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  • Dependency injection with n-tier Entity Framework solution

    - by Matthew
    I am currently designing an n-tier solution which is using Entity Framework 5 (.net 4) as its data access strategy, but am concerned about how to incorporate dependency injection to make it testable / flexible. My current solution layout is as follows (my solution is called Alcatraz): Alcatraz.WebUI: An asp.net webform project, the front end user interface, references projects Alcatraz.Business and Alcatraz.Data.Models. Alcatraz.Business: A class library project, contains the business logic, references projects Alcatraz.Data.Access, Alcatraz.Data.Models Alcatraz.Data.Access: A class library project, houses AlcatrazModel.edmx and AlcatrazEntities DbContext, references projects Alcatraz.Data.Models. Alcatraz.Data.Models: A class library project, contains POCOs for the Alcatraz model, no references. My vision for how this solution would work is the web-ui would instantiate a repository within the business library, this repository would have a dependency (through the constructor) of a connection string (not an AlcatrazEntities instance). The web-ui would know the database connection strings, but not that it was an entity framework connection string. In the Business project: public class InmateRepository : IInmateRepository { private string _connectionString; public InmateRepository(string connectionString) { if (connectionString == null) { throw new ArgumentNullException("connectionString"); } EntityConnectionStringBuilder connectionBuilder = new EntityConnectionStringBuilder(); connectionBuilder.Metadata = "res://*/AlcatrazModel.csdl|res://*/AlcatrazModel.ssdl|res://*/AlcatrazModel.msl"; connectionBuilder.Provider = "System.Data.SqlClient"; connectionBuilder.ProviderConnectionString = connectionString; _connectionString = connectionBuilder.ToString(); } public IQueryable<Inmate> GetAllInmates() { AlcatrazEntities ents = new AlcatrazEntities(_connectionString); return ents.Inmates; } } In the Web UI: IInmateRepository inmateRepo = new InmateRepository(@"data source=MATTHEW-PC\SQLEXPRESS;initial catalog=Alcatraz;integrated security=True;"); List<Inmate> deathRowInmates = inmateRepo.GetAllInmates().Where(i => i.OnDeathRow).ToList(); I have a few related questions about this design. 1) Does this design even make sense in terms of Entity Frameworks capabilities? I heard that Entity framework uses the Unit-of-work pattern already, am I just adding another layer of abstract unnecessarily? 2) I don't want my web-ui to directly communicate with Entity Framework (or even reference it for that matter), I want all database access to go through the business layer as in the future I will have multiple projects using the same business layer (web service, windows application, etc.) and I want to have it easy to maintain / update by having the business logic in one central area. Is this an appropriate way to achieve this? 3) Should the Business layer even contain repositories, or should that be contained within the Access layer? If where they are is alright, is passing a connection string a good dependency to assume? Thanks for taking the time to read!

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  • Is Microsoft&rsquo;s Cloud Bet Placed on the Ground?

    - by andrewbrust
    Today at the Unversity of Washington, Steve Ballmer gave a speech on Microsoft’s cloud strategy.  Significantly, Azure was only briefly mentioned and was not shown.  Instead, Ballmer spoke about what he called the five “dimensions” of the cloud, and used that as the basis for an almost philosophical discussion.  Ballmer opined on how the cloud should be distinguished from the Internet.as well as what the cloud will and should enable.  Ballmer worked hard to portray the cloud not as a challenger to Windows and PCs (as Google would certainly suggest it is) but  really as just the latest peripheral that adds value to PCs and devices. At one point during his speech, Ballmer said “We start with Windows at Microsoft.  It’s the most popular smart device on the planet.  And our design center for the future of Windows is to make it one of those smarter devices that the cloud really wants.”  I’m not sure I agree with Ballmer’s ambition here, but I must admit he’s taken the “software + services” concept and expanded on it in more consumer-friendly fashion. There were demos too.  For example, Blaise Aguera y Arcas reprised his Bing Maps demo from the TED conference held last month.  And Simon Atwell showed how Microsoft has teamed with Sky TV in the UK to turn Xbox into something that looks uncannily like Windows Media Center.  Specifically, an Xbox console app called Sky Player provides full access to Sky’s on-demand programming but also live TV access to an array of networks carried on its home TV service, complete with an on-screen programming guide.  Windows Phone 7 Series was shown quickly and Ballmer told us that while Windows Mobile/Phone 6.5 and earlier were designed for voice and legacy functionality, Windows Phone 7 Series is designed for the cloud. Over and over during Ballmer’s talk (and those of his guest demo presenters), the message was clear: Microsoft believes that client (“smart”) devices, and not mere HTML terminals, are the technologies to best deliver on the promise of the cloud.  The message was that PCs running Windows, game consoles and smart phones  whose native interfaces are Internet-connected offer the most effective way to utilize cloud capabilities.  Even the Bing Maps demo conveyed this message, because the advanced technology shown in the demo uses Silverlight (and thus the PCs computing power), and not AJAX (which relies only upon the browser’s native scripting and rendering capabilities) to produce the impressive interface shown to the audience. Microsoft’s new slogan, with respect to the cloud, is “we’re all in.”  Just as a Texas Hold ‘em player bets his entire stash of chips when he goes all in, so too is Microsoft “betting the company” on the cloud.  But it would seem that Microsoft’s bet isn’t on the cloud in a pure sense, and is instead on the power of the cloud to fuel new growth in PCs and other client devices, Microsoft’s traditional comfort zone.  Is that a bet or a hedge?  If the latter, is Microsoft truly all in?  I don’t really know.  I think many people would say this is a sucker’s bet.  But others would say it’s suckers who bet against Microsoft.  No matter what, the burden is on Microsoft to prove this contrarian view of the cloud is a sensible one.  To do that, they’ll need to deliver on cloud-connected device innovation.  And to do that, the whole company will need to feel that victory is crucial.  Time will tell.  And I expect to present progress reports in future posts.

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  • Inside Red Gate - Divisions

    - by Simon Cooper
    When I joined Red Gate back in 2007, there were around 80 people in the company. Now, around 3 years later, it's grown to more than 200. It's a constant battle against Dunbar's number; the maximum number of people you can keep track of in a social group, to try and maintain that 'small company' feel that attracted myself and so many others to apply in the first place. There are several strategies the company's developed over the years to try and mitigate the effects of Dunbar's number. One of the main ones has been divisionalisation. Divisions The first division, .NET, appeared around the same time that I started in 2007. This combined the development, sales, marketing and management of the .NET tools (then, ANTS Profiler v3) into a separate section of the office. The idea was to increase the cohesion and communication between the different people involved in the entire lifecycle of the tools; from initial product development, through to marketing, then to customer support, who would feed back to the development team. This was such a success that the other development teams were re-worked around this model in 2009. Nowadays there are 4 divisions - SQL Tools, DBA, .NET, and New Business. Along the way there have been various tweaks to the details - the sales teams have been merged into the divisions, marketing and product support have been (mostly) centralised - but the same basic model remains. So, how has this helped? As Red Gate has continued to grow over the years, divisionalisation has turned Red Gate from a monolithic software company into what one person described as a 'federation of small businesses'. Each division is free to structure itself as it sees fit, it's free to decide what to concentrate development work on, organise its own newsletters and webinars, decide its own release schedule. Each division is its own small business. In terms of numbers, the size of each division varies from 20 people (.NET) to 52 (SQL Tools); well below Dunbar's number. From a developer's perspective, this means organisational structure is very flat & wide - there's only 2 layers between myself and the CEOs (not that it matters much; everyone can go and have a chat to Neil or Simon, or anyone else inbetween, whenever they want. Provided you can catch them at their desk!). As Red Gate grows, and expands into new areas, new divisions will be created as needed, old ones merged or disbanded, but the division structure will help to maintain that small-company feel that keeps Red Gate working as it does.

