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• Oracle LogMiner (Unsupported Operation)

  - by Sarith

  Hi all, I'm currently using Oracle 11g on RHEL5. I'm digging to see what are in the archived log files. After I query from v$logmnr_contents, I see many transactions of UNSUPPORTED operation. What do these unsupported transactions mean? I think that it's the cause that make my database generates lots of archived logs. Moreover, I'm using global temporary table for generating reports. I discover that when I insert and delete from those temporary table, it also records in the archived log file. How to do to reduce those recorded transactions? Regards, Sarith

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• Oracle parameter array binding from c# executed parallel and serial on different servers

  - by redir_dev_nut

  I have two Oracle 9i 64 bit servers, dev and prod. Calling a procedure from a c# app with parameter array binding, prod executes the procedure simultaneously for each value in the parameter array, but dev executes for each value serially. So, if the sproc does: select count(*) into cnt from mytable where id = 123; if cnt = 0 then insert into mytable (id) values (123); end if; Assuming the table initially does not have an id = 123 row. Dev gets cnt = 0 for the first array parameter value, then 1 for each of the subsequent. Prod gets cnt = 0 for all array parameter values and inserts id 123 for each. Is this a configuration difference, an illusion due to speed difference, something else?

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• Oracle Enterprise Manager Logs

  - by idea_

  Hi, I'm attempting to investigate the root cause of the following error which occurs each time a users call an Oracle 10g Forms applet: FRM-92102: A network error has occurred. The Forms Client has attempted to reestablish its connection to the Server 1 time(s) without success. Please check the network connection and try again later. Details... Java Exception: java.io.IOException: Connection failure with 503 This error remained after restarting all my system components: HTTP_Server, OC4J_BI_Forms, Web Cache, Reports Server, etc. The only way to clear this issue was to restart the server entirely. During the downtime, web pages were rendered with the PL/SQL cartridge and being served, so it appears as though this was isolated to forms. Does anybody know which log files may provide clues here? Any help would be much appreciated :) Update: If somebody can provide me with a way or reference to increase the capacity of my web server to minimize these errors, I will accept this as the solution.

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• Oracle EE 11.2g: how to generate fresh new redo logs

  - by Aikanaro

  Hi, In the company I work for we are heavy users of vmware machines. Almost all our projects are developed inside a virtual environment up to the point where we have to deploy them into a production system. While in development, some colleagues of mine deleted the redo log files for Oracle in the hopes of gaining some free space. Now they are unable to start the database instance. Is there a way of generating a fresh new redo log so that the instance can be started? This is urgent and even though I'm currently googling for an answer I have yet to find it. Thanks in advance.

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• Oracle tuning optimizer index cost adj and optimizer index caching

  - by Darryl Braaten

  What is the correct way to set the optimizer index cost adj parameter for Oracle. As a developer I have observed huge performance improvements as this parameter is lowered. Common queries are reduced from 2 seconds to 200ms. There are lots of warnings on the net that lowering this value will cause dire issues with the database, but no detail is given on what will start going wrong. I am currently only seeing only an upside, much improved application performance and no downside. I need to better understand the possible negative repercussions of adjusting these parameters.

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• Fixed expired accounts in Oracle 11g

  - by Álvaro G. Vicario

  I have an Oracle 11g server that's used for PHP development. Recently, I had a problem logging into the Enterprise Manager due to expired passwords. I've already changed settings so passwords no longer expire and I've unlocked all users. However, the user manager shows most built-in users as expired. How can I fix that? (If I just set a password for each expired account I guess that whatever services are using it will no longer be able to log in.)

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• Oracle account locked

  - by Priya

  Hi All, I had a user in my oracle DB with some 'x' password for sometime. Without notifying my team I changed the password to 'y'. But my team members tried to connect to the machine with the old passowrd 'x' and as the limit was set, the user account got locked. I know how to set the resource limit for the login. It would be helpful if anyone can help in finding who and all has tried to connect to the DB. As a administrator I would like to view from where the connection was from. Thanks in advance. Priya.R

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• Oracle 10g cannot see any data in tables

  - by MMRUSer

  Im getting this error in Oracle 10g log file 2010-11-12 16:07:41.838: [ OCROSD][3069777600]utgdv:2:ocr loc file cannot be opened 2010-11-12 16:07:41.865: [ OCROSD][3069777600]utopen:1: Couldnt find ocr,[ocrmirror] location in config file 2010-11-12 16:07:41.865: [ OCRRAW][3069777600]proprinit: Could not open raw device 2010-11-12 16:07:41.865: [ default][3069777600]a_init:7!: Backend init unsuccessful : [33] 2010-11-12 16:07:41.865: [ CSSCLNT][3069777600]clsssinit: error(33 ) in OCR initialization I was able to connect but can't generate table data form my client program. Plus it was working earlier. Im running on Redhat EL 5 Thanks.

