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• Ajax Control Toolkit and Superexpert

  - by Stephen Walther

  Microsoft has asked my company, Superexpert Consulting, to take ownership of the development and maintenance of the Ajax Control Toolkit moving forward. In this blog entry, I discuss our strategy for improving the Ajax Control Toolkit. Why the Ajax Control Toolkit? The Ajax Control Toolkit is one of the most popular projects on CodePlex. In fact, some have argued that it is among the most successful open-source projects of all time. It consistently receives over 3,500 downloads a day (not weekends -- workdays). A mind-boggling number of developers use the Ajax Control Toolkit in their ASP.NET Web Forms applications. Why does the Ajax Control Toolkit continue to be such a popular project? The Ajax Control Toolkit fills a strong need in the ASP.NET Web Forms world. The Toolkit enables Web Forms developers to build richly interactive JavaScript applications without writing any JavaScript. For example, by taking advantage of the Ajax Control Toolkit, a Web Forms developer can add modal dialogs, popup calendars, and client tabs to a web application simply by dragging web controls onto a page. The Ajax Control Toolkit is not for everyone. If you are comfortable writing JavaScript then I recommend that you investigate using jQuery plugins instead of the Ajax Control Toolkit. However, if you are a Web Forms developer and you don’t want to get your hands dirty writing JavaScript, then the Ajax Control Toolkit is a great solution. The Ajax Control Toolkit is Vast The Ajax Control Toolkit consists of 40 controls. That’s a lot of controls (For the sake of comparison, jQuery UI consists of only 8 controls – those slackers J). Furthermore, developers expect the Ajax Control Toolkit to work on browsers both old and new. For example, people expect the Ajax Control Toolkit to work with Internet Explorer 6 and Internet Explorer 9 and every version of Internet Explorer in between. People also expect the Ajax Control Toolkit to work on the latest versions of Mozilla Firefox, Apple Safari, and Google Chrome. And, people expect the Ajax Control Toolkit to work with different operating systems. Yikes, that is a lot of combinations. The biggest challenge which my company faces in supporting the Ajax Control Toolkit is ensuring that the Ajax Control Toolkit works across all of these different browsers and operating systems. Testing, Testing, Testing Because we wanted to ensure that we could easily test the Ajax Control Toolkit with different browsers, the very first thing that we did was to set up a dedicated testing server. The dedicated server -- named Schizo -- hosts 4 virtual machines so that we can run Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, and Internet Explorer 9 at the same time (We also use the virtual machines to host the latest versions of Firefox, Chrome, Opera, and Safari). The five developers on our team (plus me) can each publish to a separate FTP website on the testing server. That way, we can quickly test how changes to the Ajax Control Toolkit affect different browsers. QUnit Tests for the Ajax Control Toolkit Introducing regressions – introducing new bugs when trying to fix existing bugs – is the concern which prevents me from sleeping well at night. There are so many people using the Ajax Control Toolkit in so many unique scenarios, that it is difficult to make improvements to the Ajax Control Toolkit without introducing regressions. In order to avoid regressions, we decided early on that it was extremely important to build good test coverage for the 40 controls in the Ajax Control Toolkit. We’ve been focusing a lot of energy on building automated JavaScript unit tests which we can use to help us discover regressions. We decided to write the unit tests with the QUnit test framework. We picked QUnit because it is quickly becoming the standard unit testing framework in the JavaScript world. For example, it is the unit testing framework used by the jQuery team, the jQuery UI team, and many jQuery UI plugin developers. We had to make several enhancements to the QUnit framework in order to test the Ajax Control Toolkit. For example, QUnit does not support tests which include postbacks. We modified the QUnit framework so that it works with IFrames so we could perform postbacks in our automated tests. At this point, we have written hundreds of QUnit tests. For example, we have written 135 QUnit tests for the Accordion control. The QUnit tests are included with the Ajax Control Toolkit source code in a project named AjaxControlToolkit.Tests. You can run all of the QUnit tests contained in the project by opening the Default.aspx page. Automating the QUnit Tests across Multiple Browsers Automated tests are useless if no one ever runs them. In order for the QUnit tests to be useful, we needed an easy way to run the tests automatically against a matrix of browsers. We wanted to run the unit tests against Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, Internet Explorer 9, Firefox, Chrome, and Safari automatically. Expecting a developer to run QUnit tests against every browser after every check-in is just too much to expect. It takes 20 seconds to run the Accordion QUnit tests. We are testing against 8 browsers. That would require the developer to open 8 browsers and wait for the results after each change in code. Too much work. Therefore, we built a JavaScript Test Server. Our JavaScript Test Server project was inspired by John Resig’s TestSwarm project. The JavaScript Test Server runs our QUnit tests in a swarm of browsers (running on different operating systems) automatically. Here’s how the JavaScript Test Server works: 1. We created an ASP.NET page named RunTest.aspx that constantly polls the JavaScript Test Server for a new set of QUnit tests to run. After the RunTest.aspx page runs the QUnit tests, the RunTest.aspx records the test results back to the JavaScript Test Server. 2. We opened the RunTest.aspx page on instances of Internet Explorer 6, Internet Explorer 7, Internet Explorer 8, Internet Explorer 9, FireFox, Chrome, Opera, Google, and Safari. Now that we have the JavaScript Test Server setup, we can run all of our QUnit tests against all of the browsers which we need to support with a single click of a button. A New Release of the Ajax Control Toolkit Each Month The Ajax Control Toolkit Issue Tracker contains over one thousand five hundred open issues and feature requests. So we have plenty of work on our plates J At CodePlex, anyone can vote for an issue to be fixed. Originally, we planned to fix issues in order of their votes. However, we quickly discovered that this approach was inefficient. Constantly switching back and forth between different controls was too time-consuming. It takes time to re-familiarize yourself with a control. Instead, we decided to focus on two or three controls each month and really focus on fixing the issues with those controls. This way, we can fix sets of related issues and avoid the randomization caused by context switching. Our team works in monthly sprints. We plan to do another release of the Ajax Control Toolkit each and every month. So far, we have competed one release of the Ajax Control Toolkit which was released on April 1, 2011. We plan to release a new version in early May. Conclusion Fortunately, I work with a team of smart developers. We currently have 5 developers working on the Ajax Control Toolkit (not full-time, they are also building two very cool ASP.NET MVC applications). All the developers who work on our team are required to have strong JavaScript, jQuery, and ASP.NET MVC skills. In the interest of being as transparent as possible about our work on the Ajax Control Toolkit, I plan to blog frequently about our team’s ongoing work. In my next blog entry, I plan to write about the two Ajax Control Toolkit controls which are the focus of our work for next release.

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• Week in Geek: US Govt E-card Scam Siphons Confidential Data Edition

  - by Asian Angel

  This week we learned how to “back up photos to Flickr, automate repetitive tasks, & normalize MP3 volume”, enable “stereo mix” in Windows 7 to record audio, create custom papercraft toys, read up on three alternatives to Apple’s flaky iOS alarm clock, decorated our desktops & app docks with Google icon packs, and more. Photo by alexschlegel. Random Geek Links It has been a busy week on the security & malware fronts and we have a roundup of the latest news to help keep you updated. Photo by TopTechWriter.US. US govt e-card scam hits confidential data A fake U.S. government Christmas e-card has managed to siphon off gigabytes of sensitive data from a number of law enforcement and military staff who work on cybersecurity matters, many of whom are involved in computer crime investigations. Security tool uncovers multiple bugs in every browser Michal Zalewski reports that he discovered the vulnerability in Internet Explorer a while ago using his cross_fuzz fuzzing tool and reported it to Microsoft in July 2010. Zalewski also used cross_fuzz to discover bugs in other browsers, which he also reported to the relevant organisations. Microsoft to fix Windows holes, but not ones in IE Microsoft said that it will release two security bulletins next week fixing three holes in Windows, but it is still investigating or working on fixing holes in Internet Explorer that have been reportedly exploited in attacks. Microsoft warns of Windows flaw affecting image rendering Microsoft has warned of a Windows vulnerability that could allow an attacker to take control of a computer if the user is logged on with administrative rights. Windows 7 Not Affected by Critical 0-Day in the Windows Graphics Rendering Engine While confirming that details on a Critical zero-day vulnerability have made their way into the wild, Microsoft noted that customers running the latest iteration of Windows client and server platforms are not exposed to any risks. Microsoft warns of Office-related malware Microsoft’s Malware Protection Center issued a warning this week that it has spotted malicious code on the Internet that can take advantage of a flaw in Word and infect computers after a user does nothing more than read an e-mail. *Refers to a flaw that was addressed in the November security patch releases. Make sure you have all of the latest security updates installed. Unpatched hole in ImgBurn disk burning application According to security specialist Secunia, a highly critical vulnerability in ImgBurn, a lightweight disk burning application, can be used to remotely compromise a user’s system. Hole in VLC Media Player Virtual Security Research (VSR) has identified a vulnerability in VLC Media Player. In versions up to and including 1.1.5 of the VLC Media Player. Flash Player sandbox can be bypassed Flash applications run locally can read local files and send them to an online server – something which the sandbox is supposed to prevent. Chinese auction site touts hacked iTunes accounts Tens of thousands of reportedly hacked iTunes accounts have been found on Chinese auction site Taobao, but the company claims it is unable to take action unless there are direct complaints. What happened in the recent Hotmail outage Mike Schackwitz explains the cause of the recent Hotmail outage. DOJ sends order to Twitter for Wikileaks-related account info The U.S. Justice Department has obtained a court order directing Twitter to turn over information about the accounts of activists with ties to Wikileaks, including an Icelandic politician, a legendary Dutch hacker, and a U.S. computer programmer. Google gets court to block Microsoft Interior Department e-mail win The U.S. Federal Claims Court has temporarily blocked Microsoft from proceeding with the $49.3 million, five-year DOI contract that it won this past November. Google Apps customers get email lockdown Companies and organisations using Google Apps are now able to restrict the email access of selected users. LibreOffice Is the Default Office Suite for Ubuntu 11.04 Matthias Klose has announced some details regarding the replacement of the old OpenOffice.org 3.2.1 packages with the new LibreOffice 3.3 ones, starting with the upcoming Ubuntu 11.04 (Natty Narwhal) Alpha 2 release. Sysadmin Geek Tips Photo by Filomena Scalise. How to Setup Software RAID for a Simple File Server on Ubuntu Do you need a file server that is cheap and easy to setup, “rock solid” reliable, and has Email Alerting? This tutorial shows you how to use Ubuntu, software RAID, and SaMBa to accomplish just that. How to Control the Order of Startup Programs in Windows While you can specify the applications you want to launch when Windows starts, the ability to control the order in which they start is not available. However, there are a couple of ways you can easily overcome this limitation and control the startup order of applications. Random TinyHacker Links Using Opera Unite to Send Large Files A tutorial on using Opera Unite to easily send huge files from your computer. WorkFlowy is a Useful To-do List Tool A cool to-do list tool that lets you integrate multiple tasks in one single list easily. Playing Flash Videos on iOS Devices Yes, you can play flash videos on jailbroken iPhones. Here’s a tutorial. Clear Safari History and Cookies On iPhone A tutorial on clearing your browser history on iPhone and other iOS devices. Monitor Your Internet Usage Here’s a cool, cross-platform tool to monitor your internet bandwidth. Super User Questions See what the community had to say on these popular questions from Super User this week. Why is my upload speed much less than my download speed? Where should I find drivers for my laptop if it didn’t come with a driver disk? OEM Office 2010 without media – how to reinstall? Is there a point to using theft tracking software like Prey on my laptop, if you have login security? Moving an “all-in-one” PC when turned on/off How-To Geek Weekly Article Recap Get caught up on your HTG reading with our hottest articles from this past week. How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk How To Boot 10 Different Live CDs From 1 USB Flash Drive What is Camera Raw, and Why Would a Professional Prefer it to JPG? Did You Know Facebook Has Built-In Shortcut Keys? The How-To Geek Guide to Audio Editing: The Basics One Year Ago on How-To Geek Enjoy looking through our latest gathering of retro article goodness. Learning Windows 7: Create a Homegroup & Join a New Computer To It How To Disconnect a Machine from a Homegroup Use Remote Desktop To Access Other Computers On a Small Office or Home Network How To Share Files and Printers Between Windows 7 and Vista Allow Users To Run Only Specified Programs in Windows 7 The Geek Note That is all we have for you this week and we hope your first week back at work or school has gone very well now that the holidays are over. Know a great tip? Send it in to us at [email protected]. Photo by Pamela Machado. Latest Features How-To Geek ETC HTG Projects: How to Create Your Own Custom Papercraft Toy How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk What is Camera Raw, and Why Would a Professional Prefer it to JPG? The How-To Geek Guide to Audio Editing: The Basics How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 Arctic Theme for Windows 7 Gives Your Desktop an Icy Touch Install LibreOffice via PPA and Receive Auto-Updates in Ubuntu Creative Portraits Peek Inside the Guts of Modern Electronics Scenic Winter Lane Wallpaper to Create a Relaxing Mood Access Your Web Apps Directly Using the Context Menu in Chrome The Deep – Awesome Use of Metal Objects as Deep Sea Creatures [Video]

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• ASP.NET MVC 3: Implicit and Explicit code nuggets with Razor

