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• Oracle CRM On Demand Release 24 is Generally Available

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users.  Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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• Easing the Journey to the Private Cloud with Oracle Consulting

  - by MichaelM-Oracle

  By Sanjai Marimadaiah, Senior Director, Strategy & Business Development – Cloud Solutions, Oracle Consulting Services Business leaders are now leading the charge on how their firms can profit from cloud solutions. Agility and innovation are becoming the primary drivers of the business case for the cloud, even more than the anticipated cost savings. Leaders need to find the right strategy and optimize the use of cloud-based applications across their enterprise-computing infrastructure. The Problem – Current State With prevalent IT practices, many organizations find that they run multiple IT solutions serving similar business needs. This has led to the proliferation of technology stacks, for example: Oracle 10g on Sun T4 running Solaris 9; Oracle 11g on Exadata running Linux; or Oracle 12c on commodity x86 servers. This variance has a huge impact on an organization’s agility and expenses, and requires IT professionals with varied skills as well as on-going training for different systems and tools. Fortunately there is a practical business strategy to overcome this unneeded redundancy. Thus begins a journey to the right cloud computing solution. The Solution – Cloud Services from Oracle Consulting Services (OCS) Oracle Consulting Services (OCS ) works closely with our clients as trusted advisors to proactively respond to business needs and IT concerns. OCS understands that making the transition to cloud solutions begins with a strategic conversation, based on its deep expertise for successfully completing private cloud service engagements with several companies. For a journey to the cloud, Oracle Consulting Services leads the client through four phases– standardization, consolidation, service delivery, and enterprise cloud – to achieve optimal returns. Phase 1 - Standardization Oracle Consulting Services (OCS) works with clients to evaluate their business requirements and propose a set of standard solutions stacks for various IT solutions. This is an opportune time to evaluate cloud ready solutions, such as Oracle 12c, Oracle Exadata, and the Oracle Database Appliance (ODA). The OCS consultants, together with the delivery team, then turn to upgrading and migrating existing solution stacks to standardized offerings. OCS has the expertise and tools to complete this stage in a fraction of the time required by other IT services companies. Clients quickly realize cost savings in tools, processes, and type/number of resources required. This standardization also improves agility of the IT organizations and their abilities to respond to the needs of various business units. Phase 2 - Consolidation During the consolidation phase, OCS consultants programmatically consolidate hundreds of databases into a smaller number of servers to improve utilization, reduce floor space, and optimize maintenance costs. Consolidation helps clients realize huge savings in CapEx investments and shrink OpEx costs. The use of engineered systems, such as Oracle Exadata, greatly reduces the client’s risk of moving to a new solution stack. OCS recommends clients to pursue Phase 1 (Standardization) and Phase 2 (Consolidation) simultaneously to reduce the overall time, effort, and expense of the cloud journey. Phase 3 - Service Delivery Once a client is on a path of standardization and consolidation, OCS consultants create Service Catalogues based on the SLAs requirements and the criticality of the solutions. The number and types of Service Catalogues (Platinum, Gold, Silver, Bronze, etc.) vary from client to client. OCS consultants also implement a variety of value-added cloud solutions, including monitoring, metering, and charge-back solutions. At this stage, clients are able to achieve a high level of understanding in their cloud journey. Their IT organizations are operating efficiently and are more agile in responding to the needs of business units. Phase 4 - Enterprise Cloud In the final phase of the cloud journey, the economics of the IT organizations change. Business units can request services on-demand; applications can be deployed and consumed on a pay-as-you-go model. OCS has the expertise and capabilities to establish processes, programs, and solutions required for IT organizations to transform how they interact with business units. The Promise of Cloud Solutions Depending the size and complexity of their business model, some clients are able to abbreviate some phases of their cloud journey. Cloud solutions are still evolving and there is rapid pace of innovation to transform how IT organizations operate. The lesson is clear. Cloud solutions hold a lot of promise for business agility. Business leaders can now leverage an additional set of capabilities and services. They can ramp up their pace of innovation. With cloud maturity, they can compete more effectively in their respective markets. But there are certainly challenges ahead. A skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. Oracle Consulting Services has expertise and a portfolio of services to help clients succeed on their journey to the cloud.

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• D2K to OA Framework Transition

  - by PRajkumar

  What is the difference between D2K form and OA Framework? It is a very innocent but important question for someone that desires to make transition from D2K to OA Framework. I hope you have already read and implemented OA Framework Getting Started. I will re-visit my own experience of implementing HelloWorld program in "OA Framework". When I implemented HelloWorld a year ago, I had no clue as to what I was doing & why I was doing those steps. I merely copied the steps from Oracle Tutorial without understanding them. Hence in this blog, I will try to explain in simple manner the meaning of OA Framework HelloWorld Program and compare the steps to D2K form [where possible]. To keep things simple, only basics will be discussed. Following key Steps were needed for HelloWorld Step 1 Create a new Workspace and a new Project as dictated by Oracle's tutorial. When defining project, you will specify a default package, which in this case was oracle.apps.ak.hello This means the following: - ak is the short name of the Application in Oracle           [means fnd_applications.short_name] hello is the name of your project Step 2 Next, you will create a OA Page within hello project Think OA Page as the fmx file itself in D2K. I am saying so because this page gets attached to the form function. This page will be created within hello project, hence the package name oracle.apps.ak.hello.webui Note the webui, it is a convention to have page in webui, means this page represents the Web User Interface You will assign the default AM [OAApplicationModule]. Think of AM "Connection Manager" and "Transaction State Manager" for your page          I can't co-relate this to anything in D2k, as there is no concept of Connection Pooling and that D2k is not stateless. Reason being that as soon as you kick off a D2K Form, it connects to a single session of Oracle and sticks to that single Oracle database session. So is not the case in OAF, hence AM is needed. Step 3 You create Region within the Page. ·         Region is what will store your fields. Text input fields will be of type messageTextInput. Think of Canvas in D2K. You can have nested regions. Stacked Canvas in D2K comes the closest to this component of OA Framework Step 4 Add a button to one of the nested regions The itemStyle should be submitButton, in case you want the page to be submitted when this button is clicked There is no WHEN-BUTTON-PRESSED trigger in OAF. In Framework, you will add a controller java code to handle events like Form Submit button clicks. JDeveloper generates the default code for you. Primarily two functions [should I call methods] will be created processRequest [for UI Rendering Handling] and processFormRequest          Think of processRequest as WHEN-NEW-FORM-INSTANCE, though processRequest is very restrictive. Note What is the difference between processRequest and processFormRequest? These two methods are available in the Default Controller class that gets created. processFormRequest This method is commonly used to react/respond to the event that has taken place, for example click of a button. Some examples are if(oapagecontext.getParameter("Cancel") != null) (Do your processing for Cancellation/ Rollback) if(oapagecontext.getParameter("Submit") != null) (Do your validations and commit here) if(oapagecontext.getParameter("Update") != null) (Do your validations and commit here) In the above three examples, you could be calling oapagecontext.forwardImmediately to re-direct the page navigation to some other page if needed. processRequest In this method, usually page rendering related code is written. Effectively, each GUI component is a bean that gets initialised during processRequest. Those who are familiar with D2K forms, something like pre-query may be written in this method. Step 5 In the controller to access the value in field "HelloName" the command is String userContent = pageContext.getParameter("HelloName"); In D2k, we used :block.field. In OAFramework, at submission of page, all the field values get passed into to OAPageContext object. Use getParameter to access the field value To set the value of the field, use OAMessageTextInputBean field HelloName = (OAMessageTextInputBean)webBean.findChildRecursive("HelloName"); fieldHelloName.setText(pageContext,"Setting the default value" ); Note when setting field value in controller: Note 1. Do not set the value in processFormRequest Note 2. If the field comes from View Object, then do not use setText in controller Note 3. For control fields [that are not based on View Objects], you can use setText to assign values in processRequest method Lets take some notes to expand beyond the HelloWorld Project Note 1 In D2K-forms we sort of created a Window, attached to Canvas, and then fields within that Canvas. However in OA Framework, think of Page being fmx/Window, think of Region being a Canvas, and fields being within Regions. This is not a formal/accurate understanding of analogy between D2k and Framework, but is close to being logical. Note 2 In D2k, your Forms fmb file was compiled to fmx. It was fmx file that was deployed on mid-tier. In case of OAF, your OA Page is nothing but a XML file. We call this MDS [meta data]. Whatever name you give to "Page" in OAF, an XML file of the same name gets created. This xml file must then be loaded into database by using XML Importer command. Note 3 Apart from MDS XML file, almost everything else is merely deployed to your mid-tier. Usually this is underneath $JAVA_TOP/oracle/apps/../.. All java files will go underneath java top/oracle/apps/../.. etc. Note 4 When building tutorial, ignore the steps for setting "Attribute Sets". These are not mandatory. Oracle might just have developed their tutorials without including these. Think of these like Visual Attributes of D2K forms Note 5 Controller is where you will write any java code in OA Framework. You can create a Controller per Page or have a different Controller for each of the Regions with the same Page. Note 6 In the method processFormRequest of the Controller, you can access the values of the page by using notation pageContext.getParameter("<fieldname here>"). This method processFormRequest is executed when the OAF Screen/Page is submitted by click of a button. Note 7 Inside the controller, all the Database Related interactions for example interaction with View Objects happen via Application Module. But why so? Because Application Module Manages the transaction state of the Application. OAApplicationModuleImpl oaapplicationmoduleimpl = OAApplicationModuleImpl)oapagecontext.getApplicationModule(oawebbean); OADBTransaction oadbtransaction = OADBTransaction)oaapplicationmoduleimpl.getDBTransaction(); Note 8 In D2K, we have control block or a block based on database view. Similarly, in OA Framework, if the field does not have view Object attached, then it is like a control field. Hence in HelloWorld example, field HelloName is a control field [in D2K terminology]. A view Object can either be based on a view/table, synonym or on a SQL statement. Note 9 I wish to access the fields in multi record block that is based on view Object. Can I do this in Controller? Sure you can. To traverse through those records, do the below ·         Get the reference to the View Object using (OAViewObject)oapagecontext.getApplicationModule(oawebbean).findViewObject("VO Name Here") ·         Loop through the records in View Objects using count returned from oaviewobject.getFetchedRowCount() ·         For each record, fetch the value of the fields within the loop as oracle.jbo.Row row = oaviewobject.getRowAtRangeIndex(loop index here); (String)row.getAttribute("Column name of VO here ");

