adoption - Page 19 - Developer IT

Updated Agenda for OTN Architect Day Los Angeles (Oct 25)

- by Bob Rhubart

Here's the latest information on the session schedule and content for Oracle Technology Network Architect Day in Los Angeles on October 25, 2012. Registration is open, but seating is limited. When: Thursday October 25 12, 2012 8:30am – 5:00pm Where: Sofitel Los Angeles 8555 Beverly Boulevard Los Angeles, CA 90048 Agenda Time Session Title Room 8:30 am - 9:00 am Registration and Continental Breakfast 9:00 am - 9:15 am Welcome and Opening Comments | Bob Rhubart Beverly Ballroom 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossmann Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. Beverly Ballroom 10:00 am - 10:30 am Monitoring and Managing Applications in the Cloud | Basheer Khan Oracle offers a broad portfolio of software and hardware products and services to enable public, private and hybrid clouds to power the enterprise. However, enterprise cloud computing presents new management challenges, that need to be addressed to realize the economic benefits of cloud computing. In this session you will learn about the methods and tools you can use to proactively monitor your end-to-end Oracle Applications environment in the cloud, define service-level objectives, gain insight into your end users, and troubleshoot performance problems from a single console. Beverly Ballroom 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions (pick one) Cloud Computing - Making IT Simple | Dr. James Baty The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. Beverly Ballroom Innovations in Grid Computing with Oracle Coherence | Ashok Aletty Learn how Oracle Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Hollywood Room 11:30 am - 12:15 pm Breakout Sessions (pick one) Enterprise Strategy for Cloud Security | Dave Chappelle Security is high on the list of concerns for many organizations as they evaluate their cloud computing options. This session will examine security in the context of the various forms of cloud computing. We'll consider technical and non-technical aspects of security, and discuss several strategies for cloud computing, from both the consumer and producer perspectives. Beverly Ballroom Oracle Enterprise Manager | Perren Walker This session examines new Oracle Enterprise Manager monitoring, administration, and management features for Oracle Exalogic. It focuses on two management themes: cloud management related to virtualization and applications-to-disk management. For private cloud management, it discusses virtualization management features providing an enhanced set of application deployment capabilities enabling IaaS as well as PaaS interactions. Then from an end-to-end perspective, it covers the specific capabilities and—where applicable—best practices for machine, cloud, middleware, and application administration. Hollywood Room 12:15 pm - 1:15 pm Lunch Beverly Ballroom Lounge 1:15 pm - 2:00 pm Panel Discussion - Q&A with session speakers Beverly Ballroom 2:00 pm - 2:45 pm Breakout Sessions (pick one) Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation will answer the important questions: What exactly is a Cloud, why you need it, what changes it will bring to the enterprise, and what are the key capabilities of a Cloud infrastructure are - using Oracle's Cloud Reference Architecture, which is part of the IT Strategies from Oracle (ITSO) Cloud Enterprise Technology Strategy ETS). Beverly Ballroom 21st Century SOA | Jeff Davies Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. We'll also take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Hollywood Room 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussion Beverly Ballroom 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtables Beverly Ballroom 4:15 pm - 5:00 pm Networking / Reception Beverly Ballroom Lounge Note: Session schedule and content subject to change.

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Columnstore Case Study #2: Columnstore faster than SSAS Cube at DevCon Security

- by aspiringgeek

Preamble This is the second in a series of posts documenting big wins encountered using columnstore indexes in SQL Server 2012 & 2014. Many of these can be found in my big deck along with details such as internals, best practices, caveats, etc. The purpose of sharing the case studies in this context is to provide an easy-to-consume quick-reference alternative. See also Columnstore Case Study #1: MSIT SONAR Aggregations Why Columnstore? As stated previously, If we’re looking for a subset of columns from one or a few rows, given the right indexes, SQL Server can do a superlative job of providing an answer. If we’re asking a question which by design needs to hit lots of rows—DW, reporting, aggregations, grouping, scans, etc., SQL Server has never had a good mechanism—until columnstore. Columnstore indexes were introduced in SQL Server 2012. However, they're still largely unknown. Some adoption blockers existed; yet columnstore was nonetheless a game changer for many apps. In SQL Server 2014, potential blockers have been largely removed & they're going to profoundly change the way we interact with our data. The purpose of this series is to share the performance benefits of columnstore & documenting columnstore is a compelling reason to upgrade to SQL Server 2014. The Customer DevCon Security provides home & business security services & has been in business for 135 years. I met DevCon personnel while speaking to the Utah County SQL User Group on 20 February 2012. (Thanks to TJ Belt (b|@tjaybelt) & Ben Miller (b|@DBADuck) for the invitation which serendipitously coincided with the height of ski season.) The App: DevCon Security Reporting: Optimized & Ad Hoc Queries DevCon users interrogate a SQL Server 2012 Analysis Services cube via SSRS. In addition, the SQL Server 2012 relational back end is the target of ad hoc queries; this DW back end is refreshed nightly during a brief maintenance window via conventional table partition switching. SSRS, SSAS, & MDX Conventional relational structures were unable to provide adequate performance for user interaction for the SSRS reports. An SSAS solution was implemented requiring personnel to ramp up technically, including learning enough MDX to satisfy requirements. Ad Hoc Queries Even though the fact table is relatively small—only 22 million rows & 33GB—the table was a typical DW table in terms of its width: 137 columns, any of which could be the target of ad hoc interrogation. As is common in DW reporting scenarios such as this, it is often nearly to optimize for such queries using conventional indexing. DevCon DBAs & developers attended PASS 2012 & were introduced to the marvels of columnstore in a session presented by Klaus Aschenbrenner (b|@Aschenbrenner) The Details Classic vs. columnstore before-&-after metrics are impressive. Scenario Conventional Structures Columnstore ? SSRS via SSAS 10 - 12 seconds 1 second >10x Ad Hoc 5-7 minutes (300 - 420 seconds) 1 - 2 seconds >100x Here are two charts characterizing this data graphically. The first is a linear representation of Report Duration (in seconds) for Conventional Structures vs. Columnstore Indexes. As is so often the case when we chart such significant deltas, the linear scale doesn’t expose some the dramatically improved values corresponding to the columnstore metrics. Just to make it fair here’s the same data represented logarithmically; yet even here the values corresponding to 1 –2 seconds aren’t visible. The Wins Performance: Even prior to columnstore implementation, at 10 - 12 seconds canned report performance against the SSAS cube was tolerable. Yet the 1 second performance afterward is clearly better. As significant as that is, imagine the user experience re: ad hoc interrogation. The difference between several minutes vs. one or two seconds is a game changer, literally changing the way users interact with their data—no mental context switching, no wondering when the results will appear, no preoccupation with the spinning mind-numbing hurry-up-&-wait indicators. As we’ve commonly found elsewhere, columnstore indexes here provided performance improvements of one, two, or more orders of magnitude. Simplified Infrastructure: Because in this case a nonclustered columnstore index on a conventional DW table was faster than an Analysis Services cube, the entire SSAS infrastructure was rendered superfluous & was retired. PASS Rocks: Once again, the value of attending PASS is proven out. The trip to Charlotte combined with eager & enquiring minds let directly to this success story. Find out more about the next PASS Summit here, hosted this year in Seattle on November 4 - 7, 2014. DevCon BI Team Lead Nathan Allan provided this unsolicited feedback: “What we found was pretty awesome. It has been a game changer for us in terms of the flexibility we can offer people that would like to get to the data in different ways.” Summary For DW, reports, & other BI workloads, columnstore often provides significant performance enhancements relative to conventional indexing. I have documented here, the second in a series of reports on columnstore implementations, results from DevCon Security, a live customer production app for which performance increased by factors of from 10x to 100x for all report queries, including canned queries as well as reducing time for results for ad hoc queries from 5 - 7 minutes to 1 - 2 seconds. As a result of columnstore performance, the customer retired their SSAS infrastructure. I invite you to consider leveraging columnstore in your own environment. Let me know if you have any questions.

