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  • What would be a best way to code a rudimentary LIMS?

    - by Sam
    Hi, I hope that I am asking the right question at right place. If not, please do not hesitate to point me to the right place. I am working in a laboratory, where computers/programming/programmers are all used only as support. But I believe that we need better information organization and management. Given the diverse information generated in the lab I believe that we need some sort of Laboratory Information Management System. Is there a good starting point to do this? I am myself not a trained programmer. I can code reasonably well in python and R, and if necessary I can learn MySql, php.

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  • Address extraction from emails in Java

    - by Hans Klock
    I'm looking for an Java open-source library which is able to extract address information from a (German) email (signature). The library should find name street city, city code/postal code email tel/fax address-parser.com is an commercial product, but an free (albeit simple) library would be great. stackoverflow.com/questions/16413/parse-usable-street-address-city-state-zip-from-a-string is asking for something similar, but my problem is broader because the address information is hidden in a complete email. And there isn't a solution either... Any ideas?

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  • Any Java library for address extraction from emails?

    - by Hans Klock
    I'm looking for an Java open-source library which is able to extract address information from a (German) email (signature). The library should find name street city, city code/postal code email tel/fax address-parser.com is an commercial product, but a free (albeit simple) library would be great. stackoverflow.com/questions/16413/parse-usable-street-address-city-state-zip-from-a-string is asking for something similar, but my problem is broader because the address information is hidden in a complete email. And there isn't a solution either... Any ideas?

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  • The Information Driven Value Chain - Part 2

    - by Paul Homchick
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Name="Colorful Shading Accent 5"/ UnhideWhenUsed="false" Name="Colorful List Accent 5"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/ UnhideWhenUsed="false" Name="Light Shading Accent 6"/ UnhideWhenUsed="false" Name="Light List Accent 6"/ UnhideWhenUsed="false" Name="Light Grid Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/ UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/ UnhideWhenUsed="false" Name="Dark List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/ UnhideWhenUsed="false" Name="Colorful List Accent 6"/ UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/ UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/ UnhideWhenUsed="false" QFormat="true" Name="Book Title"/ /* Font Definitions */ @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin-top:0in; margin-right:0in; margin-bottom:10.0pt; margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} .MsoPapDefault {mso-style-type:export-only; margin-bottom:10.0pt; line-height:115%;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -- /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} In the first installment of this series, we looked at how companies have been set adrift down a churning  rapids of fast moving data, and how their supply chains (which used to be only about purchasing and logistics) had grown into value chains encompassing everything from their supplier's vendors all the way to the end consumer. This time we will look at the way investments have been made in enterprise software in an effort to create and manage value, and how Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} systems are moving from a controlled-process approach design towards gathering and using dynamically using information. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • The Information Driven Value Chain - Part 1

    - by Paul Homchick
    One hundred years ago, there were places on Earth that no man had ever seen.  Today, a man standing in one of those places can instantaneously communicate with someone who may be strolling down the street on his way to lunch half way around the globe.  Our world is shrinking and becoming virtual. It is a world of incredible bounty and speed where we can get a product delivered to us anywhere on earth within a day or two. However, this world is also one of challenge where volatility, uncertainty, risk and chaos are our daily companions. To prosper amid the realities of this new world, the enterprise needs a business model. Globalization and instant communications demand greater operational flexibility than ever before. Extended supply chains have elevated the management of risk to a central concern, and regulatory demands from multiple governments place an increasing burden of compliance on companies. Finally, the speed of today's business requires continuous innovation to keep from falling behind the global competition.

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  • New Oracle Information Rights Management release (11.1.1.3)

    - by Simon Thorpe
    Just released is the latest version of the market leading document security technology from Oracle. Oracle IRM 11g is the result of over 12 years of development and innovation to allow customers to provide persistent security to their most confidential documents and emails. This latest release continues our refinement of the technology and features the following; Continued improvements to the web based Oracle IRM Management Website New features in the out of the box classification model New Java APIs improving application integration support Support for DB2 as the IRM database. Over the coming months we will see more releases from this technology as we improve format support, platform support and continue the strategy to for Oracle IRM as the most secure, scalable and usable document security solution in the market. Want to learn more about Oracle IRM? View our video presentation and demonstration or try using it for your self via our simple online self service demo. Keep up to date on Oracle via this blog or on our Twitter, YouTube and Facebook pages.

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  • How do you deal with information overload?

    - by talonx
    There are so many (good) programming blogs out there. Some of them are consistent in what they post - as in they stick to programming topics. Some of them occasionally post on other unrelated topics. Also, not every programming post might be relevant to me. I might have read one good post once, and not wishing to miss any future good ones - subscribed to the blog. Subscribing to too many blog feeds usually leads to just skimming through all of them (which takes time as well). Another option might be to subscribe to aggregators, like Hacker News - but that too has a huge rate of link accumulation. How do you manage if you wish to keep up with the programming blogosphere and still maintain a good signal to noise ratio?

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  • PostgreSQL to Data-Warehouse: Best approach for near-real-time ETL / extraction of data

    - by belvoir
    Background: I have a PostgreSQL (v8.3) database that is heavily optimized for OLTP. I need to extract data from it on a semi real-time basis (some-one is bound to ask what semi real-time means and the answer is as frequently as I reasonably can but I will be pragmatic, as a benchmark lets say we are hoping for every 15min) and feed it into a data-warehouse. How much data? At peak times we are talking approx 80-100k rows per min hitting the OLTP side, off-peak this will drop significantly to 15-20k. The most frequently updated rows are ~64 bytes each but there are various tables etc so the data is quite diverse and can range up to 4000 bytes per row. The OLTP is active 24x5.5. Best Solution? From what I can piece together the most practical solution is as follows: Create a TRIGGER to write all DML activity to a rotating CSV log file Perform whatever transformations are required Use the native DW data pump tool to efficiently pump the transformed CSV into the DW Why this approach? TRIGGERS allow selective tables to be targeted rather than being system wide + output is configurable (i.e. into a CSV) and are relatively easy to write and deploy. SLONY uses similar approach and overhead is acceptable CSV easy and fast to transform Easy to pump CSV into the DW Alternatives considered .... Using native logging (http://www.postgresql.org/docs/8.3/static/runtime-config-logging.html). Problem with this is it looked very verbose relative to what I needed and was a little trickier to parse and transform. However it could be faster as I presume there is less overhead compared to a TRIGGER. Certainly it would make the admin easier as it is system wide but again, I don't need some of the tables (some are used for persistent storage of JMS messages which I do not want to log) Querying the data directly via an ETL tool such as Talend and pumping it into the DW ... problem is the OLTP schema would need tweaked to support this and that has many negative side-effects Using a tweaked/hacked SLONY - SLONY does a good job of logging and migrating changes to a slave so the conceptual framework is there but the proposed solution just seems easier and cleaner Using the WAL Has anyone done this before? Want to share your thoughts?

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  • Text extraction with java html parsers

    - by zenmonkey
    I want to use an html parser that does the following in a nice, elegant way Extract text (this is most important) Extract links, meta keywords Reconstruct original doc (optional but nice feature to have) From my investigation so far jericho seems to fit. Any other open source libraries you guys would recommend?

