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• Specialized &amp; Recognized by Oracle: Award season - make your submission for the OPN Specializati

  - by Jürgen Kress

    OPN Specialization Award Submit your nomination 2010 As an Oracle Partner in the process to become SOA & Application Grid Specialized and working on SOA and Application Grid opportunities please make sure that you submit your OPN Specialization Award Submit your nomination. Prices include free Oracle Open World tickets, marketing budgets for joint campaigns and joint press release. "These awards will recognize the high-level of innovation, excellence and commitment our partners bring to the table when they become Specialized with Oracle. We’re looking for partners with a proven track record in delivering winning, proven solutions that solve customers' most critical business challenges. Our Award winners will be partners that have demonstrated tangible success, growth in their Oracle business and outstanding Oracle solutions." Stein Surlien, SVP Oracle Alliances and Channels EMEA Nominations are open to partners based in EMEA from 1st March to 2nd July 2010. Be recognized! Submit your nominations today     Oracle Fusion Middleware Innovation Awards 2010 As an Oracle Customer and Partner make sure that you submit your Oracle Fusion Middleware Innovation Awards nomination Does your company use Oracle Fusion Middleware innovatively? Nominate your organization today for a chance to be recognized for your cutting-edge solution using any of the following Oracle Fusion Middleware products: Oracle Application Grid products Oracle SOA Suite Data Integration & Availability Oracle Identity Management Suite Oracle Fusion Middleware with Oracle Applications Enterprise 2.0 Prices include: FREE pass to Oracle OpenWorld 2010 in San Francisco for select winners in each category. Honored by Oracle executives at awards ceremony held during Oracle OpenWorld 2010 in San Francisco. Oracle Middleware Innovation Award Winner Plaque 1-3 meetings with Oracle Executives during Oracle OpenWorld 2010 Feature article placement in Oracle Magazine and placement in Oracle Press Release Customer snapshot and video testimonial opportunity, to be hosted on oracle.com Podcast interview opportunity with Senior Oracle Executive Submit your nomination to [email protected] on or before August 6th 2010 to win Oracle Fusion Middleware Innovation Awards 2010.

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• Oracle Global HR Cloud Implementation Training Can Help Meet Your Business Needs

  - by HCM-Oracle

  By Jim Vonick A key goal for the deployment of your Oracle Global HR Cloud applications is to accelerate the implementation and adoption of your applications, so that your business can start realizing all of the benefits that this rich solution offers.    Implementation team members need to have the skills and knowledge to ensure a smooth, rapid and successful implementation of your applications. During set-up, you want to optimize the configuration to best meet your business needs. In order to do this you need to understand the foundation and configuration options of your applications, so that decisions can be made during set-up that best align with your business.  To that end product level implementation training is recommended for Oracle Global HR Cloud deployments. Training For Implementation Team Members and Consultants Fusion Applications: HCM Security: Learn how to implement security for Oracle Fusion HCM applications by creating and customizing roles. You'll learn how to create security profiles to restrict data access, provision roles to users, create and manage user accounts, and verify security setup. Fusion Applications: HCM Global Human Resources: Learn how to set up your enterprise and workforce structures, how to perform functional tasks, and how to configure security for Global Human Resources data. Fusion Applications: HCM Compensation: Learn how to implement, configure, and use Oracle Fusion Compensation to manage base pay, individual compensation, workforce compensation, and total compensation statements. Fusion Applications: HCM Benefits: This course teaches you to implement, configure and manage Oracle Fusion Benefits, including how to implement benefit plans and programs.  Fusion Applications: HCM Payroll Implementation (US): This course provides implementation training for payroll managers or payroll administrators. Learn how to process payroll to ensure accurate setup results.  Learn More: See all Fusion HCM Training Jim Vonick is a Senior Product Manager with Oracle University focusing on training for Oracle Applications and Industry Solutions.

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• Check Out Eye Tracking, Mobile, and Fusion Apps at Apps UX Demo Pods

  - by Oracle OpenWorld Blog Team

  By Kathy Miedema, Oracle Applications User Experience Among the many cool things to see at the Oracle OpenWorld DEMOgrounds this year will be demo pods featuring some of the cutting-edge tools in Oracle’s arsenal of usability evaluation methods.OK, so we’re bragging a little. But past conference goers agree – these demos consistently hit the Top 10 for number of visits. Why? Because you get to try out our eye-tracking tool, which follows where a user looks on a screen and helps the UX team decipher issues with navigation design. Or you can see our facial gesture analysis tool in action, which helps us read the emotions you might be experiencing as you look at a screen – happy, sad, or dismayed, to name a few. Are you interested in Oracle’s strategy for user experience? Come to the Apps UX pods for a look at enterprise applications on mobile devices including smart phones and the iPad. Stay for a demo of self-service or CRM tasks in the Fusion Applications welcome experience. The DEMOgrounds for Oracle Applications are located on the lower level of Moscone West. Hours for the Exhibition Hall are Monday, October 1: 9:30 a.m. to 6:00 p.m. Tuesday, October 2: 9:45 a.m. to 6:00 p.m. Wednesday, October 3: 9:45 a.m. to 4:00 p.m.  Not yet registered for Oracle OpenWorld? Register now!

