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  • Juju Openstack bundle: Can't launch an instance

    - by user281985
    Deployed bundle:~makyo/openstack/2/openstack, on top of 7 physical boxes and 3 virtual ones. After changing vip_iface strings to point to right devices, e.g., br0 instead of eth0, and defining "/mnt/loopback|30G", in Cinder's block-device string, am able to navigate through openstack dashboard, error free. Following http://docs.openstack.org/grizzly/openstack-compute/install/apt/content/running-an-instance.html instructions, attempted to launch cirros 0.3.1 image; however, novalist shows the instance in error state. ubuntu@node7:~$ nova --debug boot --flavor 1 --image 28bed1bc-bc1c-4533-beee-8e0428ad40dd --key_name key2 --security_group default cirros REQ: curl -i http://keyStone.IP:5000/v2.0/tokens -X POST -H "Content-Type: application/json" -H "Accept: application/json" -H "User-Agent: python-novaclient" -d '{"auth": {"tenantName": "admin", "passwordCredentials": {"username": "admin", "password": "openstack"}}}' INFO (connectionpool:191) Starting new HTTP connection (1): keyStone.IP DEBUG (connectionpool:283) "POST /v2.0/tokens HTTP/1.1" 200 None RESP: [200] {'date': 'Tue, 10 Jun 2014 00:01:02 GMT', 'transfer-encoding': 'chunked', 'vary': 'X-Auth-Token', 'content-type': 'application/json'} RESP BODY: {"access": {"token": {"expires": "2014-06-11T00:01:02Z", "id": "3eefa1837d984426a633fe09259a1534", "tenant": {"description": "Created by Juju", "enabled": true, "id": "08cff06d13b74492b780d9ceed699239", "name": "admin"}}, "serviceCatalog": [{"endpoints": [{"adminURL": "http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239", "region": "RegionOne", "internalURL": "http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239", "publicURL": "http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239"}], "endpoints_links": [], "type": "compute", "name": "nova"}, {"endpoints": [{"adminURL": "http://nova.cloud.controller:9696", "region": "RegionOne", "internalURL": "http://nova.cloud.controller:9696", "publicURL": "http://nova.cloud.controller:9696"}], "endpoints_links": [], "type": "network", "name": "quantum"}, {"endpoints": [{"adminURL": "http://nova.cloud.controller:3333", "region": "RegionOne", "internalURL": "http://nova.cloud.controller:3333", "publicURL": "http://nova.cloud.controller:3333"}], "endpoints_links": [], "type": "s3", "name": "s3"}, {"endpoints": [{"adminURL": "http://i.p.s.36:9292", "region": "RegionOne", "internalURL": "http://i.p.s.36:9292", "publicURL": "http://i.p.s.36:9292"}], "endpoints_links": [], "type": "image", "name": "glance"}, {"endpoints": [{"adminURL": "http://i.p.s.39:8776/v1/08cff06d13b74492b780d9ceed699239", "region": "RegionOne", "internalURL": "http://i.p.s.39:8776/v1/08cff06d13b74492b780d9ceed699239", "publicURL": "http://i.p.s.39:8776/v1/08cff06d13b74492b780d9ceed699239"}], "endpoints_links": [], "type": "volume", "name": "cinder"}, {"endpoints": [{"adminURL": "http://nova.cloud.controller:8773/services/Cloud", "region": "RegionOne", "internalURL": "http://nova.cloud.controller:8773/services/Cloud", "publicURL": "http://nova.cloud.controller:8773/services/Cloud"}], "endpoints_links": [], "type": "ec2", "name": "ec2"}, {"endpoints": [{"adminURL": "http://keyStone.IP:35357/v2.0", "region": "RegionOne", "internalURL": "http://keyStone.IP:5000/v2.0", "publicURL": "http://i.p.s.44:5000/v2.0"}], "endpoints_links": [], "type": "identity", "name": "keystone"}], "user": {"username": "admin", "roles_links": [], "id": "b3730a52a32e40f0a9500440d1ef1c7d", "roles": [{"id": "e020001eb9a049f4a16540238ab158aa", "name": "Admin"}, {"id": "b84fbff4d5554d53bbbffdaad66b56cb", "name": "KeystoneServiceAdmin"}, {"id": "129c8b49d42b4f0796109aaef2069aa9", "name": "KeystoneAdmin"}], "name": "admin"}}} REQ: curl -i http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd -X GET -H "X-Auth-Project-Id: admin" -H "User-Agent: python-novaclient" -H "Accept: application/json" -H "X-Auth-Token: 3eefa1837d984426a633fe09259a1534" INFO (connectionpool:191) Starting new HTTP connection (1): nova.cloud.controller DEBUG (connectionpool:283) "GET /v1.1/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd HTTP/1.1" 200 719 RESP: [200] {'date': 'Tue, 10 Jun 2014 00:01:03 GMT', 'x-compute-request-id': 'req-7f3459f8-d3d5-47f1-97a3-8407a4419a69', 'content-type': 'application/json', 'content-length': '719'} RESP BODY: {"image": {"status": "ACTIVE", "updated": "2014-06-09T22:17:54Z", "links": [{"href": "http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd", "rel": "self"}, {"href": "http://nova.cloud.controller:8774/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd", "rel": "bookmark"}, {"href": "http://External.Public.Port:9292/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd", "type": "application/vnd.openstack.image", "rel": "alternate"}], "id": "28bed1bc-bc1c-4533-beee-8e0428ad40dd", "OS-EXT-IMG-SIZE:size": 13147648, "name": "Cirros 0.3.1", "created": "2014-06-09T22:17:54Z", "minDisk": 0, "progress": 100, "minRam": 0, "metadata": {}}} REQ: curl -i http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/flavors/1 -X GET -H "X-Auth-Project-Id: admin" -H "User-Agent: python-novaclient" -H "Accept: application/json" -H "X-Auth-Token: 3eefa1837d984426a633fe09259a1534" INFO (connectionpool:191) Starting new HTTP connection (1): nova.cloud.controller DEBUG (connectionpool:283) "GET /v1.1/08cff06d13b74492b780d9ceed699239/flavors/1 HTTP/1.1" 200 418 RESP: [200] {'date': 'Tue, 10 Jun 2014 00:01:04 GMT', 'x-compute-request-id': 'req-2c153110-6969-4f3a-b51c-8f1a6ce75bee', 'content-type': 'application/json', 'content-length': '418'} RESP BODY: {"flavor": {"name": "m1.tiny", "links": [{"href": "http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/flavors/1", "rel": "self"}, {"href": "http://nova.cloud.controller:8774/08cff06d13b74492b780d9ceed699239/flavors/1", "rel": "bookmark"}], "ram": 512, "OS-FLV-DISABLED:disabled": false, "vcpus": 1, "swap": "", "os-flavor-access:is_public": true, "rxtx_factor": 1.0, "OS-FLV-EXT-DATA:ephemeral": 0, "disk": 0, "id": "1"}} REQ: curl -i http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/servers -X POST -H "X-Auth-Project-Id: admin" -H "User-Agent: python-novaclient" -H "Content-Type: application/json" -H "Accept: application/json" -H "X-Auth-Token: 3eefa1837d984426a633fe09259a1534" -d '{"server": {"name": "cirros", "imageRef": "28bed1bc-bc1c-4533-beee-8e0428ad40dd", "key_name": "key2", "flavorRef": "1", "max_count": 1, "min_count": 1, "security_groups": [{"name": "default"}]}}' INFO (connectionpool:191) Starting new HTTP connection (1): nova.cloud.controller DEBUG (connectionpool:283) "POST /v1.1/08cff06d13b74492b780d9ceed699239/servers HTTP/1.1" 202 436 RESP: [202] {'date': 'Tue, 10 Jun 2014 00:01:05 GMT', 'x-compute-request-id': 'req-41e53086-6454-4efb-bb35-a30dc2c780be', 'content-type': 'application/json', 'location': 'http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/servers/2eb5e3ad-3044-41c1-bbb7-10f398f83e43', 'content-length': '436'} RESP BODY: {"server": {"security_groups": [{"name": "default"}], "OS-DCF:diskConfig": "MANUAL", "id": "2eb5e3ad-3044-41c1-bbb7-10f398f83e43", "links": [{"href": "http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/servers/2eb5e3ad-3044-41c1-bbb7-10f398f83e43", "rel": "self"}, {"href": "http://nova.cloud.controller:8774/08cff06d13b74492b780d9ceed699239/servers/2eb5e3ad-3044-41c1-bbb7-10f398f83e43", "rel": "bookmark"}], "adminPass": "oFRbvRqif2C8"}} REQ: curl -i http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/servers/2eb5e3ad-3044-41c1-bbb7-10f398f83e43 -X GET -H "X-Auth-Project-Id: admin" -H "User-Agent: python-novaclient" -H "Accept: application/json" -H "X-Auth-Token: 3eefa1837d984426a633fe09259a1534" INFO (connectionpool:191) Starting new HTTP connection (1): nova.cloud.controller DEBUG (connectionpool:283) "GET /v1.1/08cff06d13b74492b780d9ceed699239/servers/2eb5e3ad-3044-41c1-bbb7-10f398f83e43 HTTP/1.1" 200 1349 RESP: [200] {'date': 'Tue, 10 Jun 2014 00:01:05 GMT', 'x-compute-request-id': 'req-d91d0858-7030-469d-8e55-40e05e4d00fd', 'content-type': 'application/json', 'content-length': '1349'} RESP BODY: {"server": {"status": "BUILD", "updated": "2014-06-10T00:01:05Z", "hostId": "", "OS-EXT-SRV-ATTR:host": null, "addresses": {}, "links": [{"href": "http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/servers/2eb5e3ad-3044-41c1-bbb7-10f398f83e43", "rel": "self"}, {"href": "http://nova.cloud.controller:8774/08cff06d13b74492b780d9ceed699239/servers/2eb5e3ad-3044-41c1-bbb7-10f398f83e43", "rel": "bookmark"}], "key_name": "key2", "image": {"id": "28bed1bc-bc1c-4533-beee-8e0428ad40dd", "links": [{"href": "http://nova.cloud.controller:8774/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd", "rel": "bookmark"}]}, "OS-EXT-STS:task_state": "scheduling", "OS-EXT-STS:vm_state": "building", "OS-EXT-SRV-ATTR:instance_name": "instance-00000004", "OS-EXT-SRV-ATTR:hypervisor_hostname": null, "flavor": {"id": "1", "links": [{"href": "http://nova.cloud.controller:8774/08cff06d13b74492b780d9ceed699239/flavors/1", "rel": "bookmark"}]}, "id": "2eb5e3ad-3044-41c1-bbb7-10f398f83e43", "security_groups": [{"name": "default"}], "OS-EXT-AZ:availability_zone": "nova", "user_id": "b3730a52a32e40f0a9500440d1ef1c7d", "name": "cirros", "created": "2014-06-10T00:01:04Z", "tenant_id": "08cff06d13b74492b780d9ceed699239", "OS-DCF:diskConfig": "MANUAL", "accessIPv4": "", "accessIPv6": "", "progress": 0, "OS-EXT-STS:power_state": 0, "config_drive": "", "metadata": {}}} REQ: curl -i http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/flavors/1 -X GET -H "X-Auth-Project-Id: admin" -H "User-Agent: python-novaclient" -H "Accept: application/json" -H "X-Auth-Token: 3eefa1837d984426a633fe09259a1534" INFO (connectionpool:191) Starting new HTTP connection (1): nova.cloud.controller DEBUG (connectionpool:283) "GET /v1.1/08cff06d13b74492b780d9ceed699239/flavors/1 HTTP/1.1" 200 418 RESP: [200] {'date': 'Tue, 10 Jun 2014 00:01:05 GMT', 'x-compute-request-id': 'req-896c0120-1102-4408-9e09-cd628f2dd699', 'content-type': 'application/json', 'content-length': '418'} RESP BODY: {"flavor": {"name": "m1.tiny", "links": [{"href": "http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/flavors/1", "rel": "self"}, {"href": "http://nova.cloud.controller:8774/08cff06d13b74492b780d9ceed699239/flavors/1", "rel": "bookmark"}], "ram": 512, "OS-FLV-DISABLED:disabled": false, "vcpus": 1, "swap": "", "os-flavor-access:is_public": true, "rxtx_factor": 1.0, "OS-FLV-EXT-DATA:ephemeral": 0, "disk": 0, "id": "1"}} REQ: curl -i http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd -X GET -H "X-Auth-Project-Id: admin" -H "User-Agent: python-novaclient" -H "Accept: application/json" -H "X-Auth-Token: 3eefa1837d984426a633fe09259a1534" INFO (connectionpool:191) Starting new HTTP connection (1): nova.cloud.controller DEBUG (connectionpool:283) "GET /v1.1/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd HTTP/1.1" 200 719 RESP: [200] {'date': 'Tue, 10 Jun 2014 00:01:05 GMT', 'x-compute-request-id': 'req-454e9651-c247-4d31-8049-6b254de050ae', 'content-type': 'application/json', 'content-length': '719'} RESP BODY: {"image": {"status": "ACTIVE", "updated": "2014-06-09T22:17:54Z", "links": [{"href": "http://nova.cloud.controller:8774/v1.1/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd", "rel": "self"}, {"href": "http://nova.cloud.controller:8774/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd", "rel": "bookmark"}, {"href": "http://External.Public.Port:9292/08cff06d13b74492b780d9ceed699239/images/28bed1bc-bc1c-4533-beee-8e0428ad40dd", "type": "application/vnd.openstack.image", "rel": "alternate"}], "id": "28bed1bc-bc1c-4533-beee-8e0428ad40dd", "OS-EXT-IMG-SIZE:size": 13147648, "name": "Cirros 0.3.1", "created": "2014-06-09T22:17:54Z", "minDisk": 0, "progress": 100, "minRam": 0, "metadata": {}}} +-------------------------------------+--------------------------------------+ | Property | Value | +-------------------------------------+--------------------------------------+ | OS-EXT-STS:task_state | scheduling | | image | Cirros 0.3.1 | | OS-EXT-STS:vm_state | building | | OS-EXT-SRV-ATTR:instance_name | instance-00000004 | | flavor | m1.tiny | | id | 2eb5e3ad-3044-41c1-bbb7-10f398f83e43 | | security_groups | [{u'name': u'default'}] | | user_id | b3730a52a32e40f0a9500440d1ef1c7d | | OS-DCF:diskConfig | MANUAL | | accessIPv4 | | | accessIPv6 | | | progress | 0 | | OS-EXT-STS:power_state | 0 | | OS-EXT-AZ:availability_zone | nova | | config_drive | | | status | BUILD | | updated | 2014-06-10T00:01:05Z | | hostId | | | OS-EXT-SRV-ATTR:host | None | | key_name | key2 | | OS-EXT-SRV-ATTR:hypervisor_hostname | None | | name | cirros | | adminPass | oFRbvRqif2C8 | | tenant_id | 08cff06d13b74492b780d9ceed699239 | | created | 2014-06-10T00:01:04Z | | metadata | {} | +-------------------------------------+--------------------------------------+ ubuntu@node7:~$ ubuntu@node7:~$ nova list +--------------------------------------+--------+--------+----------+ | ID | Name | Status | Networks | +--------------------------------------+--------+--------+----------+ | 2eb5e3ad-3044-41c1-bbb7-10f398f83e43 | cirros | ERROR | | +--------------------------------------+--------+--------+----------+ ubuntu@node7:~$ var/log/nova/nova-compute.log shows the following error: ... 2014-06-10 00:01:06.048 AUDIT nova.compute.claims [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Attempting claim: memory 512 MB, disk 0 GB, VCPUs 1 2014-06-10 00:01:06.049 AUDIT nova.compute.claims [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Total Memory: 3885 MB, used: 512 MB 2014-06-10 00:01:06.049 AUDIT nova.compute.claims [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Memory limit: 5827 MB, free: 5315 MB 2014-06-10 00:01:06.049 AUDIT nova.compute.claims [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Total Disk: 146 GB, used: 0 GB 2014-06-10 00:01:06.050 AUDIT nova.compute.claims [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Disk limit not specified, defaulting to unlimited 2014-06-10 00:01:06.050 AUDIT nova.compute.claims [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Total CPU: 2 VCPUs, used: 0 VCPUs 2014-06-10 00:01:06.050 AUDIT nova.compute.claims [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] CPU limit not specified, defaulting to unlimited 2014-06-10 00:01:06.051 AUDIT nova.compute.claims [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Claim successful 2014-06-10 00:01:06.963 WARNING nova.network.quantumv2.api [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] No network configured! 2014-06-10 00:01:08.347 ERROR nova.compute.manager [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Instance failed to spawn 2014-06-10 00:01:08.347 32223 TRACE nova.compute.manager [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Traceback (most recent call last): 2014-06-10 00:01:08.347 32223 TRACE nova.compute.manager [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] File "/usr/lib/python2.7/dist-packages/nova/compute/manager.py", line 1118, in _spawn 2014-06-10 00:01:08.347 32223 TRACE nova.compute.manager [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] self._legacy_nw_info(network_info), 2014-06-10 00:01:08.347 32223 TRACE nova.compute.manager [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] File "/usr/lib/python2.7/dist-packages/nova/compute/manager.py", line 703, in _legacy_nw_info 2014-06-10 00:01:08.347 32223 TRACE nova.compute.manager [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] network_info = network_info.legacy() 2014-06-10 00:01:08.347 32223 TRACE nova.compute.manager [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] AttributeError: 'list' object has no attribute 'legacy' 2014-06-10 00:01:08.347 32223 TRACE nova.compute.manager [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] 2014-06-10 00:01:08.919 AUDIT nova.compute.manager [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Terminating instance 2014-06-10 00:01:09.712 32223 ERROR nova.virt.libvirt.driver [-] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] During wait destroy, instance disappeared. 2014-06-10 00:01:09.718 INFO nova.virt.libvirt.firewall [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Attempted to unfilter instance which is not filtered 2014-06-10 00:01:09.719 INFO nova.virt.libvirt.driver [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Deleting instance files /var/lib/nova/instances/2eb5e3ad-3044-41c1-bbb7-10f398f83e43 2014-06-10 00:01:10.044 ERROR nova.compute.manager [req-41e53086-6454-4efb-bb35-a30dc2c780be b3730a52a32e40f0a9500440d1ef1c7d 08cff06d13b74492b780d9ceed699239] [instance: 2eb5e3ad-3044-41c1-bbb7-10f398f83e43] Error: ['Traceback (most recent call last):\n', ' File "/usr/lib/python2.7/dist-packages/nova/compute/manager.py", line 864, in _run_instance\n set_access_ip=set_access_ip)\n', ' File "/usr/lib/python2.7/dist-packages/nova/compute/manager.py", line 1123, in _spawn\n LOG.exception(_(\'Instance failed to spawn\'), instance=instance)\n', ' File "/usr/lib/python2.7/contextlib.py", line 24, in __exit__\n self.gen.next()\n', ' File "/usr/lib/python2.7/dist-packages/nova/compute/manager.py", line 1118, in _spawn\n self._legacy_nw_info(network_info),\n', ' File "/usr/lib/python2.7/dist-packages/nova/compute/manager.py", line 703, in _legacy_nw_info\n network_info = network_info.legacy()\n', "AttributeError: 'list' object has no attribute 'legacy'\n"] 2014-06-10 00:01:40.951 32223 AUDIT nova.compute.resource_tracker [-] Auditing locally available compute resources 2014-06-10 00:01:41.072 32223 AUDIT nova.compute.resource_tracker [-] Free ram (MB): 2861 2014-06-10 00:01:41.072 32223 AUDIT nova.compute.resource_tracker [-] Free disk (GB): 146 2014-06-10 00:01:41.073 32223 AUDIT nova.compute.resource_tracker [-] Free VCPUS: 1 2014-06-10 00:01:41.262 32223 INFO nova.compute.resource_tracker [-] Compute_service record updated for node5:node5.maas ... Can't seem to find any entries in quantum.conf related to "legacy". Any help would be appreciated. Cheers,

