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• SSH session becomes unresponsive when logged into Ubuntu Server virtual machine using VirtualBox

  - by nickbart

  Hi everyone, I'm really at my wits end here, so I'm hoping someone here can help me. I have a virtual machine running Ubuntu Server 9.10. It's just a small development environment so I can keep my code separate from the test and production environments. I am running it through VirtualBox 3.1.6 on a laptop running Ubuntu Desktop 9.10. I have it set up with a bridged network connection and it is bridged to my laptop's wireless adapter. We have no wired connections in this office. I boot up the VM and everything is fine. I can SSH into it using gnome-terminal and for a while everything is Kosher. Then seemingly randomly, the SSH terminal session with hang. No error message, nothing; it just becomes unresponsive. If I go to the VirtualBox terminal I find the VM itself is perfectly fine. It can ping and I can SSH out with it. If I restart the networking on the VM the SSH session in my gnome-terminal will most of the time become responsive again. Here's an interesting point, the SSH session will sometimes die right in the middle of me typing something (this points to it not being an idle session issue) and if I go to the VirtualBox terminal and restart the networking and then return to my gnome-terminal SSH session I find that it will come back to life and what I typed when the session hung originally will magically type itself in to the buffer. So, my input is getting stored somewhere and just can't make its way to the VM until the networking on the VM is restarted. I've tried different versions of VirtualBox and used vmdk images and vdi images and nothing seems to work. I can't tell if the problem is with my laptop, VirtualBox, or the Ubuntu Server VDI. Is there anyway to debug this issue? Or has anyone out there seen anything similar? Your help is much appreciated. Nick

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• EXCEL workbook, intermitently, takes 30 seconds to load

  - by Julio Nobre

  I am trying to figure out why a simple .XLS EXCEL workbook is taking, randomly, 30 seconds to open. Before answering: Please, bear mind the following: Problem symptoms Hanging is intermitent and it takes exactly 30 seconds; During hanging there is no cpu or disk activity; It only happens during workbook load. Every runs smooth after that; Windows Explorer.exe hangs on folder, but all other folders, system and applications are still responsive; There are no consecutive hangings. I have to wait for while to reproduce this behaviour; All workbooks where located on a local drive (C:\BPI); The workbook has no macros and no addins; Office 2003 is being used for several years; The computer is running Windows XP; Computer has several network mapped drives, all addressed to main file server; Recently, main fileserver was replaced by Windows 2011 SBS Standard Edition What I have done so far I have traced machine Explorer.exe, using Process Monitor, added Duration column, and filtered by Duration 1. That's is how I found that hanging was taking exactly 30 seconds. For further information, please refer to Oliver Salzburg tutorial. Using Process Monitor, I have also figured out than five operations were taking most of sample collecting duration. Looking at sample image below, column Operation below you will notice that one single operation was taking 29 seconds; I have tried different workbooks (all of them smaller than 30 KB); I have, temporarily, removed all shortcuts on User Document's folder that were pointing to network drives or shares; I have runned CCleaner to fix registry issues; I made sure that there were no external links on tested workbooks; I have reproduced this behaviour for hours; I have extensivelly researched for hours on the web; Process Monitor's collected and filtered data

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• Safemode Startup Issues on Vista 64 Bit

  - by GnrlBzik

  Before i ask the question, let me point out that this is not a hardware issue. I have a clean install of vista on another hd that runs on same hardware, i am pretty sure its a corruption of a drive or a file, i presume it might be video driver. When windows wont start via normal boot i just get black screen after initial load up of os, so i boot into savemode, I end up having black screen with a mouse pointer visible, after initial load of os. The shut down button is responsive. Of course, I can install clean copy of os, and prior to that can retrieve all other files that i need by accessing hd itself, i can restore my pc from my external back up as well. Although i have all these options, i was wondering if there anything else i can do that can help me fix this issue. In save mode, it looks like I am capable of logging in after initial load of os, even though i cant see the process it self, i do see the mouse pointer. By visual memory i navigated to password field, and entered my password, hit enter, I get the loading mouse pointer, nothing really changes, same black screen and mouse pointer, but when i tried to access task manager for a second i got a safemode watermark at all four corners. Any help would be appriciated. Thank you in advance.

