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  • The first day of JavaOne is already over!

    - by delabassee
    In the past Sunday used to be a more relaxing day with ‘just’ some JavaOne activities going on. Sunday used to be a soft day to prepare yourself for an exhausting week. This is now over as JavaOne is expanding; Sunday is now an integral part of the conference. One of the side effect of this extra day is that some activities related to JavaOne and OpenWorld such as MySQL Connect are being push to start a day earlier on Saturday (can you spot the pattern here?). On the GlassFish front, Sunday was a very busy day! It started at the Moscone Center with the annual GlassFish Community Event where the Java EE 7 and GF 4 roadmaps were presented and discussed. During the event, different GlassFish users such as ZeroTurnaround (the JRebel guys), Grupo RBS and IDR Solutions shared their views on GF, why they like GF but also what could be improved. The event was also a forum for the GF community to exchange with some of the key Java EE / GlassFish Oracle Executives and the different GF team members. The Strategy keynote and the Technical keynote were held in the Masonic Auditorium later in the after-noon. Oracle executives have presented the plans for Java SE, Java FX and Java EE. As on-demand replays will be available soon, I will not summarize several hours of content but here are some personal takeaways from those keynotes. Modularity Modularity is a big deal. We know by now that Project Jigsaw will not be ready for Java SE 8 but in any case, it is already possible (and encouraged) to test Jigsaw today. In the future, Java EE plan to rely on the modularity features provided by Java SE, so Project Jigsaw is also relevant for Java EE developers. Shorter term, to cover some of the modular requirements, Java SE will adopt the approach that was used for Java EE 6 and the notion of Profiles. This approach does not define a module system per say; Profiles is a way to clearly define different subsets of Java SE to fulfill different needs (e.g. the full JRE is not required for a headless application). The introduction of different Profiles, from the Base profile (10mb) to the Full Profile (+50mb), has been proposed for Java SE 8. Embedded Embedded is a strong theme going forward for the Java Plaform. There is now a dedicated program : Java Embedded @ JavaOne Java by nature (e.g. platform independence, built-in security, ability easily talks to any back-end systems, large set of skills available on the market, etc.) is probably the most suited platform for the Internet of Things. You can quickly be up-to-speed and develop services and applications for that space just by using your current Java skills. All you need to start developing on ARM is a 35$ Raspberry Pi ARM board (25$ if you are cheap and can live without an ethernet connection) and the recently released JDK for Linux/ARM. Obviously, GlassFish runs on Raspberry Pi. If you wan to go further in the embedded space, you should take a look Java SE Embedded, an optimized, low footprint, Java environment that support the major embedded architectures (ARM, PPC and x86). Finally, Oracle has recently introduced Java Embedded Suite, a new solution that brings modern middleware capabilities to the embedded space. Java Embedded Suite is an optimized solution that leverage Java SE Embedded but also GlassFish, Jersey and JavaDB to deploy advanced value added capabilities (eg. sensor data filtering and) deeper in the network, closer to the devices. JavaFX JavaFX is going strong! Starting from Java SE 7u6, JavaFX is bundled with the JDK. JavaFX is now available for all the major desktop platforms (Windows, Linux and Mac OS X). JavaFX is now also available, in developer preview, for low end device running Linux/ARM. During the keynote, JavaFX was shown running on a Raspberry Pi! And as announced during the keynote, JavaFX should be fully open-sourced by the end of the year; contributions are welcome!. There is a strong momentum around JavaFX, it’s the ideal client solution for the Java platform. A client layer that works perfectly with GlassFish on the back-end. If you were not convince by JavaFX, it’s time to reconsider it! As an old Chinese proverb say “One tweet is worth a thousand words!” HTML5, Project Avatar and Java EE 7 HTML5 got a lot of airtime too, it was covered during the Java EE 7 section of the keynote. Some details about Project Avatar, Oracle’s incubator project for a TSA (Thin Server Architecture) solution, were diluted and shown during the keynote. On the tooling side, Project Easel running on NetBeans 7.3 beta was demo’ed, including a cool NetBeans debugging session running in Chrome! HTML 5, Project Avatar and Java EE 7 deserve separate posts... Feedback We need your feedback! There are many projects, JSRs and products cooking : GlassFish 4, Project Jigsaw, Concurrency Utilities for Java EE (JSR 236), OpenJFX, OpenJDK to name just a few. Those projects, those specifications will have a profound impact on the Java platform for the years to come! So if you have the opportunity, download, install, learn, tests them and give feedback! Remember, you can "Make the Future Java!" Finally, the traditional GlassFish Party at the Thirsty Bear concluded the first JavaOne day. This party is another place where the community can freely exchange with the GlassFish team in a more relaxed, more friendly (but sometime more noisy) atmosphere. Arun has posted a set of pictures to reflect the atmosphere of the keynotes and the GlassFish party. You can find more details on the others Java EE and GlassFish activities here.

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  • Goals for 2010 Retrospective

    - by Brian Jackett
    As we approach the end of 2010 I’d like to take a  few minutes to reflect back on this past year and revisit the goals that I set for myself at the beginning of the year (click here to see those goals).  I feel it is important to track your goals not only to see if you accomplished them but also to see what new directions in life you pursued.  Once we enter into 2011 I’ll follow up with a new post on goals for the new year. Professional Blog – This year I intended to write at least 2 posts a month.  Looking back I far surpassed that goal by writing 47 posts (this one being my 48th).  As with many things in life, quantity does not mean quality.  A good example is a number of my posts announcing upcoming speaking engagements and providing links to presentation slides and scripts.  That aside, I like to at least keep content relatively fresh on this blog  which I was able to accomplish.  At the same time I’ve gotten much more comfortable in my blogging style and it has become much easier to write. Speaking – I didn’t define a clear goal for speaking engagements, but had a rough idea of wanting to speak at 2-3 events.  Once again I far exceeded that number by speaking at 10 separate events and delivering 12+ presentations.  I’m very thankful for all of the opportunities that I was given and all of the wonderful people I have met as a result. Volunteering – This year I intended to help out with the COSPUG (now Buckeye SPUG) steering committee and Stir Trek conference.  I fulfilled both goals and as well as taking on lead organizer duties for the first ever SharePoint Saturday Columbus.  Each of these events and groups turned out to be successful and I was glad to be a part of them all.  I look forward to continuing to volunteer with each next year in some capacity. Android Development – My goal for getting into Android development was a late addition, but one I didn’t necessarily fulfill.  I spent a couple nights downloading the tools, configuring my environment, and going through some “simple” tutorials.  I say “simple” because in my opinion the tutorials were not laid out very well, took a long time to get running properly, and confused me more than helped.  After about a week I was frustrated with the process and didn’t think it was a good use of my time.  On a side note, I’ve dabbled in Windows Phone 7 development over the past few months and have been very excited by how easy and intuitive it was to get started and develop some proof of concepts. Personal Getting in Shape – I had intended to play on recreational sports leagues and work out on a semi-regular basis.  For the most part I fulfilled this goal by playing on various softball and volleyball leagues as well as using the gym.  At the same time I had some major setbacks.  In the spring I badly sprained my ankle and got hit in the knee with a softball which kept me inactive for almost 2 months.  More recently I broke my knuckle (click here to read about it) which I am still recovering from. Volunteering – On the volunteering front I kept my commitments at my parish’s high school youth group.  As for other volunteering opportunities I got involved with a great organization called Columbus Gives Back (website).  I’ve volunteered with them a few times and really enjoy their goal to provide opportunities to people with busy schedules.  They  offer a variety of events typically after work hours and spread out around Columbus with no set commitments on time you need to put in.  If you have the time or motivation I highly recommend them. House/Condo – I had been thinking of buying a house or condo this past summer, but decided to extend my apartment lease for another year instead.  I have begun the search for a place in the past few weeks and am excited begin the process of owning a home. Conclusion     This year I was able to set and achieve many of my goals.  For next year I’ll try to put more specific numbers to all of my goals.  If any of you readers set goals for 2011 feel free to send me a link as I’d love to see what you are aiming to accomplish.  Have a great end of 2010 and best wishes for the start of 2011!       -Frog Out

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  • Say What? Podcasting As Part of Your Content Marketing

    - by Mike Stiles
    What do you usually do in your car on the way to work?  Sing along to radio? Stream Pandora or iHeartRadio? Talk on the phone? Sit in total silence? Whatever it is you do, you could be using that time to make yourself an expert in any range of topics…using podcasts. We invite you to follow or subscribe to the daily Oracle Social Spotlight podcast, a quick roundup of the day’s top stories around social marketing and the social networks. After podcasts arrived in 2004, growth was steady but slow. The concept was strong: anyone with a passion for any subject could make a show for anyone who cared to listen. Enter the smartphone, iTunes, new podcasting platforms, and social, and podcasting became easier than ever and made more sense for both podcasters and listeners. Stats show 1 in 5 smartphone owners are podcast consumers and 29% of Americans have listened to a podcast. The potential audience is also larger than ever. “Baked in” podcast apps on over 200 million devices expose users to volumes of audio content with just a tap. 97 million Americans are driving to work every day by themselves. And 38% of Americans listen to audio on a digital device each week, a number that’s projected to double by 2015. Does that mean your brand should be podcasting? That’s part of a larger discussion about your overall content strategy, provided you have one. But if you do and podcasting is a component of it, here are some things to keep in mind: Don’t podcast just to do it. Podcast because you thought of a show customers and prospects will like that they can’t get anywhere else. Sound quality matters. Good microphones are not expensive. Bad sound is annoying, makes your brand feel cheap, and will turn today’s sophisticated ears off. The host matters. Many think they belong on the radio. Few actually do. Your brand’s host should be comfortable & likeable. A top advantage of a podcast is people can bond with a real person. It’s a trust opportunity, so don’t take it lightly. The content matters. “All killer, no filler” means don’t allow babbling just to fill enough time for an episode. Value the listeners’ time, because that time is hard to get. Put time, effort and creativity into it. Sure you’re a business, but you’re competing with content from professional media and showbiz producers. If you can include music, sound effects, and things that amuse the ears, do it. If you start, be consistent. The #1 flaw in podcasting is when listeners can’t count on another episode or don’t know when it’s coming. Don’t skip doing shows just because you can. Get committed. Get your cover art right. Podcasting is about audio, but people shop for podcasts by glancing through graphics. Yours has to be professional, cool, and informative to get listeners interested. Cross-promote your podcast on all your channels. The competition for listeners is fierce, so if you have existing audiences you can leverage to launch your show, use them. Optimize it for mobile. Assume that’s where most listening will take place. If you’re using one of the podcast platform apps, you should be in good shape. Frankly, the percentage of brands that are podcasting is quite low, and that’s okay. Once you move beyond blogging and start connecting with real voices, poor execution can do damage. But more (32%) marketers want to learn how to use podcasting, and more (23%) were increasing their podcasting throughout this year. Bottom line, you want to share your brand’s message and stories wherever your audience might be and in whatever way they prefer to take in content. Many prefer to do that while driving or working out, using the eyes and hands-free medium of audio. @mikestilesPhoto: stock.xchng

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  • The JavaOne 2012 Sunday Technical Keynote

