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• Big Data – Interacting with Hadoop – What is PIG? – What is PIG Latin? – Day 16 of 21

  - by Pinal Dave

  In yesterday’s blog post we learned the importance of the HIVE in Big Data Story. In this article we will understand what is PIG and PIG Latin in Big Data Story. Yahoo started working on Pig for their application deployment on Hadoop. The goal of Yahoo to manage their unstructured data. What is Pig and What is Pig Latin? Pig is a high level platform for creating MapReduce programs used with Hadoop and the language we use for this platform is called PIG Latin. The pig was designed to make Hadoop more user-friendly and approachable by power-users and nondevelopers. PIG is an interactive execution environment supporting Pig Latin language. The language Pig Latin has supported loading and processing of input data with series of transforming to produce desired results. PIG has two different execution environments 1) Local Mode – In this case all the scripts run on a single machine. 2) Hadoop – In this case all the scripts run on Hadoop Cluster. Pig Latin vs SQL Pig essentially creates set of map and reduce jobs under the hoods. Due to same users does not have to now write, compile and build solution for Big Data. The pig is very similar to SQL in many ways. The Ping Latin language provide an abstraction layer over the data. It focuses on the data and not the structure under the hood. Pig Latin is a very powerful language and it can do various operations like loading and storing data, streaming data, filtering data as well various data operations related to strings. The major difference between SQL and Pig Latin is that PIG is procedural and SQL is declarative. In simpler words, Pig Latin is very similar to SQ Lexecution plan and that makes it much easier for programmers to build various processes. Whereas SQL handles trees naturally, Pig Latin follows directed acyclic graph (DAG). DAGs is used to model several different kinds of structures in mathematics and computer science. DAG Tomorrow In tomorrow’s blog post we will discuss about very important components of the Big Data Ecosystem – Zookeeper. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Tellago announces SQL Server 2008 R2 BI quick adoption programs

  - by Vishal

  During the last year, we (Tellago) have been involved in various business intelligence initiatives that leverage some emerging BI techniques such as self-service BI or complex event processing (CEP). Specifically, in the last few months, we have partnered with Microsoft to deliver a series of events across the country where we present the different technologies of the SQL Server 2008 R2 BI stack such as PowerPivot, StreamInsight, Ad-Hoc Reporting and Master Data Services. As part of those events, we try to go beyond the traditional technology presentation and provide a series of best practices and lessons we have learned on real world BI projects that leverage these technologies. Now that SQL Server 2008 R2 has been released to manufacturing, we have launched a series of quick adoption programs that are designed to help customers understand how they can embrace the newest additions to Microsoft's BI stack as part of their IT initiatives. The programs are also designed to help customers understand how the new SQL Server features interact with established technologies such as SQL Server Analysis Services or SQL Server Integration Services. We try to keep these adoption programs very practical by doing a lot of prototyping and design sessions that will give our customers a practical glimpse of the capabilities of the technologies and how they can fit in their enterprise architecture roadmap. Here is our official announcement (you can blame my business partner, BI enthusiast, and Tellago's CEO Elizabeth Redding for the marketing pitch ;)): Tellago Marks Microsoft's SQL Server 2008 R2 Launch With Business Intelligence Quick Adoption Program Microsoft launched SQL Server 2008 R2 last week, which delivers several breakthrough business intelligence (BI) capabilities that enable organizations to:  Efficiently process, analyze and mine data Improve IT and developer efficiency Enable highly scalable and well-managed Business Intelligence on a self-service basis for business users The release offers a new feature called PowerPivot, which enables self service BI through connecting business users directly to enterprise data sources and providing improved reporting and analytics. The release also offers Master Data Management which helps enterprises centrally manage critical data assets company-wide and across diverse systems, enabling increased integrity of information over time. Finally, the release includes StreamInsight, which is a framework for implementing Complex Event Processing (CEP) applications on the Microsoft platform. With StreamInsight, IT organizations can implement the infrastructure to process a large volume of events near real time, execute continuous queries against event streams and enable real time business intelligence. As a thought leader in the Business Intelligence community, Tellago has recognized the occasion by launching a series of quick adoption programs to enable the adoption of this new BI technology stack in your enterprise. Our Quick Adoption programs are designed to help you: Brainstorm BI solution options  Architect initial infrastructure components Prototype key features of a solution As a 2-3 day program, our approach is more efficient and cost effective than a traditional Proof of Concept because it allows you to understand the new SQL Server 2008 R2 feature set  while seeing directly how you can leverage it for your business intelligence needs. If you are interested in learning more about the BI capabilities of Microsoft's Business Intelligence stack, including SQL Server 2008 R2, we can help.  As industry experts and software content advisers to Microsoft, Tellago is the place where ideas meet technology expertise.  Let us help you see for yourself the advantages that you can gain from Microsoft's  SQL Server 2008 R2. Email or call for more information - [email protected] or 847-925-2399.

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• Oracle Tutor: Are Documented Policies and Procedures Necessary?

