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• How to create many div's with 100% height?

  - by ChrisBenyamin

  I need a html document, that contains multiple div's with 100% height (screen filling) one below the other. I have tried to apply every element a height of 100%, but that won't work seamless nor clean. Maybe there is a option with JavaScript? I don't have an idea. Please suggest me your solutions. chris

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• Where should I go with hosting my site: VPS, GAE, another option?

  - by Jonathan Hayward

  My website, http://JonathansCorner.com/, began life before 1994 as www.imsa.edu/~jhayward/ and has been through various iterations and improvements to content, HTML, and the like, but remains a literature site that is from a web administrator's perspective fairly simple and primitive: a fair amount of static HTML and supporting files, a little bit of CGI and URI rewriting, .htaccess files providing Expires: headers and the like. An associated site demoes various CGI scripts that fall under the category of "and other creations"; the site as a whole has the purpose of sharing my creative works, and so far a fairly rudimentary use of Apache functionality, supported by Unix tools to, for instance, update RSS feed and the "starting point" link on the home page, has served that purpose fairly well. I looked around here on web hosting, and found the note on web host reccommendations as a good note for "What are some of people's favorite web hosts overall," but I wanted to ask a more focused question of "What are the best web hosts for criteria XYZ:" I am looking at a VPS so I will have root, be able to install stuff and edit Apache's config files etc., running Gentoo or other Linux, BSD, or the like. I would like a system that is secure enough that the host's vulnerabilities are mostly the ones that come along with what I am trying to do: that is, I won't be trying to administer and secure an ancient Linux like some have complained about at 1and1. I would like good uptime/reliability and competent support staff: if the level 1 help desk is going to tell me to go to "My Computer" on a Linux box, I'd like to be able to get past them. Ideally I would like a site hosted within some place that will have low latency for U.S. visitors in particular. I would like a hosting solution that will be with a stable business, one that will probably be around, and one unlikely to vanish without warning. With those things specified, I would be interested in knowing what are the less expensive options. (I expect that some of the things I've specified will knock out all of the cheapest options, but I'm still interested in price.) With all that stated, I'd like to back up a bit and look at whether I am asking the right question. I am concerned that the above is a very good way of asking, "How can I keep my site in line with the wave of the past?" I am wondering if it might be specifically wiser to look to adapt my site to newer technologies instead of trying to keep it on older technologies. For instance, while I would hardly portray my site as a way to show off the full power of Google App Engine, the main site at least should be a straightforward port if I were to do that. And beyond Google App Engine, my knowledge of cloud solutions is basic. If it is a better and more future-proof solution to port my site to another kind of solution, I would be interested in knowing where those future-proof solutions lie. So I would be interested in wisdom. If the question I asked in detail is still a good question to be asking, what would people suggest? Or if I should seriously consider porting my site to a newer basic option, what should I try there? Any thoughts would be appreciated.

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• Windows 8.1 Update 1 Disk Usage 100%

  - by Gookjin Jeong

  Background Information / Computer Specs I have a 14-inch Samsung Series 5 Ultra. Core i5 CPU, 750GB HDD, 8GB RAM, Intel HD Graphics 4000. I've had the computer for about 1.5 years with no major problems. Problem The issue appeared at the beginning of April this year, when I updated the OS to Windows 8.1 Update 1 (not from 8 to 8.1). After being on continually (except for at night, when I put it on sleep mode) for about 48 hours, the disk usage as seen by Task Manager hits 100%. When this happens, everything from opening/closing applications to typing and even bringing up the start screen by pressing the Windows key becomes extremely slow. The only way to make the disk usage decrease is to restart the computer. Then the problem repeats. I've used my current laptop (as well as my previous laptops) this way -- putting it on sleep mode at night and restarting it only when Windows needs to install updates -- for a long time. So I know the 100% disk usage is not due to the way I use the computer. The thing that causes the spike varies. Sometimes it's System, sometimes it's one of the various applications I installed (e.g. Chrome, Evernote, Spotify, Wunderlist, iTunes, etc.), and sometimes it's Antimalware Service Executable, etc. Tried Solutions I think I tried almost every solution out there for this problem: Running the check disk command (chkdsk /b /f /v /scan c:) from Admin Command Prompt Running Windows Memory Diagnostic Disabling Superfetch and Windows Search from services.msc Running "Fix problems with Windows Update" from Control Panel -- Troubleshooting Updating and rolling back the graphics driver (Intel HD 4000) Disabling "Use hardware acceleration when available" from Chrome settings Disabling Intel Rapid Storage Technology Running the SFC /SCANNOW command as recommended here Running a quick scan & a full scan from Windows Defender (no threats found) Taking the hard drive out and putting it back Refreshing the computer, from the Update and recovery -- Recovery option in Windows settings NONE of the above worked for me. I was about to give up but then noticed that one of the main culprits of the disk usage spike, as shown in the "Disk Activity" section of the Resource Monitor, was C:\System (pagefile.sys). I googled around and found that one of the recommended solutions was to disable pagefile. I then went to **Control Panel -- System and Security -- System -- Advanced system settings -- Advanced tab -- Performance settings -- Advanced tab -- "Change" under Virtual memory and discovered that the number for "Currently allocated" at the bottom was 1280MB, although the number for "Recommended" was 4533MB. I immediately changed it to 4533MB and checked my family members' computers to see what the numbers were like. All of theirs had a currently allocated space that was only slightly smaller than the recommended space. See screenshot below: This might fix the problem. I'll have to wait a couple more days.But if it doesn't, what in the world should I do next? I'm guessing the hard drive isn't failing because This computer is less than 2 years old; and Speccy says that the status of the HDD is good. Update 5/27/2014 The "4533MB" solution did not work. I had to reboot the computer about 30 minutes ago because the disk usage again hit 100%. When I opened Resource Monitor the C:\System (pagefile.sys) again was shown to be the culprit. I have now disabled pagefile entirely via the same window shown above in the screenshot. The number for "currently allocated" is now 0MB. Will update again in a couple days, or if the problem occurs again, whichever comes sooner.

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• Using jQuery and SPServices to Display List Items

  - by Bil Simser

  I had an interesting challenge recently that I turned to Marc Anderson’s wonderful SPServices project for. If you haven’t already seen or used SPServices, please do. It’s a jQuery library that does primarily two things. First, it wraps up all of the SharePoint web services in a nice little AJAX wrapper for use in JavaScript. Second, it enhances the form editing of items in SharePoint so you’re not hacking up your List Form pages. My challenge was simple but interesting. The user wanted to display a SharePoint item page (DispForm.aspx, which already had some customization on it to display related items via this blog post from Codeless Solutions for SharePoint) but launch from an external application using the value of one of the fields in the SharePoint list. For simplicity let’s say my list is a list of customers and the related list is a list of orders for that customer. It would look something like this (click on the item to see the full image): Your first thought might be, that’s easy! Display the customer information using a DataView Web Part and filter the item using a query string to match the customer number. However there are a few problems with this idea: You’ll need to build a custom page and then attach that related orders view to it. This is a bit of a problem because the solution from Codeless Solutions relies on the Title field on the page to be displayed. On a custom page you would have to recreate all of the elements found on the DispForm.aspx page so the related view would work. The DataView Web Part doesn’t look *exactly* like what the out of the box display form page does. Not a huge problem and can be overcome with some CSS style overrides but still, more work. A DVWP showing a single record doesn’t have the same toolbar that you would using the DispForm.aspx. Not a show-stopper and you can rebuild the toolbar but it’s going to potentially require code and then there’s the security trimming, etc. that you have to get right. DVWPs are not automatically updated if you add a column to the list like DispForm.aspx is. Work, work, work. For these reasons I thought it would be easier to take the already existing (modified) DispForm.aspx page and just add some jQuery magic to the page to find the item. Why do we need to find it? DispForm.aspx relies on a querystring parameter called “ID” which then displays whatever that item ID number is in the list. Trouble is, when you’re coming in from an external app via a link, you don’t know what that internal ID is (and frankly shouldn’t). I don’t like exposing internal SharePoint IDs to the outside world for the same reason I don’t do it with database IDs. They’re internal and while it’s find to use on the site itself you don’t want external links using it. It’s volatile and can change (delete one item then re-add it back with the same data and watch any ID references break). The next thought might be to call a SharePoint web service with a CAML query to get the item ID number using some criteria (in this case, the customer number). That’s great if you have that ability but again we had an existing application we were just adding a link to. The last thing I wanted to do was to crack open the code on that sucker and start calling web services (primarily because it’s Java, but really I’m a lazy geek). However if you’re doing this and have access to call a web service that would be an option. Back to this problem, how do I a) find a SharePoint List Item based on some field value other than ID and b) make it low impact so I can just construct a URL to it? That’s where jQuery and SPServices came to the rescue. After spending a few hours of emails back and forth with Marc and a couple of phone calls (and updating jQuery to the latest version, duh!) it was a simple answer. First we need a reference to a) jQuery b) SPServices and c) our script. I just dropped a Content Editor Web Part, the Swiss Army Knives of Web Parts, onto the DispForm.aspx page and added these lines: <script type="text/javascript" src="http://intranet/JavaScript/jquery-1.4.2.min.js"></script> <script type="text/javascript" src="http://intranet/JavaScript/jquery.SPServices-0.5.3.min.js"></script> <script type="text/javascript" src="http://intranet/JavaScript/RedirectToID.js"> </script> Update it to point to where you keep your scripts located. I prefer to keep them all in Document Libraries as I can make changes to them without having to remote into the server (and on a multiple web front end, that’s just a PITA), it provides me with version control of sorts, and it’s quick to add new plugins and scripts. Now we can look at our RedirectToID.js script. This invokes the SPServices Library to call the GetListItems method of the Lists web service and then rewrites the URL to DispForm.aspx to use the correct SharePoint ID (the internal one). $(document).ready(function(){ var queryStringValues = $().SPServices.SPGetQueryString(); var id = queryStringValues["ID"]; if(id == "0") { var customer = queryStringValues["CustomerNumber"]; var query = "<Query><Where><Eq><FieldRef Name='CustomerNumber'/><Value Type='Text'>" + customer + "</Value></Eq></Where></Query>"; var url = window.location; $().SPServices({ operation: "GetListItems", listName: "Customers", async: false, CAMLQuery: query, completefunc: function (xData, Status) { $(xData.responseXML).find("[nodeName=z:row]").each(function(){ id = $(this).attr("ows_ID"); url = $().SPServices.SPGetCurrentSite() + "/Lists/Customers/DispForm.aspx?ID=" + id; window.location = url; }); } }); } }); What’s happening here? Line 3: We call SPServices.SPGetQueryString to get an array of query string values (a handy function in the library as I had 15 lines of code to do this which is now gone). Line 4: Extract the ID value from the query string Line 6: If we pass in “0” it means we’re looking up a field value. This allows DispForm.aspx to work like normal with SharePoint lists but lookup our values when invoked. Why ID at all? DispForm.aspx doesn’t work unless you pass in something and “0” is a *magic* number that will invoke the page but not lookup a value in the database. Line 8-15: Extract the CustomerNumber query string value, build a CAML query to find it then call the GetListitems method using SPServices Line 16: Process the results in our completefunc to iterate over all the rows (there should only be one) and extract the real ID of the item Line 17-20: Build a new URL based on the site (using a call to SPGetCurrentSite) and append our real ID to redirect to the DispForm.aspx page As you can see, it dynamically creates a CAML query for the call to the web service using the passed in value. You could even make this generic to take in different query strings, one for the field name to search for and the other for the value to find. That way it could be used for any field you want. For example you could bring up the correct item on the DispForm.aspx page based on customer name with something like this: http://myserver/Lists/Customers/DispForm.aspx?ID=0&FilterId=CustomerName&FilterValue=Sony Use your imagination. Some people would opt for building a custom page with a DVWP but if you want to leverage all the functionality of DispForm.aspx this might come in handy if you don’t want to rely on internal SharePoint IDs.