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• Knowing your user is key--Part 1: Motivation

  - by erikanollwebb

  I was thinking where the best place to start in this blog would be and finally came back to a theme that I think is pretty critical--successful gamification in the enterprise comes down to knowing your user.  Lots of folks will say that gamification is about understanding that everyone is a gamer.  But at least in my org, that argument won't play for a lot of people.  Pun intentional.  It's not that I don't see the attraction to the idea--really, very few people play no games at all.  If they don't play video games, they might play solitaire on their computer.  They may play card games, or some type of sport.  Mario Herger has some great facts on how much game playing there is going on at his Enterprise-Gamification.com website. But at the end of the day, I can't sell that into my organization well.  We are Oracle.  We make big, serious software designed run your whole business.  We don't make Angry Birds out of your financial reporting tools.  So I stick with the argument that works better.  Gamification techniques are really just good principals of user experience packaged a little differently.  Feedback?  We already know feedback is important when using software.  Progress indicators?  Got that too.  Game mechanics may package things in a more explicit way but it's not really "new".  To know how to use game mechanics, and what a user experience team is important for, is totally understanding who our users are and what they are motivated by. For several years, I taught college psychology courses, including Motivation.  Motivation is generally broken down into intrinsic and extrinsic motivation.  There's intrinsic, which comes from within the individual.  And there's extrinsic, which comes from outside the individual.  Intrinsic motivation is that motivation that comes from just a general sense of pleasure in the doing of something.  For example, I like to cook.  I like to cook a lot.  The kind of cooking I think is just fun makes other people--people who don't like to cook--cringe.  Like the cake I made this week--the star-spangled rhapsody from The Cake Bible: two layers of meringue, two layers of genoise flavored with a raspberry eau de vie syrup, whipped cream with berries and a mousseline buttercream, also flavored with raspberry liqueur and topped with fresh raspberries and blueberries. I love cooking--I ask for cooking tools for my birthday and Christmas, I take classes like sushi making and knife skills for fun.  I like reading about you can make an emulsion of egg yolks, melted butter and lemon, cook slowly and transform them into a sauce hollandaise (my use of all the egg yolks that didn't go into the aforementioned cake).  And while it's nice when people like what I cook, I don't do it for that.  I do it because I think it's fun.  My former boss, Ultan Ó Broin, loves to fish in the sea off the coast of Ireland.  Not because he gets prizes for it, or awards, but because it's fun.  To quote a note he sent me today when I asked if having been recently ill kept him from the beginning of mackerel season, he told me he had already been out and said "I can fish when on a deathbed" (read more of Ultan's work, see his blogs on User Assistance and Translation.). That's not the kind of intensity you get about something you don't like to do.  I'm sure you can think of something you do just because you like it. So how does that relate to gamification?  Gamification in the enterprise space is about uncovering the game within work.  Gamification is about tapping into things people already find motivating.  But to do that, you need to know what that user is motivated by. Customer Relationship Management (CRM) is one of those areas where over-the-top gamification seems to work (not to plug a competitor in this space, but you can search on what Bunchball* has done with a company just a little north of us on 101 for the CRM crowd).  Sales people are naturally competitive and thrive on that plus recognition of their sales work.  You can use lots of game mechanics like leaderboards and challenges and scorecards with this type of user and they love it.  Show my whole org I'm leading in sales for the quarter?  Bring it on!  However, take the average accountant and show how much general ledger activity they have done in the last week and expose it to their whole org on a leaderboard and I think you'd see a lot of people looking for a new job.  Why?  Because in general, accountants aren't extraverts who thrive on competition in their work.  That doesn't mean there aren't game mechanics that would work for them, but they won't be the same game mechanics that work for sales people.  It's a different type of user and they are motivated by different things. To break this up, I'll stop here and post now.  I'll pick this thread up in the next post. Thoughts? Questions? *Disclosure: To my knowledge, Oracle has no relationship with Bunchball at this point in time.

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• Access Control Service v2: Registering Web Identities in your Applications [concepts]

  - by Your DisplayName here!

  ACS v2 support two fundamental types of client identities– I like to call them “enterprise identities” (WS-*) and “web identities” (Google, LiveID, OpenId in general…). I also see two different “mind sets” when it comes to application design using the above identity types: Enterprise identities – often the fact that a client can present a token from a trusted identity provider means he is a legitimate user of the application. Trust relationships and authorization details have been negotiated out of band (often on paper). Web identities – the fact that a user can authenticate with Google et al does not necessarily mean he is a legitimate (or registered) user of an application. Typically additional steps are necessary (like filling out a form, email confirmation etc). Sometimes also a mixture of both approaches exist, for the sake of this post, I will focus on the web identity case. I got a number of questions how to implement the web identity scenario and after some conversations it turns out it is the old authentication vs. authorization problem that gets in the way. Many people use the IsAuthenticated property on IIdentity to make security decisions in their applications (or deny user=”?” in ASP.NET terms). That’s a very natural thing to do, because authentication was done inside the application and we knew exactly when the IsAuthenticated condition is true. Been there, done that. Guilty ;) The fundamental difference between these “old style” apps and federation is, that authentication is not done by the application anymore. It is done by a third party service, and in the case of web identity providers, in services that are not under our control (nor do we have a formal business relationship with these providers). Now the issue is, when you switch to ACS, and someone with a Google account authenticates, indeed IsAuthenticated is true – because that’s what he is! This does not mean, that he is also authorized to use the application. It just proves he was able to authenticate with Google. Now this obviously leads to confusion. How can we solve that? Easy answer: We have to deal with authentication and authorization separately. Job done ;) For many application types I see this general approach: Application uses ACS for authentication (maybe both enterprise and web identities, we focus on web identities but you could easily have a dual approach here) Application offers to authenticate (or sign in) via web identity accounts like LiveID, Google, Facebook etc. Application also maintains a database of its “own” users. Typically you want to store additional information about the user In such an application type it is important to have a unique identifier for your users (think the primary key of your user database). What would that be? Most web identity provider (and all the standard ACS v2 supported ones) emit a NameIdentifier claim. This is a stable ID for the client (scoped to the relying party – more on that later). Furthermore ACS emits a claims identifying the identity provider (like the original issuer concept in WIF). When you combine these two values together, you can be sure to have a unique identifier for the user, e.g.: Facebook-134952459903700\799880347 You can now check on incoming calls, if the user is already registered and if yes, swap the ACS claims with claims coming from your user database. One claims would maybe be a role like “Registered User” which can then be easily used to do authorization checks in the application. The WIF claims authentication manager is a perfect place to do the claims transformation. If the user is not registered, show a register form. Maybe you can use some claims from the identity provider to pre-fill form fields. (see here where I show how to use the Facebook API to fetch additional user properties). After successful registration (which may include other mechanisms like a confirmation email), flip the bit in your database to make the web identity a registered user. This is all very theoretical. In the next post I will show some code and provide a download link for the complete sample. More on NameIdentifier Identity providers “guarantee” that the name identifier for a given user in your application will always be the same. But different applications (in the case of ACS – different ACS namespaces) will see different name identifiers. This is by design to protect the privacy of users because identical name identifiers could be used to create “profiles” of some sort for that user. In technical terms they create the name identifier approximately like this: name identifier = Hash((Provider Internal User ID) + (Relying Party Address)) Why is this important to know? Well – when you change the name of your ACS namespace, the name identifiers will change as well and you will will lose your “connection” to your existing users. Oh an btw – never use any other claims (like email address or name) to form a unique ID – these can often be changed by users.

