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  • how to use use case relations - uml

    - by joao alves
    Heys guys! Im have been study UML and im trying to to design the use case diagram of a problem. Lets supose my app consists in this: Two Requesites: - create teams - create players This is the deal: A user can create a team, and after create a team he can create players for that team(not required). But in this app there are multiple users, and a user can create a team and other user can create players. The only constraint is that to create players must exist alreay a team. I research and i end up a little confuse. If i get the concepts of relations on use case diagrams right, i think i should have the folowwing two use cases: [use case - create team] <-------extends---- [use case - create player] I need opinions,Is this the proper solution? or should i have two not related use cases? Thanks in advance, and im sorry my english.

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  • Accessing inter-schema tables and relations in hibernate

    - by nitesh
    There is a typical situation being faced where different tables are scattered through different schemas in Oracle database and they are related to each other (encompassing all different types of relations). How can they be represented in Hibernate using annotations as when a sessionfactory handle is created for one schema, tables in that schema can't access other related tables (foreign key relation to tables in other schema)? For a query like following, exception is thrown - "from table1 as model where model.table2Name.table2column = "+foo Exception comes as - org.hibernate.QueryException: could not resolve property: table2column of: com.test.table1 [from com.test.table1 as model where model.table2Name.table2column = 1] Here table1 and table2 are present in different schemas.

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  • Setting up relations/mappings for a SQLAlchemy many-to-many database

    - by Brent Ramerth
    I'm new to SQLAlchemy and relational databases, and I'm trying to set up a model for an annotated lexicon. I want to support an arbitrary number of key-value annotations for the words which can be added or removed at runtime. Since there will be a lot of repetition in the names of the keys, I don't want to use this solution directly, although the code is similar. My design has word objects and property objects. The words and properties are stored in separate tables with a property_values table that links the two. Here's the code: from sqlalchemy import Column, Integer, String, Table, create_engine from sqlalchemy import MetaData, ForeignKey from sqlalchemy.orm import relation, mapper, sessionmaker from sqlalchemy.ext.declarative import declarative_base engine = create_engine('sqlite:///test.db', echo=True) meta = MetaData(bind=engine) property_values = Table('property_values', meta, Column('word_id', Integer, ForeignKey('words.id')), Column('property_id', Integer, ForeignKey('properties.id')), Column('value', String(20)) ) words = Table('words', meta, Column('id', Integer, primary_key=True), Column('name', String(20)), Column('freq', Integer) ) properties = Table('properties', meta, Column('id', Integer, primary_key=True), Column('name', String(20), nullable=False, unique=True) ) meta.create_all() class Word(object): def __init__(self, name, freq=1): self.name = name self.freq = freq class Property(object): def __init__(self, name): self.name = name mapper(Property, properties) Now I'd like to be able to do the following: Session = sessionmaker(bind=engine) s = Session() word = Word('foo', 42) word['bar'] = 'yes' # or word.bar = 'yes' ? s.add(word) s.commit() Ideally this should add 1|foo|42 to the words table, add 1|bar to the properties table, and add 1|1|yes to the property_values table. However, I don't have the right mappings and relations in place to make this happen. I get the sense from reading the documentation at http://www.sqlalchemy.org/docs/05/mappers.html#association-pattern that I want to use an association proxy or something of that sort here, but the syntax is unclear to me. I experimented with this: mapper(Word, words, properties={ 'properties': relation(Property, secondary=property_values) }) but this mapper only fills in the foreign key values, and I need to fill in the other value as well. Any assistance would be greatly appreciated.

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  • computes the number of possible orderings of n objects under the relations < and =

    - by hilal
    Here is the problem : Give a algorithm that takes a positive integer n as input, and computes the number of possible orderings of n objects under the relations < and =. For example, if n = 3 the 13 possible orderings are as follows: a = b = c, a = b < c, a < b = c, a < b < c, a < c < b, a = c < b, b < a = c, b < a < c, b < c < a, b = c < a, c < a = b, c < a < b, c < b < a. Your algorithm should run in time polynomial in n. I'm null to this problem. Can you find any solution to this dynamic-programming problem?

