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• Parsing complex string using regex

  - by wojtek_z

  My regex skills are not very good and recently a new data element has thrown my parser into a loop Take the following string "+USER=Bob Smith-GROUP=Admin+FUNCTION=Read/FUNCTION=Write" Previously I had the following for my regex : [+\\-/] Which would turn the result into USER=Bob Smith GROUP=Admin FUNCTION=Read FUNCTION=Write FUNCTION=Read But now I have values with dashes in them which is causing bad output New string looks like "+USER=Bob Smith-GROUP=Admin+FUNCTION=Read/FUNCTION=Write/FUNCTION=Read-Write" Which gives me the following result , and breaks the key = value structure. USER=Bob Smith GROUP=Admin FUNCTION=Read FUNCTION=Write FUNCTION=Read Write Can someone help me formulate a valid regex for handling this or point me to some key / value examples. Basically I need to be able to handle + - / signs in order to get combinations.

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• Are there any well known algorithms to detect the presence of names?

  - by Rhubarb

  For example, given a string: "Bob went fishing with his friend Jim Smith." Bob and Jim Smith are both names, but bob and smith are both words. Weren't for them being uppercase, there would be less indication of this outside of our knowledge of the sentence. Without doing grammar analysis, are there any well known algorithms for detecting the presence of names, at least Western names?

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• Need help joining tables...

  - by yuudachi

  I am a MySQL newbie, so sorry if this is a dumb question.. These are my tables. student table: SID (primary) student_name advisor (foreign key to faculty.facultyID) requested_advisor (foreign key to faculty.facultyID) faculty table: facultyID (primary key) advisor_name I want to query a table that shows everything in the student table, but I want advisor and requested_advisor to show up as names, not the ID numbers. so like it displays like this on the webpage: Student Name: Jane Smith SID: 860123456 Current Advisor: John Smith Requested advisor: James Smith not like this Student Name: Jane Smith SID: 860123456 Current Advisor: 1 Requested advisor: 2 SELECT student.student_name, SID, student_email, faculty.advisor_name FROM student INNER JOIN faculty ON student.advisor = faculty.facultyID; this comes out close, but I don't know how to get the requested_advisor to show up as a name.

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• Setting variables in shell script by running commands

  - by rajya vardhan

  >cat /tmp/list1 john jack >cat /tmp/list2 smith taylor It is guaranteed that list1 and list2 will have equal number of lines. f(){ i=1 while read line do var1 = `sed -n '$ip' /tmp/list1` var2 = `sed -n '$ip' /tmp/list2` echo $i,$var1,$var2 i=`expr $i+1` echo $i,$var1,$var2 done < $INFILE } So output of f() should be: 1,john,smith 2,jack,taylor But getting 1,p,p 1+1,p,p If i replace following: var1 = `sed -n '$ip' /tmp/list1` var2 = `sed -n '$ip' /tmp/list2` with this: var1=`head -$i /tmp/vip_list|tail -1` var2=`head -$i /tmp/lb_list|tail -1` Then output: 1,john,smith 1,john,smith Not an expert of shell, so please excuse if sounds childish :)

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• today's multi-device world for web development

  - by paul smith

  With the huge explosion of mobile devices and addition of HTML5/CSS3, there seems to be a shift towards "responsive" designs (i.e., adapting to smaller screen sizes) which seems to be achieved using CSS3's Media Queries. My question is, given the current need of adapting to both desktop and mobile, is it common practice to actually organize two versions of your website (one for desktop and one for mobile)? Or is there just one version with different css files for targeting different devices and screens? Handling just cross-browser (ie6, ff3, opera9, etc...) HTML4/5, CSS2/3 was already hard enough, but now we're expected to handle cross-device (phone, tablet, etc...) as well, so my assumption is company's would create a separate project for mobile and redirect based on the user agent, but this is just a guess.