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• Nginx : Proper use of limit_req_zone and limit_req

  - by xperator

  I have 2 website running on VPS. Their purpose is sharing music files and publishing news. Both of them use wordpress. What I am trying is that I want to prevent little hackers from flooding the webserver and putting stress on the server to make it crash. The problem is that after using limit_req_zone and limit_req my website became very slow. Browsing Wordpress control panel takes a long long time. I tried changing values but it didn't improve much. I guess the problem is Wordpress because it's the only script I am using on both front and back end. Here is the last setting which seems to be more responsive than others : limit_req_zone $binary_remote_addr zone=flood:5m rate=10r/m; location ~ \.php$ { limit_req zone=flood burst=100 nodelay; } What are the optimal values that should be used in my case (wp) ? I want the website have it's normal behavior, On the other hand stopping lifeless people from flooding. Another question, Is it safe and enough to use limit_req only on php files ?

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• Loading a big database dump into PostgreSQL using cat

  - by RussH

  I have a pair of very large (~17 GB) database dumps that I want to load into postgresql 9.3. After installing the database packages, learning more or less how to use them, and fiddling around a little on various StackExchange pages (particularly this question), it looks like a proper command for me to use is something like: cat mydb.pgdump | psql mydb because of the format the dump is in. My machine has 16 GB of RAM, and I'm not familiar with the cat command but I do know that my RAM is 99% exhausted and the database is taking a while to load. My machine isn't non-responsive to the point of hanging; I can run other commands in other terminal windows and have them execute at a reasonable clip, but I am wondering if cat is the best way to pipe in the file or if something else is more efficient? My concern is that maybe cat could be using up all the RAM so the database doesn't have much to work with, throttling its performance. But I'm new to thinking about RAM issues like this and don't know if I'm worrying about nothing. Now that I think about it, this seems to be more of a question about cat and its memory usage than anything else. If there is a more appropriate forum for this question please let me know. Thanks!

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• CLOSE_WAIT sockets burst - perhaps because of iptables settings?

  - by Fabrizio Giudici

  I have an Ubuntu 12.04 server virtual box where basically the installed software and configuration are the default ones, plus the installation of a jetty 6 server which servers a few websites. To keep things simple I didn't install apache httpd and used iptables for exposing jetty (which runs on the 8080 port) to the port 80. These are the results of /sbin/iptables -t nat -L Chain PREROUTING (policy ACCEPT) target prot opt source destination REDIRECT tcp -- anywhere localhost tcp dpt:http redir ports 8080 REDIRECT tcp -- anywhere Ubuntu-1104-natty-64-minimal tcp dpt:http redir ports 8080 Chain INPUT (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination REDIRECT tcp -- anywhere localhost tcp dpt:http redir ports 8080 REDIRECT tcp -- anywhere Ubuntu-1104-natty-64-minimal tcp dpt:http redir ports 8080 Chain POSTROUTING (policy ACCEPT) target prot opt source destination I must confess I have a shallow comprehension of how iptables works, in particular for the different kind of chains. This thing works, but sometimes I have an explosion of sockets that stay permanently in CLOSE_WAIT state. I know about what this state means, but since I didn't write the code that manages servlets (they are handled by jetty) I can't fix the problem by patching my code. Eventually the amount of CLOSE_WAIT sockets builds up and makes the server not responsive, so I have to restart jetty. I've looked around for similar problems wth CLOSE_WAIT, and only found cases related to the programmer's code, or problems with Tomcat, not Jetty. I was wondering whether they could be related to a partially broken iptables configuration (the alternative is a bug in Jetty 6, but I first want to exclude other possible causes). Thanks.

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• After each command tmux prints: ps1_update: command not found

  - by B.I.