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Oracle CRM On Demand Release 24 is Generally Available

- by Richard Lefebvre

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users. Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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RightNow CX @ OpenWorld: What to Experience

- by Tony Berk

We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM. And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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Announcing Solaris Technical Track at NLUUG Spring Conference on Operating Systems

- by user9135656

The Netherlands Unix Users Group (NLUUG) is hosting a full-day technical Solaris track during its spring 2012 conference. The official announcement page, including registration information can be found at the conference page.This year, the NLUUG spring conference focuses on the base of every computing platform; the Operating System. Hot topics like Cloud Computing and Virtualization; the massive adoption of mobile devices that have their special needs in the OS they run but that at the same time put the challenge of massive scalability onto the internet; the upspring of multi-core and multi-threaded chips..., all these developments cause the Operating System to still be a very interesting area where all kinds of innovations have taken and are taking place.The conference will focus specifically on: Linux, BSD Unix, AIX, Windows and Solaris. The keynote speech will be delivered by John 'maddog' Hall, infamous promotor and supporter of UNIX-based Operating Systems. He will talk the audience through several decades of Operating Systems developments, and share many stories untold so far. To make the conference even more interesting, a variety of talks is offered in 5 parallel tracks, covering new developments in and also collaboration between Linux, the BSD's, AIX, Solaris and Windows. The full-day Solaris technical track covers all innovations that have been delivered in Oracle Solaris 11. Deeply technically-skilled presenters will talk on a variety of topics. Each topic will first be introduced at a basic level, enabling visitors to attend to the presentations individually. Attending to the full day will give the audience a comprehensive overview as well as more in-depth understanding of the most important new features in Solaris 11.NLUUG Spring Conference details:* Date and time: When : April 11 2012 Start: 09:15 (doors open: 8:30) End : 17:00, (drinks and snacks served afterwards)* Venue: Nieuwegein Business Center Blokhoeve 1 3438 LC Nieuwegein The Nederlands Tel : +31 (0)30 - 602 69 00 Fax : +31 (0)30 - 602 69 01 Email : [email protected] Route : description - (PDF, Dutch only)* Conference abstracts and speaker info can be found here.* Agenda for the Solaris track: Note: talks will be in English unless marked with 'NL'.1. Insights to Solaris 11 Joerg Moellenkamp - Solaris Technical Specialist Oracle Germany2. Lifecycle management with Oracle Solaris 11 Detlef Drewanz - Solaris Technical Specialist Oracle Germany3. Solaris 11 Networking - Crossbow Project Andrew Gabriel - Solaris Technical Specialist Oracle UK4. ZFS: Data Integrity and Security Darren Moffat - Senior Principal Engineer, Solaris Engineering Oracle UK5. Solaris 11 Zones and Immutable Zones (NL) Casper Dik - Senior Staff Engineer, Software Platforms Oracle NL6. Experiencing Solaris 11 (NL) Patrick Ale - UNIX Technical Specialist UPC Broadband, NLTalks are 45 minutes each.There will be a "Solaris Meeting point" during the conference where people can meet-up, chat with the speakers and with fellow Solaris enthousiasts, and where live demos or other hands-on experiences can be shared.The official announcement page, including registration information can be found at the conference page on the NLUUG website. This site also has a complete list of all abstracts for all talks.Please register on the NLUUG website.

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Phones, Nokia, Microsoft and More

- by Bill Evjen

The phone revolution that is under way at the moment is insanely interesting and continuously full of buzz about directions, failures, and promises. The movement started with Apple completely reinventing what a smart phone was all about and now we have the followers. Though – don’t dismiss the followers, they are usually the ones that come out with the leap frog products when most of the world is thinking about jumping on. Remember the often used analogy – the USA invented the TV – but it was Japan that took it to the next level and now all TVs are from somewhere else other than the USA. Really there are two camps for the phones – the Cool Kids and other kids that no one wants to hang out with anymore. When it comes to cool – for some reason, the phone is an important part of that factor. Everyone wants to show their phone and its configuration (apps installed, etc) to their friends as a sign of (1) “I have money” and (2) I have smarts/tastes/style/etc when it comes to my applications that are on my phone. For those that don’t know – the Cool Kids include: Apple – this is quite obvious as everything Apple produces is in the cool camp. Just having an Apple product on your person means you can dance. Google – this is one of the more interesting releases as they have created something called Android (which in it’s own right is a major brand in itself). Microsoft – you might be saying “Really, Microsoft is cool?”. I would argue that they are indeed cool as it is now associated with XBOX 360, Kinect, and Windows 7. Gone are the days of Bob and that silly paperclip. Well – that’s it. There is nobody else I would stick in that camp. The other kids that weren’t picked for that dodgeball team include: Nokia Motorola Palm Blackberry and many many more The sad part of all this is that no matter what this second camp does now, it won’t be able to get out of this bucket easily. They will always be associated as yesterday’s technology and that association will drive the sales of the phone purchasers of the world. For those in that group, the only possible way out is to get invited to the cool club by one of the cool club members in the hope that their coolness somehow rubs off. To me, this is the move that Nokia is making. They are at this point where they have realized that they don’t have the full scope of the required end to end solution to make this all work. They have the plants to build the phones and the reach of the retailers that sell what they have. What they are missing is the proper operating system for the new world of multi-touch form factor phones. Even the companies that come up with some sort of new operating system for this type of new device, they are still associated with the yesterday and lack the developer community behind them to be the real wave of adoption that this market needs. Think about that – this is a major different between Nokia/Blackberry when you compare it to the likes of Apple, Google, and Microsoft. These three powerhouses having a very large and strong development community that will eagerly take on new initiatives using the skillsets that they have already cultivated over the years of already working with the company. This then results in a plethora of applications that are then placed on an app store of some kind. The developer gets a cut and then Apple/Google/Microsoft then get their cut. It is definitely a win-win. None of the other phone companies and wannabies can provide the same results. What Microsoft was missing was the major phone manufactures coming on board to create and push forward with the phones that are required to start the wave. This is where Nokia can come in and help Microsoft. They have the ability to promote the Windows Phone operating system on a new wave of phones. This does mean that Nokia will sell phones, but they lose out on the application store that they might have been thinking about making some money on as well as controlling the end to end solution. What is interesting is in questioning to oneself if Microsoft will purchase Nokia. It really depends upon how they want to compete and with whom Microsoft views as the major competitor. For instance, they can purchase Nokia and have their own hardware company and distribution network for phones – thereby taking on a model that is quite similar to Apple. On the other hand, they could just leave it up to the phone hardware companies such as Nokia and others to build and promote phones in a model that is similar to Google. Both ways have pluses and minuses. If they own the phone manufacturer, they really can put some thought into the design and technical specifications of the phone that is really designed to exactly how they want it. Microsoft has shown that they have this ability – especially with the XBOX initiative they have done over the years. Think about how good and powerful they have moved forward with XBOX – and I am not talking about just copying what others are doing, but coming up with leapfrog products that are steps ahead of everyone else. Though, if they didn’t do it themselves, they could then leave it up to the phone manufacturers to drive each other to build better and better phones that run the Microsoft OS – competition drives better products. We have seen this with the Android line of phones that are out there on the market. I have read a lot about Nokia investors really upset about the new Microsoft relationship – but really, this is a great thing. I for one am a fan of this relationship (I am also a Nokia stock holder btw). This will mean better days for Nokia.

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Easing the Journey to the Private Cloud with Oracle Consulting

- by MichaelM-Oracle

By Sanjai Marimadaiah, Senior Director, Strategy & Business Development – Cloud Solutions, Oracle Consulting Services Business leaders are now leading the charge on how their firms can profit from cloud solutions. Agility and innovation are becoming the primary drivers of the business case for the cloud, even more than the anticipated cost savings. Leaders need to find the right strategy and optimize the use of cloud-based applications across their enterprise-computing infrastructure. The Problem – Current State With prevalent IT practices, many organizations find that they run multiple IT solutions serving similar business needs. This has led to the proliferation of technology stacks, for example: Oracle 10g on Sun T4 running Solaris 9; Oracle 11g on Exadata running Linux; or Oracle 12c on commodity x86 servers. This variance has a huge impact on an organization’s agility and expenses, and requires IT professionals with varied skills as well as on-going training for different systems and tools. Fortunately there is a practical business strategy to overcome this unneeded redundancy. Thus begins a journey to the right cloud computing solution. The Solution – Cloud Services from Oracle Consulting Services (OCS) Oracle Consulting Services (OCS ) works closely with our clients as trusted advisors to proactively respond to business needs and IT concerns. OCS understands that making the transition to cloud solutions begins with a strategic conversation, based on its deep expertise for successfully completing private cloud service engagements with several companies. For a journey to the cloud, Oracle Consulting Services leads the client through four phases– standardization, consolidation, service delivery, and enterprise cloud – to achieve optimal returns. Phase 1 - Standardization Oracle Consulting Services (OCS) works with clients to evaluate their business requirements and propose a set of standard solutions stacks for various IT solutions. This is an opportune time to evaluate cloud ready solutions, such as Oracle 12c, Oracle Exadata, and the Oracle Database Appliance (ODA). The OCS consultants, together with the delivery team, then turn to upgrading and migrating existing solution stacks to standardized offerings. OCS has the expertise and tools to complete this stage in a fraction of the time required by other IT services companies. Clients quickly realize cost savings in tools, processes, and type/number of resources required. This standardization also improves agility of the IT organizations and their abilities to respond to the needs of various business units. Phase 2 - Consolidation During the consolidation phase, OCS consultants programmatically consolidate hundreds of databases into a smaller number of servers to improve utilization, reduce floor space, and optimize maintenance costs. Consolidation helps clients realize huge savings in CapEx investments and shrink OpEx costs. The use of engineered systems, such as Oracle Exadata, greatly reduces the client’s risk of moving to a new solution stack. OCS recommends clients to pursue Phase 1 (Standardization) and Phase 2 (Consolidation) simultaneously to reduce the overall time, effort, and expense of the cloud journey. Phase 3 - Service Delivery Once a client is on a path of standardization and consolidation, OCS consultants create Service Catalogues based on the SLAs requirements and the criticality of the solutions. The number and types of Service Catalogues (Platinum, Gold, Silver, Bronze, etc.) vary from client to client. OCS consultants also implement a variety of value-added cloud solutions, including monitoring, metering, and charge-back solutions. At this stage, clients are able to achieve a high level of understanding in their cloud journey. Their IT organizations are operating efficiently and are more agile in responding to the needs of business units. Phase 4 - Enterprise Cloud In the final phase of the cloud journey, the economics of the IT organizations change. Business units can request services on-demand; applications can be deployed and consumed on a pay-as-you-go model. OCS has the expertise and capabilities to establish processes, programs, and solutions required for IT organizations to transform how they interact with business units. The Promise of Cloud Solutions Depending the size and complexity of their business model, some clients are able to abbreviate some phases of their cloud journey. Cloud solutions are still evolving and there is rapid pace of innovation to transform how IT organizations operate. The lesson is clear. Cloud solutions hold a lot of promise for business agility. Business leaders can now leverage an additional set of capabilities and services. They can ramp up their pace of innovation. With cloud maturity, they can compete more effectively in their respective markets. But there are certainly challenges ahead. A skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. Oracle Consulting Services has expertise and a portfolio of services to help clients succeed on their journey to the cloud.

