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  • Set the Dropdown box as selected in Javascript

    - by Aruna
    I am using Javascript in my app. In my table, I have a column named industry which contains value like id 69 name :aruna username :aruna email :[email protected] password: bd09935e199eab3d48b306d181b4e3d1:i0ODTgVXbWyP1iFOV type : 3 industry: | Insurance | Analytics | EIS and Process Engineering actually this industry value is inserted from a dropdown box multi select.. now i am trying like on load to make my form as to contain these values where industry is dropdown box <select id="ind1" moslabel="Industry" onClick="industryfn();"mosreq="0" multiple="multiple" size="3" class="inputbox" name="industry1[]">'+ <option value="Banking and Financial Services">Banking and Financial Services</option> <option value="Insurance">Insurance</option> <option value="Telecom">Telecom</option> <option value="Government ">Government </option> <option value="Healthcare &amp; Life sciences">Healthcare & Life sciences</option> <option value="Energy">Energy</option> <option value="Retail &amp;Consumer products">Retail &Consumer products</option> <option value="Energy, resources &amp; utilities">Energy, resources & utilities</option> <option value="Travel and Hospitality">Travel and Hospitality</option> <option value="Manufacturing">Manufacturing</option> <option value="High Tech">High Tech</option> <option value="Media and Information Services">Media and Information Services</option> </select> How to keep the industry values(| Insurance | Analytics | EIS and Process Engineering ) as selected? EDIT: Window.onDomReady(function(){ user-get('industry'); $s=explode('|', $str) ? var selectedFields = new Array(); <?php for($i=1;$i<count($s);$i++){?> selectedFields.push("<?php echo $s[$i];?>"); <?php }?> for(i=1;i<selectedFields.length;i++) { var select=selectedFields[i]; for (var ii = 0; ii < document.getElementById('ind1').length; ii++) { var value=document.getElementById('ind1').options[ii].value; alert(value); alert(select); if(value==select) { document.getElementById('ind1').options[ii].selected=selected; }//If } //inner For }//outer For </script> i have tried the above the alert functions are working correctly. But the if loop didnt works correctly .. Why so ..Please help me....

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  • Summary of the last decade of garbage collection?

    - by Ben Karel
    I've been reading through the Jones & Lin book on garbage collection, which was published in 1996. Obviously, the computing world has changed dramatically since then: multicore, out-of-order chips with large caches, and even larger main memory in desktops. The world has also more-or-less settled on the x86 and ARM microarchitectures for most consumer-facing systems. How has the field of garbage collection changed since the seminal book was published?

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  • Anyone have experience calling Rake from MSBuild for code gen and other benefits? How did it go? Wha

    - by Charlie Flowers
    While programming in C# using Visual Studio 2008, I often wish for "automatic" code generation. If possible, I'd like to achieve it by making my MSBuild solution file call out to Rake, which would call Ruby code for the code generation, having the resulting generated files automatically appear in my solution. Here's one business example (of many possible examples I could name) where this kind of automatic code generation would be helpful. In a recent project I had an interface with some properties that contained dollar amounts. I wanted a second interface and a third interface that had the same properties as the first interface, except they were "qualified" with a business unit name. Something like this: public interface IQuarterlyResults { double TotalRevenue { get; set; } double NetProfit { get; set; } } public interface IConsumerQuarterlyResults { double ConsumerTotalRevenue { get; set; } double ConsumerNetProfit { get; set; } } public interface ICorporateQuarterResults { double CorporateTotalRevenue { get; set; } double CorporateNetProfit { get; set; } } In this example, there is a "Consumer Business Unit" and a "Corporate Business Unit". Every property on IQuarterlyResults becomes a property called "Corporate" + [property name] on ICorporateQuarterlyResults, and likewise for IConsumerQuarterlyResults. Why make interfaces for these, rather than merely having an instance of IQuarterlyResults for Consumer and another instance for Corporate? Because, when working with the calculator object I was building, the user had to deal with 100's of properties, and it is much less confusing if he can deal with "fully qualified" property names such as "ConsumerNetProfit". But let's not get bogged down in this example. It is only an example and not the main question. The main question is this: I love using Ruby and ERB for code generation, and I love using Rake to manage dependencies between tasks. To solve the problem above, what I'd like to do is have MSBuild call out to Rake, and have Rake / Ruby read the list of properties on the "core" interface and then generate the code to make all the dependent interfaces and their properties. This would get triggered every time I do a build, because I'd put it into the MSBuild file for the VS.NET solution. Has anyone tried anything like this? How did it work out for you? What insights can you share about pros, cons, tips for success, etc.? Thanks!

