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• Large mailbox in Outlook 2007 takes ages to index

  - by Reado

  In our company each user has a single mailbox and all email they have ever sent/received is in that mailbox. We don't do archiving to PST and we thought that was the way forward. The problem we now have is if someone switches to another PC for the day and opens Outlook, it has to download all emails first to that PC (cached mode) but even then when they try to search for something, Outlook says items are still being indexed. One user has over 100,000 items to be indexed and it's been saying that for about a week! As a temporary workaround I have turned off instant searching which allows them to search for anything, but it takes time to filter through, and Outlook doesn't exactly indicate if it's still searching for something, so in most cases the user thinks the search isn't working when really it is and it's just taking time to populate the results. I need a solution that allows the mailbox to be indexed really quickly if the user has to login to another PC. Are we best using Online Mode instead of Cached Mode or is there another way around this? Thanks in advance.

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• Error message: do not have authority to access this function

  - by Ross

  Hi. I just reinstalled Windows on my computer after getting a virus. I worked with it for a while and everything worked as it should. I then used a backup of the computer that I had made a week or so earlier and copied the backup over my user folder. (That is, I took the folder named "Joe" from the backup drive and copied-replaced the whole thing over the folder named "Joe" on the new Windows install.) To do this I had to work from an Ubuntu live CD because some of the files were in use. Now the problem: After I did this copying my computer says that I have no authority. Anytime I try to access anything that is part of the operating system (Explorer, Personalize, Control Panel, etc) I get an error message that says I don't have the authority to do this. I am able to access things that aren't part of the OS: Chrome, Firefox, my accounting software, Rockbox, but nothing that is part of the OS. I only copied over the User file, so I didn't mess with the registry or anything, so I have no idea why this should be. Does anyone out in cyberspace have any idea? Thank you.

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• Windows AD DNS: Event ID 5504

  - by Chris_K

  Two of my AD controllers (both running DNS service) appear to be having a similar issue. Both are throwing lots of events in the DNS events that look like this: Event Type: Information Event Source: DNS Event Category: None Event ID: 5504 Date: 5/24/2010 Time: 11:51:38 AM User: N/A Computer: ALPHA Description: The DNS server encountered an invalid domain name in a packet from 76.74.137.6. The packet will be rejected. The event data contains the DNS packet. That will come with the same event, same time, with a packet from 76.74.137.7 as well. I know this is "Information" not an error, but since it is new and different it bothers me (yes, I fear unexplained change!) Both machines are running Windows 2003 R2 SP2. The DNS servers are not exposed to the internet. Both DNS servers are configured to use OpenDNS for Forwarders. For both servers, this started about a week ago. Any thoughts on: 1) should I be concerned? 2) how can I stop/fix this? To keep it interesting, I have a 3rd AD / DNS box. Same domain, different Active Directory site. Same forwarders, yet doesn't have this issue.

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• Mysql queries stuck in "sending data" state

  - by MarkPW

  I'm running a Litespeed web server and a database server (2 x Clovertown 5335) with MySQL 5.1.52-log (running on Cent OS 4.5 and 4.6 32bit respectively). Last week, I upgraded from 5.0.51a-community-log and since then I've been having a problem whereby my database server's load starts increasing for no apparent reason. Running SHOW PROCESSLIST; I see all of my SQL_CACHE queries that use a wildcard in WHERE, backing up and getting stuck in "sending data" state. However, other queries that use SQL_CACHE but no wildcard do not get caught up in this. To get things going again, the first time it happens (after about 24 hours), I have to restart mysql. 4/5 times it will re-occur after about 20 minutes or so and this time and for subsequent occurrences it is not necessary to restart mysql. Simply stopping the web server for a few minutes will suffice while I allow the stuck queries to clear themselves up. I had no such problem with the the previous mysql install. What could be causing the issue and how do I resolve it? Thanks

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• Dell Inspiron 1564 overheating but fan not switching on, how to diagnose?

