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• Identity R2 - Experts Podcast Series

  - by Tanu Sood

  To follow up on the Identity Management R2 launch, a series of podcasts were recorded with subject matter experts from customer organizations, our partners and Oracle’s PM team to discuss key trends, R2 capabilities, implementation best practices and more. Below is a roll-up of the podcast series that is available on Fusion Middleware radio. R2 Podcasts:   ·         Designing the Next-Generation Identity Platform Vadim Lander, Oracle Highlights: Common architecture model, integration, interoperability and the driving factors behind R2 innovation IT Departments are shifting their Identity Management strategy to be able to support mobile, cloud and social applications. Oracle has anticipated this shift and has built a product roadmap to take advantage of this focus. Join Vadim as he discusses the design strategy behind the latest 11gR2 release and talks about how IDM services have to evolve to meet this new challenge.   ·         BETA Customer Perspective on R2 Ravi Meduri, Kaiser Permanente Highlights: R2 scalability and high availability In this podcast Ravi discusses the new features in 11gR2 that he is most interested in, including High Availability options for Access Management, multi-datacenter architecture, and what it was like working with the Oracle product team during the BETA program.   ·         Partner Perspective on R2 Rex Thexton, PricewaterhouseCoopers Highlights: Usability Enhancements for Users and Administrators A lot of new usability features went into the 11gR2 release making this the most business friendly IDM release to date. In this podcast Rex Thexton, Managing Director from PwC, talks about some of the new UI changes for both end users and administrators, and also about the new connector creation framework.   Access Request Updates in R2 Marc Boroditsky, Oracle Highlights: Access request User Interface innovations A lot of changes have been made to the Access Request user interface in the latest version of Oracle Identity Manager 11gR2. A real focus has been put on making the request process more business user friendly, and a lot of new customization capability has been added for the IT administrators. Hear Marc discuss the updated UI, and explain how administrators will be able to customize OIM to meet their company's requirements   ·         Oracle Optimized System for Oracle Unified Directory (OOS4OUD) Nick Kloski, Oracle Highlights: New Optimized System configuration for Unified Directory One of the new features in 11gR2 is the availability of an Optimized System configuration for Oracle Unified Directory. Oracle engineers installed the OUD software onto off the shelf hardware and then created a performance tuned configuration. Join us as we talk to Nick Kloski, Infrastructure Solutions Manager, all about the testing process and the resulting performance metrics.   Privileged Account Management Mark Wilcox, Oracle Highlights: Oracle Privileged Account Manager key capabilities, use cases The new release of Oracle Identity Management 11g R2 includes the capability to manage privileged accounts. Privileged accounts, if compromised, create a risk for fraud in the enterprise and as a result controlling access to privileged accounts is critical. Hear what Mark Wilcox, Principal Product Manager of Oracle Privileged Account Manager has to say about the capabilities of the offering in this podcast.   ·         Browser-based User Interface (UI) Customization Clayton Donley, Oracle Highlights: Benefits of Durable UI Configuration framework Business users need user interfaces that are not only friendly but also easily customizable. However the downside of any customization project is the cost and complexity involved in developing, testing, deploying and managing custom code. In this podcast, we examine how a new capability in Oracle Identity Management around browser based UI customization can reduce costs and complexity of customization while simplifying self service integration with corporate portal strategies.   ·         Simplifying Mobile and Social Sign-On Dan Killmer, Oracle Highlights: Secure mobile sign-on and consumption of social identities with Oracle Access Management The proliferation of mobile devices has spurred a new trend where employees tend to bring their own mobile devices to work and access corporate applications the same way they would access from a desktop or laptop. In this podcast, we examine how Oracle's latest innovation in Identity Management around Mobile and Social Sign On can simplify security and access management challenges posed by the widespread adoption of mobile devices in the enterprise. ·         Enabling Your Business with IDM R2 Scott Bonnell, Oracle Highlights: Self service, mobile access, personalization Gone are the days when Identity Management was just about stopping unauthorized users in their tracks. Identity Management if done right, can also enable your business. Join Scott Bonnell as he discusses how the IDM 11gR2 release enables the enterprise by providing self service, personalization and mobile access to corporate resources.