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  • php-openID doesn't work with Yahoo!

    - by hd
    i am trying to use php-openid library for implementing openID in my site. the basic consumer example inside its package doesn't work for Google and Yahoo. i found the Google solution here: http://stackoverflow.com/questions/1183788/example-usage-of-ax-in-php-openid/2612816 but it doesn't still work for Yahoo! . how can i made it works?

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  • Does add() on LinkedBlockingQueue notify waiting threads?

    - by obvio171
    I have a consumer thread taking elements from a LinkedBlockingQueue, and I make it sleep manually when it's empty. I use peek() to see if the queue empty because I have to do stuff because sending the thread to sleep, and I do that with queue.wait(). So, when I'm in another thread and add()an element to the queue, does that automatically notify the thread that was wait()ing on the queue?

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  • Encryption messages in a queue between 2 dlls.

    - by scope-creep
    Hi, I'm sending messages between 1 dll and another, effectively posting messages onto the dll input queue and receiving a messages back from the dll output queue. These two dlls are very tightly integrated. DLL 1 is a producer,and DLL2 is the consumer. I want to encrypt the messages before they are sent. What would be the best approach? Any help would be appreciated.

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  • how to implement social drm in java?

    - by pcassiano
    how to implement social drm in java? how could i insert 'personal data' inside an e-book (.pdf or epub) automatically? i think in an software interface where consumer could insert his personal data and the system generates an e-book (locked) with these data... how could i implement this? tips?

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  • NHibernate and objects with value-semantics

    - by Groo
    Problem: If I pass a class with value semantics (Equals method overridden) to NHibernate, NHibernate tries to save it to db even though it just saved an entity equal by value (but not by reference) to the database. What am I doing wrong? Here is a simplified example model for my problem: Let's say I have a Person entity and a City entity. One thread (producer) is creating new Person objects which belong to a specific existing City, and another thread (consumer) is saving them to a repository (using NHibernate as DAL). Since there is lot of objects being flushed at a time, I am using Guid.Comb id's to ensure that each insert is made using a single SQL command. City is an object with value-type semantics (equal by name only -- for this example purposes only): public class City : IEquatable<City> { public virtual Guid Id { get; private set; } public virtual string Name { get; set; } public virtual bool Equals(City other) { if (other == null) return false; return this.Name == other.Name; } public override bool Equals(object obj) { return Equals(obj as City); } public override int GetHashCode() { return this.Name.GetHashCode(); } } Fluent NH mapping is something like: public class PersonMap : ClassMap<Person> { public PersonMap() { Id(x => x.Id) .GeneratedBy.GuidComb(); References(x => x.City) .Cascade.SaveUpdate(); } } public class CityMap : ClassMap<City> { public CityMap() { Id(x => x.Id) .GeneratedBy.GuidComb(); Map(x => x.Name); } } Right now (with my current NHibernate mapping config), my consumer thread maintains a dictionary of cities and replaces their references in incoming person objects (otherwise NHibernate will see a new, non-cached City object and try to save it as well), and I need to do it for every produced Person object. Since I have implemented City class to behave like a value type, I hoped that NHibernate would compare Cities by value and not try to save them each time -- i.e. I would only need to do a lookup once per session and not care about them anymore. Is this possible, and if yes, what am I doing wrong here?

