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  • Transform Your Portal Experience and Optimize Online Engagement

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Does your portal environment foster collaboration between your business and your customers? Are you effectively managing your customer, employee, and partner relationships and engagement? Can your users access information through Web, mobile, and social channels? Online engagement solutions give organizations the ability to listen and respond to their customers, provide targeted experiences, and encourage interaction among customers and employees.Join us for a webcast on Thursday, April 12, 2012 at 10 a.m. PT / 1 p.m. ET, where Sachin Agarwal, Senior Director of Product Management and Kellsey Ruppel, Senior Product Marketing Manager for Oracle WebCenter, will tell you how to transform your portal experience and optimize online engagement. With Oracle WebCenter, you can: Deliver an optimized online experience for your users Create contextually relevant, targeted online experiences Provide intuitive and secure access to back-office applications Manage and moderate interactive, multichannel social interactions Register today and learn how to make your portals more interactive and engaging across multiple channels.

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  • Oracle OpenWorld Preview: Let's Get Social and Interactive

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} On this blog, we often write about getting social and interactive.  Usually, we’re talking about how to create a social business or how to make the customer experience more social and interactive.  Today’s topic is about getting social and interactive as well. But this time we’re talking about getting social and interactive the old fashioned way, face-to-face at Oracle OpenWorld with fellow Oracle WebCenter customers, partners and experts and the broader Oracle community.  Here are some great ways to get social at OpenWorld outside of the exhibition halls and meeting rooms: Oracle OpenWorld Welcome Reception - Sponsored by FujitsuSunday, September 30, 7:00 p.m.–8:30 p.m.Yerba Buena Gardens & Howard Street Tent You’ll definitely want to attend the Opening Ceremonies for Oracle OpenWorld 2012 on Sunday, September 30. Centered in Yerba Buena Gardens (YBG) and shimmying out to other venues, the Opening Ceremonies are not to be missed. Join other attendees for great food and drink, energizing music, networking opportunities, and more. While you’re at YBG (home of ORACLE TEAM USA’s America’s Cup Pavilion), be sure to meet the sailors who will be defending the 34th America’s Cup in 2013. Get a good look at the 161-year old Trophy itself—the oldest trophy still being contested in international sport. And at the AC72 boat display, view a model of the largest wingsail ever built. Oracle WebCenter Customer Appreciation ReceptionTuesday, October 2, 6:30 p.m.—9:30 p.m.The Palace Hotel, Rallston BallroomThose Oracle WebCenter customers who’ve RSVP’d to attend the Oracle WebCenter Customer Appreciation Reception shouldn’t miss this private cocktail reception at one of San Francisco’s finest hotels. Sponsored by Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream, this evening will provide plenty of time to interact with other WebCenter customers, partners and employees over hors d'oeuvres and cocktails. Oracle Appreciation Event – Sponsored by CSC, Fujitsu and IntelWednesday, October 3, 7:30 p.m.—1:00 a.m.Treasure Island, San Francisco On Wednesday night October 3, Treasure Island will be engineered to rock as the Oracle Appreciation Event gets revved up and attendees get rolling. As always at the Oracle Appreciation Event, there will be unlimited refreshments, fun and games, the most awesome views of San Francisco from just about anywhere, and top notch entertainment.  Past performers read like a veritable who’s who of the rock and roll elite. Join us—it's our way of saying thanks to you for supporting Oracle and our flagship conference. Complimentary shuttle service to and from Treasure Island will be provided, so all you have to worry about is having a rocking night of your own. Oracle OpenWorld Music FestivalSeptember 30-October 4, Check schedule for venues and times.Oracle presents the first annual Oracle OpenWorld Musical Festival, featuring some of today’s breakthrough musicians from around the country and the world including Macy Gray, Joss Stone, Jimmy Cliff and The Hives. It’s five nights of back-to-back performances in the heart of San Francisco. Registered Oracle conference attendees get free admission, so remember your badge when you head to a show. With limited space at some venues, these concerts are first-come, first-served. So mark your calendars and get ready for the music to begin. See you there!I hope this give you an idea of the many opportunities to socialize and interact with the Oracle community at OpenWorld, and if you’re a music lover like me, you’re in for a special treat as we debut our first annual Oracle OpenWorld Music Festival.  Check out the links below for more information on these events and the many featured performers: Reflections from the Young Prisms A Brief Soul Session with Joss Stone Mixing It Up with Blues Mix Red Meat’s Music is Rare and Well Done The English Beat’s Dave Wakeling Gets Philosophical Top Ten Reasons to Attend the Oracle Appreciation Event There’s Magic in the Air, There’ll Be Music Everywhere Looking forward to seeing you at OpenWorld!

