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• Oracle’s Web Experience Management

  - by Christie Flanagan

  Today’s guest post on Oracle’s Web Experience Management comes from a member of our WebCenter Evangelist team, Noël Jaffré, a Principal Technologist based in France.Oracle’s Web Experience Management (WEM) solution enables organizations to optimize the online channel for driving marketing and customer experience management success. It empowers business users to manage the web presence and create rich and engaging online experiences for customers and prospects. Oracle's WEM platform provides a framework to simplify the integration of Oracle, third-party and custom-built applications. This framework essentially allows the creation and integration of applications using one single business interface called the WEM interface. It includes the following: Single sign-on access control for all integrated applications using the Central Authentication Service (CAS) component. A single centralized administration window for user, role, and native applications management including site management. Community server management, gadget server management as well as management for partner integrated technologies. A Representational State Transfer (REST) API for accessing WebCenter Sites data. REST services are supported on both Oracle WebCenter Sites and Oracle WebCenter Sites Satellite Server to leverage the satellite server cache. All REST requests are cached for web consuming applications as well for the high performance delivery of native applications on the mobile channel. Oracle WebCenter Sites’ Web Experience Management environment enables organizations to deliver a compelling online experience to customers by simplifying the deployment and management of sophisticated and engaging websites. The WebCenter Sites platform automates the entire process of managing web content including: Authoring:  Business users can easily contribute and manage web content in real-time, with intuitive interfaces and drag-and-drop content authoring and layout capabilities designed for the non-technical user. Contextual Content Targeting: Marketers are empowered to create and manage targeted campaigns with relevant recommendations and promotions based on the context of the session of the visitor such as his or her navigation history, user profile, language, location or other information shared during the visitor session. Content Publishing and Deployment: It offers advanced multi-site management capabilities for departmental or regional sites, as well as strong multi-lingual and multi-locale content management. The remote satellite server caching infrastructure provides high-performance, distributed caching, tuned to deliver high-volume, targeted and multi-lingual sites. Analytics and Optimization: Business users and marketers have the ability to measure the effectiveness of their online content and campaigns at a granular level. Editors and marketers can immediately determine whether a given article or promotion is relevant to a particular customer segment. User-generated Content: Marketers can enable blogs, comments, rating and reviews on the website.  All comments and reviews posted to the website can be moderated from the administrator interface either manually or automatically using filters, whitelists, blacklists or community based moderation. Personalized Gadget Dashboards:  Site managers can deploy gadgets, small applications using web content, individually or as part of dashboards containing multiple gadgets.  These gadget dashboards enable site visitors to create their own “MyPage” on a given site where they can select and customize the gadgets that the site administrator has made available.  Any gadget that conforms to the iGoogle/OpenSocial standard can be made available to site visitors, or they can be created within the WEM interface. Oracle's WEM platform also provides a unique environment for the delivery of a rich, multichannel online experience for site visitors through its advanced management modules for mobile. With Oracle’s WEM solution, it’s easy to control branding and deliver a consistent message while repurposing web content for publication to mobile devices, kiosks and much more. This distinctive approach provides: HTML5 Delivery: HTML5 delivery which includes native support for adaptive design that responds to the user’s computer screen resolution and orientation. The approach is less driven by the particular hardware and more driven by the user’s interactions with the device. In other words, this approach takes both the screen interactions (either cursor or touch) and screen sizes and orientation into consideration. A Unique Native Mobile Extension Environment for Contributors: From the WEM interface, a contributor can directly manage their mobile channel, using the tooling already in place for driving the traditional web presence. This includes the mobile presentation, as well as mobile insite editing, drag and drop page layout, and in-context recommendations and personalization. Optimized REST APIs for High Performance Content Delivery on Native Mobile Device Applications: WebCenter Sites’ REST API uses the underlying HTTP methods (GET, POST, PUT, DELETE) to interact with resources. Resources support two types of input and output formats -- XML and JSON. REST calls are customizable to optimize the interactions between the content repositories and the client applications. Caching is essential to decrease network loads and improve overall reliability and usability of the applications and user interactions. REST results are cached through the highly efficient Oracle WebCenter Sites caching architecture.

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• Bring Office 2003 Menus Back to 2010 with UBitMenu

  - by Matthew Guay

  Are you having trouble getting used to the Ribbon interface in Office 2010?  Here’s how you can roll back the clock a bit and bring back the familiar menus and toolbars from 2003. The Office 2007 Ribbon was both praised and criticized.  While many users felt they were more productive with the new interface, others felt frustrated searching for commands they had memorized in older versions of Office.  Now, with Office 2010, the ribbon interface has been brought to every app in the Office suite, and is integrated into many newer programs from Microsoft. If you’re moving from Office 2003, using UBitMenu allows you to add the old familiar menus back along with the new Ribbon interface for an easier learning curve. Also, with the customizability of Office 2010, we can strip away the extra Ribbon tabs to make it more like 2003. Get the 2003 Menus and Toolbars Back in Office 2010 Download UBitMenu (link below), and install as normal.  Make sure all of your Office programs are closed during the installation.  This handy utility is very small, and installed amazingly quick. Open Word, Excel, or PowerPoint and there’s now a new Menu tab beside Home in the Ribbon.  Now you can access all of your favorite old Office commands in the familiar menus, and access many of the newer Office features such as SmartArt.   Here’s a close-up of the toolbar.  Notice that the layout is very similar to that of Word 2003. You can access all of the new Transitions in PowerPoint 2010 from the menu bar.   The menu in Excel even included support for the new PivotTable and PivotCharts Wizard. One problem we noticed was that the toolbars were condensed to a drop-down menu if the Office window was less than 870px wide.  This may be a frustration to users with low-resolution displays, and you might want to use the Office Apps maximized. Get Rid of the Ribbon Now that you’ve got the old menus back, you can get rid of the extra ribbon tabs if you’d like.  Office 2010 lets you customize your ribbon and remove tabs, so let’s get rid of all the other tabs except for our new Menu tab.  In our example we’re using Word, but you can do it in Excel or PowerPoint the same way. Click the File tab and select Options. Alternately, in the Menu tab, select Tools and then Word Options. Select Customize Ribbon on the left sidebar, then uncheck the boxes beside all the ribbon tabs you want to hide on the right.  Click Ok when you’re finished. While you’re at it, you can change the default color scheme as well. Note: The color change will automatically change the color scheme in all of the Office apps, so you’ll only need to do that once. Now the ribbon only has 2 tabs…the File tab for the new Backstage View, and the UBitMenu tab we just installed.  It almost has the appearance Word 2003, but with the new features of Word 2010!  You’ll need to repeat these steps in Excel and PowerPoint if you want to customize their ribbon the same.   Conclusion If you’ve been having a hard time getting used to Office 2010, UBitMenu is a great way to get familiar with the new interface, or simply stay productive with your old tricks.  We do wish it supported the other Office applications like OneNote and Outlook. That doesn’t make it a deal breaker though, it can make the learning curve easier in Word, PowerPoint, and Excel. UBitMenu is free for personal use, and available at a very reasonable price for businesses. If you’re using Office 2007 and not a fan of the Ribbon, UBitMenu works for it as well. Download UBitMenu Similar Articles Productive Geek Tips How To Bring Back the Old Menus in Office 2007Upgrade Office 2003 to 2010 on XP or Run them Side by SideHow to Find Office 2003 Commands in Office 2010Make Word 2007 Always Save in Word 2003 FormatMake Excel 2007 Always Save in Excel 2003 Format TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Speed Up Windows With ReadyBoost Awesome World Cup Soccer Calendar Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets

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• Superpower Your Touchpad Computer with Scrybe

  - by Matthew Guay

  Are you looking for a way to help your Touchpad computer make you more productive?  Here’s a quick look at Scrybe, a new application from Synaptics that lets you superpower it. Touchpad devices have become increasingly more interesting as they’ve included support for multi-touch gestures.  Scrybe takes it to the next level and lets you use your touchpad as an application launcher.  You can launch any application, website, or complete many common commands on your computer with a simple gesture.  Scrybe works with most modern Synaptics touchpads, which are standard on most laptops and netbooks.  It is optimized for newer multi-touch touchpads, but can also work with standard single-touch touchpads.  It works on Windows 7, Vista, and XP, so chances are it will work with your laptop or netbook. Get Started With Scrybe Head over to the Scrybe website and download the latest version (link below).  You are asked to enter your email address, name, and information about your computer…but you actually only have to enter your email address.  Click Download when finished. Run the installer when it’s download.  It will automatically download the latest Synaptics driver for your touchpad and any other components needed for Scrybe.  Note that the Scrybe installer will ask to install the Yahoo! toolbar, so uncheck this to avoid adding this worthless browser toolbar. Using Scrybe To open an application or website with a gesture, press 3 fingers on your touchpad at once, or if your touchpad doesn’t support multi-touch gestures, then press Ctrl+Alt and press 1 finger on your touchpad.  This will open the Scrype input pane; start drawing a gesture, and you’ll see it on the grey square.  The input pane shows some default gestures you can try. Here we drew an “M”, which opens our default Music player.  As soon as you finish the gesture and lift up your finger, Scrybe will open the application or website you selected. A notification balloon will let you know what gesture was preformed. When you’re entering your gesture, the input pane will show white “ink”.  The “ink” will turn blue if the command is recognized, but will turn red if it isn’t.  If Scrybe doesn’t recognize your command, press 3 fingers and try again. Scrybe Control Panel You can open the Scrybe Control panel to enter or change commands by entering a box-like gesture, or right-clicking the Scrybe icon in your system tray and selecting “Scrybe Control Panel”. Scrybe has many pre-configured gestures that you can preview and even practice. All of the gestures in the Popular tab are preset and cannot be changed.  However, the ones in the favorites tab can be edited.  Select the gesture you wish to edit, and click the gear icon to change it.  Here we changed the email gesture to open Hotmail instead of the default Yahoo Mail. Scrybe can also help you perform many common Windows commands such as Copy and Undo.  Select the Tools tab to see all of these commands.   Scrybe has many settings you may wish to change.  Select the Preferences button in the Control Panel to change these.  Here’s some of the settings we changed. Uncheck “Display a message” to turn off the tooltip notifications when you enter a gesture Uncheck “Show symbol hints” to turn off the sidebar on the input pane Select the search engine you want to open with the Search Gesture.  The default is Yahoo, but you can choose your favorite. Adding a new Scrybe Gesture The default Scrybe options are useful, but the best part is that you can assign gestures to your own programs or websites.  Open the Scrybe control panel, and click the plus sign on the bottom left corner.  Enter a name for your gesture, and then choose if it is for a website or an application. If you want the gesture to open a website, enter the address in the box. Alternately, if you want your gesture to open an application, select Launch Application and then either enter the path to the application, or click the button beside the Launch field and browse to it. Now click the down arrow on the blue box and choose one of the gestures for your application or website. Your new gesture will show up under the Favorites tab in the Scrybe control panel, and you can use it whenever you want from Scrybe, or practice the gesture by selecting the Practice button. Conclusion If you enjoy multi-touch gestures, you may find Scrybe very useful on your laptop or netbook.  Scrybe recognizes gestures fairly easily, even if you don’t enter them perfectly correctly.  Just like pinch-to-zoom and two-finger scroll, Scrybe can quickly become something you miss on other laptops. Download Scrybe (registration required) Similar Articles Productive Geek Tips Fixing Firefox Scrolling Problems with Dell Synaptics TouchpadRemove Synaptics Touchpad Icon from System TrayRoll Back Troublesome Device Drivers in Windows VistaChange Your Computer Name in Windows 7 or VistaLet Somebody Use Your Computer Without Logging Off in Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Fun with 47 charts and graphs Tomorrow is Mother’s Day Check the Average Speed of YouTube Videos You’ve Watched OutlookStatView Scans and Displays General Usage Statistics How to Add Exceptions to the Windows Firewall Office 2010 reviewed in depth by Ed Bott

