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• What is the difference between a PDU and a power strip (both 120V, 15A)?

  - by rob

  I just chatted with an APC rep about upgrading the UPSes at our office. She recommended a single higher-capacity 6-outlet Smart-UPS to replace the four Back-UPS units we currently have. When I asked how she recommended plugging in all the current devices, she recommended using a APC's AP9567 PDU, but said not to use a power strip. At first she said I had to use an APC brand PDU, but after I inquired about using a Tripp-Lite PDU, she said any brand PDU would be fine. The APC PDU previously referenced looks like a standard 120V power strip with overload protection but no surge protection. Other than overload protection (which seems redundant if plugging into the UPS), is there something else I'm missing, or should any power strip (without surge protection) be fine? Edit: I didn't mention it earlier, but we don't have a proper rack--though I did still plan to mount the PDU or power strip to something. I guess I'm wondering if there's any special reason I should pay as much as $180 for the low-end APC PDU (which just looks like a power strip to me) vs. $20-$30 for a workbench power strip.

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• how to diagnose a hard system seizure? Dell+Ubuntu

  - by rob

  I've got Ubuntu 9.10 on a Dell Vostro 420 desktop, a little over a year old, which I use for plain vanilla work stuff (email, web, terminal, text editor). Every now and then, at totally random times, it completely freezes on me. Hard. Mouse and keyboard stop working, cursor stops blinking, clock stops moving. All I can do is hold down the power button on the front of the box to shut it off. Sometimes it happens after several months of continuous uptime; sometimes it happens a few minutes after a reboot, while all I've done is open a terminal to look at log files, or maybe firefox to do a google search. Each time, there is nothing at all in /var/log/messages at the time of the crash. This makes it seem like a hardware problem, and indeed a few months ago I opened the box and wiggled everything and the problem went away for a while. But now it's back. I went in and checked everything, took out each RAM card and reseated. No luck. I ran all the system diagnostics (the long version) and everything passed with flying colors. Something is messed up in this box, but without any useful logs or failed tests, how in the world am I going to find it? And of course, Dell's not gonna help me cause I went and replaced Windows with Ubuntu. What steps would you take next to track down this problem?

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• How can I check the location of perl and CPAN files?

  - by Rob

  I constantly have to set up new servers for an employer of mine for an exact purpose of his, and as such they all have to be set up in exactly the same way. So I've created a script in PHP that I run from my own box to automatically send over all the relevant files, compile everything, run updates, and everything else. However, for some reason these brand new servers come with perl, which is fine, but they have perl installed in different locations. This makes it a pain for me to copy over Config.pm for CPAN without going in and finding the location manually. Is there perhaps some command I'm unaware of that will hunt down the precise location? If it helps, usually the servers are CentOS 5

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• How can I increase Emacs key repeat rate in OS X Mountain Lion

  - by Rob Jones

  Emacs does not seem to respect the OS's key repeat rate. I'm using emacs in the terminal. I've set the repeat rate to as fast as possible by directly editing the settings in the following file (I restarted after making the change): open ~/Library/Preferences/.GlobalPreferences.plist The rest of the system observes the repeat rate. The terminal works as expected, as does vim. But, when I use emacs I still get the annoyingly slow repeat rate.

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• Windows 8.1 in a VMWare Workstation 10 guest's mouse is missing, but only sometimes

  - by Rob Perkins

  I have VMWare Workstation 10 running on a Windows 7 machine, hosting a k guest OS. Before upgrading to WS 10 I was using version 9, and the Win8 guest OS ran without difficulty or error conditions. Since upgrading and installing the most current VMWare Tools inside the guest after upgrading to version 10, there are circumstances where the mouse pointer is not visible; the mouse position appears stuck at a screen location which is not the center of the virtualized display; and mouse click and scrolling events still get processed. Once this begins happening I have to reboot the host machine to get it to stop. (VMWare Tools 9.6.1 build-1378637 is what the WS 10 software installed) The problem seems to correlate with whether the mouse is captured during Win 8.1's bootup process, before control is passed to the login screen. If I explicitly click the mouse into the guest OS and move it slowly around while the system is booting, then I see the mouse after clicking to lift the first screen and expose the password prompt, and there is never a problem within the guest. If I don't do this during bootup, there is no mouse pointer, with the symptoms listed above. I have tried removing and reinstalling VMWare tools, and the other steps published for "mouse problems" from VMWare's chaotic troubleshooting database. The problem persists. Is there a setting in the virtual machine's configuration which could prevent this behavior?