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  • Customization: It’s Wanted in Enterprise Tech Platforms Too

    - by Mike Stiles
    Did you know that every customer service person does their job the exact same way in every business organization?  And did you know that every business organization cares about the exact same metrics? I hope not, because both those things couldn’t be farther from the truth. And if there are different needs and approaches in different enterprises, it stands to reason technology platforms must become increasingly customizable. Oracle Social Cloud sees that coming and is doing something about it, at least in terms of social media management. Today we introduce Social Station, a customizable user experience workspace within the Oracle Social Relationship Management (SRM) platform. We think a lot about customer-centricity and customer experience around here, and we know our own customers are ready to start moving forward in being able to set up their work environments in the ways that work best for them. That kind of thing increases productivity, helps deliver on social objectives faster, and generally just makes life more pleasant. A recent IDG Enterprise report says that enterprises currently investing in more consumerized, easy-to-use technologies experience a 56% increase in employee productivity and a 46% increase in customer satisfaction. Imagine that. When you make it easier and more pleasant for employees to help customers, more customers get helped and everyone ends up happier. So what does this Social Station do and what does it mean, exactly? It’s an innovative move to take some pretty high-end tech (take a bow developers) and simplify it, making things more intuitive: Drag and drop lets you easily build out and personalize your social workspace with different modules. The new Custom Analytics module can mix and match over 120 metrics with thousands of customizable reporting options. You can check constantly refreshed updates and keep a real-time eye on the numbers you’re trying to move. One-click sharing and annotation in the Custom Analytics module improves sharing and collaboration across teams, departments and executives. Multi-view layout helps you leverage social insights by letting you monitor conversations by network, stream, metric, graph type, date range, and relative time period. The Enhanced Calendar is a better visual representation of content, posts, networks and views, letting you easily toggle between functions and views. The Oracle Social Station sets us up to always be developing & launching additional social modules for you, covering areas like content curation, influencer engagement, and command center creation. Oracle Social Cloud Group VP Meg Bear says, “Consumers today have high expectations of their technology application capabilities and usability, and those expectations don’t stop when they enter their workplaces.” In other words, internal enterprise technology platforms must reflect the personalization and customization being called for in consumer products and marketing. “One size fits all” is becoming an endangered concept. @mikestiles @oraclesocial

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  • SQL SERVER – PREEMPTIVE and Non-PREEMPTIVE – Wait Type – Day 19 of 28

    - by pinaldave
    In this blog post, we are going to talk about a very interesting subject. I often get questions related to SQL Server 2008 Book-Online about various Preemptive wait types. I got a few questions asking what these wait types are and how they could be interpreted. To get current wait types of the system, you can read this article and run the script: SQL SERVER – DMV – sys.dm_os_waiting_tasks and sys.dm_exec_requests – Wait Type – Day 4 of 28. Before we continue understanding them, let us study first what PREEMPTIVE and Non-PREEMPTIVE waits in SQL Server mean. PREEMPTIVE: Simply put, this wait means non-cooperative. While SQL Server is executing a task, the Operating System (OS) interrupts it. This leads to SQL Server to involuntarily give up the execution for other higher priority tasks. This is not good for SQL Server as it is a particular external process which makes SQL Server to yield. This kind of wait can reduce the performance drastically and needs to be investigated properly. Non-PREEMPTIVE: In simple terms, this wait means cooperative. SQL Server manages the scheduling of the threads. When SQL Server manages the scheduling instead of the OS, it makes sure its own priority. In this case, SQL Server decides the priority and one thread yields to another thread voluntarily. In the earlier version of SQL Server, there was no preemptive wait types mentioned and the associated task status with them was marked as suspended. In SQL Server 2005, preemptive wait types were not listed as well, but their associated task status was marked as running. In SQL Server 2008, preemptive wait types are properly listed and their associated task status is also marked as running. Now, SQL Server is in Non-Preemptive mode by default and it works fine. When CLR, extended Stored Procedures and other external components run, they run in Preemptive mode, leading to the creation of these wait types. There are a wide variety of preemptive wait types. If you see consistent high value in the Preemptive wait types, I strongly suggest that you look into the wait type and try to know the root cause. If you are still not sure, you can send me an email or leave a comment about it and I will do my best to help you reduce this wait type. Read all the post in the Wait Types and Queue series. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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  • Three Principles to Fix Your Broken Organization

    - by Michael Snow
    Everyone's organization is broken in some capacity. For some this is painfully visible both inside and outside their organization. For others, there are cracks noticed by only the keenest trained eyes used to looking for problems in the midst of perfection. We all know that there is often incredible hope in the despair of chaos and recognition of your problems is the first step on the road to recovery. Let us help you in your path to recovery. Join our very own, Christian Finn,  this Thursday (11/15), as he guides you through three important principles you can take back to the office to start the mending process. (Above Image Credits: the BEST site on the web to make fun of our organizations and ourselves: http://www.despair.com/ ) His three principles are NOT "TeamWork", "Ignorance" and "Tradition", but - before jumping lower on this blog post to click and register for the upcoming webcast - I thought it would be a good opportunity to give you a little taste of what we have to offer beyond the array of our fabulous On-Demand webcasts from our Social Business Thought Leader Webcast Series featuring Christian as the host. Instead, here's a snippet from our marketing team friends across the pond in Europe, where they hosted a Social Business Forum recently and featured Christian in a segment.  Simple. Powerful. Proven. Face it, your organization is broken. Customers are not the focus they should be. Processes are running amok. Your intranet is a ghost town. And colleagues wonder why it’s easier to get things done on the Web than at work. What’s the solution?Join us for this Webcast. Christian Finn will talk about three simple, powerful, and proven principles for improving your organization through collaboration. Each principle will be illustrated by real-world examples. Discover: How to dramatically improve workplace collaboration Why improved employee engagement creates better business results What’s the value of a fully engaged customer Time to Fix What’s Broken Register now for this Webcast—the tenth in the Oracle Social Business Thought Leaders Series. Register Now Thurs., Nov. 15, 2012 10 a.m. PT / 1 p.m. ET Presented by: Christian Finn Senior Director, Product Management, Oracle Copyright © 2012, Oracle Corporation and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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  • Bancassurers Seek IT Solutions to Support Distribution Model