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• Error on 64 Bit Install of IIS &ndash; LoadLibraryEx failed on aspnet_filter.dll

  - by Rick Strahl

  I’ve been having a few problems with my Windows 7 install and trying to get IIS applications to run properly in 64 bit. After installing IIS and creating virtual directories for several of my applications and firing them up I was left with the following error message from IIS: Calling LoadLibraryEx on ISAPI filter “c:\windows\Microsoft.NET\Framework\v4.0.30319\aspnet_filter.dll” failed This is on Windows 7 64 bit and running on an ASP.NET 4.0 Application configured for running 64 bit (32 bit disabled). It’s also on what is essentially a brand new installation of IIS and Windows 7. So it failed right out of the box. The problem here is that IIS is trying to loading this ISAPI filter from the 32 bit folder – it should be loading from Framework64 folder note the Framework folder. The aspnet_filter.dll component is a small Win32 ISAPI filter used to back up the cookieless session state for ASP.NET on IIS 7 applications. It’s not terribly important because of this focus, but it’s a default loaded component. After a lot of fiddling I ended up with two solutions (with the help and support of some Twitter folks): Switch IIS to run in 32 bit mode Fix the filter listing in ApplicationHost.config Switching IIS to allow 32 Bit Code This is a quick fix for the problem above which enables 32 bit code in the Application Pool. The problem above is that IIS is trying to load a 32 bit ISAPI filter and enabling 32 bit code gets you around this problem. To configure your Application Pool, open the Application Pool in IIS Manager bring up Advanced Options and Enable 32 Bit Applications: And voila the error message above goes away. Fix Filters Enabling 32 bit code is a quick fix solution to this problem, but not an ideal one. If you’re running a pure .NET application that doesn’t need to do COM or pInvoke Interop with 32 bit apps there’s usually no need for enabling 32 bit code in an Application Pool as you can run in native 64 bit code. So trying to get 64 bit working natively is a pretty key feature in my opinion :-) So what’s the problem – why is IIS trying to load a 32 bit DLL in a 64 bit install, especially if the application pool is configured to not allow 32 bit code at all? The problem lies in the server configuration and the fact that 32 bit and 64 bit configuration settings exist side by side in IIS. If I open my Default Web Site (or any other root Web Site) and go to the ISAPI filter list here’s what I see: Notice that there are 3 entries for ASP.NET 4.0 in this list. Only two of them however are specifically scoped to the specifically to 32 bit or 64 bit. As you can see the 64 bit filter correctly points at the Framework64 folder to load the dll, while both the 32 bit and the ‘generic’ entry point at the plain Framework 32 bit folder. Aha! Hence lies our problem. You can edit ApplicationHost.config manually, but I ran into the nasty issue of not being able to easily edit that file with the 32 bit editor (who ever thought that was a good idea???? WTF). You have to open ApplicationHost.Config in a 64 bit native text editor – which Visual Studio is not. Or my favorite editor: EditPad Pro. Since I don’t have a native 64 bit editor handy Notepad was my only choice. Or as an alternative you can use the IIS 7.5 Configuration Editor which lets you interactively browse and edit most ApplicationHost settings. You can drill into the configuration hierarchy visually to find your keys and edit attributes and sub values in property editor type interface. I had no idea this tool existed prior to today and it’s pretty cool as it gives you some visual clues to options available – especially in absence of an Intellisense scheme you’d get in Visual Studio (which doesn’t work). To use the Configuration Editor go the Web Site root and use the Configuration Editor option in the Management Group. Drill into System.webServer/isapiFilters and then click on the Collection’s … button on the right. You should now see a display like this: which shows all the same attributes you’d see in ApplicationHost.config (cool!). These entries correspond to these raw ApplicationHost.config entries: <filter name="ASP.Net_4.0" path="C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_filter.dll" enableCache="true" preCondition="runtimeVersionv4.0" /> <filter name="ASP.Net_4.0_64bit" path="C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_filter.dll" enableCache="true" preCondition="runtimeVersionv4.0,bitness64" /> <filter name="ASP.Net_4.0_32bit" path="C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_filter.dll" enableCache="true" preCondition="runtimeVersionv4.0,bitness32" /> The key attribute we’re concerned with here is the preCondition and the bitness subvalue. Notice that the ‘generic’ version – which comes first in the filter list – has no bitness assigned to it, so it defaults to 32 bit and the 32 bit dll path. And this is where our problem comes from. The simple solution to fix the startup problem is to remove the generic entry from this list here or in the filters list shown earlier and leave only the bitness specific versions active. The preCondition attribute acts as a filter and as you can see here it filters the list by runtime version and bitness value. This is something to keep an eye out in general – if a bitness values are missing it’s easy to run into conflicts like this with any settings that are global and especially those that load modules and handlers and other executable code. On 64 bit systems it’s a good idea to explicitly set the bitness of all entries or remove the non-specific versions and add bit specific entries. So how did this get misconfigured? I installed IIS before everything else was installed on this machine and then went ahead and installed Visual Studio. I suspect the Visual Studio install munged this up as I never saw a similar problem on my live server where everything just worked right out of the box. In searching about this problem a lot of solutions pointed at using aspnet_regiis –r from the Framework64 directory, but that did not fix this extra entry in the filters list – it adds the required 32 bit and 64 bit entries, but it doesn’t remove the errand un-bitness set entry. Hopefully this post will help out anybody who runs into a similar situation without having to trouble shoot all the way down into the configuration settings and noticing the bitness settings. It’s a good lesson learned for me – this is my first desktop install of a 64 bit OS and things like this are what I was reluctant to find. Now that I ran into this I have a good idea what to look for with 32/64 bit misconfigurations in IIS at least.© Rick Strahl, West Wind Technologies, 2005-2011Posted in IIS7   ASP.NET  

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Bye Bye Year of the Dragon, Hello BPM

  - by Ajay Khanna

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} As 2012 fades and we usher in a New Year, let’s look back at some of the hottest BPM trends and those we’ll be seeing more of in the coming months. BPM is as much about people as it is about technology. As people adopt new ways of engagement, new channels of communications and new devices to interact , the changes are reflected in BPM practices. As Social and Mobile have become an integral part of our personal and professional lives, we’ll see tighter integration of social and mobile with BPM, and more use cases emerging for smarter process management in 2013. And with products and services becoming less differentiated, organizations will strive to differentiate on Customer Experience. Concepts like Pace Layered Architecture and Dynamic Case Management will provide more flexibility and agility to IT groups and knowledge workers. Take a look at some of these capabilities we showcased (see video) at Oracle OpenWorld 2012. Some of these trends that will continue to gain momentum in 2013: Social networks and social media have provided a new way for businesses to engage with customers. A prospect is likely to reach out to their social network before making any purchase. Companies are increasingly engaging with customers in social networks to influence their purchasing decisions, as well as listening to customers via tools like sentiment analysis to see what customers think about a particular product or process. These insights are valuable as companies look to improve their processes. Inside organizations, workers are using social tools to engage with each other to design new products and processes. Social collaboration tools are being used to resolve issues where an employee needs consultation to reach a decision. Oracle BPM Suite includes social interaction as an integral part of its process design and work management to empower today’s business users. Ubiquitous smart mobile devices are trending as a tool of choice for many workers. Many companies are adopting the policy of “Bring Your Own Device,” and the device of choice is a tablet. Devices like smart phones and tablets not only provide mobility to workers and customers, but they also provide additional important information – the context. By integrating the mobile context (location, photos, and preferences) into your processes, organizations can make much more informed decisions, as well as offer more personalized service to customers. Using Oracle ADF Mobile, you can easily create user interfaces for mobile devices and also capture location data for process execution. Customer experience was at the forefront of trending topics in 2012. Organizations are trying to understand their customers better and offer them more personalized and differentiated services. Customer experience is paramount when companies design sales and support processes. Companies are looking to BPM to consistently and efficiently orchestrate customer facing processes across disparate systems, departments and channels of communication. Oracle BPM Suite provides just the right capabilities for organizations to design and deliver an excellent customer experience. Pace Layered Architecture strategy is gaining traction as a way to maximize agility and minimize disruption in organizations. It provides a framework to manage the evolution of your information system when different pieces of it are changing at different rates and need to be updated independent of one another. Oracle Fusion Middleware and Oracle BPM Suite are designed with this in mind. The database layer, integration layer, application layer, and process layer should not be required to change at the same time. Most of the business changes to policy or process can be done at the process layer without disrupting the whole infrastructure. By understanding the type of change needed at a particular level, organizations can become much more agile and efficient. Adaptive Case Management proposes more flexibility to manage processes or cases that do not follow a structured process flow. In such situations, the knowledge worker managing the case needs to evaluate what step should occur next because the sequence of steps can’t be predetermined. Another characteristic is that it requires much more collaboration than straight-through process. As simple processes become automated, and customers adopt more and more self-service, cases that reach the case workers are much more complex and need more investigation. Oracle BPM suite includes comprehensive adaptive case management capability to manage such unstructured and complex processes. Smart BPM or making your BPM intelligent has been the holy grail for BPM practitioners who imagined that one day BPM would become one with Business Intelligence, Business Activity Monitoring and Complex Event Processing, making it much more responsive and helpful in organizational decision making. In 2013, organizations will begin to deploy these intelligent BPM solutions. Oracle offers an integrated solution that brings together the powerful functionality of BI, BAM, event processing, and Real Time Decisions to help organizations create smart process based solutions. In order to help customers reach their BPM goals faster and remove risks associated with BPM initiatives, Oracle has introduced Oracle Process Accelerators, pre-built best practices applications built on Oracle BPM Suite that are fully production grade and ready to deploy. These are exiting times for BPM practitioners and there is so much to look forward to in 2013. We wish you a very happy and prosperous New Year 2013. Happy BPMing!

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• SQL Azure Reporting Limited CTP Arrived

  - by Shaun

  It’s about 3 months later when I registered the SQL Azure Reporting CTP on the Microsoft Connect after TechED 2010 China. Today when I checked my mailbox I found that the SQL Azure team had just accepted my request and sent the activation code over to me. So let’s have a look on the new SQL Azure Reporting.   Concept The SQL Azure Reporting provides cloud-based reporting as a service, built on SQL Server Reporting Services and SQL Azure technologies. Cloud-based reporting solutions such as SQL Azure Reporting provide many benefits, including rapid provisioning, cost-effective scalability, high availability, and reduced management overhead for report servers; and secure access, viewing, and management of reports. By using the SQL Azure Reporting service, we can do: Embed the Visual Studio Report Viewer ADO.NET Ajax control or Windows Form control to view the reports deployed on SQL Azure Reporting Service in our web or desktop application. Leverage the SQL Azure Reporting SOAP API to manage and retrieve the report content from any kinds of application. Use the SQL Azure Reporting Service Portal to navigate and view the reports deployed on the cloud. Since the SQL Azure Reporting was built based on the SQL Server 2008 R2 Reporting Service, we can use any tools we are familiar with, such as the SQL Server Integration Studio, Visual Studio Report Viewer. The SQL Azure Reporting Service runs as a remote SQL Server Reporting Service just on the cloud rather than on a server besides us.   Establish a New SQL Azure Reporting Let’s move to the windows azure deveploer portal and click the Reporting item from the left side navigation bar. If you don’t have the activation code you can click the Sign Up button to send a requirement to the Microsoft Connect. Since I already recieved the received code mail I clicked the Provision button. Then after agree the terms of the service I will select the subscription for where my SQL Azure Reporting CTP should be provisioned. In this case I selected my free Windows Azure Pass subscription. Then the final step, paste the activation code and enter the password of our SQL Azure Reporting Service. The user name of the SQL Azure Reporting will be generated by SQL Azure automatically. After a while the new SQL Azure Reporting Server will be shown on our developer portal. The Reporting Service URL and the user name will be shown as well. We can reset the password from the toolbar button.   Deploy Report to SQL Azure Reporting If you are familiar with SQL Server Reporting Service you will find this part will be very similar with what you know and what you did before. Firstly we open the SQL Server Business Intelligence Development Studio and create a new Report Server Project. Then we will create a shared data source where the report data will be retrieved from. This data source can be SQL Azure but we can use local SQL Server or other database if it opens the port up. In this case we use a SQL Azure database located in the same data center of our reporting service. In the Credentials tab page we entered the user name and password to this SQL Azure database. The SQL Azure Reporting CTP only available at the North US Data Center now so that the related SQL Server and hosted service might be better to select the same data center to avoid the external data transfer fee. Then we create a very simple report, just retrieve all records from a table named Members and have a table in the report to list them. In the data source selection step we choose the shared data source we created before, then enter the T-SQL to select all records from the Member table, then put all fields into the table columns. The report will be like this as following In order to deploy the report onto the SQL Azure Reporting Service we need to update the project property. Right click the project node from the solution explorer and select the property item. In the Target Server URL item we will specify the reporting server URL of our SQL Azure Reporting. We can go back to the developer portal and select the reporting node from the left side, then copy the Web Service URL and paste here. But notice that we need to append “/reportserver” after pasted. Then just click the Deploy menu item in the context menu of the project, the Visual Studio will compile the report and then upload to the reporting service accordingly. In this step we will be prompted to input the user name and password of our SQL Azure Reporting Service. We can get the user name from the developer portal, just next to the Web Service URL in the SQL Azure Reporting page. And the password is the one we specified when created the reporting service. After about one minute the report will be deployed succeed.   View the Report in Browser SQL Azure Reporting allows us to view the reports which deployed on the cloud from a standard browser. We copied the Web Service URL from the reporting service main page and appended “/reportserver” in HTTPS protocol then we will have the SQL Azure Reporting Service login page. After entered the user name and password of the SQL Azure Reporting Service we can see the directories and reports listed. Click the report will launch the Report Viewer to render the report.   View Report in a Web Role with the Report Viewer The ASP.NET and Windows Form Report Viewer works well with the SQL Azure Reporting Service as well. We can create a ASP.NET Web Role and added the Report Viewer control in the default page. What we need to change to the report viewer are Change the Processing Mode to Remote. Specify the Report Server URL under the Server Remote category to the URL of the SQL Azure Reporting Web Service URL with “/reportserver” appended. Specify the Report Path to the report which we want to display. The report name should NOT include the extension name. For example my report was in the SqlAzureReportingTest project and named MemberList.rdl then the report path should be /SqlAzureReportingTest/MemberList. And the next one is to specify the SQL Azure Reporting Credentials. We can use the following class to wrap the report server credential. 1: private class ReportServerCredentials : IReportServerCredentials 2: { 3: private string _userName; 4: private string _password; 5: private string _domain; 6:  7: public ReportServerCredentials(string userName, string password, string domain) 8: { 9: _userName = userName; 10: _password = password; 11: _domain = domain; 12: } 13:  14: public WindowsIdentity ImpersonationUser 15: { 16: get 17: { 18: return null; 19: } 20: } 21:  22: public ICredentials NetworkCredentials 23: { 24: get 25: { 26: return null; 27: } 28: } 29:  30: public bool GetFormsCredentials(out Cookie authCookie, out string user, out string password, out string authority) 31: { 32: authCookie = null; 33: user = _userName; 34: password = _password; 35: authority = _domain; 36: return true; 37: } 38: } And then in the Page_Load method, pass it to the report viewer. 1: protected void Page_Load(object sender, EventArgs e) 2: { 3: ReportViewer1.ServerReport.ReportServerCredentials = new ReportServerCredentials( 4: "<user name>", 5: "<password>", 6: "<sql azure reporting web service url>"); 7: } Finally deploy it to Windows Azure and enjoy the report.   Summary In this post I introduced the SQL Azure Reporting CTP which had just available. Likes other features in Windows Azure, the SQL Azure Reporting is very similar with the SQL Server Reporting. As you can see in this post we can use the existing and familiar tools to build and deploy the reports and display them on a website. But the SQL Azure Reporting is just in the CTP stage which means It is free. There’s no support for it. Only available at the North US Data Center. You can get more information about the SQL Azure Reporting CTP from the links following SQL Azure Reporting Limited CTP at MSDN SQL Azure Reporting Samples at TechNet Wiki You can download the solutions and the projects used in this post here.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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• Oracle at Gartner IAM Summit Next Week

