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• #OOW 2012 : IaaS, Private Cloud, Multitenant Database, and X3H2M2

  - by Eric Bezille

  The title of this post is a summary of the 4 announcements made by Larry Ellison today, during the opening session of Oracle Open World 2012... To know what's behind X3H2M2, you will have to wait a little, as I will go in order, beginning with the IaaS - Infrastructure as a Service - announcement. Oracle IaaS goes Public... and Private... Starting in 2004 with Fusion development, Oracle Cloud was launch last year to provide not only SaaS Application, based on standard development, but also the underlying PaaS, required to build the specifics, and required interconnections between applications, in and outside of the Cloud. Still, to cover the end-to-end Cloud  Services spectrum, we had to provide an Infrastructure as a Service, leveraging our Servers, Storage, OS, and Virtualization Technologies, all "Engineered Together". This Cloud Infrastructure, was already available for our customers to build rapidly their own Private Cloud either on SPARC/Solaris or x86/Linux... The second announcement made today bring that proposition a big step further : for cautious customers (like Banks, or sensible industries) who would like to benefits from the Cloud value of "as a Service", but don't want their Data out in the Cloud... We propose to them to operate the same systems, Exadata, Exalogic & SuperCluster, that are providing our Public Cloud Infrastructure, behind their firewall, in a Private Cloud model. Oracle 12c Multitenant Database This is also a major announcement made today, on what's coming with Oracle Database 12c : the ability to consolidate multiple databases with no extra additional  cost especially in terms of memory needed on the server node, which is often THE consolidation limiting factor. The principle could be compare to Solaris Zones, where, you will have a Database Container, who is "owning" the memory and Database background processes, and "Pluggable" Database in this Database Container. This particular feature is a strong compelling event to evaluate rapidly Oracle Database 12c once it will be available, as this is major step forward into true Database consolidation with Multitenancy on a shared (optimized) infrastructure. X3H2M2, enabling the new Exadata X3 in-Memory Database Here we are :  X3H2M2 stands for X3 (the new version of Exadata announced also today) Heuristic Hierarchical Mass Memory, providing the capability to keep most if not all the Data in the memory cache hierarchy. Of course, this is the major software enhancement of the new X3 Exadata machine, but as this is a software, our current customers would be able to benefit from it on their existing systems by upgrading to the new release. But that' not the only thing that we did with X3, at the same time we have upgraded everything : the CPUs, adding more cores per server node (16 vs. 12, with the arrival of Intel E5 / Sandy Bridge), the memory with 512GB memory as well per node,  and the new Flash Fire card, bringing now up to 22 TB of Flash cache. All of this 4TB of RAM + 22TB of Flash being use cleverly not only for read but also for write by the X3H2M2 algorithm... making a very big difference compare to traditional storage flash extension. But what does those extra performances brings to you on an already very efficient system: double your performances compare to the fastest storage array on the market today (including flash) and divide you storage price x10 at the same time... Something to consider closely this days... Especially that we also announced the availability of a new Exadata X3-2 8th rack : a good starting point. As you have seen a major opening for this year again with true innovation. But that was not the only thing that we saw today, as before Larry's talk, Fujitsu did introduce more in deep the up coming new SPARC processor, that they are co-developing with us. And as such Andrew Mendelsohn - Senior Vice President Database Server Technologies came on stage to explain that the next step after I/O optimization for Database with Exadata, was to accelerate the Database at execution level by bringing functions in the SPARC processor silicium. All in all, to process more and more Data... The big theme of the day... and of the Oracle User Groups Conferences that were also happening today and where I had the opportunity to attend some interesting sessions on practical use cases of Big Data one in Finances and Fraud profiling and the other one on practical deployment of Oracle Exalytics for Data Analytics. In conclusion, one picture to try to size Oracle Open World ... and you can understand why, with such a rich content... and this only the first day !

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• Application Composer: Exposing Your Customizations in BI Analytics and Reporting

  - by Richard Bingham

  Introduction This article explains in simple terms how to ensure the customizations and extensions you have made to your Fusion Applications are available for use in reporting and analytics. It also includes four embedded demo videos from our YouTube channel (if they don't appear check the browser address bar for a blocking shield icon). If you are new to Business Intelligence consider first reviewing our getting started article, and you can read more about the topic of custom subject areas in the documentation book Extending Sales. There are essentially four sections to this post. First we look at how custom fields added to standard objects are made available for reporting. Secondly we look at creating custom subject areas on the standard objects. Next we consider reporting on custom objects, starting with simple standalone objects, then child custom objects, and finally custom objects with relationships. Finally this article reviews how flexfields are exposed for reporting. Whilst this article applies to both Cloud/SaaS and on-premises deployments, if you are an on-premises developer then you can also use the BI Administration Tool to customize your BI metadata repository (the RPD) and create new subject areas. Whilst this is not covered here you can read more in Chapter 8 of the Extensibility Guide for Developers. Custom Fields on Standard Objects If you add a custom field to your standard object then it's likely you'll want to include it in your reports. This is very simple, since all new fields are instantly available in the "[objectName] Extension" folder in existing subject areas. The following two minute video demonstrates this. Custom Subject Areas for Standard Objects You can create your own subject areas for use in analytics and reporting via Application Composer. An example use-case could be to simplify the seeded subject areas, since they sometimes contain complex data fields and internal values that could confuse business users. One thing to note is that you cannot create subject areas in a sandbox, as it is not supported by BI, so once your custom object is tested and complete you'll need to publish the sandbox before moving forwards. The subject area creation processes is essentially two-fold. Once the request is submitted the ADF artifacts are generated, then secondly the related metadata is sent to the BI presentation server API's to make the updates there. One thing to note is that this second step may take up to ten minutes to complete. Once finished the status of the custom subject area request should show as 'OK' and it is then ready for use. Within the creation processes wizard-like steps there are three concepts worth highlighting: Date Flattening - this feature permits the roll up of reports at various date levels, such as data by week, month, quarter, or year. You simply check the box to enable it for that date field. Measures - these are your own functions that you can build into the custom subject area. They are related to the field data type and include min-max for dates, and sum(), avg(), and count() for  numeric fields. Implicit Facts - used to make the BI metadata join between your object fields and the calculated measure fields. The advice is to choose the most frequently used measure to ensure consistency. This video shows a simple example, where a simplified subject area is created for the customer 'Contact' standard object, picking just a few fields upon which users can then create reports. Custom Objects Custom subject areas support three types of custom objects. First is a simple standalone custom object and for which the same process mentioned above applies. The next is a custom child object created on a standard object parent, and finally a custom object that is related to a parent object - usually through a dynamic choice list. Whilst the steps in each of these last two are mostly the same, there are differences in the way you choose the objects and their fields. This is illustrated in the videos below.The first video shows the process for creating a custom subject area for a simple standalone custom object. This second video demonstrates how to create custom subject areas for custom objects that are of parent:child type, as well as those those with dynamic-choice-list relationships. &lt;span id=&quot;XinhaEditingPostion&quot;&gt;&lt;/span&gt; Flexfields Dynamic and Extensible Flexfields satisfy a similar requirement as custom fields (for Application Composer), with flexfields common across the Fusion Financials, Supply Chain and Procurement, and HCM applications. The basic principle is when you enable and configure your flexfields, in the edit page under each segment region (for both global and context segments) there is a BI Enabled check box. Once this is checked and you've completed your configuration, you run the Scheduled Process job named 'Import Oracle Fusion Data Extensions for Transactional Business Intelligence' to generate and migrate the related BI artifacts and data. This applies for dynamic, key, and extensible flexfields. Of course there is more to consider in terms of how you wish your flexfields to be implemented and exposed in your reports, and details are given in Chapter 4 of the Extending Applications guide.

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• Is software support an option for your career?

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you have a technical background, why should you choose a career in support? We have invited Serban to answer these questions and to give us an overview of one of the biggest technical teams in Oracle Romania. He’s been with Oracle for 7 years leading the local PeopleSoft Financials & Supply Chain Support team. Back in 2013 Serban started building a new support team in Romania – Fusion HCM. His current focus is building a strong support team for Fusion HCM, latest solution for Business HR Professionals from Oracle. The solution is offered both on Premise (customer site installation) but more important as a Cloud offering – SaaS.  So, why should a technical person choose Software Support over other technical areas?  “I think it is mainly because of the high level of technical skills required to provide the best technical solutions to our customers. Oracle Software Support covers complex solutions going from Database or Middleware to a vast area of business applications (basically covering any needs that a large enterprise may have). Working with such software requires very strong skills both technical and functional for the different areas, going from Finance, Supply Chain Management, Manufacturing, Sales to other very specific business processes. Our customers are large enterprises that already have a support layer inside their organization and therefore the Oracle Technical Support Engineers are working with highly specialized staff (DBA’s, System/Application Admins, Implementation Consultants). This is a very important aspect for our engineers because they need to be highly skilled to match our customer’s specialist’s expectations”.  What’s the career path in your team? “Technical Analysts joining our teams have a clear growth path. The main focus is to become a master of the product they will support. I think one need 1 or 2 years to reach a good level of understanding the product and delivering optimal solutions because of the complexity of our products. At a later stage, engineers can choose their professional development areas based on the business needs and preferences and then further grow towards as technical expert or a management role. We have analysts that have more than 15 years of technical expertise and they still learn and grow in technical area. Important fact is, due to the expansion of the Romanian Software support center, there are various management opportunities. So, if you want to leverage your experience and if you want to have people management responsibilities Oracle Software Support is the place to be!”  Our last question to Serban was about the benefits of being part of Oracle Software Support. Here is what he said: “We believe that Oracle delivers “State of the art” Support level to our customers. This is not possible without high investment in our staff. We commit from the start to support any technical analyst that joins us (being junior or very senior) with any training needs they have for their job. We have various technical trainings as well as soft-skills trainings required for a customer facing professional to be successful in his role. Last but not least, we’re aiming to make Oracle Romania SW Support a global center of excellence which means we’re investing a lot in our employees.”  If you’re looking for a job where you can combine your strong technical skills with customer interaction Oracle Software Support is the place to be! Send us your CV at [email protected]. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• NoSQL DB for .Net document-based database (ECM)

  - by Dane

  I'm halfway through coding a basic multi-tenant SaaS ECM solution. Each client has it's own instance of the database / datastore, but the .Net app is single instance. The documents are pretty much read only (i.e. an image archive of tiffs or PDFs) I've used MSSQL so far, but then started thinking this might be viable in a NoSQL DB (e.g. MongoDB, CouchDB). The basic premise is that it stores documents, each with their own particular indexes. Each tenant can have multiple document types. e.g. One tenant might have an invoice type, which has Customer ID, Invoice Number and Invoice Date. Another tenant might have an application form, which has Member Number, Application Number, Member Name, and Application Date. So far I've used the old method which Sharepoint (used?) to use, and created a document table which has int_field_1, int_field_2, date_field_1, date_field_2, etc. Then, I've got a "mapping" table which stores the customer specific index name, and the database field that will map to. I've avoided the key-value pair model in the DB due to volume of documents. This way, we can support multiple document types in the one table, and get reasonably high performance out of it, and allow for custom document type searches (i.e. user selects a document type, then they're presented with a list of search fields). However, a NoSQL DB might make this a lot simpler, as I don't need to worry about denormalizing the document. However, I've just got concerns about the rest of the data around a document. We store an "action history" against the document. This tracks views, whether someone emails the document from within the system, and other "future" functionality (e.g. faxing). We have control over the document load process, so we can manipulate the data however it needs to be to get it in the document store (e.g. assign unique IDs). Users will not be adding in their own documents, so we shouldn't need to worry about ACID compliance, as the documents are relatively static. So, my questions I guess : Is a NoSQL DB a good fit Is MongoDB the best for Asp.Net (I saw Raven and Velocity, but they're still kinda beta) Can I store a key for each document, and then store the action history in a MSSQL DB with this key? I don't need to do joins, it would be if a person clicks "View History" against a document. How would performance compare between the two (NoSQL DB vs denormalized "document" table) Volumes would be up to 200,000 new documents per month for a single tenant. My current scaling plan with the SQL DB involves moving the SQL DB into a cluster when certain thresholds are reached, and then reviewing partitioning and indexing structures.

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• Choosing a distributed shared memory solution

  - by mindas

  I have a task to build a prototype for a massively scalable distributed shared memory (DSM) app. The prototype would only serve as a proof-of-concept, but I want to spend my time most effectively by picking the components which would be used in the real solution later on. The aim of this solution is to take data input from an external source, churn it and make the result available for a number of frontends. Those "frontends" would just take the data from the cache and serve it without extra processing. The amount of frontend hits on this data can literally be millions per second. The data itself is very volatile; it can (and does) change quite rapidly. However the frontends should see "old" data until the newest has been processed and cached. The processing and writing is done by a single (redundant) node while other nodes only read the data. In other words: no read-through behaviour. I was looking into solutions like memcached however this particular one doesn't fulfil all our requirements which are listed below: The solution must at least have Java client API which is reasonably well maintained as the rest of app is written in Java and we are seasoned Java developers; The solution must be totally elastic: it should be possible to add new nodes without restarting other nodes in the cluster; The solution must be able to handle failover. Yes, I realize this means some overhead, but the overall served data size isn't big (1G max) so this shouldn't be a problem. By "failover" I mean seamless execution without hardcoding/changing server IP address(es) like in memcached clients when a node goes down; Ideally it should be possible to specify the degree of data overlapping (e.g. how many copies of the same data should be stored in the DSM cluster); There is no need to permanently store all the data but there might be a need of post-processing of some of the data (e.g. serialization to the DB). Price. Obviously we prefer free/open source but we're happy to pay a reasonable amount if a solution is worth it. In any way, paid 24hr/day support contract is a must. The whole thing has to be hosted in our data centers so SaaS offerings like Amazon SimpleDB are out of scope. We would only consider this if no other options would be available. Ideally the solution would be strictly consistent (as in CAP); however, eventual consistence can be considered as an option. Thanks in advance for any ideas.

