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• End User Ad-Hoc Reporting Tool: Microsoft SQL Server Management Studio or Microsoft Access?

  - by schultkl

  Our centralized IT department has suggested two primary ad hoc query tools for our general user base of approximately 200 staff members: Microsoft SQL Server Management Studio 2008 (SSMS) Microsoft Access 2003 Environment The backend database is a read-only Microsoft SQL Server 2005 database. The schema is 400+ tables; allowing access to the raw data for our general staff would be a disaster. We will be building an "abstraction layer" over the raw data for our general staff to run ad hoc queries against. The abstraction layer will most likely contain a number of views. A number of users have basic knowledge in Microsoft Access; none have used SSMS. Which of the above tools (or alternative) would be best for a decidedly non-techie user base of approximately 200 people? What are the pros and cons of each? Also, the IT department has suggested teaching people T-SQL so they may use SSMS. Is this reasonable?

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• B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• Windows Azure VMs - New "Stopped" VM Options Provide Cost-effective Flexibility for On-Demand Workloads

  - by KeithMayer

  Originally posted on: http://geekswithblogs.net/KeithMayer/archive/2013/06/22/windows-azure-vms---new-stopped-vm-options-provide-cost-effective.aspxDidn’t make it to TechEd this year? Don’t worry!  This month, we’ll be releasing a new article series that highlights the Best of TechEd announcements and technical information for IT Pros.  Today’s article focuses on a new, much-heralded enhancement to Windows Azure Infrastructure Services to make it more cost-effective for spinning VMs up and down on-demand on the Windows Azure cloud platform. NEW! VMs that are shutdown from the Windows Azure Management Portal will no longer continue to accumulate compute charges while stopped! Previous to this enhancement being available, the Azure platform maintained fabric resource reservations for VMs, even in a shutdown state, to ensure consistent resource availability when starting those VMs in the future.  And, this meant that VMs had to be exported and completely deprovisioned when not in use to avoid compute charges. In this article, I'll provide more details on the scenarios that this enhancement best fits, and I'll also review the new options and considerations that we now have for performing safe shutdowns of Windows Azure VMs. Which scenarios does the new enhancement best fit? Being able to easily shutdown VMs from the Windows Azure Management Portal without continued compute charges is a great enhancement for certain cloud use cases, such as: On-demand dev/test/lab environments - Freely start and stop lab VMs so that they are only accumulating compute charges when being actively used.  "Bursting" load-balanced web applications - Provision a number of load-balanced VMs, but keep the minimum number of VMs running to support "normal" loads. Easily start-up the remaining VMs only when needed to support peak loads. Disaster Recovery - Start-up "cold" VMs when needed to recover from disaster scenarios. BUT ... there is a consideration to keep in mind when using the Windows Azure Management Portal to shutdown VMs: although performing a VM shutdown via the Windows Azure Management Portal causes that VM to no longer accumulate compute charges, it also deallocates the VM from fabric resources to which it was previously assigned.  These fabric resources include compute resources such as virtual CPU cores and memory, as well as network resources, such as IP addresses.  This means that when the VM is later started after being shutdown from the portal, the VM could be assigned a different IP address or placed on a different compute node within the fabric. In some cases, you may want to shutdown VMs using the old approach, where fabric resource assignments are maintained while the VM is in a shutdown state.  Specifically, you may wish to do this when temporarily shutting down or restarting a "7x24" VM as part of a maintenance activity.  Good news - you can still revert back to the old VM shutdown behavior when necessary by using the alternate VM shutdown approaches listed below.  Let's walk through each approach for performing a VM Shutdown action on Windows Azure so that we can understand the benefits and considerations of each... How many ways can I shutdown a VM? In Windows Azure Infrastructure Services, there's three general ways that can be used to safely shutdown VMs: Shutdown VM via Windows Azure Management Portal Shutdown Guest Operating System inside the VM Stop VM via Windows PowerShell using Windows Azure PowerShell Module Although each of these options performs a safe shutdown of the guest operation system and the VM itself, each option handles the VM shutdown end state differently. Shutdown VM via Windows Azure Management Portal When clicking the Shutdown button at the bottom of the Virtual Machines page in the Windows Azure Management Portal, the VM is safely shutdown and "deallocated" from fabric resources.  Shutdown button on Virtual Machines page in Windows Azure Management Portal  When the shutdown process completes, the VM will be shown on the Virtual Machines page with a "Stopped ( Deallocated )" status as shown in the figure below. Virtual Machine in a "Stopped (Deallocated)" Status "Deallocated" means that the VM configuration is no longer being actively associated with fabric resources, such as virtual CPUs, memory and networks. In this state, the VM will not continue to allocate compute charges, but since fabric resources are deallocated, the VM could receive a different internal IP address ( called "Dynamic IPs" or "DIPs" in Windows Azure ) the next time it is started.  TIP: If you are leveraging this shutdown option and consistency of DIPs is important to applications running inside your VMs, you should consider using virtual networks with your VMs.  Virtual networks permit you to assign a specific IP Address Space for use with VMs that are assigned to that virtual network.  As long as you start VMs in the same order in which they were originally provisioned, each VM should be reassigned the same DIP that it was previously using. What about consistency of External IP Addresses? Great question! External IP addresses ( called "Virtual IPs" or "VIPs" in Windows Azure ) are associated with the cloud service in which one or more Windows Azure VMs are running.  As long as at least 1 VM inside a cloud service remains in a "Running" state, the VIP assigned to a cloud service will be preserved.  If all VMs inside a cloud service are in a "Stopped ( Deallocated )" status, then the cloud service may receive a different VIP when VMs are next restarted. TIP: If consistency of VIPs is important for the cloud services in which you are running VMs, consider keeping one VM inside each cloud service in the alternate VM shutdown state listed below to preserve the VIP associated with the cloud service. Shutdown Guest Operating System inside the VM When performing a Guest OS shutdown or restart ( ie., a shutdown or restart operation initiated from the Guest OS running inside the VM ), the VM configuration will not be deallocated from fabric resources. In the figure below, the VM has been shutdown from within the Guest OS and is shown with a "Stopped" VM status rather than the "Stopped ( Deallocated )" VM status that was shown in the previous figure. Note that it may require a few minutes for the Windows Azure Management Portal to reflect that the VM is in a "Stopped" state in this scenario, because we are performing an OS shutdown inside the VM rather than through an Azure management endpoint. Virtual Machine in a "Stopped" Status VMs shown in a "Stopped" status will continue to accumulate compute charges, because fabric resources are still being reserved for these VMs.  However, this also means that DIPs and VIPs are preserved for VMs in this state, so you don't have to worry about VMs and cloud services getting different IP addresses when they are started in the future. Stop VM via Windows PowerShell In the latest version of the Windows Azure PowerShell Module, a new -StayProvisioned parameter has been added to the Stop-AzureVM cmdlet. This new parameter provides the flexibility to choose the VM configuration end result when stopping VMs using PowerShell: When running the Stop-AzureVM cmdlet without the -StayProvisioned parameter specified, the VM will be safely stopped and deallocated; that is, the VM will be left in a "Stopped ( Deallocated )" status just like the end result when a VM Shutdown operation is performed via the Windows Azure Management Portal.  When running the Stop-AzureVM cmdlet with the -StayProvisioned parameter specified, the VM will be safely stopped but fabric resource reservations will be preserved; that is the VM will be left in a "Stopped" status just like the end result when performing a Guest OS shutdown operation. So, with PowerShell, you can choose how Windows Azure should handle VM configuration and fabric resource reservations when stopping VMs on a case-by-case basis. TIP: It's important to note that the -StayProvisioned parameter is only available in the latest version of the Windows Azure PowerShell Module.  So, if you've previously downloaded this module, be sure to download and install the latest version to get this new functionality. Want to Learn More about Windows Azure Infrastructure Services? To learn more about Windows Azure Infrastructure Services, be sure to check-out these additional FREE resources: Become our next "Early Expert"! Complete the Early Experts "Cloud Quest" and build a multi-VM lab network in the cloud for FREE!  Build some cool scenarios! Check out our list of over 20+ Step-by-Step Lab Guides based on key scenarios that IT Pros are implementing on Windows Azure Infrastructure Services TODAY!  Looking forward to seeing you in the Cloud! - Keith Build Your Lab! Download Windows Server 2012 Don’t Have a Lab? Build Your Lab in the Cloud with Windows Azure Virtual Machines Want to Get Certified? Join our Windows Server 2012 "Early Experts" Study Group

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• Another Marketing Conference, part one – the best morning sessions.

