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  • Using jQuery and SPServices to Display List Items

    - by Bil Simser
    I had an interesting challenge recently that I turned to Marc Anderson’s wonderful SPServices project for. If you haven’t already seen or used SPServices, please do. It’s a jQuery library that does primarily two things. First, it wraps up all of the SharePoint web services in a nice little AJAX wrapper for use in JavaScript. Second, it enhances the form editing of items in SharePoint so you’re not hacking up your List Form pages. My challenge was simple but interesting. The user wanted to display a SharePoint item page (DispForm.aspx, which already had some customization on it to display related items via this blog post from Codeless Solutions for SharePoint) but launch from an external application using the value of one of the fields in the SharePoint list. For simplicity let’s say my list is a list of customers and the related list is a list of orders for that customer. It would look something like this (click on the item to see the full image): Your first thought might be, that’s easy! Display the customer information using a DataView Web Part and filter the item using a query string to match the customer number. However there are a few problems with this idea: You’ll need to build a custom page and then attach that related orders view to it. This is a bit of a problem because the solution from Codeless Solutions relies on the Title field on the page to be displayed. On a custom page you would have to recreate all of the elements found on the DispForm.aspx page so the related view would work. The DataView Web Part doesn’t look *exactly* like what the out of the box display form page does. Not a huge problem and can be overcome with some CSS style overrides but still, more work. A DVWP showing a single record doesn’t have the same toolbar that you would using the DispForm.aspx. Not a show-stopper and you can rebuild the toolbar but it’s going to potentially require code and then there’s the security trimming, etc. that you have to get right. DVWPs are not automatically updated if you add a column to the list like DispForm.aspx is. Work, work, work. For these reasons I thought it would be easier to take the already existing (modified) DispForm.aspx page and just add some jQuery magic to the page to find the item. Why do we need to find it? DispForm.aspx relies on a querystring parameter called “ID” which then displays whatever that item ID number is in the list. Trouble is, when you’re coming in from an external app via a link, you don’t know what that internal ID is (and frankly shouldn’t). I don’t like exposing internal SharePoint IDs to the outside world for the same reason I don’t do it with database IDs. They’re internal and while it’s find to use on the site itself you don’t want external links using it. It’s volatile and can change (delete one item then re-add it back with the same data and watch any ID references break). The next thought might be to call a SharePoint web service with a CAML query to get the item ID number using some criteria (in this case, the customer number). That’s great if you have that ability but again we had an existing application we were just adding a link to. The last thing I wanted to do was to crack open the code on that sucker and start calling web services (primarily because it’s Java, but really I’m a lazy geek). However if you’re doing this and have access to call a web service that would be an option. Back to this problem, how do I a) find a SharePoint List Item based on some field value other than ID and b) make it low impact so I can just construct a URL to it? That’s where jQuery and SPServices came to the rescue. After spending a few hours of emails back and forth with Marc and a couple of phone calls (and updating jQuery to the latest version, duh!) it was a simple answer. First we need a reference to a) jQuery b) SPServices and c) our script. I just dropped a Content Editor Web Part, the Swiss Army Knives of Web Parts, onto the DispForm.aspx page and added these lines: <script type="text/javascript" src="http://intranet/JavaScript/jquery-1.4.2.min.js"></script> <script type="text/javascript" src="http://intranet/JavaScript/jquery.SPServices-0.5.3.min.js"></script> <script type="text/javascript" src="http://intranet/JavaScript/RedirectToID.js"> </script> Update it to point to where you keep your scripts located. I prefer to keep them all in Document Libraries as I can make changes to them without having to remote into the server (and on a multiple web front end, that’s just a PITA), it provides me with version control of sorts, and it’s quick to add new plugins and scripts. Now we can look at our RedirectToID.js script. This invokes the SPServices Library to call the GetListItems method of the Lists web service and then rewrites the URL to DispForm.aspx to use the correct SharePoint ID (the internal one). $(document).ready(function(){ var queryStringValues = $().SPServices.SPGetQueryString(); var id = queryStringValues["ID"]; if(id == "0") { var customer = queryStringValues["CustomerNumber"]; var query = "<Query><Where><Eq><FieldRef Name='CustomerNumber'/><Value Type='Text'>" + customer + "</Value></Eq></Where></Query>"; var url = window.location; $().SPServices({ operation: "GetListItems", listName: "Customers", async: false, CAMLQuery: query, completefunc: function (xData, Status) { $(xData.responseXML).find("[nodeName=z:row]").each(function(){ id = $(this).attr("ows_ID"); url = $().SPServices.SPGetCurrentSite() + "/Lists/Customers/DispForm.aspx?ID=" + id; window.location = url; }); } }); } }); What’s happening here? Line 3: We call SPServices.SPGetQueryString to get an array of query string values (a handy function in the library as I had 15 lines of code to do this which is now gone). Line 4: Extract the ID value from the query string Line 6: If we pass in “0” it means we’re looking up a field value. This allows DispForm.aspx to work like normal with SharePoint lists but lookup our values when invoked. Why ID at all? DispForm.aspx doesn’t work unless you pass in something and “0” is a *magic* number that will invoke the page but not lookup a value in the database. Line 8-15: Extract the CustomerNumber query string value, build a CAML query to find it then call the GetListitems method using SPServices Line 16: Process the results in our completefunc to iterate over all the rows (there should only be one) and extract the real ID of the item Line 17-20: Build a new URL based on the site (using a call to SPGetCurrentSite) and append our real ID to redirect to the DispForm.aspx page As you can see, it dynamically creates a CAML query for the call to the web service using the passed in value. You could even make this generic to take in different query strings, one for the field name to search for and the other for the value to find. That way it could be used for any field you want. For example you could bring up the correct item on the DispForm.aspx page based on customer name with something like this: http://myserver/Lists/Customers/DispForm.aspx?ID=0&FilterId=CustomerName&FilterValue=Sony Use your imagination. Some people would opt for building a custom page with a DVWP but if you want to leverage all the functionality of DispForm.aspx this might come in handy if you don’t want to rely on internal SharePoint IDs.

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  • Multi-tenant ASP.NET MVC – Introduction

    - by zowens
    I’ve read a few different blogs that talk about multi-tenancy and how to resolve some of the issues surrounding multi-tenancy. What I’ve come to realize is that these implementations overcomplicate the issues and give only a muddy implementation! I’ve seen some really illogical code out there. I have recently been building a multi-tenancy framework for internal use at eagleenvision.net. Through this process, I’ve realized a few different techniques to make building multi-tenant applications actually quite easy. I will be posting a few different entries over the issue and my personal implementation. In this first post, I will discuss what multi-tenancy means and how my implementation will be structured.   So what’s the problem? Here’s the deal. Multi-tenancy is basically a technique of code-reuse of web application code. A multi-tenant application is an application that runs a single instance for multiple clients. Here the “client” is different URL bindings on IIS using ASP.NET MVC. The problem with different instances of the, essentially, same application is that you have to spin up different instances of ASP.NET. As the number of running instances of ASP.NET grows, so does the memory footprint of IIS. Stack Exchange shifted its architecture to multi-tenancy March. As the blog post explains, multi-tenancy saves cost in terms of memory utilization and physical disc storage. If you use the same code base for many applications, multi-tenancy just makes sense. You’ll reduce the amount of work it takes to synchronize the site implementations and you’ll thank your lucky stars later for choosing to use one application for multiple sites. Multi-tenancy allows the freedom of extensibility while relying on some pre-built code.   You’d think this would be simple. I have actually seen a real lack of reference material on the subject in terms of ASP.NET MVC. This is somewhat surprising given the number of users of ASP.NET MVC. However, I will certainly fill the void ;). Implementing a multi-tenant application takes a little thinking. It’s not straight-forward because the possibilities of implementation are endless. I have yet to see a great implementation of a multi-tenant MVC application. The only one that comes close to what I have in mind is Rob Ashton’s implementation (all the entries are listed on this page). There’s some really nasty code in there… something I’d really like to avoid. He has also written a library (MvcEx) that attempts to aid multi-tenant development. This code is even worse, in my honest opinion. Once I start seeing Reflection.Emit, I have to assume the worst :) In all seriousness, if his implementation makes sense to you, use it! It’s a fine implementation that should be given a look. At least look at the code. I will reference MvcEx going forward as a comparison to my implementation. I will explain why my approach differs from MvcEx and how it is better or worse (hopefully better).   Core Goals of my Multi-Tenant Implementation The first, and foremost, goal is to use Inversion of Control containers to my advantage. As you will see throughout this series, I pass around containers quite frequently and rely on their use heavily. I will be using StructureMap in my implementation. However, you could probably use your favorite IoC tool instead. <RANT> However, please don’t be stupid and abstract your IoC tool. Each IoC is powerful and by abstracting the capabilities, you’re doing yourself a real disservice. Who in the world swaps out IoC tools…? No one!</RANT> (It had to be said.) I will outline some of the goodness of StructureMap as we go along. This is really an invaluable tool in my tool belt and simple to use in my multi-tenant implementation. The second core goal is to represent a tenant as easily as possible. Just as a dependency container will be a first-class citizen, so will a tenant. This allows us to easily extend and use tenants. This will also allow different ways of “plugging in” tenants into your application. In my implementation, there will be a single dependency container for a single tenant. This will enable isolation of the dependencies of the tenant. The third goal is to use composition as a means to delegate “core” functions out to the tenant. More on this later.   Features In MvcExt, “Modules” are a code element of the infrastructure. I have simplified this concept and have named this “Features”. A feature is a simple element of an application. Controllers can be specified to have a feature and actions can have “sub features”. Each tenant can select features it needs and the other features will be hidden to the tenant’s users. My implementation doesn’t require something to be a feature. A controller can be common to all tenants. For example, (as you will see) I have a “Content” controller that will return the CSS, Javascript and Images for a tenant. This is common logic to all tenants and shouldn’t be hidden or considered a “feature”; Content is a core component.   Up next My next post will be all about the code. I will reveal some of the foundation to the way I do multi-tenancy. I will have posts dedicated to Foundation, Controllers, Views, Caching, Content and how to setup the tenants. Each post will be in-depth about the issues and implementation details, while adhering to my core goals outlined in this post. As always, comment with questions of DM me on twitter or send me an email.

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  • Working with Silverlight DataGrid RowDetailsTemplate

    - by mohanbrij
    In this post I am going to show how we can use the Silverlight DataGrid RowDetails Template, Before I start I assume that you know basics of Silverlight and also know how you create a Silverlight Projects. I have started with the Silverlight Application, and kept all the default options before I created a Silverlight Project. After this I added a Silverlight DataGrid control to my MainForm.xaml page, using the DragDrop feature of Visual Studio IDE, this will help me to add the default namespace and references automatically. Just to give you a quick look of what exactly I am going to do, I will show you in the screen below my final target, before I start explaining rest of my codes. Before I start with the real code, first I have to do some ground work, as I am not getting the data from the DB, so I am creating a class where I will populate the dummy data. EmployeeData.cs public class EmployeeData { public string FirstName { get; set; } public string LastName { get; set; } public string Address { get; set; } public string City { get; set; } public string State { get; set; } public string Country { get; set; } public EmployeeData() { } public List<EmployeeData> GetEmployeeData() { List<EmployeeData> employees = new List<EmployeeData>(); employees.Add ( new EmployeeData { Address = "#407, PH1, Foyer Appartment", City = "Bangalore", Country = "India", FirstName = "Brij", LastName = "Mohan", State = "Karnataka" }); employees.Add ( new EmployeeData { Address = "#332, Dayal Niketan", City = "Jamshedpur", Country = "India", FirstName = "Arun", LastName = "Dayal", State = "Jharkhand" }); employees.Add ( new EmployeeData { Address = "#77, MSR Nagar", City = "Bangalore", Country = "India", FirstName = "Sunita", LastName = "Mohan", State = "Karnataka" }); return employees; } } The above class will give me some sample data, I think this will be good enough to start with the actual code. now I am giving below the XAML code from my MainForm.xaml First I will put the Silverlight DataGrid, <data:DataGrid x:Name="gridEmployee" CanUserReorderColumns="False" CanUserSortColumns="False" RowDetailsVisibilityMode="VisibleWhenSelected" HorizontalAlignment="Center" ScrollViewer.VerticalScrollBarVisibility="Auto" Height="200" AutoGenerateColumns="False" Width="350" VerticalAlignment="Center"> Here, the most important property which I am going to set is RowDetailsVisibilityMode="VisibleWhenSelected" This will display the RowDetails only when we select the desired Row. Other option we have in this is Collapsed and Visible. Which will either make the row details always Visible or Always Collapsed. but to get the real effect I have selected VisibleWhenSelected. Now I am going to put the rest of my XAML code. <data:DataGrid.Columns> <!--Begin FirstName Column--> <data:DataGridTextColumn Width="150" Header="First Name" Binding="{Binding FirstName}"/> <!--End FirstName Column--> <!--Begin LastName Column--> <data:DataGridTextColumn Width="150" Header="Last Name" Binding="{Binding LastName}"/> <!--End LastName Column--> </data:DataGrid.Columns> <data:DataGrid.RowDetailsTemplate> <!-- Begin row details section. --> <DataTemplate> <Border BorderBrush="Black" BorderThickness="1" Background="White"> <Grid> <Grid.ColumnDefinitions> <ColumnDefinition Width="0.2*" /> <ColumnDefinition Width="0.8*" /> </Grid.ColumnDefinitions> <Grid.RowDefinitions> <RowDefinition /> <RowDefinition /> <RowDefinition /> <RowDefinition /> </Grid.RowDefinitions> <!-- Controls are bound to FullAddress properties. --> <TextBlock Text="Address : " Grid.Column="0" Grid.Row="0" /> <TextBlock Text="{Binding Address}" Grid.Column="1" Grid.Row="0" /> <TextBlock Text="City : " Grid.Column="0" Grid.Row="1" /> <TextBlock Text="{Binding City}" Grid.Column="1" Grid.Row="1" /> <TextBlock Text="State : " Grid.Column="0" Grid.Row="2" /> <TextBlock Text="{Binding State}" Grid.Column="1" Grid.Row="2" /> <TextBlock Text="Country : " Grid.Column="0" Grid.Row="3" /> <TextBlock Text="{Binding Country}" Grid.Column="1" Grid.Row="3" /> </Grid> </Border> </DataTemplate> <!-- End row details section. --> </data:DataGrid.RowDetailsTemplate>   In the code above, first I am declaring the simple dataGridTextColumn for FirstName and LastName, and after this I am creating the RowDetailTemplate, where we are just putting the code what we usually do to design the Grid. I mean nothing very much RowDetailTemplate Specific, most of the code which you will see inside the RowDetailsTemplate is plain and simple, where I am binding rest of the Address Column. And that,s it. Once we will bind the DataGrid, you are ready to go. In the code below from MainForm.xaml.cs, I am just binding the DataGrid public partial class MainPage : UserControl { public MainPage() { InitializeComponent(); BindControls(); } private void BindControls() { EmployeeData employees = new EmployeeData(); gridEmployee.ItemsSource = employees.GetEmployeeData(); } } Once you will run, you can see the output I have given in the screenshot above. In this example I have just shown the very basic example, now it up to your creativity and requirement, you can put some other controls like checkbox, Images, even other DataGrid, etc inside this RowDetailsTemplate column. I am attaching my sample source code with this post. I have used Silverlight 3 and Visual Studio 2008, but this is fully compatible with you Silverlight 4 and Visual Studio 2010. you may just need to Upgrade the attached Sample. You can download from here.

