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• Taking the training wheels off: Accelerating the Business with Oracle IAM by Brian Mozinski (Accenture)

  - by Greg Jensen

  Today, technical requirements for IAM are evolving rapidly, and the bar is continuously raised for high performance IAM solutions as organizations look to roll out high volume use cases on the back of legacy systems.  Existing solutions were often designed and architected to support offline transactions and manual processes, and the business owners today demand globally scalable infrastructure to support the growth their business cases are expected to deliver. To help IAM practitioners address these challenges and make their organizations and themselves more successful, this series we will outline the: • Taking the training wheels off: Accelerating the Business with Oracle IAM The explosive growth in expectations for IAM infrastructure, and the business cases they support to gain investment in new security programs. • "Necessity is the mother of invention": Technical solutions developed in the field Well proven tricks of the trade, used by IAM guru’s to maximize your solution while addressing the requirements of global organizations. • The Art & Science of Performance Tuning of Oracle IAM 11gR2 Real world examples of performance tuning with Oracle IAM • No Where to go but up: Extending the benefits of accelerated IAM Anything is possible, compelling new solutions organizations are unlocking with accelerated Oracle IAM Let’s get started … by talking about the changing dynamics driving these discussions. Big Companies are getting bigger everyday, and increasingly organizations operate across state lines, multiple times zones, and in many countries or continents at the same time.  No longer is midnight to 6am a safe time to take down the system for upgrades, to run recon’s and import or update user accounts and attributes.  Further IT organizations are operating as shared services with SLA’s similar to telephone carrier levels expected by their “clients”.  Workers are moved in and out of roles on a weekly, daily, or even hourly rate and IAM is expected to support those rapid changes.  End users registering for services during business hours in Singapore are expected their access to be green-lighted in custom apps hosted in Portugal within the hour.  Many of the expectations of asynchronous systems and batched updates are not adequate and the number and types of users is growing. When organizations acted more like independent teams at functional or geographic levels it was manageable to have processes that relied on a handful of people who knew how to make things work …. Knew how to get you access to the key systems to get your job done.  Today everyone is expected to do more with less, the finance administrator previously supporting their local Atlanta sales office might now be asked to help close the books for the Johannesburg team, and access certification process once completed monthly by Joan on the 3rd floor is now done by a shared pool of resources in Sao Paulo.   Fragmented processes that rely on institutional knowledge to get access to systems and get work done quickly break down in these scenarios.  Highly robust processes that have automated workflows for connected or disconnected systems give organizations the dynamic flexibility to share work across these lines and cut costs or increase productivity. As the IT industry computing paradigms continue to change with the passing of time, and as mature or proven approaches become clear, it is normal for organizations to adjust accordingly. Businesses must manage identity in an increasingly hybrid world in which legacy on-premises IAM infrastructures are extended or replaced to support more and more interconnected and interdependent services to a wider range of users. The old legacy IAM implementation models we had relied on to manage identities no longer apply. End users expect to self-request access to services from their tablet, get supervisor approval over mobile devices and email, and launch the application even if is hosted on the cloud, or run by a partner, vendor, or service provider. While user expectations are higher, they are also simpler … logging into custom desktop apps to request approvals, or going through email or paper based processes for certification is unacceptable.  Users expect security to operate within the paradigm of the application … i.e. feel like the application they are using. Citizen and customer facing applications have evolved from every where, with custom applications, 3rd party tools, and merging in from acquired entities or 3rd party OEM’s resold to expand your portfolio of services.  These all have their own user stores, authentication models, user lifecycles, session management, etc.  Often the designers/developers are no longer accessible and the documentation is limited.  Bringing together underlying directories to scale for growth, and improve user experience is critical for revenue … but also for operations. Job functions are more dynamic.... take the Olympics for example.  Endless organizations from corporations broadcasting, endorsing, or marketing through the event … to non-profit athletic foundations and public/government entities for athletes and public safety, all operate simultaneously on the world stage.  Each organization needs to spin up short-term teams, often dealing with proprietary information from hot ads to racing strategies or security plans.  IAM is expected to enable team’s to spin up, enable new applications, protect privacy, and secure critical infrastructure.  Then it needs to be disabled just as quickly as users go back to their previous responsibilities. On a more technical level … Optimized system directory; tuning guidelines and parameters are needed by businesses today. Business’s need to be making the right choices (virtual directories) and considerations via choosing the correct architectural patterns (virtual, direct, replicated, and tuning), challenge is that business need to assess and chose the correct architectural patters (centralized, virtualized, and distributed) Today's Business organizations have very complex heterogeneous enterprises that contain diverse and multifaceted information. With today's ever changing global landscape, the strategic end goal in challenging times for business is business agility. The business of identity management requires enterprise's to be more agile and more responsive than ever before. The continued proliferation of networking devices (PC, tablet, PDA's, notebooks, etc.) has caused the number of devices and users to be granted access to these devices to grow exponentially. Business needs to deploy an IAM system that can account for the demands for authentication and authorizations to these devices. Increased innovation is forcing business and organizations to centralize their identity management services. Access management needs to handle traditional web based access as well as handle new innovations around mobile, as well as address insufficient governance processes which can lead to rouge identity accounts, which can then become a source of vulnerabilities within a business’s identity platform. Risk based decisions are providing challenges to business, for an adaptive risk model to make proper access decisions via standard Web single sign on for internal and external customers,. Organizations have to move beyond simple login and passwords to address trusted relationship questions such as: Is this a trusted customer, client, or citizen? Is this a trusted employee, vendor, or partner? Is this a trusted device? Without a solid technological foundation, organizational performance, collaboration, constituent services, or any other organizational processes will languish. A Single server location presents not only network concerns for distributed user base, but identity challenges. The network risks are centered on latency of the long trip that the traffic has to take. Other risks are a performance around availability and if the single identity server is lost, all access is lost. As you can see, there are many reasons why performance tuning IAM will have a substantial impact on the success of your organization.  In our next installment in the series we roll up our sleeves and get into detailed tuning techniques used everyday by thought leaders in the field implementing Oracle Identity & Access Management Solutions.

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• How you can extend Tasklists in Fusion Applications

  - by Elie Wazen

  In this post we describe the process of modifying and extending a Tasklist available in the Regional Area of a Fusion Applications UI Shell. This is particularly useful to Customers who would like to expose Setup Tasks (generally available in the Fusion Setup Manager application) in the various functional pillars workareas. Oracle Composer, the tool used to implement such extensions allows changes to be made at runtime. The example provided in this document is for an Oracle Fusion Financials page. Let us examine the case of a customer role who requires access to both, a workarea and its associated functional tasks, and to an FSM (setup) task.  Both of these tasks represent ADF Taskflows but each is accessible from a different page.  We will show how an FSM task is added to a Functional tasklist and made accessible to a user from within a single workarea, eliminating the need to navigate between the FSM application and the Functional workarea where transactions are conducted. In general, tasks in Fusion Applications are grouped in two ways: Setup tasks are grouped in tasklists available to implementers in the Functional Setup Manager (FSM). These Tasks are accessed by implementation users and in general do not represent daily operational tasks that fit into a functional business process and were consequently included in the FSM application. For these tasks, the primary organizing principle is precedence between tasks. If task "Manage Suppliers" has prerequisites, those tasks must precede it in a tasklist. Task Lists are organized to efficiently implement an offering. Tasks frequently performed as part of business process flows are made available as links in the tasklist of their corresponding menu workarea. The primary organizing principle in the menu and task pane entries is to group tasks that are generally accessed together. Customizing a tasklist thus becomes required for business scenarios where a task packaged under FSM as a setup task, is for a particular customer a regular maintenance task that is accessed for record updates or creation as part of normal operational activities and where the frequency of this access merits the inclusion of that task in the related operational tasklist A user with the role of maintaining Journals in General Ledger is also responsible for maintaining Chart of Accounts Mappings.  In the Fusion Financials Product Family, Manage Journals is a task available from within the Journals Menu whereas Chart of Accounts Mapping is available via FSM under the Define Chart of Accounts tasklist Figure 1. The Manage Chart of Accounts Mapping Task in FSM Figure 2. The Manage Journals Task in the Task Pane of the Journals Workarea Our goal is to simplify cross task navigation and allow the user to access both tasks from a single tasklist on a single page without having to navigate to FSM for the Mapping task and to the Journals workarea for the Manage task. To accomplish that, we use Oracle Composer to customize  the Journals tasklist by adding to it the Mapping task. Identify the Taskflow name and path of the FSM Task The first step in our process is to identify the underlying taskflow for the Manage Chart of Accounts Mappings task. We select to Setup and Maintenance from the Navigator to launch the FSM Application, and we query the task from Manage Tasklists and Tasks Figure 3. Task Details including Taskflow path The Manage Chart of Accounts Mapping Task Taskflow is: /WEB-INF/oracle/apps/financials/generalLedger/sharedSetup/coaMappings/ui/flow /CoaMappingsMainAreaFlow.xml#CoaMappingsMainAreaFlow We copy that value and use it later as a parameter to our new task in the customized Journals Tasklist. Customize the Journals Page A user with Administration privileges can start the run time customization directly from the Administration Menu of the Global Area.  This customization is done at the Site level and once implemented becomes available to all users with access to the Journals Workarea. Figure 4.  Customization Menu The Oracle Composer Window is displayed in the same browser and the Hierarchy of the page component is displayed and available for modification. Figure 5.  Oracle Composer In the composer Window select the PanelFormLayout node and click on the Edit Button.  Note that the selected component is simultaneously highlighted in the lower pane in the browser. In the Properties popup window, select the Tasks List and Task Properties Tab, where the user finds the hierarchy of the Tasklist and is able to Edit nodes or create new ones. src="https://blogs.oracle.com/FunctionalArchitecture/resource/TL5.jpg" Figure 6.  The Tasklist in edit mode Add a Child Task to the Tasklist In the Edit Window the user will now create a child node at the desired level in the hierarchy by selecting the immediate parent node and clicking on the insert node button.  This process requires four values to be set as described in Table 1 below. Parameter Value How to Determine the Value Focus View Id /JournalEntryPage This is the Focus View ID of the UI Shell where the Tasklist we want to customize is.  A simple way to determine this value is to copy it from any of the Standard tasks on the Tasklist Label COA Mapping This is the Display name of the Task as it will appear in the Tasklist Task Type dynamicMain If the value is dynamicMain, the page contains a new link in the Regional Area. When you click the link, a new tab with the loaded task opens Taskflowid /WEB-INF/oracle/apps/financials/generalLedger/sharedSetup/ coaMappings/ui/flow/ CoaMappingsMainAreaFlow.xml#CoaMappingsMainAreaFlow This is the Taskflow path we retrieved from the Task Definition in FSM earlier in the process Table 1.  Parameters and Values for the Task to be added to the customized Tasklist Figure 7.   The parameters window of the newly added Task   Access the FSM Task from the Journals Workarea Once the FSM task is added and its parameters defined, the user saves the record, closes the Composer making the new task immediately available to users with access to the Journals workarea (Refer to Figure 8 below). Figure 8.   The COA Mapping Task is now visible and can be invoked from the Journals Workarea   Additional Considerations If a Task Flow is part of a product that is deployed on the same app server as the Tasklist workarea then that task flow can be added to a customized tasklist in that workarea. Otherwise that task flow can be invoked from its parent product’s workarea tasklist by selecting that workarea from the Navigator menu. For Example The following Taskflows  belong respectively to the Subledger Accounting, and to the General Ledger Products.  /WEB-INF/oracle/apps/financials/subledgerAccounting/accountingMethodSetup/mappingSets/ui/flow/MappingSetFlow.xml#MappingSetFlow /WEB-INF/oracle/apps/financials/generalLedger/sharedSetup/coaMappings/ui/flow/CoaMappingsMainAreaFlow.xml#CoaMappingsMainAreaFlow Since both the Subledger Accounting and General Ledger products are part of the LedgerApp J2EE Applicaton and are both deployed on the General Ledger Cluster Server (Figure 8 below), the user can add both of the above taskflows to the  tasklist in the  /JournalEntryPage FocusVIewID Workarea. Note:  both FSM Taskflows and Functional Taskflows can be added to the Tasklists as described in this document Figure 8.   The Topology of the Fusion Financials Product Family. Note that SubLedger Accounting and General Ledger are both deployed on the Ledger App Conclusion In this document we have shown how an administrative user can edit the Tasklist in the Regional Area of a Fusion Apps page using Oracle Composer. This is useful for cases where tasks packaged in different workareas are frequently accessed by the same user. By making these tasks available from the same page, we minimize the number of steps in the navigation the user has to do to perform their transactions and queries in Fusion Apps.  The example explained above showed that tasks classified as Setup tasks, meaning made accessible to implementation users from the FSM module can be added to the workarea of their respective Fusion application. This eliminates the need to navigate to FSM to access tasks that are both setup and regular maintenance tasks. References Oracle Fusion Applications Extensibility Guide 11g Release 1 (11.1.1.5) Part Number E16691-02 (Section 3.2) Oracle Fusion Applications Developer's Guide 11g Release 1 (11.1.4) Part Number E15524-05

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• What Makes a Good Design Critic? CHI 2010 Panel Review