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, attended the third annual Bancassurance Forum in Vienna last month. He reports that the outlook for bancassurance in EMEA remains positive, despite changing market conditions that have led a number of bancassurers to re-examine their business models. Vienna is at the crossroads between mature Western European markets, where bancassurance is now an established best practice, and more recently tapped Eastern European markets that offer the greatest growth potential. Attendance at the Bancassurance Forum was good, with 87 bancassurance attendees, most in very senior positions in the industry. The conference provided the chance for a lively discussion among bancassurers looking to keep abreast of the latest trends in one of Europe's most successful distribution models for insurance. Even under normal business conditions, there is a great demand for best practice sharing within the industry as there is no standard formula for success.  Each company has to chart its own course and choose the strategies for sales, products development and the structure of ownership that make sense for their business, and as soon as they get it right bancassurers need to adapt the mix to keep up with ever changing regulations, completion and economic conditions.  To optimize the overall relationship between banking and insurance for mutual benefit, a balance needs to be struck between potentially conflicting interests. The banking side of the house is looking for greater wallet share from its customers and the ability to increase profitability by bundling insurance products with higher margins - especially in light of the recent economic crisis, where margins for traditional banking products are low and completion high. The insurance side of the house seeks access to new customers through a complementary distribution channel that is efficient and cost effective. To make the relationship work, it is important that both sides of the same house forge strategic and long term relationships - irrespective of whether the underlying business model is supported by a distribution agreement, cross-ownership or other forms of capital structure. However, this third annual conference was not held under normal business conditions. The conference took place in challenging, yet interesting times. ING's forced spinoff of its insurance operations under pressure by the EU Commission and the troubling losses suffered by Allianz as a result of the Dresdner bank sale were fresh in everyone's mind. One year after markets crashed, there is now enough hindsight to better understand the implications for bancassurance and best practices that are emerging to deal with them. The loan-driven business that has been crucial to bancassurance up till now evaporated during the crisis, leaving bancassurers grappling with how to change their overall strategy from a loan-driven to a more diversified model.  Attendees came to the conference to learn what strategies were working - not only to cope with the market shift, but to take advantage of it as markets pick up. Over the course of 14 customer case studies and numerous analyst presentations, topical issues ranging from getting the business model right to the impact on capital structuring of Solvency II were debated openly. Many speakers alluded to the need to specifically design insurance products with the banking distribution channel in mind, which brings with it specific requirements such as a high degree of standardization to achieve efficiency and reduce training costs. Moreover, products must be engineered to suit end consumers who consider banks a one-stop shop. The importance of IT to the successful implementation of bancassurance strategies was a theme that surfaced regularly throughout the conference.  The cross-selling opportunity - that will ultimately determine the success or failure of any bancassurance model - can only be fully realized through a flexible IT architecture that enables banking and insurance processes to be integrated and presented to front-line staff through a common interface. However, the reality is that most bancassurers have legacy IT systems, which constrain the businesses' ability to implement new strategies to maintaining competitiveness in turbulent times. My colleague Glenn Lottering, who chaired the conference, believes that the primary opportunities for bancassurers to extract value from their IT infrastructure investments lie in distribution management, risk management with the advent of Solvency II, and achieving operational excellence. "Oracle is ideally suited to meet the needs of bancassurance," Glenn noted, "supplying market-leading software for both banking and insurance. Oracle provides adaptive systems that let customers easily integrate hybrid business processes from both worlds while leveraging existing IT infrastructure." Overall, the consensus at the conference was that the outlook for bancassurance in EMEA remains positive, despite changing market conditions that have led a number of bancassurers to re-examine their business models. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.    

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  • Cloud Application Management for Platforms

    - by user756764
    Today Oracle, along with CloudBees, Cloudsoft, Huawei, Rackspace, Red Hat, and Software AG, published the Cloud Application Management for Platforms (CAMP) specification. This spec deals with application management in the context of PaaS. It defines a model (consisting of a set resources and their relationships), a REST-based API for manipulating that model, and a packaging format for getting applications (and their attendant metadata) into and out of the platform. My colleague, Mark Carlson, has already provided an excellent writeup on the spec here. The following, additional points bear emphasizing: CAMP is language, framework and platform neutral; it should be equally applicable to the task of deploying and managing Ruby on Rails applications as Java/Spring applications (as Node.js applications, etc.) CAMP only covers the interactions between a Cloud Consumer and a Cloud Provider (using the definitions of these terms provided in the NIST Cloud Computing Reference Architecture). The internal APIs used by the Cloud Provider to, for example, deploy additional platform services (e.g. a new message queuing service) are out of CAMP's scope. CAMP supports the management of the entire lifecycle of the application (e.g. start/stop, suspend/resume, etc.) not just the deployment of the components that make up the application. Complexity is the antithesis of interoperability. One of CAMP's goals is to be as broadly interoperable as possible. To this end, the authors of CAMP tried to "make things as simple as possible, but no simpler". For example, JSON is the only serialization format used in the spec (although Providers can extend this to support additional serialization formats such as XML). It remains to be seen whether we can preserve this simplicity as the spec is processed by OASIS. So far, those who have indicated an interest in collaborating on the spec seem to be of a like mind with regards to the need for simplicity. The flip side to simplicity is the knowledge that you undoubtedly missed something that is important to someone. To make up for this, CAMP is designed to be extensible. The idea is to ship what we know will work, allow implementers to extend the spec, then re-factor the spec to incorporate the most popular extensions. Anyone interested in this effort, particularly those of you using PaaS-level services, is encouraged to join the forthcoming OASIS TC. As you may have noticed, CAMP is a bit of a departure from some of the more monolithic management standards that have preceded it. The idea is to develop simple, discrete standards targeted to address specific interoperability and portability problems and tie these standards together with common patterns based on REST and HATEOAS. I'm excited to see how this idea plays out.

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  • It's Coming: Chalk Talk with John

    - by Tanu Sood
    ...John Brunswick that is. Who is this John Brunswick, you ask? John Brunswick is an Enterprise Architect with Oracle. As an Oracle Enterprise Architect, John focuses on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology. What's more he is pretty handy with animation and digital videos as you will see shortly. Starting tomorrow, we will host a bi-weekly column with John called "Chalk Talk with John". Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In our "Chalk Talk with John" series, John will leverage his skills, experience and expertise (& his passion in digital animation) to discuss technology in business terms or as he puts it "so my ma understands what I do for a living". Through this series, John will explore the practical value of Middleware in the context of two fictional communities, shared through analogies aligned to enterprise technology.  This format offers business stakeholders and IT a common language for understanding the benefits of technology in support of their business initiatives, regardless of their current level of technical knowledge. So, be sure to tune in tomorrow and every 2 weeks for "Chalk Talk with John".