  On Linux Ubuntu 11.04, after each command (cd, ls, vim...) successful or not, tmux prints out as a last line ps1_update: command not found. Is there any config option I am missing? Thank you very much! tmux.conf # http://lukaszwrobel.pl/blog/tmux-tutorial-split-terminal-windows-easily # just remember that after every modification, tmux must be refreshed # to take new settings into account. # This can be achieved either by restarting it or by typing in: # tmux source-file .tmux.conf # Here is a list of a few basic tmux commands: # Ctrl+b " - split pane horizontally. # Ctrl+b % - split pane vertically. # Ctrl+b arrow key - switch pane. # Hold Ctrl+b, don't release it and hold one of the arrow keys - resize pane. # !Ctrl+b c - (c)reate a new window. # !Ctrl+b n - move to the (n)ext window. # Ctrl+b p - move to the (p)revious window. # Shift+LMB - select text. # ALT+Arrows to move among panes. # rebind default prefix to C-a unbind C-b set -g prefix C-a # use ALT+Arrows to move around panes bind -n M-Left select-pane -L bind -n M-Right select-pane -R bind -n M-Up select-pane -U bind -n M-Down select-pane -D # activity monitoring setw -g monitor-activity on set -g visual-activity on # highlight current pane set-window-option -g window-status-current-bg yellow # enable pane switching with mouse set-option -g mouse-select-pane on # read bashrc source ~/.bashrc # Sane scrolling set -g terminal-overrides 'xterm*:smcup@:rmcup@' commandline print out ($(cat)user@tiki:~/.vim$ ls autoload bash_profile bashrc bundle README.md tmux.conf vimrc xmonad xmonad-ubuntu-conf xsessionrc ps1_update: command not found ($(cat)user@tiki:~/.vim$ ll total 56 drwxrwxr-x 2 user user 4096 Mar 17 10:20 autoload/ -rw-rw-r-- 1 user user 170 Mar 17 10:20 bash_profile -rw-rw-r-- 1 user user 4004 Apr 2 11:37 bashrc drwxrwxr-x 20 user user 4096 Aug 20 10:55 bundle/ -rw-rw-r-- 1 user user 11170 Aug 20 11:24 README.md -rw-rw-r-- 1 user user 1243 Mar 17 10:20 tmux.conf ps1_update: command not found ($(cat)user@tiki:~/.vim$ And the following is plain terminal output, without tmux running user@tiki:~$ ls backup_list.md Documents Dropbox examples.desktop hakers_and_painters.md~ hyundai Music projects ror Ubuntu One Videos windows.sh Desktop Downloads elif.txt hakers_and_painters.md help.txt maqola.txt Pictures Public tmp update_background.sh VirtualBox VMs user@tiki:~$ ll total 116 -rw-rw-r-- 1 user user 380 Aug 9 17:34 backup_list.md drwxr-xr-x 6 user user 4096 Jul 15 09:26 Desktop/ drwxr-xr-x 2 user user 4096 Jul 7 11:26 Documents/ drwxr-xr-x 11 user user 20480 Aug 20 13:53 Downloads/ -rwx------ 1 user user 729 May 7 14:45 update_background.sh* drwxr-xr-x 2 user user 4096 Dec 10 2013 Videos/ drwxrwxr-x 4 user user 4096 Sep 10 2013 VirtualBox VMs/ -rwxrwxr-x 1 user user 36 Jan 11 2014 windows.sh* user@tiki:~$ cd Desktop/ user@tiki:~/Desktop$ ll total 36 -rw-rw-r-- 1 user user 3388 Jul 14 17:10 daily--report.md -rw-rw-r-- 1 user user 71 Jan 28 2014 fernandez readme.md -rw-rw-r-- 1 user user 23 Jan 28 2014 fernandez readme.md~ drwx------ 4 user user 4096 Mar 23 14:02 my_docs/ drwx------ 2 user user 4096 Feb 3 2014 Origami/ drwx------ 7 user user 4096 Feb 1 2013 Plants_vs._Zombies_v1.2.0.1065/ -rwxr-xr-x 1 user user 301 Apr 15 11:28 Sky Fight.desktop* drwx------ 2 user user 4096 Feb 11 2014 webdesign/ -rwxrwxr-x 1 user user 26 Jan 11 2014 windows.sh~* user@tiki:~/Desktop$

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• kde dropping keyboard

  - by shabbychef

  I am having problems with KDE 'dropping' my keyboard. It happens periodically when using my gentoo box directly, but has become much worse when accessing via NX (from a Mac laptop). Some possibly irrelevant clues: it appears to happen more often when the system is under higher CPU load the mouse continues to work, but no windows will accept any kind of keyboard focus. kwin will not accept tabbing between windows. when working on the machine directly, I can ctrl-alt-F1 to get to a shell (obviously this does nothing over NX). so I think it is KDE and not xorg. am running kwin-4.3.5-r1, and KDE-4.3.5 generally. this problem definitely appeared after upgrading to kde-4.x, but I do not remember if it appeared in kde-4.2. sometimes the keyboard will reappear, but sometimes I have to kill my kde session. playing with accessibility options or window-focus-stealing options in system-settings under kde will often make the keyboard responsive again, only to drop it perhaps minutes later. I had read online this might be an evdev problem under X (again, I think this is KDE, not X, but will try anything). as a result, I have fiddled with my xorg.conf endlessly. I even deleted it entirely and let nvidia-xconfig have a stab at it, with no luck I am tearing my hair out over this. I have done emerge -e xorg-server and am right now doing emerge -e kwin, to rebuild all packages that might be relevant. no luck with the xorg-server rebuild. any help appreciated. thanks,

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• Slow RDP after server joins domain

