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• User Experience Highlights in Siebel: Direct from George Jacob

  - by mvaughan

  By Misha Vaughan and Kathy Miedema, Oracle Applications User Experience This is the first in a series of blog posts on the user experience (UX) highlights coming in various Oracle product families. You’ll see themes around productivity and efficiency, as well as a thoughtful approach to pushing UX capabilities into the underlying tooling. Of course, you can also expect to get an early look at the latest mobile offerings coming through these product lines.Today’s post is on Siebel. To learn more about what’s ahead, attend Siebel OpenWorld presentations. Our first interview is with George Jacob, the Group Vice President for CRM Applications. George Jacob Q: How would you describe the vision you have for the user experience of Siebel? A: Contemporary: Siebel runs in all browsers and all browser-capable devices using the latest web technology standards, such as Javascript, CSS, and HTML 5.Productive: Siebel is designed for a user experience that reduces clutter and user keystrokes.User-sensitive: The user experience enables Siebel to adapt easily to site and user preferences.Q: How are the UX features you have delivered so far resonating with customers? A:  Customers are very excited about our refresh of the Siebel user interface framework; the Siebel roadmap and user interface sessions at Oracle OpenWorld last year overflowed. We have had to turn back customer requests to participate in the early adopter program because we had more than we could handle. Customers are calling this a game-changer for Siebel.Q: So the UX highlights are popular? A: Yes, the UX highlights are very popular, although to a certain extent we expected this!  Q: What’s coming in Siebel on a mobile platform? A: Our current mobile offering is based on Windows Mobile (native application), and is fairly mature (over 5 years). The new Siebel Open User Interface Framework, by virtue of working on all browsers, will run – when it is released this year – on tablets and smartphones. This is one of the reasons a number of customers are most excited about our UX changes. Views of Siebel data on mobile devices Q: What are you working on now that you think is going to be exciting to customers at OOW? A: We are working on the Siebel Open User Interface Framework, to be released this year in the Siebel 2012 8.1.1.9 & 8.2.2.2 innovation packs. We are also working on Connected Mobile applications for Sales, Service, Consumer Goods and Pharmaceuticals, and Disconnected Mobile applications for Pharmaceuticals in the same release. We are building specialized applications that exploit the new UI framework for Telco Order Capture and for Life Sciences healthcare professional visits. Our 2012 delivery will be the foundation for further user experience enhancements, next year and beyond.Q: What do you want Siebel customers to know? A:  We are excited to be focused on improving the user experience of Siebel applications, and it is encouraging to see the positive feedback from Siebel customers and partners.If you would like to see more in the Siebel user experience, be sure to check out these sessions at OpenWorld: CON9700 - Siebel CRM Overview, Strategy, and Roadmap CON9703 - User Interface Innovations with the New Siebel “Open UI” CON9705 - Unleash the Power of “Open UI” CON9697 - Mobile Solutions for Siebel CRM

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• simple sql group by custom groups question [migrated]

  - by alex

  imagine a mysql table that only has 2 columns, an id and a name of a color. with this query I know how many id's do I have for each color. SELECT color_name, count(id) FROM color_table GROUP BY (color_name); red:10 blue:5 yellow:3 green:1 my question is, is there a way I can specify to the "group by" some custom groups?? i mean, is there a query that results in this??: red:10 colors different than red: 9

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• Google Storage for Developers: Sharing with Groups

  Last month we introduced Google Storage for Developers with support for sharing with Google account holders. Today, we are enabling support for sharing with groups , giving you...

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• AlwaysOn Availability Groups in SQL Server 2012

  This article discusses and demonstrates AlwaysOn Availability groups in SQL Server 2012, a new feature for high availability. Keep your database and application development in syncSQL Connect is a Visual Studio add-in that brings your databases into your solution. It then makes it easy to keep your database in sync, and commit to your existing source control system. Find out more.

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• Samba Server Make Multiple User Permissions Profiles

  - by Scriptonaut

  I have a Samba file server running, and I was wondering how I could make multiple user accounts that have different permissions. For example, at the moment I have a user, smbusr, but when I ssh to the share, I can read, write, execute, and even navigate out of the samba directory and do stuff on the actual computer. This is bad because I want to be able to give out my IP so friends/family can use the server, but I don't want them to be able to do just anything. I want to lock the user in the samba share directory(and all the sub directories). Eventually I would like several profiles such as (smbusr_R, smbusr_RW, smbguest_R, smbguest_RW). I also have a second question related to this, is SSH the best method to connect from other unix machines? What about VPN? Or simply mounting like this: mount -t ext3 -o user=username //ipaddr/share /mnt/mountpoint Is that mounting command above the same thing as a vpn? This is really confusing me. Thanks for the help guys, let me know if you need to see any files, or need anymore information.

