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• Domain joined computer unable to access servers through VPN

  - by kscott

  Our servers are in a virtual off site hosting center, our office has a vpn connection to the data center, but for reasons I don't understand we also have to connect to the Citrix Access Gateway (CAG) client in order to access the servers. I am a programmer with rather limited ops knowledge including a weak grasp of networking and terminology. Bear with me. I was just given a new laptop, which is a 64 bit Windows 7 system unlike my previous 32 bit Windows XP desktop which was able to connect without issue. My laptop has been joined to the domain so that I login with my AD credentials, I am able to connect to the CAG and get authenticated, and after doing this I can ping our servers and they resolve to the correct internal IP addresses, but I am unable to use remote desktop to the servers, connect to SQL servers through my local SQL Management Studio, navigate to them through the file system, or view any of our internal intranet websites. All of which I was able to do previously. I have tried turning off my Windows firewall and the problem remains, the DNS servers are set to the correct IPs of our domain controllers, and the ops guys here are a little stumped. Does any one have any suggestions?

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• Running DNS locally for home network

  - by Roy Rico

  I have a small home network that just got larger ( New roommate, My existing roommate got a laptop (on top of her computer)j, my friends coming over with laptop, etc ). I'd like to run a local DNS server for lookups of my local network stuff (fileserver.local, windowsTV.local, machineA.local, machineB.local, appletv.local). I used to have a business line with a static IP, and run bind/named internally. However, now, I have a normal account. My ISP's DNS servers are constantly changing (for whatever reasons my ISP doesn't like to keep the same IP range for long). I need my local DNS to be automatically updated to use my ISP's DNS for external traffic, but be able to maintain an internal DNS server (getting to update the hosts file is being a hassle with every new machine on top of rebuilding existing machines with win7 or Ubuntu 9.04). Additionally, My ISP's DNS servers often crash or become unresponsive. Are there any open DNS servers that are reliable (i don't want to reconfig every day) that I could use as my primary, then if those fail, then use my ISP's? UPDATE: Also looking for each workstation to be able to use dhcp to connect, but instead of getting ISP dns servers, getting my internal one.... Thanks

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• Migrate Domain from Server 2008 R2 to Small Business Server 2011

  - by josecortesp

  I'm looking for some advice here, rather than the big how to do it I'm looking for what do to I have this home server, quad core and 4 GB of ram (I really can't afford more right now). With a Windows Serve 2008 R2 With ActiveDirectory and a Hyper-V-Virtual machine with SharePoint, TFS and a couple of more thigs. I have a least 10 remote users, all of them joined a Hamachi VPN (working great by the way). But I want to migrate that to a Small Business Server 2011 Standard. I tried to make a VM to join the domain and then promote that VM, back up it and then format the physical server, boot up the VM, Promote the Phisical and then erase the VM, but I can't do that because of SBS requiring a least 4 GB of ram to install (so I can't give all the 4 GB of physical ram to a VM). I was thinking in using a laptop (All the clients are laptop) as a temporal server, join the domain, promote it, then format the server and install SBS on the server and do all again. I really need some advice. Thanks in advance. BTW, I know that the software I'm using is kindda expensive, and I can't afford more hardware. I have access to MS downloads by a University partnership so I have all this software for free.

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• Skydrive for desktop not showing icon in notification area

  - by jeruntime

  is this normal behavior? I'm concerned that some files will not be transferred. For example. I need to be sure that its safe to put my laptop to sleep so that later when I'm on my desktop I wont have to open up my laptop and sync again if I closed it too early. It doesn't even appear when I THINK it is syncing. Thanks for any help in advance. edit 1: Yeah I know the app isn't required or even offered anymore, but what I was wondering was if they had some way to tell if it's syncing or not. The old desktop app had an icon in the notification area which had a animation for when it was syncing, but now there isn't anything there. Although when I try to go in and make it appear it says the application isn't active and the icon will show the next time it is. Its version is 17.0.2015.0811 Is it possible to force the icon to show in the notification area if it isn't designed to show up there at all? I basically just want the same functionality of Skydrive on windows 8.