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• BlueNES: A Bluetooth Connector for Classic NES Controllers

  - by Jason Fitzpatrick

  If you’re looking for a DIY way to hook up your classic Nintendo controllers for use in modern emulation programs, this hack allows you to use them without modifying the original casing or cables. Courtesy of Evan Dustin, we find this guide on hacking apart a broken NES unit (to get the basic parts like the port connectors) and then binding it all together with an Arduino board. Check out the video above to see it in action and then hit up the link below to check out the notes on the YouTube video for additional information including parts and code. BluesNES: Bluetooth NES Controller [via Hack A Day] HTG Explains: What Is RSS and How Can I Benefit From Using It? HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It HTG Explains: Learn How Websites Are Tracking You Online

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• SPARC T4-4 Delivers World Record First Result on PeopleSoft Combined Benchmark

  - by Brian

  Oracle's SPARC T4-4 servers running Oracle's PeopleSoft HCM 9.1 combined online and batch benchmark achieved World Record 18,000 concurrent users while executing a PeopleSoft Payroll batch job of 500,000 employees in 43.32 minutes and maintaining online users response time at < 2 seconds. This world record is the first to run online and batch workloads concurrently. This result was obtained with a SPARC T4-4 server running Oracle Database 11g Release 2, a SPARC T4-4 server running PeopleSoft HCM 9.1 application server and a SPARC T4-2 server running Oracle WebLogic Server in the web tier. The SPARC T4-4 server running the application tier used Oracle Solaris Zones which provide a flexible, scalable and manageable virtualization environment. The average CPU utilization on the SPARC T4-2 server in the web tier was 17%, on the SPARC T4-4 server in the application tier it was 59%, and on the SPARC T4-4 server in the database tier was 35% (online and batch) leaving significant headroom for additional processing across the three tiers. The SPARC T4-4 server used for the database tier hosted Oracle Database 11g Release 2 using Oracle Automatic Storage Management (ASM) for database files management with I/O performance equivalent to raw devices. This is the first three tier mixed workload (online and batch) PeopleSoft benchmark also processing PeopleSoft payroll batch workload. Performance Landscape PeopleSoft HR Self-Service and Payroll Benchmark Systems Users Ave Response Search (sec) Ave Response Save (sec) Batch Time (min) Streams SPARC T4-2 (web) SPARC T4-4 (app) SPARC T4-2 (db) 18,000 0.944 0.503 43.32 64 Configuration Summary Application Configuration: 1 x SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 512 GB memory 5 x 300 GB SAS internal disks 1 x 100 GB and 2 x 300 GB internal SSDs 2 x 10 Gbe HBA Oracle Solaris 11 11/11 PeopleTools 8.52 PeopleSoft HCM 9.1 Oracle Tuxedo, Version 10.3.0.0, 64-bit, Patch Level 031 Java Platform, Standard Edition Development Kit 6 Update 32 Database Configuration: 1 x SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 256 GB memory 3 x 300 GB SAS internal disks Oracle Solaris 11 11/11 Oracle Database 11g Release 2 Web Tier Configuration: 1 x SPARC T4-2 server with 2 x SPARC T4 processors, 2.85 GHz 256 GB memory 2 x 300 GB SAS internal disks 1 x 100 GB internal SSD Oracle Solaris 11 11/11 PeopleTools 8.52 Oracle WebLogic Server 10.3.4 Java Platform, Standard Edition Development Kit 6 Update 32 Storage Configuration: 1 x Sun Server X2-4 as a COMSTAR head for data 4 x Intel Xeon X7550, 2.0 GHz 128 GB memory 1 x Sun Storage F5100 Flash Array (80 flash modules) 1 x Sun Storage F5100 Flash Array (40 flash modules) 1 x Sun Fire X4275 as a COMSTAR head for redo logs 12 x 2 TB SAS disks with Niwot Raid controller Benchmark Description This benchmark combines PeopleSoft HCM 9.1 HR Self Service online and PeopleSoft Payroll batch workloads to run on a unified database deployed on Oracle Database 11g Release 2. The PeopleSoft HRSS benchmark kit is a Oracle standard benchmark kit run by all platform vendors to measure the performance. It's an OLTP benchmark where DB SQLs are moderately complex. The results are