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  • Good Scoop: The PeopleSoft/IBM Backstory

    - by Brian Dayton
    Sometimes you're searching for something online and you find an unrelated, bonus nugget. Last week I stumbled across an interesting blog post from Chris Heller of a PeopleSoft consulting shop in San Ramon, CA called Grey Sparling. I don't know these guys. But Chris, who apparently used to work on the PeopleTools team, wrote a great article on a pre-acquisition, would-be deal between IBM and PeopleSoft that would have standardized PeopleSoft on IBM technology. The behind-the-scenes perspective is interesting. His commentary on the challenges that the company and PeopleSoft customers would have encountered if the deal had gone through was also interesting: ·         "No common ownership. It's hard enough to get large groups of people to work together when they work for the same company, but with two separate companies it is much, much harder. Even within Oracle, progress on Fusion applications was slow until Thomas Kurian took over Fusion applications in addition to Fusion middleware." ·         "No customer buy-in. PeopleSoft customers weren't asking for a conversion to WebSphere, so the fact that doing that could have helped PeopleSoft stay independent wouldn't have meant much to them, especially since the cost of moving to whatever a "PeopleSoft built on WebSphere" would have been significant." ·         "No executive buy-in. This is related to the previous point, but it's worth calling out separately. If Oracle had walked away and the deal with IBM had gone through, and PeopleSoft customers got put through the wringer as part of WebSphere move, all of the PeopleSoft project teams would be put in the awkward position of explaining to their management why these additional costs and headaches were happening. Essentially they would need to "sell" the partnership internally to their own management team. That's not a fun conversation to have." I'm not surprised that something like this was in the works. But I did find the inside scoop and Heller's perspective on the challenges particularly interesting. Especially the advantages of aligning development of applications and infrastructure development under one roof. Here's a link to the whole blog entry.  

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  • 3 Day Level 400 SQL Tuning Workshop 15 March in London, early bird and referral offer

    - by sqlworkshops
    I want to inform you that we have organized the "3 Day Level 400 Microsoft SQL Server 2008 and SQL Server 2005 Performance Monitoring & Tuning Hands-on Workshop" in London, United Kingdom during March 15-17, 2011.This is a truly level 400 hands-on workshop and you can find the Agenda, Prerequisite, Goal of the Workshop and Registration information at www.sqlworkshops.com/ruk. Charges are GBP 1800 (VAT excl.). Early bird discount of GBP 125 until 18 February. We are also introducing a new referral plan. If you refer someone who participates in the workshop you will receive an Amazon gift voucher for GBP 125.Feedback from one of the participants who attended our November London workshop:Andrew, Senior SQL Server DBA from UBS, UK, www.ubs.com, November 26, 2010:Rating: In a scale of 1 to 5 please rate each item below (1=Poor & 5=Excellent) Overall I was satisfied with the workshop 5 Instructor maintained the focus of the course 5 Mix of theory and practice was appropriate 5 Instructor answered the questions asked 5 The training facility met the requirement 5 How confident are you with SQL Server 2008 performance tuning 5 Additional comments from Andrew: The course was expertly delivered and backed up with practical examples. At the end of the course I felt my knowledge of SQL Server had been greatly enhanced and was eager to share with my colleagues. I felt there was one prerequisite missing from the course description, an open mind since the course changed some of my core product beliefs. For Additional workshop feedbacks refer to: www.sqlworkshops.com/feedbacks.I will be delivering the Level 300-400 1 Day Microsoft SQL Server 2008 Performance Monitoring and Tuning Seminar at Istanbul and Ankara, Turkey during March. This event is organized by Microsoft Turkey, let me know if you are in Turkey and would like to attend.During September 2010 I delivered this Level 300-400 1 Day Microsoft SQL Server 2008 Performance Monitoring and Tuning Seminar in Zurich, Switzerland organized by Microsoft Switzerland and the feedback was 4.85 out of 5, there were about 100 participants. During November 2010 when I delivered seminar in Lisbon, Portugal organized by Microsoft Portugal, the feedback was 8.30 out of 9, there were 130 participants.Our Mission: Empower customers to fully realize the Performance potential of Microsoft SQL Server without increasing the total cost of ownership (TCO) and achieve high customer satisfaction in every consulting engagement and workshop delivery.Our Business Plan: Provide useful content in webcasts, articles and seminars to get visibility for consulting engagements and workshop delivery opportunity. Help us by forwarding this email to your SQL Server friends and colleagues.Looking forwardR Meyyappan & Team @ www.SQLWorkshops.comLinkedIn: http://at.linkedin.com/in/rmeyyappan

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  • The Minimalist Approach to Content Governance - Retire Phase

    - by Kellsey Ruppel
     Originally posted by John Brunswick. Good news - the Retire Phase is actually more fun than the Manage Phase. During the Retire Phase our content management team should not have to track down content creators if the Request Phase of this process was completed successfully. The ownership meta data, success criteria and time stamp that was applied to the original content submission will help to manage content at the end of the content life cycle. The Retire Phase will provide the opportunity for us to prune irrelevant content items through archiving or deletion, keeping the content system clear of irrelevant information, streamlining users ability to browse and search for content.   1. Act on Metrics Established during the Request Phase Why - Some information is only relevant for a given amount of time. In Content Platform Migration Strategy - Artifacts vs Perishable Content we examined two content types - Artifacts and Perishable content. Understanding the differences between Artifacts and Perishable content will allow us to explicitly respect their various lifespans. Additionally, some content may have been part of a project that failed to meet the success criteria outlined in the Request Phase. Any content that did not meet the metrics outlined in the Request Phase should be considered for deletion. How - Thankfully by adhering to to The Minimalist Approach to Content Governance our content should have some level of meta data associated with it that will allow us to quickly sort and understand how to deal with it. Content Management Systems like Oracle's Universal Content Management (UCM) natively allow you to create and save advanced searches that can use content meta data like folders, author, expiration date, security settings and custom meta data to pull back listings of content for examination. Additionally, analytics are available for all content items that allow us to determine if the usage is meeting success criteria that may have been previously outlined during the request phase. The lists that are produced from these approaches can be quickly reviewed for each project with the content owners and based on the nature of the content and success criteria undergo archiving or deletion. Impact - Retiring content that is no longer relevant will allow end users to have fast and relevant access to information across your enterprise. As we mentioned in our first post in this series - it is easy to quickly start producing content, but the challenge is ensuring that the environment is easy to navigate and use on the third week and during the third year. The light level of effort that was placed into the Request Phase of this process will set us up to keep content clean and relevant for a long time to come. With an up-to-date content repository users will be able to quickly find access to the information that is critical to their work processes. You might not get a holiday named in your honor managing the content system, but will appreciate their quick access to quality information.