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Thought Oracle Usability Advisory Board Was Stuffy? Wrong. Justification for Attending OUAB: ROI

- by ultan o'broin

Looking for reasons tell your boss why your organization needs to join the Oracle Usability Advisory Board or why you need approval to attend one of its meetings (see the requirements)? Try phrases such as "Continued Return on Investment (ROI)", "Increased Productivity" or "Happy Workers". With OUAB your participation is about realizing and sustaining ROI across the entire applications life-cycle from input to designs to implementation choices and integration, usage and performance and on measuring and improving the onboarding and support experience. If you think this is a boring meeting of middle-aged people sitting around moaning about customizing desktop forms and why the BlackBerry is here to stay, think again! How about this for a rich agenda, all designed to engage the audience in a thought-provoking and feedback-illiciting day of swirling interactions, contextual usage, global delivery, mobility, consumerizationm, gamification and tailoring your implementation to reflect real users doing real work in real environments. Foldable, rollable ereader devices provide a newspaper-like UK for electronic news. Or a way to wrap silicon chips, perhaps. Explored at the OUAB Europe Meeting (photograph from Terrace Restaurant in TVP. Nom.) At the 7 December 2012 OUAB Europe meeting in Oracle Thames Valley Park, UK, Oracle partners and customers stepped up to the mic and PPT decks with a range of facts and examples to astound any UX conference C-level sceptic. Over the course of the day we covered much ground, but it was all related in a contextual, flexibile, simplication, engagement way aout delivering results for business: that means solving problems. This means being about the user and their tasks and how to make design and technology transforms work into a productive activity that users and bean counters will be excited by. The sessions really gelled for me: 1. Mobile design patterns and the powerful propositions for customers and partners offered by using the design guidance with Oracle ADF Mobile. Customers' and partners' developers existing ADF developers are now productive, efficient ADF Mobile developers applying proven UX guidance using ADF Mobile components and other Oracle Fusion Middleware in the development toolkit. You can find the Mobile UX Design Patterns and Guidance on Building Mobile Apps on OTN. 2. Oracle Voice and Apps. How this medium offers so much potentual in the enterprise and offers a window in Fusion Apps cloud webservices, Oracle RightNow NLP and Nuance technology. Exciting stuff, demoed live on a mobile phone. Stay tuned for more features and modalities and how you can tailor your own apps experience. 3. Oracle RightNow Natural Language Processing (NLP) Virtual Assistant technology (Ella): how contextual intervention and learning from users sessions delivers a great personalized UX for users interacting with Ella, a fifth generation VA to solve problems and seek knowledge. 4. BYOD Keynote: A balanced keynote address contrasting Fujitsu's explaining of the conceprt, challenges, and trends and setting the expectation that BYOD must be embraced in a flexible way, with the resolute, crafted high security enterprise requirements that nuancing the BYOD concept and proposals with the realities of their world of water tight information and device sharing policies. Fascinating stuff, as well providing anecdotes to make us thing about out own DYOD Deployments. One size does not fit all. 5. Icon Cultural Surveys Results and Insights Arising: Ever wondered about the cultural appropriateness of icons used in software UIs and how these icons assessed for global use? Or considered that social media "Like" icons might be unacceptable hand gestures in culture or enterprise? Or do the old world icons like Save floppy disk icons still find acceptable? Well the survey results told you. Challenges must be tested, over time, and context of use is critical now, including external factors such as the internet and social media adoption. Indeed the fears about global rejection of the face and hand icons was not borne out, and some of the more anachronistic icons (checkbooks, microphones, real-to-real tape decks, 3.5" floppies for "save") have become accepted metaphors for current actions. More importantly the findings brought into focus the reason for OUAB - engage with and illicit feedback though working groups before we build anything. 6. EReaders and Oracle iBook: What is the uptake and trends of ereaders? And how about a demo of an iBook with enterprise apps content? Well received by the audience, the session included a live running poll of ereader usage. 7. Gamification Design Jam: Fun, hands on event for teams of Oracle staff, partners and customers, actually building gamified flows, a practice that can be applied right away by customers and partners. 8. UX Direct: A new offering of usability best practices, coming to an external website for you in 2013. FInd a real user, observe their tasks, design and approve, build and measure. Simple stuff to improve apps implications no end. 9. FUSE (an internal term only, basically Fusion Simplified Experience): demo of the new Face of Fusion Applications: inherently mobile, simple to use, social, personalizable and FAST, three great demos from the HCM, CRM and ICT world on how these UX designs can be used in different ways. So, a powerful breadth and depth of UX solutions and opporunities for customers and partners to engage with and explore how they can make their users happy and benefit their business reaping continued ROI from those apps investments. Find out more about the OUAB and how to get involved here ...

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Composing Silverlight Applications With MEF

- by PeterTweed

Anyone who has written an application with complexity enough to warrant multiple controls on multiple pages/forms should understand the benefit of composite application development. That is defining your application architecture that can be separated into separate pieces each with it’s own distinct purpose that can then be “composed” together into the solution. Composition can be useful in any layer of the application, from the presentation layer, the business layer, common services or data access. Historically people have had different options to achieve composing applications from distinct well known pieces – their own version of dependency injection, containers to aid with composition like Unity, the composite application guidance for WPF and Silverlight and before that the composite application block. Microsoft has been working on another mechanism to aid composition and extension of applications for some time now – the Managed Extensibility Framework or MEF for short. With Silverlight 4 it is part of the Silverlight environment. MEF allows a much simplified mechanism for composition and extensibility compared to other mechanisms – which has always been the primary issue for adoption of the earlier mechanisms/frameworks. This post will guide you through the simple use of MEF for the scenario of composition of an application – using exports, imports and composition. Steps: 1. Create a new Silverlight 4 application. 2. Add references to the following assemblies: System.ComponentModel.Composition.dll System.ComponentModel.Composition.Initialization.dll 3. Add a new user control called LeftControl. 4. Replace the LayoutRoot Grid with the following xaml: <Grid x:Name="LayoutRoot" Background="Beige" Margin="40" > <Button Content="Left Content" Margin="30"></Button> </Grid> 5. Add the following statement to the top of the LeftControl.xaml.cs file using System.ComponentModel.Composition; 6. Add the following attribute to the LeftControl class [Export(typeof(LeftControl))] This attribute tells MEF that the type LeftControl will be exported – i.e. made available for other applications to import and compose into the application. 7. Add a new user control called RightControl. 8. Replace the LayoutRoot Grid with the following xaml: <Grid x:Name="LayoutRoot" Background="Green" Margin="40" > <TextBlock Margin="40" Foreground="White" Text="Right Control" FontSize="16" VerticalAlignment="Center" HorizontalAlignment="Center" ></TextBlock> </Grid> 9. Add the following statement to the top of the RightControl.xaml.cs file using System.ComponentModel.Composition; 10. Add the following attribute to the RightControl class [Export(typeof(RightControl))] 11. Add the following xaml to the LayoutRoot Grid in MainPage.xaml: <StackPanel Orientation="Horizontal" HorizontalAlignment="Center"> <Border Name="LeftContent" Background="Red" BorderBrush="Gray" CornerRadius="20"></Border> <Border Name="RightContent" Background="Red" BorderBrush="Gray" CornerRadius="20"></Border> </StackPanel> The borders will hold the controls that will be imported and composed via MEF. 12. Add the following statement to the top of the MainPage.xaml.cs file using System.ComponentModel.Composition; 13. Add the following properties to the MainPage class: [Import(typeof(LeftControl))] public LeftControl LeftUserControl { get; set; } [Import(typeof(RightControl))] public RightControl RightUserControl { get; set; } This defines properties accepting LeftControl and RightControl types. The attrributes are used to tell MEF the discovered type that should be applied to the property when composition occurs. 14. Replace the MainPage constructore with the following code: public MainPage() { InitializeComponent(); CompositionInitializer.SatisfyImports(this); LeftContent.Child = LeftUserControl; RightContent.Child = RightUserControl; } The CompositionInitializer.SatisfyImports(this) function call tells MEF to discover types related to the declared imports for this object (the MainPage object). At that point, types matching those specified in the import defintions are discovered in the executing assembly location of the application and instantiated and assigned to the matching properties of the current object. 15. Run the application and you will see the left control and right control types displayed in the MainPage: Congratulations! You have used MEF to dynamically compose user controls into a parent control in a composite application model. In the next post we will build on this topic to cover using MEF to compose Silverlight applications dynamically in download on demand scenarios – so .xap packages can be downloaded only when needed, avoiding large initial download for the main application xap. Take the Slalom Challenge at www.slalomchallenge.com!