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• Essential Training Topics for Supervisors of ASP.NET Developers

  - by Dave Johnson

  I have a co-worker who supervises a group of ASP.NET developers who are doing lots of ASP.NET/SQL Server apps. My co-worker was very technical at one time, but his last programming assignment was writing Fortran code in the 1980s. He has asked me to help him gain a deeper knowledge of ASP.NET Web application development to equip him in his supervisory role. I will be spending an hour every other week with him providing training, and he will probably not have a lot of time to commit otherwise. What would you recommend as topics to cover, tutorial resources, etc. so that I can help him get up to speed in his role as a supervisor of ASP.NET developers?

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• Oracle Logical Standby redo generation

  - by DCookie

  Oracle 10.2.0.4 database with a logical standby on Win2K3. Recently a rather large delete operation was carried out on the production instance. I'm experiencing difficulty with the logical standby, in that it gets a couple of hundred (58M size) archive logs into the operation and the apply process fails with an out-of-memory error. Unfortunately, every time it fails it has to restart the apply from the beginning of the transaction. This is taking a couple of days each time. Anyway, in trying to resolve this problem, I've noticed that each archive log from the production system generates 5 or 6 log switches on the standby. I don't understand why this should be. Anyone have any ideas? A related question that I've not found the answer for: does anyone know if the logical standby must be running in archivelog mode? I really don't have a need to keep the logs.

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• oracle virtualbox doesn't work for host Kubuntu since Lucid Lynx 10.04

  - by 13east

  I have a thinkpad edge 14 core i3 2.4 ghz and 4g ram; I have tried kubuntu 10.04, 10.10, 11.10, 12.04 and 12.10 (all x64 architecture); Both oracle and ose virtualbox only works properly to install XP and windows 7 quest system on kubuntu 10.04; For every other kubuntu release since, the guest installation goes as far as formatting the virtual drive, freezes at this step, and doesn't even go as far as copying files to hard-drive to begin installation. But virtualbox has not stopped responding to commands; I can kill that one specific window with the problem installation ("machine" - "close" - "power off the machine") and start over again without having to force-kill virtualbox application. If anyone knows how I can go about addressing this problem, any help you can provide would be very much appreciated. Thank You.

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• Oracle application - files missing in the Mount point in UNix server

  - by arun_V

  My oracle application test instance is down, When I browse through the Unix server, I couldn’t find any files in the mount point,U01 U06 or U10, when I put BDF command it shows the following $ bdf Filesystem kbytes used avail %used Mounted on /dev/vg00/lvol3 204800 35571 158662 18% / /dev/vg00/lvol1 299157 38506 230735 14% /stand /dev/vg00/lvol8 1392640 1261068 123620 91% /var /dev/vg00/lvol7 1327104 825170 470631 64% /usr /dev/vg00/lvol4 716800 385891 310746 55% /tmp /dev/vg00/lvol6 872448 814943 53936 94% /opt /dev/vg00/lvolssh 32768 13243 18306 42% /opt/openssh /dev/vg00/lvol5 204800 187397 16334 92% /home /dev/vg00/lvolback 512000 472879 36704 93% /backup dg-ora04:/dgora03_u10 204800 167088 35416 83% /u10 dg-ora04:/dgora03_u06 204800 167088 35416 83% /u06 dg-ora04:/dgora03_u01 204800 167088 35416 83% /u01 Why can't I see any files inside the mount points?

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• Oracle redo log performance degradation when inserting

  - by Aldarund

  I have a oracle 11g database. I'm testing in for inserts. The database running in noarchive mode. I have 3 redo log configured, each 2gb. I'm trying to insert data into test table. At begin it goes fine with 15k ins/second. I make a commit after 200 inserts. But after about 1.3m inserted records it become really slow, about 1-2k ins/second. As i noticed in resource explorer at this point we have filled all redo logs and so the inserts from this points work slow. So my question is why it become so slow when it fills redo logs, even if i commit each 200 records. And how this situation can be fixed ( except the turning off logging completely at inserts)

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• Experience with Intel X25-M 160GB and Oracle

  - by derobert

  We're considering building an Oracle database with 12 Intel X25-M G2 160GB drives in software RAID10. It'd be running Linux. Database gets some very heavy write activity during the early morning data load, other than that it is mostly read-only (and the read load is fairly minimal). We're currently running on 11 150GB Velociraptors (also Linux software RAID10), and are hoping the X25-M will speed up the data load. We currently have redo on different disks than the rest of the data. I'm wondering a few things: Any experience with using X25-M drives for databases? The X25-E are unfortunately beyond our budget. Would it hurt to separate redo off to some magnetic (non-SSD) drives, say 2 (raid1) or 4 (raid10) Seagate Constellations?