  - by Chris Grove

  We're having RDP issues with Amazon cloud servers that we recently joined to an Active Directory domain. The setup is: A local office network A virtual private cloud in Amazon An IPSec tunnel between the two networks A number of Windows 2008 R2 servers on both networks An AD domain (call it abc.net), with one domain controller in each network. The domain controllers are both new, fresh installs. Before we had the domain set up we had local accounts for the cloud computers which were used for RDP access. Our idea was to get all of the servers on to the domain so we could use domain logins instead of per-server local logins. Before the cloud servers were in the domain, RDP (from the office network or through a VPN to the cloud) worked great. After we joined the cloud servers to the domain, RDP from the office became very slow - a few minutes to log in, long frequent pauses when the interface is unresponsive, generally just a slow and frustrating experience. This is a problem regardless of whether a domain or local login is used for RDP. Oddly, when outside of the office network and connecting to the cloud directly with the VPN, RDP is still very responsive. Any idea why RDP from office to cloud is suddenly very slow after the cloud servers join the domain? What can I look at in our configuration to address this? Any help is greatly appreciated.

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• Mysql connections hanging in login state

  - by Mark Rose

  Suddenly today, I had an issue with connections to mysql hanging when connecting by IP address (e.g. mysql -h 10.1.248.20), but I could still connection using localhost fine, regardless the user. mysql> show processlist; +----+----------------------+------------------+------+---------+------+-----------------------------------------------------------------------+------------------+ | Id | User | Host | db | Command | Time | State | Info | +----+----------------------+------------------+------+---------+------+-----------------------------------------------------------------------+------------------+ | 1 | system user | | NULL | Connect | 10 | Connecting to master | NULL | | 2 | system user | | NULL | Connect | 10 | Has read all relay log; waiting for the slave I/O thread to update it | NULL | | 37 | unauthenticated user | 10.1.248.3:36694 | NULL | Connect | NULL | login | NULL | | 38 | unauthenticated user | 10.1.248.3:36695 | NULL | Connect | NULL | login | NULL | | 39 | unauthenticated user | 10.1.248.3:36696 | NULL | Connect | NULL | login | NULL | | 40 | root | localhost | NULL | Query | 0 | NULL | show processlist | +----+----------------------+------------------+------+---------+------+-----------------------------------------------------------------------+------------------+ 6 rows in set (0.00 sec) Yes, I realize replication was broken in that output above; that was after I tried restart MySQL (it was an emergency). And as suddenly as things stopped working, they started working again. DNS was working fine at the time. Replication was still working. MySQL was responsive. Does anyone have any idea what would cause MySQL logins from remote IPs to hang suddenly?

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• Outlook 2010 Crashing Unpredictably

  - by cbkadel

  Very often when I open up Outlook 2010 and start doing actions in it, it will hang and become non responsive. I have tried letting it finish, but it never does come back (up to 20 minutes of letting it try). I generally have to restart Outlook and try again. Usually after about an hour of doing this, Outlook somehow snaps out of it and works for the rest of the day. It's generally in the morning (though I doubt that's the key variable). Generally, the emails that cause problems are HTML/formatted, but not always. What I've done so far to troubleshoot: Install Latest Outlook Hotfix (I think Dec 14, 2010) Start Outlook in Safe Mode Neither of those steps seem to make a difference. Usually - after about 10-15 restarts of Outlook on any given day, then it starts working thereafter. My next step is to uninstall/reinstall Office 2010, but I'm hoping someone has seen this and knows what to do about it - though not sure. My configuration is like this: Microsoft Online Services (using Microsoft's Sign In App) - Connecting to Exchange I have two other Exchange accounts in this profile (new feature in 2010) connected through Outlook Anywhere. Life Meeting Conferencing Add In I've disabled the People tab/add in. I've disabled the "Send to Bluetooth" add-in. Not sure what else to do. Thanks in advance.

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• Ubuntu on VPS becomes unresponsive: BUG: soft lockup - CPU#0 stuck for 22s

  - by Bhante Nandiya

  We have a VPS running Ubuntu, on Xen. The problem is this, about once a day, for about 20-50 minutes, at a random time, the server becomes completely unresponsive to the outside world. After this period, it becomes responsive again, as if nothing had happened, it doesn't lose uptime, it doesn't restart. It just starts responding again as if it had been in suspended animation. These outages occur under conditions of non-exceptional memory and cpu, for example 70% mem, 5% cpu. I have stopped all non-essential services so the usage is very even. These outages don't particularly occur during times of increased memory/cpu (during daily tasks), they sometimes occur at times of very low cpu use (<2%), but in the past also occured during swapping. These blackouts have been occurring both under Ubuntu 12.04 LTS, and Ubuntu 14.04 LTS - no change at all (I upgraded Ubuntu specifically to see if it helped this problem). It is possible to log into our webhosts site, and use their administration console to see error messages from during this time. Presumably, these messages are from the Xen virtualization, the main message goes like this: BUG: soft lockp - CPU#0 stuck for 22s! [ksoftireqd/0:3] (repeats many times) SysRq : Emergency Sync (Sometimes this is the only message in the console) Others seen previously under different load situations include: BUG: soft lockup - CPU#0 stuck for 22s! [swapper/0:0] (repeated many times) or: INFO: rcu_sched detected stall on CPU 0 (t=15000 jiffies) (repeated many times with t getting bigger) From googling around I've tried various kernel parameters such as nohz=off and acpi=off to no avail. All tech support has said is that other Ubuntu installations are not suffering the same problem. Anyone got any ideas or experience with this problem?