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  • Asterisk SIP digest authentication username mismatch

    - by Matt
    I have an asterisk system that I'm attempting to get to work as a backup for our 3com system. We already use it for a conference bridge. Our phones are the 3com 3C10402B, so I don't have the issue of older 3com phones that come without a SIP image. The 3com phones are communicating SIP with the Asterisk, but are unable to register because they present a digest username value that doesn't match what Asterisk thinks it should. As an example, here are the relevant lines from a successful registration from a soft phone: Server sends: WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="1cac3853" Phone responds: Authorization: Digest username="2321", realm="asterisk", nonce="1cac3853", uri="sip:192.168.254.12", algorithm=md5, response="d32df9ec719817282460e7c2625b6120" For the 3com phone, those same lines look like this (and fails): Server sends: WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="6c915c33" Phone responds: Authorization: Digest username="sip:[email protected]", realm="asterisk", nonce="6c915c33", uri="sip:192.168.254.12", opaque="", algorithm=MD5, response="a89df25f19e4b4598595f919dac9db81" Basically, Asterisk wants to see a username in the Digest username field of 2321, but the 3com phone is sending sip:[email protected]. Anyone know how to tell asterisk to accept this format of username in the digest authentication? Here is the sip.conf info for that extension: [2321] deny=0.0.0.0/0.0.0.0 disallow=all type=friend secret=1234 qualify=yes port=5060 permit=0.0.0.0/0.0.0.0 nat=yes mailbox=2321@device host=dynamic dtmfmode=rfc2833 dial=SIP/2321 context=from-internal canreinvite=no callerid=device <2321 allow=ulaw, alaw call-limit=50 ... and for those interested in the grit, here is the debug output of the registration attempt: REGISTER sip:192.168.254.12 SIP/2.0 v: SIP/2.0/UDP 192.168.254.157:5060 t: f: i: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER Max-Forwards: 70 m: ;dt=544 Expires: 3600 User-Agent: 3Com-SIP-Phone/V8.0.1.3 X-3Com-PhoneInfo: firstRegistration=no; primaryCallP=192.168.254.12; secondaryCallP=0.0.0.0; --- (11 headers 0 lines) --- Using latest REGISTER request as basis request Sending to 192.168.254.157 : 5060 (no NAT) SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: Content-Length: 0 SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: ;tag=as3fb867e2 Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="6c915c33" Content-Length: 0 Scheduling destruction of SIP dialog 'fa4451d8-01d6-1cc2-13e4-00e0bb33beb9' in 32000 ms (Method: REGISTER) confbridge*CLI REGISTER sip:192.168.254.12 SIP/2.0 v: SIP/2.0/UDP 192.168.254.157:5060 t: f: i: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER Max-Forwards: 70 m: ;dt=544 Expires: 3600 User-Agent: 3Com-SIP-Phone/V8.0.1.3 Authorization: Digest username="sip:[email protected]", realm="asterisk", nonce="6c915c33", uri="sip:192.168.254.12", opaque="", algorithm=MD5, response="a89df25f19e4b4598595f919dac9db81" X-3Com-PhoneInfo: firstRegistration=no; primaryCallP=192.168.254.12; secondaryCallP=0.0.0.0; --- (12 headers 0 lines) --- Using latest REGISTER request as basis request Sending to 192.168.254.157 : 5060 (NAT) SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: Content-Length: 0 SIP/2.0 403 Authentication user name does not match account name Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: ;tag=as3fb867e2 Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Content-Length: 0 Scheduling destruction of SIP dialog 'fa4451d8-01d6-1cc2-13e4-00e0bb33beb9' in 32000 ms (Method: REGISTER) Thanks for your input!

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  • Asterisk SIP digest authentication username mismatch

    - by Matt
    I have an asterisk system that I'm attempting to get to work as a backup for our 3com system. We already use it for a conference bridge. Our phones are the 3com 3C10402B, so I don't have the issue of older 3com phones that come without a SIP image. The 3com phones are communicating SIP with the Asterisk, but are unable to register because they present a digest username value that doesn't match what Asterisk thinks it should. As an example, here are the relevant lines from a successful registration from a soft phone: Server sends: WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="1cac3853" Phone responds: Authorization: Digest username="2321", realm="asterisk", nonce="1cac3853", uri="sip:192.168.254.12", algorithm=md5, response="d32df9ec719817282460e7c2625b6120" For the 3com phone, those same lines look like this (and fails): Server sends: WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="6c915c33" Phone responds: Authorization: Digest username="sip:[email protected]", realm="asterisk", nonce="6c915c33", uri="sip:192.168.254.12", opaque="", algorithm=MD5, response="a89df25f19e4b4598595f919dac9db81" Basically, Asterisk wants to see a username in the Digest username field of 2321, but the 3com phone is sending sip:[email protected]. Anyone know how to tell asterisk to accept this format of username in the digest authentication? Here is the sip.conf info for that extension: [2321] deny=0.0.0.0/0.0.0.0 disallow=all type=friend secret=1234 qualify=yes port=5060 permit=0.0.0.0/0.0.0.0 nat=yes mailbox=2321@device host=dynamic dtmfmode=rfc2833 dial=SIP/2321 context=from-internal canreinvite=no callerid=device <2321 allow=ulaw, alaw call-limit=50 ... and for those interested in the grit, here is the debug output of the registration attempt: REGISTER sip:192.168.254.12 SIP/2.0 v: SIP/2.0/UDP 192.168.254.157:5060 t: f: i: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER Max-Forwards: 70 m: ;dt=544 Expires: 3600 User-Agent: 3Com-SIP-Phone/V8.0.1.3 X-3Com-PhoneInfo: firstRegistration=no; primaryCallP=192.168.254.12; secondaryCallP=0.0.0.0; --- (11 headers 0 lines) --- Using latest REGISTER request as basis request Sending to 192.168.254.157 : 5060 (no NAT) SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: Content-Length: 0 SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: ;tag=as3fb867e2 Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18580 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="6c915c33" Content-Length: 0 Scheduling destruction of SIP dialog 'fa4451d8-01d6-1cc2-13e4-00e0bb33beb9' in 32000 ms (Method: REGISTER) confbridge*CLI REGISTER sip:192.168.254.12 SIP/2.0 v: SIP/2.0/UDP 192.168.254.157:5060 t: f: i: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER Max-Forwards: 70 m: ;dt=544 Expires: 3600 User-Agent: 3Com-SIP-Phone/V8.0.1.3 Authorization: Digest username="sip:[email protected]", realm="asterisk", nonce="6c915c33", uri="sip:192.168.254.12", opaque="", algorithm=MD5, response="a89df25f19e4b4598595f919dac9db81" X-3Com-PhoneInfo: firstRegistration=no; primaryCallP=192.168.254.12; secondaryCallP=0.0.0.0; --- (12 headers 0 lines) --- Using latest REGISTER request as basis request Sending to 192.168.254.157 : 5060 (NAT) SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: Content-Length: 0 SIP/2.0 403 Authentication user name does not match account name Via: SIP/2.0/UDP 192.168.254.157:5060;received=192.168.254.157 From: To: ;tag=as3fb867e2 Call-ID: fa4451d8-01d6-1cc2-13e4-00e0bb33beb9 CSeq: 18581 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Content-Length: 0 Scheduling destruction of SIP dialog 'fa4451d8-01d6-1cc2-13e4-00e0bb33beb9' in 32000 ms (Method: REGISTER) Thanks for your input!