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• Top Reasons You Need A User Engagement Platform

  - by Michael Snow

  Guest post by: Amit Sircar, Senior Sales Consultant, Oracle Deliver complex enterprise functionality through a simple intuitive and unified User Interface (UI) The modern enterprise contains a wide range of applications that are used to manage the business and drive competitive advantages. Organizations respond by creating a complex structure that results in a functional and management grouping of users. Each of these groups of users requires access to multiple applications and information sources in order to perform their job functions. This leads to the lack of a unified view of enterprise information, inconsistent user interfaces and disjointed security. To be effective, portals must be designed from the end-user perspective, enabling the user to accomplish as many tasks as possible while visiting the fewest number of portals. This requires rethinking the way that portals are built, moving from a functional business unit perspective to a user-focused, process-oriented point of view. Oracle WebCenter provides the Common User Experience Architecture that allows organizations to seamlessly present a unified view of enterprise information tailored to a particular user’s role and preferences. This architecture provides the best practices, design patterns and delivery mechanism for myriad services, applications, and data sources.  In order to serve as a primary system of access, Oracle WebCenter also provides access to unstructured content and to other users via integrated search, service-oriented artifacts, content management, and collaboration tools. Provide a modern and engaging experience without modifying the core business application Web 2.0 technologies such as blogs, wikis, forums or social media sites are having a profound impact in the public internet.  These technologies can be leveraged by enterprises to add significant value to the business. Organizations need to integrate these technologies directly into their business applications while continuing to meet their security and governance needs. To deliver richer connections and become a more agile and intelligent business, WebCenter provides an enterprise portal platform that contains pre-integrated, standards-based Enterprise 2.0 services. These Enterprise 2.0 services can be easily accessed, integrated and utilized by users. By giving users the ability to use and integrate Enterprise 2.0 services such as tags, links, wikis, activities, blogs or social networking directly with their portals and applications, they are empowered to make richer connections, optimize their productivity, and ultimately increase the value of their applications. Foster a collaborative experience The organizational workplace has undergone a major change in the last decade. With increasing globalization and a distributed workforce, project teams may be physically separated by large distances. Online collaboration technologies are becoming a critical resource to enable virtual teams to share information and work together effectively. Oracle WebCenter delivers dynamic business communities with rich Services to empower teams to quickly and efficiently manage their information, applications, projects, and people without requiring IT assistance. It brings together the latest technology around Enterprise 2.0 and social computing, communities, personal productivity, and ad-hoc team interactions without any development effort. It enables the sharing and collaboration on team content, focusing an organization’s valuable resources on solving business problems, tapping into new ideas, and reducing time-to-market. Mobile Support The traditional workplace dynamics that required employees to access their work applications from their desktops have undergone a fundamental shift. Employees were used to primarily working from company offices and utilized an IT-issued computer for performing their job functions. With the introduction of flexible work hours and the growth of remote workers, more and more employees need the ability to remain productive even when they do not have access to a computer via the use of tablets and smartphones.  In addition, customers and citizens have come to expect 24x7 access to resources and websites from wherever they are located. Tablets and smartphones have empowered everyone to quickly access services they need anytime and from any place.  WebCenter provides out of the box capabilities to deliver the mobile experience in a seamless manner. Seeded device profiles and toolkits within WebCenter can be used to render the same web pages into multiple target devices such iPads, iPhones and android devices. Web designers can preview the portal using the built in simulator, make necessary updates and then deploy their UI design for the targeted device. Conclusion The competitive economy and resource constraints facing organizations today require them to find ways to make their applications, portals and Web sites more agile and intelligent and their knowledge workers more productive no matter where they are located. Organizations need to provide faster access to relevant information and resources, enhance existing applications and business processes with rich Enterprise 2.0 services, and seamlessly deliver content to mobile platforms. Oracle WebCenter successfully meets these challenges by providing the modern user experience platform for the enterprise and the Web.

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• Video games, content strategy, and failure - oh my.

  - by Roger Hart

  Last night was the CS London group's event Content Strategy, Manhattan Style. Yes, it's a terrible title, feeling like a self-conscious grasp for chic, sadly commensurate with the venue. Fortunately, this was not commensurate with the event itself, which was lively, relevant, and engaging. Although mostly if you're a consultant. This is a strong strain in current content strategy discourse, and I think we're going to see it remedied quite soon. Not least in Paris on Friday. A lot of the bloggers, speakers, and commentators in the sphere are consultants, or part of agencies and other consulting organisations. A lot of the talk is about how you sell content strategy to your clients. This is completely acceptable. Of course it is. And it's actually useful if that's something you regularly have to do. To an extent, it's even portable to those of us who have to sell content strategy within an organisation. We're still competing for credibility and resource. What we're doing less is living in the beginning of a project. This was touched on by Jeffrey MacIntyre (albeit in a your-clients kind of a way) who described "the day two problem". Companies, he suggested, build websites for launch day, and forget about the need for them to be ongoing entities. Consultants, agencies, or even internal folks on short projects will live through Day Two quite often: the trainwreck moment where somebody realises that even if the content is right (which it often isn't), and on time (which it often isn't), it'll be redundant, outdated, or inaccurate by the end of the week/month/fickle social media attention cycle. The thing about living through a lot of Day Two is that you see a lot of failure. Nothing succeeds like failure? Failure is good. When it's structured right, it's an awesome tool for learning - that's kind of how video games work. I'm chewing over a whole blog post about this, but basically in game-like learning, you try, fail, go round the loop again. Success eventually yields joy. It's a relatively well-known phenomenon. It works best when that failing step is acutely felt, but extremely inexpensive. Dying in Portal is highly frustrating and surprisingly characterful, but the save-points are well designed and the reload unintrusive. The barrier to re-entry into the loop is very low, as is the cost of your failure out in meatspace. So it's easy (and fun) to learn. Yeah, spot the difference with business failure. As an external content strategist, you get to rock up with a big old folder full of other companies' Day Two (and ongoing day two hundred) failures. You can't send the client round the learning loop - although you may well be there because they've been round it once - but you can show other people's round trip. It's not as compelling, but it's not bad. What about internal content strategists? We can still point to things that are wrong, and there are some very compelling tools at our disposal - content inventories, user testing, and analytics, for instance. But if we're picking up big organically sprawling legacy content, Day Two may well be a distant memory, and the felt experience of web content failure is unlikely to be immediate to many people in the organisation. What to do? My hunch here is that the first task is to create something immediate and felt, but that it probably needs to be a success. Something quickly doable and visible - a content problem solved with a measurable business result. Now, that's a tall order; but scrape of the "quickly" and it's the whole reason we're here. At Red Gate, I've started with the text book fear and passion introduction to content strategy. In fact, I just typo'd that as "contempt strategy", and it isn't a bad description. Yelling "look at this, our website is rubbish!" gets you the initial attention, but it doesn't make you many friends. And if you don't produce something pretty sharp-ish, it's easy to lose the momentum you built up for change. The first thing I've done - after the visual content inventory - is to delete a bunch of stuff. About 70% of the SQL Compare web content has gone, in fact. This is a really, really cheap operation. It's visible, and it's powerful. It's cheap because you don't have to create any new content. It's not free, however, because you do have to validate your deletions. This means analytics, actually reading that content, and talking to people whose business purposes that content has to serve. If nobody outside the company uses it, and nobody inside the company thinks they ought to, that's a no-brainer for the delete list. The payoff here is twofold. There's the nebulous hard-to-illustrate "bad content does user experience and brand damage" argument; and there's the "nobody has to spend time (money) maintaining this now" argument. One or both are easily felt, and the second at least should be measurable. But that's just one approach, and I'd be interested to hear from any other internal content strategy folks about how they get buy-in, maintain momentum, and generally get things done.