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  • SQL SERVER – Developer Training Resources and Summary Roundup

    - by pinaldave
    It is always pleasure for any author when other renowned authors in the industry write about you. Earlier I wrote a five part blog series on Developer Training and I have received a phenomenal response to the series. I have received plenty of comments, questions and feedback. I thought it would be nice to sum up the whole series as well answer a few of the questions received. Quick Recap Developer Training - Importance and Significance - Part 1 In this part we discussed the importance of training in the real world. The most important and valuable resource any company is its employee. Employees who have been well-trained will be better at their jobs and produce a better product.  An employee who is well trained obviously knows more about their job and all the technical aspects. I have a very high opinion about training employees and it is the most important task. Developer Training – Employee Morals and Ethics – Part 2 In this part we discussed the most crucial components of training. Often employees are expecting the company to pay for their training and the company expresses no interest in training the employee. Quite often training expenses are the real issue for both the employee and employer. There are companies that pay for 100% of the expenses and there are employees who opt for training on their own expense during their personal time. Training is often looked at as vacation by employee and employers and we need to change this mind-set. One of the ways is to report back the learning to your manager and implement newly learned knowledge in day-to-day work. Developer Training – Difficult Questions and Alternative Perspective - Part 3 This part was the most difficult to write as I tried to address a few difficult questions and answers. Training is such a sensitive issue that many developers when not receiving chance for training think about leaving the organization. The manager often feels pressure to accommodate every single employee for training even though his training budget is limited. It is indeed the responsibility of the developer to get maximum advantage from the training. Training immediately helps organizations but stays as a part of an employee’s knowledge forever. Developer Training – Various Options for Developer Training – Part 4 In this part I tried to explore a few methods and options for training. The generic feedback I received on this blog post was short and I should have explored each of the subject of the training in details. I believe there are two big buckets of training 1) Instructor Lead Training and 2) Self Lead Training. The common element between both the methods is “learning material”. Learning material can be of any format – videos, books, paper notes or just a plain black board. Instructor-led training is a very effective mode but not possible every single time. During the course of the developer’s career, one has to learn lots of new technology and it is almost impossible to have a quality trainer available on that subject at that time. Books are most effective and proven methods, however, it always helps if someone explains the concepts of the book with a demonstration. In recent times I have started to believe in online trainings which leads to a hybrid experience. Online trainings take the best part of the books and the best part of the instructor-led training and gives effective training in a matter of hours. Developer Training – A Conclusive Summary- Part 5 In this part, I shared what I was continuously thinking about developer training. There is no better teacher than oneself. There is no better motivation than a personal desire to learn new technology. Honestly there is nothing more personal learning. That “change is the only constant” and “adapt & overcome” are the essential lessons of life. One cannot stop the learning and resist the change. In the IT industry “ego of knowing all” and the “resistance to change” are the most challenging issues. Once someone overcomes them, life is much easier. I believe that proper and appropriate high quality training can help to address the burning issues. Opinion of Friends I invited a few of my friends to express their opinion about developer training and here are their opinions. I am listing them here in the order of the blog post publishing date. Nakul Vachhrajani - Developer Trainings-Importance, Benefits, Tips and follow-up Nakul’s sums of many of the concepts which are complementary to my blog posts. Nakul addresses the burning question of developer training with different angles. I am personally very impressed by his following statement - “Being skilled does not mean having just a stack of certifications, but it also means having an understanding about the internals of the products that you are working on – and using that knowledge to improve the efficiency & productivity at the workplace in turn resulting in better products, better consulting abilities and a happier self.” Nakul also suggests the online training options of Pluralsight. Vinod Kumar - Training–a necessity or bonus Vinod Kumar comes up with excellent follow up on developer training. Vinod is known for his inspirational writing about SQL Server. Vinod starts with a story of a student who is extremely eager to learn the wisdom of life from a monk but the monk does not accept him as a disciple for a long time. The conversation between student and monk is indeed an essence of all learning. We all want to learn quickly and be successful but the most important thing in life is to have the right attitude towards learning and more so towards life. The blog post end with a very important thought about how to avoid the famous excuse – “I don’t have enough time.” Ritesh Shah - Training – useful or useless? Ritesh brings up very important concept related to training. Ritesh in his meticulous style explains why training is an important and lifelong process. Training must not stop at any age but should continue forever. The moment training stops, progress stops along with. Paras Doshi - Professional Development Resource Paras is known for his to–the-point writing, and has summarized the five part series very precisely. He read the five part series and created a digest summary of the blog post. If you are in a rush and have no time to read my five series – I suggest you read his blog post. Training Resources I am often asked what the best resources for learning new technology are. This is the most difficult question EVER. There are plenty of good training resources available. When it is about training our needs are different, our preference of learning is different and we all have an opinion. Additionally, we all are located in different geographic locations worldwide and there is no way one solution will fit all. However, let me list a few of the training resources which I have built so far and you can consume them if you find it relevant to your need. SQL Server Books SQL Server Interview Questions and Answers SQL Wait Stats SQL Programming Joes 2 Pros SQL Server Video Tutorials SQL Server Questions and Answers SQL Server Performance: Indexing Basics SQL Server Performance: Introduction to Query Tuning SQL in Sixty Seconds Series of Sixty Seconds Learning Video on YouTube Trust me worldwide web is very big and there are plenty of high quality learning materials available worldwide – trainer-led as well online. I suggest you explore various options and make the best choice for yourself. Remember, training is your personal journey and it should never stop. Are you ready? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Developer Training, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • 2 Days of Share &amp; Point

    - by Mark Rackley
    Groovy man… SharePoint Saturday Ozarks is back for 2010, bigger and better than before. Join us for a far out time and learn more about SharePoint in one day than you could in a year from the man… Yes! SharePoint Saturday Ozarks is back! SharePoint Saturday Ozarks is the largest SharePoint conference in Arkansas, Southern Missouri, and the very north east tip of Oklahoma. Last year we had a great turn out with 20 speakers, 5 MVPs, and attendees coming from Arkansas, Texas, Oklahoma, Missouri, Kansas, Nebraska, Indiana, Ohio, Alabama, Michigan, and Washington. Hey Man… what’s SharePoint Saturday anyway? Sounds like a conspiracy man… Not to worry, SharePoint Saturday is not an arm of the government bent on mind control or any attempt what-so-ever to bring you down man. SharePoint Saturday is grass roots effort started by Michael Lotter (http://www.sharepointsaturday.org/pages/about.aspx). It is a FREE one day event where the best SharePoint speakers gather to present their love, hatred, and frustrations of SharePoint to those lucky individuals who attend. Lessons are learned, contacts are made, prizes are won, food is eaten, assorted beverages are consumed until wee hours of the morning. SharePoint Saturday started with just a few sporadic one day events here and there. However, over the past year SharePoint Saturday has exploded and it’s hard to find a weekend where there is NOT a SharePoint Saturday event happing in some corner of the globe. There are even occasions where there are two SharePoint Saturdays on the same day! Many people are pleasantly surprised at the caliber of speakers at these SharePoint Saturday events. For the most part, these speakers are more eloquent, practiced, and practical than those speakers you find at the major multi-day conferences. These guys aren’t even paid to speak.. they do it out of love man… SharePoint Saturday Ozarks 2009 Alumni We had a star studded cast last year with many returning this year! Just check out the fun that they had… John Ferringer – Admin rockstar… I can still sense the awesomeness   SharePoint poster children Mike Watson & Laura Rogers     Lori Gowin spreading the SharePoint Love Eric Shupps is a little bit country and a little bit rock and roll       Cathy Dew, Sean McDonough, and JD Wade relaxing between gigs Actually, you can see real photos from last year’s SharePoint Saturday ozarks here:  picasaweb.google.com/mrackley/SharePointSaturdayOzarks#    What’s new for SharePoint Saturday Ozarks 2010 SharePoint Saturday Ozarks 2010 will totally blow your mind man. We’re getting the band back to together with many returning speakers and few new faces. Joel Oleson will be speaking this year, maybe he’ll grace us with his song stylings. Sadly, once again, Andrew Connell will not be able to attend SharePoint Saturday Ozarks, however he did feel the need to show his support in his own way. Prizes this year currently include books, software, a Zune HD, and much more! Wait Man… You said 2 days? I thought it was a one day event? Correct you are my herbal smelling friend… SharePoint Saturday Ozarks 2010 will spread the love an additional day this year. The first day will be all about the SharePoint love, on day 2 we will be taking a leisurely float down the Buffalo National River for those interested in a truly unique experience (no banjos allowed please).   Here are the details: WHAT 4 – 5 hour float down the Buffalo National River WHEN & WHERE Sunday June 13th. We will be leaving at 10am from the Parking Lot of: Gordon’s Motel & Canoe Rental Old Highway 7 Jasper, AR 72641 (870) 446-5252 Jasper is about 30 minutes south of Harrison, AR on Highway 7 South. You are responsible for bumming a ride to/from Gordon’s Motel, but they will be shuttling us to/from the river and providing canoes and a boxed lunch. WHAT ELSE? The float trip is dependent on the weather of course, we won’t be floating down the river in a thunderstorm, however I planned SPS Ozarks around a time of year ideal for floating. We aren’t talking class 5 rapids here, you don’t need any real skill, but you need to be okay with possibly tipping your canoe over once or twice. You can bring your own assorted beverages with you, but glass containers are not allowed on the river. I suggest a small cooler with extra snacks and drinks. Also bring clothing you can get wet in (these SharePoint people can get ornery). HOW DO I SIGN UP? When you register for SharePoint Saturday Ozarks, you will have the option to also sign up for the float trip. Seats are limited though! If you do not intend to go, please do not take someone else’s place.  The cost for the float trip will be about $35 dollars per person (which you are responsible for unless we find a sponsor). The price includes shuttle to/from river, canoe, life jackets, paddles, and boxed lunch. Far out man… how do I register??? You can register for SharePoint Saturday Ozarks by going to http://spsozarks.eventbrite.com/ We are limited to 200 people for the conference and 50 people for the float trip, so register today before we are sold out. Lodging for SharePoint Saturday Ozarks will once again take place at the Hotel Seville: Annex Suites are available for $103.20 This is So Groovy.. How can I help? I’m glad you asked! We are still looking for a few sponsors and one or two more speakers. If you are interested please let me know!  You can find out more information at http://www.sharepointsaturday.org/ozarks Hey… wait a minute…. what exactly IS SharePoint man??? Come to SharePoint Saturday Ozarks and find out!!  See you guys there!

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  • TFS, G.I. Joe and Under-doing

    If I were to rank the most consistently irritating parts of my work day, using TFS would come in first by a wide margin. Even repeated network outages this week seem like a pleasant reprieve from this monolithic beast. This is not a reflexive anti-Microsoft feeling, that attitude just wouldnt work for a consultant who does .NET development. It is also not an utter dismissal of TFS as worthless; Ive seen people use it effectively on several projects. So why? Ill start with a laundry list of shortcomings. An out of the box UI for work items that is insultingly bad, a source control system that is confoundingly fragile when handling merges, folder renames and long file names, the arcane XML wizardry necessary to customize a template and a build system that adds an extra layer of oddness on top of msbuild. Im sure my legion of readers will soon point out to me how I can work around all these issues, how this is fixed in TFS 2010 or with this add-in, and how once you have everything set up, youre fine. And theyd be right, any one of these problems could be worked around. If not dirty laundry, what else? I thought about it for a while, and came to the conclusion that TFS is so irritating to me because it represents a vision of software development that I find unappealing. To expand upon this, lets start with some wisdom from those great PSAs at the end of the G.I. Joe cartoons of the 80s: Now you know, and knowing is half the battle. In software development, Id go further and say knowing is more than half the battle. Understanding the dimensions of the problem you are trying to solve, the needs of the users, the value that your software can provide are more than half the battle. Implementation of this understanding is not easy, but it is not even possible without this knowledge. Assuming we have a fixed amount of time and mental energy for any project, why does this spell trouble for TFS? If you think about what TFS is doing, its offering you a huge array of options to track the day to day implementation of your project. From tasks, to code churn, to test coverage. All valuable metrics, but only in exchange for valuable time to get it all working. In addition, when you have a shiny toy like TFS, the temptation is to feel obligated to use it. So the push from TFS is to encourage a project manager and team to focus on process and metrics around process. You can get great visibility, and graphs to show your project stakeholders, but none of that is important if you are not implementing the right product. Not just unimportant, these activities can be harmful as they drain your time and sap your creativity away from the rest of the project. To be more concrete, lets suppose your organization has invested the time to create a template for your projects and trained people in how to use it, so there is no longer a big investment of time for each project to get up and running. First, Id challenge if that template could be specific enough to be full featured and still applicable for any project. Second, the very existence of this template would be a indication to a project manager that the success of their project was somehow directly related to fitting management of that project into this format. Again, while the capabilities are wonderful, the mirage is there; just get everything into TFS and your project will run smoothly. Ill close the loop on this first topic by proposing a thought experiment. Think of the projects youve worked on. How many times have you been chagrined to discover youve implemented the wrong feature, misunderstood how a feature should work or just plain spent too much time on a screen that nobody uses? That sounds like a really worthwhile area to invest time in improving. How about going back to these projects and thinking about how many times you wished you had optimized the state change flow of your tasks or been embarrassed to not have a code churn report linked back to the latest changeset? With thanks to the Real American Heroes, Ill move on to a more current influence, that of the developers at 37signals, and their philosophy towards software development. This philosophy, fully detailed in the books Getting Real and Rework, is a vision of software that under does the competition. This is software that is deliberately limited in functionality in order to concentrate fully on making sure ever feature that is there is awesome and needed. Why is this relevant? Well, in one of those fun seeming paradoxes in life, constraints can be a spark for creativity. Think Twitter, the small screen of an iPhone, the limitations of HTML for applications, the low memory limits of older or embedded system. As long as there is some freedom within those constraints, amazing things emerge. For project management, some of the most respected people in the industry recommend using just index cards, pens and tape. They argue that with change the constant in software development, your process should be as limited (yet rigorous) as possible. Looking at TFS, this is not a system designed to under do anybody. It is a big jumble of components and options, with every feature you could think of. Predictably this means many basic functions are hard to use. For task management, many people just use an Excel spreadsheet linked up to TFS. Not a stirring endorsement of the tooling there. TFS as a whole would be far more appealing to me if there was less of it, but better. Id cut 50% of the features to make the other half really amaze and inspire me. And thats really the heart of the matter. TFS has great promise and I want to believe it can work better. But ultimately it focuses your attention on a lot of stuff that doesnt really matter and then clamps down your creativity in a mess of forms and dialogs obscuring what does.   --- Relevant Links --- All those great G.I. Joe PSAs are on YouTube, including lots of mashed up versions. A simple Google search will get you on the right track.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Cloud Based Load Testing Using TF Service &amp; VS 2013

