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• Oracle’s New Approach to Cloud-based Applications User Experiences

  - by Oracle OpenWorld Blog Team

  By Misha Vaughan It was an exciting Oracle OpenWorld this year for customers and partners, as they got to see what their input into the Oracle user experience research and development process has produced for cloud-delivered applications. The result of all this engagement and listening is a focus on simplicity, mobility, and extensibility. These were the core themes across Oracle OpenWorld sessions, executive roundtables, and analyst briefings given by Jeremy Ashley, Oracle's vice president of user experience. The highlight of every meeting with a customer featured the new simplified UI for Oracle’s cloud applications.    Attendees at some sessions and events also saw a vision of what is coming next in the Oracle user experience, and they gave direct feedback on whether this would help solve their business problems.  What did attendees think of what they saw this year? Rebecca Wettemann of Nucleus Research was part of  an analyst briefing on next-generation user experiences from Oracle. Here’s what she told CRM Buyer in an interview just after the event:  “Many of the improvements are incremental, which is not surprising, as Oracle regularly updates its application,” Rebecca Wettemann, vice president of Nucleus Research, told CRM Buyer. "Still, there are distinct themes to this latest set of changes. One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually—the intuitive nature of the application and the design work they have done with this goal in mind. The software uses as few buttons and fields as possible," she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."  What else did we hear? Oracle OpenWorld is a time when we can take a broader pulse of our customers’ and partners’ concerns. This year we heard some common user experience themes on the following: · A desire to continue to simplify widely used self-service tasks · A need to understand how customers or partners could take some of the UX lessons learned on simplicity and mobility into their own custom areas and projects  · The continuing challenge of needing to support bring-your-own-device and corporate-provided mobile devices to end users · A desire to harmonize user experiences across platforms for specific business-use cases  What does this mean for next year? Well, there were a lot of things we could only show to smaller groups of customers in our Oracle OpenWorld usability labs and HQ lab tours, to partners at our Expo, and to analysts under non-disclosure agreements. But we used these events as a way to get some early feedback about where we are focusing for the year ahead. Attendees gave us a positive response: @bkhan Saw some excellent UX innovations at the expo “@usableapps: Great job @mishavaughan and @vinoskey on #oow13 UX partner expo!” @WarnerTim @usableapps @mishavaughan @vinoskey @ultan Thanks for an interesting afternoon definitely liked the UX tool kits for partners. You can expect Oracle to continue pushing themes of simplicity, mobility, and extensibility even more aggressively in the next year.  If you are interested to find out what really goes on in the UX labs, such as what we are doing with smartphones, tablets, heads-up displays, and the AppsLab robots, feel free to reach out to me for more information: Misha Vaughan or on Twitter: @mishavaughan.

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• SOA Community Newsletter June 2013

  - by JuergenKress

  Dear SOA partner community member Thanks for showing us your interest to rerun the Fusion Middleware Summer Camps! After knowing your suggestions we are happy to announce the 3rd edition of our advanced Fusion Middleware training. The camps will take place from August 26th - 30th 2013 in Lisbon Portugal. Topics will include Adaptive Case Management (ACM) as part of BPM Suite, b2b, Advanced SOA and SOA Governance. Please make sure you plan and book your seat in advance - (Booking is on the basis of first come first seat!). Thanks for all your efforts to become certified and Specialized. For all the experts who achieved the SOA Suite 11g Essentials or BPM Suite 11g Certified Implementation Specialist, you can download a logo for your blog or business card at the Competence Center. For all the companies who achieved a SOA or BPM specialization you can request a nice Plaques for your office. As part of our Industrial SOA article services we published “Canonizing a Language for Architecture” in the Service Technology Magazine and on Oracle Technology Network. If you write books or a blog - make sure you share it with us! Cloud Computing is the hottest topic in IT, specially as an architect you should be aware of the concepts and technology, therefore I highly recommend you Thomas Erl’s latest book named “Cloud Computing”. In the BPM space, Adaptive Case Management (ACM) is the hottest topic, with BPM PS6 the backend ACM functionality and an ACM sample application are available. You can even combine this hype with Customer Experience. The BPM section in this newsletter reflects the high importance of the topic and includes BPM PS6 video showing process lifecycle,BPM Resource Kit, Functional Testing, Introduction to Web Forms, Customized Workspace Application and Instance Patching Demo. B2B also become more and more popular in the Oracle SOA Suite. If you could not attend the training organized in the month May, we offer you an additional B2B training as a part of the Summer Camps or you can download the B2B training material from our SOA Community Workspace (SOA Community membership required). Thanks to all for sharing the valuable SOA content with our community! Special thanks to ec4u for the new reference of SOA Suite and AIA Foundation Pack at a Swiss insurance company. It is time to submit a SOA and BPM  reference request today! In this edition of the newsletter you will see Guido and Ronald's second part of OSB article series and Kathiravan Udayakumar's published an exclusive article on SOA Suite best practice. If you want to submit your content for the next edition of the Newsletter then please feel free to submit it to myself. The A-Team is an excellent contributor to the best practice - make sure you visit the new A-Team page and read their articles such as Getting to know Maven. Also on the SOA side, we have published many new articles from the community Oracle SOA Suite for the Busy IT Professional by Frank Munz, SOA Suite Knowledge - Polyglot Service Implementation with Groovy by Alexander Suchier, QA82 Analyzer - Automated Quality Assurance for Oracle SOA Suite Projects, Verifying the Target by Anthony Reynolds and a new book called Oracle SOA Governance 11g Implementation book by Luis Augusto Weir. Two new SOA on-demand training courses NEW - Oracle Business Rules Self-Study Course & Introduction Human Workflow online course are available now! Make use of the Summer Time and get trained - hope to see you in Lisbon for the Summer Camps! Jürgen Kress Oracle SOA & BPM Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/soanewsJune2013 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress,SOA,BPM

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• How to Set Up Your Enterprise Social Organization

  - by Mike Stiles

  The rush for business organizations to establish, grow, and adopt social was driven out of necessity and inevitability. The result, however, was a sudden, booming social presence creating touch points with customers, partners and influencers, but without any corporate social organization or structure in place to effectively manage it. Even today, many business leaders remain uncertain as to how to corral this social media thing so that it makes sense for their enterprise. Imagine their panic when they hear one of the most beneficial approaches to corporate use of social involves giving up at least some hierarchical control and empowering employees to publicly engage customers. And beyond that, they should also be empowered, regardless of their corporate status, to engage and collaborate internally, spurring “off the grid” innovation. An HBR blog points out that traditionally, enterprise organizations function from the top down, and employees work end-to-end, structured around business processes. But the social enterprise opens up structures that up to now have not exactly been embraced by turf-protecting executives and managers. The blog asks, “What if leaders could create a future where customers, associates and suppliers are no longer seen as objects in the system but as valued sources of innovation, ideas and energy?” What if indeed? The social enterprise activates internal resources without the usual obsession with position. It is the dawn of mass collaboration. That does not, however, mean this mass collaboration has to lead to uncontrolled chaos. In an extended interview with Oracle, Altimeter Group analyst Jeremiah Owyang and Oracle SVP Reggie Bradford paint a complete picture of today’s social enterprise, including internal organizational structures Altimeter Group has seen emerge. One sign of a mature social enterprise is the establishing of a social Center of Excellence (CoE), which serves as a hub for high-level social strategy, training and education, research, measurement and accountability, and vendor selection. This CoE is led by a corporate Social Strategist, most likely from a Marketing or Corporate Communications background. Reporting to them are the Community Managers, the front lines of customer interaction and engagement; business unit liaisons that coordinate the enterprise; and social media campaign/product managers, social analysts, and developers. With content rising as the defining factor for social success, Altimeter also sees a Content Strategist position emerging. Across the enterprise, Altimeter has seen 5 organizational patterns. Watching the video will give you the pros and cons of each. Decentralized - Anyone can do anything at any time on any social channel. Centralized – One central groups controls all social communication for the company. Hub and Spoke – A centralized group, but business units can operate their own social under the hub’s guidance and execution. Most enterprises are using this model. Dandelion – Each business unit develops their own social strategy & staff, has its own ability to deploy, and its own ability to engage under the central policies of the CoE. Honeycomb – Every employee can do social, but as opposed to the decentralized model, it’s coordinated and monitored on one platform. The average enterprise has a whopping 178 social accounts, nearly ¼ of which are usually semi-idle and need to be scrapped. The last thing any C-suite needs is to cope with fragmented technologies, solutions and platforms. It’s neither scalable nor strategic. The prepared, effective social enterprise has a technology partner that can quickly and holistically integrate emerging platforms and technologies, such that whatever internal social command structure you’ve set up can continue efficiently executing strategy without skipping a beat. @mikestiles

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• Willy Rotstein on Supply Chain Planning

  - by sarah.taylor(at)oracle.com

  Each time a merchandiser, buyer or planner in Retail makes a business decision around assortment, inventory, pricing and promotions there is an opportunity to improve both Profitability and Customer Service. Improving decision making, however, has always been a tricky business for retailers.  I have worked in this space for more than 15 years. I began my career as an academic, at Imperial College London, and then broadened this interest with Retailers, aiming to optimize their merchandising and supply chain decisions. Planning the business and optimizing profit is a complex process. The complexity arises from the variety of people involved, the large number of decisions to take across all business processes, the uncertainty intrinsic to the retail environment as well as the volume of data available for analysis.  Things are not getting any easier either. The advent of multi-channel, social media and mobile is taking these complexities to a new level and presenting additional opportunities for those willing to exploit them. I guess it is due to the complexities of the decision making process that, over the last couple of years working with Oracle Retail, I have witnessed a clear trend around the deployment of planning systems. Retailers are aiming to simplify their decision making processes. They want to use one joined up planning platform across the business and enhance it with "actionable" data mining and optimization techniques. At Oracle Retail, we have a vibrant community of international retailers who regularly come together to discuss the big issues in retail planning. It is a combination of fashion, grocery and speciality retailers, all sharing their best practice vision for planning and optimizing merchandise decisions. As part of the Retail Exchange program, at the recent National Retail Federation event in New York, I jointly hosted a Planning dinner with Peter Fitzgerald from Google UK, Retail Division. Those retailers from our international planning community who were in New York for the annual NRF event were able to attend. The group comprised some of Europe's great International Retail brands.  All sectors were represented by organisations like Mango, LVMH, Ahold, Morrisons, Shop Direct and River Island. They confirmed the current importance of engaging with Planning and Optimization issues. In particular the impact of the internet was a key topic. We had a great debate about new retail initiatives.  Peter highlighted how mobility is changing retail - in particular with the new "local availability search" initiative. We also had an exciting discussion around the opportunities to improve merchandising using the new data that is becoming available from search, social media and ecommerce sites. It will be our focus to continue to help retailers translate this data into better results while keeping their business operations simple. New developments in "actionable" analytics and computing capacity make this a very exciting area today. Watch this space for my contributions on these topics which will be made available through this blog. Oracle Retail has a strong Planning community. if you are a category manager, a planner, a buyer, a merchandiser, a retail supplier or any retail executive with a keen interest in planning then you would be very welcome to join Oracle Retail's Planning Community. As part of our community you will be able to join our in-person and virtual events, download topical white papers and best practice information specifically tailored to your area of interest.  If anyone would like to register their interest in joining our community of retailers discussing planning then please contact me at [email protected]   Willy Rotstein, Oracle Retail

