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  • Stand-Up Desk 2012 Update

    - by BuckWoody
    One of the more popular topics here on my technical blog doesn't have to do with technology, per-se - it's about the choice I made to go to a stand-up desk work environment. If you're interested in the history of those, check here: Stand-Up Desk Part One Stand-Up Desk Part Two I have made some changes and I was asked to post those here.Yes, I'm still standing - I think the experiment has worked well, so I'm continuing to work this way. I've become so used to it that I notice when I sit for a long time. If I'm flying, or driving a long way, or have long meetings, I take breaks to stand up and move around. That being said, I don't stand as much as I did. I started out by standing the entire day - which did not end well. As you can read in my second post, I found that sitting down for a few minutes each hour worked out much better. And over time I would say that I now stand about 70-80% of the day, depending on the day. Some days I don't even notice I'm standing, so I don't sit as often. Other days I find that I really tire quickly - so I sit more often. But in both cases, I stand more than I sit. In the first post you can read about how I used a simple coffee-table from Ikea to elevate my desktop to the right height. I then adjusted the height where I stand by using a small plastic square and some carpet. Over time I found this did not work as well as I'd like. The primary reason is that the front of these are at the same depth - so my knees would hit the desk or table when I sat down. Also, the desk was at a certain height, and I had to adjust, rather than the other way around.  Also, I like a lot of surface area on top of a desk - almost more of a table. Routing cables and wiring was a pain, and of course moving it was out of the question.   So I've changed what I use. I found a perfect solution for what I was looking for - industrial wire shelving: I bought one, built only half of it (for the right height I wanted) and arranged the shelves the way I wanted. I then got a 5'x4' piece of wood from Lowes, and mounted it to where the top was balanced, but had an over-hang  I could get my knees under easily.My wife sewed a piece of fake-leather for the top. This arrangement provides the following benefits: Very strong Rolls easily, wheels can lock to prevent rolling Long, wide shelves Wire-frame allows me to route any kind of wiring and other things all over the desk I plugged in my UPS and ran it's longer power-cable to the wall outlet. I then ran the router's LAN connection along that wire, and covered both with a large insulation sleeve. I then plugged in everything to the UPS, and routed all the wiring. I can now roll the desk almost anywhere in the room so that I can record, look out the window, get closer to or farther away from the door and more. I put a few boxes on the shelves as "drawers" and tidied that part up. Even my printer fits on a shelf. Laser-dog not included - some assembly required In the second post you can read about the bar-stool I purchased from Target for the desk. I cheaped-out on this one, and it proved to be a bad choice. Because I had to raise it so high, and was constantly sitting on it and then standing up, the gas-cylinder in it just gave out. So it became a very short stool that I ended up getting rid of. In the end, this one from Ikea proved to be a better choice: And so this arrangement is working out perfectly. I'm finding myself VERY productive this way. I hope these posts help you if you decide to try working at a stand-up desk. Although I was skeptical at first, I've found it to be a very healthy, easy way to code, design and especially present over a web-cam. It's natural to stand to speak when you're presenting, and it feels more energetic than sitting down to talk to others.

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  • PeopleSoft at Alliance 2012 Executive Forum

    - by John Webb
    Guest Posting From Rebekah Jackson This week I jointed over 4,800 Higher Ed and Public Sector customers and partners in Nashville at our annual Alliance conference.   I got lost easily in the hallways of the sprawling Gaylord Opryland Hotel. I carried the resort map with me, and I would still stand for several minutes at a very confusing junction, studying the map and the signage on the walls. Hallways led off in many directions, some with elevators going down here and stairs going up there. When I took a wrong turn I would instantly feel stuck, lose my bearings, and occasionally even have to send out a call for help.    It strikes me that the theme for the Executive Forum this year outlines a less tangible but equally disorienting set of challenges that our higher education customer’s CIOs are facing: Making Decisions at the Intersection of Business Value, Strategic Investment, and Enterprise Technology. The forces acting upon higher education institutions today are not neat, straight-forward decision points, where one can glance to the right, glance to the left, and then quickly choose the best course of action. The operational, technological, and strategic factors that must be considered are complex, interrelated, messy…and the stakes are high. Michael Horn, co-author of “Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns”, set the tone for the day. He introduced the model of disruptive innovation, which grew out of the research he and his colleagues have done on ‘Why Successful Organizations Fail’. Highly simplified, the pattern he shared is that things start out decentralized, take a leap to extreme centralization, and then experience progressive decentralization. Using computers as an example, we started with a slide rule, then developed the computer which centralized in the form of mainframes, and gradually decentralized to mini-computers, desktop computers, laptops, and now mobile devices. According to Michael, you have more computing power in your cell phone than existed on the planet 60 years ago, or was on the first rocket that went to the moon. Applying this pattern to Higher Education means the introduction of expensive and prestigious private universities, followed by the advent of state schools, then by community colleges, and now online education. Michael shared statistics that indicate 50% of students will be taking at least one on line course by 2014…and by some measures, that’s already the case today. The implication is that technology moves from being the backbone of the campus, the IT department’s domain, and pushes into the academic core of the institution. Innovative programs are underway at many schools like Bellevue and BYU Idaho, joined by startups and disruptive new players like the Khan Academy.   This presents both threat and opportunity for higher education institutions, and means that IT decisions cannot afford to be disconnected from the institution’s strategic plan. Subsequent sessions explored this theme.    Theo Bosnak, from Attain, discussed the model they use for assessing the complete picture of an institution’s financial health. Compounding the issue are the dramatic trends occurring in technology and the vendors that provide it. Ovum analyst Nicole Engelbert, shared her insights next and suggested that incremental changes are no longer an option, instead fundamental changes are affecting the landscape of enterprise technology in higher ed.    Nicole closed with her recommendation that institutions focus on the trends in higher education with an eye towards the strategic requirements and business value first. Technology then is the enabler.   The last presentation of the day was from Tom Fisher, Sr. Vice President of Cloud Services at Oracle. Tom runs the delivery arm of the Cloud Services group, and shared his thoughts candidly about his experiences with cloud deployments as well as key issues around managing costs and security in cloud deployments. Okay, we’ve covered a lot of ground at this point, from financials planning, business strategy, and cloud computing, with the possibility that half of the institutions in the US might not be around in their current form 10 years from now. Did I forget to mention that was raised in the morning session? Seems a little hard to believe, and yet Michael Horn made a compelling point. Apparently 100 years ago, 8 of the top 10 education institutions in the world were German. Today, the leading German school is ranked somewhere in the 40’s or 50’s. What will the landscape be 100 years from now? Will there be an institution from China, India, or Brazil in the top 10? As Nicole suggested, maybe US parents will be sending their children to schools overseas much sooner, faced with the ever-increasing costs of a US based education. Will corporations begin to view skill-based certification from an online provider as a viable alternative to a 4 year degree from an accredited institution, fundamentally altering the education industry as we know it?

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  • Take Advantage of Oracle's Ongoing Assurance Effort!

    - by eric.maurice
    Hi, this is Eric Maurice again! A few years ago, I posted a blog entry, which discussed the psychology of patching. The point of this blog entry was that a natural tendency existed for systems and database administrators to be reluctant to apply patches, even security patches, because of the fear of "breaking" the system. Unfortunately, this belief in the principle "if it ain't broke, don't fix it!" creates significant risks for organizations. Running systems without applying the proper security patches can greatly compromise the security posture of the organization because the security controls available in the affected system may be compromised as a result of the existence of the unfixed vulnerabilities. As a result, Oracle continues to strongly recommend that customers apply all security fixes as soon as possible. Most recently, I have had a number of conversations with customers who questioned the need to upgrade their highly stable but otherwise unsupported Oracle systems. These customers wanted to know more about the kind of security risks they were exposed to, by running obsolete versions of Oracle software. As per Oracle Support Policies, Critical Patch Updates are produced for currently supported products. In other words, Critical Patch Updates are not created by Oracle for product versions that are no longer covered under the Premier Support or Extended Support phases of the Lifetime Support Policy. One statement used in each Critical Patch Update Advisory is particularly important: "We recommend that customers upgrade to a supported version of Oracle products in order to obtain patches. Unsupported products, releases and versions are not tested for the presence of vulnerabilities addressed by this Critical Patch Update. However, it is likely that earlier versions of affected releases are also affected by these vulnerabilities." The purpose of this warning is to inform Oracle customers that a number of the vulnerabilities fixed in each Critical Patch Update may affect older versions of a specific product line. In other words, each Critical Patch Update provides a number of fixes for currently supported versions of a given product line (this information is listed for each bug in the Risk Matrices of the Critical Patch Update Advisory), but the unsupported versions in the same product line, while they may be affected by the vulnerabilities, will not receive the fixes, and are therefore vulnerable to attacks. The risk assumed by organizations wishing to remain on unsupported versions is amplified by the behavior of malicious hackers, who typically will attempt to, and sometimes succeed in, reverse-engineering the content of vendors' security fixes. As a result, it is not uncommon for exploits to be published soon after Oracle discloses vulnerabilities with the release of a Critical Patch Update or Security Alert. Let's consider now the nature of the vulnerabilities that may exist in obsolete versions of Oracle software. A number of severe vulnerabilities have been fixed by Oracle over the years. While Oracle does not test unsupported products, releases and versions for the presence of vulnerabilities addressed by each Critical Patch Update, it should be assumed that a number of the vulnerabilities fixed with the Critical Patch Update program do exist in unsupported versions (regardless of the product considered). The most severe vulnerabilities fixed in past Critical Patch Updates may result in full compromise of the targeted systems, down to the OS level, by remote and unauthenticated users (these vulnerabilities receive a CVSS Base Score of 10.0) or almost as critically, may result in the compromise of the affected systems (without compromising the underlying OS) by a remote and unauthenticated users (these vulnerabilities receive a CVSS Base Score of 7.5). Such vulnerabilities may result in complete takeover of the targeted machine (for the CVSS 10.0), or may result in allowing the attacker the ability to create a denial of service against the affected system or even hijacking or stealing all the data hosted by the compromised system (for the CVSS 7.5). The bottom line is that organizations should assume the worst case: that the most critical vulnerabilities are present in their unsupported version; therefore, it is Oracle's recommendation that all organizations move to supported systems and apply security patches in a timely fashion. Organizations that currently run supported versions but may be late in their security patch release level can quickly catch up because most Critical Patch Updates are cumulative. With a few exceptions noted in Oracle's Critical Patch Update Advisory, the application of the most recent Critical Patch Update will bring these products to current security patch level and provide the organization with the best possible security posture for their patch level. Furthermore, organizations are encouraged to upgrade to most recent versions as this will greatly improve their security posture. At Oracle, our security fixing policies state that security fixes are produced for the main code line first, and as a result, our products benefit from the mistakes made in previous version(s). Our ongoing assurance effort ensures that we work diligently to fix the vulnerabilities we find, and aim at constantly improving the security posture our products provide by default. Patch sets include numerous in-depth fixes in addition to those delivered through the Critical Patch Update and, in certain instances, important security fixes require major architectural changes that can only be included in new product releases (and cannot be backported through the Critical Patch Update program). For More Information: • Mary Ann Davidson is giving a webcast interview on Oracle Software Security Assurance on February 24th. The registration link for attending this webcast is located at http://event.on24.com/r.htm?e=280304&s=1&k=6A7152F62313CA09F77EBCEEA9B6294F&partnerref=EricMblog • A blog entry discussing Oracle's practices for ensuring the quality of Critical patch Updates can be found at http://blogs.oracle.com/security/2009/07/ensuring_critical_patch_update_quality.html • The blog entry "To patch or not to patch" is located at http://blogs.oracle.com/security/2008/01/to_patch_or_not_to_patch.html • Oracle's Support Policies are located at http://www.oracle.com/us/support/policies/index.html • The Critical Patch Update & Security Alert page is located at http://www.oracle.com/technetwork/topics/security/alerts-086861.html

