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• Bluetooth not detecting any devices in Windows 7

  - by underDog

  My Lenovo ThinkPad E320 Laptop running Windows 7 64bit has recently been refusing to detect any Bluetooth devices. I have tried to connect, using 'Add devices' under 'devices and printers' to two different Bluetooth mice and my HTC Wildfire android (2.2.1) phone and none of them are detected in the 'Add a device' dialog. History - Bluetooth initially seemed OK when I first got this laptop. I was able to connect to and use my android phone as a remote with no issues. I got my first Bluetooth mouse, it paired, but after each restart, or even after sleeping, it would not 're-connect' (even though it was listed under Bluetooth devices and supposedly 'working'), and I would need to remove the device and add it again. A week or two ago it stopped working all together. It is not detected at all. I gave up on the mouse and bought another (Lenovo ThinkPad brand) only to find that it was not detected either. I subsequently tested my Android phone and discovered it would not detect either. One thing of note is under 'Devices and Printers' there is listed a 'HID Keyboard Device' which under properties is listed as a 'Bluetooth HID Device'. This was not previously there before this problem started. Each time I remove it, or uninstall it from Device Manager it will quickly re-install itself, even with all my Bluetooth devices switched off. My (Google and searching this site) research of this issue has not yielded any definitive answers. I have changed the setting under Device Manager - Bluetooth - Properties - Power Management - 'Allow the computer to turn off this device to save power' to off. I have attempted to un-install and re-install the Bluetooth hardware, including the 'remove drivers' option and downloading and running the Lenovo Bluetooth installer package (found @ http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014997). Bluetooth is turned on. All items under Bluetooth properties (Discovery and Connections) are checked. I have tried changing the batteries. I'm not sure what else I can try, apart from perhaps doing a fresh install of Windows. Any suggestions?

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• PHP hits 100% CPU and eats RAM at the same time Monday to Friday

  - by Daniel Samuels

  We run a learning platform for primary schools here in the UK and it's all been running extremely well. However at around 4PM Monday to Friday we see the same issue arise -- 1-2 PHP threads will spike to 100% CPU and gradually start eating up RAM until the server(s) fall over. 98%+ of our requests are HTTPS, these come into our Layer 7 load balancer which then decrypts the SSL data, adds the X-HTTP-Forwarded-For header and forwards the data onto an application server (we have 2 of those at the moment) on port 80. Our application servers have Varnish on port 80 which takes in the request from the load balancer and passes the request through to Nginx on port 81. Nginx then works out which 'vhost' it needs to use and passes any PHP processing through to PHP-CGI which is listening on a socket (managed through spawn-fcgi). There's an instance of Memcached running too, MySQL runs on a separate server / slave setup. Throughout the day the load will typically go no higher than 0.8 on either of the application servers, however at around 4PM our problem arises. I've managed to run strace on a few of the actual threads when they cause the problem and I always see the same thing: stat("/usr/share/zoneinfo/Europe/London", {st_mode=S_IFREG|0644,st_size=3661, ...}) = 0 stat("/usr/share/zoneinfo/Europe/London", {st_mode=S_IFREG|0644,st_size=3661, ...}) = 0 This is repeated infinitely and never stops until you SEGKILL the process or oomkiller kills it. There are no cron jobs scheduled to run at that time and I don't have any way of seeing exactly what Nginx request is associated with the PHP process which is running. We are running PHP 5.3.14 which we upgraded to from 5.3.8 last week to rule out the older version being the problem. This issue has been going on a few months now and we have no idea what is causing it. We deploy our software very frequently, so it's difficult to track down a specific release which may have started the problem - especially as we do not know the date of the first occurrence of this issue. Varnish is version 3.0.1, Nginx is 1.0.6 (which I understand is about a year old now), our servers are running CentOS release 5.7 (Final) they have Intel i3 540s at 3.07Ghz and 8GB of RAM. There's a discussion on the Debian mailing list about something very similar, you can find that here. Has anyone seen anything like this in the past, does anyone have any ideas or suggestions? Are there a way of linking an Nginx request directly to a PHP thread? Is there a better way of seeing what the PHP process is doing? (I've seen GDB mentioned, though I'll have to recompile PHP) Thanks!

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• Gigabyte GA-Z77X-D3H MB problems

  - by Hans

  I installed a new system last week. I've some issues with it. The system consists of a: Gigabyte GA-Z77X-D3H with F9 BIOS (latest) Intel Core i5 3570K proccesor Sapphire Radeon HD7850 2x 8GB Corsair 1600MHz memory OCZ Vertex 2 120G SSD Connected peripherals : 2 Samsung 940BF (1 via DVI on GFX card, 1 via an Displayport to DVI adapter) 1 Dell U2312HM monitor (displayport) Dell USB Hub (monitor) Wired mouse, wireless keyboard (logitech) Logitch G25 wheel Canon MP800 printer Okay, my issues are the following: if I plug in 1 or more monitor at DisplayPort during boot, most of the time it won't boot properly. I get an empty message screen of UEFI: only the header GIGABYTE DUEL BIOS appears. The system reboots itself, turns on for a few seconds (no video) and then reboots again. Now it starts all over again. This repeats until I remove all displayport monitors. Windows boots, and I can use them when I replug them. The graphics card has been running fine for a few weeks on an older system (intel Q6600). Another issue is; if I plug in my G25 steering wheel, the UEFI BIOS is inaccessible. It either gives the same empty UEFI screen, or the BIOS screen is rendering but crashes half way (so pieces of text and graphics are missing, and it has crashed). If I remove the G25, all is fine. To verify the graphics card is OK and the motherboard is causing these issues, I tried an NVIDIA 8800GT graphics card. This hasn't got Displayport, but it also cannot boot the BIOS with the G25 wheel plugged in. The PC also refuses to go into or out of standby. It just hangs when going into standby, and in other occasions (when it does succesfully do so) get out of standby. Power supply is OCZ StealthXStream 600W. Proccesor is 25 - 30C idle, ~55C stressed (Scythe Mugen 2). I am really puzzled what can be done to resolve this. I am not really waiting for an RMA request (otherwise I will return the MB for another type), because it will likely mean I have to wait very long before I get a replacement. Anyone else with a similar experience on this board/chipset or can help me troubleshoot this?

