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• All MySQL Databases lost overnight

  - by Iain

  After a call from a customer to say that his website is down, I find that MySQL on our RackSpace Cloud Windows 2008 server was not running. I restarted MySQL but got the 'Access denied for user' error in the browser for all websites with MySQL database. When I look in MySql Server 5.5/data there are no folders other than mysql and performance_schema. It appears all the databases and data have been wiped. Does anyone know what might have happened and where the data has gone? To top that I just found this server is missing from our backup service. ps appears to be after windows update at 4:01 this morning.

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• Entire folders deleted from My Documents periodically with remote logins

  - by darron

  I've got a customer who thinks our application is constantly deleting all it's data. It's really becoming a major problem for them. The problem is, there's no way it's us. They are losing not only our entire data folder (which we locate in the user's "My Documents" folder to make it easy to find), but some local settings files which are in entirely different places within the general user profile. It REALLY looks like the entire user is either getting reset, or is somehow synchronizing with a more... blank profile somewhere else. They're running this on some kind of virtualized Citrix guest OS. I see references to a "group policy folder redirection" that could do this... maybe roaming profiles? Any ideas? Help!

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• Dynamic Type to do away with Reflection

  - by Rick Strahl

  The dynamic type in C# 4.0 is a welcome addition to the language. One thing I’ve been doing a lot with it is to remove explicit Reflection code that’s often necessary when you ‘dynamically’ need to walk and object hierarchy. In the past I’ve had a number of ReflectionUtils that used string based expressions to walk an object hierarchy. With the introduction of dynamic much of the ReflectionUtils code can be removed for cleaner code that runs considerably faster to boot. The old Way - Reflection Here’s a really contrived example, but assume for a second, you’d want to dynamically retrieve a Page.Request.Url.AbsoluteUrl based on a Page instance in an ASP.NET Web Page request. The strongly typed version looks like this: string path = Page.Request.Url.AbsolutePath; Now assume for a second that Page wasn’t available as a strongly typed instance and all you had was an object reference to start with and you couldn’t cast it (right I said this was contrived :-)) If you’re using raw Reflection code to retrieve this you’d end up writing 3 sets of Reflection calls using GetValue(). Here’s some internal code I use to retrieve Property values as part of ReflectionUtils: /// <summary> /// Retrieve a property value from an object dynamically. This is a simple version /// that uses Reflection calls directly. It doesn't support indexers. /// </summary> /// <param name="instance">Object to make the call on</param> /// <param name="property">Property to retrieve</param> /// <returns>Object - cast to proper type</returns> public static object GetProperty(object instance, string property) { return instance.GetType().GetProperty(property, ReflectionUtils.MemberAccess).GetValue(instance, null); } If you want more control over properties and support both fields and properties as well as array indexers a little more work is required: /// <summary> /// Parses Properties and Fields including Array and Collection references. /// Used internally for the 'Ex' Reflection methods. /// </summary> /// <param name="Parent"></param> /// <param name="Property"></param> /// <returns></returns> private static object GetPropertyInternal(object Parent, string Property) { if (Property == "this" || Property == "me") return Parent; object result = null; string pureProperty = Property; string indexes = null; bool isArrayOrCollection = false; // Deal with Array Property if (Property.IndexOf("[") > -1) { pureProperty = Property.Substring(0, Property.IndexOf("[")); indexes = Property.Substring(Property.IndexOf("[")); isArrayOrCollection = true; } // Get the member MemberInfo member = Parent.GetType().GetMember(pureProperty, ReflectionUtils.MemberAccess)[0]; if (member.MemberType == MemberTypes.Property) result = ((PropertyInfo)member).GetValue(Parent, null); else result = ((FieldInfo)member).GetValue(Parent); if (isArrayOrCollection) { indexes = indexes.Replace("[", string.Empty).Replace("]", string.Empty); if (result is Array) { int Index = -1; int.TryParse(indexes, out Index); result = CallMethod(result, "GetValue", Index); } else if (result is ICollection) { if (indexes.StartsWith("\"")) { // String Index indexes = indexes.Trim('\"'); result = CallMethod(result, "get_Item", indexes); } else { // assume numeric index int index = -1; int.TryParse(indexes, out index); result = CallMethod(result, "get_Item", index); } } } return result; } /// <summary> /// Returns a property or field value using a base object and sub members including . syntax. /// For example, you can access: oCustomer.oData.Company with (this,"oCustomer.oData.Company") /// This method also supports indexers in the Property value such as: /// Customer.DataSet.Tables["Customers"].Rows[0] /// </summary> /// <param name="Parent">Parent object to 'start' parsing from. Typically this will be the Page.</param> /// <param name="Property">The property to retrieve. Example: 'Customer.Entity.Company'</param> /// <returns></returns> public static object GetPropertyEx(object Parent, string Property) { Type type = Parent.GetType(); int at = Property.IndexOf("."); if (at < 0) { // Complex parse of the property return GetPropertyInternal(Parent, Property); } // Walk the . syntax - split into current object (Main) and further parsed objects (Subs) string main = Property.Substring(0, at); string subs = Property.Substring(at + 1); // Retrieve the next . section of the property object sub = GetPropertyInternal(Parent, main); // Now go parse the left over sections return GetPropertyEx(sub, subs); } As you can see there’s a fair bit of code involved into retrieving a property or field value reliably especially if you want to support array indexer syntax. This method is then used by a variety of routines to retrieve individual properties including one called GetPropertyEx() which can walk the dot syntax hierarchy easily. Anyway with ReflectionUtils I can  retrieve Page.Request.Url.AbsolutePath using code like this: string url = ReflectionUtils.GetPropertyEx(Page, "Request.Url.AbsolutePath") as string; This works fine, but is bulky to write and of course requires that I use my custom routines. It’s also quite slow as the code in GetPropertyEx does all sorts of string parsing to figure out which members to walk in the hierarchy. Enter dynamic – way easier! .NET 4.0’s dynamic type makes the above really easy. The following code is all that it takes: object objPage = Page; // force to object for contrivance :) dynamic page = objPage; // convert to dynamic from untyped object string scriptUrl = page.Request.Url.AbsolutePath; The dynamic type assignment in the first two lines turns the strongly typed Page object into a dynamic. The first assignment is just part of the contrived example to force the strongly typed Page reference into an untyped value to demonstrate the dynamic member access. The next line then just creates the dynamic type from the Page reference which allows you to access any public properties and methods easily. It also lets you access any child properties as dynamic types so when you look at Intellisense you’ll see something like this when typing Request.: In other words any dynamic value access on an object returns another dynamic object which is what allows the walking of the hierarchy chain. Note also that the result value doesn’t have to be explicitly cast as string in the code above – the compiler is perfectly happy without the cast in this case inferring the target type based on the type being assigned to. The dynamic conversion automatically handles the cast when making the final assignment which is nice making for natural syntnax that looks *exactly* like the fully typed syntax, but is completely dynamic. Note that you can also use indexers in the same natural syntax so the following also works on the dynamic page instance: string scriptUrl = page.Request.ServerVariables["SCRIPT_NAME"]; The dynamic type is going to make a lot of Reflection code go away as it’s simply so much nicer to be able to use natural syntax to write out code that previously required nasty Reflection syntax. Another interesting thing about the dynamic type is that it actually works considerably faster than Reflection. Check out the following methods that check performance: void Reflection() { Stopwatch stop = new Stopwatch(); stop.Start(); for (int i = 0; i < reps; i++) { // string url = ReflectionUtils.GetProperty(Page,"Title") as string;// "Request.Url.AbsolutePath") as string; string url = Page.GetType().GetProperty("Title", ReflectionUtils.MemberAccess).GetValue(Page, null) as string; } stop.Stop(); Response.Write("Reflection: " + stop.ElapsedMilliseconds.ToString()); } void Dynamic() { Stopwatch stop = new Stopwatch(); stop.Start(); dynamic page = Page; for (int i = 0; i < reps; i++) { string url = page.Title; //Request.Url.AbsolutePath; } stop.Stop(); Response.Write("Dynamic: " + stop.ElapsedMilliseconds.ToString()); } The dynamic code runs in 4-5 milliseconds while the Reflection code runs around 200+ milliseconds! There’s a bit of overhead in the first dynamic object call but subsequent calls are blazing fast and performance is actually much better than manual Reflection. Dynamic is definitely a huge win-win situation when you need dynamic access to objects at runtime.© Rick Strahl, West Wind Technologies, 2005-2010Posted in .NET  CSharp  

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• Export data to Excel from Silverlight/WPF DataGrid

  - by outcoldman

  Data export from DataGrid to Excel is very common task, and it can be solved with different ways, and chosen way depend on kind of app which you are design. If you are developing app for enterprise, and it will be installed on several computes, then you can to advance a claim (system requirements) with which your app will be work for client. Or customer will advance system requirements on which your app should work. In this case you can use COM for export (use infrastructure of Excel or OpenOffice). This approach will give you much more flexibility and give you possibility to use all features of Excel app. About this approach I’ll speak below. Other way – your app is for personal use, it can be installed on any home computer, in this case it is not good to ask user to install MS Office or OpenOffice just for using your app. In this way you can use foreign tools for export, or export to xml/html format which MS Office can read (this approach used by JIRA). But in this case will be more difficult to satisfy user tasks, like create document with landscape rotation and with defined fields for printing. At this article I'll show you how to work with Excel object from .NET 4 and Silverlight 4 with dynamic objects and give you an approach which allow you to export data from DataGrid Silverlight and WPF controls. Read more...