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  • JPA entity relations are not populated after .persist()

    - by Tomik
    Hello, this is a sample of my two entities: @Entity public class Post implements Serializable { @OneToMany(mappedBy = "post", fetch = javax.persistence.FetchType.EAGER) @OrderBy("revision DESC") public List<PostRevision> revisions; @Entity(name="post_revision") public class PostRevision implements Serializable { @ManyToOne public Post post; private Integer revision; @PrePersist private void prePersist() { List<PostRevision> list = post.revisions; if(list.size() >= 1) revision = list.get(list.size() - 1).revision + 1; else revision = 1; } So, there's a "post" and it can have several revisions. During persisting of the revision, entity takes a look at the list of the existing revisions and finds the next revision number. Problem is that Post.revisions is NULL but I think it should be automatically populated. I guess there's some kind of problem in my source code but I don't know where. Here's my "persistence" code: Post post = new Post(); PostRevision revision = new PostRevision(); revision.post = post; em.persist(post); em.persist(revision); em.flush(); I think that after persisting "post", it becomes "managed" and all the relations should be populated from now on. Thanks for help! (Note: public attributes are just for demonstration)

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  • When should complexity be removed?

    - by ElGringoGrande
    Prematurely introducing complexity by implementing design patterns before they are needed is not good practice. But if you follow all (or even most of) the SOLID principles and use common design patterns you will introduce some complexity as features and requirements are added or changed to keep your design as maintainable and flexible as needed. However once that complexity is introduced and working like a champ when do you removed it? Example. I have an application written for a client. When originally created there where several ways to give raises to employees. I used the strategy pattern and factory to keep the whole process nice and clean. Over time certain raise methods where added or removed by the application owner. Time passes and new owner takes over. This new owner is hard nosed, keeps everything simple and only has one single way to give a raise. The complexity needed by the strategy pattern is no longer needed. If I where to code this from the requirements as they are now I would not introduce this extra complexity (but make sure I could introduce it with little or no work should the need arise). So do I remove the strategy implementation now? I don't think this new owner will ever change how raises are given. But the application itself has demonstrated that this could happen. Of course this is just one example in an application where a new owner takes over and has simplified many processes. I could remove dozens of classes, interfaces and factories and make the whole application much more simple. Note that the current implementation does works just fine and the owner is happy with it (and surprised and even happier that I was able to implement her changes so quickly because of the discussed complexity). I admit that a small part of this doubt is because it is highly likely the new owner isn't going to use me any longer. I don't really care that somebody else will take this over since it has not been a big income generator. But I do care about 2 (related) things I care a bit that the new maintainer will have to think a bit harder when trying to understand the code. Complexity is complexity and I don't want to anger the psycho maniac coming after me. But even more I worry about a competitor seeing this complexity and thinking I just implement design patterns to pad my hours on jobs. Then spreading this rumor to hurt my other business. (I have heard this mentioned.) So... In general should previously needed complexity be removed even though it works and there has been a historically demonstrated need for the complexity but you have no indication that it will be needed in the future? Even if the question above is generally answered "no" is it wise to remove this "un-needed" complexity if handing off the project to a competitor (or stranger)?

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  • Tester that doesn't test

    - by George
    What should I do about a tester that does not test? We have a complicated dry run scenario, that takes a lot of time to execute. Mostly this tester will execute it's tests in very slow way...checking emails, internet, etc. He reports just a few bugs, but! Whenever the official dry-run begins (these are logged with testlink) the tester starts to open new bugs that where not discovered before. Is he not doing his job correctly? Or am I just overlooking how tests work? I'm not his supervisor, but he is testing code that I wrote.

