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  • General purpose ticketing/tech support system [closed]

    - by crazybyte
    Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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  • System randomly Crashing

    - by Hailwood
    Hi guys, Computer is running windows XP. seems to be crashing randomly, no pattern in its timing or activity to cause it. What could be causing this/how do I diagnose this? Event log shows Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 22/02/2011 Time: 7:10:05 p.m. User: N/A Computer: YOUR-8ABC512DA0 Description: Error code 1000008e, parameter1 c0000005, parameter2 bf801b50, parameter3 ee118c44, parameter4 00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 38 1000008 0020: 65 20 20 50 61 72 61 6d e Param 0028: 65 74 65 72 73 20 63 30 eters c0 0030: 30 30 30 30 30 35 2c 20 000005, 0038: 62 66 38 30 31 62 35 30 bf801b50 0040: 2c 20 65 65 31 31 38 63 , ee118c 0048: 34 34 2c 20 30 30 30 30 44, 0000 0050: 30 30 30 30 0000

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  • Recovering with DDRescue Cannot Complete (write error: Read-only file system)

    - by c00lryguy
    I'm trying to recover a corrupt VDI using vdfuse to mount the VDI and using dd_rescue to rescue the borked partition. dd_rescue seems to be working fine but once it reached about half of the partition, it just STOPs and gives the following error: ddrescue: write error: Read-only file system Wait.. what? It suddenly turns the FS it is writing the recovered partition to into a read-only file system. Well... why? Will I never be able to finish this? What's going on?

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  • I started getting a weird message "Encrypting file system - Back up your file encryption key"

    - by user22559
    Hello I started getting a strange message when I start my computer. An icon appears in the system tray, and a popup tells me "Encrypting file system - Back up your file encryption key". I know what EFS is, but I don't use it. To my knowledge, I don't have any encrypted files on my partition. I have searched using Total Commander on all the partitions for files that have the "encrypted" attribute, but I found nothing. So I don't have any encrypted files. Does anyone know what I did to get this message?

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  • Can't send email on AOL at work

    - by Terry
    My AOL mail will not let me send anything out from a specific computer. I can send mail via Yahoo, Outlook Express or send AOL at home. This error occured after a netwrok server went down and we have not been able to fix it. Suggestions?

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  • Ping computername - result format

    - by kamleshrao
    Hi, I am trying PING command on my Windows 7 PC after many months. While doing this, I notice the following result: Ping using computer name: D:\>ping amdwin764 Pinging AMDWIN764 [fe80::ac53:546f:a730:8bd6%11] with 32 bytes of data: Reply from fe80::ac53:546f:a730:8bd6%11: time=1ms Reply from fe80::ac53:546f:a730:8bd6%11: time=1ms Reply from fe80::ac53:546f:a730:8bd6%11: time=1ms Reply from fe80::ac53:546f:a730:8bd6%11: time=1ms Ping statistics for fe80::ac53:546f:a730:8bd6%11: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 1ms, Average = 1ms Ping using IP address: D:\>ping 192.168.1.2 Pinging 192.168.1.2 with 32 bytes of data: Reply from 192.168.1.2: bytes=32 time=75ms TTL=128 Reply from 192.168.1.2: bytes=32 time=1ms TTL=128 Reply from 192.168.1.2: bytes=32 time=1ms TTL=128 Reply from 192.168.1.2: bytes=32 time=1ms TTL=128 Ping statistics for 192.168.1.2: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 75ms, Average = 19ms Why am I not getting the Ping results with Numeric IP address in my first example? Thanks, Kamlesh

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  • CPU's on Hyper-V host system is just idling, even though VM's are at full throttle

    - by Bjørn
    Hello, I have a server that is running Windows 2008 64 bit Hyper-V, with 8 gigs of RAM and Intel Xeon X3440 @ 2.53 Ghz, which gives me 8 logical cores in the performance monitor on the host system. I have set up three Virtual Machines, all running Windows 2008 32 bit. Build server, running Team City Staging server SQL Server, running SQL Server 2005 These three machines are running very sluggishly, they are at 100% cpu even though the host system is barely using any cpu at all, typically below 10% total. Could anyone please give some tips as to the best setup for CPU allocating? Should I have set each server to have two cores, or should I increase this number above the total number of cores on the host? What is a good number to set on the Virtual Machine Reserve and Virtual Machine Limit? Is 8 gigs of physical RAM insufficient for 3 VM's? Thanks for reading. :)

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  • Install system-wide PEAR on Debian Lenny

    - by artvolk
    Good day! I've installed PEAR on Debian Lenny using apt-get install php-pear, it was installed in /usr/share/php When I try to install anything using pear install <package> the PEAR folder is created under current user home directory and separate copy of pear is installed there. I ended up by installing local copy of PEAR for one of the users like this: http://kuziel.info/log/archives/2006/04/01/Installation-of-local-PEAR-repository Is any way to tell pear to install packages to system-wide repository in /usr/share/php? What is the recommended way of using system-wide PEAR copy? Thanks in advance!