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  • You're Invited to a TEAM Informatics Webinar

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The following is a guest post by Wayne Boerger, Product Manager at TEAM Informatics, an Oracle partner. TEAM Informatics is a key Oracle partner in the WebCenter space. For the last 13 years, we have been constantly focused on adding value to your Oracle WebCenter investment and most recently, customers have been asking how they can take advantage of the Web Experience Management capabilities in WebCenter Sites.  TEAM is happy to announce the WebCenter Sites Connector, which allows you to continue to use WebCenter Content as your strategic enterprise repository for unstructured content while also using that content within the WebCenter Sites delivery model.  Taking advantage of both best-of-breed tools will supercharge your web marketing and streamline your workflow for getting you there.On Tuesday, March 27, TEAM is hosting a webinar to provide more details about why it’s a great time to move forward with WebCenter Sites and TEAM’s WebCenter Sites Connector.  Choose from one of two sessions to fit your schedule.  Hope to see you there!!Session 1 – March 27, 10 AM CDT/8 AM PDT – Register HERE.Session 2 – March 27, 5 PM CDT/ 3 PM PDT – Register HERE.

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  • The Numbers of Customer Experience

    - by Christie Flanagan
    This week, we’ll be continuing our conversations about Customer Experience (CX) on the Oracle WebCenter blog.  While we all know that customer experience is critically important for acquiring new customers and engendering long term brand loyalty, I thought we could kick this week off by taking a look at the numbers of customer experience.   I’m sure you’ll agree that nothing quite puts things into perspective like numbers and figures. A whopping 86% of consumers say that they are willing to pay more for a better customer experience.  But many companies are failing to step up to the challenge.  And when companies fail deliver on customer experience expectations, they leave money on the table. A huge percentage of customers, 89%, begin doing business with a competitor following a poor customer experience. Breaking up isn’t hard to do and today’s empowered customers have no qualms about taking their business elsewhere when their expectations for customer experience are not met. Over a quarter of consumers, 26%, posted a negative comment on a social networking site like Facebook or Twitter following a poor customer experience. Today, individual customer service failures have the ability to easily snowball.  An unsatisfied customer has the ability to easily share their rancor with their entire social network and chip away at your brand’s reputation. A large number of consumers, 79%,  who shared complaints about poor customer experience online had their complaints ignored.  Companies ignore customer complaints at their own peril.  And unsatisfied customers, when handled effectively, have the potential to become advocates for your brand.  Of the 21% of consumers who did get responses to complaints, more than half had positive reactions to the same company about which they were previously complaining. Half of consumers will give a brand only a week to respond to a question before they stop doing business with them.  The clock is ticking when customers have questions about your brand and a week is an eternity in the realm of customer experience.  The source for these stats is the 2011 Customer Experience Impact (CEI) Report, which explores the relationship between consumers and brands.  The report is based on a survey commissioned by RightNow (acquired by Oracle in 2012) and conducted by Harris Interactive. If you’re interested in seeing more facts and figures about customer experience, download the full report.

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  • WebCenter News, Best Practices & Resources: Check Out the Latest Oracle WebCenter Newsletter

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Check out the latest edition of the Oracle Information InDepth Newsletter featuring the latest Oracle WebCenter news, best practices and resources. In this issue, you’ll find: Five best practices for application integration from Oracle expert, John Brunswick A video demonstrating how to employ the advanced segmentation and targeting features in Oracle WebCenter Sites The latest webcasts and events on how to engage your customers and empower your business with Oracle WebCenter Want to get the newsletter delivered directly to your inbox? Subscribe here.

