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  • Can I use GLFW and GLEW together in the same code

    - by Brendan Webster
    I use the g++ compiler, which could be causing the main problem, but I'm using GLFW for window and input management, and I am using GLEW so that I can use OpenGL 3.x functionality. I loaded in models and then tried to make Vertex and Index buffers for the data, but it turned out that I kept getting segmentation faults in the program. I finally figured out that GLEW just wasn't working with GLFW included. Do they not work together? Also I've done the context creation through GLFW so that may be another factor in the problem.

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  • Factors to consider when building an algorithm for gun recoil

    - by Nate Bross
    What would be a good algorithm for calculating the recoil of a shooting guns cross-hairs? What I've got now, is something like this: Define min/max recoil based on weapon size Generate random number of "delta" movement Apply random value to X, Y, or both of cross-hairs (only "up" on the Y axis) Multiply new delta based on time from the previous shot (more recoil for full-auto) What I'm worried about is that this feels rather predicable, what other factors should one take into account when building recoil? While I'd like it to be somewhat predictable, I'd also like to keep players on their toes. I'm thinking about increasing the min/max recoil values by a large amount (relatively) and adding a weighting, so large recoils will be more rare -- it seems like a lot of effort to go into something I felt would be simple. Maybe this is just something that needs to be fine-tuned with additional playtesting, and more playtesters? I think that it's important to note, that the recoil will be a large part of the game, and is a key factor in the game being fun/challenging or not.

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  • ISACA Webcast follow up: Managing High Risk Access and Compliance with a Platform Approach to Privileged Account Management

    - by Darin Pendergraft
    Last week we presented how Oracle Privileged Account Manager (OPAM) could be used to manage high risk, privileged accounts.  If you missed the webcast, here is a link to the replay: ISACA replay archive (NOTE: you will need to use Internet Explorer to view the archive) For those of you that did join us on the call, you will know that I only had a little bit of time for Q&A, and was only able to answer a few of the questions that came in.  So I wanted to devote this blog to answering the outstanding questions.  Here they are. 1. Can OPAM track admin or DBA activity details during a password check-out session? Oracle Audit Vault is monitoring these activities which can be correlated to check-out events. 2. How would OPAM handle simultaneous requests? OPAM can be configured to allow for shared passwords.  By default sharing is turned off. 3. How long are the passwords valid?  Are the admins required to manually check them in? Password expiration can be configured and set in the password policy according to your corporate standards.  You can specify if you want forced check-in or not. 4. Can 2-factor authentication be used with OPAM? Yes - 2-factor integration with OPAM is provided by integration with Oracle Access Manager, and Oracle Adaptive Access Manager. 5. How do you control access to OPAM to ensure that OPAM admins don't override the functionality to access privileged accounts? OPAM provides separation of duties by using Admin Roles to manage access to targets and privileged accounts and to control which operations admins can perform. 6. How and where are the passwords stored in OPAM? OPAM uses Oracle Platform Security Services (OPSS) Credential Store Framework (CSF) to securely store passwords.  This is the same system used by Oracle Applications. 7. Does OPAM support hierarchical/level based privileges?  Is the log maintained for independent review/audit? Yes. OPAM uses the Fusion Middleware (FMW) Audit Framework to store all OPAM related events in a dedicated audit database.  8. Does OPAM support emergency access in the case where approvers are not available until later? Yes.  OPAM can be configured to release a password under a "break-glass" emergency scenario. 9. Does OPAM work with AIX? Yes supported UNIX version are listed in the "certified component section" of the UNIX connector guide at:http://docs.oracle.com/cd/E22999_01/doc.111/e17694/intro.htm#autoId0 10. Does OPAM integrate with Sun Identity Manager? Yes.  OPAM can be integrated with SIM using the REST  APIs.  OPAM has direct integration with Oracle Identity Manager 11gR2. 11. Is OPAM available today and what does it cost? Yes.  OPAM is available now.  Ask your Oracle Account Manager for pricing. 12. Can OPAM be used in SAP environments? Yes, supported SAP version are listed in the "certified component section" of the SAP  connector guide here: http://docs.oracle.com/cd/E22999_01/doc.111/e25327/intro.htm#autoId0 13. How would this product integrate, if at all, with access to a particular field in the DB that need additional security such as SSN's? OPAM can work with DB Vault and DB Firewall to provide the fine grained access control for databases. 14. Is VM supported? As a deployment platform Oracle VM is supported. For further details about supported Virtualization Technologies see Oracle Fusion Middleware Supported System configurations here: http://www.oracle.com/technetwork/middleware/ias/downloads/fusion-certification-100350.html 15. Where did this (OPAM) technology come from? OPAM was built by Oracle Engineering. 16. Are all Linux flavors supported?  How about BSD? BSD is not supported. For supported UNIX version see the "certified component section" of the UNIX connector guide http://docs.oracle.com/cd/E22999_01/doc.111/e17694/intro.htm#autoId0 17. What happens if users don't check passwords in at the end of a work task? In OPAM a time frame can be defined how long a password can be checked out. The security admin can force a check-in at any given time. 18. is MySQL supported? Yes, supported DB version are listed in the "certified component section" of the DB connector guide here: http://docs.oracle.com/cd/E22999_01/doc.111/e28315/intro.htm#BABGJJHA 19. What happens when OPAM crashes and you need to use the password? OPAM can be configured for high availability, but if required, OPAM data can be backed up/recovered.  See the OPAM admin guide. 20. Is OPAM Standalone product or does it leverage other components from IDM? OPAM can be run stand-alone, but will also leverage other IDM components