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• Microsoft guarantees the performance of SQL Server

  - by simonsabin

  I have recently been informed that Microsoft will be guaranteeing the performance of SQL Server. Yes thats right Microsoft will guarantee that you will get better performance out of SQL Server that any other competitor system. However on the flip side there are also saying that end users also have to guarantee the performance of SQL Server if they want to use the next release of SQL Server targeted for 2011 or 2012. It appears that a recent recruit Mark Smith from Newcastle, England will be heading a new team that will be making sure you are running SQL Server on adequate hardware and making sure you are developing your applications according to best practices. The Performance Enforcement Team (SQLPET) will be a global group headed by mark that will oversee two other groups the existing Customer Advisory Team (SQLCAT) and another new team the Design and Operation Group (SQLDOG). Mark informed me that the team was originally thought out during Yukon and was going to be an independent body that went round to customers making sure they didn’t suffer performance problems. However it was felt that they needed to wait a few releases until SQL Server was really there. The original Yukon Independent Performance Enhancement Team (YIPET) has now become the SQL Performance Enforcement Team (SQLPET). When challenged about the change from enhancement to enforcement Mark was unwilling to comment. An anonymous source suggested that "..Microsoft is sick of the bad press SQL Server gets for performance when the performance problems are normally down to people developing applications badly and using inadequate hardware..." Its true that it is very easy to install and run SQL, unlike other RDMS systems and the flip side is that its also easy to get into performance problems due to under specified hardware and bad design. Its not yet confirmed if this enforcement will apply to all SKUs or just the high end ones. I would personally welcome some level of architectural and hardware advice service that clients would be able to turn to, in order to justify getting the appropriate hardware at the start of a project and not 1 year in when its often too late.

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• Bug Triage

  In this blog post brain dump, I'll attempt to describe the process my team tries to follow when dealing with new bug reports (specifically, code defect reports). This is not official Microsoft policy, just the way we do things… if you do things differently and want to share, you can do so at the bottom in the comments (or on your blog).Feature Triage TeamA subset of the feature crew, the triage team (which has representations from the PM, Dev and QA disciplines), looks at all unassigned bugs at regular intervals. This can be weekly or daily (or other frequency) dependent on which part of the product cycle we are in and what the untriaged bug load looks like. They discuss each bug considering the evidence and make a decision of whether the bug goes from Not Yet Assigned to Assigned (plus the name of the DEV to fix this) or whether it goes from Active to Resolved (which means it gets assigned back to the requestor for closure or further debate if they were not present at the triage meeting). Close to critical milestones, the feature triage team needs to further justify bugs they take to additional higher-level triage teams.Bug Opened = Not Yet AssignedSomeone (typically an SDET from the QA team) creates the bug item (e.g. in TFS), ensuring they populate all the relevant fields including: Title, Description, Repro Steps (including the Actual Result at the end of the steps), attachments of code and/or screenshots, Build number that they observed the issue in, regression details if applicable, how it was found, if a test case exists or needs to be created etc. They also indicate their opinion on the Priority and Severity. The bug status is left as Not Yet Assigned."Issue" versus "Fix for issue"The solution to some bugs is easy to determine, e.g. "bug: the column name is misspelled". Obviously the fix is to correct the spelling – still, the triage team should be explicit and enter the correct spelling in the bug's Description. Note that a bad bug name here would be "bug: fix the spelling of the column" (it describes the solution, rather than the problem).Other solutions are trickier to establish, e.g. "bug: the column header is not accessible (can only be clicked on with the mouse, not reached via keyboard)". What is the correct solution here? The last thing to do is leave this undetermined and just assign it to a developer. The solution has to be entered in the description. Behind this type of a bug usually hides a spec defect or a new feature request.The person opening the bug should focus on describing the issue, rather than the solution. The person indicates what the fix is in their opinion by stating the Expected Result (immediately after stating the Actual Result). If they have a complex suggested solution, that should be split out in a separate part, but the triage team has the final say before assigning it. If the solution is lengthy/complicated to describe, the bug can be assigned to the PM. Note: the strict interpretation suggests that any bug with no clear, obvious solution is always a hole in the spec and should always go to the PM. This also ensures the spec gets updated.Not Yet Assigned - Not Yet Assigned (on someone else's plate)If the bug is observed in our feature, but the cause is actually another team, we change the Area Path (which is the way we identify teams in TFS) and leave it as Not Yet Assigned. The triage team may add more comments as appropriate including potentially changing the repro steps. In some cases, we may even resolve the bug in our area path and open a new bug in the area path of the other team.Even though there is no action on a dev on the team, the bug still needs to be tracked. One way of doing this is to implement some notification system that informs the team when the tracked bug changed status; another way is to occasionally run a global query (against all area paths) for bugs that have been opened by a member of the team and follow up with the current owners for stale bugs.Not Yet Assigned - ResolvedThis state transition can only be made by the Feature Triage Team.0. Sometimes the bug description is not clear and in that case it gets Resolved as More Information Needed, so the original requestor can provide it.After understanding what the bug item is about, the first decision is to determine whether it needs to go to a dev.1. If it is a known bug, it gets resolved as "Duplicate" and linked to the existing bug.2. If it is "By Design" it gets resolved as such, indicating that the triage team does not think this is a bug.3. If the bug does not repro on latest bits, it is resolved as "No Repro"4. The most painful: If it is decided that we cannot fix it for this release it gets resolved as "Postponed" or "Won't Fix". The former is typically due to resources and time constraints, while the latter is due to deciding that it is not important enough to consume our resources in any release (yes, not all bugs must be fixed!). For both cases, there are other factors that contribute to the decision such as: existence of a reasonable workaround, frequency we expect users to encounter the issue, dependencies on other team to offer a solution, whether it breaks a core scenario, whether it prohibits customer feedback on a major feature, is it a regression from a previous release, impact of the fix on other partner teams (e.g. User Education, User Experience, Localization/Globalization), whether this is the right fix, does the fix impact performance goals, and last but not least, severity of bug (e.g. loss of customer data, security threat, crash, hang). The bar for fixing a bug goes up as the release date approaches. The triage team becomes hardnosed about which bugs to take, while the developers are busy resolving assigned bugs thus everyone drives for Zero Bug Bounce (ZBB). ZBB is when you have 0 active bugs older than 48 hours.Not Yet Assigned - AssignedIf the bug is something we decide to fix in this release and the solution is known, then it is assigned to a DEV. This is either the developer that will do the work, or a Lead that can further assign it to one of his developer team based on a load balancing algorithm of their choosing.Sometimes, the triage team needs the dev to do some investigation work before deciding whether to take the fix; similarly, the checkin for the fix may be gated on code review by the triage team. In these cases, these instructions are provided in the comments section of the bug and when the developer is done they notify the triage team for final decision.Additionally, a Priority and Severity (from 0 to 4) has to be entered, e.g. a P0 means "drop anything you are doing and fix this now" whereas a P4 is something you get to after all P0,1,2,3 bugs are fixed.From a testing perspective, if the bug was found through ad-hoc testing or an external team, the decision is made whether test cases should be added to avoid future regressions. This is communicated to the QA team.Assigned - ResolvedWhen the developer receives the bug (they should be checking daily for new bugs on their plate looking at bugs in order of priority and from older to newer) they can send it back to triage if the information is not clear. Otherwise, they investigate the bug, setting the Sub Status to "Investigating"; if they cannot make progress, they set the Sub Status to "Blocked" and discuss this with triage or whoever else can help them get unblocked. Once they are unblocked, they set the Sub Status to "Working on Solution"; once they are code complete they send a code review request, setting the Sub Status to "Fix Available". After the iterative code review process is over and everyone is happy with the fix, the developer checks it in and changes the state of the bug from Active (and Assigned to them) to Resolved (and Assigned to someone else).The developer needs to ensure that when the status is changed to Resolved that it is assigned to a QA person. For example, maybe the PM opened the bug, but it should be a QA person that will verify the fix - the developer needs to manually change the assignee in that case. Typically the QA person will send an email to the original requestor notifying them that the fix is verified.Resolved - ??In all cases above, note that the final state was Resolved. What happens after that? The final step should be Closed. The bug is closed once the QA person verifying the fix is happy with it. If the person is not happy, then they change the state from Resolved to Active, thus sending it back to the developer. If the developer and QA person cannot reach agreement, then triage can be brought into it. An easy way to do that is change the status back to Not Yet Assigned with appropriate comments so the triage team can re-review.It is important to note that only QA can close a bug. That means that if the opener of the bug was a PM, when the bug gets resolved by the dev it may land on the PM's plate and after a quick review, the PM would re-assign to an SDET, which is the only role that can close bugs. One exception to this is if the person that filed the bug is external: in that case, we leave it Resolved and assigned to them and also send them a notification that they need to verify the fix. Another exception is if specialized developer knowledge is needed for verifying the bug fix (e.g. it was a refactoring suggestion bug typically not observable by the user) in which case it is fine to have a developer verify the fix, and ideally a different developer to the one that opened the bug.Other links on bug triageA quick search reveals that others have talked about this subject, e.g. here, here, here, here and here.Your take?If you have other best practices your team uses to deal with incoming bug reports, feel free to share in the comments below or on your blog. Comments about this post welcome at the original blog.

