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• Turn-around time in PHP

  - by user73409

  Is there any one who had tried to build/convert a php version of the Excel method in computing Turn-around time(excluding holidays, weekends and non-business hours)? Excel Turn-around Time Computation: =(NETWORKDAYS(A2,B2,H$1:H$10)-1)*("17:00"-"8:00")+IF(NETWORKDAYS(B2,B2,H$1:H$10),MEDIAN(MOD(B2,1),"17:00","8:00"),"17:00")-MEDIAN(NETWORKDAYS(A2,A2,H$1:H$10)*MOD(A2,1),"17:00","8:00") :REF-URL[http://www.mrexcel.com/forum/excel-questions/514097-i-need-formual-calculate-turn-around-time.html] Thanks.

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• I want to trace the activity of my customize link sent via email or on chat to my custome

  - by anilkumble789

  I want to trace the activity of my customize link sent via email or on chat to my customer. Activity like : whether they opened the link or not? How much time they were on page? examples: I have decided to sent business proposal link to Mr.ABC and Mr.XYZ So, for ABC the link would be like : www.mycompany.com/proposal ....abc... So, for XYZ the link would be like : www.mycompany.com/proposal ....xyz... its like link analytic. How to go ahead with with it?

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• Why do some open source projects do not allow to report issues in a public issue tracker?

  - by linquize

  Why do some open source projects do not allow to report issues in a public issue tracker? Those projects requires the issues to be reported via email, and the issues may be forwarded to people in mailing list. Users may repeatedly report the same issue if there is no public issue tracker, as they have no easy way to know what have been reported before. The project team members need to spend extra time answering those repeated issues. Some projects do have a public issue tracker, but the issues are still reported through email and they are posted only by the project team only after filtering. It does not allow anyone to report directly in issue tracker. (example: SVN) Such arrangement is not transparent nor open, which I think it violates the philosophy of open source. And it is outdated.

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• What's better in terms of user experience - providing an email address or a link to my projects github account?

  - by Oliver Weiler

  What's better in terms of user experience? Provide the user an email account where he can report bugs, or a link to the projects github issues page (which requires a github account but may be easier to submit bugs to)? EDIT The application is a Bash script hosted on github. The GNU Coding Standards suggests using an email address, which may or may not an appropriate solution. Target audience is the CLI power user.

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• Forking a repo on GitHub but allowing new issues on the fork

  - by Tom Swirly

  I have previously forked other people's repos on GitHub, and I have noticed that issues stay with the original repo, and that I can't file issues on the forked repo. I now have the following task. I am working for a small business where development was being done by one of the principals on his personal account. He has amicably left the project, and we would like to migrate that project away from his personal account to a new "role" account on GitHub. I would naturally fork the repo, in order to preserve the code history, but then I'll end up with a repo where we can't file new issues, which is quite undesirable. How can I make a copy of this original repo into our new account, ideally still preserving code history, but be able to file new issues within this new account?

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• Personal/career objectives tracker

  - by scottyab

  Looking for a simple, clean and easy to use personal/career objectives tracker for my team of ~10 developers something like what remember the milk is for tasks. At the moment I track these in a google doc, but ideally like a system where I can browse the teams objectives, add a team objective and it automatically appear on members personal objectives. Also where team members can add/manage their own objectives, browse colleges public/team objectives. Ideally it would also have option for people to add personal out side of work objectives for personal dev projects. Anyone used a tool to do this? our a combination of existing tools like gdocs, rtm?

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• Why do some open-source projects NOT have a public issue tracker?

  - by linquize

  Why do some open source projects not allow to report issues in a public issue tracker? Those projects require the issues to be reported via email, and the issues may be forwarded to people in a mailing list. Users may repeatedly report the same issue if there is no public issue tracker, as they have no easy way to know what has been reported before. The project team members need to spend extra time answering those repeated issues. Some projects do have a public issue tracker but the issues are still reported through email and they are posted by the project team only after filtering. It does not allow anyone to report directly in issue tracker (example: SVN). Such arrangement is not transparent nor open, which I think violates the philosophy of open source. And it is outdated.

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• Integrating feature request functionality directly into the business software you write?