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  • How Microwave Ovens Work [Video]

    - by Jason Fitzpatrick
    In this informative how-it-works video, we’re treated to a peek inside the common microwave and the science behind the magnetron that powers it. Bill details how a microwave oven heats food. He describes how the microwave vacuum tube, called a magnetron, generates radio frequencies that cause the water in food to rotate back and forth. He shows the standing wave inside the oven, and notes how you can measure the wavelength with melted cheese. He concludes by describing how a magnetron generates radio waves. [via Make] How to Banish Duplicate Photos with VisiPic How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It?

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  • Smooth animation in Cocos2d for iOS

    - by MrDatabase
    I move a simple CCSprite around the screen of an iOS device using this code: [self schedule:@selector(update:) interval:0.0167]; - (void) update:(ccTime) delta { CGPoint currPos = self.position; currPos.x += xVelocity; currPos.y += yVelocity; self.position = currPos; } This works however the animation is not smooth. How can I improve the smoothness of my animation? My scene is exceedingly simple (just has one full-screen CCSprite with a background image and a relatively small CCSprite that moves slowly). I've logged the ccTime delta and it's not consistent (it's almost always greater than my specified interval of 0.0167... sometimes up to a factor of 4x). I've considered tailoring the motion in the update method to the delta time (larger delta = larger movement etc). However given the simplicity of my scene it's seems there's a better way (and something basic that I'm probably missing).

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  • Contracting rate for Android development

    - by Robottinosino
    I am a developer, maybe I have a project to work on, not sure how much to "charge" for my work.... Help me find the price? Looking for an contracting rate interval, expressed in EUR, to offer for an Android development gig. Location: Europe, off-site (telecommuting) Environment: Android + HTTP back-end Length of project: 1 month Rate currency: EUR Rate measure: daily or hourly Other skills required: UI design, basic J2EE, web services Client profile: medium business (100+ employees) Previous published apps: 1, on G-Play Design work: partially already done, data flow is established, data models to be built Required graphics/multimedia elements: provided by the client Source control: remove over SSH Team size: one person in development, others (unknown) for marketing, copy, etc. Risk factor: medium Client reputation: modest but established Potential for continued work: absent (for now) Internationalisation/localisation: no Native code (C/C++,...): none, only Android SDK, pure Java Working culture: (based on initial discussion) - high pressure Other projects in the pipe: zero Opportunity to learn from the project or build new skills: 5% Negotiating experience: good Cost of accessories: (licenses, device to debug on) zero If I need to be more precise, please just say how and I will be.