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• How do I get a Wireless N PCi card to connect to a wireless G router?

  - by Andy

  I'm having some problems setting up a new wireless PCI card on a WinXP SP3 PC. I know that the router is configured correctly. It is a Linksys WRT54GL, using 802.11b/g. Security mode is WPA2 Personal with TKIP+AES encryption. I am able to connect to this fine using my laptop (first gen MacBook with a 802.11b built in card). The new PCI card is also Linksys, but it supports 802.11n. Card seems to be installed ok (Windows sees it fine, doesn't list any errors in Device Manager), however when it scans for available wireless networks it can't find my wireless network (the router is set to broadcast the SSID). I tried to enter the network SSID manually, but that didn't seem to help. I chose WPA2-PSK for network authentication. The only options for encryption are TKIP or AES - I've tried both, neither worked. I am sure that I typed in my wireless key correctly. At this point, I don't think the problem is with encryption, but something else. It almost seems like I need to switch the wireless card into g mode, but I haven't found a way to do that (if that is even possible/necessary - I thought n was fully backwards compatible with g). Also, the PC is in the same room as the router, and my laptop, so I don't think that it is an interference issue. Any ideas what I'm doing wrong? I'm running out of things to try at this point. :(

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• Is it possible to have a wireless in-house NAS with wireless data transfer rates of equivalent to SATA speeds?

  - by techaddict

  Basically I would like to know, if it is possible to set up an NAS in my house to be accessed wirelessly, that can reach equivalent real-life data transfer speeds to USB 3.0 or an internal SATA hard drive. I have been wanting to do this for some time ( a couple of years now). Basically, this is what I want to do: Plug in a number of hard drives in an array, somewhere in my house, to be left plugged in and never have to be monitored. Ideally several terabytes. Whenever I am home, to have my computer and laptop configured to automatically find the NAS, as easy as plugging in an external hard drive - except completely wirelessly. Data transfer needs to be as seamless and quick as having added another internal hard drive in my laptop. Moreover, data should be able to accessed without having to copy it over - I should be able to wirelessly access the NAS and browse files, and open files directly from the NAS. For example, say I wanted to open a video - I should be able to play the video that is located on the NAS, directly from the NAS, completely wirelessly. If I wanted to open a .pdf file, I should be able to open it and read it directly from the NAS, as if it were located on my physical internal hard drive. Cost is important as well. Please tell me what equipment I need for this to be possible. I know you geniuses out there who can tell me if this is possible.

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• windows Home Server backup error

  - by domen

  I've finally built my WHS, but some other problems have showed up. I've googled, binged and searched SU with no success. The problem is following: at the moment I've got a Win7 laptop and Win7 PC, which should be backed up by the WHS. Laptop is backed up just fine with no issues, but when I try to manually backup the PC, after "backup is starting" message, when backup service should be monitoring changes on partitions, PC gets disconnected from the home network and thus, the backup process is stuck. Disabling/enabling network adapter gets PC back on the network. The only thing I've tried was reinstalling connector software. no success. Also, I've downloaded connector troubleshooter and only thing it says is "DHCP server was not found". I'm not good with networks, so I couldn't figure out what could that indicate (all computers in the network are assigned static IPs). Any ideas what the problem can be? I can provide any additional information, I'm just not sure what may be helpful right now. Thanks.

