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  • Typical Service Response Time for software verndors [closed]

    - by Miky D
    I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical support for a software application that we're selling. Basically, I'm interested in the typical turn-around time (i.e. time to respond, time to resolution) based on the severity of the issue. And also, I'm interested in the financial structure of such agreements: i.e. charge/incident, bundle with unlimited incidents/customer etc. Any information or suggestions of where to find such information (even examples of other software vendors websites) would be greatly appreciated!

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  • Interested in scp recipe for sftp [closed]

    - by GJZ
    You wrote in a reply this Blockquote The problem is that sftp runs as the user's id -- first, the sftp client ssh's into the target host as the given user, then runs sftp-server. Since sftp-server is running as a regular user, it has no way to "give away" a file (change owner of a file). However, if you are able to use scp, and assign a key pair to each user, you can get around this. This involves adding a user's key to root's ~/.ssh/authorized_keys file, with a "command=" parameter to force it to run a script that sanitizes and alters the arguments of the server-side scp program. I've used this technique before to set up an anonymous scp dropbox that allowed anyone to submit a file, and ensure that no one could retrieve submitted files and also prevent overwrites. If you are open to this technique, let me know and I'll update this post with a quick recipe. We are interested in this scp quick recipe for our community services file sharing. Best Regards, Gert Jan Zeilstra

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  • Be your own cloud [closed]

    - by Jedi
    I have reasonably many electronic gadgets that can go LAN or WI-FI. But how do you share and/or syncronize all your files among them? Well, between my laptops and my desktop I use Dropbox. A nice way to share files among computers. But what if your HDD on your laptop is not large enough to carry music, pictures and films. Normally you would buy an extern USB HDD and store them there, but then you cannot reach the files from other computers which are not connected to the USB device. Many would say I should use a solution like a cloud with a disc station or something like that. But my needs are follows: A mass storage which can be reached among devices (laptops, desktops, iPhone, Android phone, XBox or Playstation). Has low power requirements and is silent. Can be reached inside home and it would be nice if it could be reached outside home as well. Cheap I have looked around and I have found an wireless router which can share a USB device: D-Link Wireless N HD Media Router. I thought it would be an interesting solution for a simple local cloud solution. D-Link uses a little program called SharePort Plus which mount the USB device to your computer. Unfortunately is the transfer rate to the USB storage device rather disappointing. The transfer rate was 5.8 Mbps even though the distance between the laptop and the router was 2 meter. The same is happening when I use cable from the computer to the router. Another thing is that SharePort Plus only allows one computer be connected to the device at a time. The last thing was something I could live with. I have search on the Internet for other solutions and found this video from Synology. I'm not sure if their solution is the right one. I think a disc station connected to my home LAN could the right solution. What have you done in your home to store and share files among your computers and game consoles?

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  • Router that allows custom Dynamic DNS server [closed]

    - by Thuy
    I've made my own DDNS service and it works fine using an application running on clients to update the IP. But if for some reason I don't have the choice of using my software and instead I need to use a router to update the IP, it becomes troublesome. For example, I needed to setup IPsec from a customer to me and the customers router/firewall (netgear srx5308) has a dynamic IP which is given from the ISP which can't offer static IPs. So it needs to use dynamic dns for it to work. In this case there really isn't a client to run the software on since it's a router/firewall. Unfortunately it seems that most routers are rather unfriendly towards custom DDNS solutions and most offer only dyndns.com or similar templates. Which was the case with this router too. Leaving me with no way to use my own dynamic dns server IP. I have the option of switching out the customers router and I've been looking around for alternatives and other routers/solutions and I was wondering if anyone on this great site might have been in a similar situation or might just know about some router/firewall that is more friendly towards custom ddns solutions that I might be able to use. Thanks in advance for any help or guidance!