  - by emily.chorba(at)oracle.com

  People refer to policies and procedures with a variety of expressions including business process documentation, standard operating procedures (SOPs), department operating procedures (DOPs), work instructions, specifications, and so on. For our purpose here, policies and procedures mean a set of documents that describe an organization's policies (rules) for operation and the procedures (containing tasks performed by individuals) to fulfill the policies. When an organization documents policies and procedures properly, they can be the strategic link between an organization's vision and its daily operations. Policies and procedures are often necessary because of some external requirement, such as environmental compliance or other governmental regulations. One example of an external requirement would be the American Sarbanes-Oxley Act, requiring full openness in accounting practices. Here are a few other examples of business issues that necessitate writing policies and procedures: Operational needs -- policies and procedures ensure fundamental processes are performed in a consistent way that meets the organization's needs. Risk management -- policies and procedures are identified by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) as a control activity needed to manage risk. Continuous improvement -- Procedures can improve processes by building important internal communication practices. Compliance -- Well-defined and documented processes (i.e. procedures, training materials) along with records that demonstrate process capability can demonstrate an effective internal control system compliant with regulations and standards. In addition to helping with the above business issues, policies and procedures can support the basic needs of employees and management. Well documented and easy to access policies and procedures: allow employees to understand their roles and responsibilities within predefined limits and to stay on the accepted path indentified by the organization's management provide clarity to the reader when dealing with accountability issues or activities that are of critical importance allow management to guide operations without constant intervention allow managers to control events in advance and prevent employees from making costly mistakes Can you think of another way organizations can meet the above needs of management and their employees in place of documented Policies and Procedures? Probably not, but we would love your feedback on this question. And that my friends, is why documented policies and procedures are very necessary. Learn MoreFor more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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• Generate DROP statements for all extended properties

  - by jamiet

  This evening I have been attempting to migrate an existing on-premise database to SQL Azure using the wizard that is built-in to SQL Server Management Studio (SSMS). When I did so I received the following error: The following objects are not supported = [MS_Description] = Extended Property Evidently databases containing extended properties can not be migrated using this particular wizard so I set about removing all of the extended properties – unfortunately there were over a thousand of them so I needed a better way than simply deleting each and every one of them manually. I found a couple of resources online that went some way toward this: Drop all extended properties in a MSSQL database by Angelo Hongens Modifying and deleting extended properties by Adam Aspin Unfortunately neither provided a script that exactly suited my needs. Angelo’s covered extended properties on tables and columns however I had other objects that had extended properties on them. Adam’s looked more complete but when I ran it I got an error: Msg 468, Level 16, State 9, Line 78 Cannot resolve the collation conflict between "Latin1_General_100_CS_AS" and "Latin1_General_CI_AS" in the equal to operation. So, both great resources but I wasn’t able to use either on their own to get rid of all of my extended properties. Hence, I combined the excellent work that Angelo and Adam had provided in order to manufacture my own script which did successfully manage to generate calls to sp_dropextendedproperty for all of my extended properties. If you think you might be able to make use of such a script then feel free to download it from https://skydrive.live.com/redir.aspx?cid=550f681dad532637&resid=550F681DAD532637!16707&parid=550F681DAD532637!16706&authkey=!APxPIQCatzC7BQ8. This script will remove extended properties on tables, columns, check constraints, default constraints, views, sprocs, foreign keys, primary keys, table triggers, UDF parameters, sproc parameters, databases, schemas, database files and filegroups. If you have any object types with extended properties on them that are not in that list then consult Adam’s aforementioned article – it should prove very useful. I repeat here the message that I have placed at the top of the script: /* This script will generate calls to sp_dropextendedproperty for every extended property that exists in your database. Actually, a caveat: I don't promise that it will catch each and every extended property that exists, but I'm confident it will catch most of them! It is based on this: http://blog.hongens.nl/2010/02/25/drop-all-extended-properties-in-a-mssql-database/ by Angelo Hongens. Also had lots of help from this: http://www.sqlservercentral.com/articles/Metadata/72609/ by Adam Aspin Adam actually provides a script at that link to do something very similar but when I ran it I got an error: Msg 468, Level 16, State 9, Line 78 Cannot resolve the collation conflict between "Latin1_General_100_CS_AS" and "Latin1_General_CI_AS" in the equal to operation. So I put together this version instead. Use at your own risk. Jamie Thomson 2012-03-25 */ Hope this is useful to someone! @Jamiet

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• ASP.NET 4.0- Menu control enhancement.

  - by Jalpesh P. Vadgama

  Till asp.net 3.5 asp.net menu control was rendered through table. And we all know that it is very hard to have CSS applied to table. For a professional look of our website a CSS is must required thing. But in asp.net 4.0 Menu control is table less it will loaded with UL and LI tags which is easier to manage through CSS. Another problem with table is it will create a large html which will increase your asp.net page KB and decrease your performance. While with UL and LI Tags its very easy very short. So You page KB Size will also be down. Let’s take a simple example. Let’s Create a menu control in asp.net with four menu item like following. <asp:Menu ID="myCustomMenu" runat="server" > <Items> <asp:MenuItem Text="Menu1" Value="Menu1"></asp:MenuItem> <asp:MenuItem Text="Menu2" Value="Menu2"></asp:MenuItem> <asp:MenuItem Text="Menu3" Value="Menu3"></asp:MenuItem> <asp:MenuItem Text="Menu4" Value="Menu4"></asp:MenuItem> </Items></asp:Menu> It will render menu in browser like following. Now If we render this menu control with tables then HTML as you can see via view page source like following.   Now If in asp.net 4.0 It will be loaded with UL and LI tags and if you now see page source then it will look like following. Which will have must lesser HTML then it was earlier like following. So isn’t that great performance enhancement?.. It’s very cool. If you still like old way doing with tables then in asp.net 4.0 there is property called ‘RenderingMode’ is given. So you can set RenderingMode=Table then it will load menu control with table otherwise it will load menu control with UL and LI Tags. That’s it..Stay tuned for more..Happy programming.. Technorati Tags: Menu,Asp.NET 4.0

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• Microsoft MVP Award Nomination