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• Combining Scrum, TFS2010 and Email to keep everyone in the loop

  - by Martin Hinshelwood

  Often you will receive rich information from your Product Owner (Customer) about tasks. That information can be in the form of Word documents, HTML Emails and Pictures, but you generally receive them in the context of an Email. You need to keep these so your Team can refer to it later, and so you can send a “done” when the task has been completed. This preserves the “history” of the task and allows you to keep relevant partied included in any future conversation. At SSW we keep the original email so that we can reply Done and delete the email. But keeping it in your email does not help other members of the team if they complete the task and need to send the “done”. Worse yet, the description field in Team Foundation Server 2010 (TFS 2010) does not support HTML and images, nor does the default task template support an “interested parties” or CC field. You can attach this content manually, but it can be time consuming. Figure: Description only supports plain text, and History supports HTML with no images   What should we do? At SSW we always follow the rules, and it just so happened that we have rules to both achieve this, and to make it easier. You should follow the existing Rules to Better Project Management  and attach the email to your task so you can refer to and reply to it later when you close the task: Do you know what Outlook add-ins you need? Describe the work item request in an email Use Outlook Add-in to move the email to a TFS Work Item When replying to an email with “done” you should follow: Do you update Team Companion template, so the email "subject" doesn't change? Do you update Team Companion template, so you can generate a proper "done" mail? Following these simple rules will help your Product Owner understand you better, and allow your team to more effectively collaborate with each other. An added bonus is that as we are keeping the email history in sync with TFS. When you “reply all” to the email all of the interested partied to the Task are also included. This notified those that may have been blocked by your task to keep up to date with its status. This has been published as Do you know to ensure that relevant emails are attached to tasks in our Rules to Better Scrum using TFS. What could we do better? I would like to see this process automated so that we capture the information correctly in the task without the need to use email. This would require a change to the process template in Team Foundation Server to add an “Interested Parties” field. Each reply to the email would need to be automatically processed into a Work Item. This could be done by adding a task identifier as the first item in the “Relates to” email header, and copying in an email address that you watch. This would then parse out the relevant information and add the new message to the history, update the “Interested parties” field and attach the Images. Upon reflection, it may even be possible, but more difficult to do this using ONLY the History field and including some of the header information in there to the build a done email with history. This would not currently deal with email “forks” well, but I think it would be adequate for our needs. It would be nice if we could find time to implement this, but currently it is but a pipe dream. Maybe Microsoft could implement something in the next version of Team Foundation Server, and in the mean time we have a process that works well. Technorati Tags: Scrum,SSW Rules,TFS 2010,TFS 2008

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• Reminder: Benefícios da Virtualização para ISVs - 14/Dez/10, Porto

  - by Paulo Folgado

  Esta formação aborda as principais dificuldades com que os Independent Software Vendors (ISVs) se confrontam quando têm de escolher as plataformas sobre as quais irão certificar, instalar e suportar as suas aplicações, e como o Oracle VM (e o Oracle Enterprise Linux) os podem ajudar a ultrapassar essas dificuldades. O modelo de negócio clássico de um ISV - desenvolver uma solução aplicacional para resolver um determinado problema de negócio, analizar o mercado para determinar quais os sistemas operativos e o hardware que os clientes do seu mercado alvo usam, e decidir suportar as plataformas hardware e software que 80% dos seus clientes do seu mercado alvo usam (e tratar como excepções outras configurações que lhe sejam solicitadas por alguns clientes importantes) - funcionou bem no anos 80 e princípios dos anos 90, quando havia uma menor diversidade de plataformas. Contudo, com o aparecimentos nos últimos anos de múltiplas versões de sistemas operativos e de "sabores" Linux, este modelo começou a tornar-se um pesadelo. Cada cliente tem a sua plataforma de eleição e espera dos ISV que suportem essas suas opções, o que constitui um sorvedouro dos recursos e dos custos dos ISVs. As tecnologias de virtualização da Oracle, ao permitirem "simular" uma determinada configuração de hardware, fazendo com que o sistema operativo "pense" que está correr numa configuração de hardware pré-definida e normalizada, na qual correm as aplicações, constituem um veículo excelente para os ISVs que procuram uma solução simples, fácil de instalar e fácil de suportar para instalação das suas aplicações, permitindo obter grandes economias de custos em termos de desenvolvimento, teste e suporte dessas aplicações. Quem deve assistir? Esta formação dirige-se sobretudo a quem que tomar decisões sobre as plataformas tecnológicas que o ISV tem de suportar, assim como a quem lida com a estrutura de custos da suas operações, com uma visão dos custos associados ao desenvolvimento, certificação, instalação e suporte de múltiplas plataformas. Se quer saber mais sobre o Oracle VM e como ele pode ajudar a reduzir drasticamente os sues custos, não perca esta formação. AGENDA: 09:00 Welcome & Introduction  ISV Partner View... Why Use Virtualization?   The ISV Deployment Dilemma: The Problem of Supporting Multiple Platforms  How can Virtualization Help?  The use of Templates What is a Template?  How are Templates Created?  Customer's Point of View  Assembly Builder  Weblogic Virtual Edition Managing Oracle VM Best Practices for Virtualizing Oracle Database 11g  Managing Virtual Environments  Coffee Break   Oracle Complete and Integrated Virtualization Portfolio From Datacenter to Desktop  The Next Generation Virtualization  Private Cloud with Middleware Virtualization  Benefits of Using Oracle VM (and Oracle Enterprise Linux) Support Advantages  Production Ready Virtual Machines  Licensing Terms  Partner Resources and OPN Benefits  12:45 Q&A and Wrap-up  Data: 14 de Dezembro - 09h00 / 13h00Local: Oracle Portugal, Av. da Boavista, 1837- Edifício Burgo - Escritório 13.4, 4100-133 PORTO Audiência: Responsáveis de Desenvolvimento, de Tecnologia e Serviços dos parceiros ISV da Oracle Formação realizada pela Altimate

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• Building Extensions Using E-Business Suite SDK for Java

  - by Sara Woodhull

  We’ve just released Version 2.0.1 of Oracle E-Business Suite SDK for Java.  This new version has several great enhancements added after I wrote about the first version of the SDK in 2010.  In addition to the AppsDataSource and Java Authentication and Authorization Service (JAAS) features that are in the first version, the Oracle E-Business Suite SDK for Java now provides: Session management APIs, so you can share session information with Oracle E-Business Suite Setup script for UNIX/Linux for AppsDataSource and JAAS on Oracle WebLogic Server APIs for Message Dictionary, User Profiles, and NLS Javadoc for the APIs (included with the patch) Enhanced documentation included with Note 974949.1 These features can be used with either Release 11i or Release 12.  References AppsDataSource, Java Authentication and Authorization Service, and Utilities for Oracle E-Business Suite (Note 974949.1) FAQ for Integration of Oracle E-Business Suite and Oracle Application Development Framework (ADF) Applications (Doc ID 1296491.1) What's new in those references? Note 974949.1 is the place to look for the latest information as we come out with new versions of the SDK.  The patch number changes for each release.  Version 2.0.1 is contained in Patch 13882058, which is for both Release 11i and Release 12.  Note 974949.1 includes the following topics: Applying the latest patch Using Oracle E-Business Suite Data Sources Oracle E-Business Suite Implementation of Java Authentication and Authorization Service (JAAS) Utilities Error loggingSession management  Message Dictionary User profiles Navigation to External Applications Java EE Session Management Tutorial For those of you using the SDK with Oracle ADF, besides some Oracle ADF-specific documentation in Note 974949.1, we also updated the ADF Integration FAQ as well. EBS SDK for Java Use Cases The uses of the Oracle E-Business Suite SDK for Java fall into two general scenarios for integrating external applications with Oracle E-Business Suite: Application sharing a session with Oracle E-Business Suite Independent application (not shared session) With an independent application, the external application accesses Oracle E-Business  Suite data and server-side APIs, but it has a completely separate user interface. The external application may also launch pages from the Oracle E-Business Suite home page, but after the initial launch there is no further communication with the Oracle E-Business Suite user interface. Shared session integration means that the external application uses an Oracle E-Business Suite session (ICX session), shares session context information with Oracle E-Business Suite, and accesses Oracle E-Business Suite data. The external application may also launch pages from the Oracle E-Business Suite home page, or regions or pages from the external application may be embedded as regions within Oracle Application Framework pages. Both shared session applications and independent applications use the AppsDataSource feature of the Oracle E-Business Suite SDK for Java. Independent applications may also use the Java Authentication and Authorization (JAAS) and logging features of the SDK. Applications that are sharing the Oracle E-Business Suite session use the session management feature (instead of the JAAS feature), and they may also use the logging, profiles, and Message Dictionary features of the SDK.  The session management APIs allow you to create, retrieve, validate and cancel an Oracle E-Business Suite session (ICX session) from your external application.  Session information and context can travel back and forth between Oracle E-Business Suite and your application, allowing you to share session context information across applications. Note: Generally you would use the Java Authentication and Authorization (JAAS) feature of the SDK or the session management feature, but not both together. Send us your feedback Since the Oracle E-Business Suite SDK for Java is still pretty new, we’d like to know about who is using it and what you are trying to do with it.  We’d like to get this type of information: customer name and brief use case configuration and technologies (Oracle WebLogic Server or OC4J, plain Java, ADF, SOA Suite, and so on) project status (proof of concept, development, production) any other feedback you have about the SDK You can send me your feedback directly at Sara dot Woodhull at Oracle dot com, or you can leave it in the comments below.  Please keep in mind that we cannot answer support questions, so if you are having specific issues, please log a service request with Oracle Support. Happy coding! Related Articles New Whitepaper: Extending E-Business Suite 12.1.3 using Oracle Application Express To Customize or Not to Customize? New Whitepaper: Upgrading your Customizations to Oracle E-Business Suite Release 12 ATG Live Webcast: Upgrading your EBS 11i Customizations to Release 12

