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• Youtube video streaming slow

  - by Newbie

  When I try to stream youtube videos on my ubuntu 11.04, they don't stream smoothly. They buffer well and are choppy. Here's my Config: Laptop: Gateway NV58 Ram : 4 GB Ethernet Controller: Broadcom Corp NetLink BCM5784M Gigabit Ethernet PCIe (rev10) Let me know if you need more details. Thanks Newbie Output of "lspic": 00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07) 00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07) 00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07) 00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03) 00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03) 00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03) 00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03) 00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03) 00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03) 00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03) 00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03) 00:1d.3 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03) 00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93) 00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03) 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03) 02:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5784M Gigabit Ethernet PCIe (rev 10) 04:00.0 Network controller: Intel Corporation WiFi Link 5100

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• A Multi-Channel Contact Center Can Reduce Total Cost of Ownership

  - by Tom Floodeen

  In order to remain competitive in today’s market, CRM customers need to provide feature-rich superior call center experience to their customers across all communication channels while improving their service agent productivity. They also require their call center to be deeply integrated with their CRM system; and they need to implement all this quickly, seamlessly, and without breaking the bank. Oracle’s Siebel Customer Relationship Management (CRM) is the world’s leading application suite for automated customer-facing operations for Sales and Marketing and for managing all aspects of providing service to customers. Oracle’s Contact On Demand (COD) is a world-class carrier grade hosted multi-channel contact center solution that can be deployed in days without up-front capital expenditures or integration costs. Agents can work efficiently from anywhere in the world with 360-degree views into customer interactions and real-time business intelligence. Customers gain from rapid and personalized sales and service, while organizations can dramatically reduce costs and increase revenues Oracle’s latest update of Siebel CRM now comes pre-integrated with Oracle’s Contact On Demand. This solution seamlessly runs fully-functional contact center provided by a single vendor, significantly reducing your total cost of ownership. This solution supports Siebel 7.8 and higher for Voice and Siebel 8.1 and higher for Voice and Siebel CRM Chat.  The impressive feature list of Oracle’s COD solution includes full-control CTI toolbar with Voice, Chat, and Click to Dial features.  It also includes context-sensitive screens, automated desktops, built-in IVR, Multidimensional routing, Supervisor and Quality monitoring, and Instant Provisioning. The solution also ships with Extensible Web Services interface for implementing more complex business processes. Click here to learn how to reduce complexity and total cost of ownership of your contact center. Contact Ann Singh at [email protected] for additional information.

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• Accenture Foundation Platform for Oracle (AFPO) – Your pre-build & tested middleware platform

  - by JuergenKress

  The Accenture Foundation Platform for Oracle (AFPO) is a pre-built, tested reference application, common services framework and development accelerator for Oracle’s Fusion Middleware 11g product suite that can help to reduce development time and cost by up to 30 percent. AFPO is a unique accelerator that includes documentation, day one deliverables and quick start virtual machine images, along with access to a skilled team of resources, to reduce risk and cost while improving project quality. It can be delivered all at once or in stages, on-site, hosted, or as a cloud solution. Accenture recently released AFPO v5 for use with their clients. Accenture added significant updates in v5 including Day 1 images & documentation for Webcenter & ADF Mobile that are integrated with 30 other Oracle Middleware products that signifigantly reduced the services aspect to standing these products up. AFPO v5 also features rapid configuration and implementation capabilities for SOA/BPM integrated with Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Business Intelligence, Oracle Identity Management and Oracle ADF Mobile.  AFPO v5 also delivers a starter kit for Oracle SOA Suite which builds upon the integration methodology, leading practices and extended tooling contained within the Oracle Foundation Pack. The combination of the AFPO starter kit and Foundation Pack jump-start and streamline Oracle SOA Suite implementation initiatives, helping to reduce the risk of deploying new technologies and making architectural decisions, so clients can ultimately reduce cost, risk and the time needed for an implementation.  You'll find more information at: Accenture's website:  www.accenture.com/afpo YouTube AFPO Telestration:  http://www.youtube.com/watch?v=_x429DcHEJs Press Release Brochure Contacts: [email protected] Patrick J Sullivan (Accenture – Global Oracle Technology Lead), [email protected] SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: AFPO,Accenture,middleware platform,oracle middleware,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• How to run installation CD for second monitor?

  - by dobsoft

  I am running ubuntu 14 off of a live USB. I have a second monitor that I would like to use while using ubuntu. It has an installation cd that you have to install before using, and when I click on the .exe file the Archive Manager tries to open it and says an error occurred while loading the archive. Thanks for the help. Edit: additional information It just doesn't show up when when I'm in the display settings area. I press the locate(name is probably something else) monitor button too. I know it needs the CD because when I was using it with Windows it didn't work until I went through the installation process on the CD. If ubuntu doesn't use .exe files is there a way to use the CD still? Monitor info from label: -acer LCD monitor -model number: S200HQL Version: S200HQL bd I connect it to my computer using a VGA cord which is connected to a j5create VGA to USB adapter. Not sure if this helps: VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09) lsusb output: Bus 002 Device 004: ID 046d:c52f Logitech, Inc. Unifying Receiver Bus 002 Device 005: ID 0bc2:2100 Seagate RSS LLC Bus 002 Device 007: ID 0711:5200 Magic Control Technology Corp. Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 003: ID 1bcf:2c18 Sunplus Innovation Technology Inc. Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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• Oracle Enterprise Data Quality Adds Global Address Verification Capabilities for Greater Accuracy and Broader Location Coverage