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What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

- by Tony Berk

There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours!

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AppHarbor - Azure Done Right AKA Heroku for .NET

- by Robz / Fervent Coder

Easy and Instant deployments and instant scale for .NET? Awhile back a few of us were looking at Ruby Gems as the answer to package management for .NET. The gems platform supported the concept of DLLs as packages although some changes would have needed to happen to have long term use for the entire community. From that we formed a partnership with some folks at Microsoft to make v2 into something that would meet wider adoption across the community, which people now call NuGet. So now we have the concept of package management. What comes next? Heroku Instant deployments and instant scaling. Stupid simple API. This is Heroku. It doesn’t sound like much, but when you think of how fast you can go from an idea to having someone else tinker with it, you can start to see its power. In literally seconds you can be looking at your rails application deployed and online. Then when you are ready to scale, you can do that. This is power. Some may call this “cloud-computing” or PaaS (Platform as a Service). I first ran into Heroku back in July when I met Nick of RubyGems.org. At the time there was no alternative in the .NET-o-sphere. I don’t count Windows Azure, mostly because it is not simple and I don’t believe there is a free version. Heroku itself would not lend itself well to .NET due to the nature of platforms and each language’s specific needs (solution stack). So I tucked the idea in the back of my head and moved on. AppHarbor Enters The Scene I’m not sure when I first heard about AppHarbor as a possible .NET version of Heroku. It may have been in November, but I didn’t actually try it until January. I was instantly hooked. AppHarbor is awesome! It still has a ways to go to be considered Heroku for .NET, but it already has a growing community. I created a video series (at the bottom of this post) that really highlights how fast you can get a product onto the web and really shows the power and simplicity of AppHarbor. Deploying is as simple as a git/hg push to appharbor. From there they build your code, run any unit tests you have and deploy it if everything succeeds. The screen on the right shows a simple and elegant UI to getting things done. The folks at AppHarbor graciously gave me a limited number of invites to hand out. If you are itching to try AppHarbor then navigate to: https://appharbor.com/account/new?inviteCode=ferventcoder After playing with it, send feedback if you want more features. Go vote up two features I want that will make it more like Heroku. Disclaimer: I am in no way affiliated with AppHarbor and have not received any funds or favors from anyone at AppHarbor. I just think it is awesome and I want others to know about it. From Zero To Deployed in 15 Minutes (Or Less) Now I have a challenge for you. I created a video series showing how fast I could go from nothing to a deployed application. It could have been from Zero to Deployed in Less than 5 minutes, but I wanted to show you the tools a little more and give you an opportunity to beat my time. And that’s the challenge. Beat my time and show it in a video response. The video series is below (at least one of the videos has to be watched on YouTube). The person with the best time by March 15th @ 11:59PM CST will receive a prize. Ground rules: .NET Application with a valid database connection Start from Zero Deployed with AppHarbor or an alternative A timer displayed in the video that runs during the entire process Video response published on YouTube or acceptable alternative Video(s) must be published by March 15th at 11:59PM CST. Either post the link here as a comment or on YouTube as a response (also by 11:59PM CST March 15th) From Zero To Deployed In 15 Minutes (Or Less) Part 1 From Zero To Deployed In 15 Minutes (Or Less) Part 2 From Zero To Deployed In 15 Minutes (Or Less) Part 3

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The Enterprise is a Curmudgeon

- by John K. Hines

Working in an enterprise environment is a unique challenge. There's a lot more to software development than developing software. A project lead or Scrum Master has to manage personalities and intra-team politics, has to manage accomplishing the task at hand while creating the opportunities and a reputation for handling desirable future work, has to create a competent, happy team that actually delivers while being careful not to burn bridges or hurt feelings outside the team. Which makes me feel surprised to read advice like: " The enterprise should figure out what is likely to work best for itself and try to use it." - Ken Schwaber, The Enterprise and Scrum. The enterprises I have experience with are fundamentally unable to be self-reflective. It's like asking a Roman gladiator if he'd like to carve out a little space in the arena for some silent meditation. I'm currently wondering how compatible Scrum is with the top-down hierarchy of life in a large organization. Specifically, manufacturing-mindset, fixed-release, harmony-valuing large organizations. Now I understand why Agile can be a better fit for companies without much organizational inertia. Recently I've talked with nearly two dozen software professionals and their managers about Scrum and Agile. I've become convinced that a developer, team, organization, or enterprise can be Agile without using Scrum. But I'm not sure about what process would be the best fit, in general, for an enterprise that wants to become Agile. It's possible I should read more than just the introduction to Ken's book. I do feel prepared to answer some of the questions I had asked in a previous post: How can Agile practices (including but not limited to Scrum) be adopted in situations where the highest-placed managers in a company demand software within extremely aggressive deadlines? Answer: In a very limited capacity at the individual level. The situation here is that the senior management of this company values any software release more than it values developer well-being, end-user experience, or software quality. Only if the developing organization is given an immediate refactoring opportunity does this sort of development make sense to a person who values sustainable software. How can Agile practices be adopted by teams that do not perform a continuous cycle of new development, such as those whose sole purpose is to reproduce and debug customer issues? Answer: It depends. For Scrum in particular, I don't believe Scrum is meant to manage unpredictable work. While you can easily adopt XP practices for bug fixing, the project-management aspects of Scrum require some predictability. My question here was meant toward those who want to apply Scrum to non-development teams. In some cases it works, in others it does not. How can a team measure if its development efforts are both Agile and employ sound engineering practices? Answer: I'm currently leaning toward measuring these independently. The Agile Principles are a terrific way to measure if a software team is agile. Sound engineering practices are those practices which help developers meet the principles. I think Scrum is being mistakenly applied as an engineering practice when it is essentially a project management practice. In my opinion, XP and Lean are examples of good engineering practices. How can Agile be explained in an accurate way that describes its benefits to sceptical developers and/or revenue-focused non-developers? Answer: Agile techniques will result in higher-quality, lower-cost software development. This comes primarily from finding defects earlier in the development cycle. If there are individual developers who do not want to collaborate, write unit tests, or refactor, then these are simply developers who are either working in an area where adding these techniques will not add value (i.e. they are an expert) or they are a developer who is satisfied with the status quo. In the first case they should be left alone. In the second case, the results of Agile should be demonstrated by other developers who are willing to receive recognition for their efforts. It all comes down to individuals, doesn't it? If you're working in an organization whose Agile adoption consists exclusively of Scrum, consider ways to form individual Agile teams to demonstrate its benefits. These can even be virtual teams that span people across org-chart boundaries. Once you can measure real value, whether it's Scrum, Lean, or something else, people will follow. Even the curmudgeons.

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On Reflector Pricing

- by Nick Harrison

I have heard a lot of outrage over Red Gate's decision to charge for Reflector. In the interest of full disclosure, I am a fan of Red Gate. I have worked with them on several usability tests. They also sponsor Simple Talk where I publish articles. They are a good company. I am also a BIG fan of Reflector. I have used it since Lutz originally released it. I have written my own add-ins. I have written code to host reflector and use its object model in my own code. Reflector is a beautiful tool. The care that Lutz took to incorporate extensibility is amazing. I have never had difficulty convincing my fellow developers that it is a wonderful tool. Almost always, once anyone sees it in action, it becomes their favorite tool. This wide spread adoption and usability has made it an icon and pivotal pillar in the DotNet community. Even folks with the attitude that if it did not come out of Redmond then it must not be any good, still love it. It is ironic to hear everyone clamoring for it to be released as open source. Reflector was never open source, it was free, but you never were able to peruse the source code and contribute your own changes. You could not even use Reflector to view the source code. From the very beginning, it was never anyone's intention for just anyone to examine the source code and make their own contributions aside from the add-in model. Lutz chose to hand over the reins to Red Gate because he believed that they would be able to build on his original vision and keep the product viable and effective. He did not choose to make it open source, hoping that the community would be up to the challenge. The simplicity and elegance may well have been lost with the "design by committee" nature of open source. Despite being a wonderful and beloved tool, Reflector cannot be an easy tool to maintain. Maybe because it is so wonderful and beloved, it is even more difficult to maintain. At any rate, we have high expectations. Reflector must continue to be able to reasonably disassemble every language construct that the framework and core languages dream up. We want it to be fast, and we also want it to continue to be simple to use. No small order. Red Gate tried to keep the core product free. Sadly there was not enough interest in the Pro version to subsidize the rest of the expenses. $35 is a reasonable cost, more than reasonable. I have read the blog posts and forum posts complaining about the time associated with getting the expense approved. I have heard people complain about the cost being unreasonable if you are a developer from certain countries. Let's do the math. How much of a productivity boost is Reflector? How many hours do you think it saves you in a typical project? The next question is a little easier if you are a contractor or a consultant, but what is your hourly rate? If you are not a contractor, you can probably figure out an hourly rate. How long does it take to get a return on your investment? The value added proposition is not a difficult one to make. I have read people clamoring that Red Gate sucks and is evil. They complain about broken promises and conflicts of interest. Relax! Red Gate is not evil. The world is not coming to an end. The sun will come up tomorrow. I am sure that Red Gate will come up with options for volume licensing or site licensing for companies that want to get a licensed copy for their entire team. Don't panic, and I am sure that many great improvements are on the horizon. Switching the UI to WPF and including a tabbed interface opens up lots of possibilities.