  - by Smugrik

  I've got a Dell Inspiron 1564 laptop that is about one and a half years old. Since about a week, the laptop started to overheat, causing it to switch off unexpectedly... The cpu fan is working erratically, it can start to spin for a while, doing its job and cooling down the cpu before it stops, but then the temperature goes up, and the fan doesn't reacts, once the temperature reaches a critical point (over 85 celsius, checked with speedfan...), the laptop switches off... I already cleaned the vents and fan from dust, to no avail, and it was actually quite clean anyway. Drivers and bios are up-to-date, no crapware was ever installed on this machine. I don't know how to diagnose the problem, could it be the temperature sensors that sends wrong information, so the fan doesn't reacts? but then I believe the computer wouldn't detect the overheat and stop... Is there a way I can pin point the problem? Maybe some low-level diagnostic tools to check functionality of sensors and fans??? The warranty is already over so any suggestion would be welcome. Thanks!!

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• SQL Server Backup File Significantly Smaller After Table Recreation

  - by userx

  We run automated weekly backups of our SQL Server. The database in question is configured for Simple Recovery. We backup using Full, not differential. Recently, we had to re-create one of our tables with data in it (making 2 varchar fields a couple characters longer). This required running a script which created a new table, copied the data over, and then dropped the old. This worked correctly. Oddly though, our weekly backup files now SHRANK by over 75%! The tables don't have large indexes. All data was copied over correctly (and verified). I've verified that we are doing full and not incremental backups. The new files restore just fine. I can't seem to figure out why the backup files would have shrank so much? I've also noticed that they get about 10 MB larger every week, even though less than that amount of data is being added. I'm guessing that I'm simply not understanding something. Any insight would be appreciated.

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• "The zone can be scavenged after" keeps incrementing

  - by kce

  What are you trying to do? I'm trying to enable DNS scavenging on a DNS zone that has about a hundred stale DNS records. What have you tried in order to make it happen? I setup DNS Scavenging per everyone's favorite TechNet Blog post: Don't be afraid of DNS Scavenging. Just be patient. I first disabled scavenging on all of our domain controllers: DNSCmd . /ZoneResetScavengeServers contoso.com 192.168.1.1 192.168.1.2 I then enabled automatic scavenging on the DNS zone: I then enabled DNS scavenging on one of the domain controllers: I then found a few records that I expected to get delete with timstamps from a few years ago and ensured that that the Delete this record when it becomes stale and that time stamp was actually set: Finally I reloaded the zone and waited 14 days (the sum of the Refresh + No-Refresh periods). What results did you expect? I expected to see a 2501 Event in the DNS server logs noting the deletion of a bunch of DNS records. What actually happened? Nothing happened. The Zone Aging/Scavenging Properties showed that the zone could be scavenged after 6/12/2014 10:00:00 AM last week. No 2501/2502 events were recorded. All of the records with "aged" time stamps are still present. The date at which the zone can be scavenged after incremented another seven days to ?6/?18/?2014 10:00:00 AM. As I understand it until that date stays at least 14 days in the past nothing will ever even be eligible for scavenging let alone actually be scavenged. The only 2501 events recorded in the event logs are ones that I have triggered by right clicking and selecting "Scavenge Stale Resource Records". They note that scavenging will try to run again in 168 hours which was this morning. I have DNS scavenging enabled for a few months and have waited patiently for something to happen. I have reloaded the zone multiple times (which resets this timestamp). What am I missing here?

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• Postfix connect timing out remotely, working fine locally