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• Creating one row of information in excel using a unique value

  - by user1426513

  This is my first post. I am currently working on a project at work which requires that I work with several different worksheets in order to create one mail master worksheet, as it were, in order to do a mail merge. The worksheet contains information regarding different purchases, and each purchaser is identified with their own ID number. Below is an example of what my spreadsheet looks like now (however I do have more columns): ID Salutation Address ID Name Donation ID Name Tickets 9 Mr. John Doe 123 12 Ms. Jane Smith 100.00 12 Ms.Jane Smith 300.00 12 Ms. Jane Smith 456 22 Mr. Mike Man 500.00 84 Ms. Jo Smith 300.00 What I would like to do is somehow sort my data so that everythign with the same unique identifier (ID) lines up on the same row. For example ID 12 Jane Smith - all the information for her will show up under her name matched by her ID number, and ID 22 will match up with 22 etc... When I merged all of my spreadsheets together, I sorted them all by ID number, however my problem is, not everyone who made a donation bought a ticket or some people just bought tickets and nothing us, so sorting doesn't work. Hopefully this makes sense. Thanks in advance.

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• Does anyone know any good MATLAB code for rumor routing?

  - by Shruti Rattan

  I am looking for a MATLAB code that works for rumor routing. In rumor routing, some N nodes are generated first and randomly one of the nodes generates an 'Agent'. Agent carries the information where it is comming from and what information (like temperature, humidity,etc) is it looking for and what all nodes has it traversed through (basically the path to where it originated). Also another agent is generated by some other node that has some information to share (like temperature or humidity level of an area) to any other node looking for it. Now if the information seeker agent (former) path intersects the path followed by information giving agent (later) and if the information happens to be the same, then the path is made and used for the same information exchange. But there is another problem. The path has to be shortest path available between them depending upon how many intermediate nodes needed to be passed to reach destination node. Now I know its a lot of work but even a little help will be appreciated. Thanks guys

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• Hyper-V VM's cannot access Host resources, and vice-versa

  - by Agent

  I have several Hyper-V vm's running on this Win2008 R2 Server box, and up until a reboot of the host server, all the VM's were able to access shared folders on the host. Now, they can't even ping the host server. From what I've seen, I need to setup an Internal only network through Virtual Network Manager in Hyper-V. I set this up, then tried to enable the Microsoft Virtual Network Switch Protocol option in this Internal Only NIC, but I get popups saying: Your current selection will also disable the following features: Microsoft virtual network switch protocol Which is absolutely stupid, considering the protocol is what I'm ticking the checkbox to Enable! As of now, on the host, I have 2 NICs: Physical - This NIC on the host machine does have the MVNS protocol enabled Virtual Network Adapter - Created through Hyper-V Virtual Network Manager as an External type of network. Trying to enable MVNS on this NIC also produces the error above. I've tried enabling Client for Microsoft Networks on the physical NIC for IPv6, but everytime I do that, all the VMs lose Internet connectivity and I cannot RDP into them. Anything else I can try?

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• E2K7: Can't add jounaling mailbox to storage group

  - by Agent

  We just added a new SG to a standalone E2K7 server but Exchange pops an error when we try to enable journaling on it. The journal recipient mailbox was created a while back and as far as we can tell there are no issues with it. It's viewable in the GAL and accessible through OWA. The error is: Set-Mailboxdatabase Error:Obkect "domain.company.com/Journaling/Journal5" could not be found. Please make sure that it was spelled correctly or specify a different object. This Journal5 account is in a child domain (like all the other journaling mailboxes we have attached to other mailbox server SGs). We also tried attaching one of the working journaling mailboxes to this SG but they also popped back the same error. Event log is now showing any errors at all. We are running SP1 on this server. I've tried dismounting/remounting the store and bouncing the IS and SA services but that didn't help any. Any suggestions?