    - by Tarun Arora [Microsoft MVP]
    Originally posted on: http://geekswithblogs.net/TarunArora/archive/2013/06/30/cloud-based-load-testing-using-tf-service-amp-vs-2013.aspx One of the new features announced as part of the Visual Studio 2013 Ultimate Preview is ‘Cloud Based Load Testing’. In this blog post I’ll walk you through, What is Cloud Based Load Testing? How have I been using this feature? – Success story! Where can you find more resources on this feature? What is Cloud Based Load Testing? It goes without saying that performance testing your application not only gives you the confidence that the application will work under heavy levels of stress but also gives you the ability to test how scalable the architecture of your application is. It is important to know how much is too much for your application! Working with various clients in the industry I have realized that the biggest barriers in Load Testing & Performance Testing adoption are, High infrastructure and administration cost that comes with this phase of testing Time taken to procure & set up the test infrastructure Finding use for this infrastructure investment after completion of testing Is cloud the answer? 100% Visual Studio Compatible Scalable and Realistic Start testing in < 2 minutes Intuitive Pay only for what you need Use existing on premise tests on cloud There are a lot of vendors out there offering Cloud Based Load Testing, to name a few, Load Storm Soasta Blaze Meter Blitz And others… The question you may want to ask is, why should you go with Microsoft’s Cloud based Load Test offering. If you are a Microsoft shop or already have investments in Microsoft technologies, you’ll see great benefit in the natural integration this offers with existing Microsoft products such as Visual Studio and Windows Azure. For example, your existing Web tests authored in Visual Studio 2010 or Visual Studio 2012 will run on the cloud without requiring any modifications what so ever. Microsoft’s cloud test rig also supports API based testing, for example, if you are building a WPF application which consumes WCF services, you can write unit tests to invoke the WCF service, these tests can be run on the cloud test rig and loaded with ‘N’ concurrent users for performance testing. If you have your assets already hosted in the Azure and possibly in the same data centre as the Cloud test rig, your Azure app will not incur a usage cost because of the generated traffic since the traffic is coming from the same data centre. The licensing or pricing information on Microsoft’s cloud based Load test service is yet to be announced, but I would expect this to be priced attractively to match the market competition.   The only additional configuration required for running load tests on Microsoft Cloud based Load Tests service is to select the Test run location as Run tests using Visual Studio Team Foundation Service, How have I been using Microsoft’s Cloud based Load Test Service? I have been part of the Microsoft Cloud Based Load Test Service advisory council for the last 7 months. This gave the opportunity to see the product shape up from concept to working solution. I was also the first person outside of Microsoft to try this offering out. This gave me the opportunity to test real world application at various clients using the Microsoft Load Test Service and provide real world feedback to the Microsoft product team. One of the most recent systems I tested using the Load Test Service has been an insurance quote generation engine. This insurance quote generation engine is,   hosted in Windows Azure expected to get quote requests from across the globe expected to handle 5 Million quote requests in a day (not clear how this load will be distributed across the day) There was no way, I could simulate such kind of load from on premise without standing up additional hardware. But Microsoft’s Cloud based Load Test service allowed me to test my key performance testing scenarios, i.e. Simulate expected Load, Endurance Testing, Threshold Testing and Testing for Latency. Simulating expected load: approach to devising a load pattern My approach to devising a load test pattern has been to run the test scenario with 1 user to figure out the response time. Then work out how many users are required to reach the target load. So, for example, to invoke 1 quote from the quote engine software takes 0.5 seconds. Now if you do the math,   1 quote request by 1 user = 0.5 seconds   quotes generated by 1 user in 24 hour = 1 * (((2 * 60) * 60) * 24) = 172,800   quotes generated by 30 users in 24 hours = 172,800 * 30 =  5,184,000 This was a very simple example, if your application requires more concurrent users to test scenario’s such as caching, etc then you can devise your own load pattern, some examples of load test patterns can be found here.  Endurance Testing To test for endurance, I loaded the quote generation engine with an expected fixed user load and ran the test for very long duration such as over 48 hours and observed the affect of the long running test on the Azure infrastructure. Currently Microsoft Load Test service does not support metrics from the machine under test. I used Azure diagnostics to begin with, but later started using Cerebrata Azure Diagnostics Manager to capture the metrics of the machine under test. Threshold Testing To figure out how much user load the application could cope with before falling on its belly, I opted to step load the quote generation engine by incrementing user load with different variations of incremental user load per minute till the application crashed out and forced an IIS reset. Testing for Latency Currently the Microsoft Load Test service does not support generating geographically distributed load, I however, deployed the insurance quote generation engine in different Azure data centres and ran the same set of performance tests to measure for latency. Because I could compare load test results from different runs by exporting the results to excel (this feature is provided out of the box right from Visual Studio 2010) I could see the different in response times. More resources on Microsoft Cloud based Load Test Service A few important links to get you started, Download Visual Studio Ultimate 2013 Preview Getting started guide for load testing using Team Foundation Service Troubleshooting guide for FAQs and known issues Team Foundation Service forum for questions and support Detailed demo and presentation (link to Tech-Ed session recording) Detailed demo and presentation (link to Build session recording) There a few limits on the usage of Microsoft Cloud based Load Test service that you can read about here. If you have any feedback on Microsoft Cloud based Load Test service, feel free to share it with the product team via the Visual Studio User Voice forum. I hope you found this useful. Thank you for taking the time out and reading this blog post. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Stay tuned!

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  • Recover Deleted Files on an NTFS Hard Drive from a Ubuntu Live CD

    - by Trevor Bekolay
    Accidentally deleting a file is a terrible feeling. Not being able to boot into Windows and undelete that file makes that even worse. Fortunately, you can recover deleted files on NTFS hard drives from an Ubuntu Live CD. To show this process, we created four files on the desktop of a Windows XP machine, and then deleted them. We then booted up the same machine with the bootable Ubuntu 9.10 USB Flash Drive that we created last week. Once Ubuntu 9.10 boots up, open a terminal by clicking Applications in the top left of the screen, and then selecting Accessories > Terminal. To undelete our files, we first need to identify the hard drive that we want to undelete from. In the terminal window, type in: sudo fdisk –l and press enter. What you’re looking for is a line that ends with HPSF/NTFS (under the heading System). In our case, the device is “/dev/sda1”. This may be slightly different for you, but it will still begin with /dev/. Note this device name. If you have more than one hard drive partition formatted as NTFS, then you may be able to identify the correct partition by the size. If you look at the second line of text in the screenshot above, it reads “Disk /dev/sda: 136.4 GB, …” This means that the hard drive that Ubuntu has named /dev/sda is 136.4 GB large. If your hard drives are of different size, then this information can help you track down the right device name to use. Alternatively, you can just try them all, though this can be time consuming for large hard drives. Now that you know the name Ubuntu has assigned to your hard drive, we’ll scan it to see what files we can uncover. In the terminal window, type: sudo ntfsundelete <HD name> and hit enter. In our case, the command is: sudo ntfsundelete /dev/sda1 The names of files that can recovered show up in the far right column. The percentage in the third column tells us how much of that file can be recovered. Three of the four files that we originally deleted are showing up in this list, even though we shut down the computer right after deleting the four files – so even in ideal cases, your files may not be recoverable. Nevertheless, we have three files that we can recover – two JPGs and an MPG. Note: ntfsundelete is immediately available in the Ubuntu 9.10 Live CD. If you are in a different version of Ubuntu, or for some other reason get an error when trying to use ntfsundelete, you can install it by entering “sudo apt-get install ntfsprogs” in a terminal window. To quickly recover the two JPGs, we will use the * wildcard to recover all of the files that end with .jpg. In the terminal window, enter sudo ntfsundelete <HD name> –u –m *.jpg which is, in our case, sudo ntfsundelete /dev/sda1 –u –m *.jpg The two files are recovered from the NTFS hard drive and saved in the current working directory of the terminal. By default, this is the home directory of the current user, though we are working in the Desktop folder. Note that the ntfsundelete program does not make any changes to the original NTFS hard drive. If you want to take those files and put them back in the NTFS hard drive, you will have to move them there after they are undeleted with ntfsundelete. Of course, you can also put them on your flash drive or open Firefox and email them to yourself – the sky’s the limit! We have one more file to undelete – our MPG. Note the first column on the far left. It contains a number, its Inode. Think of this as the file’s unique identifier. Note this number. To undelete a file by its Inode, enter the following in the terminal: sudo ntfsundelete <HD name> –u –i <Inode> In our case, this is: sudo ntfsundelete /dev/sda1 –u –i 14159 This recovers the file, along with an identifier that we don’t really care about. All three of our recoverable files are now recovered. However, Ubuntu lets us know visually that we can’t use these files yet. That’s because the ntfsundelete program saves the files as the “root” user, not the “ubuntu” user. We can verify this by typing the following in our terminal window: ls –l We want these three files to be owned by ubuntu, not root. To do this, enter the following in the terminal window: sudo chown ubuntu <Files> If the current folder has other files in it, you may not want to change their owner to ubuntu. However, in our case, we only have these three files in this folder, so we will use the * wildcard to change the owner of all three files. sudo chown ubuntu * The files now look normal, and we can do whatever we want with them. Hopefully you won’t need to use this tip, but if you do, ntfsundelete is a nice command-line utility. It doesn’t have a fancy GUI like many of the similar Windows programs, but it is a powerful tool that can recover your files quickly. See ntfsundelete’s manual page for more detailed usage information Similar Articles Productive Geek Tips Reset Your Ubuntu Password Easily from the Live CDUse Ubuntu Live CD to Backup Files from Your Dead Windows ComputerCreate a Bootable Ubuntu 9.10 USB Flash DriveCreate a Bootable Ubuntu USB Flash Drive the Easy WayGuide to Using Check Disk in Windows Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Windows 7 Easter Theme YoWindoW, a real time weather screensaver Optimize your computer the Microsoft way Stormpulse provides slick, real time weather data Geek Parents – Did you try Parental Controls in Windows 7? Change DNS servers on the fly with DNS Jumper

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  • Enhanced REST Support in Oracle Service Bus 11gR1

    - by jeff.x.davies
    In a previous entry on REST and Oracle Service Bus (see http://blogs.oracle.com/jeffdavies/2009/06/restful_services_with_oracle_s_1.html) I encoded the REST query string really as part of the relative URL. For example, consider the following URI: http://localhost:7001/SimpleREST/Products/id=1234 Now, technically there is nothing wrong with this approach. However, it is generally more common to encode the search parameters into the query string. Take a look at the following URI that shows this principle http://localhost:7001/SimpleREST/Products?id=1234 At first blush this appears to be a trivial change. However, this approach is more intuitive, especially if you are passing in multiple parameters. For example: http://localhost:7001/SimpleREST/Products?cat=electronics&subcat=television&mfg=sony The above URI is obviously used to retrieve a list of televisions made by Sony. In prior versions of OSB (before 11gR1PS3), parsing the query string of a URI was more difficult than in the current release. In 11gR1PS3 it is now much easier to parse the query strings, which in turn makes developing REST services in OSB even easier. In this blog entry, we will re-implement the REST-ful Products services using query strings for passing parameter information. Lets begin with the implementation of the Products REST service. This service is implemented in the Products.proxy file of the project. Lets begin with the overall structure of the service, as shown in the following screenshot. This is a common pattern for REST services in the Oracle Service Bus. You implement different flows for each of the HTTP verbs that you want your service to support. Lets take a look at how the GET verb is implemented. This is the path that is taken of you were to point your browser to: http://localhost:7001/SimpleREST/Products/id=1234 There is an Assign action in the request pipeline that shows how to extract a query parameter. Here is the expression that is used to extract the id parameter: $inbound/ctx:transport/ctx:request/http:query-parameters/http:parameter[@name="id"]/@value The Assign action that stores the value into an OSB variable named id. Using this type of XPath statement you can query for any variables by name, without regard to their order in the parameter list. The Log statement is there simply to provided some debugging info in the OSB server console. The response pipeline contains a Replace action that constructs the response document for our rest service. Most of the response data is static, but the ID field that is returned is set based upon the query-parameter that was passed into the REST proxy. Testing the REST service with a browser is very simple. Just point it to the URL I showed you earlier. However, the browser is really only good for testing simple GET services. The OSB Test Console provides a much more robust environment for testing REST services, no matter which HTTP verb is used. Lets see how to use the Test Console to test this GET service. Open the OSB we console (http://localhost:7001/sbconsole) and log in as the administrator. Click on the Test Console icon (the little "bug") next to the Products proxy service in the SimpleREST project. This will bring up the Test Console browser window. Unlike SOAP services, we don't need to do much work in the request document because all of our request information will be encoded into the URI of the service itself. Belore the Request Document section of the Test Console is the Transport section. Expand that section and modify the query-parameters and http-method fields as shown in the next screenshot. By default, the query-parameters field will have the tags already defined. You just need to add a tag for each parameter you want to pass into the service. For out purposes with this particular call, you'd set the quer-parameters field as follows: <tp:parameter name="id" value="1234" /> </tp:query-parameters> Now you are ready to push the Execute button to see the results of the call. That covers the process for parsing query parameters using OSB. However, what if you have an OSB proxy service that needs to consume a REST-ful service? How do you tell OSB to pass the query parameters to the external service? In the sample code you will see a 2nd proxy service called CallREST. It invokes the Products proxy service in exactly the same way it would invoke any REST service. Our CallREST proxy service is defined as a SOAP service. This help to demonstrate OSBs ability to mediate between service consumers and service providers, decreasing the level of coupling between them. If you examine the message flow for the CallREST proxy service, you'll see that it uses an Operational branch to isolate processing logic for each operation that is defined by the SOAP service. We will focus on the getProductDetail branch, that calls the Products REST service using the HTTP GET verb. Expand the getProduct pipeline and the stage node that it contains. There is a single Assign statement that simply extracts the productID from the SOA request and stores it in a local OSB variable. Nothing suprising here. The real work (and the real learning) occurs in the Route node below the pipeline. The first thing to learn is that you need to use a route node when calling REST services, not a Service Callout or a Publish action. That's because only the Routing action has access to the $oubound variable, especially when invoking a business service. The Routing action contains 3 Insert actions. The first Insert action shows how to specify the HTTP verb as a GET. The second insert action simply inserts the XML node into the request. This element does not exist in the request by default, so we need to add it manually. Now that we have the element defined in our outbound request, we can fill it with the parameters that we want to send to the REST service. In the following screenshot you can see how we define the id parameter based on the productID value we extracted earlier from the SOAP request document. That expression will look for the parameter that has the name id and extract its value. That's all there is to it. You now know how to take full advantage of the query parameter parsing capability of the Oracle Service Bus 11gR1PS2. Download the sample source code here: rest2_sbconfig.jar Ubuntu and the OSB Test Console You will get an error when you try to use the Test Console with the Oracle Service Bus, using Ubuntu (or likely a number of other Linux distros also). The error (shown below) will state that the Test Console service is not running. The fix for this problem is quite simple. Open up the WebLogic Server administrator console (usually running at http://localhost:7001/console). In the Domain Structure window on the left side of the console, select the Servers entry under the Environment heading. The select the Admin Server entry in the main window of the console. By default, you should be viewing the Configuration tabe and the General sub tab in the main window. Look for the Listen Address field. By default it is blank, which means it is listening on all interfaces. For some reason Ubuntu doesn't like this. So enter a value like localhost or the specific IP address or DNS name for your server (usually its just localhost in development envirionments). Save your changes and restart the server. Your Test Console will now work correctly.