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• Private Cloud: Putting some method behind the madness

  - by Sudip Datta

  Finally, I decided to join the blogging community. And what could be a better time to start than the week after OpenWorld 2012. 50K+ attendees, demonstrations, speaker sessions and a whole lot of buzz on Oracle Cloud..It was raining clouds in this year's Openworld. I am not here to write about Oracle's cloud strategy in general, but on Enterprise Manager's cloud management capabilities. This year's Openworld was the first after we announced the 12c Cloud Control and we were happy to share the stage with quite a few early adopters. Stay tuned for videos from our customers and partners, I will post them as they get published. I met a number of platform administrators in Oracle-DBAs, Middleware Admins, SOA Admins...The cloud has affected them all, at least to the point where it beckoned more than just curiosity..Most IT infrastructure are already heavily virtualized (on VMWare and on others including Oracle VM), and some would claim they are already on “cloud” (at least their Sysadmins told them so). But none of them were confident of the benefits because their pain points continued to grow.. Isn't cloud supposed to ease those? Instead, they were chasing hundreds of databases running on hundreds of VMs, often with as much certainty propounded by Heisenberg. What happened to the age-old IT discipline around administration, compliance, configuration management? VMs are great for what they are. I personally think they have opened the doors to new approaches in which an application stack gets provisioned and updated. In fact, Enterprise Manager 12c is possibly the only tool out there that can provision full-fledged application as VM Assemblies. In this year's Openworld, customers talked on how they provisioned RAC and Siebel assemblies, which as the techies out there know, are not trivial (hearing provisioning time for Siebel down from weeks to hours was gratifying indeed). However, I do have an issue with a "one-size fits all" approach to cloud. In a week's span, I met several personas: Project owners requiring an EC2 like VM instance for their projects Admins needing the same for Sparc-Solaris. DBAs requiring dedicated databases for new projects APEX Developers needing just a ready-to-consume schema as a service Java Developers looking for a runtime platform QA engineers needing a fast clone of their production environment If you drill down further, you will end up peeling more layers of the details. For example, the requirements for Load testing and Functional testing are very different. For Load testing the test environment should ideally be the same as the production. You shouldn't run production on Exadata and load test on a VM; they will just not be good representations of one another. For Functional testing it does not possibly matter. DBAs seem to be at the worst affected of the lot. It seems they have been asked to choose between agile provisioning and  faster runtime performance. And in some cases, it is really a Hobson's choice, because their infrastructure provider made no distinction between the OLTP application and the Virtual desktop! Sad indeed. When one looks at the portfolio of services that we already offer (vanilla IaaS, VM Assembly based PaaS, DBaaS) or have announced (Java PaaS, Instant Cloning, Schema-aaS), one can possibly think that we are trying to be the "renaissance man" ! Well I would have possibly digested that had it not been for the various personas that I described above. Getting the use cases right is very important for an application such as cloud management. We iterate and iterate over these over and over again and re-validate them in CABs (Customer Advisory Boards). We consider over the major aspects of tenancy: service placement, resource isolation (can a tenant execute an expensive SQL and run away with all the resources), quota and security. We, in Engineering, keep reminding ourselves that we are dealing with enterprise clouds. We owe it to our customer base ! In the coming posts, I will drill down more into each of the services. In the meanwhile, here are some collateral and  demos for starters with EM 12c. http://www.oracle.com/technetwork/oem/cloud-mgmt/index.html Sudip Datta The views expressed here are my own and do not necessarily reflect the views of Oracle. Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter --

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• Right-Time Retail Part 2

  - by David Dorf

  This is part two of the three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Integration Of course these real-time enabling technologies are only as good as the systems that utilize them, and it only takes one bottleneck to slow everyone else down. What good is an immediate stock-out notification if the supply chain can’t react until tomorrow? Since being formed in 2006, Oracle Retail has been not only adding more integrations between systems, but also modernizing integrations for appropriate speed. Notice I tossed in the word “appropriate.” Not everything needs to be real-time – again, we’re talking about Right-Time Retail. The speed of data capture, analysis, and execution must be synchronized or you’re wasting effort. Unfortunately, there isn’t an enterprise-wide dial that you can crank-up for your estate. You’ll need to improve things piecemeal, with people and processes as limiting factors while choosing the appropriate types of integrations. There are three integration styles we see in the retail industry. First is batch. I know, the word “batch” just sounds slow, but this pattern is less about velocity and more about volume. When there are large amounts of data to be moved, you’ll want to use batch processes. Our technology of choice here is Oracle Data Integrator (ODI), which provides a fast version of Extract-Transform-Load (ETL). Instead of the three-step process, the load and transform steps are combined to save time. ODI is a key technology for moving data into Retail Analytics where we can apply science. Performing analytics on each sale as it occurs doesn’t make any sense, so we batch up a statistically significant amount and submit all at once. The second style is fire-and-forget. For some types of data, we want the data to arrive ASAP but immediacy is not necessary. Speed is less important than guaranteed delivery, so we use message-oriented middleware available in both Weblogic and the Oracle database. For example, Point-of-Service transactions are queued for delivery to Central Office at corporate. If the network is offline, those transactions remain in the queue and will be delivered when the network returns. Transactions cannot be lost and they must be delivered in order. (Ever tried processing a return before the sale?) To enhance the standard queues, we offer the Retail Integration Bus (RIB) to help the management and monitoring of fire-and-forget messaging in the enterprise. The third style is request-response and is most commonly implemented as Web services. This is a synchronous message where the sender waits for a response. In this situation, the volume of data is small, guaranteed delivery is not necessary, but speed is very important. Examples include the website checking inventory, a price lookup, or processing a credit card authorization. The Oracle Service Bus (OSB) typically handles the routing of such messages, and we’ve enhanced its abilities with the Retail Service Backbone (RSB). To better understand these integration patterns and where they apply within the retail enterprise, we’re providing the Retail Reference Library (RRL) at no charge to Oracle Retail customers. The library is composed of a large number of industry business processes, including those necessary to support Commerce Anywhere, as well as detailed architectural diagrams. These diagrams allow implementers to understand the systems involved in integrations and the specific data payloads. Furthermore, with our upcoming release we’ll be providing a new tool called the Retail Integration Console (RIC) that allows IT to monitor and manage integrations from a single point. Using RIC, retailers can quickly discern where integration activity is occurring, volume statistics, average response times, and errors. The dashboards provide the ability to dive down into the architecture documentation to gather information all the way down to the specific payload. Retailers that want real-time integrations will also need real-time monitoring of those integrations to ensure service-level agreements are maintained. Part 3 looks at marketing.

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• Content in Context: The right medicine for your business applications

  - by Lance Shaw

  For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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• Database Partitioning and Multiple Data Source Considerations

  - by Jeffrey McDaniel

  With the release of P6 Reporting Database 3.0 partitioning was added as a feature to help with performance and data management.  Careful investigation of requirements should be conducting prior to installation to help improve overall performance throughout the lifecycle of the data warehouse, preventing future maintenance that would result in data loss. Before installation try to determine how many data sources and partitions will be required along with the ranges.  In P6 Reporting Database 3.0 any adjustments outside of defaults must be made in the scripts and changes will require new ETL runs for each data source.  Considerations: 1. Standard Edition or Enterprise Edition of Oracle Database.   If you aren't using Oracle Enterprise Edition Database; the partitioning feature is not available. Multiple Data sources are only supported on Enterprise Edition of Oracle   Database. 2. Number of Data source Ids for partitioning during configuration.   This setting will specify how many partitions will be allocated for tables containing data source information.  This setting requires some evaluation prior to installation as       there are repercussions if you don't estimate correctly.   For example, if you configured the software for only 2 data sources and the partition setting was set to 2, however along came a 3rd data source.  The necessary steps to  accommodate this change are as follows: a) By default, 3 partitions are configured in the Reporting Database scripts. Edit the create_star_tables_part.sql script located in <installation directory>\star\scripts   and search for partition.  You’ll see P1, P2, P3.  Add additional partitions and sub-partitions for P4 and so on. These will appear in several areas.  (See P6 Reporting Database 3.0 Installation and Configuration guide for more information on this and how to adjust partition ranges). b) Run starETL -r.  This will recreate each table with the new partition key.  The effect of this step is that all tables data will be lost except for history related tables.   c) Run starETL for each of the 3 data sources (with the data source # (starETL.bat "-s2" -as defined in P6 Reporting Database 3.0 Installation and Configuration guide) The best strategy for this setting is to overestimate based on possible growth.  If during implementation it is deemed that there are atleast 2 data sources with possibility for growth, it is a better idea to set this setting to 4 or 5, allowing room for the future and preventing a ‘start over’ scenario. 3. The Number of Partitions and the Number of Months per Partitions are not specific to multi-data source.  These settings work in accordance to a sub partition of larger tables with regard to time related data.  These settings are dataset specific for optimization.  The number of months per partition is self explanatory, optimally the smaller the partition, the better query performance so if the dataset has an extremely large number of spread/history records, a lower number of months is optimal.  Working in accordance with this setting is the number of partitions, this will determine how many "buckets" will be created per the number of months setting.  For example, if you kept the default for # of partitions of 3, and select 2 months for each partitions you would end up with: -1st partition, 2 months -2nd partition, 2 months -3rd partition, all the remaining records Therefore with records to this setting, it is important to analyze your source db spread ranges and history settings when determining the proper number of months per partition and number of partitions to optimize performance.  Also be aware the DBA will need to monitor when these partition ranges will fill up and when additional partitions will need to be added.  If you get to the final range partition and there are no additional range partitions all data will be included into the last partition. 

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• ?????????????????!Oracle Database ?????????