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• Strange File-Server I/O Spikes - What Is Causing This?

  - by CruftRemover

  I am currently having a problem with a small Linux server that is providing file-sharing services to four Windows 7 32-bit clients. The server is an AMD PhenomX3 with two Western Digital 10EADS (1TB) drives, attached to a Gigabyte GA-MA770T-UD3 mainboard and running Ubuntu Server 10.04.1 LTS. The client machines are taking an extremely long time to access/transfer data on the file server. Applications often become non-responsive while trying to open files located remotely, or one program attempting to open a file but having to wait will prevent other software from accessing network resources at all. Other examples include one image taking 20 seconds or more to open, and in one instance a user waited 110 seconds for Microsoft Word 2007 to save a document. I had initially thought the problem was network-related, but this appears not to be the case. All cables and switches have been tested (one cable was replaced) for verification. This was additionally confirmed when closing down all client machines and rebooting the server resulted in the hard-drive light staying on solid during the startup process. For the first 15 minutes during boot, logon and after logging on (with no client machines attached), the system displayed a load average of 4 or higher. Symptoms included waiting several minutes for the logon prompt to appear, and then several minutes for the password prompt to appear after typing in a user name. After logon, it also took upwards of 45 seconds for the 'smartctl' man page to appear after the command 'man smartctl' was issued. After 15 minutes of this behaviour, the load average dropped to around 0.02 and the machine behaved normally. I have also considered that the problem is hard-drive-related, however diagnostic programs reveal no drive problems. Western Digital DLG, Spinrite and SMARTUDM show no abnormal characteristics - the drives are in perfect health as far as the hardware is concerned. I have thus far been completely unable to track down the cause of this problem, so any help is greatly appreciated. Requested Information: Output of 'free' hxxp://pastebin.com/mfsJS8HS (stupid spam filter) The command 'hdparm -d /dev/sda1' reports: HDIO_GET_DMA failed: Inappropriate ioctl for device (the BIOS is set to AHCI - I probably should have mentioned that).

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• Outlook 2010 Crashing Unpredictably

  - by cbkadel

  Very often when I open up Outlook 2010 and start doing actions in it, it will hang and become non responsive. I have tried letting it finish, but it never does come back (up to 20 minutes of letting it try). I generally have to restart Outlook and try again. Usually after about an hour of doing this, Outlook somehow snaps out of it and works for the rest of the day. It's generally in the morning (though I doubt that's the key variable). Generally, the emails that cause problems are HTML/formatted, but not always. What I've done so far to troubleshoot: Install Latest Outlook Hotfix (I think Dec 14, 2010) Start Outlook in Safe Mode Neither of those steps seem to make a difference. Usually - after about 10-15 restarts of Outlook on any given day, then it starts working thereafter. My next step is to uninstall/reinstall Office 2010, but I'm hoping someone has seen this and knows what to do about it - though not sure. My configuration is like this: Microsoft Online Services (using Microsoft's Sign In App) - Connecting to Exchange I have two other Exchange accounts in this profile (new feature in 2010) connected through Outlook Anywhere. Life Meeting Conferencing Add In I've disabled the People tab/add in. I've disabled the "Send to Bluetooth" add-in. Not sure what else to do?