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• Creating security permissions for a non-domain-member user in Windows Server 2008

  - by Overhed

  Hello everyone, I apologize in advance for incorrect use of terminology, as I'm not an IT person by trade. I'm doing some remote work via a VPN for a client and I need to add some DCOM Service security permissions for my remote user. Even though I'm on the VPN, the request for access to the DCOM service is using my PCs native user (and since I'm running Vista Home Premium it looks something like: PC-NAME\Username). The request for access comes back with access denied and I can not add this user to the security permissions as it "is not from a domain listed in the Select Location dialog box, and is therefore not valid". I'm pretty stuck and have no clue what kind of steps I need to do here. Any help would be appreciated, thanks in advance. EDIT: I have no control over what credentials are being passed in to the server by my computer. This scenario is occurring in an installation wizard that has a section which requests you point it to the machine running the "server" version of the software I'm installing (it then tries to invoke the relevant COM service, but my user does not have "Remove Activation Permissions" on that service, so I get request denied).

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• New AD user request form and workflow

  - by user66390

  I'm wondering if anyone is providing a solid solution for creating New Network User Account Request forms, and attaching workflows to them to automate account creation? I'm currently investigating a number of options, but am surprised that such a ubiquitous task hasn't been solved a dozen times over and thoroughly documented. Or at least isn't integrated into current off-the-shelf change management and ticketing systems. Ideally, I'd like for our current ticketing system, ServiceDesk+ to present a standard 'New User' form to department heads, which they can fill in with the required new user details. This triggers a workflow that submits the request as a ticket that can be reviewed and actioned. Actioning the ticket triggers a workflow that creates a user in AD with the details provided, and notifies the department head upon completion. All told, a pretty standard requirement that I'm sure most organizations have. What are other people doing to accomplish this? Edit: I should add, I'm more looking for "supported" methods. As is, I've submitted a number of scripted solutions, none of which have met with manager approval.

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• Data validation best practices: how can I better construct user feedback?

  - by Cory Larson

  Data validation, whether it be domain object, form, or any other type of input validation, could theoretically be part of any development effort, no matter its size or complexity. I sometimes find myself writing informational or error messages that might seem harsh or demanding to unsuspecting users, and frankly I feel like there must be a better way to describe the validation problem to the user. I know that this topic is subjective and argumentative. I've migrated this question from StackOverflow where I originally asked it with little response. Basically, I'm looking for good resources on data validation and user feedback that results from it at a theoretical level. Topics and questions I'm interested in are: Content Should I be describing what the user did correctly or incorrectly, or simply what was expected? How much detail can the user read before they get annoyed? (e.g. Is "Username cannot exceed 20 characters." enough, or should it be described more fully, such as "The username cannot be empty, and must be at least 6 characters but cannot exceed 30 characters."?) Grammar How do I decide between phrases like "must not," "may not," or "cannot"? Delivery This can depend on the project, but how should the information be delivered to the user? Should it be obtrusive (e.g. JavaScript alerts) or friendly? Should they be displayed prominently? Immediately (i.e. without confirmation steps, etc.)? Logging Do you bother logging validation errors? Internationalization Some cultures prefer or better understand directness over subtlety and vice-versa (e.g. "Don't do that!" vs. "Please check what you've done."). How do I cater to the majority of users? I may edit this list as I think more about the topic, but I'm genuinely interested in proper user feedback techniques. I'm looking for things like research results, poll results, etc. I've developed and refined my own techniques over the years that users seem to be okay with, but I work in an environment where the users prefer to adapt to what you give them over speaking up about things they don't like. I'm interested in hearing your experiences in addition to any resources to which you may be able to point me.

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• UNIX User Account to Restricted SysAdmin (User/Printer Admin only)

  - by Mark

  Hi all, I'd like to know if there is a way for a user account to be enabled or elevated to carry out system admin tasks WITHOUT having to use the root account or sudo. Goal here is to allow a user account to Add/Delete users/printers without giving them the 'God' powers that the root account carries, in a way setting up a restricted system admin essentially. Not sure if there is a way of doing this as most just use root to my understanding.