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• Nvidia Linux Driver Huge Resolution

  - by darxsys

  I'm trying to setup a working CUDA SDK on my Linux Mint. I'm new to Linux and everything connected with it. So, I tried following some steps on how to install CUDA. Firstly, I downloaded a Linux driver from here: http://developer.nvidia.com/cuda/cuda-downloads version 295.41. After that, I barely found a way to run it. I did it like this: 1. typed in sudo init 1 in terminal and switched to root 2. typed service mdm stop 3. ran the *.run file downloaded from the link above Then it started installing the driver. It gave some warning messages, but I ignored it. After installation, I typed init 5 and it came back to GUI screen, BUT everything is huge. I restarted, still huge. My screen resolution is 640x480 on a 17 inch laptop monitor. I tried running Nvidia X Server Settings, but it says: "You do not appear to be using Nvidia X Driver. Please edit your X configuration file." I tried that. Nothing happened. I cant change the resolution because that Nvidia Settings thing gives no options. Then I googled some things, installing some packages - nothing. The biggest problem is I don't understand whats really going on. My laptop is a Samsung with i7 and Nvidia Gt 650M with optimus. I cant even install bumblebee, but that is something I will try if I manage to get my resolution to default. Please, help!

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• Adding a Second Wireless Router to an Existing Wired Network

  - by KVCrawford

  I apologize ahead of time, I know this has been asked before, but I'm still having problems...maybe you guys can help. I started out with the basic instructions from the highest-voted answer at http://serverfault.com/questions/41572/adding-a-second-wireless-router-to-my-network The new Wireless router in question is a Linksys Wireless-N Gigabit Router, Model # WRT310N Here are the steps I've taken in setting it up: Plug my laptop into LAN port #2 in the new router. Nothing else is connected at this point Configure the new router to be 192.168.1.200 (the original router is 192.168.1.1, and its DHCP clients are from 192.168.1.100-x.x.x.199) Set the internet connection on the new router to "DHCP Client" Turn off the DHCP server & NAT routing on the new router Plug in a LAN cable from the original router into the LAN port #1 on the new router (NOT the WAN port, nothing is plugged in there) Reset the new router Afterwards, I try to ping 192.168.1.1 from the laptop plugged into LAN port #2 on the new router, with no response. 192.168.1.200 garners no response either. Typing "ipconfig" tells me: Autoconfiguration IP Address: 169.254.198.113 Subnet Mask: 255.255.0.0 Default Gateway: 169.254.198.113 What's going wrong? I appreciate any help!

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• What does a DHCP-client consider to be the "best" answer?

  - by Nils

  We have training rooms where normally Windows XP is installed (via PXE). The "normal" DNS/DHCP infrastructure are Windows-Servers. The training room has its own VLAN (different from the Windows servers), so there is most propably an IP helper for DHCP requests active on the Cisco router where all PCs from that room are connected to. Now we wanted to convert some of the PCs to Linux instead. The idea was: Put our own Laptop with a DHCP server into the VLAN of the room and override the "normal" DHCP response. The idea was that this should work, since a directly attached DHCP server in that VLAN should have a faster response-time than the "normal" DHCP server located some hops away from that VLAN. It turned out that this did not work. We had to manually release the lease on the original DHCP server to get it working. On the Laptop we did see the client requesting the IP and "our" dhcp was sending NACKs to the Windows IP request, before that we did offer our own response. Old Question: Why did this not work out as expected? What is making the PC regain its old lease? Update 2012-08-08: The regain-issue has been explained in the DHCP-RFC. Now this explains why the PC regains its old lease. Now we do release the IP from the Windows-DHCP-server before giving it another try. Again - the Windows-DHCP-server wins. I suspect that there is some algorithm for the dhcp-client which determines the "best" dhcp-answer for the client. The new question is: How does the client choose the "best" answer?

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• It takes a long time until Windows XP recognize I connected USB drive

  - by Pavol G

  I have a problem with my new USB disk. When I connect it to my laptop with Windows XP SP2 it takes about 4-5min until Windows recognizes it and shows it as a new disk. I can also see (disk's LED is blinking) that something is scanning the disk when I connect it; when this is done Windows immediately recognize it. Also when I'm copying data to this disk the speed is about 3.5MB/sec. It's connected using USB2.0. I tried to check for spyware (using Spybot), also tried running Windows in safe mode. But still have the same problems. Do you have any idea what could help to solve this problem? On Windows Vista (another laptop) everything is ok, disk loads in about 15sec and speed is about 20-30MB/sec. Edit: I tried to update to SP3 - no change Edit2: When this "strange" scanning occurs I can see that DPCs process is taking about 50% of CPU. When the scan ends (after 5min) this process take 0% again. Edit3: About the scan time, currently it's taking about 5min, but this time is growing as I'm adding more data to the disk, currently its about 40GB and I don't want to see how long it will take with 1000GB. Thanks a lot for every advice!

