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  • ITIL Incident Classification - Fault vs SR vs Technical Incident

    - by ExceptionLimeCat
    I am new to ITIL and Incident classifcations and I am trying learn more about them and understand how they could integrate in our organization. I have found it difficult to find a clear definition of Fault vs. Service Request vs. Technical incidents. I am basing my definitions on this article: http://www.itsmsolutions.com/newsletters/DITYvol6iss27.htm As I understand it: Service Request - Service provided by IT as part of regular administration of a system. Fault - An unexpected error in a system. Technical Incident - An interruption or potential interruption in IT service due to an expected incident caused by some IT policy.

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  • Naming Suggestions For A Function Providing Method Chaining In A Different Way

    - by sid3k
    I've coded an experimental function which makes passed objects chainable by using high order functions. It's name is "chain" for now, and here is a usage example; chain("Hello World") (print) // evaluates print function by passing "Hello World" object. (console.log,"Optional","Parameters") (returnfrom) // returns "Hello World" It looks lispy but behaves very different since it's coded in a C based language, I don't know if there is a name for this idiom and I couldn't any name more suitable than "chain". Any ideas, suggestions?

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  • How to completely remove a wireless network setup from vista?

    - by 3d1l
    To remove a wireless connection setup I basically go to (network and sharing center) then select (manage wireless network) and then from the list of wireless networks I right click on the one that I want to remove and select (remove network) from the drop down menu. Problem is that when I go to define the wireless network again the system said that the network connection already exist so it seems that even when the wireless network definition is not longer display in the connections list, Vista keeps the configuration somewhere. So How can I be sure that a particular wireless network has been completely removed?

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  • Signal processing or algorithmic programming for a PLC

    - by james singen smythe
    I have an application that takes voltages and temperatures as analog inputs and does some processing using an algorithm which involves signal processing such as low-pass filtering, exponential smoothing, and other steps which might typically be done in a high-level programming language such as C or C++. I'm curious how I could perform these same steps using a PLC, and in particular, the Allen-Bradley Control-Logix system? It seems to me that the instruction set with ladder logic is too limited for this. Could I perform this using structured text?

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  • WPF Coordinates of intersection from two Line objects

    - by Becky Franklin
    I have two Line objects in C# WPF, and I'm trying to construct a method to work out the coordinates at which the lines intersect (if at all). After giving myself a headache reminding myself of high school maths to do this, I can't work out how to map it into programming format - anyone know how to do this? Thanks very much, Becky

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  • In Visio 2010, how can I create a mandatory, non-identifying relationship between two database tables

    - by Cam Jackson
    I'm working in MS Visio 2010. This is the relevant part of my ERD: The relationship between Event and Adventure is correct: there's a foreign key from Event to Adventure, and that FK is part of Event's primary key. However, what I can't figure out is how to make the relationship line from Adventure to AccomodationType be the same, without making that relationship part of the PK of adventure. When I look at the 'Miscellaneous' properties of that relationship line, I want it to be: Cardinality: Zero or more Relationship type: Non-identifying Child has parent: Not optional (mandatory) But the checkbox for the third property is greyed out, and toggles between True/False as I make the relationship Non-identifying/Identifying. The only way I could figure out was to disconnect the two columns, from the 'Definition' tab, which then un-grey's the 'Optional' checkbox, but then I lose the foreign key property on the accomType column, and while the relationship symbols are correct, the line remains dotted. Any ideas, anyone?

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  • Is there any web service for getting tidal information?

    - by thor
    Has anyone come across a web service or plugin/code/calculation for getting information on tides - namely high and low tide times? I only need this information for one location (outwith the US) but I need it on an ongoing basis so a web service that I can hit once a day or something would be ideal.

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  • Why do browsers allow switching off Javascript?

    - by gath
    Am curious why modern browsers allow switching off Javascript. It's so clear now that to do any substantial modern web application you need to integrate some high level of Javascript, why cant javascript be made an integral part of the browser? It becomes even more annoying especially when this option is OFF by default (IE!!) My opinion is, it should be made a standard for all the browsers to have javascript option enabled by default. What do you guys think?

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  • excel change 4 rows / 48 col to 48 rows / 4 col

    - by GoodOlPete
    Hi, I've selected 4 database records of 48 fields into excel as below: FirstName LastName Age Address1 ....................... Andy smith 23 53 high st billy ball 43 23 the avenue charles brown 76 rose cottage dave green 43 station rd I want to display them as firstname andy billy charles dave lastname smith ball brown green age 23 43 76 43 address1.............................. Can anyone suggest how to do this?

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  • How to set username and password for SmtpClient object in .NET?

    - by Ryan
    I see different versions of the constructor, one uses info from web.config, one specifies the host, and one the host and port. But how do I set the username and password to something different from the web.config? We have the issue where our internal smtp is blocked by some high security clients and we want to use their smtp server, is there a way to do this from the code instead of web.config?