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• Business Analytics Monthly Index - October 2013

  - by p.anda

  Starting from this post we are providing a monthly summary. This provides a quick look at what has been happening in our Proactive Support Blog over the last month. Welcome to the first Monthly Index posting! Please let us know what you think and your suggestions are most welcome ... Oracle Business Analytics - Blog Monthly Index - October 2013 General Summary   Link   Introducing the Business Analytics Proactive Support Team - Outlining the Proactive Support Team function View Business Intelligence (BI) Summary   Link   OBIEE version 11.1.1.7.131017 has been released - Links to the latest OBIEE release information & downloads View Update to OBIEE Chrome 30 issue - Information for patch release for OBIEE Chrome issue View OBIEE problems with Chrome (update 30) - Highlight OBIEE 11.1.1.7.1 issue with latest Google Chrome update 30 View OBIEE 11.1.1.7.1 Sample App (V309 R2) released - Link and Information about the current OBIEE Sample App View OBIEE - APEX integration - An article discussing the OBIEE APEX Integration View Enterprise Performance Management (EPM) Summary   Link   Hyperion Smartview Assistance - Information & resources for Hyperion Smartview inc. OBIEE integration View Java update alert: issue with EAS 11.1.2.3 - Advisory of recent Java release and identified EAS problem + workaround View EPM troubleshooting Utilities - Outlining additional resources for troubleshooting EPM View EPM Infrastructure Tuning Guide released - Link to the EPM Infrastructure Tuning Guide (v.11.1.2.2 / 11.1.2.3) View Essbase - FormatString - Discussing Essbase "Typed Measures" View October EPM patch set updates released - Links to the October Patches for EPM View featuring - the DRM blog - Featuring one of our co-blogs that is very beneficial View Advisor Webcast Summary   Link   Advisor Webcast: EPM 11.1.2.3 new features in Financial Applications - Announcement for AW: New Features in FA   (recording post presentation via Doc ID 1456233.1 | Archived 2013) View Advisor Webcast: Troubleshooting Discoverer editions - AW: Discussing Discover Logs/Tracing/EUL Status Workbooks & more.   (recording post presentation via Doc ID 1456233.1 | Archived 2013) View

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• MySQL HA Events in the UK, Germany & France

  - by Bertrand Matthelié

  @font-face { font-family: "Arial"; }@font-face { font-family: "Times"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }p { margin: 0cm 0cm 0.0001pt; font-size: 10pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } Oracle is running MySQL High Availability breakfast seminars in London, Düsseldorf and Paris. During these free seminars, we will review the various options and technologies at your disposal to implement highly available & highly scalable MySQL infrastructures, as well as best practices in terms of architectures. The packed agenda will include High Availability features in MySQL 5.5, MySQL Replication, MySQL Cluster, the newly released Oracle VM Template for MySQL Enterprise Edition as well as what's new in MySQL 5.6 and MySQL Cluster 7.2, including NoSQL access methods to MySQL. There are a few places left for the seminar in London taking place tomorrow, June 29th, Register Now! Learn more and register for the event in Düsseldorf, July 13th. Learn more and register for the event in Paris, September 7th. We hope to see you there!

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• Java EE 7 JSR update

  - by Heather VanCura

  Java EE 7 JSR update...in case you missed the last few entries with JSR updates, there are 8 Java EE 7 JSRs currently in JCP milestone review stages.  Your input is requested and needed! JSR 342: Early Draft Review 2– Java Platform, Enterprise Edition 7 (Java EE 7) Specification (review ends 30 November); Oracle JSR 107: Early Draft Review - JCACHE - Java Temporary Caching API (review ends 22 November); Greg Luck, Oracle JSR 236: Early Draft Review – Concurrency Utilities for Java EE (review ends 15 December); Oracle JSR 338: Early Draft Review 2 – Java Persistence 2 (review ends 30 November); Oracle JSR 346: Public Review – Contexts and Dependency Injection for Java EE 1.1 (EC ballot 4-17 December); RedHat JSR 352: Public Review – Batch Applications for the Java Platform (EC ballot 4-17 December); IBM JSR 349: Public Review – Bean Validation 1.1 (EC ballot 20- 26 November); RedHat JSR 339: Public Review – JAX-RS 2.0: The Java API for RESTful Web Services (Review period ended, EC ballot ends 26 November); Oracle  Also, check out the Java EE wiki with a specification and schedule update, including most recently, the addition of JSR 236.