  - by ScottGu

  This is another in a series of posts I’m doing that cover some of the new ASP.NET MVC 3 features: New @model keyword in Razor (Oct 19th) Layouts with Razor (Oct 22nd) Server-Side Comments with Razor (Nov 12th) Razor’s @: and <text> syntax (Dec 15th) Implicit and Explicit code nuggets with Razor (today) In today’s post I’m going to discuss how Razor enables you to both implicitly and explicitly define code nuggets within your view templates, and walkthrough some code examples of each of them.  Fluid Coding with Razor ASP.NET MVC 3 ships with a new view-engine option called “Razor” (in addition to the existing .aspx view engine).  You can learn more about Razor, why we are introducing it, and the syntax it supports from my Introducing Razor blog post. Razor minimizes the number of characters and keystrokes required when writing a view template, and enables a fast, fluid coding workflow. Unlike most template syntaxes, you do not need to interrupt your coding to explicitly denote the start and end of server blocks within your HTML. The Razor parser is smart enough to infer this from your code. This enables a compact and expressive syntax which is clean, fast and fun to type. For example, the Razor snippet below can be used to iterate a collection of products and output a <ul> list of product names that link to their corresponding product pages: When run, the above code generates output like below: Notice above how we were able to embed two code nuggets within the content of the foreach loop.  One of them outputs the name of the Product, and the other embeds the ProductID within a hyperlink.  Notice that we didn’t have to explicitly wrap these code-nuggets - Razor was instead smart enough to implicitly identify where the code began and ended in both of these situations.  How Razor Enables Implicit Code Nuggets Razor does not define its own language.  Instead, the code you write within Razor code nuggets is standard C# or VB.  This allows you to re-use your existing language skills, and avoid having to learn a customized language grammar. The Razor parser has smarts built into it so that whenever possible you do not need to explicitly mark the end of C#/VB code nuggets you write.  This makes coding more fluid and productive, and enables a nice, clean, concise template syntax.  Below are a few scenarios that Razor supports where you can avoid having to explicitly mark the beginning/end of a code nugget, and instead have Razor implicitly identify the code nugget scope for you: Property Access Razor allows you to output a variable value, or a sub-property on a variable that is referenced via “dot” notation: You can also use “dot” notation to access sub-properties multiple levels deep: Array/Collection Indexing: Razor allows you to index into collections or arrays: Calling Methods: Razor also allows you to invoke methods: Notice how for all of the scenarios above how we did not have to explicitly end the code nugget.  Razor was able to implicitly identify the end of the code block for us. Razor’s Parsing Algorithm for Code Nuggets The below algorithm captures the core parsing logic we use to support “@” expressions within Razor, and to enable the implicit code nugget scenarios above: Parse an identifier - As soon as we see a character that isn't valid in a C# or VB identifier, we stop and move to step 2 Check for brackets - If we see "(" or "[", go to step 2.1., otherwise, go to step 3  Parse until the matching ")" or "]" (we track nested "()" and "[]" pairs and ignore "()[]" we see in strings or comments) Go back to step 2 Check for a "." - If we see one, go to step 3.1, otherwise, DO NOT ACCEPT THE "." as code, and go to step 4 If the character AFTER the "." is a valid identifier, accept the "." and go back to step 1, otherwise, go to step 4 Done! Differentiating between code and content Step 3.1 is a particularly interesting part of the above algorithm, and enables Razor to differentiate between scenarios where an identifier is being used as part of the code statement, and when it should instead be treated as static content: Notice how in the snippet above we have ? and ! characters at the end of our code nuggets.  These are both legal C# identifiers – but Razor is able to implicitly identify that they should be treated as static string content as opposed to being part of the code expression because there is whitespace after them.  This is pretty cool and saves us keystrokes. Explicit Code Nuggets in Razor Razor is smart enough to implicitly identify a lot of code nugget scenarios.  But there are still times when you want/need to be more explicit in how you scope the code nugget expression.  The @(expression) syntax allows you to do this: You can write any C#/VB code statement you want within the @() syntax.  Razor will treat the wrapping () characters as the explicit scope of the code nugget statement.  Below are a few scenarios where we could use the explicit code nugget feature: Perform Arithmetic Calculation/Modification: You can perform arithmetic calculations within an explicit code nugget: Appending Text to a Code Expression Result: You can use the explicit expression syntax to append static text at the end of a code nugget without having to worry about it being incorrectly parsed as code: Above we have embedded a code nugget within an <img> element’s src attribute.  It allows us to link to images with URLs like “/Images/Beverages.jpg”.  Without the explicit parenthesis, Razor would have looked for a “.jpg” property on the CategoryName (and raised an error).  By being explicit we can clearly denote where the code ends and the text begins. Using Generics and Lambdas Explicit expressions also allow us to use generic types and generic methods within code expressions – and enable us to avoid the <> characters in generics from being ambiguous with tag elements. One More Thing….Intellisense within Attributes We have used code nuggets within HTML attributes in several of the examples above.  One nice feature supported by the Razor code editor within Visual Studio is the ability to still get VB/C# intellisense when doing this. Below is an example of C# code intellisense when using an implicit code nugget within an <a> href=”” attribute: Below is an example of C# code intellisense when using an explicit code nugget embedded in the middle of a <img> src=”” attribute: Notice how we are getting full code intellisense for both scenarios – despite the fact that the code expression is embedded within an HTML attribute (something the existing .aspx code editor doesn’t support).  This makes writing code even easier, and ensures that you can take advantage of intellisense everywhere. Summary Razor enables a clean and concise templating syntax that enables a very fluid coding workflow.  Razor’s ability to implicitly scope code nuggets reduces the amount of typing you need to perform, and leaves you with really clean code. When necessary, you can also explicitly scope code expressions using a @(expression) syntax to provide greater clarity around your intent, as well as to disambiguate code statements from static markup. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Twitter traffic might not be what it seems

  - by Piet

  Are you using bit.ly stats to measure interest in the links you post on twitter? I’ve been hearing for a while about people claiming to get the majority of their traffic originating from twitter these days. Now, I’ve been playing with the twitter ruby gem recently, doing various experiments which I’ll not go into detail here because they could be regarded as spamming… if I’d conduct them on a large scale, that is. It’s scary to see people actually engaging with @replies crafted with some regular expressions and eliza-like trickery on status updates found using the twitter api. I’m wondering how Twitter is going to contain the coming spam-flood. When posting links I used bit.ly as url shortener, since this one seems to be the de-facto standard on twitter. A nice thing about bit.ly is that it shows some basic stats about the redirects it performs for your shortened links. To my surprise, most links posted almost immediately resulted in several visitors. Now, seeing that I was posting the links together with some information concerning what the link is about, I concluded that the people who were actually clicking the links should be very targeted visitors. This felt a bit like free adwords, and I suddenly started to understand why everyone was raving about getting traffic from twitter. How wrong I was! (and I think several 1000 online marketers with me) On the destination site I used a traffic logging solution that works by including a little javascript snippet in your pages. It seemed that somehow all visitors disappeared after the bit.ly redirect and before getting to the site, because I was hardly seeing any visitors there. So I started investigating what was happening: by looking at the logfiles of the destination site, and by making my own ’shortened’ urls by doing redirects using a very short domain name I own. This way, I could check the apache access_log before the redirects. Most user agents turned out to be bots without a doubt. Here’s an excerpt of user-agents awk’ed from apache’s access_log for a time period of about one hour, right after posting some links: AideRSS 2.0 (postrank.com) Java/1.6.0_13 Java/1.6.0_14 libwww-perl/5.816 MLBot (www.metadatalabs.com/mlbot) Mozilla/4.0 (compatible;MSIE 5.01; Windows -NT 5.0 - real-url.org) Mozilla/5.0 (compatible; Twitturls; +http://twitturls.com) Mozilla/5.0 (compatible; Viralheat Bot/1.0; +http://www.viralheat.com/) Mozilla/5.0 (Danger hiptop 4.6; U; rv:1.7.12) Gecko/20050920 Mozilla/5.0 (X11; U; Linux i686; en-us; rv:1.9.0.2) Gecko/2008092313 Ubuntu/9.04 (jaunty) Firefox/3.5 OpenCalaisSemanticProxy PycURL/7.18.2 PycURL/7.19.3 Python-urllib/1.17 Twingly Recon twitmatic Twitturly / v0.6 Wget/1.10.2 (Red Hat modified) Wget/1.11.1 (Red Hat modified) Of the few user-agents that seem ‘real’ at first, half are originating from an ip-address used by Amazon EC2. And I doubt people are setting op proxies on there. Oh yeah, Googlebot (the real deal, from a legit google owned address) is sucking up posted links like fresh oysters. I guess google is trying to make sure in advance to never be beaten by twitter in the ‘realtime search’ department. Actually, I think it’d be almost stupid NOT to post any new pages/posts/websites on Twitter, it must be one of the fastest ways to get a Googlebot visit. Same experiment with a real, established twitter account Now, because I was posting the url’s either as ’status’ messages or directed @people, on a test-account with hardly any (human) followers, I checked again using the twitter accounts from a commercial site I’m involved with. These accounts all have between 500 and 1000 targeted (I think) followers. I checked the destination access_logs and also added ‘my’ redirect after the bit.ly redirect: same results, although seemingly a bit higher real visitor/bot ratio. Btw: one of these account was ‘punished’ with a 1 week lock recently because the same (1 one!) status update was sent that was sent right before using another account. They got an email explaining the lock because the account didn’t act according to their TOS. I can’t find anything in their TOS about it, can you? I don’t think Twitter is on the right track punishing a legit account, knowing the trickery I had been doing with it’s api went totally unpunished. I might be wrong though, I often am. On the other hand: this commercial site reported targeted traffic and actual signups from visitors coming from Twitter. The ones that are really real visitors are also very targeted. I’m just not sure if the amount of work involved could hold up against an adwords campaign. Reposting the same link over and over again helps On thing I noticed: It helps to keep on reposting the same links with regular intervals. I guess most people only look at their first page when checking out recent posts of the ones they’re following, or don’t look too far back when performing a search. Now, this probably isn’t according to the twitter TOS. Actually, it might be spamming but no-one is obligated to follow anyone else of course. This way, I was getting more real visitors and less bots. To my surprise (when my programmer’s hat is on) there were still repeated visits from the same bots coming from the same ip-addresses. Did they expect to find something else when visiting for a 2nd or 3rd time? (actually,this gave me an idea: you can’t change a link once it’s posted, but you can change where it redirects to) Most bots were smart enough not to follow the same link again though. Are you successful in getting real visitors from Twitter? Are you only relying on bit.ly to provide traffic stats?

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• Xobni Free Powers Up Outlook’s Search and Contacts

  - by Matthew Guay

  Want to find out more about your contacts, discover email trends, and even sync Yahoo! email accounts in Outlook?  Here’s how you can do this and more with Xobni Free. Email is one of the most important communications mediums today, but even with all of the advances in Outlook over the years it can still be difficult to keep track of conversations, files, and contacts.  Xobni makes it easy by indexing your emails and organizing them by sender.  You can use its powerful search to quickly find any email, find related messages, and then view more information about that contact with information from social networks.  And, to top it off, it even lets you view your Yahoo! emails directly in Outlook without upgrading to a Yahoo! Plus account.  Xobni runs in Outlook 2003, 2007, and 2010, including the 64 bit version of Outlook 2010, and users of older versions will especially enjoy the new features Xobni brings for free. Getting started Download the Xobni Free installer (link below), and run to start the installation.  Make sure to exit Outlook before installing.  Xobni may need to download additional files which may take a few moments. When the download is finished, proceed with the install as normal.  You can opt out of the Product Improvement Program at the end of the installation by unchecking the box.  Additionally, you are asked to share Xobni with your friends on social networks, but this is not required.   Next time you open Outlook, you’ll notice the new Xobni sidebar in Outlook.  You can choose to watch an introduction video that will help you quickly get up to speed on how Xobni works. While this is playing, Xobni is working at indexing your email in the background.  Once the first indexing is finished, click Let’s Go! to start using Xobni. Here’s how Xobni looks in Outlook 2010: Advanced Email Information Select an email, and now you can see lots of info about it in your new Xobni sidebar.   On the top of the sidebar, select the graph icon to see when and how often you email with a contact.  Each contact is given an Xobni rank so you can quickly see who you email the most.   You can see all related emails sorted into conversations, and also all attachments in the conversation, not just this email. Xobni can also show you all scheduled appointments and links exchanged with a contact, but this is only available in the Plus version.  If you’d rather not see the tab for a feature you can’t use, click Don’t show this tab to banish it from Xobni for good.   Searching emails from the Xobni toolbar is very fast, and you can preview a message by simply hovering over it from the search pane. Get More Information About Your Contacts Xobni’s coolest feature is its social integration.  Whenever you select an email, you may see a brief bio, picture, and more, all pulled from social networks.   Select one of the tabs to find more information.  You may need to login to view information on your contacts from certain networks. The Twitter tab lets you see recent tweets.  Xobni will search for related Twitter accounts, and will ask you to confirm if the choice is correct.   Now you can see this contact’s recent Tweets directly from Outlook.   The Hoovers tab can give you interesting information about the businesses you’re in contact with. If the information isn’t correct, you can edit it and add your own information.  Click the Edit button, and the add any information you want.   You can also remove a network you don’t wish to see.  Right-click on the network tabs, select Manage Extensions, and uncheck any you don’t want to see. But sometimes online contact just doesn’t cut it.  For these times, click on the orange folder button to request a contact’s phone number or schedule a time with them. This will open a new email message ready to send with the information you want.  Edit as you please, and send. Add Yahoo! Email to Outlook for Free One of Xobni’s neatest features is that it let’s you add your Yahoo! email account to Outlook for free.  Click the gear icon in the bottom of the Xobni sidebar and select Options to set it up. Select the Integration tab, and click Enable to add Yahoo! mail to Xobni. Sign in with your Yahoo! account, and make sure to check the Keep me signed in box. Note that you may have to re-signin every two weeks to keep your Yahoo! account connected.  Select I agree to finish setting it up. Xobni will now download and index your recent Yahoo! mail. Your Yahoo! messages will only show up in the Xobni sidebar.  Whenever you select a contact, you will see related messages from your Yahoo! account as well.  Or, you can search from the sidebar to find individual messages from your Yahoo! account.  Note the Y! logo beside Yahoo! messages.   Select a message to read it in the Sidebar.  You can open the email in Yahoo! in your browser, or can reply to it using your default Outlook email account. If you have many older messages in your Yahoo! account, make sure to go back to the Integration tab and select Index Yahoo! Mail to index all of your emails. Conclusion Xobni is a great tool to help you get more out of your daily Outlook experience.  Whether you struggle to find attachments a coworker sent you or want to access Yahoo! email from Outlook, Xobni might be the perfect tool for you.  And with the extra things you learn about your contacts with the social network integration, you might boost your own PR skills without even trying! Link Download Xobni Similar Articles Productive Geek Tips Speed up Windows Vista Start Menu Search By Limiting ResultsFix for New Contact Group Button Not Displaying in VistaGet Maps and Directions to Your Contacts in Outlook 2007Backup Windows Mail Messages and Contacts in VistaHow to Import Gmail Contacts Into Outlook 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows iFixit Offers Gadget Repair Manuals Online Vista style sidebar for Windows 7 Create Nice Charts With These Web Based Tools Track Daily Goals With 42Goals Video Toolbox is a Superb Online Video Editor Fun with 47 charts and graphs

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• Who IS Brian Solis?