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  • Disabling partition just for one OS on multi-boot system

    - by Emiswelt
    Hi Regarding to the solution there: http://serverfault.com/questions/36385/how-can-i-mount-a-hard-drive-as-read-only-on-windows-xp I have a system with three partitions. One runs windows 7, one runs windows XP and is for some experimental programming and testing. I don't want to mess up anything, so I am going to disable the windows 7 partition like described on the linked page above from windows XP to protect the operating system. When I do this, is the windows 7 partition only disabled for the running XP os, or is the windows 7 partition rendered unbootable? with best regards

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  • linux ssh -X graphical applications will not start when system load is high

    - by Chrisv
    So I am using ssh -X to access a server. I am at a Xubuntu desktop accessing a Ubuntu server that is in the next room. Usually everything works fine, but when the system load gets high, any graphical applications I have freeze and fail to be restarted. This happens even if the process that is causing the high load has been niced to a low priority with "nice -n 19". And even though the system load is high, the command line works fine with no delay, and other applications I have running on the server (e.g. virtual machines) run fine. But any graphical application running through X dies. When the graphical applications fail they usually give out an error message that suggests a time-out. It seems that something connected to X has a low priority and times out. But what is it, and how does one fix it?

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  • Custom dedicated email server combined with Amazon AWS?

    - by Simon
    Hi there. We are considering moving our servers to Amazone EC2 cloud. The only thing that stops right now is their problems with ip ranges banned from spam mail lists like SORBS. We are considering leaving one dedicated server in our current hosting, the one which we use to send mail (and other several features we will move to EC2), in order to be able to send the mails from this smtp server instead from Amazon. So, the idea is to have our sites hosted in EC2, and when they need to send mail, redirect they to our "local" smtp server. Do you think it´s viable? Can you think on a better solution? Thanks in advance, Simon.

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  • 64bit or 32bit Linux system?

    - by Milan Babuškov
    I have a server that has 4GB of RAM. On it, I have installation of 32bit Slackware Linux 12.1. Of course, it is not using all of 4GB of RAM. I'd soon like to increase the RAM to 8GB, and am looking for a way for the system to use it. The system is used as a database server and is under high load during the day. AFAICT, I have two options: stay with 32bit and rebuild the kernel and lose some performance. Or go with 64bit and reinstall everything. Looking at 64bit versions of Slackware, I could run -current or Slamd64. Now, on to the questions: Should I stay with 32bit or go with 64bit? If I go 64bit, should I use -current or Slamd64? P.S. I hope to get answers from someone actually using any of these configurations in production, not just copy/paste something I could find myself via Google.

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  • Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host

    - by Paul J. Warner
    I am having an issue with a program where after 6 mins +- 5 secs we get the above exception. Some more info about the exception stacktrace is below. This all happens pretty religiously, 6 mins goes by and bam the following 3 exeptions. We have the application installed in 2 other environments and it is working fine there. I am hoping to find some server settings either IIS 6 or Server 2003 settings that may be causing this issue to occur. I have reviewed some of the similar questions and don't see very many answers. I am hoping that maybe the information I have provided may help a little bit. 208741,Exception,,,,2011-06-21 00:30:14.193,SERVERNAME,2624,1,CLIENTNAME,The underlying connection was closed: An unexpected error occurred on a receive. , at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request) at Microsoft.Web.Services3.WebServicesClientProtocol.GetResponse(WebRequest request, IAsyncResult result) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count) at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead),2004437127,114,1 208742,Exception,,,,2011-06-21 00:30:14.227,SERVERNAME,2624,1,CLIENTNAME,Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. , at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count) at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead),2004437127,114,1 208743,Exception,,,,2011-06-21 00:30:14.287,SERVERNAME,2624,1,CLIENTNAME,An existing connection was forcibly closed by the remote host , at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size),-691097507,62,1

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  • Exim4 delivery to parent domain.

    - by bruor
    I've set up an ubuntu server 9.1 system with exim4 as a relay for e-mail on my network. I've told exim that it is part of a subdomain: sub.domain.com I can test and deliver messages fine to my gmail accounts. I cannot get exim4 to sent messages to [email protected] though. The error received in the logs shows that exim thinks it should be delivering messages for domain.com to localhost instead of the actual MX for domain.com Is there an easy way to modify the debconf update-exim4.conf.conf so that is has the relay_to_domains capability?