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  • A Plea for Plain English

    - by Tony Davis
    The English language has, within a lifetime, emerged as the ubiquitous 'international language' of scientific, political and technical communication. On the one hand, learning a single, common language, International English, has made it much easier to participate in and adopt new technologies; on the other hand it must be exasperating to have to use English at international conferences, or on community sites, when your own language has a long tradition of scientific and technical usage. It is also hard to master the subtleties of using a foreign language to explain advanced ideas. This requires English speakers to be more considerate in their writing. Even if you’re used to speaking English, you may be brought up short by this sort of verbiage… "Business Intelligence delivering actionable insights is becoming more critical in the enterprise, and these insights require large data volumes for trending and forecasting" It takes some imagination to appreciate the added hassle in working out what it means, when English is a language you only use at work. Try, just to get a vague feel for it, using Google Translate to translate it from English to Chinese and back again. "Providing actionable business intelligence point of view is becoming more and more and more business critical, and requires that these insights and projected trends in large amounts of data" Not easy eh? If you normally use a different language, you will need to pause for thought before finally working out that it really means … "Every Business Intelligence solution must be able to help companies to make decisions. In order to detect current trends, and accurately predict future ones, we need to analyze large volumes of data" Surely, it is simple politeness for English speakers to stop peppering their writing with a twisted vocabulary that renders it inaccessible to everyone else. It isn’t just the problem of writers who use long words to give added dignity to their prose. It is the use of Colloquial English. This changes and evolves at a dizzying rate, adding new terms and idioms almost daily; it is almost a new and separate language. By contrast, ‘International English', is gradually evolving separately, at its own, more sedate, pace. As such, all native English speakers need to make an effort to learn, and use it, switching from casual colloquial patter into a simpler form of communication that can be widely understood by different cultures, even if it gives you less credibility on the street. Simple-Talk is based, at least in part, on the idea that technical articles can be written simply and clearly in a form of English that can be easily understood internationally, and that they can be written, with a little editorial help, by anyone, and read by anyone, regardless of their native language. Cheers, Tony.

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  • Willy Rotstein on Analytics and Social Media in Retail

    - by sarah.taylor(at)oracle.com
    Recently I came across a presentation from Dan Zarrella on "The Science of Retweets. (http://www.slideshare.net/HubSpot/the-science-of-retweets-with-dan-zarrella). It is an insightful, fact-based analysis of how tweets propagate and what makes them successful. The analysis is of course very interesting for those of us interested Tweeting. However, what really caught my attention is how well it illustrates, form a very different angle, some of the issues I am discussing with retailers these days. In particular the opportunities that e-commerce and social media open to those retailers with the appetite and vision to tackle the associated analytical challenges. And these challenges are of course not straightforward.   In his presentation Dan introduces the concept of Observability, I haven't had the opportunity to discuss with Dan his specific definition for the term. However, in practical retail terms, I would say that it means that through social media (and other web channels such as search) we can analyze and track processes by measuring Indicators that were not measurable before. The focus is in identifying patterns across a large number of consumers rather than what a particular individual "Likes".   The potential impact for retailers is huge. It opens the opportunity to monitor changes in consumer preference  and plan the business accordingly. And you can do this almost "real time" rather than through infrequent surveys that provide a "rear view" picture of your consumer behaviour. For instance, you could envision identifying when a particular set of fashion styles are breaking out from the pack, and commit a re-buy. Or you could monitor when the preference for a specific mobile device has declined and hence markdowns should be considered; or how demand for a specific ready-made food typically flows across regions and manage the inventory accordingly. Search, blogging, website and store data may need to be considered in identifying these trends. The data volumes involved are huge (check Andrea Morgan's recent post on "Big Data" in retail) but so are the benefits. As Andrea says, for the first time we can start getting insight into "Why" the business is performing in a certain way rather than just reporting on what is happening. And it is not just about the data volumes. Tackling the challenge also calls for integrated planning systems that can bring data and insight into the context of the Decision Making process Buyers, Merchandisers and Supply Chain managers are following. I strongly believe that only when data and process come together you can move from the anecdotal to systematically improving business performance.   I would love to hear your opinions on these trends and where you think Retail is heading to exploit these topics - please email me: [email protected]

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  • Session Update from IASA 2010

    - by [email protected]
    Below: Tom Kristensen, senior vice president at Marsh US Consumer, and Roger Soppe, CLU, LUTCF, senior director of insurance strategy, Oracle Insurance. Tom and Roger participated in a panel discussion on policy administration systems this week at IASA 2010. This week was the 82nd Annual IASA Educational Conference & Business Show held in Grapevine, Texas. While attending the conference, I had the pleasure of serving as a panelist in one of many of the outstanding sessions conducted this year. The session - entitled "Achieving Business Agility and Promoting Growth with a Modern Policy Administration System" - included industry experts Steve Forte from OneShield, Mike Sciole of IFG Companies, and Tom Kristensen, senior vice president at Marsh US Consumer. The session was conducted as a panel discussion and focused on how insurers can leverage best practices to mitigate risk while enabling rapid product innovation through a modern policy administration system. The panelists offered insight into business and technical challenges for both Life & Annuity and Property & Casualty carriers. The session had three primary learning objectives: Identifying how replacing a legacy system with a more modern policy administration solution can deliver agility and growth Identifying how processes and system should be re-engineered or replaced in order to improve speed-to-market and product support Uncovering how to leverage best practices to mitigate risk during a migration to a new platform Tom Kristensen, who is an industry veteran with over 20 years of experience, was able was able to offer a unique perspective as a business process outsourcer (BPO). Marsh US Consumer is currently implementing both the Oracle Insurance Policy Administration solution and the Oracle Revenue Management and Billing platform while at the same time implementing a new BPO customer. Tom offered insight on the need to replace their aging systems and Marsh's ability to drive new products and processes with a modern solution. As a best practice, their current project has empowered their business users to play a major role in both the requirements gathering and configuration phases. Tom stated that working with a modern solution has also enabled his organization to use a more agile implementation methodology and get hands-on experience with the software earlier in the project. He also indicated that Marsh was encouraged by how quickly it will be able to implement new products, which is another major advantage of a modern rules-based system. One of the more interesting issues was raised by an audience member who asked, "With all the vendor solutions available in North American and across Europe, what is going to make some of them more successful than others and help ensure their long term success?" Panelist Mike Sciole, IFG Companies suggested that carriers do their due diligence and follow a structured evaluation process focusing on vendors who demonstrate they have the "cash to invest in long term R&D" and evaluate audited annual statements for verification. Other panelists suggested that the vendor space will continue to evolve and those with a strong strategy focused on the insurance industry and a solid roadmap will likely separate themselves from the rest. The session concluded with the panelists offering advice about not being afraid to evaluate new modern systems. While migrating to a new platform can be challenging and is typically only undertaken every 15+ years by carriers, the ability to rapidly deploy and manage new products, create consistent processes to better service customers, and the ability to manage their business more effectively, transparently and securely are well worth the effort. Roger A.Soppe, CLU, LUTCF, is the Senior Director of Insurance Strategy, Oracle Insurance.