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• How do I handle a user story that I complete, but with compromise and need to revisit?

  - by ProfK

  I have just fulfilled (is that a good term?) two user stories out of a new project backlog I have just built. These are user registration and password reset, both requiring mail. I need to implement a substitute mail component because my initial choice, and a normally reliable one, wasn't working. Because I was focused on delivering the user stories, not debugging the mail component, I swapped it out to deliver working code at sprint end. Do I now log a new support issue for the mailer, or 're-insert' these stories into the backlog? If I do the latter, am I not introducing too much tech detail into user stories?

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• Data validation best practices: how can I better construct user feedback?

  - by Cory Larson

  Data validation, whether it be domain object, form, or any other type of input validation, could theoretically be part of any development effort, no matter its size or complexity. I sometimes find myself writing informational or error messages that might seem harsh or demanding to unsuspecting users, and frankly I feel like there must be a better way to describe the validation problem to the user. I know that this topic is subjective and argumentative. StackOverflow might not be the proper channel for diving into this subject, but like I've mentioned, we all run into this at some point or another. There are so many StackExchange sites now; if there is a better one, feel free to share! Basically, I'm looking for good resources on data validation and user feedback that results from it at a theoretical level. Topics and questions I'm interested in are: Content Should I be describing what the user did correctly or incorrectly, or simply what was expected? How much detail can the user read before they get annoyed? (e.g. Is "Username cannot exceed 20 characters." enough, or should it be described more fully, such as "The username cannot be empty, and must be at least 6 characters but cannot exceed 30 characters."?) Grammar How do I decide between phrases like "must not," "may not," or "cannot"? Delivery This can depend on the project, but how should the information be delivered to the user? Should it be obtrusive (e.g. JavaScript alerts) or friendly? Should they be displayed prominently? Immediately (i.e. without confirmation steps, etc.)? Logging Do you bother logging validation errors? Internationalization Some cultures prefer or better understand directness over subtlety and vice-versa (e.g. "Don't do that!" vs. "Please check what you've done."). How do I cater to the majority of users? I may edit this list as I think more about the topic, but I'm genuinely interest in proper user feedback techniques. I'm looking for things like research results, poll results, etc. I've developed and refined my own techniques over the years that users seem to be okay with, but I work in an environment where the users prefer to adapt to what you give them over speaking up about things they don't like. I'm interested in hearing your experiences in addition to any resources to which you may be able to point me.

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• Delving into design patterns, and what that means for the Oracle user experience

  - by Kathy.Miedema

  By Kathy Miedema, Oracle Applications User Experience George Hackman, Senior Director, Applications User Experiences The Oracle Applications User Experience team has some exciting things happening around Fusion Applications design patterns. Because we’re hoping to have some new offerings soon (stay tuned with VoX to see what’s in the pipeline around Fusion Applications design patterns), now is a good time to talk more about what design patterns can do for the individual user as well as the entire company. George Hackman, Senior Director of Operations User Experience, says the first thing to note is that user experience is not just about the user interface. It’s about understanding how people do things, observing them, and then finding the patterns that emerge. The Applications UX team develops those patterns and then builds them into Oracle applications. What emerges, Hackman says, is a consistent, efficient user experience that promotes a productive workplace. Creating design patterns What is a design pattern in the context of enterprise software? “Every day, people use technology to get things done,” Hackman says. “They navigate a virtual world that reaches from enterprise to consumer apps, and from desktop to mobile. This virtual world is constantly under construction. New areas are being developed and old areas are being redone. As this world is being built and remodeled, efficient pathways and practices emerge. “Oracle's user experience team watches users navigate this world. We measure their productivity and ask them about their satisfaction. We take the most efficient, most productive pathways from the enterprise and consumer world and turn them into Oracle's user experience patterns.” Hackman describes the process as combining all of the best practices from every part of a user’s world. Members of the user experience team observe, analyze, design, prototype, and measure each work task to find the best possible pattern for a particular work flow. As the team builds the patterns, “we make sure they are fully buildable using Oracle technology,” Hackman said. “So customers know they can use these patterns. There’s no need to make something up from scratch, not knowing whether you can even build it.” Hackman says that creating something on a computer is a good example of a user experience pattern. “People are creating things all the time,” he says. “On the consumer side, they are creating documents. On the enterprise side, they are creating expense reports. On a mobile phone, they are creating contacts. They are using different apps like iPhone or Facebook or Gmail or Oracle software, all doing this creation process.” The Applications UX team starts their process by observing how people might create something. “We observe people creating things. We see the patterns, we analyze and document, then we apply them to our products. It might be different from phone to web browser, but we have these design patterns that create a consistent experience across platforms, and across products, too. The result for customers Oracle constantly improves its part of the virtual world, Hackman said. New products are created and existing products are upgraded. Because Oracle builds user experience design patterns, Oracle's virtual world becomes both more powerful and more familiar at the same time. Because of design patterns, users can navigate with ease as they embrace the latest technology – because it behaves the way they expect it to. This means less training and faster adoption for individual users, and more productivity for the business as a whole. Hackman said Oracle gives customers and partners access to design patterns so that they can build in the virtual world using the same best practices. Customers and partners can extend applications with a user experience that is comfortable and familiar to their users. For businesses that are integrating different Oracle applications, design patterns are key. The user experience created in E-Business Suite should be similar to the user experience in Fusion Applications, Hackman said. If a user is transitioning from one application to the other, it shouldn’t be difficult for them to do their work. With design patterns, it isn’t. “Oracle user experience patterns are the building blocks for the virtual world that ensure productivity, consistency and user satisfaction,” Hackman said. “They are built for the enterprise, but incorporate the best practices from across the virtual world. They empower productivity and facilitate social interaction. When you build with patterns, you get all the end-user benefits of less training / retraining from the finished product. You also get faster / cheaper development.” What’s coming? You can already access design patterns to help you build Dashboards with OBIEE here. And we promised you at the beginning that we had something in the pipeline on Fusion Applications design patterns. Look for the announcement about when they are available here on VoX.