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  • improving data extraction from text file in Java

    - by owca
    I have CSV file with sample data in this form : 220 30 255 0 0 Javascript 200 20 0 255 128 Thinking in java , where the first column is height, second thickness, next three are rgb values for color and last one is title. All need to be treated as separate variables. I have already written my own solution for this, but I'm wondering if there are no better/easier/shorter ways of doing this. Extracted data will then be used to create Book object, throw every Book into array of books and print it with swing. Here's the code : private static Book[] addBook(Book b, Book[] bookTab){ Book[] tmp = bookTab; bookTab = new Book[tmp.length+1]; for(int i = 0; i < tmp.length; i++){ bookTab[i] = tmp[i]; } bookTab[tmp.length] = b; return bookTab; } public static void main(String[] args) { Book[] books = new Book[0]; try { BufferedReader file = new BufferedReader(new FileReader("K:\\books.txt")); String s; while ((s = file.readLine()) != null) { int hei, thick, R, G, B; String tit; hei = Integer.parseInt(s.substring(0, 3).replaceAll(" ", "")); thick = Integer.parseInt(s.substring(4, 6).replaceAll(" ", "")); R = Integer.parseInt(s.substring(10, 13).replaceAll(" ", "")); G = Integer.parseInt(s.substring(14, 17).replaceAll(" ", "")); B = Integer.parseInt(s.substring(18, 21).replaceAll(" ", "")); tit = s.substring(26); System.out.println(tyt+wys+grb+R+G+B); books = addBook(new Book(wys, grb, R, G, B, tyt),books); } file.close(); } catch (IOException e) { //do nothing } }

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  • Jar extraction and verification in BlackBerry

    - by Basilio
    Hi All, The application I am currently working on requires me to extract contents from and verify the authenticity of the signed jar that is stored on the SD Card. In Java [and Android], we have the java.util.jar and java.util.zip classes, that allow to extract jar. However, J2ME or BlackBerry® does not provide support for these packages. I have, however, successfully extracted these using the third party ZipMe library. Can anyone let me know, how to get the signature block from the .DSA/.RSA file to authenticate the jar? I have the certificate that was used to sign the jar as well. This is easily done in Java using the getCertificates() method available in java.util.jar.JarFile. Is there any 3rd party API available that emulates the JarFile for BlackBerry®? Any help in this regard will be deeply appreciated. Thanks & Regards Basilio John Vincent D'souza

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  • feature extraction from acoustic signals

    - by Dolphin
    Hi everyone, It's been a while. I found APIs in Java for extracting features from acoustic audio files and symbolic files separately. But now I have a problem in mapping from low level wav audio features to high level midi features. i.e. I need to write the extracted wav audio features on to midi format. But I cannot think of anything even close to it. Can someone pls provide me some insight as in how I can approach this. Greatly appreciate your responses. Advance thanks

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  • Preserve "long" spaces in PDFBox text extraction

    - by Thilo
    I am using PDFBox to extract text from PDF. The PDF has a tabular structure, which is quite simple and columns are also very widely spaced from each-other This works really well, except that all kinds of horizontal space gets converted into a single space character, so that I cannot tell columns apart anymore (space within words in a column looks just like space between columns). I appreciate that a general solution is very hard, but in this case the columns are really far apart so that having a simple differentiation between "long spaces" and "space between words" would be enough. Is there a way to tell PDFBox to turn horizontal whitespace of more then x inches into something other than a single space? A proportional approach (x inch become y spaces) would also work.

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  • Where can I find more information on "Kinds of Information Systems" [on hold]

    - by arielnmz
    Disclaimer: This is not a Power User question, but rather more of the Computer Enthusiasts kind. Also, I don't know the right site to post this kind of question. I'm writing a paper in which I am asked to mention and describe "5 types of information systems" to which my teacher explained: Like Web, Mobile, etc…, for example… He also said that we're not able to mention and describe those mentioned above. So the question is: What is the right topic to research or look into for more information about these different types of "information systems"?

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  • Extracting information from active directory

    - by Nop at NaDa
    I work in the IT support department of a branch of a huge company. I have to take care of a database with all the users, computers, etc. I'm trying to find a way to automatically update the database as much as possible, but the IT infrastructure guys doesn't give me enough privileges to use Active Directory in order to dump the users, nor they have the time to give me the information that I need. Some days ago I found Active Directory explorer from Sysinternals that allows me to browse through Active Directory, and I found all the information that I need there (username, real name, date when it was created, privileges, company, etc.). Unfortunately I'm unable to export the data to a human readable format. I'm just able to take a snapshot of the whole database in a machine-readable format. Doing the snapshot takes hours and I'm afraid that the infrastructure guys won't like me doing entire snapshots on a regular basis. Do you know of any tool (command-line is preferable) that would allow me to retrieve the values of the keys or export it to XML, CSV, etc?

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  • Windows Server 2008 Task Scheduler Tasks Not Executing