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  • Package Manager Console For More Than Managing Packages

    - by Steve Michelotti
    Like most developers, I prefer to not have to pick up the mouse if I don’t have to. I use the Executor launcher for almost everything so it’s extremely rare for me to ever click the “Start” button in Windows. I also use shortcuts keys when I can so I don’t have to pick up the mouse. By now most people know that the Package Manager Console that comes with NuGet is PowerShell embedded inside of Visual Studio. It is based on its PowerConsole predecessor which was the first (that I’m aware of) to embed PowerShell inside of Visual Studio and give access to the Visual Studio automation DTE object. It does this through an inherent $dte variable that is automatically available and ready for use. This variable is also available inside of the NuGet Package Manager console. Adding a new class file to a Visual Studio project is one of those mundane tasks that should be easier. First I have to pick up the mouse. Then I have to right-click where I want it file to go and select “Add –> New Item…” or “Add –> Class…”   If you know the Ctrl+Shift+A shortcut, then you can avoid the mouse for adding a new item but you have to manually assign a shortcut for adding a new class. At this point it pops up a dialog just so I can enter the name of the class I want. Since this is one of the most common tasks developers do, I figure there has to be an easier way and a way that avoids picking up the mouse and popping up dialogs. This is where your embedded PowerShell prompt in Visual Studio comes in. The first thing you should do is to assign a keyboard shortcut so that you can get a PowerShell prompt (i.e., the Package Manager console) quickly without ever picking up the mouse. I assign “Ctrl+P, Ctrl+M” because “P + M” stands for “Package Manager” so it is easy to remember:   At this point I can type this command to add a new class: PM> $dte.ItemOperations.AddNewItem("Code\Class", "Foo.cs") which will result in the class being added: At this point I’ve satisfied my original goal of not having to pick up a mouse and not having the “Add New Item” dialog pop up. However, having to remember that $dte method call is not very user-friendly at all. The best thing to do is to make this a re-usable function that always loads when Visual Studio starts up. There is a $profile variable that you can use to figure out where that location is for your machine: PM> $profile C:\Users\steve.michelotti\Documents\WindowsPowerShell\NuGet_profile.ps1 If the NuGet_profile.ps1 file does not already exist, you can just create it yourself and place it in the directory. Now you can put a function inside like this: 1: function addClass($className) 2: { 3: if ($className.EndsWith(".cs") -eq $false) { 4: $className = $className + ".cs" 5: } 6: 7: $dte.ItemOperations.AddNewItem("Code\Class", $className) 8: } Since it’s in the NuGet_profile.ps1 file, this function will automatically always be available for me after starting Visual Studio. Now I can simply do this: PM> addClass Foo At this point, we have a *very* nice developer experience. All I did to add a new class was: “Ctrl-P, Ctrl-M”, then “addClass Foo”. No mouse, no pop up dialogs, no complex commands to remember. In fact, PowerShell gives you auto-completion as well. If I type “addc” followed by [TAB], then intellisense pops up: You can see my custom function appear in intellisense above. Now I can type the next letter “c” and [TAB] to auto-complete the command. And if that’s still too many key strokes for you, then you can create your own PowerShell custom alias for your function like this: PM> Set-Alias addc addClass PM> addc Foo While all this is very useful, I did run into some issues which prompted me to make even further customization. This command will add the new class file to the current active directory. Depending on your context, this may not be what you want. For example, by convention all view model objects go in the “Models” folder in an MVC project. So if the current document is in the Controllers folder, it will add your class to that folder which is not what you want. You want it to always add it to the “Models” folder if you are adding a new model in an MVC project. For this situation, I added a new function called “addModel” which looks like this: 1: function addModel($className) 2: { 3: if ($className.EndsWith(".cs") -eq $false) { 4: $className = $className + ".cs" 5: } 6: 7: $modelsDir = $dte.ActiveSolutionProjects[0].UniqueName.Replace(".csproj", "") + "\Models" 8: $dte.Windows.Item([EnvDTE.Constants]::vsWindowKindSolutionExplorer).Activate() 9: $dte.ActiveWindow.Object.GetItem($modelsDir).Select([EnvDTE.vsUISelectionType]::vsUISelectionTypeSelect) 10: $dte.ItemOperations.AddNewItem("Code\Class", $className) 11: } First I figure out the path to the Models directory on line #7. Then I activate the Solution Explorer window on line #8. Then I make sure the Models directory is selected so that my context is correct when I add the new class and it will be added to the Models directory as desired. These are just a couple of examples for things you can do with the PowerShell prompt that you have available in the Package Manager console. As developers we spend so much time in Visual Studio, why would you not customize it so that you can work in whatever way you want to work?! The next time you’re not happy about the way Visual Studio makes you do a particular task – automate it! The sky is the limit.

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  • Explaining Explain Plan Notes for Auto DOP

    - by jean-pierre.dijcks
    I've recently gotten some questions around "why do I not see a parallel plan" while Auto DOP is on (I think)...? It is probably worthwhile to quickly go over some of the ways to find out what Auto DOP was thinking. In general, there is no need to go tracing sessions and look under the hood. The thing to start with is to do an explain plan on your statement and to look at the parameter settings on the system. Parameter Settings to Look At First and foremost, make sure that parallel_degree_policy = AUTO. If you have that parameter set to LIMITED you will not have queuing and we will only do the auto magic if your objects are set to default parallel (so no degree specified). Next you want to look at the value of parallel_degree_limit. It is typically set to CPU, which in default settings equates to the Default DOP of the system. If you are testing Auto DOP itself and the impact it has on performance you may want to leave it at this CPU setting. If you are running concurrent statements you may want to give this some more thoughts. See here for more information. In general, do stick with either CPU or with a specific number. For now avoid the IO setting as I've seen some mixed results with that... In 11.2.0.2 you should also check that IO Calibrate has been run. Best to simply do a: SQL> select * from V$IO_CALIBRATION_STATUS; STATUS        CALIBRATION_TIME ------------- ---------------------------------------------------------------- READY         04-JAN-11 10.04.13.104 AM You should see that your IO Calibrate is READY and therefore Auto DOP is ready. In any case, if you did not run the IO Calibrate step you will get the following note in the explain plan: Note -----    - automatic DOP: skipped because of IO calibrate statistics are missing One more note on calibrate_io, if you do not have asynchronous IO enabled you will see:  ERROR at line 1: ORA-56708: Could not find any datafiles with asynchronous i/o capability ORA-06512: at "SYS.DBMS_RMIN", line 463 ORA-06512: at "SYS.DBMS_RESOURCE_MANAGER", line 1296 ORA-06512: at line 7 While this is changed in some fixes to the calibrate procedure, you should really consider switching asynchronous IO on for your data warehouse. Explain Plan Explanation To see the notes that are shown and explained here (and the above little snippet ) you can use a simple explain plan mechanism. There should  be no need to add +parallel etc. explain plan for <statement> SELECT PLAN_TABLE_OUTPUT FROM TABLE(DBMS_XPLAN.DISPLAY()); Auto DOP The note structure displaying why Auto DOP did not work (with the exception noted above on IO Calibrate) is like this: Automatic degree of parallelism is disabled: <reason> These are the reason codes: Parameter -  parallel_degree_policy = manual which will not allow Auto DOP to kick in  Hint - One of the following hints are used NOPARALLEL, PARALLEL(1), PARALLEL(MANUAL) Outline - A SQL outline of an older version (before 11.2) is used SQL property restriction - The statement type does not allow for parallel processing Rule-based mode - Instead of the Cost Based Optimizer the system is using the RBO Recursive SQL statement - The statement type does not allow for parallel processing pq disabled/pdml disabled/pddl disabled - For some reason (alter session?) parallelism is disabled Limited mode but no parallel objects referenced - your parallel_degree_policy = LIMITED and no objects in the statement are decorated with the default PARALLEL degree. In most cases all objects have a specific degree in which case Auto DOP will honor that degree. Parallel Degree Limited When Auto DOP does it works you may see the cap you imposed with parallel_degree_limit showing up in the note section of the explain plan: Note -----    - automatic DOP: Computed Degree of Parallelism is 16 because of degree limit This is an obvious indication that your are being capped for this statement. There is one quite interesting one that happens when you are being capped at DOP = 1. First of you get a serial plan and the note changes slightly in that it does not indicate it is being capped (we hope to update the note at some point in time to be more specific). It right now looks like this: Note -----    - automatic DOP: Computed Degree of Parallelism is 1 Dynamic Sampling With 11.2.0.2 you will start seeing another interesting change in parallel plans, and since we are talking about the note section here, I figured we throw this in for good measure. If we deem the parallel (!) statement complex enough, we will enact dynamic sampling on your query. This happens as long as you did not change the default for dynamic sampling on the system. The note looks like this: Note ----- - dynamic sampling used for this statement (level=5)

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  • IndyTechFest Recap

    - by Johnm
    The sun had yet to raise above the horizon on Saturday, May 22nd and I was traveling toward the location of the 2010 IndyTechFest. In my freshly awaken, and pre-coffee, state I reflected on the months that preceded this day and how quickly they slipped away. The big day had finally come and the morning dew glistened with a unique brightness that morning. What is this all about? For those who are unfamiliar with IndyTechFest, it is a regional conference held in Indianapolis and hosted by the Indianapolis .NET Developers Association (IndyNDA) and the Indianapolis Professional Association for SQL Server (IndyPASS).  The event presents multiple tracks and sessions covering subjects such as Business Intelligence,  Database Administration, .NET Development, SharePoint Development, Windows Mobile Development as well as non-Microsoft topics such as Lean and MongoDB. This year's event was the third hosting of IndyTechFest. No man is an island No event such as IndyTechFest is executed by a single person. My fellow co-founders, with their highly complementary skill sets and philanthropy make the process very enjoyable. Our amazing volunteers and their aid were indispensible. The generous financial support of our sponsors that made the event and fabulous prizes possible. The spectacular line up of speakers who came from near and far to donate their time and knowledge. Our beloved attendees who sacrificed the first sunny Saturday in weeks to expand their skill sets and network with their peers. We are deeply appreciative. Challenges in preparation With the preparation of any event comes challenges. It is these challenges that makes the process of planning an event so interesting. This year's largest challenge was the location of the event. In the past two years IndyTechFest was held at the Gene B. Glick Junior Achievement Center in Indianapolis. This facility has been the hub of the Indy technical community for many years. As the big day drew near, the facility's availability came into question due to some recent changes that had occurred with those who operated the facility. We began our search for an alternative option. Thankfully, the Marriott Indianapolis East was available, was very spacious and willing to work within the range of our budget. Within days of our event, the decision to move proved to be wise since the prior location had begun renovations to the interior. Whew! Always trust your gut. Every day it's getting better At the ending of each year, we huddle together, review the evaluations and identify an area in which the event could improve. This year's big opportunity for improvement resided in the prize give-away portion at the end of the day. In the 2008 event, admittedly, this portion was rather chaotic, rushed and disorganized. This year, we broke the drawing into two sections, of which each attendee received two tickets. The first ticket was a drawing for the mountain of books that were given away. The second ticket was a drawing for the big prizes, the 2 Xboxes, 3 laptops and iPad. We peppered the ticket drawings with gift card raffles and tossing t-shirts into the audience. If at first you don't succeed, try and try again Each year of IndyTechFest, we have offered a means for ad-hoc sessions or discussion groups to pop-up. To our disappointment it was something that never quite took off. We have always believed that this unique type of session was valuable and wanted to figure out a way to make it work for this year. A special thanks to Alan Stevens, who took on and facilitated the "open space" track and made it an official success. Share with your tweety When the attendee badges were designed we decided to place an emphasis on the attendee's Twitter account as well as the events hash-tag (#IndyTechFest) to encourage some real-time buzz during the day. At the host table we displayed a Twitter feed for all to enjoy. It was quite successful and encouraging use of social media. My badge was missing my Twitter account since it was recently changed. For those who care to follow my rather sparse tweets, my address is @johnnydata. Man, this is one long blog post! All in all it was a very successful event. It is always great to see new faces and meet old friends. The planning for the 2011 IndyTechFest will kick off very soon. We have more capacity for future growth and a truck full of great ideas. Stay tuned!