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• Getting custom web.config sections and their contents in Powershell

  - by Rob

  I have a web application installed in c:\inetpub\wwwroot_Site1\AppName which has a custom section group and section as follows: <configSections> <sectionGroup name="Libraries"> <section name="Custom.Section.Name" type="System.Configuration.NameValueSectionHandler,system, Version=1.0.3300.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, Custom=null"/> <section name="Custom.Section.Name2" type="System.Configuration.NameValueSectionHandler,system, Version=1.0.3300.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, Custom=null"/> </sectionGroup> </configSections> I've written the following snippet of Powershell: Import-Module WebAdministration Get-WebConfiguration //Libraries IIS:\Sites\Site1\AppName Which correctly returns: Name         Sections                           Groups ====          ========                        =========== Libraries    Custom.Section.Name                   Custom.Section.Name2 What I can't fathom is how to, either via Get-WebConfiguration or Get-WebConfigurationProperty obtain access to the <add key="x" value="y" /> elements that are direct children of CustomSectionName in the actual "body" of the configuration file.

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• How can I force Windows 7 to update the user profile path?

  - by Rob

  I renamed a user profile to a new name. This worked but when I look into the folder path, the old name is being used. Why? And how can I make the folder pathname the same as the new name?

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• Can't open certain programs or make folders?

  - by Rob

  I am the owner and administrator, and i cannot create new folders or open programs such as iTunes. What do I do? I have Windows 7, by the way.

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• AHCI, Windows 7 and can only boot with Windows DVD present

  - by Rob Pridham

  Foolishly, I installed Windows 7 with my new SSD set to IDE. I would like to change it to AHCI. I have done this before, with a different motherboard. What happens: I set the controller to AHCI in the BIOS; I also check correct boot order On boot, I get the 'BOOTMGR not found' error I use the Windows Recovery Console on the DVD Diskpart etc can see the disks, and bootrec claims to have rewritten the MBR/bootloader I reboot, same problem Recovery Console again and it detects a problem, fixes, reboots Recovery Console again and it detects the OS, and a problem - fixes, reboots I ignore the 'press any key to boot from DVD' prompt Windows boots fine I restart without the DVD and I'm back to square one That optional 'press a key to boot from DVD' stage is something that the recovery process introduces - normally you have to choose to boot to the DVD at the BIOS stage. You also see this when installing Windows. I suspect that whatever temporary state that is is compatible with AHCI - but not the standard it returns to. I have done the msahci/iaStorV registry hacks to no avail (this worked with the previous board). I can put it back to IDE where normal service is resumed. The board is an Asus M5A99X, the southbridge is AMD SB950, and this is Windows 7 x64. I would quite like not to have to reinstall it again. Any ideas as to what I can do as a permanent fix?

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• PDF to HTML - batch converter - most reliable and accurate free AND paid for software?

  - by Rob

  I'm look for either a free or paid-for (about 50$/40pounds) BATCH PDF to HTML converter to convert several PDF files at once. Needs to be able to handle vectored and bitmap images within the file, outputting both as jpegs referenced by the html pages. I've tried iorigsoft paid-for PDF to HTML - problems it seems to hang or just go idle, and the stuff it actually converts have broken links - the wrong name is used for constituent chapters as html. Also tried application from intrapdf.com but this crashes near the beginning of the conversion, consitently. Looked at opensource tools but they look equally flakey or use old PDF versions. Need it on Windows 7 32bit home. Thoughts?

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• Is there a command to change primary group for a new user in Cygwin?

  - by Rob Gilliam

  Is there a way to set a (new) user's primary group in Cygwin's /etc/passwd file without hand-editing the file? I have a local group set up for members of the Dev Team on a Windows Server 2008 R2 box so that we can all modify a particular group files, but the regular users can only read them. As some of the work we do uses scripts that rely on Cygwin tools, this group is also in the /etc/group file. When I need to add a new user to the "Dev Team" group, I add them in Server Manager, and then use mkpasswd to add that user to Cygwin's /etc/passwd file. Unfortunately, they get the regular Domain Users group assigned as their primary group and I then have to go in and edit the passwd file to change the group. I now need to write some instructions for someone else who is not au fait with UNIX/Linux/Cygwin so that they can set up new Dev Team users and obviously "hand editing" /etc/passwd is a recipe for disaster if you don't know what you're doing. So, is there a way of getting mkpasswd to set a different primary group, or another tool like Linux's usermod which can be used for the purpose of changing the group in a more controlled manner?

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• IISReset to remote server fails

  - by Rob

  I'm attempting to run iisreset 192.168.100.182 (against a Windows Server 2003 machine) from another machine on the same domain (running Windows 7 Professional) and am receiving the following error message: Attempting stop... Restart attempt failed. Access denied, you must be an administrator of the remote computer to use this command. Either have your account added to the administrator local group of the remote computer or to the domain administrator global group. I'm running the command from an elevated command prompt with my domain account added to the Administrators group on the target machine. I've attempted this when being a member of the administrators group both directly and by virtue of membership of a domain group that's a member of the administrators group. I've reviewed the event log on the target machine and it shows a selection of Success Audits for my domain credentials immediately after attempting the iisreset, but no failure audits.