  - by Mark A. Wilson

  I am extremely honored to announce that I have been nominated to receive the Microsoft MVP Award for my contributions in C#! Hold on; I have not won the award yet. But to be nominated is really humbling. Thank you very much! For those of you who may not know, here is a high-level summary of the MVP award: The Microsoft Most Valuable Professional (MVP) Program recognizes and thanks outstanding members of technical communities for their community participation and willingness to help others. The program celebrates the most active community members from around the world who provide invaluable online and offline expertise that enriches the community experience and makes a difference in technical communities featuring Microsoft products. MVPs are credible, technology experts from around the world who inspire others to learn and grow through active technical community participation. While MVPs come from many backgrounds and a wide range of technical communities, they share a passion for technology and a demonstrated willingness to help others. MVPs do this through the books and articles they author, the Web sites they manage, the blogs they maintain, the user groups they participate in, the chats they host or contribute to, the events and training sessions where they present, as well as through the questions they answer in technical newsgroups or message boards. - Microsoft MVP Award Nomination Email I guess I should start my nomination acceptance speech by profusely thanking Microsoft as well as everyone who nominated me. Unfortunately, I’m not completely certain who those people are. While I could guess (in no particular order: Bill J., Brian H., Glen G., and/or Rob Z.), I would much rather update this post accordingly after I know for certain who to properly thank. I certainly don’t want to leave anyone out! Please Help My next task is to provide the MVP Award committee with information and descriptions of my contributions during the past 12 months. For someone who has difficulty remembering what they did just last week, trying to remember something that I did 12 months ago is going to be a real challenge. (Yes, I should do a better job blogging about my activities. I’m just so busy!) Since this is an award about community, I invite and encourage you to participate. Please leave a comment below or send me an email. Help jog my memory by listing anything and everything that you can think of that would apply and/or be important to include in my reply back to the committee. I welcome advice on what to say and how to say it from previous award winners. Again, I greatly appreciate the nomination and welcome any assistance you can provide. Thanks for visiting and till next time, Mark A. Wilson      Mark's Geekswithblogs Blog Enterprise Developers Guild Technorati Tags: Community,Way Off Topic

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• Is hiring a "chief intern" a good idea?

  - by dukeofgaming

  I'm starting an internship program for our software department and I was wondering about creating a position ("chief intern", intern supervisor, or whatever one should call it) with the following responsibilities: Train interns Coach interns Manage projects and tasks for interns Supervise intern's work in terms of rhythm and quality Act as a liaison between the main team's needs and interns performance/aspirations Evaluate and facilitate intern's progress when they want to grab a higher-level domain-specific task (at this point, a main dev team member can do mentoring) Get freely involved in the main team's software development tasks so that he himself can grow, and have full mentorship from the main dev team. I'm thinking that an apprentice-level engineer (below Jr., or Jr.; but being a graduate and working full-time) can handle this for a while (he will be trained by the main dev team first), until one of two things happen: He/she decides to move on to the main dev team by recommending an appropriate replacement (or me finding another one as a new hire) Keep leading the interns while still being able to grow to Jr. Eng., Eng., Sr. Eng I know the notion of a "chief intern" is common within the medical world, but I don't really know about that in the software world (I was a freelancer for most of my university years). A side-intention to this is also that, if this ends up being a higher rotation position (organically) because the intern supervisor wants to join the main dev team, this could help interns that aspire this position emerge as leaders. My main intention for this, though, is removing distractions from the main team but without making the interns suffer the lack of attention, which could lead to boredom and little intern retention. Is this "chief intern" idea common (or good at least)?, are there any obvious risks to it that I might not be seeing? Edit: I have a draft plan for the kind of work the interns would be doing: Are R&D mini-projects a good activity for interns? Edit #2: My intention is not keeping them isolated, but having someone focus on giving attention to them when we cannot. Edit #3: I'm now convince it is a good idea, but I will take the organic approach to hiring someone in such position: do it myself until I cannot. This way I'll know better what to expect from a person I hire for this role in the future, as well as what works and what doesn't with interns.

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• Ghost team foundation build controllers

  - by Martin Hinshelwood

  Quite often after an upgrade there are things left over. Most of the time they are easy to delete, but sometimes it takes a little effort. Even rarer are those times when something just will not go away no matter how much you try. We have had a ghost team build controller hanging around for a while now, and it had defeated my best efforts to get rid of it. The build controller was from our old TFS server from before our TFS 2010 beta 2 upgrade and was really starting to annoy me. Every time I try to delete it I get the message: Controller cannot be deleted because there are build in progress -Manage Build Controller dialog   Figure: Deleting a ghost controller does not always work. I ended up checking all of our 172 Team Projects for the build that was queued, but did not find anything. Jim Lamb pointed me to the “tbl_BuildQueue” table in the team Project Collection database and sure enough there was the nasty little beggar. Figure: The ghost build was easily spotted Adam Cogan asked me: “Why did you suspect this one?” Well, there are a number of things that led me to suspect it: QueueId is very low: Look at the other items, they are in the thousands not single digits ControllerId: I know there is only one legitimate controller, and I am assuming that 6 relates to “zzUnicorn” DefinitionId: This is a very low number and I looked it up in “tbl_BuildDefinition” and it did not exist QueueTime: As we did not upgrade to TFS 2010 until late 2009 a date of 2008 for a queued build is very suspect Status: A status of 2 means that it is still queued This build must have been queued long ago when we were using TFS 2008, probably a beta, and it never got cleaned up. As controllers are new in TFS 2010 it would have created the “zzUnicorn” controller to handle any build servers that already exist. I had previously deleted the Agent, but leaving the controller just looks untidy. Now that the ghost build has been identified there are two options: Delete the row I would not recommend ever deleting anything from the database to achieve something in TFS. It is really not supported. Set the Status to cancelled (Recommended) This is the best option as TFS will then clean it up itself So I set the Status of this build to 2 (cancelled) and sure enough it disappeared after a couple of minutes and I was then able to then delete the “zzUnicorn” controller. Figure: Almost completely clean Now all I have to do is get rid of that untidy “zzBunyip” agent, but that will require rewriting one of our build scripts which will have to wait for now.   Technorati Tags: ALM,TFBS,TFS 2010

