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  • Partner Webinar Series CRM/CX Best Practices - Each Friday - 10am PST

    - by Richard Lefebvre
    A CRM/CX Best Practices Webinar will be led each week by the Oracle CRM/CX Sales Consulting team and focus on Demo best practices and previews Lessons Learned from Sales Cycles Competitive & product/solution positioning information Product updates& progress Replays are available from the webinar's portal. Please see the agenda and webinar details here and join us to learn about a new CX topic each Friday at 10am PT.

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  • Announcing Oracle Mobile Timecards for Oracle E-Business Suite, Release 12.1 and Release 12.2

    - by CaroleB
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Oracle E-Business Suite Development is pleased to announce the availability of Oracle Mobile Timecards for Oracle E-Business Suite iPhone application.  With this new mobile app, users can record time on the go, and quickly submit timecards to ensure that downstream processes like Payroll, Projects Costing and Vendor Settlements are executed on time. Key features include: Enter time day-wise for easy time booking Enter time in Quick Time or Regular Time modes Support Payroll and Projects based time entry Aggregate day-wise entries into timecard periods Submit and view timecards while on the go Oracle Mobile Timecards for Oracle E-Business Suite is currently available on OS, and Android availability is planned. It is available to Oracle E-Business Suite customers as part of an existing Oracle Time and Labor product license; no new "mobile" license is required. Download Availability You can download Oracle E-Business Suite Smartphone Applications directly from the Apple Store and run them on Oracle Business Suite 12.1.3 or 12.2.3 – the same client-side code runs with either release: iTunes link: https://itunes.apple.com/us/app/oracle-timecards-for-oracle/id883064245?mt=8  For each app, an administrator performs a simple, one-time ennoblement using server-side patches. For deployment instructions, see Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Note 1641772.1). Demo Availability   Support for demo-ING in GS environments will be available shortly. A demo preview of Oracle Mobile Timecards for Oracle E-Business Suite is available here. Configured Layouts on Mobile Timecards Note.1671889.1 Mobile Timecard Layout Configuration Whitepaper for OTL Mobile Time Entry /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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  • The Social Business Thought Leaders

    - by kellsey.ruppel
    Enterprise Gamification, Big Data, Social Support, Total Customer Experience, Pull Organizations, Social Business. Are these purely the latest buzzwords to enter the market or significant trends that companies should keep an eye on? Oracle recently sponsored and presented at the 5th Social Business Forum, one of the largest European events on the use of social media as a business tool and accelerator. Through the participation of dozens of practitioners, experts and customer success stories, the conference demonstrated how a perfect storm of technology, management and cultural change is pushing peer-to-peer conversations deep into business processes. It is clear that Social Business is serving as a new propellant of agility, efficiency and reactivity. According to Deloitte and MIT what we have learned to call Social Business is considered important in the next 3 years by 86% of managers (see Social Business: What Are Companies Really Doing?, MIT Sloan Management Review and Deloitte). McKinsey further estimates the value that can be unlocked in terms of knowledge-worker productivity, consumer insights, product co-creation, improved sales, marketing and customer service up to $1300B (See The social economy: Unlocking value and productivity through social technologies, McKinsey Global Institute). This impacts any industry, with the strongest effects seen in Media & Entertainment, Technology, Telcos and Education. For those not able to attend the Social Business Forum and also for the many friends that joined us in Milan, we decided to keep the conversation going by extracting some golden nuggets from the perspective of five of the most well-known thought-leaders in this space. Starting this week you will have the chance to view: John Hagel (Author of the Power of Pull and Co-Chairman Center for the Edge at Deloitte & Touche) Christian Finn (Senior Director, WebCenter Evangelist at Oracle) Steve Denning (Author of The Radical Management and Independent Management Consulting Professional) Esteban Kolsky (Principal & Founder at ThinkJar) Ray Wang (Principal Analyst & CEO at Constellation Research) Stay tuned to hear: How pull organizations are addressing some of the deepest challenges impacting the market. How to integrate social into existing infrastructure and processes. How to apply radical management to become more agile and profitable. About the importance of gamification as an engagement lever. The first interview with John Hagel will be published tomorrow. Don't miss it and the entire series!