  - by Michael Snow

  Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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• Another Marketing Conference, part two – the afternoon

  - by Roger Hart

  In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles Nixon’s session which was a blend of funky futurism and professional development advice, but you can see his slides here. I’ve also skipped the Google presentation, as it was a little thin on insight. 6 – Brand ambassadors: Getting universal buy in across the organisation, Vanessa Northam Slides are here This was the strongest enforcement of the idea that brand and campaign values need to be delivered throughout the organization if they’re going to work. Vanessa runs internal communications at e-on, and shared her experience of using internal comms to align an organization and thereby get the most out of a campaign. She views the purpose of internal comms as: “…to help leaders, to communicate the purpose and future of an organization, and support change.” This (and culture) primes front line staff, which creates customer experience and spreads brand. You ensure a whole organization knows what’s going on with both internal and external comms. If everybody is aligned and informed, if everybody can clearly articulate your brand and campaign goals, then you can turn everybody into an advocate. Alignment is a powerful tool for delivering a consistent experience and message. The pathological counter example is the one in which a marketing message goes out, which creates inbound customer contacts that front line contact staff haven’t been briefed to handle. The NatWest campaign was again mentioned in this context. The good example was e-on’s cheaper tariff campaign. Building a groundswell of internal excitement, and even running an internal launch meant everyone could contribute to a good customer experience. They found that meter readers were excited – not a group they’d considered as obvious in providing customer experience. But they were a group that has a lot of face-to-face contact with customers, and often were asked questions they may not have been briefed to answer. Being able to communicate a simple new message made it easier for them, and also let them become a sales and marketing asset to the organization. 7 – Goodbye Internet, Hello Outernet: the rise and rise of augmented reality, Matt Mills I wasn’t going to write this up, because it was essentially a sales demo for Aurasma. But the technology does merit some discussion. Basically, it replaces QR codes with visual recognition, and provides a simple-looking back end for attaching content. It’s quite sexy. But here’s my beef with it: QR codes had a clear visual language – when you saw one you knew what it was and what to do with it. They were clunky, but they had the “getting started” problem solved out of the box once you knew what you were looking at. However, they fail because QR code reading isn’t native to the platform. You needed an app, which meant you needed to know to download one. Consequentially, you can’t use QR codes with and ubiquity, or depend on them. This means marketers, content providers, etc, never pushed them, and they remained and awkward oddity, a minority sport. Aurasma half solves problem two, and re-introduces problem one, making it potentially half as useful as a QR code. It’s free, and you can apparently build it into your own apps. Add to that the likelihood of it becoming native to the platform if it takes off, and it may have legs. I guess we’ll see. 8 – We all need to code, Helen Mayor Great title – good point. If there was anybody in the room who didn’t at least know basic HTML, and if Helen’s presentation inspired them to learn, that’s fantastic. However, this was a half hour sales pitch for a basic coding training course. Beyond advocating coding skills it contained no useful content. Marketers may also like to consider some of these resources if they’re looking to learn code: Code Academy – free interactive tutorials Treehouse – learn web design, web dev, or app dev WebPlatform.org – tutorials and documentation for web tech  11 – Understanding our inner creativity, Margaret Boden This session was the most theoretical and probably least actionable of the day. It also held my attention utterly. Margaret spoke fluently, fascinatingly, without slides, on the subject of types of creativity and how they work. It was splendid. Yes, it raised a wry smile whenever she spoke of “the content of advertisements” and gave an example from 1970s TV ads, but even without the attempt to meet the conference’s theme this would have been thoroughly engaging. There are, Margaret suggested, three types of creativity: Combinatorial creativity The most common form, and consisting of synthesising ideas from existing and familiar concepts and tropes. Exploratory creativity Less common, this involves exploring the limits and quirks of a particular constraint or style. Transformational creativity This is uncommon, and arises from finding a way to do something that the existing rules would hold to be impossible. In essence, this involves breaking one of the constraints that exploratory creativity is composed from. Combinatorial creativity, she suggested, is particularly important for attaching favourable ideas to existing things. As such is it probably worth developing for marketing. Exploratory creativity may then come into play in something like developing and optimising an idea or campaign that now has momentum. Transformational creativity exists at the edges of this exploration. She suggested that products may often be transformational, but that marketing seemed unlikely to in her experience. This made me wonder about Listerine. Crucially, transformational creativity is characterised by there being some element of continuity with the strictures of previous thinking. Once it has happened, there may be  move from a revolutionary instance into an explored style. Again, from a marketing perspective, this seems to chime well with the thinking in Youngme Moon’s book: Different Talking about the birth of Modernism is visual art, Margaret pointed out that transformational creativity has historically risked a backlash, demanding what is essentially an education of the market. This is best accomplished by referring back to the continuities with the past in order to make the new familiar. Thoughts The afternoon is harder to sum up than the morning. It felt less concrete, and was troubled by a short run of poor presentations in the middle. Mainly, I found myself wrestling with the internal comms issue. It’s one of those things that seems astonishingly obvious in hindsight, but any campaign – particularly any large one – is doomed if the people involved can’t believe in it. We’ve run things here that haven’t gone so well, of course we have; who hasn’t? I’m not going to air any laundry, but people not being informed (much less aligned) feels like a common factor. It’s tough though. Managing and anticipating information needs across an organization of any size can’t be easy. Even the simple things like ensuring sales and support departments know what’s in a product release, and what messages go with it are easy to botch. The thing I like about framing this as a brand and campaign advocacy problem is that it makes it likely to get addressed. Better is always sexier than less-worse. Any technical communicator who’s ever felt crowded out by a content strategist or marketing copywriter  knows this – increasing revenue gets a seat at the table far more readily than reducing support costs, even if the financial impact is identical. So that’s it from AMC. The big thought-provokers were social buying behaviour and eliciting behaviour change, and the value of internal communications in ensuring successful campaigns and continuity of customer experience. I’ll be chewing over that for a while, and I’d definitely return next year.      

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• C# in Depth, Third Edition by Jon Skeet, Manning Publications Co. Book Review

  - by Compudicted

  Originally posted on: http://geekswithblogs.net/Compudicted/archive/2013/10/24/c-in-depth-third-edition-by-jon-skeet-manning-publications.aspx I started reading this ebook on September 28, 2013, the same day it was sent my way by Manning Publications Co. for review while it still being fresh off the press. So 1st thing – thanks to Manning for this opportunity and a free copy of this must have on every C# developer’s desk book! Several hours ago I finished reading this book (well, except a for a large portion of its quite lengthy appendix). I jumped writing this review right away while still being full of emotions and impressions from reading it thoroughly and running code examples. Before I go any further I would like say that I used to program on various platforms using various languages starting with the Mainframe and ending on Windows, and I gradually shifted toward dealing with databases more than anything, however it happened with me to program in C# 1 a lot when it was first released and then some C# 2 with a big leap in between to C# 5. So my perception and experience reading this book may differ from yours. Also what I want to tell is somewhat funny that back then, knowing some Java and seeing C# 1 released, initially made me drawing a parallel that it is a copycat language, how wrong was I… Interestingly, Jon programs in Java full time, but how little it was mentioned in the book! So more on the book: Be informed, this is not a typical “Recipes”, “Cookbook” or any set of ready solutions, it is rather targeting mature, advanced developers who do not only know how to use a number of features, but are willing to understand how the language is operating “under the hood”. I must state immediately, at the same time I am glad the author did not go into the murky depths of the MSIL, so this is a very welcome decision on covering a modern language as C# for me, thank you Jon! Frankly, not all was that rosy regarding the tone and structure of the book, especially the the first half or so filled me with several negative and positive emotions overpowering each other. To expand more on that, some statements in the book appeared to be bias to me, or filled with pre-justice, it started to look like it had some PR-sole in it, but thankfully this was all gone toward the end of the 1st third of the book. Specifically, the mention on the C# language popularity, Java is the #1 language as per https://sites.google.com/site/pydatalog/pypl/PyPL-PopularitY-of-Programming-Language (many other sources put C at the top which I highly doubt), also many interesting functional languages as Clojure and Groovy appeared and gained huge traction which run on top of Java/JVM whereas C# does not enjoy such a situation. If we want to discuss the popularity in general and say how fast a developer can find a new job that pays well it would be indeed the very Java, C++ or PHP, never C#. Or that phrase on language preference as a personal issue? We choose where to work or we are chosen because of a technology used at a given software shop, not vice versa. The book though it technically very accurate with valid code, concise examples, but I wish the author would give more concrete, real-life examples on where each feature should be used, not how. Another point to realize before you get the book is that it is almost a live book which started to be written when even C# 3 wasn’t around so a lot of ground is covered (nearly half of the book) on the pre-C# 3 feature releases so if you already have a solid background in the previous releases and do not plan to upgrade, perhaps half of the book can be skipped, otherwise this book is surely highly recommended. Alas, for me it was a hard read, most of it. It was not boring (well, only may be two times), it was just hard to grasp some concepts, but do not get me wrong, it did made me pause, on several occasions, and made me read and re-read a page or two. At times I even wondered if I have any IQ at all (LOL). Be prepared to read A LOT on generics, not that they are widely used in the field (I happen to work as a consultant and went thru a lot of code at many places) I can tell my impression is the developers today in best case program using examples found at OpenStack.com. Also unlike the Java world where having the most recent version is nearly mandated by the OSS most companies on the Microsoft platform almost never tempted to upgrade the .Net version very soon and very often. As a side note, I was glad to see code recently that included a nullable variable (myvariable? notation) and this made me smile, besides, I recommended that person this book to expand her knowledge. The good things about this book is that Jon maintains an active forum, prepared code snippets and even a small program (Snippy) that is happy to run the sample code saving you from writing any plumbing code. A tad now on the C# language itself – it sure enjoyed a wonderful road toward perfection and a very high adoption, especially for ASP development. But to me all the recent features that made this statically typed language more dynamic look strange. Don’t we have F#? Which supposed to be the dynamic language? Why do we need to have a hybrid language? Now the developers live their lives in dualism of the static and dynamic variables! And LINQ to SQL, it is covered in depth, but wasn’t it supposed to be dropped? Also it seems that very little is being added, and at a slower pace, e.g. Roslyn will come in late 2014 perhaps, and will be probably the only main feature. Again, it is quite hard to read this book as various chapters, C# versions mentioned every so often only if I only could remember what was covered exactly where! So the fact it has so many jumps/links back and forth I recommend the ebook format to make the navigations easier to perform and I do recommend using software that allows bookmarking, also make sure you have access to plenty of coffee and pizza (hey, you probably know this joke – who a programmer is) ! In terms of closing, if you stuck at C# 1 or 2 level, it is time to embrace the power of C# 5! Finally, to compliment Manning, this book unlike from any other publisher so far, was the only one as well readable (put it formatted) on my tablet as in Adobe Reader on a laptop.

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• SQL SERVER – Interview Questions and Answers – Frequently Asked Questions – Introduction – Day 1 of 31

  - by pinaldave

  List of all the Interview Questions and Answers Series blogs Posts covering interview questions and answers always make for interesting reading.  Some people like the subject for their helpful hints and thought provoking subject, and others dislike these posts because they feel it is nothing more than cheating.  I’d like to discuss the pros and cons of a Question and Answer format here. Interview Questions and Answers are Helpful Just like blog posts, books, and articles, interview Question and Answer discussions are learning material.  The popular Dummy’s books or Idiots Guides are not only for “dummies,” but can help everyone relearn the fundamentals.  Question and Answer discussions can serve the same purpose.  You could call this SQL Server Fundamentals or SQL Server 101. I have administrated hundreds of interviews during my career and I have noticed that sometimes an interviewee with several years of experience lacks an understanding of the fundamentals.  These individuals have been in the industry for so long, usually working on a very specific project, that the ABCs of the business have slipped their mind. Or, when a college graduate is looking to get into the industry, he is not expected to have experience since he is just graduated. However, the new grad is expected to have an understanding of fundamentals and theory.  Sometimes after the stress of final exams and graduation, it can be difficult to remember the correct answers to interview questions, though. An interview Question and Answer discussion can be very helpful to both these individuals.  It is simply a way to go back over the building blocks of a topic.  Many times a simple review like this will help “jog” your memory, and all those previously-memorized facts will come flooding back to you.  It is not a way to re-learn a topic, but a way to remind yourself of what you already know. A Question and Answer discussion can also be a way to go over old topics in a more interesting manner.  Especially if you have been working in the industry, or taking lots of classes on the topic, everything you read can sound like a repeat of what you already know.  Going over a topic in a new format can make the material seem fresh and interesting.  And an interested mind will be more engaged and remember more in the end. Interview Questions and Answers are Harmful A common argument against a Question and Answer discussion is that it will give someone a “cheat sheet.” A new guy with relatively little experience can read the interview questions and answers, and then memorize them. When an interviewer asks him the same questions, he will repeat the answers and get the job. Honestly, is he good hire because he memorized the interview questions? Wouldn’t it be better for the interviewer to hire someone with actual experience?  The answer is not as easy as it seems – there are many different factors to be considered. If the interviewer is asking fundamentals-related questions only, he gets the answers he wants to hear, and then hires this first candidate – there is a good chance that he is hiring based on personality rather than experience.  If the interviewer is smart he will ask deeper questions, have more than one person on the interview team, and interview a variety of candidates.  If one interviewee happens to memorize some answers, it usually doesn’t mean he will automatically get the job at the expense of more qualified candidates. Another argument against interview Question and Answers is that it will give candidates a false sense of confidence, and that they will appear more qualified than they are. Well, if that is true, it will not last after the first interview when the candidate is asked difficult questions and he cannot find the answers in the list of interview Questions and Answers.  Besides, confidence is one of the best things to walk into an interview with! In today’s competitive job market, there are often hundreds of candidates applying for the same position.  With so many applicants to choose from, interviewers must make decisions about who to call back and who to hire based on their gut feeling.  One drawback to reading an interview Question and Answer article is that you might sound very boring in your interview – saying the same thing as every single candidate, and parroting answers that sound like someone else wrote them for you – because they did.  However, it is definitely better to go to an interview prepared, just make sure that you give a lot of thought to your answers to make them sound like your own voice.  Remember that you will be hired based on your skills as well as your personality, so don’t think that having all the right answers will make get you hired.  A good interviewee will be prepared, confident, and know how to stand out. My Opinion A list of interview Questions and Answers is really helpful as a refresher or for beginners. To really ace an interview, one needs to have real-world, hands-on experience with SQL Server as well. Interview questions just serve as a starter or easy read for experienced professionals. When I have to learn new technology, I often search online for interview questions and get an idea about the breadth and depth of the technology. Next Action I am going to write about interview Questions and Answers for next 30 days. I have previously written a series of interview questions and answers; now I have re-written them keeping the latest version of SQL Server and current industry progress in mind. If you have faced interesting interview questions or situations, please write to me and I will publish them as a guest post. If you want me to add few more details, leave a comment and I will make sure that I do my best to accommodate. Tomorrow we will start the interview Questions and Answers series, with a few interesting stories, best practices and guest posts. We will have a prize give-away and other awards when the series ends. List of all the Interview Questions and Answers Series blogs Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Interview Questions and Answers, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• You are probably NOT a SharePoint Development Expert if&hellip;