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• Create Your CRM Style

  - by Ruth

  Company branding can create a sense of spirit, belonging, familiarity, and fun. CRM On Demand has long offered company branding options, but now, with Release 17, those options have become quicker, easier, and more flexible. Themes (also known as Skins) allow you to customize the appearance of the CRM On Demand application for your entire company, or for individual roles. Users may also select the theme that works best for them. You can create a new theme in 5 minutes or less, but if you're anything like me, you may enjoy tinkering with it for a while longer. Before you begin tinkering, I recommend spending a few moments coming up with a design plan. If you have specific colors or logos you want for your theme, gather those first...that will move the process along much faster. If you want to match the color of an existing Web site or application, you can use tools, like Pixie, to match the HEX/HTML color values. Logos must be in a JPEG, JPG, PNG, or GIF file format. Header logos must be approximately 70 pixels high by 1680 pixels wide. Footer logos must be no more than 200 pixels wide. And, of course, you must have permission to use the images that you upload for your theme. Creating the theme itself is the simple part. Here are a few simple steps. Note: You must have the Manage Themes privilege to create custom themes. Click the Admin global link. Navigate to Application Customization Themes. Click New. Note: You may also choose to copy and edit and existing theme. Enter information for the following fields: Theme Name - Enter a name for your new theme. Show Default Help Link - Online help holds valuable information for all users, so I recommend selecting this check box. Show Default Training and Support Link - The Training and Support Center holds valuable information for all users, so I recommend selecting this check box. Description - Enter a description for your new theme. Click Save. Once you click Save, the Theme Detail page opens. From there, you can design your theme. The preview shows the Home, Detail, and List pages, with the new theme applied. For more detailed information about themes, click the Help link from any page in CRM On Demand Release 17, then search or browse to find the Creating New Themes page (Administering CRM On Demand Application Customization Creating New Themes). Click the Show Me link on that Help page to access the Creating Custom Themes quick guide. This quick guide shows how each of the page elements are defined.

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• Taking the fear out of a Cloud initiative through the use of security tools

  - by user736511

  Typical employees, constituents, and business owners  interact with online services at a level where their knowledge of back-end systems is low, and most of the times, there is no interest in knowing the systems' architecture.  Most application administrators, while partially responsible for these systems' upkeep, have very low interactions with them, at least at an operational, platform level.  Of greatest interest to these groups is the consistent, reliable, and manageable operation of the interfaces with which they communicate.  Introducing the "Cloud" topic in any evolving architecture automatically raises the concerns for data and identity security simply because of the perception that when owning the silicon, enterprises are not able to manage its content.  But is this really true?   In the majority of traditional architectures, data and applications that access it are physically distant from the organization that owns it.  It may reside in a shared data center, or a geographically convenient location that spans large organizations' connectivity capabilities.  In the end, very often, the model of a "traditional" architecture is fairly close to the "new" Cloud architecture.  Most notable difference is that by nature, a Cloud setup uses security as a core function, and not as a necessary add-on. Therefore, following best practices, one can say that data can be safer in the Cloud than in traditional, stove-piped environments where data access is segmented and difficult to audit. The caveat is, of course, what "best practices" consist of, and here is where Oracle's security tools are perfectly suited for the task.  Since Oracle's model is to support very large organizations, it is fundamentally concerned about distributed applications, databases etc and their security, and the related Identity Management Products, or DB Security options reflect that concept.  In the end, consumers of applications and their data are to be served more safely in a controlled Cloud environment, while realizing the many cost savings associated with it. Having very fast resources to serve them (such as the Exa* platform) makes the concept even more attractive.  Finally, if a Cloud strategy does not seem feasible, consider the pros and cons of a traditional vs. a Cloud architecture.  Using the exact same criteria and business goals/traditions, and with Oracle's technology, you might be hard pressed to justify maintaining the technical status quo on security alone. For additional information please visit Oracle's Cloud Security page at: http://www.oracle.com/us/technologies/cloud/cloud-security-428855.html

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• Oracle Launches New Oracle Database 12c Administrator Certifications

  - by Brandye Barrington

  Today Oracle University announces the release of new Oracle Database 12c Administrator certifications. The new Oracle Database 12c certifications emphasize the foundational and advanced skills needed by Database Administrators and will prepare DBAs to leverage powerful new management and consolidation capabilities, resulting in an even more valuable credential for customers and partners. ORACLE CERTIFIED ASSOCIATE (OCA)  The Oracle Certified Associate (OCA) for Oracle Database 12c objectives measure IT professionals' mastery of day-to-day administration skills and their ability to manage the challenges they're likely to encounter on the job. This credential focuses on SQL skills, operational administration of the Oracle Database including performance and space management, and installing, patching and upgrading the Oracle Database. Earning the OCA credential requires successful completion of two exams: 1Z0-061 - Oracle Database 12c: SQL Fundamentals and 1Z0-062 - Oracle Database 12c: Installation and Administration. The OCA certification track also allows for several alternate exams which can be substituted for 1Z0-061. ORACLE CERTIFIED PROFESSIONAL (OCP) Building on the competencies in the Oracle Database 12c OCA certification, the Oracle Certified Professional (OCP) for Oracle Database 12c certification includes advanced knowledge and skills required of top-performing database administrators. The OCP credential focuses on developing and implementing backup and recovery strategies, designing consolidation strategies to exploit multitenant container and pluggable databases, and thorough understanding how CDB/PDBs fit into the DBaaS cloud-computing model. Today, Oracle is releasing 1Z0-060 - Upgrade to Oracle Database 12c, which allows Oracle Certified Professionals with credentials in Oracle 9i, Oracle Database 10g or Oracle Database 11g to upgrade to Oracle Database 12c with a single exam. The upgrade exam focuses on designing consolidation strategies to exploit multitenant container and pluggable databases, implementing Oracle 12c feature-rich ILM support, optimizing SQL execution using dynamic swapping of sub plans, implementing real-time data redaction within databases, as well as exploiting many additional performance, backup and recovery, security and partitioning enhancements. The exam also includes a thorough review of core DBA skills. Visit the OCP certification track for more details on the new upgrade exam as well as alternate certification paths. ORACLE CERTIFIED MASTER (OCM) The Oracle Certified Master (OCM) for Oracle Database 12c - a very challenging and elite top-level certification - certifies the most highly skilled and experienced database experts. Further information on the 12c OCM level will be announced as exam development concludes. To date, there have been more than 1.6 million Oracle certifications granted worldwide. Explore these certification tracks, exam requirements and objectives, and start toward earning your exciting new Oracle Database 12c certification credentials from Oracle.