  - by Mala Narasimharajan

  Data quality – has many flavors to it.  Product, Customer – you name the data domain and there’s data quality associated with it.  Address verification and data quality are a little different.  in that there is a tremendous amount of variation as well as nuance attached to it.  Specifically, what makes address verification challenging is that more often than not, addresses are incomplete, riddled with misspellings, incorrect postal codes are assigned to locations or non-address items are present.  Almost all data has locations, and accurate locations power a wealth of business processes: Customer Relationship Management, data quality, delivery of materials, goods or services, fraud detection, insurance risk assessment, data analytics, store and territory planning, and much more. Oracle Address Verification Server provides location-based services as well as deeper parsing and analysis capabilities for Oracle Enterprise Data Quality.  Specifically, Pre-integrated with the EDQ platform, Oracle Address Verification Server provides robust parsing, validation, as well as specialized location information for over 240 countries – all populated countries on Earth.  Oracle Enterprise Data Quality (EDQ) is a data quality platform, dedicated to address the distinct challenges of customer and product data quality, and performs advanced data profiling to identify and measure poor quality data and identify rule requirements, as well as semantic and pattern-based recognition to accurately parse and standardize data that is poorly structured.   EDQ is integrated with Oracle Master Data Management, including Oracle Customer Hub and Oracle Product Hub, as well as Oracle Data Integrator Enterprise Edition and Oracle CRM.  Address Verification Server provides key address verification services for Oracle CRM and Oracle Customer Hub.  In addition, Address Verification Server provides greater accuracy when handling address data due to its expanded sources and extensible knowledge repository, solid parsing across locales and countries as well as  adept handling of extraneous data in address fields.  For more information on Oracle Address Verification Server visit:  http://bit.ly/GMUE4H and http://bit.ly/GWf7U6

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• Is there a way to disable the hardware on/off switch for the Wireless interface?

  - by avee

  I have an HP 520 and is running the latest Ubuntu 11.10. The hardware works fine with Ubuntu with one exception: The device has a hardware switch for turning the wifi on and off. Every time the wi-fi is disabled through the hardware switch, I am unable to bring it on again. The message on the networking popup would be device not ready. What I am looking for is a way to disable the hardware switch altogether so that when users accidentally press the button, the wifi would not be disabled. There is no setting to disable the switch in the BIOS. Hardware info from lspci -nn: 00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GME Express Memory Controller Hub [8086:27ac] (rev 03) 00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) 00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03) 00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 01) 00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 01) 00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 01) 00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 01) 00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 01) 00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e1) 00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 01) 00:1f.2 IDE interface [0101]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller [8086:27c4] (rev 01) 02:06.0 CardBus bridge [0607]: ENE Technology Inc CB1410 Cardbus Controller [1524:1410] (rev 01) 02:08.0 Ethernet controller [0200]: Intel Corporation 82562ET/EZ/GT/GZ - PRO/100 VE (LOM) Ethernet Controller Mobile [8086:1068] (rev 01) 10:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection [8086:4222] (rev 02) The output from lsmod | grep iwl: iwl3945 73329 0 iwl_legacy 71499 1 iwl3945 mac80211 272785 2 iwl3945,iwl_legacy cfg80211 172392 3 iwl3945,iwl_legacy,mac80211

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• Oracle nomeada pela Forrester Leader em Enterprise Business Intelligence Platforms

  - by Paulo Folgado

  According to an October 2010 report from independent analyst firm Forrester Research, Inc., Oracle is a leader in enterprise business intelligence (BI) platforms. Forrester Research defines BI as a set of methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information, which can then be used to enable more effective strategic, tactical, and operational insights and decision-making. Written by Forrester vice president and principal analyst Boris Evelson, The Forrester Wave: Enterprise Business Intelligence Platforms, Q4 2010 states that "Oracle has built new metadata-level [Oracle Business Intelligence Enterprise Edition 11g] integration with Oracle Fusion Middleware and Oracle Fusion Applications and continues to differentiate with its versatile ROLAP engine." The report goes on, "And in addition to closing some gaps it had in 10.x versions such as lack of RIA functionality, [the Oracle Business Intelligence Enterprise Edition 11g] actually leapfrogs the competition with the Common Enterprise Information Model (CEIM)--including the ability to define actions and execute processes right from BI metadata across BI and ERP applications." "We're pleased that the Forrester Wave recognizes Oracle Business Intelligence as a leading enterprise BI platform," said Paul Rodwick, vice president of product management, Oracle Business Intelligence. Key Innovations in Oracle Business Intelligence 11g Released in August 2010, Oracle Business Intelligence 11g represents the industry's most complete, integrated, and scalable suite of BI products. Encompassing thousands of new features and enhancements, the latest release offers three key areas of innovations. * A unified environment. The industry's first unified environment for accessing and analyzing data across relational, OLAP, and XML data sources. * Enhanced usability. A new, integrated scorecard application, plus innovations in reporting, visualization, search, and collaboration. * Enhanced performance, scalability, and security. Deeper integration with Oracle Enterprise Manager 11g and other components of Oracle Fusion Middleware provide lower management costs and increased performance, scalability, and security. Read the entire Forrester Wave Report.