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• Using a Predicate as a key to a Dictionary

  - by Tom Hines

  I really love Linq and Lambda Expressions in C#.  I also love certain community forums and programming websites like DaniWeb. A user on DaniWeb posted a question about comparing the results of a game that is like poker (5-card stud), but is played with dice. The question stemmed around determining what was the winning hand.  I looked at the question and issued some comments and suggestions toward a potential answer, but I thought it was a neat homework exercise. [A little explanation] I eventually realized not only could I compare the results of the hands (by name) with a certain construct – I could also compare the values of the individual dice with the same construct. That piece of code eventually became a Dictionary with the KEY as a Predicate<int> and the Value a Func<T> that returns a string from the another structure that contains the mapping of an ENUM to a string.  In one instance, that string is the name of the hand and in another instance, it is a string (CSV) representation of of the digits in the hand. An added benefit is that the digits re returned in the order they would be for a proper poker hand.  For instance the hand 1,2,5,3,1 would be returned as ONE_PAIR (1,1,5,3,2). [Getting to the point] 1: using System; 2: using System.Collections.Generic; 3:   4: namespace DicePoker 5: { 6: using KVP_E2S = KeyValuePair<CDicePoker.E_DICE_POKER_HAND_VAL, string>; 7: public partial class CDicePoker 8: { 9: /// <summary> 10: /// Magical construction to determine the winner of given hand Key/Value. 11: /// </summary> 12: private static Dictionary<Predicate<int>, Func<List<KVP_E2S>, string>> 13: map_prd2fn = new Dictionary<Predicate<int>, Func<List<KVP_E2S>, string>> 14: { 15: {new Predicate<int>(i => i.Equals(0)), PlayerTie},//first tie 16:   17: {new Predicate<int>(i => i > 0), 18: (m => string.Format("Player One wins\n1={0}({1})\n2={2}({3})", 19: m[0].Key, m[0].Value, m[1].Key, m[1].Value))}, 20:   21: {new Predicate<int>(i => i < 0), 22: (m => string.Format("Player Two wins\n2={2}({3})\n1={0}({1})", 23: m[0].Key, m[0].Value, m[1].Key, m[1].Value))}, 24:   25: {new Predicate<int>(i => i.Equals(0)), 26: (m => string.Format("Tie({0}) \n1={1}\n2={2}", 27: m[0].Key, m[0].Value, m[1].Value))} 28: }; 29: } 30: } When this is called, the code calls the Invoke method of the predicate to return a bool.  The first on matching true will have its value invoked. 1: private static Func<DICE_HAND, E_DICE_POKER_HAND_VAL> GetHandEval = dh => 2: map_dph2fn[map_dph2fn.Keys.Where(enm2fn => enm2fn(dh)).First()]; After coming up with this process, I realized (with a little modification) it could be called to evaluate the individual values in the dice hand in the event of a tie. 1: private static Func<List<KVP_E2S>, string> PlayerTie = lst_kvp => 2: map_prd2fn.Skip(1) 3: .Where(x => x.Key.Invoke(RenderDigits(dhPlayerOne).CompareTo(RenderDigits(dhPlayerTwo)))) 4: .Select(s => s.Value) 5: .First().Invoke(lst_kvp); After that, I realized I could now create a program completely without “if” statements or “for” loops! 1: static void Main(string[] args) 2: { 3: Dictionary<Predicate<int>, Action<Action<string>>> main = new Dictionary<Predicate<int>, Action<Action<string>>> 4: { 5: {(i => i.Equals(0)), PlayGame}, 6: {(i => true), Usage} 7: }; 8:   9: main[main.Keys.Where(m => m.Invoke(args.Length)).First()].Invoke(Display); 10: } …and there you have it. :) ZIPPED Project

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• How To Get Web Site Thumbnail Image In ASP.NET

  - by SAMIR BHOGAYTA

  Overview One very common requirement of many web applications is to display a thumbnail image of a web site. A typical example is to provide a link to a dynamic website displaying its current thumbnail image, or displaying images of websites with their links as a result of search (I love to see it on Google). Microsoft .NET Framework 2.0 makes it quite easier to do it in a ASP.NET application. Background In order to generate image of a web page, first we need to load the web page to get their html code, and then this html needs to be rendered in a web browser. After that, a screen shot can be taken easily. I think there is no easier way to do this. Before .NET framework 2.0 it was quite difficult to use a web browser in C# or VB.NET because we either have to use COM+ interoperability or third party controls which becomes headache later. WebBrowser control in .NET framework 2.0 In .NET framework 2.0 we have a new Windows Forms WebBrowser control which is a wrapper around old shwdoc.dll. All you really need to do is to drop a WebBrowser control from your Toolbox on your form in .NET framework 2.0. If you have not used WebBrowser control yet, it's quite easy to use and very consistent with other Windows Forms controls. Some important methods of WebBrowser control are. public bool GoBack(); public bool GoForward(); public void GoHome(); public void GoSearch(); public void Navigate(Uri url); public void DrawToBitmap(Bitmap bitmap, Rectangle targetBounds); These methods are self explanatory with their names like Navigate function which redirects browser to provided URL. It also has a number of useful overloads. The DrawToBitmap (inherited from Control) draws the current image of WebBrowser to the provided bitmap. Using WebBrowser control in ASP.NET 2.0 The Solution Let's start to implement the solution which we discussed above. First we will define a static method to get the web site thumbnail image. public static Bitmap GetWebSiteThumbnail(string Url, int BrowserWidth, int BrowserHeight, int ThumbnailWidth, int ThumbnailHeight) { WebsiteThumbnailImage thumbnailGenerator = new WebsiteThumbnailImage(Url, BrowserWidth, BrowserHeight, ThumbnailWidth, ThumbnailHeight); return thumbnailGenerator.GenerateWebSiteThumbnailImage(); } The WebsiteThumbnailImage class will have a public method named GenerateWebSiteThumbnailImage which will generate the website thumbnail image in a separate STA thread and wait for the thread to exit. In this case, I decided to Join method of Thread class to block the initial calling thread until the bitmap is actually available, and then return the generated web site thumbnail. public Bitmap GenerateWebSiteThumbnailImage() { Thread m_thread = new Thread(new ThreadStart(_GenerateWebSiteThumbnailImage)); m_thread.SetApartmentState(ApartmentState.STA); m_thread.Start(); m_thread.Join(); return m_Bitmap; } The _GenerateWebSiteThumbnailImage will create a WebBrowser control object and navigate to the provided Url. We also register for the DocumentCompleted event of the web browser control to take screen shot of the web page. To pass the flow to the other controls we need to perform a method call to Application.DoEvents(); and wait for the completion of the navigation until the browser state changes to Complete in a loop. private void _GenerateWebSiteThumbnailImage() { WebBrowser m_WebBrowser = new WebBrowser(); m_WebBrowser.ScrollBarsEnabled = false; m_WebBrowser.Navigate(m_Url); m_WebBrowser.DocumentCompleted += new WebBrowserDocument CompletedEventHandler(WebBrowser_DocumentCompleted); while (m_WebBrowser.ReadyState != WebBrowserReadyState.Complete) Application.DoEvents(); m_WebBrowser.Dispose(); } The DocumentCompleted event will be fired when the navigation is completed and the browser is ready for screen shot. We will get screen shot using DrawToBitmap method as described previously which will return the bitmap of the web browser. Then the thumbnail image is generated using GetThumbnailImage method of Bitmap class passing it the required thumbnail image width and height. private void WebBrowser_DocumentCompleted(object sender, WebBrowserDocumentCompletedEventArgs e) { WebBrowser m_WebBrowser = (WebBrowser)sender; m_WebBrowser.ClientSize = new Size(this.m_BrowserWidth, this.m_BrowserHeight); m_WebBrowser.ScrollBarsEnabled = false; m_Bitmap = new Bitmap(m_WebBrowser.Bounds.Width, m_WebBrowser.Bounds.Height); m_WebBrowser.BringToFront(); m_WebBrowser.DrawToBitmap(m_Bitmap, m_WebBrowser.Bounds); m_Bitmap = (Bitmap)m_Bitmap.GetThumbnailImage(m_ThumbnailWidth, m_ThumbnailHeight, null, IntPtr.Zero); } One more example here : http://www.codeproject.com/KB/aspnet/Website_URL_Screenshot.aspx

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• The Customer Experience Imperative: A Game Changer for Brands

  - by Jeri Kelley

  By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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• Ransomware: Why This New Malware is So Dangerous and How to Protect Yourself

  - by Chris Hoffman

  Ransomware is a type of malware that tries to extort money from you. One of the nastiest examples, CryptoLocker, takes your files hostage and holds them for ransom, forcing you to pay hundreds of dollars to regain access. Most malware is no longer created by bored teenagers looking to cause some chaos. Much of the current malware is now produced by organized crime for profit and is becoming increasingly sophisticated. How Ransomware Works Not all ransomware is identical. The key thing that makes a piece of malware “ransomware” is that it attempts to extort a direct payment from you. Some ransomware may be disguised. It may function as “scareware,” displaying a pop-up that says something like “Your computer is infected, purchase this product to fix the infection” or “Your computer has been used to download illegal files, pay a fine to continue using your computer.” In other situations, ransomware may be more up-front. It may hook deep into your system, displaying a message saying that it will only go away when you pay money to the ransomware’s creators. This type of malware could be bypassed via malware removal tools or just by reinstalling Windows. Unfortunately, Ransomware is becoming more and more sophisticated. One of the latest examples, CryptoLocker, starts encrypting your personal files as soon as it gains access to your system, preventing access to the files without knowing the encryption key. CryptoLocker then displays a message informing you that your files have been locked with encryption and that you have just a few days to pay up. If you pay them $300, they’ll hand you the encryption key and you can recover your files. CryptoLocker helpfully walks you through choosing a payment method and, after paying, the criminals seem to actually give you a key that you can use to restore your files. You can never be sure that the criminals will keep their end of the deal, of course. It’s not a good idea to pay up when you’re extorted by criminals. On the other hand, businesses that lose their only copy of business-critical data may be tempted to take the risk — and it’s hard to blame them. Protecting Your Files From Ransomware This type of malware is another good example of why backups are essential. You should regularly back up files to an external hard drive or a remote file storage server. If all your copies of your files are on your computer, malware that infects your computer could encrypt them all and restrict access — or even delete them entirely. When backing up files, be sure to back up your personal files to a location where they can’t be written to or erased. For example, place them on a removable hard drive or upload them to a remote backup service like CrashPlan that would allow you to revert to previous versions of files. Don’t just store your backups on an internal hard drive or network share you have write access to. The ransomware could encrypt the files on your connected backup drive or on your network share if you have full write access. Frequent backups are also important. You wouldn’t want to lose a week’s worth of work because you only back up your files every week. This is part of the reason why automated back-up solutions are so convenient. If your files do become locked by ransomware and you don’t have the appropriate backups, you can try recovering them with ShadowExplorer. This tool accesses “Shadow Copies,” which Windows uses for System Restore — they will often contain some personal files. How to Avoid Ransomware Aside from using a proper backup strategy, you can avoid ransomware in the same way you avoid other forms of malware. CryptoLocker has been verified to arrive through email attachments, via the Java plug-in, and installed on computers that are part of the Zeus botnet. Use a good antivirus product that will attempt to stop ransomware in its tracks. Antivirus programs are never perfect and you could be infected even if you run one, but it’s an important layer of defense. Avoid running suspicious files. Ransomware can arrive in .exe files attached to emails, from illicit websites containing pirated software, or anywhere else that malware comes from. Be alert and exercise caution over the files you download and run. Keep your software updated. Using an old version of your web browser, operating system, or a browser plugin can allow malware in through open security holes. If you have Java installed, you should probably uninstall it. For more tips, read our list of important security practices you should be following. Ransomware — CryptoLocker in particular — is brutally efficient and smart. It just wants to get down to business and take your money. Holding your files hostage is an effective way to prevent removal by antivirus programs after it’s taken root, but CryptoLocker is much less scary if you have good backups. This sort of malware demonstrates the importance of backups as well as proper security practices. Unfortunately, CryptoLocker is probably a sign of things to come — it’s the kind of malware we’ll likely be seeing more of in the future.     