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  • Pair programming business logic with a non-IT person

    - by user1598390
    Have you have any experience in which a non-IT person works with a programmer during the coding process? It's like pair programming, but one person is a non-IT person that knows a lot about the business, maybe a process engineer with math background who knows how things are calculated and can understand non-idiomatic, procedural code. I've found that some procedural, domain-specific languages like PL/SQL are quite understandable by non-IT engineers. These person end up being co-authors of the code and guarantee the correctness of formulas, factors etc. I've found this kind of pair programming quite productive, this kind of engineer user feel they are also "owners" and "authors" of the code and help minimize misunderstanding in the communication process. They even help design the test cases. Is this practice common ? Does it have a name ? Have you had similar experiences ?

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  • how do I write a functional specification quickly and efficiently

    - by giddy
    So I just read some fabulous articles by Joel on specs here. (Was written in 2000!!) I read all 4 parts, but Im looking for some methodical approaches to writing my specs. Im the only lonely dev, working on this fairly complicated app (or family of apps) for a very well known finance company. I've never made something this serious, I started out writing something like a bad spec, an overview of some sorts, and it has wasted a LOT of my time. Ive also made 3 mockup-kinda-thingies for my client so I have a good understanding of what they want. Also released a preview (a throw away working app with the most basic workflow), and Ive only written and tested some of the very core/base systems. I think the mistake Ive been making so far is not writing a detailed spec, so Im getting to it now. So the whole thing comprises of An MVC website (for admins & data viewing) 2 Silverlight modules (For 2 specific tasks) 1 Desktop Application Im totally short on time, resources and need to get this done quick, also, need to make sure these guys read it up equally quick and painlessly. So how do I go about it, Im looking for any tips, any real world stuff, how do you guys usually do it? Do you make a mock screenie of every dialog/form/page? Im thinking of making a dummy asp.net web forms project, then filling in html files in folders and making it look like my mvc url structure. Then having a section in the spec for the website and write up a page for every URL Ive got with a screenie. For my win forms app, Ive made somewhat of a demo Win Form project, would I then put in a dialog or stucture everything as I would in the real app and then screen shot it?

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  • Will HTML5/JS Eventually Replace All Client Side Languages? [closed]

    - by Shnitzel
    I'm just wondering about the future of it all. IMHO, there are 4 forces that define where technology goes: Microsoft, Apple, Google, Adobe. It looks like in Apple's iPhone/iPad iADs can now be programmed in HTML5. So does that mean HTML5 will eventually replace objective-c? Also, Microsoft has now shifted it's focus from WPF/Silverlight to HTML5 and I assume Visual Studio 2011 will be all about tooling support for HTML5. Because that's what Microsoft do. (Tools). In a few months IE9 the last major browser will support HTML5. Similarly Adobe is getting on the HTML5 bandwagon and allows to export flash content to HTML5 in their latest tools. And we all know how much in bed Google is with html5. Heck, their latest Operating System (Chrome OS) is nothing but a big fat web browser. Apps for Mobile (i.e., iPhone, Android, WM7) are very hard for a company to program especially for many different devices (each with their own language) so I'm assuming this won't last too long. I.e., HTML5 will be the unifying language. Which is somewhat sad for app developers because now users will be able to play the "cool" html5 apps for free on the web and it'll be hard to charge for them. So are strongly-typed languages really doomed, and in the future, say 5-10 years, will client side programming only be in HTML5? Will all of us become javascript programmers? :) Because the signs are sure pointing that way...

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  • Intelligence as a vector quantity

    - by Senthil Kumaran
    I am reading this wonderful book called "Coders at Work: Reflections on the Craft of Programming" by Peter Seibel and I am at part wherein the conversation is with Joshua Bloch and I found this answer which is an important point for a programmer. The paragraph, goes something like this. There's this problem, which is, programming is so much of an intellectual meritocracy and often these people are the smartest people in the organization; therefore they figure they should be allowed to make all the decisions. But merely the fact they are the smartest people in the organization does not mean that they should be making all the decisions, because intelligence is not a scalar quantity; it's a vector quantity. Here at the last sentence, I fail to get the insight which is he trying to share. Can someone explain it in a little further as what he means by a vector quantity, possibly trying to present the same insight. Further down, I get the point that he is not taking about having an organization where non-technical people (sometimes clueless) can be managers of the technical people for some reason that they can spend more time to write emails well, because the very next statement following the above paragraph was. And if you lack empathy or emotional intelligence, then you shouldn't be designing APIs or GUIs or languages. I understand that he is saying that in Software engineering, programmers should know how the users will see their product and design for them. I felt the above paragraph was very interesting.