    - by Janice J. Heiss
    At the JavaOne 2012 Sunday Technical Keynote, held at the Masonic Auditorium, Mark Reinhold, Chief Architect, Java Platform Group, stated that they were going to do things a bit differently--"rather than 20 minutes of SE, and 20 minutes of FX, and 20 minutes of EE, we're going to mix it up a little," he said. "For much of it, we're going to be showing a single application, to show off some of the great work that's been done in the last year, and how Java can scale well--from the cloud all the way down to some very small embedded devices, and how JavaFX scales right along with it."Richard Bair and Jasper Potts from the JavaFX team demonstrated a JavaOne schedule builder application with impressive navigation, animation, pop-overs, and transitions. They noted that the application runs seamlessly on either Windows or Macs, running Java 7. They then ran the same application on an Ubuntu Linux machine--"it just works," said Blair.The JavaFX duo next put the recently released JavaFX Scene Builder through its paces -- dragging and dropping various image assets to build the application's UI, then fine tuning a CSS file for the finished look and feel. Among many other new features, in the past six months, JavaFX has released support for H.264 and HTTP live streaming, "so you can get all the real media playing inside your JavaFX application," said Bair. And in their developer preview builds of JavaFX 8, they've now split the rendering thread from the UI thread, to better take advantage of multi-core architectures.Next, Brian Goetz, Java Language Architect, explored language and library features planned for Java SE 8, including Lambda expressions and better parallel libraries. These feature changes both simplify code and free-up libraries to more effectively use parallelism. "It's currently still a lot of work to convert an application from serial to parallel," noted Goetz.Reinhold had previously boasted of Java scaling down to "small embedded devices," so Blair and Potts next ran their schedule builder application on a small embedded PandaBoard system with an OMAP4 chip set. Connected to a touch screen, the embedded board ran the same JavaFX application previously seen on the desktop systems, but now running on Java SE Embedded. (The systems can be seen and tried at four of the nearby JavaOne hotels.) Bob Vandette, Java Embedded Architect, then displayed a $25 Rasberry Pi ARM-based system running Java SE Embedded, noting the even greater need for the platform independence of Java in such highly varied embedded processor spaces. Reinhold and Vandetta discussed Project Jigsaw, the planned modularization of the Java SE platform, and its deferral from the Java 8 release to Java 9. Reinhold demonstrated the promise of Jigsaw by running a modularized demo version of the earlier schedule builder application on the resource constrained Rasberry Pi system--although the demo gods were not smiling down, and the application ultimately crashed.Reinhold urged developers to become involved in the Java 8 development process--getting the weekly builds, trying out their current code, and trying out the new features:http://openjdk.java.net/projects/jdk8http://openjdk.java.net/projects/jdk8/spechttp://jdk8.java.netFrom there, Arun Gupta explored Java EE. The primary themes of Java EE 7, Gupta stated, will be greater productivity, and HTML 5 functionality (WebSocket, JSON, and HTML 5 forms). Part of the planned productivity increase of the release will come from a reduction in writing boilerplate code--through the widespread use of dependency injection in the platform, along with default data sources and default connection factories. Gupta noted the inclusion of JAX-RS in the web profile, the changes and improvements found in JMS 2.0, as well as enhancements to Java EE 7 in terms of JPA 2.1 and EJB 3.2. GlassFish 4 is the reference implementation of Java EE 7, and currently includes WebSocket, JSON, JAX-RS 2.0, JMS 2.0, and more. The final release is targeted for Q2, 2013. Looking forward to Java EE 8, Gupta explored how the platform will provide multi-tenancy for applications, modularity based on Jigsaw, and cloud architecture. Meanwhile, Project Avatar is the group's incubator project for designing an end-to-end framework for building HTML 5 applications. Santiago Pericas-Geertsen joined Gupta to demonstrate their "Angry Bids" auction/live-bid/chat application using many of the enhancements of Java EE 7, along with an Avatar HTML 5 infrastructure, and running on the GlassFish reference implementation.Finally, Gupta covered Project Easel, an advanced tooling capability in NetBeans for HTML5. John Ceccarelli, NetBeans Engineering Director, joined Gupta to demonstrate creating an HTML 5 project from within NetBeans--formatting the project for both desktop and smartphone implementations. Ceccarelli noted that NetBeans 7.3 beta will be released later this week, and will include support for creating such HTML 5 project types. Gupta directed conference attendees to: http://glassfish.org/javaone2012 for everything about Java EE and GlassFish at JavaOne 2012.

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  • Real-world SignalR example, ditching ghetto long polling

    - by Jeff
    One of the highlights of BUILD last week was the announcement that SignalR, a framework for real-time client to server (or cloud, if you will) communication, would be a real supported thing now with the weight of Microsoft behind it. Love the open source flava! If you aren’t familiar with SignalR, watch this BUILD session with PM Damian Edwards and dev David Fowler. Go ahead, I’ll wait. You’ll be in a happy place within the first ten minutes. If you skip to the end, you’ll see that they plan to ship this as a real first version by the end of the year. Insert slow clap here. Writing a few lines of code to move around a box from one browser to the next is a way cool demo, but how about something real-world? When learning new things, I find it difficult to be abstract, and I like real stuff. So I thought about what was in my tool box and the decided to port my crappy long-polling “there are new posts” feature of POP Forums to use SignalR. A few versions back, I added a feature where a button would light up while you were pecking out a reply if someone else made a post in the interim. It kind of saves you from that awkward moment where someone else posts some snark before you. While I was proud of the feature, I hated the implementation. When you clicked the reply button, it started polling an MVC URL asking if the last post you had matched the last one the server, and it did it every second and a half until you either replied or the server told you there was a new post, at which point it would display that button. The code was not glam: // in the reply setup PopForums.replyInterval = setInterval("PopForums.pollForNewPosts(" + topicID + ")", 1500); // called from the reply setup and the handler that fetches more posts PopForums.pollForNewPosts = function (topicID) { $.ajax({ url: PopForums.areaPath + "/Forum/IsLastPostInTopic/" + topicID, type: "GET", dataType: "text", data: "lastPostID=" + PopForums.currentTopicState.lastVisiblePost, success: function (result) { var lastPostLoaded = result.toLowerCase() == "true"; if (lastPostLoaded) { $("#MorePostsBeforeReplyButton").css("visibility", "hidden"); } else { $("#MorePostsBeforeReplyButton").css("visibility", "visible"); clearInterval(PopForums.replyInterval); } }, error: function () { } }); }; What’s going on here is the creation of an interval timer to keep calling the server and bugging it about new posts, and setting the visibility of a button appropriately. It looks like this if you’re monitoring requests in FireBug: Gross. The SignalR approach was to call a message broker when a reply was made, and have that broker call back to the listening clients, via a SingalR hub, to let them know about the new post. It seemed weird at first, but the server-side hub’s only method is to add the caller to a group, so new post notifications only go to callers viewing the topic where a new post was made. Beyond that, it’s important to remember that the hub is also the means to calling methods at the client end. Starting at the server side, here’s the hub: using Microsoft.AspNet.SignalR.Hubs; namespace PopForums.Messaging { public class Topics : Hub { public void ListenTo(int topicID) { Groups.Add(Context.ConnectionId, topicID.ToString()); } } } Have I mentioned how awesomely not complicated this is? The hub acts as the channel between the server and the client, and you’ll see how JavaScript calls the above method in a moment. Next, the broker class and its associated interface: using Microsoft.AspNet.SignalR; using Topic = PopForums.Models.Topic; namespace PopForums.Messaging { public interface IBroker { void NotifyNewPosts(Topic topic, int lasPostID); } public class Broker : IBroker { public void NotifyNewPosts(Topic topic, int lasPostID) { var context = GlobalHost.ConnectionManager.GetHubContext<Topics>(); context.Clients.Group(topic.TopicID.ToString()).notifyNewPosts(lasPostID); } } } The NotifyNewPosts method uses the static GlobalHost.ConnectionManager.GetHubContext<Topics>() method to get a reference to the hub, and then makes a call to clients in the group matched by the topic ID. It’s calling the notifyNewPosts method on the client. The TopicService class, which handles the reply data from the MVC controller, has an instance of the broker new’d up by dependency injection, so it took literally one line of code in the reply action method to get things moving. _broker.NotifyNewPosts(topic, post.PostID); The JavaScript side of things wasn’t much harder. When you click the reply button (or quote button), the reply window opens up and fires up a connection to the hub: var hub = $.connection.topics; hub.client.notifyNewPosts = function (lastPostID) { PopForums.setReplyMorePosts(lastPostID); }; $.connection.hub.start().done(function () { hub.server.listenTo(topicID); }); The important part to look at here is the creation of the notifyNewPosts function. That’s the method that is called from the server in the Broker class above. Conversely, once the connection is done, the script calls the listenTo method on the server, letting it know that this particular connection is listening for new posts on this specific topic ID. This whole experiment enables a lot of ideas that would make the forum more Facebook-like, letting you know when stuff is going on around you.

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  • How to get paid and figure out if I want to keep this client [migrated]

    - by Heiner Fawkes
    I have a client who is not paying on time, but it looks like the specifics don't match similar questions on this SE site. I got a call from a client I did website work for years ago. I had not done this kind of work for many years and frankly I'm not sure I want to now, but nevertheless about a month ago I agreed to bring his website, SEO, social media, and overall marketing for his small business up to speed. Why? He has told me many times how I'm the most honest, most well-informed contractor he's had experience with. And I personally kind of like him too. So I started working on an hourly basis. I sent one very small invoice and got paid. Then we talked a whole lot about all sorts of feature he would like me to implement. I started that work, and sent a second invoice on the first of the month (one of my two stated billing days). I didn't get paid. On every invoice it states that I charge a whopping ten percent per week late. I sent many voicemails and emails asking to please let me know what's going on with payment, and didn't get replies. Then the 15th of the month rolled around (which I stated initially as one of my invoicing dates). Since I hadn't been paid for the last invoice, I simply didn't send him an invoice at that time but emailed him and said that I will combine it with the next scheduled invoice for this reason (probably a bad idea I realize). Eventually he sent a portion of the invoice payment. I emailed back to let him know that he's three weeks late and what the remaining balance is. Finally we got in touch via phone. He basically told me that he thought I hadn't done all of the work I said I did. He looked at the page source code and it didn't look complete to him. I explained why his perception would be different and what work I had done as specified. He accepted this and said that part of the reason he didn't pay in full is that he's been swamped with personal family stuff, and part of the reason is that he didn't think I did all the work. That struck me as pretty weird. He also expressed concern that he has no idea now how much all the changes he has asked for are going to cost. And once again, he told me how honest and high-quality my services are compared to others he has dealt with. He also said he would pay me more (but not all) of the now three weeks overdue invoice that day. I didn't receive any payment. Basically this is how the client relationship strikes me: He's not good at communication. He's very busy and English isn't his first language. He almost never replies to emails but phone calls are fine. He's asked me to avoid emails for communication and I've asked him to please use email. He might not have enough money to afford all the things he has asked for. But so far I have been working for an hourly fee (which is quite high). He also has started paying monthly for hosting and social media services from me. What seems very abnormal is for a client to be so overdue on payments and to actually withhold payment of an invoice without any communication because he didn't think the work was done. I told him that I will send dollar estimates of each module of remaining work so that we can decide which ones are the highest priority if he cannot afford them all. I also reiterated that in the future if he has doubts about the work or an inability to pay, he must contact me immediately to say so. I basically plan to state the following to him: I would like to work for him and help his business. I also have sympathy for his recent family difficulties. I am happy to figure out payment plans that would work better for him, but first I need to be paid in full for all outstanding invoices, especially given that I skipped one of them just to be nice. The most crucial thing I need is communication about any problems with my work or his ability to pay. Once again, he heeds to pay in full immediately before we negotiate anything else. Does the above seem like an appropriate communication? Is anything missing from it? Is anything I'm doing here really abnormal?