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• How do you manage the user groups that users are assoicated to in Mac OS X?

  - by Erik Vold

  How do I add/remove users to user groups on Mac OS X 10.5? Like 'bonic_master' for instance.. and out of curiosity how do I create a user group?

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• IIS 6/.Net 2:How can user A get the user cookie for unrelated user B who is in a different session a

  - by jon.ediger

  1) user A goes to the site, creates an account, and logs in 2) user b goes to the site. Rather than having to log in, user b enters as though user b is user a. User b gets access to all of user a's data and can brows the site as user a. Note: user b does not log in. User b just hits the site, and the site returns as if user b is already logged in as user a. Note 2: user a and user b are on distinct computers. Also, static variables are not involved in the code. Setup: IIS 6 .Net 2.0 OutputCache off for the pages in the site

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• What user-friendly term should I use for a view that lives under a tab in a tab bar app?

  - by Emile Cormier

  My app uses a tab bar controller. In the user documentation, I'm not sure what name to use for a view that lives under a tab. For example, the app has a Settings tab. In the user documentation, I have a sentence that goes something like this: This threshold can be adjusted in the Settings tab. "Settings tab" is not terribly user-friendly. What would be a better term than "tab"? I've looked though Apple's Human Interface Guideline, but I can't find what would be the official user-friendly term for "view that lives under a tab".

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• nginx auth_basic errors: user not found and no user/password provided

  - by Jhilke Dai

  I have set auth basic in nginx and blocked other ips like: location / { auth_basic "Restricted Area"; auth_basic_user_file .htpasswd; allow 127.0.0.1; deny all; } I can login using the username/password provided in .htpasswd but the error log in nginx shows errors like: user "memcache" was not found in "/etc/nginx/.htpasswd" no user/password was provided for basic authentication Any suggestion why this occurs and how to get rid of it ?

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• Which features of user story management should an agile team look for?

  - by Sonja Dimitrijevic

  In my research study, I need to identify the key features of user story management tools that can be used to support agile development. So far, I identified the following general groups of features: User role modeling and personas support, User stories and epics management, Acceptance testing support, High-level release planning, Low-level iteration planning, and Progress tracking. Each group contains some specific features, e.g., support for story points, writing of acceptance tests, etc. Which features of user story management should an agile team look for especially when switching from tangible tools (index cards, pin boards and big visible charts) to a software tool? Are some features more important than the others? Many thanks in advance!

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• What's better in terms of user experience - providing an email address or a link to my projects github account?

  - by Oliver Weiler

  What's better in terms of user experience? Provide the user an email account where he can report bugs, or a link to the projects github issues page (which requires a github account but may be easier to submit bugs to)? EDIT The application is a Bash script hosted on github. The GNU Coding Standards suggests using an email address, which may or may not an appropriate solution. Target audience is the CLI power user.