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• How Visual Studio 2010 and Team Foundation Server enable Compliance

  - by Martin Hinshelwood

  One of the things that makes Team Foundation Server (TFS) the most powerful Application Lifecycle Management (ALM) platform is the traceability it provides to those that use it. This traceability is crucial to enable many companies to adhere to many of the Compliance regulations to which they are bound (e.g. CFR 21 Part 11 or Sarbanes–Oxley.)   From something as simple as relating Tasks to Check-in’s or being able to see the top 10 files in your codebase that are causing the most Bugs, to identifying which Bugs and Requirements are in which Release. All that information is available and more in TFS. Although all of this tradability is available within TFS you do need to understand that it is not for free. Well… I say that, but if you are using TFS properly you will have this information with no additional work except for firing up the reporting. Using Visual Studio ALM and Team Foundation Server you can relate every line of code changes all the way up to requirements and back down through Test Cases to the Test Results. Figure: The only thing missing is Build In order to build the relationship model below we need to examine how each of the relationships get there. Each member of your team from programmer to tester and Business Analyst to Business have their roll to play to knit this together. Figure: The relationships required to make this work can get a little confusing If Build is added to this to relate Work Items to Builds and with knowledge of which builds are in which environments you can easily identify what is contained within a Release. Figure: How are things progressing Along with the ability to produce the progress and trend reports the tractability that is built into TFS can be used to fulfil most audit requirements out of the box, and augmented to fulfil the rest. In order to understand the relationships, lets look at each of the important Artifacts and how they are associated with each other… Requirements – The root of all knowledge Requirements are the thing that the business cares about delivering. These could be derived as User Stories or Business Requirements Documents (BRD’s) but they should be what the Business asks for. Requirements can be related to many of the Artifacts in TFS, so lets look at the model: Figure: If the centre of the world was a requirement We can track which releases Requirements were scheduled in, but this can change over time as more details come to light. Figure: Who edited the Requirement and when There is also the ability to query Work Items based on the History of changed that were made to it. This is particularly important with Requirements. It might not be enough to say what Requirements were completed in a given but also to know which Requirements were ever assigned to a particular release. Figure: Some magic required, but result still achieved As an augmentation to this it is also possible to run a query that shows results from the past, just as if we had a time machine. You can take any Query in the system and add a “Asof” clause at the end to query historical data in the operational store for TFS. select <fields> from WorkItems [where <condition>] [order by <fields>] [asof <date>] Figure: Work Item Query Language (WIQL) format In order to achieve this you do need to save the query as a *.wiql file to your local computer and edit it in notepad, but one imported into TFS you run it any time you want. Figure: Saving Queries locally can be useful All of these Audit features are available throughout the Work Item Tracking (WIT) system within TFS. Tasks – Where the real work gets done Tasks are the work horse of the development team, but they only as useful as Excel if you do not relate them properly to other Artifacts. Figure: The Task Work Item Type has its own relationships Requirements should be broken down into Tasks that the development team work from to build what is required by the business. This may be done by a small dedicated group or by everyone that will be working on the software team but however it happens all of the Tasks create should be a Child of a Requirement Work Item Type. Figure: Tasks are related to the Requirement Tasks should be used to track the day-to-day activities of the team working to complete the software and as such they should be kept simple and short lest developers think they are more trouble than they are worth. Figure: Task Work Item Type has a narrower purpose Although the Task Work Item Type describes the work that will be done the actual development work involves making changes to files that are under Source Control. These changes are bundled together in a single atomic unit called a Changeset which is committed to TFS in a single operation. During this operation developers can associate Work Item with the Changeset. Figure: Tasks are associated with Changesets   Changesets – Who wrote this crap Changesets themselves are just an inventory of the changes that were made to a number of files to complete a Task. Figure: Changesets are linked by Tasks and Builds   Figure: Changesets tell us what happened to the files in Version Control Although comments can be changed after the fact, the inventory and Work Item associations are permanent which allows us to Audit all the way down to the individual change level. Figure: On Check-in you can resolve a Task which automatically associates it Because of this we can view the history on any file within the system and see how many changes have been made and what Changesets they belong to. Figure: Changes are tracked at the File level What would be even more powerful would be if we could view these changes super imposed over the top of the lines of code. Some people call this a blame tool because it is commonly used to find out which of the developers introduced a bug, but it can also be used as another method of Auditing changes to the system. Figure: Annotate shows the lines the Annotate functionality allows us to visualise the relationship between the individual lines of code and the Changesets. In addition to this you can create a Label and apply it to a version of your version control. The problem with Label’s is that they can be changed after they have been created with no tractability. This makes them practically useless for any sort of compliance audit. So what do you use? Branches – And why we need them Branches are a really powerful tool for development and release management, but they are most important for audits. Figure: One way to Audit releases The R1.0 branch can be created from the Label that the Build creates on the R1 line when a Release build was created. It can be created as soon as the Build has been signed of for release. However it is still possible that someone changed the Label between this time and its creation. Another better method can be to explicitly link the Build output to the Build. Builds – Lets tie some more of this together Builds are the glue that helps us enable the next level of tractability by tying everything together. Figure: The dashed pieces are not out of the box but can be enabled When the Build is called and starts it looks at what it has been asked to build and determines what code it is going to get and build. Figure: The folder identifies what changes are included in the build The Build sets a Label on the Source with the same name as the Build, but the Build itself also includes the latest Changeset ID that it will be building. At the end of the Build the Build Agent identifies the new Changesets it is building by looking at the Check-ins that have occurred since the last Build. Figure: What changes have been made since the last successful Build It will then use that information to identify the Work Items that are associated with all of the Changesets Changesets are associated with Build and change the “Integrated In” field of those Work Items . Figure: Find all of the Work Items to associate with The “Integrated In” field of all of the Work Items identified by the Build Agent as being integrated into the completed Build are updated to reflect the Build number that successfully integrated that change. Figure: Now we know which Work Items were completed in a build Now that we can link a single line of code changed all the way back through the Task that initiated the action to the Requirement that started the whole thing and back down to the Build that contains the finished Requirement. But how do we know wither that Requirement has been fully tested or even meets the original Requirements? Test Cases – How we know we are done The only way we can know wither a Requirement has been completed to the required specification is to Test that Requirement. In TFS there is a Work Item type called a Test Case Test Cases enable two scenarios. The first scenario is the ability to track and validate Acceptance Criteria in the form of a Test Case. If you agree with the Business a set of goals that must be met for a Requirement to be accepted by them it makes it both difficult for them to reject a Requirement when it passes all of the tests, but also provides a level of tractability and validation for audit that a feature has been built and tested to order. Figure: You can have many Acceptance Criteria for a single Requirement It is crucial for this to work that someone from the Business has to sign-off on the Test Case moving from the  “Design” to “Ready” states. The Second is the ability to associate an MS Test test with the Test Case thereby tracking the automated test. This is useful in the circumstance when you want to Track a test and the test results of a Unit Test designed to test the existence of and then re-existence of a a Bug. Figure: Associating a Test Case with an automated Test Although it is possible it may not make sense to track the execution of every Unit Test in your system, there are many Integration and Regression tests that may be automated that it would make sense to track in this way. Bug – Lets not have regressions In order to know wither a Bug in the application has been fixed and to make sure that it does not reoccur it needs to be tracked. Figure: Bugs are the centre of their own world If the fix to a Bug is big enough to require that it is broken down into Tasks then it is probably a Requirement. You can associate a check-in with a Bug and have it tracked against a Build. You would also have one or more Test Cases to prove the fix for the Bug. Figure: Bugs have many associations This allows you to track Bugs / Defects in your system effectively and report on them. Change Request – I am not a feature In the CMMI Process template Change Requests can also be easily tracked through the system. In some cases it can be very important to track Change Requests separately as an Auditor may want to know what was changed and who authorised it. Again and similar to Bugs, if the Change Request is big enough that it would require to be broken down into Tasks it is in reality a new feature and should be tracked as a Requirement. Figure: Make sure your Change Requests only Affect Requirements and not rewrite them Conclusion Visual Studio 2010 and Team Foundation Server together provide an exceptional Application Lifecycle Management platform that can help your team comply with even the harshest of Compliance requirements while still enabling them to be Agile. Most Audits are heavy on required documentation but most of that information is captured for you as long a you do it right. You don’t even need every team member to understand it all as each of the Artifacts are relevant to a different type of team member. Business Analysts manage Requirements and Change Requests Programmers manage Tasks and check-in against Change Requests and Bugs Testers manage Bugs and Test Cases Build Masters manage Builds Although there is some crossover there are still rolls or “hats” that are worn. Do you thing this is all achievable? Have I missed anything that you think should be there?