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  • Planning an Event&ndash;SPS NYC

    - by MOSSLover
    I bet some of you were wondering why I am not going to any events for the most part in June and July (aside from volunteering at SPS Chicago).  Well I basically have no life for the next 2 months.  We are approaching the 11th hour of SharePoint Saturday New York City.  The event is slated to have 350 to 400 attendees.  This is second year in a row I’ve helped run it with Jason Gallicchio.  It’s amazingly crazy how much effort this event requires versus Kansas City.  It’s literally 2x the volume of attendees, speakers, and sponsors plus don’t even get me started about volunteers.  So here is a bit of the break down… We have 30 volunteers+ that Tasha Scott from the Hampton Roads Area will be managing the day of the event to do things like timing the speakers, handing out food, making sure people don’t walk into the event that did not sign up until we get a count for fire code, registering people, watching the sharpees, watching the prizes, making sure attendees get to the right place,  opening and closing the partition in the big room, moving chairs, moving furniture, etc…Then there is Jason, Greg, and I who will be making sure that the speakers, sponsors, and everything is going smoothly in the background.  We need to make sure that everything is setup properly and in the right spot.  We also need to make sure signs are printed, schedules are created, bags are stuffed with sponsor material.  Plus we need to send out emails to sponsors reminding them to send us the right information to post on the site for charity sessions, send us boxes with material to stuff bags, and we need to make sure that Michael Lotter gets there information for invoicing.  We also need to check that Michael has invoiced everyone and who has paid, because we can’t order anything for the event without money.  Once people have paid we need to setup food orders, speaker and volunteer dinners, buy prizes, buy bags, buy speakers/volunteer/organizer shirts, etc…During this process we need all the abstracts from speakers, all the bios, pictures, shirt sizes, and other items so we can create schedules and order items.  We also need to keep track of who is attending the dinner the night before for volunteers and speakers and make sure we don’t hit capacity.  Then there is attendee tracking and making sure that we don’t hit too many attendees.  We need to make sure that attendees know where to go and what to do.  We have to make all kinds of random supply lists during this process and keep on track with a variety of lists and emails plus conference calls.  All in all it’s a lot of work and I am trying to keep track of it all the top so that we don’t duplicate anything or miss anything.  So basically all in all if you don’t see me around for another month don’t worry I do exist. Right now if you look at what I’m doing I am traveling every Monday morning and Thursday night back and forth to Washington DC from New Jersey.  Every night I am working on organizational stuff for SharePoint Saturday New York City.  Every Tuesday night we are running an event conference call.  Every weekend I am either with family or my boyfriend and cat trying hard not to touch the event.  So all my time is pretty much work, event, and family/boyfriend.  I have 0 bandwidth for anything in the community.  If you compound that with my severe allergy problems in DC and a doctor’s appointment every month plus a new med once a week I’m lucky I am still standing and walking.  So basically once July 30th hits hopefully Jason Gallicchio, Greg Hurlman, and myself will be able to breathe a little easier.  If I forget to do this thank you Greg and Jason.  Thank you Tom Daly.  Thank you Michael Lotter.  Thank you Tasha Scott.  Thank you Kevin Griffin.  Thank you all the volunteers, speakers, sponsors, and attendees who will and have made this event a success.  Hopefully, we have enough time until next year to regroup, recharge, and make the event grow bigger in a different venue.  Awesome job everyone we sole out within 3 days of registration and we still have several weeks to go.  Right now the waitlist is at 49 people with room to grow.  If you attend the event thank all these guys I mentioned above for making it possible.  It’s going to be awesome I know it but I probably won’t remember half of it due to the blur of things that we will all be taking care of the day of the event.  Catch you all in the end of July/Early August where I will attempt to post something useful and clever and possibly while wearing a fez. Technorati Tags: SPS NYC,SharePoint Saturday,SharePoint Saturday New York City

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  • C#/.NET Little Wonders: Static Char Methods

    - by James Michael Hare
    Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. Often times in our code we deal with the bigger classes and types in the BCL, and occasionally forgot that there are some nice methods on the primitive types as well.  Today we will discuss some of the handy static methods that exist on the char (the C# alias of System.Char) type. The Background I was examining a piece of code this week where I saw the following: 1: // need to get the 5th (offset 4) character in upper case 2: var type = symbol.Substring(4, 1).ToUpper(); 3:  4: // test to see if the type is P 5: if (type == "P") 6: { 7: // ... do something with P type... 8: } Is there really any error in this code?  No, but it still struck me wrong because it is allocating two very short-lived throw-away strings, just to store and manipulate a single char: The call to Substring() generates a new string of length 1 The call to ToUpper() generates a new upper-case version of the string from Step 1. In my mind this is similar to using ToUpper() to do a case-insensitive compare: it isn’t wrong, it’s just much heavier than it needs to be (for more info on case-insensitive compares, see #2 in 5 More Little Wonders). One of my favorite books is the C++ Coding Standards: 101 Rules, Guidelines, and Best Practices by Sutter and Alexandrescu.  True, it’s about C++ standards, but there’s also some great general programming advice in there, including two rules I love:         8. Don’t Optimize Prematurely         9. Don’t Pessimize Prematurely We all know what #8 means: don’t optimize when there is no immediate need, especially at the expense of readability and maintainability.  I firmly believe this and in the axiom: it’s easier to make correct code fast than to make fast code correct.  Optimizing code to the point that it becomes difficult to maintain often gains little and often gives you little bang for the buck. But what about #9?  Well, for that they state: “All other things being equal, notably code complexity and readability, certain efficient design patterns and coding idioms should just flow naturally from your fingertips and are no harder to write then the pessimized alternatives. This is not premature optimization; it is avoiding gratuitous pessimization.” Or, if I may paraphrase: “where it doesn’t increase the code complexity and readability, prefer the more efficient option”. The example code above was one of those times I feel where we are violating a tacit C# coding idiom: avoid creating unnecessary temporary strings.  The code creates temporary strings to hold one char, which is just unnecessary.  I think the original coder thought he had to do this because ToUpper() is an instance method on string but not on char.  What he didn’t know, however, is that ToUpper() does exist on char, it’s just a static method instead (though you could write an extension method to make it look instance-ish). This leads me (in a long-winded way) to my Little Wonders for the day… Static Methods of System.Char So let’s look at some of these handy, and often overlooked, static methods on the char type: IsDigit(), IsLetter(), IsLetterOrDigit(), IsPunctuation(), IsWhiteSpace() Methods to tell you whether a char (or position in a string) belongs to a category of characters. IsLower(), IsUpper() Methods that check if a char (or position in a string) is lower or upper case ToLower(), ToUpper() Methods that convert a single char to the lower or upper equivalent. For example, if you wanted to see if a string contained any lower case characters, you could do the following: 1: if (symbol.Any(c => char.IsLower(c))) 2: { 3: // ... 4: } Which, incidentally, we could use a method group to shorten the expression to: 1: if (symbol.Any(char.IsLower)) 2: { 3: // ... 4: } Or, if you wanted to verify that all of the characters in a string are digits: 1: if (symbol.All(char.IsDigit)) 2: { 3: // ... 4: } Also, for the IsXxx() methods, there are overloads that take either a char, or a string and an index, this means that these two calls are logically identical: 1: // check given a character 2: if (char.IsUpper(symbol[0])) { ... } 3:  4: // check given a string and index 5: if (char.IsUpper(symbol, 0)) { ... } Obviously, if you just have a char, then you’d just use the first form.  But if you have a string you can use either form equally well. As a side note, care should be taken when examining all the available static methods on the System.Char type, as some seem to be redundant but actually have very different purposes.  For example, there are IsDigit() and IsNumeric() methods, which sound the same on the surface, but give you different results. IsDigit() returns true if it is a base-10 digit character (‘0’, ‘1’, … ‘9’) where IsNumeric() returns true if it’s any numeric character including the characters for ½, ¼, etc. Summary To come full circle back to our opening example, I would have preferred the code be written like this: 1: // grab 5th char and take upper case version of it 2: var type = char.ToUpper(symbol[4]); 3:  4: if (type == 'P') 5: { 6: // ... do something with P type... 7: } Not only is it just as readable (if not more so), but it performs over 3x faster on my machine:    1,000,000 iterations of char method took: 30 ms, 0.000050 ms/item.    1,000,000 iterations of string method took: 101 ms, 0.000101 ms/item. It’s not only immediately faster because we don’t allocate temporary strings, but as an added bonus there less garbage to collect later as well.  To me this qualifies as a case where we are using a common C# performance idiom (don’t create unnecessary temporary strings) to make our code better. Technorati Tags: C#,CSharp,.NET,Little Wonders,char,string

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  • Silverlight Cream Monday WP7 App Review # 1

    - by Dave Campbell
    I'm going to try something here... if it seems useful, I'll continue, if it doesn't, I'll stop... so give me feedback! There are *lots* of Apps in the WP7 Marketplace, and heaven help me, but the Marketplace sucks for finding stuff. I won't rehash what's already been said in the blogs, but I agree with one and all. I went out last Saturday to find 2 apps that I knew were released, and couldn't do so on my device. Even in the Zune app, it took quite a while to find them... ok, I'll back off a bit, because I just found out I can do 'Search' now if I know the name... I didn't think that was working before. So my thought is on Monday (like today), I will post a review of 5 apps/games I either use or have played with on my device. These are strictly my opinions, you understand, but hey... it's better than a poke in the eye with an iPhone! A few disclaimers:     Feel free to write me about your app and tell me about it. While it would be very cool to receive a whole bunch of xap files to review, at this point, for technical reasons, I'm unable to side-load my device. Since I plan on only doing this one day a week, and only 5, I may never get caught up, so if you send me some info, be patient. Re: games ... remember I'm old... I'm from the era of Colossal Cave and Zork. Duke-Nukem 2D and Captain Comic were awesome. I don't own an XBOX or any other game system, so take game reviews from my perspective -- who knows, it may be refreshing :) I won't pay for an app or game just to try it. If you expect me to test-drive your app, it's going to have to have a Free Trial. In this Issue:   Jingo! is the first app I bought, just to see what the experience was like. It's very much like a game we used to play in school in the Army in 1971 on paper we passed around. Sort of a cross between hangman and Mastermind, you try to figure out the hidden word in 5 tries. You get really good at 5-letter words after a while. I like this because you have to think, and you're not pressured by a clock Jingo! is by James Furdell and is $1.99 I reviewed René Schulte's Pictures Lab a while back, and have not changed my mind. This is an excellent app for playing with any photo on your device... one you've just taken, one you've synced from your PC, or one you've saved from email. I like this because you can get some cool effects for your photos, and it just works. Pictures Lab is by Schulte Software Development and is $1.99 Since I work as a consultant, and from home, I wanted something I could track my time with. I've test-driven all the contenders I could find so far on the phone, and so far I like ONTRACK! the best. If asked, I have some suggestions, but it's probably just the way I work or think. What I do like is I can tap a project to start/stop/restart a counter, and at the end of the day it shows me how much time I've been working. If there's a way to make an adjustment in case you forget to tap the counter, I don't know how to do it, and that's my biggest complaint. I like this because you can get a daily readout which you can also email as a spreadsheet. The daily results display is very good. ONTRACK! is by Qmino and is $2.99 Remember Item 4 above... I've been playing guitar for 48 years... obviously since before the invention of 'tuners', so I'm not as dependent upon these as some folks are. I've tried some in the past and have always felt I can do just as good by ear (I have perfect relative pitch). So, I gave this app by András Velvárt a dance just to see how it works, and it is surprisingly good. If you're used to one of the stage tuners this may take a little getting used to, but it does the job. The difference with this one is there is no real 'null' point inside which you can think your guitar is in tune. The soundwave stays visible on the device, and if it's moving to the right, your string is flat, if it's moving to the left, your string is sharp. Getting it exact might be tricky, but it is exact! If you need to rely on a tuner, this is a good choice in my opinion, exactly because of the sensitivity.. tune up with this and you're dead-on. Guitar Tuner is by Kinabalu Innovation Limited and is $0.99 Popper 2 is the WP7 version of a wildly popular game by Bill Reiss named Dr. Popper. You can get a trial, or you can now get a free lite version of the game. Popper 2 is a fast-paced bubble breaker game. I find it something fun to play when I just want to buzz out, but maybe the best review is that my daughter didn't want to give my phone back when I showed it to her, and always wants to grab my phone to play 'that game'. A fun distraction with great graphics and a great price Popper 2 is by Blue Rose Systems, LLC and is $1.29 Let me know what you think of the idea of doing reviews, or the layout/whatever, and Stay in the 'Light!   Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Walmart and Fusion Apps