    - by omatase
    I've been having an intermittent problem for some time now with the Windows Task Scheduler that I can't work out. I use the task scheduler to run a C# app I've written that has various plugins used to ensure production systems are working. This task scheduler itself is actually a production system so I have one simple task that executes every 8 minutes to notify an external monitoring system that the task scheduler is still up. If this external service fails to receive an "all-clear" at least once every 15 minutes (or so I don't remember the exact number right now) it will message us that the monitoring system is down. In the past we've had intermittent "down" messages from time to time and each time I've investigated the cause I was unable to find any problems. So this time I wanted to ask the StackOverflow community since it doesn't look like I'll have luck on my own. This morning at 2:32 AM the task fired (exactly 8 minutes after the previous firing) however the task didn't fire again until 3:28. There are no errors that I can see in the Event Viewer at this time. When I look at the Task Scheduler log there are no errors there either. Here is what the log looks like though: Information 6/11/2011 3:28:56 AM 102 Task completed (2) d6cf2412-269e-48bf-9f40-4a863347baad Information 6/11/2011 3:28:56 AM 201 Action completed (2) d6cf2412-269e-48bf-9f40-4a863347baad Information 6/11/2011 3:28:55 AM 129 Created Task Process Info Information 6/11/2011 3:28:55 AM 200 Action started (1) d6cf2412-269e-48bf-9f40-4a863347baad Information 6/11/2011 3:28:55 AM 100 Task Started (1) d6cf2412-269e-48bf-9f40-4a863347baad Information 6/11/2011 3:28:55 AM 319 Task Engine received message to start task (1) Information 6/11/2011 3:28:55 AM 107 Task triggered on scheduler Info d6cf2412-269e-48bf-9f40-4a863347baad Information 6/11/2011 3:28:15 AM 102 Task completed (2) b91fe5ce-39ef-42fb-adbe-bd8be012c00a Information 6/11/2011 3:28:15 AM 201 Action completed (2) b91fe5ce-39ef-42fb-adbe-bd8be012c00a Information 6/11/2011 3:28:15 AM 102 Task completed (2) 556c07dc-2724-4a21-a97e-dc4abd56f94d Information 6/11/2011 3:28:15 AM 201 Action completed (2) 556c07dc-2724-4a21-a97e-dc4abd56f94d Information 6/11/2011 3:28:15 AM 102 Task completed (2) 79328289-f742-49dd-aa0d-c3d05db50895 Information 6/11/2011 3:28:15 AM 201 Action completed (2) 79328289-f742-49dd-aa0d-c3d05db50895 Information 6/11/2011 3:28:15 AM 102 Task completed (2) 19743755-47b6-4b98-9bec-052193be9496 Information 6/11/2011 3:28:15 AM 201 Action completed (2) 19743755-47b6-4b98-9bec-052193be9496 Information 6/11/2011 3:28:15 AM 102 Task completed (2) c165754f-e3e6-4176-a327-11f9c06c39a5 Information 6/11/2011 3:28:15 AM 201 Action completed (2) c165754f-e3e6-4176-a327-11f9c06c39a5 Information 6/11/2011 3:28:15 AM 102 Task completed (2) 0e62ad3e-1f6e-40c0-9155-19f0108dee22 Information 6/11/2011 3:28:15 AM 201 Action completed (2) 0e62ad3e-1f6e-40c0-9155-19f0108dee22 Information 6/11/2011 3:28:10 AM 129 Created Task Process Info Information 6/11/2011 3:28:10 AM 200 Action started (1) 0e62ad3e-1f6e-40c0-9155-19f0108dee22 Information 6/11/2011 3:28:10 AM 129 Created Task Process Info Information 6/11/2011 3:28:10 AM 200 Action started (1) c165754f-e3e6-4176-a327-11f9c06c39a5 Information 6/11/2011 3:28:10 AM 129 Created Task Process Info Information 6/11/2011 3:28:10 AM 200 Action started (1) 19743755-47b6-4b98-9bec-052193be9496 Information 6/11/2011 3:28:10 AM 129 Created Task Process Info Information 6/11/2011 3:28:10 AM 200 Action started (1) 79328289-f742-49dd-aa0d-c3d05db50895 Information 6/11/2011 3:28:10 AM 129 Created Task Process Info Information 6/11/2011 3:28:10 AM 200 Action started (1) 556c07dc-2724-4a21-a97e-dc4abd56f94d Information 6/11/2011 3:28:10 AM 129 Created Task Process Info Information 6/11/2011 3:28:10 AM 200 Action started (1) b91fe5ce-39ef-42fb-adbe-bd8be012c00a Information 6/11/2011 3:28:10 AM 100 Task Started (1) 0e62ad3e-1f6e-40c0-9155-19f0108dee22 Information 6/11/2011 3:28:10 AM 319 Task Engine received message to start task (1) Information 6/11/2011 3:28:10 AM 100 Task Started (1) c165754f-e3e6-4176-a327-11f9c06c39a5 Information 6/11/2011 3:28:10 AM 319 Task Engine received message to start task (1) Information 6/11/2011 3:28:10 AM 100 Task Started (1) 19743755-47b6-4b98-9bec-052193be9496 Information 6/11/2011 3:28:10 AM 319 Task Engine received message to start task (1) Information 6/11/2011 3:28:10 AM 100 Task Started (1) 79328289-f742-49dd-aa0d-c3d05db50895 Information 6/11/2011 3:28:10 AM 319 Task Engine received message to start task (1) Information 6/11/2011 3:28:10 AM 100 Task Started (1) 556c07dc-2724-4a21-a97e-dc4abd56f94d Information 6/11/2011 3:28:10 AM 319 Task Engine received message to start task (1) Information 6/11/2011 3:28:10 AM 100 Task Started (1) b91fe5ce-39ef-42fb-adbe-bd8be012c00a Information 6/11/2011 3:28:10 AM 319 Task Engine received message to start task (1) Information 6/11/2011 3:28:10 AM 107 Task triggered on scheduler Info 0e62ad3e-1f6e-40c0-9155-19f0108dee22 Information 6/11/2011 3:28:10 AM 107 Task triggered on scheduler Info c165754f-e3e6-4176-a327-11f9c06c39a5 Information 6/11/2011 3:28:10 AM 107 Task triggered on scheduler Info 19743755-47b6-4b98-9bec-052193be9496 Information 6/11/2011 3:28:10 AM 107 Task triggered on scheduler Info 79328289-f742-49dd-aa0d-c3d05db50895 Information 6/11/2011 3:28:10 AM 107 Task triggered on scheduler Info 556c07dc-2724-4a21-a97e-dc4abd56f94d Information 6/11/2011 3:28:10 AM 107 Task triggered on scheduler Info b91fe5ce-39ef-42fb-adbe-bd8be012c00a Information 6/11/2011 2:32:56 AM 102 Task completed (2) 16e4f2c3-a340-410a-9c14-4bfe0861fdd5 Information 6/11/2011 2:32:56 AM 201 Action completed (2) 16e4f2c3-a340-410a-9c14-4bfe0861fdd5 Information 6/11/2011 2:32:55 AM 129 Created Task Process Info Information 6/11/2011 2:32:55 AM 200 Action started (1) 16e4f2c3-a340-410a-9c14-4bfe0861fdd5 Information 6/11/2011 2:32:55 AM 100 Task Started (1) 16e4f2c3-a340-410a-9c14-4bfe0861fdd5 Information 6/11/2011 2:32:55 AM 319 Task Engine received message to start task (1) Information 6/11/2011 2:32:55 AM 107 Task triggered on scheduler Info 16e4f2c3-a340-410a-9c14-4bfe0861fdd5 Seems kind of strange. I also have two other C# apps that run and check something each hour on the hour using task scheduler. If I look at the history for those I can see that they didn't execute at 3 AM either! They all waited until 3:28 to start as well. If I look at "tasks completed" in the Event Viewer it shows that only one task was able to run between the 2:32 AM to 3:28 AM time period. The task was "\Microsoft\Windows\RAC\RACAgent" And here's what it looked like: Information 6/11/2011 3:18:09 AM 102 Task completed (2) 00c53a85-ba20-4666-80db-fbbe2492c0ad Information 6/11/2011 3:18:09 AM 201 Action completed (2) 00c53a85-ba20-4666-80db-fbbe2492c0ad Information 6/11/2011 3:18:08 AM 129 Created Task Process Info Information 6/11/2011 3:18:08 AM 200 Action started (1) 00c53a85-ba20-4666-80db-fbbe2492c0ad Information 6/11/2011 3:18:08 AM 100 Task Started (1) 00c53a85-ba20-4666-80db-fbbe2492c0ad Information 6/11/2011 3:18:08 AM 319 Task Engine received message to start task (1) I appreciate any ideas anyone may have.

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  • Oracle BI Server Modeling, Part 1- Designing a Query Factory