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Heading to Gartner Identity and Access Management Summit next week? As you know, one of the premier conferences for identity management specialists and security experts, the Gartner IAM Conference this year is in Las Vegas, Nevada from December 3 – 5. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} As you pack your bags and plan your itinerary, do note that Oracle executives including Amit Jasuja, Senior Vice President, Security and Identity Management and Dave Profozich, Group Vice President along with product management and implementation experts would be in attendance. You are invited to meet with the Oracle team and mingle with our customers. We recommend you bookmark the following times and activities: Breakfast Keynote: Trends in Identity Management Tuesday, December 4, 2012 7:30 a.m. – 8:00 a.m., Octavius 16 Amit Jasuja, SVP, Security and Identity Management, Oracle Ranjan Jain, Enterprise Architect, Cisco Don’t miss the opportunity to hear from Amit Jasuja, SVP, Security and Identity Management as he discusses how mobile and social behavior are changing how organizations function, manage their workforce, and interact with their customers. Learn how these new trends are shaping the innovations in Oracle Identity Management solutions. And get a customer’s take on the new trends and their impact on the organization. Visit the Oracle Booth Mingle with peers, customers, product and implementation experts at the Oracle booth. While there, catch live demonstrations of the very latest best-in-class technologies and learn how Oracle Identity Management solutions are enabling the Social, Mobile and Cloud (SoMoClo) environments. And arm yourself with industry resources from our Virtual Collateral Rack. And don’t forget to enter for a chance to win a JAWBONE JAMBOX Wireless Speaker System while at our booth. So, see you there? Gartner Identity and Access Management Summit December 3 -5, 2012 Caesars Palace 3570 Las Vegas Blvd South Las Vegas, NV 89109

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• B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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• Community Conversation

  - by ultan o'broin

  Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• How to Organize a Programming Language Club

  - by Ben Griswold

  I previously noted that we started a language club at work.  You know, I searched around but I couldn’t find a copy of the How to Organize a Programming Language Club Handbook. Maybe it’s sold out?  Yes, Stack Overflow has quite a bit of information on how to learn and teach new languages and there’s also a good number of online tutorials which provide language introductions but I was interested in group learning.  After   two months of meetings, I present to you the Unofficial How to Organize a Programming Language Club Handbook.  1. Gauge interest. Start by surveying prospects. “Excuse me, smart-developer-whom-I-work-with-and-I-think-might-be-interested-in-learning-a-new-coding-language-with-me. Are you interested in learning a new language with me?” If you’re lucky, you work with a bunch of really smart folks who aren’t shy about teaching/learning in a group setting and you’ll have a collective interest in no time.  Simply suggesting the idea is the only effort required.  If you don’t work in this type of environment, maybe you should consider a new place of employment.  2. Make it official. Send out a “Welcome to the Club” email: There’s been talk of folks itching to learn new languages – Python, Scala, F# and Haskell to name a few.  Rather than taking on new languages alone, let’s learn in the open.  That’s right.  Let’s start a languages club.  We’ll have everything a real club needs – secret handshake, goofy motto and a high-and-mighty sense that we’re better than everybody else. T-shirts?  Hell YES!  Anyway, I’ve thrown this idea around the office and no one has laughed at me yet so please consider this your very official invitation to be in THE club. [Insert your ideas about how the club might be run, solicit feedback and suggestions, ask what other folks would like to get out the club, comment about club hazing practices and talk up the T-shirts even more. Finally, call out the languages you are interested in learning and ask the group for their list.] 3.  Send out invitations to the first meeting.  Don’t skimp!  Hallmark greeting cards for everyone.  Personalized.  Hearts over the I’s and everything.  Oh, and be sure to include the list of suggested languages with vote count.  Here the list of languages we are interested in: Python 5 Ruby 4 Objective-C 3 F# 2 Haskell 2 Scala 2 Ada 1 Boo 1 C# 1 Clojure 1 Erlang 1 Go 1 Pi 1 Prolog 1 Qt 1 4.  At the first meeting, there must be cake.  Lots of cake. And you should tackle some very important questions: Which language should we start with?  You can immediately go with the top vote getter or you could do as we did and designate each person to provide a high-level review of each of the proposed languages over the next two weeks.  After all presentations are completed, vote on the language. Our high-level review consisted of answers to a series of questions. Decide how often and where the group will meet.  We, for example, meet for a brown bag lunch every Wednesday.  Decide how you’re going to learn.  We determined that the best way to learn is to just dive in and write code.  After choosing our first language (Python), we talked about building an application, or performing coding katas, but we ultimately choose to complete a series of Project Euler problems.  We kept it simple – each member works out the same two problems each week in preparation of a code review the following Wednesday. 5.  Code, Review, Learn.  Prior to the weekly meeting, everyone uploads their solutions to our internal wiki.  Each Project Euler problem has a dedicated page.  In the meeting, we use a really fancy HD projector to show off each member’s solution.  It is very important to use an HD projector.  Again, don’t skimp!  Each code author speaks to their solution, everyone else comments, applauds, points fingers and laughs, etc.  As much as I’ve learned from solving the problems on my own, I’ve learned at least twice as much at the group code review.  6.  Rinse. Lather. Repeat.  We’ve hosted the language club for 7 weeks now.  The first meeting just set the stage.  The next two meetings provided a review of the languages followed by a first language selection.  The remaining meetings focused on Python and Project Euler problems.  Today we took a vote as to whether or not we’re ready to switch to another language and/or another problem set.  Pretty much everyone wants to stay the course for a few more weeks at least.  Until then, we’ll continue to code the next two solutions, review and learn. Again, we’ve been having a good time with the programming language club.  I’m glad it got off the ground.  What do you think?  Would you be interested in a language club?  Any suggestions on what we might do better?

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• The last MVVM you'll ever need?

  - by Nuri Halperin

  As my MVC projects mature and grow, the need to have some omnipresent, ambient model properties quickly emerge. The application no longer has only one dynamic pieced of data on the page: A sidebar with a shopping cart, some news flash on the side – pretty common stuff. The rub is that a controller is invoked in context of a single intended request. The rest of the data, even though it could be just as dynamic, is expected to appear on it's own. There are many solutions to this scenario. MVVM prescribes creating elaborate objects which expose your new data as a property on some uber-object with more properties exposing the "side show" ambient data. The reason I don't love this approach is because it forces fairly acute awareness of the view, and soon enough you have many MVVM objects laying around, and views have to start doing null-checks in order to ensure you really supplied all the values before binding to them. Ick. Just as unattractive is the ViewData dictionary. It's not strongly typed, and in both this and the MVVM approach someone has to populate these properties – n'est pas? Where does that live? With MVC2, we get the formerly-futures  feature Html.RenderAction(). The feature allows you plant a line in a view, of the format: <% Html.RenderAction("SessionInterest", "Session"); %> While this syntax looks very clean, I can't help being bothered by it. MVC was touting a very strong separation of concerns, the Model taking on the role of the business logic, the controller handling route and performing minimal view-choosing operations and the views strictly focused on rendering out angled-bracket tags. The RenderAction() syntax has the view calling some controller and invoking it inline with it's runtime rendering. This – to my taste – embeds too much  knowledge of controllers into the view's code – which was allegedly forbidden.  The one way flow "Controller Receive Data –> Controller invoke Model –> Controller select view –> Controller Hand data to view" now gets a "View calls controller and gets it's own data" which is not so one-way anymore. Ick. I toyed with some other solutions a bit, including some base controllers, special view classes etc. My current favorite though is making use of the ExpandoObject and dynamic features with C# 4.0. If you follow Phil Haack or read a bit from David Heyden you can see the general picture emerging. The game changer is that using the new dynamic syntax, one can sprout properties on an object and make use of them in the view. Well that beats having a bunch of uni-purpose MVVM's any day! Rather than statically exposed properties, we'll just use the capability of adding members at runtime. Armed with new ideas and syntax, I went to work: First, I created a factory method to enrich the focuse object: public static class ModelExtension { public static dynamic Decorate(this Controller controller, object mainValue) { dynamic result = new ExpandoObject(); result.Value = mainValue; result.SessionInterest = CodeCampBL.SessoinInterest(); result.TagUsage = CodeCampBL.TagUsage(); return result; } } This gives me a nice fluent way to have the controller add the rest of the ambient "side show" items (SessionInterest, TagUsage in this demo) and expose them all as the Model: public ActionResult Index() { var data = SyndicationBL.Refresh(TWEET_SOURCE_URL); dynamic result = this.Decorate(data); return View(result); } So now what remains is that my view knows to expect a dynamic object (rather than statically typed) so that the ASP.NET page compiler won't barf: <%@ Page Language="C#" Title="Ambient Demo" MasterPageFile="~/Views/Shared/Ambient.Master" Inherits="System.Web.Mvc.ViewPage<dynamic>" %> Notice the generic ViewPage<dynamic>. It doesn't work otherwise. In the page itself, Model.Value property contains the main data returned from the controller. The nice thing about this, is that the master page (Ambient.Master) also inherits from the generic ViewMasterPage<dynamic>. So rather than the page worrying about all this ambient stuff, the side bars and panels for ambient data all reside in a master page, and can be rendered using the RenderPartial() syntax: <% Html.RenderPartial("TagCloud", Model.SessionInterest as Dictionary<string, int>); %> Note here that a cast is necessary. This is because although dynamic is magic, it can't figure out what type this property is, and wants you to give it a type so its binder can figure out the right property to bind to at runtime. I use as, you can cast if you like. So there we go – no violation of MVC, no explosion of MVVM models and voila – right? Well, I could not let this go without a tweak or two more. The first thing to improve, is that some views may not need all the properties. In that case, it would be a waste of resources to populate every property. The solution to this is simple: rather than exposing properties, I change d the factory method to expose lambdas - Func<T> really. So only if and when a view accesses a member of the dynamic object does it load the data. public static class ModelExtension { // take two.. lazy loading! public static dynamic LazyDecorate(this Controller c, object mainValue) { dynamic result = new ExpandoObject(); result.Value = mainValue; result.SessionInterest = new Func<Dictionary<string, int>>(() => CodeCampBL.SessoinInterest()); result.TagUsage = new Func<Dictionary<string, int>>(() => CodeCampBL.TagUsage()); return result; } } Now that lazy loading is in place, there's really no reason not to hook up all and any possible ambient property. Go nuts! Add them all in – they won't get invoked unless used. This now requires changing the signature of usage on the ambient properties methods –adding some parenthesis to the master view: <% Html.RenderPartial("TagCloud", Model.SessionInterest() as Dictionary<string, int>); %> And, of course, the controller needs to call LazyDecorate() rather than the old Decorate(). The final touch is to introduce a convenience method to the my Controller class , so that the tedium of calling Decorate() everywhere goes away. This is done quite simply by adding a bunch of methods, matching View(object), View(string,object) signatures of the Controller class: public ActionResult Index() { var data = SyndicationBL.Refresh(TWEET_SOURCE_URL); return AmbientView(data); } //these methods can reside in a base controller for the solution: public ViewResult AmbientView(dynamic data) { dynamic result = ModelExtension.LazyDecorate(this, data); return View(result); } public ViewResult AmbientView(string viewName, dynamic data) { dynamic result = ModelExtension.LazyDecorate(this, data); return View(viewName, result); } The call to AmbientView now replaces any call the View() that requires the ambient data. DRY sattisfied, lazy loading and no need to replace core pieces of the MVC pipeline. I call this a good MVC day. Enjoy!