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• Getting Popular Topics on a Custom Made Forum

  - by Navarr

  For this website we're working on, we're trying to get the most popular topics (based on how many posts have been made in them within the last 24 hours). We have a medium to large based forum, and the current MySQL query looks like this: SELECT `forums_topics`.*, ( SELECT COUNT(`id`) FROM `forums_posts` WHERE `postdate` > (UNIX_TIMESTAMP()-60*60*24) AND `topicid`=`forums_topics`.`id` ) AS `trendy_threads` FROM `forums_topics` WHERE `deleted`=0 ORDER BY `trendy_threads` DESC,`postdate` DESC LIMIT 3 This unfortunately causes an SQL timeout with just one query and Error 500's. How can we get this information as quickly and as efficiently as possible?

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• Oracle backup and recovery

  - by kupa

  During recovery Oracle writes the following error: RMAN-06054: media recovery requesting unknown log: thread 1 seq 9 lowscn 4034762 I have used in mount mode this command: change archivelog all crosscheck; delete expired archivelog all; Then restore and tried to recover again:But still RMAN-06054 error.Than I wrote: run{ SET UNTIL SEQUENCE 9 THREAD 1; RESTORE DATABASE; RECOVER DATABASE; } It helped me to recover database...But after that when I do the backup and then recover the same error occurs and solution is the same... I wonder to solve this problem without SET UNTIL SEQUENCE 9 THREAD 1; maybe I should unregister this archive log from control file(I am using control file not catalog) Can you tell me how?

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• What Math topics & resources to consider as beginner to indulge the book - Introduction to Algorithm

  - by sector7

  I'm a programmer who's beginning to appreciate the knowledge & usability of Algorithms in my work as I move forward with my skill-set. I don't want to take the short path by learning how to apply algorithms "as-is" but would rather like to know the foundation and fundamentals behind them. For that I need Math, at which I'm pretty "basic". I'm considering getting tuition's for that. What I would like is to have a concise syllabus/set of topics/book which I could hand over to my math tutor to get started. HIGHLY DESIRED: one book. the silver bullet. (fingers crossed!) PS: I've got some leads but want to hear you guys/gurus out: Discrete Math, Combinatorics, Graph theory, Calculus, Linear Algebra, and Number Theory. Looking forward to your answers. Thanks!

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• again again again…. it is Oracle Open World 2012

  - by JuergenKress

  Again… again I crashed my knee during kite surfing. Again the right knee, again the outside meniscus, again the same doctor, again the same operation, again they could sew my meniscus, again the same physiotherapy… again I will miss OOW. OOW session you should not miss Oracle PartnerNetwork Exchange Middleware stream Focus on SOA and BPM Focus on BPM For OFM Partner Advisory Councils please contact [email protected] Keynotes and General sessions to attend: Thomas Kurian: Tuesday, October 2 8:45 a.m. 9:45 a.m., Moscone North, Hall D Hasan Rizvi: General session middleware: Tuesday, October 3 10:15 am 11:15 am, Moscone North, Hall D If you can’t make it to San Francisco watch the keynotes live on-demand Tips and tricks for OOW Plan your visit well in advance! Which keynotes & session do you want to attend? Demo Grounds are highly recommended and the best of OOW! Which 1:1 meetings do you want to arrange? Attend a Partner or Customer Advisory Council? Attend a Country or Community Reception? Attire during OOW: casual clothing, comfortable shoes and light luggage! Do not forget to drink water. Sign an international travel and health insurance before you leave home! What we want from you! Send your tweets: twitter.com/soacommunity @soacommunity and share your pictures at http://www.facebook.com/soacommunity SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OOW,Oracle Open World,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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• again again again…. it is Oracle Open World 2012