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• SOA Management in 3 minutes - Video explainer

  - by J Swaroop

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Today’s CIOs and IT executives face challenges that take valuable time away from more strategic business objectives. They have to keep their systems running 24/7, manage increasingly complex applications, and more as part of their SOA environment. Watch this quick 3 minute video explainer to Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} learn how Oracle EM Management Pack Plus for SOA is engineered to deliver value right out of the box with a fully centralized management console - with a rich set of service and system level dashboards, administrators can view service levels for key business processes and SOA infrastructure components from a central location. Watch the 3 minute video explainer

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• Problem booting Windows after failed installation Ubuntu 12.04 alongside Windows 7

  - by Tassos

  I tried to install in my laptop Ubuntu 12.04 so that I can dual-boot with Windows 7. I made some mistakes during this process and I didn't manage to install Ubuntu. But my real problem now is that I'm afraid that I also destroyed the installation of Windows 7. Your help would be precious for me. Here are the details of what I did: 1) I followed these instructions to dual boot Ubuntu 12.04 and Windows 7: http://www.linuxbsdos.com/2012/05/17/how-to-dual-boot-ubuntu-12-04-and-windows-7/ The only difference from what is described above, is that in my case the device names where: /dev/mapper/isw_fdjdhbadc_Volume0* instead of: /dev/sda* Note that I had created a bootable USB stick to do that. 2) The installation proceeded normally, but in the end I got a fatal error because the grub-install failed. 3) Then, after googling this problem, I runned ubuntu from the USB stick and run this command: sudo grub-install --root-directory=/home/ubuntu/temp /dev/mapper/isw_fdjdhbadc_Volume0p5 (/isw_fdjdhbadc_Volume0p5 was the partition that I had made for /boot) but this command also failed. 4) Then, I did something stupid (I think): I run the above command as: sudo grub-install --root-directory=/home/ubuntu/temp /dev/mapper/isw_fdjdhbadc_Volume0 namely I tried to install grub in the device isw_fdjdhbadc_Volume0 instead of the boot partition isw_fdjdhbadc_Volume0p5 The above command did not fail and was executed ok. 5) After that, I tried to boot my laptop, but it seemed that I had no operation system. Not even windows were detected. 6) I thought that I should uninstall grub from isw_fdjdhbadc_Volume0. So following some online instructions that I found, I booted again Ubuntu from the USB stick and run the following command (this was stupid since the instructions were for a totally different case than mine): sudo dd if=/dev/zero of=/dev/mapper/isw_fdjdhbadc_Volume0 bs=446 count=1 Afte that, I was still unable to boot Windows. I realize that I deleted something that I shouldn't, but I'm hope that this is not crucial and I can recover somehow. When I boot Ubuntu from the USB, I can see that the partition with Windows is still there, with all the directories, Windows files, my data etc. So, my question is: Is there a way to undo the mistakes that I desribed above and recover Windows 7? This is my major question. After solving that, I'd also like to know what I did wrong with the installation of Ubuntu. Thanks in advance for you valuable help!

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• PASS 13 Dispatches: moving to the cloud

  - by Tony Davis

  PASS Summit 13, Day 1 keynote by Quentin Clarke and we're hearing about “redefiniing mission critical in the cloud”. With a move to the Windows Azure cloud comes the promise of capacity on demand, automatic HA, backups, patching and so on, as well as passing responsibility to MS for managing hardware, upgrades and so on. However, for many databases and applications the best route to the cloud is not necessarily obvious. For most, the path of least resistance is IaaS – SQL Server in a Azure VM. It removes the hardware burden but you still have to manage your databases and implementing HA for SQL Server is your responsibility. Also, scaling up comes at quite a cost – the biggest VM (8 CPU cores, 56 GB RAM, 16 1TB drives with 500 IOPS each) weighs in at over over $4500 per month. With PaaS, in the form of Windows SQL Database, you get a “3-copies replica set” so HA comes out-of the box, and removes the majority of the administration burden, but you are moving your database into a very different environment. For a start, it's a shared environment, with other customers using the same compute nodes in the cluster, and potentially even sharing the same database (multi-tenancy). Unless you pay for SQL DB Premium edition, the resources available for your workload will depends on how nicely others “play” in the shared environment. You'll potentially need to do a lot of tuning, and application rewriting to avoid throttling issues, optimising application-database communication to deal with increased latency between the two, and so on. You'll need aggressive application caching. You'll also need retry logic and to deal with (expected) node failure and the need to reconnect. In Tuesday's PASS Summit pre-con from the SQLCAT team, they spent a lot of time covering some of the telemetric techniques (collect into Azure storage the necessary monitoring data) to perform capacity planning, work out the hotspots and bottlenecks in your cloud applications. Tools like WAD (Windows Azure Diagnostics), performance counters SQL Database DMVs, and others, will be essential. Of course, to truly exploit the vast horizontal scaling that is available from the existence of thousands of compute nodes, you'll also need to need to consider how to “shard” your data so Azure can move it between nodes at will. Finding the right path to the Cloud isn't easy, but it's coming. I spoke to people one year ago who saw no real benefit in trying to move their infrastructure and databases to the cloud, but now at their company, it's the conversation that won't go away. Tony.  