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• Spirent Communications Improves Customer Experience with Knowledge Management

  - by Tony Berk

  Spirent Communications plc is a global leader in test and measurement inspiring innovation within development labs, communication networks and IT organizations. The world’s leading communications companies rely on Spirent to help design, develop, validate, and deliver world-class network, devices, and services. Spirent’s customers require high levels of support for a diverse and complex product portfolio, and the company is committed to delivering on this requirement. Spirent needed a solution to help its customers get the information they need quickly and at their convenience through its Web site. After evaluating several solutions, Spirent selected and deployed Oracle Knowledge for Web Self Service Enterprise Edition. Oracle Knowledge Management uses natural language processing to understand the true intent of each inquiry logged via the support portal’s search function. The Spirent Knowledge Base on the company’s Customer Support Center (CSC) finds the best possible answer using search enhancement features?such as communications industry-specific libraries and federation to search external sources. Spirent has reduced contact center call volume while better serving its customers. Each time a customer uses the knowledge base, they find answers faster than by calling, and it saves Spirent an average of US$210 per call?which is significant when multiplied across the thousands of calls received monthly. Oracle Knowledge also helps support engineers find answers more quickly, enabling the company to scale without adding additional support engineers. Oracle Knowledge is integrated with Spirent's Siebel Contact Center implementation to provide an integrated desktop for CRM and agent intelligence, avoiding the need for contact center personnel to toggle between various screens to address customer inquiries, thereby accelerating customer service. Click here to learn more about Sprient's use of Siebel CRM and Oracle Knowledge Management.