    - by ultan o'broin
    Photograph: Misha Vaughan I attended Fusion Apps (yes, I know I am supposed to say "Oracle Fusion Applications", but stuffy old style guides are a turn-off in interwebs conversations) User Experience Advocate (FXA) training in Long Beach, California last week; a suitable location as ODTUG KSCOPE 11 was kicking off and key players were in the area. As a member of Oracle's Apps-UX team I know the Fusion Apps messaging, natch, and done some other Fusion Apps go-to-market content work too. For the messaging details themselves, see Lonneke Dikmans (@lonnekedikmans) great blog, by the way. However, I wanted some 'formal' training combined with the opportunity to meet and learn from people already out there delivering those messages. The idea in me reaching out to Misha Vaughan, Apps-UX FXA maven, to get me onto this training was that in addition to my UX knowledge, I could leverage my location in EMEA and hit up customer events more quickly and easily. Those local user groups do like to hear the voice of locals too you know (so I need to work on that mid-Atlantic accent). I'm looking forward to such opportunities. The training was all smashing stuff, just the right level of detail, delivered professionally and with great style and humor. I was especially honored to be paired off for my er, coaching with Debra Lilley (@debralilley), who shared with everyone all kinds of tips and insights from her experiences of delivering the message and demo. For me, that was the real power of the FXA event--the communal, conversational aspect--the meeting up with people who had done all this for real, the sharing in their experiences, while learning along with other newbies. Sorry, but that all-important social aspect doesn't work so well with remote meetings. Katie Candland (Apps-UX) gave us a great tour of the Fusion Apps demo and included some useful presentational tips too (any excuse to buy that iPad). It's clear to me that the Fusion Apps messaging and demos really come alive with real-world examples that local application users will recognize, and I picked up some "yes, that's my job made easier" scene-stealers from Debra and Karen Brownfield too, to add to the great ones already provided. This power of examples shouldn't surprise anyone, they've long been a mainstay of applications user assistance, popular with users. We'll offer customers different types of example topics in the Fusion Apps online help too (stay tuned), and we know from research how important those 3S's (stories, scenarios, and simulations) are to users when they consume and apply information. Well, we've got the simulation, now it's time for more stories and scenarios. If you get a chance to participate in an FXA event (whether you are an Oracle employee or otherwise), I'd encourage it. It's committing your time and energy for sure, but I got real bang for the buck from it for my everyday job too. Listening to the room's feedback on the application demo really brought our internal design work to life, and I picked up on some things that I need to follow up on (like how you alphabetically sort stuff in other languages). User experience is after all, about users. What will I be doing next, and what would I like to see happen? Obviously, I need to develop my story-telling links with the people I met in Long Beach and do some practicing with the materials, and then get out there and deliver them at a suitable location. The demo is what it is right now, and that's a super-rich demo that I know everyone will want to see and ask questions about. Then, as mentioned by attendees at the FXA event, follow up on those translated and localized messages for EMEA (and APAC), that deal with different statutory or reporting requirements of the target markets. Given my background I would say that, wouldn't I? However, language is part of the UX, and international revenue is greater than US-only revenue for Oracle, so yes dear, we all need to get over the fact that enterprise apps users don't all speak, or want to speak, American-English. Most importantly perhaps, the continued development of a strong messaging community between Oracle and partners and customers where we can swap and share those FXA messaging stories and scenarios about Fusion Apps in a conversational way. The more the better, a combination of online and face-to-face meetings. I must also mention the great dinner after the event at Parker's Lighthouse, and the fun myself and Andrew Gilmour (Apps-UX) had at our end of the table talking about just about everything except Fusion Apps with Ronald Van Luttikhuizen and Ben Prusinski (who now understands the difference between Cork and Dublin people. I hope). Thanks to all the Apps-UXers who helped bring the FXA training to town, and to Debra and all the others that I am too jetlagged to mention right who were instrumental in making it happen for me. Here's to the next one. And the Walmart angle? That was me doing my Robert Scoble (ScO'bilizer?)-style guerilla smart phone research in Walmart in Long Beach, before the FXA event. It's all about stories for me. You can read more about it on the appslab blog (see the comments).

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  • SQL Table stored as a Heap - the dangers within

    - by MikeD
    Nearly all of the time I create a table, I include a primary key, and often that PK is implemented as a clustered index. Those two don't always have to go together, but in my world they almost always do. On a recent project, I was working on a data warehouse and a set of SSIS packages to import data from an OLTP database into my data warehouse. The data I was importing from the business database into the warehouse was mostly new rows, sometimes updates to existing rows, and sometimes deletes. I decided to use the MERGE statement to implement the insert, update or delete in the data warehouse, I found it quite performant to have a stored procedure that extracted all the new, updated, and deleted rows from the source database and dump it into a working table in my data warehouse, then run a stored proc in the warehouse that was the MERGE statement that took the rows from the working table and updated the real fact table. Use Warehouse CREATE TABLE Integration.MergePolicy (PolicyId int, PolicyTypeKey int, Premium money, Deductible money, EffectiveDate date, Operation varchar(5)) CREATE TABLE fact.Policy (PolicyKey int identity primary key, PolicyId int, PolicyTypeKey int, Premium money, Deductible money, EffectiveDate date) CREATE PROC Integration.MergePolicy as begin begin tran Merge fact.Policy as tgtUsing Integration.MergePolicy as SrcOn (tgt.PolicyId = Src.PolicyId) When not matched by Target then Insert (PolicyId, PolicyTypeKey, Premium, Deductible, EffectiveDate)values (src.PolicyId, src.PolicyTypeKey, src.Premium, src.Deductible, src.EffectiveDate) When matched and src.Operation = 'U' then Update set PolicyTypeKey = src.PolicyTypeKey,Premium = src.Premium,Deductible = src.Deductible,EffectiveDate = src.EffectiveDate When matched and src.Operation = 'D' then Delete ;delete from Integration.WorkPolicy commit end Notice that my worktable (Integration.MergePolicy) doesn't have any primary key or clustered index. I didn't think this would be a problem, since it was relatively small table and was empty after each time I ran the stored proc. For one of the work tables, during the initial loads of the warehouse, it was getting about 1.5 million rows inserted, processed, then deleted. Also, because of a bug in the extraction process, the same 1.5 million rows (plus a few hundred more each time) was getting inserted, processed, and deleted. This was being sone on a fairly hefty server that was otherwise unused, and no one was paying any attention to the time it was taking. This week I received a backup of this database and loaded it on my laptop to troubleshoot the problem, and of course it took a good ten minutes or more to run the process. However, what seemed strange to me was that after I fixed the problem and happened to run the merge sproc when the work table was completely empty, it still took almost ten minutes to complete. I immediately looked back at the MERGE statement to see if I had some sort of outer join that meant it would be scanning the target table (which had about 2 million rows in it), then turned on the execution plan output to see what was happening under the hood. Running the stored procedure again took a long time, and the plan output didn't show me much - 55% on the MERGE statement, and 45% on the DELETE statement, and table scans on the work table in both places. I was surprised at the relative cost of the DELETE statement, because there were really 0 rows to delete, but I was expecting to see the table scans. (I was beginning now to suspect that my problem was because the work table was being stored as a heap.) Then I turned on STATS_IO and ran the sproc again. The output was quite interesting.Table 'Worktable'. Scan count 0, logical reads 0, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0.Table 'Policy'. Scan count 0, logical reads 0, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0.Table 'MergePolicy'. Scan count 1, logical reads 433276, physical reads 60, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. I've reproduced the above from memory, the details aren't exact, but the essential bit was the very high number of logical reads on the table stored as a heap. Even just doing a SELECT Count(*) from Integration.MergePolicy incurred that sort of output, even though the result was always 0. I suppose I should research more on the allocation and deallocation of pages to tables stored as a heap, but I haven't, and my original assumption that a table stored as a heap with no rows would only need to read one page to answer any query was definitely proven wrong. It's likely that some sort of physical defragmentation of the table may have cleaned that up, but it seemed that the easiest answer was to put a clustered index on the table. After doing so, the execution plan showed a cluster index scan, and the IO stats showed only a single page read. (I aborted my first attempt at adding a clustered index on the table because it was taking too long - instead I ran TRUNCATE TABLE Integration.MergePolicy first and added the clustered index, both of which took very little time). I suspect I may not have noticed this if I had used TRUNCATE TABLE Integration.MergePolicy instead of DELETE FROM Integration.MergePolicy, since I'm guessing that the truncate operation does some rather quick releasing of pages allocated to the heap table. In the future, I will likely be much more careful to have a clustered index on every table I use, even the working tables. Mike  

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  • My Red Gate Experience

    - by Colin Rothwell
    I’m Colin, and I’ve been an intern working with Mike in publishing on Simple-Talk and SQLServerCentral for the past ten weeks. I’ve mostly been working “behind the scenes”, making improvements to the spam filtering, along with various other small tweaks. When I arrived at Red Gate, one of the first things Mike asked me was what I wanted to get out of the internship. It wasn’t a question I’d given a great deal of thought to, but my immediate response was the same as almost anybody: to support my growing family. Well, ok, not quite that, but money was certainly a motivator, along with simply making sure that I didn’t get bored over the summer. Three months is a long time to fill, and many of my friends end up getting bored, or worse, knitting obsessively. With the arrogance which seems fairly common among Cambridge people, I wasn’t expecting to really learn much here! In my mind, the part of the year where I am at Uni is the part where I learn things, whilst Red Gate would be an opportunity to apply what I’d learnt. Thankfully, the opposite is true: I’ve learnt a lot during my time here, and there has been a definite positive impact on the way I write code. The first thing I’ve really learnt is that test-driven development is, in general, a sensible way of working. Before coming, I didn’t really get it: how could you test something you hadn’t yet written? It didn’t make sense! My problem was seeing a test as having to test all the behaviour of a given function. Writing tests which test the bare minimum possible and building them up is a really good way of crystallising the direction the code needs to grow in, and ensures you never attempt to write too much code at time. One really good experience of this was early on in my internship when Mike and I were working on the query used to list active authors: I’d written something which I thought would do the trick, but by starting again using TDD we grew something which revealed that there were several subtle mistakes in the query I’d written. I’ve also been awakened to the value of pair programming. Whilst I could sort of see the point before coming, I also thought that it was impossible that two people would ever get more done at the same computer than if they were working separately. I still think that this is true for projects with pieces that developers can easily work on independently, and with developers who both know the codebase, but I’ve found that pair programming can be really good for learning a code base, and for building up small projects to the point where you can start working on separate components, as well as solving particularly difficult problems. Later on in my internship, for my down tools week project, I was working on adding Python support to Glimpse. Another intern and I we pair programmed the entire project, using ping pong pair programming as much as possible. One bonus that this brought which I wasn’t expecting was that I found myself less prone to distraction: with someone else peering over my shoulder, I didn’t have the ever-present temptation to open gmail, or facebook, or yammer, or twitter, or hacker news, or reddit, and so on, and so forth. I’m quite proud of this project: I think it’s some of the best code I’ve written. I’ve also been really won over to the value of descriptive variables names. In my pre-Red Gate life, as a lone-ranger style cowboy programmer, I’d developed a tendency towards laziness in variable names, sometimes abbreviating or, worse, using acronyms. I’ve swiftly realised that this is a bad idea when working with a team: saving a few key strokes is inevitably not worth it when it comes to reading code again in the future. Longer names also mean you can do away with a majority of comments. I appreciate that if you’ve come up with an O(n*log n) algorithm for something which seemed O(n^2), you probably want to explain how it works, but explaining what a variable name means is a big no no: it’s so very easy to change the behaviour of the code, whilst forgetting about the comments. Whilst at Red Gate, I took the opportunity to attend a code retreat, which really helped me to solidify all the things I’d learnt. To be completely free of any existing code base really lets you focus on best practises and think about how you write code. If you get a chance to go on a similar event, I’d highly recommend it! Cycling to Red Gate, I’ve also become much better at fitting inner tubes: if you’re struggling to get the tube out, or re-fit the tire, letting a bit of air out usually helps. I’ve also become quite a bit better at foosball and will miss having a foosball table! I’d like to finish off by saying thank you to everyone at Red Gate for having me. I’ve really enjoyed working with, and learning from, the team that brings you this web site. If you meet any of them, buy them a drink!