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• Webcast Tomorrow: Securing the Cloud for Public Sector

  - by Darin Pendergraft

  Securing the Cloud for Public Sector Click here, to register for the live webcast. Cloud computing offers government organizations tremendous potential to enhance public value by helping organizations increase operational efficiency and improve service delivery. However, as organizations pursue cloud adoption to achieve the anticipated benefits a common set of questions have surfaced. “Is the cloud secure? Are all clouds equal with respect to security and compliance? Is our data safe in the cloud?” Join us December 12th for a webcast as part of the “Secure Government Training Series” to get answers to your pressing cloud security questions and learn how to best secure your cloud environments. You will learn about a comprehensive set of security tools designed to protect every layer of an organization’s cloud architecture, from application to disk, while ensuring high levels of compliance, risk avoidance, and lower costs. Discover how to control and monitor access, secure sensitive data, and address regulatory compliance across cloud environments by: providing strong authentication, data encryption, and (privileged) user access control to ensure that information is only accessible to those who need it mitigating threats across your databases and applications protecting applications and information – no matter where it is – at rest, in use and in transit For more information, access the Secure Government Resource Center or to speak with an Oracle representative, please call1.800.ORACLE1. LIVE Webcast Securing the Cloud for Public Sector Date: Wednesday, December 12, 2012 Time: 2:00 p.m. ET Visit the Secure Government Resource CenterClick here for information on enterprise security solutions that help government safeguard information, resources and networks. ACCESS NOW Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices | Privacy Statement

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• how do I remove the last connected users from the lightdm greeter list

  - by Christophe Drevet

  With gdm3, I was able to remove the last connected users from the list by removing the file '/var/log/ConsoleKit/history' With lightdm, the last users appears even when : removing /var/log/ConsoleKit/history removing /var/lib/lightdm/.cache/unity-greeter/state Where does lightdm store this list ? Edit: It seems like it's using the content from the last command. Then purging the content of the file /var/log/wtmp is sufficient to remove any previously connected user from the list : # > /var/log/wtmp But, after doing this, I have the unwanted side effect that users loging in via lightdm doesn't appears at all in this list. I must say that I'm in a enterprise network environment using NIS. Edit2: Well, it seems that lightdm uses wtmp to display recent network users list, but does not update it. So, lightdm will show a network user only if it logged in in another fashion (ssh, login), like I did on this computer before. cf: https://bugs.launchpad.net/lightdm/+bug/871070 http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=648604 Edit3: I just added the following line to the file /etc/pam.d/lightdm To force lightdm to store users in wtmp : session optional pam_lastlog.so silent

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• E-Business Suite - Cloning Basics & AMP Cloning - EMEA/APAC

  - by Annemarie Provisero

  ADVISOR WEBCAST: E-Business Suite - Cloning Basics & AMP Cloning - EMEA/APAC PRODUCT FAMILY: EBS – ATG - Utilities July 19, 2011 at 10:00 am CET, 01:30 pm India, 05:00 pm Japan, 06:00 pm Australia This 1.5-hour session is recommended for technical and functional Users who are interested to get an generic overview about the Cloning functionality available in the E-Business Suite Release. We are going to talk about the generic Cloning options and will then go into depth about the cloning scenario when using AMP (Applications Management Pack) within the Enterprise Manager. TOPICS WILL INCLUDE: Cloning Overview Rapidclone steps in Details Rapidclone limitations EM Grid Setup with AMP for Cloning Advantages of Cloning with AMP Cloning Procedures available with AMP Monitoring Clone Operation Few things to remember before Cloning A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Click here to register for this session ------------------------------------------------------------------------------------------------------------- The above webcast is a service of the E-Business Suite Communities in My Oracle Support. For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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• Would this be viewed poorly amongst the programming community?