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  • StackWrap4J Java wrapper

    - by Bill the Lizard
    The StackWrap4J 1.0.1 jar is now available! (See the changelog) Sample Code / Screen Shot The following code snippet was used to test the wrapper in the Android emulator: TextView text = (TextView)findViewById(R.id.output); StackWrapper stackWrap = new StackOverflow(); String displayText = null; try { Stats stats = stackWrap.getStats(); displayText = "Stack Overflow Statistics"; displayText += "\nTotal Questions: " + stats.getTotalQuestions(); displayText += "\nTotal Unanswered: " + stats.getTotalUnanswered(); displayText += "\nTotal Answers: " + stats.getTotalAnswers(); displayText += "\nTotal Comments: " + stats.getTotalComments(); displayText += "\nTotal Votes: " + stats.getTotalVotes(); displayText += "\nTotal Users: " + stats.getTotalUsers(); } catch(Exception e){ displayText = e.getMessage(); } text.setText(displayText); About StackWrap4J is a Java wrapper for the Stack Exchange API. It is designed to be easy to use, and intuitive to learn while providing the full functionality of the API. License StackWrap4J is available under the MIT license. Download StackWrap4J Platform StackWrap4J was built using Java 1.5 and tested on Sun's JVM. It should run on any implementation of the JVM (1.5 or later). It's also been tested on the Android emulator. It also runs under the Google App Engine. Code You can download the code from our SVN repository hosted on SourceForge. Documentation for the code is also available on the SourceForge site. Authors Bill Cruise Justin Nelson Contact Please feel free to leave feedback here in the Answers section or on the StackWrap4J project discussion forum. Alternatively: Bill is available at: lizard.bill (at) gmail.com Justin can be reached at: jjnguy13 (at) gmail.com Future Currently we are focusing on adding more tests and fixing bugs. We are also working on adding serialization so that our objects can be easily persisted, and throttling so that users of our library don't have to worry about breaking the terms of use of the API. Notes The latest build was tested against version 1.0 of the API on July 28th.

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  • Microsoft Technical Computing

    - by Daniel Moth
    In the past I have described the team I belong to here at Microsoft (Parallel Computing Platform) in terms of contributing to Visual Studio and related products, e.g. .NET Framework. To be more precise, our team is part of the Technical Computing group, which is still part of the Developer Division. This was officially announced externally earlier this month in an exec email (from Bob Muglia, the president of STB, to which DevDiv belongs). Here is an extract: "… As we build the Technical Computing initiative, we will invest in three core areas: 1. Technical computing to the cloud: Microsoft will play a leading role in bringing technical computing power to scientists, engineers and analysts through the cloud. Existing high- performance computing users will benefit from the ability to augment their on-premises systems with cloud resources that enable ‘just-in-time’ processing. This platform will help ensure processing resources are available whenever they are needed—reliably, consistently and quickly. 2. Simplify parallel development: Today, computers are shipping with more processing power than ever, including multiple cores, but most modern software only uses a small amount of the available processing power. Parallel programs are extremely difficult to write, test and trouble shoot. However, a consistent model for parallel programming can help more developers unlock the tremendous power in today’s modern computers and enable a new generation of technical computing. We are delivering new tools to automate and simplify writing software through parallel processing from the desktop… to the cluster… to the cloud. 3. Develop powerful new technical computing tools and applications: We know scientists, engineers and analysts are pushing common tools (i.e., spreadsheets and databases) to the limits with complex, data-intensive models. They need easy access to more computing power and simplified tools to increase the speed of their work. We are building a platform to do this. Our development efforts will yield new, easy-to-use tools and applications that automate data acquisition, modeling, simulation, visualization, workflow and collaboration. This will allow them to spend more time on their work and less time wrestling with complicated technology. …" Our Parallel Computing Platform team is directly responsible for item #2, and we work very closely with the teams delivering items #1 and #3. At the same time as the exec email, our marketing team unveiled a website with interviews that I invite you to check out: Modeling the World. Comments about this post welcome at the original blog.

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  • Attach to Process in Visual Studio

    - by Daniel Moth
    One option for achieving step 1 in the Live Debugging process is attaching to an already running instance of the process that hosts your code, and this is a good place for me to talk about debug engines. You can attach to a process by selecting the "Debug" menu and then the "Attach To Process…" menu in Visual Studio 11 (Ctrl+Alt+P with my keyboard bindings), and you should see something like this screenshot: I am not going to explain this UI, besides being fairly intuitive, there is good documentation on MSDN for the Attach dialog. I do want to focus on the row of controls that starts with the "Attach to:" label and ends with the "Select..." button. Between them is the readonly textbox that indicates the debug engine that will be used for the selected process if you click the "Attach" button. If you haven't encountered that term before, read on MSDN about debug engines. Notice that the "Type" column shows the Code Type(s) that can be detected for the process. Typically each debug engine knows how to debug a specific code type (the two terms tend to be used interchangeably). If you click on a different process in the list with a different code type, the debug engine used will be different. However note that this is the automatic behavior. If you believe you know best, or more typically you want to choose the debug engine for a process using more than one code type, you can do so by clicking the "Select..." button, which should yield a "Select Code Type" dialog like this one: In this dialog you can switch to the debug engine you want to use by checking the box in front of your desired one, then hit "OK", then hit "Attach" to use it. Notice that the dialog suggests that you can select more than one. Not all combinations work (you'll get an error if you select two incompatible debug engines), but some do. Also notice in the list of debug engines one of the new players in Visual Studio 11, the GPU debug engine - I will be covering that on the C++ AMP team blog (and no, it cannot be combined with any others in this release). Comments about this post by Daniel Moth welcome at the original blog.

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  • How to detect and configure an output with xrandr?