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• File copying software to do this kind of work... in Windows 7 32 bit

  - by Senthil

  I need a software (Windows 7 32bit) to help me in this process: I have my documents, music, video clips, movies, pictures in my hard disk. These will not be scattered around the system. But will be inside C:\Senthil\ At the end of every week, I want to plug in an external hard disk and run a software that should make sure whatever is inside C:\Senthil\ is also present in the external disk. Files deleted from C:\Senthil\ should be deleted there, and new files should be copied etc... at the end of the process, every bit inside the source folder in my internal disk should be inside my external disk. A couple of important requirements and points: I do NOT need multiple versions or historic versions. I don't need the previous versions of my files. I only want the latest copy to be present in my "backup". Incremental backup makes sense. If files were not touched since the last backup, it need not copy. The size of my folder will run into GBs and in a year or two will go into TBs. But I will make sure the size of the external HDD is equal to or bigger than my source folder. I do not want it to run automatically because when I accidentally delete a file in my source, it will delete the one in the backup (I know this is why we have versioning facilities). I just want to be able to run it manually so that I am in control of when the backup is made and what is backed up and I should be able to pick something from the backup and restore it to the source folder in the above situation. Is there any software that will let me do exactly this? I don't want any other "smart" facility of the software to interfere with this process. I know what I want and the software can keep its smartness to itself :D The main reason I am asking this question is, I am a software developer and I can write this software myself. But I am a little constrained by time at the moment and I want to know if there is an existing program that can do this. Kindly don't worry about earthquakes or fire or snowstorms and bring up the "in case of a natural disaster your backup will also be in the damage zone and will be lost" argument because: I will have bigger things to worry about than my holiday memories. I don't think I will digitally store any life-ruining documents. This backup is only to avoid the inconvenience of obtaining a new copy of stuff that I have. Not to protect them against the end of the world. I am more worried about power surges in my area frying my system, hard disk failure, children who merrily hit Delete or teens who hit Shift + Delete or myself getting a little careless at times! In short: Is there a file/folder syncing software that listens to what I say and doesn't try to act smart? Please forgive me if I sound arrogant :)

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• Mysql Servers for Attendance System

  - by foo

  I'm building an attendance system. There are about 20 places where people will check in and check out using Mifare 1K Card. It will use MySQL as the database. The system will display something like "#ID IN: 800AM" when the first time the user checks in and "#ID OUT: 400PM" when the user checks out. For this to work, all the databases need to be synchronized with each other all the times. For an example, if user A went to location #1 to check in but by the time he wants to return home, the server at location #1 went down, he needs to go to location #2 or the nearest server to check out. The server at location #2 should display '#ID OUT: 400PM" and not "#ID IN: 400PM" since he's already checked in. So, what should I use to ensure this idea will work? My main concern is with the network (other department manages it) which is very unpredictable. It just love to go down anytime it wants to. Update LOL, didn't realize my question is not clear, just noticed it when you guys pointed it out, sorry about that. My real question is, how can I configure my MySQL to be synchronized with each other (20 servers)? MySQL cluster ? (tried reading about it, but I'm not sure if it's the right thing to do) My current setup (first phase): Local database for each server OS: Slackware A main server that keeps track which staff is at which server A web based front end for the user to see their history (which connects to the server based on their records) Main Pros No worries about network problems since it is a local database Main Cons A user can only check in and out at the same server. Databases/Servers are not connected with each others. Have to add the user to each server if the users want to check in at different locations. Which means, if he wants to go to location A, he must be checked out from location A first and then check in at location B. The server at location B didn't know that the user has checked in before at A. By the way, I've already centralized my NTP to a local server. About the network, let's just say, I don't have the authority to make changes so that the network will be better. The network won't effect all 20 servers at once, usually, just a few of them for several times a week. If there are anything else you would like me to answer, please just ask.

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• Looking for personal scheduling software / todo list with rather particular requirements

  - by Cthulhu

  I've been scouring the web for a couple of (my boss') hours, looking for a piece of software that can organize my tasks in two ways. First, I have a list of bullet points / todo items I can do at any given time. Think of stuff like solve issue X, ask X about Y, write documentation about Z, etcetera. Second, I have a number of running projects I'd like to organize better, as in schedule for a certain part of a day of the week. Ideally (I think), my day would be organized as 50% spent on projects and 50% on the other small things. Now, I don't like most calendar applications (such as Outlook & friends), their UI is too 'official', not really easy to move stuff around (in my experience). I don't like most todo lists either, too static and things. I like new, fast and hip software. I've looked at GTD versions of Tiddlywiki, and I like mGSD for one particular feature. You can make lists of tasks and basically give them one of three statusses - Now (nothing required, you can do it right away), Waiting (you need someone or something before you can work on this), or the most gratifying of all, Done. I like that feature because it's a simple todo list, but indicates more accurately the things you can do right now and the things you depend on someone else for to do. Anyways, that's just a small aspect of that program - most of the other things in there I can't find a particularly good use for. If there's something like that (maybe something that works even snappier, cleaner UI), combined with an easy to use bit of scheduling software (optionally separated into two applications, but preferrably not), I think I'd like that. (Besides something like that, I also use several instances of Trac to monitor tasks and bugs and things for the various clients and projects I have to serve, and TaskCoach to monitor the amount of time I spend on each task / each client. An easy / low-maintenance time tracking software would be neat too) Of course, the software has to be free to use. I don't like shareware, trials, limited software and the like. I could develop my own too, but I'm lazy like that and there's a dozen other projects I'd like to do in my free time (neither of which I actually do). Edit: I like David Seah's printable CEO stuff, if something like that (with some video game / instant achievement / gratification) exists in software, it'd be awesome.

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• How do I (robustly) remotely execute tasks on Windows workstations in a domain?