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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• CodePlex Daily Summary for Saturday, April 03, 2010

  CodePlex Daily Summary for Saturday, April 03, 2010New ProjectsASP.NET MVC Demo: aspnetmvcdemoClasslessInterDomainRouting: ClasslessInterDomainRouting provides a class that is designed to detail with CIDR requests and ranges, it is developed within the C# Langauge and f...ClientSideRefactor: Plugin for Visual Studio.ColinTest: ColinTestePMS: An educational project to learn ASP.Net MVC, entity framework using vs 2010Extensible ASP.NET: Extensible Framework on top of ASP.NET - infrastructure level. Uses MEF for extensibility.Franchise Computing Model: Franchise Computing is a client-centric, contract-oriented, consumption-based computing model. Its framework allows service providers and consumers...GameEngine ReactorFX: Set of tools and code snippets for creation DirectX based games. Also provides a number of ideas, algorythms and problem-solutions.It's All Just Ones And Zeros: Utility code libraries for Vault API developers.Live Writer Picasa Plugin: Live Writer Picasa Plugin is a plugin for Windows Live Writer that allows you to embed photos from your Picasa Web Albums into your blog posts. Liv...Managed SDK for Meizu Cell Phone: The goal of this project is to deliver an open source managed SDK for Meizu cell phones, currently for M8. Media Player Field Type: Display a media player in a column of you document library. The library can contain movie files of diferent formats. The player will appear in the ...praca magisterska: This is my thesis: Algebraical aspects of modern cryptography,Pyx: An experimental programming language for statistics.SharpHydroLiDAR: A C# version of Lidar Hydrographic ExtractionSql Server Mds Destination: SSIS destination transform component for SQL Server Master Data ServicesStackOverflow.Net: A C# library for the StackOverflow API (currently in beta). Provides methods for every call currently in the StackOverflow API.TRX Merger Utility: People working on test projects that involve test management and execution from Visual Studio Team System 2008 and who do not have a TFS server for...UniPlanner: The UniPlanner project goal is to develop a web application able to visualize and schedule a university timetable.WikiNETParser: Wiki .NET Parser, Open Source project powered by ANTLR. Syntax defined in 3(4) files Lexer, Grammar, AST Parser.New ReleasesaaronERP builder - a framework to create customized ERP solutions: aaronERP_0.4.0.0: Changes (compared to version 0.3.0.0) : Businesslayer : - Caching of data-tables - ITranslatable Interface for mutli-language DAOs Web-Frontend: ...BatterySaver: Version 0.5: Add support for executing a power state event manually (Issue) Add support for battery percentage thresholds (Issue)ColinTest: asdfzxcv: asdfasdfComposer: V1.0.402.2001 Beta: Minor bug fixes Minor changes in interfaces Added documentation to the setup packageDynamic Configuration: Dynamic Configuration Release 2: Added ConfigurationChanged event fired whenever changes in .config file detected. Improved file watching filtering.Facebook Developer Toolkit: Version 3.1 BETA: Lots of bug fixes. Issues addressed: http://facebooktoolkit.codeplex.com/WorkItem/View.aspx?WorkItemId=14808 http://facebooktoolkit.codeplex.com/W...iExporter - iTunes playlist exporting: iExporter gui v2.5.0.0 - console v1.2.1.0: Paypal donate! New features and redesign for iExporter Gui You can now select/deselect all visible items with one click in the overview When yo...Line Counter: 1.5.5: The Line Counter is a tool to calculate lines of your code files. The tool was written in .NET 2.0. Line Counter 1.5.5 Fixed bugs in C# counter an...Live Writer Picasa Plugin: Live Writer Picasa Plugin 1.0.0: Changelog Since this is the first version there are no changes.Media Player Field Type: Media Player Field Type v1.0: Display a media player in a column of you document library. The library can contain movie files of diferent formats. The player will appear in the ...Numina Application/Security Framework: Numina.Framework Core 49601: Added .LESS library for CSS Updated default style and logo Added a few methods and method overloads to the .NET libraryOver Store: OverStore 1.16.0.0: Version 1.16.0.0 Runtime components uses PersistingRuntimeException instead of many exception types. PersistingRuntimeException message includes...patterns & practices Web Client Developer Guidance: Web Client Software Factory 2010 beta source code: The Web Client Software Factory 2010 provides an integrated set of guidance that assists architects and developers in creating web client applicati...SCSI Interface for Multimedia and Block Devices: Release 12 - View CD-DVD Drive Features: Changes in this version: - Added the ability to view the features of a CD/DVD device (e.g.: what discs it supports, whether it supports Mount Raini...SharePoint Labs: SPLab5006A-FRA-Level100: SPLab5006A-FRA-Level100 This SharePoint Lab will teach you how to create a Feature within Visual Studio, how to brand it, how to incorporate ressou...SharePoint Labs: SPLab5007A-FRA-Level300: SPLab5007A-FRA-Level300 This SharePoint Lab will teach you how to create a reusable and distributable project model for developping Features within...SharePoint Labs: SPLab5008A-FRA-Level100: SPLab5008A-FRA-Level100 This SharePoint Lab will teach you how to add an option in the ECB menu (Edit Control Block) only for specific file types w...SharePoint Labs: SPLab5009A-FRA-Level100: SPLab5009A-FRA-Level100 This SharePoint Lab will teach you the "Site Pages" model and the differences between customized/uncustomized pages (ghoste...SharePoint Labs: SPLab5010A-FRA-Level100: SPLab5010A-FRA-Level100 This SharePoint Lab will teach you the "Application Pages" model and the differences between "Site Pages" and "Application ...SharePoint Labs: SPLab5011A-FRA-Level100: SPLab5011A-FRA-Level100 This SharePoint Lab will teach you how to create a basic Application Page in the 12\TEMPLATE\LAYOUTS. Lab Language : French...sPATCH: sPatch v0.9b: + Fixed: an issue most webservers need leading slash to return filestreamsTASKedit: sTASKedit (pre-Alpha Release): This release is only for playing around, currently not useful Supported Files:Open 1.3.6 client tasks.data Export to 1.3.6 client tasks.data E...TRX Merger Utility: TRX Merger v1.0: First versionttgLib: ttgLib-0.01-beta1: In beta-version we've implemented basic functionality of ttgLib - now it can solve various problems using CPU+GPU bundle. Most important things: ...WikiNETParser: Wiki .NET Parser 2.5: Wiki .NET Parser 2.5 The documentation, binaries and source code could be downloaded from http://catarsa.com portal The latest release to downloa...WPF Zen Garden: Release 1.0: This is the first release.XNA 3D World Studio Content Pipeline: XNA 3DWS Content Pipeline - R2: This version adds terrains and brush based modelsMost Popular ProjectsRawrWBFS ManagerMicrosoft SQL Server Product Samples: DatabaseASP.NET Ajax LibrarySilverlight ToolkitAJAX Control ToolkitWindows Presentation Foundation (WPF)ASP.NETMicrosoft SQL Server Community & SamplesDotNetNuke® Community EditionMost Active ProjectsGraffiti CMSRawrjQuery Library for SharePoint Web ServicesFacebook Developer ToolkitBlogEngine.NETN2 CMSBase Class LibrariesFarseer Physics EngineLINQ to TwitterMicrosoft Biology Foundation

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• CodePlex Daily Summary for Saturday, March 27, 2010

  CodePlex Daily Summary for Saturday, March 27, 2010New ProjectsAlter gear SQL index Management: SQL Index management displays a list of indexes available for the chosen database and allows you to select an individual / group of indexes to be r...ASP League Ladder System: An ASP ladder / league system for online gaming league or real life leagues also.Augmented Reality Strategy Simulator: Augmented Reality Strategy Simulator is a software suite to promote computer aided strategy planning. Sports team can visualize their strategy usin...Boo syntax highlighting for Visual Studio 2010: Simple syntax hightlighting VSX add-in for Boo language in Visual Studio 2010.easySan: easySan zur einfachen Mitgliedsverwaltung im BRKFsUnit: FsUnit makes unit-testing with F# more enjoyable. It adds a special syntax to your favorite .NET testing framework.Laughing Dog XNA Framework: Laughing Dog is a simple to use, component based 2D framework for XNA game development. At present it is very early in development and as such is f...miniTodo: WPFでMVVMの練習にてきとうに作ったTODOアプリ 実用は無理です。My Common Library on .NET with CSharp: My Common Library on .NET with CSharp, it conclude database assecc, encrypt string, data caching, StringUtility, thank you for your view.Native code wrapping using c# : fsutil sparse commands: Ever thought about creating HUGE FILES for future use but felt bad for the wasted memory? Well, SPARSE FILES are the ANSWER! This FSUTIL SPARSE CO...Open SOA Platform: A centralized system for administering applications throught a SOA Enterprise Service Bus: Runtime environment (PROD, DEV, ...) , application and s...P-DBMS: Network and Database ProjectPraiseSight: PraiseSight is supposed to become a practical tool for churches to catalog an present their songs, lyrics and presentations on a beamer. The soluti...Pretty Good Frontend: Pretty Good Frontend is a sample frontend for ConfigMgr (SCCM) 2007 and MDT 2010 Zero Touch. S3Appender (Appender for Log4Net that Uses Amazon S3 For Storing Log Files): The S3Appender is a log4net appender that stores log events in either a MemoryStream or FileStream and sends them to S3 based on time intervals and...sEmit: sEmit (sms emitter) is an application written in C# which was built to send text messages. The project was founded in May 2009 by cansik. It works ...Silverlight RIA Tools: A tool set that generates a full RIA Solutions in Silverlightthommo cannon: Cannon for shooting down ThommosTianjin Polytechnic University Online Judge: Online Judge System Built on Microsoft technologies. Vision & Scope: A distributed OJ Solution on Windows and Cloud. Technologies used or planed...Tinare: Tinare is an byte encryption and decryption alogrithm. The input key is a string password.TinyPlug: Small Plugin Manager, written in C# Allows a project to define supported interfaces, and at runtime add plugins which support (inherit) these in...Utility niconv helps to convert text from one encoding to another: .NET implementation of GUN iconv console converter utility. The niconv program converts text from one encoding to another encoding. In the future r...WareFeed - Software Business Analytics: WareFeed is a simple but effective Software Business Analytics tool written in PHP and compatible others languages such as .NET, Java or Python. It...Y36API1: Semestralni projekt na Y36APINew ReleasesAlter gear SQL index Management: Setup 1.0.0: setup for first alpha releaseASP League Ladder System: ASPLeagueRelease_0_4_1: Release v 0.41Augmented Reality Strategy Simulator: Augmented Reality Strategy Simulator: Version 1.0 InstallerAutoAudit: AutoAudit 1.10e: Version 1.10e will be the final iteration of version 1 development. Version 2 will begin adding switches and options. Pleae email your suggestio...Boo syntax highlighting for Visual Studio 2010: Boo syntax VS 2010 - alpha: First release TODO: Multiline comments!Chargify.NET: Chargify.NET 0.6: Updated library, using Metered Components and updated Product information.Composer: V1.0.326.1000 Alpha: Initial Alpha release. Should be stable, with minor issues.CoNatural Components: CoNatural Components 1.6: Code fixes: Created helper classes to generate source code for type mapper/materializer. Fixed issue in optimized type materializer when loading ...CRM External View: 1.2: New Features in v1.2 release Password protected views. No more using Web Data Access role from v1. Filtering capabilities Caching for performan...Designit Video Embed Package: Release 1.1.0 beta1: You can now either have the video embeded directly in the template or have a preview in template that opens the video in a lightbox window.FsUnit: FsUnit 0.9.0 for NUnit: This release is for F# 2.0 and NUnit 2.5+.Laughing Dog XNA Framework: Laughing Dog 0.0.1: Laughing Dog - Alpla - v 0.0.1 First released version of the Laughing Dog framework.LiveUpload to Facebook: LiveUpload to Facebook 3.2: Version 3.2Become a fan on Facebook! Features Quickly and easily upload your photos and videos to Facebook, including any people tags added in Win...MapWindow6: MapWindow 6.0 msi March 26: This version adds the Join feature for creating a new "featureset" with attributes that are joined with attributes from a Excel data label named 'D...Mobile Broadband Logging Monitor: Mobile Broadband Logging Monitor 1.2.2: This edition supports: Newer and older editions of Birdstep Technology's EasyConnect HUAWEI Mobile Partner MWConn User defined location for s...Multiplayer Quiz: Release 1_6_351_0: A beta release of the next version. Please leave any errors in discussions or comments.Native code wrapping using c# : fsutil sparse commands: Fsutil sparse file native code - c sharp wrapper: Project Description A C# code wrapping a native code-Sparse files1 The code is about SPARSE files- the abillity to create huge files (for future us...Nice Libraries: 1.30 build 50325.01: Release 1.30 build 50325.01Pretty Good Frontend: Pretty Good Frontend binaries v1.0: This is the first public release of the Pretty Good Frontend binariesPylor: Pylor 0.1 alpha: This is the very first published version. I hope I can put a sample project soon.Quick Performance Monitor: Version 1.1 refresh: There was a typo or two in the sample batch file. Corrected now.Rapidshare Episode Downloader: RED v0.8.3: 0.8.1 introduced the ability to advance to the next episode. In 0.8.2 a bug was found that if episode number is less then 10, then the preceding 0...RapidWebDev - .NET Enterprise Software Development Infrastructure: RapidWebDev 1.52: RapidWebDev is an infrastructure helps to develop enterprise software solutions in Microsoft .NET easily and productively. This is the release vers...thommo cannon: game: gamethommo cannon: setup: setupthommo cannon: test: testTinare: Tinare DLL: Tinare DLL is a dynamic-link library written in C# which provides the functions to encrypt and decrypt a byte stream with tinare.WeatherBar: WeatherBar 2.1 [No Installation]: Minor changes to release 2.0 (http://weatherbar.codeplex.com/releases/view/42490). Fixed the bug that caused an exception to be thrown if the user...Most Popular ProjectsMetaSharpRawrWBFS ManagerASP.NET Ajax LibrarySilverlight ToolkitMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)ASP.NETMost Active ProjectsRawrjQuery Library for SharePoint Web ServicesBlogEngine.NETMicrosoft Biology FoundationFarseer Physics Enginepatterns & practices: Composite WPF and SilverlightLINQ to TwitterTable2ClassFluent Ribbon Control SuiteNB_Store - Free DotNetNuke Ecommerce Catalog Module