  - by Aya Sensui

  ?????????????????????????????????? ?????????????????????????????????????????????? ?????????????????????????????????????????????????? ??????????????????????????????????????????? ?????????????????????????????????? ??????????????????????????????????????????????? ?????????/?????????????????????????????????????????? ?????????????? ????????????????????????????????????????? ???????????????????????????????????? ??????????????????????????????????????????????? ????????????????????????????????????????????????????????? Oracle Database ????????????????? ??????????????????????????? ????????????????????????? ???????????????????????? ????????????????????????????????? ???????????????? ??????????????????????????????????!??????? ??????????????????? TIPS ???????????????? ?????!???????? ???????????????????????????????????????????????? Oracle Database ??????????????????????????????????????????? ??????????????????????????????????????? Oracle Database ????????????????????????????????????? ????????? FAILED_LOGIN_ATTEMPTS    ??????????? PASSWORD_LIFE_TIME       ????????? PASSWORD_REUSE_TIME      ???????????????????? PASSWORD_REUSE_MAX       ????????????????????????????? PASSWORD_LOCK_TIME       ????????????????????????????????????? PASSWORD_GRACE_TIME      ????????????????? PASSWORD_VERIFY_FUNCTION ??????????????????? (*1) (*1)????????????????????????? $ORACLE_HOME/rdbms/admin/utlpwdmg.sql ?????????????????? utlpwdmg.sql ????????? ???????????????????????????  - ?????????????????  - ???????????  - ??????????????  - ?????????????????????  - ???????????????????? ???????????????????????????????????? ???????????????????????????????????? ??????????????????????!?????? ????????????????????????????????????? ??????????????????????????????????? ????????????????????? ???????? SQL*Plus ??????????????????????? ????????????????????????? ???????????????????????????????????? ??????????????????·???????????????? ???Enterprise Edition ?????????????????? Virtual Private Database(VPD) ??????????? ???????????????????????????????????????????????? ?????????????????????????? ???????????????????????????????????????????????? ????????????????????????????? ?????????????????????????????????? ????????????????????????????? ??????????????????????????????????? ???????????????????? ?????????????????????????????? ???????????????????????????????? ????????????????????????????????????????? ??????????????????????????????????????????? ????????????????????????????? Oracle Database ????????????????????Oracle Advanced Security ????????????? ?????????????????????????????? ????DBMS_OBFUSCATION_TOOLKIT ? DBMS_CRYPTO ???????/????? PL/SQL ?????? ?????????????????? ?????????????????????????????????????????????? ?????????????????????????? ????????????!???? Oracle Database ?????????????????????????????????? ????????????????????????DBA ??????????????????? 4 ???? ??????????? Enterprise Edition??????????? ?????DBA ??????????????????????? ?????????????????????? [????] ???????????????????????????????????? ????????????????????  - ????????????  - ?????(SYSOPER, SYSDBA)???????????  - ??????????(??????????) ?????????????????????????????????·?????? ????????????????????????????????? ?????????????????????????????? [DBA ??] ???????????(DBA ??)???????????????????? ??????????????????????????AUDIT_SYS_OPERATIONS ?????? TRUE ????????????? ????? OS ??????????????/????????????????????? ???????????????????????????????????????????????? [????] ???????????????????????????????????? ??AUDIT_TRAIL ??????????????????????????? ???????????  - ???????    ????·????????  - ????????    ??????????????????????????????  - ????    ????????????????  - SQL ???    ????????????? DDL ?????? [??????????] ??????(?????????)??????????????????? Enterprise Edition ?????????? ??????????????????????? ??? Oracle Database ???????????????????????????????????? ??????????????????????????????????????????????? ????????????????????

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• Create a Customized Tab on the Office 2010 Ribbon

  - by Mysticgeek

  Some MS Office users were put off a bit by the Ribbon feature in 2007 for being cumbersome and confusing. Today we look at a cool new feature in Office 2010 that allows you to create your own custom tabs with specific commands for easier document creation. Create a Customized Tab In our example we’re using Word, but you can create a custom tab in the other Office apps as well. To do so, right-click on the Ribbon and select Customize the Ribbon. The Word Options screen opens up and from here you can manage a lot of customization options. We want to create a new customized tab, so click on the New Tab button.   Now give it a name… Now just drag the commands you want to add from the left column over to your new custom group. You have every command available to choose from. You can select specific groups or all commands from the dropdown menu on the left. That is all there is to it…now you have your own customized tab with the commands you use most often to help you work more efficiently. In this example We didn’t add a whole lot of commands, but you can customize it with as many as you need. You can also create other tabs with different sets of commands too. When you create a customized tab in one application, it’s only going to be in that app. For example if you create on in Word, it’s not going to show in Excel as commands differ between apps. If you want a custom tab in another Office app you’ll need to create one for it. Another very cool thing you can do is export the customizations to use on another machine or pass them to a coworker. To export the customizations, go to the Customize Ribbon section and at the bottom of the right field click Import/Export then Export all customizations. Then save the file to a location on your hard drive.   To import the settings to another machine, go into Ribbon Customizations and select Import customizations file… then browse the the file you exported. You’ll be prompted to confirm you want to import he customizations… After confirming the choice now you’ll see the customization show up on the other machine. This is very handy if you work on several machines throughout the day and want to easily bring your customized tabs with you. If you find yourself using a lot of specific commands throughout the day, creating your own customized tab will help access them more quickly. If you want to test out Office 2010 it’s currently in Public Beta and can be downloaded for free. Download Office 2010 Beta Similar Articles Productive Geek Tips Maximize Space by "Auto-Hiding" the Ribbon in Office 2007Make Learning Office 2007 & 2010 Fun with Ribbon HeroAdd or Remove Apps from the Microsoft Office 2007 or 2010 SuiteHow To Bring Back the Old Menus in Office 2007How To Take Screenshots with Word 2010 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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• Create a Customized Tab on the Office 2010 Ribbon

  - by Mysticgeek

  Some MS Office users were put off a bit by the Ribbon feature in 2007 for being cumbersome and confusing. Today we look at a cool new feature in Office 2010 that allows you to create your own custom tabs with specific commands for easier document creation. Create a Customized Tab In our example we’re using Word, but you can create a custom tab in the other Office apps as well. To do so, right-click on the Ribbon and select Customize the Ribbon. The Word Options screen opens up and from here you can manage a lot of customization options. We want to create a new customized tab, so click on the New Tab button.   Now give it a name… Now just drag the commands you want to add from the left column over to your new custom group. You have every command available to choose from. You can select specific groups or all commands from the dropdown menu on the left. That is all there is to it…now you have your own customized tab with the commands you use most often to help you work more efficiently. In this example We didn’t add a whole lot of commands, but you can customize it with as many as you need. You can also create other tabs with different sets of commands too. When you create a customized tab in one application, it’s only going to be in that app. For example if you create on in Word, it’s not going to show in Excel as commands differ between apps. If you want a custom tab in another Office app you’ll need to create one for it. Another very cool thing you can do is export the customizations to use on another machine or pass them to a coworker. To export the customizations, go to the Customize Ribbon section and at the bottom of the right field click Import/Export then Export all customizations. Then save the file to a location on your hard drive.   To import the settings to another machine, go into Ribbon Customizations and select Import customizations file… then browse the the file you exported. You’ll be prompted to confirm you want to import he customizations… After confirming the choice now you’ll see the customization show up on the other machine. This is very handy if you work on several machines throughout the day and want to easily bring your customized tabs with you. If you find yourself using a lot of specific commands throughout the day, creating your own customized tab will help access them more quickly. If you want to test out Office 2010 it’s currently in Public Beta and can be downloaded for free. Download Office 2010 Beta Similar Articles Productive Geek Tips Maximize Space by "Auto-Hiding" the Ribbon in Office 2007Make Learning Office 2007 & 2010 Fun with Ribbon HeroAdd or Remove Apps from the Microsoft Office 2007 or 2010 SuiteHow To Bring Back the Old Menus in Office 2007How To Take Screenshots with Word 2010 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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• Watch Netflix Instant Movies in Boxee

  - by DigitalGeekery

  Boxee is multi-platform Media PC application with a host of media applications. One of which is the popular Movie service, Netflix. Today we’ll show you how to get setup to watch Netflix Instant streaming video in Boxee. Note: Nexflix requires Microsoft Silverlight which unfortunately means Boxee users running Linux out of luck. What You’ll Need A Netflix account Authorize your Netflix account with Boxee Install Microsoft Silverlight Authorize Your Netflix Account First, we need to authorize our Netflix account with Boxee. (See link below). Type in your Boxee username and password and click “Login.”  When prompted, click “Authorize.”   Click “Yes, Link This Account.”    Install Silverlight If you don’t already have Silverlight installed, you’ll need to do so. See the download link at the end of the article.   Log into Boxee Now we’re ready to log into Boxee. Once logged in, click on “Apps” on the Home screen.   From the My Apps screen click on Netflix. Then click “Start.” Click “Yes” to enable the cookie.   Now you’ll enter the Netflix App. From here, you can browse your Instant Queue, Recommendations, New Arrivals, Browse Genre, or Search for available titles.   Click on a selection you’d like to watch. From here, you can Play, Rate, or even add the title to your regular Netflix Queue.   With a remote or the on-screen controls you can pause, stop, play, and skip forward or back through the video.   Now you’re all set to enjoy the Netflix Instant library with Boxee. Netflix Instant is one of many great Apps included with Boxee. While the current available selection isn’t exactly overwhelming, most subscribers will likely find enough to keep themselves entertained in between DVD deliveries. Haven’t tried Boxee yet? Check out our article on getting started with Boxee. Links Authorize your Netflix account with Boxee Install Microsoft Silverlight Similar Articles Productive Geek Tips Using Netflix Watchnow in Windows Vista Media Center (Gmedia)Find Movies and TV Based on your Mood with JinniGetting Started with BoxeeQuickly Find Movies to Watch at Hello MoviesIntegrate Boxee with Media Center in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Change DNS servers on the fly with DNS Jumper Live PDF Searches PDF Files and Ebooks Converting Mp4 to Mp3 Easily Use Quick Translator to Translate Text in 50 Languages (Firefox) Get Better Windows Search With UltraSearch Scan News With NY Times Article Skimmer