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  • How to Follow a Twitter Feed in Your RSS Reader

    - by Lori Kaufman
    You probably have an RSS reader you really like and several feeds you follow. We encountered a situation recently where we had a Twitter feed for free eBooks (HundredZeros), but no RSS feed on the website and no RSS button on the Twitter feed. NOTE: See our recent article about HundredZeros for more information about it. We wanted to add the Twitter feed for HundredZeros (https://twitter.com/#!/HundredZeros) to our RSS reader so all our feeds are available in a centralized place. However, you can’t simply paste the URL for the Twitter feed into your RSS reader. You must determine the ID for the Twitter name first. There is a site, called TwIDder, that allows you to convert from a Twitter username to the corresponding ID and from an ID to a Twitter username. Go to the following URL: How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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  • Alternative ways to make a battle system in a mobile indie game more fun and engaging

    - by Matt Beckman
    I'm developing an indie game for mobile platforms, and part of the game involves a PvP battle system (where the target player is passive). My vision is simple: the active player can select a weapon/item, then attack/use, and display the calculated outcome. I have a concept for battle modifiers that affect stats to make it more interesting, but I'm not convinced this by itself will add enough of a fun factor. I've received some inspiration from the game engine that powers Modern War/Kingdom Age/Crime City, but I want more control to make it more fun. In those games, you don't have the option to select weapons or use items, and the "battling" screen is simply 3D eye candy. Since this will be an indie game, I won't be spending $$$ on a team of professional 3D artists/animators, so my edge needs to be different. What are some alternatives to expensive eye candy that you or others have used to make a non-3D PvP game more fun and engaging? Did the alternative concepts survive the release?

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  • Electrified Light Saber Helps You Slay Bugs Like a Jedi [Video]

    - by Jason Fitzpatrick
    This fun little DIY project combines a toy light saber with the guts of an electrified fly-swatter to yield a bug slaying sword perfect for your epic battles against the Empire’s tiniest soldiers. Courtesy of Caleb over at Hack A Day, the build is surprisingly simple and quick to put together (if you’re handy with a screw driver and soldering iron). Check out the video above to see the build and the results or hit up the link below to read more about it. Building a Bug Zapping Light Saber [Hack A Day] How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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  • ArchBeat Link-o-Rama for 2012-03-30

    - by Bob Rhubart
    The One Skill All Leaders Should Work On | Scott Edinger blogs.hbr.org Assertiveness, according to HBR blogger Scott Edinger, has the "power to magnify so many other leadership strengths." When Your Influence Is Ineffective | Chris Musselwhite and Tammie Plouffe blogs.hbr.org "Influence becomes ineffective when individuals become so focused on the desired outcome that they fail to fully consider the situation," say Chris Musselwhite and Tammie Plouffe. BPM in Retail Industry | Sanjeev Sharma blogs.oracle.com Sanjeev Sharma shares links to a pair of blog posts that address common BPM use-cases in the Retail industry. Oracle VM: What if you have just 1 HDD system | Yury Velikanov www.pythian.com "To start playing with Oracle VM v3 you need to configure some storage to be used for new VM hosts," says Yury Velikanov. He shows you how in this post. Thought for the Day "Elegance is not a dispensable luxury but a factor that decides between success and failure." — Edsger Dijkstra

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  • How to Transfer Files Between Your PC and Android Phone Wirelessly

    - by Zainul Franciscus
    Mounting your Android phone to transfer files is fast and efficient, but nothing beats the convenience of a wireless file transfer. Today, we’ll show you how to transfer files between Android and your computer without a USB cable Latest Features How-To Geek ETC How To Colorize Black and White Vintage Photographs in Photoshop How To Get SSH Command-Line Access to Windows 7 Using Cygwin The How-To Geek Video Guide to Using Windows 7 Speech Recognition How To Create Your Own Custom ASCII Art from Any Image How To Process Camera Raw Without Paying for Adobe Photoshop How Do You Block Annoying Text Message (SMS) Spam? Change Your MAC Address to Avoid Free Internet Restrictions Battlestar Galactica – Caprica Map of the 12 Colonies (Wallpaper Also Available) View Enlarged Versions of Thumbnail Images with Thumbnail Zoom for Firefox IntoNow Identifies Any TV Show by Sound Walk Score Calculates a Neighborhood’s Pedestrian Friendliness Factor Fantasy World at Twilight Wallpaper

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  • Download the Official How-To Geek Trivia App for Windows 8

    - by The Geek
    The new How-To Geek Trivia application has just been approved in the Windows 8 store, so if you’re already running the release preview you can go and download it right now for free. It’ll give you a daily dose of geeky trivia right on your Windows 8 desktop. Click Here to Download Geek Trivia for Windows 8 Each trivia question will present you with the question, and then once you answer, will show you whether you picked the right one as well as the full description. How to Banish Duplicate Photos with VisiPic How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It?