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  • MDM for Tax Authorities

    - by david.butler(at)oracle.com
    In last week’s MDM blog, we discussed MDM in the Public Sector. I want to continue that thread. After all, no industry faces tougher data quality problems than governmental organizations, and few industries suffer more significant down side consequences to poor operations than local, state and federal governments. One key challenge area is taxation. Tax Authorities face a multitude of IT challenges. Firstly, the data used in tax calculations is increasing in volume and complexity. They must improve service by introducing multi-channel contact centers and self-service capabilities. Security concerns necessitate increasingly sophisticated data protection procedures. And cost constraints are driving Tax Authorities to rely on off-the-shelf software for many of their functional areas. Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex. They typically include multiple, disparate operational and analytical systems across which the sum total of data about individual constituents is fragmented. To make matters more complicated, taxation is not carried out by a single jurisdiction, and often sources of income including employers, investments and other sources of taxable income and deductions must also be tracked and shared among tax authorities. Collectively, these systems are involved in tax assessment and collections, risk analysis, scoring, tracking, auditing and investigation case management. The Problem of Constituent Data Management The infrastructure described above makes it very difficult to create a consolidated representation of a given party. Differing formats and data models mean that a constituent may be represented in one way in one system and in a different way in another. Individual records are frequently inaccurate, incomplete, out of date and/or inconsistent with other records relating to the same constituent. When constituent data must be aggregated and scored, information within each system must be rationalized and normalized so the agency can produce a constituent information file (CIF) that provides a single source of truth about that party. If information about that constituent changes, each system in turn must be updated. There have been many attempts to solve this problem with technology: from consolidating transactional systems to conducting manual systems integration projects and superimposing layers of business intelligence and analytics. All these approaches can be successful in solving a portion of the problem at a specific point in time, but without an enterprise perspective, anything gained is quickly lost again. Oracle Constituent Data Mastering for Tax Authorities: A Single View of the Constituent Oracle has a flexible and long-term solution to the problem of securely integrating and managing constituent data. The Oracle Solution for mastering Constituent Data for Tax Authorities is based on two core product offerings: Oracle Customer Hub and – optionally – Oracle Application Integration Architecture (AIA). Customer Hub is a master data management (MDM) product that centralizes, de-duplicates, and enriches constituent data. It unifies fragmented information without disrupting existing business processes or IT investments. Role based data access and privacy rules guarantee maximum security and privacy. Data is continuously and automatically synchronized with all source systems. With the Oracle Customer Hub managing the master constituent identity, every department can capture transaction activity against the same record, improving reporting accuracy, employee productivity, reliability of constituent analytics, and day-to-day constituent relationships. Oracle Application Integration Architecture provides a collection of core pre-built processes to support out of the box Master Data Governance across Oracle Customer Hub, Siebel CRM, and Oracle E-Business Suite. It also provides a framework to enable MDM integrations with other Oracle and non-Oracle applications. Oracle AIA removes some of the key inhibitors to implementing a service-oriented architecture (SOA) by providing a pre-built SOA-based middleware foundation as well as industry-optimized service oriented applications, all built around a SOA governance model that encourages effective design and reuse. I encourage you to read Oracle Solution for Mastering Constituents Data for Public Sector – Tax Authorities by Roberto Negro. It is an outstanding whitepaper that describes how the Oracle MDM solution allows you to create a unified, reconciled source of high-quality constituent data and gain an accurate single view of each constituent. This foundation enables you to lower the costs associated with data quality and integration and create a tax organization that is efficient, secure and constituent-centric. Also, don’t forget the upcoming webcast on Thursday, February 10th: Deliver Improved Services to Citizens at Lower Cost to your Organization Our Guest Speaker is Ruben Spekle, from Capgemini. He will also provide insight into Public Sector Master Data Management and Case Management implementations including one that was executed for a Dutch Government Agency. If you are interested in how governmental organizations from around the world are using MDM to advance their cause, click here to register for the webcast.

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  • WebCenter Content (WCC) Trace Sections

    - by Kevin Smith
    Kyle has a good post on how to modify the size and number of WebCenter Content (WCC) trace files. His post reminded me I have been meaning to write a post on WCC trace sections for a while. searchcache - Tells you if you query was found in the WCC search cache. searchquery - Shows the processing of the query as it is converted form what the user submitted to the end query that will be sent to the database. Shows conversion from the universal query syntax to the syntax specific to the search solution WCC is configured to use. services (verbose) - Lists the filters that are called for each service. This will let you know what filters are available for each service and will also tell you what filters are used by WCC add-on components and any custom components you have installed. The How To Component Sample has a list of filters, but it has not been updated since 7.5, so it is a little outdated now. With each new release WCC adds more filters. If you have a filter that has no code attached to it you will see output like this: services/6    09.25 06:40:26.270    IdcServer-423    Called filter event computeDocName with no filter plugins registered When a WCC add-on or custom component uses a filter you will see trace output like this: services/6    09.25 06:40:26.275    IdcServer-423    Calling filter event postValidateCheckinData on class collections.CollectionValidateCheckinData with parameter postValidateCheckinDataservices/6    09.25 06:40:26.275    IdcServer-423    Calling filter event postValidateCheckinData on class collections.CollectionFilters with parameter postValidateCheckinData As you can see from this sample output it is possible to have multiple code points using the same filter. systemdatabase - Dumps the database call AFTER it executes. This can be somewhat troublesome if you are trying to track down some weird database problems. We had a problem where WCC was getting into a deadlock situation. We turned on the systemdatabase trace section and thought we had the problem database call, but it turned out since it printed out the database call after it was executed we were looking at the database call BEFORE the one causing the deadlock. We ended up having to turn on tracing at the database level to see the database call WCC was making that was causing the deadlock. socketrequests (verbose) - dumps the actual messages received and sent over the socket connection by WCC for a service. If you have gzip enabled you will see junk on the response coming back from WCC. For debugging disable the gzip of the WCC response.Here is an example of the dump of the request for a GET_SEARCH_RESULTS service call. socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: REMOTE_USER=sysadmin.USER-AGENT=Java;.Stel socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: lent.CIS.11g.CONTENT_TYPE=text/html.HEADER socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: _ENCODING=UTF-8.REQUEST_METHOD=POST.CONTEN socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: T_LENGTH=270.HTTP_HOST=CIS.$$$$.NoHttpHead socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: ers=0.IsJava=1.IdcService=GET_SEARCH_RESUL socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: [email protected] socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: calData.SortField=dDocName.ClientEncoding= socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: UTF-8.IdcService=GET_SEARCH_RESULTS.UserTi socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: meZone=UTC.UserDateFormat=iso8601.SortDesc socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: =ASC.QueryText=dDocType..matches..`Documen socketrequests/6 09.25 06:46:02.501 IdcServer-6 request: t`.@end. userstorage, jps - Provides trace details for user authentication and authorization. Includes information on the determination of what roles and accounts a user has access to. In 11g a new trace section, jps, was added with the addition of the JpsUserProvider to communicate with WebLogic Server. The WCC developers decide when to use the verbose option for their trace output, so sometime you need to try verbose to see what different information you get. One of the things I would always have liked to see if the ability to turn on verbose output selectively for individual trace sections. When you turn on verbose output you get it for all trace sections you have enabled. This can quickly fill up your trace files with a lot of information if you have the socket trace section turned on.

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  • 5 Things I Learned About the IT Labor Shortage

    - by Oracle Accelerate for Midsize Companies
    by Jim Lein | Sr. Principal Product Marketing Director | Oracle Midsize Programs | @JimLein Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} 5 Things I Learned About the IT Labor Shortage A gentle autumn breeze is nudging the last golden leaves off the aspen trees. It’s time to wrap up the series that I started back in April, “The Growing IT Labor Shortage: Are You Feeling It?” Even in a time of relatively high unemployment, labor shortages exist depending on many factors, including location, industry, IT requirements, and company size. According to Manpower Groups 2013 Talent Shortage Survey, 35% of hiring managers globally are having difficulty filling jobs. Their top three challenges in filling jobs are: 1. lack of technical competencies (hard skills) 2. Lack of available applicants 3. Lack of experience The same report listed Technicians as the most difficult position to fill in the United States For most companies, Human Capital and Talent Management have never been more strategic and they are striving for ways streamline processes, reduce turnover, and lower costs (see this Oracle whitepaper, “ Simplify Workforce Management and Increase Global Agility”). Everyone I spoke to—partner, customer, and Oracle experts—agreed that it can be extremely challenging to hire and retain IT talent in today’s labor market. And they generally agreed on the causes: a. IT is so pervasive that there are myriad moving parts requiring support and expertise, b. thus, it’s hard for university graduates to step in and contribute immediately without experience and specialization, c. big IT companies generally aren’t the talent incubators that they were in the freewheeling 90’s due to bottom line pressures that require hiring talent that can hit the ground running, and d. it’s often too expensive for resource-strapped midsize companies to invest the time and money required to get graduates up to speed. Here are my top lessons learned from my conversations with the experts. 1. A Better Title Would Have Been, “The Challenges of Finding and Retaining IT Talent That Matches Your Requirements” There are more applicants than jobs but it’s getting tougher and tougher to find individuals that perfectly fit each and every role. Top performing companies are increasingly looking to hire the “almost ready”, striving to keep their existing talent more engaged, and leveraging their employee’s social and professional networks to quickly narrow down candidate searches (here’s another whitepaper, “A Strategic Approach to Talent Management”). 2. Size Matters—But So Does Location Midsize companies must strive to build cultures that compete favorably with what large enterprises can offer, especially when they aren’t within commuting distance of IT talent strongholds. They can’t always match the compensation and benefits offered by large enterprises so it's paramount to offer candidates high quality of life and opportunities to build their resumes in alignment with their long term career aspirations. 3. Get By With a Little Help From Your Friends It doesn’t always make sense to invest time and money in training an employee on a task they will not perform frequently. Or get in a bidding war for talent with skills that are rare and in high demand. Many midsize companies are finding that it makes good economic sense to contract with partners for remote support rather than trying to divvy up each and every role amongst their lean staff. Internal staff can be assigned to roles that will have the highest positive impact on achieving organizational goals. 4. It’s Actually Both “What You Know” AND “Who You Know” If I was hiring someone today I would absolutely leverage the social and professional networks of my co-workers. Period. Most research shows that hiring in this manner is less expensive and time consuming AND produces better results. There is also some evidence that suggests new hires from employees’ networks have higher job performance and retention rates. 5. I Have New Respect for Recruiters and Hiring Managers My hats off to them—it’s not easy hiring and retaining top talent with today’s challenges. Check out the infographic, “A New Day: Taking HR from Chaos to Control”, on Oracle’s Human Capital Management solutions home page. You can also explore all of Oracle’s HCM solutions from that page based on your role. You can read all the posts in this series by clicking on the links in the right sidebar. Stay tuned…we’ll continue to post thought leadership on HCM and Talent Management topics.