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• Silverlight Cream for January 04, 2011 -- #1022

  - by Dave Campbell

  In this Issue: Dennis Doomen, Doug Holland, Kunal Chowdhury, Sacha Barber, Paul Sheriff, Mike Snow(-2-), Peter Kuhn(-2-), and Mike Ormond. Above the Fold: Silverlight: "Silverlight: Fixing the BookShelf Sample" Peter Kuhn WP7: "Searching the Windows Phone 7 Marketplace Programmatically" Doug Holland Prism/Cinch: "PRISM 4 Custom Transitioning Region" Sacha Barber Shoutouts: Sacha Barber the author of Cinch asks for some advice from users: Cinch V2 : Question For The Reader Michael Crump introduces us to SnippetManager as a way to organize your Silverlight snippets... I'm thinking any snippet: A better way to organize your Silverlight Code Snippets. Andy Beaulieu announced an update of Physics Helper 4.2 using Farseer 3.2 ... check out the breaking changes though! Dennis Doomen blogged about a new release of his Fluent Assertions: A new year with a new release of Fluent Assertions, with a blog post about it below From SilverlightCream.com: Verifying PropertyChanged events in Silverlight using Fluent Assertions Dennis Doomen release his latest Fluent Assertions for .NET and Silverlight and wrote up a big post about the new event monitoring syntax. Searching the Windows Phone 7 Marketplace Programmatically Doug Holland has a post up on MSDN blogs talking about searching the WP7 Marketplace programmatically... ya know you should be able to do it... here's how. Beginners Guide to Visual Studio LightSwitch (Part - 5) Kunal Chowdhury has Part 5 of a tutorial series on Lightswitch up at SilverlightShow... working with custom validation this time, and for the first time in this series so far actually writes some code! PRISM 4 Custom Transitioning Region Sacha Barber took time to look at Prism4/MEF and Cinch2 and found things to be fine then wrote a custom PRISM region adaptor that uses a TransitionalElement from the Microsoft Transitionals project... code available, blog post to come. Get Application Title from Windows Phone Paul Sheriff has a cool chunk of code up... getting the Application's title programmatically... and other attributes as well, if you were wondering why you might wanna do that. Detecting Users Win7 Mobile Theme Color Mike Snow has a couple as well... first up is how to detect your user's theme... obviously useful if you wanna match it. Selecting an Item in a ComboBox after Adding Items Second for Mike Snow is a general Silverlight issue... setting the selected item on a ComboBox after filling it... if you haven't stumbled across this yet, you will... A Simplified Grid Markup Reloaded Peter Kuhn has a pair of posts up since last time... this first is an extension of Colin Eberhardt's simplified Grid markup system, but it's only useful if you don't plan on using Blend... can we get a show of hands? :) Silverlight: Fixing the BookShelf Sample Next Peter Kuhn has some changes to the Bookshelf code, but more importantly has some excelling tips about shader effects, Effects on Visual Elements and how to make best use of all the above. Displaying HTML Content in Windows Phone 7 Mike Ormond has a WP7 post up describing problems a customer had early on displaying rich text and an attempt to use the WebBrowser control to pull it off and the problems that caused... check out the resultant code, and read the comments as well. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Today at Oracle OpenWorld 2012

  - by Scott McNeil

  We have another full day of great Oracle OpenWorld keynotes, sessions, demos and customer presentations in the Seen and Be Heard threater. Here's a quick run down of what's happening today with Oracle Enterprise Manager 12c: Download the Oracle Enterprise Manager 12c OpenWorld schedule (PDF) Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) General Session Tues 2 Oct, 2012 Time Title Location 11:45 AM - 12:45 PM General Session: Using Oracle Enterprise Manager to Manage Your Own Private Cloud Moscone South - 103* 1:15 PM - 2:15 PM General Session: Breakthrough Efficiency in Private Cloud Infrastructure Moscone West - 3014 Conference Session Tues 2 Oct, 2012 Time Title Location 10:15 AM - 11:15 AM Oracle Exadata/Oracle Enterprise Manager 12c: Journey into Oracle Database Cloud Moscone West - 3018 10:15 AM - 11:15 AM Bulletproof Your Application Upgrades with Secure Data Masking and Subsetting Moscone West - 3020 10:15 AM - 11:15 AM Oracle Enterprise Manager 12c: Architecture Deep Dive, Tips, and Techniques Moscone South - 303 11:45 AM - 12:45 PM RDBMS Forensics: Troubleshooting with Active Session History Moscone West - 3018 11:45 AM - 12:45 PM Building and Operationalizing Your Data Center Environment with Oracle Exalogic Moscone South - 309 11:45 AM - 12:45 PM Securely Building a National Electronic Health Record: Singapore Case Study Westin San Francisco - Concordia 1:15 PM - 2:15 PM Managing Heterogeneous Environments with Oracle Enterprise Manager Moscone West - 3018 1:15 PM - 2:15 PM Complete Oracle WebLogic Server Management with Oracle Enterprise Manager 12c Moscone South - 309 1:15 PM - 2:15 PM Database Lifecycle Management with Oracle Enterprise Manager 12c Moscone West - 3020 1:15 PM - 2:15 PM Best Practices, Key Features, Tips, Techniques for Oracle Enterprise Manager 12c Upgrade Moscone South - 307 1:15 PM - 2:15 PM Enterprise Cloud with CSC’s Foundation Services for Oracle and Oracle Enterprise Manager 12c Moscone South - 236 5:00 PM - 6:00 PM Deep Dive 3-D on Oracle Exadata Management: From Discovery to Deployment to Diagnostics Moscone West - 3018 5:00 PM - 6:00 PM Everything You Need to Know About Monitoring and Troubleshooting Oracle GoldenGate Moscone West - 3005 5:00 PM - 6:00 PM Oracle Enterprise Manager 12c: The Nerve Center of Oracle Cloud Moscone West - 3020 5:00 PM - 6:00 PM Advanced Management of Oracle E-Business Suite with Oracle Enterprise Manager Moscone West - 2016 5:00 PM - 6:00 PM Oracle Enterprise Manager 12c Cloud Control Performance Pages: Falling in Love Again Moscone West - 3014 Hands-on Labs Tues 2 Oct, 2012 Time Title Location 10:15 AM - 12:45 PM Managing the Cloud with Oracle Enterprise Manager 12c Marriott Marquis - Salon 5/6 1:15 PM - 2:15 PM Database Performance Tuning Hands-on Lab Marriott Marquis - Salon 5/6 Scene and Be Heard Theater Session Tues 2 Oct, 2012 Time Title Location 10:30 AM - 10:50 AM Start Small, Grow Big: Hands-On Oracle Private Cloud—A Step-by-Step Guide Moscone South Exhibition Hall - Booth 2407 12:30 PM - 12:50 PM Blue Medora’s Oracle Enterprise Manager Plug-in for VMware vSphere Monitoring Moscone South Exhibition Hall - Booth 2407 Demos Demo Location Application and Infrastructure Testing Moscone West - W-092 Automatic Application and SQL Tuning Moscone South, Left - S-042 Automatic Fault Diagnostics Moscone South, Left - S-036 Automatic Performance Diagnostics Moscone South, Left - S-033 Complete Care for Oracle Using My Oracle Support Moscone South, Left - S-031 Complete Cloud Lifecycle Management Moscone North, Upper Lobby - N-019 Complete Database Lifecycle Management Moscone South, Left - S-030 Comprehensive Infrastructure as a Service via Oracle Enterprise Manager Moscone South, Left - S-045 Data Masking and Data Subsetting Moscone South, Left - S-034 Database Testing with Oracle Real Application Testing Moscone South, Left - S-041 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Mission-Critical, SPARC-Powered Infrastructure as a Service Moscone South, Center - S-157 Oracle E-Business Suite, Siebel, JD Edwards, and PeopleSoft Management Moscone West - W-084 Oracle Enterprise Manager Cloud Control 12c Overview Moscone South, Left - S-039 Oracle Enterprise Manager: Complete Data Center Management Moscone South, Left - S-040 Oracle Exadata Management Moscone South, Center - Oracle Exalogic Management Moscone South, Center - Oracle Fusion Applications Management Moscone West - W-018 Oracle Real User Experience Insight Moscone South, Right - S-226 Oracle WebLogic Server Management and Java Diagnostics Moscone South, Right - S-206 Platform as a Service Using Oracle Enterprise Manager Moscone North, Upper Lobby - N-020 SOA Management Moscone South, Right - S-225 Self-Service Application Testing on Private and Public Clouds Moscone West - W-110 Oracle OpenWorld Music Festival New this year is Oracle’s first annual Oracle OpenWorld Musical Festival, featuring some of today's breakthrough musicians from around the country and the world. It's five nights of back-to-back performances in the heart of San Francisco—free to registered attendees. See the lineup Not Heading to OpenWorld—Watch it Live! Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter Download the Oracle Enterprise Manager Cloud Control12c Mobile app

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• October 2012 Critical Patch Update and Critical Patch Update for Java SE Released