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• Windows XP can use a wired network port, but MacBook (OS X) fails on the same port

  - by Dean Hill

  I wired the Cat5 in my house seven years ago. The wired ports have worked fine with both my Windows XP laptop and MacBook. My wireless network also works fine, but I like to use wired occasionally. One of the Cat5 runs wasn't terminated with a jack, so I recently terminated this wire with a port/jack on the wall end and a standard Cat5 plug on the end that plugs into my router. This is the same setup as my other runs. Unfortunately, the MacBook isn't working well with the new wired port. The OS X Network System Preferences show the IP, Subnet, Router, etc., and everything looks fine. A "netstat -ibd" shows no errors or dropped packets. However, when I open a page in Safari, the status says "Contacting 'www.google.com'" and appears to hang. If I wait for a couple minutes, part of the Google page starts to display, but it is still not the full page load. When I use a Windows XP laptop on the same wired port, everything works fine. An internet speed test shows good results and all web pages load fine. A "netstat -e" under Windows shows no errors. I've used a Cat5 tester, and the cable tests fine (wires 1-8 light up in sequence). I've replaced both the port/jack and the connector twice to make sure I wired things correctly. I'd really like this Cat5 to work with the MacBook (and I'm trying to avoid running a new length of cable). Any ideas what the problem could be?

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• Home server hard drive: 186k start-stop cycles in 325 days?

  - by j-g-faustus

  I set up a home server about a year ago, using Ubuntu server (10.04 LTS at the moment), four disks in RAID 5 for storage (WD Green 1.5 TB) and a laptop drive for the OS. Today the output of smartctl, a command line utility for checking the SMART attributes of a hard drive, tells me that the primary OS drive has had no less than 186,000 start-stop cycles in 325 days and may be nearing the end of its lifespan. The smartctl output is in "normalized values", in this case a number between 200 and 000, where 200 is "brand new" and 000 means "worn out". My disk gets 001. So I wonder what happened: 186k start/stop cycles in 7820 hours is about one start/stop per 2.5 minutes around the clock. This seems somewhat excessive for a computer that sees actual use once or twice per day. (The RAID disks are normal, averaging to one start/stop per day, as expected.) Does anyone have similar experiences, or pointers to what might be the issue here? Specifically I'd like to know Why the massive start/stop count? Do I have some sort of configuration issue? Could there be a background service that is causing trouble? Could having a laptop disk as the OS drive be part of the problem? Can anyone confirm or deny this? Here is the /etc/hdparm.conf configuration /dev/sda { apm = 127 spindown_time = 120 } and the most relevant parts of smartctl --attributes /dev/sda: smartctl version 5.38 [x86_64-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen === START OF READ SMART DATA SECTION === SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 001 001 000 Old_age Always - 185875 9 Power_On_Hours 0x0032 090 090 000 Old_age Always - 7820 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 109 193 Load_Cycle_Count 0x0032 118 118 000 Old_age Always - 246833 194 Temperature_Celsius 0x0022 107 098 000 Old_age Always - 36 As I generally prefer my drives to last more than a year, any advice is appreciated.