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• Distributed and/or Parallel SSIS processing

  - by Jeff

  Background: Our company hosts SaaS DSS applications, where clients provide us data Daily and/or Weekly, which we process & merge into their existing database. During business hours, load in the servers are pretty minimal as it's mostly users running simple pre-defined queries via the website, or running drill-through reports that mostly hit the SSAS OLAP cube. I manage the IT Operations Team, and so far this has presented an interesting "scaling" issue for us. For our daily-refreshed clients, the server is only "busy" for about 4-6 hrs at night. For our weekly-refresh clients, the server is only "busy" for maybe 8-10 hrs per week! We've done our best to use some simple methods of distributing the load by spreading the daily clients evenly among the servers such that we're not trying to process daily clients back-to-back over night. But long-term this scaling strategy creates two notable issues. First, it's going to consume a pretty immense amount of hardware that sits idle for large periods of time. Second, it takes significant Production Support over-head to basically "schedule" the ETL such that they don't over-lap, and move clients/schedules around if they out-grow the resources on a particular server or allocated time-slot. As the title would imply, one option we've tried is running multiple SSIS packages in parallel, but in most cases this has yielded VERY inconsistent results. The most common failures are DTExec, SQL, and SSAS fighting for physical memory and throwing out-of-memory errors, and ETLs running 3,4,5x longer than expected. So from my practical experience thus far, it seems like running multiple ETL packages on the same hardware isn't a good idea, but I can't be the first person that doesn't want to scale multiple ETLs around manual scheduling, and sequential processing. One option we've considered is virtualizing the servers, which obviously doesn't give you any additional resources, but moves the resource contention onto the hypervisor, which (from my experience) seems to manage simultaneous CPU/RAM/Disk I/O a little more gracefully than letting DTExec, SQL, and SSAS battle it out within Windows. Question to the forum: So my question to the forum is, are we missing something obvious here? Are there tools out there that can help manage running multiple SSIS packages on the same hardware? Would it be more "efficient" in terms of parallel execution if instead of running DTExec, SQL, and SSAS same machine (with every machine running that configuration), we run in pairs of three machines with SSIS running on one machine, SQL on another, and SSAS on a third? Obviously that would only make sense if we could process more than the three ETL we were able to process on the machine independently. Another option we've considered is completely re-architecting our SSIS package to have one "master" package for all clients that attempts to intelligently chose a server based off how "busy" it already is in terms of CPU/Memory/Disk utilization, but that would be a herculean effort, and seems like we're trying to reinvent something that you would think someone would sell (although I haven't had any luck finding it). So in summary, are we missing an obvious solution for this, and does anyone know if any tools (for free or for purchase, doesn't matter) that facilitate running multiple SSIS ETL packages in parallel and on multiple servers? (What I would call a "queue & node based" system, but that's not an official term). Ultimately VMWare's Distributed Resource Scheduler addresses this as you simply run a consistent number of clients per VM that you know will never conflict scheduleing-wise, then leave it up to VMWare to move the VMs around to balance out hardware usage. I'm definitely not against using VMWare to do this, but since we're a 100% Microsoft app stack, it seems like -someone- out there would have solved this problem at the application layer instead of the hypervisor layer by checking on resource utilization at the OS, SQL, SSAS levels. I'm open to ANY discussion on this, and remember no suggestion is too crazy or radical! :-) Right now, VMWare is the only option we've found to get away from "manually" balancing our resources, so any suggestions that leave us on a pure Microsoft stack would be great. Thanks guys, Jeff

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• How does the Cloud compare to Colocation? And development too

  - by David

  Currently I/we run a SaaS web application where each subscriber has their own physical instance of the application in addition to their own database. The setup has each web application instance deployed on two different IIS boxes both for load-balancing and redundancy (the machines have their Windows Update install times 12 hours apart, for example). Databases are mirrored on two different SQL Server 2012 machines with AlwaysOn for uptime. I don't make use of SQL Server clustering (as it doesn't provide storage-level failover: we don't have a shared storage box). Because it's a Windows setup it means there are two Domain Controllers (we cheat: they're both Mac Minis, 17W each, which keeps our colo power costs low). Finally there's also an Exchange server (Mailbox, Hub Transport and Client Access). One of the SQL Servers also doubles-up as an Exchange Hub Transport. Running costs are about $700 a month for our quarter-rack colocation (which includes power and peering/transfer), then there's about $150 a month for SPLA licensing, so $850 a month in total. Then there's the hard-to-quantify cost of administration, but I reckon I spend a couple of hours a week checking-in on the servers: reviewing event logs, etc. I keep getting bombarded by ads and manufactured news stories about how great "the cloud" is. Back in 2008 when the cloud was taking off I was reading up about the proper "cloud" services like Google AppEngine, where you write in Python against Google's API and that's how they scale your application across servers and also use their database provider for scaling storage. Simple enough to understand. Then came along Amazon, and I understand how Amazon Storage works, but I'm not sure how Amazon Compute works: web application pages don't take much CPU time to compute, how do you even quantify usage anyway? Finally, RackSpace gets in the act and now I'm really confused. RackSpace advertise "Cloud" SQL Server 2012 available for about "$0.70 per hour", going by how they advertise it I thought the "hour" meant the sum of CPU time, IO blocking time, maybe time spent transferring data, so for a low-intensity application that works out pretty cheap then? Nope. I went on to a Sales Chat window and spoke to one of their advisors. They told me the $0.70/hour was actually for every hour the SQL Server is running... but who wants a SQL Server for only a few hours? You're going to need it available 24 hours a day for months on end. $0.70 * 24 * 31 works out at $520 a month, which is rediculously expensive for SQL Server. An SPLA license for SQL Server is only $50 a month or so. That $520 a month does not include "fanatical support", and you also need to stack on top the costs of the host Windows server instance too. From what I can tell, Rackspace's "Cloud" products seem like like an cynical rebranding of an overpriced VPS service, but priced by the hour. I have the same confusion about Windows Azure which uses similar terms to describe the products available, but I think that's because Azure offers both traditional shared webhosting in addition to their own APIs you can target for scalable applications.

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• top Tweets SOA Partner Community – September 2012

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity OracleBlogs ?Oracle SOA Suite for healthcare integration Dashboard http://ow.ly/1mcJvp SOA Community ?Lost in Translation &ndash; Common Mistakes Interpreting Patterns &ndash; Mark Simpson, Griffiths-Waite @ SOA, Cloud & Service… ServiceTechSymposium Matthias Zieger, Accenture just added to the agenda to co-present: "Service Modeling & BPM Business Value Patterns" http://ow.ly/ddu7A ServiceTechSymposium ?Newly updated session title and abstract: "Big Data and its impact on SOA", by Demed L'Her, Oracle. http://ow.ly/diOq2 Deepak Arora ?To PaaS or SaaS - the latest discussions with customers using SOA Suite - what are your thoughts #soa #soacommunity SOA Community top Tweets SOA Partner Community July 2012 - are you one of them? If yes please rt! https://soacommunity.wordpress.com/2012/08/28/top-tweets-soa-partner-community-august-2012/ … #soacommunity Sandor Nieuwenhuijs Checkout the BeNeLux Architectural Networking Event during Oracle Open World - meet your peers and the experts http://www.ddg-servicecenter.com/networkmanager/oow/architect/default.aspx … SOA Community ?top Tweets SOA Partner Community &ndash; August 2012 http://wp.me/p10C8u-uf SOA Community ?Follow SOA Community on facebook http://www.facebook.com/soacommunity #soacommunity SOA Community ?New Service to promote Your SOA & BPM events at http://oracle.com/events for SOA & BPM Specialized Partners Only! #soacommunity #opn #oracle Jan van Zoggel ?Hotel check, flight check, overview of sessions to visit check http://jvzoggel.wordpress.com/2012/08/27/soa-cloud-servicetech-symposium/ … I'm ready for SOA, Cloud & Service Technology Symposium SOA Community SOA & BPM Specialized Partners Only! New Service to Promote Your SOA & BPM Events at http://oracle.com/events http://wp.me/p10C8u-sH SOA Community Call for content for the next community newsletter. Do you want to publish your success & best practice? Send it @soacommunity #soacommunity SOA Community SOA Adoption in the Brazilian Ministry of Health - Case Study by Ricardo Puttini, University of Brasilia @ SOA, Cloud & Service… Jan van Zoggel ?Just registered for the 5th International SOA, Cloud & Service Technology Symposium in London. Looking forward to it. http://www.servicetechsymposium.com/ OTNArchBeat ?Want to prepare for Oracle SOA Specialization? @t_winterberg offers a suggestion. http://pub.vitrue.com/5Hqu OTNArchBeat ?Oracle BPM enable BAM | @deltalounge http://pub.vitrue.com/BCwj SOA Community Presentations & Training material OFM Summer Camps & Impressions & Feedback http://wp.me/p10C8u-sF Emiel Paasschens Nice! Pdf document on how to use a #Oracle #SOA Suite Domain Value Map (DVM) in the OSB: http://bit.ly/RzyS9w #yam OracleBlogs ?Using Cloud OER to Find Fusion Applications On-Premise Service Concrete WSDL URL http://ow.ly/1m4lz7 demed ?Free VIP pass for @techsymp if you are in London Sep. 24-25. Be the first one to retweet this and I'll DM you details! http://www.servicetechsymposium.com/speaker_bios.php?id=demed_lher … Jan van Zoggel blogpost: Oracle Service Bus duplicate message check using Oracle Coherence caching http://jvzoggel.wordpress.com/2012/08/20/osb-duplicate-message-with-coherence/ … OTNArchBeat ?Oracle Service Bus duplicate message check using Coherence | @jvzoggel http://pub.vitrue.com/ckY8 Oracle UPK & Tutor Synaptis and Oracle Present: Leveraging UPK Throughout the Project Lifecycle: Leveraging UPK throughout the Proj... http://bit.ly/OS2Rbg Rolando Carrasco ?New entry @ oracleradio http://bit.ly/SEvwwS @soacommunity @oracleace How to identify duplicated messages on Oracle SOA SUITE? SOA Community ?Business Driven Development (BDD) Demo Now Available! http://wp.me/p10C8u-sf OTNArchBeat ?Installing Oracle SOA Suite10g on Oracle Enterprise Linux | @lonnekedikmans http://pub.vitrue.com/BEyD OTNArchBeat ?Best practices for Oracle real-time data integration | Frank Ohlhorst http://pub.vitrue.com/1fH1 ServiceTechSymposium ?New OTN podcast featuring speakers Thomas Erl, Tim Hall and Demed L’Her just published. Tune into 1st 3 parts here: http://ow.ly/d1RRn OTNArchBeat ?SOA, Cloud, and Service Technologies - Part 4 of 4 - Best selling SOA author Thomas Erl talks about the latest title... http://ow.ly/1m0txY SOA Community Win a free conference pass for the SOA, Cloud + Service Technology Symposium &ndash; become a soacommunity facebook fan!… Lonneke Dikmans VENNSTER BLOG: Installing Oracle SOA Suite10g on Oracle Enterpris... http://blog.vennster.nl/2012/08/installing-oracle-soa-suite-10g-on.html?spref=tw … PeterPaul vande Beek published a blog on exporting Oracle #BPM metrics to a #DWH http://www.deltalounge.net/wpress/2012/08/export-oracle-bpm-metrics-to-a-data-warehouse/ … #soacommunity SOA Community ?Do you follow us on facebook http://www.facebook.com/soacommunity #soacommunity C2B2 Consulting ?Cloud-based Enterprise Architecture by Steve Millidge, C2B2 Consulting @ SOA, Cloud &amp; Service … http://wp.me/p10C8u-sv via @soacommunity Gertjan van het Hof Storing SCA Metadata in the Oracle Metadata Services Repository http://www.oracle.com/technetwork/articles/soa/fonnegra-storing-sca-metadata-1715004.html?msgid=3-6903117805 … arjankramer ?Encrypted OSB Service account passwords http://dlvr.it/20hbNV Richard van Tilborg BPM the Battle http://lnkd.in/yFAJaW OTNArchBeat Using Cloud OER to Find Fusion Applications On-Premise Service Concrete WSDL URL | @RahejaRajesh http://pub.vitrue.com/YDCD SOA Proactive ?Webcast: Introduction to SOA Human Workflow, 8/23, 10 AM EDT. Register @ http://bit.ly/Nx77sY Lucas Jellema ?Programmatically admnistration of OSB using JXM & MBeans. Interesting example is given in https://blogs.oracle.com/ateamsoab2b/entry/automatic_disabling_proxy_service_when … orclateamsoa ?A-Team Blog #ateam: Automatically Disable Proxy Service to avoid overloading OSB http://ow.ly/1lXGKV Atul_Kumar ?Oracle Enterprise Gateway – OEG 11gR1 (11.1.1.*) for beginners http://goo.gl/fb/EJboE Estafet Limited Advanced SOA Boot camp @soacommunity in Munich was excellent.@wlscommunity Learnt a lot and liked the format. SOA Community Oracle Fusion Applications Design Patterns Now Available For Developers by Ultan O'Broin http://wp.me/p10C8u-sd SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community twitter,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• A Look Back at 2010 Predictions

  - by David Dorf

  Now is the time of year people make their predictions for next year, but before I start thinking about 2011 it's worth a look back to see how my predictions for 2010 fared. 1. Borders and Blockbuster bite the dust. I would have never predicted a strong brand such as Circuit City could die, but now I know it can happen to anyone. Borders has lost the battle with Barnes & Noble and Blockbuster has lost to Netflix. And just to be sure, Amazon put an extra nail in each coffin. Borders received additional investment from Bennett LeBow to keep it afloat, but the stock is down around $1.25 with no profits in sight. Blockbuster filed for bankruptcy back in September. 2. Every retailer finally has a page on Facebook... but very few figure out how to keep fans engaged. Retailer postings become noise, and fans start to unsubscribe. Twitter goes in the same direction. A few standout retailers will figure out how to use social media, and the rest will remain dumbfounded. Most retailers are on the Facebook bandwagon, and their fan bases seem to be increasing thanks to promotions like The Gap's logo redesign, Lowes' black Friday sneak peak, and Walmart's Crowd Savers. There are several examples of f-commerce advancements, including some interesting integrations from Amazon.3. Smartphones consolidate and grow. More and more people will step-up to smartphones, most of which will choose iPhone, Blackberry, and Android phones. Other smartphones will vanish, and networks will start to strain. But retailers will finally embrace mobile as the next big channel. Retail marketing departments will build mobile apps without the help of their IT department, and eventually they will get into a bind. Android has been on a tear lately stealing market share from Blackberry. Palm and Microsoft are trending down, and Apple is holding steady. Smartphone sales are up 15% and expected to continue. Retailers understand the importance of mobile, and some innovative applications have been produced this year. 4. Google helps the little guys. Google will push its Favorite Places project to help give exposure to small retailers and restaurants. They will enable small retailers to act like big ones by providing storefronts, detailed product information, and coupons for consumers. Google will find a way to bring augmented reality to the masses. I can't say I've seen much new from Google regarding Favorite Places, but they've continued to push local product search. From the PC or smartphone, consumers can search for products and see which nearby stores have it stock. Oracle Retail even productized an integration to Google to support this effort. I suppose if Google ever buys Groupon then it will bring them even closer to local shopping. Google talked about augmented humanity, but that has nothing to do with augmented reality. 5. Steve Jobs Is Bugs Bunny and Steve Ballmer is Elmer Fudd. (OK, I stole that headline from an InformationWeek article. I couldn't resist.) Both Apple and Microsoft will continue to open new stores, but only Apple will show real growth. POSReady 2009 (formerly WEPOS) will continue to share the POS market with Linux. The iPhone and iPod will continue to capture market share, but there won't be an Apple tablet. There won't be an Apple tablet? What was I thinking? While Apple has well over 300 stores, there are less than 10 Microsoft stores. Initial impressions show that even though Microsoft is locating its store near Apple Stores, they are not converting customers, with shoppers citing a lack of assortment and high prices. 6. Consolidation of e-commerce software providers. Software vendors in the areas of search, reviews, online call-centers, payments, and e-commerce will consolidate, partly driven by the success of m-commerce and SaaS. Amazon will find someone else to buy, and eBay will continue to lose momentum. Consolidation of e-commerce providers continued with IBM acquiring Sterling Commerce and CoreMetrics, and Oracle recently announcing the acquisition of ATG. Amazon grabbed Zappos, Woot, and Diapers.com to continue its dominance of online selling. While eBay's Marketplace growth may have slowed, its PayPal division is doing quite well, fueled in part by demand for mobile payments. 7. Book publishers mirror music labels. Just as the iPod brought digital downloads to the masses, the Kindle and Nook will power the e-book revolution. Books will continue to use DRM for a few more years before following the path of music. Publishers will try to preserve the margins of hardbacks by associating e-book releases with paperbacks. Amazon has done a good job providing e-reader clients for smartphones, PCs, and tablets. Competition from Barnes & Noble has forced Amazon to support book loaning, and both companies are making it easier for people to publish ebooks (with or without DRM). Progress is slow but steady. 8. NFC makes inroads, RFID treads water. Near Field Communications start to appear in mobile phones, and retailers beta test its use for payments and loyalty programs. RFID tag costs come down a bit, but not enough to spur accelerated adoption.Nokia announced plans to offer NFC-enabled phones in 2011, and rumors are swirling about NFC in the upcoming iPhone.  I think NFC is heading in the right direction, and I've heard more interest from retailers about specialized uses for RFID.9. Digital Signage goes the way of augmented reality. People use their camera phones to leave geo-tagged notes all over cities, rating stores and restaurants, and "painting" graffiti. But people get tired of holding their phones in front of their faces, so AR glasses are offered in much the same way bluetooth headsets emerged. Retailers experiement with in-store advertising using AR. Several retailers like Pizza Hut, Benetton, and Target have experimented with AR but its still somewhat of a gimmick used by marketing.  I think this prediction is a year or two too early. 10. JDA flip-flops again. After announcing their embracing of the .Net architecture, then switching to J2EE after the Manugistics acquisition, JDA will finally decide to standardize on Apple's Objective C. Everything will be ported to the iPhone and be available on the AppStore. After all, there's not much left to try. This was, of course, a joke but the sentiment is still valid.  JDA seems more supply-chain focused than retail focused, which is a an outcrop if their i2 acquisition.  Of the 10 predictions, I'm going to say I got 6 somewhat correct.  (Don't you just love grading your own paper?)  Soon I'll post my predictions for 2011 so be on the lookout.  Until then here's one more prediction:  Va Tech beats Stanford in the Orange Bowl -- count on it!