  - by JuergenKress

  Again… again I crashed my knee during kite surfing. Again the right knee, again the outside meniscus, again the same doctor, again the same operation, again they could sew my meniscus, again the same physiotherapy… again I will miss OOW. OOW session you should not miss Oracle PartnerNetwork Exchange Middleware stream CAF Overall (WebLogic Server, Tuxedo, Coherence, Java Cloud Service, GlassFish) Oracle WebLogic Server Oracle Coherence Java Cloud Service GlassFish Traffic Director Tuxedo For OFM Partner Advisory Councils please contact [email protected] Keynotes and General sessions to attend: Thomas Kurian: Tuesday, October 2 8:45 a.m. 9:45 a.m., Moscone North, Hall D Hasan Rizvi: General session middleware: Tuesday, October 3 10:15 am 11:15 am, Moscone North, Hall D If you can’t make it to San Francisco watch the keynotes live on-demand Tips and tricks for OOW Plan your visit well in advance! Which keynotes & session do you want to attend? Demo Grounds are highly recommended and the best of OOW! Which 1:1 meetings do you want to arrange? Attend a Partner or Customer Advisory Council? Attend a Country or Community Reception? Attire during OOW: casual clothing, comfortable shoes and light luggage! Do not forget to drink water. Sign an international travel and health insurance before you leave home! What we want from you! Send your tweets: http://twitter.com/wlscommunity and @wlscommnity share your pictures at http://www.facebook.com/WebLogicCommunity WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Oracle Open World,OOW,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Floating Panels and Describe Windows in Oracle SQL Developer

  - by thatjeffsmith

  One of the challenges I face as I try to share tips about our software is that I tend to assume there are features that you just ‘know about.’ Either they’re so intuitive that you MUST know about them, or it’s a feature that I’ve been using for so long I forget that others may have never even seen it before. I want to cover two of those today - Describe (DESC) – SHIFT+F4 Floating Panels My super-exciting desktop SQL Developer and Describe DESC or Describe is an Oracle SQL*Plus command. It shows what a table or view is composed of in terms of it’s column definition. Here’s an example: SQL*Plus: Release 11.2.0.3.0 Production on Fri Sep 21 14:25:37 2012 Copyright (c) 1982, 2011, Oracle. All rights reserved. Connected to: Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - Production With the Partitioning, OLAP, Data Mining and Real Application Testing options SQL> desc beer; Name Null? Type ----------------------------------------- -------- ---------------------------- BREWERY NOT NULL VARCHAR2(100) CITY VARCHAR2(100) STATE VARCHAR2(100) COUNTRY VARCHAR2(100) ID NUMBER SQL> You can get the same information – and a good bit more – in SQL Developer using the SQL Developer DESC command. You invoke it with SHIFT+F4. It will open a floating (non-modal!) window with the information you want. Here’s an example: I can see my column definitions, constratins, stats, privs, etc A few ‘cool’ things you should be aware of: I can open as many as I want, and still work in my worksheet, browser, etc. I can also DESC an index, user, or most any other database object I can of course move them off my primary desktop display The DESC panel’s are read-only. I can’t drop a constraint from within the DESC window of a given table. But for dragging columns into my worksheet, and checking out the stats for my objects as I query them – it’s very, very handy. Try This Right Now Type ‘scott.emp’ (or some other table you have), place your cursor on the text, and hit SHIFT+F4. You’ll see the EMP object open. Now click into a column name in the columns page. Drag it into your worksheet. It will paste that column name into your query. This is an alternative for those that don’t like our code insight feature or dragging columns off the connection tree (new for v3.2!) Got it? SQL Developer’s Floating Panels Ok, let’s talk about a similar feature. Did you know that any dockable panel from the View menu can also be ‘floated?’ One of my favorite features is the SQL History. Every query I run is recorded, and I can recall them later without having to remember what I ran and when. And I USUALLY use the keyboard shortcuts for this. Let your trouble float away…if only it were so easy as a right-click in the real world. But sometimes I still want to see my recall list without having to give up my screen real estate. So I just mouse-right click on the panel tab and select ‘Float.’ Then I move it over to my secondary display – see the poorly lit picture in the beginning of this post. And that’s it. Simple, I know. But I thought you should know about these two things!

