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• CNBC Exclusive: Mark Hurd On BT Win, Oracle Growth, And Investing In The Cloud

  - by Roxana Babiciu

  CNBC Europe recently interviewed Mark Hurd on Oracle's growth strategy and cloud investments, using our BT HCM Cloud win as a jumping-off point. When the CNBC panel misstated that cloud is “a new line for Oracle,” Mark responded, "Larry has been driving at this longer than anybody, and it shows in the products and the portfolio we have today." Case in point? Our BT win. Share this wide-ranging interview with partners today.

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• Java Spotlight Episode 105: Mark Reinhold on the Future of Java

  - by Roger Brinkley

  Our yearly interview with Mark Reinhold, Chief Java Architect, Java Platform Group on the future of Java. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Two Java Update Releases New Java SE 6 software updates from Apple for OS X 10.8, 10.7 and 10.6 are now live and available to all customers via the Mac App Store / Software Update. The JavaFX Community Site on Java.net JSR 360: Connected Limited Device Configuration 8 JSR 361: Java ME Embedded Profile 2012 JCP EC Election Ballot open Meet the EC Candidates Recording and Materials Events Oct 22-23, Freescale Technology Forum - Japan, Tokyo, Japan Oct 23-25, EclipseCon Europe, Ludwigsburg, Germany Oct 30-Nov 1, Arm TechCon, Santa Clara, United States of America Oct 31, JFall, Hart van Holland, Netherlands Nov 2-3, JMaghreb, Rabat, Morocco Nov 5-9, Øredev Developer Conference, Malmö, Sweden Nov 13-17, Devoxx, Antwerp, Belgium Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Feature InterviewMark Reinhold is Chief Architect of the Java Platform Group at Oracle, where he works on the Java Platform, Standard Edition, and OpenJDK. His past contributions to the platform include character-stream readers and writers, reference objects, shutdown hooks, the NIO high-performance I/O APIs, library generification, and service loaders. Mark was the lead engineer for the 1.2 and 5.0 releases and the specification lead for Java SE 6. He is currently leading the Jigsaw and JDK 7 Projects in the OpenJDK Community. Mark holds a Ph.D. in Computer Science from the Massachusetts Institute of Technology. In this interview he discusses the future of Java Platform with regards to Jigsaw, Lambda, and Nashorn components as well as the OpenJDK community. What’s Cool QotD: Ubuntu 12.10 Release Notes on OpenJDK 7 New Lambda binary drop Development forest for Compact Profiles (JEP 161)

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• Mark Hurd Believes HR is the Next Major Revenue Driver: Read His Latest LinkedIn Influencer Blog

  - by kristin.jellison

  “Most CEOs realize they need to make some dramatic changes in how they recruit people, align and manage performance, make compensation decisions, and optimize talent,” Oracle President Mark Hurd writes. The key issue, he explains, is that many CEOs aren’t equipping their HR teams with the tools and resources they need to unlock employees’ full value. This oversight is keeping HR organizations walled off from revenue generation and customer engagements—two chief sources of value for a company. So what is a CEO to do, given tightening budgets, a sluggish economy and a rapidly changing workforce? Hurd’s answer: invest in a modern Human Capital Management (HCM) system—one equipped with built-in intelligence and predictive analytics capabilities. To find out more about how to deliver effective HCM transformations, read Mark Hurd’s full article, “How CEOs Can Transform HR into a Revenue Driver” and visit the Oracle HCM Cloud Service site. We also encourage you to log into your LinkedIn account and “Follow” Mark to receive future posts. Share the link to his blog with your networks via Twitter, Facebook and other social media channels. You can also “Like” the post on Oracle’s LinkedIn and Facebook pages, and/or retweet via @Oracle.

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• Java Spotlight Episode 139: Mark Heckler and José Pereda on JES based Energy Monitoring @MkHeck @JPeredaDnr