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• Product Development Investment: A Measure of Vendor Performance

  - by Jim Mcglothlin

  The relationship between a large, complex organization and its key suppliers of information technology is normally more than just "strategic". Expectations about the duration of the relationship typically exceed 20 years. Enterprise applications and technology infrastructure are not expected to be changed out like petunias. So how would you rate the due diligence processes as performed in Higher Education when selecting critical, transformational information technology? My observation: I see a lot of effort put into elaborate demonstration of basic software functionality. I see a lot of attention paid to the cost element of technology acquisition, including the contracted cost of implementation consulting services. But the factor that receives only cursory analysis and due diligence is long-term performance--the ability of a vendor to grow, expand, and develop, and bring its customers along with it. So what should you look for in a long-term IT supplier? Oracle has a public track record for product development. The annual investment has been on a run rate of almost $3 Billion organic product development. Oracle's well-publicized acquisitions and mergers have been supplemental to its R&D. This is important for Higher Education. Another meaningful way to evaluate a company is to look at the tangible track record of enhancement. Consider the Oracle-PeopleSoft enterprise business platform since acquired by Oracle 6 years ago: Product or Technology Enhancement Customer or User Impact Service Oriented Architecture (SOA) 300+ new web services delivered in versions 9.0 & 9.1 provide flexibility, so that customers can integrate PeopleSoft with other applications. Campus Solutions has added Admissions and Constituent Web Services. Constituent Relationship Management PeopleSoft CRM 9.1 for Higher Education introduced new process flows for student recruiting and retention to support "Student Success" initiatives. A 360 view of the constituent is now delivered, and the concept of a single-stop Student Services Center is now in CRM 9.1 with tight integration to PeopleSoft Campus Solutions. Human Capital Management Contract Pay for Education, with flexibility for configuration and calculation, has been extended in HCM 9.1. New chartfield integration among Project Costing - Time & Labor - Payroll to serve the labor distribution requirements for Grants / Sponsored Research. Talent Management PeopleSoft 9.0 and 9.1 feature an integrated talent management approach centered on definitions in "Profile Manager", with all new usability improvements. Internal and external candidate pools, and the entire recruitment process, are driven by delivered configurable selection and on-boarding processes. Interview scheduling, and online job offers are newly delivered processes. Performance Management PeopleSoft HCM ePerformance 9.1 will include significant new functionality designed to help organizations more effectively align business objectives with employee goals. Using an Organization Chart view, your business goals can flow down to become tangible objectives per employee. Succession Planning / Workforce Development New in HCM 9.0, enhanced in 9.1, is a planning capability for regular or unusual (major organizational change) succession of internal or external candidates. PeopleSoft supports employee-based career planning, which ultimately increases the integrity of the succession planning process (identify their career needs, plans, preferences, and interests). Dashboards / Oracle Business Intelligence Application Suite Oracle Human Resources Analytics provides the workforce information foundation that integrates data from HR functional areas and Finance. Oracle Human Resources Analytics delivers 9 dashboards and over 200 reports. Provide your HR professionals and front-line managers the tools to analyze workforce staffing, retention, productivity, to better source high-quality applicants, and to reduce absence costs. Multi-year Planning and Commitment Control External funding sources, especially Grants, require a multi-year encumbrance business process. PeopleSoft HCM 9.1 adds multi-year funding and commitment control, including budget checking. The newly designed Real Time Budget Checking will provide the customer with an updated snapshot of their budget and encumbrances at any given time. Position Budgeting with Hyperion Hyperion Planning world-class products now include delivered integration to PeopleSoft HCM. Position Budgeting is available in the new Public Sector Planning module of Hyperion. Web 2.0 features for the latest in usability PeopleSoft 9.1 features a contemporary internet user experience: Partial-page refreshing Drag and drop pagelets New menu structure Navigation pagelets Modal popup message windows Favorites & recently used links Type-ahead Drag and drop grid columns, pop-out grids Portal Workspaces Enterprise 2.0 for your collaborative web communities, using new content management, along with Wikis, blogs, and discussion forums in PeopleSoft Portal 9.1. PeopleTools enhanced by Oracle Fusion Middleware Standards-based tools have been added to the PeopleTools application infrastructure: BI (XML) Publisher, Java tools. Certified for use with PeopleSoft: Oracle Business Intelligence (OBIEE), Oracle Enterprise Manager, Oracle Weblogic Server, Oracle SOA Suite. Hosting for PeopleSoft applications A solid new deployment option: Oracle On Demand remote hosting center for high scalability, security, and continuity of operations. Business Process Outsourcing (BPO) for HCM / Payroll functions Partnership with AT&T provides hosting of HR/Payroll application along with payroll business process operations, and subscription-based service fees (SaaS). AT&T BPO full service includes pay sheet processing, bank and 3rd party file transfer, payroll tax handling, etc. Continuous Delivery Model Feature Packs provide faster time-to-benefit; new features become available in PeopleSoft 9.1 (or Campus Solutions 9.0) without need to perform upgrade. Golden person data model across all campus applications Oracle Higher Education Constituent Hub provides synchronization and data governance of person data across any application, e.g. HR/ Payroll, Student Information System, Housing, Emergency Contact, LMS, CRM. Oracle's aggressive enhancement plans within the "Applications Unlimited" program continue, as new functionality is under development for a new version of a PeopleSoft release planned for 2012. Meanwhile, new capabilities are planned on an annual basis in Feature Packs. PeopleSoft just delivered the HCM 2010 Feature Pack and another is planned for 2011. In February we plan to have over 100 customers from our Customer Advisory Boards at our PeopleSoft Development Center in California to review designs for all of these releases. For those of you near New York City The investment and progressive development story described above is the subject of an Oracle road show event on February 9, 2011. Charting Your Course with Oracle Applications is a global event series designed to help business and IT executives assess the impact of new inflection points on their business and applications roadmap: changing workforces, shifting customer and constituent bases, and increased volatility. Learn how innovations ranging from new deployment models like cloud computing to the introduction of social applications and smart devices are delivering results across all areas of business and industry. THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT.

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• Windows Azure Myths

  - by BuckWoody

  Windows Azure is part of the Microsoft "stack" - the suite of software and services we offer. Because we have so many products in almost every part of technology, it's hard to know everything about all parts of what we do - even for those of us who work here. So it's no surprise that some folks are not as familiar with Windows and SQL Azure as they are, say Windows Server or XBox. As I chat with folks about a solution for a business or organization need, I put Windows Azure into the mix. I always start off with "What do you already know about Windows Azure?" so that I don't bore folks with information they already have. I some cases they've checked out the product ahead of time and have specific questions, in others they aren't as familiar, and in still others there is a fair amount of mis-information. Sometimes that's because of a marketing failure, sometimes it's hearsay, and somtetimes it's active misinformation. I thought I might lay out a few of these misconceptions. As always - do your fact-checking! Never take anyone's word alone (including mine) as gospel. Make sure you educate yourself on your options. Your company or your clients depend on you to have the right information on IT, so make sure you live up to that. Myth 1: Nobody uses Windows Azure It's true that we don't give out numbers on the amount of clients on Windows and SQL Azure. But lots of folks are here - companies you may have heard of like Boeing, NASA, Fujitsu, The City of London, Nuedesic, and many others. I deal with firms small and large that use Windows Azure for mission-critical applications, sometimes totally on Windows and/or SQL Azure, sometimes in conjunction with an on-premises system, sometimes for only a specific component in Windows Azure like storage. The interesting thing is that many sites you visit have a Windows Azure component, or are running on Windows Azure. They just don't announce it. Just like the other cloud providers, the companies have asked to be completely branded themselves - they don't want you to be aware or care that they are on Windows Azure. Sometimes that's for security, other times it's for different reasons. It's just like the web sites you visit. For the most part, they don't advertise which OS or Web Server they use. It really just shouldn't matter. The point is that they just use what works to solve a given problem. Check out a few public case studies here: https://www.windowsazure.com/en-us/home/case-studies/ Myth 2: It's only for Microsoft stuff - can't use Open Source This is the one I face the most, and am the most dismayed by. We work just fine with many open source products, including Java, NodeJS, PHP, Ruby, Python, Hadoop, and many other languages and applications. You can quickly deploy a Wordpress, Umbraco and other "kits". We have software development kits (SDK's) for iPhones, iPads, Android, Windows phones and more. We have an SDK to work with FaceBook and other social networks. In short, we play well with others. More on the languages and runtimes we support here: https://www.windowsazure.com/en-us/develop/overview/ More on the SDK's here: http://www.wadewegner.com/2011/05/windows-azure-toolkit-for-ios/, http://www.wadewegner.com/2011/08/windows-azure-toolkits-for-devices-now-with-android/, http://azuretoolkit.codeplex.com/ Myth 3: Microsoft expects me to switch everything to "the cloud" No, we don't. That would be disasterous, unless the only things you run in your company uses works perfectly in Azure. Use Windows Azure  - or any cloud for that matter - where it works. Whenever I talk to companies, I focus on two things: Something that is broken and needs to be re-architected Something you want to do that is new If something is broken, and you need new tools to scale, extend, add capacity dynamically and so on, then you can consider using Windows or SQL Azure. It can help solve problems that you have, or it may include a component you don't want to write or architect yourself. Sometimes you want to do something new, like extend your company's offerings to mobile phones, to the web, or to a social network. More info on where it works here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx Myth 4: I have to write code to use Windows and SQL Azure If Windows Azure is a PaaS - a Platform as a Service - then don't you have to write code to use it? Nope. Windows and SQL Azure are made up of various components. Some of those components allow you to write and deploy code (like Compute) and others don't. We have lots of customers using Windows Azure storage as a backup, to securely share files instead of using DropBox, to distribute videos or code or firmware, and more. Others use our High Performance Computing (HPC) offering to rent a supercomputer when they need one. You can even throw workloads at that using Excel! In addition there are lots of other components in Windows Azure you can use, from the Windows Azure Media Services to others. More here: https://www.windowsazure.com/en-us/home/scenarios/saas/ Myth 5: Windows Azure is just another form of "vendor lock-in" Windows Azure uses .NET, OSS languages and standard interfaces for the code. Sure, you're not going to take the code line-for-line and run it on a mainframe, but it's standard code that you write, and can port to something else. And the data is yours - you can bring it back whever you want. It's either in text or binary form, that you have complete control over. There are no licenses - you can "pay as you go", and when you're done, you can leave the service and take all your code, data and IP with you.   So go out there, read up, try it. Use it where it works. And don't believe everything you hear - sometimes the Internet doesn't get it all correct. :)

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• Tailoring the Oracle Fusion Applications User Interface with Oracle Composer

  - by mvaughan

  By Killian Evers, Oracle Applications User Experience Changing the user interface (UI) is one of the most common modifications customers perform to Oracle Fusion Applications. Typically, customers add or remove a field based on their needs. Oracle makes the process of tailoring easier for customers, and reduces the burden for their IT staff, which you can read about on the Usable Apps website or in an earlier VoX post.This is the first in a series of posts that will talk about the tools that Oracle has provided for tailoring with its family of composers. These tools are designed for business systems analysts, and they allow employees other than IT staff to make changes in an upgrade-safe and patch-friendly manner. Let’s take a deep dive into one of these composers, the Oracle Composer. Oracle Composer allows business users to modify existing UIs after they have been deployed and are in use. It is an integral component of our SaaS offering. Using Oracle Composer, users can control:     •    Who sees the changes     •    When the changes are made     •    What changes are made Change for me, change for you, change for all of youOne of the most powerful aspects of Oracle Composer is its flexibility. Oracle uses Oracle Composer to make changes for a user or group of users – those who see the changes. A user of Oracle Fusion Applications can make changes to the user interface at runtime via Oracle Composer, and these changes will remain every time they log into the system. For example, they can rearrange certain objects on a page, add and remove designated content, and save queries.Business systems analysts can make changes to Oracle Fusion Application UIs for groups of users or all users. Oracle’s Fusion Middleware Metadata Services (MDS) stores these changes and retrieves them at runtime, merging customizations with the base metadata and revealing the final experience to the end user. A tailored application can have multiple customization layers, and some layers can be specific to certain Fusion Applications. Some examples of customization layers are: site, organization, country, or role. Customization layers are applied in a specific order of precedence on top of the base application metadata. This image illustrates how customization layers are applied.What time is it?Users make changes to UIs at design time, runtime, and design time at runtime. Design time changes are typically made by application developers using an integrated development environment, or IDE, such as Oracle JDeveloper. Once made, these changes are then deployed to managed servers by application administrators. Oracle Composer covers the other two areas: Runtime changes and design time at runtime changes. When we say users are making changes at runtime, we mean that the changes are made within the running application and take effect immediately in the running application. A prime example of this ability is users who make changes to their running application that only affect the UIs they see. What is new with Oracle Composer is the last area: Design time at runtime.  A business systems analyst can make changes to the UIs at runtime but does not have to make those changes immediately to the application. These changes are stored as metadata, separate from the base application definitions. Customizations made at runtime can be saved in a sandbox so that the changes can be isolated and validated before being published into an environment, without the need to redeploy the application. What can I do?Oracle Composer can be run in one of two modes. Depending on which mode is chosen, you may have different capabilities available for changing the UIs. The first mode is view mode, the most common default mode for most pages. This is the mode that is used for personalizations or user customizations. Users can access this mode via the Personalization link (see below) in the global region on Oracle Fusion Applications pages. In this mode, you can rearrange components on a page with drag-and-drop, collapse or expand components, add approved external content, and change the overall layout of a page. However, all of the changes made this way are exclusive to that particular user.The second mode, edit mode, is typically made available to select users with access privileges to edit page content. We call these folks business systems analysts. This mode is used to make UI changes for groups of users. Users with appropriate privileges can access the edit mode of Oracle Composer via the Administration menu (see below) in the global region on Oracle Fusion Applications pages. In edit mode, users can also add components, delete components, and edit component properties. While in edit mode in Oracle Composer, there are two views that assist the business systems analyst with making UI changes: Design View and Source View (see below). Design View, the default view, is a WYSIWYG rendering of the page and its content. The business systems analyst can perform these actions: Add content – including custom content like a portlet displaying news or stock quotes, or predefined content delivered from Oracle Fusion Applications (including ADF components and task flows) Rearrange content – performed via drag-and-drop on the page or by using the actions menu of a component or portlet to move content around Edit component properties and parameters – for specific components, control the visual properties such as text or display labels, or parameters such as RSS feeds Hide or show components – hidden components can be re-shown Delete components Change page layout – users can select from eight pre-defined layouts Edit page properties – create or edit a page’s parameters and display properties Reset page customizations – remove edits made to the page in the current layer and/or reset the page to a previous state. Detailed information on each of these capabilities and the additional actions not covered in the list above can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.This image shows what the screen looks like in Design View.Source View, the second option in the edit mode of Oracle Composer, provides a WYSIWYG and a hierarchical rendering of page components in a component navigator. In Source View, users can access and modify properties of components that are not otherwise selectable in Design View. For example, many ADF Faces components can be edited only in Source View. Users can also edit components within a task flow. This image shows what the screen looks like in Source View.Detailed information on Source View can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.Oracle Composer enables any application or portal to be customized or personalized after it has been deployed and is in use. It is designed to be extremely easy to use so that both business systems analysts and users can edit Oracle Fusion Applications pages with a few clicks of the mouse. Oracle Composer runs in all modern browsers and provides a rich, dynamic way to edit JSF application and portal pages.From the editor: The next post in this series about composers will be on Data Composer. You can also catch Killian speaking about extensibility at OpenWorld 2012 and in her Faces of Fusion video.