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  • Programming doesn&rsquo;t have to be Magic

    - by Wes McClure
    In the show LOST, the Swan Station had a button that “had to be pushed” every 100 minutes to avoid disaster.  Several characters in the show took it upon themselves to have faith and religiously push the button, resetting the clock and averting the unknown “disaster”.  There are striking similarities in this story to the code we write every day.  Here are some common ones that I encounter: “I don’t know what it does but the application doesn’t work without it” “I added that code because I saw it in other similar places, I didn’t understand it, but thought it was necessary.” (for consistency, or to make things “work”) “An error message recommended it” “I copied that code” (and didn’t look at what it was doing) “It was suggested in a forum online and it fixed my problem so I left it” In all of these cases we haven’t done our due diligence to understand what the code we are writing is actually doing.  In the rush to get things done it seems like we’re willing to push any button (add any line of code) just to get our desired result and move on.  All of the above explanations are common things we encounter, and are valid ways to work through a problem we have, but when we find a solution to a task we are working on (whether a bug or a feature), we should take a moment to reflect on what we don’t understand.  Remove what isn’t necessary, comprehend and simplify what is.  Why is it detrimental to commit code we don’t understand? Perpetuates unnecessary code If you copy code that isn’t necessary, someone else is more likely to do so, especially peers Perpetuates tech debt Adding unnecessary code leads to extra code that must be understood, maintained and eventually cleaned up in longer lived projects Tech debt begets tech debt as other developers copy or use this code as guidelines in similar situations Increases maintenance How do we know the code is simplified if we don’t understand it? Perpetuates a lack of ownership Makes it seem ok to commit anything so long as it “gets the job done” Perpetuates the notion that programming is magic If we don’t take the time to understand every line of code we add, then we are contributing to the notion that it is simply enough to make the code work, regardless of how. TLDR Don’t commit code that you don’t understand, take the time to understand it, simplify it and then commit it!

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  • Skechers Leverages Oracle Applications, Business Intelligence and On Demand Offerings to Drive Long-Term Growth

    - by user801960
    This month Oracle Retail in the USA announced that Skechers - a world leading lifestyle footwear retailer - would be adopting several Oracle Retail products as part of their global growth strategy and to maximise business efficiency.  While based primarily in the USA, Skechers is a respected retailer across the world and has been an Oracle customer since 1997.  The key information about the announcement is below.  To find out more about Skechers visit their website: http://www.skechers.com/  Skechers U.S.A. Inc., an award-winning global leader in the lifestyle footwear industry, has upgraded and expanded its Oracle® Applications investment, implemented Oracle Database and moved to Oracle On Demand, Oracle’s premier cloud service to support rapid growth across its retail and wholesale channels. The new business information systems are part of a larger initiative for the billion-dollar-plus footwear company to fuel growth, reduce total cost of ownership and enable the business to respond faster to market opportunities. With more than 3,000 styles of shoes to design, develop and market, Skechers upgraded to Oracle’s PeopleSoft Enterprise Financial Management and PeopleSoft Supply Chain Management to increase operational efficiencies and improve controls by establishing an integrated, industry-specific platform. An Oracle customer since 1997, Skechers implemented PeopleSoft Enterprise Real Estate Management to meet the rapid growth of its retail stores worldwide. The company is the first customer to go live on the Real Estate Management module and worked closely with Oracle to provide development insight. Skechers also implemented Oracle Fusion Governance, Risk, and Compliance applications. This deployment enabled the company to leverage its existing corporate governance and compliance efforts throughout the global enterprise and more effectively manage the audit processes across multiple business units, processes and systems while reducing audit costs. Next, Skechers leveraged Oracle Financial Analytics, a pre-built Oracle Business Intelligence Application and PeopleSoft Enterprise Project Costing and PeopleSoft Enterprise Contracts to develop a custom Royalty Management dashboard, providing managers with better financial visibility to the company’s licensing contracts. The company switched to Oracle Database and moved database hosting and management to Oracle On Demand to reduce maintenance, implementation and system administration costs. As a result, Skechers is also achieving a better response time and is delivering a higher level of 24x7 support. OSI Consulting, a Platinum partner in Oracle PartnerNetwork (OPN), provided implementation and integration services to Skechers.   To view the full announcement please click here

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  • What's new in the RightNow November 2012 release?

    - by Richard Lefebvre
    What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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  • IDC Analyst Report Touts Oracle–Accenture Strategic Initiative