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• NVidia Graphic Card troubleshooting

  - by Berry Langerak

  My dad has a HP pavilion laptop, which is over 6 years old. It contains an onboard graphic card, a NVidia GeForce 8400M GS. Since a week or two, he's getting BSOD in Windows Vista. Also, the screen was acting up; strange lines and figures keep creeping up, but only once in a while -- not always. Thinking that it might be the drivers he had recently upgraded, I decided to downgrade the driver, with no luck at all. I then continued to deinstall the driver, and reinstalling the current stable version, but alas, to no prevail. Windows kept crashing during the course of the last two weeks, and thinking it might be Windows breaking up, I decided to upgrade his Vista installation to Windows 7, as I've been hearing good things about it. Alas, even that didn't help, and it seems the strange lines and figures keep popping up. I've opened the laptop itself, thinking it might simply be overheating because of clogging in the vents, but that's not the case, it's clean as a whistle. Now for the actual question; does anyone have a decent flowchart on how to troubleshoot such issues? It might well be the videocard itself, as the strange lines and figures sometimes even appear during BIOS and POST, but I'm not sure.

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• Remote Desktop to Server 2008 fails from one particular Win7 client

  - by Jesse McGrew

  I have a VPS running Windows Web Server 2008 R2. I'm able to connect using Remote Desktop from my home PC (Windows 7), personal laptop (Windows 7), and work laptop (Windows XP). However, I cannot connect from my work PC (Windows 7). I receive the error "The logon attempt failed" in the RDP client, and the server event log shows "An account failed to log on" with this explanation: Subject: Security ID: NULL SID Account Name: - Account Domain: - Logon ID: 0x0 Logon Type: 3 Account For Which Logon Failed: Security ID: NULL SID Account Name: username Account Domain: hostname Failure Information: Failure Reason: Unknown user name or bad password. Status: 0xc000006d Sub Status: 0xc0000064 Process Information: Caller Process ID: 0x0 Caller Process Name: - Network Information: Workstation Name: JESSE-PC Source Network Address: - Source Port: - Detailed Authentication Information: Logon Process: NtLmSsp Authentication Package: NTLM Transited Services: - Package Name (NTLM only): - Key Length: 0 I can connect from the offending work PC if I start up Windows XP Mode and use the RDP client inside that. The server is part of a domain but my account is local, so I'm logging in using a username of the form hostname\username. None of the clients are part of a domain. The server uses a self-signed certificate, and connecting from home I get a warning about that, but connecting from work I just get the logon error.

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• Homegroup should be working, but doesn't

  - by Tim

  I have Win7 installed on both my PC and laptop. When I choose to make a homegroup I can go through the steps of creating, getting password, then joining it from the other computer and it says that it all connects properly. But when I go to the homegroup tab it always says no other computers connected. If I look in the settings it will say "connected to suchandsuch homegroup" but the comps won't show. Also, on my PC, when I tick the boxes in the homegroup settings on what libraries I want to share, then click on save settings, it shuts down the settings window and when I re-open it the library tick boxes are all unticked again. Yet, I have had no problems with the tick boxes stayin ticked on the laptop. I have tried cancelling and remaking the homegroup, have tried making it on both computers, and have tried disabling and re-enabling the network connectors but it still won't work. At my old house we had 3 PCs running win 7 and 2 of them could homegroup together fine but mine never could as it was getting the same problem I am getting now. I feel like I am the only one on the planet with this problem. Can anybody help?

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• Virtual Wifi Issue Windows 7

  - by Matt

  Lately I've been trying to use my laptop as a wireless router in my room. I have it connected to my school's network through ethernet, and I want to set up wireless so that I can use Wifi on my Android phone and iPod Touch. In the past, I used Connectify, but I started having an issue where my phone would find the network, connect, attempt to get the IP, and then suddenly the network would disappear. Then it'd pop up again, and the same process would happen over and over. I decided that I'd totally uninstall Connectify, but after that, neither Virtual Router Manager nor the command prompt could create a viable network either. My phone and even my iPod now encounter the same problem. Neither can successfully connect. So evidently there is something wrong with the laptop's virtual wifi feature, and I have no idea what that could be. I've tried enabling certain services that virtual wifi supposedly relies on, but some of them don't start, namely Remote Access Connection Manager. But I also have read that these enable on their own and that if they are normally not enabled it's fine. Furthermore, I even uninstalled and reinstalled the drivers for my wireless card. Any ideas as to why my virtual wifi won't function? Anything? I really would love to get this working...