  - by Eric P. Maurice

  Hi, this is Eric Maurice. Oracle has just released the October 2012 Critical Patch Update and the October 2012 Critical Patch Update for Java SE.  As a reminder, the release of security patches for Java SE continues to be on a different schedule than for other Oracle products due to commitments made to customers prior to the Oracle acquisition of Sun Microsystems.  We do however expect to ultimately bring Java SE in line with the regular Critical Patch Update schedule, thus increasing the frequency of scheduled security releases for Java SE to 4 times a year (as opposed to the current 3 yearly releases).  The schedules for the “normal” Critical Patch Update and the Critical Patch Update for Java SE are posted online on the Critical Patch Updates and Security Alerts page. The October 2012 Critical Patch Update provides a total of 109 new security fixes across a number of product families including: Oracle Database Server, Oracle Fusion Middleware, Oracle E-Business Suite, Supply Chain Products Suite, Oracle PeopleSoft Enterprise, Oracle Customer Relationship Management (CRM), Oracle Industry Applications, Oracle FLEXCUBE, Oracle Sun products suite, Oracle Linux and Virtualization, and Oracle MySQL. Out of these 109 new vulnerabilities, 5 affect Oracle Database Server.  The most severe of these Database vulnerabilities has received a CVSS Base Score of 10.0 on Windows platforms and 7.5 on Linux and Unix platforms.  This vulnerability (CVE-2012-3137) is related to the “Cryptographic flaws in Oracle Database authentication protocol” disclosed at the Ekoparty Conference.  Because of timing considerations (proximity to the release date of the October 2012 Critical Patch Update) and the need to extensively test the fixes for this vulnerability to ensure compatibility across the products stack, the fixes for this vulnerability were not released through a Security Alert, but instead mitigation instructions were provided prior to the release of the fixes in this Critical Patch Update in My Oracle Support Note 1492721.1.  Because of the severity of these vulnerabilities, Oracle recommends that this Critical Patch Update be installed as soon as possible. Another 26 vulnerabilities fixed in this Critical Patch Update affect Oracle Fusion Middleware.  The most severe of these Fusion Middleware vulnerabilities has received a CVSS Base Score of 10.0; it affects Oracle JRockit and is related to Java vulnerabilities fixed in the Critical Patch Update for Java SE.  The Oracle Sun products suite gets 18 new security fixes with this Critical Patch Update.  Note also that Oracle MySQL has received 14 new security fixes; the most severe of these MySQL vulnerabilities has received a CVSS Base Score of 9.0. Today’s Critical Patch Update for Java SE provides 30 new security fixes.  The most severe CVSS Base Score for these Java SE vulnerabilities is 10.0 and this score affects 10 vulnerabilities.  As usual, Oracle reports the most severe CVSS Base Score, and these CVSS 10.0s assume that the user running a Java Applet or Java Web Start application has administrator privileges (as is typical on Windows XP). However, when the user does not run with administrator privileges (as is typical on Solaris and Linux), the corresponding CVSS impact scores for Confidentiality, Integrity, and Availability are "Partial" instead of "Complete", typically lowering the CVSS Base Score to 7.5 denoting that the compromise does not extend to the underlying Operating System.  Also, as is typical in the Critical Patch Update for Java SE, most of the vulnerabilities affect Java and Java FX client deployments only.  Only 2 of the Java SE vulnerabilities fixed in this Critical Patch Update affect client and server deployments of Java SE, and only one affects server deployments of JSSE.  This reflects the fact that Java running on servers operate in a more secure and controlled environment.  As discussed during a number of sessions at JavaOne, Oracle is considering security enhancements for Java in desktop and browser environments.  Finally, note that the Critical Patch Update for Java SE is cumulative, in other words it includes all previously released security fixes, including the fix provided through Security Alert CVE-2012-4681, which was released on August 30, 2012. For More Information: The October 2012 Critical Patch Update advisory is located at http://www.oracle.com/technetwork/topics/security/cpuoct2012-1515893.html The October 2012 Critical Patch Update for Java SE advisory is located at http://www.oracle.com/technetwork/topics/security/javacpuoct2012-1515924.html.  An online video about the importance of keeping up with Java releases and the use of the Java auto update is located at http://medianetwork.oracle.com/video/player/1218969104001 More information about Oracle Software Security Assurance is located at http://www.oracle.com/us/support/assurance/index.html  

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• Why your Netapp is so slow...

  - by Darius Zanganeh

  Have you ever wondered why your Netapp FAS box is slow and doesn't perform well at large block workloads?  In this blog entry I will give you a little bit of information that will probably help you understand why it’s so slow, why you shouldn't use it for applications that read and write in large blocks like 64k, 128k, 256k ++ etc..  Of course since I work for Oracle at this time, I will show you why the ZS3 storage boxes are excellent choices for these types of workloads. Netapp’s Fundamental Problem The fundamental problem you have running these workloads on Netapp is the backend block size of their WAFL file system.  Every application block on a Netapp FAS ends up in a 4k chunk on a disk. Reference:  Netapp TR-3001 Whitepaper Netapp has proven this lacking large block performance fact in at least two different ways. They have NEVER posted an SPC-2 Benchmark yet they have posted SPC-1 and SPECSFS, both recently. In 2011 they purchased Engenio to try and fill this GAP in their portfolio. Block Size Matters So why does block size matter anyways?  Many applications use large block chunks of data especially in the Big Data movement.  Some examples are SAS Business Analytics, Microsoft SQL, Hadoop HDFS is even 64MB! Now let me boil this down for you.  If an application such MS SQL is writing data in a 64k chunk then before Netapp actually writes it on disk it will have to split it into 16 different 4k writes and 16 different disk IOPS.  When the application later goes to read that 64k chunk the Netapp will have to again do 16 different disk IOPS.  In comparison the ZS3 Storage Appliance can write in variable block sizes ranging from 512b to 1MB.  So if you put the same MSSQL database on a ZS3 you can set the specific LUNs for this database to 64k and then when you do an application read/write it requires only a single disk IO.  That is 16x faster!  But, back to the problem with your Netapp, you will VERY quickly run out of disk IO and hit a wall.  Now all arrays will have some fancy pre fetch algorithm and some nice cache and maybe even flash based cache such as a PAM card in your Netapp but with large block workloads you will usually blow through the cache and still need significant disk IO.  Also because these datasets are usually very large and usually not dedupable they are usually not good candidates for an all flash system.  You can do some simple math in excel and very quickly you will see why it matters.  Here are a couple of READ examples using SAS and MSSQL.  Assume these are the READ IOPS the application needs even after all the fancy cache and algorithms.   Here is an example with 128k blocks.  Notice the numbers of drives on the Netapp! Here is an example with 64k blocks You can easily see that the Oracle ZS3 can do dramatically more work with dramatically less drives.  This doesn't even take into account that the ONTAP system will likely run out of CPU way before you get to these drive numbers so you be buying many more controllers.  So with all that said, lets look at the ZS3 and why you should consider it for any workload your running on Netapp today.  ZS3 World Record Price/Performance in the SPC-2 benchmark ZS3-2 is #1 in Price Performance $12.08ZS3-2 is #3 in Overall Performance 16,212 MBPS Note: The number one overall spot in the world is held by an AFA 33,477 MBPS but at a Price Performance of $29.79.  A customer could purchase 2 x ZS3-2 systems in the benchmark with relatively the same performance and walk away with $600,000 in their pocket.

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• Changes in licence in forked project what are my rights?

  - by Wes

  Hi I'm intrested in using the apparently now defunct app-mdi libray in a flex application for a paying customer. http://sourceforge.net/projects/appmdi/ It appears that the app-mdi project has been forked from flex-mdi and indeed the code has so much in common it would appear almost identical to the origional code. Now in the original source flex-mdi the following licence appears in the source code /* Copyright (c) 2007 FlexMDI Contributors. See: http://code.google.com/p/flexmdi/wiki/ProjectContributors Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. */ However in the app-mdi library on the same file the following licence appears. Copyright (c) 2010, TRUEAGILE All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Neither the name of the TRUEAGILE nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. */ Now I've no problem with the licence except for the line. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. The copyright notice in its entireity makes no sense in binary material. Specifically talking about redistobutions in the binary form. Finally the question is what exactly has to be shown on web clients who access softare that utilises this library? Also is changing the licence in this manner actually allowed?

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• STOP PRESS: FY15 Q1 Oracle ZS3 Contest for Partners

  - by Cinzia Mascanzoni

  04 JUNE 2014 Oracle EMEA Partners Stop Press Stay Connected Oracle Media Network   OPN on PartnerCast   STOP PRESS: FY15 Q1 Oracle ZS3 Contest for PartnersShare an unforgettable experience at the Teatro Alla Scala in Milan Dear valued Partner, We are pleased to launch a partner contest exclusive to our partners dedicated to promoting and selling Oracle Systems! You are essential to the success of Oracle and we want to recognize your contribution and effort in driving Oracle Storage to the market. To show our appreciation we are delighted to announce a contest, giving the winners the opportunity to attend a roundtable chaired by Senior Oracle Executives and spend an unforgettable evening at the magnificent Teatro Alla Scala in Milan, followed by a stay at the Grand Hotel et de Milan, courtesy of Oracle. Recognition will be given to 12 partner companies (10 VARs & 2 VADs) who will be recognized for their ZFS storage booking achievement in the broad market between June 1st and July 18th 2014. Criteria of Eligibility A minimum deal value of $30k is required for qualification Partners who are wholly or partially owned by a public sector organization are not eligible for participation Winners The winning VARs will be: The highest ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region (1) The highest Oracle on Oracle (2) ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region The winning VADs (3) will be: The highest ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA The highest Oracle on Oracle (2) ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA (1) Two VAR winners for each EMEA region – Eastern Europe & CIS, Middle East & Africa, South Europe, North Europe, UK/Ireland & Israel - as per the criteria outlined above(2) Oracle on Oracle, in this instance, means ZS3 or ZBA storage attached to DB or DB options, Engineered Systems or Sparc servers sold to the same customer by the same partner within the contest timelines.(3) Two VAD winners, one for each of the criteria outlined above, will be selected from across EMEA. Oracle shall be the final arbiter in selecting the winners. All winners will be notified via their Oracle account manager. Full details about the contest, expenses covered by Oracle and timetable of events can be found on the Oracle EMEA Hardware (Servers & Storage) Partner Community workspace (FY15 Q1 ZFS Partner Contest). Access to the community workspace requires membership. If you are not a member please register here. The Prize Winners will be invited to participate to a roundtable chaired by Oracle on Monday September 8th 2014 in Milan and to be guests of Oracle in the evening of September 8th, 2014 at the Teatro Alla Scala. The evening will comprise of a private tour of the Scala museum, cocktail reception at the elegant museum rooms and attending the performance by the renowned Soprano, Maria Agresta. Our guests will then retire for the evening to the Grand Hotel et de Milan, courtesy of Oracle. Good Luck!! For more information, please contact Sasan Moaveni. Regards, Olivier TordoSenior Director - Systems Business DevelopmentOracle EMEA Alliances & Channels Resources EMEA Hardware Partner Community EMEA Oracle Partner Days Find Partner Events EMEA Partner News Blog EMEA Partner Enablement Blog Oracle PartnerNetwork Copyright © 2014, Oracle and/or its affiliates.All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• How to Set Up Your Enterprise Social Organization?