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• Have you registered? Oracle 'In Touch' PartnerCast: Be prepared for a year of growth

  - by Julien Haye

  Hi there Oracle Partners, We hope you’ve seen our recent blog post regarding the next Oracle ‘In Touch’ PartnerCast? Hosted by David Callaghan, Senior Vice President EMEA Alliances and Channels, to be broadcast on Tuesday 1st July 2014 from 10:30am UK/11:30am CET. David and his studio guests will be discussing the latest news from Oracle; including highlights of FY14, Strategic themes for FY15 and SaaS. We will also have an exclusive for ‘In Touch’ whereby David interviews Senior Vice President, Global Alliances & Channels, Rich Geraffo, on what the FY15 Oracle Global Partner Kick Off means for EMEA Oracle Partners. Also, David provides your chance to hear from some of the newly appointed Oracle Worldwide A&C Leadership Team. Got a question for David and his guests? Get in touch on Twitter using the hashtag #OracleInTouch or by emailing [email protected] to get your questions featured in the cast! To find out more information and to watch previous episodes on-demand, please visit our webpage here. We hope you can make it! Oracle EMEA Alliances & Channels

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• Venez nous voir au Forum Oracle Big Data le 5 avril !

  - by Kinoa

  Le Big Data vient de plus en plus souvent au devant de la scène et vous souhaitez en apprendre davantage ? Générés à partir des réseaux sociaux, de capteurs numériques et autres équipements mobiles, les Big Data - autrement dits, d'énormes volumes de données - constituent une mine d'informations précieuses sur vos activités et les comportements de vos clients. Votre challenge aujourd’hui consiste à gérer l’acquisition, l’organisation et la compréhension de ces volumes de données non structurées, et à les intégrer dans votre système d’information. Vous avez des questions ? Ca vous parait complexe ? Alors le Forum Oracle Bid Data organisé par Oracle et Intel est fait pour vous !   Nous aborderons plusieurs points : Accélération du déploiement de Big Data par l'approche intégrée du hardware et du software Mise à disposition de tous les outils nécessaires au processus complet, de l'acquisition des données à la restitution Intégration de Big Data dans votre système d'information pour fournir aux utilisateurs la quintessence de l'information Nous vous avons concocté un programme des plus alléchant pour cette journée du 5 avril : 9h00 Accueil et remise des badges 9h30 Big Data : The Industry View. Are you ready ?Johan Hendrickx, Core Technology Director, Oracle EMEA Keynote : Big Data – Are you ready ? George Lumpkin, Vice President of DW Product Management, Oracle Corporation Acquisition des données dans votre Big Dataavec Hadoop et Oracle NoSQL Pause Organisez et structurez l'information au sein de votre Big Data avec Big Data Connectors et Oracle Data Integrator Tirez parti des analyses des données de votre Big Dataavec Oracle Endeca et Oracle Business Intelligence 13h00 Cocktail déjeunatoire Le nombre de places est limité, pensez à vous inscrire dès maintenant. Lieu :  Maison de la Chimie28 B, rue Saint Dominique 75007 Paris

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• April 12 EBS Webcast: Value Chain Planning 12.1.3.6 Rapid Planning Enhancements

  - by Oracle_EBS

  ADVISOR WEBCAST: 12.1.3.6 Rapid Planning EnhancementsPRODUCT FAMILY: Value Chain Planning April 12, 2012 at 11 am ET, 9 am MT, 8 am PT This one-hour session is recommended for functional users who work on the implementation of Oracle Rapid Planning, and Consultants interested in the latest Oracle Rapid Planning features and enhancements available through VCP version 12.1.3.6. This webcast will discuss Safety Stock Calculation Using Quantities, Substitution Logic, and RP-CP Collaboration.TOPICS WILL INCLUDE: Provide insight on the latest enhancements that are available in Oracle Rapid Planning. Learn what is available in this version compared to earlier versions. Version changes. A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Current Schedule can be found on Note 740966.1 Post Presentation Recordings can be found on Note 740964.1

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• Value Chain Planning in Las Vegas

  - by Paul Homchick

  Several Oracle Value Chain Planning experts will be presenting at the Mandalay Bay Convention Center in Las Vegas, for Collaborate 2010- April 18th- 22nd, 2010. We have five sessions as follows: Monday, April 19, 1:15 pm - 2:15 pm, Breakers H, Roger Goossens Oracle VCP Vice President Leveraging Oracle Value Chain Planning for Your Planning Business Transformation Monday, April 19, 3:45 pm - 4:45 pm, Breakers I, Scott Malcolm, Oracle VCP Development Complex Supply Chain Planning Made Easy: Introducing Oracle Rapid Planning Tuesday, April 20, 2:00 pm - 3:00 pm, Breakers I, John Bermudez, Oracle VCP Strategy Synchronize Your Financial and Operating Plans with Oracle Integrated Business Planning Wednesday, April 21, 10:30 am - 11:30 am, Breakers I, Vikash Goyal, Oracle VCP Strategy Oracle Demantra: What's New? Wednesday, April 21, 2:15 pm - 3:15 pm, Mandalay Bay Ballroom A, Roger Goossens Oracle VCP Vice President Value Chain Planning for JD Edwards EnterpriseOne We will also be in the demogrounds, so stop by to see the latest VCP innovations from Oracle and talk to our experts.