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• Devices on one switch can't see devices on another switch

  - by jockey69

  I have RoadRunner Internet cable service hooked to a Motorola Surfboard modem. This is connected to a 10/100 wireless router (located in the garage). Downstairs, I have a ZyXEL GS-108b gigabit switch connected to one port on the router. From this switch I ran connections to a PS3, DVR, Vonage box and a wireless router (Buffalo AirStation 10/100). The Buffalo AirStation works as a wireless AP for other laptops, iPads and cell phones. Upstairs, I have an Asus gigabit switch connected to a gaming desktop, printer, and a media server on FreeNAS (PS3 Media Server on FreeNAS). The router is configured to assign static IPs to both the PS3 and the media server. Problem - I connect a laptop to the switch downstairs after disabling the wireless, thus making sure that I am accessing internet through the wired connection (and the router in the garage). All my computers, iPads and cell phones are able to connect to the internet without a problem. My PS3 connects to the interent with a wired connection but is unable to access the media server (I get a message that no media server is found). I used a wired laptop downstairs (connected to switch downstairs) but am unable to ping either the PS3 or media server! I may be doing something silly but am at my wits' end. Please help!

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• Is there any free software to check for issues with a DVD drive?

  - by AgentConundrum

  I don't usually play movies on my laptop (prefer the standalone with the tv), but I tried to watch one the other night, and noticed playback was really choppy and had audio artifacts in places. I thought it could be related to memory issues so I rebooted and tried again, but the results were the same. I considered that it could be an issue with the disc, so I tried to clean it but again there was no change. I don't think the problem is with the disc, because I tried another disc and it also had the same problem. I don't think I've ever watched the second disc since I've had it, so it should have been safe in its jewel case. Also, there were no issues when I watched an episode off the first disc in my standalone player. What I'm wondering is: are there are any (free) utilities that can check for issues with the drive itself? I looked around but most of the software I found focuses on integrity checks for the disc, not the drive. I have had issues with this laptop recently (had to replace the keyboard when the cat damaged it while I was cleaning dust out and the machine was ripped apart, also replaced part of the chassis after I cracked it when I tried to open it not knowing a screw was still in it) so I may have just replaced the drive incorrectly. I'm going to check on this while I await an answer to this question. Thanks.

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• VLC tv card streaming

  - by Franco

  I'm trying to stream the output of my desktop's tv card to my laptop using vlc without success. I have on both pcs ArchLinux installed. I'm stuck here: $ cvlc v4l2:///dev/video0:norm=pal-nc:frequency=543250:size=640x480:channel=0:input-slave=alsa:///dev/dsp:audio=0 --sout '#transcode{vcodec=mp4v,acodec=mpga,vb=3000,ab=256,vt=800000,keyint=80,deinterlace}:standard{access=http,mux=ogg,dst=192.168.0.2:8080}' --ttl 12 VLC media player 1.1.4 The Luggage (revision exported) Blocked: call to unsetenv("DBUS_ACTIVATION_ADDRESS") Blocked: call to unsetenv("DBUS_ACTIVATION_BUS_TYPE") [0x1c9e480] inhibit interface error: Failed to connect to the D-Bus session daemon: /usr/bin/dbus-launch terminated abnormally with the following error: Autolaunch error: X11 initialization failed. [0x1c9e480] main interface error: no suitable interface module [0x1ca1500] main interface error: no suitable interface module [0x1bb3120] main libvlc error: interface "globalhotkeys,none" initialization failed [0x1c9f940] dummy interface: using the dummy interface module... [0x1ca4850] main access out: creating httpd [0x1ebb340] mux_ogg mux: Open And on my laptop: $ vlc http://192.168.0.2:8080 VLC media player 1.1.4.1 The Luggage (revision exported) Blocked: call to unsetenv("DBUS_ACTIVATION_ADDRESS") Blocked: call to unsetenv("DBUS_ACTIVATION_BUS_TYPE") Blocked: call to setlocale(6, "") Blocked: call to sigaction(17, 0xb25c7058, 0xb25c70e4) Warning: call to signal(13, 0x1) Warning: call to signal(13, 0x1) Blocked: call to setenv("ORBIT_SOCKETDIR", "/tmp/orbit-zf", 1) Warning: call to srand(1287690122) Warning: call to rand() Blocked: call to setlocale(6, "") (process:17933): Gtk-WARNING **: Locale not supported by C library. Using the fallback 'C' locale. Warning: call to signal(13, 0x1) Blocked: call to setlocale(6, "") [0x8af5f04] main stream error: cannot pre fill buffer Any idea why this isn't working?