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• PDC and Tech-Ed Europe Slides and Code

  - by Stephen Walther

  I spent close to three weeks on the road giving talks at Tech-Ed Europe (Berlin), PDC (Los Angeles), and the Los Angeles Code Camp (Los Angeles). I got to talk about two topics that I am very passionate about: ASP.NET MVC and Ajax. Thanks everyone for coming to all my talks! At PDC, I announced all of the new features of our ASP.NET Ajax Library. In particular, I made five big announcements: ASP.NET Ajax Library Beta Released – You can download the beta from Ajax.CodePlex.com ASP.NET Ajax Library includes the AJAX Control Toolkit – You can use the Ajax Control Toolkit with ASP.NET MVC. ASP.NET Ajax Library being contributed to the CodePlex Foundation – ASP.NET Ajax is the founding project for the CodePlex Foundation (see CodePlex.org) ASP.NET Ajax Library is receiving full product support – Complain to Microsoft Customer Service at midnight on Christmas ASP.NET Ajax Library supports jQuery integration – Use (almost) all of the Ajax Control Toolkit controls in jQuery For more details on the Ajax announcements, see James Senior’s blog entry on the Ajax announcements at: http://jamessenior.com/post/News-on-the-ASPNET-Ajax-Library.aspx In my MVC talks, I discussed the new features being introduced with ASP.NET MVC 2. Here are three of my favorite new features: Client Validation – Client validation done the right way. Do your validation in your model and let the validation bubble up to JavaScript code automatically. Areas – Divide your ASP.NET MVC application into sub-applications. Great for managing both medium and large projects. RenderAction() – Finally, a way to add content to master pages and multiple pages without doing anything strange or twisted. There are demos of all of these features in the MVC downloads below. Here are the power point and code from all of the talks: PDC – Introducing the New ASP.NET Ajax Library PDC – ASP.NET MVC: The New Stuff Tech-Ed Europe - What's New in Microsoft ASP.NET Model-View-Controller Tech-Ed Europe - Microsoft ASP.NET AJAX: Taking AJAX to the Next Level

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• We Convert your PSD into Xhtml

  - by Aditi

  From last few months we have been receiving a lot of inquires for  Psd into Xhtml projects, while we were majorly focusing on custom WordPress, Magento, Drupal & Joomla Projects. Now we are offering PSD into Xhtml/CSS service at an affordable price looking at its demand. We also will cater PSD into any CMS, like wordpress, Drupal, Magento or Joomla. Our custom services will continue as it is. It is very convenient to get your design converted by our Xhtml & CSS experts. We assure 24 hour delivery time. At JustSkins, we have a structured conversion model that works well for any kind of potentially enriched web business solution. Our customized slicing guidelines, besides, W3C approved XHTML and CSS code naming conventions makes us stand distinct from the competitors. Why Should You Let us do it for you? W3C Compliant HTML/XHTML and CSS Codes Well Structured and Written Code. Clean and Hand Coded Mark up no use of WYSIWYG. We offer Fast turn around timeDesign converted into Xhtml/CSS just in one business day. Multi- Browser Accessible Websites Cross-Platform Support. Excellent Customer Service. Affordable We at JustSkins are team of efficient programmers with vast experience in templating for   content management systems (CMS),  Joomla, Drupal, WordPress and other Open Source technologies. Contact us today for your requirement!

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• How to get ip-address out of SPAMHAUS blacklist?

  - by vgv8

  I frequently read that it is possible to remove individual ip-addresses from SPAMHAUS blacklisting. OK. Here is 91.205.43.252 (91.205.43.251 - 91.205.43.253) used by back3.stopspamers.com (back2.stopspamers.com, back1.stopspamers.com) in geo-cluster on dedicated servers in Switzerland. The queries: http://www.spamhaus.org/query/bl?ip=91.205.43.251 http://www.spamhaus.org/query/bl?ip=91.205.43.252 http://www.spamhaus.org/query/bl?ip=91.205.43.253 tell that: 91.205.43.251 - 91.205.43.253 are all listed in the SBL80808 blacklist And SBL80808 blacklist tells: "Ref: SBL80808 91.205.40.0/22 is listed on the Spamhaus Block List (SBL) 01-Apr-2010 05:52 GMT | SR04 Spamming and now seems this place is involved in other fraud" 91.205.43.251-91.205.43.253 are not listed amongst criminal ip-addresses individually but there is no way to remove it individually from black listing. How to remove this individual (91.205.43.251-91.205.43.253) addresses from SPAMHAUS blacklist? And why the heck SPAMHAUS is blacklisting spam-stopping service? This is only one example of a bunch. My related posts: Blacklist IP database Update: From the answer provided I realized that my question was not even understood. This ip-addresses 91.205.43.251 - 91.205.43.253 are not blacklisted individually, they are blacklisted through its supernet 91.205.40.0/22. Also note that dedicated server, ISP and customer are in much different distant countries. Update2: http://www.spamhaus.org/sbl/sbl.lasso?query=SBL80808#removal tells: "To have record SBL80808 (91.205.40.0/22) removed from the SBL, the Abuse/Security representative of RIPE (or the Internet Service Provider responsible for supplying connectivity to 91.205.40.0/22) needs to contact the SBL Team" There are dozens of "abusers" in that blacklist SBL80808. The company using that dedicated server is not an ISP or RIPE representative to treat these issues. Even if to treat it, it is just a matter of pressing "Report spam" on internet to be again blacklisted, this is fruitless approach. These techniques are broadly used by criminals and spammers, See also this my post on blacklisting. This is just one specific example but there are many-many more.

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• Cutting edge technology, a lone Movember ranger and a 5-a-side football club ...meet the team at Oracle’s Belfast Offices.

  - by user10729410

  Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} By Olivia O’Connell To see what’s in store at Oracle’s next Open Day which comes to Belfast this week, I visited the offices with some colleagues to meet the team and get a feel for what‘s in store on November 29th. After being warmly greeted by Frances and Francesca, who make sure Front of House and Facilities run smoothly, we embarked on a quick tour of the 2 floors Oracle occupies, led by VP Bo, it was time to seek out some willing volunteers to be interviewed/photographed - what a shy bunch! A bit of coaxing from the social media team was needed here! In a male-dominated environment, the few women on the team caught my eye immediately. I got chatting to Susan, a business analyst and Bronagh, a tech writer. It becomes clear during our chat that the male/female divide is not an issue – “everyone here just gets on with the job,” says Suzanne, “We’re all around the same age and have similar priorities and luckily everyone is really friendly so there are no problems. ” A graduate of Queen’s University in Belfast majoring in maths & computer science, Susan works closely with product management and the development teams to ensure that the final project delivered to clients meets and exceeds their expectations. Bronagh, who joined us following working for a tech company in Montreal and gaining her post-grad degree at University of Ulster agrees that the work is challenging but “the environment is so relaxed and friendly”. Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Software developer David is taking the Movember challenge for the first time to raise vital funds and awareness for men’s health. Like other colleagues in the office, he is a University of Ulster graduate and works on Reference applications and Merchandising Tools which enable customers to establish e-shops using Oracle technologies. The social activities are headed up by Gordon, a software engineer on the commerce team who joined the team 4 years ago after graduating from the University of Strathclyde at Glasgow with a degree in Computer Science. Everyone is unanimous that the best things about working at Oracle’s Belfast offices are the casual friendly environment and the opportunity to be at the cutting edge of technology. We’re looking forward to our next trip to Belfast for some cool demos and meet candidates. And as for the camera-shyness? Look who came out to have their picture taken at the end of the day! Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Oracle offices in Belfast are located on the 6th floor, Victoria House, Gloucester Street, Belfast BT1 4LS, UK View Larger Map Normal 0 false false false EN-IE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Open day takes place on Thursday, 29th November 4pm – 8pm. Visit the 5 Demo Stations to find out more about each teams' activities and projects to date. See live demos including "Engaging the Customer", "Managing Your Store", "Helping the Customer", "Shopping on-line" and "The Commerce Experience" processes. The "Working @Oracle" stand will give you the chance to connect with our recruitment team and get information about the Recruitment process and making your career path in Oracle. Register here.

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• Gone With the Wind?