  - by Roger Hart

  Yesterday I went to Another Marketing Conference. I honestly can’t tell if the title is just tipping over into smug, but in the balance of things that doesn’t matter, because it was a good conference. There was an enjoyable blend of theoretical and practical, and enough inter-disciplinary spread to keep my inner dilettante grinning from ear to ear. Sure, there was a bumpy bit in the middle, with two back-to-back sales pitches and a rather thin overview of the state of the web. But the signal:noise ratio at AMC2012 was impressively high. Here’s the first part of my write-up of the sessions. It’s a bit of a mammoth. It’s also a bit of a mash-up of what was said and what I thought about it. I’ll add links to the videos and slides from the sessions as they become available. Although it was in the morning session, I’ve not included Vanessa Northam’s session on the power of internal comms to build brand ambassadors. It’ll be in the next roundup, as this is already pushing 2.5k words. First, the important stuff. I was keeping a tally, and nobody said “synergy” or “leverage”. I did, however, hear the term “marketeers” six times. Shame on you – you know who you are. 1 – Branding in a post-digital world, Graham Hales This initially looked like being a sales presentation for Interbrand, but Graham pulled it out of the bag a few minutes in. He introduced a model for brand management that was essentially Plan >> Do >> Check >> Act, with Do and Check rolled up together, and went on to stress that this looks like on overall business management model for a reason. Brand has to be part of your overall business strategy and metrics if you’re going to care about it at all. This was the first iteration of what proved to be one of the event’s emergent themes: do it throughout the stack or don’t bother. Graham went on to remind us that brands, in so far as they are owned at all, are owned by and co-created with our customers. Advertising can offer a message to customers, but they provide the expression of a brand. This was a preface to talking about an increasingly chaotic marketplace, with increasingly hard-to-manage purchase processes. Services like Amazon reviews and TripAdvisor (four presenters would make this point) saturate customers with information, and give them a kind of vigilante power to comment on and define brands. Consequentially, they experience a number of “moments of deflection” in our sales funnels. Our control is lessened, and failure to engage can negatively-impact buying decisions increasingly poorly. The clearest example given was the failure of NatWest’s “caring bank” campaign, where staff in branches, customer support, and online presences didn’t align. A discontinuity of experience basically made the campaign worthless, and disgruntled customers talked about it loudly on social media. This in turn presented an opportunity to engage and show caring, but that wasn’t taken. What I took away was that brand (co)creation is ongoing and needs monitoring and metrics. But reciprocally, given you get what you measure, strategy and metrics must include brand if any kind of branding is to work at all. Campaigns and messages must permeate product and service design. What that doesn’t mean (and Graham didn’t say it did) is putting Marketing at the top of the pyramid, and having them bawl demands at Product Management, Support, and Development like an entitled toddler. It’s going to have to be collaborative, and session 6 on internal comms handled this really well. The main thing missing here was substantiating data, and the main question I found myself chewing on was: if we’re building brands collaboratively and in the open, what about the cultural politics of trolling? 2 – Challenging our core beliefs about human behaviour, Mark Earls This was definitely the best show of the day. It was also some of the best content. Mark talked us through nudging, behavioural economics, and some key misconceptions around decision making. Basically, people aren’t rational, they’re petty, reactive, emotional sacks of meat, and they’ll go where they’re led. Comforting stuff. Examples given were the spread of the London Riots and the “discovery” of the mountains of Kong, and the popularity of Susan Boyle, which, in turn made me think about Per Mollerup’s concept of “social wayshowing”. Mark boiled his thoughts down into four key points which I completely failed to write down word for word: People do, then think – Changing minds to change behaviour doesn’t work. Post-rationalization rules the day. See also: mere exposure effects. Spock < Kirk - Emotional/intuitive comes first, then we rationalize impulses. The non-thinking, emotive, reactive processes run much faster than the deliberative ones. People are not really rational decision makers, so  intervening with information may not be appropriate. Maximisers or satisficers? – Related to the last point. People do not consistently, rationally, maximise. When faced with an abundance of choice, they prefer to satisfice than evaluate, and will often follow social leads rather than think. Things tend to converge – Behaviour trends to a consensus normal. When faced with choices people overwhelmingly just do what they see others doing. Humans are extraordinarily good at mirroring behaviours and receiving influence. People “outsource the cognitive load” of choices to the crowd. Mark’s headline quote was probably “the real influence happens at the table next to you”. Reference examples, word of mouth, and social influence are tremendously important, and so talking about product experiences may be more important than talking about products. This reminded me of Kathy Sierra’s “creating bad-ass users” concept of designing to make people more awesome rather than products they like. If we can expose user-awesome, and make sharing easy, we can normalise the behaviours we want. If we normalize the behaviours we want, people should make and post-rationalize the buying decisions we want.  Where we need to be: “A bigger boy made me do it” Where we are: “a wizard did it and ran away” However, it’s worth bearing in mind that some purchasing decisions are personal and informed rather than social and reactive. There’s a quadrant diagram, in fact. What was really interesting, though, towards the end of the talk, was some advice for working out how social your products might be. The standard technology adoption lifecycle graph is essentially about social product diffusion. So this idea isn’t really new. Geoffrey Moore’s “chasm” idea may not strictly apply. However, his concepts of beachheads and reference segments are exactly what is required to normalize and thus enable purchase decisions (behaviour change). The final thing is that in only very few categories does a better product actually affect purchase decision. Where the choice is personal and informed, this is true. But where it’s personal and impulsive, or in any way social, “better” is trumped by popularity, endorsement, or “point of sale salience”. UX, UCD, and e-commerce know this to be true. A better (and easier) experience will always beat “more features”. Easy to use, and easy to observe being used will beat “what the user says they want”. This made me think about the astounding stickiness of rational fallacies, “common sense” and the pathological willful simplifications of the media. Rational fallacies seem like they’re basically the heuristics we use for post-rationalization. If I were profoundly grimy and cynical, I’d suggest deploying a boat-load in our messaging, to see if they’re really as sticky and appealing as they look. 4 – Changing behaviour through communication, Stephen Donajgrodzki This was a fantastic follow up to Mark’s session. Stephen basically talked us through some tactics used in public information/health comms that implement the kind of behavioural theory Mark introduced. The session was largely about how to get people to do (good) things they’re predisposed not to do, and how communication can (and can’t) make positive interventions. A couple of things stood out, in particular “implementation intentions” and how they can be linked to goals. For example, in order to get people to check and test their smoke alarms (a goal intention, rarely actualized  an information campaign will attempt to link this activity to the clocks going back or forward (a strong implementation intention, well-actualized). The talk reinforced the idea that making behaviour changes easy and visible normalizes them and makes them more likely to succeed. To do this, they have to be embodied throughout a product and service cycle. Experiential disconnects undermine the normalization. So campaigns, products, and customer interactions must be aligned. This is underscored by the second section of the presentation, which talked about interventions and pre-conditions for change. Taking the examples of drug addiction and stopping smoking, Stephen showed us a framework for attempting (and succeeding or failing in) behaviour change. He noted that when the change is something people fundamentally want to do, and that is easy, this gets a to simpler. Coordinated, easily-observed environmental pressures create preconditions for change and build motivation. (price, pub smoking ban, ad campaigns, friend quitting, declining social acceptability) A triggering even leads to a change attempt. (getting a cold and panicking about how bad the cough is) Interventions can be made to enable an attempt (NHS services, public information, nicotine patches) If it succeeds – yay. If it fails, there’s strong negative enforcement. Triggering events seem largely personal, but messaging can intervene in the creation of preconditions and in supporting decisions. Stephen talked more about systems of thinking and “bounded rationality”. The idea being that to enable change you need to break through “automatic” thinking into “reflective” thinking. Disruption and emotion are great tools for this, but that is only the start of the process. It occurs to me that a great deal of market research is focused on determining triggers rather than analysing necessary preconditions. Although they are presumably related. The final section talked about setting goals. Marketing goals are often seen as deriving directly from business goals. However, marketing may be unable to deliver on these directly where decision and behaviour-change processes are involved. In those cases, marketing and communication goals should be to create preconditions. They should also consider priming and norms. Content marketing and brand awareness are good first steps here, as brands can be heuristics in decision making for choice-saturated consumers, or those seeking education. 5 – The power of engaged communities and how to build them, Harriet Minter (the Guardian) The meat of this was that you need to let communities define and establish themselves, and be quick to react to their needs. Harriet had been in charge of building the Guardian’s community sites, and learned a lot about how they come together, stabilize  grow, and react. Crucially, they can’t be about sales or push messaging. A community is not just an audience. It’s essential to start with what this particular segment or tribe are interested in, then what they want to hear. Eventually you can consider – in light of this – what they might want to buy, but you can’t start with the product. A community won’t cohere around one you’re pushing. Her tips for community building were (again, sorry, not verbatim): Set goals Have some targets. Community building sounds vague and fluffy, but you can have (and adjust) concrete goals. Think like a start-up This is the “lean” stuff. Try things, fail quickly, respond. Don’t restrict platforms Let the audience choose them, and be aware of their differences. For example, LinkedIn is very different to Twitter. Track your stats Related to the first point. Keeping an eye on the numbers lets you respond. They should be qualified, however. If you want a community of enterprise decision makers, headcount alone may be a bad metric – have you got CIOs, or just people who want to get jobs by mingling with CIOs? Build brand advocates Do things to involve people and make them awesome, and they’ll cheer-lead for you. The last part really got my attention. Little bits of drive-by kindness go a long way. But more than that, genuinely helping people turns them into powerful advocates. Harriet gave an example of the Guardian engaging with an aspiring journalist on its Q&A forums. Through a series of serendipitous encounters he became a BBC producer, and now enthusiastically speaks up for the Guardian community sites. Cultivating many small, authentic, influential voices may have a better pay-off than schmoozing the big guys. This could be particularly important in the context of Mark and Stephen’s models of social, endorsement-led, and example-led decision making. There’s a lot here I haven’t covered, and it may be worth some follow-up on community building. Thoughts I was quite sceptical of nudge theory and behavioural economics. First off it sounds too good to be true, and second it sounds too sinister to permit. But I haven’t done the background reading. So I’m going to, and if it seems to hold real water, and if it’s possible to do it ethically (Stephen’s presentations suggests it may be) then it’s probably worth exploring. The message seemed to be: change what people do, and they’ll work out why afterwards. Moreover, the people around them will do it too. Make the things you want them to do extraordinarily easy and very, very visible. Normalize and support the decisions you want them to make, and they’ll make them. In practice this means not talking about the thing, but showing the user-awesome. Glib? Perhaps. But it feels worth considering. Also, if I ever run a marketing conference, I’m going to ban speakers from using examples from Apple. Quite apart from not being consistently generalizable, it’s becoming an irritating cliché.