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  • What is the role of web hosting in SEO [closed]

    - by Vinay
    Possible Duplicate: Does changing web hosting server affects SEO page ranking? SEO Geolocation What are the best ways to increase a site's position in Google? How to find web hosting that meets my requirements? I have read somewhere that hosting providers do play a role in website SEO, As my website is hosted in yahoo small business, That has got analytics and some other tool they provide to check the keyword activity, I think these can be achieved with the google's analytics as well, Server performance and Uptime is one important factor. I have also got few doubts in my mind 1) Does shared hosting affect the SEO and what is the role of domain extension like .com, .in, .org ,etc. 2) Does server geolocation affects the SEO 3) Does server OS affects the SEO. Apart from the above, Is there any factors that affect the SEO One more last question that If hosting really matters lot, can you suggest me a web hosting service for a small business e commerce site for PHP

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  • How can I switch memory modules to 1600 Mhz?

    - by Salvador
    Some months ago I bought 4 Memory modules of 4GB DDR3 1600 KINGSTON HYPERX. The official Kingston manual says: *This module has been tested to run at DDR3-1600 at a low latency timing of 9-9-9-27 at 1.65V.The SPD is programmed to JEDEC standard latency DDR3-1333 timing of 9-9-9. I cannot find which is the real speed of my memory modules. I normally get from several tools that the real speed is 1333 Mhz srs@ubuntu:~$ sudo dmidecode -t memory # dmidecode 2.9 SMBIOS 2.6 present. Handle 0x005D, DMI type 16, 15 bytes Physical Memory Array Location: System Board Or Motherboard Use: System Memory Error Correction Type: None Maximum Capacity: 32 GB Error Information Handle: 0x005F Number Of Devices: 4 Handle 0x005C, DMI type 17, 28 bytes Memory Device Array Handle: 0x005D Error Information Handle: 0x0060 Total Width: 64 bits Data Width: 64 bits Size: 4096 MB Form Factor: DIMM Set: None Locator: ChannelA-DIMM0 Bank Locator: BANK 0 Type: <OUT OF SPEC> Type Detail: Synchronous Speed: 1333 MHz (0.8 ns) Manufacturer: Kingston Serial Number: 07288F23 Asset Tag: 9876543210 Part Number: 9905403-439.A00LF How can I switch memory modules to 1600 Mhz?

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  • The Star Wars That I Used To Know [Video]

    - by Jason Fitzpatrick
    Run away hit Somebody That I Used To Know by Gotye is on track to become the tune of the summer; this extremely well executed parody replaces the subject of a lover scorned with a Star Wars fan scorned (with quite entertaining results). Courtesy of Teddie Films, the 5 minute parody video faithfully recreates the music and set of the Gotye video but layers over plenty of Star Wars references and some rather subtle (and not so subtle) jabs at where the Star Wars franchise has gone in recent years. If you’re even remotely dishearted over what Episodes I-III changed about the original trilogy, this one’s for you. The Star Wars That I Used To Know [via Geeks Are Sexy] How to Banish Duplicate Photos with VisiPic How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It?

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  • Favorite, Well-Known Characters as Pacman Ghosts [Humorous Image]

    - by Asian Angel
    Can you name them all? Note: Ryan has a complete list of all the characters at his Flickr page if you find any that you are unable to identify. Pacman Ghosts – Ryan “Dash” Coleman (Flickr) [via Neatorama] HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me? HTG Explains: How Windows 8′s Secure Boot Feature Works & What It Means for Linux

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  • deciphering columnar transposition cipher

    - by Arfan M
    I am looking for an idea on how to decipher a columnar transposition cipher without knowing the key or the length of the key. When I take the cipher text as input to my algorithm I will guess the length of the key to be the factors of the length of the cipher text. I will take the first factor suppose the length was 20 letters so I will take 2*10 (2 rows and 10 columns). Now I want to arrange the cipher text in the columns and read it row wise to see if there is any word forming and match it with a dictionary if it is something sensible. If it matches the dictionary then it means it is in correct order or else I want to know how to make other combinations of the columns and read the string again row wise. Please suggest another approach that is more efficient.