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  • WebSocket and Java EE 7 - Getting Ready for JSR 356 (TOTD #181)

    - by arungupta
    WebSocket is developed as part of HTML 5 specification and provides a bi-directional, full-duplex communication channel over a single TCP socket. It provides dramatic improvement over the traditional approaches of Polling, Long-Polling, and Streaming for two-way communication. There is no latency from establishing new TCP connections for each HTTP message. There is a WebSocket API and the WebSocket Protocol. The Protocol defines "handshake" and "framing". The handshake defines how a normal HTTP connection can be upgraded to a WebSocket connection. The framing defines wire format of the message. The design philosophy is to keep the framing minimum to avoid the overhead. Both text and binary data can be sent using the API. WebSocket may look like a competing technology to Server-Sent Events (SSE), but they are not. Here are the key differences: WebSocket can send and receive data from a client. A typical example of WebSocket is a two-player game or a chat application. Server-Sent Events can only push data data to the client. A typical example of SSE is stock ticker or news feed. With SSE, XMLHttpRequest can be used to send data to the server. For server-only updates, WebSockets has an extra overhead and programming can be unecessarily complex. SSE provides a simple and easy-to-use model that is much better suited. SSEs are sent over traditional HTTP and so no modification is required on the server-side. WebSocket require servers that understand the protocol. SSE have several features that are missing from WebSocket such as automatic reconnection, event IDs, and the ability to send arbitrary events. The client automatically tries to reconnect if the connection is closed. The default wait before trying to reconnect is 3 seconds and can be configured by including "retry: XXXX\n" header where XXXX is the milliseconds to wait before trying to reconnect. Event stream can include a unique event identifier. This allows the server to determine which events need to be fired to each client in case the connection is dropped in between. The data can span multiple lines and can be of any text format as long as EventSource message handler can process it. WebSockets provide true real-time updates, SSE can be configured to provide close to real-time by setting appropriate timeouts. OK, so all excited about WebSocket ? Want to convert your POJOs into WebSockets endpoint ? websocket-sdk and GlassFish 4.0 is here to help! The complete source code shown in this project can be downloaded here. On the server-side, the WebSocket SDK converts a POJO into a WebSocket endpoint using simple annotations. Here is how a WebSocket endpoint will look like: @WebSocket(path="/echo")public class EchoBean { @WebSocketMessage public String echo(String message) { return message + " (from your server)"; }} In this code "@WebSocket" is a class-level annotation that declares a POJO to accept WebSocket messages. The path at which the messages are accepted is specified in this annotation. "@WebSocketMessage" indicates the Java method that is invoked when the endpoint receives a message. This method implementation echoes the received message concatenated with an additional string. The client-side HTML page looks like <div style="text-align: center;"> <form action=""> <input onclick="send_echo()" value="Press me" type="button"> <input id="textID" name="message" value="Hello WebSocket!" type="text"><br> </form></div><div id="output"></div> WebSocket allows a full-duplex communication. So the client, a browser in this case, can send a message to a server, a WebSocket endpoint in this case. And the server can send a message to the client at the same time. This is unlike HTTP which follows a "request" followed by a "response". In this code, the "send_echo" method in the JavaScript is invoked on the button click. There is also a <div> placeholder to display the response from the WebSocket endpoint. The JavaScript looks like: <script language="javascript" type="text/javascript"> var wsUri = "ws://localhost:8080/websockets/echo"; var websocket = new WebSocket(wsUri); websocket.onopen = function(evt) { onOpen(evt) }; websocket.onmessage = function(evt) { onMessage(evt) }; websocket.onerror = function(evt) { onError(evt) }; function init() { output = document.getElementById("output"); } function send_echo() { websocket.send(textID.value); writeToScreen("SENT: " + textID.value); } function onOpen(evt) { writeToScreen("CONNECTED"); } function onMessage(evt) { writeToScreen("RECEIVED: " + evt.data); } function onError(evt) { writeToScreen('<span style="color: red;">ERROR:</span> ' + evt.data); } function writeToScreen(message) { var pre = document.createElement("p"); pre.style.wordWrap = "break-word"; pre.innerHTML = message; output.appendChild(pre); } window.addEventListener("load", init, false);</script> In this code The URI to connect to on the server side is of the format ws://<HOST>:<PORT>/websockets/<PATH> "ws" is a new URI scheme introduced by the WebSocket protocol. <PATH> is the path on the endpoint where the WebSocket messages are accepted. In our case, it is ws://localhost:8080/websockets/echo WEBSOCKET_SDK-1 will ensure that context root is included in the URI as well. WebSocket is created as a global object so that the connection is created only once. This object establishes a connection with the given host, port and the path at which the endpoint is listening. The WebSocket API defines several callbacks that can be registered on specific events. The "onopen", "onmessage", and "onerror" callbacks are registered in this case. The callbacks print a message on the browser indicating which one is called and additionally also prints the data sent/received. On the button click, the WebSocket object is used to transmit text data to the endpoint. Binary data can be sent as one blob or using buffering. The HTTP request headers sent for the WebSocket call are: GET ws://localhost:8080/websockets/echo HTTP/1.1Origin: http://localhost:8080Connection: UpgradeSec-WebSocket-Extensions: x-webkit-deflate-frameHost: localhost:8080Sec-WebSocket-Key: mDbnYkAUi0b5Rnal9/cMvQ==Upgrade: websocketSec-WebSocket-Version: 13 And the response headers received are Connection:UpgradeSec-WebSocket-Accept:q4nmgFl/lEtU2ocyKZ64dtQvx10=Upgrade:websocket(Challenge Response):00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00 The headers are shown in Chrome as shown below: The complete source code shown in this project can be downloaded here. The builds from websocket-sdk are integrated in GlassFish 4.0 builds. Would you like to live on the bleeding edge ? Then follow the instructions below to check out the workspace and install the latest SDK: Check out the source code svn checkout https://svn.java.net/svn/websocket-sdk~source-code-repository Build and install the trunk in your local repository as: mvn install Copy "./bundles/websocket-osgi/target/websocket-osgi-0.3-SNAPSHOT.jar" to "glassfish3/glassfish/modules/websocket-osgi.jar" in your GlassFish 4 latest promoted build. Notice, you need to overwrite the JAR file. Anybody interested in building a cool application using WebSocket and get it running on GlassFish ? :-) This work will also feed into JSR 356 - Java API for WebSocket. On a lighter side, there seems to be less agreement on the name. Here are some of the options that are prevalent: WebSocket (W3C API, the URL is www.w3.org/TR/websockets though) Web Socket (HTML5 Demos - html5demos.com/web-socket) Websocket (Jenkins Plugin - wiki.jenkins-ci.org/display/JENKINS/Websocket%2BPlugin) WebSockets (Used by Mozilla - developer.mozilla.org/en/WebSockets, but use WebSocket as well) Web sockets (HTML5 Working Group - www.whatwg.org/specs/web-apps/current-work/multipage/network.html) Web Sockets (Chrome Blog - blog.chromium.org/2009/12/web-sockets-now-available-in-google.html) I prefer "WebSocket" as that seems to be most common usage and used by the W3C API as well. What do you use ?

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  • Big Data – Is Big Data Relevant to me? – Big Data Questionnaires – Guest Post by Vinod Kumar

    - by Pinal Dave
    This guest post is by Vinod Kumar. Vinod Kumar has worked with SQL Server extensively since joining the industry over a decade ago. Working on various versions of SQL Server 7.0, Oracle 7.3 and other database technologies – he now works with the Microsoft Technology Center (MTC) as a Technology Architect. Let us read the blog post in Vinod’s own voice. I think the series from Pinal is a good one for anyone planning to start on Big Data journey from the basics. In my daily customer interactions this buzz of “Big Data” always comes up, I react generally saying – “Sir, do you really have a ‘Big Data’ problem or do you have a big Data problem?” Generally, there is a silence in the air when I ask this question. Data is everywhere in organizations – be it big data, small data, all data and for few it is bad data which is same as no data :). Wow, don’t discount me as someone who opposes “Big Data”, I am a big supporter as much as I am a critic of the abuse of this term by the people. In this post, I wanted to let my mind flow so that you can also think in the direction I want you to see these concepts. In any case, this is not an exhaustive dump of what is in my mind – but you will surely get the drift how I am going to question Big Data terms from customers!!! Is Big Data Relevant to me? Many of my customers talk to me like blank whiteboard with no idea – “why Big Data”. They want to jump into the bandwagon of technology and they want to decipher insights from their unexplored data a.k.a. unstructured data with structured data. So what are these industry scenario’s that come to mind? Here are some of them: Financials Fraud detection: Banks and Credit cards are monitoring your spending habits on real-time basis. Customer Segmentation: applies in every industry from Banking to Retail to Aviation to Utility and others where they deal with end customer who consume their products and services. Customer Sentiment Analysis: Responding to negative brand perception on social or amplify the positive perception. Sales and Marketing Campaign: Understand the impact and get closer to customer delight. Call Center Analysis: attempt to take unstructured voice recordings and analyze them for content and sentiment. Medical Reduce Re-admissions: How to build a proactive follow-up engagements with patients. Patient Monitoring: How to track Inpatient, Out-Patient, Emergency Visits, Intensive Care Units etc. Preventive Care: Disease identification and Risk stratification is a very crucial business function for medical. Claims fraud detection: There is no precise dollars that one can put here, but this is a big thing for the medical field. Retail Customer Sentiment Analysis, Customer Care Centers, Campaign Management. Supply Chain Analysis: Every sensors and RFID data can be tracked for warehouse space optimization. Location based marketing: Based on where a check-in happens retail stores can be optimize their marketing. Telecom Price optimization and Plans, Finding Customer churn, Customer loyalty programs Call Detail Record (CDR) Analysis, Network optimizations, User Location analysis Customer Behavior Analysis Insurance Fraud Detection & Analysis, Pricing based on customer Sentiment Analysis, Loyalty Management Agents Analysis, Customer Value Management This list can go on to other areas like Utility, Manufacturing, Travel, ITES etc. So as you can see, there are obviously interesting use cases for each of these industry verticals. These are just representative list. Where to start? A lot of times I try to quiz customers on a number of dimensions before starting a Big Data conversation. Are you getting the data you need the way you want it and in a timely manner? Can you get in and analyze the data you need? How quickly is IT to respond to your BI Requests? How easily can you get at the data that you need to run your business/department/project? How are you currently measuring your business? Can you get the data you need to react WITHIN THE QUARTER to impact behaviors to meet your numbers or is it always “rear-view mirror?” How are you measuring: The Brand Customer Sentiment Your Competition Your Pricing Your performance Supply Chain Efficiencies Predictive product / service positioning What are your key challenges of driving collaboration across your global business?  What the challenges in innovation? What challenges are you facing in getting more information out of your data? Note: Garbage-in is Garbage-out. Hold good for all reporting / analytics requirements Big Data POCs? A number of customers get into the realm of setting a small team to work on Big Data – well it is a great start from an understanding point of view, but I tend to ask a number of other questions to such customers. Some of these common questions are: To what degree is your advanced analytics (natural language processing, sentiment analysis, predictive analytics and classification) paired with your Big Data’s efforts? Do you have dedicated resources exploring the possibilities of advanced analytics in Big Data for your business line? Do you plan to employ machine learning technology while doing Advanced Analytics? How is Social Media being monitored in your organization? What is your ability to scale in terms of storage and processing power? Do you have a system in place to sort incoming data in near real time by potential value, data quality, and use frequency? Do you use event-driven architecture to manage incoming data? Do you have specialized data services that can accommodate different formats, security, and the management requirements of multiple data sources? Is your organization currently using or considering in-memory analytics? To what degree are you able to correlate data from your Big Data infrastructure with that from your enterprise data warehouse? Have you extended the role of Data Stewards to include ownership of big data components? Do you prioritize data quality based on the source system (that is Facebook/Twitter data has lower quality thresholds than radio frequency identification (RFID) for a tracking system)? Do your retention policies consider the different legal responsibilities for storing Big Data for a specific amount of time? Do Data Scientists work in close collaboration with Data Stewards to ensure data quality? How is access to attributes of Big Data being given out in the organization? Are roles related to Big Data (Advanced Analyst, Data Scientist) clearly defined? How involved is risk management in the Big Data governance process? Is there a set of documented policies regarding Big Data governance? Is there an enforcement mechanism or approach to ensure that policies are followed? Who is the key sponsor for your Big Data governance program? (The CIO is best) Do you have defined policies surrounding the use of social media data for potential employees and customers, as well as the use of customer Geo-location data? How accessible are complex analytic routines to your user base? What is the level of involvement with outside vendors and third parties in regard to the planning and execution of Big Data projects? What programming technologies are utilized by your data warehouse/BI staff when working with Big Data? These are some of the important questions I ask each customer who is actively evaluating Big Data trends for their organizations. These questions give you a sense of direction where to start, what to use, how to secure, how to analyze and more. Sign off Any Big data is analysis is incomplete without a compelling story. The best way to understand this is to watch Hans Rosling – Gapminder (2:17 to 6:06) videos about the third world myths. Don’t get overwhelmed with the Big Data buzz word, the destination to what your data speaks is important. In this blog post, we did not particularly look at any Big Data technologies. This is a set of questionnaire one needs to keep in mind as they embark their journey of Big Data. I did write some of the basics in my blog: Big Data – Big Hype yet Big Opportunity. Do let me know if these questions make sense?  Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • CodePlex Daily Summary for Sunday, May 30, 2010