  - by Moritz

  Running Postfix on Debian I cannot connect to send mail any more. It worked until approximately a week ago. I do not recall touching the configuration of the server during that time, which makes it difficult for me to find out what the problem is. When connecting from the server to itself it works fine: root@xxxx:~# telnet localhost 25 Trying 127.0.0.1... Connected to localhost.localdomain. Escape character is '^]'. ehlo localhost 220 mail.xxxx.de ESMTP Postfix (Debian/GNU) 250-mail.xxxx.de 250-PIPELINING 250-SIZE 10240000 250-VRFY 250-ETRN 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN quit 221 2.0.0 Bye Connection closed by foreign host. Trying to do the same remotely times out: laptop:~ $ telnet mail.xxxx.de 25 Trying 93.xx.xx.xx... telnet: connect to address 93.xx.xx.xx: Operation timed out telnet: Unable to connect to remote host Configuration is as follows: root@xxxx:~# postconf -n alias_database = hash:/etc/aliases alias_maps = hash:/etc/aliases append_dot_mydomain = no biff = no broken_sasl_auth_clients = yes config_directory = /etc/postfix home_mailbox = Maildir/ inet_interfaces = all inet_protocols = ipv4 mailbox_command = mailbox_size_limit = 0 mydestination = localhost.localdomain, localhost.localdomain, localhost myhostname = mail.xxxx.de mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 myorigin = /etc/mailname readme_directory = no recipient_delimiter = + relayhost = smtp_tls_note_starttls_offer = yes smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache smtp_use_tls = yes smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU) smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination smtpd_sasl_auth_enable = yes smtpd_sasl_exceptions_networks = $mynetworks smtpd_sasl_local_domain = smtpd_sasl_path = private/auth smtpd_sasl_security_options = noanonymous smtpd_sasl_type = dovecot smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem smtpd_tls_auth_only = no smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key smtpd_tls_loglevel = 1 smtpd_tls_received_header = yes smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtpd_tls_session_cache_timeout = 3600s smtpd_use_tls = yes tls_random_source = dev:/dev/urandom virtual_alias_maps = proxy:mysql:$config_directory/mysql_virtual_alias_maps.cf virtual_gid_maps = static:8 virtual_mailbox_base = /var/vmail virtual_mailbox_domains = proxy:mysql:$config_directory/mysql_virtual_domains_maps.cf virtual_mailbox_maps = proxy:mysql:$config_directory/mysql_virtual_mailbox_maps.cf virtual_minimum_uid = 150 virtual_transport = dovecot Receiving mails is no problem, as is retrieving them remotely. Do you have an idea what I could check next?

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• Kerberos service on win2k dc will not start following disk failure

  - by iwilson68

  Hi, I have a win2k (mixed mode domain) with 4 DCS. One of these also acts an exchange 2000 server which uses 2 logical volumes from an MSA 2000 array. AD etc is stored on local drives. We experienced a problem last week when the raid array fell back to a redundant controller and this temporarily meant that the two logical drives were not visible to the server for around 5 minutes and a couple of reboots. The log records these Events as Type: Warning Event Source: Disk Event Category: None Event ID: 51 Date: 06/11/2009 Time: 11:46:23 User: N/A Computer: server1 Description: An error was detected on device \Device\Harddisk1\DR1 during a paging operation. Following these problems, the server “kerberos Key Distribution” service refuses to start with an “error.31 a device attached to the system is not functioning”. All other automatic start services (including net logon) are running and there are no DNS issues etc. All devices are also functioning but the two logical MSA disks are now numbered in the Windows Disk Management MMC as 2 and 4 and I suspect that they may have previously been identified as disks 1 & 2 and perhaps windows still sees this as an ongoing failure?? Replication has not been affected but obviously there are many audit failures in the security log relating to users and workstations presumably linked to the Kerberos issue. Attempting to manually start the kerberos service generates the following in the System Log. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 09/11/2009 Time: 09:46:55 User: N/A Computer: Server1 Description: The Kerberos Key Distribution Center service terminated with the following error: A device attached to the system is not functioning. DCDIAG passes all tests except “Advertising” and “Services” which I believe relate directly to the failure of Kerberos only. Any advice would be appreciated.

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• Graphics and USB devices freezing soon after OS loads