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• Teeing Off With Chris Leone at OpenWorld 2012

  - by Kathryn Perry

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Chris Leone, Senior Vice President, Oracle Applications Development Monday morning in downtown San Francisco - lots of sunshine, plenty of traffic, and sidewalks chocked full of people with fresh faces and blister free feet. Let the week of Oracle OpenWorld begin! For a great Applications start, Chris Leone packed the house with his Fusion Applications overview session - he covered strategy, scope, roadmaps, and customer successes. Fusion Apps, the world's best SaaS suite, is built on 100 percent standards. Chris talked about its information driven user experience, its innovative design, and the choice of deployment. People can run Fusion in the cloud, in a managed / hosted environment, or on premise -- or they can use a combination of these three models. About seventy percent of our customers go with SaaS. Release 5 of Fusion Apps will become available soon. The cadence of releases will be three times a year. The key drivers are to accelerate business success (no rip and replace) and to simplify business processes. Chris told the audience that organic Fusion is the centerpiece of our cloud solutions, rounded out with acquired offerings such as Taleo Recruiting and RightNow Customer Service. From the cloud solutions, customers can expect real time and predictive BI, social capabilities, choice of deployment, and more productivity because of a next generation UX called FUSE. Chris's demo showed a super easy, new UI that touts self service navigation. We'll blog about FUSE in the very near future. Chris said the next 365 days of Fusion Apps would include more localization, more industries, more power, more mobile, and more configurability. The audience was challenged to think hard about how Fusion could be part of their three-to-five year plans. Chris set up a great opportunity for you to follow up with your customers as they explore the possibilities.

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• BizTalk Server Monitoring &ndash; SharePoint Web Part

  - by SURESH GIRIRAJAN

  I have been worked with customers using BizTalk as shared infrastructure in the enterprise, where we have two or more BizTalk apps running on it for different Business groups. Also these customers are not using BizTalk ESB portal even though they are using BizTalk ESB exception framework. So main issue with all these Business groups are they don’t have visibility into the BizTalk apps running in prod, even though they are using SCOM and other monitoring stuff in place. So I am trying to address few issues I am going to list below and how I try to mitigate them, first one on the list is how to get visibility into prod, how to provision those access to the BizTalk resources with minimal activity and how can we take advantage of the resources we have today. So I was working on creating REST data services for BizTalk RFID a year ago and available on codeplex. I thought to extend that idea to take advantage of BizTalk Data Services available in codeplex. I extended the BizTalk data services I will upload the updated service soon. So let me start thru how my solution works, so first step I am using the BizTalk data service (REST service) which expose most of the BizTalk artifacts as resources such as Applications, Orchestrations, Send ports, Receive ports, Host instances and In process instances etc. BizTalk Server Monitoring – SharePoint Web Part I am hosting the BizTalk data service in IIS with application pool configured to run under BizTalk administrator credentials. So with this setup I am making the service to make accessible anonymous. Next step of this solution I have created a SharePoint Visual web part which consumes the BizTalk data service and display all the BizTalk Application and Platform settings in read only mode. Even though BizTalk data services offers to browse resources as well perform actions like starting, stopping Orchestrations, Send ports, Receive locations, Host instances etc. Host Instances BizTalk Applications BizTalk Running / Suspended Instances So having this BizTalk Monitoring SharePoint web part, will be added to the SharePoint. This eliminates the need for granting access to the BizTalk users explicitly, so when you have BizTalk contractor or BizTalk application user need to have access to the BizTalk environment all the need is have access to the SharePoint website. You can configure the web part point to different end point based on your environment. I am making this as read only as part of this to make easier for the users and in terms of provisioning. This removes the dependency of BizTalk admin at least for viewing the BizTalk application status and errors etc. If we need to make any changes to the BizTalk application then its application owner responsibility to co-ordinate with BizTalk admins. There are options like BizTalk ESB portal, BizTalk 360 etc… but this one of the approach to reduce number of steps required to give access to BizTalk application users and also to maximize the resource we have in enterprise today. Also you can expose this data service thru Azure Service Bus and access from other apps like mobile devices or create a web site hosted in Azure etc. One last thing I have tested only with BizTalk Server 2010 on x64 VM only, but it should work on other version. I will try to upload the code shortly with instructions how to setup etc.… I welcome thoughts and suggestions… Hope this helps….

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• Silverlight Cream for December 16, 2010 -- #1011

  - by Dave Campbell

  In this Issue: John Papa, Tim Heuer, Jeff Blankenburg(-2-, -3-), Jesse Liberty, Jay Kimble, Wei-Meng Lee, Paul Sheriff, Mike Snow(-2-, -3-), Samuel Jack, James Ashley, and Peter Kuhn. Above the Fold: Silverlight: "Animation Texture Creator" Peter Kuhn WP7: "dows Phone from Scratch #13 — Custom Behaviors Part II: ActionTrigger" Jesse Liberty Shoutouts: Awesome blog post by Jesse Liberty about writing in general: Ten Requirements For Tutorials, Videos, Demos and White Papers That Don’t Suck From SilverlightCream.com: 1000 Silverlight Cream Posts and Counting! John Papa has Silverlight TV number 55 up and it's an inverview he did with me the day before the Firestarter in December... thanks John... great job in making me not look stooopid :) Silverlight service release today - 4.0.51204 Tim Heuer announced a service release of Silverlight ... check out his blog for the updates and near the bottom is a link to the developer runtime. What I Learned In WP7 – Issue #3 Jeff Blankenburg has been pushing out tips ... number 3 consisted of 3 good pieces of info for WP7 devs including more info about fonts and a good site for free audio files What I Learned In WP7 – Issue #4 In number 4, Jeff Blankenburg talks about where to get some nice free WP7 icons, and a link to a cool article on getting all sorts of device info What I Learned In WP7 – Issue #5 Number 5 finds Jeff Blankenburg giving up the XAP for a CodeMash sessiondata app... or wait for it to appear in the Marketplace next week. Windows Phone from Scratch #13 — Custom Behaviors Part II: ActionTrigger Wow... Jesse Liberty is up to number 13 in his Windows Phone from scratch series... this time it's part 2 of his Custom Behaviors post, and ActionTriggers specifically. Solving the Storage Problem in WP7 (for CF Developers) Jay Kimble has released his WP7 dropbox client to the wild ... this is cool for loading files at run-time... opens up some ideas for me at least. Building Location Service Apps in Windows Phone 7 Wei-Meng Lee has a big informative post on location services in WP7... getting a Bing Maps API key, getting the data, navigating and manipulating the map, adding pushpins... good stuff Using Xml Files on Windows Phone Paul Sheriff is discussing XML files as a database for your WP7 apps via LINQ to XML. Sample code included. ABC–Win7 App Mike Snow has been busy with Tips of the Day ... he published a children's app for tracing their ABC's and discusses some of the code bits involved. Win7 Mobile Application Bar – AG_E_PARSER_BAD_PROPERTY_VALUE Mike Snow's next post is about the infamous AG_E_PARSER_BAD_PROPERTY_VALUE error or worse in WP7 ... how he got it, and how he fixed it... could save you some hair... Forward Navigation on the Windows Phone Mike Snow's latest post is about forward navigation on the WP7 ... oh wait... there isn't any... check out the post. Day 2 of my “3 days to Build a Windows Phone 7 Game” challenge Samuel Jack details about 9 hours in day 2 of his quest to build an XNA app for WP7 from a cold start. Windows Phone 7 Side Loading James Ashley has a really complete write-up on side-loading apps onto your WP7 device. Don't get excited... this isn't a hack... this is instructions for side-loading using the Microsoft-approved methos, which means a registered device. Animation Texture Creator Remember Peter Kuhn's post the other day about an Animation Texture Creator? ... well today he has some added tweaks and the source code! ... thanks Peter! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• career in Mobile sw/Application Development [closed]