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• The Data Scientist

  - by BuckWoody

  A new term - well, perhaps not that new - has come up and I’m actually very excited about it. The term is Data Scientist, and since it’s new, it’s fairly undefined. I’ll explain what I think it means, and why I’m excited about it. In general, I’ve found the term deals at its most basic with analyzing data. Of course, we all do that, and the term itself in that definition is redundant. There is no science that I know of that does not work with analyzing lots of data. But the term seems to refer to more than the common practices of looking at data visually, putting it in a spreadsheet or report, or even using simple coding to examine data sets. The term Data Scientist (as far as I can make out this early in it’s use) is someone who has a strong understanding of data sources, relevance (statistical and otherwise) and processing methods as well as front-end displays of large sets of complicated data. Some - but not all - Business Intelligence professionals have these skills. In other cases, senior developers, database architects or others fill these needs, but in my experience, many lack the strong mathematical skills needed to make these choices properly. I’ve divided the knowledge base for someone that would wear this title into three large segments. It remains to be seen if a given Data Scientist would be responsible for knowing all these areas or would specialize. There are pretty high requirements on the math side, specifically in graduate-degree level statistics, but in my experience a company will only have a few of these folks, so they are expected to know quite a bit in each of these areas. Persistence The first area is finding, cleaning and storing the data. In some cases, no cleaning is done prior to storage - it’s just identified and the cleansing is done in a later step. This area is where the professional would be able to tell if a particular data set should be stored in a Relational Database Management System (RDBMS), across a set of key/value pair storage (NoSQL) or in a file system like HDFS (part of the Hadoop landscape) or other methods. Or do you examine the stream of data without storing it in another system at all? This is an important decision - it’s a foundation choice that deals not only with a lot of expense of purchasing systems or even using Cloud Computing (PaaS, SaaS or IaaS) to source it, but also the skillsets and other resources needed to care and feed the system for a long time. The Data Scientist sets something into motion that will probably outlast his or her career at a company or organization. Often these choices are made by senior developers, database administrators or architects in a company. But sometimes each of these has a certain bias towards making a decision one way or another. The Data Scientist would examine these choices in light of the data itself, starting perhaps even before the business requirements are created. The business may not even be aware of all the strategic and tactical data sources that they have access to. Processing Once the decision is made to store the data, the next set of decisions are based around how to process the data. An RDBMS scales well to a certain level, and provides a high degree of ACID compliance as well as offering a well-known set-based language to work with this data. In other cases, scale should be spread among multiple nodes (as in the case of Hadoop landscapes or NoSQL offerings) or even across a Cloud provider like Windows Azure Table Storage. In fact, in many cases - most of the ones I’m dealing with lately - the data should be split among multiple types of processing environments. This is a newer idea. Many data professionals simply pick a methodology (RDBMS with Star Schemas, NoSQL, etc.) and put all data there, regardless of its shape, processing needs and so on. A Data Scientist is familiar not only with the various processing methods, but how they work, so that they can choose the right one for a given need. This is a huge time commitment, hence the need for a dedicated title like this one. Presentation This is where the need for a Data Scientist is most often already being filled, sometimes with more or less success. The latest Business Intelligence systems are quite good at allowing you to create amazing graphics - but it’s the data behind the graphics that are the most important component of truly effective displays. This is where the mathematics requirement of the Data Scientist title is the most unforgiving. In fact, someone without a good foundation in statistics is not a good candidate for creating reports. Even a basic level of statistics can be dangerous. Anyone who works in analyzing data will tell you that there are multiple errors possible when data just seems right - and basic statistics bears out that you’re on the right track - that are only solvable when you understanding why the statistical formula works the way it does. And there are lots of ways of presenting data. Sometimes all you need is a “yes” or “no” answer that can only come after heavy analysis work. In that case, a simple e-mail might be all the reporting you need. In others, complex relationships and multiple components require a deep understanding of the various graphical methods of presenting data. Knowing which kind of chart, color, graphic or shape conveys a particular datum best is essential knowledge for the Data Scientist. Why I’m excited I love this area of study. I like math, stats, and computing technologies, but it goes beyond that. I love what data can do - how it can help an organization. I’ve been fortunate enough in my professional career these past two decades to work with lots of folks who perform this role at companies from aerospace to medical firms, from manufacturing to retail. Interestingly, the size of the company really isn’t germane here. I worked with one very small bio-tech (cryogenics) company that worked deeply with analysis of complex interrelated data. So  watch this space. No, I’m not leaving Azure or distributed computing or Microsoft. In fact, I think I’m perfectly situated to investigate this role further. We have a huge set of tools, from RDBMS to Hadoop to allow me to explore. And I’m happy to share what I learn along the way.

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• Windows Azure Myths

  - by BuckWoody

  Windows Azure is part of the Microsoft "stack" - the suite of software and services we offer. Because we have so many products in almost every part of technology, it's hard to know everything about all parts of what we do - even for those of us who work here. So it's no surprise that some folks are not as familiar with Windows and SQL Azure as they are, say Windows Server or XBox. As I chat with folks about a solution for a business or organization need, I put Windows Azure into the mix. I always start off with "What do you already know about Windows Azure?" so that I don't bore folks with information they already have. I some cases they've checked out the product ahead of time and have specific questions, in others they aren't as familiar, and in still others there is a fair amount of mis-information. Sometimes that's because of a marketing failure, sometimes it's hearsay, and somtetimes it's active misinformation. I thought I might lay out a few of these misconceptions. As always - do your fact-checking! Never take anyone's word alone (including mine) as gospel. Make sure you educate yourself on your options. Your company or your clients depend on you to have the right information on IT, so make sure you live up to that. Myth 1: Nobody uses Windows Azure It's true that we don't give out numbers on the amount of clients on Windows and SQL Azure. But lots of folks are here - companies you may have heard of like Boeing, NASA, Fujitsu, The City of London, Nuedesic, and many others. I deal with firms small and large that use Windows Azure for mission-critical applications, sometimes totally on Windows and/or SQL Azure, sometimes in conjunction with an on-premises system, sometimes for only a specific component in Windows Azure like storage. The interesting thing is that many sites you visit have a Windows Azure component, or are running on Windows Azure. They just don't announce it. Just like the other cloud providers, the companies have asked to be completely branded themselves - they don't want you to be aware or care that they are on Windows Azure. Sometimes that's for security, other times it's for different reasons. It's just like the web sites you visit. For the most part, they don't advertise which OS or Web Server they use. It really just shouldn't matter. The point is that they just use what works to solve a given problem. Check out a few public case studies here: https://www.windowsazure.com/en-us/home/case-studies/ Myth 2: It's only for Microsoft stuff - can't use Open Source This is the one I face the most, and am the most dismayed by. We work just fine with many open source products, including Java, NodeJS, PHP, Ruby, Python, Hadoop, and many other languages and applications. You can quickly deploy a Wordpress, Umbraco and other "kits". We have software development kits (SDK's) for iPhones, iPads, Android, Windows phones and more. We have an SDK to work with FaceBook and other social networks. In short, we play well with others. More on the languages and runtimes we support here: https://www.windowsazure.com/en-us/develop/overview/ More on the SDK's here: http://www.wadewegner.com/2011/05/windows-azure-toolkit-for-ios/, http://www.wadewegner.com/2011/08/windows-azure-toolkits-for-devices-now-with-android/, http://azuretoolkit.codeplex.com/ Myth 3: Microsoft expects me to switch everything to "the cloud" No, we don't. That would be disasterous, unless the only things you run in your company uses works perfectly in Azure. Use Windows Azure  - or any cloud for that matter - where it works. Whenever I talk to companies, I focus on two things: Something that is broken and needs to be re-architected Something you want to do that is new If something is broken, and you need new tools to scale, extend, add capacity dynamically and so on, then you can consider using Windows or SQL Azure. It can help solve problems that you have, or it may include a component you don't want to write or architect yourself. Sometimes you want to do something new, like extend your company's offerings to mobile phones, to the web, or to a social network. More info on where it works here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx Myth 4: I have to write code to use Windows and SQL Azure If Windows Azure is a PaaS - a Platform as a Service - then don't you have to write code to use it? Nope. Windows and SQL Azure are made up of various components. Some of those components allow you to write and deploy code (like Compute) and others don't. We have lots of customers using Windows Azure storage as a backup, to securely share files instead of using DropBox, to distribute videos or code or firmware, and more. Others use our High Performance Computing (HPC) offering to rent a supercomputer when they need one. You can even throw workloads at that using Excel! In addition there are lots of other components in Windows Azure you can use, from the Windows Azure Media Services to others. More here: https://www.windowsazure.com/en-us/home/scenarios/saas/ Myth 5: Windows Azure is just another form of "vendor lock-in" Windows Azure uses .NET, OSS languages and standard interfaces for the code. Sure, you're not going to take the code line-for-line and run it on a mainframe, but it's standard code that you write, and can port to something else. And the data is yours - you can bring it back whever you want. It's either in text or binary form, that you have complete control over. There are no licenses - you can "pay as you go", and when you're done, you can leave the service and take all your code, data and IP with you.   So go out there, read up, try it. Use it where it works. And don't believe everything you hear - sometimes the Internet doesn't get it all correct. :)

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• Translating Your Customizations

  - by Richard Bingham

  This blog post explains the basics of translating the customizations you can make to Fusion Applications products, with the inclusion of information for both composer-based customizations and the generic design-time customizations done via JDeveloper. Introduction Like most Oracle Applications, Fusion Applications installs on-premise with a US-English base language that is, in Release 7, supported by the option to add up to a total of 22 additional language packs (In Oracle Cloud production environments languages are pre-installed already). As such many organizations offer their users the option of working with their local language, and logically that should also apply for any customizations as well. Composer-based UI Customizations Customizations made in Page Composer take into consideration the session LOCALE, as set in the user preferences screen, during all customization work, and stores the customization in the MDS repository accordingly. As such the actual new or changed values used will only apply for the same language under which the customization was made, and text for any other languages requires a separate upload. See the Resource Bundles section below, which incidentally also applies to custom UI changes done in JDeveloper. You may have noticed this when you select the “Select Text Resource” menu option when editing the text on a page. Using this ensures that the resource bundles are used, whereas if you define a static value in Expression Builder it will never be available for translation. Notice in the screenshot below the “What’s New” custom value I have already defined using the ‘Select Text Resource’ feature is internally using the adfBundle groovy function to pull the custom value for my key (RT_S_1) from the ComposerOverrideBundle. Figure 1 – Page Composer showing the override bundle being used. Business Objects Customizing the Business Objects available in the Applications Composer tool for the CRM products, such as adding additional fields, also operates using the session language. Translating these additional values for these fields into other installed languages requires loading additional resource bundles, again as described below. Reports and Analytics Most customizations to Reports and BI Analytics are just essentially reorganizations and visualizations of existing number and text data from the system, and as such will use the appropriate values based on the users session language. Where a translated value or string exists for that session language, it will be used without the need for additional work. Extending through the addition of brand new reports and analytics requires another method of loading the translated strings, as part of what is known as ‘Localizing’ the BI Catalog and Metadata. This time it is via an export/import of XML data through the BI Administrators console, and is described in the OBIEE Admin Guide. Fusion Applications reports based on BI Publisher are already defined in template-per-locale, and in addition provide an extra process for getting the data for translation and reloading. This again uses the standard resource bundle format. Loading a custom report is illustrated in this video from our YouTube channel which shows the screen for both setting the template local and running an export for translation. Fusion Applications Menus Whilst the seeded Navigator and Global Menu values are fully translated when the additional language is installed, if they are customized then the change or new menu item will apply universally, not currently per language. This is set to change in a future release with the new UI Text Editor feature described below. More on Resource Bundles As mentioned above, to provide translations for most of your customizations you need to add values to a resource bundle. This is an industry open standard (OASIS) format XML file with the extension .xliff, and store translated values for the strings used by ADF at run-time. The general process is that these values are exported from the MDS repository, manually edited, and then imported back in again.This needs to be done by an administrator, via either WLST commands or through Enterprise Manager as per the screenshot below. This is detailed out in the Fusion Applications Extensibility Guide. For SaaS environments the Cloud Operations team can assist. Figure 2 – Enterprise Manager’s MDS export used getting resource bundles for manual translation and re-imported on the same screen. All customized strings are stored in an override bundle (xliff file) for each locale, suffixed with the language initials, with English ones being saved to the default. As such each language bundle can be easily identified and updated. Similarly if you used JDeveloper to create your own applications as extensions to Fusion Applications you would use the native support for resource bundles, and add them into the faces-config.xml file for inclusion in your application. An example is this ADF customization video from our YouTube channel. JDeveloper also supports automatic synchronization between your underlying resource bundles and any translatable strings you add – very handy. For more information see chapters on “Using Automatic Resource Bundle Integration in JDeveloper” and “Manually Defining Resource Bundles and Locales” in the Oracle Fusion Middleware Web User Interface Developer’s Guide for Oracle Application Development Framework. FND Messages and Look-ups FND Messages, as defined here, are not used for UI labels (they are known as ‘strings’), but are the responses back to users as a result of an action, such as from a page submit. Each ‘message’ is defined and stored in the related database table (FND_MESSAGES_B), with another (FND_MESSAGES_TL) holding any language-specific values. These come seeded with the additional language installs, however if you customize the messages via the “Manage Messages” task in Functional Setup Manager, or add new ones, then currently (in Release 7) you’ll need to repeat it for each language. Figure 3 – An FND Message defined in an English user session. Similarly Look-ups are stored in a translation table (FND_LOOKUP_VALUES_TL) where appropriate, and can be customized by setting the users session language and making the change  in the Setup and Maintenance task entitled “Manage [Standard|Common] Look-ups”. Online Help Yes, in fact all the seeded help is applied as part of each language pack install as part of the post-install provisioning process. If you are editing or adding custom online help then the Create Help screen provides a drop-down of which language your help customization will apply to. This is shown in the video below from our YouTube channel, and obviously you’ll need to it for each language in use. What is Coming for Translations? Currently planned for Release 8 is something called the User Interface (UI) Text Editor. This tool will allow the editing of all the text shown on the pages and forms of Fusion Application. This will provide a search based on a particular term or word, say “Worker”, and will allow it to be adjusted, say to “Employee”, which then updates all the Resource Bundles that contain it. In the case of multi-language environments, it will use the users session language (locale) to know which Resource Bundles to apply the change to. This capability will also support customization sandboxes, to help ensure changes can be tested and approved.  It is also interesting to note that the design currently allows any page-specific customizations done using Page Composer or Application Composer to over-write the global changes done via the UI Text Editor, allowing for special context-sensitive values to still be used. Further Reading and Resources The following short list provides the mains resources for digging into more detail on translation support for both Composer and JDeveloper customization projects. There is a dedicated chapter entitled “Translating Custom Text” in the Fusion Applications Extensibility Guide. This has good examples and steps for many tasks, especially administering resource bundles. Using localization formatting (numbers, dates etc) for design-time changes is well documented in the Fusion Applications Developer Guide. For more guidelines on general design-time globalization, see either the ‘Internationalizing and Localizing Pages’ chapter in the Oracle Fusion Middleware Web User Interface Developer’s Guide for Oracle Application Development Framework (Oracle Fusion Applications Edition) or the general Oracle Database Globalization Support Guide. The Oracle Architecture ‘A-Team’ provided a recent post on customizing the user session timeout popup, using design-time changes to resource bundles. It has detailed step-by-step examples which can be a useful illustration.