  - by antony.reynolds

  Where Have All the Composites Gone? I was just asked to help out with an interesting problem at a customer.  All their composites had disappeared from the EM console, none of them showed as loading in the log files and there was an ominous error message in the logs. Symptoms After a server restart the customer noticed that none of his composites were available, they didn’t show in the EM console and in the log files they saw this error message: SEVERE: WLSFabricKernelInitializer.getCompositeList Error during parsing and processing of deployed-composites.xml file This indicates some sort of problem when parsing the deployed-composites.xml file.  This is very bad because the deployed-composites.xml file is basically the table of contents that tells SOA Infrastructure what composites to load and where to find them in MDS.  If you can’t read this file you can’t load any composites and your SOA Server now has all the utility of a chocolate teapot. Verification We can look at the deployed-composites.xml file from MDS either by connecting JDeveloper to MDS, exporting the file using WLST or exporting the whole soa-infra MDS partition by using EM->SOA->soa-infra->Administration->MDS Configuration.  Exporting via EM is probably the easiest because it then prepares you to fix the problem later.  After exporting the partition to local storage on the SOA Server I then ran an XSLT transform across the file deployed-composites/deployed-composites.xml. <?xml version="1.0" encoding="utf-8"?> <xsl:stylesheet version="2.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns="http://www.w3.org/1999/xhtml">     <xsl:output indent="yes"/>     <xsl:template match="/">         <testResult>             <composite-series>                 <xsl:attribute name="elementCount"><xsl:value-of select="count(deployed-composites/composite-series)"/></xsl:attribute>                 <xsl:attribute name="nameAttributeCount"><xsl:value-of select="count(deployed-composites/composite-series[@name])"/></xsl:attribute>                 <xsl:attribute name="defaultAttributeCount"><xsl:value-of select="count(deployed-composites/composite-series[@default])"/></xsl:attribute>                 <composite-revision>                     <xsl:attribute name="elementCount"><xsl:value-of select="count(deployed-composites/composite-series/composite-revision)"/></xsl:attribute>                     <xsl:attribute name="dnAttributeCount"><xsl:value-of select="count(deployed-composites/composite-series/composite-revision[@dn])"/></xsl:attribute>                     <xsl:attribute name="stateAttributeCount"><xsl:value-of select="count(deployed-composites/composite-series/composite-revision[@state])"/></xsl:attribute>                     <xsl:attribute name="modeAttributeCount"><xsl:value-of select="count(deployed-composites/composite-series/composite-revision[@mode])"/></xsl:attribute>                     <xsl:attribute name="locationAttributeCount"><xsl:value-of select="count(deployed-composites/composite-series/composite-revision[@location])"/></xsl:attribute>                     <composite>                         <xsl:attribute name="elementCount"><xsl:value-of select="count(deployed-composites/composite-series/composite-revision/composite)"/></xsl:attribute>                         <xsl:attribute name="dnAttributeCount"><xsl:value-of select="count(deployed-composites/composite-series/composite-revision/composite[@dn])"/></xsl:attribute>                         <xsl:attribute name="deployedTimeAttributeCount"><xsl:value-of select="count(deployed-composites/composite-series/composite-revision/composite[@deployedTime])"/></xsl:attribute>                     </composite>                 </composite-revision>                 <xsl:apply-templates select="deployed-composites/composite-series"/>             </composite-series>         </testResult>     </xsl:template>     <xsl:template match="composite-series">             <xsl:if test="not(@name) or not(@default) or composite-revision[not(@dn) or not(@state) or not(@mode) or not(@location)]">                 <ErrorNode>                     <xsl:attribute name="elementPos"><xsl:value-of select="position()"/></xsl:attribute>                     <xsl:copy-of select="."/>                 </ErrorNode>             </xsl:if>     </xsl:template> </xsl:stylesheet> The output from this is not pretty but it shows any <composite-series> tags that are missing expected attributes (name and default).  It also shows how many composites are in the file (111) and how many revisions of those composites (115). <?xml version="1.0" encoding="UTF-8"?> <testResult xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns="http://www.w3.org/1999/xhtml">    <composite-series elementCount="111" nameAttributeCount="110" defaultAttributeCount="110">       <composite-revision elementCount="115" dnAttributeCount="114" stateAttributeCount="115"                           modeAttributeCount="115"                           locationAttributeCount="114">          <composite elementCount="115" dnAttributeCount="114" deployedTimeAttributeCount="115"/>       </composite-revision>       <ErrorNode elementPos="82">          <composite-series xmlns="">             <composite-revision state="on" mode="active">                <composite deployedTime="2010-12-15T11:50:16.067+01:00"/>             </composite-revision>          </composite-series>       </ErrorNode>    </composite-series> </testResult> From this I could see that one of the <composite-series> elements (number 82 of 111) seemed to be corrupt. Having found the problem I now needed to fix it. Fixing the Problem The solution was really quite easy.  First for safeties sake I took a backup of the exported MDS partition.  I then edited the deployed-composites/deployed-composites.xml file to remove the offending <composite-series> tag. Finally I restarted the SOA domain and was rewarded by seeing that the deployed composites were now visible. Summary One possible cause of not being able to see deployed composites after a SOA 11g system restart is a corrupt deployed-composites.xml file.  Retrieving this file from MDS, repairing it, and replacing it back into MDS can solve the problem.  This still leaves the problem of how did this file become corrupt!

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• New Fusion Community, Community Name Changes and Upcoming Webcasts

  - by cwarticki

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Check out the new MOS Customer Relationship Management (CRM) community. This community has been featured in marketing events and is one of the more active communities so far. Support has also renamed the Fusion HCM community (now Human Capital Management (HCM)) and the Technical – FA community (now Fusion Applications Technology) in order to standardize our naming convention. Finally, we have two upcoming webcasts: 18-OCT-2012 : Fusion Apps Security - User & Role Management using Oracle Identity Manager featured in our Fusion Applications Technology community 01-NOV-2012: Fusion Apps Security – Troubleshoot Data Role Issues featured in our Fusion Applications Technology community. Check out our new Community. Attend our upcoming webcasts. Participate.  Engage. Contribute. ~Chris

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• Start small, grow fast your SOA footprint by Edwin Biemond, Ronald van Luttikhuizen and Demed L’Her

  - by JuergenKress

  A set of pragmatic best practices for deploying a simple and sound SOA footprint that can grow with business demand. The paper contains details about Administrative considerations & Infrastructure considerations & Development considerations& Architectural considerations.  Edwin Biemond Ronald van Luttikhuizen Demed L’Her We are very interested to publish papers jointly with our partner community. Here is a list of possible SOA whitepapers that I am very interested in seeing published (note that the list is not exhaustive and I welcome any other topic you would like to volunteer). The format for these whitepapers would ideally be a 5 to 12 pages document, possibly with a companion sample (to be hosted on http://java.net/projects/oraclesoasuite11g ). It is not a marketing stuff. We will get them published on OTN, with proper credits and use social media (Twitter, Facebook, etc.) to promote them. For information, the "quickstart guide" was downloaded more than 11,000 titles over just 2 months, following a similar approach. These papers are a great way to get exposure and build your resume. We would prefer if we could get 2 people to collaborate on these papers (ideally 1 partner or customer and 1 oracle person). This guarantees some level of peer review and gives greater legitimacy to the paper. If you are Interested? Please contact Demed L’Her Thank you! SOA Partner Community For regular information on Oracle SOA Suite become a member in the SOA Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Start small grow fast,Edwin Biemond,Ronald van Luttikhuizen,Demed L’Her,SOA Suite,Oracle,OTN,SOA Partner Community,Jürgen Kress

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• Database platform migration from Windows-32bit to Linux-64bit

  - by [email protected]

  We have a customer which have all they core business database on RAC over Windows OS. Last year they were affected by a virus that destroyed the registry and all their RAC environments were "OUT OF ORDER", the result, thousand people on vacation for a day.They were distrustful about Linux and after came an agreement to migrate their Enterprise Manager from Windows to Linux (OMS and Repository). How we did demonstrate how powerful and easy is RMAN to migrate databases across platforms.Fist of check of target platform is available from sourceSQL> select platform_name from v$db_transportable_platform;PLATFORM_NAME-----------------------------------------------------------Microsoft Windows IA (32-bit)Linux IA (32-bit)HP Tru64 UNIXLinux IA (64-bit)HP Open VMSMicrosoft Windows IA (64-bit)Linux 64-bit for AMDMicrosoft Windows 64-bit for AMDSolaris Operating System (x86)Check database object as directories that can change across platforms, also check external tables.Startup source database in read only modeRun the following RMAN ScriptRMAN> connect target / RMAN> convert database on target platform convert script 'c:/temp/convert_grid.rman'transport script 'c:/TEMP/transporta_grid.sql' new database 'gridbd' format 'c:/temp/gridmydb%U' db_file_name_convert 'C:\oracle\oradata\grid','/oracle/gridbd/data2/data';(Notice tha path change on db_file_name_convert)Move from source to target:PfileNew scriptsexternal table filesbfilesdata filesCheck pfile, and ensure that the paths are OKCreate temporary control file to connect rmanExecute the RMAN scriptRMAN> connect target / RMAN> @/home/oracle/pboixeda/win2lnx.rmanShutdown the instance and remove temporary control filesRecreate controlfile/s, take care about the used paths.Execute the transport script, transporta_grid.sqlDue we were moving from a 32-bit architecture to a 64-bit architecture, there is bug reported in 386990.1 note, we had to recreate OLAP , check the note for more details. Alter or Recreate all necessary objects Launch utlrpAfter this experience with Linux they are on the way to migrate all their RAC from 10gR2 on Windows to 11gR2 Linux 64 bit.Hope it helps

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• How do I create statistics to make ‘small’ objects appear ‘large’ to the Optmizer?