  - by Zac B

  I'm not even sure if "robustly" is a word. Anyway. Context: We have a few hundred Windows 7 workstations on a LAN. We use AD/GPO management pretty heavily, but there are a lot of periodic and/or manual maintenance tasks we need to do that can't be done via GPO/scheduled task. For example, say I want to execute program X (which runs silently, in the background, and doesn't bother the user) on workstation Y, or say I want to execute task A on a workstation group B either on a schedule or on demand. Kicking the users off of their computers to do this (i.e. using RDP) is a no-no, and doesn't work on groups anyway. Question: What's the best way to do this that is robust enough that, after setup, I could give it to beginner support people (read: people who are phobic of the command line, and get confused with GUI interfaces more complicated than Firefox)? I'm a competent programmer, and, if there is a robust set of tools or framework out there for this type of task, I'd consider hacking something together myself if it didn't take too long. If there's some combination of tools or techniques that others use to make remote-workstation-administration doable by beginners, I have yet to find it. For those who care about the "why": I'm midlevel IT, and was told to implement a remote management solution that allows arbitrary/scheduled remote execution, with confirmation that programs actually ran remotely, and the ability to view what they returned. "Why?" I asked, "Can't I just use PsExec and the task scheduler on a dispatcher machine?" "No," I was told, "'Joe' the second-week tech is going to be in charge of this one, and he needs something simple with a GUI." What I've tried: I've played with making a bunch of one-clickable "transfer files to remote computer and run them with PsExec" batch/VB scrips, but those tend to break down and don't easily support running on customizable groups. I've played a little bit with the Windows version of Puppet, but it doesn't support arbitrary-time remote execution (it's ability to group computers into a tree/node structure is really nice though). I've used an older version of Altiris, and, while it does a lot of what I want, it's interface is awful, it's slow, crashes a lot, and is probably too expensive for management. SwiftWater's DMS solution does some of what I want, but it's very underdeveloped, closed-source (not a deal breaker but not ideal), and I get the impression that support and reliability are lacking.

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• Linux software Raid 10 no superblock

  - by Shoshomiga

  I have a software raid 10 with 6 x 2tb hard drives (raid 1 for /boot), ubuntu 10.04 is the os. I had a raid controller failure that put 2 drives out of sync, crashed the system and initially the os didnt boot up and went into initramfs instead, saying that drives were busy but I eventually managed to bring the raid up by stopping and assembling the drives. The os booted up and said that there were filesystem errors, I chose to ignore because it would remount the fs in read-only mode if there was a problem. Everything seemed to be working fine and the 2 drives started to rebuild, I was sure that it was a sata controller failure because I had dma errors in my log files. The os crashed soon after that with ext errors. Now its not bringing up the raid, it says that there is no superblock on /dev/sda2. I tried to reassemble manually with all the device names but it still would not bring up the raid 10 complaining about the missing superblock on sda2, and sda1 was also dropped from the raid 1. When I did examine on the raid10 it says that 1 of the initially failed drives is a spare, the other is spare rebuilding and sda2 is removed. It seems that sda decided to fail right when the system was vulnerable to it because when I boot up a live cd it spews out sda unrecoverable read failures. I have been trying to fix this all week but I'm not sure where to go with this now, I ordered more hard drives because I didn't have a complete backup, but its too late for that now and the only thing I could do is mirror all the hard drives onto the new ones (I'm not sure whether sda was mirrored without errors). On the internet I read that you can recover from this by recreating the array with the same options as when it was made, however because sda is failing I cant use it and I don't want to risk using its mirror instead, so I'm waiting to get another hard drive. I'm also not sure whether to include the out of sync drives or if I can actually use those instead to recover the array. Sorry if this is a mess to read but I've been trying to fix this all day and its late at night now, any thoughts on this would be greatly appreciated. I also did a memtest and changed the motherboard in addition to everything else. EDIT: This is my partition layout Disk /dev/sdb: 2000.4 GB, 2000398934016 bytes 255 heads, 63 sectors/track, 243201 cylinders, total 3907029168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 4096 bytes I/O size (minimum/optimal): 4096 bytes / 4096 bytes Disk identifier: 0x0009c34a Device Boot Start End Blocks Id System /dev/sdb1 * 2048 511999 254976 83 Linux /dev/sdb2 512000 3904980991 1952234496 83 Linux /dev/sdb3 3904980992 3907028991 1024000 82 Linux swap / Solaris

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• Alternative Windows Offline Files + Windows Backup + Previous Version Setup

  - by Herson

  Currently our documents are all hosted in a Windows 7 box. Users can access the files using Windows share and the documents are available offline (windows 7 feature). The documents are being backed up daily by Windows 7 backup and restore utility. Users can access previous versions of the file (from the backups) using Windows Explorer "previous versions" feature. This setup is currently working well, except for the following: We would prefer to have access to hourly versions of the file, not daily. The previous version mechanism is tied up to the backup mechanism. Windows 7 performs a full backup every week and incremental backup everyday. The previous versions of a file is actually what are the available in the backups. If you 20GB documents and want to maintain at least three(3) year history, you will use at minimum 3 years * 52 weeks * 20GB or about 3TB even if there are few changes in the documents. Its pretty inefficient use of space. Looking up previous versions of a file is very slow (tens of minutes). This is probably related to the previous issue - Windows has to traverse its all of its backups. I am considering using SVN + autocommit/autoupdate tortoisesvn. It will have the following advantages: Backups are easy and will also backup the whole history of each documents. (Just backup the repository). Creating previous versions can be frequent. I think svn commit / update can be done every two minutes or so. Users can sync over the net. However, I can see the following issues: More conflicts than the original setup because both multiple users can now edit the same file even both are online, i.e. can connect to the SVN repo. The users can off course lock the file first before editing, but that would mean they have to adjust. Delay on propagation of file changes. On windows 7 file sharing, changes made by one online user will be instantaneously available to other online users. With the SVN setup, changes will only be propagated when the users execute the svn add/commit/update sequence. Delay will be probably a few minutes. This workflow will no longer work: "Hi, I just edited document X, can you have a quick look?" I would like to ask the opinion of the community for alternative setups, or improvements on the above setups to work out the kinks.

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• Melting Laptop Power Supply Tip

  - by AlReece45

  Several (6-7) months ago, my laptop power supply cord got a cut in it and stopped working. Having gotten cheap (and short) power supplies in the past, I decided to buy 2 brand new ones from the manufacturer (ASUS). Now, I used my laptop a little less than usual between February and March. During that time I noticed a few times that the power supply, even though plugged in, did not provide power. Often the computer would just off on me. I figured it was just that one power supply being bad. I had left the alternate at my parent's house in another state and asked them to ship it to me. Now, at work the other day I wanted to get a file off the of hard disk. So I booted it up, knowing that it had a low battery, plugged it in. During the first 2 minutes of use, I was told that the battery was low and I should plug it in. I unplugged it, inspected the end (Being plugged in, this was suspicious), and decided I shouldn't plug it back in-- the plastic on the tip was melting from the heat of the metal on the tip. The computer had simply booted up and I had the file-manager open. It had not been on for more than 10 hours. Now I know that computers tend to get pretty hot. However, the melting point of plastic is usually above 200C.. so that's much hotter than the computer should be generating. I went and bought a THIRD power supply. This time a universal one from Best Buy (it was very fast to buy and test). I tried it out on the computer and it's tip is melting as well. My older laptop that uses the universal power supply uses it perfectly (has been about a week and a part of use now). I have tried using the computer without the battery, with the same effect. Obviously, this is not a problem with the power supply. My room mate and I being trained computer techs were contemplating taking the computer apart and desoldering and resoldering on the power tip. (The computer is about 6 months out of its 2-year warranty). We're hoping that will correct the issue as I would prefer to devote my money on a Good Desktop rather than yet ANOTHER $1200+ laptop. Is there any thing I'm missing here that might cause the the tip on the power unit to melt?