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• 12.04 No Sound - ALC888 / Radeon 3200HD

  - by Ross

  Evening all. I have a MSI U230 netbook, MV40 processor, 4Gb RAM with integrated ATI Radeon 3200HD grahics & an ALC888 codec integrated soundcard. It has HDMI out as well. I've tried a few distro's and have been around linux for a short time. I reckon I've settled on Ubuntu 12.04 (32bit) due to it doing pretty much everything I want it to. I'm working with a fresh install right now. I recently re-installed when I was going in circles trying to solve my problem before. I install Ubuntu and it works, except for the sound. I have tried things like reinstalling Alsa, editing my asound.conf file, installing HDA Verb and a few other things. Its at the point where I need to ask for help... Some outputs: ross@ross:~$ aplay -l ** List of PLAYBACK Hardware Devices ** card 0: SB [HDA ATI SB], device 0: ALC888 Analog [ALC888 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 ross@ross:~$ uname -r 3.2.0-34-generic-pae ross@ross:~$ lspci | grep VGA 01:05.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RS780M/RS780MN [Mobility Radeon HD 3200 Graphics] ross@ross:~$ lspci | grep Audio 00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) 01:05.1 Audio device: Advanced Micro Devices [AMD] nee ATI RS780 HDMI Audio [Radeon HD 3000-3300 Series] Added options snd-hda-intel position_fix=1 to alsa-base.conf file Unmuted all in alsamixer Can anyone suggest anything more?

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• Let's introduce the Oracle Enterprise Data Quality family!

  - by Sarah Zanchetti

  The Oracle Enterprise Data Quality family of products helps you to achieve maximum value from their business applications by delivering fit-­for-­purpose data. OEDQ is a state-of-the-art collaborative data quality profiling, analysis, parsing, standardization, matching and merging product, designed to help you understand, improve, protect and govern the quality of the information your business uses, all from a single integrated environment. Oracle Enterprise Data Quality products are: Oracle Enterprise Data Quality Profile and Audit Oracle Enterprise Data Quality Parsing and Standardization Oracle Enterprise Data Quality Match and Merge Oracle Enterprise Data Quality Address Verification Server Oracle Enterprise Data Quality Product Data Parsing and Standardization Oracle Enterprise Data Quality Product Data Match and Merge Also, the following are some of the key features of OEDQ: Integrated data profiling, auditing, cleansing and matching Browser-based client access Ability to handle all types of data – for example customer, product, asset, financial, operational Connection to any JDBC-compliant data sources and targets Multi-user project support (role-based access, issue tracking, process annotation, and version control) Services Oriented Architecture (SOA) - support for designing processes that may be exposed to external applications as a service Designed to process large data volumes A single repository to hold data along with gathered statistics and project tracking information, with shared access Intuitive graphical user interface designed to help you solve real-world information quality issues quickly Easy, data-led creation and extension of validation and transformation rules Fully extensible architecture allowing the insertion of any required custom processing  If you need to learn more about EDQ, or get assistance for any kind of issue, the Oracle Technology Network offers a huge range of resources on Oracle software. Discuss technical problems and solutions on the Discussion Forums. Get hands-on step-by-step tutorials with Oracle By Example. Download Sample Code. Get the latest news and information on any Oracle product. You can also get further help and information with Oracle software from: My Oracle Support Oracle Support Services An Information Center is available, where you can find technical information and fast solutions to the most common already solved issues: Information Center: Oracle Enterprise Data Quality [ID 1555073.2]

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• Need Help With Conflicting Customer Support Goals?

  - by Tom Floodeen

  It seems that every OPS review Customer Support Executives are being asked to improve the customer KPIs while also improving gross margin. This is a tough road for even experienced leaders. You need to reduce your agents research time while increasing their answer accuracy. You want to spend less time training them while growing the number of products and systems being used. You have to deal with increasing service volumes but at the same time you need to focus on creating appropriate service insight. After all, to be a great support center you not only have to be good at answering questions, you also need to be good at preventing them.   Five Key Benefits of knowledge Management in Customer Service will help you start down the path meeting these, and other, objectives. With Oracle Knowledge Products, fully integrated with Oracle’s CRM solutions, you can accomplish both increased  service demand while driving your costs down. And you can handle both while positively impacting the satisfaction and loyalty of your customers.  Take advantage of Oracle to not only provide you with a great integrated tool suite, but also with the vision to drive you down the path of success.

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• My Android phone isn't being detected by Ubuntu

  - by Lara

  This is what I've got from terminal, looks like it can see the phone as a USB device just fine but isn't showing up under fdisk so I can't mount it. It automounts just fine in my VMWare Windows. And Internet tethering works fine while under Linux (haven't tried under Windows). Here's lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 019: ID 04d9:1135 Holtek Semiconductor, Inc. Bus 001 Device 003: ID 05ca:18c0 Ricoh Co., Ltd Bus 001 Device 004: ID 0489:e00f Foxconn / Hon Hai Foxconn T77H114 BCM2070 [Single-Chip Bluetooth 2.1 + EDR Adapter] Bus 003 Device 010: ID 04e8:6860 Samsung Electronics Co., Ltd Bus 002 Device 012: ID 046d:c315 Logitech, Inc. Classic New Touch Keyboard And here's sudo fdisk -l: Disk /dev/sda: 500.1 GB, 500107862016 bytes 255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x0001ff06 Device Boot Start End Blocks Id System /dev/sda1 2048 681845797 340921875 7 HPFS/NTFS/exFAT /dev/sda2 * 681846784 845686783 81920000 83 Linux /dev/sda3 845686784 968566783 61440000 7 HPFS/NTFS/exFAT /dev/sda4 968568830 972475081 1953126 5 Extended /dev/sda5 968568832 972475081 1953125 82 Linux swap / Solaris Disk /dev/mapper/cryptswap1: 2000 MB, 2000000000 bytes 255 heads, 63 sectors/track, 243 cylinders, total 3906250 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0xbe4c2ec7 Disk /dev/mapper/cryptswap1 doesn't contain a valid partition table