  - by pramod

  i m planning to do a course on Wireless & mobile computing.The syllabus are given below.Please check & let me know whether its worth to do.How is the job prospects after that.I m a fresher & from electronic Engg.The modules are- *Wireless and Mobile Computing (WiMC) – Modules* C, C++ Programming and Data Structures 100 Hours C Revision C, C++ programming tools on linux(Vi editor, gdb etc.) OOP concepts Programming constructs Functions Access Specifiers Classes and Objects Overloading Inheritance Polymorphism Templates Data Structures in C++ Arrays, stacks, Queues, Linked Lists( Singly, Doubly, Circular) Trees, Threaded trees, AVL Trees Graphs, Sorting (bubble, Quick, Heap , Merge) System Development Methodology 18 Hours Software life cycle and various life cycle models Project Management Software: A Process Various Phases in s/w Development Risk Analysis and Management Software Quality Assurance Introduction to Coding Standards Software Project Management Testing Strategies and Tactics Project Management and Introduction to Risk Management Java Programming 110 Hours Data Types, Operators and Language Constructs Classes and Objects, Inner Classes and Inheritance Inheritance Interface and Package Exceptions Threads Java.lang Java.util Java.awt Java.io Java.applet Java.swing XML, XSL, DTD Java n/w programming Introduction to servlet Mobile and Wireless Technologies 30 Hours Basics of Wireless Technologies Cellular Communication: Single cell systems, multi-cell systems, frequency reuse, analog cellular systems, digital cellular systems GSM standard: Mobile Station, BTS, BSC, MSC, SMS sever, call processing and protocols CDMA standard: spread spectrum technologies, 2.5G and 3G Systems: HSCSD, GPRS, W-CDMA/UMTS,3GPP and international roaming, Multimedia services CDMA based cellular mobile communication systems Wireless Personal Area Networks: Bluetooth, IEEE 802.11a/b/g standards Mobile Handset Device Interfacing: Data Cables, IrDA, Bluetooth, Touch- Screen Interfacing Wireless Security, Telemetry Java Wireless Programming and Applications Development(J2ME) 100 Hours J2ME Architecture The CLDC and the KVM Tools and Development Process Classification of CLDC Target Devices CLDC Collections API CLDC Streams Model MIDlets MIDlet Lifecycle MIDP Programming MIDP Event Architecture High-Level Event Handling Low-Level Event Handling The CLDC Streams Model The CLDC Networking Package The MIDP Implementation Introduction to WAP, WML Script and XHTML Introduction to Multimedia Messaging Services (MMS) Symbian Programming 60 Hours Symbian OS basics Symbian OS services Symbian OS organization GUI approaches ROM building Debugging Hardware abstraction Base porting Symbian OS reference design porting File systems Overview of Symbian OS Development – DevKits, CustKits and SDKs CodeWarrior Tool Application & UI Development Client Server Framework ECOM STDLIB in Symbian iPhone Programming 80 Hours Introducing iPhone core specifications Understanding iPhone input and output Designing web pages for the iPhone Capturing iPhone events Introducing the webkit CSS transforms transitions and animations Using iUI for web apps Using Canvas for web apps Building web apps with Dashcode Writing Dashcode programs Debugging iPhone web pages SDK programming for web developers An introduction to object-oriented programming Introducing the iPhone OS Using Xcode and Interface builder Programming with the SDK Toolkit OS Concepts & Linux Programming 60 Hours Operating System Concepts What is an OS? Processes Scheduling & Synchronization Memory management Virtual Memory and Paging Linux Architecture Programming in Linux Linux Shell Programming Writing Device Drivers Configuring and Building GNU Cross-tool chain Configuring and Compiling Linux Virtual File System Porting Linux on Target Hardware WinCE.NET and Database Technology 80 Hours Execution Process in .NET Environment Language Interoperability Assemblies Need of C# Operators Namespaces & Assemblies Arrays Preprocessors Delegates and Events Boxing and Unboxing Regular Expression Collections Multithreading Programming Memory Management Exceptions Handling Win Forms Working with database ASP .NET Server Controls and client-side scripts ASP .NET Web Server Controls Validation Controls Principles of database management Need of RDBMS etc Client/Server Computing RDBMS Technologies Codd’s Rules Data Models Normalization Techniques ER Diagrams Data Flow Diagrams Database recovery & backup SQL Android Application 80 Hours Introduction of android Why develop for android Android SDK features Creating android activities Fundamental android UI design Intents, adapters, dialogs Android Technique for saving data Data base in Androids Maps, Geocoding, Location based services Toast, using alarms, Instant messaging Using blue tooth Using Telephony Introducing sensor manager Managing network and wi-fi connection Advanced androids development Linux kernel security Implement AIDL Interface. Project 120 Hours

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• Pimp my Silverlight Firestarter

  - by mbcrump

  So Silverlight Firestarter is over and your sitting on your couch thinking… what now? Well its time to So how exactly can you pimp the Silverlight Firestarter? Well read below and you will find out: 1) Pimp the videos: First we are going to use a program named Juice to download all of the Silverlight Firestarter videos. Go ahead and point your browser to http://juicereceiver.sourceforge.net/ and download the application. It works on Mac, Linux and PC. After it is downloaded you are going to want to add an RSS feed by clicking the button highlighted below. At this point you are going to want to add the following URL inside the textbox and hit Save: http://channel9.msdn.com/Series/Silverlight-Firestarter/RSS This RSS feed includes all the Silverlight Firestarter Labs and Presentations located below. The Future of Silverlight Data Binding Strategies with Silverlight and WP7 Building Compelling Apps with WCF using REST and LINQ Building Feature Rich Business Apps Today with RIA Services MVVM: Why and How? Tips and Patterns using MVVM and Service Patterns with Silverlight and WP7 Tips and Tricks for a Great Installation Experience Tune Your Application: Profiling and Performance Tips Performance Tips for Silverlight Windows Phone 7 Select all the videos and click the Download button located below (has blue arrow): Once all the videos are downloaded you will have about 4.64GB of Silverlight fun. You can now move these videos to your MediaServer and watch them with whatever device you want. Put it on an iPad, iPhone.. emm wait I mean WP7 or WMC7.  2) Pimp the Training Material – Download the offline installer for the labs here. This will give you almost a gig of free training materials. Here is the topics covered: Level 100: Getting Started Lab 01 - WinForms and Silverlight Lab 02 - ASP.NET and Silverlight Lab 03 - XAML and Controls Lab 04 - Data Binding Level 200: Ready for More Lab 05 - Migrating Apps to Out-of-Browser Lab 06 - Great UX with Blend Lab 07 - Web Services and Silverlight Lab 08 - Using WCF RIA Services Level 300: Take me Further Lab 09 - Deep Dive into Out-of-Browser Lab 10 - Silverlight Patterns: Using MVVM Lab 11 - Silverlight and Windows Phone 7 You will notice that it install Firestarter to the default of C:\Firestarter. So you will have to navigate to that folder and double click on Default.htm to get started. Now if you followed part one of the pimping guide then you will already have all the videos on your pc. You will notice that once you go into the lab you will get a Lab Document and Source at the bottom of the article. Now instead of opening the Source Folder in a web browser you can just copy the folder C:\Firestarter\Labs into your Visual Studio 2010 Project Folder. This will save a lot of time later.   3) Pimp my Silverlight 5 Knowledge – Always keep reading as much as possible and remember that the Silverlight 5 Beta should come Q1 of 2011 and the final release at the end of 2011. Here are 5 great blog post on Silverlight 5. Scott Gu’s Blog Mary Jo’s Article on Silverlight 5 The Future of Silverlight (Official) Kunal Chowdhury Blog Tim Heuer’s Blog Thats all that I got for now. Have fun with all the new Silverlight content.  Subscribe to my feed

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• Stay on Schedule in Chrome with DayHiker

  - by Matthew Guay

  Do you keep your schedule and tasks in Google Calendar?  Here’s a handy extension for Google Chrome that can keep you on top of your appointments without having to open Google Calendar in another tab. Integrate Google Calendar with Chrome DayHiker is a handy extension for Google Chrome that can help you stay on schedule in your browser.  Desktop applications typically can keep you notified easier with popups or alerts, but webapps require you to visit them to view your information.  DayHiker takes the best of both, and can make your Google Calendar work more like a desktop application. To get started, open the DayHiker page from the Chrome Extensions Gallery (link below), and click Install.  Confirm you wish to install it at the prompt. Now you’ll have a new extension button in your Chrome toolbar.  Click the calendar icon to view your Google Calendar.  You’ll need to be signed into your Google account for your calendar to display; click the key icon to select your account if it doesn’t show your appointments automatically. If you’re signed into multiple Google accounts, such as your public Gmail and a Google Apps account, you can select the calendar you wish and click Continue. Now you can quickly see your upcoming appointments.  Simply hover over the icon to see your upcoming events.  Or, just glance at it to see if there are any appointments coming up, as the indicator icon will change colors to show how long you have until your next appointment. Click the icon to see more information about your appointments. Or, click the Add link to add a new appointment.  If you need to edit the appointment details, click Edit Details and the appointment will open in Google Calendar for you to edit. You can also view and manage your tasks in Google Calendar.  Click the checkmark icon, and then add or check-off tasks directly from the extension pane. You can also set an alarm clock in DayHiker.  Click the green circle icon, and then enter the time for the alarm to go off.  Strangely it will only chime if the extension pane is left open, so if you click anywhere else in the browser or even switch to another program it will not chime.   If you’d like to customize DayHiker’s settings, right-click on it and select Options, or select Options in the Chrome Extensions page.  Here you can customize your badges and the DayHiker icon, or enter a custom domain for your Google Apps Pro calendar.   Conclusion If you rely on Google Calendar to stay on top of your schedule, DayHiker can help you stay scheduled and know what’s coming up.  We wish DayHiker supported multiple calendars so we could combine our Google Apps calendars with our personal Google Calendar, but even still, it is a very useful tool.  Whether you’re a tightly scheduled person or just like to jot down to-dos and keep track of them, this extension will help you do this efficiently with familiar Google tools. Link Download DayHiker from the Chrome Extensions Gallery Similar Articles Productive Geek Tips Configure Disk Defragmenter Schedule in Windows 7 or VistaSchedule Updates for Windows Media CenterOpen Multiple Sites Without Reopening the Menus in FirefoxFind a Website’s Actual Location with Chrome FlagsSubscribe to RSS Feeds in Chrome with a Single Click TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Dual Boot Ubuntu and Windows 7 What is HTML5? Default Programs Editor – One great tool for Setting Defaults Convert BMP, TIFF, PCX to Vector files with RasterVect Free Identify Fonts using WhatFontis.com Windows 7’s WordPad is Actually Good