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  • Windows Azure Recipe: Software as a Service (SaaS)

    - by Clint Edmonson
    The cloud was tailor built for aspiring companies to create innovative internet based applications and solutions. Whether you’re a garage startup with very little capital or a Fortune 1000 company, the ability to quickly setup, deliver, and iterate on new products is key to capturing market and mind share. And if you can capture that share and go viral, having resiliency and infinite scale at your finger tips is great peace of mind. Drivers Cost avoidance Time to market Scalability Solution Here’s a sketch of how a basic Software as a Service solution might be built out: Ingredients Web Role – this hosts the core web application. Each web role will host an instance of the software and as the user base grows, additional roles can be spun up to meet demand. Access Control – this service is essential to managing user identity. It’s backed by a full blown implementation of Active Directory and allows the definition and management of users, groups, and roles. A pre-built ASP.NET membership provider is included in the training kit to leverage this capability but it’s also flexible enough to be combined with external Identity providers including Windows LiveID, Google, Yahoo!, and Facebook. The provider model provides extensibility to hook into other industry specific identity providers as well. Databases – nearly every modern SaaS application is backed by a relational database for its core operational data. If the solution is sold to organizations, there’s a good chance multi-tenancy will be needed. An emerging best practice for SaaS applications is to stand up separate SQL Azure database instances for each tenant’s proprietary data to ensure isolation from other tenants. Worker Role – this is the best place to handle autonomous background processing such as data aggregation, billing through external services, and other specialized tasks that can be performed asynchronously. Placing these tasks in a worker role frees the web roles to focus completely on user interaction and data input and provides finer grained control over the system’s scalability and throughput. Caching (optional) – as a web site traffic grows caching can be leveraged to keep frequently used read-only, user specific, and application resource data in a high-speed distributed in-memory for faster response times and ultimately higher scalability without spinning up more web and worker roles. It includes a token based security model that works alongside the Access Control service. Blobs (optional) – depending on the nature of the software, users may be creating or uploading large volumes of heterogeneous data such as documents or rich media. Blob storage provides a scalable, resilient way to store terabytes of user data. The storage facilities can also integrate with the Access Control service to ensure users’ data is delivered securely. Training & Examples These links point to online Windows Azure training labs and examples where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. Developing Applications for the Cloud, 2nd Edition (eBook) This book demonstrates how you can create from scratch a multi-tenant, Software as a Service (SaaS) application to run in the cloud using the latest versions of the Windows Azure Platform and tools. The book is intended for any architect, developer, or information technology (IT) professional who designs, builds, or operates applications and services that run on or interact with the cloud. Fabrikam Shipping (SaaS reference application) This is a full end to end sample scenario which demonstrates how to use the Windows Azure platform for exposing an application as a service. We developed this demo just as you would: we had an existing on-premises sample, Fabrikam Shipping, and we wanted to see what it would take to transform it in a full subscription based solution. The demo you find here is the result of that investigation See my Windows Azure Resource Guide for more guidance on how to get started, including more links web portals, training kits, samples, and blogs related to Windows Azure.

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  • Imaging: Paper Paper Everywhere, but None Should be in Sight

    - by Kellsey Ruppel
    Author: Vikrant Korde, Technical Architect, Aurionpro's Oracle Implementation Services team My wedding photos are stored in several empty shoeboxes. Yes...I got married before digital photography was mainstream...which means I'm old. But my parents are really old. They have shoeboxes filled with vacation photos on slides (I doubt many of you have even seen a home slide projector...and I hope you never do!). Neither me nor my parents should have shoeboxes filled with any form of photographs whatsoever. They should obviously live in the digital world...with no physical versions in sight (other than a few framed on our walls). Businesses grapple with similar challenges. But instead of shoeboxes, they have file cabinets and warehouses jam packed with paper invoices, legal documents, human resource files, material safety data sheets, incident reports, and the list goes on and on. In fact, regulatory and compliance rules govern many industries, requiring that this paperwork is available for any number of years. It's a real challenge...especially trying to find archived documents quickly and many times with no backup. Which brings us to a set of technologies called Image Process Management (or simply Imaging or Image Processing) that are transforming these antiquated, paper-based processes. Oracle's WebCenter Content Imaging solution is a combination of their WebCenter suite, which offers a robust set of content and document management features, and their Business Process Management (BPM) suite, which helps to automate business processes through the definition of workflows and business rules. Overall, the solution provides an enterprise-class platform for end-to-end management of document images within transactional business processes. It's a solution that provides all of the capabilities needed - from document capture and recognition, to imaging and workflow - to effectively transform your ‘shoeboxes’ of files into digitally managed assets that comply with strict industry regulations. The terminology can be quite overwhelming if you're new to the space, so we've provided a summary of the primary components of the solution below, along with a short description of the two paths that can be executed to load images of scanned documents into Oracle's WebCenter suite. WebCenter Imaging (WCI): the electronic document repository that provides security, annotations, and search capabilities, and is the primary user interface for managing work items in the imaging solution SOA & BPM Suites (workflow): provide business process management capabilities, including human tasks, workflow management, service integration, and all other standard SOA features. It's interesting to note that there a number of 'jumpstart' processes available to help accelerate the integration of business applications, such as the accounts payable invoice processing solution for E-Business Suite that facilitates the processing of large volumes of invoices WebCenter Enterprise Capture (WEC): expedites the capture process of paper documents to digital images, offering high volume scanning and importing from email, and allows for flexible indexing options WebCenter Forms Recognition (WFR): automatically recognizes, categorizes, and extracts information from paper documents with greatly reduced human intervention WebCenter Content: the backend content server that provides versioning, security, and content storage There are two paths that can be executed to send data from WebCenter Capture to WebCenter Imaging, both of which are described below: 1. Direct Flow - This is the simplest and quickest way to push an image scanned from WebCenter Enterprise Capture (WEC) to WebCenter Imaging (WCI), using the bare minimum metadata. The WEC activities are defined below: The paper document is scanned (or imported from email). The scanned image is indexed using a predefined indexing profile. The image is committed directly into the process flow 2. WFR (WebCenter Forms Recognition) Flow - This is the more complex process, during which data is extracted from the image using a series of operations including Optical Character Recognition (OCR), Classification, Extraction, and Export. This process creates three files (Tiff, XML, and TXT), which are fed to the WCI Input Agent (the high speed import/filing module). The WCI Input Agent directory is a standard ingestion method for adding content to WebCenter Imaging, the process for doing so is described below: WEC commits the batch using the respective commit profile. A TIFF file is created, passing data through the file name by including values separated by "_" (underscores). WFR completes OCR, classification, extraction, export, and pulls the data from the image. In addition to the TIFF file, which contains the document image, an XML file containing the extracted data, and a TXT file containing the metadata that will be filled in WCI, are also created. All three files are exported to WCI's Input agent directory. Based on previously defined "input masks", the WCI Input Agent will pick up the seeding file (often the TXT file). Finally, the TIFF file is pushed in UCM and a unique web-viewable URL is created. Based on the mapping data read from the TXT file, a new record is created in the WCI application.  Although these processes may seem complex, each Oracle component works seamlessly together to achieve a high performing and scalable platform. The solution has been field tested at some of the largest enterprises in the world and has transformed millions and millions of paper-based documents to more easily manageable digital assets. For more information on how an Imaging solution can help your business, please contact [email protected] (for U.S. West inquiries) or [email protected] (for U.S. East inquiries). About the Author: Vikrant is a Technical Architect in Aurionpro's Oracle Implementation Services team, where he delivers WebCenter-based Content and Imaging solutions to Fortune 1000 clients. With more than twelve years of experience designing, developing, and implementing Java-based software solutions, Vikrant was one of the founding members of Aurionpro's WebCenter-based offshore delivery team. He can be reached at [email protected].

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  • A little primer on using TFS with a small team

    - by johndoucette
    The scenario; A small team of 3 developers mostly in maintenance mode with traditional ASP.net, classic ASP, .Net integration services and utilities with the company’s third party packages, and a bunch of java-based Coldfusion web applications all under Visual Source Safe (VSS). They are about to embark on a huge SharePoint 2010 new construction project and wanted to use subversion instead VSS. TFS was a foreign word and smelled of “high cost” and of an “over complicated process”. Since they had no preconditions about the old TFS versions (‘05 & ‘08), it was fun explaining how simple it was to install a TFS server and get the ball rolling, with or without all the heavy stuff one sometimes associates with such a huge and powerful application management lifecycle product. So, how does a small team begin using TFS? 1. Start by using source control and migrate current VSS source trees into TFS. You can take the latest version or migrate the entire version history. It’s up to you on whether you want a clean start or need quick access to all the version notes and history of the bits. 2. Since most shops are mainly in maintenance mode with existing applications, begin using bug workitems for everything. When you receive an issue/bug from your current tracking system, manually enter the workitem in TFS right through Visual Studio. You can automate the integration to the current tracking system later or replace it entirely. Believe me, this thing is powerful and can handle even the largest of help desks. 3. With new construction, begin work with requirements and task workitems and follow the traditional sprint-based development lifecycle. Obviously, some minor training will be needed, but don’t fear, this is very intuitive and MSDN has a ton of lesson based labs and videos. 4. For the java developers, use the new Team Explorer Everywhere 2010 plugin (recently known as Teamprise). There is a seamless interface in Eclipse, but also a good command-line utility for other environments such as Dreamweaver. 5. Wait to fully integrate the whole workitem/project management/testing process until your team is familiar with the integrated workitems for bugs and code. After a while, you will see the team wanting more transparency into the work they are all doing and naturally, everyone will want workitems to help them organize the chaos! 6. Management will be limited in the value of the reports until you have a fully blown implementation of project planning, construction, build, deployment and testing. However, there are some basic “bug rate” reports and current backlog listings that can provide good information. Some notable explanations of TFS; Work Item Tracking and Project Management - A workitem represents the unit of work within the system which enables tracking of all activities produced by a user, whether it is a developer, business user, project manager or tester. The properties of a workitem such as linked changesets (checked-in code), who updated the data and when, the states and reasons for change, are all transitioned to a data warehouse within TFS for reporting purposes. A workitem can be defines as a "bug", "requirement", test case", or a "change request". They drive the work effort by the individual assigned to it and also provide a key role in defining what needs to be done. Workitems are the things the team needs to do to accomplish a goal. Test Case Management - Starting with a workitem known as a "test case", a tester (or developer) can now author and manage test cases within a formal test plan subsystem. Although TFS supports the test case workitem type, there is a new product known as the VS Test Professional 2010 which allows a tester to facilitate manual tests including fast forwarding steps in the process to arrive at the assertion point quickly. This repeatable process provides quick regression tests and can be conducted by the business user to ensure completeness during UAT. In addition, developers no longer can provide a response to a bug with the line "cannot reproduce". With every test run, attachments including the recorded session, captured environment configurations and settings, screen shots, intellitrace (debugging history), and in some cases if the lab manager is being used, a snapshot of the tested environment is available. Version Control - A modern system allowing shared check-in/check-out, excellent merge conflict resolution, Shelvesets (personal check-ins), branching/merging visualization, public workspaces, gated check-ins, security hierarchy capabilities, and changeset/workitem tracking. Knowing what was done with the code by any developer has become much easier to picture and resolve issues. Team Build - Automate the compilation process whether you need it to be whenever a developer checks-in code, periodically such as nightly builds for testers in the morning, or manual builds to be deployed into production. Each build can run through pre-determined tests, perform code analysis to see if the developer conforms to the team standards, and reject the build if either fails. Project Portal & Reporting - Provide management with a dashboard with insight into the project(s). "Where are we" in each step of the way including past iterations and the current burndown rate. Enabling this feature is easy as it seamlessly interfaces with existing SharePoint implementations.