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  • Where to find clients?

    - by Zenph
    My main area: web development. Of course, I don't expect anybody give away their 'gold mine' or whatever but I am struggling to see where I should be advertising my services. I have one other developer I work with and we have a lot of happy clients - on freelance websites. Thing is, freelance websites just seem to suck the life out of you when you're being out-bidded by ridiculous rates. I want to attract customers who are more concerned about quality and accountability than price. Any suggestions at all? I'm so lost with this. EDIT: Added bounty of 200 - all of my 'reputation'. EDIT: Added second bounty of 50 I did hear of a novel idea. Do work for an opensource project and get featured in their 'trusted developers' section, if they have one. Input?

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  • How to get paid and figure out if I want to keep this client [migrated]

    - by Heiner Fawkes
    I have a client who is not paying on time, but it looks like the specifics don't match similar questions on this SE site. I got a call from a client I did website work for years ago. I had not done this kind of work for many years and frankly I'm not sure I want to now, but nevertheless about a month ago I agreed to bring his website, SEO, social media, and overall marketing for his small business up to speed. Why? He has told me many times how I'm the most honest, most well-informed contractor he's had experience with. And I personally kind of like him too. So I started working on an hourly basis. I sent one very small invoice and got paid. Then we talked a whole lot about all sorts of feature he would like me to implement. I started that work, and sent a second invoice on the first of the month (one of my two stated billing days). I didn't get paid. On every invoice it states that I charge a whopping ten percent per week late. I sent many voicemails and emails asking to please let me know what's going on with payment, and didn't get replies. Then the 15th of the month rolled around (which I stated initially as one of my invoicing dates). Since I hadn't been paid for the last invoice, I simply didn't send him an invoice at that time but emailed him and said that I will combine it with the next scheduled invoice for this reason (probably a bad idea I realize). Eventually he sent a portion of the invoice payment. I emailed back to let him know that he's three weeks late and what the remaining balance is. Finally we got in touch via phone. He basically told me that he thought I hadn't done all of the work I said I did. He looked at the page source code and it didn't look complete to him. I explained why his perception would be different and what work I had done as specified. He accepted this and said that part of the reason he didn't pay in full is that he's been swamped with personal family stuff, and part of the reason is that he didn't think I did all the work. That struck me as pretty weird. He also expressed concern that he has no idea now how much all the changes he has asked for are going to cost. And once again, he told me how honest and high-quality my services are compared to others he has dealt with. He also said he would pay me more (but not all) of the now three weeks overdue invoice that day. I didn't receive any payment. Basically this is how the client relationship strikes me: He's not good at communication. He's very busy and English isn't his first language. He almost never replies to emails but phone calls are fine. He's asked me to avoid emails for communication and I've asked him to please use email. He might not have enough money to afford all the things he has asked for. But so far I have been working for an hourly fee (which is quite high). He also has started paying monthly for hosting and social media services from me. What seems very abnormal is for a client to be so overdue on payments and to actually withhold payment of an invoice without any communication because he didn't think the work was done. I told him that I will send dollar estimates of each module of remaining work so that we can decide which ones are the highest priority if he cannot afford them all. I also reiterated that in the future if he has doubts about the work or an inability to pay, he must contact me immediately to say so. I basically plan to state the following to him: I would like to work for him and help his business. I also have sympathy for his recent family difficulties. I am happy to figure out payment plans that would work better for him, but first I need to be paid in full for all outstanding invoices, especially given that I skipped one of them just to be nice. The most crucial thing I need is communication about any problems with my work or his ability to pay. Once again, he heeds to pay in full immediately before we negotiate anything else. Does the above seem like an appropriate communication? Is anything missing from it? Is anything I'm doing here really abnormal?