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• Reinforcement learning toy project

  - by Betamoo

  My toy project to learn & apply Reinforcement Learning is: - An agent tries to reach a goal state "safely" & "quickly".... - But there are projectiles and rockets that are launched upon the agent in the way. - The agent can determine rockets position -with some noise- only if they are "near" - The agent then must learn to avoid crashing into these rockets.. - The agent has -rechargable with time- fuel which is consumed in agent motion - Continuous Actions: Accelerating forward - Turning with angle I need some hints and names of RL algorithms that suit that case.. - I think it is POMDP , but can I model it as MDP and just ignore noise? - In case POMDP, What is the recommended way for evaluating probability? - Which is better to use in this case: Value functions or Policy Iterations? - Can I use NN to model environment dynamics instead of using explicit equations? - If yes, Is there a specific type/model of NN to be recommended? - I think Actions must be discretized, right? I know it will take time and effort to learn such a topic, but I am eager to.. You may answer some of the questions if you can not answer all... Thanks

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• How to prevent parallel builds per build configuration across multiple Build Agents

  - by vanslly

  I have many build configurations in TeamCity, each servicing a large project. In the past if a build is kicked off the Build Agent could be busy for up to 20min! In order to improve throughput I installed a second Build Agent on the same machine such that if a build run is kicked off by say Build Agent 1 and it is busy for 20min and someone from another project makes a change then Build Agent 2 can do the build for the other project without needing to wait on the current build run to finish. All was well until two successive check-ins resulted in both Build Agents running a build for a single build configuration in parallel. Since some resources are shared, IIS directories & databases, I don't want a single build configuration to run on both Build Agents in parallel. How can I ensure a build isn't triggered if a build is currently running for that build configuration on a different build agent? One way seems to involve environmental variables and ensuring a 50/50 split by Build Agent in terms of build configuration compatibility, but that seems a little clunky.

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• SQL SERVER – Automation Process Good or Ugly

  - by pinaldave

  This blog post is written in response to T-SQL Tuesday hosted by SQL Server Insane Asylum. The idea of this post really caught my attention. Automation – something getting itself done after the initial programming, is my understanding of the subject. The very next thought was – is it good or evil? The reality is there is no right answer. However, what if we quickly note a few things, then I would like to request your help to complete this post. We will start with the positive parts in SQL Server where automation happens. The Good If I start thinking of SQL Server and Automation the very first thing that comes to my mind is SQL Agent, which runs various jobs. Once I configure any task or job, it runs fine (till something goes wrong!). Well, automation has its own advantages. We all have used SQL Agent for so many things – backup, various validation jobs, maintenance jobs and numerous other things. What other kinds of automation tasks do you run in your database server? The Ugly This part is very interesting, because it can get really ugly(!). During my career I have found so many bad automation agent jobs. Client had an agent job where he was dropping the clean buffers every hour Client using database mail to send regular emails instead of necessary alert related emails The best one – A client used new Missing Index and Unused Index scripts in SQL Agent Job to follow suggestions 100%. Believe me, I have never seen such a badly performing and hard to optimize database. (I ended up dropping all non-clustered indexes on the development server and ran production workload on the development server again, then configured with optimal indexes). Shrinking database is performance killer. It should never be automated. SQL SERVER – Shrinking Database is Bad – Increases Fragmentation – Reduces Performance The one I hate the most is AutoShrink Database. It has given me hard time in my career quite a few times. SQL SERVER – SHRINKDATABASE For Every Database in the SQL Server Automation is necessary but common sense is a must when creating automation. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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• Run script after switching user account "to the same account"

  - by Peter Sivák

  In Ubuntu, when I click on Switch User Account... and then choose the same account to log in (for example if my name is John Smith, I click on switch user account and then log into the John Smith account again), how can I run a script after that? (I know, that I can run a script after "first" login by putting it in /etc/profile file, but this script is not executed again when I choose switch user account and then immediately log in back to the same account.)

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• Create Outlook Appointments from PowerShell

  - by BuckWoody

  I've been toying around with a script to create a special set of calendar objects in Outlook that show when my SQL Server Agent Jobs are scheduled to run. I haven't finished yet, but I thought I would share the part that creates the Outlook Appointments.I have yet to fill a variable with the start and end times, and then loop through that to create the appointments. I'm thinking I'll make the script below into a function, and feed it those variables in a loop. The script below creates a whole new Calendar Folder in Outlook called "SQL Server Agent Jobs". I also use categories quite a bit, so you'll see that too. Caution: If you plan to play with this script, do it on an isolated workstation, not on your "regular" Outlook calendar. Otherwise, you'll have lots of appointments in there that you don't care about!  # Add a new calendar item to a new Outlook folder called "SQL Server Agent Jobs" $outlook = new-object -com Outlook.Application $calendar = $outlook.Session.folders.Item(1).Folders.Item("SQL Server Agent Jobs") $appt = $calendar.Items.Add(1) # == olAppointmentItem $appt.Start = [datetime]"03/11/2010 11:00" $appt.End = [datetime]"03/11/2009 12:00" $appt.Subject = "JobName" $appt.Location = "ServerName" $appt.Body = "Job Details" $appt.Categories = "SQL server Agent Job" $appt.Save()   Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