  - by Eric P

  So one of my responsibilities at work is to build an internal tool that helps the workers enter in all their information. It's an enterprise application that is similar to a Windows forms database tool. So it's not much different than like developing a Word + Excel combo application, but the average person in this workgroup is a 20-40 year old woman or a random chatty male type. Plus I know all of these people are heavily involved with Facebook on a daily basis. How bad would it be if I styled my new interface to be similar to what Facebook does. People could get award points and stuff when they fill out different types of forms and basically compete against each other like it was a game. When people had completed one, it would be posted on their wall and everyone could comment/like stuff just like in Facebook. And it would be like they are doing peer reviewing for fun. The rewards would be outstanding I would imagine. These people are so into Facebook and Facebook games that productivity would rise due to them trying to compete and earn points and achievements. Would this be taking advantage of the people by 'tricking them into working harder by giving them a game' or would it be viewed as something that would improve happiness at work?

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• RTFMobile

  - by ultan o'broin

  It may seem obvious but it’s worth stating again. The idea that mobile users are going to read lots of user assistance on their devices is just wrong. So, Jakob Nielsen’s post Mobile Content Is Twice as Difficult serves as a timely reminder for anyone thinking of putting manuals as a form of user assistance onto mobile phones. There is also an excellent post on UXMag.com, explaining that one of the ways to screw up with your iPhone app is to throw an old-style user manual into the user experience: 10 Surefire Ways to Screw Up Your iPhone App.   (Image copyright and referenced from UX Magazine 2010)   Instead, user assistance  alternatives—if any at all—include one-time tours, graphics, in-context instructions, and so on. Not so sure that importing “humor” and “personality” work so well in the enterprise app space, myself. However, the message is clear: iPhone users don’t read manuals. Great message. Users will figure it out, and if they can’t, well then your app’s UX is a problem and the app will fail. Shame some teams are obsessed with figuring out ways to port existing manuals to mobile platforms without any thought for the UX. Razorfish’s Scatter/Gather blog says it all: One thing that is particularly discouraging, most material currently available on “Creating Content for the iPad” or similar themes turns out to be about getting traditional content onto, or into, the iPad. Now, manuals for non-end users in PDF format on eReaders is a different matter. I have research on that, but it’s for another post. Technorati Tags: mobile,user assistance,UX,user experience,manuals,documentation

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• links for 2011-02-17

  - by Bob Rhubart

  ArchitectACEs - Oracle Wiki Putting a Face on the Architect ACE The Oracle ACE s listed here have identified themselves, or have been identified by fellow ACEs, as software architects. As... (tags: ping.fm) Debra's thoughts on Oracle and User Groups: I did it - I did the Fusion UX Demo Oracle ACE Director Debra Lilley shares her experience in presenting a Fusion Applications demo at RMOUG. (tags: oracle otn oracleace) The Blas from Pas: JRuby Script to Monitor a Oracle WebLogic GridLink Data Source Remotely "In WebLogic 10.3.4 release, a single data source implementation has been introduced to support Oracle RAC cluster. To simplify and consolidate its support for Oracle RAC, WebLogic Server has provided a single data source that is enhanced to support the capabilities of Oracle RAC." (tags: oracle otn weblogic) Show Notes: Bob Hensle on IT Strategies from Oracle (ArchBeat) In Part 1 Bob Hensle talked about the various documents in the IT Strategies from Oracle library. In Part 2 (now available) Bob talks about how SOA and other factors are reflected in those documents. (tags: oracle otn entarch podcast) PODCAST: Examining the state of EA and findings of recent survey | Open Group Blog A transcript of a podcast panel discussion on the findings from a study on the current state and future direction of enterprise architecture from The Open Group Conference, San Diego 2011. (tags: entarch opengroup) A Virtual Dilemma (Antony Reynolds' Blog) SOA author Anthony Reynolds shares a solution. (tags: oracle otn soa) Webcast: Live Online Forum: Oracle Security - February 24, 9:00am PT Speakers: Mary Ann Davidson, Chief Security Officer, Oracle; Tom Kyte, Senior Technical Architect, Oracle; Jeff Margolies, Partner, Security Practice, Accenture; Vipin Samar, VP, Database Security Product Development Oracle; and Nishant Kaushik, Chief Strategist, Identity and Access Management. (tags: oracle security) Obama banks on cloud, consolidation, to hold down IT costs | Computerworld NZ President Obama's fiscal 2012 budget proposal keeps IT spending almost flat compared to fiscal 2010 mostly due to the consolidation of data centers and a shift to cloud computing systems. (tags: ping.fm)

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• Java developer webcasts for customers and partners