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• I have been told to accept one error with Memtest86+

  - by DustByte

  Bought a new computer back in August with 4x4 GB RAM. Had problems with the RAM. They sent me four new sticks, which also generated errors. Singled out four sticks (from the eight I now had) that didn't generate any errors. Discovered by coincident a new RAM error last week (this time no BSOD). Contacted the company. According to them there have been issues with a bad stock from last summer so I got two tested 8 GB sticks sent to me. Been running Memtest86+ over the weekend. After 20 hours I got an error (see attached photo). The test has now been running for 37 hours but so far only this one error. I contacted the company where I bought the computer. They wrote back: I wouldn't worry about hat one fail. We have had similar situations here whereby it passes numerous times but then fails once. We think it's an issue with memtest, after all memory is faulty or it isn't so you can't really have it pass a few times, fail the next time around and then pass again! Please trust me on this and continue with the memory we sent you and if your problems continue we'll look at getting it replaced again. I gather from other forum posts that many people do not accept a single error. What could this single error signify, faulty RAM or a glitch in the MEMTEST program (or other)? Update: From the helpful comments below I conclude that an occasional (and rare) "random" error could occur and be acceptable, but repeated errors at the same address would indicate malfunction. Memtest has now run for 45 hours and I still have only one error. For everyone's information, I will keep running the test. In less than two days I am going away for a month. I will most likely leave Memtest running. As I do not have a UPS there is a risk that a power outage will ruin the experiment. The computer is a desktop so I cannot bring it with me (which would curiously have exposed it to more cosmic rays as I will be flying ;)).

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• Recover strategy single bad sector in moricon

  - by Damon

  This week, my harddisk made me an early christmas present in the form of a single defect sector. To make up for the puny size of the present, it chose a sector inside moricons.dll for that. This means that now the system takes about 5 minutes to boot before Windows gives up and moves on, and there's 2 dozen scary "critical failure" entries in the system log after every boot, which is annoying. OK, admittedly, I shouldn't complain, it could be worse, the bad sector could be in ntldr... SMART info more or less indicates (for what SMART can indicate anyway) that the drive is mostly OK. Soft Read Error Rate has a score of 96, and Current Pending Sector Count has a raw value of 8, which translates to a score of 100. Acronis DriveMonitor makes this an issue (lowering the overall rating to 75%), HDD Health calls it "excellent", giving an overall rating of 95% (which is what this harddisk from day one). No single score is below 95 (power on hours and spin up count), and most are 100 anyway. Well, whatever, I've seen drives with perfect SMART values fail from one second to the other, and drives with moderate values work for years. So, I'm inclined not to put too much weight into that overall. TL;DR Now... to the problem: I don't feel like trashing the disk just yet (that's planned with a new OS install upgrading to Win7 early next year, independently of this issue), but in the mean time, I would still like to have a smoothly running system again. Therefore, I feel tempted to tamper with it, but before I render my system entirely unusable (since I've never done this before), I'd like to verify that my planned procedere is likely to suceed in having a working system again: Copy moricons.dl_ from the Windows install disk, rename it to moricons.zip, and unzip it. This gives an intact 5.1.2600.2180 version (the broken one is 5.1.2600.5512 - but I guess this makes not much of a difference, since it's an icon-only DLL, and an outdated copy should work better than one that can't be read) Run chkdsk /r /f` which will "repair" the file (i.e. delete the file without asking, tell the drive to remap the sector, and toss some unreadable junk into a file with a hexadecimal number) Hopefully Windows still boots after this (is that a reasonable expectation, or do I need to have something like BartPE ready? -- but then again, what's that good for in case chkdsk has nuked the entire file system...) Delete the junk file generated by chkdsk, copy the new DLL to %windir%\system32 Reboot. Pray. Maybe I just shouldn't touch anything, since it still kind of works... if annoying, but it works. Unsure... But, is there anything fundamentally wrong with the planned approach? Is this a sensible approach at all?

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• Well....a ghost lives in my server...

  - by tsgiannis

  Hello to every body and greetings from Greece I have a rather unusual situation and i am running out of ideas. I have this old server (IBM x205 - P4 2.4Ghz,3xSCSI 36gb) and i was about a year ago i decided to use it as an additional domain controller,fax & file server...for this task i had a Delock 70154 SATA card along with 2x320 SATA II HDDs Everything was going super smoothly until about 3 weeks ago. I was on a trip and i was informermed when i got back that the server was found frozen...well i considered it was a glitch since a simple powerdown power up fixed everything.Again 2 weeks ago another freeze situation....it got suspicious but again power down power up everything was running.... Last again it frozen and when i power it up it came with a message that the Domain services could not start due to NTDS corruption....booting in safe mode revealed that there was an issue with the SATA Raid (degraded). After a lot of searching i degraded the server...cleaned Active Directory and pulled both HDDs out (one of these was really BAD ) and recovered my files (i had some problems with ho Delock handles the redudant HDD). Right now my server is vanilla simple...with only what the factory installed and here is where the fun begins. Everyday when i arrive at the office i find this particular machine dead..and i mean total dead...just a black screen and nothing else...the cpu fan is working ,the psu is working .keyboard and mouse are dead(they also lock my kvm) ...network is dead.... the machine is DEAD. I power it down forcilly ...i power it up and for the 8 hours i am in the office it works,either idling or running some kind of diagnostic...when i leave the office after some time..it maybe half an hour ...it maybe 4 hours the machine dies...at least this is the information the event log shows (" the previous shutdown at xx:xx:xx was unexpected) Well i must admit i am runnig out of ideas.... I have tried Memtest....nothing Passmark burn in test.....nothing Carefull study of the event log.....nothing Set Instead of restart..BSOD....nothing Power sceheme to sleep...all set to never. i know there are a lot of other tools that heavily stress a machine like occt but .... the machine is old...today i will give them a try nevertheless ..... One idea is to reformat it...but ... i really like to find what is causing this because i could get to a situation that everything is working for a while and kaboom...one day again is dying.. I really need a helping hand and every opinion / idea is well welcomed.... iknow the obvious solution is to never leave the office but....i have a life...sory server...:) P.S this situation with the machine dying some time after is going on for about one week...everyday i would set either the RAID to rebuild....or to copy/recover files and while everythig was working

