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  • 2-Bay External HDD Enclosure in JBOD mode fails to detect both drives (Linux & Windows)

    - by mgc8888
    I recently purchased a couple of USB 3.0 External HDD Enclosures to use for storage and backup; the idea was to have one act as backup to the other, with 4 x 3TB drives in total. However, the second drive in each is not accessible in either Linux nor Windows, and I could not determine the reason. 1. Situation The two enclosures are slightly different (couldn't find them in stock at the same time) yet from many little details appear to be the same Chinese base design with a tweaked outer shell. The models are: Sharkoon 2-Bay RAID Box Fantec MR-35DU3 The drives are Seagate 3TB Barracuda ST33000651AS, firmware CC44, all identical. From reading manuals and online sources, I determined that JBOD would be the optimal setup for my needs -- addressing the two drives separately in each enclosure would be important, making it easy to swap drives and mix&match them if needed; all the other modes implied the controller doing a combination of the drives. The software used was Debian GNU/Linux - testing/wheezy - kernel 2.6.39-2 and Windows 7 Ultimate. 2. Description of the problem Now, here comes the problem: every time I connect either of the enclosures to a PC using the supplied cable (tried a different one as well), only the HDD in the top bay is readable, the one below is detected yet errors out in various ways. According to the manuals, it should not happen: in JBOD, the system should be able to "see" two separate drives upon connection. This happens with both enclosures and any combination of HDDs (i.e. if I swap them, the same thing happens), so the HDDs are good and I think so are the enclosures (two different companies making similar products that failed in an identical fashion would be very unlikely). The top HDD can be used fine every time, I actually tried a speed test from Linux and got about 150MiB/s reads, so all is working as it should; the one below refuses to work every time. So the failure is consistent. To make sure this was not some obscure Linux bug, I tried the same under Windows 7, and the system also only created one drive letter for a drive of 3TB size (so it was only seeing one instead of both). Placing an older, known good, 2TB drive in the top bay made that the one recognised, so we have the same issue under Windows as well. Log entries under Linux (tested here with a 3TB and a 2TB drive so I could differentiate them; either one works in the top enclosure, in the test setup the 3TB one is on top). You can see them being detected, the top one is ok, but for the bottom one only errors: Jul 19 23:28:15 media kernel: [260150.582436] usb 6-1: New USB device found, idVendor=1ca1, idProduct=18ae Jul 19 23:28:15 media kernel: [260150.582440] usb 6-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Jul 19 23:28:15 media kernel: [260150.582442] usb 6-1: Product: Usb Sata Bridge Jul 19 23:28:15 media kernel: [260150.582444] usb 6-1: Manufacturer: SYMWAVE Jul 19 23:28:15 media kernel: [260150.582446] usb 6-1: SerialNumber: 39584B304C4E3441 Jul 19 23:28:15 media kernel: [260150.870412] scsi11 : usb-storage 6-1:1.0 Jul 19 23:28:16 media kernel: [260151.882087] scsi 11:0:0:0: Direct-Access SYMWAVE ST33000651AS CC44 PQ: 0 ANSI: 4 Jul 19 23:28:16 media kernel: [260151.882242] scsi 11:0:0:1: Direct-Access SYMWAVE ST32000641AS CC12 PQ: 0 ANSI: 4 Jul 19 23:28:16 media kernel: [260151.882677] sd 11:0:0:0: Attached scsi generic sg2 type 0 Jul 19 23:28:16 media kernel: [260151.882774] sd 11:0:0:0: [sdb] Very big device. Trying to use READ CAPACITY(16). Jul 19 23:28:16 media kernel: [260151.882857] sd 11:0:0:1: Attached scsi generic sg3 type 0 Jul 19 23:28:16 media kernel: [260151.882893] sd 11:0:0:0: [sdb] 5860533168 512-byte logical blocks: (3.00 TB/2.72 TiB) Jul 19 23:28:16 media kernel: [260151.883085] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint Jul 19 23:28:16 media kernel: [260151.883582] sd 11:0:0:0: [sdb] Write Protect is off Jul 19 23:28:16 media kernel: [260151.883961] sd 11:0:0:1: [sdc] 3907029168 512-byte logical blocks: (2.00 TB/1.81 TiB) Jul 19 23:28:16 media kernel: [260151.884145] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint Jul 