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• Volume licenced copy of MS Office 2007 shows "Non Commercial Use" in title bar

  - by Linker3000

  I have just removed the demo copy of Office 2007 preinstalled on a new laptop and replaced it with an install of the full professional edition downloaded from the MS Volume Licensing site and installed one of our volume licence keys, yet the apps (Word etc.) show "Non Commercial Use" in the title bar, which is what usually happens in the Home and Student edition. I have tried: Deleting the Office registration keys in the registry and using one of our other Office 2007 volume licence keys (we have 7) when prompted to re-register Uninstalling Office completely and reinstalling it from a newly-downloaded ISO burned to CD and also from a compressed file that installs from hard disk/USB stick (both from Microsoft - no dodgy stuff) Yet the non-commercial message persists. Although it's a cosmetic issue, the laptop is going to be used for customer presentations and so the sales person is rightly concerned about the image this portrays. I presume there may be something floating around the registry or in a file somewhere but I can't find it. Articles I have found elsewhere just refer to the message being related to the use of a Home and Student licence key, which is 100% not the case. Any thoughts? Thanks.

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• Software Diagnostics Tool recommendations for Debugging a Windows 8 freeze

  - by Stuart

  I've had my HP Pavillion dv6 laptop since last November - and it has had 8GB RAM and a 256GB Crucial M4 SSD installed since the start. I use it for software development and it's had a Windows 8 RTM installation since early September. Yesterday I had to give a presentation at a customer site - so used Powerpoint for the first time since installing Win8... since that point my machine has 'frozen' every 2 hours or so after startup. There doesn't seem to be any easy to see reason behind the freeze - the system just freezes, even if I have left it idle with just a desktop there. My immediate suspicion is that the SSD is the mostly likely cause of the problem. I've looked at some of the questions on here - e.g. How do I troubleshoot hardware issues related to a computer freeze/crash? - but don't really want to start taking my laptop apart. Another suspicion is that this might be related to the WiFi adapter (Broadcom 802.11n) since I have noticed that this doesn't seem to play perfectly with things like Hyper-V in Win8. Can anyone recommend any software diagnostic tools that I can run in order to evaluate the health of the SSD or of other parts of the system? Thanks Stuart P.S. I doubt Powerpoint is the cause of this, but I may use it as an excuse never to use it again... More realistically perhaps something got damaged during travel to the customer site?

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• CUPS causes printer to click and doesn't print