  - by Aaron Anodide

  What are relative merits of something like a button on a piece of custom bizware that says, "press me to ask for a feature" or "click here if something didn't work right". The problem I'm trying to remedy is the general lack of formality surrounding feature requests. Most specifically, the rate at which I receive walk-ups from end-users. Taken one at a time, it can be beneficial, but sometimes it can hinder productivity on the larger scale. Has anyone done something like this and has it been a general success or alternately somewhat a waste of time. My instincts are not giving me a hint here.

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• Best stats tool for cross-domain traacking

  - by kidbrax

  We build a webapp that allows users to run the app under their own subdomain. So we run the app under search.domainX.com, search.domainY.com and so on. They each have their own Google Analytics to track individual stats. But we want to know what general traffic for all clients of our app. So we want to know stuff like "among all our clients we had x number of views." What is the best way tool to track that sort of thing.

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• Good analytics tools that can track visitor actions from a particular source?

  - by tnorthcutt

  Are there good tools that can track what actions a certain subset of visitors (i.e. from a particular source) do once they're on your site? As far as I know (which could be wrong), Google Analytics can't do this beyond telling you how long they stayed, bounce rate, and average number of pages. I'm looking for something that can tell me which links they clicked on, and if possible break it down per-visitor. Free solutions would be great, but I'm anticipating that this would require a paid solution.

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• Bug severity classification issues

  - by KyleMinn

  In a book I have, there is a following classification of defect: Critical : A defect receives a “critical” severity level if one or more critical system functionalities are impaired by a defect with is impaired and there is no workaround. High: A defect receives a “high” severity level if some fundamental system functionalities are impaired but a workaround exists. Medium: A defect receives a “medium” severity level if no critical functionality is impaired and a workaround exists for the defect. Low: A defect receives a “low” severity level if the problem involves a cosmetic feature of the system. To be honest, I do not get it.. For example point 2. What if fundamental but not critical feature is impaired and there is NOT a workaround. The same for point 3: what if no critical functionality is affected but there is no workaround? E.g. optional field in the registration form does not work. No workaround but barely an issue.

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• Css clicking problem [migrated]

  - by Shyghar

  I'm building a strange div shaped structure and I need a hint to resolve a clicking problem. This is a jsfiddle to show you the issue. The structure for each element is: <div class="views-row"> <div class="diamonds-container"> CONTENT </div> </div> I have a onclick() event on .diamonds-container but the .views-row div of the next element [with red or blue background..] go over the container and stop the click event on it. I tryed to play with the z-index but I didn't have the expected result. How can I achieve this structure with a correct click event on diamonds-containers ? I think I can track the .views-row click with javascript and trigger manually a click on the previous diamonds-container but this will be my final option. How can I achieve this without javascript?

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• How to track users who access an app three times a week in Google Analytics

  - by exceptionerror

  I have an IOS app that is being tracked, and I'm looking to find unique users who use the app 3 or more times a week. I am able to find users who logged three sessions in a particular week, but I'd like to find users who log three sessions every week since a given start period. Similarly, I'd like to find the number of users who use the app 1 time a week and one and 1 time a month. Is this possible through Google Analytics?

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• With Bluetooth keyboard, Bluetooth mouse movement is jerky on Macbook Pro

  - by donut

  I have a Macbook Pro 2,2 from early 2007. I've been using a Targus Bluetooth Laser Mouse for Mac for over a year now and its been wonderful (except for the optical scroll). Tracking has been as smooth as butter. Then someone game me an old Apple Wireless (Bluetooth) Keyboard. When both are connected, the keyboard seems to work just fine but the mouse's tracking is jerky and mouse clicks are occasionally missed. Using the trackpad on my laptop is still smooth and silk. Any ideas of fixing this or do I need a wired keyboard? I'm running Mac OS X 10.5.8

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• IE History Tracking, IFRAMES, and Cross Domain error...