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• Augmenting your Social Efforts via Data as a Service (DaaS)

  - by Mike Stiles

  The following is the 3rd in a series of posts on the value of leveraging social data across your enterprise by Oracle VP Product Development Don Springer and Oracle Cloud Data and Insight Service Sr. Director Product Management Niraj Deo. In this post, we will discuss the approach and value of integrating additional “public” data via a cloud-based Data-as-as-Service platform (or DaaS) to augment your Socially Enabled Big Data Analytics and CX Management. Let’s assume you have a functional Social-CRM platform in place. You are now successfully and continuously listening and learning from your customers and key constituents in Social Media, you are identifying relevant posts and following up with direct engagement where warranted (both 1:1, 1:community, 1:all), and you are starting to integrate signals for communication into your appropriate Customer Experience (CX) Management systems as well as insights for analysis in your business intelligence application. What is the next step? Augmenting Social Data with other Public Data for More Advanced Analytics When we say advanced analytics, we are talking about understanding causality and correlation from a wide variety, volume and velocity of data to Key Performance Indicators (KPI) to achieve and optimize business value. And in some cases, to predict future performance to make appropriate course corrections and change the outcome to your advantage while you can. The data to acquire, process and analyze this is very nuanced: It can vary across structured, semi-structured, and unstructured data It can span across content, profile, and communities of profiles data It is increasingly public, curated and user generated The key is not just getting the data, but making it value-added data and using it to help discover the insights to connect to and improve your KPIs. As we spend time working with our larger customers on advanced analytics, we have seen a need arise for more business applications to have the ability to ingest and use “quality” curated, social, transactional reference data and corresponding insights. The challenge for the enterprise has been getting this data inline into an easily accessible system and providing the contextual integration of the underlying data enriched with insights to be exported into the enterprise’s business applications. The following diagram shows the requirements for this next generation data and insights service or (DaaS): Some quick points on these requirements: Public Data, which in this context is about Common Business Entities, such as - Customers, Suppliers, Partners, Competitors (all are organizations) Contacts, Consumers, Employees (all are people) Products, Brands This data can be broadly categorized incrementally as - Base Utility data (address, industry classification) Public Master Reference data (trade style, hierarchy) Social/Web data (News, Feeds, Graph) Transactional Data generated by enterprise process, workflows etc. This Data has traits of high-volume, variety, velocity etc., and the technology needed to efficiently integrate this data for your needs includes - Change management of Public Reference Data across all categories Applied Big Data to extract statics as well as real-time insights Knowledge Diagnostics and Data Mining As you consider how to deploy this solution, many of our customers will be using an online “cloud” service that provides quality data and insights uniformly to all their necessary applications. In addition, they are requesting a service that is: Agile and Easy to Use: Applications integrated with the service can obtain data on-demand, quickly and simply Cost-effective: Pre-integrated into applications so customers don’t have to Has High Data Quality: Single point access to reference data for data quality and linkages to transactional, curated and social data Supports Data Governance: Becomes more manageable and cost-effective since control of data privacy and compliance can be enforced in a centralized place Data-as-a-Service (DaaS) Just as the cloud has transformed and now offers a better path for how an enterprise manages its IT from their infrastructure, platform, and software (IaaS, PaaS, and SaaS), the next step is data (DaaS). Over the last 3 years, we have seen the market begin to offer a cloud-based data service and gain initial traction. On one side of the DaaS continuum, we see an “appliance” type of service that provides a single, reliable source of accurate business data plus social information about accounts, leads, contacts, etc. On the other side of the continuum we see more of an online market “exchange” approach where ISVs and Data Publishers can publish and sell premium datasets within the exchange, with the exchange providing a rich set of web interfaces to improve the ease of data integration. Why the difference? It depends on the provider’s philosophy on how fast the rate of commoditization of certain data types will occur. How do you decide the best approach? Our perspective, as shown in the diagram below, is that the enterprise should develop an elastic schema to support multi-domain applicability. This allows the enterprise to take the most flexible approach to harness the speed and breadth of public data to achieve value. The key tenet of the proposed approach is that an enterprise carefully federates common utility, master reference data end points, mobility considerations and content processing, so that they are pervasively available. One way you may already be familiar with this approach is in how you do Address Verification treatments for accounts, contacts etc. If you design and revise this service in such a way that it is also easily available to social analytic needs, you could extend this to launch geo-location based social use cases (marketing, sales etc.). Our fundamental belief is that value-added data achieved through enrichment with specialized algorithms, as well as applying business “know-how” to weight-factor KPIs based on innovative combinations across an ever-increasing variety, volume and velocity of data, will be where real value is achieved. Essentially, Data-as-a-Service becomes a single entry point for the ever-increasing richness and volume of public data, with enrichment and combined capabilities to extract and integrate the right data from the right sources with the right factoring at the right time for faster decision-making and action within your core business applications. As more data becomes available (and in many cases commoditized), this value-added data processing approach will provide you with ongoing competitive advantage. Let’s look at a quick example of creating a master reference relationship that could be used as an input for a variety of your already existing business applications. In phase 1, a simple master relationship is achieved between a company (e.g. General Motors) and a variety of car brands’ social insights. The reference data allows for easy sort, export and integration into a set of CRM use cases for analytics, sales and marketing CRM. In phase 2, as you create more data relationships (e.g. competitors, contacts, other brands) to have broader and deeper references (social profiles, social meta-data) for more use cases across CRM, HCM, SRM, etc. This is just the tip of the iceberg, as the amount of master reference relationships is constrained only by your imagination and the availability of quality curated data you have to work with. DaaS is just now emerging onto the marketplace as the next step in cloud transformation. For some of you, this may be the first you have heard about it. Let us know if you have questions, or perspectives. In the meantime, we will continue to share insights as we can.Photo: Erik Araujo, stock.xchng

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• Windows Azure – Write, Run or Use Software

  - by BuckWoody

  Windows Azure is a platform that has you covered, whether you need to write software, run software that is already written, or Install and use “canned” software whether you or someone else wrote it. Like any platform, it’s a set of tools you can use where it makes sense to solve a problem. The primary location for Windows Azure information is located at http://windowsazure.com. You can find everything there from the development kits for writing software to pricing, licensing and tutorials on all of that. I have a few links here for learning to use Windows Azure – although it’s best if you focus not on the tools, but what you want to solve. I’ve got it broken down here into various sections, so you can quickly locate things you want to know. I’ll include resources here from Microsoft and elsewhere – I use these same resources in the Architectural Design Sessions (ADS) I do with my clients worldwide. Write Software Also called “Platform as a Service” (PaaS), Windows Azure has lots of components you can use together or separately that allow you to write software in .NET or various Open Source languages to work completely online, or in partnership with code you have on-premises or both – even if you’re using other cloud providers. Keep in mind that all of the features you see here can be used together, or independently. For instance, you might only use a Web Site, or use Storage, but you can use both together. You can access all of these components through standard REST API calls, or using our Software Development Kit’s API’s, which are a lot easier. In any case, you simply use Visual Studio, Eclipse, Cloud9 IDE, or even a text editor to write your code from a Mac, PC or Linux.  Components you can use: Azure Web Sites: Windows Azure Web Sites allow you to quickly write an deploy websites, without setting a Virtual Machine, installing a web server or configuring complex settings. They work alone, with other Windows Azure Web Sites, or with other parts of Windows Azure. Web and Worker Roles: Windows Azure Web Roles give you a full stateless computing instance with Internet Information Services (IIS) installed and configured. Windows Azure Worker Roles give you a full stateless computing instance without Information Services (IIS) installed, often used in a "Services" mode. Scale-out is achieved either manually or programmatically under your control. Storage: Windows Azure Storage types include Blobs to store raw binary data, Tables to use key/value pair data (like NoSQL data structures), Queues that allow interaction between stateless roles, and a relational SQL Server database. Other Services: Windows Azure has many other services such as a security mechanism, a Cache (memcacheD compliant), a Service Bus, a Traffic Manager and more. Once again, these features can be used with a Windows Azure project, or alone based on your needs. Various Languages: Windows Azure supports the .NET stack of languages, as well as many Open-Source languages like Java, Python, PHP, Ruby, NodeJS, C++ and more.   Use Software Also called “Software as a Service” (SaaS) this often means consumer or business-level software like Hotmail or Office 365. In other words, you simply log on, use the software, and log off – there’s nothing to install, and little to even configure. For the Information Technology professional, however, It’s not quite the same. We want software that provides services, but in a platform. That means we want things like Hadoop or other software we don’t want to have to install and configure.  Components you can use: Kits: Various software “kits” or packages are supported with just a few clicks, such as Umbraco, Wordpress, and others. Windows Azure Media Services: Windows Azure Media Services is a suite of services that allows you to upload media for encoding, processing and even streaming – or even one or more of those functions. We can add DRM and even commercials to your media if you like. Windows Azure Media Services is used to stream large events all the way down to small training videos. High Performance Computing and “Big Data”: Windows Azure allows you to scale to huge workloads using a few clicks to deploy Hadoop Clusters or the High Performance Computing (HPC) nodes, accepting HPC Jobs, Pig and Hive Jobs, and even interfacing with Microsoft Excel. Windows Azure Marketplace: Windows Azure Marketplace offers data and programs you can quickly implement and use – some free, some for-fee.   Run Software Also known as “Infrastructure as a Service” (IaaS), this offering allows you to build or simply choose a Virtual Machine to run server-based software.  Components you can use: Persistent Virtual Machines: You can choose to install Windows Server, Windows Server with Active Directory, with SQL Server, or even SharePoint from a pre-configured gallery. You can configure your own server images with standard Hyper-V technology and load them yourselves – and even bring them back when you’re done. As a new offering, we also even allow you to select various distributions of Linux – a first for Microsoft. Windows Azure Connect: You can connect your on-premises networks to Windows Azure Instances. Storage: Windows Azure Storage can be used as a remote backup, a hybrid storage location and more using software or even hardware appliances.   Decision Matrix With all of these options, you can use Windows Azure to solve just about any computing problem. It’s often hard to know when to use something on-premises, in the cloud, and what kind of service to use. I’ve used a decision matrix in the last couple of years to take a particular problem and choose the proper technology to solve it. It’s all about options – there is no “silver bullet”, whether that’s Windows Azure or any other set of functions. I take the problem, decide which particular component I want to own and control – and choose the column that has that box darkened. For instance, if I have to control the wiring for a solution (a requirement in some military and government installations), that means the “Networking” component needs to be dark, and so I select the “On Premises” column for that particular solution. If I just need the solution provided and I want no control at all, I can look as “Software as a Service” solutions. Security, Pricing, and Other Info  Security: Security is one of the first questions you should ask in any distributed computing environment. We have certification info, coding guidelines and more, even a general “Request for Information” RFI Response already created for you.   Pricing: Are there licenses? How much does this cost? Is there a way to estimate the costs in this new environment? New Features: Many new features were added to Windows Azure - a good roundup of those changes can be found here. Support: Software Support on Virtual Machines, general support.    

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• Getting Started With Tailoring Business Processes