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  • Zen and the Art of File and Folder Organization

    - by Mark Virtue
    Is your desk a paragon of neatness, or does it look like a paper-bomb has gone off? If you’ve been putting off getting organized because the task is too huge or daunting, or you don’t know where to start, we’ve got 40 tips to get you on the path to zen mastery of your filing system. For all those readers who would like to get their files and folders organized, or, if they’re already organized, better organized—we have compiled a complete guide to getting organized and staying organized, a comprehensive article that will hopefully cover every possible tip you could want. Signs that Your Computer is Poorly Organized If your computer is a mess, you’re probably already aware of it.  But just in case you’re not, here are some tell-tale signs: Your Desktop has over 40 icons on it “My Documents” contains over 300 files and 60 folders, including MP3s and digital photos You use the Windows’ built-in search facility whenever you need to find a file You can’t find programs in the out-of-control list of programs in your Start Menu You save all your Word documents in one folder, all your spreadsheets in a second folder, etc Any given file that you’re looking for may be in any one of four different sets of folders But before we start, here are some quick notes: We’re going to assume you know what files and folders are, and how to create, save, rename, copy and delete them The organization principles described in this article apply equally to all computer systems.  However, the screenshots here will reflect how things look on Windows (usually Windows 7).  We will also mention some useful features of Windows that can help you get organized. Everyone has their own favorite methodology of organizing and filing, and it’s all too easy to get into “My Way is Better than Your Way” arguments.  The reality is that there is no perfect way of getting things organized.  When I wrote this article, I tried to keep a generalist and objective viewpoint.  I consider myself to be unusually well organized (to the point of obsession, truth be told), and I’ve had 25 years experience in collecting and organizing files on computers.  So I’ve got a lot to say on the subject.  But the tips I have described here are only one way of doing it.  Hopefully some of these tips will work for you too, but please don’t read this as any sort of “right” way to do it. At the end of the article we’ll be asking you, the reader, for your own organization tips. Why Bother Organizing At All? For some, the answer to this question is self-evident. And yet, in this era of powerful desktop search software (the search capabilities built into the Windows Vista and Windows 7 Start Menus, and third-party programs like Google Desktop Search), the question does need to be asked, and answered. I have a friend who puts every file he ever creates, receives or downloads into his My Documents folder and doesn’t bother filing them into subfolders at all.  He relies on the search functionality built into his Windows operating system to help him find whatever he’s looking for.  And he always finds it.  He’s a Search Samurai.  For him, filing is a waste of valuable time that could be spent enjoying life! It’s tempting to follow suit.  On the face of it, why would anyone bother to take the time to organize their hard disk when such excellent search software is available?  Well, if all you ever want to do with the files you own is to locate and open them individually (for listening, editing, etc), then there’s no reason to ever bother doing one scrap of organization.  But consider these common tasks that are not achievable with desktop search software: Find files manually.  Often it’s not convenient, speedy or even possible to utilize your desktop search software to find what you want.  It doesn’t work 100% of the time, or you may not even have it installed.  Sometimes its just plain faster to go straight to the file you want, if you know it’s in a particular sub-folder, rather than trawling through hundreds of search results. Find groups of similar files (e.g. all your “work” files, all the photos of your Europe holiday in 2008, all your music videos, all the MP3s from Dark Side of the Moon, all your letters you wrote to your wife, all your tax returns).  Clever naming of the files will only get you so far.  Sometimes it’s the date the file was created that’s important, other times it’s the file format, and other times it’s the purpose of the file.  How do you name a collection of files so that they’re easy to isolate based on any of the above criteria?  Short answer, you can’t. Move files to a new computer.  It’s time to upgrade your computer.  How do you quickly grab all the files that are important to you?  Or you decide to have two computers now – one for home and one for work.  How do you quickly isolate only the work-related files to move them to the work computer? Synchronize files to other computers.  If you have more than one computer, and you need to mirror some of your files onto the other computer (e.g. your music collection), then you need a way to quickly determine which files are to be synced and which are not.  Surely you don’t want to synchronize everything? Choose which files to back up.  If your backup regime calls for multiple backups, or requires speedy backups, then you’ll need to be able to specify which files are to be backed up, and which are not.  This is not possible if they’re all in the same folder. Finally, if you’re simply someone who takes pleasure in being organized, tidy and ordered (me! me!), then you don’t even need a reason.  Being disorganized is simply unthinkable. Tips on Getting Organized Here we present our 40 best tips on how to get organized.  Or, if you’re already organized, to get better organized. Tip #1.  Choose Your Organization System Carefully The reason that most people are not organized is that it takes time.  And the first thing that takes time is deciding upon a system of organization.  This is always a matter of personal preference, and is not something that a geek on a website can tell you.  You should always choose your own system, based on how your own brain is organized (which makes the assumption that your brain is, in fact, organized). We can’t instruct you, but we can make suggestions: You may want to start off with a system based on the users of the computer.  i.e. “My Files”, “My Wife’s Files”, My Son’s Files”, etc.  Inside “My Files”, you might then break it down into “Personal” and “Business”.  You may then realize that there are overlaps.  For example, everyone may want to share access to the music library, or the photos from the school play.  So you may create another folder called “Family”, for the “common” files. You may decide that the highest-level breakdown of your files is based on the “source” of each file.  In other words, who created the files.  You could have “Files created by ME (business or personal)”, “Files created by people I know (family, friends, etc)”, and finally “Files created by the rest of the world (MP3 music files, downloaded or ripped movies or TV shows, software installation files, gorgeous desktop wallpaper images you’ve collected, etc).”  This system happens to be the one I use myself.  See below:  Mark is for files created by meVC is for files created by my company (Virtual Creations)Others is for files created by my friends and familyData is the rest of the worldAlso, Settings is where I store the configuration files and other program data files for my installed software (more on this in tip #34, below). Each folder will present its own particular set of requirements for further sub-organization.  For example, you may decide to organize your music collection into sub-folders based on the artist’s name, while your digital photos might get organized based on the date they were taken.  It can be different for every sub-folder! Another strategy would be based on “currentness”.  Files you have yet to open and look at live in one folder.  Ones that have been looked at but not yet filed live in another place.  Current, active projects live in yet another place.  All other files (your “archive”, if you like) would live in a fourth folder. (And of course, within that last folder you’d need to create a further sub-system based on one of the previous bullet points). Put some thought into this – changing it when it proves incomplete can be a big hassle!  Before you go to the trouble of implementing any system you come up with, examine a wide cross-section of the files you own and see if they will all be able to find a nice logical place to sit within your system. Tip #2.  When You Decide on Your System, Stick to It! There’s nothing more pointless than going to all the trouble of creating a system and filing all your files, and then whenever you create, receive or download a new file, you simply dump it onto your Desktop.  You need to be disciplined – forever!  Every new file you get, spend those extra few seconds to file it where it belongs!  Otherwise, in just a month or two, you’ll be worse off than before – half your files will be organized and half will be disorganized – and you won’t know which is which! Tip #3.  Choose the Root Folder of Your Structure Carefully Every data file (document, photo, music file, etc) that you create, own or is important to you, no matter where it came from, should be found within one single folder, and that one single folder should be located at the root of your C: drive (as a sub-folder of C:\).  In other words, do not base your folder structure in standard folders like “My Documents”.  If you do, then you’re leaving it up to the operating system engineers to decide what folder structure is best for you.  And every operating system has a different system!  In Windows 7 your files are found in C:\Users\YourName, whilst on Windows XP it was C:\Documents and Settings\YourName\My Documents.  In UNIX systems it’s often /home/YourName. These standard default folders tend to fill up with junk files and folders that are not at all important to you.  “My Documents” is the worst offender.  Every second piece of software you install, it seems, likes to create its own folder in the “My Documents” folder.  These folders usually don’t fit within your organizational structure, so don’t use them!  In fact, don’t even use the “My Documents” folder at all.  Allow it to fill up with junk, and then simply ignore it.  It sounds heretical, but: Don’t ever visit your “My Documents” folder!  Remove your icons/links to “My Documents” and replace them with links to the folders you created and you care about! Create your own file system from scratch!  Probably the best place to put it would be on your D: drive – if you have one.  This way, all your files live on one drive, while all the operating system and software component files live on the C: drive – simply and elegantly separated.  The benefits of that are profound.  Not only are there obvious organizational benefits (see tip #10, below), but when it comes to migrate your data to a new computer, you can (sometimes) simply unplug your D: drive and plug it in as the D: drive of your new computer (this implies that the D: drive is actually a separate physical disk, and not a partition on the same disk as C:).  You also get a slight speed improvement (again, only if your C: and D: drives are on separate physical disks). Warning:  From tip #12, below, you will see that it’s actually a good idea to have exactly the same file system structure – including the drive it’s filed on – on all of the computers you own.  So if you decide to use the D: drive as the storage system for your own files, make sure you are able to use the D: drive on all the computers you own.  If you can’t ensure that, then you can still use a clever geeky trick to store your files on the D: drive, but still access them all via the C: drive (see tip #17, below). If you only have one hard disk (C:), then create a dedicated folder that will contain all your files – something like C:\Files.  The name of the folder is not important, but make it a single, brief word. There are several reasons for this: When creating a backup regime, it’s easy to decide what files should be backed up – they’re all in the one folder! If you ever decide to trade in your computer for a new one, you know exactly which files to migrate You will always know where to begin a search for any file If you synchronize files with other computers, it makes your synchronization routines very simple.   It also causes all your shortcuts to continue to work on the other machines (more about this in tip #24, below). Once you’ve decided where your files should go, then put all your files in there – Everything!  Completely disregard the standard, default folders that are created for you by the operating system (“My Music”, “My Pictures”, etc).  In fact, you can actually relocate many of those folders into your own structure (more about that below, in tip #6). The more completely you get all your data files (documents, photos, music, etc) and all your configuration settings into that one folder, then the easier it will be to perform all of the above tasks. Once this has been done, and all your files live in one folder, all the other folders in C:\ can be thought of as “operating system” folders, and therefore of little day-to-day interest for us. Here’s a screenshot of a nicely organized C: drive, where all user files are located within the \Files folder:   Tip #4.  Use Sub-Folders This would be our simplest and most obvious tip.  It almost goes without saying.  Any organizational system you decide upon (see tip #1) will require that you create sub-folders for your files.  Get used to creating folders on a regular basis. Tip #5.  Don’t be Shy About Depth Create as many levels of sub-folders as you need.  Don’t be scared to do so.  Every time you notice an opportunity to group a set of related files into a sub-folder, do so.  Examples might include:  All the MP3s from one music CD, all the photos from one holiday, or all the documents from one client. It’s perfectly okay to put files into a folder called C:\Files\Me\From Others\Services\WestCo Bank\Statements\2009.  That’s only seven levels deep.  Ten levels is not uncommon.  Of course, it’s possible to take this too far.  If you notice yourself creating a sub-folder to hold only one file, then you’ve probably become a little over-zealous.  On the other hand, if you simply create a structure with only two levels (for example C:\Files\Work) then you really haven’t achieved any level of organization at all (unless you own only six files!).  Your “Work” folder will have become a dumping ground, just like your Desktop was, with most likely hundreds of files in it. Tip #6.  Move the Standard User Folders into Your Own Folder Structure Most operating systems, including Windows, create a set of standard folders for each of its users.  These folders then become the default location for files such as documents, music files, digital photos and downloaded Internet files.  In Windows 7, the full list is shown below: Some of these folders you may never use nor care about (for example, the Favorites folder, if you’re not using Internet Explorer as your browser).  Those ones you can leave where they are.  But you may be using some of the other folders to store files that are important to you.  Even if you’re not using them, Windows will still often treat them as the default storage location for many types of files.  When you go to save a standard file type, it can become annoying to be automatically prompted to save it in a folder that’s not part of your own file structure. But there’s a simple solution:  Move the folders you care about into your own folder structure!  If you do, then the next time you go to save a file of the corresponding type, Windows will prompt you to save it in the new, moved location. Moving the folders is easy.  Simply drag-and-drop them to the new location.  Here’s a screenshot of the default My Music folder being moved to my custom personal folder (Mark): Tip #7.  Name Files and Folders Intelligently This is another one that almost goes without saying, but we’ll say it anyway:  Do not allow files to be created that have meaningless names like Document1.doc, or folders called New Folder (2).  Take that extra 20 seconds and come up with a meaningful name for the file/folder – one that accurately divulges its contents without repeating the entire contents in the name. Tip #8.  Watch Out for Long Filenames Another way to tell if you have not yet created enough depth to your folder hierarchy is that your files often require really long names.  If you need to call a file Johnson Sales Figures March 2009.xls (which might happen to live in the same folder as Abercrombie Budget Report 2008.xls), then you might want to create some sub-folders so that the first file could be simply called March.xls, and living in the Clients\Johnson\Sales Figures\2009 folder. A well-placed file needs only a brief filename! Tip #9.  Use Shortcuts!  Everywhere! This is probably the single most useful and important tip we can offer.  A shortcut allows a file to be in two places at once. Why would you want that?  Well, the file and folder structure of every popular operating system on the market today is hierarchical.  This means that all objects (files and folders) always live within exactly one parent folder.  It’s a bit like a tree.  A tree has branches (folders) and leaves (files).  Each leaf, and each branch, is supported by exactly one parent branch, all the way back to the root of the tree (which, incidentally, is exactly why C:\ is called the “root folder” of the C: drive). That hard disks are structured this way may seem obvious and even necessary, but it’s only one way of organizing data.  There are others:  Relational databases, for example, organize structured data entirely differently.  The main limitation of hierarchical filing structures is that a file can only ever be in one branch of the tree – in only one folder – at a time.  Why is this a problem?  Well, there are two main reasons why this limitation is a problem for computer users: The “correct” place for a file, according to our organizational rationale, is very often a very inconvenient place for that file to be located.  Just because it’s correctly filed doesn’t mean it’s easy to get to.  Your file may be “correctly” buried six levels deep in your sub-folder structure, but you may need regular and speedy access to this file every day.  You could always move it to a more convenient location, but that would mean that you would need to re-file back to its “correct” location it every time you’d finished working on it.  Most unsatisfactory. A file may simply “belong” in two or more different locations within your file structure.  For example, say you’re an accountant and you have just completed the 2009 tax return for John Smith.  It might make sense to you to call this file 2009 Tax Return.doc and file it under Clients\John Smith.  But it may also be important to you to have the 2009 tax returns from all your clients together in the one place.  So you might also want to call the file John Smith.doc and file it under Tax Returns\2009.  The problem is, in a purely hierarchical filing system, you can’t put it in both places.  Grrrrr! Fortunately, Windows (and most other operating systems) offers a way for you to do exactly that:  It’s called a “shortcut” (also known as an “alias” on Macs and a “symbolic link” on UNIX systems).  Shortcuts allow a file to exist in one place, and an icon that represents the file to be created and put anywhere else you please.  In fact, you can create a dozen such icons and scatter them all over your hard disk.  Double-clicking on one of these icons/shortcuts opens up the original file, just as if you had double-clicked on the original file itself. Consider the following two icons: The one on the left is the actual Word document, while the one on the right is a shortcut that represents the Word document.  Double-clicking on either icon will open the same file.  There are two main visual differences between the icons: The shortcut will have a small arrow in the lower-left-hand corner (on Windows, anyway) The shortcut is allowed to have a name that does not include the file extension (the “.docx” part, in this case) You can delete the shortcut at any time without losing any actual data.  The original is still intact.  All you lose is the ability to get to that data from wherever the shortcut was. So why are shortcuts so great?  Because they allow us to easily overcome the main limitation of hierarchical file systems, and put a file in two (or more) places at the same time.  You will always have files that don’t play nice with your organizational rationale, and can’t be filed in only one place.  They demand to exist in two places.  Shortcuts allow this!  