  - by peiklk

  So here's the deal. We have a Flash application that is running within an HTML file. For one page we call a legacy reporting system in ASP.NET that is within an IFRAME. This page then communicates back to the Flash application using cross-domain scripting (document.domain = "domain" is set in both pages. THIS ALL WORKS. Now the kicker. Flash has history tracking enabled. This loads the history.js file that created a div tag to store page changes so the back and forward buttons work in the browser. Which works for Firefox and Chrome as they create a div tag. HOWEVER In Internet Explorer, history.js creates another IFRAME (instead of a DIV) called ie_historyFrame. When the ScriptResource.axd code attempts to access this with: var frameDoc = this._historyFrame.contentWindow.document; we get an "Access is Denied" error message. ARGH! We've tried getting a handle to this IFRAME and inserting the document.domain code. FAIL. We've tried editing the historytemplate.html file that flex also uses to include document.domain... FAIL. I've tried to edit the underlying ASP.NET page to disable history tracking in the ScriptManager control. FAIL. At my wit's end on this one. We have users who need to use IE to access this site. They are big clients who we cannot tell to just use Firefox. Any suggestions would be greatly appreciated.

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• XMLHttpRequest() and Google Analytics Tracking

  - by sjw

  I have implemented an XMLHttpRequest() call to a standalone html page which simply has an html, title & body tag which Google Analytics Tracking code. I want to track when someone makes a request to display information (i.e. phone number) to try and understand what portion of people look at my directory versus obtaining a phone number to make a call. It is very simple code: var xhReq = new XMLHttpRequest(); xhReq.open("GET", "/registerPhoneClick.htm?id=" + id, false); xhReq.send(null); var serverResponse = xhReq.responseText Yet I cannot see the "hit" in Analytics... Has anyone had this issue? All the analytics tracking code does is call: <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> try { var pageTracker = _gat._getTracker("UA-XXXXXXX"); pageTracker._trackPageview(); } catch(err) {}</script> So realistically, my XmlHTTPRequest() calls an htm file within which a script is execute to make an outbound call to Google Analytics. Is there any reason why an XmlHTTPRequest() would not execute this? Does an XmlHTTPRequest() still bring the code to the client before execution? Help Please

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• Trac vs. Redmine vs. JIRA vs. FogBugz for one-man shop?

  - by kizzx2

  Background I am a one-man freelancer looking for a project management software that can provide the following requirements. I have used Trac for about a year now. Tried Redmine and FogBugz on Demand for a couple of weeks. Never tried JIRA before. Basically, I'm looking for a piece of software that: Facilitates developer-client communication/collaboration Does time tracking Requirements Record time estimates/Time tracking Clients must be able to create/edit his own tickets/cases Clients must not see Developer created tickets/cases (internal) Affordable (price) with multiple clients Nice-to-haves Supports multiple projects in one installation Free eclipse integration (Mylyn) Easy time-tracking without using the Web UI (Trac's post commit hook or Redmine's commit message scanning) Clients can access the Wiki Export the data to standard formats My evaluation Trac can basically fulfill most of the above requirements, but with lots of customizations and plug-ins that it doesn't feel so clean. One downside is that the main trunk (0.11) has been around for a year or more and I still haven't seen much tendency of any upgrades coming up. Redmine has the cleanest Web UI. It's design philosophy seems to be the most elegant, with its innovative commit message scanning and stuff. However, the current version doesn't seem to be very mature and stable yet. It doesn't support internal (private) tickets and the time-tracking commit message patch doesn't support the trunk version. The good thing about it is that the main trunk still seems to be actively developed. FogBugz is actually a very well written piece of software. However the idea of paying $25/month for the client to be able to log-in to the system seems a little bit too far off for an individual developer. The free version supports letting clients create/view their own cases using email, which is a sub-optimal alternative to having a full-fledged list of the user's own cases. That also means clients can't read/write wiki pages. Its time-tracking approach is innovative and good though. However the fact that all the eclipse integration (Bugclipse, Foglyn) are commercial. Yet other investments before I can use my bug-tracker! If I revert back to the Web UI, it's not really a fast rendering Web service. Also, the in-built report functions are excellent (e.g. evidence based scheduling) JIRA is something I have zero experience with. Can someone with JIRA experience recommend why it might be a good fit for this particular situation? Question Can we share experience on this? Any specific plugins/customizations would that would best suit the requirements for this case?

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• What am I doing wrong with SVN merging?