  - by Richard Lefebvre

  By Mike Stiles on Dec 04, 2012 The rush for business organizations to establish, grow, and adopt social was driven out of necessity and inevitability. The result, however, was a sudden, booming social presence creating touch points with customers, partners and influencers, but without any corporate social organization or structure in place to effectively manage it. Even today, many business leaders remain uncertain as to how to corral this social media thing so that it makes sense for their enterprise. Imagine their panic when they hear one of the most beneficial approaches to corporate use of social involves giving up at least some hierarchical control and empowering employees to publicly engage customers. And beyond that, they should also be empowered, regardless of their corporate status, to engage and collaborate internally, spurring “off the grid” innovation. An HBR blog points out that traditionally, enterprise organizations function from the top down, and employees work end-to-end, structured around business processes. But the social enterprise opens up structures that up to now have not exactly been embraced by turf-protecting executives and managers. The blog asks, “What if leaders could create a future where customers, associates and suppliers are no longer seen as objects in the system but as valued sources of innovation, ideas and energy?” What if indeed? The social enterprise activates internal resources without the usual obsession with position. It is the dawn of mass collaboration. That does not, however, mean this mass collaboration has to lead to uncontrolled chaos. In an extended interview with Oracle, Altimeter Group analyst Jeremiah Owyang and Oracle SVP Reggie Bradford paint a complete picture of today’s social enterprise, including internal organizational structures Altimeter Group has seen emerge. One sign of a mature social enterprise is the establishing of a social Center of Excellence (CoE), which serves as a hub for high-level social strategy, training and education, research, measurement and accountability, and vendor selection. This CoE is led by a corporate Social Strategist, most likely from a Marketing or Corporate Communications background. Reporting to them are the Community Managers, the front lines of customer interaction and engagement; business unit liaisons that coordinate the enterprise; and social media campaign/product managers, social analysts, and developers. With content rising as the defining factor for social success, Altimeter also sees a Content Strategist position emerging. Across the enterprise, Altimeter has seen 5 organizational patterns. Watching the video will give you the pros and cons of each. Decentralized - Anyone can do anything at any time on any social channel. Centralized – One central groups controls all social communication for the company. Hub and Spoke – A centralized group, but business units can operate their own social under the hub’s guidance and execution. Most enterprises are using this model. Dandelion – Each business unit develops their own social strategy & staff, has its own ability to deploy, and its own ability to engage under the central policies of the CoE. Honeycomb – Every employee can do social, but as opposed to the decentralized model, it’s coordinated and monitored on one platform. The average enterprise has a whopping 178 social accounts, nearly ¼ of which are usually semi-idle and need to be scrapped. The last thing any C-suite needs is to cope with fragmented technologies, solutions and platforms. It’s neither scalable nor strategic. The prepared, effective social enterprise has a technology partner that can quickly and holistically integrate emerging platforms and technologies, such that whatever internal social command structure you’ve set up can continue efficiently executing strategy without skipping a beat. @mikestiles

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• SPARC T5-8 Servers EMEA Acceleration Promotion for Partners

  - by mseika

  Dear all We are pleased to announce the EMEA T5-8 Acceleration Promotion, a price promotion that, for a limited time, makes the T5-8 server available to our EMEA partners at a very attractive discount. Why the SPARC T5-8 server Oracle's SPARC servers running Oracle Solaris are ideal for mission-critical applications requiring high performance, best-in-class availability, and unmatched scalability on all application tiers. SPARC servers include built-in virtualization, systems management, and security at no additional cost. Designed for applications that demand the highest performance and 24x7 availability. Oracle's SPARC T5-8 server is the fastest and the most advanced, scalable midrange server in the Oracle portfolio. The Oracle SPARC T5-8 server is in the sweet spot of the UNIX midrange, and directly competing with IBM P770(+) and P780(+) systems, with a 7x price advantage (see official Oracle press release) over a similarly configured P780 system! What are we offering Effective immediately, the fully-configured T5-8 server is available to VADs with a 38% discount off price list: this is 8 additional points on top of the standard 30% contractual discount. The promo will be communicated to VADs and VARs, and VADs are expected to pass the additional discount through to the VARs. Resellers will be encouraged to use this attractive price to position T5-8 versus the competition, accelerate T5-8 sales, and use the increased margin to offer additional services to their end users - thus expanding their footprint within their customers and making the T5-8 business proposition even more compelling. This is a unique opportunity for partners to expand their base and beat the competition with a 7x price advantage over a similarly configured IBM P780. This price promotion is only available to OPN Partners, and is valid until November 30, 2013. What's in it for Partners  More competitive price More customer budget available for more projects: attach migration services, training, ... Opportunity to attach Storage, and additional Software Higher win rate Additional Details The promotion is valid for the existing configurations of T5-8 with 8 CPU and different memory configurations, including all X-options that are part of the system and ordered at the same time. 8% additional discount to the VAD on full T5-8 - Including X-Options: Cat V (30% + 8% additional): System, CPU, Memory, Disks, Ethernet Cat U (22% + 8% additional): Infiniband HCA Cat W (30% + 8% additional): FC/SAS HBA / FCoE CNA Partner eligibilty criteria Standard requirements apply. Partners must: be an OPN member in good standing, at Gold level or above meet the Resale criteria in the SPARC T-Series servers Knowledge Zone have a right to distribute hardware via the Full Use Distribution Agreement, with Hardware Addendum if applicable. Order process The promotion is available until November 30, 2013. VADs place the order via Oracle Partner Store. A request for extra-discount has to be raised in advance using the standard process for available configs: input the configuration apply the suggested discounts submit the request in the request documentation, please refer to EMEA T5-8 FY14H1 Channel Promotion as approved in GDMT GT-EB2-Q413-107C This promotion is only valid for the T5-8 configurations stated in this announcement. Any change, or additional products / items not listed explicitly, can be ordered at the same time and will follow standard approval process. Key contacts Your local A&C organization For questions on EMEA Partner Programs for Servers: Giuseppe Facchetti For questions on the T5-8 product: Martin de Jong Best regards, Olivier Tordo Senior Director, Sales & Strategy, Hardware SolutionsEMEA Alliances & Channels Paul Flannery Senior Director, EMEA Servers Product Management

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• SPARC T5-8 Servers EMEA Acceleration Promotion for Partners

  - by mseika

  Dear all We are pleased to announce the EMEA T5-8 Acceleration Promotion, a price promotion that, for a limited time, makes the T5-8 server available to our EMEA partners at a very attractive discount. Why the SPARC T5-8 server Oracle's SPARC servers running Oracle Solaris are ideal for mission-critical applications requiring high performance, best-in-class availability, and unmatched scalability on all application tiers. SPARC servers include built-in virtualization, systems management, and security at no additional cost. Designed for applications that demand the highest performance and 24x7 availability. Oracle's SPARC T5-8 server is the fastest and the most advanced, scalable midrange server in the Oracle portfolio. The Oracle SPARC T5-8 server is in the sweet spot of the UNIX midrange, and directly competing with IBM P770(+) and P780(+) systems, with a 7x price advantage (see official Oracle press release) over a similarly configured P780 system! What are we offering Effective immediately, the fully-configured T5-8 server is available to VADs with a 38% discount off price list: this is 8 additional points on top of the standard 30% contractual discount. The promo will be communicated to VADs and VARs, and VADs are expected to pass the additional discount through to the VARs. Resellers will be encouraged to use this attractive price to position T5-8 versus the competition, accelerate T5-8 sales, and use the increased margin to offer additional services to their end users - thus expanding their footprint within their customers and making the T5-8 business proposition even more compelling. This is a unique opportunity for partners to expand their base and beat the competition with a 7x price advantage over a similarly configured IBM P780. This price promotion is only available to OPN Partners, and is valid until November 30, 2013. What's in it for Partners  More competitive price More customer budget available for more projects: attach migration services, training, ... Opportunity to attach Storage, and additional Software Higher win rate Additional Details The promotion is valid for the existing configurations of T5-8 with 8 CPU and different memory configurations, including all X-options that are part of the system and ordered at the same time. 8% additional discount to the VAD on full T5-8 - Including X-Options: Cat V (30% + 8% additional): System, CPU, Memory, Disks, Ethernet Cat U (22% + 8% additional): Infiniband HCA Cat W (30% + 8% additional): FC/SAS HBA / FCoE CNA Partner eligibilty criteria Standard requirements apply. Partners must: be an OPN member in good standing, at Gold level or above meet the Resale criteria in the SPARC T-Series servers Knowledge Zone have a right to distribute hardware via the Full Use Distribution Agreement, with Hardware Addendum if applicable. Order process The promotion is available until November 30, 2013. VADs place the order via Oracle Partner Store. A request for extra-discount has to be raised in advance using the standard process for available configs: input the configuration apply the suggested discounts submit the request in the request documentation, please refer to EMEA T5-8 FY14H1 Channel Promotion as approved in GDMT GT-EB2-Q413-107C This promotion is only valid for the T5-8 configurations stated in this announcement. Any change, or additional products / items not listed explicitly, can be ordered at the same time and will follow standard approval process. Key contacts Your local A&C organization For questions on EMEA Partner Programs for Servers: Giuseppe Facchetti For questions on the T5-8 product: Martin de Jong Best regards, Olivier Tordo Senior Director, Sales & Strategy, Hardware SolutionsEMEA Alliances & Channels Paul Flannery Senior Director, EMEA Servers Product Management

