Double Click to open Office docs is slow, File -> Open is fast.
- by Keith
I have 2 unique networks. They both share similar architecture:
Windows 2003 SBS SP2
Running Symantec Endpoint
Running Symantec Information Foundation
Shared drives off a data partition
Clients running Office 2003 or 2007
Connect to file server through mapped drives
When users try to open a file from their local PC by double clicking, it will take 30-60 seconds to open. When they do File - Open, those same documents open up almost immediately.
So far I've tried the following
- CCleaner to parse the registry of outdated mapped drives
- Disabled "using DDE"
- Disabled A/V
- Reboot
Any ideas beyond that? Figured this question belongs here instead of SU since its the same issue on different networks.