Furthermore, they allow you to collect your most often-opened files and folders together in one spot for convenient access.  The cool part is that the original files stay where they are, safe forever in their perfectly organized location. So your collection of most often-opened files can – and should – become a collection of shortcuts! If you’re still not convinced of the utility of shortcuts, consider the following well-known areas of a typical Windows computer: The Start Menu (and all the programs that live within it) The Quick Launch bar (or the Superbar in Windows 7) The “Favorite folders” area in the top-left corner of the Windows Explorer window (in Windows Vista or Windows 7) Your Internet Explorer Favorites or Firefox Bookmarks Each item in each of these areas is a shortcut!  Each of those areas exist for one purpose only:  For convenience – to provide you with a collection of the files and folders you access most often. It should be easy to see by now that shortcuts are designed for one single purpose:  To make accessing your files more convenient.  Each time you double-click on a shortcut, you are saved the hassle of locating the file (or folder, or program, or drive, or control panel icon) that it represents. Shortcuts allow us to invent a golden rule of file and folder organization: “Only ever have one copy of a file – never have two copies of the same file.  Use a shortcut instead” (this rule doesn’t apply to copies created for backup purposes, of course!) There are also lesser rules, like “don’t move a file into your work area – create a shortcut there instead”, and “any time you find yourself frustrated with how long it takes to locate a file, create a shortcut to it and place that shortcut in a convenient location.” So how to we create these massively useful shortcuts?  There are two main ways: “Copy” the original file or folder (click on it and type Ctrl-C, or right-click on it and select Copy):  Then right-click in an empty area of the destination folder (the place where you want the shortcut to go) and select Paste shortcut: Right-drag (drag with the right mouse button) the file from the source folder to the destination folder.  When you let go of the mouse button at the destination folder, a menu pops up: Select Create shortcuts here. Note that when shortcuts are created, they are often named something like Shortcut to Budget Detail.doc (windows XP) or Budget Detail – Shortcut.doc (Windows 7).   If you don’t like those extra words, you can easily rename the shortcuts after they’re created, or you can configure Windows to never insert the extra words in the first place (see our article on how to do this). And of course, you can create shortcuts to folders too, not just to files! Bottom line: Whenever you have a file that you’d like to access from somewhere else (whether it’s convenience you’re after, or because the file simply belongs in two places), create a shortcut to the original file in the new location. Tip #10.  Separate Application Files from Data Files Any digital organization guru will drum this rule into you.  Application files are the components of the software you’ve installed (e.g. Microsoft Word, Adobe Photoshop or Internet Explorer).  Data files are the files that you’ve created for yourself using that software (e.g. Word Documents, digital photos, emails or playlists). Software gets installed, uninstalled and upgraded all the time.  Hopefully you always have the original installation media (or downloaded set-up file) kept somewhere safe, and can thus reinstall your software at any time.  This means that the software component files are of little importance.  Whereas the files you have created with that software is, by definition, important.  It’s a good rule to always separate unimportant files from important files. So when your software prompts you to save a file you’ve just created, take a moment and check out where it’s suggesting that you save the file.  If it’s suggesting that you save the file into the same folder as the software itself, then definitely don’t follow that suggestion.  File it in your own folder!  In fact, see if you can find the program’s configuration option that determines where files are saved by default (if it has one), and change it. Tip #11.  Organize Files Based on Purpose, Not on File Type If you have, for example a folder called Work\Clients\Johnson, and within that folder you have two sub-folders, Word Documents and Spreadsheets (in other words, you’re separating “.doc” files from “.xls” files), then chances are that you’re not optimally organized.  It makes little sense to organize your files based on the program that created them.  Instead, create your sub-folders based on the purpose of the file.  For example, it would make more sense to create sub-folders called Correspondence and Financials.  It may well be that all the files in a given sub-folder are of the same file-type, but this should be more of a coincidence and less of a design feature of your organization system. Tip #12.  Maintain the Same Folder Structure on All Your Computers In other words, whatever organizational system you create, apply it to every computer that you can.  There are several benefits to this: There’s less to remember.  No matter where you are, you always know where to look for your files If you copy or synchronize files from one computer to another, then setting up the synchronization job becomes very simple Shortcuts can be copied or moved from one computer to another with ease (assuming the original files are also copied/moved).  There’s no need to find the target of the shortcut all over again on the second computer Ditto for linked files (e.g Word documents that link to data in a separate Excel file), playlists, and any files that reference the exact file locations of other files. This applies even to the drive that your files are stored on.  If your files are stored on C: on one computer, make sure they’re stored on C: on all your computers.  Otherwise all your shortcuts, playlists and linked files will stop working! Tip #13.  Create an “Inbox” Folder Create yourself a folder where you store all files that you’re currently working on, or that you haven’t gotten around to filing yet.  You can think of this folder as your “to-do” list.  You can call it “Inbox” (making it the same metaphor as your email system), or “Work”, or “To-Do”, or “Scratch”, or whatever name makes sense to you.  It doesn’t matter what you call it – just make sure you have one! Once you have finished working on a file, you then move it from the “Inbox” to its correct location within your organizational structure. You may want to use your Desktop as this “Inbox” folder.  Rightly or wrongly, most people do.  It’s not a bad place to put such files, but be careful:  If you do decide that your Desktop represents your “to-do” list, then make sure that no other files find their way there.  In other words, make sure that your “Inbox”, wherever it is, Desktop or otherwise, is kept free of junk – stray files that don’t belong there. So where should you put this folder, which, almost by definition, lives outside the structure of the rest of your filing system?  Well, first and foremost, it has to be somewhere handy.  This will be one of your most-visited folders, so convenience is key.  Putting it on the Desktop is a great option – especially if you don’t have any other folders on your Desktop:  the folder then becomes supremely easy to find in Windows Explorer: You would then create shortcuts to this folder in convenient spots all over your computer (“Favorite Links”, “Quick Launch”, etc). Tip #14.  Ensure You have Only One “Inbox” Folder Once you’ve created your “Inbox” folder, don’t use any other folder location as your “to-do list”.  Throw every incoming or created file into the Inbox folder as you create/receive it.  This keeps the rest of your computer pristine and free of randomly created or downloaded junk.  The last thing you want to be doing is checking multiple folders to see all your current tasks and projects.  Gather them all together into one folder. Here are some tips to help ensure you only have one Inbox: Set the default “save” location of all your programs to this folder. Set the default “download” location for your browser to this folder. If this folder is not your desktop (recommended) then also see if you can make a point of not putting “to-do” files on your desktop.  This keeps your desktop uncluttered and Zen-like: (the Inbox folder is in the bottom-right corner) Tip #15.  Be Vigilant about Clearing Your “Inbox” Folder This is one of the keys to staying organized.  If you let your “Inbox” overflow (i.e. allow there to be more than, say, 30 files or folders in there), then you’re probably going to start feeling like you’re overwhelmed:  You’re not keeping up with your to-do list.  Once your Inbox gets beyond a certain point (around 30 files, studies have shown), then you’ll simply start to avoid it.  You may continue to put files in there, but you’ll be scared to look at it, fearing the “out of control” feeling that all overworked, chaotic or just plain disorganized people regularly feel. So, here’s what you can do: Visit your Inbox/to-do folder regularly (at least five times per day). Scan the folder regularly for files that you have completed working on and are ready for filing.  File them immediately. Make it a source of pride to keep the number of files in this folder as small as possible.  If you value peace of mind, then make the emptiness of this folder one of your highest (computer) priorities If you know that a particular file has been in the folder for more than, say, six weeks, then admit that you’re not actually going to get around to processing it, and move it to its final resting place. Tip #16.  File Everything Immediately, and Use Shortcuts for Your Active Projects As soon as you create, receive or download a new file, store it away in its “correct” folder immediately.  Then, whenever you need to work on it (possibly straight away), create a shortcut to it in your “Inbox” (“to-do”) folder or your desktop.  That way, all your files are always in their “correct” locations, yet you still have immediate, convenient access to your current, active files.  When you finish working on a file, simply delete the shortcut. Ideally, your “Inbox” folder – and your Desktop – should contain no actual files or folders.  They should simply contain shortcuts. Tip #17.  Use Directory Symbolic Links (or Junctions) to Maintain One Unified Folder Structure Using this tip, we can get around a potential hiccup that we can run into when creating our organizational structure – the issue of having more than one drive on our computer (C:, D:, etc).  We might have files we need to store on the D: drive for space reasons, and yet want to base our organized folder structure on the C: drive (or vice-versa). Your chosen organizational structure may dictate that all your files must be accessed from the C: drive (for example, the root folder of all your files may be something like C:\Files).  And yet you may still have a D: drive and wish to take advantage of the hundreds of spare Gigabytes that it offers.  Did you know that it’s actually possible to store your files on the D: drive and yet access them as if they were on the C: drive?  And no, we’re not talking about shortcuts here (although the concept is very similar). By using the shell command mklink, you can essentially take a folder that lives on one drive and create an alias for it on a different drive (you can do lots more than that with mklink – for a full rundown on this programs capabilities, see our dedicated article).  These aliases are called directory symbolic links (and used to be known as junctions).  You can think of them as “virtual” folders.  They function exactly like regular folders, except they’re physically located somewhere else. For example, you may decide that your entire D: drive contains your complete organizational file structure, but that you need to reference all those files as if they were on the C: drive, under C:\Files.  If that was the case you could create C:\Files as a directory symbolic link – a link to D:, as follows: mklink /d c:\files d:\ Or it may be that the only files you wish to store on the D: drive are your movie collection.  You could locate all your movie files in the root of your D: drive, and then link it to C:\Files\Media\Movies, as follows: mklink /d c:\files\media\movies d:\ (Needless to say, you must run these commands from a command prompt – click the Start button, type cmd and press Enter) Tip #18. Customize Your Folder Icons This is not strictly speaking an organizational tip, but having unique icons for each folder does allow you to more quickly visually identify which folder is which, and thus saves you time when you’re finding files.  An example is below (from my folder that contains all files downloaded from the Internet): To learn how to change your folder icons, please refer to our dedicated article on the subject. Tip #19.  Tidy Your Start Menu The Windows Start Menu is usually one of the messiest parts of any Windows computer.  Every program you install seems to adopt a completely different approach to placing icons in this menu.  Some simply put a single program icon.  Others create a folder based on the name of the software.  And others create a folder based on the name of the software manufacturer.  It’s chaos, and can make it hard to find the software you want to run. Thankfully we can avoid this chaos with useful operating system features like Quick Launch, the Superbar or pinned start menu items. Even so, it would make a lot of sense to get into the guts of the Start Menu itself and give it a good once-over.  All you really need to decide is how you’re going to organize your applications.  A structure based on the purpose of the application is an obvious candidate.  Below is an example of one such structure: In this structure, Utilities means software whose job it is to keep the computer itself running smoothly (configuration tools, backup software, Zip programs, etc).  Applications refers to any productivity software that doesn’t fit under the headings Multimedia, Graphics, Internet, etc. In case you’re not aware, every icon in your Start Menu is a shortcut and can be manipulated like any other shortcut (copied, moved, deleted, etc). With the Windows Start Menu (all version of Windows), Microsoft has decided that there be two parallel folder structures to store your Start Menu shortcuts.  One for you (the logged-in user of the computer) and one for all users of the computer.  Having two parallel structures can often be redundant:  If you are the only user of the computer, then having two parallel structures is totally redundant.  Even if you have several users that regularly log into the computer, most of your installed software will need to be made available to all users, and should thus be moved out of the “just you” version of the Start Menu and into the “all users” area. To take control of your Start Menu, so you can start organizing it, you’ll need to know how to access the actual folders and shortcut files that make up the Start Menu (both versions of it).  To find these folders and files, click the Start button and then right-click on the All Programs text (Windows XP users should right-click on the Start button itself): The Open option refers to the “just you” version of the Start Menu, while the Open All Users option refers to the “all users” version.  Click on the one you want to organize. A Windows Explorer window then opens with your chosen version of the Start Menu selected.  From there it’s easy.  Double-click on the Programs folder and you’ll see all your folders and shortcuts.  Now you can delete/rename/move until it’s just the way you want it. Note:  When you’re reorganizing your Start Menu, you may want to have two Explorer windows open at the same time – one showing the “just you” version and one showing the “all users” version.  You can drag-and-drop between the windows. Tip #20.  Keep Your Start Menu Tidy Once you have a perfectly organized Start Menu, try to be a little vigilant about keeping it that way.  Every time you install a new piece of software, the icons that get created will almost certainly violate your organizational structure. So to keep your Start Menu pristine and organized, make sure you do the following whenever you install a new piece of software: Check whether the software was installed into the “just you” area of the Start Menu, or the “all users” area, and then move it to the correct area. Remove all the unnecessary icons (like the “Read me” icon, the “Help” icon (you can always open the help from within the software itself when it’s running), the “Uninstall” icon, the link(s)to the manufacturer’s website, etc) Rename the main icon(s) of the software to something brief that makes sense to you.  For example, you might like to rename Microsoft Office Word 2010 to simply Word Move the icon(s) into the correct folder based on your Start Menu organizational structure And don’t forget:  when you uninstall a piece of software, the software’s uninstall routine is no longer going to be able to remove the software’s icon from the Start Menu (because you moved and/or renamed it), so you’ll need to remove that icon manually. Tip #21.  Tidy C:\ The root of your C: drive (C:\) is a common dumping ground for files and folders – both by the users of your computer and by the software that you install on your computer.  It can become a mess. There’s almost no software these days that requires itself to be installed in C:\.  99% of the time it can and should be installed into C:\Program Files.  And as for your own files, well, it’s clear that they can (and almost always should) be stored somewhere else. In an ideal world, your C:\ folder should look like this (on Windows 7): Note that there are some system files and folders in C:\ that are usually and deliberately “hidden” (such as the Windows virtual memory file pagefile.sys, the boot loader file bootmgr, and the System Volume Information folder).  Hiding these files and folders is a good idea, as they need to stay where they are and are almost never needed to be opened or even seen by you, the user.  Hiding them prevents you from accidentally messing with them, and enhances your sense of order and well-being when you look at your C: drive folder. Tip #22.  Tidy Your Desktop The Desktop is probably the most abused part of a Windows computer (from an organization point of view).  It usually serves as a dumping ground for all incoming files, as well as holding icons to oft-used applications, plus some regularly opened files and folders.  It often ends up becoming an uncontrolled mess.  See if you can avoid this.  Here’s why… Application icons (Word, Internet Explorer, etc) are often found on the Desktop, but it’s unlikely that this is the optimum place for them.  The “Quick Launch” bar (or the Superbar in Windows 7) is always visible and so represents a perfect location to put your icons.  You’ll only be able to see the icons on your Desktop when all your programs are minimized.  It might be time to get your application icons off your desktop… You may have decided that the Inbox/To-do folder on your computer (see tip #13, above) should be your Desktop.  If so, then enough said.  Simply be vigilant about clearing it and preventing it from being polluted by junk files (see tip #15, above).  On the other hand, if your Desktop is not acting as your “Inbox” folder, then there’s no reason for it to have any data files or folders on it at all, except perhaps a couple of shortcuts to often-opened files and folders (either ongoing or current projects).  Everything else should be moved to your “Inbox” folder. In an ideal world, it might look like this: Tip #23.  Move Permanent Items on Your Desktop Away from the Top-Left Corner When files/folders are dragged onto your desktop in a Windows Explorer window, or when shortcuts are created on your Desktop from Internet Explorer, those icons are always placed in the top-left corner – or as close as they can get.  If you have other files, folders or shortcuts that you keep on the Desktop permanently, then it’s a good idea to separate these permanent icons from the transient ones, so that you can quickly identify which ones the transients are.  An easy way to do this is to move all your permanent icons to the right-hand side of your Desktop.  That should keep them separated from incoming items. Tip #24.  Synchronize If you have more than one computer, you’ll almost certainly want to share files between them.  If the computers are permanently attached to the same local network, then there’s no need to store multiple copies of any one file or folder – shortcuts will suffice.  However, if the computers are not always on the same network, then you will at some point need to copy files between them.  For files that need to permanently live on both computers, the ideal way to do this is to synchronize the files, as opposed to simply copying them. We only have room here to write a brief summary of synchronization, not a full article.  