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  • Mark Hurd on Oracle's Strategy to Be the Best

    - by Tuula Fai
    Mark Hurd, President of Oracle, energized a packed audience this Monday morning at OpenWorld with his keynote outlining Oracle’s four-pillar strategy: Be the leader at every level of the technology stack—applications, middleware, database, operating system, virtual machine, servers, and storage Vertically integrate these levels into differentiated solutions Offer Fusion, the next generation of applications, which are modular and can run in the cloud, on-premise, or both (hybrid) Deliver this technology portfolio through industry lenses to help Oracle customers solve their problems while innovating and becoming more efficient. Hurd’s message resonated throughout Monday’s Customer Experience (CX) sessions as we learned about Oracle’s investment in integrating its best-of-breed CX solutions to deliver an end-to-end suite that addresses every part of the customer lifecycle. For example, in the area of customer service, Oracle is developing enhancements to help contact center agents: Better understand customer needs through social listening tools that are integrated with knowledge management Empower themselves with internal collaboration and mobility tools Adapt to customer needs by engaging them through chat during a service or commerce interaction so they can deliver a great customer experience while transforming from a cost- into a profit center.

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  • Instance Patching Demo for BPM 11.1.1.7 by Mark Nelson

    - by JuergenKress
    BPM 11.1.1.7 has a new ‘instance patching and migration’ feature that allows you to apply changes to running instances of processes (without changing the revision of the process) and/or to migrate running instances between revisions of a process. There is a short viewlet demonstration posted here, but there is unfortunately no sound. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Mark Nelson,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Excel Conditional Formatting With Question Mark

    - by kzh
    I would like to use a conditional formatting rule in an excel file that would color any box with a question mark in it red. It seems that Excel is using a question mark as a wild card and will turn all cells with at least one character in them red. How can i escape the question mark? These don't seem to work: "?" \? '?' ??

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  • Excel Conditional Formatting Escaping a Question Mark

    - by kzh
    I would like to use a conditional formatting rule in an excel file that would color any box with a question mark in it red. It seems that Excel is using a question mark as a wild card and will turn all cells with at least one character in them red. How can i escape the question mark? These don't seem to work: "?" \? '?' ??

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  • Mark as read on delete in Outlook?

    - by x3ja
    I'd like Outlook to mark any messages I delete to be marked as read. For bonus points, I'd like it to only do this on messages that I have opened/previewed before pressing delete since this means I've looked at the content and chosen to delete it. I know I can set it to mark as read after x seconds when I'm looking at it, that's not what I want. I also know that I can move off the message & back on to it or right click to mark as read - still not what I want. I'm using Outlook 2007 in case that matters. [Edit: I just found I can at least mark as read with a keyboard shortcut: Ctrl-Q, but again, it'd be nice to not have to do this. More shortcuts here.]

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  • Kids don’t mark their own homework

    - by jamiet
    During a discussion at work today in regard to doing some thorough acceptance testing of the system that I currently work on the topic of who should actually do the testing came up. I remarked that I didn’t think that I as the developer should be doing acceptance testing and a colleague, Russ Taylor, agreed with me and then came out with this little pearler: Kids don’t mark their own homework Maybe its a common turn of phrase but I had never heard it before and, to me, it sums up very succinctly my feelings on the matter. I tweeted about it and it got a couple of retweets as well as a slightly different perspective from Bruce Durling who said: I'm of the opinion that testers should be in the dev team & the dev *team* should be responsible for quality Bruce makes a good point that testers should be considered part of the dev team. I agree wholly with that and don’t think that point of view necessarily conflicts with Russ’s analogy. Yes, developers should absolutely be responsible for testing their own work – I also think that in the murky world of data integration there is often a need for a 3rd party to validate that work. Improving testing mechanisms for data integration projects is something that is near and dear to my heart so I would welcome any other thoughts around this. Let me know if you have any in the comments! @Jamiet

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  • Manipulating Human Tasks (for testing) by Mark Nelson

    - by JuergenKress
    A few months ago, while working on a BPM migration, I had the need to look at the status of human tasks, and to manipulate them – essentially to just have a single user take random actions on them at some interval, to help drive a set of processes that were being tested. To do this, I wrote a little utility called httool.  It reuses some of the core domain classes from my custom worklist sample (with minimal changes to make it a remote client instead of a local one). I have not got around to documenting it yet, but it is pretty simple and fairly self explanatory.  So I thought I would go ahead and share it with folks, in case anyone is interested in playing with it. You can get the code from my ci-samples repository on java.net: git clone git://java.net/ci4fmw~ci-samples It is in the httool directory. I do plan to get back to this “one day” and enhance it to be more intelligent – target particular task types, update the payload, follow a set of “rules” about what action to take – so that I can use it for more driving more interesting test scenarios.  If anyone is feeling generous with their time, and interested, please feel free to join the java.net project and hack away to your heart’s content. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Mark Nelson,Human Task,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • SQLBeat Podcast – Episode 4 – Mark Rasmussen on Machine Guns,Jelly Fish and SQL Storage Engine

    - by SQLBeat
    In this this 4th SQLBeat Podcast I talk with fellow Dane Mark Rasmussen on SQL, machine guns and jelly fish fights; apparently they are common in our homeland. Who am I kidding, I am not Danish, but I try to be in this podcast. Also, we exchange knowledge on SQL Server storage engine particulars as well as some other “internals” like password hashes and contained databases. And then it just gets weird and awesome. There is lots of background noise from people who did not realize we were recording. And I call them out and make fun of them as they deserve; well just one person who is well known in these parts. I also learn the correct (almost) pronunciation of “fjord”. Seriously, a word with an “F” followed by a “J”. And there are always the hippies and hipsters to discuss. Should be fun.