certified by Oracle and a white paper is published. PeopleSoft HR SS defines a business transaction as a series of HTML pages that guide a user through a particular scenario. Users are defined as corporate Employees, Managers and HR administrators. The benchmark consist of 14 scenarios which emulate users performing typical HCM transactions such as viewing paycheck, promoting and hiring employees, updating employee profile and other typical HCM application transactions. All these transactions are well-defined in the PeopleSoft HR Self-Service 9.1 benchmark kit. This benchmark metric is the weighted average response search/save time for all the transactions. The PeopleSoft 9.1 Payroll (North America) benchmark demonstrates system performance for a range of processing volumes in a specific configuration. This workload represents large batch runs typical of a ERP environment during a mass update. The benchmark measures five application business process run times for a database representing large organization. They are Paysheet Creation, Payroll Calculation, Payroll Confirmation, Print Advice forms, and Create Direct Deposit File. The benchmark metric is the cumulative elapsed time taken to complete the Paysheet Creation, Payroll Calculation and Payroll Confirmation business application processes. The benchmark metrics are taken for each respective benchmark while running simultaneously on the same database back-end. Specifically, the payroll batch processes are started when the online workload reaches steady state (the maximum number of online users) and overlap with online transactions for the duration of the steady state. Key Points and Best Practices Two Oracle PeopleSoft Domain sets with 200 application servers each on a SPARC T4-4 server were hosted in 2 separate Oracle Solaris Zones to demonstrate consolidation of multiple application servers, ease of administration and performance tuning. Each Oracle Solaris Zone was bound to a separate processor set, each containing 15 cores (total 120 threads). The default set (1 core from first and third processor socket, total 16 threads) was used for network and disk interrupt handling. This was done to improve performance by reducing memory access latency by using the physical memory closest to the processors and offload I/O interrupt handling to default set threads, freeing up cpu resources for Application Servers threads and balancing application workload across 240 threads. See Also Oracle PeopleSoft Benchmark White Papers oracle.com SPARC T4-2 Server oracle.com OTN SPARC T4-4 Server oracle.com OTN PeopleSoft Enterprise Human Capital Management oracle.com OTN PeopleSoft Enterprise Human Capital Management (Payroll) oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Oracle's PeopleSoft HR and Payroll combined benchmark, www.oracle.com/us/solutions/benchmark/apps-benchmark/peoplesoft-167486.html, results 09/30/2012.

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• Marketplace to buy Templates for Twitter Bootstrap framework?

  - by Clay Nichols

  Are there any sites where I could buy a site template designed in Twitter Bootstrap (so that it's easy to modify)? I'm working on a site redesign and I think finding a template that looks close enough and modifying it is an economical way to go. (We're pretty niche so I don't need us to have a super cool website.) But folks I've talked to say that many of those templates are hard to modify. So I'm thinking that finding a template designed in a customizable framework would be easy to modify.

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• Studies of Pair Programming on Translation Projects

  - by gmletzkojr

  I am looking for information (ie, studies, metrics, etc) for pair programming when translating a project from an "older" language to a "newer" language. In this particular case, translating means line for line translation where ever possible, and only modifying the design when absolutely necessary, not when the modification would provide improved performance. I have performed pair programming in new development, and I am well aware of the pros and cons of pairing in that environment. However, I haven't been able to find any information in this particular case. Any help is appreciated.