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• A brief introduction to BRM and architecture

  - by Yani Miguel

  Oracle Communications Billing and Revenue Management (Oracle BRM) is the telcos industry´s leading solution intended for communications service providers. This post encourages to know BRM starting with the basics. History Portal was a billing and revenue managament solution to communications industry created by Portal Software. In 2006 Oracle acquired Portal Software and the solution was renamed BRM. Today Oracle BRM is the first end-to-end packaged enterprise software suite for the communications industry, however BRM is just one more product in the catalog of OSS solutions that Oracle offers. BRM can bill and manage all communications services including wireline, wireless, broadband, cable, voice over IP, IPTV, music, and video. BRM Architecture BRM´s architecture consists of 4 layers or tiers. Through these layers are the data, bussines logic and interfaces to connect graphical client tools.Application tier This layer provides GUI client tools enabling communication to other layers through open APIs. Some BRM client applications are: Customer Center Pricing Center Universal Event Loader Web Server BRM Billing Application Collections Center Permissioning Center Furthermore, this layer is where are provided real-time external events. Bussines Process Tier Although all layers are equally important, I think it deserves more atention because in this tier BRM functionality is implemented. All functions that give life to BRM are in this layer coded in C language called Opcodes (System Processes in the image). Any changes or additional functionality should be made here, so when we try to customize the product, we will most of the time programming in this layer (Business Policies in the image).Bussines Process Tier Features: Implements Portal system functionalityValidates data from the application tierModifies Portal behavior through business policies. Business policies can by customized.Triggers external systems using event notification. Object Tier This layer is responsible for transfer the BRM requests into database language and translate BRM requests into external system requests. Without it, the business logic (data from Bussines Process Tier) could not be understood by the relational database. Data tier Data tier is responsable for the storage of BRM database and other external systems databases. External systems include credit card, tax, and directory servers. Finally, It's important to note that BRM is designed to easily integrate with the following solutions:AIA 2.4 Siebel CRM E-Business Suite - G/L onlyCommunications Services Gatekeeper Oracle BI Publisher. Personally, I think that BRM could improve migrating client-server architecture to a fully web platform that works with Oracle Middleware like any product of the Fusion Middleware family. Hopefully there are already initiatives in this area.

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• Silverlight Cream for December 31, 2010 -- #1019

  - by Dave Campbell

  In this Issue: Michael Washington, Thomas Martinsen, Mike Ormond, William E. Burrows(-2-), Vangos Pterneas, Jesse Liberty, Diptimaya Patra, and Jeff Blankenburg(-2-). Above the Fold: Silverlight: "Drag from Multiple Source In Silverlight 4" Diptimaya Patra WP7: "What I Learned In WP7 – Issue 12" Jeff Blankenburg Shoutouts: Paul Thurrott posted a great phone comparison chart: Great Windows Phone comparison chart Kunal Chowdhury announced his new Silverlight Site: Welcome to Silverlight-Zone - Site is Live Now ... Good Luck, Kunal! From SilverlightCream.com: MyStudioServer goes Open Source Michael Washington decided to put his "MyStudioServer" on CodePlex... I saw this last spring and it's pretty darn cool... check out the post and examples. UriMapping for WP7 Thomas Martinsen discusses UriMapping in WP7, details the steps you need to follow and has sample code to demonstrate. More Monitoring Web Requests on Windows Phone Mike Ormond revisits a post about monitoring WP7 web requests, and shows how to get the data via Fiddler. New Tutorial – Windows Phone 7 (Getting Started) William E. Burrows has 2 parts of a video tutorial series on WP7 development up. This first gets things rolling, explains what is going on, and gets far enough to display golf courses stored in the database. WP7 Tutorial – Part 2: Managing Courses William E. Burrows's 2nd video tutorial is on building out the app to provide features to manage the gold courses for this gold handicap application. Face detection in Windows Phone 7 Vangos Pterneas has a post up about a WP7 app he did using René Schulte's Facelight to do facial recognition. Source available and also on CodePlex. Windows Phone From Scratch – Navigation II Jesse Liberty has up his latest WP7 from Scratch and is the 2nd post in the Navigation series, which is combining the previous navigation with the animation from the one before to produce a better navigation experience. Drag from Multiple Source In Silverlight 4 Diptimaya Patra has a post up at dotnetslackers on dragging into a drop area from multiple sources of different data templates and contexts. What I Learned In WP7 – Issue 12 Jeff Blankenburg's number 12 is up and he's got all the RGB colors on WP7 charted out, name, HEX, RGB, and visual... looks like a good one to bookmark What I Learned In WP7 – Issue 13 Jeff Blankenburg's number 13 is the chart I have listed in the Shoutout above... a complete phone comparison chart. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Culture Shmulture?