  - by Mark Rackley

  So, all you aspiring SharePoint experts out there (especially those of you who put “expert” in your resumes).  It’s time for a cold cool splash of reality. More than likely you are NOT an expert (I know I’m not). Yes, you may have some expertise in certain aspects in SharePoint (it’s questionable if I have THAT some days), but make sure you’ve got the basics down before you start throwing that word “expert” around. I know that it becomes frustrating to those looking to hire SharePoint people and having to sift through all the resumes of those who think very highly of themselves and their skills only to find those gaping holes in common best practices. I’m much more willing to hire a decent dev who KNOWS they are not an expert than to hire a decent+ dev who THINKS they are an expert.  So… I’ve compiled a small reality check for you SharePoint Devs. and a “red flag” check for those of you wishing to hire a SharePoint developer. If any of these apply to you, you are probably not a SharePoint Development Expert. You are not a SharePoint Development Expert if you manually copy your DLLs Seriously, I don’t care if you write the best code in the world. If you are manually copying files to each web front end you are NOT a SharePoint Development expert. Yes, I realize the admins are generally the ones who do the actual deployments, but if you don’t know how to create solution packages for your admins, you are going to end up doing more damage than good some day. There are TONS of tools out there to help generate deployable solutions for you. You have ZERO excuse. You are not a SharePoint Development expert if you can’t tell me the main artifacts of a solution package Directly related to the first one. If you don’t know what the Manifest, DDF, WSP, and Feature files are and how they are used in a solution package, you are NOT a SharePoint development expert. I’m not asking you to be able to write them all from scratch (heck, I can’t even do that), but you MUST know what they are and how to tweak them if necessary. You are not a SharePoint Development expert if you don’t know what a Content Type or a Site Column is You would be absolutely amazed at how many “Expert” SharePoint Developers have NEVER EVER created a Content Type or Site Column or even know what they are. I mean, why would you ever want to create those when you can just do everything as a custom list or custom field? right???? (that’s sarcasm). You also need to know how to package a Content Type and a Site Column into a deployable package by the way. You are not a SharePoint Development expert if you have not created at least one Web Part, Workflow, Timer Job, and Event Handler. If you haven’t written at least one of each, you don’t fully understand what they do or their limitations. Again, I expect NO ONE to be able to write these things blind. I think the last time I wrote an application from scratch without copying and pasting from another project I had done before was back in 1994? Seriously, coding is like a Sour Dough starter, you get it from someone else and keep adding to it. You are not a SharePoint Development expert if you don’t know how to properly dispose of objects Another biggie with zero excuse for getting it wrong. It is so well known that you must dispose of your SPWeb and SPSite objects that if you aren’t doing it then you are not an expert. Heck, if you utilize “using” when handling SPWeb and SPSite objects and don’t realize that it disposes of those objects for you, then you are not a SharePoint Development expert. You are not a SharePoint Development expert if you do not know how to properly elevate privileges Just one of those development basics that any decent SharePoint Developer has got to have down and understand how and why it’s used You are not a SharePoint Development expert if you don’t know all of the development options available to SharePoint and when they should be used Okay… so all you hard core .NET SharePoint dev geeks take a moment to listen. You may be the most top not SharePoint .NET developer in the world, but if you are opening Visual Studio to solve every problem in SharePoint, then you are NOT a SharePoint development expert. The SharePoint developer’s tool kit is growing every day with tools like Visual Studio, Data View Web Parts, XSL, jQuery, SPServices, etc. etc… If you don’t have the ability to at least recognize that “hey, you can basically do the same thing here but just dropping in Easy Tabs instead of writing some weird web part” then you are NOT a SharePoint Development expert AND you are doing a huge disservice to your clients and customers. You are probably NOT a SharePoint Development expert if you call yourself an Expert So, truth telling time. I’m not an expert. There, I said it. I feel so much better. Now, I realize the word “expert” has been used with my name before, but I am quick to point out that I KNOW the experts and know that they will help me if I need it, but I’m not an expert in all things SharePoint. The minute you take on that moniker you are setting yourself up for a fall. It’s too big, there’s too much to know, and there’s WAY too much you can do wrong. You are not a SharePoint Development expert if you are not involved in the community I expect to get the most flack for this one, but it’s always a huge red flag for me when someone says they are an expert and has ZERO knowledge of the SharePoint community. The SharePoint community is ABSOLUTELY CRITICAL to be an effective SharePoint developer, admin, architect, power user or whatever the heck you are!! The community keeps you sane, tells you when you are NOT using a best practice, recommends the best practice, and even knows when Microsoft is giving you the wrong information (*gasp* it does happen). If you can’t tell me who you are following on twitter, who's blog you read, what conferences you attend, or name the experts who you monitor to make sure you are not doing something stupid, then you are probably doing something stupid. Again, not asking you to be a speaker, blogger, or the least bit extroverted but you should be at LEAST stalking the experts. So… what’s the point? So… yeah… what’s my point in all this. Well, first of all let me point out that this is by far not a finished list and I could come up with a LOT more specific “deep dive” questions, but these should be high enough level that even non experts can recognize and ask them. If you have some common ones you run into let me know and add them in the comments below. Also, keep in mind I’m not saying you as a developer HAVE to know EVERYTHING, but you DO need to know what you don’t know and proudly and honestly state “I don’t know, but I’ll learn and find out”.  Those of us hiring SharePoint developers and know and have a passion for SharePoint are not looking for that elusive “expert” who knows everything. We are looking for someone who “gets it”, has a similar passion, great attitude, an understanding that they DON’T know everything, and a desire to do it right.  I would bet money that most SharePoint development disasters happen because of “experts” who think they know everything rather than the developer who is cautious and knows he doesn’t. Lastly, I know there’s a raging debate over what a “SharePoint Developer” is (I should know, as I keep bringing it up). So, obviously this blog post is more closely tied to the .NET side of SharePoint development and less towards the client side, middle tier, or whatever you want to call it. So, let’s please not get that argument going here as well…  Thanks

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• How to get SQL Railroad Diagrams from MSDN BNF syntax notation.

  - by Phil Factor

  pre {margin-bottom:.0001pt; font-size:8.0pt; font-family:"Courier New"; margin-left: 0cm; margin-right: 0cm; margin-top: 0cm; } On SQL Server Books-On-Line, in the Transact-SQL Reference (database Engine), every SQL Statement has its syntax represented in  ‘Backus–Naur Form’ notation (BNF)  syntax. For a programmer in a hurry, this should be ideal because It is the only quick way to understand and appreciate all the permutations of the syntax. It is a great feature once you get your eye in. It isn’t the only way to get the information;  You can, of course, reverse-engineer an understanding of the syntax from the examples, but your understanding won’t be complete, and you’ll have wasted time doing it. BNF is a good start in representing the syntax:  Oracle and SQLite go one step further, and have proper railroad diagrams for their syntax, which is a far more accessible way of doing it. There are three problems with the BNF on MSDN. Firstly, it is isn’t a standard version of  BNF, but an ancient fork from EBNF, inherited from Sybase. Secondly, it is excruciatingly difficult to understand, and thirdly it has a number of syntactic and semantic errors. The page describing DML triggers, for example, currently has the absurd BNF error that makes it state that all statements in the body of the trigger must be separated by commas.  There are a few other detail problems too. Here is the offending syntax for a DML trigger, pasted from MSDN. Trigger on an INSERT, UPDATE, or DELETE statement to a table or view (DML Trigger) CREATE TRIGGER [ schema_name . ]trigger_name ON { table | view } [ WITH <dml_trigger_option> [ ,...n ] ] { FOR | AFTER | INSTEAD OF } { [ INSERT ] [ , ] [ UPDATE ] [ , ] [ DELETE ] } [ NOT FOR REPLICATION ] AS { sql_statement [ ; ] [ ,...n ] | EXTERNAL NAME <method specifier [ ; ] > }   <dml_trigger_option> ::=     [ ENCRYPTION ]     [ EXECUTE AS Clause ]   <method_specifier> ::=  This should, of course, be /* Trigger on an INSERT, UPDATE, or DELETE statement to a table or view (DML Trigger) */ CREATE TRIGGER [ schema_name . ]trigger_name ON { table | view } [ WITH <dml_trigger_option> [ ,...n ] ] { FOR | AFTER | INSTEAD OF } { [ INSERT ] [ , ] [ UPDATE ] [ , ] [ DELETE ] } [ NOT FOR REPLICATION ] AS { {sql_statement [ ; ]} [ ...n ] | EXTERNAL NAME <method_specifier> [ ; ] }   <dml_trigger_option> ::=     [ ENCRYPTION ]     [ EXECUTE AS CLAUSE ]   <method_specifier> ::=     assembly_name.class_name.method_name I’d love to tell Microsoft when I spot errors like this so they can correct them but I can’t. Obviously, there is a mechanism on MSDN to get errors corrected by using comments, but that doesn’t work for me (*Error occurred while saving your data.”), and when I report that the comment system doesn’t work to MSDN, I get no reply. I’ve been trying to create railroad diagrams for all the important SQL Server SQL statements, as good as you’d find for Oracle, and have so far published the CREATE TABLE and ALTER TABLE railroad diagrams based on the BNF. Although I’ve been aware of them, I’ve never realised until recently how many errors there are. Then, Colin Daley created a translator for the SQL Server dialect of  BNF which outputs standard EBNF notation used by the W3C. The example MSDN BNF for the trigger would be rendered as … /* Trigger on an INSERT, UPDATE, or DELETE statement to a table or view (DML Trigger) */ create_trigger ::= 'CREATE TRIGGER' ( schema_name '.' ) ? trigger_name 'ON' ( table | view ) ( 'WITH' dml_trigger_option ( ',' dml_trigger_option ) * ) ? ( 'FOR' | 'AFTER' | 'INSTEAD OF' ) ( ( 'INSERT' ) ? ( ',' ) ? ( 'UPDATE' ) ? ( ',' ) ? ( 'DELETE' ) ? ) ( 'NOT FOR REPLICATION' ) ? 'AS' ( ( sql_statement ( ';' ) ? ) + | 'EXTERNAL NAME' method_specifier ( ';' ) ? )   dml_trigger_option ::= ( 'ENCRYPTION' ) ? ( 'EXECUTE AS CLAUSE' ) ?   method_specifier ::= assembly_name '.' class_name '.' method_name Colin’s intention was to allow anyone to paste SQL Server’s BNF notation into his website-based parser, and from this generate classic railroad diagrams via Gunther Rademacher's Railroad Diagram Generator.  Colin's application does this for you: you're not aware that you are moving to a different site.  Because Colin's 'translator' it is a parser, it will pick up syntax errors. Once you’ve fixed the syntax errors, you will get the syntax in the form of a human-readable railroad diagram and, in this form, the semantic mistakes become flamingly obvious. Gunter’s Railroad Diagram Generator is brilliant. To be able, after correcting the MSDN dialect of BNF, to generate a standard EBNF, and from thence to create railroad diagrams for SQL Server’s syntax that are as good as Oracle’s, is a great boon, and many thanks to Colin for the idea. Here is the result of the W3C EBNF from Colin’s application then being run through the Railroad diagram generator. create_trigger: dml_trigger_option: method_specifier:   Now that’s much better, you’ll agree. This is pretty easy to understand, and at this point any error is immediately obvious. This should be seriously useful, and it is to me. However  there is that snag. The BNF is generally incorrect, and you can’t expect the average visitor to mess about with it. The answer is, of course, to correct the BNF on MSDN and maybe even add railroad diagrams for the syntax. Stop giggling! I agree it won’t happen. In the meantime, we need to collaboratively store and publish these corrected syntaxes ourselves as we do them. How? GitHub?  SQL Server Central?  Simple-Talk? What should those of us who use the system  do with our corrected EBNF so that anyone can use them without hassle?

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• The hidden cost of interrupting knowledge workers

  - by Piet

  The November issue of pragpub has an interesting article on interruptions. The article is written by Brian Tarbox, who also mentions the article on his blog. I like the subtitle: ‘Simple Strategies for Avoiding Dumping Your Mental Stack’. Brian talks about the effective cost of interrupting a ‘knowledge worker’, often with trivial questions or distractions. In the eyes of the interruptor, the interruption only costs the time the interrupted had to listen to the question and give an answer. However, depending on what the interrupted was doing at the time, getting fully immersed in their task again might take up to 15-20 minutes. Enough interruptions might even cause a knowledge worker to mentally call it a day. According to this article interruptions can consume about 28% of a knowledge worker’s time, translating in a $588 billion loss for US companies each year. Looking for a new developer to join your team? Ever thought about optimizing your team’s environment and the way they work instead? Making non knowledge workers aware You can’t. Well, I haven’t succeeded yet. And believe me: I’ve tried. When you’ve got a simple way to really increase your productivity (’give me 2 hours of uninterrupted time a day’) it wouldn’t be right not to tell your boss or team-leader about it. The problem is: only productive knowledge workers seem to understand this. People who don’t fall into this category just seem to think you’re joking, being arrogant or anti-social when you tell them the interruptions can really have an impact on your productivity. Also, knowledge workers often work in a very concentrated mental state which is described here as: It is the same mindfulness as ecstatic lovemaking, the merging of two into a fluidly harmonious one. The hallmark of flow is a feeling of spontaneous joy, even rapture, while performing a task. Yes, coding can be addictive and if you’re interrupting a programmer at the wrong moment, you’re effectively bringing down a junkie from his high in just a few seconds. This can result in seemingly arrogant, almost aggressive reactions. How to make people aware of the production-cost they’re inflicting: I’ve been often pondering that question myself. The article suggests that solutions based on that question never seem to work. To be honest: I’ve never even been able to find a half decent solution for this question. People who are not in this situations just don’t understand the issue, no matter how you try to explain it. Fun (?) thing I’ve noticed: Programmers or IT people in general who don’t get this are often the kind of people who just don’t get anything done. Interrupt handling (interruption management?) IRL Have non-urgent questions handled in a non-interruptive way It helps a bit to educate people into using non-interruptive ways to ask questions: “duh, I have no idea, but I’m a bit busy here now could you put it in an email so I don’t forget?”. Eventually, a considerable amount of people will skip interrupting you and just send an email right away. Some stubborn-headed people however will continue to just interrupt you, saying “you’re 10 meters from my desk, why can’t we just talk?”. Just remember to disable your email notifications, it can be hard to resist opening your email client when you know a new email just arrived. Use Do Not Disturb signals When working in a group of programmers, often the unofficial sign you can only be interrupted for something important is to put on headphones. And when the environment is quiet enough, often people aren’t even listening to music. Otherwise music can help to block the indirect distractions (someone else talking on the phone or tapping their feet). You might get a “they’re all just surfing and listening to music”-reaction from outsiders though. Peopleware talks about a team where the no-interruption sign was placing a shawl on the desk. If I remember correctly, I am unable to locate my copy of this really excellent must-read book. If you have all standardized on the same IM tool, maybe that tool has a ‘do not disturb’ setting. Also some phone-systems have a ‘DND’ (do not disturb) setting. Hide Brian offers a number of good suggestions, some obvious like: hide away somewhere they can’t find you. Not sure how long it’ll be till someone thinks you’re just taking a nap somewhere though. Also, this often isn’t possible or your boss might not understand this. And if you really get caught taking a nap, make sure to explain that your were powernapping. Counter-act interruptions Another suggestion he offers is when you’re being interrupted to just hold up your hand, blocking the interruption, and at least giving you time to finish your sentence or your block/line of code. The last suggestion works more as a way to make it obvious to the interruptor that they really are interrupting your work and to offload some of the cost on the interruptor. In practice, this can also helps you cool down a bit so you don’t start saying nasty things to the interruptor. Unfortunately I’ve sometimes been confronted with people who just ignore this signal and keep talking, as if they’re sure that whatever they’ve got to say is really worth listening to and without a doubt more important than anything you might be doing. This behaviour usually leaves me speechless (not good when someone just asked a question). I’ve noticed that these people are usually also the first to complain when being interrupted themselves. They’re generally not very liked as colleagues, so try not to imitate their behaviour. TDD as a way to minimize recovery time I don’t like Test Driven Development. Mainly for only one reason: It interrupts flow. At least, that’s what it does for me, but maybe I’m just not grown used to TDD yet. BUT a positive effect TDD has on me when I have to work in an interruptive environment and can’t really get into the ‘flow’ (also supposedly called ‘the zone’ by software developers, although I’ve never heard it 1st hand), TDD helps me to concentrate on the tasks at hand and helps me to get back at work after an interruption. I feel when using TDD, I can get by without the need for being totally ‘in’ the project and I can be reasonably productive without obtaining ‘flow’. Do you have a suggestion on how to make people aware of the concept of ‘flow’ and the cost of interruptions? (without looking like an arrogant ass or a weirdo)

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• Company Review: Google Products