    - by bob.ertl(at)oracle.com
      Welcome to Oracle BI Development's BI Foundation blog, focused on helping you get the most value from your Oracle Business Intelligence Enterprise Edition (BI EE) platform deployments.  In my first series of posts, I plan to show developers the concepts and best practices for modeling in the Common Enterprise Information Model (CEIM), the semantic layer of Oracle BI EE.  In this segment, I will lay the groundwork for the modeling concepts.  First, I will cover the big picture of how the BI Server fits into the system, and how the CEIM controls the query processing. Oracle BI EE Query Cycle The purpose of the Oracle BI Server is to bridge the gap between the presentation services and the data sources.  There are typically a variety of data sources in a variety of technologies: relational, normalized transaction systems; relational star-schema data warehouses and marts; multidimensional analytic cubes and financial applications; flat files, Excel files, XML files, and so on. Business datasets can reside in a single type of source, or, most of the time, are spread across various types of sources. Presentation services users are generally business people who need to be able to query that set of sources without any knowledge of technologies, schemas, or how sources are organized in their company. They think of business analysis in terms of measures with specific calculations, hierarchical dimensions for breaking those measures down, and detailed reports of the business transactions themselves.  Most of them create queries without knowing it, by picking a dashboard page and some filters.  Others create their own analysis by selecting metrics and dimensional attributes, and possibly creating additional calculations. The BI Server bridges that gap from simple business terms to technical physical queries by exposing just the business focused measures and dimensional attributes that business people can use in their analyses and dashboards.   After they make their selections and start the analysis, the BI Server plans the best way to query the data sources, writes the optimized sequence of physical queries to those sources, post-processes the results, and presents them to the client as a single result set suitable for tables, pivots and charts. The CEIM is a model that controls the processing of the BI Server.  It provides the subject areas that presentation services exposes for business users to select simplified metrics and dimensional attributes for their analysis.  It models the mappings to the physical data access, the calculations and logical transformations, and the data access security rules.  The CEIM consists of metadata stored in the repository, authored by developers using the Administration Tool client.     Presentation services and other query clients create their queries in BI EE's SQL-92 language, called Logical SQL or LSQL.  The API simply uses ODBC or JDBC to pass the query to the BI Server.  Presentation services writes the LSQL query in terms of the simplified objects presented to the users.  The BI Server creates a query plan, and rewrites the LSQL into fully-detailed SQL or other languages suitable for querying the physical sources.  For example, the LSQL on the left below was rewritten into the physical SQL for an Oracle 11g database on the right. Logical SQL   Physical SQL SELECT "D0 Time"."T02 Per Name Month" saw_0, "D4 Product"."P01  Product" saw_1, "F2 Units"."2-01  Billed Qty  (Sum All)" saw_2 FROM "Sample Sales" ORDER BY saw_0, saw_1       WITH SAWITH0 AS ( select T986.Per_Name_Month as c1, T879.Prod_Dsc as c2,      sum(T835.Units) as c3, T879.Prod_Key as c4 from      Product T879 /* A05 Product */ ,      Time_Mth T986 /* A08 Time Mth */ ,      FactsRev T835 /* A11 Revenue (Billed Time Join) */ where ( T835.Prod_Key = T879.Prod_Key and T835.Bill_Mth = T986.Row_Wid) group by T879.Prod_Dsc, T879.Prod_Key, T986.Per_Name_Month ) select SAWITH0.c1 as c1, SAWITH0.c2 as c2, SAWITH0.c3 as c3 from SAWITH0 order by c1, c2   Probably everybody reading this blog can write SQL or MDX.  However, the trick in designing the CEIM is that you are modeling a query-generation factory.  Rather than hand-crafting individual queries, you model behavior and relationships, thus configuring the BI Server machinery to manufacture millions of different queries in response to random user requests.  This mass production requires a different mindset and approach than when you are designing individual SQL statements in tools such as Oracle SQL Developer, Oracle Hyperion Interactive Reporting (formerly Brio), or Oracle BI Publisher.   The Structure of the Common Enterprise Information Model (CEIM) The CEIM has a unique structure specifically for modeling the relationships and behaviors that fill the gap from logical user requests to physical data source queries and back to the result.  The model divides the functionality into three specialized layers, called Presentation, Business Model and Mapping, and Physical, as shown below. Presentation services clients can generally only see the presentation layer, and the objects in the presentation layer are normally the only ones used in the LSQL request.  When a request comes into the BI Server from presentation services or another client, the relationships and objects in the model allow the BI Server to select the appropriate data sources, create a query plan, and generate the physical queries.  That's the left to right flow in the diagram below.  When the results come back from the data source queries, the right to left relationships in the model show how to transform the results and perform any final calculations and functions that could not be pushed down to the databases.   Business Model Think of the business model as the heart of the CEIM you are designing.  This is where you define the analytic behavior seen by the users, and the superset library of metric and dimension objects available to the user community as a whole.  It also provides the baseline business-friendly names and user-readable dictionary.  For these reasons, it is often called the "logical" model--it is a virtual database schema that persists no data, but can be queried as if it is a database. The business model always has a dimensional shape (more on this in future posts), and its simple shape and terminology hides the complexity of the source data models. Besides hiding complexity and normalizing terminology, this layer adds most of the analytic value, as well.  This is where you define the rich, dimensional behavior of the metrics and complex business calculations, as well as the conformed dimensions and hierarchies.  It contributes to the ease of use for business users, since the dimensional metric definitions apply in any context of filters and drill-downs, and the conformed dimensions enable dashboard-wide filters and guided analysis links that bring context along from one page to the next.  The conformed dimensions also provide a key to hiding the complexity of many sources, including federation of different databases, behind the simple business model. Note that the expression language in this layer is LSQL, so that any expression can be rewritten into any data source's query language at run time.  This is important for federation, where a given logical object can map to several different physical objects in different databases.  It is also important to portability of the CEIM to different database brands, which is a key requirement for Oracle's BI Applications products. Your requirements process with your user community will mostly affect the business model.  This is where you will define most of the things they specifically ask for, such as metric definitions.  For this reason, many of the best-practice methodologies of our consulting partners start with the high-level definition of this layer. Physical Model The physical model connects the business model that meets your users' requirements to the reality of the data sources you have available. In the query factory analogy, think of the physical layer as the bill of materials for generating physical queries.  Every schema, table, column, join, cube, hierarchy, etc., that will appear in any physical query manufactured at run time must be modeled here at design time. Each physical data source will have its own physical model, or "database" object in the CEIM.  The shape of each physical model matches the shape of its physical source.  In other words, if the source is normalized relational, the physical model will mimic that normalized shape.  If it is a hypercube, the physical model will have a hypercube shape.  If it is a flat file, it will have a denormalized tabular shape. To aid in query optimization, the physical layer also tracks the specifics of the database brand and release.  This allows the BI Server to make the most of each physical source's distinct capabilities, writing queries in its syntax, and using its specific functions. This allows the BI Server to push processing work as deep as possible into the physical source, which minimizes data movement and takes full advantage of the database's own optimizer.  For most data sources, native APIs are used to further optimize performance and functionality. The value of having a distinct separation between the logical (business) and physical models is encapsulation of the physical characteristics.  This encapsulation is another enabler of packaged BI applications and federation.  It is also key to hiding the complex shapes and relationships in the physical sources from the end users.  Consider a routine drill-down in the business model: physically, it can require a drill-through where the first query is MDX to a multidimensional cube, followed by the drill-down query in SQL to a normalized relational database.  The only difference from the user's point of view is that the 2nd query added a more detailed dimension level column - everything else was the same. Mappings Within the Business Model and Mapping Layer, the mappings provide the binding from each logical column and join in the dimensional business model, to each of the objects that can provide its data in the physical layer.  When there is more than one option for a physical source, rules in the mappings are applied to the query context to determine which of the data sources should be hit, and how to combine their results if more than one is used.  These rules specify aggregate navigation, vertical partitioning (fragmentation), and horizontal partitioning, any of which can be federated across multiple, heterogeneous sources.  These mappings are usually the most sophisticated part of the CEIM. Presentation You might think of the presentation layer as a set of very simple relational-like views into the business model.  Over ODBC/JDBC, they present a relational catalog consisting of databases, tables and columns.  For business users, presentation services interprets these as subject areas, folders and columns, respectively.  (Note that in 10g, subject areas were called presentation catalogs in the CEIM.  In this blog, I will stick to 11g terminology.)  Generally speaking, presentation services and other clients can query only these objects (there are exceptions for certain clients such as BI Publisher and Essbase Studio). The purpose of the presentation layer is to specialize the business model for different categories of users.  Based on a user's role, they will be restricted to specific subject areas, tables and columns for security.  The breakdown of the model into multiple subject areas organizes the content for users, and subjects superfluous to a particular business role can be hidden from that set of users.  Customized names and descriptions can be used to override the business model names for a specific audience.  Variables in the object names can be used for localization. For these reasons, you are better off thinking of the tables in the presentation layer as folders than as strict relational tables.  The real semantics of tables and how they function is in the business model, and any grouping of columns can be included in any table in the presentation layer.  In 11g, an LSQL query can also span multiple presentation subject areas, as long as they map to the same business model. Other Model Objects There are some objects that apply to multiple layers.  These include security-related objects, such as application roles, users, data filters, and query limits (governors).  There are also variables you can use in parameters and expressions, and initialization blocks for loading their initial values on a static or user session basis.  Finally, there are Multi-User Development (MUD) projects for developers to check out units of work, and objects for the marketing feature used by our packaged customer relationship management (CRM) software.   The Query Factory At this point, you should have a grasp on the query factory concept.  When developing the CEIM model, you are configuring the BI Server to automatically manufacture millions of queries in response to random user requests. You do this by defining the analytic behavior in the business model, mapping that to the physical data sources, and exposing it through the presentation layer's role-based subject areas. While configuring mass production requires a different mindset than when you hand-craft individual SQL or MDX statements, it builds on the modeling and query concepts you already understand. The following posts in this series will walk through the CEIM modeling concepts and best practices in detail.  We will initially review dimensional concepts so you can understand the business model, and then present a pattern-based approach to learning the mappings from a variety of physical schema shapes and deployments to the dimensional model.  Along the way, we will also present the dimensional calculation template, and learn how to configure the many additivity patterns.