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  • Upgrading Agent Controllers in Oracle Enterprise Manager Ops Center 12c

    - by S Stelting
    Oracle Enterprise Manager Ops Center 12c recently released an upgrade for Solaris Agent Controllers. In this week's blog post, we'll show you how to upgrade agent controllers. Detailed instructions about upgrading Agent Controllers are available in the product documentation here. This blog post uses an Enterprise Controller which is configured for connected mode operation. If you'd like to apply the agent update in a disconnected installation, additional instructions are available here. Step 1: Download Agent Controller Updates With a connected mode Ops Center installation, you can check for product updates at any time by selecting the Enterprise Controller from the left-hand Administration navigation tab. Select the right-hand Action link “Ops Center Downloads” to open a pop-up dialog displaying any new product updates. In this example, the Enterprise Controller has already been upgraded to the latest version (Update 1, also shown as build version 2076) so only the Agent Controller updates will appear. There are three updates available: one for Solaris 10 X86, one for Solaris 8-10 SPARC, and one for all versions of Solaris 11. Note that the last update in the screen shot is the Solaris 11 update; for details on any of the downloads, place your mouse over the information icon under the details column for a pop-up text region. Select the software to download and click the Next button to display the Ops Center license agreement. Review and click the check box to accept the license agreement, then click the Next button to begin downloading the software. The status screen shows the current download status. If desired, you can perform the downloads as a background job. Simply click the check box, then click the next button to proceed to the summary screen. The summary screen shows the updates to be downloaded as well as the current status. Clicking the Finish button will close the dialog and return to the Browser UI. The download job will continue to run in Ops Center and progress can still be viewed from the jobs menu at the bottom of the browser window. Step 2: Check the Version of Existing Agent Controllers After the download job completes, you can check the availability of agent updates as well as the current versions of your Agent Controllers from the left-hand Assets navigation tab. Select “Operating Systems” from the pull-down tab lets to display only OS assets. Next, select “Solaris” in the left-hand tab to display the Solaris assets. Finally, select the Summary tab in the center display panel to show which versions of agent controllers are installed in your data center. Notice that a few of the OS assets are not displayed in the Agent Controllers tab. Ops Center will not display OS instances which do not have an Agent Controller installation. This includes Enterprise Controllers and Proxy Controllers (unless the agent has been activated on the OS instance) and and OS instances using agentless management. For Agent Controllers which support an update, the version of agent software (in this example, 2083) appears to the right of the currently installed version. Step 3: Upgrade Your Agent Controllers If desired, you can upgrade agent controllers from the previous screen by selecting the desired systems and clicking the upgrade button. Alternatively, you can click the link “Upgrade All Agent Controllers” in the right-hand Actions menu: In either case, a pop-up dialog lets you start the upgrade process. The first screen in the dialog lets you choose the upgrade method: Ops Center provides three ways to upgrade agent controllers: Automatic Upgrade: If Agent Controllers are running on all assets, Ops Center can automatically upgrade the software to the latest version without requiring any login credentials to the system SSH using a single set of credentials: If all assets use the same login credentials, you can apply a single set to all assets for the upgrade process. The log-in credentials are the same ones used for asset discovery and management, which are stored in the Plan Management navigation tab under Credentials. SSH using individual credentials: If assets use different login credentials, you can select a different set for each asset. After selecting the upgrade method, click the Next button to proceed to the summary screen. Click the Finish button to close the pop-up dialog and start the upgrade job for the agent controllers. The upgrade job runs a series of tasks in parallel, and will upgrade all agents which have been selected. Once the job completes, the OS instances in your data center will be upgraded and running the latest version of Agent Controller software.

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  • Customer Engagement: Are Your Customers Engaged With Your Brands?

    - by Michael Snow
    Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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  • First Foray&ndash;About timeout

    - by SQLMonger
    It has been quite a while since I signed up for this blog site and high time that something was posted.  I have a list of topics that I will be working through and posting.  Some I am sure will have been posted by others, but I will be sticking to the technical problems and challenges that I’ve recently faced, and the solutions that worked for me.  My motto when learning something new has always been “My kingdom for an example!”, and I plan on delivering useful examples here so others can learn from my efforts, failures and successes.   A bit of background about me… My name is Clayton Groom. I am a founding partner of a consulting firm in St. Louis Missouri, Covenant Technology Partners, LLC and focus on SQL Server Data Warehouse design, Analysis Services and Enterprise Reporting solutions.  I have been working with SQL Server since the early nineties, when it still only ran on OS/2. I love solving puzzles and technical challenges.   Enough about me… On to a real problem… SSIS Connection Time outs versus Command Time outs Last week, I was working on automating the processing for a large Analysis Services cube.  I had reworked an SSIS package and script task originally posted by Vidas Matelis that automates the process of adding new and dropping old partitions to/from an Analysis Services cube.  I had the package working great, tested, and ready for deployment.  It basically performs a query against the source system to determine if there is new data in the warehouse that will require a new partition to be added to the cube, and it checks the cube to see if there are any partitions that are present that are no longer needed in a rolling 60 month window. My client uses Tivoli for running all their production jobs, and not SQL Agent, so I had to build a command line file for Tivoli to use to run the package. Everything was going great. I had tested the command file from my development workstation using an XML configuration file to pass in server-specific parameters into the package when executed using the DTExec utility. With all the pieces ready, I updated the dtsconfig file to point to the UAT environment and started working with the Tivoli developer to test the job.  On the first run, the job failed, and from what I could see in the SSIS log, it had failed because of a timeout. Other errors in the log made me think that perhaps the connection string had not been passed into the package correctly. We bumped the Connection Manager  timeout values from 20 seconds to 120 seconds and tried again. The job still failed. After changing the command line to use the /SET option instead of the /CONFIGFILE option, we tested again, and again failure. After a number more failed attempts, and getting the Teradata DBA involved to monitor and see if we were connecting and failing or just failing to connect, we determined that the job was indeed connecting to the server and then disconnecting itself after 30 seconds.  This seemed odd, as we had the timeout values for the connection manager set to 180 seconds by then.  At this point one of the DBA’s found a post on the Teradata forum that had the clues to the puzzle: There is a separate “CommandTimeout” custom property on the Data source object that may needed to be adjusted for longer running queries.  I opened up the SSIS package, opened the data flow task that generated the partition list table and right-clicked on the data source. from the context menu, I selected “Show Advanced Editor” and found the property. Sure enough, it was set to 30 seconds. The CommandTimeout property can also be edited in the SSIS Properties sheet. In order to determine how long the timeout needed to be, I ran the query from the task in the development environment and received a response in a matter of seconds.  I then tried the same query against the production database and waited several minutes for a response. This did not seem to be a reasonable response time for the query involved, and indeed it wasn’t. The Teradata DBA’s adjusted the query governor settings for the service account I was testing with, and we were able to get the response back down under a minute.  Still, I set the CommandTimeout property to a much higher value in case the job was ever started during a time of high-demand on the production server. With this change in place, the job finally completed successfully.  The lesson learned for me was two-fold: Always compare query execution times between development and production environments, and don’t assume that production will always be faster.  With higher user demands, query governors, and a whole lot more data, the execution time of even what might seem to be simple queries can vary greatly. SSIS Connection time out settings do not affect command time outs.  Connection timeouts control how long the package will wait for a response from the server before assuming the server is not available or is not responding. Command time outs control how long a task will wait for results to start being returned before deciding that the server is not responding. Both lessons seem pretty straight forward, and I felt pretty sheepish once I finally figured out what the issue was.  To be fair though, In the 5+ years that I have been working with SSIS, I could only recall one other time where I had to set the CommandTimeout property, and that memory only resurfaced while I was penning this post.

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  • JavaOne 2012 Sunday Strategy Keynote

    - by Janice J. Heiss
    At the Sunday Strategy Keynote, held at the Masonic Auditorium, Hasan Rizvi, EVP, Middleware and Java Development, stated that the theme for this year's JavaOne is: “Make the future Java”-- meaning that Java continues in its role as the most popular, complete, productive, secure, and innovative development platform. But it also means, he qualified, the process by which we make the future Java -- an open, transparent, collaborative, and community-driven evolution. "Many of you have bet your businesses and your careers on Java, and we have bet our business on Java," he said.Rizvi detailed the three factors they consider critical to the success of Java--technology innovation, community participation, and Oracle's leadership/stewardship. He offered a scorecard in these three realms over the past year--with OS X and Linux ARM support on Java SE, open sourcing of JavaFX by the end of the year, the release of Java Embedded Suite 7.0 middleware platform, and multiple releases on the Java EE side. The JCP process continues, with new JSR activity, and JUGs show a 25% increase in participation since last year. Oracle, meanwhile, continues its commitment to both technology and community development/outreach--with four regional JavaOne conferences last year in various part of the world, as well as the release of Java Magazine, with over 120,000 current subscribers. Georges Saab, VP Development, Java SE, next reviewed features of Java SE 7--the first major revision to the platform under Oracle's stewardship, which has included near-monthly update releases offering hundreds of fixes, performance enhancements, and new features. Saab indicated that developers, ISVs, and hosting providers have all been rapid adopters of the platform. He also noted that Oracle's entire Fusion middleware stack is supported on SE 7. The supported platforms for SE 7 has also increased--from Windows, Linux, and Solaris, to OS X, Linux ARM, and the emerging ARM micro-server market. "In the last year, we've added as many new platforms for Java, as were added in the previous decade," said Saab.Saab also explored the upcoming JDK 8 release--including Project Lambda, Project Nashorn (a modern implementation of JavaScript running on the JVM), and others. He noted that Nashorn functionality had already been used internally in NetBeans 7.3, and announced that they were planning to contribute the implementation to OpenJDK. Nandini Ramani, VP Development, Java Client, ME and Card, discussed the latest news pertaining to JavaFX 2.0--releases on Windows, OS X, and Linux, release of the FX Scene Builder tool, the JavaFX WebView component in NetBeans 7.3, and an OpenJFX project in OpenJDK. Nandini announced, as of Sunday, the availability for download of JavaFX on Linux ARM (developer preview), as well as Scene Builder on Linux. She noted that for next year's JDK 8 release, JavaFX will offer 3D, as well as third-party component integration. Avinder Brar, Senior Software Engineer, Navis, and Dierk König, Canoo Fellow, next took the stage and demonstrated all that JavaFX offers, with a feature-rich, animation-rich, real-time cargo management application that employs Canoo's just open-sourced Dolphin technology.Saab also explored Java SE 9 and beyond--Jigsaw modularity, Penrose Project for interoperability with OSGi, improved multi-tenancy for Java in the cloud, and Project Sumatra. Phil Rogers, HSA Foundation President and AMD Corporate Fellow, explored heterogeneous computing platforms that combine the CPU and the parallel processor of the GPU into a single piece of silicon and shared memory—a hardware technology driven by such advanced functionalities as HD video, face recognition, and cloud workloads. Project Sumatra is an OpenJDK project targeted at bringing Java to such heterogeneous platforms--with hardware and software experts working together to modify the JVM for these advanced applications and platforms.Ramani next discussed the latest with Java in the embedded space--"the Internet of things" and M2M--declaring this to be "the next IT revolution," with Java as the ideal technology for the ecosystem. Last week, Oracle released Java ME Embedded 3.2 (for micro-contollers and low-power devices), and Java Embedded Suite 7.0 (a middleware stack based on Java SE 7). Axel Hansmann, VP Strategy and Marketing, Cinterion, explored his company's use of Java in M2M, and their new release of EHS5, the world's smallest 3G-capable M2M module, running Java ME Embedded. Hansmaan explained that Java offers them the ability to create a "simple to use, scalable, coherent, end-to-end layer" for such diverse edge devices.Marc Brule, Chief Financial Office, Royal Canadian Mint, also explored the fascinating use-case of JavaCard in his country's MintChip e-cash technology--deployable on smartphones, USB device, computer, tablet, or cloud. In parting, Ramani encouraged developers to download the latest releases of Java Embedded, and try them out.Cameron Purdy, VP, Fusion Middleware Development and Java EE, summarized the latest developments and announcements in the Enterprise space--greater developer productivity in Java EE6 (with more on the way in EE 7), portability between platforms, vendors, and even cloud-to-cloud portability. The earliest version of the Java EE 7 SDK is now available for download--in GlassFish 4--with WebSocket support, better JSON support, and more. The final release is scheduled for April of 2013. Nicole Otto, Senior Director, Consumer Digital Technology, Nike, explored her company's Java technology driven enterprise ecosystem for all things sports, including the NikeFuel accelerometer wrist band. Looking beyond Java EE 7, Purdy mentioned NoSQL database functionality for EE 8, the concurrency utilities (possibly in EE 7), some of the Avatar projects in EE 7, some in EE 8, multi-tenancy for the cloud, supporting SaaS applications, and more.Rizvi ended by introducing Dr. Robert Ballard, oceanographer and National Geographic Explorer in Residence--part of Oracle's philanthropic relationship with the National Geographic Society to fund K-12 education around ocean science and conservation. Ballard is best known for having discovered the wreckage of the Titanic. He offered a fascinating video and overview of the cutting edge technology used in such deep-sea explorations, noting that in his early days, high-bandwidth exploration meant that you’d go down in a submarine and "stick your face up against the window." Now, it's a remotely operated, technology telepresence--"I think of my Hercules vehicle as my equivalent of a Na'vi. When I go beneath the sea, I actually send my spirit." Using high bandwidth satellite links, such amazing explorations can now occur via smartphone, laptop, or whatever platform. Ballard’s team regularly offers live feeds and programming out to schools and the world, spanning 188 countries--with embedding educators as part of the expeditions. It's technology at its finest, inspiring the next-generation of scientists and explorers!