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• SPARC T5-8 Servers EMEA Acceleration Promotion for Partners

  - by mseika

  Dear all We are pleased to announce the EMEA T5-8 Acceleration Promotion, a price promotion that, for a limited time, makes the T5-8 server available to our EMEA partners at a very attractive discount. Why the SPARC T5-8 server Oracle's SPARC servers running Oracle Solaris are ideal for mission-critical applications requiring high performance, best-in-class availability, and unmatched scalability on all application tiers. SPARC servers include built-in virtualization, systems management, and security at no additional cost. Designed for applications that demand the highest performance and 24x7 availability. Oracle's SPARC T5-8 server is the fastest and the most advanced, scalable midrange server in the Oracle portfolio. The Oracle SPARC T5-8 server is in the sweet spot of the UNIX midrange, and directly competing with IBM P770(+) and P780(+) systems, with a 7x price advantage (see official Oracle press release) over a similarly configured P780 system! What are we offering Effective immediately, the fully-configured T5-8 server is available to VADs with a 38% discount off price list: this is 8 additional points on top of the standard 30% contractual discount. The promo will be communicated to VADs and VARs, and VADs are expected to pass the additional discount through to the VARs. Resellers will be encouraged to use this attractive price to position T5-8 versus the competition, accelerate T5-8 sales, and use the increased margin to offer additional services to their end users - thus expanding their footprint within their customers and making the T5-8 business proposition even more compelling. This is a unique opportunity for partners to expand their base and beat the competition with a 7x price advantage over a similarly configured IBM P780. This price promotion is only available to OPN Partners, and is valid until November 30, 2013. What's in it for Partners  More competitive price More customer budget available for more projects: attach migration services, training, ... Opportunity to attach Storage, and additional Software Higher win rate Additional Details The promotion is valid for the existing configurations of T5-8 with 8 CPU and different memory configurations, including all X-options that are part of the system and ordered at the same time. 8% additional discount to the VAD on full T5-8 - Including X-Options: Cat V (30% + 8% additional): System, CPU, Memory, Disks, Ethernet Cat U (22% + 8% additional): Infiniband HCA Cat W (30% + 8% additional): FC/SAS HBA / FCoE CNA Partner eligibilty criteria Standard requirements apply. Partners must: be an OPN member in good standing, at Gold level or above meet the Resale criteria in the SPARC T-Series servers Knowledge Zone have a right to distribute hardware via the Full Use Distribution Agreement, with Hardware Addendum if applicable. Order process The promotion is available until November 30, 2013. VADs place the order via Oracle Partner Store. A request for extra-discount has to be raised in advance using the standard process for available configs: input the configuration apply the suggested discounts submit the request in the request documentation, please refer to EMEA T5-8 FY14H1 Channel Promotion as approved in GDMT GT-EB2-Q413-107C This promotion is only valid for the T5-8 configurations stated in this announcement. Any change, or additional products / items not listed explicitly, can be ordered at the same time and will follow standard approval process. Key contacts Your local A&C organization For questions on EMEA Partner Programs for Servers: Giuseppe Facchetti For questions on the T5-8 product: Martin de Jong Best regards, Olivier Tordo Senior Director, Sales & Strategy, Hardware SolutionsEMEA Alliances & Channels Paul Flannery Senior Director, EMEA Servers Product Management

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• SPARC T5-8 Servers EMEA Acceleration Promotion for Partners

  - by mseika

  Dear all We are pleased to announce the EMEA T5-8 Acceleration Promotion, a price promotion that, for a limited time, makes the T5-8 server available to our EMEA partners at a very attractive discount. Why the SPARC T5-8 server Oracle's SPARC servers running Oracle Solaris are ideal for mission-critical applications requiring high performance, best-in-class availability, and unmatched scalability on all application tiers. SPARC servers include built-in virtualization, systems management, and security at no additional cost. Designed for applications that demand the highest performance and 24x7 availability. Oracle's SPARC T5-8 server is the fastest and the most advanced, scalable midrange server in the Oracle portfolio. The Oracle SPARC T5-8 server is in the sweet spot of the UNIX midrange, and directly competing with IBM P770(+) and P780(+) systems, with a 7x price advantage (see official Oracle press release) over a similarly configured P780 system! What are we offering Effective immediately, the fully-configured T5-8 server is available to VADs with a 38% discount off price list: this is 8 additional points on top of the standard 30% contractual discount. The promo will be communicated to VADs and VARs, and VADs are expected to pass the additional discount through to the VARs. Resellers will be encouraged to use this attractive price to position T5-8 versus the competition, accelerate T5-8 sales, and use the increased margin to offer additional services to their end users - thus expanding their footprint within their customers and making the T5-8 business proposition even more compelling. This is a unique opportunity for partners to expand their base and beat the competition with a 7x price advantage over a similarly configured IBM P780. This price promotion is only available to OPN Partners, and is valid until November 30, 2013. What's in it for Partners  More competitive price More customer budget available for more projects: attach migration services, training, ... Opportunity to attach Storage, and additional Software Higher win rate Additional Details The promotion is valid for the existing configurations of T5-8 with 8 CPU and different memory configurations, including all X-options that are part of the system and ordered at the same time. 8% additional discount to the VAD on full T5-8 - Including X-Options: Cat V (30% + 8% additional): System, CPU, Memory, Disks, Ethernet Cat U (22% + 8% additional): Infiniband HCA Cat W (30% + 8% additional): FC/SAS HBA / FCoE CNA Partner eligibilty criteria Standard requirements apply. Partners must: be an OPN member in good standing, at Gold level or above meet the Resale criteria in the SPARC T-Series servers Knowledge Zone have a right to distribute hardware via the Full Use Distribution Agreement, with Hardware Addendum if applicable. Order process The promotion is available until November 30, 2013. VADs place the order via Oracle Partner Store. A request for extra-discount has to be raised in advance using the standard process for available configs: input the configuration apply the suggested discounts submit the request in the request documentation, please refer to EMEA T5-8 FY14H1 Channel Promotion as approved in GDMT GT-EB2-Q413-107C This promotion is only valid for the T5-8 configurations stated in this announcement. Any change, or additional products / items not listed explicitly, can be ordered at the same time and will follow standard approval process. Key contacts Your local A&C organization For questions on EMEA Partner Programs for Servers: Giuseppe Facchetti For questions on the T5-8 product: Martin de Jong Best regards, Olivier Tordo Senior Director, Sales & Strategy, Hardware SolutionsEMEA Alliances & Channels Paul Flannery Senior Director, EMEA Servers Product Management

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• A Forming Repository of Script Samples for Automating Windows Server 2012 and Windows 8

  - by Jialiang

  Compared with Windows Server 2008/R2 that provides about 230 cmdlets, Windows Server 2012 beats that by a factor of over 10 shipping ~ 2,430 cmdlets.  You can automate almost every aspect of the server.   The new PowerShell 3.0, like Windows Server 2012, has a ton of new features.  In this automation script-centric move, Microsoft All-In-One Script Framework (AIOSF) is ready to support IT Pros with many new services and offerings coming this year.  We sincerely hope that the IT community will benefit from the effort. Here is the first one among our new services and offerings:  The team is preparing a large set of Windows 8 / Windows Server 2012 script samples based on frequently asked IT tasks that we collect in TechNet forums and support calls to Microsoft.   Because the script topics come from frequently asked IT tasks, we hope that these script samples can be helpful to many IT Pros worldwide.   With the General Availability of Windows Server 2012, we release the first three Windows Server 2012 / Windows 8 script samples today.    Get Network Adapter Properties in Windows Server 2012 and Windows 8 (PowerShell) http://gallery.technet.microsoft.com/scriptcenter/Get-Network-Adapter-37c5a913 Description: This script could be used to get network adapter properties and advanced properties in Windows Server 2012 and Windows 8. It combines the outputs of Get-NetAdapter and Get-NetAdapterAdvancedProperty. It can generate a report of network adapter configuration settings. Use Scenarios: In a real world, IT Administrators are required to check the configuration of network adapters after the deployment of new servers. One typical example is the duplex setting of network adapters. Also, IT administrators need to maintain a server list which contains network adapter configuration settings in a regular basis. Before Windows Server 2012, IT administrators often feel difficulties to handle these tasks. Acknowledgement: Thanks Greg Gu from AIOSF for collecting this script topic, and writing the script sample.  Thanks James Adams (Microsoft Premier Field Engineer) for reviewing the script sample and ensuring its quality.   How to batch create virtual machines in Windows Server 2012 (PowerShell) http://gallery.technet.microsoft.com/scriptcenter/How-to-batch-create-9efd1811 Description: This PowerShell Script illustrates how to batch create multiple virtual machines based on comma delimited file by using PowerShell 3.0 in Windows Server 2012. Use Scenarios: IT admin requires to batch creating virtual machines in Windows Server 2012, although they can use few commands due to the lack of programming knowledge. Although it’s a set of Hyper-V command-lets within Windows PowerShell, IT Admins are reluctant to use them except simple a command which is widely used. Acknowledgement: Thanks Anders Wang from AIOSF for collecting this script topic and writing the script sample.  Thanks Christopher Norris for reviewing the script sample and ensuring its quality before publishing.   Remove Windows Store Apps in Windows 8 (PowerShell) http://gallery.technet.microsoft.com/scriptcenter/Remove-Windows-Store-Apps-a00ef4a4 Description: This script can be used to remove multiple Windows Store Apps from a user account in Windows 8. It provides a list of installed Windows Store applications. You can specify the application IDs, and remove them all at once. Use Scenarios: 1. In Windows 8, you can remove a single Windows Store App by right-clicking the tile in the Start menu and choosing the uninstall command.  However, no command is provided for removing multiple Windows Store Apps all at once. If you want to do so, you can use this script sample. 2. Sometimes Windows Store Apps may crash in Windows 8.  Even though you can successfully uninstall and reinstall the App, the application may still crash after the reinstallation.  In this situation, you can use this example script to remove these Windows Store Apps cleanly. Acknowledgement: Thanks Edward Qi from AIOSF for collecting the script idea and composing the script sample.  Thanks James Adams (Microsoft Premier Field Engineer) for reviewing the script sample and ensuring its quality.   This is just the beginning, and more and more script samples are coming.  You can follow our blog (http://blogs.technet.com/b/onescript) to get the latest customer-driven script samples for Windows Server 2012 and Windows 8.