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• WiFi is not detecting in compaq presario c700

  - by charan

  Hi I have a Compaq Presario c700 laptop,I just installed Ubuntu 10.04 in my laptop. My wireless networks are not showing in network manager. charan@charan-laptop:~$ lspci -nn 00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 03) 00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a02] (rev 03) 00:02.1 Display controller [0380]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller [8086:2a03] (rev 03) 00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03) 00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 03) 00:1d.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 03) 00:1d.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 03) 00:1d.2 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 03) 00:1d.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 03) 00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f3) 00:1f.0 ISA bridge [0601]: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller [8086:2815] (rev 03) 00:1f.1 IDE interface [0101]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 03) 00:1f.2 SATA controller [0106]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller [8086:2829] (rev 03) 00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 03) 01:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 02) 02:01.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ [10ec:8139] (rev 10)

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• Youtube video streaming slow

  - by Newbie

  When I try to stream youtube videos on my ubuntu 11.04, they don't stream smoothly. They buffer well and are choppy. Here's my Config: Laptop: Gateway NV58 Ram : 4 GB Ethernet Controller: Broadcom Corp NetLink BCM5784M Gigabit Ethernet PCIe (rev10) Let me know if you need more details. Output of lspci: 00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07) 00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07) 00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07) 00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03) 00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03) 00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03) 00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03) 00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03) 00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03) 00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03) 00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03) 00:1d.3 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03) 00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93) 00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03) 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03) 02:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5784M Gigabit Ethernet PCIe (rev 10) 04:00.0 Network controller: Intel Corporation WiFi Link 5100

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• What could be causing frequent display freezes?

  - by austen

  I just installed Ubuntu 14.04 two days ago (coming from Win8) and in the two days that I've been using it, my display has frozen four or five times. The mouse won't move but the keyboard does respond so I can use the Ctrl+Alt+Bkspc command to fix it. It seems like it might just be the display freezing because one of the times I was watching a Youtube video and the audio continued playing. I have an Nvidia graphics card with the most recent Nvidia drivers for it enabled. I see that a lot of questions about Ubuntu freezing get marked as a duplicate and pretty much always linked back to a thread about what to do when it freezes. Clearly, I've got that bit figured out already and I did read that thread for further advice. What I'm looking for though is how to fix this permanently. output from lspci -nnk | grep -iA2 VGA: 00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) Subsystem: Lenovo Device [17aa:2200] Kernel driver in use: i915 Update: JohnnyEnglish pointed out that Ubuntu is using the integrated graphics, not my Nvidia card. It turns out my laptop uses Nvidia Optimus and I cannot enable only the graphics card through the BIOS. I found out about Nvidia Prime and got it set up using this article. The settings panel which allows you to select the graphics says that 'performance mode' is enabled but when I check which graphics controller is enabled through the terminal, it still says it's using the integrated graphics. I'm not sure if this could be causing the freezes but I guess it's a starting point. Any ideas on how to resolve this?

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• How to get my laptop to detect SD cards inserted into its built-in card reader?

  - by Candelight

  My laptop has a built-in SD Card reader but it cannot detect one when inserted. Here is the result when I type lspci from the terminal: 00:00.0 Host bridge: ATI Technologies Inc RS480 Host Bridge (rev 10) 00:01.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge 00:06.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge 00:07.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge 00:12.0 IDE interface: ATI Technologies Inc IXP SB400 Serial ATA Controller (rev 80) 00:13.0 USB Controller: ATI Technologies Inc IXP SB400 USB Host Controller (rev 80) 00:13.1 USB Controller: ATI Technologies Inc IXP SB400 USB Host Controller (rev 80) 00:13.2 USB Controller: ATI Technologies Inc IXP SB400 USB2 Host Controller (rev 80) 00:14.0 SMBus: ATI Technologies Inc IXP SB400 SMBus Controller (rev 83) 00:14.1 IDE interface: ATI Technologies Inc IXP SB400 IDE Controller (rev 80) 00:14.2 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller (rev 01) 00:14.3 ISA bridge: ATI Technologies Inc IXP SB400 PCI-ISA Bridge (rev 80) 00:14.4 PCI bridge: ATI Technologies Inc IXP SB400 PCI-PCI Bridge (rev 80) 00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration 00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map 00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller 00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control 01:05.0 VGA compatible controller: ATI Technologies Inc RS482 [Radeon Xpress 200M] 04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01) 05:04.0 FireWire (IEEE 1394): O2 Micro, Inc. Firewire (IEEE 1394) (rev 02) 05:04.2 SD Host controller: O2 Micro, Inc. Integrated MMC/SD Controller (rev 01) 05:04.3 Mass storage controller: O2 Micro, Inc. Integrated MS/xD Controller (rev 01) 05:09.0 Network controller: Ralink corp. RT2561/RT61 rev B 802.11g

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• How to get Unity working on dual gpu laptop?