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  • Exploring MDS Explorer by Mark Nelson

    - by JuergenKress
    Recently, I posted about my colleague Olivier’s MDS Explorer tool, which is a great way to get a look inside your MDS repository. I have been playing around with it a little bit, nothing much really, just some cosmetic stuff, but you might like to take a look at it. I made it format the documents nicely with proper indentation, and with line numbers and a nicer editor. It also will warn you if you are about to open a large document so that you know it has not crashed, but that you just have to be patient. And I added some icons and stuff. There is even a nice Dora the Explorer picture hiding in there for those who care to look for it . Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: MDS Explorerer,IDM,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress,Mark Nelson

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  • Mark Wilcox Discusses Privileged Account Management

    - by Naresh Persaud
    96 800x600 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:Calibri;} The new release of Oracle Identity Management 11g R2 includes the capability to manage privileged accounts. Privileged accounts, if compromised, create a risk for fraud in the enterprise and as a result controlling access to privileged accounts is critical. The Oracle Privileged Account Manager solution can be deployed stand alone or in conjunction with the Oracle Governance Suite for a comprehensive solution. As part of the comprehensive platform, Privilege Account Manager is interoperable with the Identity suite. In addition, Privileged Account Manager can re-use Oracle Identity Manager connectors for propagating changes to target systems. The two are interoperable at the data level. I caught up with Mark Wilcox, Principal Product Manager of Oracle Privileged Account Manager and discussed with him the capabilities of the offering in this podcast. Click here to listen.

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  • Case Management In-Depth: Cases & Case Activities Part 1 – Activity Scope by Mark Foster

    - by JuergenKress
    In the previous blog entry we looked at stakeholders and permissions, i.e. how we control interaction with the case and its artefacts. In this entry we’ll look at case activities, specifically how we decide their scope, in the next part we’ll look at how these activities relate to the over-arching case and how we can effectively visualize the relationship between the case and its activities. Case Activities As mentioned in an earlier blog entry, case activities can be created from: BPM processes Human Tasks Custom (Java Code) It is pretty obvious that we would use custom case activities when either: we already have existing code that we would like to form part of a case we cannot provide the necessary functionality with a BPM process or simple Human Task However, how do we determine what our BPM process as a case activity contains? What level of granularity? Take the following simple BPM process Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: ACM,BPM,Mark Foster,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Case Management In-Depth: Stakeholders & Permissions by Mark Foster

    - by JuergenKress
    We’ve seen in the previous 3 posts in this series what Case Management is, how it can be configured in BPM Studio and its lifecycle. I now want to go into some more depth with specific areas such as:. Stakeholders & Permissions Case Activities Case Rules etc. In the process of designing a Case Management solution it is important to know what approach to take, what questions to ask and based on the answers to these questions, how to implement. I’ll start with Stakeholders & Permissions. Stakeholders The users that perform actions on case objects, defined at a business level, e.g. “Help Desk Agent”, “Help Desk Supervisor” etc. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: ACM,BPM,Mark Foster,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Book to Help OBI11g Developers by Mark Rittman

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Mark Rittman has published an extensive up to date Developer’s Guide for Oracle Business Intelligence 11g. For a great summary of what you can get from this new book have a quick look at the review posted here by Abhinav Agarwal.

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  • Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

    - by Richard Lefebvre
    Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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  • BFCM &ndash; Big Fat Check Mark

    - by onefloridacoder
    I was installing TFS on my local laptop last week and just got around to setting up my initial collection using the TFS Console tool and “Bang!”  I received a message that told me that my local database didn’t have the full-text search option installed.  I remember the option in a (long) list of options and didn’t remember fiddling with it.   Whatever the reason, if you are installing TFS Basic on your box, make sure you have that little check ticked, or you won’t get the big fat one pictured above.  I installed SQL 2008 Developer edition which worked well for what I needed so far, and just needed to run the “Add Feature” option instead of the “Repair” option. HTH

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  • Bill Gates et Mark Zuckerberg vont enseigner la programmation à travers l'initiative Code.org

    Bill Gates et Zuckerberg rejoignent la campagne Hour of code une initiative de code.org destinée à apprendre la programmation aux plus jeunesLa moisson est abondante pour le vaste marché de l'emploi aux États-Unis, mais les ouvriers sont peu nombreux. Le « Bureau of Labor Statistics » américain estime que les années à venir devraient donner naissance à près de 122 000 opportunités d'emploi en relation avec l'informatique. La condition requise pour postuler à ces offres sera d'avoir au minimum...