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  • Registre des ventes pour les partenaires Oracle CRM et Inquira

    - by swalker
    Découvrez plus en détail le positionnement et les fonctionnalités d'Oracle CRM et d'InQuira. Grâce à ce guide pour la vente Oracle CRM & InQuira Playbook, vous avez toutes les cartes en main pour vendre, identifier et qualifier des opportunités et appliquer des scénarios de vente spécifiques. Découvrez également comment concentrer vos ressources et tirer profit des tremplins OPN Specialized pour élargir votre offre.

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  • SEO Services For Small Business - Is it Necessary?

    Whether your small business started out on the Internet or started a while back at your kitchen table and is only now moving online, the web is the only place to be if you intend your small business to succeed and grow. With thousands of new users "coming online" every day, a web presence is a must for small business, and that web presence has to be noticed if you want to stay in business at all. And for that, you're going to need good SEO - Search Engine Optimization.

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  • Oracle Business Intelligence Applications

    Entienda la estrategia de Oracle en Business Intelligence, su oferta de soluciones y cómo los clientes actuales están consiguiendo el conocimiento que ellos necesitan para tomar mejores decisiones con las Aplicaciones de Business Intelligence de Oracle. Las Aplicaciones de Business Intelligence de Oracle ayudan a los clientes a obtener mayor valor de los sistemas existentes incluyendo E-Business Suite, Peoplesoft, Siebel y otros sistemas como SAP.

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  • Let your Signature Experience drive IT-decision making

    - by Tania Le Voi
    Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

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  • Webcast: Redefining the CRM and E-Commerce Experience with Oracle Exalogic

    - by Sanjeev Sharma
    Have your CRM applications been growing in cost and complexity? Do your customers want to reach you through more channels than ever? Does your business need to handle peak sales and customer service demand, but your IT budget only covers current needs? Learn how Oracle Exalogic combines Oracle hardware and software to achieve breakthrough performance and scalability, and how real Oracle customers are simplifying the deployment and management of their CRM applications. Register for the webcast here.

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  • What are Social CRM Applications?

    Listen to Anthony Lye, Senior Vice President of CRM, discuss how Oracle's Social CRM Applications combine powerful enterprise applications and the latest in social networking with Web 2.0 technology to dramatically improve end user productivity.

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  • Cloning Oracle E-Business Suite Release 12.2 on Real Application Clusters

    - by Max Arderius
    We are pleased to announce the certification of Rapid Clone with Oracle E-Business Suite Release 12.2 on systems running Real Application Clusters (RAC). A new cloning procedure for Oracle E-Business Suite 12.2 has been published in the following My Oracle Support document: Cloning Oracle E-Business Suite Release 12.2 RAC Enabled Systems with Rapid Clone (Note 1679270.1) Please review that document for all required patches and prerequisites. Related Documents 1383621.1 : Cloning Oracle Applications Release 12.2 with Rapid Clone 1583092.1 : Oracle E-Business Suite Release 12.2: Suite-Wide Rollup and AD/TXK Delta Information 1617461.1 : Applying R12.AD.C.Delta.4 and R12.TXK.C.Delta.4 Release Update Packs

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  • Oracle CRM und Inquira Vertriebsskript für Partner

    - by swalker
    Informationen über Produktpositionierung und Funktionalität von Oracle CRM und InQuira Diese Skripts von Oracle CRM und InQuira (Sales Playbook) unterstützen Sie beim Vertrieb, bei der Identifizierung und Qualifizierung von Vertriebs-Chancen und bei der Entwicklung von Vertriebsszenarien. Setzen Sie Schwerpunkte bei der Verwendung Ihrer Ressourcen, und erweitern Sie Ihr Angebot mit den OPN Specialized-Optionen, die Ihrem Unternehmen zur Verfügung stehen.