  - by Richard Bingham

  In this article, and for the sake of simplicity, we will use the term “On-Premise” to mean a deployment where you have design-time development access to the instance, including administration of the technology components, the applications filesystem, and the database. In reality this might be a local development instance that is then supported by a team who can deploy your customizations to the restricted production instance equivalents. Tools Overview Firstly let’s look at the Design-Time tools within JDeveloper for customizing and extending the artifacts of a Business Process. In essence this falls into two buckets; SOA Composite Editor for working with BPEL processes, and the BPM Studio. The SOA Composite Editor As a standard extension to JDeveloper, this graphical design tool should be familiar to anyone previously worked with Oracle SOA Server. With easy-to-use modeling capability, backed-up by full XML source-view (for read-only), it provides everything that is needed to implement the technical design. In simple terms, once deployed to the remote SOA Server the composite components (like Mediator) leverage the Event Delivery Network (EDN) for interaction with the application logic. If you are customizing an existing Fusion Applications BPEL process then be aware that it does support MDS-based customization layers just like Page Composer where different customizations are used based on the run-time context, like for a specific Product or Business Unit. This also makes them safe from patching and upgrades, although only a single active version of the composite is available at run-time. This is defined by a field on the composite record, available in Enterprise Manager. Obviously if you wish to fire different activities and tasks based on the user context then you can should include switches to fork the flows in your custom BPEL process. Figure 1 – A BPEL process in Composite Editor The following describes the simplified steps for making customizations to BPEL processes. This is the most common method of changing the business processes of Fusion Applications, as over 400 BPEL-based composite applications are provided out-of-the-box. Setup your local Fusion Applications JDeveloper environment. The SOA Composite Editor should be installed as part of the Fusion Applications extension. If there are problems you can also find it under the ‘Check for Updates’ help menu option. Since SOA Server is not part of the JDeveloper integrated WebLogic Server, setup a standalone WebLogic environment for deploying and testing. Obviously you might use a Fusion Applications development instance also. Package the existing standard Fusion Applications SOA Composite using Enterprise Manager and export it as a complete SOA Archive (SAR) file, resulting in a local .jar file. You may need to ask your system administrator for this. Import the exported SAR .jar file into JDeveloper using the File menu, under the option ‘SOA Archive into SOA Project’. In JDeveloper set the appropriate customization layer values, and then change from the default role to the Fusion Applications Customization Developer role. Make the customizations and save the application project. Finally redeploy the composite application, either to a direct Application Server connection, or as a fresh SAR (jar) file that can then be re-imported and deployed via Enterprise Manager. The Business Process Management (BPM) Suite In addition to the relatively low-level development environment associated with BPEL process creation, Oracle provides a suite of products that allow business process adjustments to be made without the need for some of the programming skills.  The aim is to abstract much of the technical implementation and to provide a Business Analyst tools for immediately implementing organization changes. Obviously there are some limitations on what they can do, however the BPM Suite functionality increases with each release and for the majority of the cases the tools remains as applicable as its developer-orientated sister. At the current time business processes must be explicitly coded to support just one of these use-cases, either BPEL for developer use or BPM for business analyst use. That said, they both run on the same SOA Server in much the same way. The components bundled in each SOA Composite Application can be verified by inspection through Enterprise Manager. Figure 2 – A BPM Process in JDeveloper BPM Suite. BPM processes are written in a standard notation (BPMN) and the modeling tools are very similar to that of BPEL. The steps to deploy a custom BPM process are also essentially much the same, since the BPM process is bundled into a SOA Composite just like a BPEL process. As such the SOA Composite Editor  actually has support for both artifacts and even allows use of them together, such as a calling a BPM process as a partnerlink from a BPEL process. For more details see the references below. Business Analyst Tooling In addition to using JDeveloper extensions for BPM development, there are run-time tools that Business Analysts can use to make adjustments, so that without high costs of an IT project the system can be tuned to match changes to the business operation. The first tool to consider is the BPM Composer, deployed with the middleware SOA Server and accessible online, and for Fusion Applications it is under the Business Process icon on the homepage of the Application Composer. Figure 3 – Business Process Composer showing a CRM process flow. The key difference between this and using JDeveloper is that the BPM Composer has a Business Catalog prepopulated with features and functions that can be used, mostly through registered WebServices. This means no coding or complex interface development is required, simply drag-drop-configure. The items in the business catalog are seeded by either Oracle (as a BPM Template) or added to by your own custom development. You cannot create or generate catalog content from BPM Composer directly. As per the screenshot you can see the Business Catalog content in the BPM Project browser region. In addition, other online tools for use by Business Analysts include the BPM Worklist application for editing business rules and approval management configuration, plus the SOA Composer which focuses on non-approval business rules and domain value maps. At the current time there are only a handful of BPM processes shipped with Fusion Applications HCM and CRM, including on-boarding workers and processing customer registrations.  This also means a limited number of associated BPM Templates provided out-of-the-box, therefore a limited Business Catalog. That said, BPM-based extension is a powerful capability to leverage and will most likely develop going forwards, especially for use in SaaS deployments where full design-time JDeveloper access is not available. Further Reading For BPEL – Fusion Applications Extensibility Guide – Section 12 For BPM – Fusion Applications Extensibility Guide – Section 7 The product-specific documentation and implementation guides for Fusion Applications Fusion Middleware Developers Guide for SOA Suite Modeling and Implementation Guide for Oracle Business Process Management User’s Guide for Oracle Business Process Composer Oracle University courses on BPM Suite and SOA Development

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• Webcast Q&A: ING on How to Scale Role Management and Compliance

  - by Tanu Sood

  Thanks to all who attended the live webcast we hosted on ING: Scaling Role Management and Access Certifications to Thousands of Applications on Wed, April 11th. Those of you who couldn’t join us, the webcast replay is now available. Many thanks to our guest speaker, Mark Robison, Enterprise Architect at ING for walking us through ING’s drivers and rationale for the platform approach, the phased implementation strategy, results & metrics, roadmap and recommendations. We greatly appreciate the insight he shared with us all on the deployment synergies between Oracle Identity Manager (OIM) and Oracle Identity Analytics (OIA) to enforce streamlined user and role management and scalable compliance. Mark was also kind enough to walk us through specific solutions features that helped ING manage the problem of role explosion and implement closed loop remediation. Our host speaker, Neil Gandhi, Principal Product Manager, Oracle rounded off the presentation by discussing common use cases and deployment scenarios we see organizations implement to automate user/identity administration and enforce closed-loop scalable compliance. Neil also called out the specific features in Oracle Identity Analytics 11gR1 that cater to expediting and streamlining compliance processes such as access certifications. While we tackled a few questions during the webcast, we have captured the responses to those that we weren’t able to get to here; our sincere thanks to Mark Robison for taking the time to respond to questions specific to ING’s implementation and strategy. Q. Did you include business friendly entitlment descriptions, or is the business seeing application descriptors A. We include very business friendly descriptions.  The OIA tool has the facility to allow this. Q. When doing attestation on job change, who is in the workflow to review and confirm that the employee should continue to have access? Is that a best practice?   A. The new and old manager  are in the workflow.  The tool can check for any Separation of Duties (SOD) violations with both having similiar accesses.  It may not be a best practice, but it is a reality of doing your old and new job for a transition period on a transfer. Q. What versions of OIM and OIA are being used at ING?   A. OIM 11gR1 and OIA 11gR1; the very latest versions available. Q. Are you using an entitlements / role catalog?   A. Yes. We use both roles and entitlements. Q. What specific unexpected benefits did the Identity Warehouse provide ING?   A. The most unanticipated was to help Legal Hold identify user ID's in the various applications.   Other benefits included providing a one stop shop for all aggregated ID information. Q. How fine grained are your application and entitlements? Did OIA, OIM support that level of granularity?   A. We have some very fine grained entitlements, but we role this up into approved Roles to allow for easier management.   For managing very fine grained entitlements, Oracle offers the Oracle Entitlement Server.  We currently do not own this software but are considering it. Q. Do you allow any individual access or is everything truly role based?   A. We are a hybrid environment with roles and individual positive and negative entitlements Q. Did you use an Agile methodology like scrum to deliver functionality during your project? A. We started with waterfall, but used an agile approach to provide benefits after the initial implementation Q. How did you handle rolling out the standard ID format to existing users? A. We just used the standard IDs for new users.  We have not taken on a project to address the existing nonstandard IDs. Q. To avoid role explosion, how do you deal with apps that require more than a couple of entitlement TYPES? For example, an app may have different levels of access and it may need to know the user's country/state to associate them with particular customers.   A. We focus on the functional user and craft the role around their daily job requirements.  The role captures the required application entitlements.  To keep role explosion down, we use role mining in OIA and also meet and interview the business.  It is an iterative process to get role consensus. Q. Great presentation! How many rounds of Certifications has ING performed so far?  A. Around 7 quarters and constant certifications on transfer. Q. Did you have executive support from the top down   A. Yes  The executive support was key to our success. Q. For your cloud instance are you using OIA or OIM as SaaS?  A. No.  We are just provisioning and deprovisioning to various Cloud providers.  (Service Now is an example) Q. How do you ensure a role owner does not get more priviliges as are intended and thus violates another role, e,g, a DBA Roles should not get tor rigt to run somethings as root, as this would affect the root role? A. We have SOD  checks.  Also all Roles are initially approved by external audit and the role owners have to certify the roles and any changes Q. What is your ratio of employees to roles?   A. We are still in process going through our various lines of business, so I do not have a final ratio.  From what we have seen, the ratio varies greatly depending on the Line of Business and the diversity of Job Functions.  For standardized lines of business such as call centers, the ratio is very good where we can have a single role that covers many employees.  For specialized lines of business like treasury, it can be one or two people per role. Q. Is ING using Oracle On Demand service ?   A. No Q. Do you have to implement or migrate to OIM in order to get the Identity Warehouse, or can OIA provide the identity warehouse as well if you haven't reached OIM yet? A. No, OIM deployment is not required to implement OIA’s Identity Warehouse but as you heard during the webcast, there are tremendous deployment synergies in deploying both OIA and OIM together. Q. When is the Security Governor product coming out? A. Oracle Security Governor for Healthcare is available today. Hope you enjoyed the webcast and we look forward to having you join us for the next webcast in the Customers Talk: Identity as a Platform webcast series: Toyota: Putting Customers First – Identity Platform as a Business Enabler Wednesday, May 16th at 10 am PST/ 1 pm EST Register Today You can also register for a live event at a city near you where Aberdeen’s Derek Brink will discuss the survey results from the recently published report “Analyzing Platform vs. Point Solution Approach in Identity”. And, you can do a quick (& free)  online assessment of your identity programs by benchmarking it against the 160 organizations surveyed  in the Aberdeen report, compliments of Oracle. Here’s the slide deck from our ING webcast: ING webcast platform View more presentations from OracleIDM

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• Azure Task Scheduling Options

  - by charlie.mott

  Currently, the Azure PaaS does not offer a distributed\resilient task scheduling service.  If you do want to host a task scheduling product\solution off-premise (and ideally use Azure), what are your options? PaaS Option 1: Worker Roles Use a worker role to schedule and execute actions at specific time periods.  There are a few frameworks available to assist with this: http://azuretoolkit.codeplex.com https://github.com/Lokad/lokad-cloud/wiki/TaskScheduler http://blog.smarx.com/posts/building-a-task-scheduler-in-windows-azure - This addresses a slightly different set of requirements. It’s a more dynamic approach for queuing up tasks, but not repeatable tasks (e.g. daily). I found the Azure Toolkit option the most simple to implement.  Step 1 : Create a domain entity implementing IJob for each job to schedule.  In this sample, I asynchronously call a WCF service method. 1: namespace Acme.WorkerRole.Jobs 2: { 3: using AzureToolkit; 4: using ScheduledTasksService; 5: 6: public class UploadEmployeesJob : IJob 7: { 8: public void Run() 9: { 10: // Call Tasks Service 11: var client = new ScheduledTasksServiceClient("BasicHttpBinding_IScheduledTasksService"); 12: client.UploadEmployees(); 13: client.Close(); 14: } 15: } 16: } Step 2 : In the worker role run method, add the jobs to the toolkit engine. 1: namespace Acme.WorkerRole 2: { 3: using AzureToolkit.Engine; 4: using Jobs; 5:   6: public class WorkerRole : WorkerRoleEntryPoint 7: { 8: public override void Run() 9: { 10: var engine = new CloudEngine(); 11:   12: // Add Scheduled Jobs (using CronJob syntax - see http://www.adminschoice.com/crontab-quick-reference). 13:   14: // 1. Upload Employee job - 8.00 PM every weekday (Mon-Fri) 15: engine.WithJobScheduler().ScheduleJob<UploadEmployeesJob>(c => { c.CronSchedule = "0 20 * * 1-5"; }); 16: // 2. Purge Data job - 10 AM every Saturday 17: engine.WithJobScheduler().ScheduleJob<PurgeDataJob>(c => { c.CronSchedule = "0 10 * * 6"; }); 18: // 3. Process Exceptions job - Every 5 minutes 19: engine.WithJobScheduler().ScheduleJob<ProcessExceptionsJob>(c => { c.CronSchedule = "*/5 * * * *"; }); 20:   21: engine.Run(); 22: base.Run(); 23: } 24: } 25: } Pros Cons Azure Toolkit option is simple to implement. For the AzureToolkit option, you are limited to a single worker role.  Otherwise, the jobs will be executed multiple times, once for each worker role instance.   Paying for a continuously running worker role, even if it just processes a single job once a week.  If you only have a few scheduled tasks to run calling asynchronous services hosted in different web roles, an extra small worker role likely to be sufficient.  However, for an extra small worker role this still costs $14.40/month (03/09/2012). Option 2: Use Scheduled Task on Azure Web Role calling a console app Setup a Windows Scheduled Task on the Azure Web Role. This calls a console application that calls the WCF service methods that run the task actions. This design is described here: http://www.ronaldwidha.net/2011/02/23/cron-job-on-azure-using-scheduled-task-on-a-web-role-to-replace-azure-worker-role-for-background-job/ http://www.voiceoftech.com/swhitley/index.php/2011/07/windows-azure-task-scheduler/ http://devlicio.us/blogs/vinull/archive/2011/10/23/moving-to-azure-worker-roles-for-nothing-and-tasks-for-free.aspx Pros Cons Fairly easy to implement. Supportability - I RDC’ed onto the Azure server and stopped the scheduled task. I then rebooted the machine and the task was re-started. I also tried deleting the task and rebooting, the same thing occurred. The only way to permanently guarantee that a task is disabled is to do a fresh deployment. I think this is a major supportability concern.   Saleability - multiple instances would trigger multiple tasks. You can only have one instance for the scheduled task web role. The guidance implements setup of the scheduled task as part of a web role instance. But if you have more than one instance in a web role, the task will be triggered multiple times for each scheduled action (once per machine). Workaround: If we wanted to use scheduled tasks for another client with a saleable WCF service, then we could include the console & tasks scripts in a separate web role (e.g. a empty WCF service with no real purpose to it). SaaS Option 3: Azure Marketplace I thought that someone might be offering this type of service via the Azure marketplace. At the point of writing this blog post, I did not find anyone doing so. https://datamarket.azure.com/ Pros Cons   Nobody currently offers this on the Azure Marketplace. Option 4: Online Job Scheduling Service Provider There are plenty of online providers that offer this type of service on a pay-as-you-go approach.  Some of these are free for small usage.   Many of these providers are listed here: http://en.wikipedia.org/wiki/Webcron Pros Cons No bespoke development for scheduler. Reliance on third party. IaaS Option 5: Setup Scheduling Software on Azure IaaS VM’s One of job scheduling software offerings could be installed and configured on Azure VM’s.  A list of software options is listed here: http://en.wikipedia.org/wiki/List_of_job_scheduler_software Pros Cons Enterprise distributed\resilient task scheduling service VM Setup and maintenance   Software Licence Costs Option 6: VM Gallery A the time of writing this blog post, I did not spot a VM in the gallery that included pre-installation of any of the above software options. Pros Cons   No current VM template. Summary For my current project that had a small handful of tasks to schedule with a limited project budget I chose option 1 (a worker role using the Azure Toolkit to schedule tasks).  If I was building an enterprise scale solution for the future, options 4 and 5 are currently worthy of consideration. Hopefully, Microsoft will include tasks scheduling in the future as part of their PaaS offerings.