  - by Jürgen Kress

    Accelerate Your Development with Oracle WebLogic Suite Many organisations are reducing travel, conference, and training budgets for their developers without any change to the results expected of those developers. So how can you keep up with the latest developments? By receiving training, delivered free of charge, at your desk! Join us during February and March for a series of online events designed and run by the development team at Oracle. Learn how Oracle WebLogic Suite enables a whole new level of productivity for enterprise developers. Virtual Developer Day – 10th February Starting with our Virtual Developer Day on 10th February, join us for a blend of hands-on labs, live chat and presentations covering the latest on WebLogic, Java EE 6 and the programming tenets that have made it a true platform breakthrough. Weekly WebLogic Webcasts from 17th February to 17th March Afterwards, join us every week from 17th February to 17th March for our weekly one-hour webcasts where we will show you how to build an application from the ground up using Java and JEE technologies. Presented by the engineering team for WebLogic, these webcasts will be of great value to developers and architects, not just those already using WebLogic. For registration, full session abstracts and schedule please click here. Don’t miss out! Register now to join our virtual events and keep up with all the latest developments. Find out more and register now For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: WebLogic,Java,Oracle,OTN,OPN,Java EE6,Jürgen Kress

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• Oracle University Seminars April/May/June 2012

  - by A&C Redaktion

  Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Oracle University's Expert Seminars are exclusive events delivered by top experts with years of experience in working with Oracle products. The seminars topics cover the breadth of the Oracle portfolio and are aimed at helping you to get the most of your Oracle products and to stay connected with new technologies. We currently have the following events scheduled: RAC Performance Tuning Online with Arup Nanda - 30 Apr 2012 Understanding Explain Plans & Index Utilization Online with Dan Hotka - 8-9 May 2012 Writing Optimal SQL & Troubleshooting & Tuning with Jonathan Lewis, Düsseldorf, 9-10 May 2012 Flashback Techniques in Oracle11g with Carl Dudley, München, 14 May 2012 Minimize Downtime with Rolling Upgrade using Data Guard with Uwe Hesse, München, 16 May 2012 Enterprise Business Intelligence 11g Advanced Development Online with Mark Rittman – 24-25 May Mastering Backup & Recovery with Francisco Munoz Alvarez, Düsseldorf, 29-30 May 2012 Real World Java EE 6 – Re-thinking Best Practice with Adam Bien, München, 15 Jun 2012

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• Welcome to the FMW Install and Admin Proactive Team Blog

  - by Daniel Mortimer

  IntroductionWelcome to the Fusion Middleware Install and Administration Proactive Support blog.  This is our first post, so let's begin by introducing ourselves and our mission. Who We AreWe are a small team of support engineers based in Europe.  Our expertise covers all matters related to the installation and administration of Oracle Application Server 10g, Oracle Fusion Middleware 11g and future versions to come. We particularly focus on core components such as the Installers and Configuration Wizards Web Tier ( Oracle HTTP Server ) OPMN Enterprise Manager Console for Application Server as well as general questions / problems relating to patching, maintenance and architecture. Our Mission Improve the customer experience Enable customers to avoid / prevent issues when working with our products Enable faster resolution of problems when they occur Our Activities Enhancement and maintenance of our knowledge base In particular, develop and maintain special content such as the Fusion Middleware Information Centers and Lifecycle Support Advisors Seek continuous improvement of the product documentation Contribute to the Fusion Middleware Support News Moderation of the "Oracle Application Server" support community Participate in the Support Advisor Webcast program Involved in the Lifecycle of diagnostic tools such as RDA and OCM User Acceptance Testing Logging of enhancements and health check ideas Provide feedback to product management / development Logging of product bugs and enhancements Suggest improvements that could be made to web sites like OTN Promote new support documents, tools via channels such as Newsletter and Social Media We hope that this blog will be a two-way communication as we are interested in feedback on what we can improve. Many suggestions we can act on immediately while others may take more time, but all of them will be acknowledged and followed up.Thank you for your time and we look forward to both informing and working with you.Postscript: Many links you will find in our blog entries will require a login to My Oracle Support. For readers who do not have a login, please accept our apologies - when and where possible we will endeavour to ensure the links will supplement rather than replace wording in the blog entries.

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• Hotspotting - tying Visualization into Other applications