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• Disk is spinning down each minute, unable to disable it

  - by lzap

  I played with spindown and APM settings of my Samsung discs and now they spin down every minute. I want to disable it, but it seems it does not accept any of the spindown time or APM values. Nothing works, it's all the same. Please help what values should be proper for it. I do not want it to spin down at all. /dev/sda: ATA device, with non-removable media Model Number: SAMSUNG HD154UI Serial Number: S1Y6J1KZ206527 Firmware Revision: 1AG01118 Standards: Used: ATA-8-ACS revision 3b Supported: 7 6 5 4 Configuration: Logical max current cylinders 16383 16383 heads 16 16 sectors/track 63 63 -- CHS current addressable sectors: 16514064 LBA user addressable sectors: 268435455 LBA48 user addressable sectors: 2930277168 Logical/Physical Sector size: 512 bytes device size with M = 1024*1024: 1430799 MBytes device size with M = 1000*1000: 1500301 MBytes (1500 GB) cache/buffer size = unknown Capabilities: LBA, IORDY(can be disabled) Queue depth: 32 Standby timer values: spec'd by Standard, no device specific minimum R/W multiple sector transfer: Max = 16 Current = 16 Advanced power management level: 60 Recommended acoustic management value: 254, current value: 0 DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6 udma7 Cycle time: min=120ns recommended=120ns PIO: pio0 pio1 pio2 pio3 pio4 Cycle time: no flow control=120ns IORDY flow control=120ns Commands/features: Enabled Supported: * SMART feature set Security Mode feature set * Power Management feature set * Write cache * Look-ahead * Host Protected Area feature set * WRITE_BUFFER command * READ_BUFFER command * NOP cmd * DOWNLOAD_MICROCODE * Advanced Power Management feature set Power-Up In Standby feature set * SET_FEATURES required to spinup after power up SET_MAX security extension Automatic Acoustic Management feature set * 48-bit Address feature set * Device Configuration Overlay feature set * Mandatory FLUSH_CACHE * FLUSH_CACHE_EXT * SMART error logging * SMART self-test Media Card Pass-Through * General Purpose Logging feature set * 64-bit World wide name * WRITE_UNCORRECTABLE_EXT command * {READ,WRITE}_DMA_EXT_GPL commands * Segmented DOWNLOAD_MICROCODE * Gen1 signaling speed (1.5Gb/s) * Gen2 signaling speed (3.0Gb/s) * Native Command Queueing (NCQ) * Host-initiated interface power management * Phy event counters * NCQ priority information DMA Setup Auto-Activate optimization Device-initiated interface power management * Software settings preservation * SMART Command Transport (SCT) feature set * SCT Long Sector Access (AC1) * SCT LBA Segment Access (AC2) * SCT Error Recovery Control (AC3) * SCT Features Control (AC4) * SCT Data Tables (AC5) Security: Master password revision code = 65534 supported not enabled not locked frozen not expired: security count supported: enhanced erase 326min for SECURITY ERASE UNIT. 326min for ENHANCED SECURITY ERASE UNIT. Logical Unit WWN Device Identifier: 50024e900300cca3 NAA : 5 IEEE OUI : 0024e9 Unique ID : 00300cca3 Checksum: correct I have the very same disc which I did not "tuned" and it does not spin. But I do not know where to read the settings from. The hdparm only shows this: Advanced power management level: 60 Recommended acoustic management value: 254, current value: 0 Edit: It seems the issue was tuned daemon in RHEL6. It was too aggressive, I turned off disc tuning and it seems they are no longer spinning down.

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• stdout, stderr, and what else? (going insane parsing slapadd output)

  - by user64204

  I am using slapadd to restore a backup. That backup contains 45k entries which takes a while to restore so I need to get some progress update from slapadd. Luckily for me there is the -v switch which gives an output similar to this one: added: "[email protected],ou=People,dc=example,dc=org" (00003d53) added: "[email protected],ou=People,dc=example,dc=org" (00003d54) added: "[email protected],ou=People,dc=example,dc=org" (00003d55) .######## 44.22% eta 05m05s elapsed 04m spd 29.2 k/s added: "[email protected],ou=People,dc=example,dc=org" (00003d56) added: "[email protected],ou=People,dc=example,dc=org" (00003d57) added: "[email protected],ou=People,dc=example,dc=org" (00003d58) added: "[email protected],ou=People,dc=example,dc=org" (00003d59) Every N entries added, slapadd writes a progress update output line (.######## 44.22% eta 05m05s elapsed ...) which I want to keep and an output line for every entry created which I want to hide because it exposes people's email address but still want to count them to know how many users were imported The way I thought about hiding emails and showing the progress update is this: $ slapadd -v ... 2>&1 | tee log.txt | grep '########' # => would give me real-time progress update $ grep "added" log.txt | wc -l # => once backup has been restored I would know how many users were added I tried different variations of the above, and whatever I try I can't grep the progress update output line. I traced slapadd as follows: sudo strace slapadd -v ... And here is what I get: write(2, "added: \"[email protected]"..., 78added: "[email protected],ou=People,dc=example,dc=org" (00000009) ) = 78 gettimeofday({1322645227, 253338}, NULL) = 0 _######## 44.22% eta 05m05s elapsed 04m spd 29.2 k/s ) = 80 write(2, "\n", 1 ) As you can see, the percentage line isn't sent to either stdout or stderr (FYI I have validated with known working and failing commands that 2 is stderr and 1 is stdout) Q1: Where is the progress update output line going? Q2: How can I grep on it while sending stderr to a file? Additional info: I'm running Openldap 2.4.21 on ubuntu server 10.04

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• Simple, centralized user management on a small LAN - NIS or LDAP?

  - by einpoklum

  I'm setting up a small LAN for my team. It will, for all intents and purposes, not be connected to any external networks. I would it to have centralized control of user accounts (at least, I think I'd like that; I'm also considering using puppet, so theoretically I could just push /etc/passwd changes, or something). The number of machines is fixed, but not very small. Mostly they're 'attached' to a single user, but sometimes people work remotely on someone else's box; and there are a couple of servers. I've read this question, but my scenario is much simpler (even simpler than in this question) and I'd like to do something (relatively) quick, with not much hassle, but not a dirty totally-insecure hack. Is NIS relevant for my scenario? If not, what's the most hassle-free way to set up LDAP (or LDAP+Kerberos) to achieve the same? Notes: I have no experience with setting up either NIS or LDAP. We use Debian-flavored Linux distributions, mainly Kubuntu 12.04 (not my choice, but that's the way it is).

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• What is the correct approach i should use for an application that requires amazon S3 uploads and SimpleDB data management?

  - by Luis Oscar

  I am developing an application for iOS and that is going smoothly, the problem is that I am very new at server sided things. I am totally confused about how to correctly use Amazon Web Services for this purpose. What I want to do is very simple. I want my application to be able to query a servlet hosted in EC2 to be able to retrieve pictures and data based on some criteria from S3 and SImpleDB respectively. Also the application should be able to upload pictures into a S3 bucket and register the information in the SImpleDB. My main concerns are security and costs, So far i was using Amazon Token Vending Machine but I haven't been successful when trying to customize it, and while researching I discovered that on the long run it is very expensive. The ultimate goal is to handle a "social" picture service for my iOS application. Being able to register new users, authenticate these users. See what permissions they have to which pictures from the bucked. And all this without having to worry about Third party people from accessing the private pictures of my users. Sorry for this question but I am really clueless about how to handle this... I have tried reading many articles but all these server stuff looks very scary.

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• Was ist EPPM?