  - by jatin.thaker

  Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; John Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and John Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. John Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patanjali Venkatacharya enjoyed the Sardinian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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• Avoid the “Social Silo” - Learn Why and How

  - by Brian Dayton

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I’m not going to spend any more real estate than needed on this—social media is big. Facebook hit the Billion user mark in October, that’s 1 out of every 7 humans on the planet. This past Summer (in the Northern hemisphere) Twitter passed the 400 Million Tweet/day mark. The list of social properties and data points goes on and on. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} With social your customer, prospect, or constituent has pervasive access—through mobile—to a global audience, the ability to influence friends, friends of friends, and even people they will never meet. They also have the unique opportunity to forge a deeper relationship with your business—telling you what they like, what they don’t like, how you can help, and what they’d like to see more of. Are you listening? Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} What’s the Bottom Line for Business? Businesses need to be where their customers are—on social properties. They need to be available and responsive in those channels—24x7x365. They need to engage and communicate in new ways—sometimes in less than 140 characters and with empathy, not a 1-way megaphone. Finally, businesses need to look at social as an extension of their existing business practices. Not as a silo’d communication channel limited to marketing. Social Can’t Be a Silo – Learn Why @ Oracle CloudWorld When a business is on social networks they represent the whole business. That’s how a customer, constituent, partner or potential candidate sees it. Those organizations that have moved on the opportunity to build closer relationships through social marketing have already made the first step. Social Selling, Service, eCommerce, and Recruiting are external-facing opportunities that leading organizations are moving on right now. This strategy, one of weaving social into and across your business processes—and leveraging social concepts and technologies for internal collaboration—is something you can learn about during an Oracle CloudWorld event in a city near you. You’ll hear and see social relationship management concepts, best-practices, and recommendations woven into topics, discussions, and demonstrations throughout the event—from Marketing and Sales to Service and Human Resources. Stay Tuned and Avoid Potholes By all indications social is here to stay but it’s moving fast and social business strategies are evolving rapidly. At Oracle CloudWorld you’ll also get the opportunity to learn how to avoid some of the potholes on the road to #socialbusiness. Stay tuned to this blog. In future posts I’ll cover some of those potholes including the challenges of Social@Scale and Parallel Processes. Jump-start your social business strategy or learn how to refine and expand what you’re doing already at Oracle CloudWorld. Want to learn more about what Oracle is doing in social? Check out www.oracle.com/social or, if you're looking for a quick read my co-worker, Pat Ma, has a great post on this blog summarizing some popular Social Relationship Management use cases.

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• Oracle's Global Single Schema

  - by david.butler(at)oracle.com

  Maximizing business process efficiencies in a heterogeneous environment is very difficult. The difficulty stems from the fact that the various applications across the Information Technology (IT) landscape employ different integration standards, different message passing strategies, and different workflow engines. Vendors such as Oracle and others are delivering tools to help IT organizations manage the complexities introduced by these differences. But the one remaining intractable problem impacting efficient operations is the fact that these applications have different definitions for the same business data. Business data is your business information codified for computer programs to use. A good data model will represent the way your organization does business. The computer applications your organization deploys to improve operational efficiency are built to operate on the business data organized into this schema.  If the schema does not represent how you do business, the applications on that schema cannot provide the features you need to achieve the desired efficiencies. Business processes span these applications. Data problems break these processes rendering them far less efficient than they need to be to achieve organization goals. Thus, the expected return on the investment in these applications is never realized. The success of all business processes depends on the availability of accurate master data.  Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business. Then clean it up, augment it, govern it, and connect it back to the applications that need it. Until now, this obvious solution has been difficult to achieve because no one had defined a data model sufficiently broad, deep and flexible enough to support transaction processing on all key business entities and serve as a master superset to all other operational data models deployed in heterogeneous IT environments. Today, the situation has changed. Oracle has created an operational data model (aka schema) that can support accurate and consistent master data across heterogeneous IT systems. This is foundational for providing a way to consolidate and integrate master data without having to replace investments in existing applications. This Global Single Schema (GSS) represents a revolutionary breakthrough that allows for true master data consolidation. Oracle has deep knowledge of applications dating back to the early 1990s.  It developed applications in the areas of Supply Chain Management (SCM), Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Financials and Manufacturing. In addition, Oracle applications were delivered for key industries such as Communications, Financial Services, Retail, Public Sector, High Tech Manufacturing (HTM) and more. Expertise in all these areas drove requirements for GSS. The following figure illustrates Oracle's unique position that enabled the creation of the Global Single Schema. GSS Requirements Gathering GSS defines all the key business entities and attributes including Customers, Contacts, Suppliers, Accounts, Products, Services, Materials, Employees, Installed Base, Sites, Assets, and Inventory to name just a few. In addition, Oracle delivers GSS pre-integrated with a wide variety of operational applications.  Business Process Automation EBusiness is about maximizing operational efficiency. At the highest level, these 'operations' span all that you do as an organization.  The following figure illustrates some of these high-level business processes. Enterprise Business Processes Supplies are procured. Assets are maintained. Materials are stored. Inventory is accumulated. Products and Services are engineered, produced and sold. Customers are serviced. And across this entire spectrum, Employees do the procuring, supporting, engineering, producing, selling and servicing. Not shown, but not to be overlooked, are the accounting and the financial processes associated with all this procuring, manufacturing, and selling activity. Supporting all these applications is the master data. When this data is fragmented and inconsistent, the business processes fail and inefficiencies multiply. But imagine having all the data under these operational business processes in one place. ·            The same accurate and timely customer data will be provided to all your operational applications from the call center to the point of sale. ·            The same accurate and timely supplier data will be provided to all your operational applications from supply chain planning to procurement. ·            The same accurate and timely product information will be available to all your operational applications from demand chain planning to marketing. You would have a single version of the truth about your assets, financial information, customers, suppliers, employees, products and services to support your business automation processes as they flow across your business applications. All company and partner personnel will access the same exact data entity across all your channels and across all your lines of business. Oracle's Global Single Schema enables this vision of a single version of the truth across the heterogeneous operational applications supporting the entire enterprise. Global Single Schema Oracle's Global Single Schema organizes hundreds of thousands of attributes into 165 major schema objects supporting over 180 business application modules. It is designed for international operations, and extensibility.  The schema is delivered with a full set of public Application Programming Interfaces (APIs) and an Integration Repository with modern Service Oriented Architecture interfaces to make data available as a services (DaaS) to business processes and enable operations in heterogeneous IT environments. ·         Key tables can be extended with unlimited numbers of additional attributes and attribute groups for maximum flexibility.  o    This enables model extensions that reflect business entities unique to your organization's operations. ·         The schema is multi-organization enabled so data manipulation can be controlled along organizational boundaries. ·         It uses variable byte Unicode to support over 31 languages. ·         The schema encodes flexible date and flexible address formats for easy localizations. No matter how complex your business is, Oracle's Global Single Schema can hold your business objects and support your global operations. Oracle's Global Single Schema identifies and defines the business objects an enterprise needs within the context of its business operations. The interrelationships between the business objects are also contained within the GSS data model. Their presence expresses fundamental business rules for the interaction between business entities. The following figure illustrates some of these connections.   Interconnected Business Entities Interconnecte business processes require interconnected business data. No other MDM vendor has this capability. Everyone else has either one entity they can master or separate disconnected models for various business entities. Higher level integrations are made available, but that is a weak architectural alternative to data level integration in this critically important aspect of Master Data Management.    

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• Service Broker, not ETL

  - by jamiet

  I have been very quiet on this blog of late and one reason for that is I have been very busy on a client project that I would like to talk about a little here. The client that I have been working for has a website that runs on a distributed architecture utilising a messaging infrastructure for communication between different endpoints. My brief was to build a system that could consume these messages and produce analytical information in near-real-time. More specifically I basically had to deliver a data warehouse however it was the real-time aspect of the project that really intrigued me. This real-time requirement meant that using an Extract transformation, Load (ETL) tool was out of the question and so I had no choice but to write T-SQL code (i.e. stored-procedures) to process the incoming messages and load the data into the data warehouse. This concerned me though – I had no way to control the rate at which data would arrive into the system yet we were going to have end-users querying the system at the same time that those messages were arriving; the potential for contention in such a scenario was pretty high and and was something I wanted to minimise as much as possible. Moreover I did not want the processing of data inside the data warehouse to have any impact on the customer-facing website. As you have probably guessed from the title of this blog post this is where Service Broker stepped in! For those that have not heard of it Service Broker is a queuing technology that has been built into SQL Server since SQL Server 2005. It provides a number of features however the one that was of interest to me was the fact that it facilitates asynchronous data processing which, in layman’s terms, means the ability to process some data without requiring the system that supplied the data having to wait for the response. That was a crucial feature because on this project the customer-facing website (in effect an OLTP system) would be calling one of our stored procedures with each message – we did not want to cause the OLTP system to wait on us every time we processed one of those messages. This asynchronous nature also helps to alleviate the contention problem because the asynchronous processing activity is handled just like any other task in the database engine and hence can wait on another task (such as an end-user query). Service Broker it was then! The stored procedure called by the OLTP system would simply put the message onto a queue and we would use a feature called activation to pick each message off the queue in turn and process it into the warehouse. At the time of writing the system is not yet up to full capacity but so far everything seems to be working OK (touch wood) and crucially our users are seeing data in near-real-time. By near-real-time I am talking about latencies of a few minutes at most and to someone like me who is used to building systems that have overnight latencies that is a huge step forward! So then, am I advocating that you all go out and dump your ETL tools? Of course not, no! What this project has taught me though is that in certain scenarios there may be better ways to implement a data warehouse system then the traditional “load data in overnight” approach that we are all used to. Moreover I have really enjoyed getting to grips with a new technology and even if you don’t want to use Service Broker you might want to consider asynchronous messaging architectures for your BI/data warehousing solutions in the future. This has been a very high level overview of my use of Service Broker and I have deliberately left out much of the minutiae of what has been a very challenging implementation. Nonetheless I hope I have caused you to reflect upon your own approaches to BI and question whether other approaches may be more tenable. All comments and questions gratefully received! Lastly, if you have never used Service Broker before and want to kick the tyres I have provided below a very simple “Service Broker Hello World” script that will create all of the objects required to facilitate Service Broker communications and then send the message “Hello World” from one place to anther! This doesn’t represent a “proper” implementation per se because it doesn’t close down down conversation objects (which you should always do in a real-world scenario) but its enough to demonstrate the capabilities! @Jamiet ----------------------------------------------------------------------------------------------- /*This is a basic Service Broker Hello World app. Have fun! -Jamie */ USE MASTER GO CREATE DATABASE SBTest GO --Turn Service Broker on! ALTER DATABASE SBTest SET ENABLE_BROKER GO USE SBTest GO -- 1) we need to create a message type. Note that our message type is -- very simple and allowed any type of content CREATE MESSAGE TYPE HelloMessage VALIDATION = NONE GO -- 2) Once the message type has been created, we need to create a contract -- that specifies who can send what types of messages CREATE CONTRACT HelloContract (HelloMessage SENT BY INITIATOR) GO --We can query the metadata of the objects we just created SELECT * FROM   sys.service_message_types WHERE name = 'HelloMessage'; SELECT * FROM   sys.service_contracts WHERE name = 'HelloContract'; SELECT * FROM   sys.service_contract_message_usages WHERE  service_contract_id IN (SELECT service_contract_id FROM sys.service_contracts WHERE name = 'HelloContract') AND        message_type_id IN (SELECT message_type_id FROM sys.service_message_types WHERE name = 'HelloMessage'); -- 3) The communication is between two endpoints. Thus, we need two queues to -- hold messages CREATE QUEUE SenderQueue CREATE QUEUE ReceiverQueue GO --more querying metatda SELECT * FROM sys.service_queues WHERE name IN ('SenderQueue','ReceiverQueue'); --we can also select from the queues as if they were tables SELECT * FROM SenderQueue   SELECT * FROM ReceiverQueue   -- 4) Create the required services and bind them to be above created queues CREATE SERVICE Sender   ON QUEUE SenderQueue CREATE SERVICE Receiver   ON QUEUE ReceiverQueue (HelloContract) GO --more querying metadata SELECT * FROM sys.services WHERE name IN ('Receiver','Sender'); -- 5) At this point, we can begin the conversation between the two services by -- sending messages DECLARE @conversationHandle UNIQUEIDENTIFIER DECLARE @message NVARCHAR(100) BEGIN   BEGIN TRANSACTION;   BEGIN DIALOG @conversationHandle         FROM SERVICE Sender         TO SERVICE 'Receiver'         ON CONTRACT HelloContract WITH ENCRYPTION=OFF   -- Send a message on the conversation   SET @message = N'Hello, World';   SEND  ON CONVERSATION @conversationHandle         MESSAGE TYPE HelloMessage (@message)   COMMIT TRANSACTION END GO --check contents of queues SELECT * FROM SenderQueue   SELECT * FROM ReceiverQueue   GO -- Receive a message from the queue RECEIVE CONVERT(NVARCHAR(MAX), message_body) AS MESSAGE FROM ReceiverQueue GO --If no messages were received and/or you can't see anything on the queues you may wish to check the following for clues: SELECT * FROM sys.transmission_queue -- Cleanup DROP SERVICE Sender DROP SERVICE Receiver DROP QUEUE SenderQueue DROP QUEUE ReceiverQueue DROP CONTRACT HelloContract DROP MESSAGE TYPE HelloMessage GO USE MASTER GO DROP DATABASE SBTest GO

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• Partner Blog Series: PwC Perspectives - "Is It Time for an Upgrade?"