  - by steve.diamond

  I've been thinking about "Customer Experience Management" lately. Here at Oracle, we arguably have the most complete suite of applications for managing the customer experience across and in the context of multiple channels -- from marketing to loyalty to contact center to self-service to analytics offerings, and more. And stay tuned, because in coming months let's just say we'll have even more to talk about on this front. But that said............ Last weekend my wife and I stayed at one of the premiere hotel chains on the planet. I won't name them, but we all know the short list. It could have been the St. Regis or the Ritz Carlton or Four Seasons or Hyatt Park or....This stay, at this particular hotel, was simply outstanding. Within a chain known for providing "above and beyond" levels of service, this particular hotel, under this particular manager, exceeded expectations on so many fronts. For example, at the Spa we mentioned to the two attendants that my wife is seven months pregnant and that we had previously had a lot of trouble conceiving. We then went to our room. Ten minutes later we heard a knock at the door and received a plate of chocolate covered strawberries with a heartfelt note and an inspiring quote, signed by the two spa attendees. The following day we arranged to have a bellhop drive us to the beach. Although they had a pre-arranged beach shuttle service with time limits, etc., he greeted us by saying, "I'm yours for the day until 4 p.m. Whatever you want to do is fine by me, as long as it's legal!" The morning that we left we arranged to have a taxi drive us to the airport--a nearly 40 mile drive. What showed up was a private coach complete with navy blue suited driver dude. And we were charged the taxi fare price. And there were many other awesome exchanges I won't mention here, although I did email the GM of this hotel two nights ago and expressed our effusive praise and gratitude. I'd submit that this hotel chain would have a definitive advantage using even more Oracle software to manage and optimize its customer interactions (yes, they are a customer). But WITHOUT the culture--that management team--and that instillation of aligned values across all employees of exemplifying 'the golden rule,' I wonder how much technology really matters in providing a distinctively positive and memorable customer experience. Lest you think I'm alone in these pontifications, have you read Paul Greenberg's blog lately? Have you seen one of his most recent posts? Now this SPECIFIC post is NOT about customer service per se. But it is about people. So yes, please think long and hard about the technology you seek to deploy. But never forget who will be interacting with your systems, and your customers.

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• BigData and Customer Experience: Happy Together

  - by Isabel F. Peñuelas

  The two big buzzes of the year may lay closer than it appears. Both concepts intersect at various points: BigData and Return of Investment of Marketing Campaigns On a recent post Big Data Is The Future Of Marketing Jeff Dachis explains very clearly how “Big data analytics finally allows marketers to identify, measure, and manage what is positively impacting their Brand”. Regression analysis applied to big data volumes coming from social media will substitute the failed attempts to justify marketing investments on social media in terms of followers and likes, he continues, “the measurement models applied by marketers on TV Campaigns don´t work on social”, we need to study the data with fresh eyes and maybe then we will start understanding and measuring brand engagemet. Social CRM and BigData The real value of Social CRM start by analyzing mass of big data from social media in order of applying social intelligence techniques that allow us to classify new customer niches and communities and define appropriated strategies to contact potential customers. Gartner Says that the Market for Social CRM is on pace to surpass $1 Billion in Revenue by Year-End 2012 but in words of Zach Hofer-Shall, Analyst at Forrester Research “Social customer relationship management is hard” (The Social CRM Arms Race Heats ). To succeed brands need three things: Investing in new social tools, investing in consultancy and investing in infrastructure for massive data storage and analysis. Neither CeX or BigData are easy and cheap wins. But what are the customer benefits of such investments? Big Data and Brand Engagement Time is the most valuable asset of todays consumers: tired of information overload, exhausted by the terabytes of offering, anxious because of not having the same fast multichannel experience with their services’ marketers or preferred goods providers than the one they found on their social media. Yes, I know you have read this before- me too. But is real. The motto of the Customer Experience philosophy of providing a consistent experience through multiple touchpoints that makes the relationship customer/brand easier and valuable finds it basis on understanding customer/s preferences and context for which BigData analysis is another imperative. In summary, I believe that using BigData Analysis in combination with appropriated CeX strategies and technologies is a promising direction for achieving: efficiency and marketing cost-savings; growing the customer base; and increasing customer conversion and retention. In a world: The Direction of Future Marketing.

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• What's new in the RightNow November 2012 release?

  - by Richard Lefebvre

  What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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• Dependency Injection/IoC container practices when writing frameworks

  - by Dave Hillier

  I've used various IoC containers (Castle.Windsor, Autofac, MEF, etc) for .Net in a number of projects. I have found they tend to encourage a number of bad practices. Are there any established practices for IoC container use, particularly when providing a platform/framework? My aim as a framework writer is to make code as simple and as easy to use as possible. I'd rather write one line of code to construct an object than ten or even just two. For example, a couple of code smells that I've noticed and don't have good suggestions to: Large number of parameters (5) for constructors. Creating services tends to be complex; all of the dependencies are injected via the constructor - despite the fact that the components are rarely optional (except for maybe in testing). Lack of private and internal classes; this one may be a specific limitation of using C# and Silverlight, but I'm interested in how it is solved. It's difficult to tell what a frameworks interface is if all the classes are public; it allows me access to private parts that I probably shouldnt touch. Coupling the object lifecycle to the IoC container. It is often difficult to manually construct the dependencies required to create objects. Object lifecycle is too often managed by the IoC framework. I've seen projects where most classes are registered as Singletons. You get a lack of explicit control and are also forced to manage the internals (it relates to the above point, all classes are public and you have to inject them). For example, .Net framework has many static methods. such as, DateTime.UtcNow. Many times I have seen this wrapped and injected as a construction parameter. Depending on concrete implementation makes my code hard to test. Injecting a dependency makes my code hard to use - particularly if the class has many parameters. How do I provide both a testable interface, as well as one that is easy to use? What are the best practices?