  - by britta wolf

  Unternehmen müssen schnell auf kurzfristige Veränderungen am Markt und veränderte Projekt- und Programmvoraussetzungen reagieren und gleichzeitig für klare Strukturen und umsetzbare Informationen in heterogenen Projekt-Teams sorgen. EPPM-Lösungen bieten Organisationen mit vielen Projekten die Möglichkeit einer intelligenten Programm- und Projektverwaltung — von kleinen und einfachen bis hin zu großen und komplexen Vorhaben. ermöglichen fundiertere Entscheidungen im Portfolio-Management und umfassende Einblicke in relevante Informationen in Echtzeit. Es lassen sich Risiken und Chancen von Projekten und Programmen durch Funktionen in den Bereichen Projektmanagement, Zusammenarbeit, Kontrolle zuverlässig bewerten. So können Projekte zeit- und budgetgerecht und in der vorgesehen Qualität und Form durchgeführt werden. Enterprise Project Portfolio Management – Die Synergie von Portfolio Management und Project Management mit Oracle Primavera ! Gerne stellen wir Ihnen auf Mailanfrage diese beiden u.a. Präsentationen zur Verfügung: Enterprise Project Portfolio Management  - die richtigen Projekte auswählen und diese dann richtig durchführen Portfolio and Project Management - Investitionsideen sammeln, Szenarien planen, die richtigen Investitionen auswählen und bis zum Lebenszyklusende steuern Wir empfehlen Ihnen ausserdem diese Links: Deutsche Oracle Primavera Webseite - Schnelleinführung ins Thema, Webcasts, Veranstaltungen, Info zur Online Community, Broschüren/Whitepapers usw. Oracle's Primavera Resource Library - Ausführliche Sammlung von englischen Demos,Web-und Podcasts, Broschüren, Special Reports usw.

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• Boost your infrastructure with Coherence into the Cloud

  - by Nino Guarnacci

  Authors: Nino Guarnacci & Francesco Scarano,  at this URL could be found the original article:  http://blogs.oracle.com/slc/coherence_into_the_cloud_boost. Thinking about the enterprise cloud, come to mind many possible configurations and new opportunities in enterprise environments. Various customers needs that serve as guides to this new trend are often very different, but almost always united by two main objectives: Elasticity of infrastructure both Hardware and Software Investments related to the progressive needs of the current infrastructure Characteristics of innovation and economy. A concrete use case that I worked on recently demanded the fulfillment of two basic requirements of economy and innovation.The client had the need to manage a variety of data cache, which can process complex queries and parallel computational operations, maintaining the caches in a consistent state on different server instances, on which the application was installed.In addition, the customer was looking for a solution that would allow him to manage the likely situations in load peak during certain times of the year.For this reason, the customer requires a replication site, on which convey part of the requests during periods of peak; the desire was, however, to prevent the immobilization of investments in owned hardware-software architectures; so, to respond to this need, it was requested to seek a solution based on Cloud technologies and architectures already offered by the market. Coherence can already now address the requirements of large cache between different nodes in the cluster, providing further technology to search and parallel computing, with the simultaneous use of all hardware infrastructure resources. Moreover, thanks to the functionality of "Push Replication", which can replicate and update the information contained in the cache, even to a site hosted in the cloud, it is satisfied the need to make resilient infrastructure that can be based also on nodes temporarily housed in the Cloud architectures. There are different types of configurations that can be realized using the functionality "Push-Replication" of Coherence. Configurations can be either: Active - Passive  Hub and Spoke Active - Active Multi Master Centralized Replication Whereas the architecture of this particular project consists of two sites (Site 1 and Site Cloud), between which only Site 1 is enabled to write into the cache, it was decided to adopt an Active-Passive Configuration type (Hub and Spoke). If, however, the requirement should change over time, it will be particularly easy to change this configuration in an Active-Active configuration type. Although very simple, the small sample in this post, inspired by the specific project is effective, to better understand the features and capabilities of Coherence and its configurations. Let's create two distinct coherence cluster, located at miles apart, on two different domain contexts, one of them "hosted" at home (on-premise) and the other one hosted by any cloud provider on the network (or just the same laptop to test it :)). These two clusters, which we call Site 1 and Site Cloud, will contain the necessary information, so a simple client can insert data only into the Site 1. On both sites will be subscribed a listener, who listens to the variations of specific objects within the various caches. To implement these features, you need 4 simple classes: CachedResponse.java Represents the POJO class that will be inserted into the cache, and fulfills the task of containing useful information about the hypothetical links navigation ResponseSimulatorHelper.java Represents a link simulator, which has the task of randomly creating objects of type CachedResponse that will be added into the caches CacheCommands.java Represents the model of our example, because it is responsible for receiving instructions from the controller and performing basic operations against the cache, such as insert, delete, update, listening, objects within the cache Shell.java It is our controller, which give commands to be executed within the cache of the two Sites So, summarily, we execute the java class "Shell", asking it to put into the cache 100 objects of type "CachedResponse" through the java class "CacheCommands", then the simulator "ResponseSimulatorHelper" will randomly create new instances of objects "CachedResponse ". Finally, the Shell class will listen to for events occurring within the cache on the Site Cloud, while insertions and deletions are performed on Site 1. Now, we realize the two configurations of two respective sites / cluster: Site 1 and Site Cloud.For the Site 1 we define a cache of type "distributed" with features of "read and write", using the cache class store for the "push replication", a functionality offered by the project "incubator" of Oracle Coherence.For the "Site Cloud" we expect even the definition of “distributed” cache type with tcp proxy feature enabled, so it can receive updates from Site 1.  Coherence Cache Config XML file for "storage node" on "Site 1" site1-prod-cache-config.xml Coherence Cache Config XML file for "storage node" on "Site Cloud" site2-prod-cache-config.xml For two clients "Shell" which will connect respectively to the two clusters we have provided two easy access configurations.  Coherence Cache Config XML file for Shell on "Site 1" site1-shell-prod-cache-config.xml Coherence Cache Config XML file for Shell on "Site Cloud" site2-shell-prod-cache-config.xml Now, we just have to get everything and run our tests. To start at least one "storage" node (which holds the data) for the "Cloud Site", we can run the standard class  provided OOTB by Oracle Coherence com.tangosol.net.DefaultCacheServer with the following parameters and values:-Xmx128m-Xms64m-Dcom.sun.management.jmxremote -Dtangosol.coherence.management=all -Dtangosol.coherence.management.remote=true -Dtangosol.coherence.distributed.localstorage=true -Dtangosol.coherence.cacheconfig=config/site2-prod-cache-config.xml-Dtangosol.coherence.clusterport=9002-Dtangosol.coherence.site=SiteCloud To start at least one "storage" node (which holds the data) for the "Site 1", we can perform again the standard class provided by Coherence  com.tangosol.net.DefaultCacheServer with the following parameters and values:-Xmx128m-Xms64m-Dcom.sun.management.jmxremote -Dtangosol.coherence.management=all -Dtangosol.coherence.management.remote=true -Dtangosol.coherence.distributed.localstorage=true -Dtangosol.coherence.cacheconfig=config/site1-prod-cache-config.xml-Dtangosol.coherence.clusterport=9001-Dtangosol.coherence.site=Site1 Then, we start the first client "Shell" for the "Cloud Site", launching the java class it.javac.Shell  using these parameters and values: -Xmx64m-Xms64m-Dcom.sun.management.jmxremote -Dtangosol.coherence.management=all -Dtangosol.coherence.management.remote=true -Dtangosol.coherence.distributed.localstorage=false -Dtangosol.coherence.cacheconfig=config/site2-shell-prod-cache-config.xml-Dtangosol.coherence.clusterport=9002-Dtangosol.coherence.site=SiteCloud Finally, we start the second client "Shell" for the "Site 1", re-launching a new instance of class  it.javac.Shell  using  the following parameters and values: -Xmx64m-Xms64m-Dcom.sun.management.jmxremote -Dtangosol.coherence.management=all -Dtangosol.coherence.management.remote=true -Dtangosol.coherence.distributed.localstorage=false -Dtangosol.coherence.cacheconfig=config/site1-shell-prod-cache-config.xml-Dtangosol.coherence.clusterport=9001-Dtangosol.coherence.site=Site1  And now, let’s execute some tests to validate and better understand our configuration. TEST 1The purpose of this test is to load the objects into the "Site 1" cache and seeing how many objects are cached on the "Site Cloud". Within the "Shell" launched with parameters to access the "Site 1", let’s write and run the command: load test/100 Within the "Shell" launched with parameters to access the "Site Cloud" let’s write and run the command: size passive-cache Expected result If all is OK, the first "Shell" has uploaded 100 objects into a cache named "test"; consequently the "push-replication" functionality has updated the "Site Cloud" by sending the 100 objects to the second cluster where they will have been posted into a respective cache, which we named "passive-cache". TEST 2The purpose of this test is to listen to deleting and adding events happening on the "Site 1" and that are replicated within the cache on "Cloud Site". In the "Shell" launched with parameters to access the "Site Cloud" let’s write and run the command: listen passive-cache/name like '%' or a "cohql" query, with your preferred parameters In the "Shell" launched with parameters to access the "Site 1" let’s write and run the following commands: load test/10 load test2/20 delete test/50 Expected result If all is OK, the "Shell" to Site Cloud let us to listen to all the add and delete events within the cache "cache-passive", whose objects satisfy the query condition "name like '%' " (ie, every objects in the cache; you could change the tests and create different queries).Through the Shell to "Site 1" we launched the commands to add and to delete objects on different caches (test and test2). With the "Shell" running on "Site Cloud" we got the evidence (displayed or printed, or in a log file) that its cache has been filled with events and related objects generated by commands executed from the" Shell "on" Site 1 ", thanks to "push-replication" feature.  Other tests can be performed, such as, for example, the subscription to the events on the "Site 1" too, using different "cohql" queries, changing the cache configuration,  to effectively demonstrate both the potentiality and  the versatility produced by these different configurations, even in the cloud, as in our case. More information on how to configure Coherence "Push Replication" can be found in the Oracle Coherence Incubator project documentation at the following link: http://coherence.oracle.com/display/INC10/Home More information on Oracle Coherence "In Memory Data Grid" can be found at the following link: http://www.oracle.com/technetwork/middleware/coherence/overview/index.html To download and execute the whole sources and configurations of the example explained in the above post,  click here to download them; After download the last available version of the Push-Replication Pattern library implementation from the Oracle Coherence Incubator site, and download also the related and required version of Oracle Coherence. For simplicity the required .jarS to execute the example (that can be found into the Push-Replication-Pattern  download and Coherence Distribution download) are: activemq-core-5.3.1.jar activemq-protobuf-1.0.jar aopalliance-1.0.jar coherence-commandpattern-2.8.4.32329.jar coherence-common-2.2.0.32329.jar coherence-eventdistributionpattern-1.2.0.32329.jar coherence-functorpattern-1.5.4.32329.jar coherence-messagingpattern-2.8.4.32329.jar coherence-processingpattern-1.4.4.32329.jar coherence-pushreplicationpattern-4.0.4.32329.jar coherence-rest.jar coherence.jar commons-logging-1.1.jar commons-logging-api-1.1.jar commons-net-2.0.jar geronimo-j2ee-management_1.0_spec-1.0.jar geronimo-jms_1.1_spec-1.1.1.jar http.jar jackson-all-1.8.1.jar je.jar jersey-core-1.8.jar jersey-json-1.8.jar jersey-server-1.8.jar jl1.0.jar kahadb-5.3.1.jar miglayout-3.6.3.jar org.osgi.core-4.1.0.jar spring-beans-2.5.6.jar spring-context-2.5.6.jar spring-core-2.5.6.jar spring-osgi-core-1.2.1.jar spring-osgi-io-1.2.1.jar At this URL could be found the original article: http://blogs.oracle.com/slc/coherence_into_the_cloud_boost Authors: Nino Guarnacci & Francesco Scarano