In short, there are several different types of synchronization: Where the contents of one folder are accessible anywhere, such as with Dropbox Where the contents of any number of folders are accessible anywhere, such as with Windows Live Mesh Where any files or folders from anywhere on your computer are synchronized with exactly one other computer, such as with the Windows “Briefcase”, Microsoft SyncToy, or (much more powerful, yet still free) SyncBack from 2BrightSparks.  This only works when both computers are on the same local network, at least temporarily. A great advantage of synchronization solutions is that once you’ve got it configured the way you want it, then the sync process happens automatically, every time.  Click a button (or schedule it to happen automatically) and all your files are automagically put where they’re supposed to be. If you maintain the same file and folder structure on both computers, then you can also sync files depend upon the correct location of other files, like shortcuts, playlists and office documents that link to other office documents, and the synchronized files still work on the other computer! Tip #25.  Hide Files You Never Need to See If you have your files well organized, you will often be able to tell if a file is out of place just by glancing at the contents of a folder (for example, it should be pretty obvious if you look in a folder that contains all the MP3s from one music CD and see a Word document in there).  This is a good thing – it allows you to determine if there are files out of place with a quick glance.  Yet sometimes there are files in a folder that seem out of place but actually need to be there, such as the “folder art” JPEGs in music folders, and various files in the root of the C: drive.  If such files never need to be opened by you, then a good idea is to simply hide them.  Then, the next time you glance at the folder, you won’t have to remember whether that file was supposed to be there or not, because you won’t see it at all! To hide a file, simply right-click on it and choose Properties: Then simply tick the Hidden tick-box:   Tip #26.  Keep Every Setup File These days most software is downloaded from the Internet.  Whenever you download a piece of software, keep it.  You’ll never know when you need to reinstall the software. Further, keep with it an Internet shortcut that links back to the website where you originally downloaded it, in case you ever need to check for updates. See tip #33 below for a full description of the excellence of organizing your setup files. Tip #27.  Try to Minimize the Number of Folders that Contain Both Files and Sub-folders Some of the folders in your organizational structure will contain only files.  Others will contain only sub-folders.  And you will also have some folders that contain both files and sub-folders.  You will notice slight improvements in how long it takes you to locate a file if you try to avoid this third type of folder.  It’s not always possible, of course – you’ll always have some of these folders, but see if you can avoid it. One way of doing this is to take all the leftover files that didn’t end up getting stored in a sub-folder and create a special “Miscellaneous” or “Other” folder for them. Tip #28.  Starting a Filename with an Underscore Brings it to the Top of a List Further to the previous tip, if you name that “Miscellaneous” or “Other” folder in such a way that its name begins with an underscore “_”, then it will appear at the top of the list of files/folders. The screenshot below is an example of this.  Each folder in the list contains a set of digital photos.  The folder at the top of the list, _Misc, contains random photos that didn’t deserve their own dedicated folder: Tip #29.  Clean Up those CD-ROMs and (shudder!) Floppy Disks Have you got a pile of CD-ROMs stacked on a shelf of your office?  Old photos, or files you archived off onto CD-ROM (or even worse, floppy disks!) because you didn’t have enough disk space at the time?  In the meantime have you upgraded your computer and now have 500 Gigabytes of space you don’t know what to do with?  If so, isn’t it time you tidied up that stack of disks and filed them into your gorgeous new folder structure? So what are you waiting for?  Bite the bullet, copy them all back onto your computer, file them in their appropriate folders, and then back the whole lot up onto a shiny new 1000Gig external hard drive! Useful Folders to Create This next section suggests some useful folders that you might want to create within your folder structure.  I’ve personally found them to be indispensable. The first three are all about convenience – handy folders to create and then put somewhere that you can always access instantly.  For each one, it’s not so important where the actual folder is located, but it’s very important where you put the shortcut(s) to the folder.  You might want to locate the shortcuts: On your Desktop In your “Quick Launch” area (or pinned to your Windows 7 Superbar) In your Windows Explorer “Favorite Links” area Tip #30.  Create an “Inbox” (“To-Do”) Folder This has already been mentioned in depth (see tip #13), but we wanted to reiterate its importance here.  This folder contains all the recently created, received or downloaded files that you have not yet had a chance to file away properly, and it also may contain files that you have yet to process.  In effect, it becomes a sort of “to-do list”.  It doesn’t have to be called “Inbox” – you can call it whatever you want. Tip #31.  Create a Folder where Your Current Projects are Collected Rather than going hunting for them all the time, or dumping them all on your desktop, create a special folder where you put links (or work folders) for each of the projects you’re currently working on. You can locate this folder in your “Inbox” folder, on your desktop, or anywhere at all – just so long as there’s a way of getting to it quickly, such as putting a link to it in Windows Explorer’s “Favorite Links” area: Tip #32.  Create a Folder for Files and Folders that You Regularly Open You will always have a few files that you open regularly, whether it be a spreadsheet of your current accounts, or a favorite playlist.  These are not necessarily “current projects”, rather they’re simply files that you always find yourself opening.  Typically such files would be located on your desktop (or even better, shortcuts to those files).  Why not collect all such shortcuts together and put them in their own special folder? As with the “Current Projects” folder (above), you would want to locate that folder somewhere convenient.  Below is an example of a folder called “Quick links”, with about seven files (shortcuts) in it, that is accessible through the Windows Quick Launch bar: See tip #37 below for a full explanation of the power of the Quick Launch bar. Tip #33.  Create a “Set-ups” Folder A typical computer has dozens of applications installed on it.  For each piece of software, there are often many different pieces of information you need to keep track of, including: The original installation setup file(s).  This can be anything from a simple 100Kb setup.exe file you downloaded from a website, all the way up to a 4Gig ISO file that you copied from a DVD-ROM that you purchased. The home page of the software manufacturer (in case you need to look up something on their support pages, their forum or their online help) The page containing the download link for your actual file (in case you need to re-download it, or download an upgraded version) The serial number Your proof-of-purchase documentation Any other template files, plug-ins, themes, etc that also need to get installed For each piece of software, it’s a great idea to gather all of these files together and put them in a single folder.  The folder can be the name of the software (plus possibly a very brief description of what it’s for – in case you can’t remember what the software does based in its name).  Then you would gather all of these folders together into one place, and call it something like “Software” or “Setups”. If you have enough of these folders (I have several hundred, being a geek, collected over 20 years), then you may want to further categorize them.  My own categorization structure is based on “platform” (operating system): The last seven folders each represents one platform/operating system, while _Operating Systems contains set-up files for installing the operating systems themselves.  _Hardware contains ROMs for hardware I own, such as routers. Within the Windows folder (above), you can see the beginnings of the vast library of software I’ve compiled over the years: An example of a typical application folder looks like this: Tip #34.  Have a “Settings” Folder We all know that our documents are important.  So are our photos and music files.  We save all of these files into folders, and then locate them afterwards and double-click on them to open them.  But there are many files that are important to us that can’t be saved into folders, and then searched for and double-clicked later on.  These files certainly contain important information that we need, but are often created internally by an application, and saved wherever that application feels is appropriate. A good example of this is the “PST” file that Outlook creates for us and uses to store all our emails, contacts, appointments and so forth.  Another example would be the collection of Bookmarks that Firefox stores on your behalf. And yet another example would be the customized settings and configuration files of our all our software.  Granted, most Windows programs store their configuration in the Registry, but there are still many programs that use configuration files to store their settings. Imagine if you lost all of the above files!  And yet, when people are backing up their computers, they typically only back up the files they know about – those that are stored in the “My Documents” folder, etc.  If they had a hard disk failure or their computer was lost or stolen, their backup files would not include some of the most vital files they owned.  Also, when migrating to a new computer, it’s vital to ensure that these files make the journey. It can be a very useful idea to create yourself a folder to store all your “settings” – files that are important to you but which you never actually search for by name and double-click on to open them.  Otherwise, next time you go to set up a new computer just the way you want it, you’ll need to spend hours recreating the configuration of your previous computer! So how to we get our important files into this folder?  Well, we have a few options: Some programs (such as Outlook and its PST files) allow you to place these files wherever you want.  If you delve into the program’s options, you will find a setting somewhere that controls the location of the important settings files (or “personal storage” – PST – when it comes to Outlook) Some programs do not allow you to change such locations in any easy way, but if you get into the Registry, you can sometimes find a registry key that refers to the location of the file(s).  Simply move the file into your Settings folder and adjust the registry key to refer to the new location. Some programs stubbornly refuse to allow their settings files to be placed anywhere other then where they stipulate.  When faced with programs like these, you have three choices:  (1) You can ignore those files, (2) You can copy the files into your Settings folder (let’s face it – settings don’t change very often), or (3) you can use synchronization software, such as the Windows Briefcase, to make synchronized copies of all your files in your Settings folder.  All you then have to do is to remember to run your sync software periodically (perhaps just before you run your backup software!). There are some other things you may decide to locate inside this new “Settings” folder: Exports of registry keys (from the many applications that store their configurations in the Registry).  This is useful for backup purposes or for migrating to a new computer Notes you’ve made about all the specific customizations you have made to a particular piece of software (so that you’ll know how to do it all again on your next computer) Shortcuts to webpages that detail how to tweak certain aspects of your operating system or applications so they are just the way you like them (such as how to remove the words “Shortcut to” from the beginning of newly created shortcuts).  In other words, you’d want to create shortcuts to half the pages on the How-To Geek website! Here’s an example of a “Settings” folder: Windows Features that Help with Organization This section details some of the features of Microsoft Windows that are a boon to anyone hoping to stay optimally organized. Tip #35.  Use the “Favorite Links” Area to Access Oft-Used Folders Once you’ve created your great new filing system, work out which folders you access most regularly, or which serve as great starting points for locating the rest of the files in your folder structure, and then put links to those folders in your “Favorite Links” area of the left-hand side of the Windows Explorer window (simply called “Favorites” in Windows 7):   Some ideas for folders you might want to add there include: Your “Inbox” folder (or whatever you’ve called it) – most important! The base of your filing structure (e.g. C:\Files) A folder containing shortcuts to often-accessed folders on other computers around the network (shown above as Network Folders) A folder containing shortcuts to your current projects (unless that folder is in your “Inbox” folder) Getting folders into this area is very simple – just locate the folder you’re interested in and drag it there! Tip #36.  Customize the Places Bar in the File/Open and File/Save Boxes Consider the screenshot below: The highlighted icons (collectively known as the “Places Bar”) can be customized to refer to any folder location you want, allowing instant access to any part of your organizational structure. Note:  These File/Open and File/Save boxes have been superseded by new versions that use the Windows Vista/Windows 7 “Favorite Links”, but the older versions (shown above) are still used by a surprisingly large number of applications. The easiest way to customize these icons is to use the Group Policy Editor, but not everyone has access to this program.  If you do, open it up and navigate to: User Configuration > Administrative Templates > Windows Components > Windows Explorer > Common Open File Dialog If you don’t have access to the Group Policy Editor, then you’ll need to get into the Registry.  Navigate to: HKEY_CURRENT_USER \ Software \ Microsoft  \ Windows \ CurrentVersion \ Policies \ comdlg32 \ Placesbar It should then be easy to make the desired changes.  Log off and log on again to allow the changes to take effect. Tip #37.  Use the Quick Launch Bar as a Application and File Launcher That Quick Launch bar (to the right of the Start button) is a lot more useful than people give it credit for.  Most people simply have half a dozen icons in it, and use it to start just those programs.  But it can actually be used to instantly access just about anything in your filing system: For complete instructions on how to set this up, visit our dedicated article on this topic. Tip #38.  Put a Shortcut to Windows Explorer into Your Quick Launch Bar This is only necessary in Windows Vista and Windows XP.  The Microsoft boffins finally got wise and added it to the Windows 7 Superbar by default. Windows Explorer – the program used for managing your files and folders – is one of the most useful programs in Windows.  Anyone who considers themselves serious about being organized needs instant access to this program at any time.  A great place to create a shortcut to this program is in the Windows XP and Windows Vista “Quick Launch” bar: To get it there, locate it in your Start Menu (usually under “Accessories”) and then right-drag it down into your Quick Launch bar (and create a copy). Tip #39.  Customize the Starting Folder for Your Windows 7 Explorer Superbar Icon If you’re on Windows 7, your Superbar will include a Windows Explorer icon.  Clicking on the icon will launch Windows Explorer (of course), and will start you off in your “Libraries” folder.  Libraries may be fine as a starting point, but if you have created yourself an “Inbox” folder, then it would probably make more sense to start off in this folder every time you launch Windows Explorer. To change this default/starting folder location, then first right-click the Explorer icon in the Superbar, and then right-click Properties:Then, in Target field of the Windows Explorer Properties box that appears, type %windir%\explorer.exe followed by the path of the folder you wish to start in.  For example: %windir%\explorer.exe C:\Files If that folder happened to be on the Desktop (and called, say, “Inbox”), then you would use the following cleverness: %windir%\explorer.exe shell:desktop\Inbox Then click OK and test it out. Tip #40.  Ummmmm…. No, that’s it.  I can’t think of another one.  That’s all of the tips I can come up with.  I only created this one because 40 is such a nice round number… Case Study – An Organized PC To finish off the article, I have included a few screenshots of my (main) computer (running Vista).  The aim here is twofold: To give you a sense of what it looks like when the above, sometimes abstract, tips are applied to a real-life computer, and To offer some ideas about folders and structure that you may want to steal to use on your own PC. Let’s start with the C: drive itself.  Very minimal.  All my files are contained within C:\Files.  I’ll confine the rest of the case study to this folder: That folder contains the following: Mark: My personal files VC: My business (Virtual Creations, Australia) Others contains files created by friends and family Data contains files from the rest of the world (can be thought of as “public” files, usually downloaded from the Net) Settings is described above in tip #34 The Data folder contains the following sub-folders: Audio:  Radio plays, audio books, podcasts, etc Development:  Programmer and developer resources, sample source code, etc (see below) Humour:  Jokes, funnies (those emails that we all receive) Movies:  Downloaded and ripped movies (all legal, of course!), their scripts, DVD covers, etc. Music:  (see below) Setups:  Installation files for software (explained in full in tip #33) System:  (see below) TV:  Downloaded TV shows Writings:  Books, instruction manuals, etc (see below) The Music folder contains the following sub-folders: Album covers:  JPEG scans Guitar tabs:  Text files of guitar sheet music Lists:  e.g. “Top 1000 songs of all time” Lyrics:  Text files MIDI:  Electronic music files MP3 (representing 99% of the Music folder):  MP3s, either ripped from CDs or downloaded, sorted by artist/album name Music Video:  Video clips Sheet Music:  usually PDFs The Data\Writings folder contains the following sub-folders: (all pretty self-explanatory) The Data\Development folder contains the following sub-folders: Again, all pretty self-explanatory (if you’re a geek) The Data\System folder contains the following sub-folders: These are usually themes, plug-ins and other downloadable program-specific resources. The Mark folder contains the following sub-folders: From Others:  Usually letters that other people (friends, family, etc) have written to me For Others:  Letters and other things I have created for other people Green Book:  None of your business Playlists:  M3U files that I have compiled of my favorite songs (plus one M3U playlist file for every album I own) Writing:  Fiction, philosophy and other musings of mine Mark Docs:  Shortcut to C:\Users\Mark Settings:  Shortcut to C:\Files\Settings\Mark The Others folder contains the following sub-folders: The VC (Virtual Creations, my business – I develop websites) folder contains the following sub-folders: And again, all of those are pretty self-explanatory. Conclusion These tips have saved my sanity and helped keep me a productive geek, but what about you? What tips and tricks do you have to keep your files organized?  Please share them with us in the comments.  Come on, don’t be shy… Similar Articles Productive Geek Tips Fix For When Windows Explorer in Vista Stops Showing File NamesWhy Did Windows Vista’s Music Folder Icon Turn Yellow?Print or Create a Text File List of the Contents in a Directory the Easy WayCustomize the Windows 7 or Vista Send To MenuAdd Copy To / Move To on Windows 7 or Vista Right-Click Menu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Track Daily Goals With 42Goals Video Toolbox is a Superb Online Video Editor Fun with 47 charts and graphs Tomorrow is Mother’s Day Check the Average Speed of YouTube Videos You’ve Watched OutlookStatView Scans and Displays General Usage Statistics