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  • Google indexed my main site's content under subdomains

    - by Christie Angelwitch
    Google is indexing top level domain content as though it belongs on subdomains and I want to disable this. My site has wildcards enabled and we also have two subdomains with unique content. The first subdomain serves as a blog, the second one has only one page. Both have backlinks. Google has indexed content from the main site under the subdomains as well. Let's say that we have a page at example.com/page.html . The same page has also been indexed as subdomain.example.com/page.html as well and sometimes ranks better than the one located at the main site. The thing is that we never placed this content at the subdomain. I've thought about adding canonical tags at the subdomains to help with the duplicate content issue. How can I stop Google from indexing those pages? I don't even know how Google found those, since we never placed them at the subdomains.

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  • Get Ready for Anytime, Anywhere Engagement

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Are you ready for 2015?  According to IDC, 2015 is the year when more users are projected to access the internet using mobile devices than with PC’s or other wired devices.  It’s no doubt that mobile devices are a critical means of communication today, and are on track to become increasingly more important in the coming years. However, device formats are so varied that delivering a mobile web experience that will engage site visitors and enhance your brand can be a daunting task. Solutions that empower organizations to easily extend their web presence to the mobile channel, while saving significant time and effort in managing mobile sites, are now essential in our ever connected mobile world. So what are some of the things organizations should look for in such a solution? Mobile device form factors, networks, protocols, and browsers vary widely, and reformatting web content for thousands of different device and software combinations is a prohibitive task. An effective mobile solution can make this process seamless by automatically formatting designated web content for mobile delivery.  By automatically detecting a site visitor’s device configuration, the selected web content can be sized and formatted for optimal display on that particular device. This can save tremendous time involved in building, formatting, and maintaining individual websites or mobile applications for different mobile devices. It’s not enough to simply support the thousands of different mobile device types that are out there. It’s also critical to make it easy for marketers and other business users to manage mobile sites and mobile content. Those responsible for maintaining an organization’s web and mobile experiences need the ability to edit content using rich text editor tools and then preview that content directly in the context of the mobile website and the traditional website, ideally from the same business user interface. Powerful capabilities such as these make managing the web experience for mobile devices easy, even with frequently changing content, across a multitude of different devices. This saves tremendous time involved in building, formatting, and maintaining individual websites or mobile applications for different mobile devices. When content or business needs change, the business user needs only to change site content once, and it is seamlessly deployed to the web and all mobile channels.Geo-location is another critical input to making the online experience engaging and relevant for web visitors who are increasingly mobile. A mobile solution should enable use of device GPS data to deliver location-based content and services to mobile website visitors. Organizations can provide mobile site visitors with location-sensitive search results, location-based offers and recommendations, integration of maps and directions into site content, and much more – all critical for meeting the needs of those on the go.To hear more about how mobile is changing the game, check out our recent webcast with Ted Schadler, Vice President, Principal Analyst, Forrester, where he discussed why mobile is the new face of engagement, or learn more about how to extend your web presence to the mobile channel with Oracle WebCenter Sites and Oracle WebCenter Sites Mobility Server.

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  • Leading Analyst Firm Positions Oracle in Leaders Quadrant for Web Content Management