  - by Andrew

  I run Ubuntu/Windows dual boot. Last night I started the upgrade to Ubuntu 12.04, and my computer has not worked since in either Windows or Ubuntu. Here's what I got when I rebooted after the upgrade, and continue to get every time I boot: Gets to GRUB screen OK. Choose Ubuntu - black screen or crazy purple lines. At first I assumed something went wrong with the upgrade (often happens). Choose Windows - works fine, I log in, but soon after that the graphics freeze (sometimes with purple artifacts). The keyboard and mouse (both USB) also lose power at the same instant, and none of the USB ports have power to them. This happens sooner or later every time I boot. Update: the HDD also appears to lose power at the same point. I have tried a live CD, but my computer refuses to boot any CD even after disabling all other boot options in the BIOS. I have disconnected everything except keyboard, mouse, graphics card with one monitor, one RAM sick and HDD; no change. I also took the little battery out to reset CMOS. I am pretty sure no matter how wrong the Ubuntu upgrade went, it wouldn't cause the above symptoms in Windows. So the only explanation I can think of is that a hardware failure occurred at the same time. Some possible causes of this I can think of are: A couple of days before this, I added a third screen (which worked fine). About a week before, my house lost power in a storm (no ill effects over the past few days though). What can I do, other than buy a new motherboard/CPU and hope it works? Unfortunately I don't have another box to swap parts into to test at the moment.

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• Intel Atom overheating in ASUS EEE Box 1501P

  - by Sergey L.

  I have had an ASUS EEE Box 1501P for just a little bit over a year. Of course it breaks 2 months after the warranty runs out. http://www.asus.com/Eee/EeeBox_PC/EeeBox_PC_EB1501P/ I have been using the box as a Home Media Center. Running mostly 24/7 often pausing a video overnight. Since last week the fan started running extremely loud. After some digging I found that the Intel Atom CPU in it is overheating and the built-in sensor is reporting temperatures way over 105°C. This got me worried, so I took the unit apart. Completely vacuumed the heat sink, oiled the fan, but the unit is still showing the same behaviour. After turning it on and just observing the hardware monitor in the BIOS the temperature slowly rises from 40°C to over 95°C in appx 5 min. I am running the newest BIOS and a lightweight Linux OPENELEC OS with XBMC on it. Now I am wondering if it could be a faulty heat sensor in the Atom. Recommended running temperature is up to 85°C, but I have not detected any performance hits when running at the above mentioned 105°C and there seem to be no software faults. How can an Atom with an attached heat sink and a fan running at full capacity even get this hot in the first place at 0 load? Aren't those things designed to generate virtually no heat? Could it be a faulty heat sensor? What shall I try to fix this? I would prefer not to damage the CPU, since it is hard fused into the motherboard and cannot be replaced. I could remove the heat pipe/heat sink, but it is getting hot, so heat is properly transferring from the CPU to the heat pipe, the fan is running at full capacity, is recently oiled and warm air is making it out of the exhaust. Edit: One more note: The North-bridge (or whatever it is called nowadays) is on the same heat pipe.

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• How do I set up DNS with nic.io to point to an AWS EC2 server?

  - by Chad Johnson

  I purchased a domain one week ago via nic.io. I have elected to provide my own DNS [because they provided no other option]. I'm trying to point my .io domain at my EC2 server instance. I've allocated an elastic IP and associated it with the instance. I can SSH into the instance and access point 80 via the IP address just fine. The IP is 54.235.201.241. nic.io support said the following: "You have selected to provide your own DNS and therefore if there is an issue with the set-up of the name servers you will need to contact your DNS provider." So, I created a Hosted Zone via Route 53 in AWS. This created NS and SOA records. I then set the Primary and Secondary servers at nic.io's domain admin page to the SOA record domains. Additionally, I set the optional servers to the NS domains. I did this two days ago, and I can't access the server via the domain. I ran a DNS check here...still not sure what I need to do: http://mydnscheck.com/?domain=chadjohnson.io&ns1=&ns2=&ns3=&ns4=&ns5=&ns6=. I have no idea what I'm supposed to do. Does anyone have any ideas?

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• PS/2 to USB adapter doesn't work with Model M keyboard

  - by mickburkejnr

  I bought a server about 3 months ago from a friend, and I have only had time to tinker with it in the last week. I noticed that this server doesn't have any PS/2 ports, which meant configuring it was near impossible. I don't have any USB keyboards in the house, I only have an IBM Model M keyboard (built 1994) and another IBM keyboard that was built circa 2001. Both of them have PS/2 connections. I bought an adapter off eBay, and when I used it with the Model M keyboard the three lights on the keyboard flashed for a split second, but then the keyboard is then unresponsive. I can bash away at the keys for ages and nothing will happen. The same applies to the later built IBM keyboard. What could I do to make the adapter work? I am getting the loan of a USB keyboard in two weeks time, but I'd like a more permanent solution without having to rely on getting the loan of a keyboard every time I have to perform maintenance on the server. And as I already have two keyboards which work fine and I like using, I don't really want to have to buy another keyboard just for use on the server.