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  • Algorithm for Negating Sentences

    - by Kevin Dolan
    I was wondering if anyone was familiar with any attempts at algorithmic sentence negation. For example, given a sentence like "This book is good" provide any number of alternative sentences meaning the opposite like "This book is not good" or even "This book is bad". Obviously, accomplishing this with a high degree of accuracy would probably be beyond the scope of current NLP, but I'm sure there has been some work on the subject. If anybody knows of any work, care to point me to some papers?

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  • How to assign output bin on HP4730?

    - by user38138
    We have an application that prints batches of invoices and when two users print same time, their jobs get interspersed because the application actually generates a separate job for each invoice. The HP4730 has a bin for phocopies/fax and the bulk bin. A proposal was to create a separate printer definition for each user, and somehow map their output to a different bin to keep their jobs "together". However, we can't see any setting to control this on the printer properties. Does anyone know if thats possible? To make it more interesting, this is within Citrix... Help!

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  • Colour instead of color?

    - by Jookia
    I'm working on a game engine in C++ and I have methods like setColour and things that use british grammar. While I was thinking how C++ compilers mostly use the english language (correct me if I'm wrong) and how most APIs use american grammar, should I go with the flow and continue the unofficial standard in the grammar programmer high council or be a rebel? I'm not sure which.

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  • Faster integer division when denominator is known?

    - by aaa
    hi I am working on GPU device which has very high division integer latency, several hundred cycles. I am looking to optimize divisions. All divisions by denominator which is in a set { 1,3,6,10 }, however numerator is a runtime positive value, roughly 32000 or less. due to memory constraints, lookup table is not option. Can you think of alternatives? I have thought of computing float point inverses, and using those to multiply numerator. Thanks

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  • Any chance to get Core Data using Tokyo Cabinet as the persistent store?

    - by dontWatchMyProfile
    I watched a free high quality video with Aaron Hillegass about Core Data vs Tokyo Cabinet. Besides that this guy is amazingly funny (really, if you want to laugh now, watch it!), he shows off Tokyo Cabinet beeing about 40x faster than Core Data. I wonder if it's worth thinking about how to attach this to Core Data? Does that make any sense? Maybe as a custom atomic store or something like this?

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  • [NSCustomView isOpaque]: message sent to deallocated instance 0x123456

    - by JxXx
    Hi all I receive that message in debugger console since I added the following arguments for debugging my application with XCode. NSZombieEnabled: YES NSZombieLevel: 16 I was looking for zombie objects... Before doing so, the application failed before I could know where what and why was happening.... Now I´m pretty sure that 'something' outside code is trying to access an object previously released and I can't know where or why it happens neither where it was released... My application is based on this proof of concept (very interesting and colorful) of QuartzCore Framework: http://www.cimgf.com/2008/03/03/core-animation-tutorial-wizard-dialog-with-transitions/ Based on it, I added a few more nsviews to my project and a title and an index to each one, also I added some buttons, text and images depending on what 'dialog' (ACLinkedView object) it was... The transition from an ACLinkedView object to another is going through a validation that depends on the view where you are ... As you see I used this proof of concept as the foundation of my application and it grew and grew into an application that makes use of configuration files, web services (using gSOAP and C ...) I hope you can give me some clues to where is my error ... I´ve been the hole week debugging unsuccessfully, as I said before, I think that that message comes from a point outside my code. I'd say that the problem s related with bad memory allocation or automatisms (nearly completely unknowns for me) during loading the nib components... I will try to explain all this with parts of mycode. This is my ACLinkedView definition: #import <Cocoa/Cocoa.h> @interface ACLinkedView : NSView { // The Window (to close it if needed) IBOutlet NSWindow *mainWindow; // Linked Views IBOutlet ACLinkedView *previousView; IBOutlet ACLinkedView *nextView; // Buttons IBOutlet NSButton *previousButton; IBOutlet NSButton *nextButton; IBOutlet NSButton *helpButton; //It has to be a Button!! IBOutlet NSImageView *bannerImg; NSString *sName; int iPosition; } - (void) SetName: (NSString*) Name; - (void) SetPosition: (int) Position; - (NSString*) GetName; - (int) GetPosition; - (void) windowWillClose:(NSNotification*)aNotification; @property (retain) NSWindow *mainWindow; @property (retain) ACLinkedView *previousView, *nextView; @property (retain) NSButton *previousButton, *nextButton, *helpButton; @property (retain) NSImageView *bannerImg; @property (retain) NSString *sName; @end The ACLinkedView's AwakeFromNib is this: #import <Cocoa/Cocoa.h> @interface ACLinkedView : NSView { // The Window (to close it if needed) IBOutlet NSWindow *mainWindow; // Linked Views IBOutlet ACLinkedView *previousView; IBOutlet ACLinkedView *nextView; // Buttons IBOutlet NSButton *previousButton; IBOutlet NSButton *nextButton; IBOutlet NSButton *helpButton; //It has to be a Button!! IBOutlet NSImageView *bannerImg; NSString *sName; int iPosition; } - (void) SetName: (NSString*) Name; - (void) SetPosition: (int) Position; - (NSString*) GetName; - (int) GetPosition; - (void) windowWillClose:(NSNotification*)aNotification; @property (retain) NSWindow *mainWindow; @property (retain) ACLinkedView *previousView, *nextView; @property (retain) NSButton *previousButton, *nextButton, *helpButton; @property (retain) NSImageView *bannerImg; @property (retain) NSString *sName; @end (As you can see the initialization of each ACLinkedView object depends on it's position wich is seted up into the Interface Builder by linking actions, buttons and CustomViews... Does I explain enough? Do you think that I should put more of my code here, i.e. AppDelegate definition or it´s awakeFromNib method? Can you help me in any way? Thanks in advance. Juan

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  • Any success using Apache Thrift on iPhone?