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• Is my Power Supply Unit fried?

  - by Rob

  So my laptop just started smoking where I plug my charger in. I run a netbook, the Acer Aspire One. My charger won't charge it, because when I plug my charger into the netbook, the charging light that indicates the netbook is receiving power turns off. Is there anything I can do to troubleshoot where the problem is and what should I do now? Is just my charger fried and should I replace it. Or could there also be a problem with my netbook and do I need to look for other problems?

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• `adduser [options] user group` fails ubuntu 11.04

  - by Rob

  I'm want to use adduser However it doesn't seem to work if I provide the second argument for the user's group root@a:~# adduser rick staff adduser: The user `rick' does not exist. The group exists root@a:~# addgroup staff addgroup: The group `staff' already exists. The man page says this should work... adduser [options] user group Any ideas? I can do: adduser --ingroup staff rick So no massive issue, just seems strange.

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• How do I turn on bluetooth on a Dell Latitude E6410?

  - by Rob Stevenson-Leggett

  I have recently acquired a Dell Latitude E6410. It's great but I can't get Bluetooth to work. I have enabled bluetooth for the Wireless Switch in the BIOS. However whenever I try and install the bluetooth driver from the CD I get the message: Activate Bluetooth using the Wireless Switch. There is only a cancel button on this dialog. There is no bluetooth icon on any function key and I have tried switching the what I assume to be the Wireless Switch (the switch which controls wireless internet, on the right side of the laptop) to on and off positions to no avail. Does anyone know what the problem is?

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• Request Multiple Maya Floating Server Licenses for extra Satellite clients

  - by Rob

  Hello all: I am currently setting up a 'render farm' for Maya 2008 Unlimited. One Maya workstation license comes with the ability to render on eight satellite nodes. It works perfect, the remote rendering works like a charm. However, we have additional boxes to set up as satellite rendering nodes, and we have extra Maya workstation licenses. Ideally, the workstation can take two licenses and thus render on 16 nodes, but I haven't been able to figure it out, or determine if it is actually possible. It's a big project, where rendering the entire thing is in the scope of weeks, so the speed up would be worth it. Any thoughts?

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• Looking for issue tracker software for residential property management

  - by Rob

  This question is about a computer software (as per SU guidelines) application for centrally tracking issues concerning the management of a residental block of flats (apartments as they say in the US and France). Issues are incidents - and their resultant unplanned maintenance to address them, also planned one-off maintenance and also regular planned routine maintenance. I live in a block of flats (apartments), and along with other residents, are looking to more closely watch over issues with the communal, shared areas of the premises (corridors, courtyards, stairs, lifts, lights, trash/bin shed, bike stands, parking areas etc) and their maintenance, currently done by a property management company. Our own homes are our own affair internally, its the outside communal areas that I have the interest. The aim being to control costs and possibly reduce them, by proactively managing the property using historical data to predict issues and also to scrutinise maintenance charges against such data to ensure that the costs are as expected. Trending could also be established whereby recurrences of things can be detected and pre-empted to reduce costs. As a software professional, I'm aware of Bugzilla, eventum being free tools for software - which could be customised to fit this application, but wondered if there was something more appropriate. It might be useful for such software to be on a web server, with secure access, so that residents can log in and view the issues.

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• What's the best way to telnet from a remote Windows PC without using RDP?

  - by Rob D.

  Three Networks: 10.1.1.0 - Mine 172.1.1.0 - My Branch Office 172.2.2.0 - My Branch Office's VOIP VLAN. My PC is on 10.1.1.0. I need to telnet into a Cisco router on 172.2.2.0. The 10.1.1.0 network has no routes to 172.2.2.0, but a VPN connects 10.1.1.0 to 172.1.1.0. Traffic on 172.1.1.0 can route to 172.2.2.0. All PCs on 172.1.1.0 are running Windows XP. Without disrupting anyone using those PCs, I want to open a telnet session from one of those PCs to the router on 172.2.2.0. I've tried the following: psexec.exe \\branchpc telnet 172.2.2.1 psexec.exe \\branchpc cmd.exe telnet 172.2.2.1 psexec.exe \\branchpc -c plink -telnet 172.2.2.1 Methods 1 and 2 both failed because telnet.exe is not usable over psexec. Method 3 actually succeeded in creating the connection, but I cannot login because the session registers my carriage return twice. My password is always blank because at the "Username:" prompt I'm effectively typing: Routeruser[ENTER][ENTER] It's probably time to deploy WinRM... Does anyone know of any other alternatives? Does anyone know how I can fix plink.exe so it only receives one carriage return when I use it over psexec?