    - by Christie Flanagan
    Gartner, Inc. has named Oracle a Leader in its latest “Magic Quadrant for Web Content Management.” Gartner’s Magic Quadrants position vendors within a particular quadrant based on their completeness of vision and their ability to execute on that vision. According to Gartner, “WCM plays an increasingly important role in business performance. It has become the central point of coordination for initiatives involving the enterprise's online presence, and these initiatives have become more sophisticated and more important to enterprises' business strategies. Thus, WCM is key for organizations wishing to execute a strategy of OCO (online channel optimization) that embraces areas such as customer experience management, e-commerce, digital marketing, multichannel marketing and website consolidation.” Gartner continued, “Leaders should drive market transformation. Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clear vision and a thorough appreciation of the broader context of OCO. They have strong channel partners, a presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technologies or vertical markets. Leaders are aware of the ecosystem in which their offerings need to fit. Leaders can: demonstrate enterprise deployments’ offer integration with other business applications and content repositories; provide a vertical-process or horizontal-solution focus.” Oracle WebCenter, the engagement platform powering exceptional experiences for customers, employees and partners, connects people and information by bringing together the most complete portfolio of portal, Web experience management, content, social, and collaboration technologies into a single integrated product suite. Oracle WebCenter also provides the foundation for Oracle Fusion Middleware and Oracle Fusion Applications to deliver a next-generation user experience.  To see the latest reports, webcasts and demonstrations about Oracle's web experience management solution, Oracle WebCenter Sites, please visit our Connected Customer Experience Resource Center.

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  • Segmentation and Targeting: Your Tools for Personalizing the Online Customer Experience

    - by Christie Flanagan
    In order to deliver the kind of personalized and engaging online experiences that customers expect today, look to segmentation and targeting.  Segmentation is the practice of dividing your site visitors into distinct groups based on shared characteristics or behavior – for example, a segment may consist of site visitors who have visited pages related to certain product type, or they may consist of visitors within the same age group or geographic area.  The idea is that those within a segment are more likely to have common needs, problems or interests that can be served by your business. Targeting is the process by which the most relevant content, whether an article promotion or other piece of content, is delivered to your visitors based on their segment membership. Segmentation and targeting are used to drive greater engagement on your web presence by delivering content to your site visitors that is tailored to their interests, behavior or other attributes.  You may have a number of different goals for your segmentation and targeting efforts: Up-sell or cross-sell to your customers Conduct A/B testing on your offers and creative Offer discounts, promotions or other incentives for the time and duration that you specify Make is easier to find relevant information about products and services Create premium content model There are two different approaches you can take toward segmentation and targeting for you online customer experience initiatives. The first is more of a manual process, in which marketers manage the process of determining which segments to create and which content to target to those segments. The benefit of this approach is that it gives marketers a high level of control over the whole process which works well when you have a thorough understanding of your segments and which content is most likely to serve their needs.  Tools for marketer managed segmentation and targeting are often built right in to your WEM platform, as they are with Oracle WebCenter Sites. The downside is that the more segments and content that you have, the more time consuming and complicated in can be to manage manually.The second approach relies on predictive intelligence to automate the segmentation and targeting process.  This allows optimization of the process to occur in real time. This approach helps reduce the burden of manual segmentation and targeting and can result in new insights into segments that you may never have thought of on your own.  It also provides you with the capability to quickly test new offers and promotions on your site.  Predictive segmentation and targeting can be achieved by using Oracle WebCenter Sites and Oracle Real-Time Decisions together. *****Get a taste for how Oracle WebCenter Sites and Oracle Real-Time Decisions combine to deliver powerful capabilities for predictive segmentation and targeting by watching this on demand webcast introducing Oracle WebCenter Sites 11g or by reading IDC’s take on the latest release of Oracle’s web experience management solution.  Be sure to return to the Oracle WebCenter blog on Thursday for a closer look at how to optimize the online customer experience using these two products together.

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  • Creating Engaging Online Experiences is Easy and Intuitive for Marketers with Oracle WebCenter Sites 11g

    - by Christie Flanagan
    Last month, we announced the availability of Oracle WebCenter Sites 11g, the latest release of our web experience management solution. This new release is really geared toward enabling marketers and business users to drive customer acquisition and brand loyalty by simplifying the whole process of creating, managing and optimizing engaging online experiences.  To show you just how this works, we’ve created the video below which takes you through the tasks a typical marketer might execute using Oracle WebCenter Sites to manage their online presence -- everything from page editing to page creation, right on through to optimizing the mobile experience and moderating user-generated comments and reviews is covered here. I hope this video has give you a flavor for just how easy and intuitive it is for marketers and other business users to manage engaging and interactive online experiences using Oracle WebCenter Sites.  To see more about the new release, please check out the recording of our launch webcast. On Demand Webcast - Introducing Oracle WebCenter Sites: Transforming the Online Experience Enabling marketers and business users is a key requirement for creating and managing contextually relevant, social, and interactive online experiences. Oracle WebCenter Sites transforms the online experience into one that is simple and intuitive to manage as a content contributor, encourages interaction between site visitors and their social networks, and provides marketers with automated targeting options for optimizing online engagement. View this webcast now to learn more.