19 23:28:16 media kernel: [260151.884570] sd 11:0:0:1: [sdc] Write Protect is off Jul 19 23:28:16 media kernel: [260151.884855] sd 11:0:0:0: [sdb] Very big device. Trying to use READ CAPACITY(16). Jul 19 23:28:16 media kernel: [260151.885286] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint Jul 19 23:28:16 media kernel: [260151.885807] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint Jul 19 23:28:16 media kernel: [260151.909595] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint Jul 19 23:28:16 media kernel: [260151.910159] sd 11:0:0:1: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jul 19 23:28:16 media kernel: [260151.910163] sd 11:0:0:1: [sdc] Sense Key : Illegal Request [current] Jul 19 23:28:16 media kernel: [260151.910167] Info fld=0x0 Jul 19 23:28:16 media kernel: [260151.910169] sd 11:0:0:1: [sdc] Add. Sense: Invalid field in cdb Jul 19 23:28:16 media kernel: [260151.910172] sd 11:0:0:1: [sdc] CDB: Read(10): 28 20 00 00 00 00 00 00 08 00 Jul 19 23:28:16 media kernel: [260151.910182] quiet_error: 2 callbacks suppressed Jul 19 23:28:16 media kernel: [260151.910570] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint Jul 19 23:28:16 media kernel: [260151.911153] sd 11:0:0:1: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jul 19 23:28:16 media kernel: [260151.911156] sd 11:0:0:1: [sdc] Sense Key : Illegal Request [current] Jul 19 23:28:16 media kernel: [260151.911159] Info fld=0x0 Jul 19 23:28:16 media kernel: [260151.911161] sd 11:0:0:1: [sdc] Add. Sense: Invalid field in cdb Jul 19 23:28:16 media kernel: [260151.911164] sd 11:0:0:1: [sdc] CDB: Read(10): 28 20 00 00 00 00 00 00 08 00 Jul 19 23:28:16 media kernel: [260151.911385] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint Jul 19 23:28:16 media kernel: [260151.911902] sd 11:0:0:1: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jul 19 23:28:16 media kernel: [260151.911905] sd 11:0:0:1: [sdc] Sense Key : Illegal Request [current] Jul 19 23:28:16 media kernel: [260151.911908] Info fld=0x0 Jul 19 23:28:16 media kernel: [260151.911910] sd 11:0:0:1: [sdc] Add. Sense: Invalid field in cdb Jul 19 23:28:16 media kernel: [260151.911913] sd 11:0:0:1: [sdc] CDB: Read(10): 28 20 00 00 00 00 00 00 08 00 Jul 19 23:28:16 media kernel: [260151.912128] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint Jul 19 23:28:16 media kernel: [260151.912650] sd 11:0:0:1: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jul 19 23:28:16 media kernel: [260151.912653] sd 11:0:0:1: [sdc] Sense Key : Illegal Request [current] Jul 19 23:28:16 media kernel: [260151.912656] Info fld=0x0 Jul 19 23:28:16 media kernel: [260151.912657] sd 11:0:0:1: [sdc] Add. Sense: Invalid field in cdb Jul 19 23:28:16 media kernel: [260151.912660] sd 11:0:0:1: [sdc] CDB: Read(10): 28 20 00 00 00 00 00 00 08 00 Jul 19 23:28:16 media kernel: [260151.912876] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint Jul 19 23:28:16 media kernel: [260151.913439] sd 11:0:0:1: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jul 19 23:28:16 media kernel: [260151.913442] sd 11:0:0:1: [sdc] Sense Key : Illegal Request [current] Jul 19 23:28:16 media kernel: [260151.913445] Info fld=0x0 Jul 19 23:28:16 media kernel: [260151.913446] sd 11:0:0:1: [sdc] Add. Sense: Invalid field in cdb Jul 19 23:28:16 media kernel: [260151.913449] sd 11:0:0:1: [sdc] CDB: Read(10): 28 20 00 00 00 00 00 00 08 00 Jul 19 23:28:16 media kernel: [260151.945227] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint Jul 19 23:28:16 media kernel: [260151.945863] sd 11:0:0:1: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Jul 19 23:28:16 media kernel: [260151.945866] sd 11:0:0:1: [sdc] Sense Key : Illegal Request [current] Jul 19 23:28:16 media kernel: [260151.945870] Info fld=0x0 Jul 19 23:28:16 media kernel: [260151.945871] sd 11:0:0:1: [sdc] Add. Sense: Invalid field in cdb Jul 19 23:28:16 media kernel: [260151.945875] sd 11:0:0:1: [sdc] CDB: Read(10): 28 20 00 00 00 00 00 00 08 00 (...) and so on for like 10 seconds until it gives up (...) 3. Question So, my question would be: what is causing this? Am I missing something, should I configure things differently, is this a known limitation? Searching online for more information did not yield any useful results... Thank you in advance for any help!