  - by Tanu Sood

  Is your organization debating their next step with regard to Identity Management? While all the stakeholders are well aware that the one-size-fits-all doesn’t apply to identity management, just as true is the fact that no two identity management implementations are alike. Oracle’s recent release of Identity Governance Suite 11g Release 2 has innovative features such as a customizable user interface, shopping cart style request catalog and more. However, only a close look at the use cases can help you determine if and when an upgrade to the latest R2 release makes sense for your organization. This post will describe a few of the situations that PwC has helped our clients work through. “Should I be considering an upgrade?” If your organization has an existing identity management implementation, the questions below are a good start to assessing your current solution to see if you need to begin planning for an upgrade: Does the current solution scale and meet your projected identity management needs? Does the current solution have a customer-friendly user interface? Are you completely meeting your compliance objectives? Are you still using spreadsheets? Does the current solution have the features you need? Is your total cost of ownership in line with well-performing similar sized companies in your industry? Can your organization support your existing Identity solution? Is your current product based solution well positioned to support your organization's tactical and strategic direction? Existing Oracle IDM Customers: Several existing Oracle clients are looking to move to R2 in 2013. If your organization is on Sun Identity Manager (SIM) or Oracle Identity Manager (OIM) and if your current assessment suggests that you need to upgrade, you should strongly consider OIM 11gR2. Oracle provides upgrade paths to Oracle Identity Manager 11gR2 from SIM 7.x / 8.x as well as Oracle Identity Manager 10g / 11gR1. The following are some of the considerations for migration: Check the end of product support (for Sun or legacy OIM) schedule There are several new features available in R2 (including common Helpdesk scenarios, profiling of disconnected applications, increased scalability, custom connectors, browser-based UI configurations, portability of configurations during future upgrades, etc) Cost of ownership (for SIM customers)\ Customizations that need to be maintained during the upgrade Time/Cost to migrate now vs. waiting for next version If you are already on an older version of Oracle Identity Manager and actively maintaining your support contract with Oracle, you might be eligible for a free upgrade to OIM 11gR2. Check with your Oracle sales rep for more details. Existing IDM infrastructure in place: In the past year and half, we have seen a surge in IDM upgrades from non-Oracle infrastructure to Oracle. If your organization is looking to improve the end-user experience related to identity management functions, the shopping cart style access request model and browser based personalization features may come in handy. Additionally, organizations that have a large number of applications that include ecommerce, LDAP stores, databases, UNIX systems, mainframes as well as a high frequency of user identity changes and access requests will value the high scalability of the OIM reconciliation and provisioning engine. Furthermore, we have seen our clients like OIM's out of the box (OOB) support for multiple authoritative sources. For organizations looking to integrate applications that do not have an exposed API, the Generic Technology Connector framework supported by OIM will be helpful in quickly generating custom connector using OOB wizard. Similarly, organizations in need of not only flexible on-boarding of disconnected applications but also strict access management to these applications using approval flows will find the flexible disconnected application profiling feature an extremely useful tool that provides a high degree of time savings. Organizations looking to develop custom connectors for home grown or industry specific applications will likewise find that the Identity Connector Framework support in OIM allows them to build and test a custom connector independently before integrating it with OIM. Lastly, most of our clients considering an upgrade to OIM 11gR2 have also expressed interest in the browser based configuration feature that allows an administrator to quickly customize the user interface without adding any custom code. Better yet, code customizations, if any, made to the product are portable across the future upgrades which, is viewed as a big time and money saver by most of our clients. Below are some upgrade methodologies we adopt based on client priorities and the scale of implementation. For illustration purposes, we have assumed that the client is currently on Oracle Waveset (formerly Sun Identity Manager).   Integrated Deployment: The integrated deployment is typically where a client wants to split the implementation to where their current IDM is continuing to handle the front end workflows and OIM takes over the back office operations incrementally. Once all the back office operations are moved completely to OIM, the front end workflows are migrated to OIM. Parallel Deployment: This deployment is typically done where there can be a distinct line drawn between which functionality the platforms are supporting. For example the current IDM implementation is handling the password reset functionality while OIM takes over the access provisioning and RBAC functions. Cutover Deployment: A cutover deployment is typically recommended where a client has smaller less complex implementations and it makes sense to leverage the migration tools to move them over immediately. What does this mean for YOU? There are many variables to consider when making upgrade decisions. For most customers, there is no ‘easy’ button. Organizations looking to upgrade or considering a new vendor should start by doing a mapping of their requirements with product features. The recommended approach is to take stock of both the short term and long term objectives, understand product features, future roadmap, maturity and level of commitment from the R&D and build the implementation plan accordingly. As we said, in the beginning, there is no one-size-fits-all with Identity Management. So, arm yourself with the knowledge, engage in industry discussions, bring in business stakeholders and start building your implementation roadmap. In the next post we will discuss the best practices on R2 implementations. We will be covering the Do's and Don't's and share our thoughts on making implementations successful. Meet the Writers: Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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• What Makes a Good Design Critic? CHI 2010 Panel Review

  - by Applications User Experience

  Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; Jonathan Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and Jonathan Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. Jonathan Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patnajali Venkatacharya enjoyed the Sardian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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• The Birth of a Method - Where did OUM come from?

  - by user702549

  It seemed fitting to start this blog entry with the OUM vision statement. The vision for the Oracle® Unified Method (OUM) is to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product.  Well, it’s that time of year again; we just finished testing and packaging OUM 5.6.  It will be released for general availability to qualifying customers and partners this month.  Because of this, I’ve been reflecting back on how the birth of Oracle’s Unified method - OUM came about. As the Release Director of OUM, I’ve been honored to package every method release.  No, maybe you’d say it’s not so special.  Of course, anyone can use packaging software to create an .exe file.  But to me, it is pretty special, because so many people work together to make each release come about.  The rich content that results is what makes OUM’s history worth talking about.   To me, professionally speaking, working on OUM, well it’s been “a labor of love”.  My youngest child was just 8 years old when OUM was born, and she’s now in High School!  Watching her grow and change has been fascinating, if you ask her, she’s grown up hearing about OUM.  My son would often walk into my home office and ask “How is OUM today, Mom?”  I am one of many people that take care of OUM, and have watched the method “mature” over these last 6 years.  Maybe that makes me a "Method Mom" (someone in one of my classes last year actually said this outloud) but there are so many others who collaborate and care about OUM Development. I’ve thought about writing this blog entry for a long time just to reflect on how far the Method has come. Each release, as I prepare the OUM Contributors list, I see how many people’s experience and ideas it has taken to create this wealth of knowledge, process and task guidance as well as templates and examples.  If you’re wondering how many people, just go into OUM select the resources button on the top of most pages of the method, and on that resources page click the ABOUT link. So now back to my nostalgic moment as I finished release 5.6 packaging.  I reflected back, on all the things that happened that cause OUM to become not just a dream but to actually come to fruition.  Here are some key conditions that make it possible for each release of the method: A vision to have one method instead of many methods, thereby focusing on deeper, richer content People within Oracle’s consulting Organization  willing to contribute to OUM providing Subject Matter Experts who are willing to write down and share what they know. Oracle’s continued acquisition of software companies, the need to assimilate high quality existing materials from these companies The need to bring together people from very different backgrounds and provide a common language to support Oracle Product implementations that often involve multiple product families What came first, and then what was the strategy? Initially OUM 4.0 was based on Oracle’s J2EE Custom Development Method (JCDM), it was a good “backbone”  (work breakdown structure) it was Unified Process based, and had good content around UML as well as custom software development.  But it needed to be extended in order to achieve the OUM Vision. What happened after that was to take in the “best of the best”, the legacy and acquired methods were scheduled for assimilation into OUM, one release after another.  We incrementally built OUM.  We didn’t want to lose any of the expertise that was reflected in AIM (Oracle’s legacy Application Implementation Method), Compass (People Soft’s Application implementation method) and so many more. When was OUM born? OUM 4.1 published April 30, 2006.  This release allowed Oracles Advanced Technology groups to begin the very first implementations of Fusion Middleware.  In the early days of the Method we would prepare several releases a year.  Our iterative release development cycle began and continues to be refined with each Method release.  Now we typically see one major release each year. The OUM release development cycle is not unlike many Oracle Implementation projects in that we need to gather requirements, prioritize, prepare the content, test package and then go production.  Typically we develop an OUM release MoSCoW (must have, should have, could have, and won’t have) right after the prior release goes out.   These are the high level requirements.  We break the timeframe into increments, frequent checkpoints that help us assess the content and progress is measured through frequent checkpoints.  We work as a team to prioritize what should be done in each increment. Yes, the team provides the estimates for what can be done within a particular increment.  We sometimes have Method Development workshops (physically or virtually) to accelerate content development on a particular subject area, that is where the best content results. As the written content nears the final stages, it goes through edit and evaluation through peer reviews, and then moves into the release staging environment.  Then content freeze and testing of the method pack take place.  This iterative cycle is run using the OUM artifacts that make sense “fit for purpose”, project plans, MoSCoW lists, Test plans are just a few of the OUM work products we use on a Method Release project. In 2007 OUM 4.3, 4.4 and 4.5 were published.  With the release of 4.5 our Custom BI Method (Data Warehouse Method FastTrack) was assimilated into OUM.  These early releases helped us align Oracle’s Unified method with other industry standards Then in 2008 we made significant changes to the OUM “Backbone” to support Applications Implementation projects with that went to the OUM 5.0 release.  Now things started to get really interesting.  Next we had some major developments in the Envision focus area in the area of Enterprise Architecture.  We acquired some really great content from the former BEA, Liquid Enterprise Method (LEM) along with some SMEs who were willing to work at bringing this content into OUM.  The Service Oriented Architecture content in OUM is extensive and can help support the successful implementation of Fusion Middleware, as well as Fusion Applications. Of course we’ve developed a wealth of OUM training materials that work also helps to improve the method content.  It is one thing to write “how to”, and quite another to be able to teach people how to use the materials to improve the success of their projects.  I’ve learned so much by teaching people how to use OUM. What's next? So here toward the end of 2012, what’s in store in OUM 5.6, well, I’m sure you won’t be surprised the answer is Cloud Computing.   More details to come in the next couple of weeks!  The best part of being involved in the development of OUM is to see how many people have “adopted” OUM over these six years, Clients, Partners, and Oracle Consultants.  The content just gets better with each release.   I’d love to hear your comments on how OUM has evolved, and ideas for new content you’d like to see in the upcoming releases.

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• Windows 8 Launch&ndash;Why OEM and Retailers Should STFU