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• Toolbox Mod Makes the Wii Ultra Portable

  - by Jason Fitzpatrick

  Given the social nature of most Wii games, modifying a toolbox to serve as a Wii briefcase to make toting it to a friend’s house easy is only fitting. Courtesy of tinker SpicaJames, we find this simple but effective toolbox modification. James originally started his search by investigating getting a Pelican case for his Wii and accessories. When he found the $125 price tag prohibitive (as many of us would for such a side project) he sought out alternatives. A cheap $12 toolbox, a little impact foam, and some handy work with a pair of tin snips to cut out shapes for the Wiimotes, and he had a super cheap and easy to pack and unpack Wii briefcase. Hit up the link below to check out the pictures of his build. Wii Briefcase (translated by Google Translate) [via Hack A Day] Can Dust Actually Damage My Computer? What To Do If You Get a Virus on Your Computer Why Enabling “Do Not Track” Doesn’t Stop You From Being Tracked

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• Kendo UI Mobile with Knockout for Master-Detail Views

  - by Steve Michelotti

  Lately I’ve been playing with Kendo UI Mobile to build iPhone apps. It’s similar to jQuery Mobile in that they are both HTML5/JavaScript based frameworks for buildings mobile apps. The primary thing that drew me to investigate Kendo UI was its innate ability to adaptively render a native looking app based on detecting the device it’s currently running on. In other words, it will render to look like a native iPhone app if it’s running on an iPhone and it will render to look like a native Droid app if it’s running on a Droid. This is in contrast to jQuery Mobile which looks the same on all devices and, therefore, it can never quite look native for whatever device it’s running on. My first impressions of Kendo UI were great. Using HTML5 data-* attributes to define “roles” for UI elements is easy, the rendering looked great, and the basic navigation was simple and intuitive. However, I ran into major confusion when trying to figure out how to “correctly” build master-detail views. Since I was already very family with KnockoutJS, I set out to use that framework in conjunction with Kendo UI Mobile to build the following simple scenario: I wanted to have a simple “Task Manager” application where my first screen just showed a list of tasks like this:   Then clicking on a specific task would navigate to a detail screen that would show all details of the specific task that was selected:   Basic navigation between views in Kendo UI is simple. The href of an <a> tag just needs to specify a hash tag followed by the ID of the view to navigate to as shown in this jsFiddle (notice the href of the <a> tag matches the id of the second view):   Direct link to jsFiddle: here. That is all well and good but the problem I encountered was: how to pass data between the views? Specifically, I need the detail view to display all the details of whichever task was selected. If I was doing this with my typical technique with KnockoutJS, I know exactly what I would do. First I would create a view model that had my collection of tasks and a property for the currently selected task like this: 1: function ViewModel() { 2: var self = this; 3: self.tasks = ko.observableArray(data); 4: self.selectedTask = ko.observable(null); 5: } Then I would bind my list of tasks to the unordered list - I would attach a “click” handler to each item (each <li> in the unordered list) so that it would select the “selectedTask” for the view model. The problem I found is this approach simply wouldn’t work for Kendo UI Mobile. It completely ignored the click handlers that I was trying to attach to the <a> tags – it just wanted to look at the href (at least that’s what I observed). But if I can’t intercept this, then *how* can I pass data or any context to the next view? The only thing I was able to find in the Kendo documentation is that you can pass query string arguments on the view name you’re specifying in the href. This enabled me to do the following: Specify the task ID in each href – something like this: <a href=”#taskDetail?id=3></a> Attach an “init method” (via the “data-show” attribute on the details view) that runs whenever the view is activated Inside this “init method”, grab the task ID passed from the query string to look up the item from my view model’s list of tasks in order to set the selected task I was able to get all that working with about 20 lines of JavaScript as shown in this jsFiddle. If you click on the Results tab, you can navigate between views and see the the detail screen is correctly binding to the selected item:   Direct link to jsFiddle: here.   With all that being done, I was very happy to get it working with the behavior I wanted. However, I have no idea if that is the “correct” way to do it or if there is a “better” way to do it. I know that Kendo UI comes with its own data binding framework but my preference is to be able to use (the well-documented) KnockoutJS since I’m already familiar with that framework rather than having to learn yet another new framework. While I think my solution above is probably “acceptable”, there are still a couple of things that bug me about it. First, it seems odd that I have to loop through my items to *find* my selected item based on the ID that was passed on the query string - normally, with Knockout I can just refer directly to my selected item from where it was used. Second, it didn’t feel exactly right that I had to rely on the “data-show” method of the details view to set my context – normally with Knockout, I could just attach a click handler to the <a> tag that was actually clicked by the user in order to set the “selected item.” I’m not sure if I’m being too picky. I know there are many people that have *way* more expertise in Kendo UI compared to me – I’d be curious to know if there are better ways to achieve the same results.