  - by Maria Colgan

  I recently spoke with a customer who has a development environment that is a tiny fraction of the size of their production environment. His team has been tasked with identifying problem SQL statements in this development environment before new code is released into production. The problem is the objects in the development environment are so small, the execution plans selected in the development environment rarely reflects what actually happens in production. To ensure the development environment accurately reflects production, in the eyes of the Optimizer, the statistics used in the development environment must be the same as the statistics used in production. This can be achieved by exporting the statistics from production and import them into the development environment. Even though the underlying objects are a fraction of the size of production, the Optimizer will see them as the same size and treat them the same way as it would in production. Below are the necessary steps to achieve this in their environment. I am using the SH sample schema as the application schema who's statistics we want to move from production to development. Step 1. Create a staging table, in the production environment, where the statistics can be stored Step 2. Export the statistics for the application schema, from the data dictionary in production, into the staging table Step 3. Create an Oracle directory on the production system where the export of the staging table will reside and grant the SH user the necessary privileges on it. Step 4. Export the staging table from production using data pump export Step 5. Copy the dump file containing the stating table from production to development Step 6. Create an Oracle directory on the development system where the export of the staging table resides and grant the SH user the necessary privileges on it.  Step 7. Import the staging table into the development environment using data pump import Step 8. Import the statistics from the staging table into the dictionary in the development environment. You can get a copy of the script I used to generate this post here. +Maria Colgan

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• Agile PLM on Developing Agile PLM: Software Lifecycle Management

  - by Kerrie Foy

  Change is constant.  That saying couldn’t be truer when applied to software development.   And with all that change comes extensive product complexity.  How do you manage it all?  As software developers ourselves, we can certainly empathize with the challenge. On April 3, 2012 Stephen Van Lare, VP of PLM Product Development, hosted a webcast to share how Oracle uses Agile to develop Agile – a PLM solution for managing a PLM solution!   Stephen passionately shared his unique insight based on 10 years of using Agile PLM to manage the development process, as well as customer use cases.  He shared our time-proven view of the software’s relationship to the product record, while pointing out that PLM is not source control.  He began with the challenges of software development, which boiled down to the deduction that “despite many great tools in the software development industry, it takes a lot more than good source control, more than good bug tracking, to get to an on-time, on-budget and quality release in your marketplace.   It requires defining the right things you want to do, managing the scope, managing your schedule, and, most importantly, managing the change to all those things over the lifecycle of the process. And this is the definition of PLM.”   Stephen then defined the relationship of PLM to the software development process by detailing the two main use cases –  Product Lifecycle and Mechatronics – which can be used simultaneously and in fact are already used in most industries today.  The Product Lifecycle use case is used to manage artifacts and change throughout product development, while the Mechatronics use case involves the software, hardware and electrical design in the BOM.  In essence, PLM is just as relevant to software as the rest of the BOM when trying to maximize profits during any phase of the lifecycle. Please take the opportunity to watch Stephen Van Lare as he details how and why based on his own experience developing Agile with Agile, as well as a lively Q&A session, in the Software PLM Webcast Replay.

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• KB Articles on My Oracle Support

  - by Anthony Shorten

  My Oracle Support is a valuable resource for product information and how to's. It is not just about bug fixes and service packs. To find articles pertaining to any Oracle Utilities product you logon to My Oracle Support (your DBA shoud have access at least) and use the following path to Navigate to the articles: Knowledge - More Applications - Industry Solutions - Utilities You are then presented with a list of products, just select the one that you are interested in. You are then pressented with a list of articles available (25 per page). You can also search on keywords for articles. Here is a list of ones I find useful (with KB ID in []): Customer Care and Billing V2.2.0 Unix Installation Questions [ID 844645.1] Known Framework (FW) Errors [ID 783823.1] Weblogic 10 MP2 CCB Support Question [ID 1119383.1] CCB v2.2.0 Performance Problem Under Heavy Concurrent User Load [ID 808233.1] - This is a description of a patch for performance What Is The Meaning Of The TRUE And FALSE Setting For REL_CBL_THREAD_MEM Within OUAF For Oracle Utilities CCB, BI & ETM [ID 783444.1] Oracle Utilities Framework Support Utility [ID 1079640.1] How to customize XAI error messages? [ID 1061394.1] Oracle Utilities Application Framework - Patch Installation [ID 974985.1] Action Plan for Creating a Weblogic Custom Authentication Provider [ID 954417.1] How to set up XAI service on multiple servers to provide redundancy? [ID 854215.1] The first one is very useful and answer lots of how to questions for installation.

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• Connecting Linux to WatchGuard Firebox SSL (OpenVPN client)

  Recently, I got a new project assignment that requires to connect permanently to the customer's network through VPN. They are using a so-called SSL VPN. As I am using OpenVPN since more than 5 years within my company's network I was quite curious about their solution and how it would actually be different from OpenVPN. Well, short version: It is a disguised version of OpenVPN. Unfortunately, the company only offers a client for Windows and Mac OS which shouldn't bother any Linux user after all. OpenVPN is part of every recent distribution and can be activated in a couple of minutes - both client as well as server (if necessary). WatchGuard Firebox SSL - About dialog Borrowing some files from a Windows client installation Initially, I didn't know about the product, so therefore I went through the installation on Windows 8. No obstacles (and no restart despite installation of TAP device drivers!) here and the secured VPN channel was up and running in less than 2 minutes or so. Much appreciated from both parties - customer and me. Of course, this whole client package and my long year approved and stable installation ignited my interest to have a closer look at the WatchGuard client. Compared to the original OpenVPN client (okay, I have to admit this is years ago) this commercial product is smarter in terms of file locations during installation. You'll be able to access the configuration and key files below your roaming application data folder. To get there, simply enter '%AppData%\WatchGuard\Mobile VPN' in your Windows/File Explorer and confirm with Enter/Return. This will display the following files: Application folder below user profile with configuration and certificate files From there we are going to borrow four files, namely: ca.crt client.crt client.ovpn client.pem and transfer them to the Linux system. You might also be able to isolate those four files from a Mac OS client. Frankly, I'm just too lazy to run the WatchGuard client installation on a Mac mini only to find the folder location, and I'm going to describe why a little bit further down this article. I know that you can do that! Feedback in the comment section is appreciated. Configuration of OpenVPN (console) Depending on your distribution the following steps might be a little different but in general you should be able to get the important information from it. I'm going to describe the steps in Ubuntu 13.04 (Raring Ringtail). As usual, there are two possibilities to achieve your goal: console and UI. Let's what it is necessary to be done. First of all, you should ensure that you have OpenVPN installed on your system. Open your favourite terminal application and run the following statement: $ sudo apt-get install openvpn network-manager-openvpn network-manager-openvpn-gnome Just to be on the safe side. The four above mentioned files from your Windows machine could be copied anywhere but either you place them below your own user directory or you put them (as root) below the default directory: /etc/openvpn At this stage you would be able to do a test run already. Just in case, run the following command and check the output (it's the similar information you would get from the 'View Logs...' context menu entry in Windows: $ sudo openvpn --config client.ovpn Pay attention to the correct path to your configuration and certificate files. OpenVPN will ask you to enter your Auth Username and Auth Password in order to establish the VPN connection, same as the Windows client. Remote server and user authentication to establish the VPN Please complete the test run and see whether all went well. You can disconnect pressing Ctrl+C. Simplifying your life - authentication file In my case, I actually set up the OpenVPN client on my gateway/router. This establishes a VPN channel between my network and my client's network and allows me to switch machines easily without having the necessity to install the WatchGuard client on each and every machine. That's also very handy for my various virtualised Windows machines. Anyway, as the client configuration, key and certificate files are located on a headless system somewhere under the roof, it is mandatory to have an automatic connection to the remote site. For that you should first change the file extension '.ovpn' to '.conf' which is the default extension on Linux systems for OpenVPN, and then open the client configuration file in order to extend an existing line. $ sudo mv client.ovpn client.conf $ sudo nano client.conf You should have a similar content to this one here: dev tunclientproto tcp-clientca ca.crtcert client.crtkey client.pemtls-remote "/O=WatchGuard_Technologies/OU=Fireware/CN=Fireware_SSLVPN_Server"remote-cert-eku "TLS Web Server Authentication"remote 1.2.3.4 443persist-keypersist-tunverb 3mute 20keepalive 10 60cipher AES-256-CBCauth SHA1float 1reneg-sec 3660nobindmute-replay-warningsauth-user-pass auth.txt Note: I changed the IP address of the remote directive above (which should be obvious, right?). Anyway, the required change is marked in red and we have to create a new authentication file 'auth.txt'. You can give the directive 'auth-user-pass' any file name you'd like to. Due to my existing OpenVPN infrastructure my setup differs completely from the above written content but for sake of simplicity I just keep it 'as-is'. Okay, let's create this file 'auth.txt' $ sudo nano auth.txt and just put two lines of information in it - username on the first, and password on the second line, like so: myvpnusernameverysecretpassword Store the file, change permissions, and call openvpn with your configuration file again: $ sudo chmod 0600 auth.txt $ sudo openvpn --config client.conf This should now work without being prompted to enter username and password. In case that you placed your files below the system-wide location /etc/openvpn you can operate your VPNs also via service command like so: $ sudo service openvpn start client $ sudo service openvpn stop client Using Network Manager For newer Linux users or the ones with 'console-phobia' I'm going to describe now how to use Network Manager to setup the OpenVPN client. For this move your mouse to the systray area and click on Network Connections => VPN Connections => Configure VPNs... which opens your Network Connections dialog. Alternatively, use the HUD and enter 'Network Connections'. Network connections overview in Ubuntu Click on 'Add' button. On the next dialog select 'Import a saved VPN configuration...' from the dropdown list and click on 'Create...' Choose connection type to import VPN configuration Now you navigate to your folder where you put the client files from the Windows system and you open the 'client.ovpn' file. Next, on the tab 'VPN' proceed with the following steps (directives from the configuration file are referred): General Check the IP address of Gateway ('remote' - we used 1.2.3.4 in this setup) Authentication Change Type to 'Password with Certificates (TLS)' ('auth-pass-user') Enter User name to access your client keys (Auth Name: myvpnusername) Enter Password (Auth Password: verysecretpassword) and choose your password handling Browse for your User Certificate ('cert' - should be pre-selected with client.crt) Browse for your CA Certificate ('ca' - should be filled as ca.crt) Specify your Private Key ('key' - here: client.pem) Then click on the 'Advanced...' button and check the following values: Use custom gateway port: 443 (second value of 'remote' directive) Check the selected value of Cipher ('cipher') Check HMAC Authentication ('auth') Enter the Subject Match: /O=WatchGuard_Technologies/OU=Fireware/CN=Fireware_SSLVPN_Server ('tls-remote') Finally, you have to confirm and close all dialogs. You should be able to establish your OpenVPN-WatchGuard connection via Network Manager. For that, click on the 'VPN Connections => client' entry on your Network Manager in the systray. It is advised that you keep an eye on the syslog to see whether there are any problematic issues that would require some additional attention. Advanced topic: routing As stated above, I'm running the 'WatchGuard client for Linux' on my head-less server, and since then I'm actually establishing a secure communication channel between two networks. In order to enable your network clients to get access to machines on the remote side there are two possibilities to enable that: Proper routing on both sides of the connection which enables both-direction access, or Network masquerading on the 'client side' of the connection Following, I'm going to describe the second option a little bit more in detail. The Linux system that I'm using is already configured as a gateway to the internet. I won't explain the necessary steps to do that, and will only focus on the additional tweaks I had to do. You can find tons of very good instructions and tutorials on 'How to setup a Linux gateway/router' - just use Google. OK, back to the actual modifications. First, we need to have some information about the network topology and IP address range used on the 'other' side. We can get this very easily from /var/log/syslog after we established the OpenVPN channel, like so: $ sudo tail -n20 /var/log/syslog Or if your system is quite busy with logging, like so: $ sudo less /var/log/syslog | grep ovpn The output should contain PUSH received message similar to the following one: Jul 23 23:13:28 ios1 ovpn-client[789]: PUSH: Received control message: 'PUSH_REPLY,topology subnet,route 192.168.1.0 255.255.255.0,dhcp-option DOMAIN ,route-gateway 192.168.6.1,topology subnet,ping 10,ping-restart 60,ifconfig 192.168.6.2 255.255.255.0' The interesting part for us is the route command which I highlighted already in the sample PUSH_REPLY. Depending on your remote server there might be multiple networks defined (172.16.x.x and/or 10.x.x.x). Important: The IP address range on both sides of the connection has to be different, otherwise you will have to shuffle IPs or increase your the netmask. {loadposition content_adsense} After the VPN connection is established, we have to extend the rules for iptables in order to route and masquerade IP packets properly. I created a shell script to take care of those steps: #!/bin/sh -eIPTABLES=/sbin/iptablesDEV_LAN=eth0DEV_VPNS=tun+VPN=192.168.1.0/24 $IPTABLES -A FORWARD -i $DEV_LAN -o $DEV_VPNS -d $VPN -j ACCEPT$IPTABLES -A FORWARD -i $DEV_VPNS -o $DEV_LAN -s $VPN -j ACCEPT$IPTABLES -t nat -A POSTROUTING -o $DEV_VPNS -d $VPN -j MASQUERADE I'm using the wildcard interface 'tun+' because I have multiple client configurations for OpenVPN on my server. In your case, it might be sufficient to specify device 'tun0' only. Simplifying your life - automatic connect on boot Now, that the client connection works flawless, configuration of routing and iptables is okay, we might consider to add another 'laziness' factor into our setup. Due to kernel updates or other circumstances it might be necessary to reboot your system. Wouldn't it be nice that the VPN connections are established during the boot procedure? Yes, of course it would be. To achieve this, we have to configure OpenVPN to automatically start our VPNs via init script. Let's have a look at the responsible 'default' file and adjust the settings accordingly. $ sudo nano /etc/default/openvpn Which should have a similar content to this: # This is the configuration file for /etc/init.d/openvpn## Start only these VPNs automatically via init script.# Allowed values are "all", "none" or space separated list of# names of the VPNs. If empty, "all" is assumed.# The VPN name refers to the VPN configutation file name.# i.e. "home" would be /etc/openvpn/home.conf#AUTOSTART="all"#AUTOSTART="none"#AUTOSTART="home office"## ... more information which remains unmodified ... With the OpenVPN client configuration as described above you would either set AUTOSTART to "all" or to "client" to enable automatic start of your VPN(s) during boot. You should also take care that your iptables commands are executed after the link has been established, too. You can easily test this configuration without reboot, like so: $ sudo service openvpn restart Enjoy stable VPN connections between your Linux system(s) and a WatchGuard Firebox SSL remote server. Cheers, JoKi