  - by D'Arcy Lussier

  Microsoft has gotten a lot of flack for the Surface from OEM/hardware partners who create Windows-based devices and I’m sure, to an extent, retailers who normally stock and sell Windows-based devices. I mean we all know how this is supposed to work – Microsoft makes the OS, partners make the hardware, retailers sell the hardware. Now Microsoft is breaking the rules by not only offering their own hardware but selling them via online and through their Microsoft branded stores! The thought has been that Microsoft is trying to set a standard for the other hardware companies to reach for. Maybe. I hope, at some level, Microsoft may be covertly responding to frustrations associated with trusting the OEMs and Retailers to deliver on their part of the supply chain. I know as a consumer, I’m very frustrated with the Windows 8 launch. Aside from the Surface sales, there’s nothing happening at the retail level. Let me back up and explain. Over the weekend I visited a number of stores in hopes of trying out various Windows 8 devices. Out of three retailers (Staples, Best Buy, and Future Shop), not *one* met my expectations. Let me be honest with you Staples, I never really have high expectations from your computer department. If I need paper or pens, whatever, but computers – you’re not the top of my list for price or selection. Still, considering you flaunted Win 8 devices in your flyer I expected *something* – some sign of effort that you took the Windows 8 launch seriously. As I entered the 1910 Pembina Highway location in Winnipeg, there was nothing – no signage, no banners – nothing that would suggest Windows 8 had even launched. I made my way to the laptops. I had to play with each machine to determine which ones were running Windows 8. There wasn’t anything on the placards that made it obvious which were Windows 8 machines and which ones were Windows 7. Likewise, there was no easy way to identify the touch screen laptop (the HP model) from the others without physically touching the screen to verify. Horrible experience. In the same mall as the Staples I mentioned above, there’s a Future Shop. Surely they would be more on the ball. I walked in to the 1910 Pembina Highway location and immediately realized I would not get a better experience. Except for the sign by the front door mentioning Windows 8, there was *nothing* in the computer department pointing you to the Windows 8 devices. Like in Staples, the Win 8 laptops were mixed in with the Win 7 ones and there was nothing notable calling out which ones were running Win 8. I happened to hit up the St. James Street location today, thinking since its a busier store they must have more options. To their credit, they did have two staff members decked out in Windows 8 shirts and who were helping a customer understand Windows 8. But otherwise, there was nothing highlighting the Windows 8 devices and they were again mixed in with the rest of the Win 7 machines. Finally, we have the St. James Street Best Buy location here in Winnipeg. I’m sure Best Buy will have their act together. Nope, not even close. Same story as the others: minimal signage (there was a sign as you walked in with a link to this schedule of demo days), Windows 8 hardware mixed with the rest of the PC offerings, and no visible call-outs identifying which were Win 8 based. This meant that, like Future Shop and Staples, if you wanted to know which machine had Windows 8 you had to go and scrutinize each machine. Also, there was nothing identifying which ones were touch based and which were not. Just Another Day… To these retailers, it seemed that the Windows 8 launch was just another day, with another product to add to the showroom floor. Meanwhile, Apple has their dedicated areas *in all three stores*. It was dead simple to find where the Apple products were compared to the Windows 8 products. No wonder Microsoft is starting to push their own retail stores. No wonder Microsoft is trying to funnel orders through them instead of relying on these bloated retail big box stores who obviously can’t manage a product launch. It’s Not Just The Retailers… Remember when the Acer CEO, Founder, and President of Computer Global Operations all weighed in on how Microsoft releasing the Surface would have a “huge negative impact for the ecosystem and other brands may take a negative reaction”? Also remember the CEO stating “[making hardware] is not something you are good at so please think twice”? Well the launch day has come and gone, and so far Microsoft is the only one that delivered on having hardware available on the October 26th date. Oh sure, there are laptops running Windows 8 – but all in one desktop PCs? I’ve only seen one or two! And tablets are *non existent*, with some showing an early to late November availability on Best Buy’s website! So while the retailers could be doing more to make it easier to find Windows 8 devices, the manufacturers could help by *getting devices into stores*! That’s supposedly something that these companies are good at, according to the Acer CEO. So Here’s What the Retailers and Manufacturers Need To Do… Get Product Out The pivotal timeframe will be now to the end of November. We need to start seeing all these fantastic pieces of hardware ship – including the Samsung ATIV Smart PC Pro, the Acer Iconia, the Asus TAICHI 21, and the sexy Samsung Series 7 27” desktop. It’s not enough to see product announcements, we need to see actual devices. Make It Easy For Customers To Find Win8 Devices You want to make it easy to sell these things? Make it easy for people to find them! Have staff on hand that really know how these devices run and what can be done with them. Don’t just have a single demo day, have people who can demo it every day! Make It Easy to See the Features There’s touch screen desktops, touch screen laptops, tablets, non-touch laptops, etc. People need to easily find the features for each machine. If I’m looking for a touch-laptop, I shouldn’t need to sift through all the non-touch laptops to find them – at the least, I need to quickly be able to see which ones are touch. I feel silly even typing this because this should be retail 101 and I have no retail background (but I do have an extensive background as a customer). In Summary… Microsoft launching the Surface and selling them through their own channels isn’t slapping its OEM and retail partners in the face; its slapping them to wake the hell up and stop coasting through Windows launch events like they don’t matter. Unless I see some improvements from vendors and retailers in November, I may just hold onto my money for a Surface Pro even if I have to wait until early 2013. Your move OEM/Retailers. *Update – While my experience has been in Winnipeg, similar experiences have been voiced from colleagues in Calgary and Edmonton.

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• The Great Divorce

  - by BlackRabbitCoder

  I have a confession to make: I've been in an abusive relationship for more than 17 years now.  Yes, I am not ashamed to admit it, but I'm finally doing something about it. I met her in college, she was new and sexy and amazingly fast -- and I'd never met anything like her before.  Her style and her power captivated me and I couldn't wait to learn more about her.  I took a chance on her, and though I learned a lot from her -- and will always be grateful for my time with her -- I think it's time to move on. Her name was C++, and she so outshone my previous love, C, that any thoughts of going back evaporated in the heat of this new romance.  She promised me she'd be gentle and not hurt me the way C did.  She promised me she'd clean-up after herself better than C did.  She promised me she'd be less enigmatic and easier to keep happy than C was.  But I was deceived.  Oh sure, as far as truth goes, it wasn't a complete lie.  To some extent she was more fun, more powerful, safer, and easier to maintain.  But it just wasn't good enough -- or at least it's not good enough now. I loved C++, some part of me still does, it's my first-love of programming languages and I recognize its raw power, its blazing speed, and its improvements over its predecessor.  But with today's hardware, at speeds we could only dream to conceive of twenty years ago, that need for speed -- at the cost of all else -- has died, and that has left my feelings for C++ moribund. If I ever need to write an operating system or a device driver, then I might need that speed.  But 99% of the time I don't.  I'm a business-type programmer and chances are 90% of you are too, and even the ones who need speed at all costs may be surprised by how much you sacrifice for that.   That's not to say that I don't want my software to perform, and it's not to say that in the business world we don't care about speed or that our job is somehow less difficult or technical.  There's many times we write programs to handle millions of real-time updates or handle thousands of financial transactions or tracking trading algorithms where every second counts.  But if I choose to write my code in C++ purely for speed chances are I'll never notice the speed increase -- and equally true chances are it will be far more prone to crash and far less easy to maintain.  Nearly without fail, it's the macro-optimizations you need, not the micro-optimizations.  If I choose to write a O(n2) algorithm when I could have used a O(n) algorithm -- that can kill me.  If I choose to go to the database to load a piece of unchanging data every time instead of caching it on first load -- that too can kill me.  And if I cross the network multiple times for pieces of data instead of getting it all at once -- yes that can also kill me.  But choosing an overly powerful and dangerous mid-level language to squeeze out every last drop of performance will realistically not make stock orders process any faster, and more likely than not open up the system to more risk of crashes and resource leaks. And that's when my love for C++ began to die.  When I noticed that I didn't need that speed anymore.  That that speed was really kind of a lie.  Sure, I can be super efficient and pack bits in a byte instead of using separate boolean values.  Sure, I can use an unsigned char instead of an int.  But in the grand scheme of things it doesn't matter as much as you think it does.  The key is maintainability, and that's where C++ failed me.  I like to tell the other developers I work with that there's two levels of correctness in coding: Is it immediately correct? Will it stay correct? That is, you can hack together any piece of code and make it correct to satisfy a task at hand, but if a new developer can't come in tomorrow and make a fairly significant change to it without jeopardizing that correctness, it won't stay correct. Some people laugh at me when I say I now prefer maintainability over speed.  But that is exactly the point.  If you focus solely on speed you tend to produce code that is much harder to maintain over the long hall, and that's a load of technical debt most shops can't afford to carry and end up completely scrapping code before it's time.  When good code is written well for maintainability, though, it can be correct both now and in the future. And you know the best part is?  My new love is nearly as fast as C++, and in some cases even faster -- and better than that, I know C# will treat me right.  Her creators have poured hundreds of thousands of hours of time into making her the sexy beast she is today.  They made her easy to understand and not an enigmatic mess.  They made her consistent and not moody and amorphous.  And they made her perform as fast as I care to go by optimizing her both at compile time and a run-time. Her code is so elegant and easy on the eyes that I'm not worried where she will run to or what she'll pull behind my back.  She is powerful enough to handle all my tasks, fast enough to execute them with blazing speed, maintainable enough so that I can rely on even fairly new peers to modify my work, and rich enough to allow me to satisfy any need.  C# doesn't ask me to clean up her messes!  She cleans up after herself and she tries to make my life easier for me by taking on most of those optimization tasks C++ asked me to take upon myself.  Now, there are many of you who would say that I am the cause of my own grief, that it was my fault C++ didn't behave because I didn't pay enough attention to her.  That I alone caused the pain she inflicted on me.  And to some extent, you have a point.  But she was so high maintenance, requiring me to know every twist and turn of her vast and unrestrained power that any wrong term or bout of forgetfulness was met with painful reminders that she wasn't going to watch my back when I made a mistake.  But C#, she loves me when I'm good, and she loves me when I'm bad, and together we make beautiful code that is both fast and safe. So that's why I'm leaving C++ behind.  She says she's changing for me, but I have no interest in what C++0x may bring.  Oh, I'll still keep in touch, and maybe I'll see her now and again when she brings her problems to my door and asks for some attention -- for I always have a soft spot for her, you see.  But she's out of my house now.  I have three kids and a dog and a cat, and all require me to clean up after them, why should I have to clean up after my programming language as well?

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• Rapid Evolution of Society & Technology

  - by Michael Snow

  We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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• Personal Technology – Laptop Screen Blank – No Post – No BIOS – No Boot

  - by Pinal Dave

  If your laptop Screen is Blank and there is no POST, BIOS or boot, you can follow the steps mentioned here and there are chances that it will work if there is no hardware failure inside. Step 1: Remove the power cord from the laptop Step 2: Remove the battery from the laptop Step 3: Hold power button (keep it pressed) for almost 60 seconds Step 4: Plug power back in laptop Step 5: Start computer and it should just start normally. Step 6: Now shut down Step 7: Insert the battery back in the laptop Step 8: Start laptop again and it should work Note 1: If your laptop does not work after inserting back the memory. Remove the memory and repeat above process. Do not insert the battery back as it is malfunctioning. Note 2: If your screen is faulty or have issues with your hardware (motherboard, screen or anything else) this method will not fix your computer. Those, who care about how I come up with this not SQL related blog post, here is the very funny true story. If you are a married man, you will know what I am going to describe next. May be you have faced the same situation or at least you feel and understand my situation. My wife’s computer suddenly stops working when she was searching for my daughter’s mathematics worksheets online. While the fatal accident happened with my wife’s computer (which was my loyal computer for over 4 years before she got it), I was working in my home office, fixing a high priority issue (live order’s database was corrupted) with one of the largest eCommerce websites.  While I was working on production server where I was fixing database corruption, my wife ran to my home office. Here is how the conversation went: Wife: This computer does not work. I: Restart it. Wife: It does not start. I: What did you do with it? Wife: Nothing, it just stopped working. I: Okey, I will look into it later, working on the very urgent issue. Wife: I was printing my daughter’s worksheet. I: Hm.. Okey. Wife: It was the mathematics worksheet, which you promised you will teach but you never get around to do it, so I am doing it myself. I: Thanks. I appreciate it. I am very busy with this issue as million dollar transaction are not happening as the database got corrupted and … Wife: So what … umm… You mean to say that you care about this customer more than your daughter. You know she got A+ in every other class but in mathematics she got only A. She missed that extra credit question. I: She is only 4, it is okay. Wife: She is 4.5 years old not 4. So you are not going to fix this computer which does not start at all. I think our daughter next time will even get lower grades as her dad is busy fixing something. I: Alright, I give up bring me that computer. Our daughter who was listening everything so far she finally decided to speak up. Daughter: Dad, it is a laptop not computer. I: Yes, sweety get that laptop here and your dad is going to fix the this small issue of million dollar issue later on. I decided to pay attention to my wife’s computer. She was right. No matter what I do, it will not boot up, it will not start, no BIOS, no POST screen. The computer starts for a second but nothing comes up on the screen. The light indicating hard drive comes up for a second and goes off. Nothing happens. I removed every single USB drive from the laptop but it still would not start. It was indeed no fun for me. Finally I remember my days when I was not married and used to study in University of Southern California, Los Angeles. I remembered that I used to have very old second (or maybe third or fourth) hand computer with me. In polite words, I had pre-owned computer and it used to face very similar issues again and again. I had small routine I used to follow to fix my old computer and I had decided to follow the same steps again with this computer. Step 1: Remove the power cord from the laptop Step 2: Remove the battery from the laptop Step 3: Hold power button (keep it pressed) for almost 60 seconds Step 4: Plug power back in laptop Step 5: Start computer and it should just start normally. Step 6: Now shut down Step 7: Insert the battery back in the laptop Step 8: Start laptop again and it should work Note 1: If your laptop does not work after inserting back the memory. Remove the memory and repeat above process. Do not insert the battery back as it is malfunctioning. Note 2: If your screen is faulty or have issues with your hardware (motherboard, screen or anything else) this method will not fix your computer. Once I followed above process, her computer worked. I was very delighted, that now I can go back to solving the problem where millions of transactions were waiting as I was fixing corrupted database and it the current state of the database was in emergency mode. Once I fixed the computer, I looked at my wife and asked. I: Well, now this laptop is back online, can I get guaranteed that she will get A+ in mathematics in this week’s quiz? Wife: Sure, I promise. I: Fantastic. After saying that I started to look at my database corruption and my wife interrupted me again. Wife: Btw, I forgot to tell you. Our daughter had got A in mathematics last week but she had another quiz today and she already have received A+ there. I kept my promise. I looked at her and she started to walk outside room, before I say anything my phone rang. DBA from eCommerce company had called me, as he was wondering why there is no activity from my side in last 10 minutes. DBA: Hey bud, are you still connected. I see um… no activity in last 10 minutes. I: Oh, well, I was just saving the world. I am back now. After two hours I had fixed the database corruption and everything was normal. I was outsmarted by my wife but honestly I still respect and love her the same as she is the one who spends countless hours with our daughter so she does not miss me and I can continue writing blogs and keep on doing technology evangelism. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Humor, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• 6 Facts About GlassFish Announcement