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• Azure, don't give me multiple VMs, give me one elastic VM

  - by FransBouma

  Yesterday, Microsoft revealed new major features for Windows Azure (see ScottGu's post). It all looks shiny and great, but after reading most of the material describing the new features, I still find the overall idea behind all of it flawed: why should I care on how much VMs my web app runs? Isn't that a problem to solve for the Windows Azure engineers / software? And what if I need the file system, why can't I simply get a virtual filesystem ? To illustrate my point, let's use a real example: a product website with a customer system/database and next to it a support site with accompanying database. Both are written in .NET, using ASP.NET and use a SQL Server database each. The product website offers files to download by customers, very simple. You have a couple of options to host these websites: Buy a server, place it in a rack at an ISP and run the sites on that server Use 'shared hosting' with an ISP, which means your sites' appdomains are running on the same machine, as well as the files stored, and the databases are hosted in the same server as the other shared databases. Hire a VM, install your OS of choice at an ISP, and host the sites on that VM, basically the same as the first option, except you don't have a physical server At some cloud-vendor, either host the sites 'shared' or in a VM. See above. With all of those options, scalability is a problem, even the cloud-based ones, though not due to the same reasons: The physical server solution has the obvious problem that if you need more power, you need to buy a bigger server or more servers which requires you to add replication and other overhead Shared hosting solutions are almost always capped on memory usage / traffic and database size: if your sites get too big, you have to move out of the shared hosting environment and start over with one of the other solutions The VM solution, be it a VM at an ISP or 'in the cloud' at e.g. Windows Azure or Amazon, in theory allows scaling out by simply instantiating more VMs, however that too introduces the same overhead problems as with the physical servers: suddenly more than 1 instance runs your sites. If a cloud vendor offers its services in the form of VMs, you won't gain much over having a VM at some ISP: the main problems you have to work around are still there: when you spin up more than one VM, your application must be completely stateless at any moment, including the DB sub system, because what's in memory in instance 1 might not be in memory in instance 2. This might sounds trivial but it's not. A lot of the websites out there started rather small: they were perfectly runnable on a single machine with normal memory and CPU power. After all, you don't need a big machine to run a website with even thousands of users a day. Moving these sites to a multi-VM environment will cause a problem: all the in-memory state they use, all the multi-page transitions they use while keeping state across the transition, they can't do that anymore like they did that on a single machine: state is something of the past, you have to store every byte of state in either a DB or in a viewstate or in a cookie somewhere so with the next request, all state information is available through the request, as nothing is kept in-memory. Our example uses a bunch of files in a file system. Using multiple VMs will require that these files move to a cloud storage system which is mounted in each VM so we don't have to store the files on each VM. This might require different file paths, but this change should be minor. What's perhaps less minor is the maintenance procedure in place on the new type of cloud storage used: instead of ftp-ing into a VM, you might have to update the files using different ways / tools. All in all this makes moving an existing website which was written for an environment that's based around a VM (namely .NET with its CLR) overly cumbersome and problematic: it forces you to refactor your website system to be able to be used 'in the cloud', which is caused by the limited way how e.g. Windows Azure offers its cloud services: in blocks of VMs. Offer a scalable, flexible VM which extends with my needs Instead, cloud vendors should offer simply one VM to me. On that VM I run the websites, store my DB and my files. As it's a virtual machine, how this machine is actually ran on physical hardware (e.g. partitioned), I don't care, as that's the problem for the cloud vendor to solve. If I need more resources, e.g. I have more traffic to my server, way more visitors per day, the VM stretches, like I bought a bigger box. This frees me from the problem which comes with multiple VMs: I don't have any refactoring to do at all: I can simply build my website as if it runs on my local hardware server, upload it to the VM offered by the cloud vendor, install it on the VM and I'm done. "But that might require changes to windows!" Yes, but Microsoft is Windows. Windows Azure is their service, they can make whatever change to what they offer to make it look like it's windows. Yet, they're stuck, like Amazon, in thinking in VMs, which forces developers to 'think ahead' and gamble whether they would need to migrate to a cloud with multiple VMs in the future or not. Which comes down to: gamble whether they should invest time in code / architecture which they might never need. (YAGNI anyone?) So the VM we're talking about, is that a low-level VM which runs a guest OS, or is that VM a different kind of VM? The flexible VM: .NET's CLR ? My example websites are ASP.NET based, which means they run inside a .NET appdomain, on the .NET CLR, which is a VM. The only physical OS resource the sites need is the file system, however this too is accessed through .NET. In short: all the websites see is what .NET allows the websites to see, the world as the websites know it is what .NET shows them and lets them access. How the .NET appdomain is run physically, that's the concern of .NET, not mine. This begs the question why Windows Azure doesn't offer virtual appdomains? Or better: .NET environments which look like one machine but could be physically multiple machines. In such an environment, no change has to be made to the websites to migrate them from a local machine or own server to the cloud to get proper scaling: the .NET VM will simply scale with the need: more memory needed, more CPU power needed, it stretches. What it offers to the application running inside the appdomain is simply increasing, but not fragmented: all resources are available to the application: this means that the problem of how to scale is back to where it should be: with the cloud vendor. "Yeah, great, but what about the databases?" The .NET application communicates with the database server through a .NET ADO.NET provider. Where the database is located is not a problem of the appdomain: the ADO.NET provider has to solve that. I.o.w.: we can host the databases in an environment which offers itself as a single resource and is accessible through one connection string without replication overhead on the outside, and use that environment inside the .NET VM as if it was a single DB. But what about memory replication and other problems? This environment isn't simple, at least not for the cloud vendor. But it is simple for the customer who wants to run his sites in that cloud: no work needed. No refactoring needed of existing code. Upload it, run it. Perhaps I'm dreaming and what I described above isn't possible. Yet, I think if cloud vendors don't move into that direction, what they're offering isn't interesting: it doesn't solve a problem at all, it simply offers a way to instantiate more VMs with the guest OS of choice at the cost of me needing to refactor my website code so it can run in the straight jacket form factor dictated by the cloud vendor. Let's not kid ourselves here: most of us developers will never build a website which needs a truck load of VMs to run it: almost all websites created by developers can run on just a few VMs at most. Yet, the most expensive change is right at the start: moving from one to two VMs. As soon as you have refactored your website code to run across multiple VMs, adding another one is just as easy as clicking a mouse button. But that first step, that's the problem here and as it's right there at the beginning of scaling the website, it's particularly strange that cloud vendors refuse to solve that problem and leave it to the developers to solve that. Which makes migrating 'to the cloud' particularly expensive.

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• September Independent Oracle User Group (IOUG) Regional Events:

  - by Mandy Ho

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} September 5, 2012 – Denver, CO Oracle 11g Database Upgrade Seminar Join Roy Swonger, Senior Director of software development at Oracle to learn about upgrading to Oracle Database 11g. Topics include: All the required preparatory steps Database upgrade strategies Post-upgrade performance analysis Helpful tips and common pitfalls to watch out for http://www.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=152242&src=7598177&src=7598177&Act=4 September 6, 2012 – Salt Lake City, UT Fall Symposium 2012 Plan to join us for our annual fall event on Sept 6. They day will be filled with learning and networking with tracks focused on Applications, APEX, BI, Development and DBA Topics. This event is free for UTOUG members to attend, but please register. http://www.utoug.org/apex/f?p=972:2:6686308836668467::::P2_EVENT_ID:121 September 6, 2012 – Portland, OR Oracle’s Hands on Workshop Series focused on providing Defense-in-Depth Solutions to secure data at the source, reduce risk and simplify compliance The Oracle Database Security Workshop is a one-day hands-on session for IT Managers, IT Security Architects and Oracle DBAs who are looking for solutions to address their information protection, privacy, and accountability challenges within their Oracle database environment. Most security programs offered today fail toadequately address database security. Customers continue to be challenged tosecure information against loss and protect the integrity of sensitiveinformation like critical financial data, personally identifiable information(PII) and credit card data for PCI compliance. http://nwoug.org/content.aspx?page_id=87&club_id=165905&item_id=241082 September 11, 2012 – Montreal, QC APEXposed! For APEX aficionados – join ODTUG in Montreal, September 11-12 for APEXposed! Topics will include Dynamic Actions, Plug-ins, Tuning, and Building Mobile Apps. The cost is $399 US and early registration ends August 15th. For more information: http://www.odtugapextraining.com  September 11, 2012 – Philadelphia, PA Big Data & What are we still doing wrong with Tom Kyte Tom Kyte is a Senior Technical Architect in Oracle's Server Technology Division. Tom is the Tom behind the AskTom column in Oracle Magazine and is also the author of Expert Oracle Database Architecture (Apress, 2005/2009) among other books Abstract: Big Data The term "big data" draws a lot of attention, but behind the hype there's a simple story. For decades, companies have been making business decisions based on transactional data stored in relational databases. However, beyond that critical data is a potential treasure trove of less structured data: weblogs, social media, email, sensors, and photographs that can be mined for useful information. This presentation will take a look at what Big Data is and means - and Oracle's strategy for handling it Abstract: What are we still doing wrong? I've given many best practices presentations in the last 10 years. I've given many worst practices presentations in the last 10 years. I've seen some things change over the last ten years and many other things stay exactly the same. In this talk - we'll be taking a look at the good and the bad - what we do right and what we continue to do wrong over and over again. We'll look at why "Why" is probably the right initial answer to most any question. We'll look at how we get to "Know what we Know", and why that can be both a help and a hindrance. We'll peek at "Best Practices" and tie them into what I term "Worst Practices". In short, a talk on the good and the bad. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} http://ioug.itconvergence.com/pls/apex/f?p=207:27:3669516430980563::NO September 12, 2012- New York, NY NYOUG Fall General Meeting “Trends in Database Administration and Why the Future of Database Administration is the Vdba” http://www.nyoug.org/upcoming_events.htm#General_Meeting1 September 21, 2012 – Cleveland, OH Oracle Database 11g for Developers: What You need to know or Oracle Database 11g New Features for Developers Attendees are introduced to the new and improved features of Oracle 11g (both Oracle 11g R1 and Oracle 11g R2) that directly impact application development. Special emphasis is placed on features that reduce development time, make development simpler, improve performance, or speed deployment. Specific topics include: New SQL functions, virtual columns, result caching, XML improvements, pivot statements, JDBC improvements, and PL/SQL enhancements such as compound triggers. http://www.neooug.org/ September 24, 2012 – Ottawa, ON Introduction to Oracle Spatial The free Oracle Locator functionality, and the Oracle Spatial option which dramatically extends Locator, are very useful, but poorly understood capabilities of the database. In the afternoon we will extend into additional areas selected from: storage and performance; answering business problems with spatial queries; using Oracle Maps in OBIEE; an overview and capabilities of Oracle Topology; under the covers with GeoCoding. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} http://www.oug-ottawa.org/pls/htmldb/f?p=327:27:4209274028390246::NO

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• SQL SERVER – SSMS Automatically Generates TOP (100) PERCENT in Query Designer