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• How to Generate XBRL from Oracle's Applications

  - by Theresa Hickman

  I've been getting quite a few emails asking how Oracle supports XBRL. As of June 2011, all public US companies were required to produce XBRL-based financial statements to the SEC. The latest XBRL 2.1 specifications are supported by Oracle Hyperion Disclosure Management, which supports the XBRL tagging of financial statements as well as the disclosures and footnotes within your 10K and 10Q filings. Because many of our customers use Hyperion Financial Management (HFM) for their consolidation needs, they simply generate XBRL statements from their consolidated financial results. Click here to watch a 3 min demo about this cool tool. Question: What if you don't use Hyperion Financial Management, and you only use E-Business Suite General Ledger or PeopleSoft General Ledger? Answer: No problem, all you need is Hyperion Disclosure Management to generate XBRL from your general ledger. Here are the steps: Upload the XBRL taxonomy from the SEC or XBRL website into Hyperion Disclosure Management. Publish your financial statements out of general ledger to Excel. Perform the XBRL tag mapping from the Excel output to Hyperion Disclosure Management.

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• Metrics - A little knowledge can be a dangerous thing (or 'Why you're not clever enough to interpret metrics data')

  - by Jason Crease

  At RedGate Software, I work on a .NET obfuscator  called SmartAssembly.  Various features of it use a database to store various things (exception reports, name-mappings, etc.) The user is given the option of using either a SQL-Server database (which requires them to have Microsoft SQL Server), or a Microsoft Access MDB file (which requires nothing). MDB is the default option, but power-users soon switch to using a SQL Server database because it offers better performance and data-sharing. In the fashionable spirit of optimization and metrics, an obvious product-management question is 'Which is the most popular? SQL Server or MDB?' We've collected data about this fact, using our 'Feature-Usage-Reporting' technology (available as part of SmartAssembly) and more recently our 'Application Metrics' technology: Parameter Number of users % of total users Number of sessions Number of usages SQL Server 28 19.0 8115 8115 MDB 114 77.6 1449 1449 (As a disclaimer, please note than SmartAssembly has far more than 132 users . This data is just a selection of one build) So, it would appear that SQL-Server is used by fewer users, but more often. Great. But here's why these numbers are useless to me: Only the original developers understand the data What does a single 'usage' of 'MDB' mean? Does this happen once per run? Once per option change? On clicking the 'Obfuscate Now' button? When running the command-line version or just from the UI version? Each question could skew the data 10-fold either way, and the answers only known by the developer that instrumented the application in the first place. In other words, only the original developer can interpret the data - product-managers cannot interpret the data unaided. Most of the data is from uninterested users About half of people who download and run a free-trial from the internet quit it almost immediately. Only a small fraction use it sufficiently to make informed choices. Since the MDB option is the default one, we don't know how many of those 114 were people CHOOSING to use the MDB, or how many were JUST HAPPENING to use this MDB default for their 20-second trial. This is a problem we see across all our metrics: Are people are using X because it's the default or are they using X because they want to use X? We need to segment the data further - asking what percentage of each percentage meet our criteria for an 'established user' or 'informed user'. You end up spending hours writing sophisticated and dubious SQL queries to segment the data further. Not fun. You can't find out why they used this feature Metrics can answer the when and what, but not the why. Why did people use feature X? If you're anything like me, you often click on random buttons in unfamiliar applications just to explore the feature-set. If we listened uncritically to metrics at RedGate, we would eliminate the most-important and more-complex features which people actually buy the software for, leaving just big buttons on the main page and the About-Box. "Ah, that's interesting!" rather than "Ah, that's actionable!" People do love data. Did you know you eat 1201 chickens in a lifetime? But just 4 cows? Interesting, but useless. Often metrics give you a nice number: '5.8% of users have 3 or more monitors' . But unless the statistic is both SUPRISING and ACTIONABLE, it's useless. Most metrics are collected, reviewed with lots of cooing. and then forgotten. Unless a piece-of-data could change things, it's useless collecting it. People get obsessed with significance levels The first things that lots of people do with this data is do a t-test to get a significance level ("Hey! We know with 99.64% confidence that people prefer SQL Server to MDBs!") Believe me: other causes of error/misinterpretation in your data are FAR more significant than your t-test could ever comprehend. Confirmation bias prevents objectivity If the data appears to match our instinct, we feel satisfied and move on. If it doesn't, we suspect the data and dig deeper, plummeting down a rabbit-hole of segmentation and filtering until we give-up and move-on. Data is only useful if it can change our preconceptions. Do you trust this dodgy data more than your own understanding, knowledge and intelligence?  I don't. There's always multiple plausible ways to interpret/action any data Let's say we segment the above data, and get this data: Post-trial users (i.e. those using a paid version after the 14-day free-trial is over): Parameter Number of users % of total users Number of sessions Number of usages SQL Server 13 9.0 1115 1115 MDB 5 4.2 449 449 Trial users: Parameter Number of users % of total users Number of sessions Number of usages SQL Server 15 10.0 7000 7000 MDB 114 77.6 1000 1000 How do you interpret this data? It's one of: Mostly SQL Server users buy our software. People who can't afford SQL Server tend to be unable to afford or unwilling to buy our software. Therefore, ditch MDB-support. Our MDB support is so poor and buggy that our massive MDB user-base doesn't buy it.  Therefore, spend loads of money improving it, and think about ditching SQL-Server support. People 'graduate' naturally from MDB to SQL Server as they use the software more. Things are fine the way they are. We're marketing the tool wrong. The large number of MDB users represent uninformed downloaders. Tell marketing to aggressively target SQL Server users. To choose an interpretation you need to segment again. And again. And again, and again. Opting-out is correlated with feature-usage Metrics tends to be opt-in. This skews the data even further. Between 5% and 30% of people choose to opt-in to metrics (often called 'customer improvement program' or something like that). Casual trial-users who are uninterested in your product or company are less likely to opt-in. This group is probably also likely to be MDB users. How much does this skew your data by? Who knows? It's not all doom and gloom. There are some things metrics can answer well. Environment facts. How many people have 3 monitors? Have Windows 7? Have .NET 4 installed? Have Japanese Windows? Minor optimizations.  Is the text-box big enough for average user-input? Performance data. How long does our app take to start? How many databases does the average user have on their server? As you can see, questions about who-the-user-is rather than what-the-user-does are easier to answer and action. Conclusion Use SmartAssembly. If not for the metrics (called 'Feature-Usage-Reporting'), then at least for the obfuscation/error-reporting. Data raises more questions than it answers. Questions about environment are the easiest to answer.