    CodePlex Daily Summary for Sunday, May 30, 2010New ProjectsAviva Solutions C# Coding Guidelines: A set of C# coding guidelines, coding standards, layout rules, FxCop rulesets and (upcoming) custom FxCop and StyleCop rules for improving the over...BKWork: private project.classbook: du an trong vong 10 ngay. Nhom (Do Bao Linh, Phan Thanh Tai, Nguyen Dang Loc)Du an - 01: Du an mon thay LuongEndNote助手: EndNote Helper is a assistant tool for EndNote, which make your task of reference management more convinent. EndNote 助手是一个用于辅助EndNote进行文献管理的小工具,它可...Evoucher: Simple Evoucher Sales SystemFiddler Delayed Responses Extension: A fiddler extension that help developers delay the delivery of HTML Responses to applications. Some delay user stories: - Delivery of css to HTML ...Generic Entity Model 2: GEM2 is lightweight entity framework for building custom business solutions. It enables rapid approach to entity logic design, while offering out o...GY06: 这个是长大工院于2009年发起的项目,因为种种原因没有完成。JoshDOS: JoshDOS is a command line operating system kernel based off COSMOS. It can be booted from actual hardware and built in Visual Studio using .NET la...PhysicsFMUDeluxe.NET: Este projeto é desenvolvido com o intuíto de treinar o desenvolvimento de aplicações em C#. Ele contém ferramentas para cálculos de física e matemá...Reactor Services Platform: Reactor is a service composition and deployment grid that streamlines developing, composing, deploying and managing services. Reactor Services are ...SerafinApartment: Simple MVC 2 application for apartment rental. It is multingual booking system, that allows users to register, book and subscribe for notifications...Silverlight Audio Effect Box: This is a C# Silverlight 4 sample application which process audio sample in near real time. It allows to capture the default audio input device and...Smart Voice: Smart Voice let's you control Skype using your voice. It allows you to write messages, issue phone calls, etc. This application was developed think...WebDotNet - The minimalist web framework inspired by web.py: WebDotNet is an experiment in web frameworks. Inspired by the python web framework, web.py, it is an exercise in extreme minimalism in a framework...New ReleasesAcies: Acies - Alpha Build 0.0.7: Alpha release. Requires Microsoft XNA Framework Redistributable 3.1 (http://www.microsoft.com/downloads/details.aspx?FamilyID=53867a2a-e249-4560-...AdventureWorksLT 2008 Sample Database Script: AdventureWorksLT 2008 R2 DB Script: This script is based on latest download from the Sample database for SQL Server 2008 R2. The original download from the sample is approx 84 MB and ...ASP.NET Wiki Control: Release 1.3.1: - Removed ASP.NET Session dependency. BreadCrumbs will now work with sessions disabled. Can now also share a URL and have the breadcrumb appropriat...Aviva Solutions C# Coding Guidelines: Visual Studio 2010 Rule Sets: Rule Sets targetting different styles of projects.bvcms - Bellevue Church Management System: Source: This source was used to build the latest {church}.bvcms.comCC.Yacht: CC.Yacht 1.0.10.529: This is the initial release of CC.Yacht. Marked as beta since I don't have any testing/feedback beyond that of myself and my wife.Community Forums NNTP bridge: Community Forums NNTP Bridge V14: Release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open source NNTP bridge. This release has add...Community Forums NNTP bridge: Community Forums NNTP Bridge V15: Release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open source NNTP bridge. This release has add...Coronasoft Cryostasis scripting engine: CCSE v0.0.1.0 BETA: This is the 0.0.1.0 Beta Release. If you find any bugs Post them as a comment or in the Discussions tabEndNote助手: EndNote助手2.1.0..0: 去除了注册验证机制。Fiddler Delayed Responses Extension: v0.1: Version 0.1 of Fiddler Delayed Responses Extension. See ChangeLog for more information.Generic Entity Model 2: GEM2 build 52510: This is first BETA release of GEM2! Following implementation is still missing from initial plan: Detailed documentation MySQL operational databa...JoshDOS: JoshDOS Souce: This is the souce for the JoshDOS 1.0 OS kernel. You need the COSMOS user kit to use.JoshDOS: Shell Version 1.0: Whats in this download *JoshDOS user kit *JoshDOS VStudio starter kit *JoshDOS documentation Note: You will need the COSMOS user kit to start deve...miniTodo: mini Todo version 0.3: Todo完了時に音が出なかったのを修正Model Virtual Casting - ASPItalia.com: Model Virtual Casting 0.2: Model Virtual Casting 0.2Questa seconda release di ModelVC è corrispondente a quella mostrata in occasione della Real Code Conference 4.0 tenutasi ...PhysicsFMUDeluxe.NET: PhysicsFMUDeluxe.NET - Setup: Primeira versão pública do PhysicsFMUDeluxe.NETSilverlight Audio Effect Box: Echo Box 1.0: First realease - zip contains : web page + xap file :Smart Voice: Smart Voice 0.1: Here is the first alpha release of Smart Voice. Please remember this was done for a curricular unit project at my university and i understand that ...StyleCop Contrib: Custom rules v0.2: This release of the custom rules target StyleCop 4.3.3. Included rules are: Spacing Rules - NoTrailingWhiteSpace - IndentUsingTabs Ordering Rules ...System.ComponentModel.DataAnnotations Contrib: 0.2.46280.0: Built with Visual Studio 2010/.Net 4.0. Compiled from source code changeset 46280.VB Styler: VB Styler Suite V 1.3.0.0: This is the newest version of the VB Styler. Here are the new features. New Imaging ColorPicker A template for getting colors via sliders ColorR...VCC: Latest build, v2.1.30529.0: Automatic drop of latest buildWPF Application Framework (WAF): WPF Application Framework (WAF) 1.0.0.90 RC: Version: 1.0.0.90 (Release Candidate): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. ...XNA Collision Detection: XNA Collision Detection Sample Program: I have coded a compact program which shows the collision detection working, and provides a camera class for rendering and moving the "player." Agai...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active ProjectsAStar.netpatterns & practices – Enterprise LibraryCommunity Forums NNTP bridgeBlogEngine.NETGMap.NET - Great Maps for Windows Forms & PresentationIonics Isapi Rewrite FilterRawrCustomer Portal Accelerator for Microsoft Dynamics CRMFacebook Developer ToolkitPAP

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  • Mocking the Unmockable: Using Microsoft Moles with Gallio

    - by Thomas Weller
    Usual opensource mocking frameworks (like e.g. Moq or Rhino.Mocks) can mock only interfaces and virtual methods. In contrary to that, Microsoft’s Moles framework can ‘mock’ virtually anything, in that it uses runtime instrumentation to inject callbacks in the method MSIL bodies of the moled methods. Therefore, it is possible to detour any .NET method, including non-virtual/static methods in sealed types. This can be extremely helpful when dealing e.g. with code that calls into the .NET framework, some third-party or legacy stuff etc… Some useful collected resources (links to website, documentation material and some videos) can be found in my toolbox on Delicious under this link: http://delicious.com/thomasweller/toolbox+moles A Gallio extension for Moles Originally, Moles is a part of Microsoft’s Pex framework and thus integrates best with Visual Studio Unit Tests (MSTest). However, the Moles sample download contains some additional assemblies to also support other unit test frameworks. They provide a Moled attribute to ease the usage of mole types with the respective framework (there are extensions for NUnit, xUnit.net and MbUnit v2 included with the samples). As there is no such extension for the Gallio platform, I did the few required lines myself – the resulting Gallio.Moles.dll is included with the sample download. With this little assembly in place, it is possible to use Moles with Gallio like that: [Test, Moled] public void SomeTest() {     ... What you can do with it Moles can be very helpful, if you need to ‘mock’ something other than a virtual or interface-implementing method. This might be the case when dealing with some third-party component, legacy code, or if you want to ‘mock’ the .NET framework itself. Generally, you need to announce each moled type that you want to use in a test with the MoledType attribute on assembly level. For example: [assembly: MoledType(typeof(System.IO.File))] Below are some typical use cases for Moles. For a more detailed overview (incl. naming conventions and an instruction on how to create the required moles assemblies), please refer to the reference material above.  Detouring the .NET framework Imagine that you want to test a method similar to the one below, which internally calls some framework method:   public void ReadFileContent(string fileName) {     this.FileContent = System.IO.File.ReadAllText(fileName); } Using a mole, you would replace the call to the File.ReadAllText(string) method with a runtime delegate like so: [Test, Moled] [Description("This 'mocks' the System.IO.File class with a custom delegate.")] public void ReadFileContentWithMoles() {     // arrange ('mock' the FileSystem with a delegate)     System.IO.Moles.MFile.ReadAllTextString = (fname => fname == FileName ? FileContent : "WrongFileName");       // act     var testTarget = new TestTarget.TestTarget();     testTarget.ReadFileContent(FileName);       // assert     Assert.AreEqual(FileContent, testTarget.FileContent); } Detouring static methods and/or classes A static method like the below… public static string StaticMethod(int x, int y) {     return string.Format("{0}{1}", x, y); } … can be ‘mocked’ with the following: [Test, Moled] public void StaticMethodWithMoles() {     MStaticClass.StaticMethodInt32Int32 = ((x, y) => "uups");       var result = StaticClass.StaticMethod(1, 2);       Assert.AreEqual("uups", result); } Detouring constructors You can do this delegate thing even with a class’ constructor. The syntax for this is not all  too intuitive, because you have to setup the internal state of the mole, but generally it works like a charm. For example, to replace this c’tor… public class ClassWithCtor {     public int Value { get; private set; }       public ClassWithCtor(int someValue)     {         this.Value = someValue;     } } … you would do the following: [Test, Moled] public void ConstructorTestWithMoles() {     MClassWithCtor.ConstructorInt32 =            ((@class, @value) => new MClassWithCtor(@class) {ValueGet = () => 99});       var classWithCtor = new ClassWithCtor(3);       Assert.AreEqual(99, classWithCtor.Value); } Detouring abstract base classes You can also use this approach to ‘mock’ abstract base classes of a class that you call in your test. Assumed that you have something like that: public abstract class AbstractBaseClass {     public virtual string SaySomething()     {         return "Hello from base.";     } }      public class ChildClass : AbstractBaseClass {     public override string SaySomething()     {         return string.Format(             "Hello from child. Base says: '{0}'",             base.SaySomething());     } } Then you would set up the child’s underlying base class like this: [Test, Moled] public void AbstractBaseClassTestWithMoles() {     ChildClass child = new ChildClass();     new MAbstractBaseClass(child)         {                 SaySomething = () => "Leave me alone!"         }         .InstanceBehavior = MoleBehaviors.Fallthrough;       var hello = child.SaySomething();       Assert.AreEqual("Hello from child. Base says: 'Leave me alone!'", hello); } Setting the moles behavior to a value of  MoleBehaviors.Fallthrough causes the ‘original’ method to be called if a respective delegate is not provided explicitly – here it causes the ChildClass’ override of the SaySomething() method to be called. There are some more possible scenarios, where the Moles framework could be of much help (e.g. it’s also possible to detour interface implementations like IEnumerable<T> and such…). One other possibility that comes to my mind (because I’m currently dealing with that), is to replace calls from repository classes to the ADO.NET Entity Framework O/R mapper with delegates to isolate the repository classes from the underlying database, which otherwise would not be possible… Usage Since Moles relies on runtime instrumentation, mole types must be run under the Pex profiler. This only works from inside Visual Studio if you write your tests with MSTest (Visual Studio Unit Test). While other unit test frameworks generally can be used with Moles, they require the respective tests to be run via command line, executed through the moles.runner.exe tool. A typical test execution would be similar to this: moles.runner.exe <mytests.dll> /runner:<myframework.console.exe> /args:/<myargs> So, the moled test can be run through tools like NCover or a scripting tool like MSBuild (which makes them easy to run in a Continuous Integration environment), but they are somewhat unhandy to run in the usual TDD workflow (which I described in some detail here). To make this a bit more fluent, I wrote a ReSharper live template to generate the respective command line for the test (it is also included in the sample download – moled_cmd.xml). - This is just a quick-and-dirty ‘solution’. Maybe it makes sense to write an extra Gallio adapter plugin (similar to the many others that are already provided) and include it with the Gallio download package, if  there’s sufficient demand for it. As of now, the only way to run tests with the Moles framework from within Visual Studio is by using them with MSTest. From the command line, anything with a managed console runner can be used (provided that the appropriate extension is in place)… A typical Gallio/Moles command line (as generated by the mentioned R#-template) looks like that: "%ProgramFiles%\Microsoft Moles\bin\moles.runner.exe" /runner:"%ProgramFiles%\Gallio\bin\Gallio.Echo.exe" "Gallio.Moles.Demo.dll" /args:/r:IsolatedAppDomain /args:/filter:"ExactType:TestFixture and Member:ReadFileContentWithMoles" -- Note: When using the command line with Echo (Gallio’s console runner), be sure to always include the IsolatedAppDomain option, otherwise the tests won’t use the instrumentation callbacks! -- License issues As I already said, the free mocking frameworks can mock only interfaces and virtual methods. if you want to mock other things, you need the Typemock Isolator tool for that, which comes with license costs (Although these ‘costs’ are ridiculously low compared to the value that such a tool can bring to a software project, spending money often is a considerable gateway hurdle in real life...).  The Moles framework also is not totally free, but comes with the same license conditions as the (closely related) Pex framework: It is free for academic/non-commercial use only, to use it in a ‘real’ software project requires an MSDN Subscription (from VS2010pro on). The demo solution The sample solution (VS 2008) can be downloaded from here. It contains the Gallio.Moles.dll which provides the here described Moled attribute, the above mentioned R#-template (moled_cmd.xml) and a test fixture containing the above described use case scenarios. To run it, you need the Gallio framework (download) and Microsoft Moles (download) being installed in the default locations. Happy testing…

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  • Chock-full of Identity Customers at Oracle OpenWorld

    - by Tanu Sood
      Oracle Openworld (OOW) 2012 kicks off this coming Sunday. Oracle OpenWorld is known to bring in Oracle customers, organizations big and small, from all over the world. And, Identity Management is no exception. If you are looking to catch up with Oracle Identity Management customers, hear first-hand about their implementation experiences and discuss industry trends, business drivers, solutions and more at OOW, here are some sessions we recommend you attend: Monday, October 1, 2012 CON9405: Trends in Identity Management 10:45 a.m. – 11:45 a.m., Moscone West 3003 Subject matter experts from Kaiser Permanente and SuperValu share the stage with Amit Jasuja, Snior Vice President, Oracle Identity Management and Security to discuss how the latest advances in Identity Management are helping customers address emerging requirements for securely enabling cloud, social and mobile environments. CON9492: Simplifying your Identity Management Implementation 3:15 p.m. – 4:15 p.m., Moscone West 3008 Implementation experts from British Telecom, Kaiser Permanente and UPMC participate in a panel to discuss best practices, key strategies and lessons learned based on their own experiences. Attendees will hear first-hand what they can do to streamline and simplify their identity management implementation framework for a quick return-on-investment and maximum efficiency. CON9444: Modernized and Complete Access Management 4:45 p.m. – 5:45 p.m., Moscone West 3008 We have come a long way from the days of web single sign-on addressing the core business requirements. Today, as technology and business evolves, organizations are seeking new capabilities like federation, token services, fine grained authorizations, web fraud prevention and strong authentication. This session will explore the emerging requirements for access management, what a complete solution is like, complemented with real-world customer case studies from ETS, Kaiser Permanente and TURKCELL and product demonstrations. Tuesday, October 2, 2012 CON9437: Mobile Access Management 10:15 a.m. – 11:15 a.m., Moscone West 3022 With more than 5 billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session will feature Identity Management evangelists from companies like Intuit, NetApp and Toyota to discuss how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON9491: Enhancing the End-User Experience with Oracle Identity Governance applications 11:45 a.m. – 12:45 p.m., Moscone West 3008 As organizations seek to encourage more and more user self service, business users are now primary end users for identity management installations.  Join experts from Visa and Oracle as they explore how Oracle Identity Governance solutions deliver complete identity administration and governance solutions with support for emerging requirements like cloud identities and mobile devices. CON9447: Enabling Access for Hundreds of Millions of Users 1:15 p.m. – 2:15 p.m., Moscone West 3008 Dealing with scale problems? Looking to address identity management requirements with million or so users in mind? Then take note of Cisco’s implementation. Join this session to hear first-hand how Cisco tackled identity management and scaled their implementation to bolster security and enforce compliance. CON9465: Next Generation Directory – Oracle Unified Directory 5:00 p.m. – 6:00 p.m., Moscone West 3008 Get the 360 degrees perspective from a solution provider, implementation services partner and the customer in this session to learn how the latest Oracle Unified Directory solutions can help you build a directory infrastructure that is optimized to support cloud, mobile and social networking and yet deliver on scale and performance. Wednesday, October 3, 2012 CON9494: Sun2Oracle: Identity Management Platform Transformation 11:45 a.m. – 12:45 p.m., Moscone West 3008 Sun customers are actively defining strategies for how they will modernize their identity deployments. Learn how customers like Avea and SuperValu are leveraging their Sun investment, evaluating areas of expansion/improvement and building momentum. CON9631: Entitlement-centric Access to SOA and Cloud Services 11:45 a.m. – 12:45 p.m., Marriott Marquis, Salon 7 How do you enforce that a junior trader can submit 10 trades/day, with a total value of $5M, if market volatility is low? How can hide sensitive patient information from clerical workers but make it visible to specialists as long as consent has been given or there is an emergency? How do you externalize such entitlements to allow dynamic changes without having to touch the application code? In this session, Uberether and HerbaLife take the stage with Oracle to demonstrate how you can enforce such entitlements on a service not just within your intranet but also right at the perimeter. CON3957 - Delivering Secure Wi-Fi on the Tube as an Olympics Legacy from London 2012 11:45 a.m. – 12:45 p.m., Moscone West 3003 In this session, Virgin Media, the U.K.’s first combined provider of broadband, TV, mobile, and home phone services, shares how it is providing free secure Wi-Fi services to the London Underground, using Oracle Virtual Directory and Oracle Entitlements Server, leveraging back-end legacy systems that were never designed to be externalized. As an Olympics 2012 legacy, the Oracle architecture will form a platform to be consumed by other Virgin Media services such as video on demand. CON9493: Identity Management and the Cloud 1:15 p.m. – 2:15 p.m., Moscone West 3008 Security is the number one barrier to cloud service adoption.  Not so for industry leading companies like SaskTel, ConAgra foods and UPMC. This session will explore how these organizations are using Oracle Identity with cloud services and how some are offering identity management as a cloud service. CON9624: Real-Time External Authorization for Middleware, Applications, and Databases 3:30 p.m. – 4:30 p.m., Moscone West 3008 As organizations seek to grant access to broader and more diverse user populations, the importance of centrally defined and applied authorization policies become critical; both to identify who has access to what and to improve the end user experience.  This session will explore how customers are using attribute and role-based access to achieve these goals. CON9625: Taking control of WebCenter Security 5:00 p.m. – 6:00 p.m., Moscone West 3008 Many organizations are extending WebCenter in a business to business scenario requiring secure identification and authorization of business partners and their users. Leveraging LADWP’s use case, this session will focus on how customers are leveraging, securing and providing access control to Oracle WebCenter portal and mobile solutions. Thursday, October 4, 2012 CON9662: Securing Oracle Applications with the Oracle Enterprise Identity Management Platform 2:15 p.m. – 3:15 p.m., Moscone West 3008 Oracle Enterprise identity Management solutions are designed to secure access and simplify compliance to Oracle Applications.  Whether you are an EBS customer looking to upgrade from Oracle Single Sign-on or a Fusion Application customer seeking to leverage the Identity instance as an enterprise security platform, this session with Qualcomm and Oracle will help you understand how to get the most out of your investment. And here’s the complete listing of all the Identity Management sessions at Oracle OpenWorld.