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• Scripting around the lack of user:password@domain url functionality in jscript/IE

  - by Idiomatic

  I currently have a jscript that runs a php script on a server for me, dead simple. But... I want to be atleast somewhat secure so I setup a login. Now if I use the regular user:password@domain system it won't work (IE decided it was a security issue). And if I let IE just remember the password then it pops up a security message confirming my login every time (which kills the point of the button). So I need a way to make the security message go away. I could lower security settings, which tbh I am fine with but nothing seems to make it fuck off (there might be some registry setting to change). Find a fix for jscript that will let me use a password in the url. There used to be a regedit that worked for older systems which allowed IE to use url passwords (not working on my 64bit windows7 setup) though I doubt that'd have helped jscript anyways (since it outright crashes). Use an app other than IE. Inwhich case I'm not sure how to go about it, I want it to be responsive and invisible so IE was a good choice. It is near instant. Use XMLHttpRequest instead of IE directly? May even be faster but I've no idea if it'd help or just have the same error. Use a completely different approach. Maybe some app that can script website browsing. var args = {}; var objIEA = new ActiveXObject("InternetExplorer.Application"); if( WScript.Arguments.Item(0) == "pause" ){ objIEA.navigate("http://domain/index.html?pause"); } if( WScript.Arguments.Item(0) == "next" ){ objIEA.navigate("http://domain/index.html?next"); } objIEA.visible = false; while(objIEA.readyState != 4) {} objIEA.quit();

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• Remote Desktop leaves host unresponsive

  - by Jeff Dalley

  I have my desktop PC at home set up to accept remote connections, and I often connect to it from work on my laptop via mstsc.exe. However, every time I remote to it, I find when I go home that despite the monitor being on - it's not receiving an image and it looks as though the computer is hibernating/asleep. I basically have to restart it whenever I get home and I know there's an answer for why its doing this. More details: When exiting the remote session, I have tried both logging off the account, and closing the RDP window without logging off; both give the same result. When I get home to the desktop I of course try moving the mouse, ctrl+alt+del to see if its responsive to restart, multiple key-press to see if I can get any audio out of it; It seems pretty obvious its sleeping/hibernating in some way: Nothing happens in any of these cases and a physical restart is necessary. Both desktop and laptop are running Windows 7 Ultimate. I'm thinking it really is sleeping/hibernating it, and I'm not sure why because left alone my desktop's power options are set to never turn off the HDD or change its state - I leave it on 24/7. This could be a stupid error on my part but I just can't see it! Thanks.

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• Hoster not fulfilling contract: how to get money back?

  - by plua

  For several years, we have as a small webdesign company rented a dedicated server at a large hosting provider. They had several support levels. When we signed up for this, we had very limited in-house knowledge about server maintenance, and were very worried about the security of our server. We therefore took one of the more expensive support packages. An important aspect in this were these claims: [PROVIDER] verifies the availability of the latest security updates and sends you a notification to see if you are interested to have them installed [PROVIDER] verifies the availability of the latest supported software updates and sends you a notification to see if you are interested to have them installed These items were clearly stated on their website as being part of the advantage of this package.; With not enough knowledge about installing and updating such software on a Linux server, we decided to go for this package. We paid a premium of $50 per month over the maintenance package that is next in line ($100 vs $50). Over the years, we have paid several thousand dollars for this service. Then came the moment that I learned more and more about server management. And I found out step by step that our server was horrendously outdated! We had an OS that was hardly updated, our anti-virus was not working because it needed certain more recent packages on the OS, and in general there were a whole bunch of security vulnerabilities and fixes that were lacking. Shocked, I wrote the provider. Turns out, they decided unilaterally that they would not send out any notifications to clients because clients would get too many e-mails. This is a quote from their explanation: [...] We have decided not to spam its clients with OS and security updates and only install them whenever asked by the client I was shocked! They had never mentioned that they would drop this service, and in fact the claims about updating their clients through e-mail was still on their website, after they apparently stopped doing this years ago! Upon finding this out, I requested they refund all that we have paid as a premium over the other package, and make it available as future credit with their own company. I thought this was a very reasonable request. However, they said they would only go back one year and provide credit for this one year. Mails went back and forth, but they were not willing to give credit for the whole period, which I felt I was entitled to. So ultimately I left the hosting company, and filed a complaint with the BBB a while ago. Now, I am not the kind of person who runs to a lawyer for any minor thing, but in this case I am really considering taking action. I have been paying for years for a service I did not receive (the premium package had a few other pluses, but we took it primarily for these two points, and I can prove that we did not use the other benefits). For our small company the hosting costs were a very large part of our budget, and I feel it is very unfair how this large provider just does not care about not fulfilling its obligations. So my question is: what action should I take? Is a lawyer the only next step, or are there other suggestions? And am I right here to claim this money, or are they right that there is some sort of statue of limitations on such claims? Any feedback is appreciated.