  - by Mourgos

  I recently bought a new laptop (Asus X53S series) that has two GPUs, an NVidia GeForce GT 540M and an integrated Intel GPU (I believe it's called Intel HD graphics 3000). I installed the recommended restricted NVidia drivers after a clean Ubuntu 11.10 install. In the 'additional drivers' program I get the message: "This driver is enabled and in use", although when I try to open the NVidia X Server Settings it says "You do not appear to be using the NVIDIA X driver." which seems to be the case since Ubuntu only starts using Unity 2D. I've had the same issue in 11.04 and I was forced to use the nouveau driver just to get unity working, but since I get quite a few crashes with it I really want to get the propriety driver working this time around. Since I've never had this issue with older laptops, I can only assume it is caused due to the dual gpu configuration. How do I get Ubuntu to use the propriety drivers, or is there any workaround to get the integrated Intel GPU to be ignored by Ubuntu? Alternatively, has anyone got Unity working with a similar setup?

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• Problems with Intel Video Resolution on Acer Laptop Wide Display

  - by ricstr

  I have an ACER Aspire 5332 laptop which I have just installed Ubuntu 12.04 x64, which is causing some issues with the video display on boot and video resolution. First and foremost, it will only boot past the purple screen if GRUB has been edited to replace 'quick splash' with 'nomodeset'. Secondly, once it has booted with the the 'nomodeset' option, it does not allow me to change the resolution higher or lower from 1024 x 786. Is it OK to use the 'nomodeset' for normal use? Will this compromise performance of other devices? The video card is an on-board one, integrated within the Intel GL40 chip-set. The display is a wide-screen LCD, and under Windows could operate under various resolutions. Ideally I would like it to operate on a resolution to fit the wide-screen display as it a bit stretched out at the moment, and less desktop space as I am used to. I believe the optimal resolution is 1366 x 768. Below is some information from the terminal which may be useful. ricstr@Aspire-5332:~$ lspci | grep -i VGA 00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 09) ricstr@Aspire-5332:~$ xrandr xrandr: Failed to get size of gamma for output default Screen 0: minimum 1024 x 768, current 1024 x 768, maximum 1024 x 768 default connected 1024x768+0+0 0mm x 0mm 1024x768 0.0*

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• User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Demo Now Available!

  - by JuergenKress

  For access to the Oracle demo systems please visit OPN and talk to your partner expert We are pleased to announce the availability of the Oracle real user experience Insight demo that showcases some of the key capabilities of user experience monitoring. This demo specifically focuses on business reporting, integrated performance diagnostics, tracking of customer journey’s through RUEI’s userflow tracking capabilities and it’s key performance Iidicators tracking and configuration. Demo Highlights The demo showcases the following capabilities of real user experience Insight. Application-centric dashboard Integration with Oracle Enterprise Manager 12c – JVMD, ADP and BTM Session diagnostics and user session replay Monitoring through “Key Performance Indicators” (KPI) --- create alerts/incidents FUSION Application centric dashboards & integrated BI Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, click on the link “Real User Experience Insight 12c (Aug ‘12)” (tagged as “NEW”), under the “Applications Management” section. The demo launchpad page contains a link to a detailed demo script with instructions on how to show the demo. BPM 11.1.1.5 for Apps: BPM for EBS Demo available For access to the Oracle demo systems please visit OPN and talk to your Partner Expert SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: User Experience Monitoring,EM12c,Demo,dss SOA,IDM,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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• Need help installing the Intel VGA Driver [closed]

  - by Ary Catur Wicaksono

  Possible Duplicate: How do I install the Intel Graphics driver in my system? how to install intel VGA drive..?? I've been searching on google but did not see too I've been trying to ask the ubuntu forum in Indonesia. but they did not reply my post.. is there anything that can help me? *I am sorry my English is rather chaotic arthur@Chunx:~$ lspci | grep VGA 00:02.0 VGA compatible controller: Intel Corporation 82G33/G31 Express Integrated Graphics Controller (rev 10) arthur@Chunx:~$ sudo lshw -c display [sudo] password for arthur: *-display description: VGA compatible controller product: 82G33/G31 Express Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 10 width: 32 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:42 memory:fea80000-feafffff ioport:dc00(size=8) memory:e0000000-efffffff memory:fe900000-fe9fffff arthur@Chunx:~$ sudo apt-get install xserver-xorg-video-intel Sedang membaca daftar paket... Selesai Membangun pohon ketergantungan Membaca informasi yang tersedia... Selesai xserver-xorg-video-intel telah berada dalam versi terbaru. 0 dimutakhirkan, 0 baru terinstal, 0 akan dihapus dan 190 tidak akan dimutakhirkan.