  - by warren.baird

  AutoVue 20 included our first step towards providing a rich hotspotting capability that will allow visualization capabilities to be very tightly integrated into a wide range of applications. The idea is to have a close link between the visual representation of an object or place, and the business objects associated with that object or place. We've been working with our partner Enigma to enable this capability in their parts catalogue - the screenshot above shows what it looks like - the image on the right is a trimmed down version of AutoVue displaying a drawing of the various parts in an interactive way - when you click on item '6' in the AutoVue drawing, the appropriate item is highlighted in the parts catalogue - making it easy to select the parts you need, and to ensure that the correct parts are selected. The integration works in both directions - when you select a part in the part catalogue, the appropriate part is highlighted in the drawing as well. To get slightly technical for a moment, this is a simple javascript integration - the external application provides a javascript callback that AutoVue calls whenever an item is clicked on, and AutoVue provides a javascript function to call when an item is selected in the external application. There are also direct java APIs available. This makes it easy to tie AutoVue into many types of applications - you can imagine in an asset lifecycle management application being able to click on the appropriate asset in a drawing to create a work-order, instead of finding the right asset ID to enter. Or being able to click on a part or sub-assembly to trigger a change order in a product lifecycle management application. We're pretty excited about the possibilities that this capability opens up, and plan on expanding on it a lot in the future. Would this be useful in your enterprise applications? What kinds of integrations like this would be useful for you? Let us know in the comments below!

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• What Poor Project Management Might Be Costing You

  - by Sylvie MacKenzie, PMP

  For project-intensive organizations, capital investment decisions define both success and failure. Getting them wrong—the risk of delays and schedule and cost overruns are ever present—introduces the potential for huge financial losses. The resulting consequences can be significant, and directly impact both a company’s profit outlook and its share price performance—which in turn is the fundamental measure of executive performance. This intrinsic link between long-term investment planning and short-term market performance is investigated in the independent report Stock Shock, written by a consultant from Clarity Economics and commissioned by the EPPM Board. A new international steering group organized by Oracle, the EPPM Board brings together senior executives from leading public and private sector organizations to explore the critical role played by enterprise project and portfolio management (EPPM). Stock Shock reviews several high-profile recent project failures, and combined with other research reviews the lessons to be learned. It analyzes how portfolio management is an exercise in balancing risk and reward, a process that places the emphasis firmly on executives to correctly determine which potential investments will deliver the greatest value and contribute most to the bottom line. Conversely, it also details how poor evaluation decisions can quickly impact the overall value of an organization’s project portfolio and compromise long-range capital planning goals. Failure to Deliver—In Search of ROI The report also cites figures from the Economist Intelligence Unit survey that found that more organizations (12 percent) expected to deliver planned ROI less than half the time, than those (11 percent) who claim to deliver it 90 percent or more of the time. This fact is linked to a recent report from Booz & Co. that shows how the average tenure of a global chief executive has fallen from 8.1 years to 6.3 years. “Senior executives need to begin looking at effective project delivery not as a bonus, but as an essential facet of business success,” according to Stock Shock author Phil Thornton. “Consolidated and integrated visibility into individual projects is the most practical solution to overcoming these challenges, which explains the increasing popularity of PPM technologies as an effective oversight and delivery platform.” Stock Shock is available for download on the EPPM microsite at http://www.oracle.com/oms/eppm/us/stock-shock-report-1691569.html

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• Problem with XeTeX (LaTeX) and system fonts

  - by mghg

  I have started to use an enterprise specific class for LaTeX, but have got a problem with usage system fonts in Ubuntu. The class uses the fontspec package, I have therefore been instructed to use XeTeX (i.e. the command xelatex instead of latex or pdflatex). However, the command xelatex testfile.tex results in the following message: ! Package xkeyval Error: `TeX' undefined in families `Ligatures'. See the xkeyval package documentation for explanation. Type H <return> for immediate help. ... l.61 \newfontfamily\headfont{Arial} ? The class has previously been used on Mac and Windows and the font setup is as follows: \newfontfamily\headfont{Arial} \newcommand\texthead[1]{\headfont #1} \setromanfont{Georgia} \setmainfont{Georgia} \setsansfont[Scale=MatchLowercase]{Verdana} It has been suggested that since XeTeX makes use of system fonts and the class file has worked flawlessly on Mac and Windows, the problem might be that Arial is not a name used in Ubuntu. I have tried to exchange Arial with Ubuntu Light in the setup code above, but that have not been any improvement. Any suggestions please on how to move forward?

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• Spirent Communications Improves Customer Experience with Knowledge Management