  - by randomusername

  When SVN with merge tracking works, it's really nice, I love it. But it keeps getting twisted up. We are using TortoiseSVN. We continuously get the following message: Error: Reintegrate can only be used if revisions 1234 through 2345 were previously merged from /Trunk to the reintegrate source, but this is not the case For reference, this is the method we are using: Create a Branch Develop in the branch Occasionally Merge a range of revisions from the Trunk to the Branch When branch is stable, Reintegrate a branch from the branch to the trunk Delete the branch I Merge a range of revisions from the trunk to the branch (leaving the range blank, so it should be all revisions) just prior to the reintegrate operation, so the branch should be properly synced with the trunk. Right now, the Trunk has multiple SVN merge tracking properties associated with it. Should it? Or should a Reintegrate not add any merge tracking info? Is there something wrong with our process? This is making SVN unusable - 1 out of every 3 reintegrates forces me to dive in and hack at the merge tracking info.

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• Apple Mail clones Gmail account folders and gets out of sync when tracking unread emails

  - by Petruza

  The Gmail (fc.mm.mp.lh is Gmail also) accounts that I've set up with Mail, automatically created a second folder for each of the accounts, the ones you can see in ALL CAPS at the bottom. I guess this folders represent the web mail accounts, while the folders inside Inbox represent the pop accounts, despite them being the same account. The thing is, as you can see, while the inbox accounts have no unread mails, their "all caps" counterparts show as if they had some unread mails. This is not the normal behavior; when I mark an email as read, it is "read" in both versions of the account, but from time to time, they kind of get "out of sync" and the bottom folders start to show unread emails that were actually read. Have you seen this behavior before? What can I do? I don't use the bottom "folders" but I can't get rid of them anyway. It's just that their unread messages notification annoys me because there aren't actually any unread mails.

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• Looking for application performance tracking software

  - by JavaRocky

  I have multiple java-based applications which produce statistics on how long method calls take. Right now the information is being written into a log file and I analyse performance that way. However with multiple apps and more monitoring requirements this is being becoming a bit overwhelming. I am looking for an application which will collect stats and graph them so I can analyse performance and be aware of performance degradation. I have looked at Solarwinds Application Performance Monitoring, however this polls periodically to gather information. My applications are totally event based and we would like to graph and track this accordingly. I almost started hacking together some scripts to produce Google Charts but surely there are applications which do this already. Suggestions?

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• Easy solution to monitoring & blocking connections to non-malicious services, IP's, and tracking companies

  - by binarybunny

  Our family lives in the middle of nowhere, so the only high-speed internet available is Verizon's 3G mobile broadband. We have the highest package available, yet continually go over the 10GB limit and get charged $10 every 1GB we go over. We run a business from home, so stopping when we hit the limit is not an option. I've found the majority of connections are to Google, Microsoft, Akamai, Facebook, and other web service companies (mainly google). I know these are harmless connections, but when it costs money for them to monitor our web activity it becomes a serious problem. Here's some things I've done, but I'm sure there's something else that could help before blocking a huge set of IP ranges: stopped using windows (on my machine) use MVPS host file on all computers use firefox on all computers (with don't track me option) ad block plugin on all browsers blocking google updates blocking windows updates block images in browsers (when possible) use comodo (paranoia-level style of blocking..) virus-free computers with ESET NOD32 bought router and installed dd-wrt in attempt to block connections more diligently (and throttle bandwidth if it comes to that) Anything I'm missing? I know Google analytics is on almost all websites, as well as FB like buttons but I would like to be able to stop these connections without blocking use of google services like gmail, etc. Any ideas?

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• Tracking down rogue disk usage