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• Computer suddenly dies; screen displays weird flickering lines, then restarts

  - by Imray

  I've been having this terrible problem for a little while and just managed to get a picture of 'dead screen' for the first time and I am posting it to seek help. Randomly, at irregular intervals (typically once a week), while working on something (it's been different things every time) my computer will just suddenly go dead - the screen turns to exactly the picture below (the lines flicker a little bit), it hangs there for a few seconds and then restarts. Obviously this is extremely frustrating and I want to try to stop it. I've searched numerous postings with similar keywords but nothing exactly the same as mine. Does anyone have any idea what might be the cause of this? I would post all my system settings and installed programs but the list is long and I don't know how much relevance each item would be. If you'd like to know something specific, please comment and I'll let you know whatever you need. SPECS C:\Users\Imray>systeminfo Host Name: Imray OS Name: Microsoft Windows 7 Professional OS Version: 6.1.7600 N/A Build 7600 OS Manufacturer: Microsoft Corporation OS Configuration: Standalone Workstation OS Build Type: Multiprocessor Free Registered Owner: Imray - Owner Registered Organization: Product ID: 00371-152-9333854-85895 Original Install Date: 06/09/1999, 5:45:21 PM System Boot Time: 22/03/2013, 8:58:18 AM System Manufacturer: Gateway System Model: DX4840 System Type: x64-based PC Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 37 Stepping 2 GenuineIntel ~3201 Mhz BIOS Version: American Megatrends Inc. P01-A3 , 17/05/2010 Windows Directory: C:\Windows System Directory: C:\Windows\system32 Boot Device: \Device\HarddiskVolume2 System Locale: en-us;English (United States) Input Locale: en-us;English (United States) Time Zone: (UTC-05:00) Eastern Time (US & Canada) Total Physical Memory: 6,135 MB Available Physical Memory: 3,632 MB Virtual Memory: Max Size: 12,268 MB Virtual Memory: Available: 8,114 MB Virtual Memory: In Use: 4,154 MB Page File Location(s): C:\pagefile.sys Domain: WORKGROUP Logon Server: \\Imray-OWNER Hotfix(s): 4 Hotfix(s) Installed. [01]: KB971033 [02]: KB958559 [03]: KB977206 [04]: KB981889 Network Card(s): 2 NIC(s) Installed. [01]: 802.11n Wireless PCI Express Card LAN Adapter Connection Name: Wireless Network Connection DHCP Enabled: Yes DHCP Server: 192.168.2.1 IP address(es) [01]: 192.168.2.13 [02]: fe80::1df1:5399:6890:91f6 [02]: Microsoft Virtual WiFi Miniport Adapter Connection Name: Wireless Network Connection 2 DHCP Enabled: Yes DHCP Server: N/A IP address(es) Graphics Card Specs Name ATI Radeon HD 5570 PNP Device ID PCI\VEN_1002&DEV_68D9&SUBSYS_E142174B&REV_00\4&18A4B35E&0&0008 Adapter Type ATI display adapter (0x68D9), ATI Technologies Inc. compatible Adapter Description ATI Radeon HD 5570 Adapter RAM 1.00 GB (1,073,741,824 bytes) Installed Drivers atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version 8.700.0.0 INF File oem1.inf (ati2mtag_Evergreen section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1920 x 1080 x 59 hertz Bits/Pixel 32 Memory Address 0xD0000000-0xDFFFFFFF Memory Address 0xFBDE0000-0xFBDFFFFF I/O Port 0x0000D000-0x0000DFFF IRQ Channel IRQ 4294967293 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6095, 181.00 KB (185,344 bytes), 06/09/1999 5:59 PM)

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• Complete machine freezes...at a loss

  - by user28818

  Guys, We built around 12 machines a few months ago to run Ubuntu. They each have the following specs: ASUS Z8NA-D6 motherboard Dual quad core Intel(R) Xeon(R) CPU E5520 @ 2.27GHz OCZ Mod Extreme Pro 500W power supply 12 GB Kingston RAM Nvidia GeForce 9800 GT graphics card My machine ran well for awhile. However, it started experiencing random lockups. These lockups are not X lockups, they are complete system freezes. The nic stops responding, the magic sysrq buttons won't work. The machine is dead. I first suspected RAM. Memtest86 didn't find anything, but I replaced the RAM anyway. Still, lockups. So I replaced the graphics card. Still, more lockups. They became more and more frequent and started to happen 2-3 times a day. So I replaced the motherboard and power supply in one fell swoop. Suddenly, no more lockups! Woohoo! Except, a week later, in the morning, the machine wouldn't wake up. I reset it, started it up, and the log files showed the last entry at around 11 pm the evening before. This has started occurring with more frequency...now just about every morning I come in, the machine is locked up, and has been since the night before. Yesterday, in the 3 weeks since I replaced the motherboard and power supply, the machine actually locked up on in in mid-work. This is the first time since replacing the two (MB and PS) that this happened while I was using it. All others occurred while I was away. I'm at a loss. Nothing is in syslog or message that would indicate a problem around the time of the lockup. Temps are good...I use lmsensors to monitor and have a script that writes the output to file every minute. They never get that high. The only thing I haven't replaced at this point is the case and the harddrives. I doubt either could be the cause. What would you do if you were in my shoes? Is there a troubleshooting approach I'm missing? For the record, all of the other machines, all eleven of them, don't have any problems. They're all running the same version of Ubuntu (Lucid) that I am. Thanks!

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• New harddrives failing within weeks.