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#OOW 2012 @PARIS...talking Oracle and Clouds, and Optimized Datacenter

- by Eric Bezille

For those of you who want to get most out of Oracle technologies to evolve your IT to the Next Wave, I encourage you to register to the up coming Oracle Optimized Datacenter event that will take place in Paris on November 28th. You will get the opportunity to exchange with Oracle experts and customers having successfully evolve their IT by leveraging Oracle technologies. You will also get the latest news on some of the Oracle systems announcements made during OOW 2012. During this event we will make an update about Oracle and Clouds, from private to public and hybrid models. So in preparing this session, I thought it was a good start to make a status of Cloud Computing in France, and CIO requirements in particular. Starting in 2009 with the first Cloud Camp in Paris, the market has evolved, but the basics are still the same : think hybrid. From Traditional IT to Clouds One size doesn't fit all, and for big companies having already an IT in place, there will be parts eligible to external (public) cloud, and parts that would be required to stay inside the firewalls, so ability to integrate both side is key. None the less, one of the major impact of Cloud Computing trend on IT, reported by Forrester, is the pressure it makes on CIO to evolve towards the same model that end-users are now used to in their day to day life, where self-service and flexibility are paramount. This is what is driving IT to transform itself toward "a Global Service Provider", or for some as "IT "is" the Business" (see : Gartner Identifies Four Futures for IT and CIO), and for both models toward a Private Cloud Service Provider. In this journey, there is still a big difference between most of existing external Cloud and a firm IT : the number of applications that a CIO has to manage. Most cloud providers today are overly specialized, but at the end of the day, there are really few business processes that rely on only one application. So CIOs has to combine everything together external and internal. And for the internal parts that they will have to make them evolve to a Private Cloud, the scope can be very large. This will often require CIOs to evolve from their traditional approach to more disruptive ones, the time has come to introduce new standards and processes, if they want to succeed. So let's have a look at the different Cloud models, what type of users they are addressing, what value they bring and most importantly what needs to be done by the Cloud Provider, and what is left over to the user. IaaS, PaaS, SaaS : what's provided and what needs to be done First of all the Cloud Provider will have to provide all the infrastructure needed to deliver the service. And the more value IT will want to provide, the more IT will have to deliver and integrate : from disks to applications. As we can see in the above picture, providing pure IaaS, left a lot to cover for the end-user, that’s why the end-user targeted by this Cloud Service is IT people. If you want to bring more value to developers, you need to provide to them a development platform ready to use, which is what PaaS is standing for, by providing not only the processors power, storage and OS, but also the Database and Middleware platform. SaaS being the last mile of the Cloud, providing an application ready to use by business users, the remaining part for the end-users being configuring and specifying the application for their specific usage. In addition to that, there are common challenges encompassing all type of Cloud Services : Security : covering all aspect, not only of users management but also data flows and data privacy Charge back : measuring what is used and by whom Application management : providing capabilities not only to deploy, but also to upgrade, from OS for IaaS, Database, and Middleware for PaaS, to a full Business Application for SaaS. Scalability : ability to evolve ALL the components of the Cloud Provider stack as needed Availability : ability to cover “always on” requirements Efficiency : providing a infrastructure that leverage shared resources in an efficient way and still comply to SLA (performances, availability, scalability, and ability to evolve) Automation : providing the orchestration of ALL the components in all service life-cycle (deployment, growth & shrink (elasticity), upgrades,...) Management : providing monitoring, configuring and self-service up to the end-users Oracle Strategy and Clouds For CIOs to succeed in their Private Cloud implementation, means that they encompass all those aspects for each component life-cycle that they selected to build their Cloud. That’s where a multi-vendors layered approach comes short in terms of efficiency. That’s the reason why Oracle focus on taking care of all those aspects directly at Engineering level, to truly provide efficient Cloud Services solutions for IaaS, PaaS and SaaS. We are going as far as embedding software functions in hardware (storage, processor level,...) to ensure the best SLA with the highest efficiency. The beauty of it, as we rely on standards, is that the Oracle components that you are running today in-house, are exactly the same that we are using to build Clouds, bringing you flexibility, reversibility and fast path to adoption. With Oracle Engineered Systems (Exadata, Exalogic & SPARC SuperCluster, more specifically, when talking about Cloud), we are delivering all those components hardware and software already engineered together at Oracle factory, with a single pane of glace for the management of ALL the components through Oracle Enterprise Manager, and with high-availability, scalability and ability to evolve by design. To give you a feeling of what does that bring in terms just of implementation project timeline, for example with Oracle SPARC SuperCluster, we have a consistent track of record to have the system plug into existing Datacenter and ready in a week. This includes Oracle Database, OS, virtualization, Database Storage (Exadata Storage Cells in this case), Application Storage, and all network configuration. This strategy enable CIOs to very quickly build Cloud Services, taking out not only the complexity of integrating everything together but also taking out the automation and evolution complexity and cost. I invite you to discuss all those aspect in regards of your particular context face2face on November 28th.

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7-Eleven Improves the Digital Guest Experience With 10-Minute Application Provisioning

- by MichaelM-Oracle

By Vishal Mehra - Director, Cloud Computing, Oracle Consulting Making the Cloud Journey Matter There’s much more to cloud computing than cutting costs and closing data centers. In fact, cloud computing is fast becoming the engine for innovation and productivity in the digital age. Oracle Consulting Services contributes to our customers’ cloud journey by accelerating application provisioning and rapidly deploying enterprise solutions. By blending flexibility with standardization, our Middleware as a Service (MWaaS) offering is ensuring the success of many cloud initiatives. 10-Minute Application Provisioning Times at 7-Eleven As a case in point, 7-Eleven recently highlighted the scope, scale, and results of a cloud-powered environment. The world’s largest convenience store chain is rolling out a Digital Guest Experience (DGE) program across 8,500 stores in the U.S. and Canada. Everyday, 7-Eleven connects with tens of millions of customers through point-of-sale terminals, web sites, and mobile apps. Promoting customer loyalty, targeting promotions, downloading digital coupons, and accepting digital payments are all part of the roadmap for a comprehensive and rewarding customer experience. And what about the time required for deploying successive versions of this mission-critical solution? Ron Clanton, 7-Eleven's DGE Program Manager, Information Technology reported at Oracle Open World, " We are now able to provision new environments in less than 10 minutes. This includes the complete SOA Suite on Exalogic, and Enterprise Manager managing both the SOA Suite, Exalogic, and our Exadata databases ." OCS understands the complex nature of innovative solutions and has processes and expertise to help clients like 7-Eleven rapidly develop technology that enhances the customer experience with little more than the click of a button. OCS understood that the 7-Eleven roadmap required careful planning, agile development, and a cloud-capable environment to move fast and perform at enterprise scale. Business Agility Today’s business-savvy technology leaders face competing priorities as they confront the digital disruptions of the mobile revolution and next-generation enterprise applications. To support an innovation agenda, IT is required to balance competing priorities between development and operations groups. Standardization and consolidation of computing resources are the keys to success. With our operational and technical expertise promoting business agility, Oracle Consulting's deep Middleware as a Service experience can make a significant difference to our clients by empowering enterprise IT organizations with the computing environment they seek to keep up with the pace of change that digitally driven business units expect. Depending on the needs of the organization, this environment runs within a private, public, or hybrid cloud infrastructure. Through on-demand access to a shared pool of configurable computing resources, IT delivers the standard tools and methods for developing, integrating, deploying, and scaling next-generation applications. Gold profiles of predefined configurations eliminate the version mismatches among databases, application servers, and SOA suite components, delivered both by Oracle and other enterprise ISVs. These computing resources are well defined in business terms, enabling users to select what they need from a service catalog. Striking the Balance between Development and Operations As a result, development groups have the flexibility to choose among a menu of available services with descriptions of standard business functions, service level guarantees, and costs. Faced with the consumerization of enterprise IT, they can deliver the innovative customer experiences that seamlessly integrate with underlying enterprise applications and services. This cloud-powered development and testing environment accelerates release cycles to ensure agile development and rapid deployments. At the same time, the operations group is relying on certified stacks and frameworks, tuned to predefined environments and patterns. Operators can maintain a high level of security, and continue best practices for applications/systems monitoring and management. Moreover, faced with the challenges of delivering on service level agreements (SLAs) with the business units, operators can ensure performance, scalability, and reliability of the infrastructure. The elasticity of a cloud-computing environment – the ability to rapidly add virtual machines and storage in response to computing demands -- makes a difference for hardware utilization and efficiency. Contending with Continuous Change What does it take to succeed on the promise of the cloud? As the engine for innovation and productivity in the digital age, IT must face not only the technical transformations but also the organizational challenges of the cloud. Standardizing key technologies, resources, and services through cloud computing is only one part of the cloud journey. Managing relationships among multiple department and projects over time – developing the management, governance, and monitoring capabilities within IT – is an often unmentioned but all too important second part. In fact, IT must have the organizational agility to contend with continuous change. This is where a skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. With a lifecycle services approach to delivering innovative business solutions, Oracle Consulting Services has expertise and a portfolio of services to help enterprise customers succeed on their cloud journeys as well as other converging mega trends .