  Google, Inc offers an array of products and services to all of its end-users. However their search capabilities are the foundation for Google’s current success and their primary business focus. Currently, Google offers over twenty different search applications that allow users to search the internet for books, maps, videos, images, products and much more. Their product decisions have allowed users demands to be met while focusing on the free based model. This allows users to access Google data free of charge and indirectly gives Google a strong competitive advantage of other competitors along with the accuracy of the search results. According to Google, Inc, they offer the following types of searching capabilities: Alerts Get email updates on the topics of your choice Blog Search Find blogs on your favorite topics  Books Search the full text of books  Custom Search Create a customized search experience for your community  Desktop Search and personalize your computer  Dictionary Search for definitions of words and phrases Directory Search the web, organized by topic or category Earth Explore the world from your computer Finance Business info, news and interactive charts GOOG-411 Find and connect for free with businesses from your phone  Images Search for images on the web Maps View maps and directions News Search thousands of news stories Patent Search Search the full text of US Patents Product Search Search for stuff to buy Scholar Search scholarly papers Toolbar Add a search box to your browser Trends Explore past and present search trends Videos Search for videos on the web Web Search Search billions of web pages Web Search Features Find movies, music, stocks, books and more mapping Google’s free based business model is only one way it differentiates itself from its competition. There is also a strong focus on the accuracy of search results and the speed in which they are returned to the end-user. Quality function deployment (QFD) is a structured method used to help connect user needs to the design features of a project proposed to address those needs. This method is particularly useful in accounting for needs that are not easily articulated or precisely defined according to the U. S. Department of Transportation Federal Highway Administration. Due to the fact that QFD is so customer driven Google is always in a constant state of change in attempt to reengineer its search algorithms, and other dependant systems so that end-users requirements are constantly being met. Value engineering is a key example of this, Google is constantly trying to improve all aspects of its products, improve system maintainability, and system interoperability. Bridgefield Group defines value engineering as an organized methodology that identifies and selects the lowest lifecycle cost options in design, materials and processes that achieves the desired level of performance, reliability and customer satisfaction. In addition, it seeks to remove unnecessary costs in the above areas and is often a joint effort with cross-functional internal teams and relevant suppliers. Common issues that appear when developing large scale systems like Google’s search applications include modular design of a product and/or service and providing accurate value analysis. A design approach that adheres to four fundamental tenets of cohesiveness, encapsulation, self-containment, and high binding to design a system component as an independently operable unit subject to change is how the Open System Joint Task Force defines modular design. More specifically M. S. Schmaltz defines modular software design as having a large collection of statements strung together in one partition of in-line code; we segment or divide the statements into logical groups called modules. Each module performs one or two tasks, and then passes control to another module. By breaking up the code into "bite-sized chunks", so to speak, we are able to better control the flow of data and control. This is especially true in large software systems. Value analysis is a process to evaluate products and services based on effectiveness, safety, and cost. Value analysis involves assessing the quality as well as the cost of a product or service as defined by the Healthcare Financial Management Association.  “Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want.” (MIT,2010) Google, Inc encourages an open environment between all employees, also known as Googlers. This is reinforced by a cross-section team or cross-functional teams comprised from multiple departments assigned to every project so that every department like marketing, finance, and quality assurance has input on every project. In addition, Google is known for their openness to new ideas regardless of the status or seniority of an employee. In fact, Google allows for 20% of an employee’s time can be devoted to developing new ideas and/or pet projects. HumTech.com defines a cross-functional team as a collection of people with varied levels of skills and experience brought together to accomplish a task. As the name implies, Cross-Functional Team members come from different organizational units. Cross-Functional Teams may be permanent or ad hoc. Google’s search application product strategy primarily focuses on mass customization. This is allows Google to create a base search application and allows results to be returned to the end-users quickly based on specific parameters and search settings. In addition, they also store the data that is returned in case other desire the same results based on other end-users supplying the same customized settings. This allows Google to appear to render search results in virtually real-time to the user while allowing for complete customization of the searching criteria. Greg Vogl, a professor at Uganda Martyrs University, defines mass customization as when a business gives its customers the opportunity to tailor its products or services to the customer's specifications. The IT staff at Google play a key role in ensuring that the search application’s product strategy is maintained simply because the IT staff designs, develops, and maintains all of their proprietary applications. In fact, they also maintain all network infrastructure to ensure that it is available to all end-users. References: http://www.google.com/intl/en/options/ http://ops.fhwa.dot.gov/freight/publications/ftat_user_guide/sec5.htm http://www.bridgefieldgroup.com/bridgefieldgroup/glos9.htm#V http://www.acq.osd.mil/osjtf/termsdef.html http://www.cise.ufl.edu/~mssz/Pascal-CGS2462/prog-dsn.html http://www.hfma.org/publications/business_caring_newsletter/exclusives/Supply+and+Inventory+Terms+Defined.htm http://mitsloan.mit.edu/omg/om-definition.php http://www.humtech.com/opm/grtl/ols/ols3.cfm http://www.gregvogl.net/courses/mis1/glossary.htm

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• Too Many Kittens To Juggle At Once

  - by Bil Simser

  Ahh, the Internet. That crazy, mixed up place where one tweet turns into a conversation between dozens of people and spawns a blogpost. This is the direct result of such an event this morning. It started innocently enough, with this: Then followed up by a blog post by Joel here. In the post, Joel introduces us to the term Business Solutions Architect with mad skillz like InfoPath, Access Services, Excel Services, building Workflows, and SSRS report creation, all while meeting the business needs of users in a SharePoint environment. I somewhat disagreed with Joel that this really wasn’t a new role (at least IMHO) and that a good Architect or BA should really be doing this job. As Joel pointed out when you’re building a SharePoint team this kind of role is often overlooked. Engineers might be able to build workflows but is the right workflow for the right problem? Michael Pisarek wrote about a SharePoint Business Architect a few months ago and it’s a pretty solid assessment. Again, I argue you really shouldn’t be looking for roles that don’t exist and I don’t suggest anyone create roles to hire people to fill them. That’s basically creating a solution looking for problems. Michael’s article does have some great points if you’re lost in the quagmire of SharePoint duties though (and I especially like John Ross’ quote “The coolest shit is worthless if it doesn’t meet business needs”). SharePoinTony summed it up nicely with “SharePoint Solutions knowledge is both lacking and underrated in most environments. Roles help”. Having someone on the team who can dance between a business user and a coder can be difficult. Remember the idea of telling something to someone and them passing it on to the next person. By the time the story comes round the circle it’s a shadow of it’s former self with little resemblance to the original tale. This is very much business requirements as they’re told by the user to a business analyst, written down on paper, read by an architect, tuned into a solution plan, and implemented by a developer. Transformations between what was said, what was heard, what was written down, and what was developed can be distant cousins. Not everyone has the skill of communication and even less have negotiation skills to suit the SharePoint platform. Negotiation is important because not everything can be (or should be) done in SharePoint. Sometimes it’s just not appropriate to build it on the SharePoint platform but someone needs to know enough about the platform and what limitations it might have, then communicate that (and/or negotiate) with a customer or user so it’s not about “You can’t have this” to “Let’s try it this way”. Visualize the possible instead of denying the impossible. So what is the right SharePoint team? My cromag brain came with a fairly simpleton answer (and I’m sure people will just say this is a cop-out). The perfect SharePoint team is just enough people to do the job that know the technology and business problem they’re solving. Bridge the gap between business need and technology platform and you have an architect. Communicate the needs of the business effectively so the entire team understands it and you have a business analyst. Can you get this with full time workers? Maybe but don’t expect miracles out of the gate. Also don’t take a consultant’s word as gospel. Some consultants just don’t have the diversity of the SharePoint platform to be worth their value so be careful. You really need someone who knows enough about SharePoint to be able to validate a consultants knowledge level. This is basically try for any consultant, not just a SharePoint one. Specialization is good and needed. A good, well-balanced SharePoint team is one of people that can solve problems with work with the technology, not against it. Having a top developer is great, but don’t rely on them to solve world hunger if they can’t communicate very well with users. An expert business analyst might be great at gathering requirements so the entire team can understand them, but if it means building 100% custom solutions because they don’t fit inside the SharePoint boundaries isn’t of much value. Just repeat. There is no silver bullet. There is no silver bullet. There is no silver bullet. A few people pointed out Nick Inglis’ article Excluding The Information Professional In SharePoint. It’s a good read too and hits home that maybe some developers and IT pros need some extra help in the information space. If you’re in an organization that needs labels on people, come up with something everyone understands and go with it. If that’s Business Solutions Architect, SharePoint Advisor, or Guy Who Knows A Lot About Portals, make it work for you. We all wish that one person could master all that is SharePoint but we also know that doesn’t scale very well and you quickly get into the hit-by-a-bus syndrome (with the organization coming to a full crawl when the guy or girl goes on vacation, gets sick, or pops out a baby). There are too many gaps in SharePoint knowledge to have any one person know it all and too many kittens to juggle all at once. We like to consider ourselves experts in our field, but trying to tackle too many roles at once and we end up being mediocre jack of all trades, master of none. Don't fall into this pit. It's a deep, dark hole you don't want to try to claw your way out of. Trust me. Been there. Done that. Got the t-shirt. In the end I don’t disagree with Joel. SharePoint is a beast and not something that should be taken on by newbies. If you just read “Teach Yourself SharePoint in 24 Hours” and want to go build your corporate intranet or the next killer business solution with all your new found knowledge plan to pony up consultant dollars a few months later when everything goes to Hell in a handbasket and falls over. I’m not saying don’t build solutions in SharePoint. I’m just saying that building effective ones takes skill like any craft and not something you can just cobble together with a little bit of cursory knowledge. Thanks to *everyone* who participated in this tweet rush. It was fun and educational.

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• 24+ Coda Alternatives for Windows and Linux

  - by Matt

  Coda plays an important role in designing layout on Mac. There are numerous coda alternatives for windows and Linux too. It is not possible to describe each and everyone so some of the coda alternatives, which work on both windows and Linux platforms, are discussed below. EditPlus $35.00 Good thing about EditPlus is that it highlights URLs and email addresses, activating them when you ‘crtl + double-click’. It also has a built in browser for previewing HTML, and FTP and SFTP support. Also supports Macros and RegEx find and replace. UltraEdit $49.99 It is another good coda alternative for windows and Linux. It is the best suited editor for text, HTML and HEX. It also plays an advanced PHP, Perl, Java and JavaScript editor for programmers. It supports disk-based 64-bit or standard file handling on 32-bit Windows platforms or window 2000 and later versions. HippoEdit $39.95 HippoEDIT has the best autocomplete it gives pop a ‘tooltip’ above your cursor as you type, suggesting words you’ve already typed. It does syntax highlighting for over 2 dozen language. Sublime Text $59.00 Sublime Text awesome ‘zoomed out’ view of the file lets you focus on the area you want. It lets you open a local file when you right-click on its link, and there are a few automation features, so this would make a solid choice of a text editor. Textpad $24.70 TextPad is simple editor with nifty features such as column select, drag-and-drop text between files, and hyperlink support. It also supports large files. Aptana Free Aptana Studio is one of the best editors working on both windows and Linux. It is a complete web development setting that has a nice blend of powerful authoring tools with a collection of online hosting and collaboration services. It is quite helpful as it support for PHP, CSS, FTP, and more. SciTE Free It is a SCIntilla based Text Editor. It has gradually developed as a generally useful editor. It provides for building and running programs. It is best to be used for jobs with simple configurations. SciTE is currently available for Intel Win32 and Linux compatible operating systems with GTK+. It has been run on Windows XP and on Fedora 8 and Ubuntu 7.10 with GTK+ 2.12 E Text Editor $34.96 E Text Editor is a new text editor for Windows, which also works on Linux as well. It has powerful editing features and also some unique abilities. It makes text manipulation quite fast and easy, and makes user focus on his writing as it automatically does all the manual work. It can be extend it in any language. It supports Text Mate bundles, thus allows the user to tap into a huge and active community. Editra Free Editra is an upcoming editor, with some fantastic features such as user profiles, auto-completion, session saving, and syntax highlighing for 60+ languages. Plugins can extend the feature set, offering an integrated python console, FTP client, file browser, and calculator, among others. PSPad Free PSPad is a good Template for writing CSS, as it an internal web browser, and a macro recorder to the table. It also supports hex editing, and some degree of code compiling. JEdit Free It is a mature programmer’s text editor and has taken a good deal of time to be developed as it is today. It is better than many costlier development tools due to its features and simplicity of use. It has been released as free software with full source code, provided under the terms of the GPL 2.0. Which also adds to its attractiveness. NEdit Free It is a multi-purpose text editor for the X Window System, which also works on Linux. It combines a standard, easy to use, graphical user interface with the full functionality and stability required by users who edit text for long period a day. It also provides for thorough support for development in various languages. It also facilitates the use of text processors, and other tools at the same time. It can be used productively by anyone who needs to edit text. It is quite a user-friendly tool. Its salient features include syntax highlighting with built in pattern, auto indent, tab emulation, block indentation adjustment etc. As of version 5.1, NEdit may be freely distributed under the terms of the GNU General Public License. MadEdit Free Mad Edit is an Open-Source and Cross-Platform Text/Hex Editor. It is written in C++ and wxWidgets. MadEdit can edit files in Text/Column/Hex modes. It also supports many useful functions, such as Syntax Highlighting, Word Wrap, Encoding for UTF8/16/32,and others. It also supports word count, which makes it quite a useful text editor for both windows and Linux. It has been recently modified on 10/09/2010. KompoZer Free Kompozer is a complete web authoring system that has a combination of web file management and easy-to-use WYSIWYG web page editing. KompoZer has been designed to be completely and extensively easy to use. It is thus an ideal tool for non-technical computer users who want to create an attractive, professional-looking web site without knowing HTML or web coding. It is based on the NVU source code. Vim Free Vim or “Vi IMproved” is an advanced text editor. Its salient features are syntax highlighting, word completion and it also has a huge amount of contributed content. Vim has several “modes” on offer for editing, which adds to the efficiency in editing. Thus it becomes a non-user-friendly application but it is also strength for its users. The normal mode binds alphanumeric keys to task-oriented commands. The visual mode highlights text. More tools for search & replace, defining functions, etc. are offered through command line mode. Vim comes with complete help. NotePad ++ Free One of the the best free text editor for Windows out there; with support for simple things—like syntax highlighting and folding—all the way up to FTP, Notepad++ should tick most of the boxes Notepad2 Free Notepad2 is also based on the Scintilla editing engine, but it’s much simpler than Notepad++. It bills itself as being fast, light-weight, and Notepad-like. Crimson Editor Free Crimson Editor has the ability to edit remote files, using a built-in FTP client; there’s also a spell checker. TotalEdit Free TotalEdit allows file comparison, RegEx search and replace, and has multiple options for file backup / versioning. For cleanup, it offers (X)HTML and XML customizable formatting, and a spell checker. In-Type Free ConTEXT Free SourceEdit Free SourceEdit includes features such as clipboard history, syntax highlighting and autocompletion for a decent set of languages. A hex editor and FTP client. RJ TextED Free RJ TextED supports integration with TopStyle Lite. Provides HTML validation and formatting. It includes an FTP client, a file browser, and a code browser, as well as a character map and support for email. GEDIT Free It is one of the best coda alternatives for windows and Linux. It has syntax highlighting and is best suitable for programming. It has many attractive features such as full support for UTF-8, undo/redo, and clipboard support, search and replace, configurable syntax highlighting for various languages and many more supportive features. It is extensible with plug ins. Other important coda alternatives for windows and Linux are Redcar, Bluefish Editor, NVU, Ruby Mine, Slick Edit, Geany, Editra, txt2html and CSSED. There are many more. Its up to user to decide which one suits best to his requirements. Related posts:10 Useful Text Editor For Developer Applications to Install & Run Windows on Linux Open Source WYSIWYG Text Editors