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• Do immutable objects and DDD go together?

  - by SnOrfus

  Consider a system that uses DDD (as well: any system that uses an ORM). The point of any system realistically, in nearly every use case, will be to manipulate those domain objects. Otherwise there's no real effect or purpose. Modifying an immutable object will cause it to generate a new record after the object is persisted which creates massive bloat in the datasource (unless you delete previous records after modifications). I can see the benefit of using immutable objects, but in this sense, I can't ever see a useful case for using immutable objects. Is this wrong?

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• Why prefer a wildcard to a type discriminator in a Java API (Re: Effective Java)

  - by Michael Campbell

  In the generics section of Bloch's Effective Java (which handily is the "free" chapter available to all: http://java.sun.com/docs/books/effective/generics.pdf), he says: If a type parameter appears only once in a method declaration, replace it with a wildcard. (See page 31-33 of that pdf) The signature in question is: public static void swap(List<?> list, int i, int j) vs public static void swap(List<E> list, int i, int j) And then proceeds to use a static private "helper" function with an actual type parameter to perform the work. The helper function signature is EXACTLY that of the second option. Why is the wildcard preferable, since you need to NOT use a wildcard to get the work done anyway? I understand that in this case since he's modifying the List and you can't add to a collection with an unbounded wildcard, so why use it at all?

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• Do immutable objects and DDD go together?

  - by SnOrfus

  Consider a system that uses DDD (as well: any system that uses an ORM). The point of any system realistically, in nearly every use case, will be to manipulate those domain objects. Otherwise there's no real effect or purpose. Modifying an immutable object will cause it to generate a new record after the object is persisted which creates massive bloat in the datasource (unless you delete previous records after modifications). I can see the benefit of using immutable objects, but in this sense, I can't ever see a useful case for using immutable objects. Is this wrong?

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• Colleague unwilling to use unit tests "as it's more to code"

  - by m.edmondson

  A colleague is unwilling to use unit tests and instead opting for a quick test, pass it to the users, and if all is well it is published live. Needless to say some bugs do get through. I mentioned we should think about using unit tests - but she was all against it once it was realised more code would have to be written. This leaves me in the position of modifying something and not being sure the output is the same, especially as her code is spaghetti and I try to refactor it when I get a chance. So whats the best way forward for me?

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• How to make this game loop deterministic

  - by Lanaru

  I am using the following game loop for my pacman clone: long prevTime = System.currentTimeMillis(); while (running) { long curTime = System.currentTimeMillis(); float frameTime = (curTime - prevTime) / 1000f; prevTime = curTime; while (frameTime > 0.0f) { final float deltaTime = Math.min(frameTime, TIME_STEP); update(deltaTime); frameTime -= deltaTime; } repaint(); } The thing is, I don't always get the same ghost movement every time I run the game (their logic is deterministic), so it must be the game loop. I imagine it's due to the final float deltaTime = Math.min(frameTime, TIME_STEP); line. What's the best way of modifying this to perform the exact same way every time I run it? Also, any further improvements I can make?