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• Die glücklichen Gewinner der Oracle Partner Awards Germany 2012

  - by A&C Redaktion

  Es war ein Höhepunkt des Oracle Partner Days: Die Award Ceremony, auf der deutsche Oracle Partner für ihr besonderes Engagement und herausragende Erfolge bei der Spezialisierung ausgezeichnet wurden. Jeder Preisträger erhielt neben dem Award eine Urkunde sowie einen Wertscheck in Höhe von 2.000 Euro für eine Demand Generation Kampagne. Wir gratulieren allen Gewinnern ganz herzlich und stellen sie Ihnen im Folgenden kurz vor:Database Partner of the Year Germany: inforsacom Informationssysteme GmbHDass der EMEA Database Partner of the Year inforsacom auch im bundesweiten Vergleich überzeugen würde, war keine große Überraschung, ist aber ein Riesenerfolg! Übrigens war inforsacom auch schon 2011 unter den Preisträgern des OPN Day Satellite (wir berichteten). Der Platinum Partner inforsacom Informationssysteme GmbH entwickelt und liefert seit 1997 integrierte IT-Lösungen im Data-Center. Als „trusted advisor“ ist es ein Schwerpunkt von Inforsacom, in der Beratung den größtmöglichen Kundennutzen aufzuzeigen. inforsacom setzt einen deutlichen Fokus auf Oracle Datenbanktechnologien sowie das Hardware und Engineered Systems Portfolio -  inklusive der damit verbundenen Spezialisierung und Ausbildung der Mitarbeiter. Middleware Partner of the Year Germany: People at Work Systems AGZum Middleware Partner of the Year wurde die People at Work Systems AG gekürt, ein Software- und Beratungsunternehmen aus München, das  Kunden individuelle Dienstleistungen und Lösungen für Customer Relationship Management (CRM) und  Business Process Management (BPM) auf der Basis von Oracle anbietet. Seit Jahren zeigt der Oracle Partner ein hohes Commitment zu Oracle, unter anderem durch sein umfassendes Engagement im Rahmen der Solution Partner Community SOA. Die große technologische und vertriebliche Kompetenz in Sachen BPM, SOA & Integration hat die People at Work GmbH in verschiedenen komplexen Fusion Middleware-Projekten erfolgreich unter Beweis gestellt. Applications Partner of the Year Germany: ifb AGDie ifb-group deckt als einer der wenigen Partner das komplette Hyperion, Oracle EPM und BI Portfolio ab. Dabei ist das Markenzeichen der ifb die enge Verbindung von Fachexpertise und Umsetzungsstärke, denn weltweit setzen über 800 Unternehmen seit vielen Jahren erfolgreich auf Lösungen der ifb. Der Award „Applications Partner of the Year“ würdigt die Spezialisierung der ifb auf EPM. Industry Partner of the Year Germany: PORTRIX LOGISTIC SOFTWARE GmbHÜber den Preis als bester Industry Partner freute sich die PORTRIX LOGISTIC SOFTWARE GmbH aus Hamburg, eine Tochter der portrix.net GmbH. Mit einer eigenen Software-Lösung bietet der ISV Speditionen eine Lösung an, die die Abrechnung und Transparenz von Vertragskonditionen über die ganze Transportkette hinweg vereinfacht. Die Unternehmensgruppe portrix.net ist mit mehr als vier Spezialisierungen mit sehr gutem Oracle Know-how ausgestattet und somit in der Lage, zu unterschiedlichsten Anforderungen von Endkunden und Oracle Partnern exzellent zu beraten. Oracle Accelerate Partner of the Year Germany: ICP Solution GmbHICP Solution unterstützt als "One-Stop-Shop" auf dem europäischen Markt Kunden in allen Fragen rund um PLM und Agile von Oracle. Das Leistungsspektrum reicht dabei von der Prozessoptimierung und PLM Einführung, über ERP Integration bis hin zum Wartungsvertrag und speziellen Schulungen.Server & Storage Systems Partner of the Year Germany: CCF AGDie CCF AG ist schon seit 19 Jahren ein überzeugter Sun/Oracle Partner, der ca. 90% seines Umsatzes mit Sun/Oracle Produkten macht. Als flexibles regionales Unternehmen mit angeschlossener Consulting Firma, die auf Solaris und Unix spezialisiert ist, ist die CCF einer der wenigen Oracle Partner mit eigenen Solaris Administratoren. Der Award würdigt auch die herausragenden Umsatzergebnisse von CCF im Hardware Segment.Oracle on Oracle Partner of the Year Germany: anykey GmbHAuch ankey ist bereits ein langjähriger Partner von Sun/Oracle und verfügt über hohes Consulting-Know-how. 2012 ist anykey richtig durchgestartet: Viele Zertifizierungen sowie Datenbankspezialisierung wurden erworben und der Platinum Partner hat sich damit den Bereich „Oracle on Oracle“ erschlossen. Durch die erfolgreiche Platzierung bei Kunden konnte anykey im letzten Fiskaljahr sogar den Umsatz verdoppeln.

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• Die glücklichen Gewinner der Oracle Partner Awards Germany 2012

  - by A&C Redaktion

  Es war ein Höhepunkt des Oracle Partner Days: Die Award Ceremony, auf der deutsche Oracle Partner für ihr besonderes Engagement und herausragende Erfolge bei der Spezialisierung ausgezeichnet wurden. Jeder Preisträger erhielt neben dem Award eine Urkunde sowie einen Wertscheck in Höhe von 2.000 Euro für eine Demand Generation Kampagne. Wir gratulieren allen Gewinnern ganz herzlich und stellen sie Ihnen im Folgenden kurz vor:Database Partner of the Year Germany: inforsacom Informationssysteme GmbHDass der EMEA Database Partner of the Year inforsacom auch im bundesweiten Vergleich überzeugen würde, war keine große Überraschung, ist aber ein Riesenerfolg! Übrigens war inforsacom auch schon 2011 unter den Preisträgern des OPN Day Satellite (wir berichteten). Der Platinum Partner inforsacom Informationssysteme GmbH entwickelt und liefert seit 1997 integrierte IT-Lösungen im Data-Center. Als „trusted advisor“ ist es ein Schwerpunkt von Inforsacom, in der Beratung den größtmöglichen Kundennutzen aufzuzeigen. inforsacom setzt einen deutlichen Fokus auf Oracle Datenbanktechnologien sowie das Hardware und Engineered Systems Portfolio -  inklusive der damit verbundenen Spezialisierung und Ausbildung der Mitarbeiter. Middleware Partner of the Year Germany: People at Work Systems AGZum Middleware Partner of the Year wurde die People at Work Systems AG gekürt, ein Software- und Beratungsunternehmen aus München, das  Kunden individuelle Dienstleistungen und Lösungen für Customer Relationship Management (CRM) und  Business Process Management (BPM) auf der Basis von Oracle anbietet. Seit Jahren zeigt der Oracle Partner ein hohes Commitment zu Oracle, unter anderem durch sein umfassendes Engagement im Rahmen der Solution Partner Community SOA. Die große technologische und vertriebliche Kompetenz in Sachen BPM, SOA & Integration hat die People at Work GmbH in verschiedenen komplexen Fusion Middleware-Projekten erfolgreich unter Beweis gestellt. Applications Partner of the Year Germany: ifb AGDie ifb-group deckt als einer der wenigen Partner das komplette Hyperion, Oracle EPM und BI Portfolio ab. Dabei ist das Markenzeichen der ifb die enge Verbindung von Fachexpertise und Umsetzungsstärke, denn weltweit setzen über 800 Unternehmen seit vielen Jahren erfolgreich auf Lösungen der ifb. Der Award „Applications Partner of the Year“ würdigt die Spezialisierung der ifb auf EPM. Industry Partner of the Year Germany: PORTRIX LOGISTIC SOFTWARE GmbHÜber den Preis als bester Industry Partner freute sich die PORTRIX LOGISTIC SOFTWARE GmbH aus Hamburg, eine Tochter der portrix.net GmbH. Mit einer eigenen Software-Lösung bietet der ISV Speditionen eine Lösung an, die die Abrechnung und Transparenz von Vertragskonditionen über die ganze Transportkette hinweg vereinfacht. Die Unternehmensgruppe portrix.net ist mit mehr als vier Spezialisierungen mit sehr gutem Oracle Know-how ausgestattet und somit in der Lage, zu unterschiedlichsten Anforderungen von Endkunden und Oracle Partnern exzellent zu beraten. Oracle Accelerate Partner of the Year Germany: ICP Solution GmbHICP Solution unterstützt als "One-Stop-Shop" auf dem europäischen Markt Kunden in allen Fragen rund um PLM und Agile von Oracle. Das Leistungsspektrum reicht dabei von der Prozessoptimierung und PLM Einführung, über ERP Integration bis hin zum Wartungsvertrag und speziellen Schulungen.Server & Storage Systems Partner of the Year Germany: CCF AGDie CCF AG ist schon seit 19 Jahren ein überzeugter Sun/Oracle Partner, der ca. 90% seines Umsatzes mit Sun/Oracle Produkten macht. Als flexibles regionales Unternehmen mit angeschlossener Consulting Firma, die auf Solaris und Unix spezialisiert ist, ist die CCF einer der wenigen Oracle Partner mit eigenen Solaris Administratoren. Der Award würdigt auch die herausragenden Umsatzergebnisse von CCF im Hardware Segment.Oracle on Oracle Partner of the Year Germany: anykey GmbHAuch ankey ist bereits ein langjähriger Partner von Sun/Oracle und verfügt über hohes Consulting-Know-how. 2012 ist anykey richtig durchgestartet: Viele Zertifizierungen sowie Datenbankspezialisierung wurden erworben und der Platinum Partner hat sich damit den Bereich „Oracle on Oracle“ erschlossen. Durch die erfolgreiche Platzierung bei Kunden konnte anykey im letzten Fiskaljahr sogar den Umsatz verdoppeln.