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• Now Available: Profit November 2012

  - by user462779

  The November 2012 issue of Profit is now available. In the five years I've worked on Profit, there has been measurable interest in content related to project management. Stories featuring project management as a key component have resulted in extra clicks, likes, and RTs (for you Twitter users) from our readers. I've chatted about this with Oracle customers, partners, and experts and received an assortment of ideas about why this might be. This issue of Profit is a bit of a culmination of those conversations, and the trends that are driving interest in project management best practices. Also, two online developments for Profit: check out my newly relaunched blog, Editor's Notebook, at blogs.oracle.com/profit, where readers can get a peek at the development of each issue of Profit as it happens. We've also launched a new LinkedIn group for our social media-inclined readers. In this issue: Three Keys to Project Management What can organizations with world-class project management teach the rest of us? Strong Medicine Gilead Sciences simplifies business processes to establish a foundation for continued growth. Architects of Reform Enterprise architecture plays an essential role in establishing Oregon as a leader in healthcare reform. Answering the Call Turkcell CIO Ilker Kuruoz finds IT-powered growth and innovation to be the calling card for success. Projected Results Sound project management practices and technology can have an immediate impact on the bottom line. Preparing for Impact Plans for dealing with enterprise information will define the big data winners. Is one issue of Profit not enough to get you through to February? Visit the Profit archives, or follow @OracleProfit on Twitter for a daily dose of enterprise technology news from Profit.

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• Multiple vulnerabilities in Firefox

  - by Ritwik Ghoshal

  CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-3982 Denial of service (DoS) vulnerability 10.0 Firefox Solaris 10 SPARC: 145080-13 X86: 145081-12 CVE-2012-3983 Denial of service (DoS) vulnerability 10.0 CVE-2012-3986 Permissions, Privileges, and Access Controls vulnerability 6.4 CVE-2012-3988 Resource Management Errors vulnerability 9.3 CVE-2012-3990 Resource Management Errors vulnerability 10.0 CVE-2012-3991 Permissions, Privileges, and Access Controls vulnerability 9.3 CVE-2012-3992 Permissions, Privileges, and Access Controls vulnerability 5.8 CVE-2012-3993 Design Error vulnerability 9.3 CVE-2012-3994 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2012-3995 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 10.0 CVE-2012-4179 Resource Management Errors vulnerability 10.0 CVE-2012-4180 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 10.0 CVE-2012-4181 Resource Management Errors vulnerability 10.0 CVE-2012-4182 Resource Management Errors vulnerability 10.0 CVE-2012-4183 Resource Management Errors vulnerability 10.0 CVE-2012-4184 Permissions, Privileges, and Access Controls vulnerability 9.3 CVE-2012-4185 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 10.0 CVE-2012-4186 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 10.0 CVE-2012-4187 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 10.0 CVE-2012-4188 Improper Restriction of Operations within the Bounds of a Memory Buffer vulnerability 10.0 CVE-2012-4192 Permissions, Privileges, and Access Controls vulnerability 4.3 CVE-2012-4193 Design Error vulnerability 9.3 CVE-2012-4194 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2012-4195 Permissions, Privileges, and Access Controls vulnerability 5.1 CVE-2012-4196 Permissions, Privileges, and Access Controls vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page. Note: Solaris 10 patches SPARC: 145080-13 X86: 145081-12 contain the fix for all CVEs between Firefox version 10.0.7 and 10.0.12.

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• Hyperion Training from Oracle University

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} There is a great portfolio of the latest version of Hyperion Training from Oracle University, available at a discount for Oracle Partners, for example see these sets of courses: Disclosure Management Financial Close Management (2) Financial Data Quality Management (3) Hyperion Financial Management (14) Integrated Operational Planning Planning (13) Profitability Management (2) Public Sector Planning and Budgeting (3) Smart View (9) Strategic Finance Data Relationship Management (3) Crystal Ball (4)

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• Cloud – the forecast is improving

  - by Rob Farley

  There is a lot of discussion about “the cloud”, and how that affects people’s data stories. Today the discussion enters the realm of T-SQL Tuesday, hosted this month by Jorge Segarra. Over the years, companies have invested a lot in making sure that their data is good, and I mean every aspect of it – the quality of it, the security of it, the performance of it, and more. Experts such as those of us at LobsterPot Solutions have helped these companies with this, and continue to work with clients to make sure that data is a strong part of their business, not an oversight. Whether business intelligence systems are being utilised or not, every business needs to be able to rely on its data, and have the confidence in it. Data should be a foundation upon which a business is built. In the past, data had been stored in paper-based systems. Filing cabinets stored vital information. Today, people have server rooms with storage of various kinds, recognising that filing cabinets don’t necessarily scale particularly well. It’s easy to ‘lose’ data in a filing cabinet, when you have people who need to make sure that the sheets of paper are in the right spot, and that you know how things are stored. Databases help solve that problem, but still the idea of a large filing cabinet continues, it just doesn’t involve paper. If something happens to the physical ‘filing cabinet’, then the problems are larger still. Then the data itself is under threat. Many clients have generators in case the power goes out, redundant cables in case the connectivity dies, and spare servers in other buildings just in case they’re required. But still they’re maintaining filing cabinets. You see, people like filing cabinets. There’s something to be said for having your data ‘close’. Even if the data is not in readable form, living as bits on a disk somewhere, the idea that its home is ‘in the building’ is comforting to many people. They simply don’t want to move their data anywhere else. The cloud offers an alternative to this, and the human element is an obstacle. By leveraging the cloud, companies can have someone else look after their filing cabinet. A lot of people really don’t like the idea of this, partly because the administrators of the data, those people who could potentially log in with escalated rights and see more than they should be allowed to, who need to be trusted to respond if there’s a problem, are now a faceless entity in the cloud. But this doesn’t mean that the cloud is bad – this is simply a concern that some people may have. In new functionality that’s on its way, we see other hybrid mechanisms that mean that people can leverage parts of the cloud with less fear. Companies can use cloud storage to hold their backup data, for example, backups that have been encrypted and are therefore not able to be read by anyone (including administrators) who don’t have the right password. Companies can have a database instance that runs locally, but which has its data files in the cloud, complete with Transparent Data Encryption if needed. There can be a higher level of control, making the change easier to accept. Hybrid options allow people who have had fears (potentially very justifiable) to take a new look at the cloud, and to start embracing some of the benefits of the cloud (such as letting someone else take care of storage, high availability, and more) without losing the feeling of the data being close. @rob_farley

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• SOA Community Newsletter: nouvelle lettre !