  - by Bruno.Borges

  Since Oracle announced the end of commercial support for future Oracle GlassFish Server versions, the Java EE world has started wondering what will happen to GlassFish Server Open Source Edition. Unfortunately, there's a lot of misleading information going around. So let me clarify some things with facts, not FUD. Fact #1 - GlassFish Open Source Edition is not dead GlassFish Server Open Source Edition will remain the reference implementation of Java EE. The current trunk is where an implementation for Java EE 8 will flourish, and this will become the future GlassFish 5.0. Calling "GlassFish is dead" does no good to the Java EE ecosystem. The GlassFish Community will remain strong towards the future of Java EE. Without revenue-focused mind, this might actually help the GlassFish community to shape the next version, and set free from any ties with commercial decisions. Fact #2 - OGS support is not over As I said before, GlassFish Server Open Source Edition will continue. Main change is that there will be no more future commercial releases of Oracle GlassFish Server. New and existing OGS 2.1.x and 3.1.x commercial customers will continue to be supported according to the Oracle Lifetime Support Policy. In parallel, I believe there's no other company in the Java EE business that offers commercial support to more than one build of a Java EE application server. This new direction can actually help customers and partners, simplifying decision through commercial negotiations. Fact #3 - WebLogic is not always more expensive than OGS Oracle GlassFish Server ("OGS") is a build of GlassFish Server Open Source Edition bundled with a set of commercial features called GlassFish Server Control and license bundles such as Java SE Support. OGS has at the moment of this writing the pricelist of U$ 5,000 / processor. One information that some bloggers are mentioning is that WebLogic is more expensive than this. Fact 3.1: it is not necessarily the case. The initial edition of WebLogic is called "Standard Edition" and falls into a policy where some “Standard Edition” products are licensed on a per socket basis. As of current pricelist, US$ 10,000 / socket. If you do the math, you will realize that WebLogic SE can actually be significantly more cost effective than OGS, and a customer can save money if running on a CPU with 4 cores or more for example. Quote from the price list: “When licensing Oracle programs with Standard Edition One or Standard Edition in the product name (with the exception of Java SE Support, Java SE Advanced, and Java SE Suite), a processor is counted equivalent to an occupied socket; however, in the case of multi-chip modules, each chip in the multi-chip module is counted as one occupied socket.” For more details speak to your Oracle sales representative - this is clearly at list price and every customer typically has a relationship with Oracle (like they do with other vendors) and different contractual details may apply. And although OGS has always been production-ready for Java EE applications, it is no secret that WebLogic has always been more enterprise, mission critical application server than OGS since BEA. Different editions of WLS provide features and upgrade irons like the WebLogic Diagnostic Framework, Work Managers, Side by Side Deployment, ADF and TopLink bundled license, Web Tier (Oracle HTTP Server) bundled licensed, Fusion Middleware stack support, Oracle DB integration features, Oracle RAC features (such as GridLink), Coherence Management capabilities, Advanced HA (Whole Service Migration and Server Migration), Java Mission Control, Flight Recorder, Oracle JDK support, etc. Fact #4 - There’s no major vendor supporting community builds of Java EE app servers There are no major vendors providing support for community builds of any Open Source application server. For example, IBM used to provide community support for builds of Apache Geronimo, not anymore. Red Hat does not commercially support builds of WildFly and if I remember correctly, never supported community builds of former JBoss AS. Oracle has never commercially supported GlassFish Server Open Source Edition builds. Tomitribe appears to be the exception to the rule, offering commercial support for Apache TomEE. Fact #5 - WebLogic and GlassFish share several Java EE implementations It has been no secret that although GlassFish and WebLogic share some JSR implementations (as stated in the The Aquarium announcement: JPA, JSF, WebSockets, CDI, Bean Validation, JAX-WS, JAXB, and WS-AT) and WebLogic understands GlassFish deployment descriptors, they are not from the same codebase. Fact #6 - WebLogic is not for GlassFish what JBoss EAP is for WildFly WebLogic is closed-source offering. It is commercialized through a license-based plus support fee model. OGS although from an Open Source code, has had the same commercial model as WebLogic. Still, one cannot compare GlassFish/WebLogic to WildFly/JBoss EAP. It is simply not the same case, since Oracle has had two different products from different codebases. The comparison should be limited to GlassFish Open Source / Oracle GlassFish Server versus WildFly / JBoss EAP. But the message now is much clear: Oracle will commercially support only the proprietary product WebLogic, and invest on GlassFish Server Open Source Edition as the reference implementation for the Java EE platform and future Java EE 8, as a developer-friendly community distribution, and encourages community participation through Adopt a JSR and contributions to GlassFish. In comparison Oracle's decision has pretty much the same goal as to when IBM killed support for Websphere Community Edition; and to when Red Hat decided to change the name of JBoss Community Edition to WildFly, simplifying and clarifying marketing message and leaving the commercial field wide open to JBoss EAP only. Oracle can now, as any other vendor has already been doing, focus on only one commercial offer. Some users are saying they will now move to WildFly, but it is important to note that Red Hat does not offer commercial support for WildFly builds. Although the future JBoss EAP versions will come from the same codebase as WildFly, the builds will definitely not be the same, nor sharing 100% of their functionalities and bug fixes. This means there will be no company running a WildFly build in production with support from Red Hat. This discussion has also raised an important and interesting information: Oracle offers a free for developers OTN License for WebLogic. For other environments this is different, but please note this is the same policy Red Hat applies to JBoss EAP, as stated in their download page and terms. Oracle had the same policy for OGS. TL;DR; GlassFish Server Open Source Edition isn’t dead. Current and new OGS 2.x/3.x customers will continue to have support (respecting LSP). WebLogic is not necessarily more expensive than OGS. Oracle will focus on one commercially supported Java EE application server, like other vendors also limit themselves to support one build/product only. Community builds are hardly supported. Commercially supported builds of Open Source products are not exactly from the same codebase as community builds. What's next for GlassFish and the Java EE community? There are conversations in place to tackle some of the community desires, most of them stated by Markus Eisele in his blog post. We will keep you posted.

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• first install for windows eight.....da beta

  - by raysmithequip

  The W8 preview is now installed and I am enjoying it.  I remember the learning curve of my first unix machine back in the eighties, this ain't that.It is normal for me to do the first os install with a keyboard and low end monitor...you never know what you'll encounter out in the field.  The OS took like a fish to water.  I used a low end INTEL motherboard dp55w I gathered on the cheap, an 1157 i5 from the used bin a pair of 6 gig ddr3 sticks, a rosewell 550 watt power supply a cheap used twenty buck sub 200g wd sata drive, a half working dvd burner and an asus fanless nvidia vid card, not a great one but Sub 50.00 on newey eggey...I did have to hunt the ms forums for a key and of course to activate the thing, if dos would of needed this outmoded ritual, we would still be on cpm and osborne would be a household name, of course little do people know that this ritual was common as far back as the seventies on att unix installs....not, but it was possible, I used to joke about when I ran a bbs, what hell would of been wrought had dos 3.2 machines been required to dial into my bbs to send fido mail to ms and wait for an acknowledgement.  All in all the thing was pushing a seven on the ms richter scale, not including the vid card, sadly it came in at just a tad over three....I wanted to evaluate it for a possible replacement on critical machines that in the past went down due to a vid card fan failure....you have no idea what a customer thinks when you show them a failed vid card fan..."you mean that little plastic piece of junk caused all this!!??!!!"...yea man.  Some production machines don't need any sort of vid, I will at least keep it on the maybe list for those, MTBF is a very important factor, some big box stores should put percentage of failure rate within 24 month estimates on the outside of the carton for sure.  And a warning that the power supplies are already at their limit.  Let's face it, today even 550w can be iffy.A few neat eye candy improvements over the earlier windows is nice, the metro screen is nice, anyone who has used a newer phone recently will intuitively drag their fingers across the screen....lot of good that was with no mouse or touch screen though.  Lucky me, I have been using windows since day one, I still have a copy of win 2.0 (and every other version) for no good reason.  Still the old ix collection of disks is much larger, recompiling any kernal is another silly ritual, same machine, different day, same recompile...argh. Rh is my all time fav, mandrake was always missing something, like it rewrote the init file or something, novell is ok as long as you stay on the beaten path and of course ubuntu normally recompiles with the same errors consistantly....makes life easy that way....no errors on windows eight, just a screen that did not match the installed hardware, natuarally I alt tabbed right out of it, then hit the flag key to find the start menu....no start button. I miss the start button already. Keyboard cowboy funnin and I was browsing the harddrive, nothing stunning there, I like that, means I can find stuff. Only I can't find what I want, the start button....the start menu is that first screen for touch tablets. No biggie for useruser, that is where they will want to be, I can see that. Admins won't want to be there, it is easy enough to get the control panel a bazzilion other ways though, just not the start button. (see a pattern here?). Personally, from the keyboard I find it fun to hit the carets along the location bar at the top of the explorer screen with tabs and arrows and choose SHOW ALL CONTROL PANEL ITEMS, or thereabouts. Bottom line, I love seven and I'll love eight even more!...very happy I did not have to follow the normal rule of thumb (a customer watching me build a system and asking questions said "oh I get it, so every piece you put in there is basically a hundred bucks, right?)...ok, sure, pretty much, more or less, well, ya dude.  It will be WAY past october till I get a real touch screen but I did pick up a pair of cheap tatungs so I can try the NEW main start screen, I parse a lot of folders and have a vision of how a pair of touch screens will be easier than landing a rover on mars.  Ok.  fine, they are way smallish, and I don't expect multitouch to work but we are talking a few percent of a new 21 inch viewsonic touch screen.  Will this OS be a game changer?  I don't know.  Bottom line with all the pads and droids in the world, it is more of a catch up move at first glance.  Not something ms is used to.  An app store?  I can see ms's motivation, the others have it.  I gather there will not be gadgets there, go ahead and see what ms did  to the once populated gadget page...go ahead, google gadgets and take a gander, used to hundreds of gadgets, they are already gone.  They replaced gadgets?  sort of, I'll drop that, it's a bit of a sore point for me.  More of interest was what happened when I downloaded stuff off codeplex and some other normal programs that I like, like orbitron, top o' my list!!...cardware it is...anyways, click on the exe, get a screen, normal for windows, this one indicated that I was not running a normal windows program and had a button for  exit the install, naw, I hit details, a hidden run program anyways came into view....great, my path to the normal windows has detected a program tha.....yea ok, acl is on, fine, moving along I got orbitron installed in record time and was tracking the iss on the newest Microsoft OS, beta of course, felt like the first time I setup bsd all those year ago...FUN!!...I suppose I gotta start to think about budgeting for the real os when it comes out in october, by then I should have a rasberry pi and be done with fedora remixed.  Of course that sounds like fun too!!  I would use this OS on a tablet or phone.  I don't like the idea of being hearded to an app store, don't like that on anything, we are americans and want real choices not marketed hype, lest you are younger with opm (other peoples money).   This os would be neat on a zune, but I suspect the zune is a gonner, I am rooting for microsoft, after all their default password is not admin anymore, nor alpine,  it's blank. Others force a password, my first fawn password was so long I could not even log into it with the password in front of me, who the heck uses %$# anyways, and if I was writing a brute force attack what the heck kinda impasse is that anyways at .00001 microseconds of a code execution cycle (just a non qualified number, not a real clock speed)....AI is where it will be before too long, MS is on that path, perhaps soon someone will sit down and write an app for the kinect that watches your eyes while you scan the new main start screen, clicking on the big E icon when you blink.....boy is that going to be fun!!!! sure. Blink,dammit,blink,dammit...... OPM no doubt.I like windows eight, we are moving forwards, better keep a close eye on ubuntu.  The real clinch comes when open source becomes paid source......don't blink, I already see plenty of very expensive 'ix apps, some even in app stores already.  more to come.......