    - by ysap
    I have a DELL U2410 monitor connected to a Compaq 100B desktop equipped with an integrated AMD/ATI graphics card (AMD E-350). The installed O/S is Ubuntu 10.04 LTS. The computer is connected to the monitor via the DVI connection. The problem is that I cannot set the desktop resolution to the native 1920x1200. The maximum allowed resolution is 1600x1200. Doing some research I found about the xrandr utility. Unfortunately, when trying to use it I cannot configure it to the required resolution. First, it does not report the output name (which supposed to be DVI-0), saying default instead. Without it I cannot use the --fb option. The EDID utility seems to identify the monitor well. Here's the output from get-edid: # EDID version 1 revision 3 Section "Monitor" # Block type: 2:0 3:ff # Block type: 2:0 3:fc Identifier "DELL U2410" VendorName "DEL" ModelName "DELL U2410" # Block type: 2:0 3:ff # Block type: 2:0 3:fc # Block type: 2:0 3:fd HorizSync 30-81 VertRefresh 56-76 # Max dot clock (video bandwidth) 170 MHz # DPMS capabilities: Active off:yes Suspend:yes Standby:yes Mode "1920x1200" # vfreq 59.950Hz, hfreq 74.038kHz DotClock 154.000000 HTimings 1920 1968 2000 2080 VTimings 1200 1203 1209 1235 Flags "-HSync" "+VSync" EndMode # Block type: 2:0 3:ff # Block type: 2:0 3:fc # Block type: 2:0 3:fd EndSection but the xrandr -q command returns: Screen 0: minimum 640 x 400, current 1600 x 1200, maximum 1600 x 1200 default connected 1600x1200+0+0 0mm x 0mm 1600x1200 0.0* 1280x1024 0.0 1152x864 0.0 1024x768 0.0 800x600 0.0 640x480 0.0 720x400 0.0 When I try to set the resolution, I get: $ xrandr --fb 1920x1200 xrandr: screen cannot be larger than 1600x1200 (desired size 1920x1200) $ xrandr --output DVI-0 --auto warning: output DVI-0 not found; ignoring How can I set the screen resolution to 1920x1200? Why doesn't xrandr identify the DVI-0 output? Note that the same computer running Ubuntu version higher than 10.04 detects the correct resolution with no problems. On this machine I cannot upgrade due to some legacy hardware compatibility problems. Also, I don't see any optional screen drivers available in the Hardware Drivers dialog. ---- UPDATE: following the answer to this question, I got some advance. Now the required mode is listed in the xrandr -q list, but I can't switch to that mode. Using the Monitors applet (which now shows the new mode), I get the response that: The selected configuration for displays could not be applied. Could not set the configuration to CRTC 262. From the command line it looks like this: $ cvt 1920 1200 60 # 1920x1200 59.88 Hz (CVT 2.30MA) hsync: 74.56 kHz; pclk: 193.25 MHz Modeline "1920x1200_60.00" 193.25 1920 2056 2256 2592 1200 1203 1209 1245 -hsync +vsync $ xrandr --newmode "1920x1200_60.00" 193.25 1920 2056 2256 2592 1200 1203 1209 1245 -hsync +vsync $ xrandr -q Screen 0: minimum 640 x 400, current 1600 x 1200, maximum 1600 x 1200 default connected 1600x1200+0+0 0mm x 0mm 1600x1200 0.0* 1280x1024 0.0 1152x864 0.0 1024x768 0.0 800x600 0.0 640x480 0.0 720x400 0.0 1920x1200_60.00 (0x120) 193.0MHz h: width 1920 start 2056 end 2256 total 2592 skew 0 clock 74.5KHz v: height 1200 start 1203 end 1209 total 1245 clock 59.8Hz $ xrandr --addmode default 1920x1200_60.00 $ xrandr -q Screen 0: minimum 640 x 400, current 1600 x 1200, maximum 1600 x 1200 default connected 1600x1200+0+0 0mm x 0mm 1600x1200 0.0* 1280x1024 0.0 1152x864 0.0 1024x768 0.0 800x600 0.0 640x480 0.0 720x400 0.0 1920x1200_60.00 59.8 $ xrandr --output default --mode 1920x1200_60.00 xrandr: Configure crtc 0 failed Another piece of info (if it helps anyone): $ sudo lshw -c video *-display UNCLAIMED description: VGA compatible controller product: ATI Technologies Inc vendor: ATI Technologies Inc physical id: 1 bus info: pci@0000:00:01.0 version: 00 width: 32 bits clock: 33MHz capabilities: pm pciexpress msi bus_master cap_list configuration: latency=0 resources: memory:c0000000-cfffffff(prefetchable) ioport:f000(size=256) memory:feb00000-feb3ffff

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  • SharePoint 2010 Hosting :: Hiding SharePoint 2010 Ribbon From Anonymous Users

    - by mbridge
    The user interface improvements in SharePoint 2010 as a whole are truly amazing. Microsoft has brought this already impressive product leaps and bounds in terms of accessibility, standards, and usability. One thing you might be aware of is the new and quite useful “ribbon” control that appears by default at the top of every SharePoint 2010 master page. Here’s a sneak peek: You’ll see this ribbon not only in the 2010 web interface, but also throughout the entire family of Office products coming out this year. Even SharePoint Designer 2010 makes use of the ribbon in a very flexible and useful way. Hiding The Ribbon In SharePoint 2010, the ribbon is used almost exclusively for content creation and site administration. It doesn’t make much sense to show the ribbon on a public-facing internet site (in fact, it can really retract from your site’s design when it appears), so you’ll probably want to hide the ribbon when users aren’t logged in. Here’s how it works: <SharePoint:SPSecurityTrimmedControl PermissionsString="ManagePermissions" runat="server">     <div id="s4-ribbonrow" class="s4-pr s4-ribbonrowhidetitle">         <!-- Ribbon code appears here... -->     </div> </SharePoint:SPSecurityTrimmedControl> In your master page, find the SharePoint ribbon by looking for the line of code that begins with <div id=”s4-ribbonrow”>. Place the SPSecurityTrimmedControl code around your ribbon to conditionally hide it based on user permissions. In our example, we’ve hidden the ribbon from any user who doesn’t have the ManagePermissions ability, which is going to be almost any user short of a site administrator. Other Permission Levels You can specify different permission levels for the SPSecurityTrimmedControl, allowing you to configure exactly who can see the SharePoint 2010 ribbon. Basically, this control will hide anything inside of it when users don’t have the specified PermissionString. The available options include: 1. List Permissions - ManageLists - CancelCheckout - AddListItems - EditListItems - DeleteListItems - ViewListItems - ApproveItems - OpenItems - ViewVersionsDeleteVersions - CreateAlerts - ViewFormPages 2. Site Permissions - ManagePermissions - ViewUsageData - ManageSubwebs - ManageWeb - AddAndCustomizePages - ApplyThemeAndBorder - ApplyStyleSheets - CreateGroups - BrowseDirectories - CreateSSCSite - ViewPages - EnumeratePermissions - BrowseUserInfo - ManageAlerts - UseRemoteAPIs - UseClientIntegration - Open - EditMyUserInfo 3. Personal Permissions - ManagePersonalViews - AddDelPrivateWebParts - UpdatePersonalWebParts You can use this control to hide anything in your master page or on related page layouts, so be sure to keep it in mind when you’re trying to hide/show things conditionally based on user permission. The One Catch You may notice that the login control (or welcome control) is actually inside the ribbon by default in SharePoint 2010. You’ll probably want to pull this control out of the ribbon and place it elsewhere on your page. Just look for the line of code that looks like this: <wssuc:Welcome id="IdWelcome" runat="server" EnableViewState=”false”/> Move this code out of the ribbon and into another location within your master page. Save your changes, check in and approve all files, and anonymous users will never know your site is built on SharePoint 2010!