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  • Essbase 11.1.2 - JVM_OPTION settings for Essbase

    - by sujata
    When tuning the heap size for Essbase, there are two JVM_OPTIONS settings available for Essbase - one for the Essbase agent and one for the Essbase applications that are using custom-defined functions (CDFs), custom-defined macros (CDMs), data mining, triggers or external authentication. ESS_JVM_OPTION setting is used for the application and mainly for CDFs, CDMs, data mining, triggers, external authentication ESS_CSS_JVM_OPTION setting is used to set the heap size for the Essbase agent

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  • SQL SERVER – Extending SQL Azure with Azure worker role – Guest Post by Paras Doshi

    - by pinaldave
    This is guest post by Paras Doshi. Paras Doshi is a research Intern at SolidQ.com and a Microsoft student partner. He is currently working in the domain of SQL Azure. SQL Azure is nothing but a SQL server in the cloud. SQL Azure provides benefits such as on demand rapid provisioning, cost-effective scalability, high availability and reduced management overhead. To see an introduction on SQL Azure, check out the post by Pinal here In this article, we are going to discuss how to extend SQL Azure with the Azure worker role. In other words, we will attempt to write a custom code and host it in the Azure worker role; the aim is to add some features that are not available with SQL Azure currently or features that need to be customized for flexibility. This way we extend the SQL Azure capability by building some solutions that run on Azure as worker roles. To understand Azure worker role, think of it as a windows service in cloud. Azure worker role can perform background processes, and to handle processes such as synchronization and backup, it becomes our ideal tool. First, we will focus on writing a worker role code that synchronizes SQL Azure databases. Before we do so, let’s see some scenarios in which synchronization between SQL Azure databases is beneficial: scaling out access over multiple databases enables us to handle workload efficiently As of now, SQL Azure database can be hosted in one of any six datacenters. By synchronizing databases located in different data centers, one can extend the data by enabling access to geographically distributed data Let us see some scenarios in which SQL server to SQL Azure database synchronization is beneficial To backup SQL Azure database on local infrastructure Rather than investing in local infrastructure for increased workloads, such workloads could be handled by cloud Ability to extend data to different datacenters located across the world to enable efficient data access from remote locations Now, let us develop cloud-based app that synchronizes SQL Azure databases. For an Introduction to developing cloud based apps, click here Now, in this article, I aim to provide a bird’s eye view of how a code that synchronizes SQL Azure databases look like and then list resources that can help you develop the solution from scratch. Now, if you newly add a worker role to the cloud-based project, this is how the code will look like. (Note: I have added comments to the skeleton code to point out the modifications that will be required in the code to carry out the SQL Azure synchronization. Note the placement of Setup() and Sync() function.) Click here (http://parasdoshi1989.files.wordpress.com/2011/06/code-snippet-1-for-extending-sql-azure-with-azure-worker-role1.pdf ) Enabling SQL Azure databases synchronization through sync framework is a two-step process. In the first step, the database is provisioned and sync framework creates tracking tables, stored procedures, triggers, and tables to store metadata to enable synchronization. This is one time step. The code for the same is put in the setup() function which is called once when the worker role starts. Now, the second step is continuous (or on demand) synchronization of SQL Azure databases by propagating changes between databases. This is done on a continuous basis by calling the sync() function in the while loop. The code logic to synchronize changes between SQL Azure databases should be put in the sync() function. Discussing the coding part step by step is out of the scope of this article. Therefore, let me suggest you a resource, which is given here. Also, note that before you start developing the code, you will need to install SYNC framework 2.1 SDK (download here). Further, you will reference some libraries before you start coding. Details regarding the same are available in the article that I just pointed to. You will be charged for data transfers if the databases are not in the same datacenter. For pricing information, go here Currently, a tool named DATA SYNC, which is built on top of sync framework, is available in CTP that allows SQL Azure <-> SQL server and SQL Azure <-> SQL Azure synchronization (without writing single line of code); however, in some cases, the custom code shown in this blogpost provides flexibility that is not available with Data SYNC. For instance, filtering is not supported in the SQL Azure DATA SYNC CTP2; if you wish to have such a functionality now, then you have the option of developing a custom code using SYNC Framework. Now, this code can be easily extended to synchronize at some schedule. Let us say we want the databases to get synchronized every day at 10:00 pm. This is what the code will look like now: (http://parasdoshi1989.files.wordpress.com/2011/06/code-snippet-2-for-extending-sql-azure-with-azure-worker-role.pdf) Don’t you think that by writing such a code, we are imitating the functionality provided by the SQL server agent for a SQL server? Think about it. We are scheduling our administrative task by writing custom code – in other words, we have developed a “Light weight SQL server agent for SQL Azure!” Since the SQL server agent is not currently available in cloud, we have developed a solution that enables us to schedule tasks, and thus we have extended SQL Azure with the Azure worker role! Now if you wish to track jobs, you can do so by storing this data in SQL Azure (or Azure tables). The reason is that Windows Azure is a stateless platform, and we will need to store the state of the job ourselves and the choice that you have is SQL Azure or Azure tables. Note that this solution requires custom code and also it is not UI driven; however, for now, it can act as a temporary solution until SQL server agent is made available in the cloud. Moreover, this solution does not encompass functionalities that a SQL server agent provides, but it does open up an interesting avenue to schedule some of the tasks such as backup and synchronization of SQL Azure databases by writing some custom code in the Azure worker role. Now, let us see one more possibility – i.e., running BCP through a worker role in Azure-hosted services and then uploading the backup files either locally or on blobs. If you upload it locally, then consider the data transfer cost. If you upload it to blobs residing in the same datacenter, then no transfer cost applies but the cost on blob size applies. So, before choosing the option, you need to evaluate your preferences keeping the cost associated with each option in mind. In this article, I have shown that Azure worker role solution could be developed to synchronize SQL Azure databases. Moreover, a light-weight SQL server agent for SQL Azure can be developed. Also we discussed the possibility of running BCP through a worker role in Azure-hosted services for backing up our precious SQL Azure data. Thus, we can extend SQL Azure with the Azure worker role. But remember: you will be charged for running Azure worker roles. So at the end of the day, you need to ask – am I willing to build a custom code and pay money to achieve this functionality? I hope you found this blog post interesting. If you have any questions/feedback, you can comment below or you can mail me at Paras[at]student-partners[dot]com Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Azure, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • JADE Multiple Agents

    - by Umar niaz
    Is it is necessary to run jade instance on remote machine to communicate agents remotely? As I know that something must be running on remote machine to execute particular program but what if we want to create agent on local machine and send or distribute it on remote machine without running program on remote machine? Is it possible and if not, then what is solution? Do we need to run an instance of agent or jade on client machine to communicate agents remotely?

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  • Apache2 Syntex, cant acces 000-default

    - by enrique2334
    I have been using Apache2 and webmin with my raspberry pi. after a restart and reinstalations apache wont start. > sudo /etc/init.d/apache2 restart apache2: Syntax error on line 268 of /etc/apache2/apache2.conf: Could not open configuration file /etc/apache2/sites-enabled/000-default: No such file or directory Action 'configtest' failed. The Apache error log may have more information. failed! The file 000-default is there and unopenable permisions to root-root My apache2.conf file looks like this (bottom half) # ErrorLog: The location of the error log file. # If you do not specify an ErrorLog directive within a <VirtualHost> # container, error messages relating to that virtual host will be # logged here. If you *do* define an error logfile for a <VirtualHost> # container, that host's errors will be logged there and not here. # ErrorLog ${APACHE_LOG_DIR}/error.log # # LogLevel: Control the number of messages logged to the error_log. # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. # LogLevel debug # Include module configuration: Include mods-enabled/*.load Include mods-enabled/*.conf # Include list of ports to listen on and which to use for name based vhosts Include ports.conf # # The following directives define some format nicknames for use with # a CustomLog directive (see below). # If you are behind a reverse proxy, you might want to change %h into %{X-Forwarded-For}i # LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %>s %O" common LogFormat "%{Referer}i -> %U" referer LogFormat "%{User-agent}i" agent # Include of directories ignores editors' and dpkg's backup files, # see the comments above for details. # Include generic snippets of statements Include conf.d/ # Include the virtual host configurations: Include sites-enabled/ <VirtualHost *:80> DocumentRoot /var/www <Directory /var/www> allow from all Options +Indexes </Directory> ServerName IMASERVER </VirtualHost> does anyone know what the cause of this?