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• Solaris 11 SRU / Update relationship explained, and blackout period on delivery of new bug fixes eliminated

  - by user12244672

  Relationship between SRUs and Update releases As you may know, Support Repository Updates (SRUs) for Oracle Solaris 11 are released monthly and are available to customers with an appropriate support contract.  SRUs primarily deliver bug fixes.  They may also deliver low risk feature enhancements. Solaris Update are typically released once or twice a year, containing support for new hardware, new software feature enhancements, and all bug fixes available at the time the Update content was finalized.  They also contain a significant number of new bug fixes, for issues found internally in Oracle and complex customer bug fixes which  require significant "soak" time to ensure their efficacy prior to release. Changes to SRU and Update Naming Conventions We're changing the naming convention of Update releases from a date based format such as Oracle Solaris 10 8/11 to a simpler "dot" version numbering, e.g. Oracle Solaris 11.1. Oracle Solaris 11 11/11 (i.e. the initial Oracle Solaris 11 release) may be referred to as 11.0. SRUs will simply be named as "dot.dot" releases, e.g. Oracle Solaris 11.1.1, for SRU1 after Oracle Solaris 11.1. Many Oracle products and infrastructure tools such as BugDB and MOS are tailored towards this "dot.dot" style of release naming, so these name changes align Oracle Solaris with these conventions. No Blackout Periods on Bug Fix Releases The Oracle Solaris 11 release process has been enhanced to eliminate blackout periods on the delivery of new bug fixes to customers. Previously, Oracle Solaris Updates were a superset of all preceding bug fix deliveries.  This made for a very simple update message - that which releases later is always a superset of that which was delivered previously. However, it had a downside.  Once the contents of an Update release were frozen prior to release, the release of new bug fixes for customer issues was also frozen to maintain the Update's superset relationship. Since the amount of change allowed into the final internal builds of an Update release is reduced to mitigate risk, this throttling back also impacted the release of new bug fixes to customers. This meant that there was effectively a 6 to 9 week hiatus on the release of new bug fixes prior to the release of each Update.  That wasn't good for customers awaiting critical bug fixes. We've eliminated this hiatus on the delivery of new bug fixes in Oracle Solaris 11 by allowing new bug fixes to continue to be released in SRUs even after the contents of the next Update release have been frozen. The release of SRUs will remain contiguous, with the first SRU released after the Update release effectively being a superset of both the the Update release and all preceding SRUs*.  That is, later SRUs are supersets of the content of previous SRUs. Therefore, the progression path from the final SRUs prior to the Update release is to the first SRU after the Update release, rather than to the Update release itself. The timeline / logical sequence of releases can be shown as follows: Updates: 11.0                                                11.1                               11.2     etc.                  \                                                         \                                    \ SRUs:       11.0.1, 11.0.2,...,11.0.12, 11.0.13, 11.1.1, 11.1.2,...,11.1.x, 11.2.1, etc. For example, for systems with Oracle Solaris 11 11/11 SRU12.4 or later installed, the recommended update path is to Oracle Solaris 11.1.1 (i.e. SRU1 after Solaris 11.1) or later rather than to the Solaris 11.1 release itself.  This will ensure no bug fixes are "lost" during the update. If for any reason you do wish to update from SRU12.4 or later to the 11.1 release itself - for example to update a test system - the instructions to do so are in the SRU12.4 README, https://updates.oracle.com/Orion/Services/download?type=readme&aru=15564533 For systems with Oracle Solaris 11 11/11 SRU11.4 or earlier installed, customers can update to either the 11.1 release or any 11.1 SRU as both will be supersets of their current version. Please do read the README of the SRU you are updating to, as it will contain important installation instructions which will save you time and effort. *Nerdy details: SRUs only contain the latest change delta relative to the Update on which they are based.  Their dependencies will, however, effectively pull in the Update content.  Customers maintaining a local Repo (e.g. behind their firewall), need to add both the 11.1 content and the relevant SRU content to their Repo, to enable the SRU's dependencies to be resolved.  Both will be available from the standard Support Repo and from MOS.  This is no different to existing SRUs for Oracle Solaris 11.0, whereby you may often get away with using just the SRU content to update, but the original 11.0 content may be needed in the Repo to resolve dependencies.

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• Partner Blog Series: PwC Perspectives Part 2 - Jumpstarting your IAM program with R2

  - by Tanu Sood

  Identity and access management (IAM) isn’t a new concept. Over the past decade, companies have begun to address identity management through a variety of solutions that have primarily focused on provisioning. . The new age workforce is converging at a rapid pace with ever increasing demand to use diverse portfolio of applications and systems to interact and interface with their peers in the industry and customers alike. Oracle has taken a significant leap with their release of Identity and Access Management 11gR2 towards enabling this global workforce to conduct their business in a secure, efficient and effective manner. As companies deal with IAM business drivers, it becomes immediately apparent that holistic, rather than piecemeal, approaches better address their needs. When planning an enterprise-wide IAM solution, the first step is to create a common framework that serves as the foundation on which to build the cost, compliance and business process efficiencies. As a leading industry practice, IAM should be established on a foundation of accurate data for identity management, making this data available in a uniform manner to downstream applications and processes. Mature organizations are looking beyond IAM’s basic benefits to harness more advanced capabilities in user lifecycle management. For any organization looking to embark on an IAM initiative, consider the following use cases in managing and administering user access. Expanding the Enterprise Provisioning Footprint Almost all organizations have some helpdesk resources tied up in handling access requests from users, a distraction from their core job of handling problem tickets. This dependency has mushroomed from the traditional acceptance of provisioning solutions integrating and addressing only a portion of applications in the heterogeneous landscape Oracle Identity Manager (OIM) 11gR2 solves this problem by offering integration with third party ticketing systems as “disconnected applications”. It allows for the existing business processes to be seamlessly integrated into the system and tracked throughout its lifecycle. With minimal effort and analysis, an organization can begin integrating OIM with groups or applications that are involved with manually intensive access provisioning and de-provisioning activities. This aspect of OIM allows organizations to on-board applications and associated business processes quickly using out of box templates and frameworks. This is especially important for organizations looking to fold in users and resources from mergers and acquisitions. Simplifying Access Requests Organizations looking to implement access request solutions often find it challenging to get their users to accept and adopt the new processes.. So, how do we improve the user experience, make it intuitive and personalized and yet simplify the user access process? With R2, OIM helps organizations alleviate the challenge by placing the most used functionality front and centre in the new user request interface. Roles, application accounts, and entitlements can all be found in the same interface as catalog items, giving business users a single location to go to whenever they need to initiate, approve or track a request. Furthermore, if a particular item is not relevant to a user’s job function or area inside the organization, it can be hidden so as to not overwhelm or confuse the user with superfluous options. The ability to customize the user interface to suit your needs helps in exercising the business rules effectively and avoiding access proliferation within the organization. Saving Time with Templates A typical use case that is most beneficial to business users is flexibility to place, edit, and withdraw requests based on changing circumstances and business needs. With OIM R2, multiple catalog items can now be added and removed from the shopping cart, an ecommerce paradigm that many users are already familiar with. This feature can be especially useful when setting up a large number of new employees or granting existing department or group access to a newly integrated application. Additionally, users can create their own shopping cart templates in order to complete subsequent requests more quickly. This feature saves the user from having to search for and select items all over again if a request is similar to a previous one. Advanced Delegated Administration A key feature of any provisioning solution should be to empower each business unit in managing their own access requests. By bringing administration closer to the user, you improve user productivity, enable efficiency and alleviate the administration overhead. To do so requires a federated services model so that the business units capable of shouldering the onus of user life cycle management of their business users can be enabled to do so. OIM 11gR2 offers advanced administrative options for creating, managing and controlling business logic and workflows through easy to use administrative interface and tools that can be exposed to delegated business administrators. For example, these business administrators can establish or modify how certain requests and operations should be handled within their business unit based on a number of attributes ranging from the type of request or the risk level of the individual items requested. Closed-Loop Remediation Security continues to be a major concern for most organizations. Identity management solutions bolster security by ensuring only the right users have the right access to the right resources. To prevent unauthorized access and where it already exists, the ability to detect and remediate it, are key requirements of an enterprise-grade proven solution. But the challenge with most solutions today is that some of this information still exists in silos. And when changes are made to systems directly, not all information is captured. With R2, oracle is offering a comprehensive Identity Governance solution that our customer organizations are leveraging for closed loop remediation that allows for an automated way for administrators to revoke unauthorized access. The change is automatically captured and the action noted for continued management. Conclusion While implementing provisioning solutions, it is important to keep the near term and the long term goals in mind. The provisioning solution should always be a part of a larger security and identity management program but with the ability to seamlessly integrate not only with the company’s infrastructure but also have the ability to leverage the information, business models compiled and used by the other identity management solutions. This allows organizations to reduce the cost of ownership, close security gaps and leverage the existing infrastructure. And having done so a multiple clients’ sites, this is the approach we recommend. In our next post, we will take a journey through our experiences of advising clients looking to upgrade to R2 from a previous version or migrating from a different solution. Meet the Writers:   Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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• To SYNC or not to SYNC – Part 3

  - by AshishRay

  I can't believe it has been almost a year since my last blog post. I know, that's an absolute no-no in the blogosphere. And I know that "I have been busy" is not a good excuse. So - without trying to come up with an excuse - let me state this - my apologies for taking such a long time to write the next Part. Without further ado, here goes. This is Part 3 of a multi-part blog article where we are discussing various aspects of setting up Data Guard synchronous redo transport (SYNC). In Part 1 of this article, I debunked the myth that Data Guard SYNC is similar to a two-phase commit operation. In Part 2, I discussed the various ways that network latency may or may not impact a Data Guard SYNC configuration. In this article, I will talk in details regarding why Data Guard SYNC is a good thing. I will also talk about distance implications for setting up such a configuration. So, Why Good? Why is Data Guard SYNC a good thing? Because, at the end of the day, this gives you the assurance of zero data loss - it doesn’t matter what outage may befall your primary system. Befall! Boy, that sounds theatrical. But seriously - think about this - it minimizes your data risks. That’s a big deal. Whether you have an outage due to bad disks, faulty hardware components, hardware / software bugs, physical data corruptions, power failures, lightning that takes out significant part of your data center, fire that melts your assets, water leakage from the cooling system, human errors such as accidental deletion of online redo log files - it doesn’t matter - you can have that “Om - peace” look on your face and then you can failover to the standby system, without losing a single bit of data in your Oracle database. You will be a hero, as shown in this not so imaginary conversation: IT Manager: Well, what’s the status? You: John is doing the trace analysis on the storage array. IT Manager: So? How long is that gonna take? You: Well, he is stuck, waiting for a response from <insert your not-so-favorite storage vendor here>. IT Manager: So, no root cause yet? You: I told you, he is stuck. We have escalated with their Support, but you know how long these things take. IT Manager: Darn it - the site is down! You: Not really … IT Manager: What do you mean? You: John is stuck, but Sreeni has already done a failover to the Data Guard standby. IT Manager: Whoa, whoa - wait! Failover means we lost some data, why did you do this without letting the Business group know? You: We didn’t lose any data. Remember, we had set up Data Guard with SYNC? So now, any problems on the production – we just failover. No data loss, and we are up and running in minutes. The Business guys don’t need to know. IT Manager: Wow! Are we great or what!! You: I guess … Ok, so you get it - SYNC is good. But as my dear friend Larry Carpenter says, “TANSTAAFL”, or "There ain't no such thing as a free lunch". Yes, of course - investing in Data Guard SYNC means that you have to invest in a low-latency network, you have to monitor your applications and database especially in peak load conditions, and you cannot under-provision your standby systems. But all these are good and necessary things, if you are supporting mission-critical apps that are supposed to be running 24x7. The peace of mind that this investment will give you is priceless, especially if you are serious about HA. How Far Can We Go? Someone may say at this point - well, I can’t use Data Guard SYNC over my coast-to-coast deployment. Most likely - true. So how far can you go? Well, we have customers who have deployed Data Guard SYNC over 300+ miles! Does this mean that you can also deploy over similar distances? Duh - no! I am going to say something here that most IT managers don’t like to hear - “It depends!” It depends on your application design, application response time / throughput requirements, network topology, etc. However, because of the optimal way we do SYNC, customers have been able to stretch Data Guard SYNC deployments over longer distances compared to traditional, storage-centric ways of doing this. The MAA Database 10.2 best practices paper Data Guard Redo Transport & Network Configuration, and Oracle Database 11.2 High Availability Best Practices Manual talk about some of these SYNC-related metrics. For example, a test deployment of Data Guard SYNC over 330 miles with 10ms latency showed an impact less than 5% for a busy OLTP application. Even if you can’t deploy Data Guard SYNC over your WAN distance, or if you already have an ASYNC standby located 1000-s of miles away, here’s another nifty way to boost your HA. Have a local standby, configured SYNC. How local is “local”? Again - it depends. One customer runs a local SYNC standby across the campus. Another customer runs it across 15 miles in another data center. Both of these customers are running Data Guard SYNC as their HA standard. If a localized outage affects their primary system, no problem! They have all the data available on the standby, to which they can failover. Very fast. In seconds. Wait - did I say “seconds”? Yes, Virginia, there is a Santa Claus. But you have to wait till the next blog article to find out more. I assure you tho’ that this time you won’t have to wait for another year for this.