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• Multiple monitors showing same screen but different resolutions

  - by Luis Alvarado

  Is it possible to have 2 or more monitors showing the same screen, for example the same desktop but with different resolutions. Like the clone option in Nvidia or the mirror option using the Display settings in Ubuntu but instead of showing the same output with the same resolution, the both show the same output using a resolution that is native for each monitor connected. In my case if I have a netbook that has max resolution of 1360x768 and a TV that has 1280x1024, the would both show the same desktop but each with their own resolution that is compatible for each device. This would help in trying to find a resolution that works on both monitors and in cases like a mini netbook and a huge TV it would solve issues like having max 800x600 in one monitor and min 1024x768 in the other. In the case I tested I was using an HDMI cable but this question also involves VGA and any other connection. I have 3 tests scenarios for this: Scenario 1 - Laptop HP DV6000 (Intel Integrated Video) with 1360x760 connected to a Samsung LED 42 TV that has 1280x900. Scenario 2 - Laptop EEE with 1024x600 (Intel Integrated Video) connected to Sony LCD TV that supports 1280x900. Scenario 3 - Intel Desktop with Nvidia 440 GT with HDMI connected to Soneview 32' TV that supports 1920x1080 and VGA connected to an Epson Video Beam that supports 1280x1024 max. In this 3 scenarios I need to be able to show the same desktop and same views but on different resolutions for each output device. UPDATE: Tested with Xubuntu and the way it handles multiple monitors is precisely what I am asking. The ability to handle the resolution of different monitors showing the same thing.

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• Help setting up wireless in Ubuntu 13.04

  - by James

  I'm having problems connecting my WIFI in Ubuntu 13.04 . So I was wondering if filling in the data manually ie: the IPv4, IPv6, the SSID and BSSID info etc. I did try this before but maybe I put in the wrong data or maybe not enough. Would that make it work? I just don't know how to find out some of the data you need to put in? I'm new and it's confusing. Does anyone know the solution? Here is lspci: james@james-MM061:~$ lspci 00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03) 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03) 00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller (rev 01) 00:1c.0 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 01) 00:1c.3 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 4 (rev 01) 00:1d.0 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1 (rev 01) 00:1d.1 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #2 (rev 01) 00:1d.2 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #3 (rev 01) 00:1d.3 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #4 (rev 01) 00:1d.7 USB controller: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller (rev 01) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1) 00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 01) 00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode] (rev 01) 00:1f.3 SMBus: Intel Corporation NM10/ICH7 Family SMBus Controller (rev 01) 03:00.0 Ethernet controller: Broadcom Corporation BCM4401-B0 100Base-TX (rev 02) 03:01.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller 03:01.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 19) 03:01.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 0a) 03:01.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 05) 0b:00.0 Network controller: Broadcom Corporation BCM4311 802.11b/g WLAN (rev 01) Computer information: Model: Dell MM061 Mobile Intel(R) 945GM Express Chipset Family [Display adapter] (2x)

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• Bluetooth not working on Acer 3820tg (Ubuntu 12.04)

  - by Iohannes

  After upgrading to 12.04 (it was done by a complete reinstallation), bluetooth doesn't work anymore. Before (I think it was Ubuntu 11.04), I just followed instructions on this page and copied /lib/firmware/ath3k-2.fw to /lib/firmware/ath3k-1.fw and everything was fine. But in 12.04, there isn't any ath3k-2.fw in the /lib directory, so this method is not possible. Also, pressing Fn+F3 doesn't work. I would appreciate any help. Some further information (I hope it's enough): dmesg [ 23.063710] Bluetooth: Core ver 2.16 [ 23.063740] NET: Registered protocol family 31 [ 23.063743] Bluetooth: HCI device and connection manager initialized [ 23.063746] Bluetooth: HCI socket layer initialized [ 23.063747] Bluetooth: L2CAP socket layer initialized [ 23.063972] Bluetooth: SCO socket layer initialized [ 23.066930] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 23.066934] Bluetooth: BNEP filters: protocol multicast [ 23.068422] Bluetooth: RFCOMM TTY layer initialized [ 23.068428] Bluetooth: RFCOMM socket layer initialized [ 23.068430] Bluetooth: RFCOMM ver 1.11 lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 003: ID 046d:c05f Logitech, Inc. Bus 002 Device 004: ID 046d:c31c Logitech, Inc. Keyboard K120 for Business Bus 002 Device 005: ID 0402:9665 ALi Corp. Gateway Webcam hcitool dev Devices:

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• No Wireless In Ubuntu 13.10

  - by viktorhubinette

  When I upgraded to Ubuntu 13.10, I can't connect to wireless. The only thing I can connect to is ethernet, so please help me, What should I do? Here is the output of the lspci -nnk | grep -i net -A2 00:19.0 ethernet controller [0200]:intel corporation 82579V Gigabit network connection [8086:1503] (rev 04) subsystem: acer incorporated [ALI Device] [1025:8000] Kernel driver in use : e100e output of lsusb: Bus 002 Device 003: ID 046d:c31c Logitech, Inc. Keyboard K120 for Business Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 0bda:0152 Realtek Semiconductor Corp. Mass Storage Device Bus 001 Device 040: ID 04e8:6863 Samsung Electronics Co., Ltd Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 004: ID 0bda:8178 Realtek Semiconductor Corp. RTL8192CU 802.11n WLAN Adapter Bus 003 Device 003: ID 045e:070f Microsoft Corp. Bus 003 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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