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• YouTube Scalability Lessons

  - by Bertrand Matthelié

  @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Calibri"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }h2 { margin: 12pt 0cm 3pt; page-break-after: avoid; font-size: 14pt; font-family: "Times New Roman"; font-style: italic; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }span.Heading2Char { font-family: Calibri; font-weight: bold; font-style: italic; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Very interesting blog post by Todd Hoff at highscalability.com presenting “7 Years of YouTube Scalability Lessons in 30 min” based on a presentation from Mike Solomon, one of the original engineers at YouTube: …. The key takeaway away of the talk for me was doing a lot with really simple tools. While many teams are moving on to more complex ecosystems, YouTube really does keep it simple. They program primarily in Python, use MySQL as their database, they’ve stuck with Apache, and even new features for such a massive site start as a very simple Python program. That doesn’t mean YouTube doesn’t do cool stuff, they do, but what makes everything work together is more a philosophy or a way of doing things than technological hocus pocus. What made YouTube into one of the world’s largest websites? Read on and see... Stats @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } 4 billion Views a day 60 hours of video is uploaded every minute 350+ million devices are YouTube enabled Revenue double in 2010 The number of videos has gone up 9 orders of magnitude and the number of developers has only gone up two orders of magnitude. 1 million lines of Python code Stack @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } Python - most of the lines of code for YouTube are still in Python. Everytime you watch a YouTube video you are executing a bunch of Python code. Apache - when you think you need to get rid of it, you don’t. Apache is a real rockstar technology at YouTube because they keep it simple. Every request goes through Apache. Linux - the benefit of Linux is there’s always a way to get in and see how your system is behaving. No matter how bad your app is behaving, you can take a look at it with Linux tools like strace and tcpdump. MySQL - is used a lot. When you watch a video you are getting data from MySQL. Sometime it’s used a relational database or a blob store. It’s about tuning and making choices about how you organize your data. Vitess- a  new project released by YouTube, written in Go, it’s a frontend to MySQL. It does a lot of optimization on the fly, it rewrites queries and acts as a proxy. Currently it serves every YouTube database request. It’s RPC based. Zookeeper - a distributed lock server. It’s used for configuration. Really interesting piece of technology. Hard to use correctly so read the manual Wiseguy - a CGI servlet container. Spitfire - a templating system. It has an abstract syntax tree that let’s them do transformations to make things go faster. Serialization formats - no matter which one you use, they are all expensive. Measure. Don’t use pickle. Not a good choice. Found protocol buffers slow. They wrote their own BSON implementation, which is 10-15 time faster than the one you can download. ...Contiues. Read the blog Watch the video

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• 7 Steps To Cut Recruiting Costs & Drive Exceptional Business Results

  - by Oracle Accelerate for Midsize Companies

  By Steve Viarengo, Vice President Product Management, Oracle Taleo Cloud Services  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 In good times, trimming operational costs is an ongoing goal. In tough times, it’s a necessity. In both good times and bad, however, recruiting occurs. Growth increases headcount in good times, and opportunistic or replacement hiring occurs in slow business cycles. By employing creative recruiting strategies in tandem with the latest technology developments, you can reduce recruiting costs while driving exceptional business results. Here are some critical areas to focus on. 1.  Target Direct Cost Savings Total recruiting process expenses are the sum of external costs plus internal labor costs. Most organizations can reduce recruiting expenses with direct cost savings. While additional savings on indirect costs can be realized from process improvement and efficiency gains, there are direct cost savings and benefits readily available in three broad areas: sourcing, assessments, and green recruiting. 2. Sourcing: Reduce Agency Costs Agency search firm fees can amount to 35 percent of a new employee’s annual base salary. Typically taken from the hiring department budget, these fees may not be visible to HR. By relying on internal mobility programs, referrals, candidate pipelines, and corporate career Websites, organizations can reduce or eliminate this agency spend. And when you do have to pay third-party agency fees, you can optimize the value you receive by collaborating with agencies to identify referred candidates, ensure access to candidate data and history, and receive automatic notifications and correspondence. 3. Sourcing: Reduce Advertising Costs You can realize significant cost reductions by placing all job positions on your corporate career Website. This will allow you to reap a substantial number of candidates at minimal cost compared to job boards and other sourcing options. 4.  Sourcing: Internal Talent Pool Internal talent pools provide a way to reduce sourcing and advertising costs while delivering improved productivity and retention. Internal redeployment reduces costs and ramp-up time while increasing retention and employee satisfaction. 5.  Sourcing: External Talent Pool Strategic recruiting requires identifying and matching people with a given set of skills to a particular job while efficiently allocating sourcing expenditures. By using an e-recruiting system (which drives external talent pool management) with a candidate relationship database, you can automate prescreening and candidate matching while communicating with targeted candidates. Candidate relationship management can lower sourcing costs by marketing new job opportunities to candidates sourced in the past. By mining the talent pool in this fashion, you eliminate the need to source a new pool of candidates for each new requisition. Managing and mining the corporate candidate database can reduce the sourcing cost per candidate by as much as 50 percent. 6.  Assessments: Reduce Turnover Costs By taking advantage of assessments during the recruitment process, you can achieve a range of benefits, including better productivity, superior candidate performance, and lower turnover (providing considerable savings). Assessments also save recruiter and hiring manager time by focusing on a short list of qualified candidates. Hired for fit, such candidates tend to stay with the organization and produce quality work—ultimately driving revenue.  7. Green Recruiting: Reduce Paper and Processing Costs You can reduce recruiting costs by automating the process—and making it green. A paperless process informs candidates that you’re dedicated to green recruiting. It also leads to direct cost savings. E-recruiting reduces energy use and pollution associated with manufacturing, transporting, and recycling paper products. And process automation saves energy in mailing, storage, handling, filing, and reporting tasks. Direct cost savings come from reduced paperwork related to résumés, advertising, and onboarding. Improving the recruiting process through sourcing, assessments, and green recruiting not only saves costs. It also positions the company to improve the talent base during the recession while retaining the ability to grow appropriately in recovery. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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• Where would a spam bot be located?

  - by Tim

  I have a hosted website using a free hosting service, I received an email this afternoon saying that I have been suspended because my account has been compromised. Basically, someone is using my email account to mass send spam. I've changed all the passwords and everything but when my Gmail pulls the emails from the host it's still downloading loads of spam messages that show like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] SMTP error from remote mail server after end of data: host 198.91.80.251 [198.91.80.251]: 554 5.6.0 id=23634-03 - Rejected by MTA on relaying, from MTA([127.0.0.1]:10030): 554 Error: This email address has lost rights to send email from the system ------ This is a copy of the message, including all the headers. ------ Return-path: <[email protected]> Received: from keenesystems.com ([66.135.33.211]:2370 helo=server211) by absolut.x10hosting.com with esmtpsa (TLSv1:RC4-MD5:128) (Exim 4.77) (envelope-from <[email protected]>) id 1TGwSW-002hHe-Lc for [email protected]; Wed, 26 Sep 2012 13:35:44 -0500 MIME-Version: 1.0 Date: Wed, 26 Sep 2012 13:35:43 -0500 X-Priority: 3 (Normal) X-Mailer: Ximian Evolution 3.9.9 (8.5.3-6) Subject: New staff members wanted at Auction It Online From: [email protected] Reply-To: [email protected] To: "Nadia Monti" <[email protected]> Content-Type: text/plain Content-Transfer-Encoding: quoted-printable Message-ID: <OUTLOOK-IDM-9aed7054-6a3e-e1a4-1d5c-3e73377652a6@server211> Date : 26 September 2012=0ATime : 13:35=0ASender : Dennise Halcomb Head = Office Manager of RJ Auction Drop-Off Int.=0A=0ANice to meet you Nadia M= onti=0A=0ARJ ADO Ltd., a USA based company, offers a significant amount = of goods worldwide for our customers on eBay and other auction venues. = Our company's main target is to provide a suitable and cost-effective se= rvice for any person, company or fundraising company. The main purpose o= f the administrative assistant / sales support representative is to cont= ribute to the sales force and add convenience to our cost-effective serv= ice dedicated to individuals, businesses, and organizations worldwide. O= ur HR department obtained your resume from one of the various job-orient= ed websites just to offer you this post.=0A=0AWorking Schedule: This is = a part time and home-based offer. You won't need to spend more than 3 ho= urs each day. Your =0Aschedule will be flexible.=0A=0ASalary: At the end= of the trial period (it lasts for 1 month) you will be paid 1,800 EUR. = With the average volume of clients your overall income will raise up to = 3,000 EUR per month. After the trial period is over your base salary wil= l grow up to 2,500 EUR per month, so you will earn 5% commission from th= e transactions completed.=0A=0AWhere?: Italy Wide. As it is a stay at ho= me position all the communication will be carried out via email and via = phone.=0A=0ARequirements: Access to the internet during the workday and = basic microsoft office skills are needed. Basic knowledge of English is = required (most of the contacts will be in English).=0A=0ACosts and Fees:= There are NO costs at any time for our employees. All fees related to t= his position are covered by the RJ ADO Co. Ltd..=0A=0AFurther Hiring Pro= cess: If you are interested in position we offer, please reply to this e= mail and send us the copy of your resume for verification.=0A=0AAfter re= viewing all of the received applications we will reply to successful app= licants only. Then we'll offer to these successful applicants a position= within our firm on a trial period basis for one month beginning from th= e date you sign a trial agreement. During this trial period you will rec= eive full guidance and support. Employees on a one monthly trial period = are evaluated at least one week prior to the end of their trial. During = the trial, your supervisor can recommend termination. At the end of the = trial period, the supervisor can offer continued employment, extension o= f trial period, or termination. After the trial period you may ask for m= ore hours or continue full-time.=0A=0AIf you are interested in this posi= tion, just reply to this email and send any questions you have and the c= opy of your resume for verification.=0A=0AThank You,=0AHR-Manager of RJ = ADO Co. Ltd.=0A=0APermission Settings=0AYou have been referred to RJ Auc= tion Drop-Off If you feel you received this email in error or do not wis= h to receive future messages, please reply to this message with "remove"= in the subject field. We will immediately update our database according= ly. =0AWe apologize for any inconvenience caused.=0A=0ARJ Auction Drop-O= ff Co. Ltd. I'm not aware of how this has happened. I'm not sure how anyone could have got hold of my password. It's a simple wordpress install, at some point recently my host went down and there was a fresh install of wordpress with default admin accounts, I have a feeling it could be something to do with this. My question is, even though I've changed all my passwords it's all still happening, is there annywhere in paticular this script would be stored on my host. I really can't deal with having my hosting account suspended and my email account sending all this spam.