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• First Ever MySQL on Windows Online Forum - March 16, 2011

  - by monica.kumar

  72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} Now you might be thinking…what’s an Online Forum? Well, think of it as a virtual conference, where you can attend a series of presentations about a given topic, from the comfort of your own office/home. On Wednesday March 16th, from 9.00 am PT to 12.00, we will be running the first ever MySQL Online Forum, dedicated to MySQL on Windows. Register now to learn how you can reduce your database TCO on Windows by up to 90% while increasing manageability & flexibility!   Oracle’s MySQL Vice President of Engineering Tomas Ulin will kick off a comprehensive agenda of presentations enabling you to better understand:   How you can save up to 90% by using MySQL on WindowsWhy the world’s most popular open source database is extremely popular on Windows, both for enterprise users and for embedding by ISVs How MySQL is a great fit for the Windows environment, and what are the upcoming milestones to make MySQL even better on the Microsoft platform What are the visual tools at your disposal to effectively develop, deploy and manage MySQL applications on Windows How you can deliver highly available business critical Windows based MySQL applications Why Security Solutions Provider SonicWall selected MySQL over Microsoft SQL Server, and how they successfully deliver MySQL based solutions Plus, as we’ll have Live Chat On during the entire forum, you’ll be able to ask questions at any time to MySQL experts online. Register Now!   Whether you’re an ISV or an enterprise user, either already running MySQL on Windows or simply considering it, join us and learn how you can get performance, lower TCO and increased manageability & flexibility with MySQL on Windows!

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• A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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• Extreme Performance and Scale Delivered by SOA on Oracle Exalogic

  - by J Swaroop

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Demands to incorporate internet-scale applications, data, and social media traffic with existing IT infrastructure require extreme availability, reliability, and scalability. In this session on industrial-strength SOA, learn how Oracle Exalogic and Oracle Exadata engineered systems address these requirements. Topics covered: (1) how SOA and BPM benefit from “hardware and software engineered for each other,” (2) how Oracle Exadata provides the data tier with unparalleled scalability and performance for SOA and BPM running on Oracle Exalogic (3) customer case studies (4) best practices and topology guidelines (5) information on tools that help operate, manage, provision, and deploy—to help reduce overall TCO. Extreme engineering at its best! Session details: 10/2/12 (Tuesday) 11:45 AM - Moscone South -308

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• Am I experienced enough to learn and develop immediately using Ruby on Rails?

  - by acheong87

  General Question I understand that discussions revolving around questions of this form run the risk of becoming too specific to help others. So, perhaps a better, general question would be: What kind of experience, if any, translates easily to Ruby on Rails; and if none, then what's the learning curve like, in comparison to other popular languages? Background I have the opportunity to build a website using whatever technologies I wish to use. It's a fairly simple website, for listing products, taking payments, managing customer data, providing a back-end portal for employees to manage data, possibly hooking in flight information (the products are travel related), possibly integrating a blog and all the social-networking goodies. Specific Problem I have to let the client know by tonight whether I'm interested in taking up this project, before he talks to other potential developers, but I'm on the fence. I already work a full-time C++ development job, so the money doesn't do it for me. It's the opportunity to (be paid to) learn some new technologies and to have a real, running product in the end. I've heard and read great things about Ruby, and am really intrigued. I zipped through some introductory Ruby tutorials, no sweat. However I found the Rails tutorials a little overwhelming, especially not being able to try it out anywhere. And researching Rails hosts like Heroku and EngineYard makes me think that maybe I don't know what I'm getting myself into. The ship's leaving port! I wish I had more time to learn, better yet play with the language, but I have to decide soon! Should I venture or pass? Additional Details My experiences are in C/C++/Tcl/Perl/PHP/jQuery, and basic knowledge of Java/C#. I didn't study C.S. formally so I wasn't exposed to design principles, programming paradigms, etc., which is my greatest concern. Will my lack of understanding in this realm make RoR frustrating to learn? Will it be so incompatible with a C++ "way" of thinking that I'll wish I never started? Am I putting my client at risk by attempting this? If it helps, I'm quick to learn new things (self-taught so far) and care a great deal about correctness, using things for their intended purposes, and so on. I've read numerous recommendations of Agile Development with Rails and would love to read it (though perhaps, while developing in parallel, for shortness of time). Worse comes to worst, I'd give up and do the standard LAMP gig, of course, not charging the client for wasted time. But I'm hoping to avoid the project altogether if it's gonna come down to that! Thanks in advance for any tips, insights, votes of confidence, votes of discouragement (for the better), and such.

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• How can I convince cowboy programmers to use source control?

  - by P.Brian.Mackey

  UPDATE I work on a small team of devs, 4 guys. They have all used source control. Most of them can't stand source control and instead choose not to use it. I strongly believe source control is a necessary part of professional development. Several issues make it very difficult to convince them to use source control: The team is not used to using TFS. I've had 2 training sessions, but was only allotted 1 hour which is insufficient. Team members directly modify code on the server. This keeps code out of sync. Requiring comparison just to be sure you are working with the latest code. And complex merge problems arise Time estimates offered by developers exclude time required to fix any of these problems. So, if I say nono it will take 10x longer...I have to constantly explain these issues and risk myself because now management may perceive me as "slow". The physical files on the server differ in unknown ways over ~100 files. Merging requires knowledge of the project at hand and, therefore, developer cooperation which I am not able to obtain. Other projects are falling out of sync. Developers continue to have a distrust of source control and therefore compound the issue by not using source control. Developers argue that using source control is wasteful because merging is error prone and difficult. This is a difficult point to argue, because when source control is being so badly mis-used and source control continually bypassed, it is error prone indeed. Therefore, the evidence "speaks for itself" in their view. Developers argue that directly modifying server code, bypassing TFS saves time. This is also difficult to argue. Because the merge required to synchronize the code to start with is time consuming. Multiply this by the 10+ projects we manage. Permanent files are often stored in the same directory as the web project. So publishing (full publish) erases these files that are not in source control. This also drives distrust for source control. Because "publishing breaks the project". Fixing this (moving stored files out of the solution subfolders) takes a great deal of time and debugging as these locations are not set in web.config and often exist across multiple code points. So, the culture persists itself. Bad practice begets more bad practice. Bad solutions drive new hacks to "fix" much deeper, much more time consuming problems. Servers, hard drive space are extremely difficult to come by. Yet, user expectations are rising. What can be done in this situation?

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