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  • You Can Deliver an Engaging Online Experience Across All Phases of the Customer Journey

    - by Christie Flanagan
    Engage. Empower. Optimize. Today’s customers have higher expectations and more choices than ever before.  To succeed in this environment, organizations must deliver an engaging online experience that is personalized, interactive and consistent across all phases of the customer journey. This requires a new approach that connects and optimizes all customer touch points as they research, select and transact with your brand.  Oracle WebCenter Sites combines with other customer experience applications such as Oracle ATG Commerce, Oracle Endeca, Oracle Real-Time Decisions and Siebel CRM to deliver a connected customer experience across your websites and campaigns. Attend this Webcast to learn how Oracle WebCenter: Works with Oracle ATG Commerce and Oracle Endeca to deliver consistent and engaging browsing, shopping and search experiences across all of your customer facing websites Enables you to optimize the performance of your online initiatives through integration with Oracle Real-Time Decisions for automated targeting and segmentation Connects with Siebel CRM to maintain a single view of the customer and integrate campaigns across channels Register now for the Webcast.

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  • What Do Your Customers Want in an Online Experience?

    - by Christie Flanagan
    In a time where customers have an increasing number of choices and an increasing level of control over their relationships with brands, what matters most is engagement. In order to engage your customers online, you need to provide them with a relevant, interactive and multichannel experience.  Check out this video to see the kind of engaging online experience that Oracle WebCenter can power for your customers. Want to learn more?  Visit our Connected Customer Experience Resource Center to: See a demonstration of how easy it is for marketers and other non–technical business users to create and manage online experiences like the one above with Oracle WebCenter Sites Hear Ancestry.com describe how they use Oracle WebCenter Sites to deliver an online experience that converts site visitors into customers and keeps them coming back to learn more about their family histories Hear what analysts are saying about the exciting new and enhanced web experience management capabilities in Oracle WebCenter Sites 11g

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  • How do I improve my incremental-backup performance?

    - by Alistair Bell
    I'm currently using the traditional rsync+cp -al method to create incremental/snapshot backups of our server tree. The backups are going onto a pair of eight-disk towers connected to the backup machine (a Sandy Bridge machine with 16 GB of RAM, running CentOS 5.5) via four eSATA connections (four disks per connection). Each disk is a regular 2 TB disk, so we have 32 TB of disk space connected to the backup machine. We're backing up about 20 TB of data on the servers with this. The problem is that each daily backup is taking more than 24 hours, and the real time-killer isn't the actual rsync, but the time it takes to perform a cp -al of the tree locally on the backup machine. It's taking more than 12 hours just to make the shadow copy of the tree, and as far as I can tell the performance backlog is at the disk (top shows the cp using a lot of RAM but not a lot of CPU and mostly in uninterruptible-sleep state) We have the server data split into four major volumes (and a few minor ones), and each of these backups runs in parallel (with some offsets in the cron to try to get some disks' cp done first). There are two volumes on the backup drive, both striped LVM volumes of 16 TB each. So obviously I need to improve the performance because it's unusable as it stands. The first question is: when CentOS 6 comes out, with support for btrfs, will making snapshots of subvolumes with btrfs substantially increase this performance? The second is: is there a way, with ext3 or something else supported in CentOS 5 or 6, to 'encourage' it to put the directories/inodes in one part of a volume (which could happen to be the part that's on an SSD, via LVM) and the files in another? That would presumably solve the problem, but I don't know of ways to hint ext3 like that.