  - by Tuula Fai

  The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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• GDL Presents: Women Techmakers with JESS3

  GDL Presents: Women Techmakers with JESS3 Join Leslie, COO and Co-founder of JESS3, in conversation with Megan Smith and Betsy Masiello, as they discuss Leslie's experience growing a design business from two employees to a transnational operation. Hosts: Megan Smith - Vice President, Google [x] | Betsy Masiello - Policy Manager Guest: Leslie Bradshaw - President, COO and Co-founder, JESS3 From: GoogleDevelopers Views: 0 3 ratings Time: 01:00:00 More in Science & Technology

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• What is the best way to reduce code and loop through a hierarchial commission script?

  - by JM4

  I have a script which currently "works" but is nearly 3600 lines of code and makes well over 50 database calls within a single script. From my experience, there is no way to really "loop" the script and minimize it because each call to the database is a subquery of the ones before based on referral ids. Perhaps I can give a very simple example of what I am trying to accomplish and see if anybody has experience with something similar. In my example, there are three tables: Table 1 - Sellers ID | Comm_level | Parent ----------------------------------- 1 | 4 | NULL 2 | 3 | 1 3 | 2 | 1 4 | 2 | 2 5 | 2 | 2 6 | 1 | 3 Where ID is the id of one of our sales agents, comm_level will determine what his commission percentage is for each product he sells, parent indicates the ID for whom recruited that particular agent. In the example above, 1 is the top agent, he recruited two agents, 2 and 3. 2 recruited two agents, 4 and 5. 3 recruited one agent, 6. NOTE: An agent can NEVER recruit anybody equal to or higher than their own level. Table 2 - Commissions Level | Item 1 | Item 2 | Item 3 ----------------------------------------------------- 4 | .5 | .4 | .3 3 | .45 | .35 | .25 2 | .4 | .3 | .2 1 | .35 | .25 | .15 This table lays out the commission percentages for each agent based on their actual comm_level (if an agent is at a level 4, he will receive 50% on every item 1 sold, 40% on every item 2, 30% on every item 3 and so on. Table 3 - Items Sold ID | Item --------------------- 4 | item_1 4 | item_2 1 | item_1 2 | item_3 6 | item_2 1 | item_3 This table pairs the actual item sold with the seller who sold the item. When generating the commission report, calculating individual values is very simple. Calculating their commission based on their sub_sellers however is very difficult. In this example, Seller ID 1 gets a piece of every single item sold. The commission percentages indicate individual sales or the height of their commission. For example: When seller ID 6 sold one of item_2 above, the tree for commissions will look like the following: -ID 6 - 25% of cost(item_1) -ID 3 - 5% of cost(item_1) - (30% is his comm - 25% comm of seller id 6) -ID 1 - 10% of cost(item_1) - (40% is his comm - 30% of seller id 3) This must be calculated for every agent in the system from the top down (hence the DB calls within while loops throughout my enormous script). Anybody have a good suggestion or samples they may have used in the past?