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WEBLOGIC 12C HANDS-ON BOOTCAMP

- by agallego

Oracle PartnerNetwork | Account | Feedback JOIN THE ORACLE WEBLOGIC PARTNER COMMUNITY AND ATTEND A WEBLOGIC 12C HANDS-ON BOOTCAMP Dear partner As a valued partner we would like to invite you for the WebLogic Partner Community and our WebLogic 12c hands-on Bootcamps – free of charge! Please first login at http://partner.oracle.com and then visit: WebLogic Partner Community. (If you need support with your account please contact the Oracle Partner Business Center). The goal of the WebLogic Partner Community is to provide you with the latest information on Oracle's offerings and to facilitate the exchange of experience within community members. Register Now FREE Assessment vouchers to become certified and WebLogic Server 12c 200 new Features and Training Connect and Network WebLogic Blogs WebLogic on Facebook WebLogic on LinkedIn WebLogic on Twitter WebLogic on Oracle Mix WebLogic 12c hands-on Workshops We offer free3 days hands-on WebLogic 12c workshops for Oracle partners who want to become Application Grid Specialized: Register Here! Country Date Location Registration Germany 3-5 April 2012 Oracle Düsseldorf Click here France 24-26 April 2012 Oracle Colombes Click here Spain 08-10 May 2012 Oracle Madrid Click here Netherlands 22-24 May 2012 Oracle Amsterdam Click here United Kingdom 06-08 June 2012 Oracle Reading Click here Italy 19-21 June 2012 Oracle Cinisello Balsamo Click here Portugal 10-12 July 2012 Oracle Lisbon Click here Skill requirements Attendees need to have the following skills as this is required by the product-set and to make sure they get the most out of the training: Basic knowledge in Java and JavaEE Understanding the Application Server concept Basic knowledge in older releases of WebLogic Server would be beneficial Member of WebLogic Partner Community for registration please vist http://www.oracle.com/partners/goto/wls-emea Hardware requirements Every participant works on his own notebook. The minimal hardware requirements are: 4Gb physical RAM (we will boot the image with 2Gb RAM) dual core CPU 15 GB HD Software requirements Please install Oracle VM VirtualBox 4.1.8 Follow-up and certification With the workshop registration you agree to the following next steps Follow-up training attend and pass the Oracle Application Grid Certified Implementation Specialist Registration For details and registration please visit Register Here Free WebLogic Certification (Free assessment voucher to become certified) For all WebLogic experts, we offer free vouchers worth $195 for the Oracle Application Grid Certified Implementation Specialist assessment. To demonstrate your WebLogic knowledge you first have to pass the free online assessment Oracle Application Grid PreSales Specialist. For free vouchers, please send an e-mail with the screenshot of your Oracle Application Grid PreSales certirficate to [email protected] including your Name, Company, E-mail and Country. Note: This offer is limited to partners from Europe Middle East and Africa. Partners from other countries please contact your Oracle partner manager. WebLogic Specialization To become specialized in Application Grid, please make sure that you access the: Application Grid Specialization Guide Application Grid Specialization Checklist If you have any questions please contact the Oracle Partner Business Center. Oracle WebLogic Server 12c Key New Capabilities Java EE 6 and Developer Productivity Simplified Deployment and Management with Virtualization Integrated Traffic Management Enhanced High Availability and Disaster Recovery Much Higher Performance For more information please visit: Presentation from the WebLogic 12c launch Technical Presentation from the WebLogic 12c launch WebLogic OTN Website WebLogic 12c Virtual Conference Environment WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea (OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Best regards, Jürgen Kress WebLogic Partner Adoption EMEA Tel. +49 89 1430 1479 E-Mail: [email protected] Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact PBC | Legal Notices and Terms of Use | Privacy Statement Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time. Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.

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What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

- by Richard Lefebvre

There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest.

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Windows Phone 8 Launch Event Summary

- by Tim Murphy

Today was the official coming out party for Windows Phone 8. Below is a summary of the launch event. There is a lot here to stay with me. They started with a commercial staring Joe Belfiore show how his Windows Phone 8 was personal too him which highlights something I think Microsoft has done well over the last couple of event: spotlight how Windows Phone is a different experience from other smartphones. Joe actually called iPhone and Android “tired old metaphors" and explained that the idea around Windows Phone was to “reinvent the smartphone around you” as “the most personal smartphone operating system”. The is the message that they need to drive home in their adds. The only real technical aspect we found out was that they have optimized the operating system around the dual core Qualcomm Snapdragon chip set. It seems like all of the other hardware goodies had already been announced. The remainder of the event was centered around new features of the OS and app announcements. So what are we getting? The integrated features included lock screen live tile, Data Sense, Rooms and Kids corner. There wasn’t a lot of information about it, but Joe also talked about apps not just having live tiles, but being live apps that could integrate with wallet and the hub. The lock screen will now be able to be personalized with live tile data or even a photo slide show. This gives the lock screen an even better ability to give you the information you want to know before you even unlock the phone. The Kids Corner allows you as a parent to setup an area on your phone that you kids can go into an use it without disturbing your apps. They can play games or use apps that you have designated and will only see those apps. It even has a special lock screen gesture just for the kids corner. Rooms allow you to organize your phone around the groups of people in your life. You get a shared calendar, a room wall as well as shared notes beyond just being able to send messages to a group. You can also invite people not on the Windows Phone platform to access an online version of the room. Data Sense is a new feature that gives you better control and understanding of your data plan usage. You can see which applications are using data and it can automatically adjust they way your phone behaves as you get close to your data limit. Add to these features the fact that the entire Windows ecosystem is integrated with SkyDrive and you have an available anywhere experience that is unequaled by any other platform. Your document, photos and music are available on your Windows Phone, Window 8 device and Xbox. SkyDrive also doesn’t limit how long you can keep files like the competing cloud platforms and give more free storage. It was interesting the way they made the launch event more personal. First Joe brought out his own kids to demo the Kids Corner. They followed this up by bringing out Jessica Alba to discuss her experience on the Windows Phone 8. They need to keep putting a face on the product instead of just showing features as a cold list. Then we get to apps. We knew that the new Skype was coming, but we found out that it was created in such a way that it can receive calls without running consistently in the background which would eat up battery. This announcement was follow by the coming Facebook app that is optimized for Windows Phone 8. As a matter of fact they indicated that just after launch the marketplace would have 46 out of the top 50 apps used by all smartphone platforms. In a rational world this tide with over 120,000 apps currently in the marketplace there should be no more argument about the Windows Phone ecosystem. For those of us who develop for Windows Phone and weren’t on the early adoption program will finally get access to the SDK tomorrow after an announcement at Build (more waiting). Perhaps we will get a few new features then. In the end I wouldn’t say there were any huge surprises, but I am really excited about getting my hands on the devices next month and starting to develop. Stay tuned. del.icio.us Tags: Windows Phone,Windows Phone 8,Winodws Phone 8 Launch,Joe Belfiore,Jessica Alba

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Using XA Transactions in Coherence-based Applications