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  • Drivers not installing and drives not being recognized

    - by jab818
    Dell optiplex 755 running win7-32 Two problems, not sure if they're related 1: Two drivers are missing when viewing device manager, PCI serial port and PCI Simple Communications Controller, I've searched dell's site, and the internet as a whole and have been wholly unable to find the drivers. 2: I'm unable to connect any external hard drives, but any flash drives plugged in will be recognized and accessible by the computer without issue. Any help would be appreciated.

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  • Turn off laptop CD-ROM

    - by Stan
    Since I seldom use the built-in cd-rom, but usually carelessly press open door button which is on the side of laptop. Is there any way to power off cd-rom so the button won't work. Better not to open the back lid and unplug power cable.

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  • Disable USB drives during boot up?

    - by Jordan S. Jones
    I have 2 external USB harddrives that are on/active during the boot process. I believe that Windows7 is looking at those drives while booting, which is causes bootup to take longer. Is there a way that I can disable these drives until after the OS has booted to the logon screen?

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  • Mapped drives not showing in first run of Windows Explorer

    - by Alistair McMillan
    We have a couple of users whose mapped drives don't always appear in Windows Explorer when they initially log in. "net use" shows the drives are mapped correctly and they can see them in File Open dialogs in other applications. However they don't appear in Windows Explorer. The current workaround we have is to kill Windows Explorer and then immediately start it again, then they do reliably appear. Any ideas?

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  • Boot Toshiba Portege M200 with no CD drive

    - by BoundforPNG
    This has not CD drive and I would like to boot to Acronis to reload from an image that I created. I don't know how else to get the OS and all the drivers loaded. It doesn't seem to have Toshiba hidden boot partion on the HD. It doesn't seem to recognize my USB external CD drive or my USB flash drive. Any ideas? Paul

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  • How do I create a Ghost Boot CD?

    - by Webs
    For a previous job, my boss wanted to keep using Ghost and didn't want to switch to Clonezilla (which I recommend) but wanted a way to Ghost all machines and even future ones from one disk or CD. So I need a Ghose Boot CD that not only clones all systems we have, but would be editable for future systems.

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  • why can't i boot from cd rom?

    - by capone
    my xp sp3 o/s system is alread set to boot from cd rom 1st, but once the bootable cd is found and i get the "Press any key to Load " (or something like that) my keyboard and mouse will not work until windows begins to load. Any ideas on why and what the fix may be?

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  • Installing Ubuntu without a bootable CD

    - by Zero
    I am currently planning on installing a 64 bit version of Ubuntu. I have my partitions set up already, but my cd writer is currently out of commission. Is there anyway for me to install it without creating a bootable CD? (My computer is currently dual-booting between Vista x32 and ubuntu x32)

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  • Disable laptop CD-ROM drive

    - by Stan
    Since I seldom use the built-in cd-rom, but usually carelessly press open door button which is on the side of laptop. Is there any way to power off cd-rom so the button won't work. Better not to open the back lid and unplug power cable.