  - by mseika

  SOA PARTNER COMMUNITY NEWSLETTERAUGUST 2012 Dear SOA partner community member Have you submitted your feedback on SOA Partner Community Survey 2012? This is the last chance to participate in the survey. We recommend you to complete the survey and help us to improve our SOA Community. Thanks to all attendees and trainers for their participation in the excellent Fusion Middleware Summer Camps held in Lisbon and Munich. I would also like to thank you for the great feedback and the nice reports provided by AMIS Technology Blog & Middleware by Link Consulting. Most of our courses have been overbooked, if you did not get a chance or missed it, we offer a wide range of online training and the course material. Key take-away from the advanced BPM course is to become an expert in ADF. Here is the course from Grant Ronald Learn Advanced ADF online available. The Link Consulting Team became experts in SOA Governance with EAMS and Oracle Enterprise Repository! We always encourage our community members to share their best practices and are very keen to publish it. Please let us know if you want to share your best practices through this medium.We encourage you to make use of the Specialization benefits - this month we are giving an opportunity to Promote Your SOA & BPM Events. Jürgen KressOracle SOA & BPM Partner Adoption EMEA NEW CONTENT Presentations & Training material OFM Summer CampsPromote Your SOA & BPM Events Advanced ADF Online, For Free By Grant BPM 11g Customer Stories & Solution Catalog & Process Accelerators Delivering SOA Governance with EAMS by Link Consulting Team WebLogic Server Provisioning and Patching News from our Partners & CommunityUpdated material by Oracle Connect and Network SOA Blogs SOA on Facebook SOA on LinkedIn SOA on Twitter Mix SOA Forum SOA Workspace PRESENTATIONS & TRAINING MATERIAL OFM SUMMER CAMPS Thanks to all attendees who invested their time and utilized the opportunity to attend the Summer Camps! Due to high demand of our most of the trainings, we had a long waiting list with more numbers of partners who are keen to attend it. We would like to give our special thanks to all trainers, who delivered excellent workshops! Most of the presentations and course material have been posted on our SOA Community Workspaceand WebLogic Community Workspace. You can access the content only if you are a registered community member. To register for the SOA Community please click here. You can register for the WebLogic Community here. To find out the first impressions of the event please visit our Facebook pages:www.facebook.com/WebLogicCommunity &www.facebook.com/soacommunity or Picasa AlbumThanks for the excellent blog posts from AMIS Technology Blog & Middleware by Link Consulting. Let us know if you published a twitter blog on@soacommunity & @wlscommunity. We will be pleased to publish it in our Newsletters. BPM Course Quotes “Its always easy, if you know, what you are doing” - Torsten Winterberg, Opitz“ The best ideas are the ideas from the best” - Filipe Sequeria, Primesoft “Best invest in the education in the last 12 months” - Richard Schaller, IPT “Practice best practice with the best instructor” - Graham Lamond Capgemini “If you have basic BPM knowledge, this is the course to really mater it” - Diogo Henriques Link Consulting “Very good trainers lot of work. Lot of fun as well” - Matthias Gris Workflow Factory “If you like to accelerate in Oracle come to the training to bring it all together” - Marcel van der Glind, Amis ADF Course Quotes "Excellent training, great opportunity to network!" - Frank Houweling, Amis "Lots of fun and good ideas" - Ana Santiago, GFI "Learn ADF, worth it Fusion Apps is the future" - Miguel Delgadillo, STO Consulting "The best way to learn Fusion Middleware from the #1" Alexandro Montantes, STO Consulting "Be advanced to to be the first” - Dimitar Petrov Fadata "Great opportunity to suck all the knowledge out of some very experienced product managers” - Wilfred von der Deijl, The Future Group WebLogic Course Quotes “Oracle trainings are the best” - Pedro Neto Novobas“ "Excellent training, well organized” - Pedro Antunh, Capgemini “This course dives you into Oracle WebLogic giving you a quick start on benefiting from Fusion Apps” - Leonardo Fernandes, Outsystems Additional Quotes “Thanks a lot again for organizing such a great and informative Summer Camp. Both training and networking were organized very professionally. I have gained tons of very useful Info, which will definitely help to increase quality of our future projects.” - Daniel Fasko fss-group.com I didn’t get the chance yesterday to thank you for a most enjoyable and thoroughly educational time I had in Munich over the last few days.” - Jeroen Bakker Ordina “Just to congratulate you on a great event, not only today but also in the previous days of training. As we know, a very good organization and, as a native Portuguese that knows Lisbon very good, a nice choice of places to visit. Looking forward to come again next year.” Pedro Miguel Neto, Novobase PROMOTE YOUR SOA & BPM EVENTS The Partner Event Publisher has just been made available to all SOA & BPM specialized partners in EMEA. Partners now have the opportunity to publish their events to theOracle.com/events site and spread the word on their upcoming live in-person and/or live webcast events. See the demo below and click here to read more information. ADVANCED ADF ONLINE, FOR FREE BY GRANT The second part of the advanced ADF online eCourse is Live now! This covers the advanced topics of region and region interaction as well as getting down and dirty with some of the layout features of ADF Faces, skinning and DVT components. The aim of this course is to give you a self-paced learning aid which covers the more advanced topics of ADF development. The content is developed by Product Management and our Curriculum development teams and is based on advanced training material we have been running internally for about 18 months. We will get started on the next chapter, but in the meantime, please have a look at chapters one and two. Back to top BPM 11G CUSTOMER STORIES & SOLUTION CATALOG & PROCESS ACCELERATORS Stories Everyone loves a good story on planning or implementing a BPM strategy. Everyone wants to hear how it was done before?, what worked?, what was achieved? If you have achieved success with BPM, we are very keen to hear your stories and examples of how your customers use it. We receive lots of requests from people who are thinking of using BPM to solve a specific problem or in combination with a specific technology to talk to someone who has done it before. These stories are invaluable. Drop down the details of anything you think is relevant with a bit of detail and we will follow up on it. As one good deed deserves another, we will do our best to give you stories if you need them to show that where you are going, others have treaded before. Send your stories to us using this e-mail link and we will share them among other like minded people. Solution Catalogue This summer, Oracle is launching a solution catalogue specifically intended for partners. If you have delivered a successful implementation in BPM and think it could be reused and applied again in a similar scenario in the same industry or in a similar environment, then we ware keen to know about it and will add it to the solution catalogue. The solution catalogue will showcase successful BPM solutions both inside and outside Oracle. Be in touch with us on this e-mail link and we will make sure to add your solution. Process AcceleratorsFinally if you have specific processes that you are expert on, you have implemented at a customer and you want to work with us on getting these productised, then we would love to know about it. The process accelerator programme is explained in the most recent SOA/BPM Community Newsletter but again feel free to contact us if you want to get involved. Good luck with BPM and let us know how we can help. Barry O'Reilly Director BPM [email protected] DELIVERING SOA GOVERNANCE WITH EAMS BY LINK CONSULTING TEAM In the last 12 years Link Consulting has been making its presence in specific areas such as Governance and Architecture, both in terms of practices and methodologies, products, know-how and technological expertise. The Enterprise Architecture Management System - Oracle Enterprise Edition (EAMS - OER Edition) is the result of this experience and combines the architecture management solution with OER in order to deliver a product specialized for SOA Governance that gathers the better of two worlds in solution that enables SOA Governance projects, initiatives and programs. Enterprise Architecture Management System Enterprise Architecture Management System (EAMS), is an automation based solution that enables the efficient management of Enterprise Architectures. The solution uses configured enterprise repositories and takes advantages of its features to provide automation capabilities to the users. EAMS provides capabilities to create/customize/analyze repository data, architectural blueprints, reports and analytic charts. Oracle Enterprise Repository Oracle Enterprise Repository (OER) is one of the major and central elements of the Oracle SOA Governance solution. Oracle Enterprise Repository provides the tools to manage and govern the metadata for any type of software asset, from business processes and services to patterns, frameworks, applications, components, and models. OER maps the relationships and inter-dependencies that connect those assets to improve impact analysis, promote and optimize their reuse, and measure their impact on the bottom line. It provides the visibility, feedback, controls, and analytics to keep your SOA on track to deliver business value. The intense focus on automation helps to overcome barriers to SOA adoption and streamline governance throughout the lifecycle. Core capabilities of the OER include: Asset Management Asset Lifecycle Management Usage Tracking Service Discovery Version Management Dependency Analysis Portfolio Management EAMS - OER Edition The solution takes the advantages and features from both products and combines them in a symbiotic tool that enhances the quality of SOA Governance Initiatives and Programs. EAMS is able to produce a vast number of outputs by combining its analytical engine, SOA-specific configurations and the assets in OER and other related tools, catalogs and repositories. The configurations encompass not only the extendable parametrization of the metadata but also fully configurable blueprints, PowerPoint reports, charts and queries. The SOA blueprints The solution comes with a set of predefined architectural representations that help the organization better perceive their SOA landscape. More blueprints can be easily created in order to accommodate the organizations needs in terms of detail, audience and metadata. Charts & Dashboards The solution encompasses a set of predefined charts and dashboards that promote a more agile way to control and explore the assets. Time Based Visualization All representations are time bound, and with EAMS - OER you can truly govern SOA with a complete view of the Past, Present and Future; The solution delivers Gap Analysis, a project oriented approach while taking into consideration the As-Was, As-Is an To-Be. Time based visualization differentiating factors: Extensive automation and maintenance of architectural representations Organization wide solution. Easy access and navigation to and between all architectural artifacts and representations. Flexible meta-model, customization and extensibility capabilities. Lifecycle management and enforcement of the time dimension over all the repository content. Profile based customization. Comprehensive visibility Architectural alignment Friendly and striking user interfaces For more information on EAMS visit us here. For more information on SOA visit us here. WEBLOGIC SERVER PROVISIONING AND PATCHING For access to the Oracle demo systems please visit OPN and talk to your Partner Expert.SOA Suite and BPM Suite runs on WebLogic! We are pleased to announce the availability of a WebLogic Server Management demo that showcases some of the key provisioning and patching capabilities of WebLogic Server Management Pack Enterprise Edition (EE). To learn more about these features - as well as other features of the pack - please visit the pack's saleskit page.Demo Highlights The demo showcases the following capabilities: Patching Oracle WebLogic Servers Standardizing WebLogic Server Patch Rollouts Creating a WebLogic Domain Provisioning Profile Cloning a WebLogic Domain from a Provisioning Profile Deploying a Java EE Application Scaling Out an Oracle WebLogic Cluster Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, under the “Software Lifecycle Automation” section, click on the link “EM Cloud Control 12c WLS Provisioning and Patching” (tagged as “NEW”). Specific demo launchpad page contains a link to the detailed demo script with instructions on how to show the demo.

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• Introducing AutoVue Document Print Service

  - by celine.beck

  We recently announced the availability of our new AutoVue Document Print Service products. For more information, please read the article entitled Print Any Document Type with AutoVue Document Print Services that was posted on our blog. The AutoVue Document Print Service products help address a trivial, yet very common challenge: printing and batch printing documents. The AutoVue Document Print Service is a Web-Services based interface, which allows developers to complement their print server solutions by leveraging AutoVue's printing capabilities within broader enterprise applications like Asset Lifecycle Management, Product Lifecycle Management, Enterprise Content Management solutions, etc. This means that you can leverage the AutoVue Document Print Service products as part of your printing solution to automate the printing of virtually any document type required in any business process. Clients that consume AutoVue's Document Print Service can be written in any language (for example Java or .NET) as long as they understand Web Services Description Language (WSDL) and communicate using Simple Object Access Protocol (SOAP). The print solution consists of three main components, as described in the diagram below: a print server (not included in the AutoVue Document Print Service offering) that will interact with your application to identify the files that need to be printed, the printer to send each file, as well as the print options needed for each file (paper size, page orientation, etc), and collate the print job requests. The print server will also take care of calling the AutoVue Document Print Service to perform the actual printing. The AutoVue Document Print Services send files to a printer for printing. The AutoVue Document Print Service products leverage AutoVue's format- and platform agnostic technology to let you print/batch virtually any type of files, without requiring the authoring application installed on your machine. and Printers As shown above, you can trigger printing from your application either programmatically through automated business processes or manually through human interaction. If documents that need to be printed from your application are stored inside a content repository/Document Management System (DMS) such as Oracle Universal Content Management System (UCM), then the Print Server will need to identify the list of documents and pass the ID of each document to the AutoVue DPS to print. In this case, AutoVue DPS leverages the AutoVue VueLink integration (note: AutoVue VueLink integrations are pre-packaged AutoVue integrations with most common enterprise systems. Check our Website for more information on the subject) to fetch documents out of the document management system for printing. In lieu of the AutoVue VueLink integration, you can also leverage the AutoVue Integration Software Development Kit (iSDK) to build your own connector. If the documents you need to print from your application are not stored in a content management system, the Print Server will need to ensure that files are made available to the AutoVue Document Print Service. The Print Server could for example fetch the files out of your application or an extension to the application could be developed to fetch the files and make them available to the AutoVue DPS. More information on methods to pass on file information to the AutoVue Document Print Service products can be found in the AutoVue Document Print Service Overview documentation available on the Oracle Technology Network. Related article: Any Document Type with AutoVue Document Print Services