  - by Amadan

  I found several other questions regarding the theory behind my problem (e.g. this, this), but I don't know how to apply the answers to my machine. # du -hsx / 11000283 / # df -kT / Filesystem Type 1K-blocks Used Available Use% Mounted on /dev/mapper/csisv13-root ext4 516032952 361387456 128432532 74% / There is a big difference between 11G (du) and 345G (df). Where are the remaining 334G? It's not in deleted files. There was only one, it was short, and I truncated it just in case. This is what remains: # lsof -a +L1 / COMMAND PID USER FD TYPE DEVICE SIZE/OFF NLINK NODE NAME zabbix_ag 4902 zabbix 1w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4902 zabbix 2w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4906 zabbix 1w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4906 zabbix 2w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4907 zabbix 1w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4907 zabbix 2w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4908 zabbix 1w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4908 zabbix 2w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4909 zabbix 1w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4909 zabbix 2w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4910 zabbix 1w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) zabbix_ag 4910 zabbix 2w REG 252,0 0 0 28836028 /var/log/zabbix-agent/zabbix_agentd.log.1 (deleted) I rebooted to see if fsck does anything. But, from /var/log/boot.log, it seems there are no issues: /dev/mapper/server-root: clean, 3936097/32768000 files, 125368568/131064832 blocks Thinking maybe someone overzealously reserved root space, I checked the master record: # tune2fs -l /dev/mapper/server-root tune2fs 1.42 (29-Nov-2011) Filesystem volume name: <none> Last mounted on: / Filesystem UUID: 86430ade-cea7-46ce-979c-41769a41ecbe Filesystem magic number: 0xEF53 Filesystem revision #: 1 (dynamic) Filesystem features: has_journal ext_attr resize_inode dir_index filetype needs_recovery extent flex_bg sparse_super large_file huge_file uninit_bg dir_nlink extra_isize Filesystem flags: signed_directory_hash Default mount options: user_xattr acl Filesystem state: clean Errors behavior: Continue Filesystem OS type: Linux Inode count: 32768000 Block count: 131064832 Reserved block count: 6553241 Free blocks: 5696264 Free inodes: 28831903 First block: 0 Block size: 4096 Fragment size: 4096 Reserved GDT blocks: 992 Blocks per group: 32768 Fragments per group: 32768 Inodes per group: 8192 Inode blocks per group: 512 Flex block group size: 16 Filesystem created: Fri Feb 1 13:44:04 2013 Last mount time: Tue Aug 19 16:56:13 2014 Last write time: Fri Feb 1 13:51:28 2013 Mount count: 9 Maximum mount count: -1 Last checked: Fri Feb 1 13:44:04 2013 Check interval: 0 (<none>) Lifetime writes: 1215 GB Reserved blocks uid: 0 (user root) Reserved blocks gid: 0 (group root) First inode: 11 Inode size: 256 Required extra isize: 28 Desired extra isize: 28 Journal inode: 8 First orphan inode: 28836028 Default directory hash: half_md4 Directory Hash Seed: bca55ff5-f530-48d1-8347-25c004f66d43 Journal backup: inode blocks The system is: # uname -a Linux server 3.2.0-67-generic #101-Ubuntu SMP Tue Jul 15 17:46:11 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux # cat /etc/lsb-release DISTRIB_ID=Ubuntu DISTRIB_RELEASE=12.04 DISTRIB_CODENAME=precise DISTRIB_DESCRIPTION="Ubuntu 12.04.2 LTS" Does anyone have any tips on what exactly to do to find and hopefully reclaim the missing space?

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• Tracking changes to firewall configs?

  - by jmreicha

  Myself and one other indivdual will be taking over some of the daily firewall management duties soon and I'm looking for a way to track changes on our firewall configurations for auditing purposes and need some ideas on a good way to track changes the changes that are made. I don't have a lot of specific criteria but here are some of the basic things I would like to be able to do: Access to previous revisions of firewall configs Access to changes made and by whom When specific changes were made I'm wondering if some sort of revision control software would work here as a way to track the the changes? Or if some other approach would work better for managing the change control in this situation. I'm open to any and all suggestions at this point. EDIT: We are using a Checkpoint pair, one passive one active configuration. I will update again with specific model numbers when I get a chance.

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• Free time-tracking/timesheet software (like bugzilla/trac but for timesheets)

  - by John

  Are there any free tools, preferably web-based, which you can use for timesheets? I'm thinking in the same vein as tools like bugzilla, but providing standard timesheet tools - entering work done each day on different tasks, etc.

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• App for family tech support tracking?

  - by slothbear

  I do tech support for several groups within my family. They usually have a document or notebook of questions for me. They often record my advice, but then ask me again later. Some communications are by email (nice record for me, although they never think to search). Some sessions are in person, usually with a followup email from me for the record. Which they forget about. I'm not trying to force them to be more 'professional', but I would like to streamline my support a bit, and give them a place to look for past answers. Some of them would like a standard place like that, rather than reasking me the same questions. The solution has to be free. And web-based, although email-in for questions would be great. I'll be doing most (all?) updating of the system. Mobile/iPhone access would be nice, but not required. Ideally, a system with topics and responses would be good, but I'd need a way to promote one response as 'the answer'.

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