    - by kristin.jellison
    Hi there, partners! Oracle Engineered Systems have been getting some love lately, and we want to share it with you! The market intelligence and advisory firm IDC recently released a report lauding Oracle and Accenture’s strategic initiative to route the performance and flexibility of Oracle Engineered Systems to clients. The report, "Oracle and Accenture Strategic Alliance Places Big Bet on Engineered Systems,” by Steve White, reflects a largely positive analysis of the relationship. White notes that the alliance is “one of the largest in the industry.” Under the relationship, Accenture has incorporated Oracle Engineered Systems—including Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, Oracle SuperCluster, and Oracle Exalytics In-Memory Machine—into its leading datacenter transformation consulting services. Together, the two companies have also created bespoke platforms, such as the Accenture Foundation Platform for Oracle, which helps clients accelerate deployments on Oracle Fusion Middleware, running Oracle Exalogic Elastic Cloud and Oracle Exadata Database Machine. Oracle Engineered Systems deliver a single, engineered platform—including server to storage and networking. This makes it easier and cheaper for Accenture clients around the world to prepare their datacenters for managing, processing and analyzing the massive amounts of data they (rightly) anticipate seeing in the next decade. The new solutions can help reduce the effort and cost to migrate any vendor database to an Oracle Engineered Systems platform, which can lower the cost of ownership by up to 50 percent. For its part, Accenture has built a team of 300 consultants to implement and increase the flexibility and stability of client datacenters. This move further expands one of the fastest-growing full-service Oracle Enterprise solutions. Over 52,000 Accenture consultants are qualified to implement, upgrade and outsource the Oracle product suite. Accenture is a Diamond-level member of Oracle PartnerNetwork (OPN). For Oracle Partners, this update should give you at least two things to walk away with. First, this initiative is showing signs of success. As Marty Cole, group chief executive for Accenture’s Technology growth platform, put it, “We are seeing an increasing number of clients recognizing the value of consolidating their databases and taking advantage of the cost and performance benefits delivered by these solutions.” The pipeline is there—and not just for Accenture. Use this example to show your clients that investments in Oracle Engineered Systems are on the rise. Second, recognize that Oracle Engineered Systems represent one of the biggest platforms for growth that Oracle has to offer partners. As part of the agreement, Accenture is able to provide: Platform Readiness Assessments Platform Implementation App Rationalization Database Rationalization Managed Services These are all enablement opportunities you can offer customers under Oracle’s partner programs —to continue building the value of their investments, and the value of your relationship with Oracle. Take a read through the IDC report. To learn more about the partnership, see this press release. Happy selling! The OPN Communications Team

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  • Partner Webcast – More out of ODA with DB Options - 19 July 2012

    - by Thanos
    The Simple, Reliable, Affordable Path to High-Availability Databases Critical business data needs to be available 24/7 for users and customers, but it can be a struggle to find the time and resources to build a highly available database system that’s reliable and affordable. That’s why Oracle created the new Oracle Database Appliance—a complete package of software, server, storage, and networking. The Oracle Database Appliance integrates the world’s most popular database - Oracle Database 11g  - with system software, servers, storage and networking in a single box. Business gets the benefit of a reliable, secure and highly available database to support applications and maintain continuity – as well as groundbreaking ease of use. But that is not all, with the support for all Oracle Database Options, Oracle Database Appliance can be the ideal solution for many use cases. The benefits?   Unmatched performance, reliability & security for your data that’s there when you need it – which is all the time. Fast installation, simple deployment, easy management. Out of the box. Significant cost savings & reduced risk and complexity compared to integrating all the elements yourself. Ongoing lower total cost of ownership with multiple automated support, detection & correction functions that also save you time.   Discover the Oracle Database Appliance Value Proposition and learn how to position and combine it with database options to capture new business and easily roll out solutions safely and with maximum cost efficiency. Agenda: Oracle Database& Engineered Systems Innovation. What’s the Oracle Database Appliance ? Oracle Database Appliance Value Proposition. Oracle Database Appliance with Database Options Oracle Database Appliance Partners Business Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now! For any questions please contact us at partner.imc-AT-beehiveonline.oracle-DOT-com Visit regularly our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies as well as upcoming partner webcasts and events.

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  • Oracle Tutor: Create Accessible Content for the Disabled Community

    - by emily.chorba(at)oracle.com
    For many reasons--legal, business, and ethical--Oracle recognizes the need for its applications, and our customers' and partners' products built with our tools, to be usable by the disabled community. The following features of Tutor Author and Publisher software facilitate the creation of accessible HTML content for the disabled community.TablesThe following formatting guidelines will ensure that Tutor documents containing tables will be accessible once they are converted to HTML.• Determine whether a table is a "data table" or whether you are using a table simply for formatting. If it's a data table, you must use a heading for each column, and you should format this heading row as "table heading" style and select Table > Heading Rows Repeat.• For non data tables, it is not necessary to include a heading row.GraphicsTo create accessible graphics, add a caption to the graphic. In Microsoft Office 2000 and greater, right-click on the graphic and select Format Picture > Web (tab) > Alternative Text or select the graphic then Format > Picture > Web (tab) Alternative Text. Enter the appropriate information in the dialog box.When a document containing a graphic with alternative text is converted to HTML by Tutor, the HTML document will contain the appropriate accessibility information.Javascript elementsThe tabbed format and other javascript elements in the HTML version of the Tutor documents may not be accessible to all users. A link to an accessible/printable version of the document is available in the upper right corner of all Tutor documents.Repetitive dataIf repetitive data such as the distribution section and the ownership section are causing accessibility issues with your Tutor documents, you can insert a bookmark in the appropriate location of the document, and, when the document is converted to HTML, the bookmark will be converted to an A NAME reference (also known as an internal link). With this reference, you can create a link in Header.txt that can be prepended to each Tutor document that allows the user to bypass repetitive sections. Tutor and Oracle ApplicationsRegarding accessibility, please check Oracle's website on accessibility http://www.oracle.com/accessibility/ to find out what version of E-Business Suite is certified to work with screen readers. Oracle Tutor 11.5.6A and greater works with screen readers such as JAWS.There is no certification between Oracle Tutor and Oracle Applications because there are no related dependencies. It doesn't matter which version of the Oracle Applications you are running. Therefore, it is possible to use Oracle Tutor with earlier versions of Oracle Applications.Oracle Business Process Converter and Oracle ApplicationsOracle Business Process Converter (OBPC) converts Visio, XPDL, and Tutor models to Oracle Business Process Architect and Oracle Business Process Management. The OBPC is one of a collection of plugins to Oracle JDeveloper. Please see the VPAT as the same considerations apply.Learn MoreFor more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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  • Lubuntu Desktop messed up for logged in user, but not for guest