  - by Roger Brinkley

  Interview with Mark Heckler and José Pereda on using JavaSE Embedded with the Java Embedded Suite on a RaspberryPI along with a JavaFX client to monitor an energy production system and their JavaOne Tutorial- Java Embedded EXTREME MASHUPS: Building self-powering sensor nets for the IoT Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link: Java Spotlight Podcast in iTunes. Show Notes News Java Virtual Developer Day Session Videos Available JavaFX Maven Plugin 2.0 Released JavaFX Scene Builder 1.1 build b28 FXForm 2 release 0.2.2 OpenJDK8/Zero cross compile build for Foundation model HSAIL-based GPU offload: the Quest for Java Performance Begins Progress on Moving to Gradle Java EE 7 Launch Keynote Replay Java EE 7 Technical Breakouts Replay Java EE 7 support in NetBeans 7.3.1 Java EE 7 support in Eclipse 4.3 Java Magazine - May/June Events Jul 16-19, Uberconf, Denver, USA Jul 22-24, JavaOne Shanghai, China Jul 29-31, JVM Language Summit, Santa Clara Sep 11-12, JavaZone, Oslo, Norway Sep 19-20, Strange Loop, St. Louis Sep 22-26 JavaOne San Francisco 2013, USA Feature Interview Mark Heckler is an Oracle Corporation Java/Middleware/Core Tech Engineer with development experience in numerous environments. He has worked for and with key players in the manufacturing, emerging markets, retail, medical, telecom, and financial industries to develop and deliver critical capabilities on time and on budget. Currently, he works primarily with large government customers using Java throughout the stack and across the enterprise. He also participates in open-source development at every opportunity, being a JFXtras project committer and developer of DialogFX, MonologFX, and various other projects. When Mark isn't working with Java, he enjoys writing about his experiences at the Java Jungle website (https://blogs.oracle.com/javajungle/) and on Twitter (@MkHeck). José Pereda is a Structural Engineer working in the School of Engineers in the University of Valladolid in Spain for more than 15 years, and his passion is related to applying programming to solve real problems. Being involved with Java since 1999, José shares his time between JavaFX and the Embedded world, developing commercial applications and open source projects (https://github.com/jperedadnr), and blogging (http://jperedadnr.blogspot.com.es/) or tweeting (@JPeredaDnr) of both. What’s Cool AquaFX 0.1 - Mac OS X skin for JavaFX by Claudine Zillmann DromblerFX adds a docking framework Part 2 of Gerrit’s taming the Nashorn for writing JavaFX apps in Javascript Tool from mihosoft called JSelect for quickly switching JDKs Apache Maven Javadoc Plugin 2.9.1 Released Proposal: Java Concurrency Stress tests (jcstress) Slide-free Code-driven session at SV JUG JavaOne approvals/rejects gone out

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• exclamation mark for sitemaps in webmastertools when resubmited

  - by Jayapal Chandran

  Hi, I have three sitemaps submitted to webmastertools. In that one has very few links and was accepted. It showed a green tick. The other two had around 150 links. They had been accepted in think yet webmastertools displays the exclamation mark. I think i saw this already but what confused was my hosting was blocking frequent bots recently by using a firewall and just now they added googles ip range in their witelist. and then my robots and sitemaps were read by webmastertools. But two sitemaps shows exclamation. I hope it is nothing to do with the above problem. What are all the reasons and where can i see the reason for that exclamation mark.? Here is the screen shot.

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• Trying to reconcile global ip address and Vhosts

  - by puk

  I have been using my local machine as a web server for a while, and I have several websites set up locally on my machine, all with similar Vhost files like the one seen here /etc/apache2/sites-available/john.smith.com: <VirtualHost *:80> RewriteEngine on RewriteOptions Inherit ServerAdmin www-data@john.smith.com ServerName john.smith.com ServerAlias www.john.smith.com DocumentRoot /home/john/smith # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn LogFormat "%v %l %u %t \"%r\" %>s %b" comonvhost CustomLog /var/log/apache2/access.log comonvhost </VirtualHost> then I set up the /etc/hosts file like so for every Vhost: 192.168.1.100 www.john.smith.com john.smith.com 192.168.1.100 www.jane.smith.com jane.smith.com 192.168.1.100 www.joe.smith.com joe.smith.com 192.168.1.100 www.jimbob.smith.com jimbob.smith.com Now I am hosting my friend's website until he gets a permanent domain. I have port forwarding set up to redirect port 80 to my machine, but I don't understand how the global ip fits into all of this. Do I for example use the following web site addresses (assume global ip is 12.34.56.789): 12.34.56.789.john.smith 12.34.56.789.jane.smith 12.34.56.789.joe.smith 12.34.56.789.jimbob.smith

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• Mark Hurd and Balaji Yelamanchili present Oracle’s Business Analytics Strategy

  - by swalker

  Join Mark Hurd and Balaji Yelamanchili as they unveil the latest advances in Oracle’s strategy for placing analytics into the hands of every decision-makers—so that they can see more, think smarter, and act faster. Wednesday, April 4, 2012 at 1.0 pm UK BST / 2.0 pm CET Register HERE today for this online event Agenda Keynote: Oracle’s Business Analytics StrategyMark Hurd, President, Oracle, and Balaji Yelamanchili, Senior Vice President, Analytics and Performance Management, Oracle Plus Breakout Sessions: Achieving Predictable Performance with Oracle Hyperion Enterprise Performance Managemen Explore All Relevant Data—Introducing Oracle Endeca Information Discovery Run Your Business Faster and Smarter with Oracle Business Intelligence Applications on Oracle Exalytics In-Memory Machine Analyzing and Deciding with Big Data

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• The Origins Of Facebook And Its Founder and CEO, Mark Zuckerberg

  <b>Silicon Alley Insider: </b>"The following series of stories detail some of what happened in 2003 and 2004 after then Harvard-sophomore Mark Zuckerberg launched a site called theFacebook.com."