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  • NVidia TwinView - slow rendering on dual desktop [closed]

    - by lisak
    Hey, does anybody have experience with it ? I've set it up 4 times on 4 different machines. And there was always problems with slow rendering ( for instance : scrolling pages in browser is not fluent). But there always was something that finally made it work perfectly... I remember that one time this option helped, but not now Option "RenderAccel" "1" Nvidia geforce 8400GS or Zotac geforce 9500GT Monitors connected via dvi and hdmi connectors proper nvidia driver installed Section "ServerLayout" Identifier "X.org Configured" Screen 0 "Screen0" 0 0 InputDevice "Mouse0" "CorePointer" InputDevice "Keyboard0" "CoreKeyboard" Option "Xinerama" "0" EndSection Section "Files" ModulePath "/usr/lib64/xorg/modules" FontPath "/usr/share/fonts/local" FontPath "/usr/share/fonts/TTF" FontPath "/usr/share/fonts/OTF" FontPath "/usr/share/fonts/Type1" FontPath "/usr/share/fonts/misc" FontPath "/usr/share/fonts/CID" FontPath "/usr/share/fonts/75dpi/:unscaled" FontPath "/usr/share/fonts/100dpi/:unscaled" FontPath "/usr/share/fonts/75dpi" FontPath "/usr/share/fonts/100dpi" FontPath "/usr/share/fonts/cyrillic" EndSection Section "Module" Load "dri2" Load "glx" Load "extmod" Load "record" Load "dbe" EndSection Section "InputDevice" Identifier "Keyboard0" Driver "kbd" EndSection Section "InputDevice" Identifier "Mouse0" Driver "mouse" Option "Protocol" "auto" Option "Device" "/dev/input/mice" Option "ZAxisMapping" "4 5 6 7" EndSection Section "Monitor" Identifier "Monitor0" VendorName "Unknown" ModelName "Acer AL1715" HorizSync 30.0 - 83.0 VertRefresh 50.0 - 75.0 EndSection Section "Device" Identifier "Nvidia" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "MSI big bang-fuzion" EndSection Section "Device" Identifier "Device0" Driver "nvidia" VendorName "NVIDIA Corporation" BoardName "GeForce 8400 GS" EndSection Section "Screen" Identifier "Screen0" Device "Device0" Monitor "Monitor0" DefaultDepth 24 Option "RenderAccel" "1" Option "AllowGLXWithComposite" "1" Option "TwinView" "1" Option "TwinViewXineramaInfoOrder" "DFP-1" Option "metamodes" "CRT: 1280x1024 +1920+0, DFP: 1920x1080 +0+0" SubSection "Display" Depth 24 EndSubSection EndSection

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  • Using Metro style in Internet Explorer 10 [closed]

    - by shoyip
    Possible Duplicate: Is it possible to use the IE10 App without making Internet Explorer the default browser? I'm using Windows 8 Pro with Internet Explorer 10 on, and I downloaded Google Chrome, setting it the default browser. After that I saw that when I click on the Internet Explorer shortcut on the Start screen it opened me IE10 in the Desktop. Now I want to ask: can I use the IE10 App in Metro Style without making her the default browser?

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  • How to make a quiet laptop ? [closed]

    - by psihodelia
    Most modern laptops have very noisy fans. I am looking for a quiet laptop or a small stationary computer which has all its hardware built in a display. Most tasks will be pdf/docs processing, real-time audio processing, web-surfing and skype video chats. Certainly, there is no any fan-less model today; but maybe some of the existed laptops do not switch on their fans so often or implement different solutions? For example, an iPad has no fan at all and it is fast enough for my needs, but it has no normal operating system, so I can't use it for anything but audio chats and web-surfing. Or maybe I can buy a laptop and tweak it to make it absolutely noiseless? Can you recommend me any solution please? Thanks in advance!