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  • Log application changes made to the system

    - by Maxim Veksler
    Hello, Windows 7, 64bit. I have an application which I don't trust but still need to run. I would like to run the installer of this application and later on the installed executable under some kind of "strace" for windows which will record what this application did to the system. Mainly: What files have been created / edited? What registery changed have been made? To what network hosts did the application tried to communicate? Ideally I would also be able to generate a "UNDO" action to undo all the changes. Please don't suggest full Virtualization solutions such as Virtualbox, VMWare and co. because the application should run in the host system (A "sandbox" approach will OTHO be accepted, IMHO). Do you any such utility I can use? Thank you, Maxim.

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  • Automatically save/download e-mail body to disk

    - by CatamountJack
    Is there a program that will allow me to connect to my mail server (IMAP) and automatically save certain new e-mails to disk? Multiple times a day I receive automated e-mail updates about pending jobs from a system that processes some information for us. The data in these e-mails is written as plain-text within the body of the message. I would like to download the newest message, parse it, and display it on my desktop. The last two parts I can manage ok - it's just the automatic downloading that is posing a challenge. I don't use Outlook (I do use Thunderbird), but would prefer not to have the client open to make this happen. I'm currently running Win7.

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  • How do I recover from a Linux CentOS 4.6 Operating System Crash

    - by Greg Omebije
    Our x86 Linux server running CentOS4.6 has crashed. The machine boots only to the Grub prompt. We have tried using the "rescue mode" to recover the System, but it hasn't worked. How can we fix this problem, so that the machine boots normally? How can we fix this problem to the point were we can recover our files from the server Our Linux Server Configuration: Dell PowerEdge 1950 Intel Xeon 2 HDD (146GB each) 4GB RAM Hardware and Software raid setup CentOS 4.6 We used Sysrecord to boot the computer: the following are the output of fdisk -l Disk /dev/sda: 293.3 GB, 292326211584 255 heads, 63 sectors/track, 35539 Cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Disk identifier: 0x00000080 Device Boot Start End Blocks Id System /dev/sda1 * 1 13 104391 83 Linux /dev/sda2 14 17769 142625070 8e Linux LVM

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  • Linux's best filesystem to work with 10000's of files without overloading the system I/O

    - by mhambra
    Hi all. It is known that certain AMD64 Linuxes are subject of being unresponsive under heavy disk I/O (see Gentoo forums: AMD64 system slow/unresponsive during disk access (Part 2)), unfortunately have such one. I want to put /var/tmp/portage and /usr/portage trees to a separate partition, but what FS to choose for it? Requirements: * for journaling, performance is preffered over safe data read/write operations * optimized to read/write 10000 of small files Candidates: * ext2 without any journaling * BtrFS In Phoronix tests, BtrFS had demonstrated a good random access performance (fat better than XFS thereby it may be less CPU-aggressive). However, unpacking operation seems to be faster with XFS there, but it was tested that unpacking kernel tree to XFS makes my system to react slower for 51% disregard of any renice'd processes and/or schedulers. Why no ReiserFS? Google'd this (q: reiserfs ext2 cpu): 1 Apr 2006 ... Surprisingly, the ReiserFS and the XFS used significantly more CPU to remove file tree (86% and 65%) when other FS used about 15% (Ext3 and ... Is it same now?

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  • Email: X-Authentication-Warning

    - by stef
    We're sending out 1000's of mails per day from our site (mainly "click here to verify your subscription") and too many are getting flagged by spam (mainly hotmail). One of the things I noticed in the headers is X-Authentication-Warning: srv01.site.com: www-data set sender to [email protected] using -f Is this something I should be worried about, that may cause spam flags to raise? (I'm already checking various issues that have been mentioned regarding spam flagging over at stackoverflow, I know there are many factors in play)

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  • Cannot find my hard disk while installing linux-“No root file system defined” error

    - by Syam Kumar S
    I am trying install Linux on my computer (tried Ubuntu 10.4 and Linux Mint 9). I started the installation wizard and on the hard disk selection page the hard disk is not displayed. I have a 500GB disk with 5 partitions and windows 7 ultimate in one partition. If I click the forward button, it shows an error- "No root file system defined". I have tried to install by booting from CD and pendrive but both shows the same error. When I load Linux as live CD it doesn't show the hard disk. My hard disk works fine in windows 7. System config: intel i3 2100, 500GB hdd, 2GB ram

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