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  • Demonstrate bad code to client?

    - by jtiger
    I have a new client that has asked me to do a redesign of their website, an ASP.NET Webforms application that was developed by another consultant. It seemed straight-forward (it never is) but I took a look at the code to make sure I knew what I was in for. This application was not written well. At all. It is extremely vulnerable to SQL Injection attacks, business logic is spread throughout the entire application, a lot of duplication, and dead end code that does nothing. On top of that, it keeps throwing exceptions that are being smothered, so it all appears to be running smoothly. My job is to simply update the html and css, but much of the html is being generated in business logic and would be a nightmare for me to sort everything out. My estimates on the redesign were longer than the client was aiming for, and they are asking why so long. How can I explain to my client just how bad this code is? In their mind, the application is running great and the redesign should be a quick one-off. It's my word against the previous consultant, so how can I actually give simple, concrete examples that a non-technical client would understand?

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  • how do I write a functional spec quickly and efficiently

    - by giddy
    So I just read some fabulous articles by Joel on specs here. (Was written in 2000!!) I read all 4 parts, but Im looking for some methodical approaches to writing my specs. Im the only lonely dev, working on this fairly complicated app (or family of apps) for a very well known finance company. I've never made something this serious, I started out writing something like a bad spec, an overview of some sorts, and it has wasted a LOT of my time. Ive also made 3 mockup-kinda-thingies for my client so I have a good understanding of what they want. Also released a preview (a throw away working app with the most basic workflow), and Ive only written and tested some of the very core/base systems. I think the mistake Ive been making so far is not writing a detailed spec, so Im getting to it now. So the whole thing comprises of An MVC website (for admins & data viewing) 2 Silverlight modules (For 2 specific tasks) 1 Desktop Application Im totally short on time, resources and need to get this done quick, also, need to make sure these guys read it up equally quick and painlessly. So how do I go about it, Im looking for any tips, any real world stuff, how do you guys usually do it? Do you make a mock screenie of every dialog/form/page? Im thinking of making a dummy asp.net web forms project, then filling in html files in folders and making it look like my mvc url structure. Then having a section in the spec for the website and write up a page for every URL Ive got with a screenie. For my win forms app, Ive made somewhat of a demo Win Form project, would I then put in a dialog or stucture everything as I would in the real app and then screen shot it?

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  • What are your advice, methods, or practices to take out the most from a day on-site at a customer?

    - by Stephane
    We just deployed a large software that affects the way the user work-day looks like in many aspects. It changes a lot of things in the way they interact between eachothers. The developers of the team are taking rounds and spending one day at the customer's site to understand better what is a typical day for our user, and the learning process they go through. In this context, what How would you approach that day, what kind of questions do you ask, how do you observe the user. Are there defined practices that exist? Also what wouldn't you do? Did you have some bad experience out of this?

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  • I think client's project will be a flop; should I discuss with him? [closed]

    - by WeaklyTyped
    I have a meeting with a prospective client tomorrow for a certain e-commerce project he wants to commission. I had an overview of it over the phone and from what I understand there are gazillion such concepts already floating and most of them are disasters and I have reasons to believe that his project is significantly likely to have the same fate. Should I raise/discuss the commercial feasibility of his idea with him or simply accept the project, give my best and leave out all the rest?

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  • Where to find clients who are willing to pay top dollar for highly reliable code?

    - by Robin Green
    I'm looking to find clients who are willing to pay a premium above usual contractor rates, for software that is developed with advanced tools and techniques to eliminate certain classes of bugs. However, I have little experience of contracting, and relatively few contacts. It's important to state that the kind of tools and techniques I'm thinking of (e.g. formal verification) are used commercially extremely rarely, as far as I'm aware. There is kind of a continuum of approaches to higher reliability, with basic testing and basic static typing at one end and full-blown formal verification at the other, but the methods I'm thinking of are towards the latter end of the spectrum.