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  • Little Wheel Is An Atmospheric and Engaging Point-and-Click Adventure

    - by Jason Fitzpatrick
    If you’re a fan of the resurgence of highly stylized and atmospheric adventure games–such as Spirit, World of Goo, and the like–you’ll definitely want to check out this well executed, free, and more than a little bit charming browser-based game. Little Wheel is set in a world of robots where, 10,000 years ago, a terrible accident at the central power plant left all the robots without power. The entire robot world went into a deep sleep and now, thanks to a freak lightning strike, one little robot has woken up. Your job, as that little robot, is to navigate the world of Little Wheel and help bring it back to life. Hit up the link below to play the game for free–the quality of the visual and audio design make going full screen and turning the speakers on a must. Little Wheel [via Freeware Genuis] How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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  • Two internships at the same time -- good or bad?

    - by Karl
    I had no internship a few months ago, so I basically went on a 'resume mailing' spree and emailed a lot of companies that I was interested in working for and that had my line of work. This didn't prove futile until a company accepted me into their internship program but said that I would be working remotely. I had no problem with that, the project was good and I was interested. Now I have another internship at a company that is close to my home and I don't want to miss it at all! I can manage both internships side-by-side. In the day, I will do the internship that is closer to my home and at night (and other times), I can manage the remote internship. My question is -- should I both? I am particularly interested in how two internships at the same time are viewed. Would it look good or bad? PS: Neither is paying me anything, so money is not a factor.

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  • rails fake data, considering switch from faker to forgery, any advantages or pitfalls?

    - by Michael Durrant
    With Ruby on Rails I've usually used Forgery for generating dummy data for testing. I've noticed recently that several clients and tutorials are using Faker They both seem fairly similar in use and popularity: Faker 128 forks, 418 watchers. Forgery 59 forks, 399 watchers. They both seem similar in how current they are: Faker Most updates are from 6 and 9 months ago. Forgery Most updates are from 4 and 9 months ago. The one distinguishing factor I've found so far is that Forgery seems like it has better instructions. Are there any particular benefits or disadvantages to using one over the other? Have you ever needed to switch from one to another for a particular reason?

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  • Growing Plants that have been Exposed to Lunar Soil [Video]

    - by Asian Angel
    Lunar soil was brought back to Earth during the days of NASA’s Apollo program and scientists eagerly started conducting experiments with it. This short video discusses some of the research and results when plants from Earth were exposed to soil from the Moon. You can read more about these experiments by visiting the blog post linked below. The blog post also contains additional links related to the research. Gardening on the Moon [BoingBoing] Growing Plants in Moon Dirt [YouTube] HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me? HTG Explains: How Windows 8′s Secure Boot Feature Works & What It Means for Linux

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  • Short Season, Long Models - Dealing with Seasonality