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• Web Server slows down (ASP.NET)

  - by mfeingold

  below is a question I posted on stackoverflow . as suggested by Martin Clarke I also post it here. We have a really strange problem. One of the servers in the server farm becomes really slow. We see a number of timeouts in the logs and overall response time is not where it should be (and is on other servers in the farm). What is also strange is that it is not just the web app - Just logging into the server takes up to 1.5 min to show you the desktop. Once you are in, the system is as responsive as ever - unless you try to launch something, i.e. notepad - it takes another minute to launch and after launch it works fine. I checked a number of things - memory utilization is reasonable, CPU is below 15%, windows handles, event logs do not show anything. Recycling the aps.net process does not fix it - it still takes over a minute to log in. Rebooting the server helped, but now it started to slow down again. After a closer look we found out that Windows Temp directory is full of temp files - over 65k files. This is certainly something to take care of. But my question is could it be the root cause of the sluggishness, or there is still something else lurking in the shadows? Edit After more digging I am zeroing in on the issue related to the size of temp directories. This article: (see the original post this thing will not let me include a second link) describes something very similar. It still does not answer the question why the server is still slow even there is no activity.

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• Debugging methods for Windows XP hangups

  - by Cooper

  I experience occasional 'freezes' on my desktop machine (Windows XP SP3). I've tried the normal debugging methods I know (watching Process Explorer, running ProcMon (hard to get a good trace because the hangups are so intermittent). Are there any additional system debugging methods that might be useful in discovering what would cause these hang ups? While this question is more about debugging methods than the actual issue itself (which is probably more of a superuser question), the symptoms of the hangup are: All windows become non-responding. Can be brought the foreground, but do not repaint. Taskbar/explorer windows are non-responsive Ctrl+Alt+Del, Ctrl+Shift+Esc, Win+L, do not do anything (though the actions are queued up, and when the system unhangs, they are performed) Oddly enough, usually I can still scroll through the current page I have open in Google Chrome, but I cannot change tabs. Hangup can happen when I have tons of apps open, but also when I only have Outlook, Chrome, and MS Communicator (plus all the corporate spyware). Usually the hang lasts between 30sec and 3 minutes or so. After which I can continue working as usual.

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• Exchange 2013 really slow outside of localhost

  - by ItsJustJP

  We've got a 12 core xeon, 24GB of ram 2012 server. We've recently migrated from exchange 2010 (which was on another server) to exchange 2013 which resides on our new 12 core server. Accessing the OWA on the exchange server is fine; it's very quick and responsive however accessing it via any other computer connect to the domain via a 1 gpbs connection and it'll take 10-15 seconds to load. Also running slow is public calenders that people in my place need to access, again taking 10-15 seconds to access and can sometimes cause outlook to not respond. Further to that we have phones that connect via the internet (of course) to the exchange so people can get work emails when they are out of the office. Guess what, this is also running slow. I've have search for many solutions and have tried changing outlook authentication methods but there is no change in speed. The old exchange 2010 server no longer exists but there was no problem before the migration. Has anyone got any suggestions? Thanks :) Must also mention that server 2012 that exchange 2013 is installed on is also the DC. Update: It would appear that any connection via https is slow. It took more than 15 mins for an outlook client to download 50MB of emails (outlook anywhere).

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• Display on secondary video card (Nvidia 8400 GS): horrible refresh, bogs system

  - by minameismud

  This is my work computer, but it's a small shop. We do business software development. The most hardcore thing we create is some web animations with html5 and fancy javascript/css. The base machine is a Dell Precision T3500 - Xeon W3550 (3.07GHz quad), 6GB ram, pair of 500GB harddrives, and Win 7 x64 Enterprise SP1. My primary video card is an ATI FirePro V4800 1GB in a PCIe slot of some speed driving a pair of 23s at 1920x1080 through DisplayPort-HDMI adapters. The secondary card is an NVidia GeForce 8400GS in a PCI slot driving a single 17" at 1280x1024 through DVI. On either of the 23" monitors, windows move smoothly, scroll quickly, and are generally very responsive. On the 17", it's slow, chunky, and when I'm trying to scroll a ton of content, Windows will occasionally suggest I drop to the Windows Basic theme. I've updated drivers for both cards, and I've gotten every Windows update relating to video. Specifically: ATI FirePro Provider: Advanced Micro Devices, Inc Date: 6/22/2014 Version: 13.352.1014.0 NVidia 8400 GS Provider: NVIDIA Date: 7/2/2014 Version: 9.18.13.4052 Unfortunately, new hardware isn't really an option. Is there anything I can do software-wise to speed up the NVidia-driven monitor?