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  • Sending notification after an event has remained open for a specified period

    - by Loc Nhan
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Enterprise Manager (EM) 12c allows you to create an incident rule to send a notification and/or create an incident after an event has been open for a specified period. Such an incident rule will help prevent premature alerts on issues that may correct themselves within a certain amount of time. For example, there are some agents in an unstable network area, and often there are communication failures between the agents and the OMS lasting three, four minutes at a time. In this scenario, you may only want to receive alerts after an agent in that area has been in the Agent Unreachable status for at least five minutes. Note: Many non-target availability metrics allow users to specify the “number of occurrences” or the number of consecutive times metric values reach thresholds before a notification is sent. It is best to use the feature for such metrics. This article provides a step-by-step guide for creating an incident rule set to cater for the above scenario, that is, to create an incident and send a notification after the Agent Unreachable event has remained open for a five-minute duration. Steps to create the incident rule 1.     Log on to the console and navigate to Setup -> Incidents -> Incident Rules. Note: A non-super user requires the Create Enterprise Rule Set privilege, which is a resource privilege, to create an incident rule. The Incident Rules - All Enterprise Rules page displays. 2.     Click Create Rule Set … The Create Rule Set page displays. 3.     Enter a name for the rule set (e.g. Rule set for agents in flaky network areas), optionally enter a description, and leave everything else at default values, and click + Add. The Search and Select: Targets page pops up. Note:  While you can create a rule set for individual targets, it is a best practice to use a group for this purpose. 4.     Select an appropriate group, e.g. the AgentsInFlakyNework group. The Select button becomes enabled, click the button. The Create Rule Set page displays. 5.     Leave everything at default values, and click the Rules tab. The Create Rule Set page displays. 6.     Click Create… The Select Type of Rule to Create page pops up. 7.     Leave the Incoming events and updates to events option selected, and click Continue. The Create New Rule : Select Events page displays. 8.     Select Target Availability from the Type drop-down list. The page shows more options for Target Availability. 9.     Select the Specific events of type Target Availability option, and click + Add. The Select Target Availability events page pops up. 10.   Select Agent from the Target Type dropdown list. The page expands. 11.   Click the Agent unreachable checkbox, and click OK. Note: If you want to also receive a notification when the event is cleared, click the Agent unreachable end checkbox as well before clicking OK. The Create New Rule : Select Events page displays. 12.   Click Next. The Create New Rule : Add Actions page displays. 13.   Click + Add. The Add Actions page displays. 14.   Do the following: a.     Select the Only execute the actions if specified conditions match option (You don’t want the action to trigger always). The following options appear in the Conditions for Actions section. b.     Select the Event has been open for specified duration option. The Conditions for actions section expands. c.     Change the values of Event has been open for to 5 Minutes as shown below. d.     In the Create Incident or Update Incident section, click the Create Incident checkbox as following: e.     In the Notifications section, enter an appropriate EM user or email address in the E-mail To field. f.     Click Continue (in the top right hand corner). The Create New Rule : Add Actions page displays. 15.   Click Next. The Create New Rule : Specify name and Description page displays. 16.   Enter a rule name, and click Next. The Create New Rule : Review page appears. 17.   Click Continue, and proceed to save the rule set. The incident rule set creation completes. After one of the agents in the group specified in the rule set is stopped for over 5 minutes, EM will send a mail notification and create an incident as shown in the following screenshot. In conclusion, you have seen the steps to create an example incident rule set that only creates an incident and triggers a notification after an event has been open for a specified period. Such an incident rule can help prevent unnecessary incidents and alert notifications leaving EM administrators time to more important tasks. - Loc Nhan

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  • How to calculate continuous motion with angular velocity in 2d

    - by Rulk
    I'm really new with physics. Maybe someone would be able to help me to solve the next problem: I need to calculate position of an agent on the plane(2D) in next time step where time step is large(20+ seconds) What I know about agent's motion: Initial Position Direction(normalised vector) Velocity(linear function from time ) - object always moves along it's direction Angular Velocity(linear function from time) Optional: External force direction External force (linear function from time) Running discreet simulation with t-0 is not an option.

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  • How to set up a mini call center?

    - by Ralph
    I'm trying to figure out how to set up a miniature call center for a small business. Like, for 1-4 people to take calls, but hopefully expandable to more. We want to accept nation-wide calls, and then I guess distribute the calls among the available agents. If no one is available, I guess it should either put them in a queue and play some annoying music for them, or forward to call to an agent who has least-recently taken a call who can then quickly answer and say "please hold" until they're done their call. We want to have one phone number that customers can call. I guess we then need some kind of ACD system which would take each call and forward it to an agent based on some algorithm? Then we would need to purchase a separate phone line for each agent, plus one just for the distributor? Or do we need several "extra" lines to maintain a queue (one for each customer waiting too)? This "ACD" thing, is it just a device that you would plug a phone line into (or several?), and maybe connect to a computer, aided by some software? Or is a subscription thing that I would need from my local telephone provider? Next, the business we're running, the callers will be repeat customers. It would be helpful to automatically pull up their profile based on the incoming number. The "software" our agents will be running will just be a website where they can log in (preferably from home) and then enter some information they would obtain through the call. So, the system would have to somehow interface with the website if possible. If not, we'll just have to ask each customer for an identifier (phone number, username, customer number, or something). Is this possible? I guess each computer would need a device that the call would pass through, and then if I can somehow hook into that, then I can write some software that will interface with the site. So, where do I start? What hardware do we need to buy? What subscriptions do we need? We were thinking this magicJack might help us in accepting long-distance calls for cheaper, but my understanding is that they provide you with some weird-looking number, is there a way we could "mask" it with our toll-free number? And then pass the incoming calls through the distributor system, which would then get passed to the call-accepting device which would both allow an agent to answer the call and have a software hook? (I realize this might be partially out of the scope of SU, but I wasn't sure where else to ask. It is about computer(-aided) hardware and software anyway.) P.S.: I don't need any of that "press 1 to talk to..." or "say xyz to..." junk. Just a straight-forward, connect-to-next-available-agent system.

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  • Online modelling tool for server desing / architecture

    - by 2ge
    I am looking for some online (the best is free) tool for designing our servers. We use almost 10 servers now, and it becoming mess, to remember, where, what service is running. So, I'd like to have some online modeling tool, where I can set up things like: - server host - server hw parameters - server os - server services with running programs I am looking for server designing tool like online SQL modeling on http://ondras.zarovi.cz/sql/demo/?keyword=default (WWW SQL designer) Any ideas ?

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  • In a GUI based Application in Linux It is working properly in some systems,But segmentation fault (Because of SIGSEGV signal) is coming in others.Why? [closed]

    - by Sreejith
    The application consists of Driver code,a Source Object file(.so) ,and a Application code to interact with a hardware Card.. The problem comes in a mmap().It reads address from a card. But it is not getting the correct address in some systems.The Error is because of It is receiving a SIGSEGV signal and segmentation fault followed to that.But in some system which having the same version of kernel is not at all facing the problem and working properly. So please any one suggest the Reason and Remedy for this Problem.

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  • Breaking out of .emacs script

    - by prosseek
    I use two emacs (Aquamcs and text based emacs) on my Mac. I normally use text based emacs for just editing something, so I don't want to load anything with it. What I came up with is to have the checking code in .emacs to exit/break if it's text based emacs (darwin system but not aquamacs). (when (and (equal system-type 'darwin) (not (boundp 'aquamacs-version))) (exit) ??? (break) ???? ) It seems to work, but I don't know how to break out of .emacs. How to do that? ADDED I just wanted to speed up in loading text based emacs on my mac, and I thought about breaking out as a solution. Based on the helpful answers, I came up with the following code that runs .emacs only when it's not a text based emacs. (setq inhibit-splash-screen t) (unless (null window-system)

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  • I want to deploy my php based web application with apache-ant. How can I do that?

    - by codeperl
    I googled it. But unfortunately did not get the specific answer. I am a fan of command line and typing. So now, I want to deploy my php based web application with apache-ant. How can I do that? Also I want to practice these deployment in my local pc. Is it possible? Phing is there and what i heard phing works on the top of apache-ant for php application deployment. But I want to face the hassel and want to write in my own hand.

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  • Need to call a script at logon based on hostname. Win 2k3 Domain and XP/7 workstations.

    - by Malocchio
    I have a user logon script. I want to install printers based on hostname. Inside this folder \domain.local\SYSVOL\domain.local\Policies{DF3F608C-8D78-934F-B79F-1965F3C4409B}\User\Scripts\Logon I have cmd files for each host/workstation and the logon.cmd. Terminal Servers are honoring the environment variable %clientname% but the workstations are not. Relevant area of logon.cmd rem Delete all existing printer connections c:\windows\system32\con2prt.exe /f rem Call workstation specific script for connecting to printers %clientname%.cmd Excerpt from clientname.cmdL: rundll32 printui,PrintUIEntry /in /n\\fileserv\PhaserPS rundll32 printui,PrintUIEntry /in /n\\fileserv\CanonIR rundll32 printui,PrintUIEntry /y /n\\fileserv\CanonIR

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  • BackupExec errors when starting services

    - by blade
    Hi, I've installed backupexec 2010 trial on my server, with an appropriately-privileged AD account, but get errors when starting the required services from the login page: Processing services Start services on server: WIN-HQ7JSCRTTSQ Starting Enterprise Vault Admin Service on WIN-HQ7JSCRTTSQ. The service Enterprise Vault Admin Service is already running on WIN-HQ7JSCRTTSQ. Starting Backup Exec Remote Agent for Windows Systems on WIN-HQ7JSCRTTSQ. The service Backup Exec Remote Agent for Windows Systems is already running on WIN-HQ7JSCRTTSQ. Starting Backup Exec Device & Media Service on WIN-HQ7JSCRTTSQ. Error starting the service Backup Exec Device & Media Service on WIN-HQ7JSCRTTSQ. Service-specific error code returned: 0x2000e2d3 (536928979) Starting Backup Exec Server on WIN-HQ7JSCRTTSQ. Error starting the service Backup Exec Server on WIN-HQ7JSCRTTSQ. The dependency service or group failed to start. Starting Backup Exec Job Engine on WIN-HQ7JSCRTTSQ. Error starting the service Backup Exec Job Engine on WIN-HQ7JSCRTTSQ. The dependency service or group failed to start. Starting Backup Exec Agent Browser on WIN-HQ7JSCRTTSQ. Error starting the service Backup Exec Agent Browser on WIN-HQ7JSCRTTSQ. The dependency service or group failed to start. Starting Backup Exec DLO Administration Service on WIN-HQ7JSCRTTSQ. Error starting the service Backup Exec DLO Administration Service on WIN-HQ7JSCRTTSQ. Error code returned: Starting Backup Exec DLO Maintenance Service on WIN-HQ7JSCRTTSQ. The service Backup Exec DLO Maintenance Service is already running on WIN-HQ7JSCRTTSQ. Starting Backup Exec Web Service on WIN-HQ7JSCRTTSQ. The service Backup Exec Web Service is already running on WIN-HQ7JSCRTTSQ. Start services on server WIN-HQ7JSCRTTSQ completed. Processing services completed! How can I resolve this?

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  • netsnmp - how to register string?

    - by user1495181
    I use net-snmp. I try to add my own mibs (no need in handler, just a MIB that i can get and set by snmp call), so i followed the scalar example. In order to add my own mibs i defined them in the mib file and create an agent extension.(see below). It work, so i have now an integer MIB. Now i want to add string mib, so i define the MIB , but i dont find a register API for string, like i have for the int - netsnmp_register_int_instance. I look in the includes file , but dosnt found matching one. agent: #include <net-snmp/net-snmp-config.h> #include <net-snmp/net-snmp-includes.h> #include <net-snmp/agent/net-snmp-agent-includes.h> #include "monitor.h" static int int_init = 0; /* default value */ void init_monitor(void) { oid open_connections_count_oid[] = { 1, 3, 6, 1, 4, 1, 8075, 1, 0 }; netsnmp_register_int_instance("open_connections_count", open_connections_count_oid, OID_LENGTH(open_connections_count_oid), &int_init, NULL); }

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  • Ubuntu 10.04 server delay responding to AJAX requests

    - by DanielAttard
    I manage a Ubuntu 10.04 server with a couple of domains hosted on it. As I continue to learn more about all these wonderful new (for me), one issue that I have begun to notice is the delay it sometimes takes for the server to respond to certain requests. As an example, when I view the timeline of events using firebug I can see that most of the time when I make a POST, the server responds in under 100ms. Sometimes, however, there is a substantial delay before the RESPONSE from the server. I can't seem to tell when the delay will happen and when it won't, however, when it happens the delay is always for about 4.5 seconds. The delay seems to happen about 30-40% of the time. Here is the section of apache2.conf dealing with logs: # # The following directives define some format nicknames for use with # a CustomLog directive (see below). # If you are behind a reverse proxy, you might want to change %h into %{X-Forwarded-For}i # LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %>s %O" common LogFormat "%{Referer}i -> %U" referer LogFormat "%{User-agent}i" agent I have no idea where to look to try and debug this problem or investigate further. Any suggestions?