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  • Backing up Information Store - Recovering to Different Information Store / RSG

    - by Kip
    Hi All, I have a question on a situation, that hasn't yet arrisen but I wondered the possibilities and how we go about it. Currently we backup our Exchange 2003 Cluster with Backup exec. Currently it is set to backup the Microsoft Information Store on that server and all of the Mailbox Stores beneath it. We have previously used this in conjunction with a recovery storage group on the same server to recover lost mailboxes. However, due to space constrictions on that server ( a seperate issue that is being addressed in the very near future but outside of the scope of this question) we now don't have enough space on that server to do a recovery storage group type restore. Is it possible, to restore an information store, to a different server in the same administrative group (ie first)? By that I mean we have the following: Server1 | First Storage Group | Mailbox Store1/2/3 Could Mailbox Store 1 be restored to: Server2 | First Storage Group | Recovery Storage Group Both servers are under the same Administrative Group Currently for whatever reason ( mainly time) the mailboxes are not being backed up individually. Regards Kip

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  • Required Skill Sets Of A Software Architect

    The question has been asked as to what is the required skill sets of a software architect. The answer to this is that it truly depends. When I state that it depend, it depends on the organization, industry, and skill sets available on the open market and internally within a company. With open ended skill sets even Napoleon Dynamite could be an architect. Napoleon Dynamite’s Skills Pedro: Have you asked anybody yet? Napoleon Dynamite: No, but who would? I don't even have any good skills. Pedro: What do you mean? Napoleon Dynamite: You know, like nunchuck skills, bow hunting skills, computer hacking skills... Girls only want boyfriends who have great skills. Pedro: Aren't you pretty good at drawing, like animals and warriors and stuff? This example might be a little off base but it does illustrate a point. What are the real required skills of a software architect? In my opinion, an architect needs to demonstrate the knowledge of the following three main skill set categories so that they are successful. General Skill Sets of an Architect Basic Engineering Skills Organizational  Skills Interpersonal Skills Basic Engineering Skills are a very large part of what a software architect deal with on a daily bases when designing or updating systems. Think about it, how good would a lead mechanic be if they did not know how to fix or repair cars? They would not be, and that is my point that architects need to have at least some basic skills regarding engineering. The skills listed below are generic in nature because they change from job to job, so in this discussion I am trying to focus more on generalities so that anyone can apply this information to their individual situation. Common Basic Engineering Skills Data Modeling Code Creation Configuration Testing Deployment/Publishing System and Environment Knowledge Organizational Skills If an Architect works for or with an origination then they will need strong organization skills to survive. An architect is no use to a project if the project is missed managed. Additionally, budgets and timelines can really affect a company and their products when established deadlines are repeated not meet. By not meeting these timelines a company is forced to cancel the project and waste all the money and time spent or spend more money until it is completed, if it is ever completed. Common Organizational Skills Project Management Estimation (Cost and Time) Creation and Maintenance of Accepted Standards Interpersonal Skills For me personally Interpersonal skill ranks above the other types of skill sets because an architect can quickly pick up the other two skill sets by communicating with other team/project members so that they are quickly up to speed on a project. Additionally, in order for an architect to manage a project or even derive rough estimates they will more than likely have to consult with others actually working on the code (Programmers/Software Engineers) to get there estimates since they will be the ones actually working on the changes to be implemented. Common Interpersonal Skills Good Communicator Focus on projects success over personal Honors roles within a team Reference: Taylor, R. N., Medvidovic, N., & Dashofy, E. M. (2009). Software architecture: Foundations, theory, and practice Hoboken, NJ: John Wiley & Sons

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  • Sitecore - Rich Text Editor field is not saving information but instead just copying old information

    - by Younes
    We are using Sitecore.NET 5.3.1 (rev. 071114) and we found out a problem. When we are trying to change information in a Rich Text Editor field on the Master database and save the information, this information is not stored and instead the old information appears back into the RTE field. I have been trying this on the Web database on which this is not happening. However, changing this information on the web database feels useless because a publish will just change every information that does not correspond to the data in the Master database in which i just can't edit this field. So I'm having big trouble at this point since this is for one of our bigger customers and they really want this fixxed asap. We (Estate Internet) already have had an open ticket for this problem, but never got the solution. Hope that someone here knows what the problem may be.

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  • System Information (msinfo32.exe) Can't Collect Information

    - by ptanne
    I have Windows XP Pro, service pack 1, IE 6 and 32GB of free space, 75GB total. I have had nothing but trouble after trying to install service pack 2 even though I used System Restore. The installation was incomplete and my computer has never been the same. I attempted to install sp2 four or five times and sp3 once, always with the same result. I've tried reinstalling XP Pro but that didn't fix the problem. My XP Pro disk now has a scratch on it and refuses to work. Dell would not replace it stating that my computer was out of warranty. I'm currently trying Reimage which is supposed to return a computer to the original configuration and replace missing or damaged files. Believe it or not, Ripley, it stops in the middle of the operation and, so far, the Reimage techs haven't been able to figure out why. Of the many problems that I still have is that System Information can't collect information. The Help and Support sections that display system info also don't work. Is there some way that I can fix this? I can't afford to throw my computer away, yet. Thank you for listening, Pam Galvin

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  • Error when installing AppFabric 1.1 on Server 2012 64bit