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  • How to mark dependencies as solved?

    - by joo
    On my Ubuntu I needed to install a newer version of erlang. Then I installed rabbitmq-server with dpkg --force-depends -i rabbitmq-server_2.1.1-1_all.deb And everything worked fine, till... Now I have the following problem when doing an apt-get install or upgrade: rabbitmq-server: Depends: erlang-base (>= 1:12.b.3) but it is not installable or erlang-base-hipe (>= 1:12.b.3) but it is not installable Depends: erlang-ssl which is a virtual package. or erlang-nox (< 1:13.b-dfsg1-1) but it is not installable Depends: erlang-os-mon which is a virtual package. or erlang-nox (< 1:13.b-dfsg1-1) but it is not installable Depends: erlang-mnesia which is a virtual package. or erlang-nox (< 1:13.b-dfsg1-1) but it is not installable Depends: erlang-inets which is a virtual package. or erlang-nox (< 1:13.b-dfsg1-1) but it is not installable Remove the following packages: rabbitmq-server Score is 121 Accept this solution? [Y/n/q/?] What command tells apt to resolve dependencies without removing the package? Thanks a lot in advance...

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  • Optimisation avec QPixmapCache au redessin d'un widget, un article par Mark Summerfield traduit par

    Bonjour à tous Voici une nouvelle traduction d'un article de Qt Quarterly décrivant une méthode de mise en cache des pixmaps pour optimiser l'affichage des widgets. La méthode est illustré à travers 2 exemples de widgets personnalisés dont le code source est fournis. http://qt-quarterly.developpez.com/qq-12/qpixmapcache/ Pour rappel, les Qt Quarterly sont des articles techniques écris par des spécialistes de Qt. Plusieurs articles ont été traduit en français par l'équipe de rédaction Qt de developpez.com. Retrouvez les traductions à l'adresse suivante : http://qt-quarterly.developpez.com/ ...

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  • Strange named anchor behavior - only working with the hash mark after a trailing slash

    - by tnorthcutt
    I have an odd problem. Links to named anchors on a site I'm working on are only working correctly if the pound/hash sign is placed after a trailing slash (e.g. example.com/about/#who), rather than directly after a page name (e.g. example.com/about#who). What could be causing this? I should note that this is on a site running WordPress, with the WPML translation plugin. I'm not sure if that's causing the problem, though (otherwise I'd ask on the WordPress Answers SE site). Any suggestions as to what could be causing this strange behavior?

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  • BPM PS6 video showing process lifecycle in more detail (30min) by Mark Nelson

    - by JuergenKress
    If the five minute video I shared last week has whet your appetite for more, then this might be just what you are looking for! The same international team that has made that video - Andrew Dorman, Tanya Williams, Carlos Casares, Joakim Suarez and James Calise – have also created a thirty minute version that walks through in much more detail and shows you, from the perspective of various business stakeholders involved in process modeling, exactly how BPM PS6 supports the end to end process lifecycle. The video centres around a Retail Leasing use case, and follows how Joakim the Business Analyst, Pablo the Process Owner, and James the Process Analyst take the process from conception to runtime, solely through BPM Composer, without the need for IT or the use of JDeveloper. Joakim, the Business Analyst, models the process, designs the user interaction forms, and creates business rules, Pablo, the Process Owner, reviews the process documentation and tests the process using the new ‘Process Player’, James, the Process Analyst, analyses the process and identifies potential bottle necks using ‘Process Simulation’. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: BPM PS6,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • SQLAuthority News – Mark the Date: October 16, 2013 – Introducing NuoDB Blackbirds: THE Distributed Database

    - by Pinal Dave
    I am very excited to announce first on this blog about the release of NuoDB Blackbirds (NuoDB Release 2.0). NuoDB is my favorite application to work with data now a days. They are increasingly gaining market share as well as brining out new features with their every new release. I was very excited when I learned that NuoDB is releasing their flagship release of 2.0 on October 16, 2013. Interesting enough I will be in USA while this release happens and I will be watching it live during my day time. Even though if I had to stay up the entire night to just watch this release, I would do it. Here is the details of the announcements: Introducing NuoDB Blackbirds: THE Distributed Database Date: October 16, 2013 Time: 1:00 PM EDT Location: Online Registration Link What is the best DBMS architecture to handle today’s and tomorrow’s evolving needs? The days of shared disk are over. The times are “a-changin” and IT infrastructure has to change with them. Join NuoDB live for the introduction of our latest major product release, NuoDB Blackbirds, and take a look at why the NuoDB distributed database architecture is the only answer for customers like Fathom Voice, a leading provider of Voice Over IP (VoIP). NuoDB CEO, Barry Morris, welcomes Cameron Weeks, CEO of Fathom Voice to discuss how his company is using DBMS to break away from the pack and become the hottest player in VoIP. The webcast will include demonstrations of a single, logical database running in multiple geographies and a live Q&A. If due to any reason, you cannot watch it live, do not worry at all, just register at this Registration Link, as after the event you will get the link to watch the event on-demand. You can watch the launch event at any time if you have registered for the launch. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: NuoDB

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