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  • Vodacom Call Center Management on the NetBeans Platform

    - by Geertjan
    If you live in South Africa, you know about Vodacom. Vodacom is one of the dominant mobile communication companies in South Africa, and beyond, providing voice, messaging, data, and similar mobile services. Inside Vodacom there's an application named Helios, which is a call centre application that had its inception in 2009 and consists of two parts. Firstly, a web-based front-end that allows a call centre agent to service subscribers using a Google-like search on a knowledge base structured as a collection of FAQs. The web-based front-end uses plain-old HTML + CSS + a good helping of JQuery and JQueryUI. This is delivered via JSR-168 portlets running on a cluster of IBM Portal 6 servers. In turn, the portlets communicate via RMI with several back-end EJB's containing the business logic. These EJB's are deployed on a cluster of Weblogic Application Servers, version 10.3.6. The second part is a NetBeans Platform application used for maintaining and constructing the knowledge base, i.e., the back-end of the web-based front-end. Helios is also used for a number of other maintenance functions, such as access permissions, user maintenance, and news bulletins. Below, in the web-based front-end, call centre agents can enter search terms and are presented with a number of FAQs from the knowledge base. Upon selecting a FAQ article, the agent is presented with the article text, the process to guide the subscriber, system checks that display information specific to the subscriber, and links to related applications and articles: Below, you can see that applications are searchable and can be accessed using the same web-based front-end as shown above. And, as can be seen below, knowledge base FAQs are maintained using the Helios Maintenance Application, which is the Vodacom application built on the NetBeans Platform: Several thousand call centre agent user accounts are administered using the Helios Maintenance Application. Below the main FAQ page is shown, together with the About dialog: Vodacom is happy with the back-end NetBeans Platform application. However, the front-end stack runs on quite old technology. Ideally Vodacom would like to migrate the portlets to Oracle Weblogic Portal or Oracle WebCenter, but this hasn't been accomplished yet. Migrating makes sense as the rest of the application server environment consists entirely of Oracle products.

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  • Invitation: Oracle EMEA Analytics & Data Integration Partner Forum, 12th November 2012, London (UK)

    - by rituchhibber
    Oracle PartnerNetwork | Account | Feedback INVITATIONORACLE EMEA ANALYTICS & DATA INTEGRATION PARTNER FORUM MONDAY 12TH NOVEMBER, 2012 IN LONDON (UK) Dear partner Come to hear the latest news from Oracle OpenWorld about Oracle BI & Data Integration, and propel your business growth as an Oracle partner. This event should appeal to BI or Data Integration specialised partners, Executives, Sales, Pre-sales and Solution architects: with a choice of participation in the plenary day and then a set of special interest (technical) sessions. The follow on breakout sessions from the 13th November provide deeper dives and technical training for those of you who wish to stay for more detailed and hands-on workshops.Keynote: Andrew Sutherland, SVP Oracle Technology. Data Integration can bring great value to your customers by moving data to transform their business experiences in Oracle pan-EMEA Data Integration business development and opportunities for partners. Hot agenda items will include: The Fusion Middleware Stack: Engineered to work together A complete Analytics and Data Integration Solution Architecture: Big Data and Little Data combined In-Memory Analytics for Extreme Insight Latest Product Development roadmap for Data Integration and Analytics Venue: Oracles London CITY Moorgate OfficesDuring this event you can learn about partner success stories, participate in an array of break-out sessions, exchange information with other partners and enjoy a vibrant panel discussion. Places are limited, Register your seat today! To register to this event CLICK HERE Note: Registration for the conference and the deeper dives and technical training is free of charge to OPN member Partners, but you will be responsible for your own travel and hotel expenses. Event Schedule November 12th:Day 1 Main Plenary Session : Full day, starting 10.30 am.Oracle Hosted Dinner in the Evening November 13th:onwards Architecture Masterclass : IM Reference Architecture – Big Data and Little Data combined(1 day) BI-Apps Bootcamp(4-days) Oracle Data Integrator and Oracle Enterprise Data Quality workshop(1-day) Golden Gate Workshop(1-day) For further information and detail download the Agenda (pdf) or contact Michael Hallett at [email protected] look forward to seeing you in there. Best regards, Mike HallettAlliances and Channels DirectorBI & EPM Oracle EMEAM.No: +44 7831 276 989 [email protected] Duncan HarveyBusiness Development Directorfor Data IntegrationM.No: +420 608 283 [email protected] Milomir VojvodicBusiness Development Manager for Data IntegrationM.No: +420 608 283 [email protected] Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact PBC | Legal Notices and Terms of Use | Privacy

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  • Is hiring a "chief intern" a good idea?

    - by dukeofgaming
    I'm starting an internship program for our software department and I was wondering about creating a position ("chief intern", intern supervisor, or whatever one should call it) with the following responsibilities: Train interns Coach interns Manage projects and tasks for interns Supervise intern's work in terms of rhythm and quality Act as a liaison between the main team's needs and interns performance/aspirations Evaluate and facilitate intern's progress when they want to grab a higher-level domain-specific task (at this point, a main dev team member can do mentoring) Get freely involved in the main team's software development tasks so that he himself can grow, and have full mentorship from the main dev team. I'm thinking that an apprentice-level engineer (below Jr., or Jr.; but being a graduate and working full-time) can handle this for a while (he will be trained by the main dev team first), until one of two things happen: He/she decides to move on to the main dev team by recommending an appropriate replacement (or me finding another one as a new hire) Keep leading the interns while still being able to grow to Jr. Eng., Eng., Sr. Eng I know the notion of a "chief intern" is common within the medical world, but I don't really know about that in the software world (I was a freelancer for most of my university years). A side-intention to this is also that, if this ends up being a higher rotation position (organically) because the intern supervisor wants to join the main dev team, this could help interns that aspire this position emerge as leaders. My main intention for this, though, is removing distractions from the main team but without making the interns suffer the lack of attention, which could lead to boredom and little intern retention. Is this "chief intern" idea common (or good at least)?, are there any obvious risks to it that I might not be seeing? Edit: I have a draft plan for the kind of work the interns would be doing: Are R&D mini-projects a good activity for interns? Edit #2: My intention is not keeping them isolated, but having someone focus on giving attention to them when we cannot. Edit #3: I'm now convince it is a good idea, but I will take the organic approach to hiring someone in such position: do it myself until I cannot. This way I'll know better what to expect from a person I hire for this role in the future, as well as what works and what doesn't with interns.

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  • Download Internet Explorer 9 RTM

    - by Harish Ranganathan
    The much anticipated RTM release of Internet Explorer 9 (IE9) happened today.  IE9 preview release was first showcased at MIX 2010 and post that there were 7-8 Platform Preview releases.  Also, IE9 Beta came out in September 2010 with close to 10 million downloads within a month.  More recently, the RC version was out with much improved performance.  Today, marks the launch of IE9 RTM.  What this means is that, within an year, the IE Team has shipped the stable product, much faster than the earlier cycles for IE8 and IE7.  I wanted to clarify a few things (myths) that arise in common 1. I am already using Chrome and its faster for me, why would I need IE9 IE9 uses 100% hardware acceleration which means, you are going to get the best of performance compared to any other browser that shipped/will ship in future.  With native Windows support, IE9 will outperform all other browsers in terms of performance. 2. What about standards and security Agreed IE6 hasn’t been in the best of standards, but why would someone compare IE6 which was released almost 10 years back.  Later, we shipped IE7 and IE8 which had the best of standards and supports during their timeframes, but one would agree that standards and specifications keep getting updated and its hard to keep pace with the same for older browsers.  Example. HTML5 support is not there in IE8 but it is very much there in IE9.  IE9 supports most of the stable standards of HTML5 and its going to provide preview releases for the work-in-progress standards. 3. IE doesn’t keep in pace with other browsers Agreed! we don’t force/release updates on major versions in very short time periods.  What we do is provide Windows Update that provides security updates/patches and other critical updates for not just IE but the whole of Windows operating system 4. I am running Windows XP, what do I do? This is the trickiest part.  Windows XP isn’t the supported operating system for IE9 and there are various reasons to it.  The recommended operating system is Windows Vista and Windows 7.  In the interest of technology and its pace, we had to discontinue Windows XP both from a retail selling perspective as well as IE9 support.  But, the recent 2 years has seen PCs/Laptops only shipped with Windows Vista or Windows 7 so, it shouldn't affect them. 5. Where do I verify IE9’s performance/standard support and other information. http://samples.msdn.microsoft.com/ietestcenter/  Here below is a snapshot of one of the tests. Clearly IE9 outperforms all other browsers and will continue to outperform them in future.  You can download IE9 from www.beautyoftheweb.com Cheers!!!