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• HG: fork web app project to separate API code from app code

  - by cs_brandt

  I have a web app thats been in active development for about 8 months now and its becoming apparent that the project has a need to maintain a separation between app specific code and our OO Javascript API. What I would like to do is have another repository with the following general structure of the js API code. repo_name | +---build | +---build_tools | +---doc | +---src | +---js Of course this structure is different from the original web app directory structure. If I make changes to this new repository how could I pull in those changes to the web app repository without unintentionally removing files or modifying the directory structure of the web app repository?

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• USB Bose speakers with ubuntu 12.04

  - by Richard

  On a fresh install of ubuntu 12.04 my Bose USB weren't working at all. I read through a large number of posts here and elsewehre on Bose or USB speakers. I tried many things (modifying a number of different files, etc.). This worked... sort of: USB Audio on 0 volume on startup The AlsaMixer works after I turn up the volume, but the sound crackles a lot. Also, having to use a term mixer to change sound isn't ideal. Any other ideas? Thank you, Richard

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• Unity3d vector and matrix operations

  - by brandon

  I have the following three vectors: posA: (1,2,3) normal: (0,1,0) offset: (2,3,1) I want to get the vector representing the position which is offset in the direction of the normal from posA. I know how to do this by cheating (not using matrix operations): Vector3 result = new Vector3(posA.x + normal.x*offset.x posA.y + normal.y*offset.y, posA.z + normal.z*offset.z); I know how to do this mathematically Note: [] indicates a column vector, {} indicates a row vector result = [1,2,3] + {2,3,1}*{[0,0,0],[0,1,0],[0,0,0]} What I don't know is which is better to use and if it's the latter how do I do this in unity? I only know of 4x4 matrices in unity. I don't like the first option because you are instantiating a new vector instead of just modifying the original. Suggestions? Note: by asking which is better, I am asking for a quantifiable reason, not just a preference.

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• Why use link classes in oql instead of classes that contain links

  - by Isaac

  itop abstracts its very complex database design with an object query language (oql). For this there are classes definded, like 'Ticket' and 'Server'. Now a Ticket usually is linked to a Server. In my naive way I would give the Ticket class an attribute 'affected_server_list', where I could reference the affected servers. itop does it different: neither Servers nor Tickets know of each other. Instead there is a class 'linkTicketToServer', which provides the link between the two. The first thing I noticed is that it makes oql queries more complex. So I wondered why they designed it this way. One thing that occured to me is that it allows for more flexiblity, in that I can add links without modifying the original classes. Is this allready why one would implement it this way, or are there other reasons for this kind of design?

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• Beginning HTML and CSS [closed]

  - by romani

  My goal of learning HTML and CSS is to be able to modify popular scripts such as Wordpress, vBulletin, Drupal, etc. I haven't started yet learning CSS and HTML or XHTML. I see many, many books and tutorials out there so it is difficult to make a choice. I think most of web designers were like me in the past and have read many books. So, could you tell me about 1 good book for HTML and 1 good book for CSS? and if I should read the book from cover to cover or only learning the basics is enough for modifying Wordpress, for example!

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• Adding Bzr Launchpad PPA to Ubuntu Hardy

  - by Robery Stackhouse

  I've got TortoiseBazaar installed on my Windows laptop, and I was trying to branch a repository hosted on my VPS to another directory on my VPS, and I got this lovely error: bzr: ERROR: Unknown branch format: 'Bazaar Branch Format 7 (needs bzr 1.6) That lead me to this mailing-list archive: http://osdir.com/ml/bazaar/2009-06/msg00692.html Then I tried following the instructions here to add the Launchpad PPA to /etc/apt/sources.list, but they forgot to mention that you need to do this: sudo apt-key adv --recv-keys --keyserver keyserver.ubuntu.com D702BF6B8C6C1EFD Which I found out about here after I got this error: GPG error: http://ppa.launchpad.net hardy Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY D702BF6B8C6C1EFD after modifying my /etc/apt/sources.list and running: sudo apt-get update Just thought I'd save someone else some pain. And of course, don't forget to uninstall the version of bzr that wouldn't play ball in the first place.