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• EM12c Release 4: New Compliance features including DB STIG Standard

  - by DaveWolf

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Enterprise Manager’s compliance framework is a powerful and robust feature that provides users the ability to continuously validate their target configurations against a specified standard. Enterprise Manager’s compliance library is filled with a wide variety of standards based on Oracle’s recommendations, best practices and security guidelines. These standards can be easily associated to a target to generate a report showing its degree of conformance to that standard. ( To get an overview of  Database compliance management in Enterprise Manager see this screenwatch. ) Starting with release 12.1.0.4 of Enterprise Manager the compliance library will contain a new standard based on the US Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) for Oracle Database 11g. According to the DISA website, “The STIGs contain technical guidance to ‘lock down’ information systems/software that might otherwise be vulnerable to a malicious computer attack.” In essence, a STIG is a technical checklist an administrator can follow to secure a system or software. Many US government entities are required to follow these standards however many non-US government entities and commercial companies base their standards directly or partially on these STIGs. You can find more information about the Oracle Database and other STIGs on the DISA website. The Oracle Database 11g STIG consists of two categories of checks, installation and instance. Installation checks focus primarily on the security of the Oracle Home while the instance checks focus on the configuration of the running database instance itself. If you view the STIG compliance standard in Enterprise Manager, you will see the rules organized into folders corresponding to these categories. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The rule names contain a rule ID ( DG0020 for example ) which directly map to the check name in the STIG checklist along with a helpful brief description. The actual description field contains the text from the STIG documentation to aid in understanding the purpose of the check. All of the rules have also been documented in the Oracle Database Compliance Standards reference documentation. In order to use this standard both the OMS and agent must be at version 12.1.0.4 as it takes advantage of several features new in this release including: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Agent-Side Compliance Rules Manual Compliance Rules Violation Suppression Additional BI Publisher Compliance Reports /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Agent-Side Compliance Rules Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Agent-side compliance rules are essentially the result of a tighter integration between Configuration Extensions and Compliance Rules. If you ever created customer compliance content in past versions of Enterprise Manager, you likely used Configuration Extensions to collect additional information into the EM repository so it could be used in a Repository compliance rule. This process although powerful, could be confusing to correctly model the SQL in the rule creation wizard. With agent-side rules, the user only needs to choose the Configuration Extension/Alias combination and that’s it. Enterprise Manager will do the rest for you. This tighter integration also means their lifecycle is managed together. When you associate an agent-side compliance standard to a target, the required Configuration Extensions will be deployed automatically for you. The opposite is also true, when you unassociated the compliance standard, the Configuration Extensions will also be undeployed. The Oracle Database STIG compliance standard is implemented as an agent-side standard which is why you simply need to associate the standard to your database targets without previously deploying the associated Configuration Extensions. You can learn more about using Agent-Side compliance rules in the screenwatch Using Agent-Side Compliance Rules on Enterprise Manager's Lifecycle Management page on OTN. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Manual Compliance Rules Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} There are many checks in the Oracle Database STIG as well as other common standards which simply cannot be automated. This could be something as simple as “Ensure the datacenter entrance is secured.” or complex as Oracle Database STIG Rule DG0186 – “The database should not be directly accessible from public or unauthorized networks”. These checks require a human to perform and attest to its successful completion. Enterprise Manager now supports these types of checks in Manual rules. When first associated to a target, each manual rule will generate a single violation. These violations must be manually cleared by a user who is in essence attesting to its successful completion. The user is able to permanently clear the violation or give a future date on which the violation will be regenerated. Setting a future date is useful when policy dictates a periodic re-validation of conformance wherein the user will have to reperform the check. The optional reason field gives the user an opportunity to provide details of the check results. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Violation Suppression There are situations that require the need to permanently or temporarily suppress a legitimate violation or finding. These include approved exceptions and grace periods. Enterprise Manager now supports the ability to temporarily or permanently suppress a violation. Unlike when you clear a manual rule violation, suppression simply removes the violation from the compliance results UI and in turn its negative impact on the score. The violation still remains in the EM repository and can be accounted for in compliance reports. Temporarily suppressing a violation can give users a grace period in which to address an issue. If the issue is not addressed within the specified period, the violation will reappear in the results automatically. Again the user may enter a reason for the suppression which will be permanently saved with the event along with the suppressing user ID. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Additional BI Publisher compliance reports As I am sure you have learned by now, BI Publisher now ships and is integrated with Enterprise Manager 12.1.0.4. This means users can take full advantage of the powerful reporting engine by using the Oracle provided reports or building their own. There are many new compliance related reports available in 12.1.0.4 covering all aspects including the association status, library as well as summary and detailed results reports.  10 New Compliance Reports Compliance Summary Report Example showing STIG results Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Conclusion Together with the Oracle Database 11g STIG compliance standard these features provide a complete solution for easily auditing and reporting the security posture of your Oracle Databases against this well known benchmark. You can view an overview presentation and demo in the screenwatch Using the STIG Compliance Standard on Enterprise Manager's Lifecycle Management page on OTN. Additional EM12c Compliance Management Information Compliance Management - Overview ( Presentation ) Compliance Management - Custom Compliance on Default Data (How To) Compliance Management - Custom Compliance using SQL Configuration Extension (How To) Compliance Management - Customer Compliance using Command Configuration Extension (How To)