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • Fluid VS Responsive Website Development Questions

    - by Aditya P
    As I understand these form the basis for targeting a wide array of devices based on the browser size, given it would be a time consuming to generate different layouts targeting different/specific devices and their resolutions. Questions: Firstly right to the jargon, is there any actual difference between the two or do they mean the same? Is it safe to classify the current development mainly a html5/css3 based one? What popular frameworks are available to easily implement this? What testing methods used in this regard? What are the most common compatibility issues in terms of different browser types? I understand there are methods like this http://css-tricks.com/resolution-specific-stylesheets/ which does this come under?. Are there any external browser detection methods besides the API calls specific to the browser that are employed in this regard? Points of interest [Prior Research before asking these questions] Why shouldn't "responsive" web design be a consideration? Responsive Web Design Tips, Best Practices and Dynamic Image Scaling Techniques A recent list of tutorials 30 Responsive Web Design and Development Tutorials by Eric Shafer on May 14, 2012 Update Ive been reading that the basic point of designing content for different layouts to facilitate a responsive web design is to present the most relevant information. now obviously between the smallest screen width and the highest we are missing out on design elements. I gather from here http://flashsolver.com/2012/03/24/5-top-commercial-responsive-web-designs/ The top of the line design layouts (widths) are desktop layout (980px) tablet layout (768px) smartphone layout – landscape (480px) smartphone layout – portrait (320px) Also we have a popular responsive website testing site http://resizemybrowser.com/ which lists different screen resolutions. I've also come across this while trying to find out the optimal highest layout size to account for http://stackoverflow.com/questions/10538599/default-web-page-width-1024px-or-980px which brings to light seemingly that 1366x768 is a popular web resolution. Is it safe to assume that just accounting for proper scaling from width 980px onwards to the maximum size would be sufficient to accommodate this? given we aren't presenting any new information for the new size. Does it make sense to have additional information ( which conflicts with purpose of responsive web design) to utilize the top size and beyond?

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  • Windows 8: Everything from design, build, and how to sell a Metro style app

    - by Thomas Mason
    For me, there are a lot of similarities between an application developed for Windows Phone and a Metro style app developed for Windows 8. A Windows Phone 7 application (rather than an XNA game) is built in .NET and XAML against a subset of the .NET framework and the application has a lifecycle which needs to be conscious of battery life and so is split out into foreground/background pieces. The application is sandboxed in terms of its interactions with the local device and is packaged with a manifest which describes those interactions. The app needs to be aware of network connectivity status and its work on the network is done asynchronously to preserve the user experience.The app is packaged and deployed to a Marketplace which the user browses to find the app, read reviews, perhaps purchase it and then install it and receive updates over time. Quite a lot of those statements are as true of a Windows 8 Metro style app as they are for a Windows Phone app and so a Windows Phone app developer already has a good head start when it comes to building Metro style apps for Windows 8. With that in mind, there is an event to help developers with a Windows Phone app in Marketplace to begin the process of looking at Windows 8 and whether you can get a quick win by bringing your Phone application onto Windows. The idea of the event was to provide a space where developers can get together over 2 days and take the time out to look at what it means to take their app from Windows Phone to Windows 8. Kicking off on Saturday 16th June at 10am, we are told they have plenty of power sockets, WiFi, whiteboards, drinks, pizza, games, prizes and some quiet space that you can work in. Including people on hand with Windows Phone and Windows 8 experience to help everything along the way. There will be an attendee-voted schedule of talks but we’ll keep these out of your way if you just want to get on and code. We’ll also provide information around submitting your app to the Windows Store If you have a Windows Phone app in Marketplace, now’s a great time to look at getting it onto Windows 8. Sign up. Bring your laptop. Bring your app. Bring Windows 8 and Visual Studio 11. And everyone will their best to help you get your app onto Windows 8. Location & Venue TBA but it will be in central London, accessible by major railway and underground transportation. Day 1 Saturday 16th June 10am – 9pm Day 2 Sunday 17th June 10am – 4pm

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  • C# XNA Normals Question

    - by Wade
    Hello all! I have been working on some simple XNA proof of concept for a game idea I have as well as just to further my learning in XNA. However, i seem to be stuck on these dreaded normals, and using the BasicEffect with default lighting i can't seem to tell if my normals are being calculated correctly, hence the question. I'm mainly drawing cubes at the moment, I'm using a triangle list and a VertexBuffer to get the job done. The north face of my cube has two polygons and 6 vectors: Vector3 startPosition = new Vector3(0,0,0); corners[0] = startPosition; // This is the start position. Block size is 5. corners[1] = new Vector3(startPosition.X, startPosition.Y + BLOCK_SIZE, startPosition.Z); corners[2] = new Vector3(startPosition.X + BLOCK_SIZE, startPosition.Y, startPosition.Z); corners[3] = new Vector3(startPosition.X + BLOCK_SIZE, startPosition.Y + BLOCK_SIZE, startPosition.Z); verts[0] = new VertexPositionNormalTexture(corners[0], normals[0], textCoordBR); verts[1] = new VertexPositionNormalTexture(corners[1], normals[0], textCoordTR); verts[2] = new VertexPositionNormalTexture(corners[2], normals[0], textCoordBL); verts[3] = new VertexPositionNormalTexture(corners[3], normals[0], textCoordTL); verts[4] = new VertexPositionNormalTexture(corners[2], normals[0], textCoordBL); verts[5] = new VertexPositionNormalTexture(corners[1], normals[0], textCoordTR); Using those coordinates I want to generate the normal for the north face, I have no clue how to get the average of all those vectors and create a normal for the two polygons that it makes. Here is what i tried: normals[0] = Vector3.Cross(corners[1], corners[2]); normals[0].Normalize(); It seems like its correct, but then using the same thing for other sides of the cube the lighting effect seems weird, and not cohesive with where i think the light source is coming from, not really sure with the BasicEffect. Am I doing this right? Can anyone explain in lay mans terms how normals are calculated. Any help is much appreciated. Note: I tried going through Riemers and such to figure it out with no luck, it seems no one really goes over the math well enough. Thanks!

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