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• To refund or not to refund this client?

  - by Mahalia Samuels

  I'd really appreciate your advice on an ongoing project. I presented my client with a proposal and design samples which he approved, and he paid in full instead of the 50% upfront deposit as I'd given him a generous discount. He was then slow in furnishing me with some of the content, but once we did, he expected the website to be finished immediately which was not possible. Because he needed it done urgently, we agreed to try to get it done about 10 working days after the content was provided, but the developer who was helping me let me down. The next week, I completed the website myself and uploaded it to the server on a Friday afternoon. He then calls and texts me on following Sunday while I'm at church to say it's not online (there was probably a problem with his browser). The next morning, I received an email from him demanding a full refund within two days because he couldn't see the website (even though it was live, and I tested it on multiple browsers, a different computer and my phone), and he called me shouting at me because he couldn't access it. Finally when he was able to access it, he was unhappy with a certain detail regarding the slideshow which I began fixing and which was done the next day. He then referred me to another website and said he wanted it to look similar but not identical to it in terms of the layout. He also now wanted to add more features which were not in the original design. I got a designer to work on a new design which I sent to him for review, which if approved would be completed by 15 October, and he approved it last Thursday. He then called me yesterday to say that he wanted to change the design - he only approved it out of impatience. He now wants the website to be more similar to the other website he referred me to and he wants it done before the 15th! Then, he says to me that other people have done websites for him in three days - website's he's complained to me about for lacking dimension because they were just premium themes, whereas we'd designed and coded from scratch. I'm thinking of finishing the website but refunding him in full (or at least the refundable 50%) less domain registration and other non-refundable amounts, just to avoid further escalation of this matter and having him call me next week and say he wants to change it again. These are the applicable terms and conditions as laid out in the agreement: Total amount due for this project is Amount A. Client shall pay Consultant a deposit of Amount B (50% of total amount due for project) in advance before any work commences on the Project. The balance is due within 7 working days of completion of project. Deposit is non-refundable. Should client opt to host elsewhere, applicable transferral fee of Amount C will apply. Estimated project completion time frame is 14 to 30 days from the date Client furnishes Consultant with Brief and all other required media and data, provided that Client has made payment to secure the project. Consultant will make every effort to meet agreed upon due dates. The Client should be aware that failure to submit required information or materials, or last minute changes and excessive changes may cause subsequent delays. Client delays could result in significant delays in delivery of finished work. Major changes in client input or direction or brief will be charged at normal rates. Any work the Client wishes Consultant to create, which is not specified in the attached Proposal will be considered an additional service. Client agrees to pay Consultant for any additional expenses or additional services not included in the attached quotation and proposal if requested by the Client. Web design credit in the name of the Consultant, and link to Consultant’s website shall be placed on the footer of the final Website. Either party may terminate this Agreement by giving 7 days written notice to the other of such termination. In the event that Work is postponed or terminated at the request of the Client, Consultant shall have the right to bill pro rata at full rates for work completed through the date of that request, while reserving all rights under this Agreement. If additional payment is due, this shall be payable within seven days of the Client's written notification to stop work. In the event of termination, the Client shall also pay any expenses incurred by Consultant and the Consultant shall own all rights to the Work. Advice please?

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• BYOD-The Tablet Difference

  - by Samantha.Y. Ma

  By Allison Kutz, Lindsay Richardson, and Jennifer Rossbach, Sales Consultants Normal 0 false false false EN-US ZH-TW X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Less than three years ago, Apple introduced a new concept to the world: The Tablet. It’s hard to believe that in only 32 months, the iPad induced an entire new way to do business. Because of their mobility and ease-of-use, tablets have grown in popularity to keep up with the increasing “on the go” lifestyle, and their popularity isn’t expected to decrease any time soon. In fact, global tablet sales are expected to increase drastically within the next five years, from 56 million tablets to 375 million by 2016. Tablets have been utilized for every function imaginable in today’s world. With over 730,000 active applications available for the iPad, these tablets are educational devices, portable book collections, gateways into social media, entertainment for children when Mom and Dad need a minute on their own, and so much more. It’s no wonder that 74% of those who own a tablet use it daily, 60% use it several times a day, and an average of 13.9 hours per week are spent tapping away. Tablets have become a critical part of a user’s personal life; but why stop there? Businesses today are taking major strides in implementing these devices, with the hopes of benefiting from efficiency and productivity gains. Limo and taxi drivers use tablets as payment devices instead of traditional cash transactions. Retail outlets use tablets to find the exact merchandise customers are looking for. Professors use tablets to teach their classes, and business professionals demonstrate solutions and review reports from tablets. Since an overwhelming majority of tablet users have started to use their personal iPads, PlayBooks, Galaxys, etc. in the workforce, organizations have had to make a change. In many cases, companies are willing to make that change. In fact, 79% of companies are making new investments in mobility this year. Gartner reported that 90% of organizations are expected to support corporate applications on personal devices by 2014. It’s not just companies that are changing. Business professionals have become accustomed to tablets making their personal lives easier, and want that same effect in the workplace. Professionals no longer want to waste time manually entering data in their computer, or worse yet in a notebook, especially when the data has to be later transcribed to an online system. The response: the Bring Your Own Device phenomenon. According to Gartner, BOYD is “an alternative strategy allowing employees, business partners and other users to utilize a personally selected and purchased client device to execute enterprise applications and access data.” Employees whose companies embrace this trend are more efficient because they get to use devices they are already accustomed to. Tablets change the game when it comes to how sales professionals perform their jobs. Sales reps can easily store and access customer information and analytics using tablet applications, such as Oracle Fusion Tap. This method is much more enticing for sales reps than spending time logging interactions on their (what seem to be outdated) computers. Forrester & IDC reported that on average sales reps spend 65% of their time on activities other than selling, so having a tablet application to use on the go is extremely powerful. In February, Information Week released a list of “9 Powerful Business Uses for Tablet Computers,” ranging from “enhancing the customer experience” to “improving data accuracy” to “eco-friendly motivations”. Tablets compliment the lifestyle of professionals who strive to be effective and efficient, both in the office and on the road. Three Things Businesses Need to do to Embrace BYOD Make customer-facing websites tablet-friendly for consistent user experiences Develop tablet applications to continue to enhance the customer experience Embrace and use the technology that comes with tablets Almost 55 million people in the U.S. own tablets because they are convenient, easy, and powerful. These are qualities that companies strive to achieve with any piece of technology. The inherent power of the devices coupled with the growing number of business applications ensures that tablets will transform the way that companies and employees perform.

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• Identity Globe Trotters (Sep Edition): The Social Customer

  - by Tanu Sood

  Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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• How to bridge Debian guest VM to VPN via Cisco AnyConnect Client running on Windows Vista host

  - by bgoodr

  I am running Cisco Anyconnect VPN Client version 2.5.3054 on a laptop running Windows Vista Home Premium (version 6.0.6002) Service Pack 2. I am running the VMware Player version 4.0.2 build-591240. The host operating system running under VMware Player is Debian 6.0.2.1 i386. The laptop is connected to a wireless connection, and I can browse the web from Windows Vista using Firefox just fine. I am able to boot into the Debian VM and open up a browser and access websites on the WAN from within the VM just fine. I can ping real Linux hosts on my LAN via: ping <lan_system>.local where <lan_system> is the hostname returned from uname -a on that system on my LAN. From a DOS CMD shell, I am able to ping hosts that exist on the remote network served by the Cisco AnyConnect Client's VPN network (and without the .local suffix applied as above): ping <remote_system> However, from within the Debian VM, I expect to be able to also ping those same remote hosts (<remote_system>) that are tunnelled over the VPN set up by Cisco AnyConnect Client. Let's say that I can ping a <remote_system> called flubber from a DOS CMD prompt just fine. When I execute Linux ping command from inside the Debian VM via: ping flubber It returns immediately with this output: ping: unknown host flubber For reference since I suspect it will be useful, here is the output of the route print command from the DOS CMD prompt: route print =========================================================================== Interface List 30 ...00 05 9a 3c 7a 00 ...... Cisco AnyConnect VPN Virtual Miniport Adapter for Windows 11 ...00 1b 9e c4 de e5 ...... Atheros AR5007EG Wireless Network Adapter 26 ...00 50 56 c0 00 01 ...... VMware Virtual Ethernet Adapter for VMnet1 28 ...00 50 56 c0 00 08 ...... VMware Virtual Ethernet Adapter for VMnet8 1 ........................... Software Loopback Interface 1 12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface 13 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3 32 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4 27 ...00 00 00 00 00 00 00 e0 isatap.{E5292CF6-4FBB-4320-806D-A6B366769255} 17 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2 20 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8 22 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #10 24 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #11 25 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #12 29 ...00 00 00 00 00 00 00 e0 isatap.{C3852986-5053-4E2E-BE60-52EA2FCF5899} 41 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #14 =========================================================================== At the top window border of the VM, clicking on Virtual Machine, then clicking on Virtual Machine Settings, then clicking on Network Adapter, I have these two options checked: [X] Bridged: Connected directly to the physical Network [X] Replicate physical network connection state [ ] NAT: used to share the hosts's IP address [ ] Host-only: A private network shared with the host [ ] LAN segment: [ ] <LAN Segments...> <Advanced> I've toyed with the other options such as NAT and Host-only but that had no effect. Is there some way to allow the VM to access those <remote_system>'s?

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• How to start dovecot?