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• How can I mark a group of changes/changesets in SVN, Hg, or Git

  - by sylvanaar

  I would like to mark an arbitrary group of commits/changesets with a label. Commit 1 *Mark 1 Commit 2 *Mark 2 Commit 3 Commit 4 *Mark 1 Commit 5 *Mark 2 The goal is to easily locate all the changes for a specific mark, and to have that grouping persisted in the VCS directly, as opposed to some outside system like a bug tracking system. The location and ordering of the marks needs to be arbitrary, and should be able to work with both committed/uncommitted and pushed/unpushed changes. In SVN the best way I know is to just edit the commit notes and add some sort of special text that you can search for e.g. "**Mark 1". Or just to make a fake edit and commit it and use its commit note to list all the included revisions. Is there a better solution for SVN? Are there equivalent or better solutions for Hg or Git?

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• Oracle President Mark Hurd Highlights How Data-driven HR Decisions Help Maximize Business Performance

  - by Scott Ewart

  HR Intelligence Can Help Companies Win the Race for Talent Today during a keynote at Taleo World 2012, Oracle President Mark Hurd outlined the ways that executives can use HR intelligence to help them make better business decisions, shape the future of their organizations and improve the bottom line. He highlighted that talent management is one of the top three focus areas for CEOs, and explained how HR intelligence can help drive decisions to meet business objectives. Hurd urged HR leaders to use data to make fact-based decisions about hiring, talent management and succession to drive strategic growth. To win the race for talent, Hurd explained that organizations need powerful technology that provides fact-based valuable insight that is needed to proactively manage talent, drive strategic initiatives that promote innovation, and enhance business performance. To view the full story and press release, click here.

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• Mark Hurd and Balaji Yelamanchili present Oracle’s Business Analytics Strategy

  - by Mike.Hallett(at)Oracle-BI&EPM

  Join Mark Hurd and Balaji Yelamanchili as they unveil the latest advances in Oracle’s strategy for placing analytics into the hands of every decision-makers—so that they can see more, think smarter, and act faster. Wednesday, April 4, 2012   at 1.0 pm UK BST / 2.0 pm CET Register HERE today for this online event Agenda Keynote: Oracle’s Business Analytics StrategyMark Hurd, President, Oracle, and Balaji Yelamanchili, Senior Vice President, Analytics and Performance Management, Oracle Plus Breakout Sessions: Achieving Predictable Performance with Oracle Hyperion Enterprise Performance Managemen Explore All Relevant Data—Introducing Oracle Endeca Information Discovery Run Your Business Faster and Smarter with Oracle Business Intelligence Applications on Oracle Exalytics In-Memory Machine Analyzing and Deciding with Big Data

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• Larry Ellison and Mark Hurd on Oracle Cloud

  - by arungupta

  Oracle Cloud provides Java and Database as Platform Services and Customer Relationship Management, Human Capital Management, and Social Network as Application Services. Watch a live webcast with Larry Ellison and Mark Hurd on announcements about Oracle Cloud. Date ? Wednesday, June 06, 2012 Time ? 1:00 p.m. PT – 2:30 p.m. PT Register here for the webinar. You can also attend the live event by registering here. Oracle Cloud is by invitation only at this time and you can register for access here.

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• Mark your calendar : Oracle Week, Nov 18-22, Herzliya

  - by Frederic Pariente

  The local ISV Engineering will be participating at the Israel Oracle Week on Nov 18-22, come meet us there! MARK YOUR CALENDAR Oracle Week Israel Date : November 18-22, 2012 Time : 09:00-16:30 Location :  Daniel HotelHerzliyaIsrael Tracks : DatabaseMiddlewareDevelopment InfrastructureBusiness ApplicationsBig Data ManagementSOA & BPMBI JavaITCloud  Here is a sample list of the Solaris 11 sessions to date, make sure to register for these. Number Name Date Track 12224 Optimizing Enterprise Applications with Oracle Solaris 11 19/11/2012 Infrastructure 12327 Oracle Solaris 11: Engineered Cloud Security with Wire-Speed Encryption and Delegated Admin 20/11/2012 Infrastructure, Cloud 12425 Simplified Lifecycle Management in Oracle Solaris 11 with AI, IPS and Ops Center 21/11/2012 Infrastructure 12528 Oracle Solaris 11 Administration: Zone, Resource Management and System Security 22/11/2012 Infrastructure 12127 Built for Cloud: Virtualization Use Cases and Technologies in Oracle Solaris 11 18/11/2012 Infrastructure, Cloud See you there!