    - by RPi Awesomeness
    I recently upgraded my laptop from Lubuntu 12.04 to 14.04.1 and the upgrade process seemed to go fine. However, when I went to login as my normal user, I encountered an issue. The background loaded up, but none of LXDE or LXPanel showed up, leaving me with an empty desktop and nothing else except two errors. I thought that this was weird, so I just figured something had been messed up and would be fixed by a reboot. But it wasn't. I then tried logging in as guest, and it's just fine. I checked the ~/.xsession-errors file (for my main user, not guest, did it via TTY1) and this is what I got: Script for ibus started at run_im. Script for auto started at run_im. Script for default started at run_im. init: Unable to register as subreaper: Invalid argument init: lxsession main process (1649) killed by TERM signal init: Disconnected from notified D-Bus bus init: job dbus failed to stop init: job upstart-dbus-session-bridge failed to stop init: job upstart-dbus-system-bridge failed to stop init: job upstart-file-bridge failed to stop I also read the sometimes removing the ~/.Xauthority file can help, if the ownership is messed up. ls -l /home/MYUSER/.Xauthority tells me -rw------- 1 MYUSER MYUSER 60 Aug 16 09:57 /home/MYUSER/.Xauthority. Should that be root or something else, or should I try deleting that and ~/.profile. Here's what ~/.profile looks like: # ~/.profile: executed by the command interpreter for login shells. # This file is not read by bash(1), if ~/.bash_profile or ~/.bash_login # exists. # see /usr/share/doc/bash/examples/startup-files for examples. # the files are located in the bash-doc package. # the default umask is set in /etc/profile; for setting the umask # for ssh logins, install and configure the libpam-umask package. #umask 022 # if running bash if [ -n "$BASH_VERSION" ]; then # include .bashrc if it exists if [ -f "$HOME/.bashrc" ]; then . "$HOME/.bashrc" fi fi # set PATH so it includes user's private bin if it exists if [ -d "$HOME/bin" ] ; then PATH="$HOME/bin:$PATH" fi Should I post the output of dmesg? I'll try and get a screenshot, but does anyone have any idea what could be causing the desktop (LXDE/LXPanel) not to display? EDIT I attempted removing the ~/.XAuthority file, but that didn't seem to do anything.

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  • Good Scoop: The PeopleSoft/IBM Backstory

    - by [email protected]
    Sometimes you're searching for something online and you find an unrelated, bonus nugget. Last week I stumbled across an interesting blog post from Chris Heller of a PeopleSoft consulting shop in San Ramon, CA called Grey Sparling. I don't know these guys. But Chris, who apparently used to work on the PeopleTools team, wrote a great article on a pre-acquisition, would-be deal between IBM and PeopleSoft that would have standardized PeopleSoft on IBM technology. The behind-the-scenes perspective is interesting. His commentary on the challenges that the company and PeopleSoft customers would have encountered if the deal had gone through was also interesting: ·         "No common ownership. It's hard enough to get large groups of people to work together when they work for the same company, but with two separate companies it is much, much harder. Even within Oracle, progress on Fusion applications was slow until Thomas Kurian took over Fusion applications in addition to Fusion middleware." ·         "No customer buy-in. PeopleSoft customers weren't asking for a conversion to WebSphere, so the fact that doing that could have helped PeopleSoft stay independent wouldn't have meant much to them, especially since the cost of moving to whatever a "PeopleSoft built on WebSphere" would have been significant." ·         "No executive buy-in. This is related to the previous point, but it's worth calling out separately. If Oracle had walked away and the deal with IBM had gone through, and PeopleSoft customers got put through the wringer as part of WebSphere move, all of the PeopleSoft project teams would be put in the awkward position of explaining to their management why these additional costs and headaches were happening. Essentially they would need to "sell" the partnership internally to their own management team. That's not a fun conversation to have." I'm not surprised that something like this was in the works. But I did find the inside scoop and Heller's perspective on the challenges particularly interesting. Especially the advantages of aligning development of applications and infrastructure development under one roof. Here's a link to the whole blog entry.  

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  • Smarter Ways to Unlock Your Unused Contingency Budgets

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Cash flow is becoming increasingly important in the current economy; senior executives are looking for smarter ways of unlocking unused funds for new or ongoing capital expenditure projects. With project contingency budgets on average equaling 10 percent of overall costs, are you confident that you can release this cash without risking existing investments or the health of your overall project portfolio? This is the central question posed in a new report from the EPPM board, Hedging Your Bets? Optimizing Investment Opportunities for Great Cash Flow. The board is Oracle’s international steering committee, which brings together senior figures from leading organizations to discuss the critical role of enterprise project portfolio management (EPPM). C-Level Visibility Will Unlock Funds In addition to exploring how unlocking your contingency funds enables you to augment your cash flow (without resorting to expensive borrowing), the report offers a number of suggestions on how this can be done in a risk-free way, including Building an effective governance framework that shows the demonstrable value of every project within the portfolio Undertaking contingency planning risk assessments that give you complete portfolio wide visibility into all risk factors Establishing executive ownership of the portfolio to promote a more realistic appreciation of the risk levels inherent in the portfolio Creating a chief risk officer role that can review consolidated contingencies and risks so they are not considered in isolation The overriding message behind the report—and the work carried out by the EPPM board—is the need for increased C-level visibility across the entire enterprise project portfolio to enable better business decisions. Read the complete report in English, Chinese, German, or French. Read more in the October Edition of the quarterly Information InDepth EPPM Newsletter

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  • Salt River Project Identifies US$500,000 in Cost Reduction Opportunities Through Unified IT Portfolio Management