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• Testing Workflows &ndash; Test-First

  - by Timothy Klenke

  Originally posted on: http://geekswithblogs.net/TimothyK/archive/2014/05/30/testing-workflows-ndash-test-first.aspxThis is the second of two posts on some common strategies for approaching the job of writing tests.  The previous post covered test-after workflows where as this will focus on test-first.  Each workflow presented is a method of attack for adding tests to a project.  The more tools in your tool belt the better.  So here is a partial list of some test-first methodologies. Ping Pong Ping Pong is a methodology commonly used in pair programing.  One developer will write a new failing test.  Then they hand the keyboard to their partner.  The partner writes the production code to get the test passing.  The partner then writes the next test before passing the keyboard back to the original developer. The reasoning behind this testing methodology is to facilitate pair programming.  That is to say that this testing methodology shares all the benefits of pair programming, including ensuring multiple team members are familiar with the code base (i.e. low bus number). Test Blazer Test Blazing, in some respects, is also a pairing strategy.  The developers don’t work side by side on the same task at the same time.  Instead one developer is dedicated to writing tests at their own desk.  They write failing test after failing test, never touching the production code.  With these tests they are defining the specification for the system.  The developer most familiar with the specifications would be assigned this task. The next day or later in the same day another developer fetches the latest test suite.  Their job is to write the production code to get those tests passing.  Once all the tests pass they fetch from source control the latest version of the test project to get the newer tests. This methodology has some of the benefits of pair programming, namely lowering the bus number.  This can be good way adding an extra developer to a project without slowing it down too much.  The production coder isn’t slowed down writing tests.  The tests are in another project from the production code, so there shouldn’t be any merge conflicts despite two developers working on the same solution. This methodology is also a good test for the tests.  Can another developer figure out what system should do just by reading the tests?  This question will be answered as the production coder works there way through the test blazer’s tests. Test Driven Development (TDD) TDD is a highly disciplined practice that calls for a new test and an new production code to be written every few minutes.  There are strict rules for when you should be writing test or production code.  You start by writing a failing (red) test, then write the simplest production code possible to get the code working (green), then you clean up the code (refactor).  This is known as the red-green-refactor cycle. The goal of TDD isn’t the creation of a suite of tests, however that is an advantageous side effect.  The real goal of TDD is to follow a practice that yields a better design.  The practice is meant to push the design toward small, decoupled, modularized components.  This is generally considered a better design that large, highly coupled ball of mud. TDD accomplishes this through the refactoring cycle.  Refactoring is only possible to do safely when tests are in place.  In order to use TDD developers must be trained in how to look for and repair code smells in the system.  Through repairing these sections of smelly code (i.e. a refactoring) the design of the system emerges. For further information on TDD, I highly recommend the series “Is TDD Dead?”.  It discusses its pros and cons and when it is best used. Acceptance Test Driven Development (ATDD) Whereas TDD focuses on small unit tests that concentrate on a small piece of the system, Acceptance Tests focuses on the larger integrated environment.  Acceptance Tests usually correspond to user stories, which come directly from the customer. The unit tests focus on the inputs and outputs of smaller parts of the system, which are too low level to be of interest to the customer. ATDD generally uses the same tools as TDD.  However, ATDD uses fewer mocks and test doubles than TDD. ATDD often complements TDD; they aren’t competing methods.  A full test suite will usually consist of a large number of unit (created via TDD) tests and a smaller number of acceptance tests. Behaviour Driven Development (BDD) BDD is more about audience than workflow.  BDD pushes the testing realm out towards the client.  Developers, managers and the client all work together to define the tests. Typically different tooling is used for BDD than acceptance and unit testing.  This is done because the audience is not just developers.  Tools using the Gherkin family of languages allow for test scenarios to be described in an English format.  Other tools such as MSpec or FitNesse also strive for highly readable behaviour driven test suites. Because these tests are public facing (viewable by people outside the development team), the terminology usually changes.  You can’t get away with the same technobabble you can with unit tests written in a programming language that only developers understand.  For starters, they usually aren’t called tests.  Usually they’re called “examples”, “behaviours”, “scenarios”, or “specifications”. This may seem like a very subtle difference, but I’ve seen this small terminology change have a huge impact on the acceptance of the process.  Many people have a bias that testing is something that comes at the end of a project.  When you say we need to define the tests at the start of the project many people will immediately give that a lower priority on the project schedule.  But if you say we need to define the specification or behaviour of the system before we can start, you’ll get more cooperation.   Keep these test-first and test-after workflows in your tool belt.  With them you’ll be able to find new opportunities to apply them.

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• FOUR questions to ask if you are implementing DATABASE-AS-A-SERVICE

  - by Sudip Datta

  During my ongoing tenure at Oracle, I have met all types of DBAs. Happy DBAs, unhappy DBAs, proud DBAs, risk-loving DBAs, cautious DBAs. These days, as Database-as-a-Service (DBaaS) becomes more mainstream, I find some complacent DBAs who are basking in their achievement of having implemented DBaaS. Some others, however, are not that happy. They grudgingly complain that they did not have much of a say in the implementation, they simply had to follow what their cloud architects (mostly infrastructure admins) offered them. In most cases it would be a database wrapped inside a VM that would be labeled as “Database as a Service”. In other cases, it would be existing brute-force automation simply exposed in a portal. As much as I think that there is more to DBaaS than those approaches and often get tempted to propose Enterprise Manager 12c, I try to be objective. Neither do I want to dampen the spirit of the happy ones, nor do I want to stoke the pain of the unhappy ones. As I mentioned in my previous post, I don’t deny vanilla automation could be useful. I like virtualization too for what it has helped us accomplish in terms of resource management, but we need to scrutinize its merit on a case-by-case basis and apply it meaningfully. For DBAs who either claim to have implemented DBaaS or are planning to do so, I simply want to provide four key questions to ponder about: 1. Does it make life easier for your end users? Database-as-a-Service can have several types of end users. Junior DBAs, QA Engineers, Developers- each having their own skillset. The objective of DBaaS is to make their life simple, so that they can focus on their core responsibilities without having to worry about additional stuff. For example, if you are a Developer using Oracle Application Express (APEX), you want to deal with schema, objects and PL/SQL code and not with datafiles or listener configuration. If you are a QA Engineer needing database copies for functional testing, you do not want to deal with underlying operating system patching and compliance issues. The question to ask, therefore, is, whether DBaaS makes life easier for those users. It is often convenient to give them VM shells to deal with a la Amazon EC2 IaaS, but is that what they really want? Is it a productive use of a developer's time if he needs to apply RPM errata to his Linux operating system. Asking him to keep the underlying operating system current is like making a guest responsible for a restaurant's decor. 2. Does it make life easier for your administrators? Cloud, in general, is supposed to free administrators from attending to mundane tasks like provisioning services for every single end user request. It is supposed to enable a readily consumable platform and enforce standardization in the process. For example, if a Service Catalog exposes DBaaS of specific database versions and configurations, it, by its very nature, enforces certain discipline and standardization within the IT environment. What if, instead of specific database configurations, cloud allowed each end user to create databases of their liking resulting in hundreds of version and patch levels and thousands of individual databases. Therefore the right question to ask is whether the unwanted consequence of DBaaS is OS and database sprawl. And if so, who is responsible for tracking them, backing them up, administering them? Studies have shown that these administrative overheads increase exponentially with new targets, and it could result in a management nightmare. That leads us to our next question. 3. Does it satisfy your Security Officers and Compliance Auditors? Compliance Auditors need to know who did what and when. They also want the cloud platform to be secure, so that end users have little freedom in tampering with it. Dealing with VM sprawl is not the easiest of challenges, let alone dealing with them as they keep getting reconfigured and moved around. This leads to the proverbial needle in the haystack problem, and all it needs is one needle to cause a serious compliance issue in the enterprise. Bottomline is, flexibility and agility should not come at the expense of compliance and it is very important to get the balance right. Can we have security and isolation without creating compliance challenges? Instead of a ‘one size fits all approach’ i.e. OS level isolation, can we think smartly about database isolation or schema based isolation? This is where the appropriate resource modeling needs to be applied. The usual systems management vendors out there with heterogeneous common-denominator approach have compromised on these semantics. If you follow Enterprise Manager’s DBaaS solution, you will see that we have considered different models, not precluding virtualization, for different customer use cases. The judgment to use virtual assemblies versus databases on physical RAC versus Schema-as-a-Service in a single database, should be governed by the need of the applications and not by putting compliance considerations in the backburner. 4. Does it satisfy your CIO? Finally, does it satisfy your higher ups? As the sponsor of cloud initiative, the CIO is expected to lead an IT transformation project, not merely a run-of-the-mill IT operations. Simply virtualizing server resources and delivering them through self-service is a good start, but hardly transformational. CIOs may appreciate the instant benefit from server consolidation, but studies have revealed that the ROI from consolidation would flatten out at 20-25%. The question would be: what next? As we go higher up in the stack, the need to virtualize, segregate and optimize shifts to those layers that are more palpable to the business users. As Sushil Kumar noted in his blog post, " the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment." Business users could not care less about infrastructure consolidation or virtualization - they care about business agility and service level assurance. Last but not the least, lot of CIOs get miffed if we ask them to throw away their existing hardware investments for implementing DBaaS. In Oracle, we always emphasize on freedom of choosing a platform; hence Enterprise Manager’s DBaaS solution is platform neutral. It can work on any Operating System (that the agent is certified on) Oracle’s hardware as well as 3rd party hardware. As a parting note, I urge you to remember these 4 questions. Remember that your satisfaction as an implementer lies in the satisfaction of others.

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• possible UDP attack on BIND?

  - by Waleed Hamra

  hello everyone, i was surprised last month when my EC2 instance (ubuntu precise server), that is supposed to be under the free tier still, accumulated lots of traffic... today, while checking my current billing statement, i noticed i already have tons of traffic, while still in the middle of the month, and i'm fearing what my bill by the end of the month is going to be... i installed bandwidthd, and after few minutes, i noticed lots of UDP traffic to "108.162.233.15". this is apparently a cloudflare IP, and i don't have anything using cloudflare (as far as i know). so i ran "iftop" to see what ports are being used, and i saw the UDP traffic coming from port 80 to my port 53... why would a webserver query dns? so i stopped bind on my server, and ran it in foreground debugging mode, and saw the following query, being repeated continuously: 17-Nov-2012 12:30:58.216 client 108.162.233.15#80: UDP request 17-Nov-2012 12:30:58.216 client 108.162.233.15#80: request is not signed 17-Nov-2012 12:30:58.216 client 108.162.233.15#80: recursion available 17-Nov-2012 12:30:58.216 client 108.162.233.15#80: query 17-Nov-2012 12:30:58.216 client 108.162.233.15#80: query (cache) 'isc.org/ANY/IN' approved 17-Nov-2012 12:30:58.216 client 108.162.233.15#80: send 17-Nov-2012 12:30:58.216 client 108.162.233.15#80: sendto 17-Nov-2012 12:30:58.216 client 108.162.233.15#80: senddone 17-Nov-2012 12:30:58.217 client 108.162.233.15#80: next 17-Nov-2012 12:30:58.217 client 108.162.233.15#80: endrequest 17-Nov-2012 12:30:58.217 client @0x7fbee05126e0: udprecv 17-Nov-2012 12:30:58.343 client 108.162.233.15#80: UDP request 17-Nov-2012 12:30:58.343 client 108.162.233.15#80: request is not signed 17-Nov-2012 12:30:58.343 client 108.162.233.15#80: recursion available 17-Nov-2012 12:30:58.343 client 108.162.233.15#80: query 17-Nov-2012 12:30:58.343 client 108.162.233.15#80: query (cache) 'isc.org/ANY/IN' approved 17-Nov-2012 12:30:58.343 client 108.162.233.15#80: send 17-Nov-2012 12:30:58.344 client 108.162.233.15#80: sendto 17-Nov-2012 12:30:58.344 client 108.162.233.15#80: senddone 17-Nov-2012 12:30:58.344 client 108.162.233.15#80: next 17-Nov-2012 12:30:58.344 client 108.162.233.15#80: endrequest my question is... is this normal? should i be worried? or is this completely irrelevant to my data charges, and i should wait to see more data from bandwidthd? thank you in advance.

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• How to get nested chain of objects in Linq and MVC2 application?