  - by chudapati09

  I'm building a web server to host multiple websites. I got everything working except the mail server. I'm using linode to host my vps and I've been following their tutorials. FYI, I'm using Ubuntu 11.10. Here is the link I've been following, http://library.linode.com/email/postfix/dovecot-mysql-ubuntu-10.04-lucid. I got up to the part where it tells me to restart dovecot, so I tried "service dovecot restart". But then I get this "restart: Unknown instance:". I'm logged in as root, so I'm not using sudo. Since that didn't work I tried "/etc/init.d/dovecot restart" and I get "dovecot start/running, process 4760". So I try "/etc/init.d/dovecot status" and I get "dovecot stop/waiting". So I tried "service dovecot start" and I get "dovecot start/running, process 4781". So I tried to get the status, so I tired "service dovecot status" and got "dovecot stop/waiting" Then I tired "/etc/init.d/dovecot start" and I get "dovecot start/running, process 4794". So I tired to get the status, so I tired "/etc/init.d/dovecot status" and got "dovecot stop/waiting" Just for kicks and giggles I tired to kill the process, I used the PID that I got when I did "service dovecot start", this was the command "kill -9 4444" and I get this "bash: kill: (4805) - No such process" Am I doing something wrong? --EDIT 1-- The following are logs that were found in /var/log/syslog that involved dovecot dovecot: master: Dovecot v2.0.13 starting up (core dumps disabled) dovecot: ssl-params: Generating SSL parameters dovecot: ssl-params: SSL parameters regeneration completed dovecot: master: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: config: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: anvil: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: log: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) kernel: init: dovecot main process (10276) terminated with status 89 kernel: init: dovecot main process (10289) terminated with status 89 kernel: init: dovecot main process (10452) terminated with status 89 kernel: init: dovecot main process (2275) terminated with status 89 kernel: init: dovecot main process (3028) terminated with status 89 kernel: init: dovecot main process (3216) terminated with status 89 kernel: init: dovecot main process (3230) terminated with status 89 kernel: init: dovecot main process (3254) terminated with status 89 kernel: init: dovecot main process (3813) terminated with status 89 kernel: init: dovecot main process (3845) terminated with status 89 kernel: init: dovecot main process (4664) terminated with status 89 kernel: init: dovecot main process (4760) terminated with status 89 kernel: init: dovecot main process (4781) terminated with status 89 kernel: init: dovecot main process (4794) terminated with status 89 kernel: init: dovecot main process (4805) terminated with status 89 --Edit 2 (/etc/dovecot/dovecot.conf)-- The following is the dovecot.conf file protocols = imap imaps pop3 pop3s log_timestamp = "%Y-%m-%d %H:%M:%S " mail_location = maildir:/home/vmail/%d/%n/Maildir ssl_cert_file = /etc/ssl/certs/dovecot.pem ssl_key_file = /etc/ssl/private/dovecot.pem namespace private { separator = . prefix = INBOX. inbox = yes } protocol lda { log_path = /home/vmail/dovecot-deliver.log auth_socket_path = /var/run/dovecot/auth-master postmaster_address = postmaster@[mydomainname.com] mail_plugins = sieve global_script_path = /home/vmail/globalsieverc } protocol pop3 { pop3_uidl_format = %08Xu%08Xv } auth default { user = root passdb sql { args = /etc/dovecot/dovecot-sql.conf } userdb static { args = uid=5000 gid=5000 home=/home/vmail/%d/%n allow_all_users=yes } socket listen { master { path = /var/run/dovecot/auth-master mode = 0600 user = vmail } client { path = /var/spool/postfix/private/auth mode = 0660 user = postfix group = postfix } } } -- Edit 3 (/var/log/mail.log) -- The following is what is in /var/log/mail.log dovecot: master: Dovecot v2.0.13 starting up (core dumps disabled) dovecot: ssl-params: Generating SSL parameters postfix/master[9917]: daemon started -- version 2.8.5, configuration /etc/postfix dovecot: ssl-params: SSL parameters regeneration completed postfix/master[9917]: terminating on signal 15 postfix/master[10196]: daemon started -- version 2.8.5, configuration /etc/postfix dovecot: master: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: config: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: anvil: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) dovecot: log: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill) postfix/master[2435]: daemon started -- version 2.8.5, configuration /etc/postfix postfix/master[2435]: terminating on signal 15 postfix/master[2965]: daemon started -- version 2.8.5, configuration /etc/postfix

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• broadcom 5722 NIC not installed on Ubuntu Server, although driver present

  - by Bastien

  Hello, I just installed Ubuntu Server 10.04 LTS, running kernel 2.6.32-24-server, on a brand new Dell T110 server, supposedly fully compatible with Ubuntu Server. I have two NICs: one ONBOARD, the other additional on PCI. both of them are Broadcom netXtreme 5572. on the first boot of the system, I could see both cards as eth0 and eth1 (with ifconfig) I configured eth0 as static IP (as planned), and did not configure eth1. after rebooting, one of the two NICs "disappeared": it does not appear in ifconfig at all. the one that disappeared is the ONBOARD one. I investigated a bit and found the following things: the card is SEEN, but not "installed", it appears as "UNCLAIMED" in lshw: *-network UNCLAIMED description: Ethernet controller product: NetXtreme BCM5722 Gigabit Ethernet PCI Express vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:04:00.0 version: 00 width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress cap_list configuration: latency=0 resources: memory:df9f0000-df9fffff *-network description: Ethernet interface product: NetXtreme BCM5722 Gigabit Ethernet PCI Express vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:05:00.0 logical name: eth0 version: 00 serial: 00:10:18:60:23:64 size: 100MB/s capacity: 1GB/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.102 duplex=full firmware=5722-v3.09 ip=10.129.167.25 latency=0 link=yes multicast=yes port=twisted pair speed=100MB/s resources: irq:35 memory:dfaf0000-dfafffff so I checked my dmesg and found a few strange lines, showing, there actually is a problem bringing up this card: [ 3.737506] tg3: Could not obtain valid ethernet address, aborting. [ 3.737527] tg3 0000:04:00.0: PCI INT A disabled [ 3.737535] tg3: probe of 0000:04:00.0 failed with error -22 [ 3.737553] alloc irq_desc for 17 on node -1 [ 3.737555] alloc kstat_irqs on node -1 [ 3.737560] tg3 0000:05:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 3.737566] tg3 0000:05:00.0: setting latency timer to 64 [ 3.793529] eth0: Tigon3 [partno(BCM95722A2202G) rev a200] (PCI Express) MAC address 00:10:18:60:23:64 [ 3.793532] eth0: attached PHY is 5722/5756 (10/100/1000Base-T Ethernet) (WireSpeed[1]) [ 3.793534] eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[0] TSOcap[1] [ 3.793536] eth0: dma_rwctrl[76180000] dma_mask[64-bit] that actually shows that one NIC is recognized, the other is not. I researched a bit more, with lspci -v: 04:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express Subsystem: Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express Flags: fast devsel, IRQ 16 Memory at df9f0000 (64-bit, non-prefetchable) [size=64K] Capabilities: [48] Power Management version 3 Capabilities: [50] Vital Product Data <?> Capabilities: [58] Vendor Specific Information <?> Capabilities: [e8] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable- Capabilities: [d0] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting <?> Capabilities: [13c] Virtual Channel <?> Capabilities: [160] Device Serial Number 00-00-00-fe-ff-00-00-00 Kernel modules: tg3 05:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express Subsystem: Broadcom Corporation NetXtreme BCM5722 Gigabit Ethernet PCI Express Flags: bus master, fast devsel, latency 0, IRQ 35 Memory at dfaf0000 (64-bit, non-prefetchable) [size=64K] Expansion ROM at <ignored> [disabled] Capabilities: [48] Power Management version 3 Capabilities: [50] Vital Product Data <?> Capabilities: [58] Vendor Specific Information <?> Capabilities: [e8] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable+ Capabilities: [d0] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting <?> Capabilities: [13c] Virtual Channel <?> Capabilities: [160] Device Serial Number 64-23-60-fe-ff-18-10-00 Capabilities: [16c] Power Budgeting <?> Kernel driver in use: tg3 Kernel modules: tg3 here I could see that the MAC address is 00-00-00-FE-FF-00-00-00, which, according to some forum posts on several websites, could be an issue. I've researched everything I could on the net, and found out several people having slightly comparable issues, but they usually involve different HW, and do not provide a proper explanation / solution... I would appreciate if anyone around here has some info to share ! thanks

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• Nginx + PHP-FPM = "Random" 502 Bad Gateway

  - by david

  I am running Nginx and proxying php requests via FastCGI to PHP-FPM for processing. I will randomly receive 502 Bad Gateway error pages - I can reproduce this issue by clicking around my PHP websites very rapidly/refreshing a page for a minute or two. When I get the 502 error page all I have to do is refresh the browser and the page refreshes properly. Here is my setup: nginx/0.7.64 PHP 5.3.2 (fpm-fcgi) (built: Apr 1 2010 06:42:04) Ubuntu 9.10 (Latest 2.6 Paravirt) I compiled PHP-FPM using this ./configure directive ./configure --enable-fpm --sysconfdir=/etc/php5/conf.d --with-config-file-path=/etc/php5/conf.d/php.ini --with-zlib --with-openssl --enable-zip --enable-exif --enable-ftp --enable-mbstring --enable-mbregex --enable-soap --enable-sockets --disable-cgi --with-curl --with-curlwrappers --with-gd --with-mcrypt --enable-memcache --with-mhash --with-jpeg-dir=/usr/local/lib --with-mysql=/usr/bin/mysql --with-mysqli=/usr/bin/mysql_config --enable-pdo --with-pdo-mysql=/usr/bin/mysql --with-pdo-sqlite --with-pspell --with-snmp --with-sqlite --with-tidy --with-xmlrpc --with-xsl My php-fpm.conf looks like this (the relevant parts): ... <value name="pm"> <value name="max_children">3</value> ... <value name="request_terminate_timeout">60s</value> <value name="request_slowlog_timeout">30s</value> <value name="slowlog">/var/log/php-fpm.log.slow</value> <value name="rlimit_files">1024</value> <value name="rlimit_core">0</value> <value name="chroot"></value> <value name="chdir"></value> <value name="catch_workers_output">yes</value> <value name="max_requests">500</value> ... I've tried increasing the max_children to 10 and it makes no difference. I've also tried setting it to 'dynamic' and setting max_children to 50, and start_server to '5' without any difference. I have tried using both 1 and 5 nginx worker processes. My fastcgi_params conf looks like: fastcgi_connect_timeout 60; fastcgi_send_timeout 180; fastcgi_read_timeout 180; fastcgi_buffer_size 128k; fastcgi_buffers 4 256k; fastcgi_busy_buffers_size 256k; fastcgi_temp_file_write_size 256k; fastcgi_intercept_errors on; fastcgi_param QUERY_STRING $query_string; fastcgi_param REQUEST_METHOD $request_method; fastcgi_param CONTENT_TYPE $content_type; fastcgi_param CONTENT_LENGTH $content_length; fastcgi_param SCRIPT_NAME $fastcgi_script_name; fastcgi_param REQUEST_URI $request_uri; fastcgi_param DOCUMENT_URI $document_uri; fastcgi_param DOCUMENT_ROOT $document_root; fastcgi_param SERVER_PROTOCOL $server_protocol; fastcgi_param GATEWAY_INTERFACE CGI/1.1; fastcgi_param SERVER_SOFTWARE nginx/$nginx_version; fastcgi_param REMOTE_ADDR $remote_addr; fastcgi_param REMOTE_PORT $remote_port; fastcgi_param SERVER_ADDR $server_addr; fastcgi_param SERVER_PORT $server_port; fastcgi_param SERVER_NAME $server_name; fastcgi_param REDIRECT_STATUS 200; Nginx logs the error as: [error] 3947#0: *10530 connect() failed (111: Connection refused) while connecting to upstream, client: 68.40.xxx.xxx, server: www.domain.com, request: "GET /favicon.ico HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "www.domain.com" PHP-FPM logs the follow at the time of the error: [NOTICE] pid 17161, fpm_unix_init_main(), line 255: getrlimit(nofile): max:1024, cur:1024 [NOTICE] pid 17161, fpm_event_init_main(), line 93: libevent: using epoll [NOTICE] pid 17161, fpm_init(), line 50: fpm is running, pid 17161 [DEBUG] pid 17161, fpm_children_make(), line 403: [pool default] child 17162 started [DEBUG] pid 17161, fpm_children_make(), line 403: [pool default] child 17163 started [DEBUG] pid 17161, fpm_children_make(), line 403: [pool default] child 17164 started [NOTICE] pid 17161, fpm_event_loop(), line 111: ready to handle connections My CPU usage maxes out around 10-15% when I recreate the issue. My Free mem (free -m) is 130MB I had this intermittent 502 Bad Gateway issue when in was using php5-cgi to service my php requests as well. Does anyone know how to fix this?