    - by no9
    I am trying to install AppFabric 1.1 on 64bit Windows Server 2012 R2. All updates have been installed and updates are turned ON .NET Framework 4.0 is installed .NET Framework 3.5 is installed IIS is installed Windows Powershell 3.0 should already be included in Server 2012 I am getting the following error: 2014-03-21 11:02:34, Information Setup ===== Logging started: 2014-03-21 11:02:34+01:00 ===== 2014-03-21 11:02:34, Information Setup File: c:\6c4006b0b3f6dee1bf616f1967\setup.exe 2014-03-21 11:02:34, Information Setup InternalName: Setup.exe 2014-03-21 11:02:34, Information Setup OriginalFilename: Setup.exe 2014-03-21 11:02:34, Information Setup FileVersion: 1.1.2106.32 2014-03-21 11:02:34, Information Setup FileDescription: Setup.exe 2014-03-21 11:02:34, Information Setup Product: Microsoft(R) Windows(R) Server AppFabric 2014-03-21 11:02:34, Information Setup ProductVersion: 1.1.2106.32 2014-03-21 11:02:34, Information Setup Debug: False 2014-03-21 11:02:34, Information Setup Patched: False 2014-03-21 11:02:34, Information Setup PreRelease: False 2014-03-21 11:02:34, Information Setup PrivateBuild: False 2014-03-21 11:02:34, Information Setup SpecialBuild: False 2014-03-21 11:02:34, Information Setup Language: Language Neutral 2014-03-21 11:02:34, Information Setup 2014-03-21 11:02:34, Information Setup OS Name: Windows Server 2012 R2 Standard 2014-03-21 11:02:34, Information Setup OS Edition: ServerStandard 2014-03-21 11:02:34, Information Setup OSVersion: Microsoft Windows NT 6.2.9200.0 2014-03-21 11:02:34, Information Setup CurrentCulture: sl-SI 2014-03-21 11:02:34, Information Setup Processor Architecture: AMD64 2014-03-21 11:02:34, Information Setup Event Registration Source : AppFabric_Setup 2014-03-21 11:02:34, Information Setup 2014-03-21 11:02:34, Information Setup Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : Initiating V1.0 Upgrade module. 2014-03-21 11:02:34, Information Setup Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : V1.0 is not installed. 2014-03-21 11:02:54, Information Setup Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : Initiating V1 Upgrade pre-install. 2014-03-21 11:02:54, Information Setup Microsoft.ApplicationServer.Setup.Upgrade.V1UpgradeSetupModule : V1.0 is not installed, not taking backup. 2014-03-21 11:02:55, Information Setup Executing C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe with commandline -iru. 2014-03-21 11:02:55, Information Setup Return code from aspnet_regiis.exe is 0 2014-03-21 11:02:55, Information Setup Process.Start: C:\Windows\system32\msiexec.exe /quiet /norestart /i "c:\6c4006b0b3f6dee1bf616f1967\Microsoft CCR and DSS Runtime 2008 R3.msi" /l*vx "C:\Users\Administrator\AppData\Local\Temp\AppServerSetup1_1(2014-03-21 11-02-55).log" 2014-03-21 11:02:57, Information Setup Process.ExitCode: 0x00000000 2014-03-21 11:02:57, Information Setup Windows features successfully enabled. 2014-03-21 11:02:57, Information Setup Process.Start: C:\Windows\system32\msiexec.exe /quiet /norestart /i "c:\6c4006b0b3f6dee1bf616f1967\Packages\AppFabric-1.1-for-Windows-Server-64.msi" ADDDEFAULT=Worker,WorkerAdmin,CacheService,CacheAdmin,Setup /l*vx "C:\Users\Administrator\AppData\Local\Temp\AppServerSetup1_1(2014-03-21 11-02-57).log" LOGFILE="C:\Users\Administrator\AppData\Local\Temp\AppServerSetup1_1_CustomActions(2014-03-21 11-02-57).log" INSTALLDIR="C:\Program Files\AppFabric 1.1 for Windows Server" LANGID=en-US 2014-03-21 11:03:45, Information Setup Process.ExitCode: 0x00000643 2014-03-21 11:03:45, Error Setup AppFabric installation failed because installer MSI returned with error code : 1603 2014-03-21 11:03:45, Error Setup 2014-03-21 11:03:45, Error Setup AppFabric installation failed because installer MSI returned with error code : 1603 2014-03-21 11:03:45, Error Setup 2014-03-21 11:03:45, Information Setup Microsoft.ApplicationServer.Setup.Core.SetupException: AppFabric installation failed because installer MSI returned with error code : 1603 2014-03-21 11:03:45, Information Setup at Microsoft.ApplicationServer.Setup.Installer.WindowsInstallerProxy.GenerateAndThrowSetupException(Int32 exitCode, LogEventSource logEventSource) 2014-03-21 11:03:45, Information Setup at Microsoft.ApplicationServer.Setup.Installer.WindowsInstallerProxy.Invoke(LogEventSource logEventSource, InstallMode installMode, String packageIdentity, List`1 updateList, List`1 customArguments) 2014-03-21 11:03:45, Information Setup at Microsoft.ApplicationServer.Setup.Installer.MsiInstaller.InstallSelectedFeatures() 2014-03-21 11:03:45, Information Setup at Microsoft.ApplicationServer.Setup.Installer.MsiInstaller.Install() 2014-03-21 11:03:45, Information Setup at Microsoft.ApplicationServer.Setup.Client.ProgressPage.StartAction() 2014-03-21 11:03:45, Information Setup 2014-03-21 11:03:45, Information Setup === Summary of Actions === 2014-03-21 11:03:45, Information Setup Required Windows components : Completed Successfully 2014-03-21 11:03:45, Information Setup IIS Management Console : Completed Successfully 2014-03-21 11:03:45, Information Setup Microsoft CCR and DSS Runtime 2008 R3 : Completed Successfully 2014-03-21 11:03:45, Information Setup AppFabric 1.1 for Windows Server : Failed 2014-03-21 11:03:45, Information Setup Hosting Services : Failed 2014-03-21 11:03:45, Information Setup Caching Services : Failed 2014-03-21 11:03:45, Information Setup Hosting Administration : Failed 2014-03-21 11:03:45, Information Setup Cache Administration : Failed 2014-03-21 11:03:45, Information Setup Microsoft Update : Skipped 2014-03-21 11:03:45, Information Setup Microsoft Update : Skipped 2014-03-21 11:03:45, Information Setup 2014-03-21 11:03:45, Information Setup ===== Logging stopped: 2014-03-21 11:03:45+01:00 ===== I have tried this solution but no success: http://stackoverflow.com/questions/11205927/appfabric-installation-failed-because-installer-msi-returned-with-error-code-1 My system enviroment variable PSModulesPath has this value: C:\Windows\System32\WindowsPowerShell\v1.0\Modules I have also followed this link with no success: http://jefferytay.wordpress.com/2013/12/11/installing-appfabric-on-windows-server-2012/ Any help would be greatly appreciated !