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• The Oracle Linux Advantage

  - by Monica Kumar

  It has been a while since we've summed up the Oracle Linux advantage over other Linux products. Wim Coekaerts' new blog entries prompted me to write this article. Here are some highlights. Best enterprise Linux - Since launching UEK almost 18 months ago, Oracle Linux has leap-frogged the competition in terms of the latest innovations, better performance, reliability, and scalability. Complete enterprise Linux solution: Not only do we offer an enterprise Linux OS but it comes with management and HA tools that are integrated and included for free. In addition, we offer the entire "apps to disk" solution for Linux if a customer wants a single source. Comprehensive testing with enterprise workloads: Within Oracle, 1000s of servers run incredible amount of QA on Oracle Linux amounting to100,000 hours everyday. This helps in making Oracle Linux even better for running enterprise workloads. Free binaries and errata: Oracle Linux is free to download including patches and updates. Highest quality enterprise support: Available 24/7 in 145 countries, Oracle has been offering affordable Linux support since 2006. The support team is a large group of dedicated professionals globally that are trained to support serious mission critical environments; not only do they know their products, they also understand the inter-dependencies with database, apps, storage, etc. Best practices to accelerate database and apps deployment: With pre-installed, pre-configured Oracle VM Templates, we offer virtual machine images of Oracle's enterprise software so you can easily deploy them on Oracle Linux. In addition, Oracle Validated Configurations offer documented tips for configuring Linux systems to run Oracle database. We take the guesswork out and help you get to market faster. More information on all of the above is available on the Oracle Linux Home Page. Wim Coekaerts did a great job of detailing these advantages in two recent blog posts he published last week. Blog article: Oracle Linux components http://bit.ly/JufeCD Blog article: More Oracle Linux options: http://bit.ly/LhY0fU These are must reads!

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• Free Webinar Featuring Oracle Spatial and MapViewer, Oracle Business Intelligence, and Oracle Utilities

  - by stephen.garth

  Maps, BI and Network Management: Together At Last Date: Thursday, January 20 | Time: 11:00 a.m. PDT | 2:00 p.m. EDT | Duration: 1 hour Cost: FREE For years, utilities have wrestled with the challenge of providing executive management and other decision makers with maps and business intelligence during outages without compromising the performance of their real-time network operations and control systems. Join experts from Directions Media, Oracle and ThinkHuddle in this webinar for a discussion on how Oracle has addressed this challenge by incorporating Oracle Spatial data and the dashboard capabilities of Oracle Business Intelligence into a new application, Oracle Utilities Advanced Spatial Outage Analytics. Jim Steiner, Vice President of Spatial Product Management at Oracle, will provide an overview of Oracle's spatial and location technology, including Oracle Spatial 11g and Oracle Fusion Middleware MapViewer, and describe how Oracle is using this technology to spatially-enable many of its own enterprise applications. Brad Williams, Vice President of Oracle Utilities, will describe why and how the company developed Oracle Utilities Advanced Spatial Outage Analytics, how it works with Oracle Utilities Network Management System, and how this can deliver improved decision support and operational benefits to utilities. Steve Pierce, Spatial Systems Consultant with ThinkHuddle, will discuss architectural aspects and best practices in the integration of Oracle's spatial and BI technology. Following the presentation, attendees will have an opportunity to engage the panelists in a live Q&A session. Who Should Attend Executives, decision makers and analysts from IT, customer service, operations, engineering and marketing - especially in utilities, but also any business where location is important. Don't miss this webinar - Register Now. Find out more: Oracle Spatial on oracle.com More technical information on Oracle Technology Network Information on Oracle Utilities applications var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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• Messing with the Team