  - by Jason Kealey

  I've experienced 8 hard disk failures in 3 months and have tried many things to solve the issue permanently but I have failed. I would like to know if you have any advice for me. System was running Win XP on an Asus P5W-DH Deluxe. I have setup a RAID-1 array. I started out with 2 x 500 GB 7200RPM Western Digital drives. One died. I took it out to RMA it. On the same day, the router was fried. Assumed a power surge occurred; connected an older UPS to protect the system. Once I got my hands on an identical disk, I installed it. The RAID array was rebuilt. A few days later, the other one died. Assumed the rebuild caused it to fail. Took it out for RMA. Before the other one arrived, the remaining one died. I then discovered I could re-enable them using the Intel Matrix Storage Manager. I re-enabled both and the system seemed fine for a week, until both died again. I got two new 1.5 TB 7200RPM Seagate drives and re-installed Windows 7. Also replaced the UPS and power supply. They both died again. The voltage on the plug is stable between 120 and 122V as per the UPS. None of the other devices have had any problems (monitors, etc.). At this point, I see two options: a) electrical issue in the house that was, for some reason, not blocked by the UPS. b) something else inside the system causing surges? motherboard? onboard raid controller? Failures happen fairly quickly, between 2 and 14 days after I fix the previous issue. I just gotten a new computer (Core i7) to replace it. If it is stable, I can determine that b) was the problem. If it fries its hard drive again, I can determine that it is an electrical issue in the house. Do you have any other thoughts? Any tools I can run on the drives that failed to get more information about the original SMART event history?

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• ZFS Recover from Faulted Pool State

  - by nickv2002

  I have a six disk ZFS raidz1 pool and had a recent failure requiring a disk replacement. No problem normally, but this time my server hardware died before I could do the replacement (but after and unrelated to the drive failure as far as I can tell). I was able to get another machine from a friend to rebuild the system, but in the process of moving my drives over I had to swap their cables around a bunch until I got the right configuration where the remaining 5 good disks were seen as online. This process seems to have generated some checksum errors for the pool/raidz. I have the 5 remaining drives set up now and a good drive installed and ready to take the place of the drive that died. However, since my pool state is FAULTED I'm unable to do the replacement. root@zfs:~# zpool replace tank 1298243857915644462 /dev/sdb cannot open 'tank': pool is unavailable Is there any way to recover from this error? I would think that having 5 of the 6 drives online would be enough to rebuild the right data, but that doesn't seem to be enough now. Here's the status log of my pool: root@zfs:~# zpool status tank pool: tank state: FAULTED status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM tank FAULTED 0 0 1 corrupted data raidz1-0 ONLINE 0 0 8 sdd ONLINE 0 0 0 sdf ONLINE 0 0 0 sdh ONLINE 0 0 0 1298243857915644462 UNAVAIL 0 0 0 was /dev/sdb1 sde ONLINE 0 0 0 sdg ONLINE 0 0 0 Update (10/31): I tried to export and re-import the array a few times over the past week and wasn't successful. First I tried: zpool import -f -R /tank -N -o readonly=on -F tank That produced this error immediately: cannot import 'tank': I/O error Destroy and re-create the pool from a backup source. I added the '-X' option to the above command to try to make it check the transaction log. I let that run for about 48 hours before giving up because it had completely locked up my machine (I was unable to log in locally or via the network). Now I'm trying a simple zpool import tank command and that seems to run for a while with no output. I'll leave it running overnight to see if it outputs anything.

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• SIGINT and SIGTSTP ignored by most common applications

  - by Vašek Potocek

  After the last upgrade to my Fedora, a strange behaviour started occurring in X terminal applications. I can't seem to stop any process using Ctrl+C, it just results in printing ^C to the console. Similarly, Ctrl+Z prints ^Z and the process goes on. Both work well in non-graphical virtual consoles. I checked stty -a and it seems perfectly normal: speed 38400 baud; rows 24; columns 80; line = 0; intr = ^C; quit = ^\; erase = ^?; kill = ^U; eof = ^D; eol = M-^?; eol2 = M-^?; swtch = M-^?; start = ^Q; stop = ^S; susp = ^Z; rprnt = ^R; werase = ^W; lnext = ^V; flush = ^O; min = 1; time = 0; -parenb -parodd cs8 hupcl -cstopb cread -clocal -crtscts -ignbrk brkint -ignpar -parmrk -inpck -istrip -inlcr -igncr icrnl ixon -ixoff -iuclc ixany imaxbel iutf8 opost -olcuc -ocrnl onlcr -onocr -onlret -ofill -ofdel nl0 cr0 tab0 bs0 vt0 ff0 isig icanon iexten echo echoe echok -echonl -noflsh -xcase -tostop -echoprt echoctl echoke This is independent of the terminal (gnome-terminal, XFCE4 terminal, xterm). I later noticed that it may not be caused by the terminal at all: INT or TSTP sent directly to the respective process are ignored, too. This comprises various applications I used to terminate using Ctrl+C on a regular basis (and which often don't have any better means of exiting): cat, find, tail -f, java, ping, mplayer when stuck on a broken file... Even bash ignores Ctrl+C when I want to break a command line I have been entering and then changed my mind (no ^C is printed in this case). I need to delete it character by character (of which there may be hundreds if filename completion has been used) or intentionally run the unwanted command. Strangely enough, vim does recognize Ctrl+C—just to say its "use :quit", of course. This is extremely annoying and prevents me from working efficiently. Everything had been working until lately, maybe a week ago or so. I can not find any possible causes in Google, perhaps I'm trying wrong search terms or misidentifying the main problem. What could be it and how could I revert the standard behaviour, please? Update Ctrl+Z works sometimes. It seems that in the very first terminal I launch after logging in it stops the running command but stops working after that.

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• SQL Server suddenly using only a small portion of CPU.