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  • OpenSSL Versions in Solaris

    - by darrenm
    Those of you have have installed Solaris 11 or have read some of the blogs by my colleagues will have noticed Solaris 11 includes OpenSSL 1.0.0, this is a different version to what we have in Solaris 10.  I hope the following explains why that is and how it fits with the expectations on binary compatibility between Solaris releases. Solaris 10 was the first release where we included OpenSSL libraries and headers (part of it was actually statically linked into the SSH client/server in Solaris 9).  At time we were building and releasing Solaris 10 the current train of OpenSSL was 0.9.7.  The OpenSSL libraries at that time were known to not always be completely API and ABI (binary) compatible between releases (some times even in the lettered patch releases) though mostly if you stuck with the documented high level APIs you would be fine.   For this reason OpenSSL was classified as a 'Volatile' interface and in Solaris 10 Volatile interfaces were not part of the default library search path which is why the OpenSSL libraries live in /usr/sfw/lib on Solaris 10.  Okay, but what does Volatile mean ? Quoting from the attributes(5) man page description of Volatile (which was called External in older taxonomy): Volatile interfaces can change at any time and for any reason. The Volatile interface stability level allows Sun pro- ducts to quickly track a fluid, rapidly evolving specif- ication. In many cases, this is preferred to providing additional stability to the interface, as it may better meet the expectations of the consumer. The most common application of this taxonomy level is to interfaces that are controlled by a body other than Sun, but unlike specifications controlled by standards bodies or Free or Open Source Software (FOSS) communities which value interface compatibility, it can not be asserted that an incompatible change to the interface specifica- tion would be exceedingly rare. It may also be applied to FOSS controlled software where it is deemed more important to track the community with minimal latency than to provide stability to our customers. It also common to apply the Volatile classification level to interfaces in the process of being defined by trusted or widely accepted organization. These are generically referred to as draft standards. An "IETF Internet draft" is a well understood example of a specification under development. Volatile can also be applied to experimental interfaces. No assertion is made regarding either source or binary compatibility of Volatile interfaces between any two releases, including patches. Applications containing these interfaces might fail to function properly in any future release. Note that last paragraph!  OpenSSL is only one example of the many interfaces in Solaris that are classified as Volatile.  At the other end of the scale we have Committed (Stable in Solaris 10 terminology) interfaces, these include things like the POSIX APIs or Solaris specific APIs that we have no intention of changing in an incompatible way.  There are also Private interfaces and things we declare as Not-an-Interface (eg command output not intended for scripting against only to be read by humans). Even if we had declared OpenSSL as a Committed/Stable interface in Solaris 10 there are allowed exceptions, again quoting from attributes(5): 4. An interface specification which isn't controlled by Sun has been changed incompatibly and the vast majority of interface consumers expect the newer interface. 5. Not making the incompatible change would be incomprehensible to our customers. In our opinion and that of our large and small customers keeping up with the OpenSSL community is important, and certainly both of the above cases apply. Our policy for dealing with OpenSSL on Solaris 10 was to stay at 0.9.7 and add fixes for security vulnerabilities (the version string includes the CVE numbers of fixed vulnerabilities relevant to that release train).  The last release of OpenSSL 0.9.7 delivered by the upstream community was more than 4 years ago in Feb 2007. Now lets roll forward to just before the release of Solaris 11 Express in 2010. By that point in time the current OpenSSL release was 0.9.8 with the 1.0.0 release known to be coming soon.  Two significant changes to OpenSSL were made between Solaris 10 and Solaris 11 Express.  First in Solaris 11 Express (and Solaris 11) we removed the requirement that Volatile libraries be placed in /usr/sfw/lib, that means OpenSSL is now in /usr/lib, secondly we upgraded it to the then current version stream of OpenSSL (0.9.8) as was expected by our customers. In between Solaris 11 Express in 2010 and the release of Solaris 11 in 2011 the OpenSSL community released version 1.0.0.  This was a huge milestone for a long standing and highly respected open source project.  It would have been highly negligent of Solaris not to include OpenSSL 1.0.0e in the Solaris 11 release. It is the latest best supported and best performing version.     In fact Solaris 11 isn't 'just' OpenSSL 1.0.0 but we have added our SPARC T4 engine and the AES-NI engine to support the on chip crypto acceleration. This gives us 4.3x better AES performance than OpenSSL 0.9.8 running on AIX on an IBM POWER7. We are now working with the OpenSSL community to determine how best to integrate the SPARC T4 changes into the mainline OpenSSL.  The OpenSSL 'pkcs11' engine we delivered in Solaris 10 to support the CA-6000 card and the SPARC T1/T2/T3 hardware is still included in Solaris 11. When OpenSSL 1.0.1 and 1.1.0 come out we will asses what is best for Solaris customers. It might be upgrade or it might be parallel delivery of more than one version stream.  At this time Solaris 11 still classifies OpenSSL as a Volatile interface, it is our hope that we will be able at some point in a future release to give it a higher interface stability level. Happy crypting! and thank-you OpenSSL community for all the work you have done that helps Solaris.

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  • JavaOne 2011: Content review process and Tips for submissions

    - by arungupta
    The Technical Sessions, Birds of Feather, Panels, and Hands-on labs (basically all the content delivered at JavaOne) forms the backbone of the conference. At this year's JavaOne conference you'll have access to the rock star speakers, the ability to engage with luminaries in the hallways, and have beer (or 2) with community peers in designated areas. Even though the conference is Oct 2-6, 2011, and will be bigger and better than last year's conference, the Call for Paper submission and review/selection evaluation started much earlier.In previous years, I've participated in the review process and this year I was honored to serve as co-lead for the "Enterprise Service Architecture and Cloud" track with Ludovic Champenois. We had a stellar review team with an equal mix of Oracle and external community reviewers. The review process is very overwhelming with the reviewers going through multiple voting iterations on each submission in order to ensure that the selected content is the BEST of the submitted lot. Our ultimate goal was to ensure that the content best represented the track, and most importantly would draw interest and excitement from attendees. As always, the number and quality of submissions were just superb, making for a truly challenging (and rewarding) experience for the reviewers. As co-lead I tried to ensure that I applied a fair and balanced process in the evaluation of content in my track. . Here are some key steps followed by all track leads: Vote on sessions - Each reviewer is required to vote on the sessions on a scale of 1-5 - and also provide a justifying comment. Create buckets - Divide the submissions into different buckets to ensure a fair representation of different topics within a track. This ensures that if a particular bucket got higher votes then the track is not exclusively skewed towards it. Top 7 - The review committee provides a list of the top 7 talks that can be used in the promotional material by the JavaOne team. Generally these talks are easy to identify and a consensus is reached upon them fairly quickly. First cut - Each track is allocated a total number of sessions (including panels), BoFs, and Hands-on labs that can be approved. The track leads then start creating the first cut of the approvals using the casted votes coupled with their prior experience in the subject matter. In our case, Ludo and I have been attending/speaking at JavaOne (and other popular Java-focused conferences) for double digit years. The Grind - The first cut is then refined and refined and refined using multiple selection criteria such as sorting on the bucket, speaker quality, topic popularity, cumulative vote total, and individual vote scale. The sessions that don't make the cut are reviewed again as well to ensure if they need to replace one of the selected one as a potential alternate. I would like to thank the entire Java community for all the submissions and many thanks to the reviewers who spent countless hours reading each abstract, voting on them, and helping us refine the list. I think approximately 3-4 hours cumulative were spent on each submission to reach an evaluation, specifically the border line cases. We gave our recommendations to the JavaOne Program Committee Chairperson (Sharat Chander) and accept/decline notifications should show up in submitter inboxes in the next few weeks. Here are some points to keep in mind when submitting a session to JavaOne next time: JavaOne is a technology-focused conference so any product, marketing or seemingly marketish talk are put at the bottom of the list.Oracle Open World and Oracle Develop are better options for submitting product specific talks. Make your title catchy. Remember the attendees are more likely to read the abstract if they like the title. We try our best to recategorize the talk to a different track if it needs to but please ensure that you are filing in the right track to have all the right eyeballs looking at it. Also, it does not hurt marking an alternate track if your talk meets the criteria. Make sure to coordinate within your team before the submission - multiple sessions from the same team or company does not ensure that the best speaker is picked. In such case we rely upon your "google presence" and/or review committee's prior knowledge of the speaker. The reviewers may not know you or your product at all and you get 750 characters to pitch your idea. Make sure to use all of them, to the last 750th character. Make sure to read your abstract multiple times to ensure that you are giving all the relevant information ? Think through your presentation and see if you are leaving out any important aspects.Also look if the abstract has any redundant information that will not required by the reviewers. There are additional sections that allow you to share information about the speaker and the presentation summary. Use them to blow the horn about yourself and any other relevant details. Please don't say "call me at xxx-xxx-xxxx to find out the details" :-) The review committee enjoyed reviewing the submissions and we certainly hope you'll have a great time attending them. Happy JavaOne!

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  • JavaOne 2011: Content review process and Tips for submissions

    - by arungupta
    The Technical Sessions, Birds of Feather, Panels, and Hands-on labs (basically all the content delivered at JavaOne) forms the backbone of the conference. At this year's JavaOne conference you'll have access to the rock star speakers, the ability to engage with luminaries in the hallways, and have beer (or 2) with community peers in designated areas. Even though the conference is Oct 2-6, 2011, and will be bigger and better than last year's conference, the Call for Paper submission and review/selection evaluation started much earlier.In previous years, I've participated in the review process and this year I was honored to serve as co-lead for the "Enterprise Service Architecture and Cloud" track with Ludovic Champenois. We had a stellar review team with an equal mix of Oracle and external community reviewers. The review process is very overwhelming with the reviewers going through multiple voting iterations on each submission in order to ensure that the selected content is the BEST of the submitted lot. Our ultimate goal was to ensure that the content best represented the track, and most importantly would draw interest and excitement from attendees. As always, the number and quality of submissions were just superb, making for a truly challenging (and rewarding) experience for the reviewers. As co-lead I tried to ensure that I applied a fair and balanced process in the evaluation of content in my track. . Here are some key steps followed by all track leads: Vote on sessions - Each reviewer is required to vote on the sessions on a scale of 1-5 - and also provide a justifying comment. Create buckets - Divide the submissions into different buckets to ensure a fair representation of different topics within a track. This ensures that if a particular bucket got higher votes then the track is not exclusively skewed towards it. Top 7 - The review committee provides a list of the top 7 talks that can be used in the promotional material by the JavaOne team. Generally these talks are easy to identify and a consensus is reached upon them fairly quickly. First cut - Each track is allocated a total number of sessions (including panels), BoFs, and Hands-on labs that can be approved. The track leads then start creating the first cut of the approvals using the casted votes coupled with their prior experience in the subject matter. In our case, Ludo and I have been attending/speaking at JavaOne (and other popular Java-focused conferences) for double digit years. The Grind - The first cut is then refined and refined and refined using multiple selection criteria such as sorting on the bucket, speaker quality, topic popularity, cumulative vote total, and individual vote scale. The sessions that don't make the cut are reviewed again as well to ensure if they need to replace one of the selected one as a potential alternate. I would like to thank the entire Java community for all the submissions and many thanks to the reviewers who spent countless hours reading each abstract, voting on them, and helping us refine the list. I think approximately 3-4 hours cumulative were spent on each submission to reach an evaluation, specifically the border line cases. We gave our recommendations to the JavaOne Program Committee Chairperson (Sharat Chander) and accept/decline notifications should show up in submitter inboxes in the next few weeks. Here are some points to keep in mind when submitting a session to JavaOne next time: JavaOne is a technology-focused conference so any product, marketing or seemingly marketish talk are put at the bottom of the list.Oracle Open World and Oracle Develop are better options for submitting product specific talks. Make your title catchy. Remember the attendees are more likely to read the abstract if they like the title. We try our best to recategorize the talk to a different track if it needs to but please ensure that you are filing in the right track to have all the right eyeballs looking at it. Also, it does not hurt marking an alternate track if your talk meets the criteria. Make sure to coordinate within your team before the submission - multiple sessions from the same team or company does not ensure that the best speaker is picked. In such case we rely upon your "google presence" and/or review committee's prior knowledge of the speaker. The reviewers may not know you or your product at all and you get 750 characters to pitch your idea. Make sure to use all of them, to the last 750th character. Make sure to read your abstract multiple times to ensure that you are giving all the relevant information ? Think through your presentation and see if you are leaving out any important aspects.Also look if the abstract has any redundant information that will not required by the reviewers. There are additional sections that allow you to share information about the speaker and the presentation summary. Use them to blow the horn about yourself and any other relevant details. Please don't say "call me at xxx-xxx-xxxx to find out the details" :-) The review committee enjoyed reviewing the submissions and we certainly hope you'll have a great time attending them. Happy JavaOne!