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• Beginner Geek: Scan Files for Viruses Before Using Them

  - by Mysticgeek

  To help avoid getting your computer infected by malicious software, it’s a good idea to scan files before executing them. Today we take a look at a couple of options that will let you scan files easily from your desktop. Scan File with Your Antivirus Software Most Antivirus software will put an option in the context menu so you can scan individual files. After downloading a file or email attachment, simply right-click the file and select the option to scan with your Antivirus software. If you want to scan more than one at a time, hold down the Ctrl key while you clicking each file you want to scan. Then right-click and select to scan with your Antivirus software. Here is our favorite Antivirus app, Microsoft Security Essentials scanning a couple of files. If a virus is found, your Antivirus app will delete it or put it in Quarantine so it cannot infect your system. Using VirusTotal Uploader To be very thorough and want a second opinion (actually 41), then you might want to check out the VirusTotal Uploader. This handy app will scan your files with 41 different Antivirus apps online. After installing VirusTotal Uploader, right-click the file, go to Send To, then VirusTotal. Alternately you can launch VirusTotal Uploader and Get and upload the file. It will send the file to VirusTotal.com and scan it with 41 different Antivirus apps and show you the results.   If you don’t want to install the Uploader, you can go to the VirusTotal site and upload a file from there to scan. We’ve noticed that occasionally there will be a false positive detected on files we know are clean. Sometimes the definition database of an Anti-malware app isn’t current, or an obscure Antivirus App will find something questionable. If that is the case, use your best judgment when viewing the results. Conclusion Most Antivirus apps today have real-time scanning and should be able to detect possible infections before you’re able to execute them. However, if they don’t or when in doubt, following these tips can save you a lot of headaches in the long run. If you use a lot of different flash drives throughout the day, check out our article on how to scan a thumb drive for viruses from the AutoPlay Dialog. Download Microsoft Security Essentials Download VirusTotal Uploader VirusTotal Website Similar Articles Productive Geek Tips Scan Files for Viruses Before You Download With Dr.WebMake Microsoft Security Essentials Scan Faster by Excluding Certain File TypesBeginner Geek: Delete User Accounts in Windows 7Scan Your Thumb Drive for Viruses from the AutoPlay DialogSecure Computing: Free Anti-Virus Protection With AVG Free Edition TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 Video preview of new Windows Live Essentials 21 Cursor Packs for XP, Vista & 7 Map the Stars with Stellarium Use ILovePDF To Split and Merge PDF Files TimeToMeet is a Simple Online Meeting Planning Tool Easily Create More Bookmark Toolbars in Firefox

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• Bad Spot to Be In: Playing Catch-up with Mobile Advertising

  - by Mike Stiles

  You probably noticed, there’s a mass migration going on from online desktop/laptop usage to smartphone/tablet usage.  It’s an indicator of how we live our lives in the modern world: always on the go, with no intention of being disconnected while out there. Consequently, paid as it relates to mobile advertising is taking the social spotlight. eMarketer estimated that in 2013, US adults would spend about 2 hours, 21 minutes a day on mobile, not counting talking time. More people in the world own smartphones than own toothbrushes (bad news I suppose if you’re marketing toothpaste). They’re using those mobile devices to access social networks, consuming at least 17% of their mobile time on them. Frankly, you don’t need a deep dive into mobile usage stats to know what’s going on. Just look around you in any store, venue or coffee shop. It’s really obvious…our mobile devices are now where we “are,” so that’s where marketers can increasingly reach us. And it’s a smart place for them to do just that. Mobile devices can be viewed more and more as shopping facilitators. Usually when someone is on mobile, they are not in passive research mode. They are likely standing near a store or in front of a product, using their mobile to seek reassurance that buying that product is the right move. They are the hottest of hot prospects. Consider that 4 out of 5 consumers use smartphones to shop, 52% of Americans use mobile devices for in-store for research, 70% of mobile searches lead to online action inside of an hour, and people that find you on mobile convert at almost 3x the rate as those that find you on desktop or laptop. But what are marketers doing? Enter statistics from Mary Meeker’s latest State of the Internet report. Common sense says you buy advertising where people are spending their eyeball time, right? But while mobile is 20% of media use and rising, the ad spend there is 4%. Conversely, while print usage is at 5% and falling, ad spend there is 19%. We all love nostalgia, but come on. There are reasons marketing dollar migration to mobile has not matched user migration, including the availability of mobile ad products and the ability to measure user response to mobile ads. But interesting things are happening now. First came Facebook’s mobile ad, which let app developers pay to get potential downloads. Then their mobile ad network was announced at F8, allowing marketers to target users across non-Facebook apps while leveraging the wealth of diverse data Facebook has on those users, a big deal since Nielsen has pointed out mobile apps make up 89% of the media time spent on mobile. Twitter has a similar play in motion with their MoPub acquisition. And now mobile deeplinks have arrived, which can take users straight to sub-pages of mobile apps for a faster, more direct shopper/researcher user experience. The sooner the gratification, the smoother and faster the conversion. To be clear, growth in mobile ad spending is well underway. After posting $13.1 billion in 2013, Gartner expects global mobile ad spending to reach $18 billion this year, then go to $41.9 billion by 2017. Cheap smartphones and data plans are spreading worldwide, further fueling the shift to mobile. Mobile usage in India alone should grow 400% by 2018. And, of course, there’s the famous statistic that mobile should overtake desktop Internet usage this year. How can we as marketers mess up this opportunity? Two ways. We could position ourselves in perpetual “catch-up” mode and keep spending ad dollars where the public used to be. And we could annoy mobile users with horrid old-school marketing practices. Two-thirds of users told Forrester they think interruptive in-app ads are more annoying than TV ads. Make sure your brand’s social marketing technology platform is delivering a crystal clear picture of your social connections so the mobile touch point is highly relevant, mobile optimized, and delivering real value and satisfying experiences. Otherwise, all we’ve done is find a new way to be unwanted. @mikestiles @oraclesocialPhoto: Kate Mallatratt, freeimages.com

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• Moving the Oracle User Experience Forward with the New Release 7 Simplified UI for Oracle Sales Cloud

  - by mvaughan

  By Kathy Miedema, Oracle Applications User ExperienceIn September 2013, Release 7 for Oracle Cloud Applications became generally available for Oracle Sales Cloud and HCM Cloud. This significant release allowed the Oracle Applications User Experience (UX) team to finally talk freely about Simplified UI, a user experience project in the works since Oracle OpenWorld 2012. Simplified UI represents the direction that the Oracle user experience – for all of its enterprise applications – is heading. Oracle’s Apps UX team began by building a Simplified UI for sales representatives. You can find that today in Release 7, and it was demoed extensively during OpenWorld 2013 in San Francisco. This screenshot shows how Opportunities appear in the new Simplified UI for Oracle Sales Cloud, a user interface built for sales reps.Analyst Rebecca Wettemann, vice president of Nucleus Research, saw Simplified UI at Oracle Openworld 2013 and talked about it with CRM Buyer in “Oracle Revs Its Cloud Engines for a Better Customer Experience.” Wettemann said there are distinct themes to the latest release: "One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually -- the intuitive nature of the application and the design work they have done with this goal in mind."The software uses as few buttons and fields as possible, she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."In fact, there are three themes driving the usability that Wettemann noted. They are simplicity, mobility, and extensibility, and we write more about them on the Usable Apps web site. These three themes embody the strategy for Oracle’s cloud applications user experiences.  Simplified UI for Oracle Sales CloudIn developing a Simplified UI for Oracle Sales Cloud, Oracle’s UX team concentrated on the tasks that sales reps need to do most frequently, and are most important. “Knowing that the majority of their work lives are spent on the road and on the go, they need to be able to quickly get in and qualify and convert their leads, monitor and progress their opportunities, update their customer and contact information, and manage their schedule,” Jeremy Ashley, Vice President of the Applications UX team, said.Ashley said the Apps UX team has a good reason for creating a Simplified UI that focuses on self-service. “Sales people spend the day selling stuff,” he said. “The only reason they use software is because the company wants to track what they’re doing.” Traditional systems of tracking that information include filling in a spreadsheet of leads or sales. Oracle wants to automate this process for the salesperson, and enable that person to keep everyone who needs to know up-to-date easily and quickly. Simplified UI addresses that problem by providing light-touch input.  “It has to be useful to the salesperson,” Ashley said about the Sales Cloud user experience. Simplified UI can tell sales reps about key opportunities, or provide information about a contact in just a click or two. Customer information is accessible quickly and easily with Simplified UI for the Oracle Sales Cloud.Simplified UI for Sales Cloud can also be extended easily, Ashley said. Users usually just need to add various business fields or create and modify analytical reports. The way that Simplified UI is constructed allows extensibility to happen by hiding or showing a few necessary fields. The Settings user interface, starting in release 7, allows for the simple configuration of the most important visual elements. “With Sales cloud, we identified a need to make the application useful and very simple,” Ashley said. Simplified UI meets that need. Where can you find out more?To find out more about the simplified UI and Oracle’s ongoing investment in applications user experience innovations, come to one of our sessions at a user group conference near you. Stay tuned to the Voice of User Experience (VoX) blog – the next post will be about Simplified UI and HCM Cloud.