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  • Burn multiple playlists to CD from iTunes

    - by Skylarking
    By default, I fairly certain iTunes does not support this .... but is there a way to burn multiple playlists to one CD? Client does not want to dump playlists into one giant one then burn..he wishes to have the playlists in their original hierarchy one one CD ..

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  • Dell All-in-One 810 CD software will no longer install

    - by authentictech
    I have a Dell All-in-One 810 printer from years ago and only recently installed it (a few months ago). Later I had reason to uninstall and re-install the printer but whenever I connect the printer Windows installs the printer drivers from its cache without the CD. How can I remove all traces of the drivers from the cache so that it will install only from the CD and not from the Windows driver cache?

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  • How to read and write Mac drives on Windows

    - by Svish
    I have some external hard drives that are Mac OS Extended (Journaled) formatted. What software can you recommend for working with those drives when under Windows? Do you have any experience with this? Would be best if the software is free, but it doesn't have to be. Hope someone can help!

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  • Removable Disk Drives Not Appearing

    - by user24416
    OS: Vista, SP1 My SD/MMC drive does not appear anywhere (MyComputer, Disk Manager). In My Computer the only available drives ar C:\, D:\ and J:. I can no longer view any removable disk drives. When I put my SD card into its slot, it doesn't get read at all. I can't load pictures from my card to my PC. Any insight would be greatly appreciated. Thanks!

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  • Infotips for Word Documents in Windows XP in Network Drives

    - by Knight Samar
    Hi, MS Word 2007 files have a property page for entering details like summary and title. This is displayed when you hover over the documents on Desktop. Now on my Windows XP SP2 computer, inside Windows Explorer, it shows the special properties for all such files from Desktop, but not from the Network Drives. This is a big problem when I have a large collection of Word documents all in one folder. How can I display these special properties (infotips) for documents in my network drives ? Thanks :)

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  • Creating software raid on spare internal drives with Fedora

    - by Wizzard
    Hi there, I got two internal 80GB drives which are blank and just sitting in the case. I have tried googling for the steps or some info but I can only find out how to setup raid when I am first installing Fedora - not for doing when already setup. These are two new (old) drives, that are blank, the system is not on them so should really just be as simple as formating and then binding them to a raid - but can't find any information. Any clues?

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  • RAID level hard drives?

    - by JT
    Hi All My Motherboard has 4 internal SATA ports. I am considering a linux software raid. I plan to use this for backing up my work movies, music etc Do I need to spend the money on RAID Level drives? Or am I safe with standard hard drives? a 2TB Hitatchi 7200 is like $89 at NewEgg where a Samsung F1 RAID 1tb is $150.00 Thoughts?

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  • How to Create Boot CD

    - by joe
    How to Create boot CD for Dual Booting System? Just consider I am having Windows and Ubuntu, Grup is boot loader. I just want to create Dual Boot CD for the same operation.

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  • Removing raid 1 (mirroring) and leaving data on both drives

    - by ajma
    Hello, I have two drives in a raid 1 (mirroring) array. Hardware raid using whatever is built into an Intel motherboard. (asus P5BE) I'd like to remove one drive but keep the data in both (I want to put one of the drives into another machine). Can I go into the raid configuration and remove the array and have the data remain?

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  • Up-to-date Comparison of High-Speed USB Flash Drives

    - by Zoredache
    I am looking for comparison of the performance of USB flash drives. I have found several older comparisons, but I am trying to find a more up-to-date comparisons that apply to the larger storage sizes (32-128GB). I can try looking up the specs of various drives, but vendors have been known to exaggerate, or use numbers that are on accurate in tests that do not reflect actual usage. I was hoping to find 3rd party site which had perform testing.

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