  - by pinaldave

  Earlier this week, I was surfing various SQL forums to see what kind of help developer need in the SQL Server world. One of the question indeed caught my attention. I am here regenerating complete question as well scenario to illustrate the point in a precise manner. Additionally, I have added added second part of the question to give completeness. Question: I am trying to create a view in Query Designer (not in the New Query Window). Every time I am trying to create a view it always adds  TOP (100) PERCENT automatically on the T-SQL script. No matter what I do, it always automatically adds the TOP (100) PERCENT to the script. I have attempted to copy paste from notepad, build a query and a few other things – there is no success. I am really not sure what I am doing wrong with Query Designer. Here is my query script: (I use AdventureWorks as a sample database) SELECT Person.Address.AddressID FROM Person.Address INNER JOIN Person.AddressType ON Person.Address.AddressID = Person.AddressType.AddressTypeID ORDER BY Person.Address.AddressID This script automatically replaces by following query: SELECT TOP (100) PERCENT Person.Address.AddressID FROM Person.Address INNER JOIN Person.AddressType ON Person.Address.AddressID = Person.AddressType.AddressTypeID ORDER BY Person.Address.AddressID However, when I try to do the same from New Query Window it works totally fine. However, when I attempt to create a view of the same query it gives following error. Msg 1033, Level 15, State 1, Procedure myView, Line 6 The ORDER BY clause is invalid in views, inline functions, derived tables, subqueries, and common table expressions, unless TOP, OFFSET or FOR XML is also specified. It is pretty clear to me now that the script which I have written seems to need TOP (100) PERCENT, so Query . Why do I need it? Is there any work around to this issue. I particularly find this question pretty interesting as it really touches the fundamentals of the T-SQL query writing. Please note that the query which is automatically changed is not in New Query Editor but opened from SSMS using following way. Database >> Views >> Right Click >> New View (see the image below) Answer: The answer to the above question can be very long but I will keep it simple and to the point. There are three things to discuss in above script 1) Reason for Error 2) Reason for Auto generates TOP (100) PERCENT and 3) Potential solutions to the above error. Let us quickly see them in detail. 1) Reason for Error The reason for error is already given in the error. ORDER BY is invalid in the views and a few other objects. One has to use TOP or other keywords along with it. The way semantics of the query works where optimizer only follows(honors) the ORDER BY in the same scope or the same SELECT/UPDATE/DELETE statement. There is a possibility that one can order after the scope of the view again the efforts spend to order view will be wasted. The final resultset of the query always follows the final ORDER BY or outer query’s order and due to the same reason optimizer follows the final order of the query and not of the views (as view will be used in another query for further processing e.g. in SELECT statement). Due to same reason ORDER BY is now allowed in the view. For further accuracy and clear guidance I suggest you read this blog post by Query Optimizer Team. They have explained it very clear manner the same subject. 2) Reason for Auto Generated TOP (100) PERCENT One of the most popular workaround to above error is to use TOP (100) PERCENT in the view. Now TOP (100) PERCENT allows user to use ORDER BY in the query and allows user to overcome above error which we discussed. This gives the impression to the user that they have resolved the error and successfully able to use ORDER BY in the View. Well, this is incorrect as well. The way this works is when TOP (100) PERCENT is used the result is not guaranteed as well it is ignored in our the query where the view is used. Here is the blog post on this subject: Interesting Observation – TOP 100 PERCENT and ORDER BY. Now when you create a new view in the SSMS and build a query with ORDER BY to avoid the error automatically it adds the TOP 100 PERCENT. Here is the connect item for the same issue. I am sure there will be more connect items as well but I could not find them. 3) Potential Solutions If you are reading this post from the beginning in that case, it is clear by now that ORDER BY should not be used in the View as it does not serve any purpose unless there is a specific need of it. If you are going to use TOP 100 PERCENT with ORDER BY there is absolutely no need of using ORDER BY rather avoid using it all together. Here is another blog post of mine which describes the same subject ORDER BY Does Not Work – Limitation of the Views Part 1. It is valid to use ORDER BY in a view if there is a clear business need of using TOP with any other percentage lower than 100 (for example TOP 10 PERCENT or TOP 50 PERCENT etc). In most of the cases ORDER BY is not needed in the view and it should be used in the most outer query for present result in desired order. User can remove TOP 100 PERCENT and ORDER BY from the view before using the view in any query or procedure. In the most outer query there should be ORDER BY as per the business need. I think this sums up the concept in a few words. This is a very long topic and not easy to illustrate in one single blog post. I welcome your comments and suggestions. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, SQL View, T SQL, Technology

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• European Interoperability Framework - a new beginning?

  - by trond-arne.undheim

  The most controversial document in the history of the European Commission's IT policy is out. EIF is here, wrapped in the Communication "Towards interoperability for European public services", and including the new feature European Interoperability Strategy (EIS), arguably a higher strategic take on the same topic. Leaving EIS aside for a moment, the EIF controversy has been around IPR, defining open standards and about the proper terminology around standardization deliverables. Today, as the document finally emerges, what is the verdict? First of all, to be fair to those among you who do not spend your lives in the intricate labyrinths of Commission IT policy documents on interoperability, let's define what we are talking about. According to the Communication: "An interoperability framework is an agreed approach to interoperability for organisations that want to collaborate to provide joint delivery of public services. Within its scope of applicability, it specifies common elements such as vocabulary, concepts, principles, policies, guidelines, recommendations, standards, specifications and practices." The Good - EIF reconfirms that "The Digital Agenda can only take off if interoperability based on standards and open platforms is ensured" and also confirms that "The positive effect of open specifications is also demonstrated by the Internet ecosystem." - EIF takes a productive and pragmatic stance on openness: "In the context of the EIF, openness is the willingness of persons, organisations or other members of a community of interest to share knowledge and stimulate debate within that community, the ultimate goal being to advance knowledge and the use of this knowledge to solve problems" (p.11). "If the openness principle is applied in full: - All stakeholders have the same possibility of contributing to the development of the specification and public review is part of the decision-making process; - The specification is available for everybody to study; - Intellectual property rights related to the specification are licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software" (p. 26). - EIF is a formal Commission document. The former EIF 1.0 was a semi-formal deliverable from the PEGSCO, a working group of Member State representatives. - EIF tackles interoperability head-on and takes a clear stance: "Recommendation 22. When establishing European public services, public administrations should prefer open specifications, taking due account of the coverage of functional needs, maturity and market support." - The Commission will continue to support the National Interoperability Framework Observatory (NIFO), reconfirming the importance of coordinating such approaches across borders. - The Commission will align its internal interoperability strategy with the EIS through the eCommission initiative. - One cannot stress the importance of using open standards enough, whether in the context of open source or non-open source software. The EIF seems to have picked up on this fact: What does the EIF says about the relation between open specifications and open source software? The EIF introduces, as one of the characteristics of an open specification, the requirement that IPRs related to the specification have to be licensed on FRAND terms or on a royalty-free basis in a way that allows implementation in both proprietary and open source software. In this way, companies working under various business models can compete on an equal footing when providing solutions to public administrations while administrations that implement the standard in their own software (software that they own) can share such software with others under an open source licence if they so decide. - EIF is now among the center pieces of the Digital Agenda (even though this demands extensive inter-agency coordination in the Commission): "The EIS and the EIF will be maintained under the ISA Programme and kept in line with the results of other relevant Digital Agenda actions on interoperability and standards such as the ones on the reform of rules on implementation of ICT standards in Europe to allow use of certain ICT fora and consortia standards, on issuing guidelines on essential intellectual property rights and licensing conditions in standard-setting, including for ex-ante disclosure, and on providing guidance on the link between ICT standardisation and public procurement to help public authorities to use standards to promote efficiency and reduce lock-in.(Communication, p.7)" All in all, quite a few good things have happened to the document in the two years it has been on the shelf or was being re-written, depending on your perspective, in any case, awaiting the storms to calm. The Bad - While a certain pragmatism is required, and governments cannot migrate to full openness overnight, EIF gives a bit too much room for governments not to apply the openness principle in full. Plenty of reasons are given, which should maybe have been put as challenges to be overcome: "However, public administrations may decide to use less open specifications, if open specifications do not exist or do not meet functional interoperability needs. In all cases, specifications should be mature and sufficiently supported by the market, except if used in the context of creating innovative solutions". - EIF does not use the internationally established terminology: open standards. Rather, the EIF introduces the notion of "formalised specification". How do "formalised specifications" relate to "standards"? According to the FAQ provided: The word "standard" has a specific meaning in Europe as defined by Directive 98/34/EC. Only technical specifications approved by a recognised standardisation body can be called a standard. Many ICT systems rely on the use of specifications developed by other organisations such as a forum or consortium. The EIF introduces the notion of "formalised specification", which is either a standard pursuant to Directive 98/34/EC or a specification established by ICT fora and consortia. The term "open specification" used in the EIF, on the one hand, avoids terminological confusion with the Directive and, on the other, states the main features that comply with the basic principle of openness laid down in the EIF for European Public Services. Well, this may be somewhat true, but in reality, Europe is 30 year behind in terminology. Unless the European Standardization Reform gets completed in the next few months, most Member States will likely conclude that they will go on referencing and using standards beyond those created by the three European endorsed monopolists of standardization, CEN, CENELEC and ETSI. Who can afford to begin following the strict Brussels rules for what they can call open standards when, in reality, standards stemming from global standardization organizations, so-called fora/consortia, dominate in the IT industry. What exactly is EIF saying? Does it encourage Member States to go on using non-ESO standards as long as they call it something else? I guess I am all for it, although it is a bit cumbersome, no? Why was there so much interest around the EIF? The FAQ attempts to explain: Some Member States have begun to adopt policies to achieve interoperability for their public services. These actions have had a significant impact on the ecosystem built around the provision of such services, e.g. providers of ICT goods and services, standardisation bodies, industry fora and consortia, etc... The Commission identified a clear need for action at European level to ensure that actions by individual Member States would not create new electronic barriers that would hinder the development of interoperable European public services. As a result, all stakeholders involved in the delivery of electronic public services in Europe have expressed their opinions on how to increase interoperability for public services provided by the different public administrations in Europe. Well, it does not take two years to read 50 consultation documents, and the EU Standardization Reform is not yet completed, so, more pragmatically, you finally had to release the document. Ok, let's leave some of that aside because the document is out and some people are happy (and others definitely not). The Verdict Considering the controversy, the delays, the lobbying, and the interests at stake both in the EU, in Member States and among vendors large and small, this document is pretty impressive. As with a good wine that has not yet come to full maturity, let's say that it seems to be coming in in the 85-88/100 range, but only a more fine-grained analysis, enjoyment in good company, and ultimately, implementation, will tell. The European Commission has today adopted a significant interoperability initiative to encourage public administrations across the EU to maximise the social and economic potential of information and communication technologies. Today, we should rally around this achievement. Tomorrow, let's sit down and figure out what it means for the future.

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• Pre-rentrée Oracle Open World 2012 : à vos agendas