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• Absorbtion 2d image effect

  - by Ed.

  I want to create a specyfic 2d image effect. It consists in modifying a sprite so it looks like it is being zoomed to a point or "absorbed" by that point. I'm not really sure what is the technical name of this effect so I cannot explain it correctly. Here you can see a video of what I'm talking about, it is the effect when the character absorbs the three glyphs. http://www.youtube.com/watch?v=PIo-GddsMcU&t=4m45s What is the name of this effect? How can I implement it with XNA for 2D textures/sprites?

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• Expressing the UI for Enterprise Applications with JavaFX 2.0 FXML - Part Two

  - by Janice J. Heiss

  A new article by Oracle’s Java Champion Jim Weaver, titled “Expressing the UI for Enterprise Applications with JavaFX 2.0 FXML -- Part Two,” now up on otn/java, shows developers how to leverage the power of the FX Markup Language to define the UI for enterprise applications. Weaver, the author of Pro JavaFX Platform, extends the SearchDemoFXML example used in Part One to include more concepts and techniques for creating an enterprise application using FXML. Weaver concludes the article by summarizing its content, “FXML provides the ability to radically change the UI without modifying the controller. This task can be accomplished by loading different FXML documents, leveraging JavaFX cascading style sheets, and creating localized resource bundles. Named parameters can be used with these features to provide relevant information to an application at startup.” Check out the article here.

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• career advice for PhD scientist seeking to program?

  - by C SD

  I'm largely a self-taught programmer. In fact, I first started programming about half way through biophysics grad school, and even though I think I've done some pretty nice work, I've never worked as part of a 'serious' development team that had more than one or two other developers (and I wouldn't hesitate to call them equally inexperienced in software development as a profession). After finishing my PhD I applied to Google, on a lark, since I had some confidence in my abilities, if not necessarily my experience, and I was hoping to maybe slip in and absorb all the experience and talent I'd be surrounded with and become productive enough, quickly enough, that they wouldn't immediately regret their decision. I was excited to actually get invited to interview up at Mountain View (this was ~ mid 2008). Overall, my memory of the interview was very positive, but after close to a three month wait (is that normal?) they ended up turning me down. I wasn't too surprised or disappointed (aside from the uncomfortably long wait) given my unusual background and admitted lack of experience. I decided to continue as a postdoc, but focus on improving my skills rather than doing research. I've done about three years of that, and my honest assessment is that I've learned a ton more, but I really need more of a peer group to maintain or accelerate my growth. Google invited me to interview again about eight months ago, and the interview process went even better than the first time around (I thought), though they again declined to give me an offer. I have to admit this second rejection was much more discouraging. They had insisted I interview even after I mentioned to them that a move on my part was unlikely given that I had bought a house, gotten married, etc. since the first interview. I guess I was hoping they'd at least give me an offer that I could parlay into a more conventional, but still interesting, programming position close to home. So here I am, going on my third year out of grad school, a glorified postdoc and I'm starting to get pretty discouraged. Even though I could technically get 'back-on-track' for a career in science, I have been focusing the vast majority of this time on gaining programming experience rather than on research and publications. The problem is, whenever I look, most job listings have requirements that seem impossibly grandiose and I hesitate to apply. That, or the job/project seems incredibly dull. Ironically, applying to Google struck me as less intimidating. I suspect that either most people are just a lot less realistic than I am when it comes to assessing how long it will take for them to get up to speed, or they don't care; my fear is that I'm just woefully unqualified for any interesting, well paying work. IE: I'm confident I could switch fully back into C++ mode with a couple weeks work (I mostly use C,Python,C# daily) but I don't list myself as being 'proficient' in C++ on my CV, or applying for jobs that 'require' such knowledge. The few applications for which I did feel I was a legitimately good match have not elicited a response. I suspect the following things are potential problems with my application/CV and I would like feedback on: I don't have a CS degree. My BS was in biochemistry and molecular biology, my PhD in biophysics. I took a undergrad and grad level CS course at UCSD and completely killed them, but I don't know how to translate that to my CV effectively. I have a PhD, but it's not in CS... I've been debating if I should remove it from my CV, and wether or not it would then be misleading to list at least some of those years as some kind of 'programming' job (in many respects it was). I think there are sometimes strong stigmas associated with 'self-taught' programmers. I am certainly one of those. I even recognize that some of those stigmas hold a hint of truth, but I really do want to be an asset to a team. How do I communicate that even though I have been largely self-directing for ~8 years I can still take marching orders when needed? Do I just say so outright? Should I just become a lot less scrupulous about the whole process? anecdote: I have a friend who applied for positions where he completely fudged his qualifications to get past the first culling. He was much more honest and forthcoming about his actual qualifications when contacted and he still managed to get invited to a couple of interviews and even got some offers. His balls are larger than mine though.