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• Amazon Web Services (AWS) Plug-in for Oracle Enterprise Manager

  - by Anand Akela

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Contributed by Sunil Kunisetty and Daniel Chan Introduction and ArchitectureAs more and more enterprises deploy some of their non-critical workload on Amazon Web Services (AWS), it’s becoming critical to monitor those public AWS resources along side with their on-premise resources. Oracle recently announced Oracle Enterprise Manager Plug-in for Amazon Web Services (AWS) allows you to achieve that goal. The on-premise Oracle Enterprise Manager (EM12c) acts as a single tool to get a comprehensive view of your public AWS resources as well as your private cloud resources.  By deploying the plug-in within your Cloud Control environment, you gain the following management features: Monitor EBS, EC2 and RDS instances on Amazon Web Services Gather performance metrics and configuration details for AWS instances Raise alerts and violations based on thresholds set on monitoring Generate reports based on the gathered data Users of this Plug-in can leverage the rich Enterprise Manager features such as system promotion, incident generation based on thresholds, integration with 3rd party ticketing applications etc. AWS Monitoring via this Plug-in is enabled via Amazon CloudWatch API and the users of this Plug-in are responsible for supplying credentials for accessing AWS and the CloudWatch API. This Plug-in can only be deployed on an EM12C R2 platform and agent version should be at minimum 12c R2.Here is a pictorial view of the overall architecture: Amazon Elastic Block Store (EBS) Amazon Elastic Compute Cloud (EC2) Amazon Relational Database Service (RDS) Here are a few key features: Rich and exhaustive list of metrics. Metrics can be gathered from an Agent running outside AWS. Critical configuration information. Custom Home Pages with charts and AWS configuration information. Generate incidents based on thresholds set on monitoring data. Discovery and Monitoring AWS instances can be added to EM12C either via the EM12c User Interface (UI) or the EM12c Command Line Interface ( EMCLI)  by providing the AWS credentials (Secret Key and Access Key Id) as well as resource specific properties as target properties. Here is a quick mapping of target types and properties for each AWS resources AWS Resource Type Target Type Resource specific properties EBS Resource Amazon EBS Service CloudWatch base URI, EC2 Base URI, Period, Volume Id, Proxy Server and Port EC2 Resource Amazon EC2 Service CloudWatch base URI, EC2 Base URI, Period, Instance  Id, Proxy Server and Port RDS Resource Amazon RDS Service CloudWatch base URI, RDS Base URI, Period, Instance  Id, Proxy Server and Port Proxy server and port are optional and are only needed if the agent is within the firewall. Here is an emcli example to add an EC2 target. Please read the Installation and Readme guide for more details and step-by-step instructions to deploy  the plugin and adding the AWS the instances. ./emcli add_target \       -name="<target name>" \       -type="AmazonEC2Service" \       -host="<host>" \       -properties="ProxyHost=<proxy server>;ProxyPort=<proxy port>;EC2_BaseURI=http://ec2.<region>.amazonaws.com;BaseURI=http://monitoring.<region>.amazonaws.com;InstanceId=<EC2 instance Id>;Period=<data point periond>"  \     -subseparator=properties="=" ./emcli set_monitoring_credential \                 -set_name="AWSKeyCredentialSet"  \                 -target_name="<target name>"  \                 -target_type="AmazonEC2Service" \                 -cred_type="AWSKeyCredential"  \                 -attributes="AccessKeyId:<access key id>;SecretKey:<secret key>" Emcli utility is found under the ORACLE_HOME of EM12C install. Once the instance is discovered, the target will show up under the ‘All Targets’ list under “Amazon EC2 Service’. Once the instances are added, one can navigate to the custom homepages for these resource types. The custom home pages not only include critical metrics, but also vital configuration parameters and incidents raised for these instances.  By mapping the configuration parameters as instance properties, we can slice-and-dice and group various AWS instance by leveraging the EM12C Config search feature. The following configuration properties and metrics are collected for these Resource types. Resource Type Configuration Properties Metrics EBS Resource Volume Id, Volume Type, Device Name, Size, Availability Zone Response: Status Utilization: QueueLength, IdleTime Volume Statistics: ReadBrandwith, WriteBandwidth, ReadThroughput, WriteThroughput Operation Statistics: ReadSize, WriteSize, ReadLatency, WriteLatency EC2 Resource Instance ID, Owner Id, Root Device type, Instance Type. Availability Zone Response: Status CPU Utilization: CPU Utilization Disk I/O:  DiskReadBytes, DiskWriteBytes, DiskReadOps, DiskWriteOps, DiskReadRate, DiskWriteRate, DiskIOThroughput, DiskReadOpsRate, DiskWriteOpsRate, DiskOperationThroughput Network I/O : NetworkIn, NetworkOut, NetworkInRate, NetworkOutRate, NetworkThroughput RDS Resource Instance ID, Database Engine Name, Database Engine Version, Database Instance Class, Allocated Storage Size, Availability Zone Response: Status Disk I/O:  ReadIOPS, WriteIOPS, ReadLatency, WriteLatency, ReadThroughput, WriteThroughput DB Utilization:  BinLogDiskUsage, CPUUtilization, DatabaseConnections, FreeableMemory, ReplicaLag, SwapUsage Custom Home Pages As mentioned above, we have custom home pages for these target types that include basic configuration information,  last 24 hours availability, top metrics and the incidents generated. Here are few snapshots. EBS Instance Home Page: EC2 Instance Home Page: RDS Instance Home Page: Further Reading: 1)      AWS Plugin download 2)      Installation and  Read Me. 3)      Screenwatch on SlideShare 4)      Extensibility Programmer's Guide 5)      Amazon Web Services

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• Process.Start() and ShellExecute() fails with URLs on Windows 8

  - by Rick Strahl

  Since I installed Windows 8 I've noticed that a number of my applications appear to have problems opening URLs. That is when I click on a link inside of a Windows application, either nothing happens or there's an error that occurs. It's happening both to my own applications and a host of Windows applications I'm running. At first I thought this was an issue with my default browser (Chrome) but after switching the default browser to a few others and experimenting a bit I noticed that the errors occur - oddly enough - only when I run an application as an Administrator. I also tried switching to FireFox and Opera as my default browser and saw exactly the same behavior. The scenario for this is a bit bizarre: Running on Windows 8 Call Process.Start() (or ShellExecute() in Win32 API) with a URL or an HTML file Run 'As Administrator' (works fine under non-elevated user account!) or with UAC off A browser other than Internet Explorer is set as your Default Web Browser Talk about a weird scenario: Something that doesn't work when you run as an Administrator which is supposed to have rights to everything on the system! Instead running under an Admin account - either elevated with a User Account Control prompt or even when running as a full Administrator fails. It appears that this problem does not occur for everyone, but when I looked for a solution to this, I saw quite a few posts in relation to this with no clear resolutions. I have three Windows 8 machines running here in the office and all three of them showed this behavior. Lest you think this is just a programmer's problem - this can affect any software running on your system that needs to run under administrative rights. Try it out Now, in order for this next example to fail, any browser but Internet Explorer has to be your default browser and even then it may not fail depending on how you installed your browser. To see if this is a problem create a small Console application and call Process.Start() with a URL in it:namespace Win8ShellBugConsole { class Program { static void Main(string[] args) { Console.WriteLine("Launching Url..."); Process.Start("http://microsoft.com"); Console.Write("Press any key to continue..."); Console.ReadKey(); Console.WriteLine("\r\n\r\nLaunching image..."); Process.Start(Path.GetFullPath(@"..\..\sailbig.jpg")); Console.Write("Press any key to continue..."); Console.ReadKey(); } } } Compile this code. Then execute the code from Explorer (not from Visual Studio because that may change the permissions). If you simply run the EXE and you're not running as an administrator, you'll see the Web page pop up in the browser as well as the image loading. Now run the same thing with Run As Administrator: Now when you run it you get a nice error when Process.Start() is fired: The same happens if you are running with User Account Control off altogether - ie. you are running as a full admin account. Now if you comment out the URL in the code above and just fire the image display - that works just fine in any user mode. As does opening any other local file type or even starting a new EXE locally (ie. Process.Start("c:\windows\notepad.exe"). All that works, EXCEPT for URLs. The code above uses Process.Start() in .NET but the same happens in Win32 Applications that use the ShellExecute API. In some of my older Fox apps ShellExecute returns an error code of 31 - which is No Shell Association found. What's the Deal? It turns out the problem has to do with the way browsers are registering themselves on Windows. Internet Explorer - being a built-in application in Windows 8 - apparently does this correctly, but other browsers possibly don't or at least didn't at the time I installed them. So even Chrome, which continually updates itself, has a recent version that apparently has this registration issue fixed, I was unable to simply set IE as my default browser then use Chrome to 'Set as Default Browser'. It still didn't work. Neither did using the Set Program Associations dialog which lets you assign what extensions are mapped to by a given application. Each application provides a set of extension/moniker mappings that it supports and this dialog lets you associate them on a system wide basis. This also did not work for Chrome or any of the other browsers at first. However, after repeated retries here eventually I did manage to get FireFox to work, but not any of the others. What Works? Reinstall the Browser In the end I decided on the hard core pull the plug solution: Totally uninstall and re-install Chrome in this case. And lo and behold, after reinstall everything was working fine. Now even removing the association for Chrome, switching to IE as the default browser and then back to Chrome works. But, even though the version of Chrome I was running before uninstalling and reinstalling is the same as I'm running now after the reinstall now it works. Of course I had to find out the hard way, before Richard commented with a note regarding what the issue is with Chrome at least: http://code.google.com/p/chromium/issues/detail?id=156400 As expected the issue is a registration issue - with keys not being registered at the machine level. Reading this I'm still not sure why this should be a problem - an elevated account still runs under the same user account (ie. I'm still rickstrahl even if I Run As Administrator), so why shouldn't an app be able to read my Current User registry hive? And also that doesn't quite explain why if I register the extensions using Run As Administrator in Chrome when using Set as Default Browser). But in the end it works… Not so fast It's now a couple of days later and still there are some oddball problems although this time they appear to be purely Chrome issues. After the reinstall Chrome seems to pop up properly with ShellExecute() calls both in regular user and Admin mode. However, it now looks like Chrome is actually running two completely separate user profiles for each. For example, when I run Visual Studio in Admin mode and go to View in browser, Chrome complains that it was installed in Admin mode and can't launch (WTF?). Then you retry a few times later and it ends up working. When launched that way some of the plug-ins installed don't show up with the effect that sometimes they're visible sometimes they're not. Also Chrome seems to loose my configuration and Google sign in between sessions now, presumably when switching user modes. Add-ins installed in admin mode don't show up in user mode and vice versa. Ah, this is lovely. Did I mention that I freaking hate UAC precisely because of this kind of bullshit. You can never tell exactly what account your app is running under, and apparently apps also have a hard time trying to put data into the right place that works for both scenarios. And as my recent post on using Windows Live accounts shows it's yet another level of abstraction ontop of the underlying system identity that can cause all sort of small side effect headaches like this. Hopefully, most of you are skirting this issue altogether - having installed more recent versions of your favorite browsers. If not, hopefully this post will take you straight to reinstallation to fix this annoying issue.© Rick Strahl, West Wind Technologies, 2005-2012Posted in Windows  .NET   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Scripting Language Sessions at Oracle OpenWorld and MySQL Connect, 2012