    - by Michel Adar
    Accounting for seasonality presents a challenge for the accurate prediction of events. Examples of seasonality include: ·         Boxed cosmetics sets are more popular during Christmas. They sell at other times of the year, but they rise higher than other products during the holiday season. ·         Interest in a promotion rises around the time advertising on TV airs ·         Interest in the Sports section of a newspaper rises when there is a big football match There are several ways of dealing with seasonality in predictions. Time Windows If the length of the model time windows is short enough relative to the seasonality effect, then the models will see only seasonal data, and therefore will be accurate in their predictions. For example, a model with a weekly time window may be quick enough to adapt during the holiday season. In order for time windows to be useful in dealing with seasonality it is necessary that: The time window is significantly shorter than the season changes There is enough volume of data in the short time windows to produce an accurate model An additional issue to consider is that sometimes the season may have an abrupt end, for example the day after Christmas. Input Data If available, it is possible to include the seasonality effect in the input data for the model. For example the customer record may include a list of all the promotions advertised in the area of residence. A model with these inputs will have to learn the effect of the input. It is possible to learn it specific to the promotion – and by the way learn about inter-promotion cross feeding – by leaving the list of ads as it is; or it is possible to learn the general effect by having a flag that indicates if the promotion is being advertised. For inputs to properly represent the effect in the model it is necessary that: The model sees enough events with the input present. For example, by virtue of the model lifetime (or time window) being long enough to see several “seasons” or by having enough volume for the model to learn seasonality quickly. Proportional Frequency If we create a model that ignores seasonality it is possible to use that model to predict how the specific person likelihood differs from average. If we have a divergence from average then we can transfer that divergence proportionally to the observed frequency at the time of the prediction. Definitions: Ft = trailing average frequency of the event at time “t”. The average is done over a suitable period of to achieve a statistical significant estimate. F = average frequency as seen by the model. L = likelihood predicted by the model for a specific person Lt = predicted likelihood proportionally scaled for time “t”. If the model is good at predicting deviation from average, and this holds over the interesting range of seasons, then we can estimate Lt as: Lt = L * (Ft / F) Considering that: L = (L – F) + F Substituting we get: Lt = [(L – F) + F] * (Ft / F) Which simplifies to: (i)                  Lt = (L – F) * (Ft / F)  +  Ft This latest expression can be understood as “The adjusted likelihood at time t is the average likelihood at time t plus the effect from the model, which is calculated as the difference from average time the proportion of frequencies”. The formula above assumes a linear translation of the proportion. It is possible to generalize the formula using a factor which we will call “a” as follows: (ii)                Lt = (L – F) * (Ft / F) * a  +  Ft It is also possible to use a formula that does not scale the difference, like: (iii)               Lt = (L – F) * a  +  Ft While these formulas seem reasonable, they should be taken as hypothesis to be proven with empirical data. A theoretical analysis provides the following insights: The Cumulative Gains Chart (lift) should stay the same, as at any given time the order of the likelihood for different customers is preserved If F is equal to Ft then the formula reverts to “L” If (Ft = 0) then Lt in (i) and (ii) is 0 It is possible for Lt to be above 1. If it is desired to avoid going over 1, for relatively high base frequencies it is possible to use a relative interpretation of the multiplicative factor. For example, if we say that Y is twice as likely as X, then we can interpret this sentence as: If X is 3%, then Y is 6% If X is 11%, then Y is 22% If X is 70%, then Y is 85% - in this case we interpret “twice as likely” as “half as likely to not happen” Applying this reasoning to (i) for example we would get: If (L < F) or (Ft < (1 / ((L/F) + 1)) Then  Lt = L * (Ft / F) Else Lt = 1 – (F / L) + (Ft * F / L)  

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  • Customer Engagement: Are Your Customers Engaged With Your Brands?

    - by Michael Snow
    Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before.  We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience.  ·        They expect it to be personal: o   Accessible:  - Regardless of my device  Via my existing online identities  o   Relevant:  Content that interests me  o   Customized:  To be able to tailor my online experience  ·        They expect it to be engaging: o   Social:  So I can share content with my social networks  o   Intuitive:  To easily find what I need   o   Interactive:  So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more.  And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions.  This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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  • Phones, Nokia, Microsoft and More