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  • RequestValidation Changes in ASP.NET 4.0

    - by Rick Strahl
    There’s been a change in the way the ValidateRequest attribute on WebForms works in ASP.NET 4.0. I noticed this today while updating a post on my WebLog all of which contain raw HTML and so all pretty much trigger request validation. I recently upgraded this app from ASP.NET 2.0 to 4.0 and it’s now failing to update posts. At first this was difficult to track down because of custom error handling in my app – the custom error handler traps the exception and logs it with only basic error information so the full detail of the error was initially hidden. After some more experimentation in development mode the error that occurs is the typical ASP.NET validate request error (‘A potentially dangerous Request.Form value was detetected…’) which looks like this in ASP.NET 4.0: At first when I got this I was real perplexed as I didn’t read the entire error message and because my page does have: <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="NewEntry.aspx.cs" Inherits="Westwind.WebLog.NewEntry" MasterPageFile="~/App_Templates/Standard/AdminMaster.master" ValidateRequest="false" EnableEventValidation="false" EnableViewState="false" %> WTF? ValidateRequest would seem like it should be enough, but alas in ASP.NET 4.0 apparently that setting alone is no longer enough. Reading the fine print in the error explains that you need to explicitly set the requestValidationMode for the application back to V2.0 in web.config: <httpRuntime executionTimeout="300" requestValidationMode="2.0" /> Kudos for the ASP.NET team for putting up a nice error message that tells me how to fix this problem, but excuse me why the heck would you change this behavior to require an explicit override to an optional and by default disabled page level switch? You’ve just made a relatively simple fix to a solution a nasty morass of hard to discover configuration settings??? The original way this worked was perfectly discoverable via attributes in the page. Now you can set this setting in the page and get completely unexpected behavior and you are required to set what effectively amounts to a backwards compatibility flag in the configuration file. It turns out the real reason for the .config flag is that the request validation behavior has moved from WebForms pipeline down into the entire ASP.NET/IIS request pipeline and is now applied against all requests. Here’s what the breaking changes page from Microsoft says about it: The request validation feature in ASP.NET provides a certain level of default protection against cross-site scripting (XSS) attacks. In previous versions of ASP.NET, request validation was enabled by default. However, it applied only to ASP.NET pages (.aspx files and their class files) and only when those pages were executing. In ASP.NET 4, by default, request validation is enabled for all requests, because it is enabled before the BeginRequest phase of an HTTP request. As a result, request validation applies to requests for all ASP.NET resources, not just .aspx page requests. This includes requests such as Web service calls and custom HTTP handlers. Request validation is also active when custom HTTP modules are reading the contents of an HTTP request. As a result, request validation errors might now occur for requests that previously did not trigger errors. To revert to the behavior of the ASP.NET 2.0 request validation feature, add the following setting in the Web.config file: <httpRuntime requestValidationMode="2.0" /> However, we recommend that you analyze any request validation errors to determine whether existing handlers, modules, or other custom code accesses potentially unsafe HTTP inputs that could be XSS attack vectors. Ok, so ValidateRequest of the form still works as it always has but it’s actually the ASP.NET Event Pipeline, not WebForms that’s throwing the above exception as request validation is applied to every request that hits the pipeline. Creating the runtime override removes the HttpRuntime checking and restores the WebForms only behavior. That fixes my immediate problem but still leaves me wondering especially given the vague wording of the above explanation. One thing that’s missing in the description is above is one important detail: The request validation is applied only to application/x-www-form-urlencoded POST content not to all inbound POST data. When I first read this this freaked me out because it sounds like literally ANY request hitting the pipeline is affected. To make sure this is not really so I created a quick handler: public class Handler1 : IHttpHandler { public void ProcessRequest(HttpContext context) { context.Response.ContentType = "text/plain"; context.Response.Write("Hello World <hr>" + context.Request.Form.ToString()); } public bool IsReusable { get { return false; } } } and called it with Fiddler by posting some XML to the handler using a default form-urlencoded POST content type: and sure enough – hitting the handler also causes the request validation error and 500 server response. Changing the content type to text/xml effectively fixes the problem however, bypassing the request validation filter so Web Services/AJAX handlers and custom modules/handlers that implement custom protocols aren’t affected as long as they work with special input content types. It also looks that multipart encoding does not trigger event validation of the runtime either so this request also works fine: POST http://rasnote/weblog/handler1.ashx HTTP/1.1 Content-Type: multipart/form-data; boundary=------7cf2a327f01ae User-Agent: West Wind Internet Protocols 5.53 Host: rasnote Content-Length: 40 Pragma: no-cache <xml>asdasd</xml>--------7cf2a327f01ae *That* probably should trigger event validation – since it is a potential HTML form submission, but it doesn’t. New Runtime Feature, Global Scope Only? Ok, so request validation is now a runtime feature but sadly it’s a feature that’s scoped to the ASP.NET Runtime – effective scope to the entire running application/app domain. You can still manually force validation using Request.ValidateInput() which gives you the option to do this in code, but that realistically will only work with the requestValidationMode set to V2.0 as well since the 4.0 mode auto-fires before code ever gets a chance to intercept the call. Given all that, the new setting in ASP.NET 4.0 seems to limit options and makes things more difficult and less flexible. Of course Microsoft gets to say ASP.NET is more secure by default because of it but what good is that if you have to turn off this flag the very first time you need to allow one single request that bypasses request validation??? This is really shortsighted design… <sigh>© Rick Strahl, West Wind Technologies, 2005-2010Posted in ASP.NET  

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  • PeopleSoft Upgrades, Fusion, & BI for Leading European PeopleSoft Applications Customers

    - by Mark Rosenberg
    With so many industry-leading services firms around the globe managing their businesses with PeopleSoft, it’s always an adventure setting up times and meetings for us to keep in touch with them, especially those outside of North America who often do not get to join us at Oracle OpenWorld. Fortunately, during the first two weeks of May, Nigel Woodland (Oracle’s Service Industries Director for the EMEA region) and I successfully blocked off our calendars to visit seven different customers spanning four countries in Western Europe. We met executives and leaders at four Staffing industry firms, two Professional Services firms that engage in consulting and auditing, and a Financial Services firm. As we shared the latest information regarding product capabilities and plans, we also gained valuable insight into the hot technology topics facing these businesses. What we heard was both informative and inspiring, and I suspect other Oracle PeopleSoft applications customers can benefit from one or more of the following observations from our trip. Great IT Plans Get Executed When You Respect the Users Each of our visits followed roughly the same pattern. After introductions, Nigel outlined Oracle’s product and technology strategy, including a discussion of how we at Oracle invest in each layer of the “technology stack” to provide customers with unprecedented business management capabilities and choice. Then, I provided the specifics of the PeopleSoft product line’s investment strategy, detailing the dramatic number of rich usability and functionality enhancements added to release 9.1 since its general availability in 2009 and the game-changing capabilities slated for 9.2. What was most exciting about each of these discussions was that shortly after my talking about what customers can do with release 9.1 right now to drive up user productivity and satisfaction, I saw the wheels turning in the minds of our audiences. Business analyst and end user-configurable tools and technologies, such as WorkCenters and the Related Action Framework, that provide the ability to tailor a “central command center” to the exact needs of each recruiter, biller, and every other role in the organization were exactly what each of our customers had been looking for. Every one of our audiences agreed that these tools which demonstrate a respect for the user would finally help IT pole vault over the wall of resistance that users had often raised in the past. With these new user-focused capabilities, IT is positioned to definitively partner with the business, instead of drag the business along, to unlock the value of their investment in PeopleSoft. This topic of respecting the user emerged during our very first visit, which was at Vital Services Group at their Head Office “The Mill” in Manchester, England. (If you are a student of architecture and are ever in Manchester, you should stop in to see this amazingly renovated old mill building.) I had just finished explaining our PeopleSoft 9.2 roadmap, and Mike Code, PeopleSoft Systems Manager for this innovative staffing company, said, “Mark, the new features you’ve shown us in 9.1/9.2 are very relevant to our business. As we forge ahead with the 9.1 upgrade, the ability to configure a targeted user interface with WorkCenters, Related Actions, Pivot Grids, and Alerts will enable us to satisfy the business that this upgrade is for them and will deliver tangible benefits. In fact, you’ve highlighted that we need to start talking to the business to keep up the momentum to start reviewing the 9.2 upgrade after we get to 9.1, because as much as 9.1 and PeopleTools 8.52 offers, what you’ve shown us for 9.2 is what we’ve envisioned was ultimately possible with our investment in PeopleSoft applications.” We also received valuable feedback about our investment for the Staffing industry when we visited with Hans Wanders, CIO of Randstad (the second largest Staffing company in the world) in the Netherlands. After our visit, Hans noted, “It was very interesting to see how the PeopleSoft applications have developed. I was truly impressed by many of the new developments.” Hans and Mike, sincere thanks for the validation that our team’s hard work and dedication to “respecting the users” is worth the effort! Co-existence of PeopleSoft and Fusion Applications Just Makes Sense As a “product person,” one of the most rewarding things about visiting customers is that they actually want to talk to me. Sometimes, they want to discuss a product area that we need to enhance; other times, they are interested in learning how to extract more value from their applications; and still others, they want to tell me how they are using the applications to drive real value for the business. During this trip, I was very pleased to hear that several of our customers not only thought the co-existence of Fusion applications alongside PeopleSoft applications made sense in theory, but also that they were aggressively looking at how to deploy one or more Fusion applications alongside their PeopleSoft HCM and FSCM applications. The most common deployment plan in the works by three of the organizations is to upgrade to PeopleSoft 9.1 or 9.2, and then adopt one of the new Fusion HCM applications, such as Fusion Performance Management or the full suite of  Fusion Talent Management. For example, during an applications upgrade planning discussion with the staffing company Hays plc., Mark Thomas, who is Hays’ UK IT Director, commented, “We are very excited about where we can go with the latest versions of the PeopleSoft applications in conjunction with Fusion Talent Management.” Needless to say, this news was very encouraging, because it reiterated that our applications investment strategy makes good business sense for our customers. Next Generation Business Intelligence Is the Key to the Future The third, and perhaps most exciting, lesson I learned during this journey is that our audiences already know that the latest generation of Business Intelligence technologies will be the “secret sauce” for organizations to transform business in radical ways. While a number of the organizations we visited on the trip have deployed or are deploying Oracle Business Intelligence Enterprise Edition and the associated analytics applications to provide dashboards of easy-to-understand, user-configurable metrics that help optimize business performance according to current operating procedures, what’s most exciting to them is being able to use Business Intelligence to change the way an organization does business, grows revenue, and makes a profit. In particular, several executives we met asked whether we can help them minimize the need to have perfectly structured data and at the same time generate analytics that improve order fulfillment decision-making. To them, the path to future growth lies in having the ability to analyze unstructured data rapidly and intuitively and leveraging technology’s ability to detect patterns that a human cannot reasonably be expected to see. For illustrative purposes, here is a good example of a business problem where analyzing a combination of structured and unstructured data can produce better results. If you have a resource manager trying to decide which person would be the best fit for an assignment in terms of ensuring (a) client satisfaction, (b) the individual’s satisfaction with the work, (c) least travel distance, and (d) highest margin, you traditionally compare resource qualifications to assignment needs, calculate margins on past work with the client, and measure distances. To perform these comparisons, you are likely to need the organization to have profiles setup, people ranked against profiles, margin targets setup, margins measured, distances setup, distances measured, and more. As you can imagine, this requires organizations to plan and implement data setup, capture, and quality management initiatives to ensure that dependable information is available to support resourcing analysis and decisions. In the fast-paced, tight-budget world in which most organizations operate today, the effort and discipline required to maintain high-quality, structured data like those described in the above example are certainly not desirable and in some cases are not feasible. You can imagine how intrigued our audiences were when I informed them that we are ready to help them analyze volumes of unstructured data, detect trends, and produce recommendations. Our discussions delved into examples of how the firms could leverage Oracle’s Secure Enterprise Search and Endeca technologies to keyword search against, compare, and learn from unstructured resource and assignment data. We also considered examples of how they could employ Oracle Real-Time Decisions to generate statistically significant recommendations based on similar resourcing scenarios that have produced the desired satisfaction and profit margin results. --- Although I had almost no time for sight-seeing during this trip to Europe, I have to say that it may have been one of the most energizing and engaging trips of my career. Showing these dedicated customers how they can give every user a uniquely tailored set of tools and address business problems in ways that have to date been impossible made the journey across the Atlantic more than worth it. If any of these three topics intrigue you, I’d recommend you contact your Oracle applications representative to arrange for more detailed discussions with the appropriate members of our organization.