  - by Robert May

  Good Product Owners will help the team be the best that they can be.  Bad product owners will mess with the team and won’t care about the team.  If you’re a product owner, seek to do good and avoid bad behavior at all costs.  Remember, this is for YOUR benefit and you have much power given to you.  Use that power wisely. Scope Creep The product owner has several tools at his disposal to inject scope into an iteration.  First, the product owner can use defects to inject scope.  To do this, they’ll tell the team what functionality that they want to see in a feature.  Then, after the feature is developed, the Product Owner will decide that they don’t really like how the functionality behaves.  To change it, rather than creating a new story, they’ll add a defect.  The functionality is correct, as designed, but the Product Owner doesn’t like it.  By creating the defect, the Product Owner destroys the trust that the team has of the product owner.  They may not be able to count the story, because the Product Owner changed the story in the iteration, and the team then ends up looking like they have low velocity for something over which they have no control.  This is bad.  One way to deal with this is to add “Product Owner Time” to the iteration.  This will slow the velocity, but then the ScrumMaster can tell stake holders that this time is strictly in place to deal with bad behavior of the Product Owner. Another mechanism often used to inject Scope is the concept of directed development.  Outside of planning, stand-ups, or any other meeting, the Product Owner will take a developer aside and ask them to complete a task for them.  This is bad!  The team should be allocating all of their time to development.  If the Product Owner asks for a favor, then time that would normally be used for development will be used for a pet project of the Product Owner and the team will not get credit for this work.  Selfish product owners do this, and I typically see people who were “managers” do this behavior.  Authoritarian command and control development environments also see this happen.  The best thing that can happen is for the team member to report the issue to the ScrumMaster and the ScrumMaster to get very aggressive with management and the Product Owner to try and stop the behavior.  This may result in the ScrumMaster being fired, but if the behavior continues, Scrum is doomed.  This problem is especially bad in cases where the team member’s direct supervisor is the Product Owner.  I don’t recommend that the Product Owner or ScrumMaster have a direct report relationship with team members, since team members need the ability to say no.  To work around this issue, team members need to say no.  If that fails, team members need to add extra time to the iteration to deal with the scope creep injection and accept the lower velocity. As discussed above, another mechanism for injecting scope is by changing acceptance tests after the work is complete.  This is similar to adding defects to change scope and is bad.  To get around, add time for Product Owner uncertainty to the iteration and make sure that stakeholders are aware of the need to add this time because of the Product Owner. Refusing to Prioritize Refusing to prioritize causes chaos for the team.  From the team’s perspective, things that are not important will be worked on while things that the team knows are vital will be ignored.  A poor Product Owner will often pick the stories for the iteration on a whim.  This leads to the team working on many different aspects of the product and results in a lower velocity, since each iteration the team must switch context to the new area of development. The team will also experience confusion about priorities.  In one iteration, Feature X was the highest priority and had to be done.  Then, the following iteration, even though parts of Feature X still need to be completed, no stories to address them will be in the iteration.  However, three iterations later, Feature X will again become high priority. This will cause the team to not trust the Product Owner, and eventually, they’ll stop caring about the features they implement.  They won’t know what is important, so to insulate themselves from the ever changing chaos, they’ll become apathetic to all features.  Team members are some of the most creative people in a company.  By losing their engagement, the company is going to have a substandard product because the passion for the product won’t be in the team. Other signs that the Product Owner refuses to prioritize is that no one outside of the product owner will be consulted on priorities.  Additionally, the product, release, and iteration backlogs will be weak or non-existent. Dealing with this issue is not easy.  This really isn’t something the team can fix, short of taking over the role of Product Owner themselves.  An appeal to the stake holders might work, but only if the Product Owner isn’t a “manager” themselves.  The ScrumMaster needs to protect the team and do what they can to either get the Product Owner to prioritize or have the Product Owner replaced. Managing the Team A Product Owner that is also the “boss” of team members is a Scrum team that is waiting to fail.  If your boss tells you to do something, failing to do that something can cause you to be fired.  The team needs the ability to tell the Product Owner NO.  If the product owner introduces scope creep, the team has a responsibility to tell the Product Owner no.  If the Product Owner tries to get the team to commit to more than they can accomplish in an iteration, the team needs the ability to tell the Product Owner no. If the Product Owner is your boss and determines your pay increases, you’re probably not going to ever tell them no, and Scrum will likely fail.  The team can’t do much in this situation. Another aspect of “managing the team” that often happens is the Product Owner tries to tell the team how to develop the stories that are in the iteration.  This is one reason why I recommend that Product Owners are NOT technical people.  That way, the team can come up with the tasks that are needed to accomplish the stories and the Product Owner won’t know better.  If the Product Owner is technical, the ScrumMaster will need to take great care to protect the team from the ScrumMaster changing how the team thinks they need to implement the stories. Product Owners can also try to manage the team by their body language.  If the team says a task is going to take 6 hours to complete, and the Product Owner disagrees, they will use some kind of sour body language to indicate this disagreement.  In weak teams, this may cause the team to revise their estimate down, which will result in them taking longer than estimated and may result in them missing the iteration.  The ScrumMaster will need to make sure that the Product Owner doesn’t send such messages and that the team ignores them and estimates what they REALLY think it will take to complete the tasks.  Forcing the team to deal with such items in the retrospective can be helpful. Absenteeism The team is completely dependent upon the Product Owner to develop features for the customer.  The Product Owner IS the voice of the customer and without them, the team will lack direction.  Being the Product Owner is a full time job!  If the Product Owner cannot dedicate daily time with the team, a different product owner should be found. The Product Owner needs to attend every stand-up, planning meeting, showcase, and retrospective that the team has.  The team also must be able to have instant communication with the product owner.  They must not be required to schedule meetings to speak with their product owner.  The team must be the highest priority task that the Product Owner has. The best way to work around an absent Product Owner is to appoint a new Product Owner in the team.  This person will be responsible for making the decisions that the Product Owner should be making and to act as the liaison to the absent Product Owner.  If the delegate Product Owner doesn’t have authority to make decisions for the team, Scrum will fail.  If the Product Owner is absent, the ScrumMaster should seek to have that Product Owner replaced by someone who has the time and ability to be a real Product Owner. Making it Personal Too often Product Owners will become convinced that their ideas are the ones that matter and that anyone who disagrees is making a personal attack on them.  Remember that Product Owners will inherently be at odds with many people, simply because they have the need to prioritize.  Others will frequently question prioritization because they only see part of the picture that Product Owners face. Product Owners must have a thick skin and think egos.  If they don’t, they tend to make things personal, which causes them to become emotional and causes them to take actions that can destroy the trust that team members have in the Product Owner. If a Product Owner is making things person, the best thing that team members can do is reassure them that its not personal, but be firm about doing what is best for the Company and for the users.  The ScrumMaster should also spend significant time coaching the Product Owner on how to not react emotionally and how to accept criticism without becoming defensive. Conclusion I’m sure there are other ways that a Product Owner can mess with the team, but these are the most common that I’ve seen.  I would encourage all Product Owners to seek to be a good Product Owner.  If you find yourself behaving in any of the bad product owner ways, change your behavior today!  Your team will thank you. Remember, being Product Owner is very difficult!  Product Owner is one of the most difficult roles in Scrum.  However, it can also be one of the most rewarding roles in Scrum, since Product Owners literally see their ideas brought to life on the computer screen.  Product Owners need to be very patient, even in the face of criticism and need to be willing to make tough decisions on priority, but then not become offended when others disagree with those decisions.  Companies should spend the time needed to find the right product owners for their teams.  Doing so will only help the company to write better software. Technorati Tags: Scrum,Product Owner

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• The Disloyalty Card

  - by David Dorf

  Let's take a break from technology for a second; please indulge me. (That's for you Erick.) A few months back, James Hoffmann reported that Gwilym Davies, the 2009 World Barista Champion, had implemented a rather unique idea for his cafe: the disloyalty card. His card lists eight nearby cafes in London that the cardholder must visit and try a coffee. After sampling all eight and collecting the required stamps, Gwilym provides a free coffee from his shop. His idea sends customers to his competitors. What does this say about Gwilym? First, it tells me he's confident in his abilities to make a mean cup of java. Second, it tells me he's truly passionate about his his trade. But was this a sound business endeavor? Obviously the risk is that one of his loyal customers might just find a better product at a competitor and not return. But the goal isn't really to strengthen his customer base -- its to strengthen the market, which will in turn provide more customers over the long run. This idea seems great for frequently purchased products like restaurants, bars, bakeries, music, and of course, cafes. Its probably not a good idea for high priced merchandise or infrequently purchased items like shoes, electronics, and housewares. Nevertheless, its a great example of thinking in reverse. Try this: Instead of telling your staff how you want customers treated, list out the ways you don't want customers treated. Why should you limit people's imagination and freedom to engage customers? Instead, give them guidelines to avoid the bad behavior, and leave them open to be creative with the positive behavior. Instead of asking the question, "how can we get more people in our stores?" try asking the inverse: "why aren't people visiting our stores?" Innovation doesn't only come from asking "why?" Often it comes from asking "why not?"

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• SQLAuthority News – SQL Server Performance Series Hyderabad / Pune – Nov/Dec 2010

  - by pinaldave

  Just a quick note that SQL Server Performance Tuning and Optimizations Seminar series which I am offering at Hyderabad and Pune are almost all sold out. Read the details of the earlier successful seminar conducted at Colombo, Sri Lanka over here. Hyderabad Nov 27-28, 2010 (Last 3 Seats Left) Best Western Amrutha Castle 5-9-16, Opp. Secretriat, Saifabad, Khairatabad Hyderabad, Andhra Pradesh Pune Dec 04-05, 2010 (Last 6 Seats Left) Location TBA as we are looking for larger capacity room. I promise that this is going to be great fun as this sessions are very different then any usual sessions you have ever attended. This sessions are absolutely interactive and all the attendees will feel part of the event. As larger group are not convenient we are limited this seminars to very small group of people. This way attendees can go to instructors any time and feel connected. This 2-day seminar will cover the best of the best concepts and practices from popular courses offered by Solid Quality Mentors. Instead of learning theory only, the seminar focuses on providing real world experience by using demos and scenarios derived from customer engagements. The seminar is uniquely structured and well-thought-out. Sessions are discussion- based and are designed to be an interactive gateway between the instructor and the participants for an optimal learning experience. The seminar is intended to be immersion-based where participants will have plenty of opportunities to get deeply involved in the concepts presented by the instructor. Agenda of the event To join the seminars drop me an email. My email address is pinal “at” SQLAuthority.com and IndiaInfo “at” SolidQ.com. If you specify SQLAuthority.com in Title, you will avail special discount in overall rates on specified price. Yes, a sure 20% I promise. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Pinal Dave, SQL, SQL Authority, SQL Performance, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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• What code smell best describes this code?