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  • How to break the "php is a bad language" paradigm? [closed]

    - by dukeofgaming
    PHP is not a bad language (or at least not as bad as some may suggest). I had teachers that didn't even know PHP was object oriented until I told them. I've had clients that immediately distrust us when we say we are PHP developers and question us for not using chic languages and frameworks such as Django or RoR, or "enterprise and solid" languages such as Java and ASP.NET. Facebook is built on PHP. There are plenty of solid projects that power the web like Joomla and Drupal that are used in the enterprise and governments. There are frameworks and libraries that have some of the best architectures I've seen across all languages (Symfony 2, Doctrine). PHP has the best documentation I've seen and a big community of professionals. PHP has advanced OO features such as reflection, interfaces, let alone that PHP now supports horizontal reuse natively and cleanly through traits. There are bad programmers and script kiddies that give PHP a bad reputation, but power the PHP community at the same time, and because it is so easy to get stuff done PHP you can often do things the wrong way, granted, but why blame the language?. Now, to boil this down to an actual answerable question: what would be a good and solid and short and sweet argument to avoid being frowned upon and stop prejudice in one fell swoop and defend your honor when you say you are a PHP developer?. (free cookie with teh whipped cream to those with empirical evidence of convincing someone —client or other— on the spot) P.S.: We use Symfony, and the code ends being beautiful and maintainable

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  • Dealing with "I-am-cool-and-you-are-dumb" manager [closed]

    - by Software Guy
    I have been working with a software company for about 6 months now. I like the projects I work on there and I really like all the people there except for 1 guy. That guy is technically smart, and he is a co-founder of the company. He is an okay guy in person (the kind you wouldn't want to care about much) but things get tricky when he is your manager. In general I am all okay but there are times when I feel I am not being treated fairly: He doesn't give much thought to when he makes mistakes and when I do something similar, he is super critical. Recently he went as far as to say "I am not sure if I can trust you with this feature". The detais of this specific case are this: I was working on this feature, and I was already a couple of hours over my normal working hours, and then I decided to stop and continue tomorrow. We use git, and I like to commit changes locally and only push when I feel they are ready. This manager insists that I push all the changes to the central repo (in case my hard drive crashes). So I push the change, and the ticket is marked as "to be tested". Next day I come in, he sits next to me and starts complaining and says that I posted above. I really didn't know what to say, I tried to explain to him that the ticket is still being worked upon but he didn't seem to listen. He interrupts me in-between when I am coding, which I do not mind, but when I do that same, his face turns like this :| and reacts as if his work was super important and I am just wasting his time. He asks me to accumulate all questions, and then ask him altogether which is not always possible, as you need a clarification before you can continue on a feature implementation. And when I am coding, he talks on the phone with his customers next to me (when he can go to the meeting room with his laptop) and doesn't care. He made me switch to a whole new IDE (from Netbeans to a commercial IDE costing a lot of money) for a really tiny feature (which I later found out was in Netbeans as well!). I didn't make a big deal out of it as I am equally comfortable working with this new IDE, but I couldn't get the science behind his obsession. He said this feature makes sure that if any method is updated by a programmer, the IDE will turn the method name to red in places where it is used. I told him that I do not have a problem since I always search for method usage in the project and make sure its updated. IDEs even have refactoring features for exactly that, but... I recently implemented a feature for a project, and I was happy about it and considering him a senior, I asked him his comments about the implementation quality.. he thought long and hard, made a few funny faces, and when he couldn't find anything, he said "ummm, your program will crash if JS is disabled" - he was wrong, since I had made sure it would work fine with default values even if JS was disabled. I told him that and then he said "oh okay". BUT, the funny thing is, a few days back, he implemented something and I objected with "But that would not run if JS is disabled" and his response was "We don't have to care about people who disable JS" :-/ Once he asked me to investigate if there was a way to modify a CMS generated menu programmatically by extending the CMS, I did my research and told him that the only was is to inject a menu item using JavaScript / jQuery and his reaction was "ah that's ugly, and hacky, not acceptable" and two days later, I see that feature implemented in the same way as I had suggested. The point is, his reaction was not respectful at all, even if what I proposed was hacky, he should be respectful, that I know what's hacky and if I am suggesting something hacky, there must be a reason for it. There are plenty of other reasons / examples where I feel I am not being treated fairly. I want your advice as to what is it that I am doing wrong and how to deal with such a situation. The other guys in the team are actually very good people, and I do not want to leave the job either (although I could, if I want to). All I want is respect and equal treatment. I have thought about talking to this guy in a face to face meeting, but that worries me that his attitude might get worse and make things more difficult for me (since he doesn't seem to be the guy who thinks he can be wrong too). I am also considering talking to the other co-founder but I am not sure how he will take it (as both founders have been friends forever). Thanks for reading the long message, I really appreciate your help.