- by jpurdy

While the costs of XA transactions are well known (e.g. increased data contention, higher latency, significant disk I/O for logging, availability challenges, etc.), in many cases they are the most attractive option for coordinating logical transactions across multiple resources. There are a few common approaches when integrating Coherence into applications via the use of an application server's transaction manager: Use of Coherence as a read-only cache, applying transactions to the underlying database (or any system of record) instead of the cache. Use of TransactionMap interface via the included resource adapter. Use of the new ACID transaction framework, introduced in Coherence 3.6. Each of these may have significant drawbacks for certain workloads. Using Coherence as a read-only cache is the simplest option. In this approach, the application is responsible for managing both the database and the cache (either within the business logic or via application server hooks). This approach also tends to provide limited benefit for many workloads, particularly those workloads that either have queries (given the complexity of maintaining a fully cached data set in Coherence) or are not read-heavy (where the cost of managing the cache may outweigh the benefits of reading from it). All updates are made synchronously to the database, leaving it as both a source of latency as well as a potential bottleneck. This approach also prevents addressing "hot data" problems (when certain objects are updated by many concurrent transactions) since most database servers offer no facilities for explicitly controlling concurrent updates. Finally, this option tends to be a better fit for key-based access (rather than filter-based access such as queries) since this makes it easier to aggressively invalidate cache entries without worrying about when they will be reloaded. The advantage of this approach is that it allows strong data consistency as long as optimistic concurrency control is used to ensure that database updates are applied correctly regardless of whether the cache contains stale (or even dirty) data. Another benefit of this approach is that it avoids the limitations of Coherence's write-through caching implementation. TransactionMap is generally used when Coherence acts as system of record. TransactionMap is not generally compatible with write-through caching, so it will usually be either used to manage a standalone cache or when the cache is backed by a database via write-behind caching. TransactionMap has some restrictions that may limit its utility, the most significant being: The lock-based concurrency model is relatively inefficient and may introduce significant latency and contention. As an example, in a typical configuration, a transaction that updates 20 cache entries will require roughly 40ms just for lock management (assuming all locks are granted immediately, and excluding validation and writing which will require a similar amount of time). This may be partially mitigated by denormalizing (e.g. combining a parent object and its set of child objects into a single cache entry), at the cost of increasing false contention (e.g. transactions will conflict even when updating different child objects). If the client (application server JVM) fails during the commit phase, locks will be released immediately, and the transaction may be partially committed. In practice, this is usually not as bad as it may sound since the commit phase is usually very short (all locks having been previously acquired). Note that this vulnerability does not exist when a single NamedCache is used and all updates are confined to a single partition (generally implying the use of partition affinity). The unconventional TransactionMap API is cumbersome but manageable. Only a few methods are transactional, primarily get(), put() and remove(). The ACID transactions framework (accessed via the Connection class) provides atomicity guarantees by implementing the NamedCache interface, maintaining its own cache data and transaction logs inside a set of private partitioned caches. This feature may be used as either a local transactional resource or as logging XA resource. However, a lack of database integration precludes the use of this functionality for most applications. A side effect of this is that this feature has not seen significant adoption, meaning that any use of this is subject to the usual headaches associated with being an early adopter (greater chance of bugs and greater risk of hitting an unoptimized code path). As a result, for the moment, we generally recommend against using this feature. In summary, it is possible to use Coherence in XA-oriented applications, and several customers are doing this successfully, but it is not a core usage model for the product, so care should be taken before committing to this path. For most applications, the most robust solution is normally to use Coherence as a read-only cache of the underlying data resources, even if this prevents taking advantage of certain product features.

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Uses of a C++ Arithmetic Promotion Header

- by OlduvaiHand

I've been playing around with a set of templates for determining the correct promotion type given two primitive types in C++. The idea is that if you define a custom numeric template, you could use these to determine the return type of, say, the operator+ function based on the class passed to the templates. For example: // Custom numeric class template <class T> struct Complex { Complex(T real, T imag) : r(real), i(imag) {} T r, i; // Other implementation stuff }; // Generic arithmetic promotion template template <class T, class U> struct ArithmeticPromotion { typedef typename X type; // I realize this is incorrect, but the point is it would // figure out what X would be via trait testing, etc }; // Specialization of arithmetic promotion template template <> class ArithmeticPromotion<long long, unsigned long> { typedef typename unsigned long long type; } // Arithmetic promotion template actually being used template <class T, class U> Complex<typename ArithmeticPromotion<T, U>::type> operator+ (Complex<T>& lhs, Complex<U>& rhs) { return Complex<typename ArithmeticPromotion<T, U>::type>(lhs.r + rhs.r, lhs.i + rhs.i); } If you use these promotion templates, you can more or less treat your user defined types as if they're primitives with the same promotion rules being applied to them. So, I guess the question I have is would this be something that could be useful? And if so, what sorts of common tasks would you want templated out for ease of use? I'm working on the assumption that just having the promotion templates alone would be insufficient for practical adoption. Incidentally, Boost has something similar in its math/tools/promotion header, but it's really more for getting values ready to be passed to the standard C math functions (that expect either 2 ints or 2 doubles) and bypasses all of the integral types. Is something that simple preferable to having complete control over how your objects are being converted? TL;DR: What sorts of helper templates would you expect to find in an arithmetic promotion header beyond the machinery that does the promotion itself?

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Are there any drawbacks to class-based Javascript injection?

- by jonathanconway

A phenomena I'm seeing more and more of is Javascript code that is tied to a particular element on a particular page, rather than being tied to kinds of elements or UI patterns. For example, say we had a couple of animated menus on a page: <ul id="top-navigation"> ... </ul>  <ul id="product-list"> ... </ul> These two menus might exist on the same page or on different pages, and some pages mightn't have any menus. I'll often see Javascript code like this (for these examples, I'm using jQuery): $(document).ready(function() { $('ul#top-navigation').dropdownMenu(); $('ul#product-selector').dropdownMenu(); }); Notice the problem? The Javascript is tightly coupled to particular instances of a UI pattern rather than the UI pattern itself. Now wouldn't it be so much simpler (and cleaner) to do this instead? - $(document).ready(function() { $('ul.dropdown-menu').dropdownMenu(); }); Then we can put the 'dropdown-menu' class on our lists like so: <ul id="top-navigation" class="dropdown-menu"> ... </ul>  <ul id="product-list" class="dropdown-menu"> ... </ul> This way of doing things would have the following benefits: Simpler Javascript - we only need to attach once to the class. We avoid looking for specific instances that mightn't exist on a given page. If we remove an element, we don't need to hunt through the Javascript to find the attach code for that element. I believe techniques similar to this were pioneered by certain articles on alistapart.com. I'm amazed these simple techniques still haven't gained widespread adoption, and I still see 'best-practice' code-samples and Javascript frameworks referring directly to UI instances rather than UI patterns. Is there any reason for this? Is there some big disadvantage to the technique I just described that I'm unaware of?

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Inbreeding-immune database structure

- by Nick Savage

I have an application that requires a "simple" family tree. I would like to be able to perform queries that will give me data for an entire family given one id from a member in the family. I say simple because it does not need to take into account adoption or any other obscurities. The requirements for the application are as follows: Any two people will not be able to breed if they're from the same genetic line Needs to allow for the addition of new family lines (new people with no previous family) Need to be able to pull siblings, parents separately through queries I'm having trouble coming up with the proper structure for the database. So far I've come up with two solutions but they're not very reliable and will probably get out of hand quite quickly. Solution 1 involves placing a family_ids field on the people table and storing a list of unique family ids. Each time two people breed the lists are checked against each other to make sure no ids match and if everything checks out will merge the two lists and set that as the child's family_ids field. Example: Father (family_ids: (null)) breeds with Mother (family_ids: (213, 519)) -> Child (family_ids: (213, 519)) breeds with Random Person (family_ids: (813, 712, 122, 767)) -> Grandchild (family_ids: (213, 519, 813, 712, 122, 767)) And so on and so forth... The problem I see with this is the lists becoming unreasonably large as time goes on. Solution 2 uses cakephp's associations to declare: public $belongsTo = array( 'Father' => array( 'className' => 'User', 'foreignKey' => 'father_id' ), 'Mother' => array( 'className' => 'User', 'foreignKey' => 'mother_id' ) ); Now setting recursive to 2 will fetch the results of the mother and father, along with their mother and father, and so on and so forth all the way down the line. The problem with this route is that the data is in nested arrays and I'm unsure of how to efficiently work through the code. If anyone would be able to steer me in the direction of the most efficient way to handle what I want to achieve that would be tremendously helpful. Any and all help is greatly appreciated and I'll gladly answer any questions anyone has. Thanks a lot.

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Week in Geek: LastPass Rescues Xmarks Edition