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• Mysql Fail to start

  - by John Naegle

  I'm running a Ubuntu 12.04 LTS Virtual Machine. Last week, the VM stopped unexpectedly now mysql will not start on the VM. These two events may be related, they may not be. When I try to connect: $ mysql ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) Then: $ sudo service mysql start start: Job failed to start And $ dmesg [ 1838.218400] type=1400 audit(1374633238.253:50): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/mysqld" pid=18473 comm="apparmor_parser" [ 1838.358656] init: mysql main process (18477) terminated with status 1 [ 1838.358695] init: mysql main process ended, respawning [ 1839.269303] init: mysql post-start process (18478) terminated with status 1 And $ service mysql status mysql stop/waiting I think this means mysql is crashing when it starts: $ sudo mysqld start 130723 21:51:24 InnoDB: Assertion failure in thread 3064211200 in file fut0lst.ic line 83 InnoDB: Failing assertion: addr.page == FIL_NULL || addr.boffset >= FIL_PAGE_DATA InnoDB: We intentionally generate a memory trap. InnoDB: Submit a detailed bug report to http://bugs.mysql.com. InnoDB: If you get repeated assertion failures or crashes, even InnoDB: immediately after the mysqld startup, there may be InnoDB: corruption in the InnoDB tablespace. Please refer to InnoDB: http://dev.mysql.com/doc/refman/5.5/en/forcing-innodb-recovery.html InnoDB: about forcing recovery. 02:51:24 UTC - mysqld got signal 6 ; Per the manual, I went to the data directory (/var/lib/mysql) and ran this: myisamchk --silent --force */*.MYI Then: $ sudo mysqld ... InnoDB: Your database may be corrupt or you may have copied the InnoDB InnoDB: tablespace but not the InnoDB log files. See InnoDB: http://dev.mysql.com/doc/refman/5.5/en/forcing-innodb-recovery.html InnoDB: for more information. ... Is my database corrupt? What can I do to recover? Re-install mysql? Something less drastic? I'm fine with losing the database, I just want a working system.

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• Error occurs when Win 7 opens

  - by user1708748

  I have an HP customized laptop barely a week old. Since yesterday it has given me an error message while opening Windows- every time. it gives error code (0x40000015) refers to an exception at location (0x0033fa4d). I have 64 bit Win 7 and had been transferring files. And installing programs. 8 GB Ram 650 gb hard drive. Not sure which program caused this. Q's that I've seen with this error code all say it occurs while shutting down. A search re. error code told me to use a removal tool. When I downloaded the tool,I got a message saying it is not compatible with Windows 7. Is that really possible? Search re. location code yielded nothing I am an intermediate user. I can restore to an earlier time but I don't know which program might do this again.

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• Error when attempting to do a differential or incremental backup of Exchange using ntbackup

  - by voon

  Hi folks, We're running Small Business Server 2003 here. I was reviewing our backup procedures lately and noticed in the ntbackup logs that the differential backups of Exchange were failing with the error: (SERVERNAME)\Microsoft Information Store\First Storage Group is not a valid drive, or you do not have access. A quick search of google found this MS KB article: http://support.microsoft.com/kb/555613 However, both of the suggested fixes don't to apply to our problem. First solution is to make sure the backup media is formatted and has adequate space. Well, our backup target is a 1 TB external hard drive with about 600 gigs of free space. (A full backup of our Exchange DB is currently around 5 GB) The second suggested fix is to "perform a full backup before trying to do incremental". And again, that can't it because we are doing full backups twice a week. There are no errors in the application log, just entries for ntbackup starting and ending. I've also tested doing an differential & incremental backup onto the server's internal drive, which unsurprising still did not work. I could get around this problem by always doing a full backup of Exchange but I kind of like the idea of being space efficient with doing differential backups. Anyone got any ideas?