  - by Tony Berk

  Spirent Communications plc is a global leader in test and measurement inspiring innovation within development labs, communication networks and IT organizations. The world’s leading communications companies rely on Spirent to help design, develop, validate, and deliver world-class network, devices, and services. Spirent’s customers require high levels of support for a diverse and complex product portfolio, and the company is committed to delivering on this requirement. Spirent needed a solution to help its customers get the information they need quickly and at their convenience through its Web site. After evaluating several solutions, Spirent selected and deployed Oracle Knowledge for Web Self Service Enterprise Edition. Oracle Knowledge Management uses natural language processing to understand the true intent of each inquiry logged via the support portal’s search function. The Spirent Knowledge Base on the company’s Customer Support Center (CSC) finds the best possible answer using search enhancement features?such as communications industry-specific libraries and federation to search external sources. Spirent has reduced contact center call volume while better serving its customers. Each time a customer uses the knowledge base, they find answers faster than by calling, and it saves Spirent an average of US$210 per call?which is significant when multiplied across the thousands of calls received monthly. Oracle Knowledge also helps support engineers find answers more quickly, enabling the company to scale without adding additional support engineers. Oracle Knowledge is integrated with Spirent's Siebel Contact Center implementation to provide an integrated desktop for CRM and agent intelligence, avoiding the need for contact center personnel to toggle between various screens to address customer inquiries, thereby accelerating customer service. Click here to learn more about Sprient's use of Siebel CRM and Oracle Knowledge Management.

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• SOA, Cloud + Service Technology Symposium Call for papers is OPEN

  - by JuergenKress

  The International SOA, Cloud + Service Technology Symposium is a yearly event that features the top experts and authors from around the world, providing a series of keynotes, talks, demonstrations, and panels, as well as training and certification workshops – all with an emphasis on realizing modern service technologies and practices in the real world. Call for papers The 5th International SOA, Cloud + Service Technology Symposium brings together lessons learned and emerging topics from SOA, cloud computing and service technology projects, practitioners and experts. The two-day conference will be organized into the following primary tracks: Cloud Computing Architecture & Patterns New SOA & Service-Orientation Practices & Models Emerging Service Technology Innovation Service Modeling & Analysis Techniques Service Infrastructure & Virtualisation Cloud-based Enterprise Architecture Business Planning for Cloud Computing Projects Real World Case Studies Semantic Web Technologies (with & without the Cloud) Governance Frameworks for SOA and/or Cloud Computing Projects Service Engineering & Service Programming Techniques Interactive Services & the Human Factor New REST & Web Services Tools & Techniques Please submit your paper no later than July 15, 2012. SOA Partner Community For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Symposium,SOA Cloud Symposium,Thomas Erl,Call for papers,SOA Suite,Oracle,OTN,SOA Partner Community,Jürgen Kress,SOA,Cloud + Service Technology Symposium

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• Learn How to Integrate Social Media into Your Customer Service - December 12 Webcast

  - by Tuula Fai

  Are you interested in learning more about social media customer service strategies? Then register for CRM Magazine's Roundtable Webcast, Four Social Media Support Strategies, being held Wednesday, December 12 from 11 AM - 12 PM PT (2 - 3 PM ET). The webcast features Oracle's Charlie Knapp, Director of CRM/CX Applications, Product Marketing who will speak on best practices for social enabling your contact center and customer support. Here is a brief overview of the webinar: Today's customers reveal an incredible amount of valuable information through social media on a daily basis. How well is your organization able to listen and repond? Join Parature, Verint Systems, KANA, and Oracle in this free webinar and learn how to: Enable collaboration across the enterprise to provide service and support in social media. Enhance loyalty, drive voice of the customer listening, and reduce costs. Intelligently identify, route, and engage directly with your customers through social media. Integrate social media into contact center workflows to solve customer issues, protect your brand, and improve satisfaction. Register now to join us for this free web event.  

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• Coming Soon: Development and Extensibility Handbook from Oracle Press

  - by Oliver Steinmeier

  I had hoped to get my hands on a copy at OpenWorld, but it wasn't available yet from the printers.  But it's coming soon: The Oracle Fusion Applications Development and Extensibility Handbook. This book is promising to be a great resource for anyone interested in learning about our favorite topic.  And while I haven't read it yet, a look at the cover page image tells me that it's going to be a high-quality book.  That's because I have known one of the authors, Dhaval Mehta, for many years.  He recently left Oracle development for new challenges, but until then he was widely known as one of the most knowledgable Fusion Applications engineers.  And his co-authors have equally strong and complementary backgrounds.Here's what the book covers: Explore Oracle Fusion Applications components and architecture Plan, develop, debug, and deploy customizations Extend out-of-the-box functionality with Oracle JDeveloper Modify web applications using Oracle Composer Incorporate Oracle SOA Suite 11g composites Validate code through sandboxes and test environments Secure data using authorization, authentication, and encryption Design and distribute personalized BI reports Automate jobs with Oracle Enterprise Scheduler Change appearance and branding of your applications with the Oracle ADF Skin Editor   Expect a more detailed review of the book when it his your local bookseller's shelves (or Amazon).