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  • The first day of JavaOne is already over!

    - by delabassee
    In the past Sunday used to be a more relaxing day with ‘just’ some JavaOne activities going on. Sunday used to be a soft day to prepare yourself for an exhausting week. This is now over as JavaOne is expanding; Sunday is now an integral part of the conference. One of the side effect of this extra day is that some activities related to JavaOne and OpenWorld such as MySQL Connect are being push to start a day earlier on Saturday (can you spot the pattern here?). On the GlassFish front, Sunday was a very busy day! It started at the Moscone Center with the annual GlassFish Community Event where the Java EE 7 and GF 4 roadmaps were presented and discussed. During the event, different GlassFish users such as ZeroTurnaround (the JRebel guys), Grupo RBS and IDR Solutions shared their views on GF, why they like GF but also what could be improved. The event was also a forum for the GF community to exchange with some of the key Java EE / GlassFish Oracle Executives and the different GF team members. The Strategy keynote and the Technical keynote were held in the Masonic Auditorium later in the after-noon. Oracle executives have presented the plans for Java SE, Java FX and Java EE. As on-demand replays will be available soon, I will not summarize several hours of content but here are some personal takeaways from those keynotes. Modularity Modularity is a big deal. We know by now that Project Jigsaw will not be ready for Java SE 8 but in any case, it is already possible (and encouraged) to test Jigsaw today. In the future, Java EE plan to rely on the modularity features provided by Java SE, so Project Jigsaw is also relevant for Java EE developers. Shorter term, to cover some of the modular requirements, Java SE will adopt the approach that was used for Java EE 6 and the notion of Profiles. This approach does not define a module system per say; Profiles is a way to clearly define different subsets of Java SE to fulfill different needs (e.g. the full JRE is not required for a headless application). The introduction of different Profiles, from the Base profile (10mb) to the Full Profile (+50mb), has been proposed for Java SE 8. Embedded Embedded is a strong theme going forward for the Java Plaform. There is now a dedicated program : Java Embedded @ JavaOne Java by nature (e.g. platform independence, built-in security, ability easily talks to any back-end systems, large set of skills available on the market, etc.) is probably the most suited platform for the Internet of Things. You can quickly be up-to-speed and develop services and applications for that space just by using your current Java skills. All you need to start developing on ARM is a 35$ Raspberry Pi ARM board (25$ if you are cheap and can live without an ethernet connection) and the recently released JDK for Linux/ARM. Obviously, GlassFish runs on Raspberry Pi. If you wan to go further in the embedded space, you should take a look Java SE Embedded, an optimized, low footprint, Java environment that support the major embedded architectures (ARM, PPC and x86). Finally, Oracle has recently introduced Java Embedded Suite, a new solution that brings modern middleware capabilities to the embedded space. Java Embedded Suite is an optimized solution that leverage Java SE Embedded but also GlassFish, Jersey and JavaDB to deploy advanced value added capabilities (eg. sensor data filtering and) deeper in the network, closer to the devices. JavaFX JavaFX is going strong! Starting from Java SE 7u6, JavaFX is bundled with the JDK. JavaFX is now available for all the major desktop platforms (Windows, Linux and Mac OS X). JavaFX is now also available, in developer preview, for low end device running Linux/ARM. During the keynote, JavaFX was shown running on a Raspberry Pi! And as announced during the keynote, JavaFX should be fully open-sourced by the end of the year; contributions are welcome!. There is a strong momentum around JavaFX, it’s the ideal client solution for the Java platform. A client layer that works perfectly with GlassFish on the back-end. If you were not convince by JavaFX, it’s time to reconsider it! As an old Chinese proverb say “One tweet is worth a thousand words!” HTML5, Project Avatar and Java EE 7 HTML5 got a lot of airtime too, it was covered during the Java EE 7 section of the keynote. Some details about Project Avatar, Oracle’s incubator project for a TSA (Thin Server Architecture) solution, were diluted and shown during the keynote. On the tooling side, Project Easel running on NetBeans 7.3 beta was demo’ed, including a cool NetBeans debugging session running in Chrome! HTML 5, Project Avatar and Java EE 7 deserve separate posts... Feedback We need your feedback! There are many projects, JSRs and products cooking : GlassFish 4, Project Jigsaw, Concurrency Utilities for Java EE (JSR 236), OpenJFX, OpenJDK to name just a few. Those projects, those specifications will have a profound impact on the Java platform for the years to come! So if you have the opportunity, download, install, learn, tests them and give feedback! Remember, you can "Make the Future Java!" Finally, the traditional GlassFish Party at the Thirsty Bear concluded the first JavaOne day. This party is another place where the community can freely exchange with the GlassFish team in a more relaxed, more friendly (but sometime more noisy) atmosphere. Arun has posted a set of pictures to reflect the atmosphere of the keynotes and the GlassFish party. You can find more details on the others Java EE and GlassFish activities here.

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  • Integrating Windows Form Click Once Application into SharePoint 2007 &ndash; Part 2 of 4

    - by Kelly Jones
    In my last post, I explained why we decided to use a Click Once application to solve our business problem. To quickly review, we needed a way for our business users to upload documents to a SharePoint 2007 document library in mass, set the meta data, set the permissions per document, and to do so easily. Let’s look at the pieces that make up our solution.  First, we have the Windows Form application.  This app is deployed using Click Once and calls SharePoint web services in order to upload files and then calls web services to set the meta data (SharePoint columns and permissions).  Second, we have a custom action.  The custom action is responsible for providing our users a link that will launch the Windows app, as well as passing values to it via the query string.  And lastly, we have the web services that the Windows Form application calls.  For our solution, we used both out of the box web services and a custom web service in order to set the column values in the document library as well as the permissions on the documents. Now, let’s look at the technical details of each of these pieces.  (All of the code is downloadable from here: )   Windows Form application deployed via Click Once The Windows Form application, called “Custom Upload”, has just a few classes in it: Custom Upload -- the form FileList.xsd -- the dataset used to track the names of the files and their meta data values SharePointUpload -- this class handles uploading the file SharePointUpload uses an HttpWebRequest to transfer the file to the web server. We had to change this code from a WebClient object to the HttpWebRequest object, because we needed to be able to set the time out value.  public bool UploadDocument(string localFilename, string remoteFilename) { bool result = true; //Need to use an HttpWebRequest object instead of a WebClient object // so we can set the timeout (WebClient doesn't allow you to set the timeout!) HttpWebRequest req = (HttpWebRequest)WebRequest.Create(remoteFilename); try { req.Method = "PUT"; req.Timeout = 60 * 1000; //convert seconds to milliseconds req.AllowWriteStreamBuffering = true; req.Credentials = System.Net.CredentialCache.DefaultCredentials; req.SendChunked = false; req.KeepAlive = true; Stream reqStream = req.GetRequestStream(); FileStream rdr = new FileStream(localFilename, FileMode.Open, FileAccess.Read); byte[] inData = new byte[4096]; int bytesRead = rdr.Read(inData, 0, inData.Length); while (bytesRead > 0) { reqStream.Write(inData, 0, bytesRead); bytesRead = rdr.Read(inData, 0, inData.Length); } reqStream.Close(); rdr.Close(); System.Net.HttpWebResponse response = (HttpWebResponse)req.GetResponse(); if (response.StatusCode != HttpStatusCode.OK && response.StatusCode != HttpStatusCode.Created) { String msg = String.Format("An error occurred while uploading this file: {0}\n\nError response code: {1}", System.IO.Path.GetFileName(localFilename), response.StatusCode.ToString()); LogWarning(msg, "2ACFFCCA-59BA-40c8-A9AB-05FA3331D223"); result = false; } } catch (Exception ex) { LogException(ex, "{E9D62A93-D298-470d-A6BA-19AAB237978A}"); result = false; } return result; } The class also contains the LogException() and LogWarning() methods. When the application is launched, it parses the query string for some initial values.  The query string looks like this: string queryString = "Srv=clickonce&Sec=N&Doc=DMI&SiteName=&Speed=128000&Max=50"; This Srv is the path to the server (my Virtual Machine is name “clickonce”), the Sec is short for security – meaning HTTPS or HTTP, the Doc is the shortcut for which document library to use, and SiteName is the name of the SharePoint site.  Speed is used to calculate an estimate for download speed for each file.  We added this so our users uploading documents would realize how long it might take for clients in remote locations (using slow WAN connections) to download the documents. The last value, Max, is the maximum size that the SharePoint site will allow documents to be.  This allowed us to give users a warning that a file is too large before we even attempt to upload it. Another critical piece is the meta data collection.  We organized our site using SharePoint content types, so when the app loads, it gets a list of the document library’s content types.  The user then select one of the content types from the drop down list, and then we query SharePoint to get a list of the fields that make up that content type.  We used both an out of the box web service, and one that we custom built, in order to get these values. Once we have the content type fields, we then add controls to the form.  Which type of control we add depends on the data type of the field.  (DateTime pickers for date/time fields, etc)  We didn’t write code to cover every data type, since we were working with a limited set of content types and field data types. Here’s a screen shot of the Form, before and after someone has selected the content types and our code has added the custom controls:     The other piece of meta data we collect is the in the upper right corner of the app, “Users with access”.  This box lists the different SharePoint Groups that we have set up and by checking the boxes, the user can set the permissions on the uploaded documents. All of this meta data is collected and submitted to our custom web service, which then sets the values on the documents on the list.  We’ll look at these web services in a future post. In the next post, we’ll walk through the Custom Action we built.