  - by Paul Stovell

  Suppose you have this code in a class: private DataContext _context; public Customer[] GetCustomers() { GetContext(); return _context.Customers.ToArray(); } public Order[] GetOrders() { GetContext(); return _context.Customers.ToArray(); } // For the sake of this example, a new DataContext is *required* // for every public method call private void GetContext() { if (_context != null) { _context.Dispose(); } _context = new DataContext(); } This code isn't thread-safe - if two calls to GetOrders/GetCustomers are made at the same time from different threads, they may end up using the same context, or the context could be disposed while being used. Even if this bug didn't exist, however, it still "smells" like bad code. A much better design would be for GetContext to always return a new instance of DataContext and to get rid of the private field, and to dispose of the instance when done. Changing from an inappropriate private field to a local variable feels like a better solution. I've looked over the code smell lists and can't find one that describes this. In the past I've thought of it as temporal coupling, but the Wikipedia description suggests that's not the term: Temporal coupling When two actions are bundled together into one module just because they happen to occur at the same time. This page discusses temporal coupling, but the example is the public API of a class, while my question is about the internal design. Does this smell have a name? Or is it simply "buggy code"?

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• Recreating OMS instances in a HA environment when instances on all nodes are lost

  - by rnigam

  Oracle highly recommends deploying EM in a HA environment. The best practices for HA deployments, backup and housekeeping of your Enterprise Manager environment are documented in the Oracle Enterprise Manager Advanced Configuration Guide. It is imperative that there is a good disaster recovery plan in place for your EM deployment. In this post I want to talk about a customer who failed to do the correct planning and housekeeping for EM and landed in a situation where we the all the OMSes were nearly blown away had we not jumped to help. We recently hit an issue at a customer site where we had a two node OMS setup of the Enterprise Manager and a RAC Database being used as the EM repository. An accidental delete of the OMS oracle home left us with a single node deployment. While we were trying to figure out a possible path to recover the first node, the second node was rebooted under a maintenance window. What followed was a complete site outage as the Admin and managed servers would not start on either of the nodes. In my situation there were - No backups of the Oracle Homes from any node - No OMS Configuration snapshots (created using the “emctl exportconfig oms” command) and the instance home was completely lost on node 1 which also had the Admin Server  We did however have: - A copy of the emkey.ora that I found under the OMS_ORACLE_HOME/ of the second node (NOTE: it is a bad practice to have your emkey present under the OMS Oracle home directory on the same server as the OMS. The backup of the emkey should be maintained on some other server. In this case however it was a savior in my situation since there were no backups - The oms oracle home on the second node but missing a number of files and had a number of changes done to the files in the home. There were a number of attempts to start the server by modifying various files based on the Weblogic server logs to have atleast node up and running but all of them failed. Here is how you can recover from this scenario: Follow these steps: STEP 1: Check status of emkey.ora Check whether the emkey exists is present in the EM repository or not. Run the following command: $OMS_ORACLE_HOME/bin/emctl status emkey If the output is something like this below then you are good to go and the key is present in the repository ./emctl status emkey Oracle Enterprise Manager 11g Release 1 Grid Control Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved. Enter Enterprise Manager Root (SYSMAN) Password : The EMKey is configured properly. Here are the messages that you might see as the emctl status emkey output depending upon whether the EM Admin Server is up and if the key is configured properly: Case1:  AdminServer is up, emkey is proper in CredStore & not in repos. This is same as the output of the command shown above:The EMKey is configured properly Case 2: AdminServer is up, emkey is proper in CredStore & exists in repos:The EMKey is configured properly, but is not secure. Secure the EMKey by running "emctl config emkey -remove_from_repos".Case 3: AdminServer is down or emkey is corrupted in CredStore) & (emkey exists in repos): The EMKey exists in the Management Repository, but is not configured properly or is corrupted in the credential store.Configure the EMKey by running "emctl config emkey -copy_to_credstore".Case 4: (AdminServer is down or emkey is corrupted in CredStore) & (emkey does not exist in repos): The EMKey is not configured properly or is corrupted in the credential store and does not exist in the Management Repository. To correct the problem:1) Get the backed up emkey.ora file.2) Configure the emkey by running "emctl config emkey -copy_to_credstore_from_file". If not the key was not secured properly, we will have to be put in the repository before proceeding. Look at the next step 2 for doing this There may be cases (like mine) where running emctl may give errors like the following: $OMS_ORACLE_HOME/bin/emctl status emkey Exception in thread “Main Thread” java.lang.NoClassDefFoundError: oracle/security/pki/OracleWallet At oracle.sysman.emctl.config.oms.EMKeyCmds.main (EMKeyCmds.java:658) Just move to the next step to put the key back in the repository STEP 2: Put emkey.ora back in the repository Skip this step if your emkey.ora is present in the repository. If not, you need to put the key back in the repository See if you can run the following command (with sample output): $OMS_ORACLE_HOME/bin/emctl config emkey –copy_to_repos Oracle Enterprise Manager 11g Release 1 Grid Control Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved. The EMKey has been copied to the Management Repository. This operation will cause the EMKey to become unsecure. After the required operation has been completed, secure the EMKey by running "emctl config emkey -remove_from_repos". Typically the key is present under $OMS_ORACLE_HOME/sysman/config directory before being removed after the install as a best practice. If you hit any errors while running emctl commands like the one mentioned in step 1, jump to step 3 and we will take care of the emkey.ora in Step 5 STEP 3: Get the port information Check for the existing port information in the emd.properties file under EM_INSTANCE_DIRECTORY (typically gc_inst directory right above the Middleware home where you have deployed em. For eg. /u01/app/oracle/product/gc_inst in case your oms home is /u01/app/oracle/product/Middleware/oms11g) In my case I got the information from the emgc.properties present in the gc_inst on the second node. If you can run emctl you may want to try the following command as well $OMS_ORACLE_HOME/bin/emctl status oms –details Note this information as this will be used in the next step STEP 4: Perform cleanup on Node 1 Note the oracle home of the Weblogic and OMS, get the list of applied patches in the homes (using opatch lsinventory command), take a backup copy of the home just in case we need it and then de-install/remove oracle homes, update inventory and cleanup processes on the first node STEP 5: Perform Software Only Installation of OMS on Node 1 Perform Weblogic 10.3.2 installation exactly under the same location as present in the earlier installation. Perform software only installation of the OMS using the following command. This will not run any configuration assistants and bypass all user interface validations runInstaller –noconfig -validationaswarnings Select the “Additional OMS” option while performing the installation. Provide the same path for OMS and Instance directories like the previous installation Use the port information collected in Step 3 while performing the installation. Once the installation is complete run the allroot.sh script to complete the binary deployment STEP 6: Apply one-off patches At this point you can apply any patches to the OMS Oracle Home previously. You only need to run opatch to install the patch in the home and not required to run the SQLs STEP 7: Copy EM key This step is only required if you were not able to use emctl command to put the emkey back into the EM repository in STEP 2 Copy the emkey.ora file of the old installation you have under $OMS_ORACLE_HOME/sysman/config directory of the newly installed OMS STEP 8: Configure Grid Control Domain Run the following command to configure the EM domain and OMS. Note that you need to use a different GC Domain name than what you used earlier. For example I have used GCDOMAIN11 as the new domain name when my previous domain name was GCDOMAIN $OMS_ORACLE_HOME/bin/omsca new –AS_USERNAME weblogic –EM_DOMAIN_NAME GCDOMAIN11 –NM_USER nodemanager -nostart This command as shown below will prompt for a number of inputs like Admin Server hostname, port, password, etc. Verify if the defaults shown are correct by pressing enter or provide a new value STEP 9: Run Add-ON Configuration Assistant After this step run the following add-on configuration assistant. This was used in my case to configure the virtualization add-on $OMS_ORACLE_HOME/addonca -oui -omsonly -name vt -install gc STEP 10: Start the OMS Now start the OMS using $OMS_ORACLE_HOME/bin/emctl start oms In a multi-node setup like mine you would either have a software load balancer or DNS round robin (using a virtual host name that resolves to one of multiple OMS hostnames) being used for load balancing. Secure the OMS against the SLB or DNS virtual hostname using the following $ OMS_HOME/bin/emctl secure oms -host slb.example.com -secure_port 1159 -slb_port 1159 -slb_console_port 443 STEP 11: Configure the Agent From the $AGENT_ORACLE_HOME/bin run the ./agentca –f At this point you should have your OMS on node 1 fully re-covered. Clean up node 2 and use the normal Additional OMS installation process documented in the official installation guide to add the additional OMS on node 2 Summary It took us nearly a little over two days to completely recover the environment with some other non-EM related issues that hit us along the way as well. In the end a situation like this could have been completely avoided had the proper housekeeping and backup of the Enterprise Manager Deployment been done in the first place. This is going to a topic that we cover in the next post. In the meantime please do refer to the Oracle Enterprise Manager Advanced Configuration Guide for planning your EM installation, backup and housekeeping procedures. This can be found here: http://download.oracle.com/docs/cd/E11857_01/index.htm Thanks This post would not have been possible without Raj Aggarwal, Prasad Chebrolu and Ravikumar Basa who helped to recover the environment and provided all the support we needed

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