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• How to diagnose computer freezing problem

  - by reinierpost

  I have a laptop (a Medion from Aldi) that tends to hang quite often - so often, in fact, that several attempts to install Windows XP or Ubuntu on it have all failed. However, I am able to boot and run Ubuntu as found on the standard Ubuntu 10.10 installation image. I have done this two times thus far. The first time everything was running smoothly, until at some point the GUI (i.e. X) became unresponsive. The cursor kept moving with the mouse, but menus would no longer show and clicking things no longer produced any response. So I switched to the consoles (Ctrl-F1, Ctrl-F2, etc., which in this setup automatically run shells. The shells were still responsive, and the cd command would still work, but any command that invoked an executable (e.g. /bin/ls or cd /bin; ./find caused the shell to hang up uninterruptibly. My hypothesis was that all attempts at disk access were hanging up, but I didn't actually try a command like echo /proc/$$ or while read line; do echo $line; done < /var/log/syslog to verify this. Another possibility is that an essential system library is cached in memory and somehow failing to function properly. The second time I left the system running overnight and it didn't hang itself spontaneously. I'm not sure I have the patience to just twiddle with the running system until the condition reappears, and I'm, not sure what to do once it does. Clearly we can rule out a software cause. It seems disk access related, but clearly it's not permanent hard disk failure because the system will reboot just fine. What kind of hardware problem might produce these symptoms? Can it be a memory problem?

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• Mac OS X: Applications not responding

  - by Robot55

  This happens to me several times a day. I'll quit an app, the window will close, but the app won't finish shutting down. It stays open in the dock, and right clicking and force quit show not responding. Force quit won't work. I can't shut the app down. Starting any other app when this happens causes that app to behave in exactly the same way: the icon opens in the dock, but the app is non-responsive and can't be forced to quit. Can't access terminal when this happens, because it locks up just like all the apps. While I haven't tried to open every app, I think any app I try to open when this is happening will lock up. If I relaunch Finder, it too locks up and then the only thing left is to hold down the power button for a hard reboot. Any app that is running while this is happening will continue to run normally unless I try to shut it down. Repairing disk permissions has no effect. I also did a time machine and a full restore on a brand new MbP - and sure enough, after restore, the new MbP suffers form the same problem. Creating a new user has no effect. Any thoughts? Please help MacBook Pro 15" AG 2.53ghz i5 cpu 8gb RAM 500gb HD (over 200gb free)

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• How do I set the timeout for a JAX-WS webservice client?

  - by ninesided

  I've used JAXWS-RI 2.1 to create an interface for my web service, based on a WSDL. I can interact with the web service no problems, but haven't been able to specify a timeout for sending requests to the web service. If for some reason it does not respond the client just seems to spin it's wheels forever. Hunting around has revealed that I should probably be trying to do something like this: ((BindingProvider)myInterface).getRequestContext().put("com.sun.xml.ws.request.timeout", 10000); ((BindingProvider)myInterface).getRequestContext().put("com.sun.xml.ws.connect.timeout", 10000); I also discovered that, depending on which version of JAXWS-RI you have, you may need to set these properties instead: ((BindingProvider)myInterface).getRequestContext().put("com.sun.xml.internal.ws.request.timeout", 10000); ((BindingProvider)myInterface).getRequestContext().put("com.sun.xml.internal.ws.connect.timeout", 10000); The problem I have is that, regardless of which of the above is correct, I don't know where I can do this. All I've got is a Service subclass that implements the auto-generated interface to the webservice and at the point that this is getting instanciated, if the WSDL is non-responsive then it's already too late to set the properties: MyWebServiceSoap soap; MyWebService service = new MyWebService("http://www.google.com"); soap = service.getMyWebServiceSoap(); soap.sendRequestToMyWebService(); Can anyone point me in the right direction?!

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• Multithreading recommendation based on program description

  - by user260197

  I would like to describe some specifics of my program and get feedback on what the best multithreading model to use would be most applicable. I've spent a lot of time now reading on ThreadPool, Threads, Producer/Consumer, etc. and have yet to come to solid conclusions. I have a list of files (all the same format) but with different contents. I have to perform work on each file. The work consists of reading the file, some processing that takes about 1-2 minutes of straight number crunching, and then writing large output files at the end. I would like the UI interface to still be responsive after I initiate the work on the specified files. Some questions: What model/mechanisms should I use? Producer/Consumer, WorkPool, etc. Should I use a BackgroundWorker in the UI for responsiveness or can I launch the threading from within the Form as long as I leave the UI thread alone to continue responding to user input? How could I take results or status of each individual work on each file and report it to the UI in a thread safe way to give user feedback as the work progresses (there can be close to 1000 files to process) Update: Great feedback so far, very helpful. I'm adding some more details that are asked below: Output is to multiple independent files. One set of output files per "work item" that then themselves gets read and processed by another process before the "work item" is complete The work items/threads do not share any resources. The work items are processed in part using a unmanaged static library that makes use of boost libraries.

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