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  • Wake On LAN on request [closed]

    - by honzas
    Hi, I have a small home network with the router capable of running OpenWRT, is there some utility or firewall rule, which can be used to Wake On LAN on request. What I think - if I want to access my media centre (using for example SSH or HTTP) and it is suspended, is it possible to catch the ICMP packet (saying the machine is offline) and send the WOL packet to wakeup the machine and resend the SSH or HTTP request? Thanks

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  • Laptop changes resolution when the lid is closed/opened

    - by RedditGuy
    hi i've had a problem for the last couple of days where the resolution on my laptop changes when i close the lid i'm running windows xp professional sp2 on a dell inspiron 1501 the video chip is an ati radeon xpress 1150 according to the catalyst control center software i've got installed which i think came with the drivers or something i've seen this happen before but i installed an old game called road rash a couple days ago after seeing it mentioned on reddit and i'm wondering if it might be related anyone know how i can stop this from happening? i have a workaround where i can manually change the resolution to something else and then change it back but that's a lot of work to do every time i close the laptop which is a lot thanks!

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  • Windows Home Server Passwords Do Not Match [closed]

    - by Ben Fulton
    I have a Windows Home Server that chunks along just fine most of the time. I've never bothered to put it on a GPS and so it's vulnerable to power outages that happen a few times a year. This most recent time, it came back and seemed to be fine, but whenever I try to access a shared folder I get "Passwords do not match". They matched before the power went out, and I couldn't update the WHS password since I apparently didn't know the old one. How do I fix this?

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  • Same network same switch but computers can't talk "ping"to eachother [closed]

    - by Sue
    Possible Duplicate: How does IPv4 Subnetting Work? Each computer(all 2 of them) can ping the router but can't ping each-other and firewall is off. Same default gateway, IP address very similar (just two number away at end) but the subnet mask is different between these two computers. One ends in 192 the other 224. There is a switch between them that then connects to the router. Why can't the computers ping each-other?

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  • Shuttle FB51 mobo does not boot with external USB drive attached [closed]

    - by user127236
    I am repurposing an old Alienware desktop as a home media server. The PC is based on the Shuttle FB51 motherboard. The BIOS is a Phoenix Version 6.00 PG, release date 12/16/2002. I have loaded Ubuntu 12.04 LTS on the internal hard drive. I am using a Western Digital WD Elements 1.5 TB USB 2.0 Desktop External Hard Drive for media storage. When the external drive is plugged in and the PC is powered on, it freezes very early in the BIOS self-test, even before it begins the memory test. If I unplug the drive, the self-test proceeds without further problems. I can plug the USB drive back in when the self-test is complete, and Ubuntu will boot and find the external drive normally. I've tried several changes to the BIOS setup without finding a cure for the boot issue. Any assistance gratefully accepted. JGB

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  • looking for the best power supply-- building computer--- [closed]

    - by fello
    What would be an appropriate power supply and form factor for those specifications below? CPU -Intel Core i7-950 Bloomfield 3.06GH Motherboard -- ASRock X58 Extreme 3 LGA ATX Hard drive-- Seagate Barracuda 7200.11 ST31500341AS 1.5TB 7200 RPM SATA 3.0Gb/s 3.5" Memory-- Kingston HyperX 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Processor---Intel Core i7-950 Bloomfield 3.06GHz LGA 1366 130W Quad-Core

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  • What kind of hosting do I need? [closed]

    - by Robert Smith
    I have been trying to answer this question but I haven't found an specific answer to my situation. As I want to pay for what I need, I thought I could get a good answer here. I have custom made forum (rather than a built-in forum like the ones you can find as plugins, e.g. WP-Forum or phpBB type of software) in Django. I don't want to use Apache and modwsgi because it's usually very memory-hungry and I can't afford a big server. I prefer a combination of nginx and gunicorn which I think is very efficient (maybe you can also tell me what you think about that). I'm expecting to receive 10,000 to 20,000 visits each month with 15,000 to 30,000 page impressions. I have reviewed some cloud services like Amazon EC2 or Rackspace and other more traditional services (Linodo). This site won't use videos or big images and I certainly don't need a huge amount of bandwidth (200GB would be definitely too much). I need shell access so shared hosting is out of the question. What do I need to run a website like that without problems? What about RAM? 256MB would be enough (that's the amount of RAM offered by small instances in Amazon and Rackspace)? Do you know of any alternative to those I mentioned? If you need more information to provide a useful answer, please don't hesitate to ask. Thanks a lot.