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  • Outlook slow to open attachments

    - by Alistair McMillan
    When a colleague tries to open attachments in her email (Outlook 2003 talking to an Exchange 2007 server) they talk ages to open. The files are relatively small, all less than 1MB. We've tried creating a new Windows profile for the user and tried creating new Outlook profiles, however that hasn't made any difference. And we've tried accessing her account from someone else's PC, and the attachments open immediately there. The only thing that might provide a clue is that Process Monitor shows Outlook on her PC trying to write the file to a folder within the user's "Temporary Internet Files" folder with FAST I/O DISALLOWED errors. Can't find a lot of useful information on that message online though. What causes the FAST I/O DISALLOWED errors? And would that make opening attachments so incredibly slow that opening a < 1MB file can take a matter of minutes? UPDATE: Discovered that this isn't just an issue with Outlook. Other files being accessed over the network show the same FAST I/O DISALLOWED errors in Process Monitor. The problem is just more noticeable with Outlook, because although other applications take a while to open files it isn't a matter of minutes.

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  • why use mixed-based replication for mysql

    - by Alistair Prestidge
    I am in the process of configuring MySQL replication and am intending to use row-based-replication but I was also reading up about mixed-based replication. This is where statement-based is the default and then for certain circumstances (http://dev.mysql.com/doc/refman/5.1/en/binary-log-mixed.html) MySQL will switch to row-based. The list is quit vast on when it will switch to row-based. My questions are: Does any one use mixed? If yes why did you chose this over just using one or the other? Thanks in advance

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  • freebsd does not recognise that php was installed via ports

    - by Alistair Prestidge
    I have php 5.2.12 installed on FreeBSD 8.0-STABLE. It was installed from ports and I am trying to upgrade it to 5.3.2. However for some reason my system is not recognising that php was installed via ports. When I run "pkg_version" the list does not include php it does however include all the extensions that I have installed. I have even tried to do "make deinstall" on "/usr/ports/lang/php5" it told me that the port had been deinstalled but php still appears to be working correctly i.e "php -v" works any ideas on how this port has become de attached from the ports system? and how I can get the ports system to recognise that it installed php?

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  • Mapped drives not showing in first run of Windows Explorer

    - by Alistair McMillan
    We have a couple of users whose mapped drives don't always appear in Windows Explorer when they initially log in. "net use" shows the drives are mapped correctly and they can see them in File Open dialogs in other applications. However they don't appear in Windows Explorer. The current workaround we have is to kill Windows Explorer and then immediately start it again, then they do reliably appear. Any ideas?

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  • Is there a quick way to create a Windows shortcut to a file without it validating the path?

    - by Alistair McMillan
    Trying to create a shortcut for someone else. It needs to point to files on one of their mapped drives. Instead of waiting for them to be available and create the shortcut on their PC, I was hoping to just create the shortcut on my PC and then transfer it over to their PC. However Windows tries to validate the path as you create the shortcut and since I don't have access to the same files it is throwing up an error and won't create the shortcut. Is there a way to create a shortcut without the path being validated?

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  • Shared printer hosted by Windows 7 to XP peers [closed]

    - by Alistair Knock
    Possible Duplicate: Add Network Printer drivers in Windows 7/Server 2008 R2? A Canon Pixma ip4600 installed all by itself when connected to a Windows 7-64 bit machine. I then updated it with the add-on Canon provide to give additional functionality. I then wish to share it with a box which is running Windows XP 32-bit. The XP box can see the printer but can't find a driver from the 7 machine, which is fine. I ask the 7 machine to get the x86 drivers, but it can't. I install the 32-bit XP drivers on the XP machine, but unlike previous Canon drivers (which unzip to give an .inf file), they assume a local printer and partially give up. I find the .inf file in the Program files\CanonBJ\... directory. Neither the XP machine, nor the 7 machine when the CanonBJ directory is shared to it, is happy with the .inf file. I attempt to install the 32-bit drivers on the 64-bit 7 machine, which, understandably, fail. Where do we go from here? (I apologise for posting in the first-person, I'm not sure why this was)

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  • How do we keep Active Directory resilient across multiple sites?