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  • Video on Architecture and Code Quality using Visual Studio 2012&ndash;interview with Marcel de Vries and Terje Sandstrom by Adam Cogan

    - by terje
    Find the video HERE. Adam Cogan did a great Web TV interview with Marcel de Vries and myself on the topics of architecture and code quality.  It was real fun participating in this session.  Although we know each other from the MVP ALM community,  Marcel, Adam and I haven’t worked together before. It was very interesting to see how we agreed on so many terms, and how alike we where thinking.  The basics of ensuring you have a good architecture and how you could document it is one thing.  Also, the same agreement on the importance of having a high quality code base, and how we used the Visual Studio 2012 tools, and some others (NDepend for example)  to measure and ensure that the code quality was where it should be.  As the tools, methods and thinking popped up during the interview it was a lot of “Hey !  I do that too!”.  The tools are not only for “after the fact” work, but we use them during the coding.  That way the tools becomes an integrated part of our coding work, and helps us to find issues we may have overlooked.  The video has a bunch of call outs, pinpointing important things to remember. These are also listed on the corresponding web page. I haven’t seen that touch before, but really liked this way of doing it – it makes it much easier to spot the highlights.  Titus Maclaren and Raj Dhatt from SSW have done a terrific job producing this video.  And thanks to Lei Xu for doing the camera and recording job.  Thanks guys ! Also, if you are at TechEd Amsterdam 2012, go and listen to Adam Cogan in his session on “A modern architecture review: Using the new code review tools” Friday 29th, 10.15-11.30 and Marcel de Vries session on “Intellitrace, what is it and how can I use it to my benefit” Wednesday 27th, 5-6.15 The highlights points out some important practices.  I’ll elaborate on a few of them here: Add instructions on how to compile the solution.  You do this by adding a text file with instructions to the solution, and keep it under source control.  These instructions should contain what is needed on top of a standard install of Visual Studio.  I do a lot of code reviews, and more often that not, I am not even able to compile the program, because they have used some tool or library that needs to be installed.  The same applies to any new developer who enters into the team, so do this to increase your productivity when the team changes, or a team member switches computer. Don’t forget to document what you have to configure on the computer, the IIS being a common one. The more automatic you can do this, the better.  Use NuGet to get down libraries. When the text document gets more than say, half a page, with a bunch of different things to do, convert it into a powershell script instead.  The metrics warning levels.  These are very conservatively set by Microsoft.  You rarely see anything but green, and besides, you should have color scales for each of the metrics.  I have a blog post describing a more appropriate set of levels, based on both research work and industry “best practices”.  The essential limits are: Cyclomatic complexity and coupling:  Higher numbers are worse On method levels: Green :  From 0 to 10 Yellow:  From 10 to 20  (some say 15).   Acceptable, but have a look to see if there is something unneeded here. Red: From 20 to 40:   Action required, get these down. Bleeding Red: Above 40   This is the real red alert.  Immediate action!  (My invention, as people have asked what do I do when I have cyclomatic complexity of 150.  The only answer I could think of was: RUN! ) Maintainability index:  Lower numbers are worse, scale from 0 to 100. On method levels: Green:  60 to 100 Yellow:  40 – 60.    You will always have methods here too, accept the higher ones, take a look at those who are down to the lower limit.  Check up against the other metrics.) Red:  20 – 40:  Action required, fix these. Bleeding red:  Below 20.  Immediate action required. When doing metrics analysis, you should leave the generated code out.  You do this by adding attributes, unfortunately Microsoft has “forgotten” to add these to all their stuff, so you might have to add them to some of the code.  It most cases it can be done so that it is not overwritten by a new round of code generation.  Take a look a my blog post here for details on how to do that. Class level metrics might also be useful, at least for coupling and maintenance.  But it is much more difficult to set any fixed limits on those.  Any metric aggregations on higher level tend to be pretty useless, as the number of methods vary pretty much, and there are little science on what number of methods can be regarded as good or bad.  NDepend have a recommendation, but they say it may vary too.  And in these days of data binding, the number might be pretty high, as properties counts as methods.  However, if you take the worst case situations, classes with more than 20 methods are suspicious, and coupling and cyclomatic complexity go red above 20, so any classes with more than 20x20 = 400 for these measures should be checked over. In the video we mention the SOLID principles, coined by “Uncle Bob” (Richard Martin). One of them, the Dependency Inversion principle we discuss in the video.  It is important to note that this principle is NOT on whether you should use a Dependency Inversion Container or not, it is about how you design the interfaces and interactions between your classes.  The Dependency Inversion Container is just one technique which is based on this principle, but which main purpose is to isolate things you would like to change at runtime, for example if you implement a plug in architecture.  Overuse of a Dependency Inversion Container is however, NOT a good thing.  It should be used for a purpose and not as a general DI solution.  The general DI solution and thinking however is useful far beyond the DIC.   You should always “program to an abstraction”, and not to the concreteness.  We also talk a bit about the GRASP patterns, a term coined by Craig Larman in his book Applying UML and design patterns. GRASP patterns stand for General Responsibility Assignment Software Patterns and describe fundamental principles of object design and responsibility assignment.  What I find great with these patterns is that they is another way to focus on the responsibility of a class.  One of the things I most often found that is broken in software designs, is that the class lack responsibility, and as a result there are a lot of classes mucking around in the internals of the other classes.  We also discuss the term “Code Smells”.  This term was invented by Kent Beck and Martin Fowler when they worked with Fowler’s “Refactoring” book. A code smell is a set of “bad” coding practices, which are the drivers behind a corresponding set of refactorings.  Here is a good list of the smells, and their corresponding refactor patterns. See also this.

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  • Brighton Rocks: UA Europe 2011

    - by ultan o'broin
    User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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  • Time Tracking on an Agile Team

    - by Stephen.Walther
    What’s the best way to handle time-tracking on an Agile team? Your gut reaction to this question might be to resist any type of time-tracking at all. After all, one of the principles of the Agile Manifesto is “Individuals and interactions over processes and tools”.  Forcing the developers on your team to track the amount of time that they devote to completing stories or tasks might seem like useless bureaucratic red tape: an impediment to getting real work done. I completely understand this reaction. I’ve been required to use time-tracking software in the past to account for each hour of my workday. It made me feel like Fred Flintstone punching in at the quarry mine and not like a professional. Why You Really Do Need Time-Tracking There are, however, legitimate reasons to track time spent on stories even when you are a member of an Agile team.  First, if you are working with an outside client, you might need to track the number of hours spent on different stories for the purposes of billing. There might be no way to avoid time-tracking if you want to get paid. Second, the Product Owner needs to know when the work on a story has gone over the original time estimated for the story. The Product Owner is concerned with Return On Investment. If the team has gone massively overtime on a story, then the Product Owner has a legitimate reason to halt work on the story and reconsider the story’s business value. Finally, you might want to track how much time your team spends on different types of stories or tasks. For example, if your team is spending 75% of their time doing testing then you might need to bring in more testers. Or, if 10% of your team’s time is expended performing a software build at the end of each iteration then it is time to consider better ways of automating the build process. Time-Tracking in SonicAgile For these reasons, we added time-tracking as a feature to SonicAgile which is our free Agile Project Management tool. We were heavily influenced by Jeff Sutherland (one of the founders of Scrum) in the way that we implemented time-tracking (see his article http://scrum.jeffsutherland.com/2007/03/time-tracking-is-anti-scrum-what-do-you.html). In SonicAgile, time-tracking is disabled by default. If you want to use this feature then the project owner must enable time-tracking in Project Settings. You can choose to estimate using either days or hours. If you are estimating at the level of stories then it makes more sense to choose days. Otherwise, if you are estimating at the level of tasks then it makes more sense to use hours. After you enable time-tracking then you can assign three estimates to a story: Original Estimate – This is the estimate that you enter when you first create a story. You don’t change this estimate. Time Spent – This is the amount of time that you have already devoted to the story. You update the time spent on each story during your daily standup meeting. Time Left – This is the amount of time remaining to complete the story. Again, you update the time left during your daily standup meeting. So when you first create a story, you enter an original estimate that becomes the time left. During each daily standup meeting, you update the time spent and time left for each story on the Kanban. If you had perfect predicative power, then the original estimate would always be the same as the sum of the time spent and the time left. For example, if you predict that a story will take 5 days to complete then on day 3, the story should have 3 days spent and 2 days left. Unfortunately, never in the history of mankind has anyone accurately predicted the exact amount of time that it takes to complete a story. For this reason, SonicAgile does not update the time spent and time left automatically. Each day, during the daily standup, your team should update the time spent and time left for each story. For example, the following table shows the history of the time estimates for a story that was originally estimated to take 3 days but, eventually, takes 5 days to complete: Day Original Estimate Time Spent Time Left Day 1 3 days 0 days 3 days Day 2 3 days 1 day 2 days Day 3 3 days 2 days 2 days Day 4 3 days 3 days 2 days Day 5 3 days 4 days 0 days In the table above, everything goes as predicted until you reach day 3. On day 3, the team realizes that the work will require an additional two days. The situation does not improve on day 4. All of the sudden, on day 5, all of the remaining work gets done. Real work often follows this pattern. There are long periods when nothing gets done punctuated by occasional and unpredictable bursts of progress. We designed SonicAgile to make it as easy as possible to track the time spent and time left on a story. Detecting when a Story Goes Over the Original Estimate Sometimes, stories take much longer than originally estimated. There’s a surprise. For example, you discover that a new software component is incompatible with existing software components. Or, you discover that you have to go through a month-long certification process to finish a story. In those cases, the Product Owner has a legitimate reason to halt work on a story and re-evaluate the business value of the story. For example, the Product Owner discovers that a story will require weeks to implement instead of days, then the story might not be worth the expense. SonicAgile displays a warning on both the Backlog and the Kanban when the time spent on a story goes over the original estimate. An icon of a clock is displayed. Time-Tracking and Tasks Another optional feature of SonicAgile is tasks. If you enable Tasks in Project Settings then you can break stories into one or more tasks. You can perform time-tracking at the level of a story or at the level of a task. If you don’t break a story into tasks then you can enter the time left and time spent for the story. As soon as you break a story into tasks, then you can no longer enter the time left and time spent at the level of the story. Instead, the time left and time spent for a story is rolled up from its tasks. On the Kanban, you can see how the time left and time spent for each task gets rolled up into each story. The progress bar for the story is rolled up from the progress bars for each task. The original estimate is never rolled up – even when you break a story into tasks. A story’s original estimate is entered separately from the original estimates of each of the story’s tasks. Summary Not every Agile team can avoid time-tracking. You might be forced to track time to get paid, to detect when you are spending too much time on a particular story, or to track the amount of time that you are devoting to different types of tasks. We designed time-tracking in SonicAgile to require the least amount of work to track the information that you need. Time-tracking is an optional feature. If you enable time-tracking then you can track the original estimate, time left, and time spent for each story and task. You can use time-tracking with SonicAgile for free. Register at http://SonicAgile.com.

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  • Windows 8.1 Will Start Encrypting Hard Drives By Default: Everything You Need to Know

    - by Chris Hoffman
    Windows 8.1 will automatically encrypt the storage on modern Windows PCs. This will help protect your files in case someone steals your laptop and tries to get at them, but it has important ramifications for data recovery. Previously, “BitLocker” was available on Professional and Enterprise editions of Windows, while “Device Encryption” was available on Windows RT and Windows Phone. Device encryption is included with all editions of Windows 8.1 — and it’s on by default. When Your Hard Drive Will Be Encrypted Windows 8.1 includes “Pervasive Device Encryption.” This works a bit differently from the standard BitLocker feature that has been included in Professional, Enterprise, and Ultimate editions of Windows for the past few versions. Before Windows 8.1 automatically enables Device Encryption, the following must be true: The Windows device “must support connected standby and meet the Windows Hardware Certification Kit (HCK) requirements for TPM and SecureBoot on ConnectedStandby systems.”  (Source) Older Windows PCs won’t support this feature, while new Windows 8.1 devices you pick up will have this feature enabled by default. When Windows 8.1 installs cleanly and the computer is prepared, device encryption is “initialized” on the system drive and other internal drives. Windows uses a clear key at this point, which is removed later when the recovery key is successfully backed up. The PC’s user must log in with a Microsoft account with administrator privileges or join the PC to a domain. If a Microsoft account is used, a recovery key will be backed up to Microsoft’s servers and encryption will be enabled. If a domain account is used, a recovery key will be backed up to Active Directory Domain Services and encryption will be enabled. If you have an older Windows computer that you’ve upgraded to Windows 8.1, it may not support Device Encryption. If you log in with a local user account, Device Encryption won’t be enabled. If you upgrade your Windows 8 device to Windows 8.1, you’ll need to enable device encryption, as it’s off by default when upgrading. Recovering An Encrypted Hard Drive Device encryption means that a thief can’t just pick up your laptop, insert a Linux live CD or Windows installer disc, and boot the alternate operating system to view your files without knowing your Windows password. It means that no one can just pull the hard drive from your device, connect the hard drive to another computer, and view the files. We’ve previously explained that your Windows password doesn’t actually secure your files. With Windows 8.1, average Windows users will finally be protected with encryption by default. However, there’s a problem — if you forget your password and are unable to log in, you’d also be unable to recover your files. This is likely why encryption is only enabled when a user logs in with a Microsoft account (or connects to a domain). Microsoft holds a recovery key, so you can gain access to your files by going through a recovery process. As long as you’re able to authenticate using your Microsoft account credentials — for example, by receiving an SMS message on the cell phone number connected to your Microsoft account — you’ll be able to recover your encrypted data. With Windows 8.1, it’s more important than ever to configure your Microsoft account’s security settings and recovery methods so you’ll be able to recover your files if you ever get locked out of your Microsoft account. Microsoft does hold the recovery key and would be capable of providing it to law enforcement if it was requested, which is certainly a legitimate concern in the age of PRISM. However, this encryption still provides protection from thieves picking up your hard drive and digging through your personal or business files. If you’re worried about a government or a determined thief who’s capable of gaining access to your Microsoft account, you’ll want to encrypt your hard drive with software that doesn’t upload a copy of your recovery key to the Internet, such as TrueCrypt. How to Disable Device Encryption There should be no real reason to disable device encryption. If nothing else, it’s a useful feature that will hopefully protect sensitive data in the real world where people — and even businesses — don’t enable encryption on their own. As encryption is only enabled on devices with the appropriate hardware and will be enabled by default, Microsoft has hopefully ensured that users won’t see noticeable slow-downs in performance. Encryption adds some overhead, but the overhead can hopefully be handled by dedicated hardware. If you’d like to enable a different encryption solution or just disable encryption entirely, you can control this yourself. To do so, open the PC settings app — swipe in from the right edge of the screen or press Windows Key + C, click the Settings icon, and select Change PC settings. Navigate to PC and devices -> PC info. At the bottom of the PC info pane, you’ll see a Device Encryption section. Select Turn Off if you want to disable device encryption, or select Turn On if you want to enable it — users upgrading from Windows 8 will have to enable it manually in this way. Note that Device Encryption can’t be disabled on Windows RT devices, such as Microsoft’s Surface RT and Surface 2. If you don’t see the Device Encryption section in this window, you’re likely using an older device that doesn’t meet the requirements and thus doesn’t support Device Encryption. For example, our Windows 8.1 virtual machine doesn’t offer Device Encryption configuration options. This is the new normal for Windows PCs, tablets, and devices in general. Where files on typical PCs were once ripe for easy access by thieves, Windows PCs are now encrypted by default and recovery keys are sent to Microsoft’s servers for safe keeping. This last part may be a bit creepy, but it’s easy to imagine average users forgetting their passwords — they’d be very upset if they lost all their files because they had to reset their passwords. It’s also an improvement over Windows PCs being completely unprotected by default.     

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • Who is Jeremiah Owyang?