  - by cj

  This posts highlights some great scripting language sessions coming up at the Oracle OpenWorld and MySQL Connect conferences. These events are happening in San Francisco from the end of September. You can search for other interesting conference sessions in the Content Catalog. Also check out what is happening at JavaOne in that event's Content Catalog (I haven't included sessions from it in this post.) To find the timeslots and locations of each session, click their respective link and check the "Session Schedule" box on the top right. GEN8431 - General Session: What’s New in Oracle Database Application Development This general session takes a look at what’s been new in the last year in Oracle Database application development tools using the latest generation of database technology. Topics range from Oracle SQL Developer and Oracle Application Express to Java and PHP. (Thomas Kyte - Architect, Oracle) BOF9858 - Meet the Developers of Database Access Services (OCI, ODBC, DRCP, PHP, Python) This session is your opportunity to meet in person the Oracle developers who have built Oracle Database access tools and products such as the Oracle Call Interface (OCI), Oracle C++ Call Interface (OCCI), and Open Database Connectivity (ODBC) drivers; Transparent Application Failover (TAF); Oracle Database Instant Client; Database Resident Connection Pool (DRCP); Oracle Net Services, and so on. The team also works with those who develop the PHP, Ruby, Python, and Perl adapters for Oracle Database. Come discuss with them the features you like, your pains, and new product enhancements in the latest database technology. CON8506 - Syndication and Consolidation: Oracle Database Driver for MySQL Applications This technical session presents a new Oracle Database driver that enables you to run MySQL applications (written in PHP, Perl, C, C++, and so on) against Oracle Database with almost no code change. Use cases for such a driver include application syndication such as interoperability across a relationship database management system, application migration, and database consolidation. In addition, the session covers enhancements in database technology that enable and simplify the migration of third-party databases and applications to and consolidation with Oracle Database. Attend this session to learn more and see a live demo. (Srinath Krishnaswamy - Director, Software Development, Oracle. Kuassi Mensah - Director Product Management, Oracle. Mohammad Lari - Principal Technical Staff, Oracle ) CON9167 - Current State of PHP and MySQL Together, PHP and MySQL power large parts of the Web. The developers of both technologies continue to enhance their software to ensure that developers can be satisfied despite all their changing and growing needs. This session presents an overview of changes in PHP 5.4, which was released earlier this year and shows you various new MySQL-related features available for PHP, from transparent client-side caching to direct support for scaling and high-availability needs. (Johannes Schlüter - SoftwareDeveloper, Oracle) CON8983 - Sharding with PHP and MySQL In deploying MySQL, scale-out techniques can be used to scale out reads, but for scaling out writes, other techniques have to be used. To distribute writes over a cluster, it is necessary to shard the database and store the shards on separate servers. This session provides a brief introduction to traditional MySQL scale-out techniques in preparation for a discussion on the different sharding techniques that can be used with MySQL server and how they can be implemented with PHP. You will learn about static and dynamic sharding schemes, their advantages and drawbacks, techniques for locating and moving shards, and techniques for resharding. (Mats Kindahl - Senior Principal Software Developer, Oracle) CON9268 - Developing Python Applications with MySQL Utilities and MySQL Connector/Python This session discusses MySQL Connector/Python and the MySQL Utilities component of MySQL Workbench and explains how to write MySQL applications in Python. It includes in-depth explanations of the features of MySQL Connector/Python and the MySQL Utilities library, along with example code to illustrate the concepts. Those interested in learning how to expand or build their own utilities and connector features will benefit from the tips and tricks from the experts. This session also provides an opportunity to meet directly with the engineers and provide feedback on your issues and priorities. You can learn what exists today and influence future developments. (Geert Vanderkelen - Software Developer, Oracle) BOF9141 - MySQL Utilities and MySQL Connector/Python: Python Developers, Unite! Come to this lively discussion of the MySQL Utilities component of MySQL Workbench and MySQL Connector/Python. It includes in-depth explanations of the features and dives into the code for those interested in learning how to expand or build their own utilities and connector features. This is an audience-driven session, so put on your best Python shirt and let’s talk about MySQL Utilities and MySQL Connector/Python. (Geert Vanderkelen - Software Developer, Oracle. Charles Bell - Senior Software Developer, Oracle) CON3290 - Integrating Oracle Database with a Social Network Facebook, Flickr, YouTube, Google Maps. There are many social network sites, each with their own APIs for sharing data with them. Most developers do not realize that Oracle Database has base tools for communicating with these sites, enabling all manner of information, including multimedia, to be passed back and forth between the sites. This technical presentation goes through the methods in PL/SQL for connecting to, and then sending and retrieving, all types of data between these sites. (Marcelle Kratochvil - CTO, Piction) CON3291 - Storing and Tuning Unstructured Data and Multimedia in Oracle Database Database administrators need to learn new skills and techniques when the decision is made in their organization to let Oracle Database manage its unstructured data. They will face new scalability challenges. A single row in a table can become larger than a whole database. This presentation covers the techniques a DBA needs for managing the large volume of data in a standard Oracle Database instance. (Marcelle Kratochvil - CTO, Piction) CON3292 - Using PHP, Perl, Visual Basic, Ruby, and Python for Multimedia in Oracle Database These five programming languages are just some of the most popular ones in use at the moment in the marketplace. This presentation details how you can use them to access and retrieve multimedia from Oracle Database. It covers programming techniques and methods for achieving faster development against Oracle Database. (Marcelle Kratochvil - CTO, Piction) UGF5181 - Building Real-World Oracle DBA Tools in Perl Perl is not normally associated with building mission-critical application or DBA tools. Learn why Perl could be a good choice for building your next killer DBA app. This session draws on real-world experience of building DBA tools in Perl, showing the framework and architecture needed to deal with portability, efficiency, and maintainability. Topics include Perl frameworks; Which Comprehensive Perl Archive Network (CPAN) modules are good to use; Perl and CPAN module licensing; Perl and Oracle connectivity; Compiling and deploying your app; An example of what is possible with Perl. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON3153 - Perl: A DBA’s and Developer’s Best (Forgotten) Friend This session reintroduces Perl as a language of choice for many solutions for DBAs and developers. Discover what makes Perl so successful and why it is so versatile in our day-to-day lives. Perl can automate all those manual tasks and is truly platform-independent. Perl may not be in the limelight the way other languages are, but it is a remarkable language, it is still very current with ongoing development, and it has amazing online resources. Learn what makes Perl so great (including CPAN), get an introduction to Perl language syntax, find out what you can use Perl for, hear how Oracle uses Perl, discover the best way to learn Perl, and take away a small Perl project challenge. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON10332 - Oracle RightNow CX Cloud Service’s Connect PHP API: Intro, What’s New, and Roadmap Connect PHP is a public API that enables developers to build solutions with the Oracle RightNow CX Cloud Service platform. This API is used primarily by developers working within the Oracle RightNow Customer Portal Cloud Service framework who are looking to gain access to data and services hosted by the Oracle RightNow CX Cloud Service platform through a backward-compatible API. Connect for PHP leverages the same data model and services as the Connect Web Services for SOAP API. Come to this session to get an introduction and learn what’s new and what’s coming up. (Mark Rhoads - Senior Principal Applications Engineer, Oracle. Mark Ericson - Sr. Principle Product Manager, Oracle) CON10330 - Oracle RightNow CX Cloud Service APIs and Frameworks Overview Oracle RightNow CX Cloud Service APIs are available in the following areas: desktop UI, Web services, customer portal, PHP, and knowledge. These frameworks provide access to Oracle RightNow CX Cloud Service’s Connect Common Object Model and custom objects. This session provides a broad overview of capabilities in all these areas. (Mark Ericson - Sr. Principle Product Manager, Oracle)

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• techniques for an AI for a highly cramped turn-based tactics game

  - by Adam M.

  I'm trying to write an AI for a tactics game in the vein of Final Fantasy Tactics or Vandal Hearts. I can't change the game rules in any way, only upgrade the AI. I have experience programming AI for classic board games (basically minimax and its variants), but I think the branching factor is too great for the approach to be reasonable here. I'll describe the game and some current AI flaws that I'd like to fix. I'd like to hear ideas for applicable techniques. I'm a decent enough programmer, so I only need the ideas, not an implementation (though that's always appreciated). I'd rather not expend effort chasing (too many) dead ends, so although speculation and brainstorming are good and probably helpful, I'd prefer to hear from somebody with actual experience solving this kind of problem. For those who know it, the game is the land battle mini-game in Sid Meier's Pirates! (2004) and you can skim/skip the next two paragraphs. For those who don't, here's briefly how it works. The battle is turn-based and takes place on a 16x16 grid. There are three terrain types: clear (no hindrance), forest (hinders movement, ranged attacks, and sight), and rock (impassible, but does not hinder attacks or sight). The map is randomly generated with roughly equal amounts of each type of terrain. Because there are many rock and forest tiles, movement is typically very cramped. This is tactically important. The terrain is not flat; higher terrain gives minor bonuses. The terrain is known to both sides. The player is always the attacker and the AI is always the defender, so it's perfectly valid for the AI to set up a defensive position and just wait. The player wins by killing all defenders or by getting a unit to the city gates (a tile on the other side of the map). There are very few units on each side, usually 4-8. Because of this, it's crucial not to take damage without gaining some advantage from it. Units can take multiple actions per turn. All units on one side move before any units on the other side. Order of execution is important, and interleaving of actions between units is often useful. Units have melee and ranged attacks. Melee attacks vary widely in strength; ranged attacks have the same strength but vary in range. The main challenges I face are these: Lots of useful move combinations start with a "useless" move that gains no immediate advantage, or even loses advantage, in order to set up a powerful flank attack in the future. And, since the player units are stronger and have longer range, the AI pretty much always has to take some losses before they can start to gain kills. The AI must be able to look ahead to distinguish between sacrificial actions that provide a future benefit and those that don't. Because the terrain is so cramped, most of the tactics come down to achieving good positioning with multiple units that work together to defend an area. For instance, two defenders can often dominate a narrow pass by positioning themselves so an enemy unit attempting to pass must expose itself to a flank attack. But one defender in the same pass would be useless, and three units can defend a slightly larger pass. Etc. The AI should be able to figure out where the player must go to reach the city gates and how to best position its few units to cover the approaches, shifting, splitting, or combining them appropriately as the player moves. Because flank attacks are extremely deadly (and engineering flank attacks is key to the player strategy), the AI should be competent at moving its units so that they cover each other's flanks unless the sacrifice of a unit would give a substantial benefit. They should also be able to force flank attacks on players, for instance by threatening a unit from two different directions such that responding to one threat exposes the flank to the other. The AI should attack if possible, but sometimes there are no good ways to approach the player's position. In that case, the AI should be able to recognize this and set up a defensive position of its own. But the AI shouldn't be vulnerable to a trivial exploit where the player repeatedly opens and closes a hole in his defense and shoots at the AI as it approaches and retreats. That is, the AI should ideally be able to recognize that the player is capable of establishing a solid defense of an area, even if the defense is not currently in place. (I suppose if a good unit allocation algorithm existed, as needed for the second bullet point, the AI could run it on the player units to see where they could defend.) Because it's important to choose a good order of action and interleave actions between units, it's not as simple as just finding the best move for each unit in turn. All of these can be accomplished with a minimax search in theory, but the search space is too large, so specialized techniques are needed. I thought about techniques such as influence mapping, but I don't see how to use the technique to great effect. I thought about assigning goals to the units. This can help them work together in some limited way, and the problem of "how do I accomplish this goal?" is easier to solve than "how do I win this battle?", but assigning good goals is a hard problem in itself, because it requires knowing whether the goal is achievable and whether it's a good use of resources. So, does anyone have specific ideas for techniques that can help cleverize this AI? Update: I found a related question on Stackoverflow: http://stackoverflow.com/questions/3133273/ai-for-a-final-fantasy-tactics-like-game The selected answer gives a decent approach to choosing between alternative actions, but it doesn't seem to have much ability to look into the future and discern beneficial sacrifices from wasteful ones. It also focuses on a single unit at a time and it's not clear how it could be extended to support cooperation between units in defending or attacking.

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• CodePlex Daily Summary for Monday, May 31, 2010

  CodePlex Daily Summary for Monday, May 31, 2010New ProjectsAndrew's XNA Helpers: A collection of simple, yet useful methods and ways of accessing crucial variables such as the ContentManager or SpriteBatch from anywhere in your ...BASIC-DOS: BASIC-DOS OS Makes It Easier For People To Use DOS As It Comes With An Graphical User Interface That Loads Up During Boot Up. No Need To Type Any C...Chirpy - Visual Studio Add In For Handling Js, Css, and DotLess Files: Mashes, minifies, and validates your javascript, stylesheet, and dotless files.fprparser: Fortify XML Report parser in the form of an Excel Add-inHL7ToXmlConverter: Class library to transform HL7 Version 2.x to HL7Xml Version 2 depends on the used HL7 grammar.imdb movie downloader: basically download info from imdb and it s realy FAST ! need some development about thread pooling and webclient issues.. just try ;) for it run ...IMIfmoOptimisation: Задание по оптимизацииMarketView: MarketViewMediaStreamSources: 这是 CodePlex 上第一个可以呈现视频的 MediaStreamSource 项目。Migrate User Profile Values: A tool to move values between SharePoint 2007 User Profiles. The console application MigrateUserProfileValues.exe will export User Profile values ...Nexus6Studio Development Space: This is a working repository for development efforst of the Nexus6studio team.Project BlueLabel: BlueLabelSergioTools: SergioTools is a collection of tools and sample codes to help C# developers to improve your productivity and skills.SharePoint Property Bag Settings 2010: The Property Bag Settings can store any metadata as Key-Value pairs such as connection strings, server names, file paths, and other miscellaneous s...Silverlight Isolated Storage Cache: IsoCache is a small framework the make it easy to store dll's and xap files in the isolated storage so they can be use to speed up the startup of t...StackPivot: StackPivot is an app which can generate Microsoft Pivot "Collections" on-the-fly based on the data collected from the Stack Exchange APIs. Its d...Suspension Calculator: The Suspension Calculator aims to help people who are building race cars perform suspension related calculations. The calculations vary from motion...TFS Timesheets: A custom work item control for Team Foundation Server that allows timesheet data to be captured against a work item.Umbraco Membership infrastructure: Improvements to the Umbraco membership API implemented as a package. Includes user properties and improved membership API support.VolgaTransTelecomClient: VolgaTransTelecomClient makes it easier for clients of "Volga TransTelecom" company to get info about account. It's developed in C#.Wouter's SharePoint Demo Land: This site contains many of the SharePoint demos that I create while training or hobbying, both for the 2007 and the 2010 release. Please click the...New ReleasesAgUnit - Silverlight unit testing with ReSharper: AgUnit 0.1: Initial release of AgUnit. Copy the extracted files from AgUnit-0.1-ReSharper5.0.zip into the "Bin\Plugins\" folder of your ReSharper installatio...Andrew's XNA Helpers: Andrew's XNA Helpers v1: My first version of my Library of XNA Helpers. Includes: Variables class - A static class that can be accessed anywhere throughout your project -...Clean your Database: Database Cleaner Setup: Database Cleaner SetupClean your Database: Database Cleaner Source: Database Cleaner Source codeCommunity Forums NNTP bridge: Community Forums NNTP Bridge V16: Release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open source NNTP bridge. This release has add...Community Forums NNTP bridge: Community Forums NNTP Bridge V17: Release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open source NNTP bridge. This release is prim...Folder Bookmarks: Folder Bookmarks 1.5.8: The latest version of Folder Bookmarks (1.5.8), with new GUI improvements and 'Help' feature - all the instructions needed to use the software (If ...HL7ToXmlConverter: HL7ToXmlConverter Version 0.0.0.9: First distribution on codepleximdb movie downloader: 0.9 Fist Tryout of MyImdb SourceCode: Fist Tryout of MyImdb SourceCodeLightweight Fluent Workflow: Objectflow 1.0.0.2: The features of this release take advantage of .Net 3.5 featrures; Lamda support is back for Constraints and Functions can now be used in workflows...MDownloader: MDownloader-0.15.16.59384: Fixed password detector in context of .rar files. Fixed FileFactory provider implementation. Fixed detection of internet connection failures.MediaStreamSources: MediaStreamSources 1.0 Beta1: 1.0 Beta1Mongodb Management Studio: Mongodb Management Studio v1.1: MongodbManagementStudio v1.1 1.服务器管理功能 添加服务器,删除服务器 2.服务器,数据库,表,列,索引,树形显示和状态信息查看 3.查询分析器功能. 支持select,insert,Delete,update 支持自定义分页函数 $rowid(1,5) 查询...Multiplayer Quiz: Release 1_7_1_0: Latest Release. .NET 4.0 required to run server, and recommended for client. Download: http://www.microsoft.com/downloads/details.aspx?FamilyID=9cf...SCSM PowerShell Cmdlets: SCSM PowerShell Cmdlets Version 0.1.1: First release! This is a minimal build with limited funcitonallity. Should be handled as a preview of what's to come. Included Cmdlets are: New-...SharePoint Property Bag Settings 2010: PropertyBagSettings2010.wsp: The SharePoint Property Bag Settings is a reusable component that you can include in your own SharePoint applications. It can store simple types, s...Sharp Tests Ex: Sharp Tests Ex 1.0.0RTM: Project Description #TestsEx (Sharp Tests Extensions) is a set of extensible extensions. The main target is write short assertions where the Visual...Silverlight Testing Automation Tool: StatLight V1.1: FeaturesApplied some UnitDriven specific changes from justncase80/StatLight Updated to the 0.0.5 release over on rul:UnitDriven.codeplex.com Upda...SQL Server 2005 and 2008 - Backup, Integrity Check and Index Optimization: 30 May 2010: This is the latest version of my solution for Backup, Integrity Check and Index Optimization in SQL Server 2005, SQL Server 2008 and SQL Server 200...Suspension Calculator: SuspensionCalculator_V1.0.0.29: The Suspension Calculator aims to help people who are building race cars perform suspension related calculations. The calculations vary from motion...Svn2Svn: copy, sync, replay or reflect changes across SVN repositories: 1.2 (Beta): Build 1.2.8932.0. Added /incremental (/i) mode, svn2svn detects all previously synced revisions and starts at the latest revision that has not bee...VCC: Latest build, v2.1.30530.0: Automatic drop of latest buildVolgaTransTelecomClient: V.1.0.2.0: v.1.0.2.0 releaseWatchersNET.SkinObjects.ModulActionsMenu: ModulActionsMenu 01.00.01: changes CSS Fixed for the Microsoft Internet ExplorerWouter's SharePoint Demo Land: Navigation Service Basic: This sample shows how to create a simple Service Application for SharePoint 2010. 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• A Good Developer is So Hard to Find