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  • Optimize apache for 10K+ wordpress views a day on 2GB RAM E6500 CPU

    - by Broke artist
    I have a dedicated server with apache/php on ubuntu serving my Wordpress blog with about 10K+ pageviews a day. I have W3TC plug in installed with APC. But every now and then server stop responding or goes dead slow and i have to restart apache to get it back. Heres my config what am i doing wrong? ServerRoot "/etc/apache2" LockFile /var/lock/apache2/accept.lock PidFile ${APACHE_PID_FILE} TimeOut 40 KeepAlive on MaxKeepAliveRequests 200 KeepAliveTimeout 2 StartServers 5 MinSpareServers 5 MaxSpareServers 8 ServerLimit 80 MaxClients 80 MaxRequestsPerChild 1000 StartServers 3 MinSpareServers 3 MaxSpareServers 3 ServerLimit 80 MaxClients 80 MaxRequestsPerChild 1000 StartServers 3 MinSpareServers 3 MaxSpareServers 3 ServerLimit 80 MaxClients 80 MaxRequestsPerChild 1000 User ${APACHE_RUN_USER} Group ${APACHE_RUN_GROUP} AccessFileName .htaccess Order allow,deny Deny from all Satisfy all DefaultType text/plain HostnameLookups Off ErrorLog /var/log/apache2/error.log LogLevel error Include /etc/apache2/mods-enabled/.load Include /etc/apache2/mods-enabled/.conf Include /etc/apache2/httpd.conf Include /etc/apache2/ports.conf LogFormat "%v:%p %h %l %u %t \"%r\" %s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined LogFormat "%h %l %u %t \"%r\" %s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %s %O" common LogFormat "%{Referer}i - %U" referer LogFormat "%{User-agent}i" agent CustomLog /var/log/apache2/other_vhosts_access.log vhost_combined Include /etc/apache2/conf.d/ Include /etc/apache2/sites-enabled/

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  • Additional Security Measures for Syslog over SSH

    - by Eric
    I'm currently working on setting up some secure syslog connections between a few Fedora servers. This is my currently setup 192.168.56.110 (syslog-server) <---- 192.168.57.110 (syslog-agent) From the agent, I am running this command: ssh -fnNTx -L 1514:127.0.0.1:514 [email protected] This works just fine. I have rsyslog on the syslog-agent pointing to @@127.0.0.1:1514 and it forwards everything to the server correctly on port 514 via the tunnel. My issue is, I want to be able to lock this down. I am going to use ssh keys so this is automated because there will be multiple agents talking to the server. Here are my concerns. Someone getting on the syslog-agent and logging into the server directly. I have taken care of this by ensuring that syslog_user has a shell of /sbin/nologin so that user can't get a shell at all. I don't want someone to be able to tunnel another port over ssh. Ex. - 6666:127.0.0.1:21. I know my first line of defense against this is to just not have anything listening on those ports and it's not an issue. However I want to be able to lock this down somehow. Are there any sshd_config settings on the server that I can use to make it where only port 514 can be tunneled over ssh? Are there any other major security concerns I'm overlooking at this point? Thanks in advance for your help/comments.

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  • Using Deployment Manager

    - by Jess Nickson
    One of the teams at Red Gate has been working very hard on a new product: Deployment Manager. Deployment Manager is a free tool that lets you deploy updates to .NET apps, services and databases through a central dashboard. Deployment Manager has been out for a while, but I must admit that even though I work in the same building, until now I hadn’t even looked at it. My job at Red Gate is to develop and maintain some of our community sites, which involves carrying out regular deployments. One of the projects I have to deploy on a fairly regular basis requires me to send my changes to our build server, TeamCity. The output is a Zip file of the build. I then have to go and find this file, copy it across to the staging machine, extract it, and copy some of the sub-folders to other places. In order to keep track of what builds are running, I need to rename the folders accordingly. However, even after all that, I still need to go and update the site and its applications in IIS to point at these new builds. Oh, and then, I have to repeat the process when I deploy on production. Did I mention the multiple configuration files that then need updating as well? Manually? The whole process can take well over half an hour. I’m ready to try out a new process. Deployment Manager is designed to massively simplify the deployment processes from what could be lots of manual copying of files, managing of configuration files, and database upgrades down to a few clicks. It’s a big promise, but I decided to try out this new tool on one of the smaller ASP.NET sites at Red Gate, Format SQL (the result of a Red Gate Down Tools week). I wanted to add some new functionality, but given it was a new site with no set way of doing things, I was reluctant to have to manually copy files around servers. I decided to use this opportunity as a chance to set the site up on Deployment Manager and check out its functionality. What follows is a guide on how to get set up with Deployment Manager, a brief overview of its features, and what I thought of the experience. To follow along with the instructions that follow, you’ll first need to download Deployment Manager from Red Gate. It has a free ‘Starter Edition’ which allows you to create up to 5 projects and agents (machines you deploy to), so it’s really easy to get up and running with a fully-featured version. The Initial Set Up After installing the product and setting it up using the administration tool it provides, I launched Deployment Manager by going to the URL and port I had set it to run on. This loads up the main dashboard. The dashboard does a good job of guiding me through the process of getting started, beginning with a prompt to create some environments. 1. Setting up Environments The dashboard informed me that I needed to add new ‘Environments’, which are essentially ways of grouping the machines you want to deploy to. The environments that get added will show up on the main dashboard. I set up two such environments for this project: ‘staging’ and ‘live’.   2. Add Target Machines Once I had created the environments, I was ready to add ‘target machine’s to them, which are the actual machines that the deployment will occur on.   To enable me to deploy to a new machine, I needed to download and install an Agent on it. The ‘Add target machine’ form on the ‘Environments’ page helpfully provides a link for downloading an Agent.   Once the agent has been installed, it is just a case of copying the server key to the agent, and the agent key to the server, to link them up.   3. Run Health Check If, after adding your new target machine, the ‘Status’ flags an error, it is possible that the Agent and Server keys have not been entered correctly on both Deployment Manager and the Agent service.     You can ‘Check Health’, which will give you more information on any issues. It is probably worth running this regardless of what status the ‘Environments’ dashboard is claiming, just to be on the safe side.     4. Add Projects Going back to the main Dashboard tab at this point, I found that it was telling me that I needed to set up a new project.   I clicked the ‘project’ link to get started, gave my new project a name and clicked ‘Create’. I was then redirected to the ‘Steps’ page for the project under the Projects tab.   5. Package Steps The ‘Steps’ page was fairly empty when it first loaded.   Adding a ‘step’ allowed me to specify what packages I wanted to grab for the deployment. This part requires a NuGet package feed to be set up, which is where Deployment Manager will look for the packages. At Red Gate, we already have one set up, so I just needed to tell Deployment Manager about it. Don’t worry; there is a nice guide included on how to go about doing all of this on the ‘Package Feeds’ page in ‘Settings’, if you need any help with setting these bits up.    At Red Gate we use a build server, TeamCity, which is capable of publishing built projects to the NuGet feed we use. This makes the workflow for Format SQL relatively simple: when I commit a change to the project, the build server is configured to grab those changes, build the project, and spit out a new NuGet package to the Red Gate NuGet package feed. My ‘package step’, therefore, is set up to look for this package on our feed. The final part of package step was simply specifying which machines from what environments I wanted to be able to deploy the project to.     Format SQL Now the main Dashboard showed my new project and environment in a rather empty looking grid. Clicking on my project presented me with a nice little message telling me that I am now ready to create my first release!   Create a release Next I clicked on the ‘Create release’ button in the Projects tab. If your feeds and package step(s) were set up correctly, then Deployment Manager will automatically grab the latest version of the NuGet package that you want to deploy. As you can see here, it was able to pick up the latest build for Format SQL and all I needed to do was enter a version number and description of the release.   As you can see underneath ‘Version number’, it keeps track of what version the previous release was given. Clicking ‘Create’ created the release and redirected me to a summary of it where I could check the details before deploying.   I clicked ‘Deploy this release’ and chose the environment I wanted to deploy to and…that’s it. Deployment Manager went off and deployed it for me.   Once I clicked ‘Deploy release’, Deployment Manager started to automatically update and provide continuing feedback about the process. If any errors do arise, then I can expand the results to see where it went wrong. That’s it, I’m done! Keep in mind, if you hit errors with the deployment itself then it is possible to view the log output to try and determine where these occurred. You can keep expanding the logs to narrow down the problem. The screenshot below is not from my Format SQL deployment, but I thought I’d post one to demonstrate the logging output available. Features One of the best bits of Deployment Manager for me is the ability to very, very easily deploy the same release to multiple machines. Deploying this same release to production was just a case of selecting the deployment and choosing the ‘live’ environment as the place to deploy to. Following on from this is the fact that, as Deployment Manager keeps track of all of your releases, it is extremely easy to roll back to a previous release if anything goes pear-shaped! You can view all your previous releases and select one to re-deploy. I needed this feature more than once when differences in my production and staging machines lead to some odd behavior.     Another option is to use the TeamCity integration available. This enables you to set Deployment Manager up so that it will automatically create releases and deploy these to an environment directly from TeamCity, meaning that you can always see the latest version up and running without having to do anything. Machine Specific Deployments ‘What about custom configuration files?’ I hear you shout. Certainly, it was one of my concerns. Our setup on the staging machine is not in line with that on production. What this means is that, should we deploy the same configuration to both, one of them is going to break. Thankfully, it turns out that Deployment Manager can deal with this. Given I had environments ‘staging’ and ‘live’, and that staging used the project’s web.config file, while production (‘live’) required the config file to undergo some transformations, I simply added a web.live.config file in the project, so that it would be included as part of the NuGet package. In this file, I wrote the XML document transformations I needed and Deployment Manager took care of the rest. Another option is to set up ‘variables’ for your project, which allow you to specify key-value pairs for your configuration file, and which environment to apply them to. You’ll find Variables as a full left-hand submenu within the ‘Projects’ tab. These features will definitely be of interest if you have a large number of environments! There are still many other features that I didn’t get a chance to play around with like running PowerShell scripts for more personalised deployments. Maybe next time! Also, let’s not forget that my use case in this article is a very simple one – deploying a single package. I don’t believe that all projects will be equally as simple, but I already appreciate how much easier Deployment Manager could make my life. I look forward to the possibility of moving our other sites over to Deployment Manager in the near future.   Conclusion In this article I have described the steps involved in setting up and configuring an instance of Deployment Manager, creating a new automated deployment process, and using this to actually carry out a deployment. I’ve tried to mention some of the features I found particularly useful, such as error logging, easy release management allowing you to deploy the same release multiple times, and configuration file transformations. If I had to point out one issue, then it would be that the releases are immutable, which from a development point of view makes sense. However, this causes confusion where I have to create a new release to deploy to a newly set up environment – I cannot simply deploy an old release onto a new environment, the whole release needs to be recreated. I really liked how easy it was to get going with the product. Setting up Format SQL and making a first deployment took very little time. Especially when you compare it to how long it takes me to manually deploy the other site, as I described earlier. I liked how it let me know what I needed to do next, with little messages flagging up that I needed to ‘create environments’ or ‘add some deployment steps’ before I could continue. I found the dashboard incredibly convenient. As the number of projects and environments increase, it might become awkward to try and search them and find out what state they are in. Instead, the dashboard handily keeps track of the latest deployments of each project and lets you know what version is running on each of the environments, and when that deployment occurred. Finally, do you remember my complaint about having to rename folders so that I could keep track of what build they came from? This is yet another thing that Deployment Manager takes care of for you. Each release is put into its own directory, which takes the name of whatever version number that release has, though these can be customised if necessary. If you’d like to take a look at Deployment Manager for yourself, then you can download it here.

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  • Employee Info Starter Kit - Visual Studio 2010 and .NET 4.0 Version (4.0.0) Available

    - by Mohammad Ashraful Alam
    Employee Info Starter Kit is a ASP.NET based web application, which includes very simple user requirements, where we can create, read, update and delete (crud) the employee info of a company. Based on just a database table, it explores and solves most of the major problems in web development architectural space.  This open source starter kit extensively uses major features available in latest Visual Studio, ASP.NET and Sql Server to make robust, scalable, secured and maintanable web applications quickly and easily. Since it's first release, this starter kit achieved a huge popularity in web developer community and includes 1,40,000+ download from project web site. Visual Studio 2010 and .NET 4.0 came up with lots of exciting features to make software developers life easier.  A new version (v4.0.0) of Employee Info Starter Kit is now available in both MSDN Code Gallery and CodePlex. Chckout the latest version of this starter kit to enjoy cool features available in Visual Studio 2010 and .NET 4.0. [ Release Notes ] Architectural Overview Simple 2 layer architecture (user interface and data access layer) with 1 optional cache layer ASP.NET Web Form based user interface Custom Entity Data Container implemented (with primitive C# types for data fields) Active Record Design Pattern based Data Access Layer, implemented in C# and Entity Framework 4.0 Sql Server Stored Procedure to perform actual CRUD operation Standard infrastructure (architecture, helper utility) for automated integration (bottom up manner) and unit testing Technology UtilizedProgramming Languages/Scripts Browser side: JavaScript Web server side: C# 4.0 Database server side: T-SQL .NET Framework Components .NET 4.0 Entity Framework .NET 4.0 Optional/Named Parameters .NET 4.0 Tuple .NET 3.0+ Extension Method .NET 3.0+ Lambda Expressions .NET 3.0+ Aanonymous Type .NET 3.0+ Query Expressions .NET 3.0+ Automatically Implemented Properties .NET 3.0+ LINQ .NET 2.0 + Partial Classes .NET 2.0 + Generic Type .NET 2.0 + Nullable Type   ASP.NET 3.5+ List View (TBD) ASP.NET 3.5+ Data Pager (TBD) ASP.NET 2.0+ Grid View ASP.NET 2.0+ Form View ASP.NET 2.0+ Skin ASP.NET 2.0+ Theme ASP.NET 2.0+ Master Page ASP.NET 2.0+ Object Data Source ASP.NET 1.0+ Role Based Security Visual Studio Features Visual Studio 2010 CodedUI Test Visual Studio 2010 Layer Diagram Visual Studio 2010 Sequence Diagram Visual Studio 2010 Directed Graph Visual Studio 2005+ Database Unit Test Visual Studio 2005+ Unit Test Visual Studio 2005+ Web Test Visual Studio 2005+ Load Test Sql Server Features Sql Server 2005 Stored Procedure Sql Server 2005 Xml type Sql Server 2005 Paging support

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