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• Protecting offline IRM rights and the error "Unable to Connect to Offline database"

  - by Simon Thorpe

  One of the most common problems I get asked about Oracle IRM is in relation to the error message "Unable to Connect to Offline database". This error message is a result of how Oracle IRM is protecting the cached rights on the local machine and if that cache has become invalid in anyway, this error is thrown. Offline rights and security First we need to understand how Oracle IRM handles offline use. The way it is implemented is one of the main reasons why Oracle IRM is the leading document security solution and demonstrates our methodology to ensure that solutions address both security and usability and puts the balance of these two in your control. Each classification has a set of predefined roles that the manager of the classification can assign to users. Each role has an offline period which determines the amount of time a user can access content without having to communicate with the IRM server. By default for the context model, which is the classification system that ships out of the box with Oracle IRM, the offline period for each role is 3 days. This is easily changed however and can be as low as under an hour to as long as years. It is also possible to switch off the ability to access content offline which can be useful when content is very sensitive and requires a tight leash. So when a user is online, transparently in the background, the Oracle IRM Desktop communicates with the server and updates the users rights and offline periods. This transparent synchronization period is determined by the server and communicated to all IRM Desktops and allows for users rights to be kept up to date without their intervention. This allows us to support some very important scenarios which are key to a successful IRM solution. A user doesn't have to make any decision when going offline, they simply unplug their laptop and they already have their offline periods synchronized to the maximum values. Any solution that requires a user to make a decision at the point of going offline isn't going to work because people forget to do this and will therefore be unable to legitimately access their content offline. If your rights change to REMOVE your access to content, this also happens in the background. This is very useful when someone has an offline duration of a week and they happen to make a connection to the internet 3 days into that offline period, the Oracle IRM Desktop detects this online state and automatically updates all rights for the user. This means the business risk is reduced when setting long offline periods, because of the daily transparent sync, you can reflect changes as soon as the user is online. Of course, if they choose not to come online at all during that week offline period, you cannot effect change, but you take that risk in giving the 7 day offline period in the first place. If you are added to a NEW classification during the day, this will automatically be synchronized without the user even having to open a piece of content secured against that classification. This is very important, consider the scenario where a senior executive downloads all their email but doesn't open any of it. Disconnects the laptop and then gets on a plane. During the flight they attempt to open a document attached to a downloaded email which has been secured against an IRM classification the user was not even aware they had access to. Because their new role in this classification was automatically synchronized their experience is a good one and the document opens. More information on how the Oracle IRM classification model works can be found in this article by Martin Abrahams. So what about problems accessing the offline rights database? So onto the core issue... when these rights are cached to your machine they are stored in an encrypted database. The encryption of this offline database is keyed to the instance of the installation of the IRM Desktop and the Windows user account. Why? Well what you do not want to happen is for someone to get their rights for content and then copy these files across hundreds of other machines, therefore getting access to sensitive content across many environments. The IRM server has a setting which controls how many times you can cache these rights on unique machines. This is because people typically access IRM content on more than one computer. Their work desktop, a laptop and often a home computer. So Oracle IRM allows for the usability of caching rights on more than one computer whilst retaining strong security over this cache. So what happens if these files are corrupted in someway? That's when you will see the error, Unable to Connect to Offline database. The most common instance of seeing this is when you are using virtual machines and copy them from one computer to the next. The virtual machine software, VMWare Workstation for example, makes changes to the unique information of that virtual machine and as such invalidates the offline database. How do you solve the problem? Resolution is however simple. You just delete all of the offline database files on the machine and they will be recreated with working encryption when the Oracle IRM Desktop next starts. However this does mean that the IRM server will think you have your rights cached to more than one computer and you will need to rerequest your rights, even though you are only going to be accessing them on one. Because it still thinks the old cache is valid. So be aware, it is good practice to increase the server limit from the default of 1 to say 3 or 4. This is done using the Enterprise Manager instance of IRM. So to delete these offline files I have a simple .bat file you can use; Download DeleteOfflineDBs.bat Note that this uses pskillto stop the irmBackground.exe from running. This is part of the IRM Desktop and holds open a lock to the offline database. Either kill this from task manager or use pskillas part of the script.

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