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• Setting up a dualboot by installing cloned partitions using clonezilla

  - by Nimjox

  I'm trying to setup a dual boot system where I have Windows 7 and Linux Mint. Here's the kicker both are partitions I've saved using Clonzezilla from different places and to make matters worse Linux Mint is formated as a LVM. I need both of these images specifically as windows is a corporate image that I must use and the other is a development image that took me a week to setup. I've gotten it almost all working but my issue is that I can't get clonezilla to not mess up the partition table of Windows when installing Mint or vise-vera. I can use the (-k1 option) which doens't copy the partition table but then I have a unusable partition when it clones and I'm not sure how to fix the partition table. Here's what I'm doing: Using Gparted to make partitions sda1 40GB ntfs (windows), sda2 extended 70GB, sda5 lvm2 pv 69.99 GB (Linux), sda3 500MB (GRUB) Clonezilla windows image into sda1 partition (keeping partition table) Clonezilla linux image into sda5 partition (not recreating partition table) After all that I can boot into windows using the default MBR. I can use rescue-repair cd to reinstall GRUB which will see Windows 7 but I can't get it to see the Linux OS. I'm thinking its because of the sda5 partition but I'm not sure any ideas on what I could do to get this working or where I might be going wrong. If there is any additional detail you need please let me know and I'll edit as this is a lot.

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• Lose internet connection, yet online games continue

  - by Mike

  For the past week or so, my internet connection has been anything but stable. Restarting my modem/router always fixes the problems, but since it has occurred so often, I'm noticing confusing patterns which I was hoping someone could help answer. My internet connection kicks out about 4-5 times a day. The sure-fire way to fix it is to restart my all-in-one modem/router. Sometimes I can diagnose the problem on my laptop which resets my wireless network adapter and fixes the problem, but not always. If that doesn't fix the problem, it usually reports that the connection between the modem and internet is the problem which requires a restart of the router. The odd thing which baffles me is that my connection is supposedly lost such that no browsers can connect to sites, yet things like online games still continue to play without issue. How is this possible? I thought maybe the game was running locally on my PC but that couldn't be the answer because I was still getting messages from other players. So my real question is: How can my internet browsers (firefox, chrome, even IE) lose connection to the internet, but other applications like online games not? Am I actually losing connection or am I mistaken? Edit: I'd also like to add that netflix on my PS3 which is directly connected to the same access point will also lose connection. So internet browsers and netflix lose their internet connection while online games continue without an issue.

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• Mac WLAN 802.11b+g WPA1 connection issues

  - by Peto

  Hi, I have a Telewell TW-EA510v4 ADSL modem+WLAN router configured as follows: Mode: 802.11b+g Security Mode: WPA1 Pre-shared Key WPA Algorithms: TKIP Connections from only certain MAC addresses have been allowed and the MAC address of my Mac is in that list. The WLAN works just fine with iPhone and an old Acer laptop. It has worked for about two months or so with my MacBook Pro (year and a half or so old model). Ocassionally i've had minor problems with it, which have required either reboot of ADSL modem or reboot of my Mac. However now, for the last week or so I haven't been able to connect to it at all. This is what is what i get in the console when i try to connect: 5.5.2010 20.54.53 airportd[73731] Apple80211Associate() failed -3924 (Invalid PMK) 5.5.2010 20.54.53 Apple80211 framework[584] airportd MIG failed (Associate Event) = -3924 (Invalid PMK) (port = 104599) 5.5.2010 20.54.53 SystemUIServer[584] Error joining WLAN-M: Invalid password (-3924 Invalid master key) The pre-shared key I use is not incorrect. I'm 100% sure of that. The Error Log from the router only says this when I try to connect to it: May 05 21:09:54 home.gateway:i802_1x:none: <my mac address> associated May 05 21:10:00 home.gateway:i802_1x:none: <my mac address> disassociated May 05 21:10:01 home.gateway:i802_1x:none: <my mac address> disassociated Any ideas or tips to troubleshoot this further?