  - by Pez Cuckow

  I'm suffering a strange problem with my Cannon iP4850 when trying to use CUPS on a Raspberry Pi (this is not RPi specific, please do not vote to move it). When I plug the printer into my Laptop (OSX) or my Desktop W7 it identifies as a iP4800 and prints perfectly. So I plug it into the Pi (running debian), set it up in CUPS enable sharing and can now see the iP4800 series shared on the network. However if I print to it (using AirPrint etc...); the file gets to CUPS safely (shows in the queue) but when it tries to print the printer clicks (like a loud thunk) 3/4 times and then gives in, with a double amber flashing light. In cups it shows as job completed. Do you know why using the pi and cups would cause what appears to be a hardware fault and what I can do to fix the problem or to provide further debug info? Thanks for your time! Description: Canon iP4800 series Location: Lounge Driver: Canon PIXMA iP4800 - CUPS+Gutenprint v5.2.9 (color, 2-sided printing) Connection: usb://Canon/iP4800%20series?serial=2239B2 Note: I've tried deleting and re-adding the printer to the Laptop, Desktop and PI and the results are always the same Log for plugging in printer and printing (attempting to) something until the printer turned off again pi@pezpi /var/log $ dmesg [ 7284.176336] usb 1-1.2: new high speed USB device number 8 using dwc_otg [ 7284.279703] usb 1-1.2: New USB device found, idVendor=04a9, idProduct=10d5 [ 7284.279750] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 7284.279771] usb 1-1.2: Product: iP4800 series [ 7284.279786] usb 1-1.2: Manufacturer: Canon [ 7284.279800] usb 1-1.2: SerialNumber: 2239B2 Setting cups to verbose: Change loglevel in cupsd.conf to debug (or debug2) pi@pezpi /var/log $ sudo vim /etc/cups/cupsd.conf pi@pezpi /var/log $ sudo /etc/init.d/cups restart [ ok ] Restarting Common Unix Printing System: cupsd. pi@pezpi /var/log $ Log from $ /var/log/cups/error_log is at http://pastebin.com/7VZMRMrG (too large to post here) The log contains - in order (deleted the log and then did the beneath) Restarting the cups server Attempting to print a test page x2 Printing from 192.168.1.90 via AirPrint Printing from 192.168.1.90 via Network Print Turning the printer off and on again

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• X.org - mouse gets stuck on press

  - by grawity

  I'm using Arch Linux. Very often, when I click on something, the OS thing sees the mouse press but not the release. If it was a link or file I clicked, moving the cursor would drag it too. Hammering the same mouse button again gives no effect. Usually, if I tap the touchpad (ALPS), the system finally sees both press and release of that, and I can continue working. (This might be because it uses a different driver - synaptics instead of evdev.) As you can imagine, this is quite annoying even for someone who spends 70% of his life in front of a terminal app. This is not a mouse issue - I'm on a laptop, and this affects both the Trackpoint thing and an external USB mouse. This is not a DE or window manager issue - I have used GNOME (with Metacity, Compiz and Xfwm4), Xfce (with Metacity and Xfwm4), mwm, twm, awesome, and wmii. Doesn't seem to be a hardware thing - after rebooting into Windows XP, everything works fine. hal is used for the auto-configuration of devices (as I have to disconnect the USB mouse often), so Xorg.conf really has nothing of relevance. Xorg -version shows: X.Org X Server 1.6.3.901 (1.6.4 RC 1) Release Date: 2009-8-25 X Protocol Version 11, Revision 0 If it changes anything, the laptop is stone-age Dell Latitude C840. I kinda suspect either hal or the evdev thing to cause it, but I really have no ideas on what to check further. In other words, HALP!#$ This thing is driving me nuts.

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• Western Digitial My Book: Can't access the data on the drive

  - by Bryan Denny

  My girlfriend has this external hard drive by Western Digital called a My Book. When the external drive is connected, it does not show it as an accessible disk drive on the computer. However, it shows up fine in Device Manager: I can also see it in Disk Management, but the volume is not mapped to a drive letter, nor can I change the drive letter: It only gives me access to Delete Volume: I would rather not lose the data on the drive if possible. What can I do from here to get to the data? Things I've tried/know: Uninstall drivers and re-install them Device does the same thing when attach to either her Win7 laptop or my Win8 laptop I don't think there's an issue with the HDD itself. No clicking noises, etc. I ran Western Digital Data LifeGuard Diangostics (DLGDIAG) and the SMART Status was a "PASS", all of the SMART Disk Information looked fine. I haven't had the time to run the diag tests yet but I do not believe it's a mechanical issue. The hard drive is inside of an enclosure, I have not attempted to pry the drive out yet. How can I get Windows to properly detect this drive?

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