  - by Eric Bezille

  A maintenant moins d'un mois de l’événement majeur d'Oracle, qui se tient comme chaque année à San Francisco, fin septembre, début octobre, les spéculations vont bon train sur les annonces qui vont y être dévoilées... Et sans lever le voile, je vous engage à prendre connaissance des sujets des "Key Notes" qui seront tenues par Larry Ellison, Mark Hurd, Thomas Kurian (responsable des développements logiciels) et John Fowler (responsable des développements systèmes) afin de vous donner un avant goût. Stratégie et Roadmaps Oracle Bien entendu, au-delà des séances plénières qui vous donnerons  une vision précise de la stratégie, et pour ceux qui seront sur place, je vous engage à ne pas manquer les séances d'approfondissement qui auront lieu dans la semaine, dont voici quelques morceaux choisis : "Accelerate your Business with the Oracle Hardware Advantage" avec John Fowler, le lundi 1er Octobre, 3:15pm-4:15pm "Why Oracle Softwares Runs Best on Oracle Hardware" , avec Bradley Carlile, le responsable des Benchmarks, le lundi 1er Octobre, 12:15pm-13:15pm "Engineered Systems - from Vision to Game-changing Results", avec Robert Shimp, le lundi 1er Octobre 1:45pm-2:45pm "Database and Application Consolidation on SPARC Supercluster", avec Hugo Rivero, responsable dans les équipes d'intégration matériels et logiciels, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle’s SPARC Server Strategy Update", avec Masood Heydari, responsable des développements serveurs SPARC, le mardi 2 Octobre, 10:15am - 11:15am "Oracle Solaris 11 Strategy, Engineering Insights, and Roadmap", avec Markus Flier, responsable des développements Solaris, le mercredi 3 Octobre, 10:15am - 11:15am "Oracle Virtualization Strategy and Roadmap", avec Wim Coekaerts, responsable des développement Oracle VM et Oracle Linux, le lundi 1er Octobre, 12:15pm-1:15pm "Big Data: The Big Story", avec Jean-Pierre Dijcks, responsable du développement produits Big Data, le lundi 1er Octobre, 3:15pm-4:15pm "Scaling with the Cloud: Strategies for Storage in Cloud Deployments", avec Christine Rogers,  Principal Product Manager, et Chris Wood, Senior Product Specialist, Stockage , le lundi 1er Octobre, 10:45am-11:45am Retours d'expériences et témoignages Si Oracle Open World est l'occasion de partager avec les équipes de développement d'Oracle en direct, c'est aussi l'occasion d'échanger avec des clients et experts qui ont mis en oeuvre  nos technologies pour bénéficier de leurs retours d'expériences, comme par exemple : "Oracle Optimized Solution for Siebel CRM at ACCOR", avec les témoignages d'Eric Wyttynck, directeur IT Multichannel & CRM  et Pascal Massenet, VP Loyalty & CRM systems, sur les bénéfices non seulement métiers, mais également projet et IT, le mercredi 3 Octobre, 1:15pm-2:15pm "Tips from AT&T: Oracle E-Business Suite, Oracle Database, and SPARC Enterprise", avec le retour d'expérience des experts Oracle, le mardi 2 Octobre, 11:45am-12:45pm "Creating a Maximum Availability Architecture with SPARC SuperCluster", avec le témoignage de Carte Wright, Database Engineer à CKI, le mercredi 3 Octobre, 11:45am-12:45pm "Multitenancy: Everybody Talks It, Oracle Walks It with Pillar Axiom Storage", avec le témoignage de Stephen Schleiger, Manager Systems Engineering de Navis, le lundi 1er Octobre, 1:45pm-2:45pm "Oracle Exadata for Database Consolidation: Best Practices", avec le retour d'expérience des experts Oracle ayant participé à la mise en oeuvre d'un grand client du monde bancaire, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle Exadata Customer Panel: Packaged Applications with Oracle Exadata", animé par Tim Shetler, VP Product Management, mardi 2 Octobre, 1:15pm-2:15pm "Big Data: Improving Nearline Data Throughput with the StorageTek SL8500 Modular Library System", avec le témoignage du CTO de CSC, Alan Powers, le jeudi 4 Octobre, 12:45pm-1:45pm "Building an IaaS Platform with SPARC, Oracle Solaris 11, and Oracle VM Server for SPARC", avec le témoignage de Syed Qadri, Lead DBA et Michael Arnold, System Architect d'US Cellular, le mardi 2 Octobre, 10:15am-11:15am "Transform Data Center TCO with Oracle Optimized Servers: A Customer Panel", avec les témoignages notamment d'AT&T et Liberty Global, le mardi 2 Octobre, 11:45am-12:45pm "Data Warehouse and Big Data Customers’ View of the Future", avec The Nielsen Company US, Turkcell, GE Retail Finance, Allianz Managed Operations and Services SE, le lundi 1er Octobre, 4:45pm-5:45pm "Extreme Storage Scale and Efficiency: Lessons from a 100,000-Person Organization", le témoignage de l'IT interne d'Oracle sur la transformation et la migration de l'ensemble de notre infrastructure de stockage, mardi 2 Octobre, 1:15pm-2:15pm Echanges avec les groupes d'utilisateurs et les équipes de développement Oracle Si vous avez prévu d'arriver suffisamment tôt, vous pourrez également échanger dès le dimanche avec les groupes d'utilisateurs, ou tous les soirs avec les équipes de développement Oracle sur des sujets comme : "To Exalogic or Not to Exalogic: An Architectural Journey", avec Todd Sheetz - Manager of DBA and Enterprise Architecture, Veolia Environmental Services, le dimanche 30 Septembre, 2:30pm-3:30pm "Oracle Exalytics and Oracle TimesTen for Exalytics Best Practices", avec Mark Rittman, de Rittman Mead Consulting Ltd, le dimanche 30 Septembre, 10:30am-11:30am "Introduction of Oracle Exadata at Telenet: Bringing BI to Warp Speed", avec Rudy Verlinden & Eric Bartholomeus - Managers IT infrastructure à Telenet, le dimanche 30 Septembre, 1:15pm-2:00pm "The Perfect Marriage: Sun ZFS Storage Appliance with Oracle Exadata", avec Melanie Polston, directeur, Data Management, de Novation et Charles Kim, Managing Director de Viscosity, le dimanche 30 Septembre, 9:00am-10am "Oracle’s Big Data Solutions: NoSQL, Connectors, R, and Appliance Technologies", avec Jean-Pierre Dijcks et les équipes de développement Oracle, le lundi 1er Octobre, 6:15pm-7:00pm Testez et évaluez les solutions Et pour finir, vous pouvez même tester les technologies au travers du Oracle DemoGrounds, (1133 Moscone South pour la partie Systèmes Oracle, OS, et Virtualisation) et des "Hands-on-Labs", comme : "Deploying an IaaS Environment with Oracle VM", le mardi 2 Octobre, 10:15am-11:15am "Virtualize and Deploy Oracle Applications in Minutes with Oracle VM: Hands-on Lab", le mardi 2 Octobre, 11:45am-12:45pm (il est fortement conseillé d'avoir suivi le "Hands-on-Labs" précédent avant d'effectuer ce Lab. "x86 Enterprise Cloud Infrastructure with Oracle VM 3.x and Sun ZFS Storage Appliance", le mercredi 3 Octobre, 5:00pm-6:00pm "StorageTek Tape Analytics: Managing Tape Has Never Been So Simple", le mercredi 3 Octobre, 1:15pm-2:15pm "Oracle’s Pillar Axiom 600 Storage System: Power and Ease", le lundi 1er Octobre, 12:15pm-1:15pm "Enterprise Cloud Infrastructure for SPARC with Oracle Enterprise Manager Ops Center 12c", le lundi 1er Octobre, 1:45pm-2:45pm "Managing Storage in the Cloud", le mardi 2 Octobre, 5:00pm-6:00pm "Learn How to Write MapReduce on Oracle’s Big Data Platform", le lundi 1er Octobre, 12:15pm-1:15pm "Oracle Big Data Analytics and R", le mardi 2 Octobre, 1:15pm-2:15pm "Reduce Risk with Oracle Solaris Access Control to Restrain Users and Isolate Applications", le lundi 1er Octobre, 10:45am-11:45am "Managing Your Data with Built-In Oracle Solaris ZFS Data Services in Release 11", le lundi 1er Octobre, 4:45pm-5:45pm "Virtualizing Your Oracle Solaris 11 Environment", le mardi 2 Octobre, 1:15pm-2:15pm "Large-Scale Installation and Deployment of Oracle Solaris 11", le mercredi 3 Octobre, 3:30pm-4:30pm En conclusion, une semaine très riche en perspective, et qui vous permettra de balayer l'ensemble des sujets au coeur de vos préoccupations, de la stratégie à l'implémentation... Cette semaine doit se préparer, pour tailler votre agenda sur mesure, à travers les plus de 2000 sessions dont je ne vous ai fait qu'un extrait, et dont vous pouvez retrouver l'ensemble en ligne.

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• Scripting Language Sessions at Oracle OpenWorld and MySQL Connect, 2012

  - by cj

  This posts highlights some great scripting language sessions coming up at the Oracle OpenWorld and MySQL Connect conferences. These events are happening in San Francisco from the end of September. You can search for other interesting conference sessions in the Content Catalog. Also check out what is happening at JavaOne in that event's Content Catalog (I haven't included sessions from it in this post.) To find the timeslots and locations of each session, click their respective link and check the "Session Schedule" box on the top right. GEN8431 - General Session: What’s New in Oracle Database Application Development This general session takes a look at what’s been new in the last year in Oracle Database application development tools using the latest generation of database technology. Topics range from Oracle SQL Developer and Oracle Application Express to Java and PHP. (Thomas Kyte - Architect, Oracle) BOF9858 - Meet the Developers of Database Access Services (OCI, ODBC, DRCP, PHP, Python) This session is your opportunity to meet in person the Oracle developers who have built Oracle Database access tools and products such as the Oracle Call Interface (OCI), Oracle C++ Call Interface (OCCI), and Open Database Connectivity (ODBC) drivers; Transparent Application Failover (TAF); Oracle Database Instant Client; Database Resident Connection Pool (DRCP); Oracle Net Services, and so on. The team also works with those who develop the PHP, Ruby, Python, and Perl adapters for Oracle Database. Come discuss with them the features you like, your pains, and new product enhancements in the latest database technology. CON8506 - Syndication and Consolidation: Oracle Database Driver for MySQL Applications This technical session presents a new Oracle Database driver that enables you to run MySQL applications (written in PHP, Perl, C, C++, and so on) against Oracle Database with almost no code change. Use cases for such a driver include application syndication such as interoperability across a relationship database management system, application migration, and database consolidation. In addition, the session covers enhancements in database technology that enable and simplify the migration of third-party databases and applications to and consolidation with Oracle Database. Attend this session to learn more and see a live demo. (Srinath Krishnaswamy - Director, Software Development, Oracle. Kuassi Mensah - Director Product Management, Oracle. Mohammad Lari - Principal Technical Staff, Oracle ) CON9167 - Current State of PHP and MySQL Together, PHP and MySQL power large parts of the Web. The developers of both technologies continue to enhance their software to ensure that developers can be satisfied despite all their changing and growing needs. This session presents an overview of changes in PHP 5.4, which was released earlier this year and shows you various new MySQL-related features available for PHP, from transparent client-side caching to direct support for scaling and high-availability needs. (Johannes Schlüter - SoftwareDeveloper, Oracle) CON8983 - Sharding with PHP and MySQL In deploying MySQL, scale-out techniques can be used to scale out reads, but for scaling out writes, other techniques have to be used. To distribute writes over a cluster, it is necessary to shard the database and store the shards on separate servers. This session provides a brief introduction to traditional MySQL scale-out techniques in preparation for a discussion on the different sharding techniques that can be used with MySQL server and how they can be implemented with PHP. You will learn about static and dynamic sharding schemes, their advantages and drawbacks, techniques for locating and moving shards, and techniques for resharding. (Mats Kindahl - Senior Principal Software Developer, Oracle) CON9268 - Developing Python Applications with MySQL Utilities and MySQL Connector/Python This session discusses MySQL Connector/Python and the MySQL Utilities component of MySQL Workbench and explains how to write MySQL applications in Python. It includes in-depth explanations of the features of MySQL Connector/Python and the MySQL Utilities library, along with example code to illustrate the concepts. Those interested in learning how to expand or build their own utilities and connector features will benefit from the tips and tricks from the experts. This session also provides an opportunity to meet directly with the engineers and provide feedback on your issues and priorities. You can learn what exists today and influence future developments. (Geert Vanderkelen - Software Developer, Oracle) BOF9141 - MySQL Utilities and MySQL Connector/Python: Python Developers, Unite! Come to this lively discussion of the MySQL Utilities component of MySQL Workbench and MySQL Connector/Python. It includes in-depth explanations of the features and dives into the code for those interested in learning how to expand or build their own utilities and connector features. This is an audience-driven session, so put on your best Python shirt and let’s talk about MySQL Utilities and MySQL Connector/Python. (Geert Vanderkelen - Software Developer, Oracle. Charles Bell - Senior Software Developer, Oracle) CON3290 - Integrating Oracle Database with a Social Network Facebook, Flickr, YouTube, Google Maps. There are many social network sites, each with their own APIs for sharing data with them. Most developers do not realize that Oracle Database has base tools for communicating with these sites, enabling all manner of information, including multimedia, to be passed back and forth between the sites. This technical presentation goes through the methods in PL/SQL for connecting to, and then sending and retrieving, all types of data between these sites. (Marcelle Kratochvil - CTO, Piction) CON3291 - Storing and Tuning Unstructured Data and Multimedia in Oracle Database Database administrators need to learn new skills and techniques when the decision is made in their organization to let Oracle Database manage its unstructured data. They will face new scalability challenges. A single row in a table can become larger than a whole database. This presentation covers the techniques a DBA needs for managing the large volume of data in a standard Oracle Database instance. (Marcelle Kratochvil - CTO, Piction) CON3292 - Using PHP, Perl, Visual Basic, Ruby, and Python for Multimedia in Oracle Database These five programming languages are just some of the most popular ones in use at the moment in the marketplace. This presentation details how you can use them to access and retrieve multimedia from Oracle Database. It covers programming techniques and methods for achieving faster development against Oracle Database. (Marcelle Kratochvil - CTO, Piction) UGF5181 - Building Real-World Oracle DBA Tools in Perl Perl is not normally associated with building mission-critical application or DBA tools. Learn why Perl could be a good choice for building your next killer DBA app. This session draws on real-world experience of building DBA tools in Perl, showing the framework and architecture needed to deal with portability, efficiency, and maintainability. Topics include Perl frameworks; Which Comprehensive Perl Archive Network (CPAN) modules are good to use; Perl and CPAN module licensing; Perl and Oracle connectivity; Compiling and deploying your app; An example of what is possible with Perl. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON3153 - Perl: A DBA’s and Developer’s Best (Forgotten) Friend This session reintroduces Perl as a language of choice for many solutions for DBAs and developers. Discover what makes Perl so successful and why it is so versatile in our day-to-day lives. Perl can automate all those manual tasks and is truly platform-independent. Perl may not be in the limelight the way other languages are, but it is a remarkable language, it is still very current with ongoing development, and it has amazing online resources. Learn what makes Perl so great (including CPAN), get an introduction to Perl language syntax, find out what you can use Perl for, hear how Oracle uses Perl, discover the best way to learn Perl, and take away a small Perl project challenge. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON10332 - Oracle RightNow CX Cloud Service’s Connect PHP API: Intro, What’s New, and Roadmap Connect PHP is a public API that enables developers to build solutions with the Oracle RightNow CX Cloud Service platform. This API is used primarily by developers working within the Oracle RightNow Customer Portal Cloud Service framework who are looking to gain access to data and services hosted by the Oracle RightNow CX Cloud Service platform through a backward-compatible API. Connect for PHP leverages the same data model and services as the Connect Web Services for SOAP API. Come to this session to get an introduction and learn what’s new and what’s coming up. (Mark Rhoads - Senior Principal Applications Engineer, Oracle. Mark Ericson - Sr. Principle Product Manager, Oracle) CON10330 - Oracle RightNow CX Cloud Service APIs and Frameworks Overview Oracle RightNow CX Cloud Service APIs are available in the following areas: desktop UI, Web services, customer portal, PHP, and knowledge. These frameworks provide access to Oracle RightNow CX Cloud Service’s Connect Common Object Model and custom objects. This session provides a broad overview of capabilities in all these areas. (Mark Ericson - Sr. Principle Product Manager, Oracle)