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• Visual Studio 2010 Best Practices

  - by Etienne Tremblay

  I’d like to thank Packt for providing me with a review version of Visual Studio 2010 Best Practices eBook. In fairness I also know the author Peter having seen him speak at DevTeach on many occasions.  I started by looking at the table of content to see what this book was about, knowing that “best practices” is a real misnomer I wanted to see what they were.  I really like the fact that he starts the book by really saying they are not really best practices but actually recommend practices.  As a Team Foundation Server user I found that chapter 2 was more for the open source crowd and I really skimmed it.  The portion on Branching was well documented, although I’m not a fan of the testing branch myself, but the rest was right on. The section on merge remote changes (bring the outside to you) paradigm is really important and was touched on. Chapter 3 has good solid practices on low level constructs like generics and exceptions. Chapter 4 dives into architectural practices like decoupling, distributed architecture and data based architecture.  DTOs and ORMs are touched on briefly as is NoSQL. Chapter 5 is about deployment and is really a great primer on all the “packaging” technologies like Visual Studio Setup and Deployment (depreciated in 2012), Click Once and WIX the major player outside of commercial solutions.  This is a nice section on how to move from VSSD to WIX this is going to be important in the coming years due to the fact that VS 2012 doesn’t support VSSD. In chapter 6 we dive into automated testing practices, including test coverage, mocking, TDD, SpecDD and Continuous Testing.  Peter covers all those concepts really nicely albeit succinctly. Being a book on recommended practices I find this is really good. I really enjoyed chapter 7 that gave me a lot of great tips to enhance my Visual Studio “experience”.  Tips on organizing projects where good.  Also even though I knew about configurations I like that he put that in there so you can move all your settings to another machine, a lot of people don’t know about that. Quick find and Resharper are also briefly covered.  He touches on macros (depreciated in 2012).  Finally he touches on Continuous Integration a very important concept in today’s ALM landscape. Chapter 8 is all about Parallelization, threads, Async, division of labor, reactive extensions.  All those concepts are touched on and again generalized approaches to those modern problems are giving.       Chapter 9 goes into distributed apps, the most used and accepted practice in the industry for .NET projects the chapter tackles concepts like Scalability, Messaging and Cloud (the flavor of the month of distributed apps, although I think this will stick ;-)).  He also looks a protocols TCP/UDP and how to debug distributed apps.  He touches on logging and health monitoring. Chapter 10 tackles recommended practices for web services starting with implementing WCF services, which goes into all sort of goodness like how to host in IIS or self-host.  How to manual test WCF services, also a section on authentication and authorization.  ASP.NET Web services are also touched on in that chapter All in all a good read, nice tips and accepted practices.  I like the conciseness of the subjects and Peter touches on a lot of things in this book and uses a lot of the current technologies flavors to explain the concepts.   Cheers, ET

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• Windows 8 Camp&ndash;Ways to Prepare

  - by Lori Lalonde

  When Windows 8 was announced at the BUILD conference back in September, it created quite a buzz among the developer community. By the spring of 2012,  Windows 8 Developer Camps started popping up everywhere imaginable. I received a lot of questions from CTTDNUG members about whether or not we would be hosting one locally. If you recall my post about the Windows Phone/Azure Developer Workshop that CTTDNUG hosted back in March, you’ll remember that the biggest hurdle to overcome when planning this type of event was finding the right venue. It took some time, but I finally found a venue that was available and provided the prerequisites needed to ensure this camp is a success. I am very excited that CTTDNUG will be hosting a Windows 8 Camp this summer in the Kitchener/Waterloo area. In fact, it’s coming up in less than 2 weeks. Clearly other developers are excited as well, because our registration numbers show that the event is already 70% full! On top of that, I was fortunate enough to also book two well-known evangelists to present and teach at this full day developer camp: Andrei Marukovich and Atley Hunter. This was the icing on the cake. With the content provided by Microsoft, and two local experts that live and breathe Windows 8 development, I know that I, along with other developers that attend this event, will have the opportunity to maximize our learning potential and hit the ground running. If you plan on attending a Windows 8 Developer Camp soon, and want to ensure you get the most “bang for your buck” (figuratively speaking, since these camps are free), there are some things you can do to prepare before the big day: 1) Install the prerequisites on your own device before the big day I can’t stress this enough. Otherwise, you will be spending valuable time during the hands-on period downloading and installing what is needed, rather than digging into the development and using that time to ask the experts on-hand about programming challenges, issues, questions you may have with respect to your development. Prerequisites: Windows 8 Release Preview Visual Studio 2012 RC Download the Windows 8 SDK Samples 2) Purchase, download, and read Charles Petzold’s newest book:  Programming Windows 6th Edition This is a great introduction to the type of content you will be learning about during the camp. Doing some light reading beforehand might raise some questions about the concepts discussed in the book, which will give you the opportunity to write them down and bring them with you to the camp. The experts on hand will be able to answer them for you. 3) Make use of the freebies that are available Telerik has recently released a preview of their RadControls for Metro. You can sign up to receive a license code to give you access to install the preview for free and start playing around with it. Syncfusion also offers a free download of their Metro Studio package, which is a collection of metro style icons that you can customize and use in your own applications. Last but not least, once you’ve installed the Windows 8 Release Preview on your own device, go to the Windows 8 Store and download a handful of the free apps that are available. Testing out other Metro apps may give you ideas of what you can do in your own apps and analyze what features you like: application flow, type of animations used, concepts that were leveraged, how live tiles were used, etc. I hope you found these tips to be useful as you embark on a new development journey! Although this post focused on how to prepare for a Windows 8 camp, the same ideas are there whichever developer camp/workshop/event you attend. Learning does not begin and end on the day of the event. Attending a developer camp is just one step of many to master whatever technology you are interested in. It is a continuous process, which is fully maximized when you do your homework beforehand, actively participate during,  and follow up by putting what you learned to practice afterwards. Happy coding!

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• Webcast Q&A: Demystifying External Authorization

  - by B Shashikumar

  Thanks to everyone who joined us on our webcast with SANS Institute on "Demystifying External Authorization". Also a special thanks to Tanya Baccam from SANS for sharing her experiences reviewing Oracle Entitlements Server. If you missed the webcast, you can catch a replay of the webcast here.  Here is a compilation of the slides that were used on today's webcast.  SANS Institute Product Review: Oracle Entitlements Server We have captured the Q&A from the webcast for those who couldn't attend. Q: Is Oracle ADF integrated with Oracle Entitlements Server (OES) ? A:  In Oracle Fusion Middleware 11g and later, Oracle ADF, Oracle WebCenter, Oracle SOA Suite and other middleware products are all built on Oracle Platform Security Services (OPSS). OPSS privodes many security functions like authentication, audit, credential stores, token validaiton, etc. OES is the authorization solution underlying OPSS. And OES 11g unifies different authorization mechanisms including Java2/ABAC/RBAC.  Q: Which portal frameworks support the use of OES policies for portal entitlement decisions? A:  Many portals including Oracle WebCenter 11g  run natively on top of OES. The authorization engine in WebCenter is OES. Besides, OES offers out of the box integration with Microsoft SharePoint. So SharePoint sites, sub sites, web parts, navigation items, document access control can all be secured with OES. Several other portals have also been secured with OES ex: IBM websphere portal Q:  How do we enforce Seperation of Duties (SoD) rules using OES (also how does that integrate with a product like OIA) ? A:  A product like OIM or OIA can be used to set up and govern SoD policies. OES enforces these policies at run time. Role mapping policies in OES can assign roles dynamically to users under certain conditions. So this makes it simple to enforce SoD policies inside an application at runtime. Q:  Our web application has objects like buttons, text fields, drop down lists etc. is there any ”autodiscovery” capability that allows me to use/see those web page objects so you can start building policies over those objects? or how does it work? A:  There ae few different options with OES. When you build an app, and make authorization calls with the app in the test environment, you can put OES in discovery mode and have OES register those authorization calls and decisions. Instead of doing  this after the fact, an application like Oracle iFlex has built-in UI controls where when the app is running, a script can intercept authorization calls and migrate those over to OES. And in Oracle ADF, a lot of resources are protected so pages, task flows and other resources be registered without OES knowing about them. Q: Does current Oracle Fusion application use OES ? The documentation does not seem to indicate it. A:  The current version of Fusion Apps is using a preview version of OES. Soon it will be repalced with OES 11g.  Q: Can OES secure mobile apps? A: Absolutely. Nowadays users are bringing their own devices such as a a smartphone or tablet to work. With the Oracle IDM platform, we can tie identity context into the access management stack. With OES we can make use of context to enforce authorization for users accessing apps from mobile devices. For example: we can take into account different elements like authentication scheme, location, device type etc and tie all that information into an authorization decision.  Q:  Does Oracle Entitlements Server (OES) have an ESAPI implementation? A:  OES is an authorization solution. ESAPI/OWASP is something we include in our platform security solution for all oracle products, not specifically in OES Q:  ESAPI has an authorization API. Can I use that API to access OES? A:  If the API supports an interface / sspi model that can be configured to invoke an external authz system through some mechanism then yes

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