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  • Silverlight 4 Twitter Client &ndash; Part 7

    - by Max
    Download this article as a PDF Welcome back :) This week we are going to look at something more exciting and a much required feature for any twitter client – auto refresh so as to show new status updates. We are going to achieve this using Silverlight 4 Timers and a bit and refresh our datagrid every 2 minutes to show new updates. We will do this so that we do only minimal request to the twitter api, so that twitter does not block us – there is a limit of 150 request an hour. Let us get started now. Also we will get the profile user id hyperlinked, so that when ever the user click on it, we will take them to their twitter page. Also it was a pain to always run this application by pressing F5, then it would open in a browser you would have to right click uninstall and install it again to see any changes. All this and yet we were not able to debug it :( Now there is a solution for this to run a silverlight application directly out of browser and yet have the debug feature. Super cool, here is how. Right on the Silverlight project and go to debug and then select the Out-Of-Browser application option and choose the *.Web project. Then just right click on the SL project and set as Startup Project. There you go, now every time you press F5, it will automatically run out of browser and still have the debug options. I go to know about this after some binging. Now let us jump to the core straight away. 1) To get the user id hyperlinked, we need to have a DataGridTemplateColumn and within that have a HyperLinkButton. The code for this will  be <data:DataGridTemplateColumn> <data:DataGridTemplateColumn.CellTemplate> <DataTemplate> <HyperlinkButton Click="HyperlinkButton_Click" Content="{Binding UserName}" TargetName="_blank" ></HyperlinkButton> </DataTemplate> </data:DataGridTemplateColumn.CellTemplate> </data:DataGridTemplateColumn> 2) Now let us look at how we are getting this done by looking into HyperlinkButton_Click event handler. There we will dynamically set the NavigateUri to the twitter page. I tried to do this using some binding, eval like stuff as in ASP.NET, but no luck! private void HyperlinkButton_Click(object sender, RoutedEventArgs e) { HyperlinkButton hb = (HyperlinkButton)e.OriginalSource; hb.NavigateUri = new Uri("http://twitter.com/" + hb.Content.ToString(), UriKind.Absolute); } 3) Now we need to switch on our Timer right in the OnNavigated to event on our SL page. So we need to modify our OnNavigated event to some thing like below: protected override void OnNavigatedTo(NavigationEventArgs e) { image1.Source = new BitmapImage(new Uri(GlobalVariable.profileImage, UriKind.Absolute)); this.Title = GlobalVariable.getUserName() + " - Home"; if (!GlobalVariable.isLoggedin()) this.NavigationService.Navigate(new Uri("/Login", UriKind.Relative)); else { currentGrid = "Timeline-Grid"; TwitterCredentialsSubmit(); myDispatcherTimer.Interval = new TimeSpan(0, 0, 0, 60, 0); myDispatcherTimer.Tick += new EventHandler(Each_Tick); myDispatcherTimer.Start(); } } I use a global string – here it is currentGrid variable to indicate what is bound in the datagrid so that after every timer tick, I can rebind the latest data to it again. Like I will only rebind the friends timeline again if the data grid currently holds it and I’ll only rebind the respective list status again in the data grid, if already a list status is bound to the data grid. In the above timer code, its set to trigger the Each_Tick event handler every 1 minute (60 seconds). TimeSpan takes in (days, hours, minutes, seconds, milliseconds). 4) Now we need to set the list name in the currentGrid variable when a list button is clicked. So add the code line below to the list button event handler currentGrid = currentList = b.Content.ToString(); 5) Now let us see how Each_Tick event handler is implemented. public void Each_Tick(object o, EventArgs sender) { if (!currentGrid.Equals("Timeline-Grid")) getListStatuses(currentGrid); else { WebRequest.RegisterPrefix("https://", System.Net.Browser.WebRequestCreator.ClientHttp); WebClient myService = new WebClient(); myService.AllowReadStreamBuffering = true; myService.UseDefaultCredentials = false; myService.Credentials = new NetworkCredential(GlobalVariable.getUserName(), GlobalVariable.getPassword()); myService.DownloadStringCompleted += new DownloadStringCompletedEventHandler(TimelineRequestCompleted); myService.DownloadStringAsync(new Uri("https://twitter.com/statuses/friends_timeline.xml")); } } If the data grid hold friends timeline, I just use the same bit of code we had already to bind the friends timeline to the data grid. Copy Paste. But if it is some list timeline that is bound in the datagrid, I then call the getListStatus method with the currentGrid string which will actually be holding the list name. 6) I wanted to make the hyperlinks inside the status message as hyperlinks and when the user clicks on it, we can then open that link. I tried using a convertor and using a regex to recognize a url and wrap it up with a href, but that is not gonna work in silverlight textblock :( Anyways that convertor code is in the zip file. 7) You can get the complete project files from here. 8) Please comment below for your doubts, suggestions, improvements. I will try to reply as early as possible. Thanks for all your support. Technorati Tags: Silverlight 4,Datagrid,Twitter API,Silverlight Timer

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  • Some New .NET Downloads and Resources

    - by Kevin Grossnicklaus
    Last week I was fortunate enough to spend time in Redmond on Microsoft’s campus for the 2011 Microsoft MVP Summit.  It was great to hang out with a number of old friends and get the opportunity to talk tech with the various product teams up at Microsoft.  The weather wasn’t exactly sunny but Microsoft always does a great job with the Summit and everyone had a blast (heck, I even got to run the bases at SafeCo field) While much of what we saw is covered under NDA, there a ton of great things in the pipeline from Microsoft and many things that are already available (or just became so) that I wasn’t necessarily aware of.  The purpose of this post is to share some of the info I learned on resources and tools available to .NET developers today.  Please let me know if you have any questions (or if you know of something else cool which might benefit others). Enjoy! Visual Studio 2010 SP1 Microsoft has issued the RTM release of Visual Studio 2010 SP1.  You can download the full SP1 on MSDN as of today (March 10th to the general public) and take advantage of such things as: Silverlight 4 is included in the box (as opposed to a separate install) Silverlight 4 Profiling WCF RIA Services SP1 Intellitrace for 64-bit and SharePoint ASP.NET now easily supports IIS Express and SQL CE Want a description of all that’s new beyond the above biased list (which arguably only contains items I think are important)?  Check out this KB article. Portable Library Tools CTP Without much fanfare Microsoft has released a CTP of a new add-in to Visual Studio 2010 which simplifies code sharing between projects targeting different runtimes (i.e. Silverlight, WPF, Win7 Phone, XBox).   With this Add-In installed you can add a new project of type “Portable Library” and specify which platforms you wish to target.  Once that is done, any code added to this library will be limited to use only features which are common to all selected frameworks.  Other projects can now reference this portable library and be provided assemblies custom built to their environment.  This greatly simplifies the current process of sharing linked files between platforms like WPF and Silverlight.  You can find out more about this CTP and how it works on this great blog post. Visual Studio Async CTP Microsoft has also released a CTP of a set of language and framework enhancements to provide a much more powerful asynchronous programming model.   Due to the focus on async programming in all types of platforms (and it being the ONLY option in Silverlight and Win7 phone) a move towards a simpler and more understandable model is always a good thing. This CTP (called Visual Studio Async CTP) can be downloaded here.  You can read more about this CTP on this blog post. MSDN Code Samples Gallery Microsoft has also launched new code samples gallery on their MSDN site: http://code.msdn.microsoft.com/.   This site allows you to easily search for small samples of code related to a particular technology or platform.  If a sample of code you are looking for is not found, you can request one via the site and other developers can see your request and provide a sample to the site to suit your needs.  You can also peruse requested samples and, if you find a scenario where you can provide value, upload your own sample for the benefit of others.  Samples are packaged into the VS .vsix format and include any necessary references/dependencies.  By using .vsix as the deployment mechanism, as samples are installed from the site they are kept in your Visual Studio 2010 Samples Gallery and kept for your future reference. If you get a chance, check out the site and see how it is done.  Although a somewhat simple concept, I was very impressed with their implementation and the way they went about trying to suit a need.  I’ll definitely be looking there in the future as need something or want to share something. MSDN Search Capabilities Another item I learned recently and was not aware of (that might seem trivial to some) is the power of the MSDN site’s search capabilities.  Between the Code Samples Gallery described above and the search enhancements on MSDN, Microsoft is definitely investing in their platform to help provide developers of all skill levels the tools and resources they need to be successful. What do I mean by the MSDN search capability and why should you care? If you go to the MSDN home page (http://msdn.microsoft.com) and use the “Search MSDN with Big” box at the very top of the page you will see some very interesting results.  First, the search actually doesn’t just search the MSDN library it searches: MSDN Library All Microsoft Blogs CodePlex StackOverflow Downloads MSDN Magazine Support Knowledgebase (I’m not sure it even ends there but the above are all I know of) Beyond just searching all the above locations, the results are formatted very nicely to give some contextual information based on where the result came from.  For example, if a keyword search returned results from CodePlex, each row in the search results screen would include a large amount of information specific to CodePlex such as: Looking at the above results immediately tells you everything from the page views to the CodePlex ratings.  All in all, knowing that this much information is indexed and available from a single search location will lead me to utilize this as one of my initial searches for development information.