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• How to publish an ASP.NET MVC application to a free host

  - by Lirik

  Hi, I'm using a free web host (0000free) which supports ASP.NET MVC, but it uses Mono. This is the first time I deploy an MVC application, so I'm a little confused as to where I need to deploy it. I have Visual Studio 2010 and I used its Publish Feature (i.e. right click on the project name and click publish) and I tried several things: Publish method: FTP to the root folder. Publish method: FTP to the publich_html folder. Publish method: File System to the root folder. Publish method: File System to the publich_html folder. Publish method: File System to a local directory on my computer and then FTP to root and also tried the public_html folder. I went into the cPanel (control panel) to try and see if ASP.NET has to be added/enabled for my web site, but I didn't see anything there. I can't browse to Index.aspx nor can I redirect to it from index.html (as suggested from other posts on the host forum), right now I have a link from index.html to Index.aspx but it's not working either (see http://www.mydevarmy.com) I've also tried renaming Index.aspx to Default.aspx, but that doesn't work either. The search utility of the forum of the host is somewhat weak, so I use google to search their forum: http://www.google.com/search?q=publish+asp.net+site%3A0000free.com%2Fforum%2F&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a I've been reading Pro ASP.NET MVC Framework and they have a chapter about publishing, but it doesn't provide any specific information with respect to the location of publishing, this is all they say (and it's not very helpful in my case): Where Should I Put My Application? You can deploy your application to any folder on the server. When IIS first installs, it automatically creates a folder for a web site called Default Web Site at c:\Inetpub\wwwroot\, but you shouldn’t feel any obligation to put your application files there. It’s very common to host applications on a different physical drive from the operating system (e.g., in e:\websites\ example.com). It’s entirely up to you, and may be influenced by concerns such as how you plan to back up the server. Here is the exception I get when I try to view my Index.aspx page: Unrecognized attribute 'targetFramework'. (/home/devarmy/public_html/Web.config line 1) Description: HTTP 500. Error processing request. Stack Trace: System.Configuration.ConfigurationErrorsException: Unrecognized attribute 'targetFramework'. (/home/devarmy/public_html/Web.config line 1) at System.Configuration.ConfigurationElement.DeserializeElement (System.Xml.XmlReader reader, Boolean serializeCollectionKey) [0x00000] in <filename unknown>:0 at System.Configuration.ConfigurationSection.DoDeserializeSection (System.Xml.XmlReader reader) [0x00000] in <filename unknown>:0 at System.Configuration.ConfigurationSection.DeserializeSection (System.Xml.XmlReader reader) [0x00000] in <filename unknown>:0 at System.Configuration.Configuration.GetSectionInstance (System.Configuration.SectionInfo config, Boolean createDefaultInstance) [0x00000] in <filename unknown>:0 at System.Configuration.ConfigurationSectionCollection.get_Item (System.String name) [0x00000] in <filename unknown>:0 at System.Configuration.Configuration.GetSection (System.String path) [0x00000] in <filename unknown>:0 at System.Web.Configuration.WebConfigurationManager.GetSection (System.String sectionName, System.String path, System.Web.HttpContext context) [0x00000] in <filename unknown>:0 at System.Web.Configuration.WebConfigurationManager.GetSection (System.String sectionName, System.String path) [0x00000] in <filename unknown>:0 at System.Web.Configuration.WebConfigurationManager.GetWebApplicationSection (System.String sectionName) [0x00000] in <filename unknown>:0 at System.Web.Compilation.BuildManager.get_CompilationConfig () [0x00000] in <filename unknown>:0 at System.Web.Compilation.BuildManager.Build (System.Web.VirtualPath vp) [0x00000] in <filename unknown>:0 at System.Web.Compilation.BuildManager.GetCompiledType (System.Web.VirtualPath virtualPath) [0x00000] in <filename unknown>:0 at System.Web.Compilation.BuildManager.GetCompiledType (System.String virtualPath) [0x00000] in <filename unknown>:0 at System.Web.HttpApplicationFactory.InitType (System.Web.HttpContext context) [0x00000] in <filename unknown>:0

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• Wget works, Ping doesn't

  - by derty

  There are some anomalies on a Virtuozzo virtualized Debian 4 (I know, I'm gonna upgrade this one asap, but there dependences). We run some Websites on this one. And a view Days ago exmi4 wasnt able to send mails to SOME people. I'll use live.com as exampledomain! So some of this people got mails and some didn't. Some of the mails got stuck in the queue, and after 2 days they went out!! My Nagios never showed problems with the internet connection or disk space Now i wanted to install "dig" to look how he's solving the dns request. And this Debian tells me he doesn't know dig.. Long story made short, Debian is able to download sites with exact IP or even with wget live.com, but it is not able to ping live.com. I'm 99% sure that the networking is right and the routing too! Some examples of my tring below: wget live.com downloads the site ping live.com ping http://www.live.com ping http://live.com returns: ping: unknown host live.com EDIT: i now use heise.de not live.com any more. and i found out i can ping the heise.de server by using it's IP-address. myserver:~# ping 193.99.144.85 PING 193.99.144.85 (193.99.144.85) 56(84) bytes of data. 64 bytes from 193.99.144.85: icmp_seq=1 ttl=248 time=12.7 ms 64 bytes from 193.99.144.85: icmp_seq=2 ttl=248 time=12.6 ms 64 bytes from 193.99.144.85: icmp_seq=3 ttl=248 time=12.9 ms 64 bytes from 193.99.144.85: icmp_seq=4 ttl=248 time=13.1 ms 64 bytes from 193.99.144.85: icmp_seq=5 ttl=248 time=13.1 ms --- 193.99.144.85 ping statistics --- 5 packets transmitted, 5 received, 0% packet loss, time 4001ms rtt min/avg/max/mdev = 12.671/12.924/13.163/0.238 ms EDIT 2: myserver:/etc/apt# dig heise.de ; <<>> DiG 9.3.4-P1.2 <<>> heise.de ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40551 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 3 ;; QUESTION SECTION: ;heise.de. IN A ;; ANSWER SECTION: heise.de. 2266 IN A 193.99.144.80 ;; AUTHORITY SECTION: heise.de. 1622 IN NS ns.pop-hannover.de. heise.de. 1622 IN NS ns.s.plusline.de. heise.de. 1622 IN NS ns.plusline.de. heise.de. 1622 IN NS ns2.pop-hannover.net. heise.de. 1622 IN NS ns.heise.de. ;; ADDITIONAL SECTION: ns.plusline.de. 265 IN A 212.19.48.14 ns.pop-hannover.de. 5113 IN A 193.98.1.200 ns2.pop-hannover.net. 15150 IN A 62.48.67.66 ;; Query time: 2 msec ;; SERVER: 193.200.112.80#53(193.200.112.80) ;; WHEN: Tue Oct 9 13:03:50 2012 ;; MSG SIZE rcvd: 216

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• mod evasive not working properly on ubuntu 10.04