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• Getting HAPROXY to redirect http to https in users browser session

  - by Jon

  We are currently using a Internet cloud provider to host our SaaS platform. The platform consists of a Firewall - Cloud Provider SLB - - Apache Web Server - HAPROXY SLB - Liferay Platform We have had to use HAPROXY because of an issue with the cloud providers SLB that meant we were unable to use it for load balancing the Liferay platform applications. I have implemented HAPROXY in our secure tier and that seems to do the trick of load balancing the requests quite adequately. However during testing we encountered a functional issue whereby selecting a sub-menu from the web portal resulted in the application hanging, using an http analyser we saw that the request being passed back to the users browser was in http, from discussing this with the software vendor it transpires that the Liferay application has some hard-coded http links, and that other customers have worked around this by using physical NLB's such as F5 and redirecting the http traffic to https. The entry in the HAPROXY logs reads: haproxy[2717]: haproxy[2717]: <Apache Web Agent>:37957 [11/Apr/2013:08:07:00.128] http-uapi uapi/<ServerName> 0/0/0/9/10 200 4912 - - ---- 4/2/1/2/0 0/0 "GET /servicedesk/controller?docommand=renderradform&!key=esd_sfb001_frm_feedback_forms_list&isportalintegratedmode=true&USR=joe.bloggs%40gmail.com&_dc=1365667773097&redirecturl=controller%3Fdocommand%3Drenderbody%26%21key%3DESD_SFB001_FRM_FEEDBACK_FORMS_LIST%26isportalintegratedmode%3Dtrue&sso_token=ALiYv2UqzLsAhSw1ZchRDlCHlq44Bhj9&ONERROR=%2Fweb%2Fjsp%2Fapps%2Fportal-integration-error.jsp&itype=login&slicetoken=NW51O%242aRo%2C_Zz%2476P_9DTtnFmz6%28bhk&AUTOFORWARDURL=controller%3Fdocommand%3Drenderbody%26%21key%3DESD_SFB001_FRM_FEEDBACK_FORMS_LIST%26isportalintegratedmode%3Dtrue&LOGINPAGE=https%3A%2F%2F<FQDN of Web Portal>%2Fweb%2F4732cf01-82c3-4bc5-b6c9-552253e672cf%2Fworkflow-tools&appid=1&!uid=1&!redownloadToken=7.0.3.1.1363611301.0&userlocale=en_US&!datechanged=2012-05-18%2015:05:31.38 HTTP/1.1" :37957 [11/Apr/2013:08:07:00.128] http-uapi uapi/<ServerName> 0/0/0/9/10 200 4912 - - ---- 4/2/1/2/0 0/0 "GET /servicedesk/controller?docommand=renderradform&!key=esd_sfb001_frm_feedback_forms_list&isportalintegratedmode=true&USR=joe.bloggs%40gmail.com&_dc=1365667773097&redirecturl=controller%3Fdocommand%3Drenderbody%26%21key%3DESD_SFB001_FRM_FEEDBACK_FORMS_LIST%26isportalintegratedmode%3Dtrue&sso_token=ALiYv2UqzLsAhSw1ZchRDlCHlq44Bhj9&ONERROR=%2Fweb%2Fjsp%2Fapps%2Fportal-integration-error.jsp&itype=login&slicetoken=NW51O%242aRo%2C_Zz%2476P_9DTtnFmz6%28bhk&AUTOFORWARDURL=controller%3Fdocommand%3Drenderbody%26%21key%3DESD_SFB001_FRM_FEEDBACK_FORMS_LIST%26isportalintegratedmode%3Dtrue&LOGINPAGE=https%3A%2F%2F<FQDN of Web Portal>%2Fweb%2F4732cf01-82c3-4bc5-b6c9-552253e672cf%2Fworkflow-tools&appid=1&!uid=1&!redownloadToken=7.0.3.1.1363611301.0&userlocale=en_US&!datechanged=2012-05-18%2015:05:31.38 HTTP/1.1" The corresponding HTTP browser entry shows: http://<FQDN of ServiceDesk>/servicedesk/controller?docommand=renderradform&!key=esd_org019_frm_contact_list&isportalintegratedmode=true&USR=joe.bloggs%40gmail.com&_dc=1365665987887&redirecturl=controller%3Fdocommand%3Drenderbody%26%21key%3DESD_ORG019_FRM_CONTACT_LIST%26isportalintegratedmode%3Dtrue&sso_token=3NxsXYORMPp32SwL8ftVUCMH2QdWLH82&ONERROR=%2Fweb%2Fjsp%2Fapps%2Fportal-integration-error.jsp&itype=login&slicetoken=NW51O%242aRo%2C_Zz%2476P_9DTtnFmz6%28bhk&AUTOFORWARDURL=controller%3Fdocommand%3Drenderbody%26%21key%3DESD_ORG019_FRM_CONTACT_LIST%26isportalintegratedmode%3Dtrue&LOGINPAGE=https%3A%2F%2F<FQDN of Web Portal>>%2Fweb%2F4732cf01-82c3-4bc5-b6c9-552253e672cf%2Fapplication-setup&appid=1&!uid=1&!redownloadToken=7.0.3.1.1363611301.0&userlocale=en_US&!datechanged=2012-10-26%2019:00:25.08 From reading through the forums and other sites it looks like we should be use to use HAPROXY to redirect the traffic to https, but try as I might I cant get it to work. This is our HAPROXY configuration: global log 127.0.0.1 local2 chroot /var/lib/haproxy pidfile /var/run/haproxy.pid maxconn 4000 user haproxy group haproxy daemon stats socket /var/lib/haproxy/stats defaults mode http log global option httplog option dontlognull option http-server-close option forwardfor except 127.0.0.0/8 option redispatch retries 3 timeout http-request 10s timeout queue 1m timeout connect 10s timeout client 1m timeout server 1m timeout http-keep-alive 10s timeout check 10s maxconn 3000 frontend http-openfire bind *:7070 default_backend openfire backend openfire balance roundrobin server <serverName> <IPv4 Address>:7070 check server <serverName> <IPv4 Address>:7070 check frontend http-uapi bind *:7080 default_backend uapi backend uapi balance roundrobin server <serverName> <IPv4 Address>:7080 check server <serverName> <IPv4 Address>:7080 check frontend http-sec bind *:8080 default_backend sec backend sec balance roundrobin server <serverName> <IPv4 Address>:8080 check server <serverName> <IPv4 Address>:8080 check frontend http-wall bind *:9080 default_backend wall backend wall balance roundrobin server <serverName> <IPv4 Address>:9080 check server <serverName> <IPv4 Address>:9080 check frontend http-xmpp bind *:9090 default_backend xmpp backend xmpp balance roundrobin server <serverName> <IPv4 Address>:9090 check server <serverName> <IPv4 Address>:9090 check frontend http-aim bind *:10080 default_backend aim backend aim balance roundrobin server <serverName> <IPv4 Address>:10080 check server <serverName> <IPv4 Address>:10080 check frontend http-servicedesk bind *:8081 default_backend servicedesk backend servicedesk balance roundrobin server <serverName> <IPv4 Address>:8081 check server <serverName> <IPv4 Address>:8081 check listen stats :1936 mode http stats enable stats hide-version stats realm Haproxy\ Statistics stats uri / stats auth haproxy:<Password> I have tried following the articles listed posted on http://stackoverflow.com/questions/13227544/haproxy-redirecting-http-to-https-ssl and http://parsnips.net/haproxy-http-to-https-redirect/ but that hasn't made any difference. Am I on the right track with this or are we trying to achieve the impossible?, I'm hoping I'm just being an idiot and one of you good people can point me in the right direction.

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• How can a single disk in a hardware SATA RAID-10 array bring the entire array to a screeching halt?

  - by Stu Thompson

  Prelude: I'm a code-monkey that's increasingly taken on SysAdmin duties for my small company. My code is our product, and increasingly we provide the same app as SaaS. About 18 months ago I moved our servers from a premium hosting centric vendor to a barebones rack pusher in a tier IV data center. (Literally across the street.) This ment doing much more ourselves--things like networking, storage and monitoring. As part the big move, to replace our leased direct attached storage from the hosting company, I built a 9TB two-node NAS based on SuperMicro chassises, 3ware RAID cards, Ubuntu 10.04, two dozen SATA disks, DRBD and . It's all lovingly documented in three blog posts: Building up & testing a new 9TB SATA RAID10 NFSv4 NAS: Part I, Part II and Part III. We also setup a Cacit monitoring system. Recently we've been adding more and more data points, like SMART values. I could not have done all this without the awesome boffins at ServerFault. It's been a fun and educational experience. My boss is happy (we saved bucket loads of $$$), our customers are happy (storage costs are down), I'm happy (fun, fun, fun). Until yesterday. Outage & Recovery: Some time after lunch we started getting reports of sluggish performance from our application, an on-demand streaming media CMS. About the same time our Cacti monitoring system sent a blizzard of emails. One of the more telling alerts was a graph of iostat await. Performance became so degraded that Pingdom began sending "server down" notifications. The overall load was moderate, there was not traffic spike. After logging onto the application servers, NFS clients of the NAS, I confirmed that just about everything was experiencing highly intermittent and insanely long IO wait times. And once I hopped onto the primary NAS node itself, the same delays were evident when trying to navigate the problem array's file system. Time to fail over, that went well. Within 20 minuts everything was confirmed to be back up and running perfectly. Post-Mortem: After any and all system failures I perform a post-mortem to determine the cause of the failure. First thing I did was ssh back into the box and start reviewing logs. It was offline, completely. Time for a trip to the data center. Hardware reset, backup an and running. In /var/syslog I found this scary looking entry: Nov 15 06:49:44 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_00], 6 Currently unreadable (pending) sectors Nov 15 06:49:44 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_07], SMART Prefailure Attribute: 1 Raw_Read_Error_Rate changed from 171 to 170 Nov 15 06:49:45 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_10], 16 Currently unreadable (pending) sectors Nov 15 06:49:45 umbilo smartd[2827]: Device: /dev/twa0 [3ware_disk_10], 4 Offline uncorrectable sectors Nov 15 06:49:45 umbilo smartd[2827]: Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error Nov 15 06:49:45 umbilo smartd[2827]: # 1 Short offline Completed: read failure 90% 6576 3421766910 Nov 15 06:49:45 umbilo smartd[2827]: # 2 Short offline Completed: read failure 90% 6087 3421766910 Nov 15 06:49:45 umbilo smartd[2827]: # 3 Short offline Completed: read failure 10% 5901 656821791 Nov 15 06:49:45 umbilo smartd[2827]: # 4 Short offline Completed: read failure 90% 5818 651637856 Nov 15 06:49:45 umbilo smartd[2827]: So I went to check the Cacti graphs for the disks in the array. Here we see that, yes, disk 7 is slipping away just like syslog says it is. But we also see that disk 8's SMART Read Erros are fluctuating. There are no messages about disk 8 in syslog. More interesting is that the fluctuating values for disk 8 directly correlate to the high IO wait times! My interpretation is that: Disk 8 is experiencing an odd hardware fault that results in intermittent long operation times. Somehow this fault condition on the disk is locking up the entire array Maybe there is a more accurate or correct description, but the net result has been that the one disk is impacting the performance of the whole array. The Question(s) How can a single disk in a hardware SATA RAID-10 array bring the entire array to a screeching halt? Am I being naïve to think that the RAID card should have dealt with this? How can I prevent a single misbehaving disk from impacting the entire array? Am I missing something?

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• Help with 2-part question on ASP.NET MVC and Custom Security Design

  - by JustAProgrammer

  I'm using ASP.NET MVC and I am trying to separate a lot of my logic. Eventually, this application will be pretty big. It's basically a SaaS app that I need to allow for different kinds of clients to access. I have a two part question; the first deals with my general design and the second deals with how to utilize in ASP.NET MVC Primarily, there will initially be an ASP.NET MVC "client" front-end and there will be a set of web-services for third parties to interact with (perhaps mobile, etc). I realize I could have the ASP.NET MVC app interact just through the Web Service but I think that is unnecessary overhead. So, I am creating an API that will essentially be a DLL that the Web App and the Web Services will utilize. The API consists of the main set of business logic and Data Transfer Objects, etc. (So, this includes methods like CreateCustomer, EditProduct, etc for example) Also, my permissions requirements are a little complicated. I can't really use a straight Roles system as I need to have some fine-grained permissions (but all permissions are positive rights). So, I don't think I can really use the ASP.NET Roles/Membership system or if I can it seems like I'd be doing more work than rolling my own. I've used Membership before and for this one I think I'd rather roll my own. Both the Web App and Web Services will need to keep security as a concern. So, my design is kind of like this: Each method in the API will need to verify the security of the caller In the Web App, each "page" ("action" in MVC speak) will also check the user's permissions (So, don't present the user with the "Add Customer" button if the user does not have that right but also whenever the API receives AddCustomer(), check the security too) I think the Web Service really needs the checking in the DLL because it may not always be used in some kind of pre-authenticated context (like using Session/Cookies in a Web App); also having the security checks in the API means I don't really HAVE TO check it in other places if I'm on a mobile (say iPhone) and don't want to do all kinds of checking on the client However, in the Web App I think there will be some duplication of work since the Web App checks the user's security before presenting the user with options, which is ok, but I was thinking of a way to avoid this duplication by allowing the Web App to tell the API not check the security; while the Web Service would always want security to be verified Is this a good method? If not, what's better? If so, what's a good way of implementing this. I was thinking of doing this: In the API, I would have two functions for each action: // Here, "Credential" objects are just something I made up public void AddCustomer(string customerName, Credential credential , bool checkSecurity) { if(checkSecurity) { if(Has_Rights_To_Add_Customer(credential)) // made up for clarity { AddCustomer(customerName); } else // throw an exception or somehow present an error } else AddCustomer(customerName); } public void AddCustomer(string customerName) { // actual logic to add the customer into the DB or whatever // Would it be good for this method to verify that the caller is the Web App // through some method? } So, is this a good design or should I do something differently? My next question is that clearly it doesn't seem like I can really use [Authorize ...] for determining if a user has the permissions to do something. In fact, one action might depend on a variety of permissions and the View might hide or show certain options depending on the permission. What's the best way to do this? Should I have some kind of PermissionSet object that the user carries around throughout the Web App in Session or whatever and the MVC Action method would check if that user can use that Action and then the View will have some ViewData or whatever where it checks the various permissions to do Hide/Show?

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• Novo Suporte para Combinação e Minificação de Arquivos JavaScript e CSS (Série de posts sobre a ASP.NET 4.5)