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• Outlook 2007 will not send/receive using RPC over HTTP to an exchange server.. works for other users

  - by bob franklin smith harriet

  I have an incredibly frustrating user issue that I have been unable to resolve for over a week, any ideas for this would be greatly appreciated. The user is having troubles using Outlook 2007 to send or receive emails over using RPC over HTTP (Outlook Anywhere) to an exchange server. Basically what happens, the connection will be establised and the user will be prompted for the username and password, those are submitted and then outlook tries to download emails which fails and the connection to the exchange server will remain unavailable. The machine can ping and everything to the exchange server there is no connection issue there. The setup worked fine for him up untill now and also works for possibly hundreds of other users using the exact same settings, also the same settings will work from the users iphone on the same internet connection, and from my own system using outlook. The exchange server has the webmail https feature and that can be logged into and send and receive emails fine. Steps taken so far: removing the .ost file for the account and allowing office to rebuild it (fixes the issue for a short period of time, then the same symptons occur) deleted exchange profile and recreated (no change in issue) uninstalled all antivirus and firewalls (no change in issue) removed all cached passwords (keymgr.dll) (no change in issue) removed all entries from the hosts file (no change in issue) uninstalled and reinstalled office 2007 (Temporary fix of issue) Installing Symantec Endpoint Client caused a lot of email scan popups to be displayed, after a reboot this stopped and a scan it picked a few trojans that it removed. This fixed the issue temporarily as well, the issue is back again now. I am completely out of ideas now, there seems to be nothing that can be done to fix this issue outside of rebuilding the PC which is a massive pandoras box I don't want to enter with this user. --- Update ---- Malware scans from multiple products have been run on the machine and all updates were installed. The real problem with this user is his distance from us, there is no way to supply a spare laptop or rebuild the machine currently.

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• GlassFish v3: Security related updates + Repository/Publisher?

  - by chris_l

  I've used GlassFish v3.0 as my main development application server for a few weeks now. Now that I want to install it on my VPS, I'd like to get the latest security updates, because Glassfish v3 Release 3.0 (Open Source Edition or not) is already a few months old, and v3.1 is only available as "early access" nightlies (see https://glassfish.dev.java.net/public/downloadsindex.html). GlassFish offers an update mechanism (via pkg or updateTool), but when I simply try to get the latest updates (pkg image-update), it finds nothing. However, when I change the preferred publisher to dev.glassfish.org, I get a list with lots of updates. The interesting thing is, that I haven't been able to find any description about the contents of the diverse publishers/repositories (release, stable, contrib and dev) anywhere on the web, most importantly answering the question: Am I supposed to use the dev repository for security updates, or does it contain unstable updates? (The name suggests unstable updates, but the version numbers, like "3.0.1,0-11:20100331T082227Z" leave me guessing. The build is more than a week old, so it's obviously not "nightly" or "weekly", but what is it?) Where do I get security updates from then? Or are there simply no security updates yet? Asking on the GlassFish forum resulted in 56 views, but 0 answers.

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• Blue screen issue

  - by Jack

  I received several BSOD's that are recorded in the following logs: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 3081 Additional information about the problem: BCCode: 50 BCP1: FFFFF95FF8150C10 BCP2: 0000000000000008 BCP3: FFFFF95FF8150C10 BCP4: 0000000000000005 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\040412-20030-01.dmp C:\Users\Jack\AppData\Local\Temp\WER-33025-0.sysdata.xml ~~~~~ Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 3081 Additional information about the problem: BCCode: 1e BCP1: 0000000000000000 BCP2: 0000000000000000 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\040412-32729-01.dmp C:\Users\Jack\AppData\Local\Temp\WER-64319-0.sysdata.xml It seems to occur at random. I have gone 2 months without a BSOD, then I have gone a week with 10+ without changing what I am doing. This is my system: Windows 7 Professional 64-bit Gigabyte GA-890GPA-UD3H AMD Phenom II x6 1090T Processor 3.2GHz 8GB Ram(4X 2GB) Radeon HD 7850 2TB HDD Thermaltake 500W PSU I'm not sure about what the BSOD says, it just counts to 100 by 5's then restarts the computer. It happens fast and I have tried to get a picture before but to no avail.