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• Web Filter For Multiple Networks

  - by Rob

  I have been using a Barracuda web filter 310 in our network and I have just had enough of it. It does not support trunking and we have several networks that have users that need to be web filtered. (I guess if everyone just did their flippin jobs I would not have this issue) but the management wants me to get it resolved. Does anyone know the top five web filters that are better than the barracuda web filters that support network trunking so that I can have multiple domains and subnets going through it? Thanks in advance - everyone on this site is gold in my book!

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• .screenrc - multiple regions on launch

  - by Rob B

  I know it's possible, but I can't for the life of me figure out how, to launch screen with one window in split region mode? ie: I have screen set to open multiple windows on launch, but want window 0 to be split into two regions with an application running in each region

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• DNS Resolver Speed Techniques

  - by Rob Olmos

  I recently received a reply to my concerns about some DNS servers being slower than others despite all servers being anycast: In practice, most resolvers won't be impacted by the slower paths to some of the name servers in the set. Most resolvers employ various techniques to provide fast lookups, such as preferring name servers that were previously seen to be faster, sending simultaneous queries to multiple name servers, or pre-fetching queries before the TTL has expired. I was not aware that resolvers used these techniques and I was unsuccessful at searching for more info about this. Are there any names for these techniques? Which resolvers employ which of these techniques?

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• Optimal Instance Size for EC2 Sharepoint Server

  - by Rob Wilkerson

  I'm surprised that I can't find any info about this, but I'm not a Windows admin and just a novice EC2 user. I have a client who wants to stand up a Sharepoint server on EC2 for internal use. The team is small (10-20) folks and traffic will be light. Mostly, the client is looking for one place to store documents (and revisions of documents) while making access easy for authenticated users anywhere in the world. They've settled on Sharepoint and have other EC2 instances so that seems like the natural fit, but I'm trying to figure out what to recommend for them. I'm currently thinking about a Medium instance. I'm afraid to go smaller because I think Windows would need a fair amount of memory just to run, but I'm very open to suggestions. Any advice would be much appreciated. I expect that the storage itself would happen in an EBS mount, but again, suggestions welcome. Thanks for your input.

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• including files in a symlink directory when backing up with duplicity

  - by Rob

  I'm backing up using Duplicity, great tool. I'm unable to include files in the backup that are within a directory that is a symlink. Using the following: duplicity <dup args> --include /var/www/**/current --exclude '**' duplicity will only backup the symlink I've tried: duplicity <dup args> --include /var/www/**/current/* --exclude '**' # and duplicity <dup args> --include /var/www/**/current/** --exclude '**' Not even then symlink is backed up. the "current" directory links to directory like: /var/www/host.com/de9f2c7fd25e1b3afad3e85a0bd17d9b100db4b3 The files contains a few static html & css files. I want those files to be backed up, regardless of which sha'd directory "current" points to. Any help appreciated.

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• Clone Microsoft VM > SharePoint issues

  - by Rob

  Hi, We have an existing (production) Hyper-V VM that I want to clone to create a staging server. This server is NOT on a domain/active-directory - uses all local computer accounts. It is Windows 2008 OS, SharePoint 2007, SQL server 2008, Reporting Services, and some custom line-of-business web-applications. We rename the server etc as per the documentation we have, but are having troubles specifically with SharePoint. Some of the sites do not come up, and some issues adding/updating site settings such as site owners. Does anyone know of a definitive resource to this process? thanks Update: We seem to have most working, but the Shared Service Provider, and the SSP's admin site, are not working. In addition, the custom web-parts that reference IIS Session objects are failing (which seem to be related to the Share Service Provider). All the Windows user accounts for various services are renamed during the server cloning, but the windows account names in SQL server are not automatically changed. We've tried to change them in SQL server but still does not seem to work Seems like allot of work - and am thinking that there must be some guidance out there. also getting this: NullReferenceException: Object reference not set to an instance of an object.] Microsoft.Office.Server.Administration.SqlSessionStateResolver.System.Web. IPartitionResolver.ResolvePartition(Object key) +135

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• In a drag and drop Is here a way to make a destination folder/app window stay on top when the source folder window is underneath? (Windows/Linux)

  - by Rob

  Scenario: You have a file Window, where you want to drag a file from, and on top of this Window is another window, the destination: an app or another window. So you click on the file you want on the window underneath, and what happens? This is brought to the front and so the destination window is out of view, what a pain. How can you make the destination window stay on top? Windows and Linux please.

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