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  • Quick guide to Oracle IRM 11g: Classification design

    - by Simon Thorpe
    Quick guide to Oracle IRM 11g indexThis is the final article in the quick guide to Oracle IRM. If you've followed everything prior you will now have a fully functional and tested Information Rights Management service. It doesn't matter if you've been following the 10g or 11g guide as this next article is common to both. ContentsWhy this is the most important part... Understanding the classification and standard rights model Identifying business use cases Creating an effective IRM classification modelOne single classification across the entire businessA context for each and every possible granular use caseWhat makes a good context? Deciding on the use of roles in the context Reviewing the features and security for context roles Summary Why this is the most important part...Now the real work begins, installing and getting an IRM system running is as simple as following instructions. However to actually have an IRM technology easily protecting your most sensitive information without interfering with your users existing daily work flows and be able to scale IRM across the entire business, requires thought into how confidential documents are created, used and distributed. This article is going to give you the information you need to ask the business the right questions so that you can deploy your IRM service successfully. The IRM team here at Oracle have over 10 years of experience in helping customers and it is important you understand the following to be successful in securing access to your most confidential information. Whatever you are trying to secure, be it mergers and acquisitions information, engineering intellectual property, health care documentation or financial reports. No matter what type of user is going to access the information, be they employees, contractors or customers, there are common goals you are always trying to achieve.Securing the content at the earliest point possible and do it automatically. Removing the dependency on the user to decide to secure the content reduces the risk of mistakes significantly and therefore results a more secure deployment. K.I.S.S. (Keep It Simple Stupid) Reduce complexity in the rights/classification model. Oracle IRM lets you make changes to access to documents even after they are secured which allows you to start with a simple model and then introduce complexity once you've understood how the technology is going to be used in the business. After an initial learning period you can review your implementation and start to make informed decisions based on user feedback and administration experience. Clearly communicate to the user, when appropriate, any changes to their existing work practice. You must make every effort to make the transition to sealed content as simple as possible. For external users you must help them understand why you are securing the documents and inform them the value of the technology to both your business and them. Before getting into the detail, I must pay homage to Martin White, Vice President of client services in SealedMedia, the company Oracle acquired and who created Oracle IRM. In the SealedMedia years Martin was involved with every single customer and was key to the design of certain aspects of the IRM technology, specifically the context model we will be discussing here. Listening carefully to customers and understanding the flexibility of the IRM technology, Martin taught me all the skills of helping customers build scalable, effective and simple to use IRM deployments. No matter how well the engineering department designed the software, badly designed and poorly executed projects can result in difficult to use and manage, and ultimately insecure solutions. The advice and information that follows was born with Martin and he's still delivering IRM consulting with customers and can be found at www.thinkers.co.uk. It is from Martin and others that Oracle not only has the most advanced, scalable and usable document security solution on the market, but Oracle and their partners have the most experience in delivering successful document security solutions. Understanding the classification and standard rights model The goal of any successful IRM deployment is to balance the increase in security the technology brings without over complicating the way people use secured content and avoid a significant increase in administration and maintenance. With Oracle it is possible to automate the protection of content, deploy the desktop software transparently and use authentication methods such that users can open newly secured content initially unaware the document is any different to an insecure one. That is until of course they attempt to do something for which they don't have any rights, such as copy and paste to an insecure application or try and print. Central to achieving this objective is creating a classification model that is simple to understand and use but also provides the right level of complexity to meet the business needs. In Oracle IRM the term used for each classification is a "context". A context defines the relationship between.A group of related documents The people that use the documents The roles that these people perform The rights that these people need to perform their role The context is the key to the success of Oracle IRM. It provides the separation of the role and rights of a user from the content itself. Documents are sealed to contexts but none of the rights, user or group information is stored within the content itself. Sealing only places information about the location of the IRM server that sealed it, the context applied to the document and a few other pieces of metadata that pertain only to the document. This important separation of rights from content means that millions of documents can be secured against a single classification and a user needs only one right assigned to be able to access all documents. If you have followed all the previous articles in this guide, you will be ready to start defining contexts to which your sensitive information will be protected. But before you even start with IRM, you need to understand how your own business uses and creates sensitive documents and emails. Identifying business use cases Oracle is able to support multiple classification systems, but usually there is one single initial need for the technology which drives a deployment. This need might be to protect sensitive mergers and acquisitions information, engineering intellectual property, financial documents. For this and every subsequent use case you must understand how users create and work with documents, to who they are distributed and how the recipients should interact with them. A successful IRM deployment should start with one well identified use case (we go through some examples towards the end of this article) and then after letting this use case play out in the business, you learn how your users work with content, how well your communication to the business worked and if the classification system you deployed delivered the right balance. It is at this point you can start rolling the technology out further. Creating an effective IRM classification model Once you have selected the initial use case you will address with IRM, you need to design a classification model that defines the access to secured documents within the use case. In Oracle IRM there is an inbuilt classification system called the "context" model. In Oracle IRM 11g it is possible to extend the server to support any rights classification model, but the majority of users who are not using an application integration (such as Oracle IRM within Oracle Beehive) are likely to be starting out with the built in context model. Before looking at creating a classification system with IRM, it is worth reviewing some recognized standards and methods for creating and implementing security policy. A very useful set of documents are the ISO 17799 guidelines and the SANS security policy templates. First task is to create a context against which documents are to be secured. A context consists of a group of related documents (all top secret engineering research), a list of roles (contributors and readers) which define how users can access documents and a list of users (research engineers) who have been given a role allowing them to interact with sealed content. Before even creating the first context it is wise to decide on a philosophy which will dictate the level of granularity, the question is, where do you start? At a department level? By project? By technology? First consider the two ends of the spectrum... One single classification across the entire business Imagine that instead of having separate contexts, one for engineering intellectual property, one for your financial data, one for human resources personally identifiable information, you create one context for all documents across the entire business. Whilst you may have immediate objections, there are some significant benefits in thinking about considering this. Document security classification decisions are simple. You only have one context to chose from! User provisioning is simple, just make sure everyone has a role in the only context in the business. Administration is very low, if you assign rights to groups from the business user repository you probably never have to touch IRM administration again. There are however some obvious downsides to this model.All users in have access to all IRM secured content. So potentially a sales person could access sensitive mergers and acquisition documents, if they can get their hands on a copy that is. You cannot delegate control of different documents to different parts of the business, this may not satisfy your regulatory requirements for the separation and delegation of duties. Changing a users role affects every single document ever secured. Even though it is very unlikely a business would ever use one single context to secure all their sensitive information, thinking about this scenario raises one very important point. Just having one single context and securing all confidential documents to it, whilst incurring some of the problems detailed above, has one huge value. Once secured, IRM protected content can ONLY be accessed by authorized users. Just think of all the sensitive documents in your business today, imagine if you could ensure that only everyone you trust could open them. Even if an employee lost a laptop or someone accidentally sent an email to the wrong recipient, only the right people could open that file. A context for each and every possible granular use case Now let's think about the total opposite of a single context design. What if you created a context for each and every single defined business need and created multiple contexts within this for each level of granularity? Let's take a use case where we need to protect engineering intellectual property. Imagine we have 6 different engineering groups, and in each we have a research department, a design department and manufacturing. The company information security policy defines 3 levels of information sensitivity... restricted, confidential and top secret. Then let's say that each group and department needs to define access to information from both internal and external users. Finally add into the mix that they want to review the rights model for each context every