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• I want a non admin user to install software. What commands do I need to add to sudoers?

  - by Chance

  I want to edit the /etc/sudoers file so that a non-admin user can install software via the Software Center in Linux Mint 10. The reason for this is that I want a user to have the capability to install programs, but not make any other configuration changes to the system. So far I have the following (some of these may not make sense, I was just trying whatever I thought of) username ALL= /usr/bin/aptitude username ALL= /usr/bin/dpkg username ALL= /usr/local/bin/apt-get username ALL= /usr/lib/linuxmint/mintUpdate/mintUpdate.py username ALL= /usr/bin/software-center username ALL= /usr/bin/synaptic So far, it allows me to do updates without asking for my password, but it will not let me install software without entering an admin password. I am aware of this question, How can I set the Software Center to install software for non-root users?, but this goes the route of modifying the PolicyKit, whereas I'm interested in a sudo solution, because it seems a simpler way to go.

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• The Most Useful Bookmarklets to Enhance Your Browsing Experience

  - by Lori Kaufman

  Bookmarklets are JavaScript links you can place on your browser’s toolbar that add one-click functionality to the browser or webpage. They are free and help make repetitive tasks in your browser quicker and easier to perform. Use bookmarklets to add functionality to your browser, such as modifying the appearance of a webpage, extracting data from a webpage, and search for highlighted text in a search engine or online encyclopedia. We’ve collected some links to useful bookmarklets here to enhance your browsing experience. 7 Ways To Free Up Hard Disk Space On Windows HTG Explains: How System Restore Works in Windows HTG Explains: How Antivirus Software Works

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• Updated Payroll Tax Liability Formula for Dynamics GP

  - by Ryan McBee

  Prior to the latest Payroll Update for Great Plains, you could do an audit check of the Payroll Tax Liability GP calculation by simply taking Federal Tax Witholding + Fica Medicare Withholding times 2 + Fica SSN times 2.  As you probably know by now, the Employers portion of FICA is 6.2% and the Employers portion has been reduced to 4.2%. However, I have had a number of clients contact me and say this formula is no longer applicable and have asked for a revised formula.  The new formula is described below and ties out to a sample Payroll Run using Fabrikam.   As you can see from above, the prior formula is not applicable and the new audit check is as follows; Federal Tax WH  $                  6,655.17   Employee Medicare  $                     408.47   Employees SS  $                  1,746.54   Employer Medicare  $                     408.47   Employer SS  $                  1,746.55 (FICA Owned – FICA Medicare WH)       Total Tax Liability  $               10,965.20   I have talked with Microsoft and at this time, they have no intent on modifying the report to split out the employer (6.2%) and employee (4.2%) FICA portions.

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