  - by hermiod

  We've got a Windows 2008 R2 server running SQL Server 2008. All of a sudden, the SQLServer process is refusing to go above 20% CPU usage. As of last week, when running a heavy query against the db it would rise to 100% usage as I would expect. We've had this server for a while and it seems strange that it would just suddenly have this limit. This limit is causing our queries to take a lot longer than they normally would. No one has (knowingly at least) made any changes to the server configuration. After a bit of investigation, I discovered the sys.dm_os_sys_memory view. This shows 'available physical memory is high' bu at the same time the available physical memory is 339552kb where as the total is 4193848kb. It is worth noting that this is a virtual server running on vmware. Is there a setting somewhere with in SQL Server that sets the maximum CPU usage? I've found the settings in resource governor, although this is currently off as it always has been. We have recently started using Spotlight for SQL Server by Quest Software. It's playback database was located on this server for a short time this morning, I first noticed the problem shortly afterwards, although I hadn't been doing any queries prior to this so I don't know if this is the point at which the problem began, however the database was working as expected on Friday afternoon. The Windows log shows that the following settings were applied to the SpotlightPlaybackDatabase when it was created. 02/21/2011 08:45:02,spid60,Unknown,Setting database option TORN_PAGE_DETECTION to ON for database SpotlightPlaybackDatabase. 02/21/2011 08:45:02,spid60,Unknown,Setting database option MULTI_USER to ON for database SpotlightPlaybackDatabase. 02/21/2011 08:45:02,spid60,Unknown,Setting database option READ_WRITE to ON for database SpotlightPlaybackDatabase. 02/21/2011 08:45:02,spid60,Unknown,Setting database option AUTO_UPDATE_STATISTICS to ON for database SpotlightPlaybackDatabase. 02/21/2011 08:45:02,spid60,Unknown,Setting database option AUTO_CREATE_STATISTICS to ON for database SpotlightPlaybackDatabase. 02/21/2011 08:45:02,spid60,Unknown,Setting database option ANSI_WARNINGS to OFF for database SpotlightPlaybackDatabase. 02/21/2011 08:45:02,spid60,Unknown,Setting database option CONCAT_NULL_YIELDS_NULL to ON for database SpotlightPlaybackDatabase. 02/21/2011 08:45:02,spid60,Unknown,Setting database option RECOVERY to SIMPLE for database SpotlightPlaybackDatabase. 02/21/2011 08:45:02,spid60,Unknown,Setting database option QUOTED_IDENTIFIER to OFF for database SpotlightPlaybackDatabase. 02/21/2011 08:45:02,spid60,Unknown,Setting database option AUTO_CLOSE to OFF for database SpotlightPlaybackDatabase. Could any of these settings changes modified the settings applied to the whole server?

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• Windows 7 reboot and freezing, possible power problems?

  - by mikelbring

  My Gateway LX Series desktop is about 6-8 months old. When I bought it, it had Windows Vista. I then put the RC version of Windows 7 on it. About 3 months after I bought it, it would randomly start to reboot, actually just shut off. I monitored the temperature levels and they seemed normal. So I installed a fresh Windows 7 Ultimate OEM 64bit. It actually got worse and would reboot more frequently. I then contacted Gateway and they said my machine was built for Windows Vista (made me chuckle), and told me to update my BIOS. So I did, and it was fixed for a good couple months. Recently, it started to do it again. Now I noticed early on it was doing it most often, if not every time when I was either watching a flash video or playing a flash game. So I decided to download the drivers again and I also downloaded my motherboard drivers. Seemed to be okay. A week later it started doing it again. And now it's doing it even more frequently. Sometimes I would turn it on, login into Windows and *BAM!* it would shut off. Now I am at the point where I can hardly get it to turn on. It would freeze at the point where it says "Starting Windows", with the Windows logo. Sometimes it would say "Checking disk for consistency" or whatever and freeze there (not shut off, just freeze). I even got the prompt to launch startup repair. But that also freezes when it says starting Windows. It does not really freeze, just never loads up. I am kind of lost as to what's going on. I have a few ideas but nothing I want to pursue (graphics card? hard drive?). Another thing I did try was to boot into a live disk of Ubuntu and try to launch every program I could and get on the internet but I never got it to reboot. So it sounds like to me it's a Windows thing, but I have no idea. I am just stuck and would like to see if any one has any ideas or could lead me in the right direction.

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• SQLS Timeouts - High Reads in Profiler

  - by lb01

  I've audited a SQLS2008 server with Profiler for one day.. the overhead didn't seem to trouble this new client my company has. They are using a legacy VB6 application as a front-end. They're experiencing timeouts once SQLS RAM usage is high. The server is currently running x64 sqls2008 on a VM with nearly 9 GB of RAM. SQL Server's 'max server memory option' is currently set to 6GB. I've put the results of the trace in a table and queried them using this query. SELECT TextData, ApplicationName, Reads FROM [TraceWednesday] WHERE textdata is not null and EventClass = 12 GROUP BY TextData, ApplicationName, Reads ORDER BY Reads DESC As I expected, some values are very high. Top Reads, in pages. 2504188 1965910 1445636 1252433 1239108 1210153 1088580 1072725 Am I correct in thinking that the top one (2504188 pages) is 20033504 KB, which then is roughly ~20'000 MB, 20GB? These queries are often executed and can take quite some time to run. Eventually RAM is used up because of the cache fattening, and timeouts occur once SQL cannot 'splash' pages in the buffer pool as much. Costs go up. Am I correct in my understanding? I've read that I should tune the associated T-SQL and create appropriate indices. Obviously cutting down the I/O would make SQL Server use less RAM. OR, maybe it might just slow down the process of chewing up the whole RAM. If a lot less pages are read, maybe it'll all run much better even when usage is high? (less time swapping, etc.) Currently, our only option is to restart SQL once a week when RAM usage is high, suddenly the timeouts disappear. SQL breathes again. I'm sure lots of DBAs have been in this situation.. I'm asking before I start digging out all of the bad T-SQL and put indices here and there, is there is something else I can do? Any advice except from what I know (not much yet..) Much appreciated. Leo.

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• Why does this service refuse to start on Windows server 2003?

  - by PenguinCoder

  We have a Windows 2003 server with Cebos MQ1 (ver. 7 and ver. GRI) products installed that have been operational for years. After installing Microsoft 2010 C++ Redistributable package needed for other development, the MQ1 GRI service now fails to start. Event logs showed that two additional updates (.NET4 and the 2010 C++ Redistributable SP2) where installed by the redistributable as well. As soon as we discovered the MQ1 service was not starting properly, we removed these three installed packages. However the service still does not start; the dialog that pops up states 'The service started then stopped. '. Event logs when we attempt to start the service show nothing; IE: No errors, crashes, failures, or other information related to this service. Executing the MQ1Serv.exe directly specifies an issue of 'Missing command line operation, must specify install, uninstall and company abbreviation.' sc query MQ1Service(GRI) shows a clean exit for the Win32ExitCode of 0x0. Attempting to reinstall the client or server software gives an error of 'The procedure entry point ReInitializeCriticalSection could not be located in the dynamic link library KERNEL32.dll.' at the 'Registering Libraries' stage. At this point, further research has stated that the required function is in URL.dll and to verify the library is not corrupted. Running an sfc /scannow on the server has replaced a few DLLS; including the URL.DLL to versions from 2005. This actually broke other applications which required a reinstall (one of them being IE 7). After reinstall and updates, url.dll version is 7.0.5730.13 (2009) and Kernel32.dll is version 5.2.3790.4480 (2009). The MQ1 GRI service still will not start, specifying the same error as previous 'Service started then stopped'. Running a disassembler on Kernel32.dll and Url.dll show no functions named ReinitializeCriticalSection. Attempting the reinstall of the MQ1 client and server as well as starting the service again, fails once more. However, setting the compatibility mode on the MQ1 client install exe to 'Windows 95' actually gets the program to install. Setting the compatibility mode on the MQ1 server service does not enable it to start. I have been researching this problem for nearly a week and besides the advice to scan and replace url.dll, have come to no successful conclusions. This service was operational prior to the 2010 C++ install, without any additional parameters or settings. After removing the C++ install and all servicepacks/updates it installed silently, still does not correct the issue of the MQ1 GRI service not starting. Q: Has anyone else run into this or similar issue while attempting to get a service initialized? What have I overlooked or what else can I try in order to get this service started??