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  • Alternative to VLC player [closed]

    - by Shimmy
    I've been using VLC player but since the latest version (2.0.1) it's rendering all the Hebrew subtitles as question marks. I'm looking for a good free alternative that runs on Windows OS. I prefer a player with a huge dashboard and zillion preferences where all the possible options are customizable. Once ago I used MV2 player and loved that type of player that supports all the possible tweaks etc. etc.

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  • Shopping for a very compact and powerful workstation [closed]

    - by qdot
    I'm on the market for something small, size of an Mac Mini, could be heavier, that packs a lot of compute power - goal is to have a fast, known development machine at customer's site, but still easier to fly with than desktop-replacement laptops. If Mac Mini came with a quad-core i7, it would be my likely choice. Any other manufacturers to look at? Or perhaps a Mini can be upgraded beyond official specs?

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  • Active Directory: Determining DN or OU from log in credentials [closed]

    - by Christopher Broome
    I'm updating a PHP login process to leverage active directory on a Windows server. The logging in process seems pretty straight forward via a "ldap_bind", but I also want to pull some profile information from the AD server (first name, last name, etc...) which seems to require a robust distinguished name (DN). When on the windows server I can grab this via 'dsquery user' on the command prompt, but is there a way to get the same value from just the user's login credentials in PHP? I want to avoid getting a list of hundreds of DNs when on-boarding clients and associating each with one of our users, so any means to programmatically determine this would be preferential. Otherwise, I'll know the domain and host for the request so I can at least set the DC portions of the DN, but the organizational units (OU) seem to be pretty important for querying data. If I can find some of the root level OU values associated with the user I can do a ldap_search and crawl. I browsed through the existing questions and found some similar but nothing that really addressed this, so my apologies if the obvious answer is out there. Thanks for the help.

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  • Recommend me a good book/source for learning for Web Design

    - by Idlecool
    Hi, While web development/design, I found coding it self is not enough to develop an attractive website so i have urge to learn photoshop.. i want to know what can be the best way to learn photoshop (preferably Photoshop CS4 Extended) mainly for website design. I experienced web tutorials are not enough for effectively learning computer languages, but not sure about photoshop coz it is a different job.. please recommend me a book / web tutorial for learning Photoshop.

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  • Check for live Data Source Name Before proceeding

    - by n_kips
    Would it be ok to get a CF app to check for a valid database before proceeding to process that request? This is because there may be instances where the database server may be down or being upgraded, hence an error comes when a db dependant request is made. If there is no connection to the db server, the user can be safely redirected to a safe page. Or can cfcatch work? How can this check be done? Thank you.

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  • Connect android to linux laptop [closed]

    - by Claudio Ferraro
    I've a laptop with linux and wanna to connect an android device to the linux machine. On linux i have an mpd server installed. wanna to be able to connect from an android mpd client to the server which resides on the laptop. I tryed to create an Ad-hoc Wifi network on linux but the Android cannot find the Wifi network..How can I proceed..Should I buy a wifi hotspot or something like that ? I've a wifi router , it could help me somehow ?

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  • Planning office network [closed]

    - by gakhov
    I'm planning to setup my office network from scratch and want to ask professional opinions or tips. My office is connected to Internet with Cable connection (100Mb/s). The devices i would like to connect are VoIP Phone (RJ-11), TV (WiFi/LAN), 3 laptops (WiFi), a few smartphones (WiFi), iPad (WiFi), Kindle (WiFi) and, probably, MediaServer (WiFi/LAN). As you can see, the most load will be on WiFi connections (probably, even if TV supports WiFi it's better to connect it by LAN?). So, i need help to choose the best routers combination (or even one?) to support stable connections for all these devices and minimize the total number of routers/adapters. Any thoughts? Thank you!

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