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  • Preventing possible burnout in a junior dev, or perhaps I'm not doing enough?

    - by m.edmondson
    I'm a software developer with 5 years experience over 3 companies. Within the last year a junior (brand new to the industry) has started at my current employer. I believe he is an excellent developer, who always delivers and is skilled as solving complex problems. However I'm slightly concerned that he is possibly applying himself too much for the following reasons: He begins work approximately 2 hours before most (and is expected) In his free time he has developed an application that was clearly months worth of work that is specific to our employer I and the team are completely greatful for all he is doing, and is clearly an asset to our team. However I'm worried that this is not sustainable. I can almost see that he has the same enthusiasm that I had when I began coding for work, however over the years I've realised that extra curricular work not only doesn't progress your career, but eats into your all important free time. The question I'm asking is: Should I advise him to take things a bit more slowly? Or perhaps I need to learn from him and do more for my employer out of hours?

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  • How to dissuade a customer who just learned a technology and wants to use it everywhere?

    - by MainMa
    My customer recently discovered what is URL Rewriting, without completely understanding what it is, how it works and the pros and cons of it. Now, he asks for lots of strange changes in actual requirements of current projects and changes in old projects in order to implement what he believes is URL Rewriting. On one hand, I'm annoyed being asked to do things which doesn't make any sense instead of doing real work. On the other hand, I can't tell my customer that he doesn't understand anything in the subject despite his interest in it. I think many people have had situations when their manager or their customer just learned a new buzzword or a new technology, and he loved it so much than he wanted to use it in every project, everywhere, rewrite the whole codebase just to use this new thing, etc. Also, I've recently read something related on Programmers.SE where people told about their experiences when there was a huge buzz around XML, and some managers would ask to introduce XML in every project just to show to everyone that they have used it. So those who have been in similar situation, how have you managed it?

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  • How to justify technology choice to customer?

    - by suslik
    When freelancing / contracting a customer will typically specify functional requirements, acceptance criteria, etc, and the implementation details are in the developer's hands. As a developer your technology choice is a balancing act between what you are most familiar with, technologically what the right tool appears to be, ease of finding coders with this skill and their expense, and a few other factors. I'm in a situation where I have evaluated my options and selected a somewhat obscure open source technology that I believe will get me there faster, easier, and be more maintanable in the long term. It's different, but I think that that is what the requirements call for. The customer has inquired about what I'm going to use to build the solution, and now they are concerned because they've never heard of it before. The reasons for my choice are mostly technical, whereas the customer isn't (but they know some buzzwords!). Explaining these technical reasons will not be easy, and I am not sure if that is the right way to approach this situation anyway. And that's my question: what is the right way to approach this situation so as to cause the least amount of headache for everyone involved?