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• How should we serve files in a small bioinformatics cluster?

  - by cespinoza

  We have a small cluster of six ubuntu servers. We run bioinformatics analyses on these clusters. Each analysis takes about 24 hours to complete, each core i7 server can handle 2 at a time, takes as input about 5GB data and outputs about 10-25GB of data. We run dozens of these a week. The software is a hodgepodge of custom perl scripts and 3rd party sequence alignment software written in C/C++. Currently, files are served from two of the compute nodes (yes, we're using compute nodes as file servers)-- each node has 5 1TB sata drives mounted separately (no raid) and is pooled via glusterfs 2.0.1. They each have as 3 bonded intel ethernet pci gigabit ethernet cards, attached to a d-link DGS-1224T switch ($300 24 port consumer-level). We are not currently using jumbo frames (not sure why, actually). The two file-serving compute nodes are then mirrored via glusterfs. Each of the four other nodes mounts the files via glusterfs. The files are all large (4gb+), and are stored as bare files (no database/etc) if that matters. As you can imagine, this is a bit of a mess that grew organically without forethought and we want to improve it now that we're running out of space. Our analyses are I/O intensive and it is a bottle neck-- we're only getting 140mB/sec between the two fileservers, maybe 50mb/sec from the clients (which only have single NICs). We have a flexible budget which I can probably get up $5k or so. How should we spend our budget? We need at least 10TB of storage fast enough to serve all nodes. How fast/big does the cpu/memory of such a file server have to be? Should we use NFS, ATA over Ethernet, iSCSI, Glusterfs, or something else? Should we buy two or more servers and create some sort of storage cluster, or is 1 server enough for such a small number of nodes? Should we invest in faster NICs (say, PCI-express cards with multiple connectors)? The switch? Should we use raid, if so, hardware or software? and which raid (5, 6, 10, etc)? Any ideas appreciated. We're biologists, not IT gurus.

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• Detection of battery status totally messed up

  - by Faabiioo

  I already posted this question in the Ubuntu forum and stackOverflow. I forward it here with the hope to find some different opinions about the problem. I have an Acer TravelMate 5730, which is 3 y.o., running Ubuntu 10.04 LTS. One year ago I changed the battery because the old one died. Since then, everything worked like a charm. A week ago I was using my laptop running on battery; it was charged up to 60%. Suddenly it shut down and for about 24h it was like the battery was totally broken: it didn't charge anymore and the 'upower --dump' said state: critical. I was kind of resigned to buy a new battery, when suddenly the orange light became green: battery was charged and actually working; strangely the battery indicator was stuck to 100%, even after 2 hours running. I tried again with 'upower --dump' or 'acpi -b' commands and it kept saying battery is discharging, though maintaining the percentage to 100%. Thus, battery working fine up to 3 hours, without any warning when it was almost empty, likely to result in a brute shut down. Today something different. the 'upower --dump' command says: ... present: yes rechargeable: yes state: fully-charged energy: 0 Wh energy-empty: 0 Wh energy-full: 65.12 Wh energy-full-design: 65.12 Wh energy-rate: 0 W voltage: 14.481 V percentage: 0% capacity: 100% technology: lithium-ion I tried to boot WinXP and the problem is pretty much the same, with the battery fully-charged, percentage equal to 0% and no way to fix it. While writing, the situation has changed again: present: yes rechargeable: yes state: charging energy: 0 Wh energy-empty: 0 Wh energy-full: 65.12 Wh energy-full-design: 65.12 Wh energy-rate: 0 W voltage: 14.474 V percentage: 0% capacity: 100% technology: lithium-ion ...charging, but it does not charge up. (Recall, the battery lasted 3 hours until yesterday!). So, the big question is: is it an hardware issue, like a dedicated internal circuit is broken? or maybe it is just the battery that must be changed. Or, rather, some BIOS problem that could be fixed in some way. I'd appreciate every help that can shed some light on this annoying problem thanks

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• Cloud storage provider lost my data. How to back up next time?

  - by tomcam

  What do you do when cloud storage fails you? First, some background. A popular cloud storage provider (rhymes with Booger Link) damaged a bunch of my data. Getting it back was an uphill battle with all the usual accusations that it was my fault, etc. Finally I got the data back. Yes, I can back this up with evidence. Idiotically, I stayed with them, so I totally get that the rest of this is on me. The problem had been with a shared folder that works with all 12 computers my business and family use with the service. We'll call that folder the Tragic Briefcase. It is a sort of global folder that's publicly visible to all computers on the service. It's our main repository. Today I decided to deal with some residual effects of the Crash of '11. Part of the damage they did was that in just one of my computers (my primary, of course) all the documents in the Tragic Briefcase were duplicated in the Windows My Documents folder. I finally started deleting them. But guess what. Though they appeared to be duplicated in the file system, removing them from My Documents on the primary PC caused them to disappear from the Tragic Briefcase too. They efficiently disappeared from all the other computers' Tragic Briefcases as well. So now, 21 gigs of files are gone, and of course I don't know which ones. I want to avoid this in the future. Apart from using a different storage provider, the bigger picture is this: how do I back up my cloud data? A complete backup every week or so from web to local storage would cause me to exceed my ISP's bandwidth. Do I need to back up each of my 12 PCs locally? I do use Backupify for my primary Google Docs, but I have been storing taxes, confidential documents, Photoshop source, video source files, and so on using the web service. So it's a lot of data, but I need to keep it safe. Backup locally would also mean 2 backup drives or some kind of RAID per PC, right, because you can't trust a single point of failure? Assuming I move to DropBox or something of its ilk, what is the best way to make sure that if the next cloud storage provider messes up I can restore?

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