    - by Bill Evjen
    The phone revolution that is under way at the moment is insanely interesting and continuously full of buzz about directions, failures, and promises. The movement started with Apple completely reinventing what a smart phone was all about and now we have the followers. Though – don’t dismiss the followers, they are usually the ones that come out with the leap frog products when most of the world is thinking about jumping on. Remember the often used analogy – the USA invented the TV – but it was Japan that took it to the next level and now all TVs are from somewhere else other than the USA. Really there are two camps for the phones – the Cool Kids and other kids that no one wants to hang out with anymore. When it comes to cool – for some reason, the phone is an important part of that factor. Everyone wants to show their phone and its configuration (apps installed, etc) to their friends as a sign of (1) “I have money” and (2) I have smarts/tastes/style/etc when it comes to my applications that are on my phone. For those that don’t know – the Cool Kids include: Apple – this is quite obvious as everything Apple produces is in the cool camp. Just having an Apple product on your person means you can dance. Google – this is one of the more interesting releases as they have created something called Android (which in it’s own right is a major brand in itself). Microsoft – you might be saying “Really, Microsoft is cool?”. I would argue that they are indeed cool as it is now associated with XBOX 360, Kinect, and Windows 7. Gone are the days of Bob and that silly paperclip. Well – that’s it. There is nobody else I would stick in that camp. The other kids that weren’t picked for that dodgeball team include: Nokia Motorola Palm Blackberry and many many more The sad part of all this is that no matter what this second camp does now, it won’t be able to get out of this bucket easily. They will always be associated as yesterday’s technology and that association will drive the sales of the phone purchasers of the world. For those in that group, the only possible way out is to get invited to the cool club by one of the cool club members in the hope that their coolness somehow rubs off. To me, this is the move that Nokia is making. They are at this point where they have realized that they don’t have the full scope of the required end to end solution to make this all work. They have the plants to build the phones and the reach of the retailers that sell what they have. What they are missing is the proper operating system for the new world of multi-touch form factor phones. Even the companies that come up with some sort of new operating system for this type of new device, they are still associated with the yesterday and lack the developer community behind them to be the real wave of adoption that this market needs. Think about that – this is a major different between Nokia/Blackberry when you compare it to the likes of Apple, Google, and Microsoft. These three powerhouses having a very large and strong development community that will eagerly take on new initiatives using the skillsets that they have already cultivated over the years of already working with the company. This then results in a plethora of applications that are then placed on an app store of some kind. The developer gets a cut and then Apple/Google/Microsoft then get their cut. It is definitely a win-win. None of the other phone companies and wannabies can provide the same results. What Microsoft was missing was the major phone manufactures coming on board to create and push forward with the phones that are required to start the wave. This is where Nokia can come in and help Microsoft. They have the ability to promote the Windows Phone operating system on a new wave of phones. This does mean that Nokia will sell phones, but they lose out on the application store that they might have been thinking about making some money on as well as controlling the end to end solution. What is interesting is in questioning to oneself if Microsoft will purchase Nokia. It really depends upon how they want to compete and with whom Microsoft views as the major competitor. For instance, they can purchase Nokia and have their own hardware company and distribution network for phones – thereby taking on a model that is quite similar to Apple. On the other hand, they could just leave it up to the phone hardware companies such as Nokia and others to build and promote phones in a model that is similar to Google. Both ways have pluses and minuses. If they own the phone manufacturer, they really can put some thought into the design and technical specifications of the phone that is really designed to exactly how they want it. Microsoft has shown that they have this ability – especially with the XBOX initiative they have done over the years. Think about how good and powerful they have moved forward with XBOX – and I am not talking about just copying what others are doing, but coming up with leapfrog products that are steps ahead of everyone else. Though, if they didn’t do it themselves, they could then leave it up to the phone manufacturers to drive each other to build better and better phones that run the Microsoft OS – competition drives better products. We have seen this with the Android line of phones that are out there on the market. I have read a lot about Nokia investors really upset about the new Microsoft relationship – but really, this is a great thing. I for one am a fan of this relationship (I am also a Nokia stock holder btw). This will mean better days for Nokia.

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  • How to Stream Media Files From any PC to Your PlayStation 3

    - by Zainul Franciscus
    Have you ever wished that you could stream video files from your computer over to your TV without actually hooking the two directly together? If you’ve got a PlayStation 3, you’re in luck, because that’s today’s geek lesson. If you’re wondering how to rip dvds to your PC, we’ve got you covered with an article on the subject, but you can stream video files that you’ve recorded yourself, or downloaded from somewhere. Image by playstation-themes Latest Features How-To Geek ETC Internet Explorer 9 RC Now Available: Here’s the Most Interesting New Stuff Here’s a Super Simple Trick to Defeating Fake Anti-Virus Malware How to Change the Default Application for Android Tasks Stop Believing TV’s Lies: The Real Truth About "Enhancing" Images The How-To Geek Valentine’s Day Gift Guide Inspire Geek Love with These Hilarious Geek Valentines Four Awesome TRON Legacy Themes for Chrome and Iron Anger is Illogical – Old School Style Instructional Video [Star Trek Mashup] Get the Old Microsoft Paint UI Back in Windows 7 Relax and Sleep Is a Soothing Sleep Timer Google Rolls Out Two-Factor Authentication Peaceful Early Morning by the Riverside Wallpaper

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