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  • How to Promote Your Business With the Best SEO Services

    When you are about to hire an outsourcing company for SEO services, you should always choose a business provider who will be of your business level and share similar caliber as your company. This is because; having a business partner with the same caliber will allow the two companies to work mutually with each other with the same dedication levels and work ethics. These qualities are foremost factors you should keep in mind if you want to reap the fruits of success in your SEO business.

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  • Best Free and Open Source CRM Software

    <b>Tech Source: </b>"If you happen to own a business and are looking for CRM applications, I have here a list of some of the most well-known free and open-source customer relationship management (CRM) software available today."

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  • Oracle CRM On Demand Release 16

    Sandi Main Director, Oracle CRM On Demand Product Management provides an update on the features of this exciting new release. Learn how you can leverage Oracle CRM On Demand Release 16 to increase productivity and maximize your business needs.

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  • A Business Website - Should Our Company Have One?

    A business website is the newly established standard for providing customers with timely information about product and services offered by a company. There are many important benefits that a company stands to gain by having a business website and they go far beyond the fact that customers today expect that a professionally run business should have a professional looking business website.

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  • ???????????????????Siebel CRM Public Sector 8.2????????

    - by junko.ishikawa
    ?????????????????????????????????????Siebel CRM Public Sector 8.2?????????????????????????????? ??????????????????????????????????????????????????e-Japan???????????????????????????????????????????? ?Siebel CRM Public Sector 8.2??????????????????????????????????????????????????????????????????????????????????????????????????????????????????

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  • ?? Oracle E-Business Suite Period Close ??

    - by Steve He(???)
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 7.8 ? 0 2 false false false EN-US ZH-CN X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} ?? & ???? — ?? Period Close ???? ????????,??Oracle??????Period Close???,????????????????????????????Oracle E-Business Suite?Period Close?????,???Oracle Financial Assets, General Ledger, Payables, ? Receivables????????????????????????????????????,???????????????????,?????Oracle?????,??????????????,????????????? Oracle???????????????Oracle??????,???????????Oracle?????????????????,????E-Business Suite?????????,??????????????????????????,???????????????,??????????????????????????????,???EBS????,???????????????????????????????Note 167000.1???????????????????????,????????E-Business Suite?????????EBS 12.0.6?????,Oracle?????????????Oracle??,??adpatch????????????EBS??12.1.1???,????????????? Oracle E-Business Suite ?????????: ???? —???????????????????????? ?????? —?????Oracle ???????? ????????—?????????????????????,???? ???????,????????EBS Period Close??,???????SQLGL Period Closing???????????????????????????General Ledger ???????? ?? Select Application??????????????,????? Period Close??????? Period Close ?? Period Closing??????????Execute?? ???????Submit ?? ?? Refresh ??,??????? “In Progress” ?? “Completed” ??View Report?????????? ??????????,????????????????????,?????,?????????????????,?????Oracle???????????,??????????????,????????????????? ??,??????? ??,???????? ??????,??E-Business Suite ???? Diagnostic Tools Community?????????????????,????????Oracle????????? Oracle? Period Close ???,????E-Business Suite?????,????????,?????????????????? Period Close???,??????????,???????????????????,?????????,???????????????,???????????????????,???????,??????????????????????? ???? E-Business Suite Diagnostics Period / Year End Close [ID 402237.1] ??????Closing Period????????????????????????????????Closing Period ??,???????????????????????EBS???????,???E-Business Suite Diagnostics Overview [ID 342459.1].

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  • Is there an SCM tool made for solo programmers with key logging built in?

    - by pokstad
    Are there any Source Code Management (SCM) tools made specifically for solo programmers or small groups of programmers that tracks every small change made to source code in real time? This would require all key strokes to be tracked, and any other small changes like GUI UI editing. This seems like it would be a very useful tool for a programmer trying to remember a fix he did an hour ago that they didn't manually commit.

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