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Salt River Project (SRP) includes two entities serving the Phoenix area: the Salt River Project Agricultural Improvement and Power District and the Salt River Valley Water Users’ Association. The SRP district operates various power plants and generating stations to provide electricity to nearly 956,000 retail customers. The SRP association maintains an extensive system of reservoirs, wells, and irrigation laterals to deliver nearly 1 million acre-feet of water annually. Salt River Project implemented Oracle’s Primavera Portfolio Management to unify management of its extensive IT portfolio, including essential utility systems, like work and asset management, as well as programming frameworks and development tools. With the system, SRP discovered almost US$500,000 in cost-reduction opportunities by identifying redundant or low use software, including 150 applications that are close to being unsupported. The company retired 10 applications in the last year and upgraded 34 systems. SRP also identified preferred technologies and ensured that more than 90% of applications are based on standard technologies—reducing procurement costs, simplifying maintenance support, and lowering total cost of ownership. Solutions: Provided approximately 70 users in the IT support group with detailed insight into the product lifecycle of each piece of IT infrastructure and software in the entire portfolio Discovered almost US$500,000 in cost reduction opportunities by identifying redundant or low use software that could be eliminated or migrated to alternative solutions Identified approximately 150 applications that are close to being unsupported and prioritized them to begin modernization Click here to view more Oracle Primavera Portfolio Management solutions for SRP. Why Oracle Salt River Project chose Oracle’s Primavera Portfolio Management after evaluating it against four other solutions. “Oracle’s Primavera Portfolio Management offered the most functionality to support our diverse needs,” said Eileen Ahles, IT portfolio manager, Salt River Project. Read the complete customer success story Access a list of all Primavera customer success stories

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  • Spotlight on RIVA: CRM integration for Oracle CRM on Demand and Microsoft Exchange

    - by Richard Lefebvre
    Introducing Riva from Omni - an Oracle ISV partner specializing in Enterprise Management and Integration Solutions Riva delivers advanced, server-side integration for Oracle CRM On Demand and Microsoft Exchange or even Novell GroupWise. Riva allows Oracle customers to go beyond the standard Outlook plug-in to deliver additional value for the end user as they interact between Outlook and CRM On Demand. Riva syncs CRM On Demand to ALL Exchange mail apps, not just Windows Outlook.  So, whether customers are using Outlook 2010, Outlook Web Access (web client), Outlook 2011 for Mac, Apple Mail, Outlook on Citrix  or a mobile device, Riva's got them covered. There are no plug-ins to be installed, configured, managed and maintained on users' desktops, laptops as Riva delivers Server-side synchronisation for CRMOD and Exchange. The automation of CRM and Outlook integration will remove the reliance upon users to synchronise between the two with Riva handling this process. Riva allows administrators to define sync policies and apply them to individuals or groups of users depending on their sync requirements. Administrators will be able to determine and manage the exposure of the most pertinent detail to be synchronised between Outlook and CRM On Demand. Custom and organic contact filtering for large deployments i.e. Based on ownership, groupings and contact frequency, filters can be applied on what contact records are shared with the users. Riva provides the capability to synchronise CRM and Outlook beyond Contacts, Calendar entries and Email. The synchronisation can be extended to cater for  opportunities, quotes and custom objects for example within the Outlook interface. Riva SmartConvert Folders can automate the creation of opportunities and associated contacts for example if they don't already exist. This can facilitate a reduction in manual detail entry through quick association whilst also benefiting user adoption. From a mobile perspective, Riva allows users to view and manage their CRM On Demand contacts, calendar, tasks, opportunities and cases from iPad, iPhone, Android and BlackBerry devices.  Again, there are no mobile apps or additional plugins to install, configure or manage. We sync CRM On Demand to Exchange.  Because the mobile device is connected to an Exchange mailbox, the information automatically syncs down to the native address book, calendar and mail apps on the smartphone or tablet. Riva Datasheet for CRM On Demand Riva Brochure – Oracle CRM On Demand  Technical Knowledgebase & Riva Trial  http://kb.omni-ts.com/47/ Comparison to Outlook Plug-ins Riva Diagram – Riva Comparison with Outlook Plug-ins Contact: Wolfgang Berger - [email protected]

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  • So, what&rsquo;s your blog URL?

    - by johndoucette
    Asked by many of my colleagues often enough, I decided to take the plunge and begin blogging. After many attempts to start and long discussions about what I should write about, I decided to give my “buddies” a series of lessons and tidbits to help them understand what it takes to manage a software development project in the real world. Stories of success and failure to keep hope alive. I am formally trained as a developer (BS/CS) and have scattered my code throughout the matrix since 1985 (officially working for the man). As I moved from job-to-job over my career, I have had good managers, bad ones, and ones who were – well, just sitting in the corner office. It wasn't until I began the transition and commitment to the role of project management that I began to take real software development management seriously. A boss once told me “put down the code. Start managing the people and process.” That was a scary time in my career. I loved solving really cool problems with a blank sheet of paper. It was an adrenaline rush to get an opportunity to start from scratch and write an application solution people would actually use and help them in their work/business. I felt that moving into “management” would remove me from the thrill and ownership I felt as a developer. It was a hard step to take, and one which I believe is hard for any developer. Well, I am here to help you through this transition. For those of you wanting to read my stories or learn about the tools and techniques I use on a daily basis, you too might just learn something you would have never thought of as an architect/developer. I am currently a Sr. Consultant at Magenic with the Boston branch office and primarily work with clients in the New England area. I am typically engaged as the lead project manager on our engagements, but also perform Application Lifecycle Management (ALM) assessments for development organizations as well as augment the Technical Evangelists for Microsoft and perform many Team Foundation Server (TFS) demos, installs and “get started” engagements. I have spoken at the New England Code Camp, our most recent CodeMastery event in Boston, and have written several whitepapers.   I am looking forward to helping you “Put down the code.” John Doucette

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  • viable part-time career in IT/programming?