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  • New website - best practice for requirements specs? [closed]

    - by Alex K.
    Possible Duplicate: Extracting user requirements from a person who does not know how to express himself As a hobby freelancer I'm new to this. I've never had a non-technical client before explain to me what his future website is supposed to do. A person wants me to make a website for him and he basically explained to me what's it about. However, he's not a technical person and he just doesn't understand what I need to know and how to properly describe/explain it to me. When I ask him how a user is supposed to submit an entry to the website he told me "He fills out a form.", which is not really helping me. This was just an example, it goes on for other sections of the website as well which are a lot harder to explain. The website will be aimed at a specific professional user demographic and I have no clue about their profession and how their industry works. I tried to find some good Product Requirements Document templates on Google but none of them really seemed like they could help him understand how to write it so I can understand what he wants/needs. Can somebody please give me a hint on how to deal with such non-technical clients?

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  • To refund or not to refund this client?

    - by Mahalia Samuels
    I'd really appreciate your advice on an ongoing project. I presented my client with a proposal and design samples which he approved, and he paid in full instead of the 50% upfront deposit as I'd given him a generous discount. He was then slow in furnishing me with some of the content, but once we did, he expected the website to be finished immediately which was not possible. Because he needed it done urgently, we agreed to try to get it done about 10 working days after the content was provided, but the developer who was helping me let me down. The next week, I completed the website myself and uploaded it to the server on a Friday afternoon. He then calls and texts me on following Sunday while I'm at church to say it's not online (there was probably a problem with his browser). The next morning, I received an email from him demanding a full refund within two days because he couldn't see the website (even though it was live, and I tested it on multiple browsers, a different computer and my phone), and he called me shouting at me because he couldn't access it. Finally when he was able to access it, he was unhappy with a certain detail regarding the slideshow which I began fixing and which was done the next day. He then referred me to another website and said he wanted it to look similar but not identical to it in terms of the layout. He also now wanted to add more features which were not in the original design. I got a designer to work on a new design which I sent to him for review, which if approved would be completed by 15 October, and he approved it last Thursday. He then called me yesterday to say that he wanted to change the design - he only approved it out of impatience. He now wants the website to be more similar to the other website he referred me to and he wants it done before the 15th! Then, he says to me that other people have done websites for him in three days - website's he's complained to me about for lacking dimension because they were just premium themes, whereas we'd designed and coded from scratch. I'm thinking of finishing the website but refunding him in full (or at least the refundable 50%) less domain registration and other non-refundable amounts, just to avoid further escalation of this matter and having him call me next week and say he wants to change it again. These are the applicable terms and conditions as laid out in the agreement: Total amount due for this project is Amount A. Client shall pay Consultant a deposit of Amount B (50% of total amount due for project) in advance before any work commences on the Project. The balance is due within 7 working days of completion of project. Deposit is non-refundable. Should client opt to host elsewhere, applicable transferral fee of Amount C will apply. Estimated project completion time frame is 14 to 30 days from the date Client furnishes Consultant with Brief and all other required media and data, provided that Client has made payment to secure the project. Consultant will make every effort to meet agreed upon due dates. The Client should be aware that failure to submit required information or materials, or last minute changes and excessive changes may cause subsequent delays. Client delays could result in significant delays in delivery of finished work. Major changes in client input or direction or brief will be charged at normal rates. Any work the Client wishes Consultant to create, which is not specified in the attached Proposal will be considered an additional service. Client agrees to pay Consultant for any additional expenses or additional services not included in the attached quotation and proposal if requested by the Client. Web design credit in the name of the Consultant, and link to Consultant’s website shall be placed on the footer of the final Website. Either party may terminate this Agreement by giving 7 days written notice to the other of such termination. In the event that Work is postponed or terminated at the request of the Client, Consultant shall have the right to bill pro rata at full rates for work completed through the date of that request, while reserving all rights under this Agreement. If additional payment is due, this shall be payable within seven days of the Client's written notification to stop work. In the event of termination, the Client shall also pay any expenses incurred by Consultant and the Consultant shall own all rights to the Work. Advice please?

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