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• SCCM 2012 - Windows 8 WSUS

  - by Owen

  We're using SCCM 2012 to deploy Windows Updates on our domain, and our Windows 8 clients have started failing with error 80240438 when they try to update. Windows 7 clients update fine, but Windows 8 clients refuse to do anything. I've done a search online and it seems to only reference Windows InTune. Has anyone seen any similar behavior on Windows 8 machines? If we don't get that error, we're getting 80244021 which seems to indicate that the server can't be found.... but they can resolve it just fine and our exceptions are defined on the proxy too. A bit stuck here! 2012-11-22 14:45:28:935 476 998 Agent ********* 2012-11-22 14:45:28:935 476 998 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2012-11-22 14:45:28:935 476 998 Agent ************* 2012-11-22 14:45:28:935 476 998 Agent WARNING: WU client failed Searching for update with error 0x80240438 2012-11-22 14:45:28:935 476 c74 AU >>## RESUMED ## AU: Search for updates [CallId = {EAECB947-48AC-43BE-8F98-C44727E4A131} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2012-11-22 14:45:28:935 476 c74 AU # WARNING: Search callback failed, result = 0x80240438 2012-11-22 14:45:28:935 476 c74 AU ######### 2012-11-22 14:45:28:935 476 c74 AU ## END ## AU: Search for updates [CallId = {EAECB947-48AC-43BE-8F98-C44727E4A131} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2012-11-22 14:45:28:935 476 c74 AU ############# 2012-11-22 14:45:28:935 476 c74 AU All AU searches complete. 2012-11-22 14:45:28:935 476 c74 AU # WARNING: Failed to find updates with error code 80240438 2012-11-22 14:45:28:935 476 c74 AU AU setting next detection timeout to 2012-11-22 04:12:23 2012-11-22 14:45:33:936 476 c9c Report REPORT EVENT: {EE35CD79-FD2A-472D-BFC9-0420F5D60C04} 2012-11-22 14:45:28:935+1300 1 148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 80240438 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80240438. 2012-11-22 14:45:33:938 476 c9c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2012-11-22 14:45:33:938 476 c9c Report WER Report sent: 7.8.9200.16420 0x80240438 00000000-0000-0000-0000-000000000000 Scan 101 Managed 2012-11-22 14:45:33:938 476 c9c Report CWERReporter finishing event handling. (00000000) Thanks in advance

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• cf3 Can't stat ... in files.copyfrom promise