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• Mark Hurd on Oracle's Strategy to Be the Best

  - by Tuula Fai

  Mark Hurd, President of Oracle, energized a packed audience this Monday morning at OpenWorld with his keynote outlining Oracle’s four-pillar strategy: Be the leader at every level of the technology stack—applications, middleware, database, operating system, virtual machine, servers, and storage Vertically integrate these levels into differentiated solutions Offer Fusion, the next generation of applications, which are modular and can run in the cloud, on-premise, or both (hybrid) Deliver this technology portfolio through industry lenses to help Oracle customers solve their problems while innovating and becoming more efficient. Hurd’s message resonated throughout Monday’s Customer Experience (CX) sessions as we learned about Oracle’s investment in integrating its best-of-breed CX solutions to deliver an end-to-end suite that addresses every part of the customer lifecycle. For example, in the area of customer service, Oracle is developing enhancements to help contact center agents: Better understand customer needs through social listening tools that are integrated with knowledge management Empower themselves with internal collaboration and mobility tools Adapt to customer needs by engaging them through chat during a service or commerce interaction so they can deliver a great customer experience while transforming from a cost- into a profit center.

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• Instance Patching Demo for BPM 11.1.1.7 by Mark Nelson

  - by JuergenKress

  BPM 11.1.1.7 has a new ‘instance patching and migration’ feature that allows you to apply changes to running instances of processes (without changing the revision of the process) and/or to migrate running instances between revisions of a process. There is a short viewlet demonstration posted here, but there is unfortunately no sound. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Mark Nelson,BPM,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Excel Conditional Formatting With Question Mark

  - by kzh

  I would like to use a conditional formatting rule in an excel file that would color any box with a question mark in it red. It seems that Excel is using a question mark as a wild card and will turn all cells with at least one character in them red. How can i escape the question mark? These don't seem to work: "?" \? '?' ??

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• Excel Conditional Formatting Escaping a Question Mark

  - by kzh

  I would like to use a conditional formatting rule in an excel file that would color any box with a question mark in it red. It seems that Excel is using a question mark as a wild card and will turn all cells with at least one character in them red. How can i escape the question mark? These don't seem to work: "?" \? '?' ??

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• Mark as read on delete in Outlook?

  - by x3ja

  I'd like Outlook to mark any messages I delete to be marked as read. For bonus points, I'd like it to only do this on messages that I have opened/previewed before pressing delete since this means I've looked at the content and chosen to delete it. I know I can set it to mark as read after x seconds when I'm looking at it, that's not what I want. I also know that I can move off the message & back on to it or right click to mark as read - still not what I want. I'm using Outlook 2007 in case that matters. [Edit: I just found I can at least mark as read with a keyboard shortcut: Ctrl-Q, but again, it'd be nice to not have to do this. More shortcuts here.]

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• Kids don’t mark their own homework

  - by jamiet

  During a discussion at work today in regard to doing some thorough acceptance testing of the system that I currently work on the topic of who should actually do the testing came up. I remarked that I didn’t think that I as the developer should be doing acceptance testing and a colleague, Russ Taylor, agreed with me and then came out with this little pearler: Kids don’t mark their own homework Maybe its a common turn of phrase but I had never heard it before and, to me, it sums up very succinctly my feelings on the matter. I tweeted about it and it got a couple of retweets as well as a slightly different perspective from Bruce Durling who said: I'm of the opinion that testers should be in the dev team & the dev *team* should be responsible for quality Bruce makes a good point that testers should be considered part of the dev team. I agree wholly with that and don’t think that point of view necessarily conflicts with Russ’s analogy. Yes, developers should absolutely be responsible for testing their own work – I also think that in the murky world of data integration there is often a need for a 3rd party to validate that work. Improving testing mechanisms for data integration projects is something that is near and dear to my heart so I would welcome any other thoughts around this. Let me know if you have any in the comments! @Jamiet

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• Manipulating Human Tasks (for testing) by Mark Nelson