    - by Rider
    Hi, I'd like to ask for some career advice from you people. Is there a viable job/career that can be done in programming/IT for the long term? Right now, I am thinking about website (PHP?) developer path. My background: I have a degree in computer science and have been a programmer/system analyst for almost 10 years. Lately I took a big break from programming and studied for a B.arch. degree (yes architecture), only to discover that architecture offers zero (0) jobs where I'm from, for 3 years already (and no, I am not going to move and the grass in not greener in other places). I have never been particularly interested in programming, in fact I was bored by it. But I was always quite good at both programming and system analysis, and very valued by practically all my employers. On the other hand, I have never been valued or offered a good job in any other field (although I can do many things, like design, architecture, translations, documentation, teaching, etc etc.) I guess the human component has been always more important for me in programming jobs - I value all the good people I worked with, but not projects. However, I have about zero skills or desire to be a project manager. I also have close to zero skills for selling myself. I like it best when I can do "my thing", have my niche, have an ownership of some project. Right now my career perspective is to do part time programming and to part time teach yoga. I have already started the yoga teaching part. Do you think that part time programming is viable? And what niche works best for that? I have considered web development, QA, or software development in a company like I did before. However, my fear is that when you do programming part-time, you get the most boring coding work, only to see your colleagues move to more interesting projects and up their respective career ladders. I also fear that part-timers are not especially needed either. And, since I don't share much enthusiasm at programming, I'd rather not be around young programmers boiling with geeky enthusiasm about coding, but rather QA mindset with people from different backgrounds and life paths might work better for me. Thanks for any advice, --Rider

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  • Transform Your Application Integration with Best Practices from Oracle Customers

    - by Lionel Dubreuil
    You want to transform your application integration into an environment based on a service-oriented architecture (SOA). You also want to utilize business process management (BPM) to improve efficiency, deliver business agility, lower total cost of ownership, and increase business visibility. And you want to hear directly from like-minded professionals who have made those types of transformations. Easy enough. Attend this Webcast series to learn from customers who have successfully integrated with Oracle SOA and BPM solutions.Join us for this series and discover how to: Use a single unified platform for all types of processes Increase real-time process visibility Improve efficiency of existing IT investments Lower up-front costs and achieve faster time to market Gain greater benefit from SOA with the addition of BPM Here's the list of upcoming webcasts: “Migrating to SOA at Choice Hotels” on Thurs., June 21, 2012 — 10 a.m. PT / 1 p.m. ET Hear how Choice Hotels successfully made the transition from a complex legacy environment into a SOA-based shared services infrastructure that accelerated time to market as the company implemented its event-driven Google API project. “San Joaquin County—Optimizing Justice and Public Safety with Oracle BPM and Oracle SOA” on Thurs., July 26, 2012 — 10 a.m. PT / 1 p.m. ET Learn how San Joaquin County moved to a service-oriented architecture foundation and business process management platform to gain efficiency and greater visibility into mission-critical information for public safety. “Streamlining Order to Cash with SOA at Eaton” on Thurs., August 23, 2012 — 10 a.m. PT / 1 p.m. ET Discover how Eaton transitioned from a legacy TIBCO infrastructure. Learn about the company’s reference architecture for a SOA-based Oracle Fusion Distributed Order Orchestration (DOO). “Fast BPM Implementation with Fusion: Production in Five Months” on Thurs., September 13, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. The Webcast will cover the implementation from start to production, including integration with legacy systems. “SOA Implementation at Farmers Insurance” on Thurs., October 18, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Farmers Insurance Group lowered application infrastructure costs, reduced time to market, and introduced flexibility by transforming to a SOA-based infrastructure with SOA governance. Register today!

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  • Transform Your Application Integration with Best Practices from Oracle Customers

    - by Lionel Dubreuil
    You want to transform your application integration into an environment based on a service-oriented architecture (SOA). You also want to utilize business process management (BPM) to improve efficiency, deliver business agility, lower total cost of ownership, and increase business visibility. And you want to hear directly from like-minded professionals who have made those types of transformations. Easy enough. Attend this Webcast series to learn from customers who have successfully integrated with Oracle SOA and BPM solutions.Join us for this series and discover how to: Use a single unified platform for all types of processes Increase real-time process visibility Improve efficiency of existing IT investments Lower up-front costs and achieve faster time to market Gain greater benefit from SOA with the addition of BPM Here's the list of upcoming webcasts: “Migrating to SOA at Choice Hotels” on Thurs., June 21, 2012 — 10 a.m. PT / 1 p.m. ET Hear how Choice Hotels successfully made the transition from a complex legacy environment into a SOA-based shared services infrastructure that accelerated time to market as the company implemented its event-driven Google API project. “San Joaquin County—Optimizing Justice and Public Safety with Oracle BPM and Oracle SOA” on Thurs., July 26, 2012 — 10 a.m. PT / 1 p.m. ET Learn how San Joaquin County moved to a service-oriented architecture foundation and business process management platform to gain efficiency and greater visibility into mission-critical information for public safety. “Streamlining Order to Cash with SOA at Eaton” on Thurs., August 23, 2012 — 10 a.m. PT / 1 p.m. ET Discover how Eaton transitioned from a legacy TIBCO infrastructure. Learn about the company’s reference architecture for a SOA-based Oracle Fusion Distributed Order Orchestration (DOO). “Fast BPM Implementation with Fusion: Production in Five Months” on Thurs., September 13, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. The Webcast will cover the implementation from start to production, including integration with legacy systems. “SOA Implementation at Farmers Insurance” on Thurs., October 18, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Farmers Insurance Group lowered application infrastructure costs, reduced time to market, and introduced flexibility by transforming to a SOA-based infrastructure with SOA governance. Register today!

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  • Transform Your Application Integration with Best Practices from Oracle Customers

    - by Lionel Dubreuil
    You want to transform your application integration into an environment based on a service-oriented architecture (SOA). You also want to utilize business process management (BPM) to improve efficiency, deliver business agility, lower total cost of ownership, and increase business visibility. And you want to hear directly from like-minded professionals who have made those types of transformations. Easy enough. Attend this Webcast series to learn from customers who have successfully integrated with Oracle SOA and BPM solutions.Join us for this series and discover how to: Use a single unified platform for all types of processes Increase real-time process visibility Improve efficiency of existing IT investments Lower up-front costs and achieve faster time to market Gain greater benefit from SOA with the addition of BPM Here's the list of upcoming webcasts: “Migrating to SOA at Choice Hotels” on Thurs., June 21, 2012 — 10 a.m. PT / 1 p.m. ET Hear how Choice Hotels successfully made the transition from a complex legacy environment into a SOA-based shared services infrastructure that accelerated time to market as the company implemented its event-driven Google API project. “San Joaquin County—Optimizing Justice and Public Safety with Oracle BPM and Oracle SOA” on Thurs., July 26, 2012 — 10 a.m. PT / 1 p.m. ET Learn how San Joaquin County moved to a service-oriented architecture foundation and business process management platform to gain efficiency and greater visibility into mission-critical information for public safety. “Streamlining Order to Cash with SOA at Eaton” on Thurs., August 23, 2012 — 10 a.m. PT / 1 p.m. ET Discover how Eaton transitioned from a legacy TIBCO infrastructure. Learn about the company’s reference architecture for a SOA-based Oracle Fusion Distributed Order Orchestration (DOO). “Fast BPM Implementation with Fusion: Production in Five Months” on Thurs., September 13, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. The Webcast will cover the implementation from start to production, including integration with legacy systems. “SOA Implementation at Farmers Insurance” on Thurs., October 18, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Farmers Insurance Group lowered application infrastructure costs, reduced time to market, and introduced flexibility by transforming to a SOA-based infrastructure with SOA governance. Register today!