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• Accessing two sides of a user-user relationship in rails

  - by Lowgain

  Basically, I have a users model in my rails app, and a fanship model, to facilitate the ability for users to become 'fans' of each other. In my user model, I have: has_many :fanships has_many :fanofs, :through => :fanships In my fanship model, I have: belongs_to :user belongs_to :fanof, :class_name => "User", :foreign_key => "fanof_id" My fanship table basically consists of :id, :user_id and :fanof_id. This all works fine, and I can see what users a specific user is a fan of like: <% @user.fanofs.each do |fan| %> #things <% end %> My question is, how can I get a list of the users that are a fan of this specific user? I'd like it if I could just have something like @user.fans, but if that isn't possible what is the most efficient way of going about this? Thanks!

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• Giving a normal user and Mysql access to a common directory

  - by James R

  We need a common directory where Mysql can do a SELECT INTO OUTFILE and then the file can be picked up by a virtual server user in /home/theuser and worked on. I can perform the SELECT INTO OUTFILE into the /tmp/ dir but theuser does not have access here. Would it be ok to grant the user access to tmp or is that bad practice? The other option I looked at was creating a group 'theusermysql' containing the mysql user and theuser. I set the group on the tree /home/theuser/thedumpfolder and gave write permissions on thedumpfolder, but for some reason mysql still complains that it cannot write here. I'm completely stumped! What would be the best practice way to have a common folder for these two users?

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• Nginx access log shows authenticated user "admin"

  - by bearcat

  I came across a line in my Nginx access log: 218.201.121.99 - admin [12/Dec/2012:18:33:18 +0800] "GET /manager/html HTTP/1.1" 444 0 "-" "-" Let me stress that there is only 1 record with this IP. Notice the authenticated user admin. After some googling, I was able to find out only that this is authenticated user (http://wiki.nginx.org/HttpCoreModule#.24remote_user), which was authenticated by the Auth Basic Module (http://wiki.nginx.org/HttpAuthBasicModule). However, nowhere in my site (configuration) do I use HTTP basic authentication. What is going on? How did it get there? Was the user authenticated?

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• Make a socket as a user but make it readable and writable by another

  - by user1598585

  I have a software that is run under user A, this software creates a socket in /sockets and the socket should be readable and writable by user B. I have tried setting the directory to have ownership A:A or A:B but when user A creates the socket, it ends up with uid A and gid A. Using ACLs has not helped so far, the default mask is preventing the rights to be effective. rw permisions for B will always turn into jusr r. If what I make is not a socket it will work fine. How can I best accomplish this task? (It is for a web-server where the web-application makes the socket and the web-server software forwards requests to it)

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• Make a socket as an user but make it readable and writable by another

  - by user1598585

  I have a software that is run under user A, this software creates a socket in /sockets and the socket should be readable and writable by user B. I have tried setting the directory to have ownership A:A or A:B but when user A creates the socket, it ends up with uid A and gid A. Using ACLs has not helped so far, the default mask is preventing the rights to be effective. rw permisions for B will always turn into jusr r. If what I make is not a socket it will work fine. How can I best accomplish this task? (It is for a web-server where the web-application makes the socket and the web-server software forwards requests to it)

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• Logging on to server creates duplicate user profiles in Documents & Setting

  - by Tech

  Windows Server 2003. I am having a problem with the creation of new user profiles when logging in remotely to a terminal server. The new user profile gets added under Documents & Settings as username.domainname. Deleting the new profile does not allow the original profile to be reverted to. Went logging on to the server again, it creates another new user profile. Nothing was changed in the Active Directory or security settings. How do I get the original profile to be used?

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• Windows domain login to temporary user

  - by amyassin

  We have a Windows domain with about 60 user accounts. Sometimes when a user logs in to his computer (already his account is created and has files there) windows logs him to a temporary user, displaying his name and everything, but without his files and data. This problem is rare and is solved simply by logging out and logging in. I noticed that it occurs at a close timings; they all happen at the same day if they did. My question is why does that happen? I want to trace the problem because it is so annoying when it happens, and I can't find a relative event that may be causing it: no server is down when it happens, no system maintenance or anything. We're running Windows Server 2003 R2 Standard, SP2 in the Domain Controller (and the same for the additional DC). The machines where this problem happened before are running Windows XP and Windows 7.

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