financial quarter. This would result in a huge amount of contexts. For example, lets just look at the resulting contexts for one engineering group. Q1FY2010 Restricted Internal - Engineering Group 1 - Research Q1FY2010 Restricted Internal - Engineering Group 1 - Design Q1FY2010 Restricted Internal - Engineering Group 1 - Manufacturing Q1FY2010 Restricted External- Engineering Group 1 - Research Q1FY2010 Restricted External - Engineering Group 1 - Design Q1FY2010 Restricted External - Engineering Group 1 - Manufacturing Q1FY2010 Confidential Internal - Engineering Group 1 - Research Q1FY2010 Confidential Internal - Engineering Group 1 - Design Q1FY2010 Confidential Internal - Engineering Group 1 - Manufacturing Q1FY2010 Confidential External - Engineering Group 1 - Research Q1FY2010 Confidential External - Engineering Group 1 - Design Q1FY2010 Confidential External - Engineering Group 1 - Manufacturing Q1FY2010 Top Secret Internal - Engineering Group 1 - Research Q1FY2010 Top Secret Internal - Engineering Group 1 - Design Q1FY2010 Top Secret Internal - Engineering Group 1 - Manufacturing Q1FY2010 Top Secret External - Engineering Group 1 - Research Q1FY2010 Top Secret External - Engineering Group 1 - Design Q1FY2010 Top Secret External - Engineering Group 1 - Manufacturing Now multiply the above by 6 for each engineering group, 18 contexts. You are then creating/reviewing another 18 every 3 months. After a year you've got 72 contexts. What would be the advantages of such a complex classification model? You can satisfy very granular rights requirements, for example only an authorized engineering group 1 researcher can create a top secret report for access internally, and his role will be reviewed on a very frequent basis. Your business may have very complex rights requirements and mapping this directly to IRM may be an obvious exercise. The disadvantages of such a classification model are significant...Huge administrative overhead. Someone in the business must manage, review and administrate each of these contexts. If the engineering group had a single administrator, they would have 72 classifications to reside over each year. From an end users perspective life will be very confusing. Imagine if a user has rights in just 6 of these contexts. They may be able to print content from one but not another, be able to edit content in 2 contexts but not the other 4. Such confusion at the end user level causes frustration and resistance to the use of the technology. Increased synchronization complexity. Imagine a user who after 3 years in the company ends up with over 300 rights in many different contexts across the business. This would result in long synchronization times as the client software updates all your offline rights. Hard to understand who can do what with what. Imagine being the VP of engineering and as part of an internal security audit you are asked the question, "What rights to researchers have to our top secret information?". In this complex model the answer is not simple, it would depend on many roles in many contexts. Of course this example is extreme, but it highlights that trying to build many barriers in your business can result in a nightmare of administration and confusion amongst users. In the real world what we need is a balance of the two. We need to seek an optimum number of contexts. Too many contexts are unmanageable and too few contexts does not give fine enough granularity. What makes a good context? Good context design derives mainly from how well you understand your business requirements to secure access to confidential information. Some customers I have worked with can tell me exactly the documents they wish to secure and know exactly who should be opening them. However there are some customers who know only of the government regulation that requires them to control access to certain types of information, they don't actually know where the documents are, how they are created or understand exactly who should have access. Therefore you need to know how to ask the business the right questions that lead to information which help you define a context. First ask these questions about a set of documentsWhat is the topic? Who are legitimate contributors on this topic? Who are the authorized readership? If the answer to any one of these is significantly different, then it probably merits a separate context. Remember that sealed documents are inherently secure and as such they cannot leak to your competitors, therefore it is better sealed to a broad context than not sealed at all. Simplicity is key here. Always revert to the first extreme example of a single classification, then work towards essential complexity. If there is any doubt, always prefer fewer contexts. Remember, Oracle IRM allows you to change your mind later on. You can implement a design now and continue to change and refine as you learn how the technology is used. It is easy to go from a simple model to a more complex one, it is much harder to take a complex model that is already embedded in the work practice of users and try to simplify it. It is also wise to take a single use case and address this first with the business. Don't try and tackle many different problems from the outset. Do one, learn from the process, refine it and then take what you have learned into the next use case, refine and continue. Once you have a good grasp of the technology and understand how your business will use it, you can then start rolling out the technology wider across the business. Deciding on the use of roles in the context Once you have decided on that first initial use case and a context to create let's look at the details you need to decide upon. For each context, identify; Administrative rolesBusiness owner, the person who makes decisions about who may or may not see content in this context. This is often the person who wanted to use IRM and drove the business purchase. They are the usually the person with the most at risk when sensitive information is lost. Point of contact, the person who will handle requests for access to content. Sometimes the same as the business owner, sometimes a trusted secretary or administrator. Context administrator, the person who will enact the decisions of the Business Owner. Sometimes the point of contact, sometimes a trusted IT person. Document related rolesContributors, the people who create and edit documents in this context. Reviewers, the people who are involved in reviewing documents but are not trusted to secure information to this classification. This role is not always necessary. (See later discussion on Published-work and Work-in-Progress) Readers, the people who read documents from this context. Some people may have several of the roles above, which is fine. What you are trying to do is understand and define how the business interacts with your sensitive information. These roles obviously map directly to roles available in Oracle IRM. Reviewing the features and security for context roles At this point we have decided on a classification of information, understand what roles people in the business will play when administrating this classification and how they will interact with content. The final piece of the puzzle in getting the information for our first context is to look at the permissions people will have to sealed documents. First think why are you protecting the documents in the first place? It is to prevent the loss of leaking of information to the wrong people. To control the information, making sure that people only access the latest versions of documents. You are not using Oracle IRM to prevent unauthorized people from doing legitimate work. This is an important point, with IRM you can erect many barriers to prevent access to content yet too many restrictions and authorized users will often find ways to circumvent using the technology and end up distributing unprotected originals. Because IRM is a security technology, it is easy to get carried away restricting different groups. However I would highly recommend starting with a simple solution with few restrictions. Ensure that everyone who reasonably needs to read documents can do so from the outset. Remember that with Oracle IRM you can change rights to content whenever you wish and tighten security. Always return to the fact that the greatest value IRM brings is that ONLY authorized users can access secured content, remember that simple "one context for the entire business" model. At the start of the deployment you really need to aim for user acceptance and therefore a simple model is more likely to succeed. As time passes and users understand how IRM works you can start to introduce more restrictions and complexity. Another key aspect to focus on is handling exceptions. If you decide on a context model where engineering can only access engineering information, and sales can only access sales data. Act quickly when a sales manager needs legitimate access to a set of engineering documents. Having a quick and effective process for permitting other people with legitimate needs to obtain appropriate access will be rewarded with acceptance from the user community. These use cases can often be satisfied by integrating IRM with a good Identity & Access Management technology which simplifies the process of assigning users the correct business roles. The big print issue... Printing is often an issue of contention, users love to print but the business wants to ensure sensitive information remains in the controlled digital world. There are many cases of physical document loss causing a business pain, it is often overlooked that IRM can help with this issue by limiting the ability to generate physical copies of digital content. However it can be hard to maintain a balance between security and usability when it comes to printing. Consider the following points when deciding about whether to give print rights. Oracle IRM sealed documents can contain watermarks that expose information about the user, time and location of access and the classification of the document. This information would reside in the printed copy making it easier to trace who printed it. Printed documents are slower to distribute in comparison to their digital counterparts, so time sensitive information in printed format may present a lower risk. Print activity is audited, therefore you can monitor and react to users abusing print rights. Summary In summary it is important to think carefully about the way you create your context model. As you ask the business these questions you may get a variety of different requirements. There may be special projects that require a context just for sensitive information created during the lifetime of the project. There may be a department that requires all information in the group is secured and you might have a few senior executives who wish to use IRM to exchange a small number of highly sensitive documents with a very small number of people. Oracle IRM, with its very flexible context classification system, can support all of these use cases. The trick is to introducing the complexity to deliver them at the right level. In another article i'm working on I will go through some examples of how Oracle IRM might map to existing business use cases. But for now, this article covers all the important questions you need to get your IRM service deployed and successfully protecting your most sensitive information.

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