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• Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

  - by Applications User Experience

  Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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• A quick look at: sys.dm_os_buffer_descriptors

  - by Jonathan Allen

  SQL Server places data into cache as it reads it from disk so as to speed up future queries. This dmv lets you see how much data is cached at any given time and knowing how this changes over time can help you ensure your servers run smoothly and are adequately resourced to run your systems. This dmv gives the number of cached pages in the buffer pool along with the database id that they relate to: USE [tempdb] GO SELECT COUNT(*) AS cached_pages_count , CASE database_id WHEN 32767 THEN 'ResourceDb' ELSE DB_NAME(database_id) END AS Database_name FROM sys.dm_os_buffer_descriptors GROUP BY DB_NAME(database_id) , database_id ORDER BY cached_pages_count DESC; This gives you results which are quite useful, but if you add a new column with the code: …to convert the pages value to show a MB value then they become more relevant and meaningful. To see how your server reacts to queries, start up SSMS and connect to a test server and database – mine is called AdventureWorks2008. Make sure you start from a know position by running: -- Only run this on a test server otherwise your production server's-- performance may drop off a cliff and your phone will start ringing. DBCC DROPCLEANBUFFERS GO Now we can run a query that would normally turn a DBA’s hair white: USE [AdventureWorks2008] go SELECT * FROM [Sales].[SalesOrderDetail] AS sod INNER JOIN [Sales].[SalesOrderHeader] AS soh ON [sod].[SalesOrderID] = [soh].[SalesOrderID] …and then check our cache situation: A nice low figure – not! Almost 2000 pages of data in cache equating to approximately 15MB. Luckily these tables are quite narrow; if this had been on a table with more columns then this could be even more dramatic. So, let’s make our query more efficient. After resetting the cache with the DROPCLEANBUFFERS and FREEPROCCACHE code above, we’ll only select the columns we want and implement a WHERE predicate to limit the rows to a specific customer. SELECT [sod].[OrderQty] , [sod].[ProductID] , [soh].[OrderDate] , [soh].[CustomerID] FROM [Sales].[SalesOrderDetail] AS sod INNER JOIN [Sales].[SalesOrderHeader] AS soh ON [sod].[SalesOrderID] = [soh].[SalesOrderID] WHERE [soh].[CustomerID] = 29722 …and check our effect cache: Now that is more sympathetic to our server and the other systems sharing its resources. I can hear you asking: “What has this got to do with logging, Jonathan?” Well, a smart DBA will keep an eye on this metric on their servers so they know how their hardware is coping and be ready to investigate anomalies so that no ‘disruptive’ code starts to unsettle things. Capturing this information over a period of time can lead you to build a picture of how a database relies on the cache and how it interacts with other databases. This might allow you to decide on appropriate schedules for over night jobs or otherwise balance the work of your server. You could schedule this job to run with a SQL Agent job and store the data in your DBA’s database by creating a table with: IF OBJECT_ID('CachedPages') IS NOT NULL DROP TABLE CachedPages CREATE TABLE CachedPages ( cached_pages_count INT , MB INT , Database_Name VARCHAR(256) , CollectedOn DATETIME DEFAULT GETDATE() ) …and then filling it with: INSERT INTO [dbo].[CachedPages] ( [cached_pages_count] , [MB] , [Database_Name] ) SELECT COUNT(*) AS cached_pages_count , ( COUNT(*) * 8.0 ) / 1024 AS MB , CASE database_id WHEN 32767 THEN 'ResourceDb' ELSE DB_NAME(database_id) END AS Database_name FROM sys.dm_os_buffer_descriptors GROUP BY database_id After this has been left logging your system metrics for a while you can easily see how your databases use the cache over time and may see some spikes that warrant your attention. This sort of logging can be applied to all sorts of server statistics so that you can gather information that will give you baseline data on how your servers are performing. This means that when you get a problem you can see what statistics are out of their normal range and target you efforts to resolve the issue more rapidly.

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• My Take on Hadoop World 2011

  - by Jean-Pierre Dijcks

  I’m sure some of you have read pieces about Hadoop World and I did see some headlines which were somewhat, shall we say, interesting? I thought the keynote by Larry Feinsmith of JP Morgan Chase & Co was one of the highlights of the conference for me. The reason was very simple, he addressed some real use cases outside of internet and ad platforms. The following are my notes, since the keynote was recorded I presume you can go and look at Hadoopworld.com at some point… On the use cases that were mentioned: ETL – how can I do complex data transformation at scale Doing Basel III liquidity analysis Private banking – transaction filtering to feed [relational] data marts Common Data Platform – a place to keep data that is (or will be) valuable some day, to someone, somewhere 360 Degree view of customers – become pro-active and look at events across lines of business. For example make sure the mortgage folks know about direct deposits being stopped into an account and ensure the bank is pro-active to service the customer Treasury and Security – Global Payment Hub [I think this is really consolidation of data to cross reference activity across business and geographies] Data Mining Bypass data engineering [I interpret this as running a lot of a large data set rather than on samples] Fraud prevention – work on event triggers, say a number of failed log-ins to the website. When they occur grab web logs, firewall logs and rules and start to figure out who is trying to log in. Is this me, who forget his password, or is it someone in some other country trying to guess passwords Trade quality analysis – do a batch analysis or all trades done and run them through an analysis or comparison pipeline One of the key requests – if you can say it like that – was for vendors and entrepreneurs to make sure that new tools work with existing tools. JPMC has a large footprint of BI Tools and Big Data reporting and tools should work with those tools, rather than be separate. Security and Entitlement – how to protect data within a large cluster from unwanted snooping was another topic that came up. I thought his Elephant ears graph was interesting (couldn’t actually read the points on it, but the concept certainly made some sense) and it was interesting – when asked to show hands – how the audience did not (!) think that RDBMS and Hadoop technology would overlap completely within a few years. Another interesting session was the session from Disney discussing how Disney is building a DaaS (Data as a Service) platform and how Hadoop processing capabilities are mixed with Database technologies. I thought this one of the best sessions I have seen in a long time. It discussed real use case, where problems existed, how they were solved and how Disney planned some of it. The planning focused on three things/phases: Determine the Strategy – Design a platform and evangelize this within the organization Focus on the people – Hire key people, grow and train the staff (and do not overload what you have with new things on top of their day-to-day job), leverage a partner with experience Work on Execution of the strategy – Implement the platform Hadoop next to the other technologies and work toward the DaaS platform This kind of fitted with some of the Linked-In comments, best summarized in “Think Platform – Think Hadoop”. In other words [my interpretation], step back and engineer a platform (like DaaS in the Disney example), then layer the rest of the solutions on top of this platform. One general observation, I got the impression that we have knowledge gaps left and right. On the one hand are people looking for more information and details on the Hadoop tools and languages. On the other I got the impression that the capabilities of today’s relational databases are underestimated. Mostly in terms of data volumes and parallel processing capabilities or things like commodity hardware scale-out models. All in all I liked this conference, it was great to chat with a wide range of people on Oracle big data, on big data, on use cases and all sorts of other stuff. Just hope they get a set of bigger rooms next time… and yes, I hope I’m going to be back next year!

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• Agile Manifesto, Revisited

  - by GeekAgilistMercenary

  Again, conversations give me a zillion things to write about.  The recent conversation that has cropped up again is my various viewpoints of the Agile Manifesto.  Not all the processes that came after the manifesto was written, but just the core manifesto itself.  Just for context, here is the manifesto in all the glory. We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more. Several of the key signatories at the time went on to write some of the core books that really gave Agile Software Development traction.  If you check out the Agile Manifesto Site and do a search for any of those people, you will find a treasure trove of software development information. My 2 Cents First off, I agree with a few people out there.  Agile is not Scrum for instance.  Do NOT get these things confused when checking out Agile, or pushing forward with Scrum.  As David Starr points out in his blog entry, "About 35 minutes into this discussion, I realized I hadn?t heard a question or comment that wasn?t related to Scrum. I asked the room, ?How many people are on an agile team that is NOT using Scrum?? 5 hands. Seriously, out of about 150 people of so. 5 hands." So know, as this is one of my biggest pet peves these days, that Scrum is not Agile.  Another quote David writes, "I assure you, dear reader, 2 week time boxes does not an agile team make." This is the exact problem.  Take a look at the actual manifesto above.  First ideal, "Individuals and interactions over processes and tools".  There are a couple of meanings in this ideal, just as there are in the other written ideals.  But this one has a lot of contention with a set practice such as Scrum.  There are other formulas, namely XP (eXtreme) and Kanban are two that come to mind often.  But none of these are Agile, but instead a process based on the ideals of Agile. Some of you may be thinking, "that?s the same thing".  Well, no, it is not.  This type of differentiation is vitally important.  Agile is a set of ideals.  Processes are nice, but they can change, they may work for some and not others.  The Agile Manifesto covers the ideals behind what is intended, that intention being to learn and find new ways to build better software. Ideals, not processes.  Definition versus implementation.  Class versus object.  The ideals are of utmost importance, the processes are secondary, the first ideal is what really lays this out for me "Individuals and interactions over processes and tools".  Yes, we need tools but we need the individuals and their interactions more. For those coming into a development team, I hope you take this to mind.  It is of utmost importance that this differentiation is known and fought for.  The second the process becomes more important than the individuals and interactions, the team will effectively lose the advantages of Agile Ideals. This is just one of my first thoughts on the topic of Agile.  I will be writing more in the near future about each of the ideals.  I will make a point to outline more of my thoughts, my opinions, and experience with the ideals of Agile and the various processes that are out there.  Maybe, I may stumble upon something new with the help of my readers?  It would be a grand overture to the ideals I hold. For the original entry, check out my personal blog with other juicy tech tidbits, rants, raves, and the like. Agilist Mercenary

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