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  • Transform Your Application Integration with Best Practices from Oracle Customers

    - by Lionel Dubreuil
    You want to transform your application integration into an environment based on a service-oriented architecture (SOA). You also want to utilize business process management (BPM) to improve efficiency, deliver business agility, lower total cost of ownership, and increase business visibility. And you want to hear directly from like-minded professionals who have made those types of transformations. Easy enough. Attend this Webcast series to learn from customers who have successfully integrated with Oracle SOA and BPM solutions.Join us for this series and discover how to: Use a single unified platform for all types of processes Increase real-time process visibility Improve efficiency of existing IT investments Lower up-front costs and achieve faster time to market Gain greater benefit from SOA with the addition of BPM Here's the list of upcoming webcasts: “Migrating to SOA at Choice Hotels” on Thurs., June 21, 2012 — 10 a.m. PT / 1 p.m. ET Hear how Choice Hotels successfully made the transition from a complex legacy environment into a SOA-based shared services infrastructure that accelerated time to market as the company implemented its event-driven Google API project. “San Joaquin County—Optimizing Justice and Public Safety with Oracle BPM and Oracle SOA” on Thurs., July 26, 2012 — 10 a.m. PT / 1 p.m. ET Learn how San Joaquin County moved to a service-oriented architecture foundation and business process management platform to gain efficiency and greater visibility into mission-critical information for public safety. “Streamlining Order to Cash with SOA at Eaton” on Thurs., August 23, 2012 — 10 a.m. PT / 1 p.m. ET Discover how Eaton transitioned from a legacy TIBCO infrastructure. Learn about the company’s reference architecture for a SOA-based Oracle Fusion Distributed Order Orchestration (DOO). “Fast BPM Implementation with Fusion: Production in Five Months” on Thurs., September 13, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. The Webcast will cover the implementation from start to production, including integration with legacy systems. “SOA Implementation at Farmers Insurance” on Thurs., October 18, 2012 — 10 a.m. PT / 1 p.m. ET Learn how Farmers Insurance Group lowered application infrastructure costs, reduced time to market, and introduced flexibility by transforming to a SOA-based infrastructure with SOA governance. Register today!

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  • Business Insight, IT Execution: 9 Project Management Tips

    - by Sylvie MacKenzie, PMP
    Excerpt from Profit Magazine - by David Rosenbaum When Marcos Baccetto was first asked to be the business-side project lead on Eaton Corporation’s Vehicle Group South America (VGSA) Oracle project, the operations services manager responsible for running manufacturing was, he confesses, “a little afraid” because of his lack of IT experience. Today, Baccetto calls the project “a fantastic experience,” and he is a true believer in the benefits of a close relationship between IT implementers and their line-of-business peers. Through his partnership with Jesiele Lima, then VGSA IT manager, Baccetto and Eaton’s South American operations team came to understand several important principles of business and IT. Here he shares nine tips managers should consider when working on an enterprise technology project. 1. Make it a business project, not an IT project. All levels of functional management must have ownership, responsibility, and accountability for the success of the implementation. 2. Share responsibility. Business owners should sign off on tests and data conversion. 3. Clean your data. Dedicating a team to improve core data quality prior to project launch can be a significant time-saver. 4. Select resources properly. Have functional people who can translate business needs to IT and can influence organizational change. 5. Manage scope. Follow project management methodologies and disciplines. 6. Adopt common processes, global solutions. Avoid customized, local solutions. The big-picture business goals can get lost in the details. 7. Implement processes prior to the go-live date. Change management can be key. Keep the workforce informed and train users in advance. 8. Define metrics milestones. Assume there will be a crisis during deployment. Having baseline metrics to compare against will help implementers keep their cool—and the project moving forward. 9. The sponsor’s commitment is critical. It is needed to support the truly difficult decisions.

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  • Agile Documentation

    - by Nick Harrison
    We all know that one of the premises of the agile manifesto is to value Working Software over Comprehensive Documentation. This is a wonderful idea and it takes a tremendous burden off of project implementations. I have seen as many projects fail because of the maintenance weight of the project documentations as I have for any reason. But this goal as important as it is may not always be practical. Sometimes the client will simply insist on tedious documentation despite the arguments against it. This may be to calm a nervous client. This may be to satisfy an audit / compliance requirement. This may be a non-too subtle attempt at sabotaging the project. Ok, it is probably not an all out attempt to sabotage the project, but it will probably feel that way. So what can we do to keep to the spirit of the Agile Manifesto but still meet the needs of the client wanting the documentation? This is a good question that I have been puzzling over lately! I hope to explore some possible answers more fully here. A common theme that my solutions are likely to follow is the same theme that I often follow with simplifying complex business logic. Make it table driven! My thought is that the sought after documentation could be a report or reports out of a metadata repository. Reports are much easier to maintain than hand written documentation. Here are a few additional advantages that we can explore over time: Reports will take advantage of the fact that different people have different needs and different format requirements Reports and the supporting metadata are more easily validated and the validation can be automated. If the application itself uses this metadata than there never has to be a question as to whether or not the metadata is up to date. It is up to date or the application would not work. In many cases we should be able to automatically gather most of the Meta data that we need using reflection, system tables, etc. I think that this will lower the total cost of ownership for the documentation and may provide something useful beyond having a pretty document to look at.  What are your thoughts?