  - by Xerxes

  On the client: # cf-agent -KIv ... cf3 -> Handling file existence constraints on /etc/cfengine3 cf3 -> Copy file /etc/cfengine3 from /srv/cfengine/sysconf/server/inputs check cf3 No existing connection to 172.31.69.83 is established... cf3 Set cfengine port number to 5308 = 5308 cf3 -> Connect to 172.31.69.83 = 172.31.69.83 on port 5308 cf3 LastSaw host 172.31.69.83 now cf3 Loaded /var/lib/cfengine3/ppkeys/root-172.31.69.83.pub cf3 .....................[.h.a.i.l.]................................. cf3 Strong authentication of server=172.31.69.83 connection confirmed cf3 Server returned error: Unspecified server refusal (see verbose server output) cf3 Can't stat /srv/cfengine/sysconf/server/inputs in files.copyfrom promise cf3 ?> defining promise result class Cfengine_Inputs_Updated_Failed .... cf3 ......................................................... cf3 Promise handle: cf3 Promise made by: [cf-agent.cf ] FAILED 172.31.69.83:///srv/cfengine/sysconf/server/inputs -> localhost:///etc/cfengine3 However, on the server (172.31.69.83), there's no reason why it can't stat the directory: cyrus:/srv/cfengine/sysconf/server# ls -l /srv/cfengine/sysconf/server/inputs total 52 -rw-r--r-- 1 root root 2142 Sep 6 21:54 cf-agent.cf -rw-r--r-- 1 root root 831 Sep 6 18:31 cf-execd.cf -rw-r--r-- 1 root root 4517 Sep 6 21:44 cf-serverd.cf -rw-r--r-- 1 root root 3082 Sep 6 21:44 dns.cf -rw-r--r-- 1 root root 2028 Sep 6 15:12 failsafe.cf -rw-r--r-- 1 root root 5966 Sep 6 21:44 ldap-masters.cf -rw-r--r-- 1 root root 4380 Sep 6 18:31 ldap-security.cf -rw-r--r-- 1 root root 2735 Sep 6 08:21 lib-core.cf -rw-r--r-- 1 root root 1506 Sep 6 21:45 lib-utils.cf -rw-r--r-- 1 root root 2635 Sep 6 20:27 lib-vars.cf -rw-r--r-- 1 root root 2057 Sep 3 17:46 nss.cf -rw-r--r-- 1 root root 1472 Sep 6 18:31 packages.cf -rw-r--r-- 1 root root 1257 Sep 6 18:01 pam-security.cf -rw-r--r-- 1 root root 4019 Sep 6 19:32 promises.cf -rw-r--r-- 1 root root 2808 Sep 3 17:22 site.cf -rw-r--r-- 1 root root 1670 Sep 6 18:31 sudo-security.cf -rw-r--r-- 1 root root 831 Sep 6 18:31 sys-security.cf -rw-r--r-- 1 root root 890 Sep 6 18:31 sys-users.cf cyrus:/srv/cfengine/sysconf/server# I don't see anything interesting server side either when running: /usr/sbin/cf-serverd -d4 --verbose --no-fork And the following does not have any complaints: /usr/sbin/cf-promises -v Any ideas? I'm running cfengine3 on debian, v3.0.5+dfsg-1 - and the cf-agent.cf file is as follows: bundle agent Update { files: linux:: "${cf3.path[inputs]}" action => immediate, move_obstructions => "true", depth_search => Recursive, copy_from => MirrorFrom( "${cf3.host[server]}", "${cf3.path[scm-inputs]}", "true", "0400" ), classes => DefineSoftClass("Cfengine_Inputs_Updated") ; "${cf3.path[sbin]}" comment => "Setting cf3 client sbin scripts: ${cf3.path[sbin]}/", action => immediate, depth_search => Recursive, copy_from => MirrorFrom( "${cf3.host[server]}", "${cf3.path[scm-cnt-scripts]}", "false", "0555" ) ; reports: Cfengine_Inputs_Updated:: "[cf-agent.cf ] Services:CFAgent:Inputs:Updated"; Cfengine_Inputs_Updated_Failed:: "[cf-agent.cf ] FAILED ${cf3.host[server]}://${cf3.path[scm-inputs]} -> localhost://${cf3.path[inputs]}"; } I lie, there is something interesting with a little more debugging... AccessControl(/srv/cfengine/sysconf/server/inputs) AccessControl, match(/srv/cfengine/sysconf/server/inputs,client.com.au) encrypt request=1 Examining rule in access list (/srv/cfengine/sysconf/server/inputs,/home/cfengine)? cf3 Host client.com.au denied access to /srv/cfengine/sysconf/server/inputs Unappending Host client.com.au denied access to /srv/cfengine/sysconf/server/inputs cf3 Access control in sync Unappending Access control in sync Transaction Send[t 59][Packed text] Attempting to send 67 bytes SendSocketStream, sent 67 cf3 From (host=client.com.au,user=root,ip=172.31.69.3) Unappending From (host=client.com.au,user=root,ip=172.31.69.3) cf3 REFUSAL of request from connecting host: (SYNCH 1283777156 STAT /srv/cfengine/sysconf/server/inputs) Unappending REFUSAL of request from connecting host: (SYNCH 1283777156 STAT /srv/cfengine/sysconf/server/inputs) RecvSocketStream(8) cf3 -> Accepting a connection I'll keep looking.