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• CEN/CENELEC Lacks Perspective

  - by trond-arne.undheim

  Over the last few months, two of the European Standardization Organizations (ESOs), CEN and CENELEC have circulated an unfortunate position statement distorting the facts around fora and consortia. For the benefit of outsiders to this debate, let's just say that this debate regards whether and how the EU should recognize standards and specifications from certain fora and consortia based on a process evaluating the openness and transparency of such deliverables. The topic is complex, and somewhat confusing even to insiders, but nevertheless crucial to the European economy. As far as I can judge, their positions are not based on facts. This is unfortunate. For the benefit of clarity, here are some of the observations they make: a)"Most consortia are in essence driven by technology companies making hardware and software solutions, by definition very few of the largest ones are European-based". b) "Most consortia lack a European presence, relevant Committees, even those that are often cited as having stronger links with Europe, seem to lack an overall, inclusive set of participants". c) "Recognising specific consortia specifications will not resolve any concrete problems of interoperability for public authorities; interoperability depends on stringing together a range of specifications (from formal global bodies or consortia alike)". d) "Consortia already have the option to have their specifications adopted by the international formal standards bodies and many more exercise this than the two that seem to be campaigning for European recognition. Such specifications can then also be adopted as European standards." e) "Consortium specifications completely lack any process to take due and balanced account of requirements at national level - this is not important for technologies but can be a critical issue when discussing cross-border issues within the EU such as eGovernment, eHealth and so on". f) "The proposed recognition will not lead to standstill on national or European activities, nor to the adoption of the specifications as national standards in the CEN and CENELEC members (usually in their official national languages), nor to withdrawal of conflicting national standards. A big asset of the European standardization system is its coherence and lack of fragmentation." g) "We always miss concrete and specific examples of where consortia referencing are supposed to be helpful." First of all, note that ETSI, the third ESO, did not join the position. The reason is, of course, that ETSI beyond being an ESO, also has a global perspective and, moreover, does consider reality. Secondly, having produced arguments a) to g), CEN/CENELEC has the audacity to call a meeting on Friday 25 February entitled "ICT standardization - improving collaboration in Europe". This sounds very nice, but they have not set the stage for constructive debate. Rather, they demonstrate a striking lack of vision and lack of perspective. I will back this up by three facts, and leave it there. 1. Since the 1980s, global industry fora and consortia, such as IETF, W3C and OASIS have emerged as world-leading ICT standards development organizations with excellent procedures for openness and transparency in all phases of standards development, ex post and ex ante. - Practically no ICT system can be built without using fora and consortia standards (FCS). - Without using FCS, neither the Internet, upon which the EU economy depends, nor EU institutions would operate. - FCS are of high relevance for achieving and promoting interoperability and driving innovation. 2. FCS are complementary to the formally recognized standards organizations including the ESOs. - No work will be taken away from the ESOs should the EU recognize certain FCS. - Each FCS would be evaluated on its merit and on the openness of the process that produced it. ESOs would, with other stakeholders, have a say. - ESOs could potentially educate and assist European stakeholders to engage more actively and constructively with FCS. - ETSI, also an ESO, seems to clearly recognize these facts. 3. Europe and its Member States have a strong voice in several of the most relevant global industry fora and consortia. - W3C: W3C was founded in 1994 by an Englishman, Sir Tim Berners-Lee, in collaboration with CERN, the European research lab. In April 1995, INRIA (Institut National de Recherche en Informatique et Automatique) in France became the first European W3C host and in 2003, ERCIM (European Research Consortium in Informatics and Mathematics), also based in France, took over the role of European W3C host from INRIA. Today, W3C has 326 Members, 40% of which are European. Government participation is also strong, and it could be increased - a development that is very much desired by W3C. Current members of the W3C Advisory Board includes Ora Lassila (Nokia) and Charles McCathie Nevile (Opera). Nokia is Finnish company, Opera is a Norwegian company. SAP's Claus von Riegen is an alumni of the same Advisory Board. - OASIS: its membership - 30% of which is European - represents the marketplace, reflecting a balance of providers, user companies, government agencies, and non-profit organizations. In particular, about 15% of OASIS members are governments or universities. Frederick Hirsch from Nokia, Claus von Riegen from SAP AG and Charles-H. Schulz from Ars Aperta are on the Board of Directors. Nokia is a Finnish company, SAP is a German company and Ars Aperta is a French company. The Chairman of the Board is Peter Brown, who is an Independent Consultant, an Austrian citizen AND an official of the European Parliament currently on long-term leave. - IETF: The oversight of its activities is by the Internet Architecture Board (IAB), since 2007 chaired by Olaf Kolkman, a Dutch national who lives in Uithoorn, NL. Kolkman is director of NLnet Labs, a foundation chartered to develop open source software and open source standards for the Internet. Other IAB members include Marcelo Bagnulo whose affiliation is the University Carlos III of Madrid, Spain as well as Hannes Tschofenig from Nokia Siemens Networks. Nokia is a Finnish company. Siemens is a German company. Nokia Siemens is a European joint venture. - Member States: At least 17 European Member States have developed Interoperability Frameworks that include FCS, according to the EU-funded National Interoperability Framework Observatory (see list and NIFO web site on IDABC). This also means they actively procure solutions using FCS, reference FCS in their policies and even in laws. Member State reps are free to engage in FCS, and many do. It would be nice if the EU adjusted to this reality. - A huge number of European nationals work in the global IT industry, on European soil or elsewhere, whether in EU registered companies or not. CEN/CENELEC lacks perspective and has engaged in an effort to twist facts that is quite striking from a publicly funded organization. I wish them all possible success with Friday's meeting but I fear all of the most important stakeholders will not be at the table. Not because they do not wish to collaborate, but because they just have been insulted. If they do show up, it would be a gracious move, almost beyond comprehension. While I do not expect CEN/CENELEC to line up perfectly in favor of fora and consortia, I think it would be to their benefit to stick to more palatable observations. Actually, I would suggest an apology, straightening out the facts. This works among friends and it works in an organizational context. Then, we can all move on. Standardization is important. Too important to ignore. Too important to distort. The European economy depends on it. We need CEN/CENELEC. It is an important organization. But CEN/CENELEC needs fora and consortia, too.

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• SQL SERVER – Thinking about Deprecated, Discontinued Features and Breaking Changes while Upgrading to SQL Server 2012 – Guest Post by Nakul Vachhrajani

  - by pinaldave

  Nakul Vachhrajani is a Technical Specialist and systems development professional with iGATE having a total IT experience of more than 7 years. Nakul is an active blogger with BeyondRelational.com (150+ blogs), and can also be found on forums at SQLServerCentral and BeyondRelational.com. Nakul has also been a guest columnist for SQLAuthority.com and SQLServerCentral.com. Nakul presented a webcast on the “Underappreciated Features of Microsoft SQL Server” at the Microsoft Virtual Tech Days Exclusive Webcast series (May 02-06, 2011) on May 06, 2011. He is also the author of a research paper on Database upgrade methodologies, which was published in a CSI journal, published nationwide. In addition to his passion about SQL Server, Nakul also contributes to the academia out of personal interest. He visits various colleges and universities as an external faculty to judge project activities being carried out by the students. Disclaimer: The opinions expressed herein are his own personal opinions and do not represent his employer’s view in anyway. Blog | LinkedIn | Twitter | Google+ Let us hear the thoughts of Nakul in first person - Those who have been following my blogs would be aware that I am recently running a series on the database engine features that have been deprecated in Microsoft SQL Server 2012. Based on the response that I have received, I was quite surprised to know that most of the audience found these to be breaking changes, when in fact, they were not! It was then that I decided to write a little piece on how to plan your database upgrade such that it works with the next version of Microsoft SQL Server. Please note that the recommendations made in this article are high-level markers and are intended to help you think over the specific steps that you would need to take to upgrade your database. Refer the documentation – Understand the terms Change is the only constant in this world. Therefore, whenever customer requirements, newer architectures and designs require software vendors to make a change to the keywords, functions, etc; they ensure that they provide their end users sufficient time to migrate over to the new standards before dropping off the old ones. Microsoft does that too with it’s Microsoft SQL Server product. Whenever a new SQL Server release is announced, it comes with a list of the following features: Breaking changes These are changes that would break your currently running applications, scripts or functionalities that are based on earlier version of Microsoft SQL Server These are mostly features whose behavior has been changed keeping in mind the newer architectures and designs Lesson: These are the changes that you need to be most worried about! Discontinued features These features are no longer available in the associated version of Microsoft SQL Server These features used to be “deprecated” in the prior release Lesson: Without these changes, your database would not be compliant/may not work with the version of Microsoft SQL Server under consideration Deprecated features These features are those that are still available in the current version of Microsoft SQL Server, but are scheduled for removal in a future version. These may be removed in either the next version or any other future version of Microsoft SQL Server The features listed for deprecation will compose the list of discontinued features in the next version of SQL Server Lesson: Plan to make necessary changes required to remove/replace usage of the deprecated features with the latest recommended replacements Once a feature appears on the list, it moves from bottom to the top, i.e. it is first marked as “Deprecated” and then “Discontinued”. We know of “Breaking change” comes later on in the product life cycle. What this means is that if you want to know what features would not work with SQL Server 2012 (and you are currently using SQL Server 2008 R2), you need to refer the list of breaking changes and discontinued features in SQL Server 2012. Use the tools! There are a lot of tools and technologies around us, but it is rarely that I find teams using these tools religiously and to the best of their potential. Below are the top two tools, from Microsoft, that I use every time I plan a database upgrade. The SQL Server Upgrade Advisor Ever since SQL Server 2005 was announced, Microsoft provides a small, very light-weight tool called the “SQL Server upgrade advisor”. The upgrade advisor analyzes installed components from earlier versions of SQL Server, and then generates a report that identifies issues to fix either before or after you upgrade. The analysis examines objects that can be accessed, such as scripts, stored procedures, triggers, and trace files. Upgrade Advisor cannot analyze desktop applications or encrypted stored procedures. Refer the links towards the end of the post to know how to get the Upgrade Advisor. The SQL Server Profiler Another great tool that you can use is the one most SQL Server developers & administrators use often – the SQL Server profiler. SQL Server Profiler provides functionality to monitor the “Deprecation” event, which contains: Deprecation announcement – equivalent to features to be deprecated in a future release of SQL Server Deprecation final support – equivalent to features to be deprecated in the next release of SQL Server You can learn more using the links towards the end of the post. A basic checklist There are a lot of finer points that need to be taken care of when upgrading your database. But, it would be worth-while to identify a few basic steps in order to make your database compliant with the next version of SQL Server: Monitor the current application workload (on a test bed) via the Profiler in order to identify usage of features marked as Deprecated If none appear, you are all set! (This almost never happens) Note down all the offending queries and feature usages Run analysis sessions using the SQL Server upgrade advisor on your database Based on the inputs from the analysis report and Profiler trace sessions, Incorporate solutions for the breaking changes first Next, incorporate solutions for the discontinued features Revisit and document the upgrade strategy for your deployment scenarios Revisit the fall-back, i.e. rollback strategies in case the upgrades fail Because some programming changes are dependent upon the SQL server version, this may need to be done in consultation with the development teams Before any other enhancements are incorporated by the development team, send out the database changes into QA QA strategy should involve a comparison between an environment running the old version of SQL Server against the new one Because minimal application changes have gone in (essential changes for SQL Server version compliance only), this would be possible As an ongoing activity, keep incorporating changes recommended as per the deprecated features list As a DBA, update your coding standards to ensure that the developers are using ANSI compliant code – this code will require a change only if the ANSI standard changes Remember this: Change management is a continuous process. Keep revisiting the product release notes and incorporate recommended changes to stay prepared for the next release of SQL Server. May the power of SQL Server be with you! Links Referenced in this post Breaking changes in SQL Server 2012: Link Discontinued features in SQL Server 2012: Link Get the upgrade advisor from the Microsoft Download Center at: Link Upgrade Advisor page on MSDN: Link Profiler: Review T-SQL code to identify objects no longer supported by Microsoft: Link Upgrading to SQL Server 2012 by Vinod Kumar: Link Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Upgrade

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