  - by Anders Svensson

  I am getting all confused about how to solve this problem in Linq. I have a working solution, but the code to do it is way too complicated and circular I think: I have a timesheet application in MVC 2. I want to query the database that has the following tables (simplified): Project Task TimeSegment The relationships are as follows: A project can have many tasks and a task can have many timesegments. I need to be able to query this in different ways. An example is this: A View is a report that will show a list of projects in a table. Each project's tasks will be listed followed by a Sum of the number of hours worked on that task. The timesegment object is what holds the hours. Here's the View: <%@ Page Title="" Language="C#" MasterPageFile="~/Views/Shared/Report.Master" Inherits="System.Web.Mvc.ViewPage<Tidrapportering.ViewModels.MonthlyReportViewModel>" %> <asp:Content ID="Content1" ContentPlaceHolderID="TitleContent" runat="server"> Månadsrapport </asp:Content> <asp:Content ID="Content2" ContentPlaceHolderID="MainContent" runat="server"> <h1> Månadsrapport</h1> <div style="margin-top: 20px;"> <span style="font-weight: bold">Kund: </span> <%: Model.Customer.CustomerName %> </div> <div style="margin-bottom: 20px"> <span style="font-weight: bold">Period: </span> <%: Model.StartDate %> - <%: Model.EndDate %> </div> <div style="margin-bottom: 20px"> <span style="font-weight: bold">Underlag för: </span> <%: Model.Employee %> </div> <table class="mainTable"> <tr> <th style="width: 25%"> Projekt </th> <th> Specifikation </th> </tr> <% foreach (var project in Model.Projects) { %> <tr> <td style="vertical-align: top; padding-top: 10pt; width: 25%"> <%:project.ProjectName %> </td> <td> <table class="detailsTable"> <tr> <th> Aktivitet </th> <th> Timmar </th> <th> Ex moms </th> </tr> <% foreach (var task in project.CurrentTasks) {%> <tr class="taskrow"> <td class="task" style="width: 40%"> <%: task.TaskName %> </td> <td style="width: 30%"> <%: task.TaskHours.ToString()%> </td> <td style="width: 30%"> <%: String.Format("{0:C}", task.Cost)%> </td> </tr> <% } %> </table> </td> </tr> <% } %> </table> <table class="summaryTable"> <tr> <td style="width: 25%"> </td> <td> <table style="width: 100%"> <tr> <td style="width: 40%"> Totalt: </td> <td style="width: 30%"> <%: Model.TotalHours.ToString() %> </td> <td style="width: 30%"> <%: String.Format("{0:C}", Model.TotalCost)%> </td> </tr> </table> </td> </tr> </table> <div class="price"> <table> <tr> <td>Moms: </td> <td style="padding-left: 15px;"> <%: String.Format("{0:C}", Model.VAT)%> </td> </tr> <tr> <td>Att betala: </td> <td style="padding-left: 15px;"> <%: String.Format("{0:C}", Model.TotalCostAndVAT)%> </td> </tr> </table> </div> </asp:Content> Here's the action method: [HttpPost] public ActionResult MonthlyReports(FormCollection collection) { MonthlyReportViewModel vm = new MonthlyReportViewModel(); vm.StartDate = collection["StartDate"]; vm.EndDate = collection["EndDate"]; int customerId = Int32.Parse(collection["Customers"]); List<TimeSegment> allTimeSegments = GetTimeSegments(customerId, vm.StartDate, vm.EndDate); vm.Projects = GetProjects(allTimeSegments); vm.Employee = "Alla"; vm.Customer = _repository.GetCustomer(customerId); vm.TotalCost = vm.Projects.SelectMany(project => project.CurrentTasks).Sum(task => task.Cost); //Corresponds to above foreach vm.TotalHours = vm.Projects.SelectMany(project => project.CurrentTasks).Sum(task => task.TaskHours); vm.TotalCostAndVAT = vm.TotalCost * 1.25; vm.VAT = vm.TotalCost * 0.25; return View("MonthlyReport", vm); } And the "helper" methods: public List<TimeSegment> GetTimeSegments(int customerId, string startdate, string enddate) { var timeSegments = _repository.TimeSegments .Where(timeSegment => timeSegment.Customer.CustomerId == customerId) .Where(timeSegment => timeSegment.DateObject.Date >= DateTime.Parse(startdate) && timeSegment.DateObject.Date <= DateTime.Parse(enddate)); return timeSegments.ToList(); } public List<Project> GetProjects(List<TimeSegment> timeSegments) { var projectGroups = from timeSegment in timeSegments group timeSegment by timeSegment.Task into g group g by g.Key.Project into pg select new { Project = pg.Key, Tasks = pg.Key.Tasks }; List<Project> projectList = new List<Project>(); foreach (var group in projectGroups) { Project p = group.Project; foreach (var task in p.Tasks) { task.CurrentTimeSegments = timeSegments.Where(ts => ts.TaskId == task.TaskId).ToList(); p.CurrentTasks.Add(task); } projectList.Add(p); } return projectList; } Again, as I mentioned, this works, but of course is really complex and I get confused myself just looking at it even now that I'm coding it. I sense there must be a much easier way to achieve what I want. Basically you can tell from the View what I want to achieve: I want to get a collection of projects. Each project should have it's associated collection of tasks. And each task should have it's associated collection of timesegments for the specified date period. Note that the projects and tasks selected must also only be the projects and tasks that have the timesegments for this period. I don't want all projects and tasks that have no timesegments within this period. It seems the group by Linq query beginning the GetProjects() method sort of achieves this (if extended to have the conditions for date and so on), but I can't return this and pass it to the view, because it is an anonymous object. I also tried creating a specific type in such a query, but couldn't wrap my head around that either... I hope there is something I'm missing and there is some easier way to achieve this, because I need to be able to do several other different queries as well eventually. I also don't really like the way I solved it with the "CurrentTimeSegments" properties and so on. These properties don't really exist on the model objects in the first place, I added them in partial classes to have somewhere to put the filtered results for each part of the nested object chain... Any ideas?

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• How to retreive a array value in magento

  - by Fero

  For example i need to retrieve a value from this session. How should i do ? Exactly i need to get the "customer_log_id". > Array ( > [core] => Array > ( > [_session_validator_data] => Array > ( > [remote_addr] => 127.0.0.1 > [http_via] => > [http_x_forwarded_for] => > [http_user_agent] => Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5 > ) > > [session_hosts] => Array > ( > [127.0.0.1] => 1 > ) > > [messages] => Mage_Core_Model_Message_Collection > Object > ( > [_messages:protected] => Array > ( > ) > > [_lastAddedMessage:protected] => > ) > > [visitor_data] => Array > ( > [] => > [server_addr] => 2130706433 > [remote_addr] => 2130706433 > [http_secure] => > [http_host] => 127.0.0.1 > [http_user_agent] => Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5 > [http_accept_language] => > en-us,en;q=0.5 > [http_accept_charset] => > ISO-8859-1,utf-8;q=0.7,*;q=0.7 > [request_uri] => /currentproject/magento/index.php/customer/account/ > [session_id] => 34989ee1673caefec0d887dd41198587 > [http_referer] => http://127.0.0.1/currentproject/magento/index.php/customer/account/login/ > [first_visit_at] => 2009-12-04 11:20:24 > [is_new_visitor] => > [last_visit_at] => 2009-12-04 11:32:26 > [visitor_id] => 208 > [last_url_id] => 1399 > [catalog_compare_items_count] => 0 > [do_customer_login] => > [customer_id] => 1 > [customer_log_id] => 8 > ) > > [last_url] => http://127.0.0.1/currentproject/magento/index.php/customer/account/index/ > [just_voted_poll] => > ) > > [_cookie_revalidate] => 1259926524 > [customer_base] => Array > ( > [_session_validator_data] => Array > ( > [remote_addr] => 127.0.0.1 > [http_via] => > [http_x_forwarded_for] => > [http_user_agent] => Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5 > ) > > [session_hosts] => Array > ( > [127.0.0.1] => 1 > ) > > [messages] => Mage_Core_Model_Message_Collection > Object > ( > [_messages:protected] => Array > ( > ) > > [_lastAddedMessage:protected] => > ) > > [id] => 1 > ) > > [checkout] => Array > ( > [_session_validator_data] => Array > ( > [remote_addr] => 127.0.0.1 > [http_via] => > [http_x_forwarded_for] => > [http_user_agent] => Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5 > ) > > [session_hosts] => Array > ( > [127.0.0.1] => 1 > ) > > [quote_id_1] => > ) > > [catalog] => Array > ( > [_session_validator_data] => Array > ( > [remote_addr] => 127.0.0.1 > [http_via] => > [http_x_forwarded_for] => > [http_user_agent] => Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5 > ) > > [session_hosts] => Array > ( > [127.0.0.1] => 1 > ) > > [messages] => Mage_Core_Model_Message_Collection > Object > ( > [_messages:protected] => Array > ( > ) > > [_lastAddedMessage:protected] => > ) > > ) > > [newsletter] => Array > ( > [_session_validator_data] => Array > ( > [remote_addr] => 127.0.0.1 > [http_via] => > [http_x_forwarded_for] => > [http_user_agent] => Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5 > ) > > [session_hosts] => Array > ( > [127.0.0.1] => 1 > ) > > ) > > ) Thank n advance FEro

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• How to Remove Header in LaTex

  - by Tim

  Hi, I would like to not show the name of each chapter on the header of its each page. I also like to have nothing in the headers for abstract, acknowledgement, table of content, list of figures and list of tables. But currently I have header on each page, for example: Here is my code when specifying these parts in my tex file \begin{abstract} ... \end{abstract} \begin{acknowledgement} ... \end{acknowledgement} % generate table of contents \tableofcontents % generate list of tables \listoftables % generate list of figures \listoffigures \chapter{Introduction} \label{chp1} %% REFERENCES \appendix \input{appendiximages.tex} \bibliographystyle{plain} %%\bibliographystyle{abbrvnat} \bibliography{thesis} Here is what I believe to be the definition of the commands. More details can be found in these two files jhu12.clo and thesis.cls. % \chapter: \def\chaptername{Chapter} % ABSTRACT % MODIFIED to include section name in headers \def\abstract{ \newpage \dsp \chapter*{\abstractname\@mkboth{\uppercase{\abstractname}}{\uppercase{\abstractname}}} \fmfont \vspace{8pt} \addcontentsline{toc}{chapter}{\abstractname} } \def\endabstract{\par\vfil\null} % DEDICATION % Modified to make dedication its own section %\newenvironment{dedication} %{\begin{alwayssingle}} %{\end{alwayssingle}} \def\dedication{ \newpage \dsp \chapter*{Dedication\@mkboth{DEDICATION}{DEDICATION}} \fmfont} \def\endacknowledgement{\par\vfil\null} % ACKNOWLEDGEMENTS % MODIFIED to include section name in headers \def\acknowledgement{ \newpage \dsp \chapter*{\acknowledgename\@mkboth{\uppercase{\acknowledgename}}{\uppercase{\acknowledgename}}} \fmfont \addcontentsline{toc}{chapter}{\acknowledgename} } \def\endacknowledgement{\par\vfil\null} \def\thechapter {\arabic{chapter}} % \@chapapp is initially defined to be '\chaptername'. The \appendix % command redefines it to be '\appendixname'. % \def\@chapapp{\chaptername} \def\chapter{ \clearpage \thispagestyle{plain} \if@twocolumn % IF two-column style \onecolumn % THEN \onecolumn \@tempswatrue % @tempswa := true \else \@tempswafalse % ELSE @tempswa := false \fi \dsp % double spacing \secdef\@chapter\@schapter} % TABLEOFCONTENTS % In ucthesis style, \tableofcontents, \listoffigures, etc. are always % set in single-column style. @restonecol \def\tableofcontents{\@restonecolfalse \if@twocolumn\@restonecoltrue\onecolumn\fi %%%%% take care of getting page number in right spot %%%%% \clearpage % starts new page \thispagestyle{botcenter} % Page style of frontmatter is botcenter \global\@topnum\z@ % Prevents figures from going at top of page %%%%% \@schapter{\contentsname \@mkboth{\uppercase{\contentsname}}{\uppercase{\contentsname}}}% {\ssp\@starttoc{toc}}\if@restonecol\twocolumn\fi} \def\l@part#1#2{\addpenalty{-\@highpenalty}% \addvspace{2.25em plus\p@}% space above part line \begingroup \@tempdima 3em % width of box holding part number, used by \parindent \z@ \rightskip \@pnumwidth %% \numberline \parfillskip -\@pnumwidth {\large \bfseries % set line in \large boldface \leavevmode % TeX command to enter horizontal mode. #1\hfil \hbox to\@pnumwidth{\hss #2}}\par \nobreak % Never break after part entry \global\@nobreaktrue %% Added 24 May 89 as \everypar{\global\@nobreakfalse\everypar{}}%% suggested by %% Jerry Leichter \endgroup} % LIST OF FIGURES % % Single-space list of figures, add it to the table of contents. \def\listoffigures{\@restonecolfalse \if@twocolumn\@restonecoltrue\onecolumn\fi %%%%% take care of getting page number in right spot %%%%% \clearpage \thispagestyle{botcenter} % Page style of frontmatter is botcenter \global\@topnum\z@ % Prevents figures from going at top of page. \@schapter{\listfigurename\@mkboth{\uppercase{\listfigurename}}% {\uppercase{\listfigurename}}} \addcontentsline{toc}{chapter}{\listfigurename} {\ssp\@starttoc{lof}}\if@restonecol\twocolumn\fi} \def\l@figure{\@dottedtocline{1}{1.5em}{2.3em}} % bibliography \def\thebibliography#1{\chapter*{\bibname\@mkboth {\uppercase{\bibname}}{\uppercase{\bibname}}} \addcontentsline{toc}{chapter}{\bibname} \list{\@biblabel{\arabic{enumiv}}}{\settowidth\labelwidth{\@biblabel{#1}}% \leftmargin\labelwidth \advance\leftmargin\labelsep \usecounter{enumiv}% \let\p@enumiv\@empty \def\theenumiv{\arabic{enumiv}}}% \def\newblock{\hskip .11em plus.33em minus.07em}% \sloppy\clubpenalty4000\widowpenalty4000 \sfcode`\.=\@m} Thanks and regards! EDIT: I just replaced \thispagestyle{botcenter} with \thispagestyle{plain}. The latter is said to clear the header (http://en.wikibooks.org/wiki/LaTeX/Page_Layout), but it does not. How shall I do? Thanks!

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• SFTP - Unable to Overwrite File - "EOF received from remote side"

  - by NateReid

  I am working with a customer to troubleshoot an error they have when trying to overwrite/"PUT" a file to our SFTP site. When the root directory is empty and they try to upload the file there is no problem but when they try to overwrite an existing file this is when the error occurs. The error they receive when trying a put command in Java Caps is: The error is: Batch SFTP eWay error when doing data transfer operation in [PUT()], message=[EOF received from remote side [Unknown cause]].|#] When they use WinSCP or FileZilla to put the file it overwrites fine with no errors. We have tried: Multiple different files Checking their SFTP user permissions Gave full access permissions to "everyone" to the user's root directory in Windows Recreating their user account Ensured no other processes are using/locking the files that are being overwriten We are using Cerberus Professional FTP server software. Any ideas of what else we could try?

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