  - by Leniel Macaferi

  Este é o sexto post de uma série de posts que estou escrevendo sobre a ASP.NET 4.5. Os próximos lançamentos do .NET e Visual Studio incluem vários novos e ótimos recursos e capacidades. Com a ASP.NET 4.5 você vai ver um monte de melhorias realmente emocionantes em formulários da Web ( Web Forms ) e MVC - assim como no núcleo da base de código da ASP.NET, no qual estas tecnologias são baseadas. O post de hoje cobre um pouco do trabalho que estamos realizando para adicionar suporte nativo para combinação e minificação de arquivos JavaScript e CSS dentro da ASP.NET - o que torna mais fácil melhorar o desempenho das aplicações. Este recurso pode ser utilizado por todas as aplicações ASP.NET, incluindo tanto a ASP.NET MVC quanto a ASP.NET Web Forms. Noções básicas sobre Combinação e Minificação Como mais e mais pessoas usando dispositivos móveis para navegar na web, está se tornando cada vez mais importante que os websites e aplicações que construímos tenham um bom desempenho neles. Todos nós já tentamos carregar sites em nossos smartphones - apenas para, eventualmente, desistirmos em meio à frustração porque os mesmos são carregados lentamente através da lenta rede celular. Se o seu site/aplicação carrega lentamente assim, você está provavelmente perdendo clientes em potencial por causa do mau desempenho/performance. Mesmo com máquinas desktop poderosas, o tempo de carregamento do seu site e o desempenho percebido podem contribuir enormemente para a percepção do cliente. A maioria dos websites hoje em dia são construídos com múltiplos arquivos de JavaScript e CSS para separar o código e para manter a base de código coesa. Embora esta seja uma boa prática do ponto de vista de codificação, muitas vezes isso leva a algumas consequências negativas no tocante ao desempenho geral do site. Vários arquivos de JavaScript e CSS requerem múltiplas solicitações HTTP provenientes do navegador - o que pode retardar o tempo de carregamento do site.  Exemplo Simples A seguir eu abri um site local no IE9 e gravei o tráfego da rede usando as ferramentas do desenvolvedor nativas do IE (IE Developer Tools) que podem ser acessadas com a tecla F12. Como mostrado abaixo, o site é composto por 5 arquivos CSS e 4 arquivos JavaScript, os quais o navegador tem que fazer o download. Cada arquivo é solicitado separadamente pelo navegador e retornado pelo servidor, e o processo pode levar uma quantidade significativa de tempo proporcional ao número de arquivos em questão. Combinação A ASP.NET está adicionando um recurso que facilita a "união" ou "combinação" de múltiplos arquivos CSS e JavaScript em menos solicitações HTTP. Isso faz com que o navegador solicite muito menos arquivos, o que por sua vez reduz o tempo que o mesmo leva para buscá-los. A seguir está uma versão atualizada do exemplo mostrado acima, que tira vantagem desta nova funcionalidade de combinação de arquivos (fazendo apenas um pedido para JavaScript e um pedido para CSS): O navegador agora tem que enviar menos solicitações ao servidor. O conteúdo dos arquivos individuais foram combinados/unidos na mesma resposta, mas o conteúdo dos arquivos permanece o mesmo - por isso o tamanho do arquivo geral é exatamente o mesmo de antes da combinação (somando o tamanho dos arquivos separados). Mas note como mesmo em uma máquina de desenvolvimento local (onde a latência da rede entre o navegador e o servidor é mínima), o ato de combinar os arquivos CSS e JavaScript ainda consegue reduzir o tempo de carregamento total da página em quase 20%. Em uma rede lenta a melhora de desempenho seria ainda maior. Minificação A próxima versão da ASP.NET também está adicionando uma nova funcionalidade que facilita reduzir ou "minificar" o tamanho do download do conteúdo. Este é um processo que remove espaços em branco, comentários e outros caracteres desnecessários dos arquivos CSS e JavaScript. O resultado é arquivos menores, que serão enviados e carregados no navegador muito mais rapidamente. O gráfico a seguir mostra o ganho de desempenho que estamos tendo quando os processos de combinação e minificação dos arquivos são usados ??em conjunto: Mesmo no meu computador de desenvolvimento local (onde a latência da rede é mínima), agora temos uma melhoria de desempenho de 40% a partir de onde originalmente começamos. Em redes lentas (e especialmente com clientes internacionais), os ganhos seriam ainda mais significativos. Usando Combinação e Minificação de Arquivos dentro da ASP.NET A próxima versão da ASP.NET torna realmente fácil tirar proveito da combinação e minificação de arquivos dentro de projetos, possibilitando ganhos de desempenho como os que foram mostrados nos cenários acima. A forma como ela faz isso, te permite evitar a execução de ferramentas personalizadas/customizadas, como parte do seu processo de construção da aplicação/website - ao invés disso, a ASP.NET adicionou suporte no tempo de execução/runtime para que você possa executar a combinação/minificação dos arquivos dinamicamente (cacheando os resultados para ter certeza de que a performance seja realmente satisfatória). Isto permite uma experiência de desenvolvimento realmente limpa e torna super fácil começar a tirar proveito destas novas funcionalidades. Vamos supor que temos um projeto simples com 4 arquivos JavaScript e 6 arquivos CSS: Combinando e Minificando os Arquivos CSS Digamos que você queira referenciar em uma página todas as folhas de estilo que estão dentro da pasta "Styles" mostrada acima. Hoje você tem que adicionar múltiplas referências para os arquivos CSS para obter todos eles - o que se traduziria em seis requisições HTTP separadas: O novo recurso de combinação/minificação agora permite que você combine e minifique todos os arquivos CSS da pasta Styles - simplesmente enviando uma solicitação de URL para a pasta (neste caso, "styles"), com um caminho adicional "/css" na URL. Por exemplo:    Isso fará com que a ASP.NET verifique o diretório, combine e minifique os arquivos CSS que estiverem dentro da pasta, e envie uma única resposta HTTP para o navegador com todo o conteúdo CSS. Você não precisa executar nenhuma ferramenta ou pré-processamento para obter esse comportamento. Isso te permite separar de maneira limpa seus estilos em arquivos CSS separados e condizentes com cada funcionalidade da aplicação mantendo uma experiência de desenvolvimento extremamente limpa - e mesmo assim você não terá um impacto negativo de desempenho no tempo de execução da aplicação. O designer do Visual Studio também vai honrar a lógica de combinação/minificação - assim você ainda terá uma experiência WYSWIYG no designer dentro VS. Combinando e Minificando os Arquivos JavaScript Como a abordagem CSS mostrada acima, se quiséssemos combinar e minificar todos os nossos arquivos de JavaScript em uma única resposta, poderíamos enviar um pedido de URL para a pasta (neste caso, "scripts"), com um caminho adicional "/js":   Isso fará com que a ASP.NET verifique o diretório, combine e minifique os arquivos com extensão .js dentro dele, e envie uma única resposta HTTP para o navegador com todo o conteúdo JavaScript. Mais uma vez - nenhuma ferramenta customizada ou etapas de construção foi necessária para obtermos esse comportamento. Este processo funciona em todos os navegadores. Ordenação dos Arquivos dentro de um Pacote Por padrão, quando os arquivos são combinados pela ASP.NET, eles são ordenados em ordem alfabética primeiramente, exatamente como eles são mostrados no Solution Explorer. Em seguida, eles são automaticamente reorganizados de modo que as bibliotecas conhecidas e suas extensões personalizadas, tais como jQuery, MooTools e Dojo sejam carregadas antes de qualquer outra coisa. Assim, a ordem padrão para a combinação dos arquivos da pasta Scripts, como a mostrada acima será: jquery-1.6.2.js jquery-ui.js jquery.tools.js a.js Por padrão, os arquivos CSS também são classificados em ordem alfabética e depois são reorganizados de forma que o arquivo reset.css e normalize.css (se eles estiverem presentes na pasta) venham sempre antes de qualquer outro arquivo. Assim, o padrão de classificação da combinação dos arquivos da pasta "Styles", como a mostrada acima será: reset.css content.css forms.css globals.css menu.css styles.css A ordenação/classificação é totalmente personalizável, e pode ser facilmente alterada para acomodar a maioria dos casos e qualquer padrão de nomenclatura que você prefira. O objetivo com a experiência pronta para uso, porém, é ter padrões inteligentes que você pode simplesmente usar e ter sucesso com os mesmos. Qualquer número de Diretórios/Subdiretórios é Suportado No exemplo acima, nós tivemos apenas uma única pasta "Scripts" e "Styles" em nossa aplicação. Isso funciona para alguns tipos de aplicação (por exemplo, aplicações com páginas simples). Muitas vezes, porém, você vai querer ter múltiplos pacotes/combinações de arquivos CSS/JS dentro de sua aplicação - por exemplo: um pacote "comum", que tem o núcleo dos arquivos JS e CSS que todas as páginas usam, e então arquivos específicos para páginas ou seções que não são utilizados globalmente. Você pode usar o suporte à combinação/minificação em qualquer número de diretórios ou subdiretórios em seu projeto - isto torna mais fácil estruturar seu código de forma a maximizar os benefícios da combinação/minificação dos arquivos. Cada diretório por padrão pode ser acessado como um pacote separado e endereçável através de uma URL.  Extensibilidade para Combinação/Minificação de Arquivos O suporte da ASP.NET para combinar e minificar é construído com extensibilidade em mente e cada parte do processo pode ser estendido ou substituído. Regras Personalizadas Além de permitir a abordagem de empacotamento - baseada em diretórios - que vem pronta para ser usada, a ASP.NET também suporta a capacidade de registrar pacotes/combinações personalizadas usando uma nova API de programação que estamos expondo.  O código a seguir demonstra como você pode registrar um "customscript" (script personalizável) usando código dentro da classe Global.asax de uma aplicação. A API permite que você adicione/remova/filtre os arquivos que farão parte do pacote de maneira muito granular:     O pacote personalizado acima pode ser referenciado em qualquer lugar dentro da aplicação usando a referência de <script> mostrada a seguir:     Processamento Personalizado Você também pode substituir os pacotes padrão CSS e JavaScript para suportar seu próprio processamento personalizado dos arquivos do pacote (por exemplo: regras personalizadas para minificação, suporte para Saas, LESS ou sintaxe CoffeeScript, etc). No exemplo mostrado a seguir, estamos indicando que queremos substituir as transformações nativas de minificação com classes MyJsTransform e MyCssTransform personalizadas. Elas são subclasses dos respectivos minificadores padrão para CSS e JavaScript, e podem adicionar funcionalidades extras:     O resultado final desta extensibilidade é que você pode se plugar dentro da lógica de combinação/minificação em um nível profundo e fazer algumas coisas muito legais com este recurso. Vídeo de 2 Minutos sobre Combinação e Minificacão de Arquivos em Ação Mads Kristensen tem um ótimo vídeo de 90 segundo (em Inglês) que demonstra a utilização do recurso de Combinação e Minificação de Arquivos. Você pode assistir o vídeo de 90 segundos aqui. Sumário O novo suporte para combinação e minificação de arquivos CSS e JavaScript dentro da próxima versão da ASP.NET tornará mais fácil a construção de aplicações web performáticas. Este recurso é realmente fácil de usar e não requer grandes mudanças no seu fluxo de trabalho de desenvolvimento existente. Ele também suporta uma rica API de extensibilidade que permite a você personalizar a lógica da maneira que você achar melhor. Você pode facilmente tirar vantagem deste novo suporte dentro de aplicações baseadas em ASP.NET MVC e ASP.NET Web Forms. Espero que ajude, Scott P.S. Além do blog, eu uso o Twitter para disponibilizar posts rápidos e para compartilhar links.Lidar com o meu Twitter é: @scottgu Texto traduzido do post original por Leniel Macaferi. google_ad_client = "pub-8849057428395760"; /* 728x90, created 2/15/09 */ google_ad_slot = "4706719075"; google_ad_width = 728; google_ad_height = 90;

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• Building services with .Net Part 1

  - by Allan Rwakatungu

  On the 26th of May 2010 , I made a presentation to the .NET user group meeting (thanks to Malisa Ncube for organizing this event every month … ). If you missed my presentation , we talked about why we should all be building services … better still using the .NET framework. This blog post is an introduction to services , why you would want to build services and how you can build services using the .NET framework. What is a service? OASIS defines service as "a mechanism to enable access to one or more capabilities, where the access is provided using a prescribed interface and is exercised consistent with constraints and policies as specified by the service description." [1]. If the above definition sounds to academic , you can also define a service as loosely coupled units of functionality that have no calls to each other embedded in the. Instead of services embedding calls to each other in their service code they use defined protocols that describe how services pass and parse messages. This is a good way to think about services if you’re from an objected oriented background. While in object oriented programming functions make calls to each other, in service oriented programming, functions pass messages between each other. Why would you want to use services? 1. If your enterprise architecture looks like this   Services are the building blocks for SOA . With SOA you can move away from the sphaggetti infrastructure that is common in most enterprises. The complexity or lack of visibility of the integration points in your enterprises makes it difficult and costly to implement new initiatives and changes into the business - and even impossible in some cases - as it is not possible to identify the impact a change in one system might have to other systems. With services you can move to an architecture like this Your building blocks from Spaghetti infrastructure to something that is more well-defined and manageable to achieve cost efficiency and not least business agility - enabling you to react to changes in the market with speed and achieve operational efficiency and control are services. 2. If you want to become the Gates or Zuckerburger. Have you heard about Web 2.0 ? Mashups? Software as a service (SAAS) ? Cloud computing ?   They all offer you the opportunity to have scalable but low cost business models and they built using services.  Some of my favorite companies that leverage services for their business models include  https://www.salesforce.com/ (cloud CRM) http://www. twitter.com (more people use twitter clients built by 3rd parties than their official clients) http://www.kayak.com/ (compares data from other travel sites to give information to users in one location) Services with the .NET framework      If you are a .NET developer and you want to develop services, Windows Communication Framework (WCF) is the tool for you. WCF is Microsoft’s unified programming model (service model) for building service oriented applications. ( Before .NET 3.0 you had several models for programming services in .NET including .NET remoting, Web services (ASMX), COM +, Microsoft Messaging queuing (MSMQ) etc, after .NET 3.0 the programming model was unified into one i.e. WCF ). Windows Communication Framework (WCF) provides you 1. An Software Development Kit (SDK) for creating SOA applications 2. A runtime for running services on the Windows platform Why should you use Windows Communication Foundation if you’re programming services?   1. It supports interoperable and open standards e.g. WS* protocols for programming SOAP services 2. It has a unified programming model. Whether you use TCP or Http or Pipes or transmitting using Messaging Queues, programmers need to learn just one way to program. Previously you had .NET remoting, MSMQ, Web services, COM+ and they were all done differently 3. Productive programming model You don’t have to worry about all the plumbing involved to write services. You have a rich declarative programming model to add stuff like logging, transactions, and reliable messages in-built in the Windows Communication Framework. Understanding services in WCF The basic principles of WCF are as easy as ABC A – Address This is where the service is located B- Binding This describes how you communicate with the service e.g. Use TCP, HTTP or both. How to exchange security information with the service etc. C – Contract This defines what the service can do. E.g. Pay water bill, Make a phone call A - Addresses In WCF, an address is a combination of transport, server name, port and path Example addresses may include http://localhost:8001 net.tcp://localhost:8002/MyService net.pipe://localhost/MyPipe net.msmq://localhost/private/MyService net.msmq://localhost/MyService B- Binding   There are numerous ways to communicate with services , different ways that a message can be formatted/sent/secured, that allows you to tailor your service for the compatibility/performance you require for your solution. Transport You can use HTTP TCP MSMQ , Named pipes, Your own custom transport etc Message You  can send a plain text binary, Message Transmission Optimization Mechanism (MTOM) message Communication security No security Transport security Message security Authenticating and authorizing callers etc Behaviour You service can support Transactions Be reliable Use queues Support ajax etc C - Contract You define what your service can do using Service contracts :- Define operations that your service can do, communications and behaviours Data contracts :- Define the messages that are passed from and into your service and how they are formatted Fault contracts :- Defines errors types in your service   As an example, suppose your service service shows money. You define your service contract using a interface [ServiceContract] public interface IShowMeTheMoney {   [OperationContract]    Money Show(); } You define the data contract by annotating a class it with the Data Contract attribute and fields you want to pass in the message as Data Members. (Note:- In the latest versions of WCF you dont have to use attributes if you passing all the objects properties in the message) [DataContract] public Money {   [DataMember]   public string Currency { get; set; }   [DataMember]   public Decimal Amount { get; set; }   public string Comment { get; set; } } Features of Windows Communication Foundation Windows Communication Foundation is not only simple but feature rich , offering you several options to tweak your service to fit your business requirements. Some of the features of WCF include 1. Workflow services You can combine WCF with Windows WorkFlow Foundation (WWF) to write workflow type services 2. Control how your data (messages) are transferred and serialized e.g. you can serialize your business objects as XML or binary 3. control over session management , instance creation and concurrency management without writing code if you like 4. Queues and reliable sessions. You can store messages from the sending client and later forward them to the receiving application. You can also guarantee that messages will arrive at their destincation. 5.Transactions:  You can have different services participate in a transaction operations that can be rolled back if needed 6. Security. WCF has rich features for authorization and authentication  as well as keep audit trails 7. Web programming model. WCF allows developers to expose services as non SOAP endpoints 8. Inbuilt features that you can use to write JSON and services that support AJAX applications And lots more In my next blog I will show you how you can use WCF features to write a real world business service.               Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ]] /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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