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• Opportunities in Development in our Swedish office

  - by anca.rosu

  Hi everyone, my name is Henrik and I joined the JRockit group in 2004. Before that my background was Microsoft, as both a Test Competence lead and as a Program Manager. As an Engineering Manager at Oracle I lead a team of 11 developers. I focus on people management and the daily operations of the department with a heavy focus on interaction and dependencies between the groups and departments here at the Stockholm development site. I also make sure my team deliver on our commitments. I would like to give you a brief summary of the Oracle JRockit team: -The development group in Stockholm delivers several products for the Oracle Fusion Middleware stack. Our main products are JRockitVE which allows you to run a Java Virtual Machine without an operating system, the JRockit Java Virtual Machine which is the default jvm for all Oracle middleware products, and the JRockit MissionControl, a set of tools that allows developers to monitor their applications at runtime and perform advanced latency analysis as well as in-production memory leak detection etc. -The office has several departments focusing on different aspects of the product development process, not only to build features and test them but everything from building the infrastructure needed to automatically build and test the products to sustaining engineering that tracks down bugs in customer systems and provide them with patches. Some inspirational lines around what the Oracle JRockit group can offer you in terms of progress, development and learning: - It is a unique chance to get insight and experience building enterprise class software for one of the worlds largest software companies. Here there are almost unlimited possibilities for the right candidate to learn about silicon features and how to implement support for this in software, and to compile optimizations. The position will also give insight into the processes needed to produce software at this level in the industry. If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com. Technorati Tags: Development,Sweden,Jrockit,Java,Virtual Machine,Oracle Fusion Middleware,software

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• WebLogic 12 hands-on bootcamps for partners–new dates & locations

  - by JuergenKress

  We offer free 2 days hands-on WebLogic 12c workshops for Oracle partners who want to become WebLogic Specialized: Register Here! Highlights of the workshop Quotes from previous Workshops Environment Setup and Weblogic Installation hands-on lab Weblogic Session Sharing hands-on lab Coherence hands-on lab WLS Session Replication with Coherence Web hands-on lab Weblogic Troubleshooting hands-on lab Weblogic JMS hands-on lab Exalogic & Oracle Cloud overview Oracle Enterprise Manager overview Oracle trainings are the best" Pedro Neto Novabase "Excellent training, well organized" Pedro Antunh, Capgemini "This course dives you into Oracle WebLogic giving you a quick start on benefiting from Fusion Apps" Leonardo Fernandes, Outsystems The event dates are following: Belgium 3rd - 4th October 2012 Oracle Vilvoorde South Africa 3rd –4th October 2012 Oracle Johannesburg Switzerland 25th - 26th October 2012 Oracle Baden-Dättwil Denmark 30th - 31st October 2012 Oracle Ballerup Norway 6th - 7th November 2012 Oracle Lysaker Netherlands 18th - 20th December 2012 Oracle Utrecht WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: WebLogic Bootcamp,WebLogic training,education,training,PTS,WebLogic Community,Oracle,OPN,Jürgen Kress

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• ArchBeat Link-o-Rama Top 20 for March 18-24, 2012

  - by Bob Rhubart

  The top-twenty most-clicked links as shared via my social networks for the week of March 18-24, 2012. Oracle's ZFS Storage Appliance Simulator | Steen Schmidt Oracle Linux Online Forum - 4 sessions, 9 speakers + live chat March 27 OWSM vs. OEG - When to use which component - 11g | Prakash Yamuna Northeast Ohio Oracle Users Group 2 Day Seminar - May 14-15 - Cleveland, OH SOA! SOA! SOA!; OSB 11g Recipes and Author Interviews Webcast: Oracle Business Intelligence Mobile - March 27 - 10am PT / 1pm ET Oracle Hardware Systems: The Extreme Performance Tour - Dates and Locations Worldwide Oracle Cloud Conference: dates and locations worldwide Mismatch: Developer skills and customer demands | Floyd Teter OTN Virtual Developer Day - Java (APAC - in English) - March 27 Webcast Q&A: Demystifying External Authorization 2 New Cloud Computing resources added to free IT Strategies from Oracle library Encapsulating OIM API’s in a Web Service for OIM Custom SOA Composites | Alex Lopez Webcast: Simplify Oracle RAC Deployment with Oracle VM SOA gets mobilized; mobile gets SOA-ized: survey | Joe McKendrick Integrating with Oracle Fusion Applications: Discovering Integration Artifacts | Rajesh Raheja Oracle Access Manager 11g - useful links | Dmitry Nefedkin Anil Gaur on Cloud Computing Support in Java EE 7 Enterprise app shops announcements are everywhere | Andy Mulholland The extraordinary software development manager | Seth Godin Thought for the Day "Every large system that works started as a small system that worked. " — Anonymous

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