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  • Disaster Recovery Discovery

    - by Rodney Landrum
    Last weekend I joined several of my IT staff on a mission to perform a DR test in our remote CoLo center in a large South East city of the US. Can I be more obtuse? The goal was simple for me as the sole DBA in a throng of Windows, Storage, Network and SAN admins – restore the databases and make them work. There were 4 applications that back ended to 7 SQL Server databases on 4 different SQL Server instances. We would maintain the original server names, but beyond that it was fair game. We had time to prepare so I was able to script out or otherwise automate the recovery process. I used sp_help_revlogin for three of the servers, a bit of a cheat actually because restoring the Master database on the target DR servers was the specified course of action according to the DR procedures ( the caveat “IF REQUIRED” left it open to interpretation. I really wanted to avoid the step of restoring Master for a number of reasons but mainly because I did not want to deal with issues starting SQL Services afterward. Having to account for the location of TempDB and the version conflicts of the resource DBs were just two of the battles I chose not to fight. Not to mention other system database location problems that might arise and prevent SQL from starting.  I was going to have to restore all of the user databases anyway, so I would not really gain any benefit, outside of logins, for taking the time to restore the source Master database over the newly installed one on the fresh server. What I wanted was the ability to restore the Master database as a user database, call it Master_Mine, from a backup on the source system and then use that restored database to script the SQL Logins and passwords on the DR systems. While I did not attempt this on the trip, the thought stuck in my mind and this past week I succeeded at scripting user accounts and passwords using only a restored copy of the Master database. Granted there were several challenges to overcome.  Also, as is usual for any work like this the usual disclaimers apply:  This is not something that I would imagine Microsoft would condone or support and this was really only an experiment for me to learn if it was even possible. While I have tested the process with success, I do not know that I would use this technique in a documented procedure because future updates for SQL Server will render this technique non-functional. I thought at first, incorrectly of course, that I could use sp_help_revlogin on a restored copy of the master database I named Master_Mine.   Since sp_help_revlogin uses system schema objects, sys.syslogins and sys.server_principals, this was not going to work because all results would come from the main Master database. To test this I added a SQL login via SSMS, backed up Master, restored  it as Master_Mine, and then deleted the login.  Even though the test account I created should presumably still be in the Master_Mine database, I should be able to get to it and script out its creation with its password hash so that I would not need to know the password, but any applications that stored that password would not have to be altered in the DR scenario. They would just work as expected. Once I realized that would not work I began looking deeper.  Knowing that sys.syslogins and sys.server_principals are system views, their underlying code should be available with sp_helptext, right? They were. And this led me to discover the two tables sys.sysxlgns and sys.sysprivs, where the data I needed was stored. These tables existed in both the real Master and the restored copy, Master_Mine.  I used this information to tweak the sp_help_revlogin stored procedure to use these tables instead to create the logins cursor used in sp_help_revlogin. For the password hash,  sp_help_revlogin uses the function LoginProperty() which takes a user name and option ‘passwordhash’ to return the hash for the user. Unfortunately, it requires the login to exist in the Master database. This would not work. So another slight modification I had to make was to pull the password hash itself (pwdhash from sys.sysxlgns) into the logins cursor and comment out the section of sp_help_revlogin that uses LoginProperty. Instead, I pass the pwdhash value as the variable @PWD_varbinary to the sp_hexadecimal stored procedure which is also created by and used within the code provided by Microsoft in the link above for sp_help_revlogin. The final challenge: sys.sysxlgns and sys.server_principals are visible only within a Dedicated Administrator Connection (DAC) query window in SSMS or within SQLCDMD.  To open a DAC connection you have to be logged in on the SQL Server itself, via RDP in my case,  and you preface the server name in the query connection with ADMIN:, so that the server connection looks like ADMIN:ServerName. From there you can create the modified stored procedure in the restored copy of a Master database from a source system as whatever name you like, and then run the modified stored procedure. I named my new stored procedure usp_help_revlogin_MyMaster. Upon execution I was happy to see the logins and password hashes that I needed to apply from the source Master database without having to restore over the new Master system database and without the need to access the original server (assuming it was down due to whatever disaster put it in that state). You will note that I am not providing full code samples here of the modifications. I will say that it was a slight bit of work and anyone who needed to do this for whatever reason, could fairly easily roll their own solution with the information provided herein.  My goal, as I said was to prove that this could be done and provide another option if required to ease the burden of getting SQL Servers up and available in an emergency situation where alternatives may be more challenging or otherwise unavailable.  

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  • Agile Executives

    - by Robert May
    Over the years, I have experienced many different styles of software development. In the early days, most of the development was Waterfall development. In the last few years, I’ve become an advocate of Scrum. As I talked about last month, many people have misconceptions about what Scrum really is. The reason why we do Scrum at Veracity is because of the difference it makes in the life of the team doing Scrum. Software is for people, and happy motivated people will build better software. However, not all executives understand Scrum and how to get the information from development teams that use Scrum. I think that these executives need a support system for managing Agile teams. Historical Software Management When Henry Ford pioneered the assembly line, I doubt he realized the impact he’d have on Management through the ages. Historically, management was about managing the process of building things. The people were just cogs in that process. Like all cogs, they were replaceable. Unfortunately, most of the software industry followed this same style of management. Many of today’s senior managers learned how to manage companies before software was a significant influence on how the company did business. Software development is a very creative process, but too many managers have treated it like an assembly line. Idea’s go in, working software comes out, and we just have to figure out how to make sure that the ideas going in are perfect, then the software will be perfect. Lean Manufacturing In the manufacturing industry, Lean manufacturing has revolutionized Henry Ford’s assembly line. Derived from the Toyota process, Lean places emphasis on always providing value for the customer. Anything the customer wouldn’t be willing to pay for is wasteful. Agile is based on similar principles. We’re building software for people, and anything that isn’t useful to them doesn’t add value. Waterfall development would have teams build reams and reams of documentation about how the software should work. Agile development dispenses with this work because excessive documentation doesn’t add value. Instead, teams focus on building documentation only when it truly adds value to the customer. Many other Agile principals are similar. Playing Catch-up Just like in the manufacturing industry, many managers in the software industry have yet to understand the value of the principles of Lean and Agile. They think they can wrap the uncertainties of software development up in a nice little package and then just execute, usually followed by failure. They spend a great deal of time and money trying to exactly predict the future. That expenditure of time and money doesn’t add value to the customer. Managers that understand that Agile know that there is a better way. They will instead focus on the priorities of the near term in detail, and leave the future to take care of itself. They have very detailed two week plans with less detailed quarterly plans. These plans are guided by a general corporate strategy that doesn’t focus on the exact implementation details. These managers also think in smaller features rather than large functionality. This adds a great deal of value to customers, since the features that matter most are the ones that the team focuses on in the near term and then are able to deliver to the customers that are paying for them. Agile managers also realize that stale software is very costly. They know that keeping the technology in their software current is much less expensive and risky than large rewrites that occur infrequently and schedule time in each release for refactoring of the existing software. Agile Executives Even though Agile is a better way, I’ve still seen failures using the Agile process. While some of these failures can be attributed to the team, most of them are caused by managers, not the team. Managers fail to understand what Agile is, how it works, and how to get the information that they need to make good business decisions. I think this is a shame. I’m very pleased that Veracity understands this problem and is trying to do something about it. Veracity is a key sponsor of Agile Executives. In fact, Galen is this year’s acting president for Agile Executives. The purpose of Agile Executives is to help managers better manage Agile teams and see better success. Agile Executives is trying to build a community of executives that range from managers interested in Agile to managers that have successfully adopted Agile. Together, these managers can form a community of support and ideas that will help make Agile teams more successful. Helping Your Team You can help too! Talk with your manager and get them involved in Agile Executives. Help Veracity build the community. If your manager understands Agile better, he’ll understand how to help his teams, which will result in software that adds more value for customers. If you have any questions about how you can be involved, please let me know. Technorati Tags: Agile,Agile Executives

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  • How to tell whether your programmers are under-performing?

    - by A Team Lead
    I am a team lead with 5+ developers. I have a developer (let's call him A) who is a good programmer, who writes good clean, easy to understand code. However he is somewhat difficult to manage, and sometimes I wonder whether he is really under-performing or not. Our company requires the developers to indicate the work progress in the bug tracker we use, not so much as to monitor the programmers but to let the stackholders know the progress. The thing is, A only updates a task progress when it is done ( maybe 3 weeks after it is first worked on) and this leaves everyone wondering what is going on in the middle of the development week. He wouldn't change his habit despite repeated probing. ( It's OK, developers hate paperwork, I do, too) Recent 2-3 months he on leave quite often due to various events-- either he is sick, or have to attend a lot of personal events etc. ( It's OK, bad things happen in a string. It's just a coincidence) We define sprints, or roadmaps for each month. And in the beginning of the sprint, we will discuss the amount of work each of the developers have to do in a sprint and the developers get to set the amount of time they need for each task. He usually won't be able to complete all of them. (It's OK, the developers are regularly missing deadlines not due to their fault). If only one or two of the above events happen, I won't feel that A is under-performing, but they all happen together. So I have the feeling that A is under-performing and maybe-- God forbid--- slacking off. This is just a feeling based on my years of experience as programmer. But I could be wrong. It is notoriously hard to measure the work of a programmer, given that not all two tasks are alike, and there lacks a standard objective to measure the commitment of a programmer to your company. It is downright impossible to tell whether the programmer is doing his job or slacking off. All you can do, is to trust them-- yeah, trusting and giving them autonomy is the best way for programmers to work, I know that, so don't start a lecture on why you need to trust your programmers, thank you every much-- but if they abuse your trust, can you know? My question is, how can you tell whether your programmers are under-performing? Surely there are experience team leads who know better than me on this? Outcome: I've a straight talk with him regarding my perception on his performance. He was indignant when I suggested that I had the feeling that he wasn't performing at his best level. He felt that this was a completely unfair feeling. I then replied that this was my feeling and I didn't know whether my feeling was right or not. He would have none of this and ended the discussion immediately. Before he left he said that he "would try to give more to the company" in a very cold tone. I was taken aback by his reaction. I am sure that I offended him in some ways. Not too sure whether that was the right thing to do for me to be so frank with him, though. Extra notes: I hate micromanaging. So all that we have for our software process is Sprint ( where tasks get prioritized and assigned, and at the end of the month, a review of the amount of work done). Developers would require to update the tasks as they go along everyday. There is no standup meeting, or anything of the sort. Mainly because we have the freedom to work from home and everyone cherishes this freedom. Although I am the one who sets the deadline, but the developers will provide the estimate for each tasks and I will decide-- based on the estimate-- the tasks that go into a particular sprint. If they can't finish the tasks at the end of the sprint, I will push them to the next. So theoretically one can just do only 1 or 2 tasks during the whole sprint and then push the remaining 99 tasks to the next sprint and still he will be fine as long as justifies this-- in the form of daily work progress updates

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  • Changing the Game: Why Oracle is in the IT Operations Management Business

    - by DanKoloski
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Next week, in Orlando, is the annual Gartner IT Operations Management Summit. Oracle is a premier sponsor of this annual event, which brings together IT executives for several days of high level talks about the state of operational management of enterprise IT. This year, Sushil Kumar, VP Product Strategy and Business Development for Oracle’s Systems & Applications Management, will be presenting on the transformation in IT Operations required to support enterprise cloud computing. IT Operations transformation is an important subject, because year after year, we hear essentially the same refrain – large enterprises spend an average of two-thirds (67%!) of their IT resources (budget, energy, time, people, etc.) on running the business, with far too little left over to spend on growing and transforming the business (which is what the business actually needs and wants). In the thirtieth year of the distributed computing revolution (give or take, depending on how you count it), it’s amazing that we have still not moved the needle on the single biggest component of enterprise IT resource utilization. Oracle is in the IT Operations Management business because when management is engineered together with the technology under management, the resulting efficiency gains can be truly staggering. To put it simply – what if you could turn that 67% of IT resources spent on running the business into 50%? Or 40%? Imagine what you could do with those resources. It’s now not just possible, but happening. This seems like a simple idea, but it is a radical change from “business as usual” in enterprise IT Operations. For the last thirty years, management has been a bolted-on afterthought – we pick and deploy our technology, then figure out how to manage it. This pervasive dysfunction is a broken cycle that guarantees high ongoing operating costs and low agility. If we want to break the cycle, we need to take a more tightly-coupled approach. As a complete applications-to-disk platform provider, Oracle is engineering management together with technology across our stack and hooking that on-premise management up live to My Oracle Support. Let’s examine the results with just one piece of the Oracle stack – the Oracle Database. Oracle began this journey with the Oracle Database 9i many years ago with the introduction of low-impact instrumentation in the database kernel (“tell me what’s wrong”) and through Database 10g, 11g and 11gR2 has successively added integrated advisory (“tell me how to fix what’s wrong”) and lifecycle management and automated self-tuning (“fix it for me, and do it on an ongoing basis for all my assets”). When enterprises take advantage of this tight-coupling, the results are game-changing. Consider the following (for a full list of public references, visit this link): British Telecom improved database provisioning time 1000% (from weeks to minutes) which allows them to provide a new DBaaS service to their internal customers with no additional resources Cerner Corporation Saved $9.5 million in CapEx and OpEx AND launched a brand-new cloud business at the same time Vodafone Group plc improved response times 50% and reduced maintenance planning times 50-60% while serving 391 million registered mobile customers Or the recent Database Manageability and Productivity Cost Comparisons: Oracle Database 11g Release 2 vs. SAP Sybase ASE 15.7, Microsoft SQL Server 2008 R2 and IBM DB2 9.7 as conducted by independent analyst firm ORC. In later entries, we’ll discuss similar results across other portions of the Oracle stack and how these efficiency gains are required to achieve the agility benefits of Enterprise Cloud. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • What to do after a servicing fails on TFS 2010