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  • Where Facebook Stands Heading Into 2013

    - by Mike Stiles
    In our last blog, we looked at how Twitter is positioned heading into 2013. Now it’s time to take a similar look at Facebook. 2012, for a time at least, seemed to be the era of Facebook-bashing. Between a far-from-smooth IPO, subsequent stock price declines, and anxiety over privacy, the top social network became a target for comedians, politicians, business journalists, and of course those who were prone to Facebook-bash even in the best of times. But amidst the “this is the end of Facebook” headlines, the company kept experimenting, kept testing, kept innovating, and pressing forward, committed as always to the user experience, while concurrently addressing monetization with greater urgency. Facebook enters 2013 with over 1 billion users around the world. Usage grew 41% in Brazil, Russia, Japan, South Korea and India in 2012. In the Middle East and North Africa, an average 21 new signups happen per minute. Engagement and time spent on the site would impress the harshest of critics. Facebook, while not bulletproof, has become such an integrated daily force in users’ lives, it’s getting hard to imagine any future mass rejection. You want to see a company recognizing weaknesses and shoring them up. Mobile was a weakness in 2012 as Facebook was one of many caught by surprise at the speed of user migration to mobile. But new mobile interfaces, better mobile ads, speed upgrades, standalone Messenger and Pages mobile apps, and the big dollar acquisition of Instagram, were a few indicators Facebook won’t play catch-up any more than it has to. As a user, the cool thing about Facebook is, it knows you. The uncool thing about Facebook is, it knows you. The company’s walking a delicate line between the public’s competing desires for customized experiences and privacy. While the company’s working to make privacy options clearer and easier, Facebook’s Paul Adams says data aggregation can move from acting on what a user is engaging with at the moment to a more holistic view of what they’re likely to want at any given time. To help learn about you, there’s Open Graph. Embedded through diverse partnerships, the idea is to surface what you’re doing and what you care about, and help you discover things via your friends’ activities. Facebook’s Director of Engineering, Mike Vernal, says building mobile social apps connected to Facebook in such ways is the next wave of big innovation. Expect to see that fostered in 2013. The Facebook site experience is always evolving. Some users like that about Facebook, others can’t wait to complain about it…on Facebook. The Facebook focal point, the News Feed, is not sacred and is seeing plenty of experimentation with the insertion of modules. From upcoming concerts, events, suggested Pages you might like, to aggregated “most shared” content from social reader apps, plenty could start popping up between those pictures of what your friends had for lunch.  As for which friends’ lunches you see, that’s a function of the mythic EdgeRank…which is also tinkered with. When Facebook changed it in September, Page admins saw reach go down and the high anxiety set in quickly. Engagement, however, held steady. The adjustment was about relevancy over reach. (And oh yeah, reach was something that could be charged for). Facebook wants users to see what they’re most likely to like, based on past usage and interactions. Adding to the “cream must rise to the top” philosophy, they’re now even trying out ordering post comments based on the engagement the comments get. Boy, it’s getting competitive out there for a social engager. Facebook has to make $$$. To do that, they must offer attractive vehicles to marketers. There are a myriad of ad units. But a key Facebook marketing concept is the Sponsored Story. It’s key because it encourages content that’s good, relevant, and performs well organically. If it is, marketing dollars can amplify it and extend its reach. Brands can expect the rollout of a search product and an ad network. That’s a big deal. It takes, as Open Graph does, the power of Facebook’s user data and carries it beyond the Facebook environment into the digital world at large. No one could target like Facebook can, and some analysts think it could double their roughly $5 billion revenue stream. As every potential revenue nook and cranny is explored, there are the users themselves. In addition to Gifts, Facebook thinks users might pay a few bucks to promote their own posts so more of their friends will see them. There’s also word classifieds could be purchased in News Feeds, though they won’t be called classifieds. And that’s where Facebook stands; a wildly popular destination, a part of our culture, with ever increasing functionalities, the biggest of big data, revenue strategies that appeal to marketers without souring the user experience, new challenges as a now public company, ongoing privacy concerns, and innovations that carry Facebook far beyond its own borders. Anyone care to write a “this is the end of Facebook” headline? @mikestilesPhoto via stock.schng

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  • Ok it has been pointed out to me

    - by Ratman21
    That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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  • The Virtues and Challenges of Implementing Basel III: What Every CFO and CRO Needs To Know

    - by Jenna Danko
    The Basel Committee on Banking Supervision (BCBS) is a group tasked with providing thought-leadership to the global banking industry.  Over the years, the BCBS has released volumes of guidance in an effort to promote stability within the financial sector.  By effectively communicating best-practices, the Basel Committee has influenced financial regulations worldwide.  Basel regulations are intended to help banks: More easily absorb shocks due to various forms of financial-economic stress Improve risk management and governance Enhance regulatory reporting and transparency In June 2011, the BCBS released Basel III: A global regulatory framework for more resilient banks and banking systems.  This new set of regulations included many enhancements to previous rules and will have both short and long term impacts on the banking industry.  Some of the key features of Basel III include: A stronger capital base More stringent capital standards and higher capital requirements Introduction of capital buffers  Additional risk coverage Enhanced quantification of counterparty credit risk Credit valuation adjustments  Wrong  way risk  Asset Value Correlation Multiplier for large financial institutions Liquidity management and monitoring Introduction of leverage ratio Even more rigorous data requirements To implement these features banks need to embark on a journey replete with challenges. These can be categorized into three key areas: Data, Models and Compliance. Data Challenges Data quality - All standard dimensions of Data Quality (DQ) have to be demonstrated.  Manual approaches are now considered too cumbersome and automation has become the norm. Data lineage - Data lineage has to be documented and demonstrated.  The PPT / Excel approach to documentation is being replaced by metadata tools.  Data lineage has become dynamic due to a variety of factors, making static documentation out-dated quickly.  Data dictionaries - A strong and clean business glossary is needed with proper identification of business owners for the data.  Data integrity - A strong, scalable architecture with work flow tools helps demonstrate data integrity.  Manual touch points have to be minimized.   Data relevance/coverage - Data must be relevant to all portfolios and storage devices must allow for sufficient data retention.  Coverage of both on and off balance sheet exposures is critical.   Model Challenges Model development - Requires highly trained resources with both quantitative and subject matter expertise. Model validation - All Basel models need to be validated. This requires additional resources with skills that may not be readily available in the marketplace.  Model documentation - All models need to be adequately documented.  Creation of document templates and model development processes/procedures is key. Risk and finance integration - This integration is necessary for Basel as the Allowance for Loan and Lease Losses (ALLL) is calculated by Finance, yet Expected Loss (EL) is calculated by Risk Management – and they need to somehow be equal.  This is tricky at best from an implementation perspective.  Compliance Challenges Rules interpretation - Some Basel III requirements leave room for interpretation.  A misinterpretation of regulations can lead to delays in Basel compliance and undesired reprimands from supervisory authorities. Gap identification and remediation - Internal identification and remediation of gaps ensures smoother Basel compliance and audit processes.  However business lines are challenged by the competing priorities which arise from regulatory compliance and business as usual work.  Qualification readiness - Providing internal and external auditors with robust evidence of a thorough examination of the readiness to proceed to parallel run and Basel qualification  In light of new regulations like Basel III and local variations such as the Dodd Frank Act (DFA) and Comprehensive Capital Analysis and Review (CCAR) in the US, banks are now forced to ask themselves many difficult questions.  For example, executives must consider: How will Basel III play into their Risk Appetite? How will they create project plans for Basel III when they haven’t yet finished implementing Basel II? How will new regulations impact capital structure including profitability and capital distributions to shareholders? After all, new regulations often lead to diminished profitability as well as an assortment of implementation problems as we discussed earlier in this note.  However, by requiring banks to focus on premium growth, regulators increase the potential for long-term profitability and sustainability.  And a more stable banking system: Increases consumer confidence which in turn supports banking activity  Ensures that adequate funding is available for individuals and companies Puts regulators at ease, allowing bankers to focus on banking Stability is intended to bring long-term profitability to banks.  Therefore, it is important that every banking institution takes the steps necessary to properly manage, monitor and disclose its risks.  This can be done with the assistance and oversight of an independent regulatory authority.  A spectrum of banks exist today wherein some continue to debate and negotiate with regulators over the implementation of new requirements, while others are simply choosing to embrace them for the benefits I highlighted above. Do share with me how your institution is coping with and embracing these new regulations within your bank. Dr. Varun Agarwal is a Principal in the Banking Practice for Capgemini Financial Services.  He has over 19 years experience in areas that span from enterprise risk management, credit, market, and to country risk management; financial modeling and valuation; and international financial markets research and analyses.

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. From left to right: Brian Curran, John Kembel, Seth Godin, and George Kembel The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David VapGroup Vice PresidentOracle Applications Product Development

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  • How to Tell If Your Computer is Overheating and What to Do About It

    - by Chris Hoffman
    Heat is a computer’s enemy. Computers are designed with heat dispersion and ventilation in mind so they don’t overheat. If too much heat builds up, your computer may become unstable or suddenly shut down. The CPU and graphics card produce much more heat when running demanding applications. If there’s a problem with your computer’s cooling system, an excess of heat could even physically damage its components. Is Your Computer Overheating? When using a typical computer in a typical way, you shouldn’t have to worry about overheating at all. However, if you’re encountering system instability issues like abrupt shut downs, blue screens, and freezes — especially while doing something demanding like playing PC games or encoding video — your computer may be overheating. This can happen for several reasons. Your computer’s case may be full of dust, a fan may have failed, something may be blocking your computer’s vents, or you may have a compact laptop that was never designed to run at maximum performance for hours on end. Monitoring Your Computer’s Temperature First, bear in mind that different CPUs and GPUs (graphics cards) have different optimal temperature ranges. Before getting too worried about a temperature, be sure to check your computer’s documentation — or its CPU or graphics card specifications — and ensure you know the temperature ranges your hardware can handle. You can monitor your computer’s temperatures in a variety of different ways. First, you may have a way to monitor temperature that is already built into your system. You can often view temperature values in your computer’s BIOS or UEFI settings screen. This allows you to quickly see your computer’s temperature if Windows freezes or blue screens on you — just boot the computer, enter the BIOS or UEFI screen, and check the temperatures displayed there. Note that not all BIOSes or UEFI screens will display this information, but it is very common. There are also programs that will display your computer’s temperature. Such programs just read the sensors inside your computer and show you the temperature value they report, so there are a wide variety of tools you can use for this, from the simple Speccy system information utility to an advanced tool like SpeedFan. HWMonitor also offer this feature, displaying a wide variety of sensor information. Be sure to look at your CPU and graphics card temperatures. You can also find other temperatures, such as the temperature of your hard drive, but these components will generally only overheat if it becomes extremely hot in the computer’s case. They shouldn’t generate too much heat on their own. If you think your computer may be overheating, don’t just glance as these sensors once and ignore them. Do something demanding with your computer, such as running a CPU burn-in test with Prime 95, playing a PC game, or running a graphical benchmark. Monitor the computer’s temperature while you do this, even checking a few hours later — does any component overheat after you push it hard for a while? Preventing Your Computer From Overheating If your computer is overheating, here are some things you can do about it: Dust Out Your Computer’s Case: Dust accumulates in desktop PC cases and even laptops over time, clogging fans and blocking air flow. This dust can cause ventilation problems, trapping heat and preventing your PC from cooling itself properly. Be sure to clean your computer’s case occasionally to prevent dust build-up. Unfortunately, it’s often more difficult to dust out overheating laptops. Ensure Proper Ventilation: Put the computer in a location where it can properly ventilate itself. If it’s a desktop, don’t push the case up against a wall so that the computer’s vents become blocked or leave it near a radiator or heating vent. If it’s a laptop, be careful to not block its air vents, particularly when doing something demanding. For example, putting a laptop down on a mattress, allowing it to sink in, and leaving it there can lead to overheating — especially if the laptop is doing something demanding and generating heat it can’t get rid of. Check if Fans Are Running: If you’re not sure why your computer started overheating, open its case and check that all the fans are running. It’s possible that a CPU, graphics card, or case fan failed or became unplugged, reducing air flow. Tune Up Heat Sinks: If your CPU is overheating, its heat sink may not be seated correctly or its thermal paste may be old. You may need to remove the heat sink and re-apply new thermal paste before reseating the heat sink properly. This tip applies more to tweakers, overclockers, and people who build their own PCs, especially if they may have made a mistake when originally applying the thermal paste. This is often much more difficult when it comes to laptops, which generally aren’t designed to be user-serviceable. That can lead to trouble if the laptop becomes filled with dust and needs to be cleaned out, especially if the laptop was never designed to be opened by users at all. Consult our guide to diagnosing and fixing an overheating laptop for help with cooling down a hot laptop. Overheating is a definite danger when overclocking your CPU or graphics card. Overclocking will cause your components to run hotter, and the additional heat will cause problems unless you can properly cool your components. If you’ve overclocked your hardware and it has started to overheat — well, throttle back the overclock! Image Credit: Vinni Malek on Flickr     