    - by Alistair Bell
    I handle much of the IT for a company of around 100 people, spread across about five sites worldwide. We're using Active Directory for authentication, mostly served to Linux (CentOS 5) systems via LDAP. We've been suffering through a spate of events where the IP tunnel between the two major sites goes down and the secondary domain controller at one site can't contact the primary domain controller at the other. It seems that the secondary domain controller starts denying user authentication within minutes of losing connectivity to the primary. How do we make the secondary domain controller more resilient to downtime? Is there a way for it to cache the entire directory and/or at least keep enough information locally to survive a multi-hour disconnection? (We're all in a single organizational unit if that makes any difference.) (The servers here are Windows Server 2003; don't assume that we set this up correctly. I'm a software engineer, not an IT specialist.)

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  • Scanned JPEGs are large and slow to load - can they be optimized losslessly?

    - by Alistair Knock
    I have hundreds of JPEG photographs which were scanned about 5 years ago from negative using a Konica Minolta DiMAGE Scan Dual IV. The dimensions are ~4500x3000, and the filesize is around 12Mb, compared to shots from a DSLR with dimensions of 3000x2300 and filesize of 2-4Mb (actually, these are the output from a RAW convertor). The filesize is obviously quite a big difference, but the issue that's bothering me is that the (perceived) loading time is at least 10 times slower. Is this size/speed discrepancy likely to be because the scanner software saved the JPEGs inefficiently / using an old compression format, or is it simply that the scanned negatives contain much more "detail" (in the form of grain/noise) than the digital images? If the former, is there a way to losslessly optimize them? I've tried re-exporting the scanned files to full size JPEG from my RAW software but the filesize is pretty much the same. Both files will have been saved at 100 quality.

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  • Meet the WebCenter Product Marketing Team!

    - by Kellsey Ruppel
    As we wrap up this week recapping all the great things that happened at Oracle OpenWorld, we thought we'd share with our community the faces behind this blog and the Oracle WebCenter Product Marketing team! With the majority of the team working remotely, OpenWorld is the one time we are all together for an entire week. L to R: Lance Shaw (WebCenter Content), Christie Flanagan (WebCenter Sites), Peggy Chen (leads WebCenter product marketing), Kellsey Ruppel (WebCenter Portal & Oracle Social Network), & Michael Snow (WebCenter Suite).

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  • VBA ActiveX controls grow in size over Remote Desktop Connection

    - by Alistair Knock
    We have an Excel workbook with a number of ActiveX controls, running in Excel 2003 on Windows XP. When connecting using Remote Desktop, the ActiveX controls change font, sometimes font size, and sometimes orientation (in the case of a spinner control). This happens on first connection and also as the workbook is used - some of the controls then enlarge in size, often overlapping other controls and part of the workbook. I read somewhere this may be caused by improper connection management (not closing them) leading to increasing memory usage; are there other reasons why the display is so different over Remote Desktop and are there workarounds? (the properties of each control usually remain the same, so force-resizing them doesn't always have an effect)

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  • Opacity CSS not working in IE8

    - by Alistair Christie
    I'm using CSS to indicate the trigger text for a jQuery slide-down section: i.e. when you hover over the trigger text the cursor changes to a pointer and the opacity of the trigger text is reduced to indicate that the text has a click action. This works fine in Firefox and Chrome, but in IE8 the opacity doesn't change. I've tried a variety of CSS settings without any success. For example HTML: <h3 class="slidedownTrigger">This is the trigger text</h3> CSS: .slidedownTrigger {     cursor: pointer;     -ms-filter: “progid:DXImageTransform.Microsoft.Alpha(Opacity=75)”;     filter: alpha(opacity=75);     -khtml-opacity: 0.75;     -moz-opacity: 0.75;     opacity: 0.75; } What's stopping IE changing the opacity? Note: I've tried this on a variety of different elements, swapping round the order of the CSS statements, and just using the IE ones on their own. I've also tried using -ms-filter: "alpha(opacity=75)"; but with no success. I've run out of things to try to get opacity modification working in IE8. Any ideas?

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