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  • Managing Regulated Content in WebCenter: USDM and Oracle Offer a New Part 11 Compliant Solution for Life Sciences

    - by Michael Snow
    Guest post today provided by Oracle partner, USDM  Regulated Content in WebCenterUSDM and Oracle offer a new Part 11 compliant solution for Life Sciences (White Paper) Life science customers now have the ability to take advantage of all of the benefits of Oracle’s WebCenter Content, a global leader in Enterprise Content Management.   For the past year, USDM has been developing best practice compliance solutions to meet regulated content management requirements for 21 CFR Part 11 in WebCenter Content. USDM has been an expert in ECM for life sciences since 1999 and in 2011, certified that WebCenter was a 21CFR Part 11 compliant content management platform (White Paper).  In addition, USDM has built Validation Accelerators Packs for WebCenter to enable life science organizations to quickly and cost effectively validate this world class solution.With the Part 11 certification, Oracle’s WebCenter now provides regulated life science organizations  the ability to manage REGULATORY content in WebCenter, as well as the ability to take advantage of ALL of the additional functionality of WebCenter, including  a complete, open, and integrated portfolio of portal, web experience management, content management and social networking technology.  Here are a few screen shot examples of Part 11 functionality included in the product: E-Sign, E-Sign Rendor, Meta Data History, Audit Trail Report, and Access Reporting. Gone are the days that life science companies have to spend millions of dollars a year to implement, maintain, and validate ECM systems that no longer meet the ever changing business and regulatory requirements.  Life science companies now have the ability to use WebCenter Content, an ECM system with a substantially lower cost of ownership and unsurpassed functionality.Oracle has been #1 in life sciences because of their ability to develop cost effective, easy-to-use, scalable solutions which help increase insight and efficiency to drive growth for their customers.  Adding a world class ECM solution to this product portfolio allows life science organizations the chance to get rid of costly ECM systems that no longer meet their needs and use WebCenter, part of the Oracle Fusion Technology stack, with their other leading enterprise applications.USDM provides:•    Expertise in Life Science ECM Business Processes•    Prebuilt Life Science Configuration in WebCenter •    Validation Accelerator Packs for WebCenterUSDM is very proud to support Oracle’s expanding commitment to Life Sciences…. For more information please contact:  [email protected] Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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  • Some Problems Can't Be Outsourced

    - by mikef
    More and more companies are becoming attracted to the idea of Infrastructure as a Service (or IaaS). It would seem that you can outsource the provisioning and management of your services, encompassing everything from Email, through to your servers, workstations and software, all the way down to your LAN and internet services. This type of outsourcing can be a very attractive option for companies who have tight budgets who are short of technical skills or don't have the means to provide long-term IT support. Essentially, they can outsource your services at low short-term costs that are knowable and controllable, are quickly and easily scalable, and generate a minimum of hassle for your internal staff. If you want to get a sophisticated IT infrastructure set up in a hurry without the usual high buy-in costs, or the task of finding and hiring the right specialists. It would seem the way to go, particularly when their salesmen are hypnotizing you with oleaginous phrases such as "we are closely aligned with our client organization's core business requirements, providing agile services". It sounds too good to be true, and so it is. Whereas the costs will have initially been calculated on the annual renewal fees and service fees for ongoing support, there are other charges too which aren't so obvious. It can end up costing far more than the conventional solution once you take into account the extra costs, the fees for customization and upgrades. The Total Cost of Ownership (TCO) only becomes apparent when it is too late to extract the company easily from the arrangement. After a few years, these annual fees can add up to more than the initial cost of implementing a traditional in-house system. Worse than that is that you can then lose your power to determine your priorities: When you become reliant on this company, with its own schedule of priorities, to implement every change, however simple, you have effectively lost control of your technical infrastructure. This will make senior management very nervous. There is definitely a requirement for this sort of service. If you urgently need an exceptionally high class of service or more expertise than you currently possess, then outsourcing is probably for you. You and your IT colleagues will always have something to do, be it user assistance, smoothing out integrations with an external provider, or working on something entirely new. Heck, if you outsource to IBM, the SysAdmins can go along for the ride and polish their expertise. What you need to figure out is how much your time is worth, because time is ultimately all that outsourcing will buy you and your organization. Now you just need to convince your nervous CEO. Cheers, Michael

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  • Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) published

    - by Greg Kelly
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) can be found at: https://supporthtml.oracle.com/epmos/faces/ui/km/DocumentDisplay.jspx?id=1473194.1 The PeopleSoft PeopleTools 8.53 release continues Oracle’s commitment to protect and extend the value of your PeopleSoft implementation, provide additional technology options and enhancements that reduce ongoing operating costs and provide the applications user a dramatically improved experience. Across the PeopleSoft product development organization we have defined three design principles: Simplicity, Productivity and Total Cost of Ownership. These development principles have directly influenced the PeopleTools product direction during the past few releases. The scope for the PeopleTools 8.53 release again builds additional functionality into the product as a result of direct customer input, industry analysis and internal feature design. New features, bug fixes and new certifications found in PeopleTools 8.53 combine to offer customers improved application user experience, page interaction, and cost-effectiveness. Key PeopleTools 8.53 features include: · PeopleSoft Styles and User Interaction Model · PeopleSoft Data Migration Workbench · PeopleSoft Update Manager · Secure by Default Initiative Be sure to check out the PeopleSoft Update Manager. Many other things are also happening in this time frame. · See the posting on the PeopleSoft Interaction Hub https://blogs.oracle.com/peopletools/entry/introducing_the_peoplesoft_interaction_hub · The application 9.2 RVPs will also be published over the next few months · If you haven't seen it, check out John Webb's posting on the PeopleSoft Information Portal https://blogs.oracle.com/peoplesoft/entry/peoplesoft_information_find_it_quickly

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