    - by jhs
    Has anybody done or seen a deployment of Apache Thrift in an iPhone app? I am wondering if is a reasonable solution for a high-volume, low(er)-latency network service for iPhones compared to HTTP. One noteworthy thing I found is a bug report about running Thrift on the iPhone, which seems to have been fixed. But that doesn't necessarily indicate that it's a done deal.

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  • What contributes to smooth online video streaming?

    - by Wesley
    I had a general question about streaming videos online; in particular, on YouTube. What really is required to smoothly stream videos at 360p or 480p? Then for that HD goodness, what really allows a computer to smoothly stream 720p and 1080p? I'm not too sure whether it's to do with the CPU (speed, # cores, cache size), GPU (chipset, VRAM, memory type) or even HDD (IDE vs SATA). What contributes to the ability to stream regular videos and, furthermore, high-definition videos online?

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  • Are open source projects considered community service?

    - by Gio Borje
    I'm currently a junior in high school and I've been slacking off on my community service to develop websites and do some personal projects in C#. Currently, I'm developing an web-based IM-Chat through node.js (the server-side Javascript). If I were to post this or other projects on Github or on Google Code, could this be considered community service?—to the programming community?

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  • What bugs apply to the different FindBugs reportLevels?

    - by Daniel H
    According to the Ant task, the report level is a low/medium/high setting that would look for bugs of different criticallity levels. However, there isn't anything I could find that explains which of the bugs apply to these different reporting levels. Is there somewhere that provides this, even if it is something I need to look at within the source?

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  • can widgets be cached ?

    - by movieuser
    Is there a way to cache widgets. For example if you place your widgets on high volume websites then each time when someone access that site, a call will be made to your server to get the widget code. This way my server can get too much overloaded just to display the widget . Can I cache the widget HTML code and place it on some server like Akamai. Any suggestions or tips highly appreciated. Thanks in advance.

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  • Socket in C: recv overwrite a char[]

    - by Possa
    Hi all, I'm trying to make a little client-server script like many others that I've done in the past. But in this one I have a problem. It is better if I post the code and the output it give me. Code: #include <mysql.h> //not important now #include <stdlib.h> #include <sys/types.h> #include <sys/socket.h> #include <netinet/in.h> #include <arpa/inet.h> #include <netdb.h> #include <stdio.h> #include <stdlib.h> #include <unistd.h> #include <signal.h> #include <string.h> //constant definition #define SERVER_PORT 2121 #define LINESIZE 21 //global var definition char victim_ip[LINESIZE], file_write[LINESIZE], hacker_ip[LINESIZE]; //function void leggi (int); //not use now for debugging purpose //void scriviDB (); //not important now main () { int sock, client_len, fd; struct sockaddr_in server, client; // transport end point if((sock = socket(AF_INET, SOCK_STREAM, 0)) == -1) { perror("system call socket fail"); exit(1); } server.sin_family = AF_INET; server.sin_addr.s_addr = inet_addr("10.10.10.1"); server.sin_port = htons(SERVER_PORT); // binding address at transport end point if (bind(sock, (struct sockaddr *)&server, sizeof server) == -1) { perror("system call bind fail"); exit(1); } //fprintf(stderr, "Server open: listening.\n"); listen(sock, 5); /* managae client connection */ while (1) { client_len = sizeof(client); if ((fd = accept(sock, (struct sockaddr *)&client, &client_len)) < 0) { perror("accepting connection"); exit(1); } strcpy(hacker_ip, inet_ntoa(client.sin_addr)); printf("1 %s\n", hacker_ip); //debugging purpose //leggi(fd); ////////////////////////// //receive client recv(fd, victim_ip, LINESIZE, 0); victim_ip[sizeof(victim_ip)] = '\0'; printf("2 %s\n", hacker_ip); //debugging purpose recv(fd, file_write, LINESIZE, 0); file_write[sizeof(file_write)] = '\0'; printf("3 %s\n", hacker_ip); //debugging purpose printf("%s@%s for %s\n", file_write, victim_ip, hacker_ip); //send to client send(fd, hacker_ip, 40, 0); //now is hacker_ip for debug ///////////////////////// close(fd); }//end while exit(0); } //end main Client send string: ./send -i 10.10.10.4 -f filename.ext so the script send -i (IP) and -f (FILE) at the server. Here's my output server side: 1 10.10.10.6 2 10.10.10.6 3 [email protected] for As you can see the printf(3) and the printf(ip,file,ip) fail. I don't know how and where but someone overwrite my hacker_ip string. Thanks for your help! :)

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