    - by Martin Hinshelwood
    What do you do if you run a couple of hotfixes against your TFS 2010 server and you start to see seem odd behaviour? A customer of mine encountered that very problem, but they could not just, or at least not easily, go back a version.   You see, around the time of the TFS 2010 launch this company decided to upgrade their entire 250+ development team from TFS 2008 to TFS 2010. They encountered a few problems, owing mainly to the size of their TFS deployment, and the way they were using TFS. They were not doing anything wrong, but when you have the largest deployment of TFS outside of Microsoft you tend to run into problems that most people will never encounter. We are talking half a terabyte of source control in TFS with over 80 proxy servers. Its certainly the largest deployment I have ever heard of. When they did their upgrade way back in April, they found two major flaws in the product that meant that they had to back out of the upgrade and wait for a couple of hotfixes. KB983504 – Hotfix KB983578 – Patch KB2401992 -Hotfix In the time since they got the hotfixes they have run 6 successful trial migrations, but we are not talking minutes or hours here. When you have 400+ GB of data it takes time to copy it around. It takes time to do the upgrade and it takes time to do a backup. Well, last week it was crunch time with their developers off for Christmas they had a window of opportunity to complete the upgrade. Now these guys are good, but they wanted Northwest Cadence to be available “just in case”. They did not expect any problems as they already had 6 successful trial upgrades. The problems surfaced around 20 hours in after the first set of hotfixes had been applied. The new Team Project Collection, the only thing of importance, had disappeared from the Team Foundation Server Administration console. The collection would not reattach either. It would not even list the new collection as attachable! Figure: We know there is a database there, but it does not This was a dire situation as 20+ hours to repeat would leave the customer over time with 250+ developers sitting around doing nothing. We tried everything, and then we stumbled upon the command of last resort. TFSConfig Recover /ConfigurationDB:SQLServer\InstanceName;TFS_ConfigurationDBName /CollectionDB:SQLServer\instanceName;"Collection Name" -http://msdn.microsoft.com/en-us/library/ff407077.aspx WARNING: Never run this command! Now this command does something a little nasty. It assumes that there really should not be anything wrong and sets about fixing it. It ignores any servicing levels in the Team Project Collection database and forcibly applies the latest version of the schema. I am sure you can imagine the types of problems this may cause when the schema is updated leaving the data behind. That said, as far as we could see this collection looked good, and we were even able to find and attach the team project collection to the Configuration database. Figure: After attaching the TPC it enters a servicing mode After reattaching the team project collection we found the message “Re-Attaching”. Well, fair enough that sounds like something that may need to happen, and after checking that there was disk IO we left it to it. 14+ hours later, it was still not done so the customer raised a priority support call with MSFT and an engineer helped them out. Figure: Everything looks good, it is just offline. Tip: Did you know that these logs are not represented in the ~/Logs/* folder until they are opened once? The engineer dug around a bit and listened to our situation. He knew that we had run the dreaded “tfsconfig restore”, but was not phased. Figure: This message looks suspiciously like the wrong servicing version As it turns out, the servicing version was slightly out of sync with the schema. KB Schema Successful           KB983504 341 Yes   KB983578 344 sort of   KB2401992 360 nope   Figure: KB, Schema table with notation to its success The Schema version above represents the final end of run version for that hotfix or patch. The only way forward The problem was that the version was somewhere between 341 and 344. This is not a nice place to be in and the engineer give us the  only way forward as the removal of the servicing number from the database so that the re-attach process would apply the latest schema. if his sounds a little like the “tfsconfig recover” command then you are exactly right. Figure: Sneakily changing that 3 to a 1 should do the trick Figure: Changing the status and dropping the version should do it Now that we have done that we should be able to safely reattach and enable the Team Project Collection. Figure: The TPC is now all attached and running You may think that this is the end of the story, but it is not. After a while of mulling and seeking expert advice we came to the opinion that the database was, for want of a better term, “hosed”. There could well be orphaned data in there and the likelihood that we would have problems later down the line is pretty high. We contacted the customer back and made them aware that in all likelihood the repaired database was more like a “cut and shut” than anything else, and at the first sign of trouble later down the line was likely to split in two. So with 40+ hours invested in getting this new database ready the customer threw it away and started again. What would you do? Would you take the “cut and shut” to production and hope for the best?

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  • Seven Random Thoughts on JavaOne

    - by HecklerMark
    As most people reading this blog may know, last week was JavaOne. There are a lot of summary/recap articles popping up now, and while I didn't want to just "add to pile", I did want to share a few observations. Disclaimer: I am an Oracle employee, but most of these observations are either externally verifiable or based upon a collection of opinions from Oracle and non-Oracle attendees alike. Anyway, here are a few take-aways: The Java ecosystem is alive and well, with a breadth and depth that is impossible to adequately describe in a short post...or a long post, for that matter. If there is any one area within the Java language or JVM that you would like to - or need to - know more about, it's well-represented at J1. While there are several IDEs that are used to great effect by the developer community, NetBeans is on a roll. I lost count how many sessions mentioned or used NetBeans, but it was by far the dominant IDE in use at J1. As a recent re-convert to NetBeans, I wasn't surprised others liked it so well, only how many. OpenJDK, OpenJFX, etc. Many developers were understandably concerned with the change of sponsorship/leadership when Java creator and longtime steward Sun Microsystems was acquired by Oracle. The read I got from attendees regarding Oracle's stewardship was almost universally positive, and the push for "openness" is deep and wide within the current Java environs. Few would probably have imagined it to be this good, this soon. Someone observed that "Larry (Ellison) is competitive, and he wants to be the best...so if he wants to have a community, it will be the best community on the planet." Like any company, Oracle is bound to make missteps, but leadership seems to be striking an excellent balance between embracing open efforts and innovating in competitive paid offerings. JavaFX (2.x) isn't perfect or comprehensive, but a great many people (myself included) see great potential, are developing for it, and are really excited about where it is and where it may be headed. This is another part of the Java ecosystem that has impressive depth for being so new (JavaFX 1.x aside). If you haven't kicked the tires yet, give it a try! You'll be surprised at how capable and versatile it is, and you'll probably catch yourself smiling while coding again.  :-) JavaEE is everywhere. Not exactly a newsflash, but there is a lot of buzz around EE still/again/anew. Sessions ranged from updated component specs/technologies to Websockets/HTML5, from frameworks to profiles and application servers. Programming "server-side" Java isn't confined to the server (as you no doubt realize), and if you still consider JavaEE a cumbersome beast, you clearly haven't been using the last couple of versions. Download GlassFish or the WebLogic Zip distro (or another JavaEE 6 implementation) and treat yourself. JavaOne is not inexpensive, but to paraphrase an old saying, "If you think that's expensive, you should try ignorance." :-) I suppose it's possible to attend J1 and learn nothing, but you'd have to really work at it! Attending even a single session is bound to expand your horizons and make you approach your code, your problem domain, differently...even if it's a session about something you already know quite well. The various presenters offer vastly different perspectives and challenge you to re-think your own approach(es). And finally, if you think the scheduled sessions are great - and make no mistake, most are clearly outstanding - wait until you see what you pick up from what I like to call the "hallway sessions". Between the presentations, people freely mingle in the hallways, go to lunch and dinner together, and talk. And talk. And talk. Ideas flow freely, sparking other ideas and the "crowdsourcing" of knowledge in a way that is hard to imagine outside of a conference of this magnitude. Consider this the "GO" part of a "BOGO" (Buy One, Get One) offer: you buy the ticket to the "structured" part of JavaOne and get the hallway sessions at no additional charge. They're really that good. If you weren't able to make it to JavaOne this year, you can still watch/listen to the sessions online by visiting the JavaOne course catalog and clicking the media link(s) in the right column - another demonstration of Oracle's commitment to the Java community. But make plans to be there next year to get the full benefit! You'll be glad you did. All the best,Mark P.S. - I didn't mention several other exciting developments in areas like the embedded space and the "internet of things" (M2M), robotics, optimization, and the cloud (among others), but I think you get the idea. JavaOne == brainExpansion;  Hope to see you there next year!

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  • Oracle Romania Summer School

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 What would you say about a Summer School within a corporation where you can learn, play and practice? You might think that this is something usually uncommon for a company and you would be right. However, Oracle’s main value being innovation, we came up with a new project for Romanian students and graduates. We organised Oracle Summer School , offering them the opportunity to develop their soft skills and gain valuable business knowledge and exposure. How was Oracle Summer School programme organised? We focused on students and graduates’ needs and combined business experience with training and practice. The twenty four participants had different backgrounds, being interested in Software, Hardware, Finance, Marketing or other areas. The programme fulfilled each of these needs, bringing them in contact with Specialists and Managers. The first two weeks were dedicated to the company visits, business presentations and networking. The participants got an insight about employees’ activities and projects. Storytelling was also part of the program and people from different departments spent a couple of hours with the participants, sharing their experiences, knowledge and interesting stories. The Recruitment team delivered a training about the job interview skills in order to make the participants feel better prepared for a Recruitment process. The second module consisted of two weeks of Soft Skills trainings delivered by professional trainers from different departments. The participants gained useful insight on the competencies required within a business environment. The evenings were dedicated to social activities and it not very long until they started feel part of a team. The third module will take place at the end of September and will put the participants in contact with senior people from the business who will become their Mentors. What do the participants say about Oracle Summer School? “ As a fresh computer science graduate, Oracle Summer School gave me the opportunity of finding what are the technical and nontechnical skills required in a large multinational company. It was a great way of seeing how the theoretical knowledge I received during college is applied in real-life scenarios and what skills I still need to develop. “  (Cosmin Radu) “ When arriving at Oracle I had high expectations, but did not know exactly what was going to unfold because of the program's lack of precedence. Right after the first day, my feedback outgrew the initial forecast and the following weeks continued to build upon it. I had the pleasure to acquaint with brilliant people. The program was outlined on various profiles, delivering a comprehensive experience. It was very engaging, informative and nevertheless fun. “ (Vlad Manciu) „ Oracle Summer School is by far the best summer school that I have ever attended. For me it has been a great experience so far, because I’ve learned not only how to use soft skills in a corporate environment, but I’ve learned a great deal about myself as well. However, the most valuable asset of this 3-week period were the people that I’ve met: great individuals and great professionals, whom I really grew fond of.” (Alexandru Purcarea) “Applying to Oracle Summer School has been the best decision I took in regard to how to spend my summer holiday. I had the chance to do job shadowing at some of the departments I was interested in and I attended great trainings on various subjects such as time management and emotional intelligence. Moreover, I made friends with the other participants and we enjoyed going out together after “classes”.(Andreea Tudor) If you are interested in joining our team and attending our events please follow us on https://campus.oracle.com/campus/HR/emea_main.html /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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