  - by James Michael Hare

  Let me start out by saying I want to damn the writers of the Toughest Developer Puzzle Ever – 2. It is eating every last shred of my free time! But as I've been churning through each puzzle and marvelling at the brain teasers and trivia within, I began to think about interviewing developers and why it seems to be so hard to find good ones.  The problem is, it seems like no matter how hard we try to find the perfect way to separate the chaff from the wheat, inevitably someone will get hired who falls far short of expectations or someone will get passed over for missing a piece of trivia or a tricky brain teaser that could have been an excellent team member.   In shops that are primarily software-producing businesses or other heavily IT-oriented businesses (Microsoft, Amazon, etc) there often exists a much tighter bond between HR and the hiring development staff because development is their life-blood. Unfortunately, many of us work in places where IT is viewed as a cost or just a means to an end. In these shops, too often, HR and development staff may work against each other due to differences in opinion as to what a good developer is or what one is worth.  It seems that if you ask two different people what makes a good developer, often you will get three different opinions.   With the exception of those shops that are purely development-centric (you guys have it much easier!), most other shops have management who have very little knowledge about the development process.  Their view can often be that development is simply a skill that one learns and then once aquired, that developer can produce widgets as good as the next like workers on an assembly-line floor.  On the other side, you have many developers that feel that software development is an art unto itself and that the ability to create the most pure design or know the most obscure of keywords or write the shortest-possible obfuscated piece of code is a good coder.  So is it a skill?  An Art?  Or something entirely in between?   Saying that software is merely a skill and one just needs to learn the syntax and tools would be akin to saying anyone who knows English and can use Word can write a 300 page book that is accurate, meaningful, and stays true to the point.  This just isn't so.  It takes more than mere skill to take words and form a sentence, join those sentences into paragraphs, and those paragraphs into a document.  I've interviewed candidates who could answer obscure syntax and keyword questions and once they were hired could not code effectively at all.  So development must be more than a skill.   But on the other end, we have art.  Is development an art?  Is our end result to produce art?  I can marvel at a piece of code -- see it as concise and beautiful -- and yet that code most perform some stated function with accuracy and efficiency and maintainability.  None of these three things have anything to do with art, per se.  Art is beauty for its own sake and is a wonderful thing.  But if you apply that same though to development it just doesn't hold.  I've had developers tell me that all that matters is the end result and how you code it is entirely part of the art and I couldn't disagree more.  Yes, the end result, the accuracy, is the prime criteria to be met.  But if code is not maintainable and efficient, it would be just as useless as a beautiful car that breaks down once a week or that gets 2 miles to the gallon.  Yes, it may work in that it moves you from point A to point B and is pretty as hell, but if it can't be maintained or is not efficient, it's not a good solution.  So development must be something less than art.   In the end, I think I feel like development is a matter of craftsmanship.  We use our tools and we use our skills and set about to construct something that satisfies a purpose and yet is also elegant and efficient.  There is skill involved, and there is an art, but really it boils down to being able to craft code.  Crafting code is far more than writing code.  Anyone can write code if they know the syntax, but so few people can actually craft code that solves a purpose and craft it well.  So this is what I want to find, I want to find code craftsman!  But how?   I used to ask coding-trivia questions a long time ago and many people still fall back on this.  The thought is that if you ask the candidate some piece of coding trivia and they know the answer it must follow that they can craft good code.  For example:   What C++ keyword can be applied to a class/struct field to allow it to be changed even from a const-instance of that class/struct?  (answer: mutable)   So what do we prove if a candidate can answer this?  Only that they know what mutable means.  One would hope that this would infer that they'd know how to use it, and more importantly when and if it should ever be used!  But it rarely does!  The problem with triva questions is that you will either: Approve a really good developer who knows what some obscure keyword is (good) Reject a really good developer who never needed to use that keyword or is too inexperienced to know how to use it (bad) Approve a really bad developer who googled "C++ Interview Questions" and studied like hell but can't craft (very bad) Many HR departments love these kind of tests because they are short and easy to defend if a legal issue arrises on hiring decisions.  After all it's easy to say a person wasn't hired because they scored 30 out of 100 on some trivia test.  But unfortunately, you've eliminated a large part of your potential developer pool and possibly hired a few duds.  There are times I've hired candidates who knew every trivia question I could throw out them and couldn't craft.  And then there are times I've interviewed candidates who failed all my trivia but who I took a chance on who were my best finds ever.    So if not trivia, then what?  Brain teasers?  The thought is, these type of questions measure the thinking power of a candidate.  The problem is, once again, you will either: Approve a good candidate who has never heard the problem and can solve it (good) Reject a good candidate who just happens not to see the "catch" because they're nervous or it may be really obscure (bad) Approve a candidate who has studied enough interview brain teasers (once again, you can google em) to recognize the "catch" or knows the answer already (bad). Once again, you're eliminating good candidates and possibly accepting bad candidates.  In these cases, I think testing someone with brain teasers only tests their ability to answer brain teasers, not the ability to craft code. So how do we measure someone's ability to craft code?  Here's a novel idea: have them code!  Give them a computer and a compiler, or a whiteboard and a pen, or paper and pencil and have them construct a piece of code.  It just makes sense that if we're going to hire someone to code we should actually watch them code.  When they're done, we can judge them on several criteria: Correctness - does the candidate's solution accurately solve the problem proposed? Accuracy - is the candidate's solution reasonably syntactically correct? Efficiency - did the candidate write or use the more efficient data structures or algorithms for the job? Maintainability - was the candidate's code free of obfuscation and clever tricks that diminish readability? Persona - are they eager and willing or aloof and egotistical?  Will they work well within your team? It may sound simple, or it may sound crazy, but when I'm looking to hire a developer, I want to see them actually develop well-crafted code.

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• People, Process & Engagement: WebCenter Partner Keste

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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• Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

  - by emily.chorba(at)oracle.com

  Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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• The Great Divorce

  - by BlackRabbitCoder

  I have a confession to make: I've been in an abusive relationship for more than 17 years now.  Yes, I am not ashamed to admit it, but I'm finally doing something about it. I met her in college, she was new and sexy and amazingly fast -- and I'd never met anything like her before.  Her style and her power captivated me and I couldn't wait to learn more about her.  I took a chance on her, and though I learned a lot from her -- and will always be grateful for my time with her -- I think it's time to move on. Her name was C++, and she so outshone my previous love, C, that any thoughts of going back evaporated in the heat of this new romance.  She promised me she'd be gentle and not hurt me the way C did.  She promised me she'd clean-up after herself better than C did.  She promised me she'd be less enigmatic and easier to keep happy than C was.  But I was deceived.  Oh sure, as far as truth goes, it wasn't a complete lie.  To some extent she was more fun, more powerful, safer, and easier to maintain.  But it just wasn't good enough -- or at least it's not good enough now. I loved C++, some part of me still does, it's my first-love of programming languages and I recognize its raw power, its blazing speed, and its improvements over its predecessor.  But with today's hardware, at speeds we could only dream to conceive of twenty years ago, that need for speed -- at the cost of all else -- has died, and that has left my feelings for C++ moribund. If I ever need to write an operating system or a device driver, then I might need that speed.  But 99% of the time I don't.  I'm a business-type programmer and chances are 90% of you are too, and even the ones who need speed at all costs may be surprised by how much you sacrifice for that.   That's not to say that I don't want my software to perform, and it's not to say that in the business world we don't care about speed or that our job is somehow less difficult or technical.  There's many times we write programs to handle millions of real-time updates or handle thousands of financial transactions or tracking trading algorithms where every second counts.  But if I choose to write my code in C++ purely for speed chances are I'll never notice the speed increase -- and equally true chances are it will be far more prone to crash and far less easy to maintain.  Nearly without fail, it's the macro-optimizations you need, not the micro-optimizations.  If I choose to write a O(n2) algorithm when I could have used a O(n) algorithm -- that can kill me.  If I choose to go to the database to load a piece of unchanging data every time instead of caching it on first load -- that too can kill me.  And if I cross the network multiple times for pieces of data instead of getting it all at once -- yes that can also kill me.  But choosing an overly powerful and dangerous mid-level language to squeeze out every last drop of performance will realistically not make stock orders process any faster, and more likely than not open up the system to more risk of crashes and resource leaks. And that's when my love for C++ began to die.  When I noticed that I didn't need that speed anymore.  That that speed was really kind of a lie.  Sure, I can be super efficient and pack bits in a byte instead of using separate boolean values.  Sure, I can use an unsigned char instead of an int.  But in the grand scheme of things it doesn't matter as much as you think it does.  The key is maintainability, and that's where C++ failed me.  I like to tell the other developers I work with that there's two levels of correctness in coding: Is it immediately correct? Will it stay correct? That is, you can hack together any piece of code and make it correct to satisfy a task at hand, but if a new developer can't come in tomorrow and make a fairly significant change to it without jeopardizing that correctness, it won't stay correct. Some people laugh at me when I say I now prefer maintainability over speed.  But that is exactly the point.  If you focus solely on speed you tend to produce code that is much harder to maintain over the long hall, and that's a load of technical debt most shops can't afford to carry and end up completely scrapping code before it's time.  When good code is written well for maintainability, though, it can be correct both now and in the future. And you know the best part is?  My new love is nearly as fast as C++, and in some cases even faster -- and better than that, I know C# will treat me right.  Her creators have poured hundreds of thousands of hours of time into making her the sexy beast she is today.  They made her easy to understand and not an enigmatic mess.  They made her consistent and not moody and amorphous.  And they made her perform as fast as I care to go by optimizing her both at compile time and a run-time. Her code is so elegant and easy on the eyes that I'm not worried where she will run to or what she'll pull behind my back.  She is powerful enough to handle all my tasks, fast enough to execute them with blazing speed, maintainable enough so that I can rely on even fairly new peers to modify my work, and rich enough to allow me to satisfy any need.  C# doesn't ask me to clean up her messes!  She cleans up after herself and she tries to make my life easier for me by taking on most of those optimization tasks C++ asked me to take upon myself.  Now, there are many of you who would say that I am the cause of my own grief, that it was my fault C++ didn't behave because I didn't pay enough attention to her.  That I alone caused the pain she inflicted on me.  And to some extent, you have a point.  But she was so high maintenance, requiring me to know every twist and turn of her vast and unrestrained power that any wrong term or bout of forgetfulness was met with painful reminders that she wasn't going to watch my back when I made a mistake.  But C#, she loves me when I'm good, and she loves me when I'm bad, and together we make beautiful code that is both fast and safe. So that's why I'm leaving C++ behind.  She says she's changing for me, but I have no interest in what C++0x may bring.  Oh, I'll still keep in touch, and maybe I'll see her now and again when she brings her problems to my door and asks for some attention -- for I always have a soft spot for her, you see.  But she's out of my house now.  I have three kids and a dog and a cat, and all require me to clean up after them, why should I have to clean up after my programming language as well?

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• Agile Like Jazz

  - by Jeff Certain

  (I’ve been sitting on this for a week or so now, thinking that it needed to be tightened up a bit to make it less rambling. Since that’s clearly not going to happen, reader beware!) I had the privilege of spending around 90 minutes last night sitting and listening to Sonny Rollins play a concert at the Disney Center in LA. If you don’t know who Sonny Rollins is, I don’t know how to explain the experience; if you know who he is, I don’t need to. Suffice it to say that he has been recording professionally for over 50 years, and helped create an entire genre of music. A true master by any definition. One of the most intriguing aspects of a concert like this, however, is watching the master step aside and let the rest of the musicians play. Not just play their parts, but really play… letting them take over the spotlight, to strut their stuff, to soak up enthusiastic applause from the crowd. Maybe a lot of it has to do with the fact that Sonny Rollins has been doing this for more than a half-century. Maybe it has something to do with a kind of patience you learn when you’re on the far side of 80 – and the man can still blow a mean sax for 90 minutes without stopping! Maybe it has to do with the fact that he was out there for the love of the music and the love of the show, not because he had anything to prove to anyone and, I like to think, not for the money. Perhaps it had more to do with the fact that, when you’re at that level of mastery, the other musicians are going to be good. Really good. Whatever the reasons, there was a incredible freedom on that stage – the ability to improvise, for each musician to showcase their own specialization and skills, and them come back to the common theme, back to being on the same page, as it were. All this took place in the same venue that is home to the L.A. Phil. Somehow, I can’t ever see the same kind of free-wheeling improvisation happening in that context. And, since I’m a geek, I started thinking about agility. Rollins has put together a quintet that reflects his own particular style and past. No upright bass or piano for Rollins – drums, bongos, electric guitar and bass guitar along with his sax. It’s not about the mix of instruments. Other trios, quartets, and sextets use different mixes of instruments. New Orleans jazz tends towards trombones instead of sax; some prefer cornet or trumpet. But no matter what the choice of instruments, size matters. Team sizes are something I’ve been thinking about for a while. We’re on a quest to rethink how our teams are organized. They just feel too big, too unwieldy. In fact, they really don’t feel like teams at all. Most of the time, they feel more like collections or people who happen to report to the same manager. I attribute this to a couple factors. One is over-specialization; we have a tendency to have people work in silos. Although the teams are product-focused, within them our developers are both generalists and specialists. On the one hand, we expect them to be able to build an entire vertical slice of the application; on the other hand, each developer tends to be responsible for the vertical slice. As a result, developers often work on their own piece of the puzzle, in isolation. This sort of feels like working on a jigsaw in a group – each person taking a set of colors and piecing them together to reveal a portion of the overall picture. But what inevitably happens when you go to meld all those pieces together? Inevitably, you have some sections that are too big to move easily. These sections end up falling apart under their own weight as you try to move them. Not only that, but there are other challenges – figuring out where that section fits, and how to tie it into the rest of the puzzle. Often, this is when you find a few pieces need to be added – these pieces are “glue,” if you will. The other issue that arises is due to the overhead of maintaining communications in a team. My mother, who worked in IT for around 30 years, once told me that 20% per team member is a good rule of thumb for maintaining communication. While this is a rule of thumb, it seems to imply that any team over about 6 people is going to become less agile simple because of the communications burden. Teams of ten or twelve seem like they fall into the philharmonic organizational model. Complicated pieces of music requiring dozens of players to all be on the same page requires a much different model than the jazz quintet. There’s much less room for improvisation, originality or freedom. (There are probably orchestral musicians who will take exception to this characterization; I’m calling it like I see it from the cheap seats.) And, there’s one guy up front who is running the show, whose job is to keep all of those dozens of players on the same page, to facilitate communications. Somehow, the orchestral model doesn’t feel much like a self-organizing team, either. The first violin may be the best violinist in the orchestra, but they don’t get to perform free-wheeling solos. I’ve never heard of an orchestra getting together for a jam session. But I have heard of teams that organize their work based on the developers available, rather than organizing the developers based on the work required. I have heard of teams where desired functionality is deferred – or worse yet, schedules are missed – because one critical person doesn’t have any bandwidth available. I’ve heard of teams where people simply don’t have the big picture, because there is too much communication overhead for everyone to be aware of everything that is happening on a project. I once heard Paul Rayner say something to the effect of “you have a process that is perfectly designed to give you exactly the results you have.” Given a choice, I want a process that’s much more like jazz than orchestral music. I want a process that doesn’t burden me with lots of forms and checkboxes and stuff. Give me the simplest, most lightweight process that will work – and a smaller team of the best developers I can find. This seems like the kind of process that will get the kind of result I want to be part of.

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