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • On StringComparison Values

    - by Jesse
    When you use the .NET Framework’s String.Equals and String.Compare methods do you use an overloStringComparison enumeration value? If not, you should be because the value provided for that StringComparison argument can have a big impact on the results of your string comparison. The StringComparison enumeration defines values that fall into three different major categories: Culture-sensitive comparison using a specific culture, defaulted to the Thread.CurrentThread.CurrentCulture value (StringComparison.CurrentCulture and StringComparison.CurrentCutlureIgnoreCase) Invariant culture comparison (StringComparison.InvariantCulture and StringComparison.InvariantCultureIgnoreCase) Ordinal (byte-by-byte) comparison of  (StringComparison.Ordinal and StringComparison.OrdinalIgnoreCase) There is a lot of great material available that detail the technical ins and outs of these different string comparison approaches. If you’re at all interested in the topic these two MSDN articles are worth a read: Best Practices For Using Strings in the .NET Framework: http://msdn.microsoft.com/en-us/library/dd465121.aspx How To Compare Strings: http://msdn.microsoft.com/en-us/library/cc165449.aspx Those articles cover the technical details of string comparison well enough that I’m not going to reiterate them here other than to say that the upshot is that you typically want to use the culture-sensitive comparison whenever you’re comparing strings that were entered by or will be displayed to users and the ordinal comparison in nearly all other cases. So where does that leave the invariant culture comparisons? The “Best Practices For Using Strings in the .NET Framework” article has the following to say: “On balance, the invariant culture has very few properties that make it useful for comparison. It does comparison in a linguistically relevant manner, which prevents it from guaranteeing full symbolic equivalence, but it is not the choice for display in any culture. One of the few reasons to use StringComparison.InvariantCulture for comparison is to persist ordered data for a cross-culturally identical display. For example, if a large data file that contains a list of sorted identifiers for display accompanies an application, adding to this list would require an insertion with invariant-style sorting.” I don’t know about you, but I feel like that paragraph is a bit lacking. Are there really any “real world” reasons to use the invariant culture comparison? I think the answer to this question is, “yes”, but in order to understand why we should first think about what the invariant culture comparison really does. The invariant culture comparison is really just a culture-sensitive comparison using a special invariant culture (Michael Kaplan has a great post on the history of the invariant culture on his blog: http://blogs.msdn.com/b/michkap/archive/2004/12/29/344136.aspx). This means that the invariant culture comparison will apply the linguistic customs defined by the invariant culture which are guaranteed not to differ between different machines or execution contexts. This sort of consistently does prove useful if you needed to maintain a list of strings that are sorted in a meaningful and consistent way regardless of the user viewing them or the machine on which they are being viewed. Example: Prototype Names Let’s say that you work for a large multi-national toy company with branch offices in 10 different countries. Each year the company would work on 15-25 new toy prototypes each of which is assigned a “code name” while it is under development. Coming up with fun new code names is a big part of the company culture that everyone really enjoys, so to be fair the CEO of the company spent a lot of time coming up with a prototype naming scheme that would be fun for everyone to participate in, fair to all of the different branch locations, and accessible to all members of the organization regardless of the country they were from and the language that they spoke. Each new prototype will get a code name that begins with a letter following the previously created name using the alphabetical order of the Latin/Roman alphabet. Each new year prototype names would start back at “A”. The country that leads the prototype development effort gets to choose the name in their native language. (An appropriate Romanization system will be used for countries where the primary language is not written in the Latin/Roman alphabet. For example, the Pinyin system could be used for Chinese). To avoid repeating names, a list of all current and past prototype names will be maintained on each branch location’s company intranet site. Assuming that maintaining a single pre-sorted list is not feasible among all of the highly distributed intranet implementations, what string comparison method would you use to sort each year’s list of prototype names so that the list is both meaningful and consistent regardless of the country within which the list is being viewed? Sorting the list with a culture-sensitive comparison using the default configured culture on each country’s intranet server the list would probably work most of the time, but subtle differences between cultures could mean that two different people would see a list that was sorted slightly differently. The CEO wants the prototype names to be a unifying aspect of company culture and is adamant that everyone see the the same list sorted in the same order and there’s no way to guarantee a consistent sort across different cultures using the culture-sensitive string comparison rules. The culture-sensitive sort would produce a meaningful list for the specific user viewing it, but it wouldn’t always be consistent between different users. Sorting with the ordinal comparison would certainly be consistent regardless of the user viewing it, but would it be meaningful? Let’s say that the current year’s prototype name list looks like this: Antílope (Spanish) Babouin (French) Cahoun (Czech) Diamond (English) Flosse (German) If you were to sort this list using ordinal rules you’d end up with: Antílope Babouin Diamond Flosse Cahoun This sort is no good because the entry for “C” appears the bottom of the list after “F”. This is because the Czech entry for the letter “C” makes use of a diacritic (accent mark). The ordinal string comparison does a byte-by-byte comparison of the code points that make up each character in the string and the code point for the “C” with the diacritic mark is higher than any letter without a diacritic mark, which pushes that entry to the bottom of the sorted list. The CEO wants each country to be able to create prototype names in their native language, which means we need to allow for names that might begin with letters that have diacritics, so ordinal sorting kills the meaningfulness of the list. As it turns out, this situation is actually well-suited for the invariant culture comparison. The invariant culture accounts for linguistically relevant factors like the use of diacritics but will provide a consistent sort across all machines that perform the sort. Now that we’ve walked through this example, the following line from the “Best Practices For Using Strings in the .NET Framework” makes a lot more sense: One of the few reasons to use StringComparison.InvariantCulture for comparison is to persist ordered data for a cross-culturally identical display That line describes the prototype name example perfectly: we need a way to persist ordered data for a cross-culturally identical display. While this example is 100% made-up, I think it illustrates that there are indeed real-world situations where the invariant culture comparison is useful.

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  • Help me solve my problem with NPR Media Player

    - by Calcipher
    First of, let me apologize for this getting a bit technical. Several weeks ago, I found that while using NPR's media player (e.g. click on 'Listen to the Show' - this is what I've been using as a test) the stream would suddenly halt after a minute or three. I could not get the stream to restart without reloading the page. Now, I assumed this was an issue with NPR's player and Linux (or just a bug in their stuff in general) so I began to dig, the following is what I have tried to date (please note, the tldr; option is to skip to the latest thing as I think I know what is causing the problem). Note: All testing has been done, for consistency purposes, on a clean install of Chromium with no pluggins running. My machine is Ubuntu 10.10x64. First thing I always try, I disabled all firewall stuff on the system (UFW, default deny all, allow ssh). No change, firewall back up for all additional tests unless otherwise noted. In any case, UFW is stateful, so connections it started on a non-specified on different ports will continue to work. I deleted my ~/.macromeda and ~/.adobe folders, restarted (just to be sure) and tried. Program still froze. I decided the problem might be with my install of flash, so I purged the version I had (and the home folders again). I installed the x64 version of flash from a PPA. This had no effect. I decided that the problem might be with the version of flash, so I purged the x64 version and installed the standard x32 version that comes with Ubuntu. No luck. Back to the x64 version for consistency, I decided to set up a 64-bit mini 'clone' of my system in VirtualBox. I was able to run the media player with no problem. I rsynced (in archive mode) my home directory from my real machine to the virtual machine (with bridged networking, so it was fully visible on the network). I also used a few tricks to install ALL of the same software (and repositories) from the real machine to the virtual machine. I was still able to listen to the player. I decided that the problem was with my install (after all, it had gone through two major version upgrades). As I have /home/ on a separate partition it was easy to reinstall and use the same trick from #6 to have my system up and running again within about an hour. I continue to have issues with the NPR Media Player. By this point the weekend had come. At work, I use a wired connection while at home I use a wireless connection. For some reason I forgot that I was having problems and used the NPR Media Player over the weekend. Low and behold it worked just fine at home on wireless (note: for various reasons, I could not test this on wired at home). Following from #6, I decided that the problem was either something with the network at work or still something with my account. As the latter was easier to test, I created a new account on my system and used that at work. The Media Player worked. At a loss, I decided to watch the traffic with tshark (the text based brother of wireshark) - X's to protect the innocent, I am the XXX.24.200.XXX: sudo tshark -i eth0 -p -t a -R "ip.addr == XXX.24.200.XXX && ip.addr == XXX.166.98.XXX" As you would expect, there were tons and tons of packets, but each and every time the player froze, this is what I got 08:42:20.679200 XXX.166.98.XXX - XXX.24.200.XXX TCP macromedia-fcs 56371 [PSH, ACK] Seq=817686 Ack=6 Win=65535 Len=1448 TSV=495713325 TSER=396467 08:42:20.718602 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396475 TSER=495713325 08:42:21.050183 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713362 TSER=396475 08:42:21.050221 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396508 TSER=495713362 08:42:21.680548 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713425 TSER=396508 08:42:21.680605 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396571 TSER=495713425 08:42:22.910354 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713548 TSER=396571 08:42:22.910400 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396694 TSER=495713548 08:42:25.340458 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495713791 TSER=396694 08:42:25.340517 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=396937 TSER=495713791 08:42:30.170698 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495714274 TSER=396937 08:42:30.170746 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=397420 TSER=495714274 08:42:39.801738 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495715237 TSER=397420 08:42:39.801784 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=398383 TSER=495715237 08:42:59.032648 XXX.166.98.XXX - XXX.24.200.XXX TCP [TCP ZeroWindowProbe] macromedia-fcs 56371 [ACK] Seq=819134 Ack=6 Win=65535 Len=1 TSV=495717160 TSER=398383 08:42:59.032696 XXX.24.200.XXX - XXX.166.98.XXX TCP [TCP ZeroWindowProbeAck] [TCP ZeroWindow] 56371 macromedia-fcs [ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=400306 TSER=495717160 08:43:00.267721 XXX.24.200.XXX - XXX.166.98.XXX TCP 56371 macromedia-fcs [FIN, ACK] Seq=6 Ack=819134 Win=0 Len=0 TSV=400430 TSER=495717160 08:43:00.267827 XXX.24.200.XXX - XXX.166.98.XXX TCP 56371 macromedia-fcs [RST, ACK] Seq=7 Ack=819134 Win=65535 Len=0 TSV=400430 TSER=495717160 So, as you can see, my machine is sending out a ZeroWindow packet (which I think means some buffer or another filled up) which causes the Media Player to halt (unfortunately, terminally - no controls on it really do anything anymore). Any ideas, at all, what would cause this? Why only on eth0 under my main account?

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  • Granular Clipboard Control in Oracle IRM

    - by martin.abrahams
    One of the main leak prevention controls that customers are looking for is clipboard control. After all, there is little point in controlling access to a document if authorised users can simply make unprotected copies by use of the cut and paste mechanism. Oddly, for such a fundamental requirement, many solutions only offer very simplistic clipboard control - and require the customer to make an awkward choice between usability and security. In many cases, clipboard control is simply an ON-OFF option. By turning the clipboard OFF, you disable one of the most valuable edit functions known to man. Try working for any length of time without copying and pasting, and you'll soon appreciate how valuable that function is. Worse, some solutions disable the clipboard completely - not just for the protected document but for all of the various applications you have open at the time. Normal service is only resumed when you close the protected document. In this way, policy enforcement bleeds out of the particular assets you need to protect and interferes with the entire user experience. On the other hand, turning the clipboard ON satisfies a fundamental usability requirement - but also makes it really easy for users to create unprotected copies of sensitive information, maliciously or otherwise. All they need to do is paste into another document. If creating unprotected copies is this simple, you have to question how much you are really gaining by applying protection at all. You may not be allowed to edit, forward, or print the protected asset, but all you need to do is create a copy and work with that instead. And that activity would not be tracked in any way. So, a simple ON-OFF control creates a real tension between usability and security. If you are only using IRM on a small scale, perhaps security can outweigh usability - the business can put up with the restriction if it only applies to a handful of important documents. But try extending protection to large numbers of documents and large user communities, and the restriction rapidly becomes really unwelcome. I am aware of one solution that takes a different tack. Rather than disable the clipboard, pasting is always permitted, but protection is automatically applied to any document that you paste into. At first glance, this sounds great - protection travels with the content. However, at any scale this model may not be so appealing once you've had to deal with support calls from users who have accidentally applied protection to documents that really don't need it - which would be all too easily done. This may help control leakage, but it also pollutes the system with documents that have policies applied with no obvious rhyme or reason, and it can seriously inconvenience the business by making non-sensitive documents difficult to access. And what policy applies if you paste some protected content into an already protected document? Which policy applies? There are no prizes for guessing that Oracle IRM takes a rather different approach. The Oracle IRM Approach Oracle IRM offers a spectrum of clipboard controls between the extremes of ON and OFF, and it leverages the classification-based rights model to give granular control that satisfies both security and usability needs. Firstly, we take it for granted that if you have EDIT rights, of course you can use the clipboard within a given document. Why would we force you to retype a piece of content that you want to move from HERE... to HERE...? If the pasted content remains in the same document, it is equally well protected whether it be at the beginning, middle, or end - or all three. So, the first point is that Oracle IRM always enables the clipboard if you have the right to edit the file. Secondly, whether we enable or disable the clipboard, we only affect the protected document. That is, you can continue to use the clipboard in the usual way for unprotected documents and applications regardless of whether the clipboard is enabled or disabled for the protected document(s). And if you have multiple protected documents open, each may have the clipboard enabled or disabled independently, according to whether you have Edit rights for each. So, even for the simplest cases - the ON-OFF cases - Oracle IRM adds value by containing the effect to the protected documents rather than to the whole desktop environment. Now to the granular options between ON and OFF. Thanks to our classification model, we can define rights that enable pasting between documents in the same classification - ie. between documents that are protected by the same policy. So, if you are working on this month's financial report and you want to pull some data from last month's report, you can simply cut and paste between the two documents. The two documents are classified the same way, subject to the same policy, so the content is equally safe in both documents. However, if you try to paste the same data into an unprotected document or a document in a different classification, you can be prevented. Thus, the control balances legitimate user requirements to allow pasting with legitimate information security concerns to keep data protected. We can take this further. You may have the right to paste between related classifications of document. So, the CFO might want to copy some financial data into a board document, where the two documents are sealed to different classifications. The CFO's rights may well allow this, as it is a reasonable thing for a CFO to want to do. But policy might prevent the CFO from copying the same data into a classification that is accessible to external parties. The above option, to copy between classifications, may be for specific classifications or open-ended. That is, your rights might enable you to go from A to B but not to C, or you might be allowed to paste to any classification subject to your EDIT rights. As for so many features of Oracle IRM, our classification-based rights model makes this type of granular control really easy to manage - you simply define that pasting is permitted between classifications A and B, but omit C. Or you might define that pasting is permitted between all classifications, but not to unprotected locations. The classification model enables millions of documents to be controlled by a few such rules. Finally, you MIGHT have the option to paste anywhere - such that unprotected copies may be created. This is rare, but a legitimate configuration for some users, some use cases, and some classifications - but not something that you have to permit simply because the alternative is too restrictive. As always, these rights are defined in user roles - so different users are subject to different clipboard controls as required in different classifications. So, where most solutions offer just two clipboard options - ON-OFF or ON-but-encrypt-everything-you-touch - Oracle IRM offers real granularity that leverages our classification model. Indeed, I believe it is the lack of a classification model that makes such granularity impractical for other IRM solutions, because the matrix of rules for controlling pasting would be impossible to manage - there are so many documents to consider, and more are being created all the time.

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