  - by Joe Hopfgartner

  I have an ubuntu 10.04 server where I installed mod_evasive using apt-get install libapache2-mod-evasive I already tried several configurations, the result stays the same. The blocking does work, but randomly. I tried with low limis and long blocking periods as well as short limits. The behaviour I expect is that I can request websites until either page or site limit is reached per given interval. After that I expect to be blocked until I did not make another request for as long as the block period. However the behaviour is that I can request sites and after a while I get random 403 blocks, which increase and decrase in percentage, however they are very scattered. This is an output of siege, so you get an idea: HTTP/1.1 200 0.09 secs: 75 bytes ==> /robots.txt HTTP/1.1 403 0.08 secs: 242 bytes ==> /robots.txt HTTP/1.1 200 0.08 secs: 75 bytes ==> /robots.txt HTTP/1.1 403 0.08 secs: 242 bytes ==> /robots.txt HTTP/1.1 200 0.11 secs: 75 bytes ==> /robots.txt HTTP/1.1 403 0.08 secs: 242 bytes ==> /robots.txt HTTP/1.1 200 0.08 secs: 75 bytes ==> /robots.txt HTTP/1.1 403 0.09 secs: 242 bytes ==> /robots.txt HTTP/1.1 200 0.08 secs: 75 bytes ==> /robots.txt HTTP/1.1 200 0.09 secs: 75 bytes ==> /robots.txt HTTP/1.1 200 0.08 secs: 75 bytes ==> /robots.txt HTTP/1.1 200 0.09 secs: 75 bytes ==> /robots.txt HTTP/1.1 403 0.08 secs: 242 bytes ==> /robots.txt HTTP/1.1 200 0.08 secs: 75 bytes ==> /robots.txt HTTP/1.1 403 0.08 secs: 242 bytes ==> /robots.txt HTTP/1.1 200 0.10 secs: 75 bytes ==> /robots.txt HTTP/1.1 403 0.08 secs: 242 bytes ==> /robots.txt HTTP/1.1 200 0.08 secs: 75 bytes ==> /robots.txt HTTP/1.1 403 0.09 secs: 242 bytes ==> /robots.txt HTTP/1.1 200 0.10 secs: 75 bytes ==> /robots.txt HTTP/1.1 403 0.09 secs: 242 bytes ==> /robots.txt HTTP/1.1 200 0.09 secs: 75 bytes ==> /robots.txt HTTP/1.1 200 0.08 secs: 75 bytes ==> /robots.txt HTTP/1.1 200 0.09 secs: 75 bytes ==> /robots.txt HTTP/1.1 200 0.08 secs: 75 bytes ==> /robots.txt HTTP/1.1 200 0.10 secs: 75 bytes ==> /robots.txt HTTP/1.1 200 0.08 secs: 75 bytes ==> /robots.txt The exac limits in place during this test run were: DOSHashTableSize 3097 DOSPageCount 10 DOSSiteCount 100 DOSPageInterval 10 DOSSiteInterval 10 DOSBlockingPeriod 120 DOSLogDir /var/log/mod_evasive DOSEmailNotify ***@gmail.com DOSWhitelist 127.0.0.1 So I would expect to be blocked at least 120 seconds after being blocked once. Any ideas aobut this? I also tried adding my configuration at different places (vhost, server config, directory context) and with of without ifmodule directive... This doesnt change anything.

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• Mod_Rewrite Apache ProxyPass ?

  - by Anon

  I have two websites; OLDSITE and NEWSITE. The OLDSITE has 120 IP Address that it has with it, and the NEWSITE had 5. I want to be able to separate everything from OLDSITE and NEWSITE so they are not tied together but use them on the same linux computer. My current apache setup is this: Listen 80 NameVirtualHost * <VirtualHost *> ServerName oldsite.com ServerAdmin [email protected] DocumentRoot /var/www/ <Directory /var/www/> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny allow from all </Directory> RewriteEngine on RewriteCond %{HTTP_HOST} ^([^.]+)\.oldsite\.com$ RewriteCond /home/%1/ -d RewriteRule ^(.+) %{HTTP_HOST}$1 RewriteRule ^([^.]+)\.oldsite\.com/media/(.*) /home/$1/dir/media/$2 RewriteRule ^([^.]+)\.oldsite\.com/(.*) /home/$1/www/$2 </VirtualHost> <VirtualHost newsite.com> ServerName newsite.com ServerAdmin [email protected] DocumentRoot /var/newsite/ <Directory /var/newsite/> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny allow from all </Directory> RewriteEngine on RewriteCond %{HTTP_HOST} ^([^.]+)\.newsite\.com$ RewriteCond /home/%1/ -d RewriteRule ^(.+) %{HTTP_HOST}$1 RewriteRule ^([^.]+)\.newsite\.com/media/(.*) /home/$1/dir/media/$2 RewriteRule ^([^.]+)\.newsite\.com/(.*) /home/$1/www/$2 </VirtualHost> <VirtualHost *> ServerName panel.oldsite.com ProxyPass / http://panel.oldsite.com:10000/ ProxyPassReverse / http://panel.oldsite.com:10000/ <Proxy *> allow from all </Proxy> </VirtualHost> <VirtualHost *> ServerName panel.newsite.com ProxyPass / http://panel.newsite.com:10000/ ProxyPassReverse / http://panel.newsite.com:10000/ <Proxy *> allow from all </Proxy> </VirtualHost> I want to be able to access anything that is newsite.com and have it go to the /var/newsite unless their is a home directory...and then if its panel.newsite.com I want it to automatically do a proxypass to panel.newsite.com:10000... With this setup, it works perfect for oldsite.com.... both the proxy and the webpages... However, having the Virtualhost set to newsite.com renders the proxypass worthless. If I change the Virtualhost for the newsite.com to a wildcard, the proxypass will work but anything thats a subdomain of newsite.com won't work. so newsite.com will work, but www.newsite.com will not load correctly. I am assuming that when everything is wildcarded, then the ServerName somewhat acts like a RewriteCond and actually just applies the stuff to that URL. It uses the Virtualhost * (oldsite.com) and lets ANYTHING.oldsite.com work, but the second virtualhost * (newsite.com) only newsite.com will work... www.newsite.com will not. If I change the order of them, the opposite is true. So apparently it doesn't like me using 2 wildcards... I tried just making the Servername *.newsite.com .......but that would be too easy. I am not sure what I can do to do what I want? Perhaps I should make the ProxyPass included in the VirtualHosts and use something like: RewriteCond %{HTTP_HOST} ^panel\.newsite\.com$ [NC] RewriteRule ^(.*)$ http://panel.newsite.com:10000/ [P] ProxyPassReverse / http://panel.newsite.com:10000/ but that doesnt seem to want to login to webmin, it loads the login page but isnt working how the ProxyPass & ProxyPassReverse does.

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• ServerAlias not working

  - by Janis Peisenieks

  I have a VPS, that I have configured to host multiple websites with name based hosting. It is all good while only using example.com, and www.example.com. It also works with example.net, but when I try example.net, it reverts to my default site configuration, which just shows my default (empty) index.html page. Here's the default file: <VirtualHost *:80> ServerAdmin webmaster@localhost DocumentRoot /var/www <Directory /> Options FollowSymLinks AllowOverride None </Directory> <Directory /var/www/> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny allow from all </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog /var/log/apache2/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog /var/log/apache2/access.log combined Alias /doc/ "/usr/share/doc/" <Directory "/usr/share/doc/"> Options Indexes MultiViews FollowSymLinks AllowOverride None Order deny,allow Deny from all Allow from 127.0.0.0/255.0.0.0 ::1/128 </Directory> </VirtualHost> Here's a configuration for the example.com site: <VirtualHost *:80> ServerAdmin [email protected] ServerName example.com ServerAlias www.example.com DocumentRoot /srv/www/example.com/public_html/ ErrorLog /srv/www/example.com/logs/error.log CustomLog /srv/www/example.com/logs/access.log combined <Directory /srv/www/example.com/public_html/> AllowOverride All Order allow,deny allow from all </Directory> </VirtualHost> And here is the config for the example.net site: <VirtualHost *:80> ServerAdmin [email protected] ServerName example.net ServerAlias www.example.net DocumentRoot /srv/www/example.net/public_html/ ErrorLog /srv/www/example.net/logs/error.log CustomLog /srv/www/example.net/logs/access.log combined <Directory /srv/www/example.net/public_html/> AllowOverride All Order allow,deny allow from all </Directory> </VirtualHost> Where could the problem be? I believe, that there is something going wrong with the ServerAlias property. Could it be because of the way the site's are built? Because example.com is a Joomla site, and example.net is a Zend Framework site. Just in case, I'll also insert the .htaccess files for example.net, since example.com has it's disabled: example.net: SetEnv APPLICATION_ENV development RewriteRule ^(browse|config).* - [L] ErrorDocument 500 /error-docs/500.shtml SetEnv CACHE_OFFSET 2678400 <FilesMatch "\.(ico|pdf|flv|jpg|jpeg|png|gif|js|css|swf)$"> Header set Expires "Fri, 25 Sep 2037 19:30:32 GMT" Header unset ETag FileETag None </FilesMatch> RewriteEngine On RewriteRule ^(adm|statistics) - [L] RewriteRule ^/public/(.*)$ http://example.net/$1 [R] RewriteRule ^(.*)$ public/$1 [L] Any help would be greatly appreciated! Edit So that my question is ABSOLUTELY clear: The problem is, that one site works with both www prefix as well as without it, and the second one does not. I would like to know how to enable the second site to work with www prefix as well.

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• Trouble getting SSL to work with django + nginx + wsgi

  - by Kevin

  I've followed a couple of examples for Django + nginx + wsgi + ssl, but I can't get them to work. I simply get an error in my browser than I can't connect. I'm running two websites off the host. The config files are identical except for the ip addresses, server names, and directories. When neither use SSL, they work fine. When I try to listen on 443 with one of them, I can't connect to either. My config files are below, and any suggestions would be appreciated. server{ listen xxx.xxx.xxx.xxx:80; server_name sub.domain.com; access_log /home/django/logs/nginx_customerdb_http_access.log; error_log /home/django/logs/nginx_customerdb_http_error.log; location / { proxy_pass http://127.0.0.1:8080; proxy_redirect off; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; client_max_body_size 10m; client_body_buffer_size 128k; proxy_connect_timeout 90; proxy_send_timeout 90; proxy_read_timeout 90; proxy_buffers 32 4k; } location /site_media/ { alias /home/django/customerdb_site_media/; } location /admin-media/ { alias /home/django/django_admin_media/; } } server{ listen xxx.xxx.xxx.xxx:443; server_name sub.domain.com; access_log /home/django/logs/nginx_customerdb_http_access.log; error_log /home/django/logs/nginx_customerdb_http_error.log; ssl on; ssl_certificate sub.domain.com.crt; ssl_certificate_key sub.domain.com.key; ssl_prefer_server_ciphers on; location / { proxy_pass http://127.0.0.1:8080; proxy_redirect off; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header X-Forwarded-Protocol https; client_max_body_size 10m; client_body_buffer_size 128k; proxy_connect_timeout 90; proxy_send_timeout 90; proxy_read_timeout 90; proxy_buffers 32 4k; } location /site_media/ { alias /home/django/customerdb_site_media/; } location /admin-media/ { alias /home/django/django_admin_media/; } } <VirtualHost *:8080> ServerName xxx.xxx.xxx.xxx ServerAlias xxx.xxx.xxx.xxx LogLevel warn ErrorLog /home/django/logs/apache_customerdb_error.log CustomLog /home/django/logs/apache_customerdb_access.log combined WSGIScriptAlias / /home/django/customerdb/apache/django.wsgi WSGIDaemonProcess customerdb_wsgi processes=4 threads=5 WSGIProcessGroup customerdb_wsgi SetEnvIf X-Forwarded-Protocol "^https$" HTTPS=on </VirtualHost> UDPATE: the existence of two sites (on separate IPs) on the host is the issue. if i delete the other site, the setting above mostly work. doing so also brings up another issue: chrome doesn't accept the site as secure saying that some content is not encrypted.

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