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• Oracle WebCenter @ OpenWorld 2012

  - by kellsey.ruppel

  This week, we want to focus on giving our blog readers a preview of Oracle WebCenter related events and activities happening at Oracle OpenWorld this year! Today's guest post comes from Jamie Rancourt, Senior Manager of Product Management for Oracle WebCenter. Are you registered to attend OpenWorld 2012 in San Francisco from September 30 – October 4?  If not, the conference details and registration information can be found at http://oracle.com/openworld!  Here’s a brief run down of the planned activities for Oracle WebCenter at this year’s event. WebCenter Sessions This year WebCenter will be featured in 36 sessions across the following tracks: Web Experience Management, Portals, Content Management and Social Network Middleware for Enterprise Applications Financial Management Oracle ADF and Fusion Application Development Applications Tools and Technology Applications Strategy Life Sciences Customer Relationship Management Oracle RightNow CX Cloud Service Siebel Applications SOA and Business Process Management Oracle Fusion Applications Oracle Commerce Retail Social Business Cloud Computing Here are a few of the sessions to wet your appetite: Oracle WebCenter Strategy: Engaging your Customers.  Empowering your Business Oracle WebCenter Sites Strategy & Vision Oracle WebCenter Content Strategy & Vision Oracle WebCenter Portal Strategy & Vision Oracle Social Network Strategy & Vision Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mash-ups We also have 4 interactive customer panels planned for the event: Using Web Experience Management to Drive Online Marketing Success Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Becoming a Social Business: Stories from the Front Lines of Change Building Next-Generation Portals: An Interactive Customer Panel Discussion And there are many more sessions for you to attend to learn everything there is to know about Oracle WebCenter from our product experts and partners. Make sure to visit the Content Catalog for the complete session details Labs and Demos This year’s event also features 4 WebCenter hands on labs, each focusing on a different product area including Portal, Content, Sites and Social Network.  In addition to the labs, there will be 6 demos featuring Oracle WebCenter in both the Fusion Middleware and Cloud pavilions.  Make sure you stop by to see the latest demos and meet our knowledgeable product managers! And don't forget about the Oracle WebCenter Customer Appreciation Event, which is sponsored by our Partners and will take place on Tuesday, October 2nd at The Palace Hotel. Be sure to watch the blog for more information in the coming months with how to register! We look forward to seeing you at Oracle OpenWorld 2012!

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• Is there an object in C# that allows for easy management of HTML DOM?

  - by Matt

  Hi, If I have a string that contains the html from a page I just got returned from an HTTP Post, how can I turn that into something that will let me easily traverse the DOM? I figured HtmlDocument object would make sense, but it has no constructor. Are there any types that allow for easy management of HTML DOM? Thanks, Matt

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• A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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• PRUEBAS DE ESPECIALIZACION GRATUITAS 2013

  - by agallego

  Consigue  tu Certificado de Especialista Oracle  de forma GRATUITA , 27 y 28 de Noviembre de 2013  Ahora puedes realizar los exámenes de implementación de las especializaciones de Oracle y convertirte en especialista. Podrás realizar cualquiera de los exámenes de implementación de la siguiente lista: Oracle Fusion Customer Relationship Management 11g Sales Certified Implementation Specialist (1Z0-456) Oracle Fusion Financials 11g General Ledger Implementation Specialist(1Z0-508) Oracle Fusion Financials 11g Accounts Payable Implementation Specialist(1Z0-507) Oracle Fusion Financials 11g Accounts Receivable Implementation Specialist(1Z0-506) Oracle Fusion Human Capital Management 11g Human Resources Certified Implementation Specialist (1Z0-584) Oracle Fusion Human Capital Management 11g Talent Management Certified Implementation Specialist (1Z0-585) Oracle ATG Web Commerce 10 Implementation Developer Certified Implementation Specialist (1Z0-510) Oracle Hyperion Planning 11 Essentials (1Z0-533) Oracle Business Intelligence Applications 7.9.6 for ERP Essentials (1Z0-525) Oracle Hyperion Financial Management 11 Essentials (1Z0-532) Oracle Business Intelligence Applications 7.9.6 for CRM Essentials (1Z0-524) Oracle Hyperion Data Relationship Management 11.1.2 Essentials (1Z1-588) Oracle Business Intelligence Foundation Suite 11g Essentials (1Z0-591) Oracle Essbase 11 Essentials (1Z0-531) SPARC T4-Based Server Installation Essentials (1Z0-597) Oracle Solaris 11 Installation and Configuration Essentials (1Z0-580) Sun ZFS Storage Appliance Certified Implementation Specialist Exalogic Elastic Cloud X2-2 Certified Implementation Specialist Oracle Exadata 11g Essentials (1Z0-536) Oracle VM 3 for x86 Essenstials (1Z0-590) Oracle Linux Fundamentals (1Z0-402) Oracle Linux System Administration (1Z0-403) Oracle Service-Oriented Architecture Certified Implementation Specialist (1Z0-451) Oracle Unified Business Process Management Suite 11g Certified Implementation Specialist (1Z0-560) Oracle WebLogic Server 12c Certified Implementation Specialist (1Z0-599) Oracle WebCenter Portal 11g Essentials (1Z0-541) Oracle WebCenter Content 11g Essentials (1Z0-542) Oracle Application Development Framework 11g Certified Implementation Specialist Oracle Identity Analytics 11g Certified Implementation Specialist (1Z0-545) Oracle Enterprise Manager 12c Essentials (1Z0-457) Puedes consultar la información acerca de los examenes en cada uno de los enlaces. Para prepararte los examenes sigue la Guia de estudio que encontrarás en la página de cada examen. Requisitos: ser  Partner Gold, Platinum o Diamond de Oracle y tener un usuario de Oracle Pearson Vue.  ¿Cuándo?: 27 y 28 de noviembre  a las (9:00, 12:00, 16:00)  ¿Dónde?: Core Networks, C.E.Parque Norte, Edificio Olmo, Planta 1 Serrano Galvache 56 | 28033, Madrid Para inscribirte: Create una cuenta en Pearson Vue (www.pearsonvue.com/oracle). Para Registrarte aquí. Para más información sobre el programa de especializaciones, haz clic aquí. No pierdas esta oportunidad e inscríbete hoy.  Para cualquier duda contactar con [email protected]. Ana María Gallego Partner Enablement Manager Spain and Portugal      

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• How can I get a distinct list of elements in a hierarchical query?

  - by RenderIn

  I have a database table, with people identified by a name, a job and a city. I have a second table that contains a hierarchical representation of every job in the company in every city. Suppose I have 3 people in the people table: [name(PK),title,city] Jim, Salesman, Houston Jane, Associate Marketer, Chicago Bill, Cashier, New York And I have thousands of job type/location combinations in the job table, a sample of which follow. You can see the hierarchical relationship since parent_title is a foreign key to title: [title,city,pay,parent_title] Salesman, Houston, $50000, CEO Cashier, Houston, $25000 CEO, USA, $1000000 Associate Marketer, Chicago, $75000 Senior Marketer, Chicago, $125000 ..... The problem I'm having is that my Person table is a composite key, so I don't know how to structure the start with part of my query so that it starts with each of the three jobs in the cities I specified. I can execute three separate queries to get what I want, but this doesn't scale well. e.g.: select * from jobs start with city = (select city from people where name = 'Bill') and title = (select title from people where name = 'Bill') connect by prior parent_title = title UNION select * from jobs start with city = (select city from people where name = 'Jim') and title = (select title from people where name = 'Jim') connect by prior parent_title = title UNION select * from jobs start with city = (select city from people where name = 'Jane') and title = (select title from people where name = 'Jane') connect by prior parent_title = title How else can I get a distinct list (or I could wrap it with a distinct if not possible) of all the jobs which are above the three people I specified?

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• How can I figure out my SQL Server address without having the Management Studio installed?

  - by Sergio Tapia

  I have Microsoft SQL Server 2008 installed. It appears in the add/remove programs window. How can I create/delete/alter tables and find the address of my server if I don't have Management Studio installed? I'd like to create the tables and such directly in Visual Studio 2010 premium.

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