- by Asian Angel

This week we learned how to breathe new life into an aging Windows Mobile 6.x device, use filters in Photoshop, backup and move VirtualBox machines, use the BitDefender Rescue CD to clean an infected PC, and had fun setting up a pirates theme on our computers. Photo by _nash. Weekly Feature Do you love using the Faenza icon set on your Ubuntu system but feel that there are a few much needed icons missing (or you desire a different version of a particular icon)? Then you may want to take a look at the Faenza Variants icon pack. The icons are available in the following sizes: 16px, 22px, 32px, 48px and scalable sizes. Photo by Asian Angel. Faenza Variants Random Geek Links Another week with extra link goodness to help keep you on top of the news. Photo by Asian Angel. LastPass acquires Xmarks, premium service announced Xmarks announced that it has been acquired by LastPass, a cross-platform password management service. This also means that Xmarks is now in transition from a “free” to a “freemium” business model. WikiLeaks reappears on European Net domains WikiLeaks has re-emerged on a Swiss Internet domain followed by domains in Germany, Finland, and the Netherlands, sidestepping a move that had in effect taken the controversial site off the Internet. Iran: Yes, Stuxnet hurt our nuclear program The Stuxnet worm got some big play from Iranian President Mahmoud Ahmadinejad, who acknowledged that the malware dinged his nuclear program. More Windows Rogues than Just AV – Fake Defragmenter Check Disk Don’t think for a second that rogues are limited to scareware, because as so-called products such as “System Defragmenter”, “Scan Disk” “Check Disk” prove, they’re not. Internet Explorer’s Protected Mode can be bypassed Researchers from Verizon Business have now described a way of bypassing Protected Mode in IE 7 and 8 in order to gain access to user accounts. Can you really see who viewed your Facebook profile? Rogue application spreads virally Once again, a rogue application is spreading virally between Facebook users pretending to offer you a way of seeing who has viewed your profile. More holes in Palm’s WebOS Researchers Orlando Barrera and Daniel Herrera, who both work for security firm SecTheory, have discovered a gaping security hole in Palm’s WebOS smartphone operating system. Next-gen banking Trojans hit APAC With the proliferation of banking Trojans, Web and smartphone users of online banking services have to be on constant alert to avoid falling prey to fraud schemes, warned Etay Maor, project manager for RSA Fraud Action. AVG update cripples 64-bit computers A signature update automatically deployed by the AVG virus scanner Thursday has crippled numerous computers. Article includes link to forums to fix computers affected after a restart. Congress moves to outlaw ‘mystery charges’ for Web shoppers Legislation that makes it illegal for Web merchants and so-called post-transaction marketers to charge credit cards without the card owners’ say-so came closer to becoming law this week. Ballmer Set to “Look Into” Windows Home Server Drive Extender Fiasco Tuesday’s announcement from Microsoft regarding the removal of Drive Extender from Windows Home Server has sent shock waves across the web. Google tweaks search recipe to ding scam artists Google has changed its search algorithm to penalize sites deemed to provide an “extremely poor user experience” following a New York Times story on a merchant who justified abusive behavior towards customers as a search-engine optimization tactic. Geek Video of the Week Watch as our two friends debate back and forth about the early adoption of new technology through multiple time periods (Stone Age to the far future). Will our reluctant friend finally succumb to the temptation? Photo by CollegeHumor. Early Adopters Through History Random TinyHacker Links Fix Issues in Windows 7 Using Reliability Monitor Learn how to analyze Windows 7 errors and then fix them using the built-in reliability monitor. Learn About IE Tab Groups Tab groups is a useful feature in IE 8. Here’s a detailed guide to what it is all about. Google’s Book Helps You Learn About Browsers and Web A cool new online book by the Google Chrome team on browsers and the web. TrustPort Internet Security 2011 – Good Security from a Less Known Provider TrustPort is not exactly a well-known provider of security solutions. At least not in the consumer space. This review tests in detail their latest offering. How the World is Using Cell phones An infographic showing the shocking demographics of cell phone use. Super User Questions See the great answers to these questions from Super User. I am unable to access my C drive. It says it is unable to display current owner. List of Windows special directories/shortcuts like ‘%TEMP%’ Is using multiple passes for wiping a disk really necessary? How can I view two files side by side in Notepad++ Is there any tool that automatically puts screenshots to my Dropbox? How-To Geek Weekly Article Recap Look through our hottest articles from this past week at How-To Geek. How to Create a Software RAID Array in Windows 7 9 Alternatives for Windows Home Server’s Drive Extender Why Doesn’t Disk Cleanup Delete Everything from the Temp Folder? Ask the Readers: How Much Do You Customize Your Operating System? How to Upload Really Large Files to SkyDrive, Dropbox, or Email One Year Ago on How-To Geek Enjoy reading through these awesome articles from one year ago. How To Upgrade from Vista to Windows 7 Home Premium Edition How To Fix No Aero Transparency in Windows 7 Troubleshoot Startup Problems with Startup Repair Tool in Windows 7 & Vista Rename the Guest Account in Windows 7 for Enhanced Security Disable Error Reporting in XP, Vista, and Windows 7 The Geek Note That wraps things up here for this week. Regardless of the weather wherever you may be, we hope that you have an opportunity to get outside and have some fun! Remember to keep sending those great tips in to us at [email protected]. Photo by Tony the Misfit. Latest Features How-To Geek ETC The How-To Geek Guide to Learning Photoshop, Part 8: Filters Get the Complete Android Guide eBook for Only 99 Cents [Update: Expired] Improve Digital Photography by Calibrating Your Monitor The How-To Geek Guide to Learning Photoshop, Part 7: Design and Typography How to Choose What to Back Up on Your Linux Home Server How To Harmonize Your Dual-Boot Setup for Windows and Ubuntu Hang in There Scrat! – Ice Age Wallpaper How Do You Know When You’ve Passed Geek and Headed to Nerd? On The Tip – A Lamborghini Theme for Chrome and Iron What if Wile E. Coyote and the Road Runner were Human? [Video] Peaceful Winter Cabin Wallpaper Store Tabs for Later Viewing in Opera with Tab Vault

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Conversation as User Assistance

- by ultan o'broin

Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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C# in Depth, Third Edition by Jon Skeet, Manning Publications Co. Book Review

- by Compudicted

Originally posted on: http://geekswithblogs.net/Compudicted/archive/2013/10/24/c-in-depth-third-edition-by-jon-skeet-manning-publications.aspx I started reading this ebook on September 28, 2013, the same day it was sent my way by Manning Publications Co. for review while it still being fresh off the press. So 1st thing – thanks to Manning for this opportunity and a free copy of this must have on every C# developer’s desk book! Several hours ago I finished reading this book (well, except a for a large portion of its quite lengthy appendix). I jumped writing this review right away while still being full of emotions and impressions from reading it thoroughly and running code examples. Before I go any further I would like say that I used to program on various platforms using various languages starting with the Mainframe and ending on Windows, and I gradually shifted toward dealing with databases more than anything, however it happened with me to program in C# 1 a lot when it was first released and then some C# 2 with a big leap in between to C# 5. So my perception and experience reading this book may differ from yours. Also what I want to tell is somewhat funny that back then, knowing some Java and seeing C# 1 released, initially made me drawing a parallel that it is a copycat language, how wrong was I… Interestingly, Jon programs in Java full time, but how little it was mentioned in the book! So more on the book: Be informed, this is not a typical “Recipes”, “Cookbook” or any set of ready solutions, it is rather targeting mature, advanced developers who do not only know how to use a number of features, but are willing to understand how the language is operating “under the hood”. I must state immediately, at the same time I am glad the author did not go into the murky depths of the MSIL, so this is a very welcome decision on covering a modern language as C# for me, thank you Jon! Frankly, not all was that rosy regarding the tone and structure of the book, especially the the first half or so filled me with several negative and positive emotions overpowering each other. To expand more on that, some statements in the book appeared to be bias to me, or filled with pre-justice, it started to look like it had some PR-sole in it, but thankfully this was all gone toward the end of the 1st third of the book. Specifically, the mention on the C# language popularity, Java is the #1 language as per https://sites.google.com/site/pydatalog/pypl/PyPL-PopularitY-of-Programming-Language (many other sources put C at the top which I highly doubt), also many interesting functional languages as Clojure and Groovy appeared and gained huge traction which run on top of Java/JVM whereas C# does not enjoy such a situation. If we want to discuss the popularity in general and say how fast a developer can find a new job that pays well it would be indeed the very Java, C++ or PHP, never C#. Or that phrase on language preference as a personal issue? We choose where to work or we are chosen because of a technology used at a given software shop, not vice versa. The book though it technically very accurate with valid code, concise examples, but I wish the author would give more concrete, real-life examples on where each feature should be used, not how. Another point to realize before you get the book is that it is almost a live book which started to be written when even C# 3 wasn’t around so a lot of ground is covered (nearly half of the book) on the pre-C# 3 feature releases so if you already have a solid background in the previous releases and do not plan to upgrade, perhaps half of the book can be skipped, otherwise this book is surely highly recommended. Alas, for me it was a hard read, most of it. It was not boring (well, only may be two times), it was just hard to grasp some concepts, but do not get me wrong, it did made me pause, on several occasions, and made me read and re-read a page or two. At times I even wondered if I have any IQ at all (LOL). Be prepared to read A LOT on generics, not that they are widely used in the field (I happen to work as a consultant and went thru a lot of code at many places) I can tell my impression is the developers today in best case program using examples found at OpenStack.com. Also unlike the Java world where having the most recent version is nearly mandated by the OSS most companies on the Microsoft platform almost never tempted to upgrade the .Net version very soon and very often. As a side note, I was glad to see code recently that included a nullable variable (myvariable? notation) and this made me smile, besides, I recommended that person this book to expand her knowledge. The good things about this book is that Jon maintains an active forum, prepared code snippets and even a small program (Snippy) that is happy to run the sample code saving you from writing any plumbing code. A tad now on the C# language itself – it sure enjoyed a wonderful road toward perfection and a very high adoption, especially for ASP development. But to me all the recent features that made this statically typed language more dynamic look strange. Don’t we have F#? Which supposed to be the dynamic language? Why do we need to have a hybrid language? Now the developers live their lives in dualism of the static and dynamic variables! And LINQ to SQL, it is covered in depth, but wasn’t it supposed to be dropped? Also it seems that very little is being added, and at a slower pace, e.g. Roslyn will come in late 2014 perhaps, and will be probably the only main feature. Again, it is quite hard to read this book as various chapters, C# versions mentioned every so often only if I only could remember what was covered exactly where! So the fact it has so many jumps/links back and forth I recommend the ebook format to make the navigations easier to perform and I do recommend using software that allows bookmarking, also make sure you have access to plenty of coffee and pizza (hey, you probably know this joke – who a programmer is) ! In terms of closing, if you stuck at C# 1 or 2 level, it is time to embrace the power of C# 5! Finally, to compliment Manning, this book unlike from any other publisher so far, was the only one as well readable (put it formatted) on my tablet as in Adobe Reader on a laptop.

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