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• Unzipping archives, preserving folder hierarchy

  - by Hydrangea

  I've got a problem and am not sure what it is, but hope someone can help me think this through because this has me stumped. Backstory: I wrote a Java app (Android) that unzips some zip files downloaded from the network. Until now, this was working great. Then, this week, the archives that I'm creating on my pc (in Ubuntu 12.04) unzip on the Android phone into a flat hierarchy instead of preserving the folders. I'm creating the archives the same way (right-click on folder compress) but even though my old archives (created in 10.04) still unzip as expected, the new ones don't. On Ubuntu, the new zip files look the same to me as the old ones. When unzipped on my pc the folders in these new archives are restored the same as the old ones... it's the Android app that extracts the old ones fine and the new ones flat. What I really want to know, though, is what the difference between the archives is. Question: How could one determine why one zip archive would be extracted with folder hierarchy preserved, when an identical one (to all appearances on Ubuntu 12.04) is extracted with no hierarchy? Are there different ways in which a .zip file can "have" folders, but Ubuntu doesn't distinguish between them?

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• Phusion Passenger (Apache, Sinatra) suddenly not working for a single site on my server

  - by Kerrick

  I've had Phusion Passenger working for a few of my sites for months. Then, today, it stopped working for a single site. I hadn't changed anything (I hadn't even SSH'ed into the server for a week), and everything is set up the way it should for it to work. Plus, it's working fine for other sites! I'm about to pull my hair out trying to find out what's wrong, so I was hoping y'all could help. Passenger is not working on kerricklong.com -- I only get the "It works!" Apache default page. If I look at the headers, it's not even serving the X-Powered-By: Phusion Passenger (mod_rails/mod_rack) header that I get on my other (currently working) Passenger-powered sites on the same server running Ubuntu Server 10.04. The following is in my /etc/apache2/sites-available/kerricklong.com file, but it's identical (with names and paths changed) to the configuration file for the site that is working. <VirtualHost *:80> ServerAdmin [email protected] ServerName kerricklong.com ServerAlias *.kerricklong.com DocumentRoot /redacted/path/to/kerricklong.com/public ErrorLog /redacted/path/to/kerricklong.com/logs/error.log <Directory /redacted/path/to/kerricklong.com/public> Allow from all Options -MultiViews Include /etc/apache2/h5bp.conf </Directory> php_flag engine off </VirtualHost> I've got the necessary tmp/, logs/, and public/ directories, along with config.ru. I've also run sudo a2dissite then sudo a2ensite, sudo service apache2 restart, and reboot the server to try to fix it. What gives?

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• Finding cause of TCP retransmission within a LAN

  - by Surreal

  Hello denizens of Server Fault I have an irritating problem with a LAN of about 100 computers, 2 Windows domain servers, and 12 VoIP phones. Since their installation around a year ago, every week or so, we notice a VoIP phone resetting itself - occasionally in the middle of a call. Simultaneously there are often signs of temporary loss of connection on computers: freezes in explorer while accessing network shares, errors in our administration software due to loss of connection to the database server. I have been doing some Wireshark monitoring on the connection between the VoIP PBX and the rest of the network. Wireshark picks up a clump of retransmitted TCP packets at the times when we record phone restarts. The Wireshark log shows about 2 clusters of retransmissions a day ranging from 5 packets to hundreds. Those in each cluster are mainly between the PBX and some set of the VoIP phones, but not always the same set. Often retransmissions at the same time are to phones connected to the same switch, but sometimes retransmissions occur together to phones at opposite ends of the network. There are usually some coincident retransmissions in passing TCP traffic, for example between client machines and the file servers. The spikes in retransmissions and phone resets do not correlate well with when the network is heavily loaded. They seem to occur slightly more during the day, but most in the evening, when traffic should be decreasing. They occur reasonably often late at night when most computers are turned off and traffic should be lowest. Do you have any ideas that might help diagnose the cause of problems like this? One thing I have not yet tried, but should have, is updating the firmware of all the switches.

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