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  • Beginner Geek: How to Use Multiple Monitors to Be More Productive

    - by Chris Hoffman
    Many people swear by multiple monitors, whether they’re geeks or just people who need to be productive. Why use just one monitor when you can use two or more and see more at once? Additional monitors allow you to expand your desktop, getting more screen real estate for your open programs. Windows makes it very easy to set up additional monitors, and your computer probably has the necessary ports. Why Use Multiple Monitors? Multiple monitors give you more screen real estate. Hook up multiple monitors to a computer and you can move your mouse back and forth between them, dragging programs between monitors as if you had an extra-large desktop. People who swear by multiple monitors use them to display multiple things on-screen at a time. Rather than Alt+Tabbing and task switching to glance at another window, you can just look over with your eyes and then look back to the program you’re using. Some examples of use cases for multiple monitors include: Coders who want to view their code on one display with the other display reserved for documentation. They can just glance over at the documentation and look back at their primary workspace. Anyone who needs to view something while working. Viewing a web page while writing an email, viewing another document while writing an something, or working with two large spreadsheets and having both visible at once. People who need to keep an eye on information, whether it’s email or up-to-date statistics, while working. Gamers who want to see more of the game world, extending the game across multiple displays. Geeks who just want to watch a video on one screen while doing something else on the other screen. Hooking Up Multiple Monitors Hooking up an additional monitor to your computer should be very simple. Most new computers come with more than one port for a monitor — whether DVI, HDMI, the older VGA port, or a mix. Some computers may include splitter cables that allow you to connect multiple monitors to a single port. Most laptops also come with ports that allow you to hook up an external monitor. Plug a monitor into your laptop’s DVI or VGA port and Windows will allow you to use both your laptop’s integrated display and the external monitor at once. This all depends on the ports your computer has and how your monitor connects. If you have an old VGA monitor lying around and you have a modern laptop with only DVI or HDMI connectors, you may need an adapter that allows you to plug your monitor’s VGA cable into the new port. Be sure to take your computer’s ports into account before you get another monitor for it. Managing Multiple Monitors With Windows Windows makes using multiple monitors easy. Just plug the monitor into the appropriate port on your computer and Windows should automatically extend your desktop onto it. You can now just drag and drop windows between monitors. To control how this works, right-click your Windows desktop and select Screen resolution. Choose an option from the Multiple displays box. The Extend option extends your desktop onto an additional monitor, while the other options are mainly useful if you’re using an additional monitor for presentations — for example, you could mirror your laptop’s desktop onto a large monitor or blank your laptop’s screen while it’s connected to a larger display. Be sure to arrange your monitors properly so Windows understands how your monitors are physically positioned. Windows 8 allows you to extend your Windows taskbar across multiple monitors. You’ll find this option in the taskbar’s options window — right-click the taskbar and select Properties. You can also choose where you want Windows to display taskbar buttons for open programs — on any monitor’s taskbar or only on the taskbar on the associated monitor. Windows 7 doesn’t have these convenient features built-in — your second monitor won’t have a taskbar. To extend your taskbar onto an additional monitor, you’ll need a third-party utility like the free and open-source Dual Monitor Taskbar. If you just have a single monitor, you can also use the Aero Snap feature to quickly place multiple Windows applications side by side. On Windows 7 or 8, press Windows Key + Left or Windows Key + Right to make the current window take up the left or right half of your display. You could also drag any window’s title bar to the left or right edges of your screen and release the window. How useful this feature is depends on your monitor’s size and resolution. If you have a large, high-resolution monitor, it will allow you to see a lot. If you have a smaller laptop monitor with the seemingly standard 1366×768 resolution, you won’t be able to see much of each snapped window at once, so snapping windows may not be practical. Image Credit: Chance Reecher on Flickr, Camp Atterbury Joint Maneuver Training Center on Flickr, Xavier Caballe on Flickr     

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  • Professional Development – Difference Between Bio, CV and Resume

    - by Pinal Dave
    Applying for work can be very stressful – you want to put your best foot forward, and it can be very hard to sell yourself to a potential employer while highlighting your best characteristics and answering questions.  On top of that, some jobs require different application materials – a biography (or bio), a curriculum vitae (or CV), or a resume.  These things seem so interchangeable, so what is the difference? Let’s start with the one most of us have heard of – the resume.  A resume is a summary of your job and education history.  If you have ever applied for a job, you will have used a resume.  The ability to write a good resume that highlights your best characteristics and emphasizes your qualifications for a specific job is a skill that will take you a long way in the world.  For such an essential skill, unfortunately it is one that many people struggle with. RESUME So let’s discuss what makes a great resume.  First, make sure that your name and contact information are at the top, in large print (slightly larger font than the rest of the text, size 14 or 16 if the rest is size 12, for example).  You need to make sure that if you catch the recruiter’s attention and they know how to get a hold of you. As for qualifications, be quick and to the point.  Make your job title and the company the headline, and include your skills, accomplishments, and qualifications as bullet points.  Use good action verbs, like “finished,” “arranged,” “solved,” and “completed.”  Include hard numbers – don’t just say you “changed the filing system,” say that you “revolutionized the storage of over 250 files in less than five days.”  Doesn’t that sentence sound much more powerful? Curriculum Vitae (CV) Now let’s talk about curriculum vitae, or “CVs”.  A CV is more like an expanded resume.  The same rules are still true: put your name front and center, keep your contact info up to date, and summarize your skills with bullet points.  However, CVs are often required in more technical fields – like science, engineering, and computer science.  This means that you need to really highlight your education and technical skills. Difference between Resume and CV Resumes are expected to be one or two pages long – CVs can be as many pages as necessary.  If you are one of those people lucky enough to feel limited by the size constraint of resumes, a CV is for you!  On a CV you can expand on your projects, highlight really exciting accomplishments, and include more educational experience – including GPA and test scores from the GRE or MCAT (as applicable).  You can also include awards, associations, teaching and research experience, and certifications.  A CV is a place to really expand on all your experience and how great you will be in this particular position. Biography (Bio) Chances are, you already know what a bio is, and you have even read a few of them.  Think about the one or two paragraphs that every author includes in the back flap of a book.  Think about the sentences under a blogger’s photo on every “About Me” page.  That is a bio.  It is a way to quickly highlight your life experiences.  It is essentially the way you would introduce yourself at a party. Where a bio is required for a job, chances are they won’t want to know about where you were born and how many pets you have, though.  This is a way to summarize your entire job history in quick-to-read format – and sometimes during a job hunt, being able to get to the point and grab the recruiter’s interest is the best way to get your foot in the door.  Think of a bio as your entire resume put into words. Most bios have a standard format.  In paragraph one, talk about your most recent position and accomplishments there, specifically how they relate to the job you are applying for.  If you have teaching or research experience, training experience, certifications, or management experience, talk about them in paragraph two.  Paragraph three and four are for highlighting publications, education, certifications, associations, etc.  To wrap up your bio, provide your contact info and availability (dates and times). Where to use What? For most positions, you will know exactly what kind of application to use, because the job announcement will state what materials are needed – resume, CV, bio, cover letter, skill set, etc.  If there is any confusion, choose whatever the industry standard is (CV for technical fields, resume for everything else) or choose which of your documents is the strongest. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: About Me, PostADay, Professional Development, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Come meet our Interns in Dublin

    - by klaudia.drulis
    Oracle Worldwide Product Translation Group (WPTG) provides solutions for all Oracle product and Content translation requirements. WPTG is a global organisation with its headquarters in Ireland and employees in Oracle offices worldwide. WPTG offer expertise in fields such as process engineering, tools development, linguistic quality, terminology, global product release, financial and vendor management. WPTG provides translation solution for over 40 languages including Asia Pacific, European, American and Middle Eastern languages. WPTG first introduced an intern program over 10 years ago and it has become a key component of our teams structure. The majority of Interns are sourced from a Computer Science related course, these Interns joining the engineering team. Others are sourced from Business courses and work within the Business / Project management area. The intern program allows us to maintain ties with current course curriculum and brings fresh energy and perspective into our Organisation. Four of the full time staff working in Dublin today joined us originally as Interns and subsequently were offered permanent positions. Come Meet some of our 2010 Interns, Come and see what Darragh, Anthony, Caoimhe, James and Artemij thought about working within the WPTG at Oracle: Darragh “Oracle has been a fun, challenging work placement for me. From day one I was treated as a full member of staff, this was both comforting and a little bit scary. The responsibilities stack up but I found I was able to keep on top of everything and even make improvements to how we handle a few things thanks to a great team and a very supportive manager. There’s a very positive atmosphere in work that’s really conducive to getting a lot of work done. Ideas seem to be the central hub in my line of business so all of my ideas and innovations were greeted with enthusiasm. Oracle has given me a fantastic opportunity and I urge you to grab it with both hands, you’ll find that you’re with a set of like minded people from all works of life that make work both interesting and fun. Even when the pressure is on you know that you can always get help and advice from someone nearby. My last word of advice is don’t be afraid to stick your neck out, everyone here is willing to learn, try something new and innovate, your voice will be heard and who knows, you could end up having a large impact on Oracle and your career.” Anthony “I had a great experience working with Oracle, from day one I was treated like a full member of staff with responsibilities of my own. I found that the more I put into the work the more I got out from the experience. Volunteering and being willing to face challenges have made this a more exciting placement. I am given a lot of leeway to do my own projects and so I’ve found that I am really enjoying my time here.” Caoimhe “I am currently spending my year of placement within the Release Management Team in the WPTG. My main role is to handle the finance process of all translation projects under 100k which includes creating workspecs and PO's, sending out kits, dealing with vendor queries and handling the invoicing and payment part. I am really enjoying my time here at Oracle, everyone is very open and friendly and willing to help you out with any questions you may have. I would definitely be interested in returning to Oracle after I graduate!” James “I am currently on a 12 month placement with Oracle, working as part of the Worldwide Product Translation Group in the Business Management. The Business Management team provides a global view on WPTG’s vendor and business strategy and is an interface into WPTG for new business. The business management team work together to support the external translation partner network. My role is to support the Business Management team and also to work on various projects when the need arises. This involves working with translation vendors and working with other Oracle employees worldwide. I am really enjoying my time working for Oracle, at times it can be challenging bit also very rewarding. I would recommend any student wanting to undertake a placement year to apply to Oracle, I made some great friends and I will never forget my time in Dublin.” Artemij “From working within Oracle, I have truly understood what "career path" is, and what opportunities a large corporation like Oracle can offer. Without any illusions, the work itself is exciting, sometimes challenging, tests your ability to handle pressure, to make decisions and take responsibility, to learn quickly and cooperate efficiently in order to solve a problem. I have learned a lot about myself. What I am good at, where and what I can do better. My placement at Oracle has allowed me to get a clearer picture of what I want, and which door I am going to open after college. If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com

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