  - by JuergenKress

  A few months ago, while working on a BPM migration, I had the need to look at the status of human tasks, and to manipulate them – essentially to just have a single user take random actions on them at some interval, to help drive a set of processes that were being tested. To do this, I wrote a little utility called httool.  It reuses some of the core domain classes from my custom worklist sample (with minimal changes to make it a remote client instead of a local one). I have not got around to documenting it yet, but it is pretty simple and fairly self explanatory.  So I thought I would go ahead and share it with folks, in case anyone is interested in playing with it. You can get the code from my ci-samples repository on java.net: git clone git://java.net/ci4fmw~ci-samples It is in the httool directory. I do plan to get back to this “one day” and enhance it to be more intelligent – target particular task types, update the payload, follow a set of “rules” about what action to take – so that I can use it for more driving more interesting test scenarios.  If anyone is feeling generous with their time, and interested, please feel free to join the java.net project and hack away to your heart’s content. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Mark Nelson,Human Task,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• SQLBeat Podcast – Episode 4 – Mark Rasmussen on Machine Guns,Jelly Fish and SQL Storage Engine

  - by SQLBeat

  In this this 4th SQLBeat Podcast I talk with fellow Dane Mark Rasmussen on SQL, machine guns and jelly fish fights; apparently they are common in our homeland. Who am I kidding, I am not Danish, but I try to be in this podcast. Also, we exchange knowledge on SQL Server storage engine particulars as well as some other “internals” like password hashes and contained databases. And then it just gets weird and awesome. There is lots of background noise from people who did not realize we were recording. And I call them out and make fun of them as they deserve; well just one person who is well known in these parts. I also learn the correct (almost) pronunciation of “fjord”. Seriously, a word with an “F” followed by a “J”. And there are always the hippies and hipsters to discuss. Should be fun.

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• Exploring MDS Explorer by Mark Nelson

  - by JuergenKress

  Recently, I posted about my colleague Olivier’s MDS Explorer tool, which is a great way to get a look inside your MDS repository. I have been playing around with it a little bit, nothing much really, just some cosmetic stuff, but you might like to take a look at it. I made it format the documents nicely with proper indentation, and with line numbers and a nicer editor. It also will warn you if you are about to open a large document so that you know it has not crashed, but that you just have to be patient. And I added some icons and stuff. There is even a nice Dora the Explorer picture hiding in there for those who care to look for it . Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: MDS Explorerer,IDM,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress,Mark Nelson

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• Mark Wilcox Discusses Privileged Account Management

  - by Naresh Persaud

  96 800x600 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:Calibri;} The new release of Oracle Identity Management 11g R2 includes the capability to manage privileged accounts. Privileged accounts, if compromised, create a risk for fraud in the enterprise and as a result controlling access to privileged accounts is critical. The Oracle Privileged Account Manager solution can be deployed stand alone or in conjunction with the Oracle Governance Suite for a comprehensive solution. As part of the comprehensive platform, Privilege Account Manager is interoperable with the Identity suite. In addition, Privileged Account Manager can re-use Oracle Identity Manager connectors for propagating changes to target systems. The two are interoperable at the data level. I caught up with Mark Wilcox, Principal Product Manager of Oracle Privileged Account Manager and discussed with him the capabilities of the offering in this podcast. Click here to listen.

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• Case Management In-Depth: Cases & Case Activities Part 1 – Activity Scope by Mark Foster

  - by JuergenKress

  In the previous blog entry we looked at stakeholders and permissions, i.e. how we control interaction with the case and its artefacts. In this entry we’ll look at case activities, specifically how we decide their scope, in the next part we’ll look at how these activities relate to the over-arching case and how we can effectively visualize the relationship between the case and its activities. Case Activities As mentioned in an earlier blog entry, case activities can be created from: BPM processes Human Tasks Custom (Java Code) It is pretty obvious that we would use custom case activities when either: we already have existing code that we would like to form part of a case we cannot provide the necessary functionality with a BPM process or simple Human Task However, how do we determine what our BPM process as a case activity contains? What level of granularity? Take the following simple BPM process Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: ACM,BPM,Mark Foster,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Case Management In-Depth: Stakeholders & Permissions by Mark Foster

  - by JuergenKress

  We’ve seen in the previous 3 posts in this series what Case Management is, how it can be configured in BPM Studio and its lifecycle. I now want to go into some more depth with specific areas such as:. Stakeholders & Permissions Case Activities Case Rules etc. In the process of designing a Case Management solution it is important to know what approach to take, what questions to ask and based on the answers to these questions, how to implement. I’ll start with Stakeholders & Permissions. Stakeholders The users that perform actions on case objects, defined at a business level, e.g. “Help Desk Agent”, “Help Desk Supervisor” etc. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: ACM,BPM,Mark Foster,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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