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• TeamCity EC2 Integration via ISA Server

  - by Tim Long

  I have a TeamCity server which is actually installed on SBS 2003 Premium with ISA Server (firewall/proxy) installed. My ADSL connection has multiple IP addresses, which all resolve directly to my SBS external NIC. The NIC is therefore multi-homed and I have allocated one of the IP addresses specifically to TeamCity. In ISA, I've created an access rule to allow the traffic in. I can access my TeamCity server externally and view the web interface, that all works fine. I want to use the Amazon EC2 integration in TeamCity to launch build agents 'in the cloud'. The problem I am having is that when the agent starts, it sees the server and registers, then just sits there waiting. On the server side, the agent appears as 'disconnected'. Examining the settings, the agent's IP address appears to be that of the external NIC. What I think might be happening is that the traffic is undergoing Network Address Translation (NAT) so that TeamCity always thinks the agent is locally installed and therefore can't communicate with the actual remote agent. This seems to happen even though I have a permanent static IP address dedicated to TeamCity. So, the question is this. How can I make traffic to a specific IP address pass through the ISA server un-NATted?

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• How to count the most recent value based on multiple criteria?

  - by Andrew

  I keep a log of phone calls like the following where the F column is LVM = Left Voice Mail, U = Unsuccessful, S = Successful. A1 1 B1 Smith C1 John D1 11/21/2012 E1 8:00 AM F1 LVM A2 2 B2 Smith C2 John D2 11/22/2012 E1 8:15 AM F2 U A3 3 B3 Harvey C3 Luke D3 11/22/2012 E1 8:30 AM F3 S A4 4 B4 Smith C4 John D4 11/22/2012 E1 9:00 AM F4 S A5 5 B5 Smith C5 John D5 11/23/2012 E5 8:00 AM F5 LVM This is a small sample. I actually have over 700 entries. In my line of work, it is important to know how many unsuccessful (LVM or U) calls I have made since the last Successful one (S). Since values in the F column can repeat, I need to take into consideration both the B and C column. Also, since I can make a successful call with a client and then be trying to contact them again, I need to be able to count from the last successful call. My G column is completely open which is where I would like to put a running total for each client (G5 would = 1 ideally while G4 = 0, G3 = 0, G2 = 2, G1 = 1 but I want these values calculated automatically so that I do not have scroll through 700 names).

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• Why do SNMP agents need MIB files?

  - by user1495181

  After reading up on SNMP and some of the questions help here I think understand the agent role as a SNMP service to device (Like SQL, it is an API to storage). When you execute a SQL query the SQL engine does all the work and returns the result - You don't need to be aware of how the storage and where the storage is done. But MIBs are not actual storage , so what is the role of my agent? if the agent only register the MIB like i follow in this tutorial, is it not used as handler at all? Say that I want monitor my application's pending request queue, so I want an agent that all SNMP request for application_pending_request will be fired for it and it will return the queue depth. Why do I need to have an actual MIB when all I need to poll my application queue in order to get result?

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• MS Word 2010: Hide citation title when 2 publications by same first author from different years are in one citation block

  - by srunni

  I'm trying to hide the display of the titles for two publications by the same first author from different years that are in the same citation block. By default, the title is shown in citations when there are two publications by the same author in a given document. The easiest way to get around this is to right click on the citation, click "Edit Citation", and then suppress the title. However, the issue with this is that if there are 2 citations in 1 citation block (i.e., "(Smith, J., et al. 2010, Smith, J., et al. 2011)" rather than "(Smith, J., et al. 2010) (Smith, J., et al. 2011)"), then using that suppress option only suppresses the title for the first citation (in this case, the 2010 publication). OTOH, if I try to initially insert the publications in separate citation blocks, I can suppress the title in both citations, but I can't cut and paste one into the other's citation block. I can click "Cut" and the citation that was just cut disappears, but the "Paste" option is not available when my cursor is in the second citation block. Any ideas? Thanks!

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