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  • PortableArea and MasterPages

    - by Sunny
    How can I design my portable areas such that the consumer can specify the MasterPage & various content placeholders & my portable area renders into those regions at run time? Any code samples and/or ideas? Thanks!

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  • Windows Mobile 7 corporate device...

    - by Toymaker
    Does anyone know of a Windows Mobile 7 device aimed at business use? I’m looking for something with bar code scanning capability. Psion, hand held, and honeywell only offer 6.5 at the moment. Granted, Windows Mobile 7 just barely came out and these sorts of devices usually lag a bit behind consumer toys...but hopefully someone can help.

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  • Well tested C/C++ lock free queue?

    - by uj
    I am looking for a well-tested, publicly available C/C++ implementation of a lock free queue. I need at least multiple-producers/single-consumer functionality. Multiple-consumers is even better, if exists. I'm targetting VC's _Interlocked... intrinsics, though anything which is straight forward to port would be fine. Could anyone give any pointers?

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  • Is there a max size for POST parameter content?

    - by l3dx
    I'm troubleshooting a java app where XML is sent between two systems using HTTP POST and a servlet. I suspect that the problem is that the XML is growing way to big. Is it possible that this is the problem? Is there a limit? When it doesn't work, the request.getParameter("message") on the consumer side will return null. Both apps are running on tomcat

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  • BlockingQueue decorator that logs removed objects

    - by scompt.com
    I have a BlockingQueue that's being used in a producer-consumer situation. I would like to decorate this queue so that every object that's taken from it is logged. I know what the straightforward implementation would look like: simply implement BlockingQueue and accept a BlockingQueue in the constructor to which all of the methods would delegate. Is there another way that I'm missing? A library perhaps? Something with a callback interface?

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  • How to resolve %CommonProgramFiles%\system\

    - by Faisal
    I have a situation where I need to return a directory path by reading the registry settings. Registry value returns me a path in the format %CommonProgramFiles%\System\web32.dll while the consumer code is expecting it in the format C:\Program Files\Common Files\System\web32.dll How can I resolve such directory path in .net code?

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  • how to troubleshoot using rsyslog to output to a mysql database

    - by ChrisNZ
    Using FreeBSD 8.0 32 bit. I have installed rsyslogd 5.5.5 with ommysql. (installed ports /usr/ports/sysutils/rsyslog55 and /usr/ports/sysutils/rsyslog55-mysql) My rsyslog.conf file looks like: $ModLoad imudp $ModLoad imtcp $ModLoad ommysql $ModLoad immark.so $ModLoad imuxsock.so $ModLoad imklog.so $OptimizeForUniprocessor on $AllowedSender UDP, 10.0.0.0/8 $UDPServerAddress 0.0.0.0 $UDPServerRun 514 $UDPServerTimeRequery 2 # +SG560 *.* :ommysql:127.0.0.1,Syslog,sysloguser,mypassword My command line flags for rsyslogd are: -c5 -4 Checking the code with -c5 -N1 returns no errors. I have confirmed that rsyslogd is working by changing the last line to say: *.* /var/log/snapgear.log which results in messages appearing in the snapgear.log file. So it is probably something to do with my MySQL setup If I do: mysql -u sysloguser -p Syslog Enter password: Welcome to the MySQL monitor. Commands end with ; or \g. Your MySQL connection id is 56 Server version: 5.0.86 FreeBSD port: mysql-server-5.0.86 mysql> select * from SystemEvents; Empty set (0.00 sec) mysql> :-( I have confirmed that sysloguser has full privileges for the Syslog database. If I run rsyslogd on the console in debug mode: /usr/local/sbin/rsyslogd -f /usr/local/etc/rsyslog.conf -c5 -n -d I can see this sequence of events each time a message is received: 9244.376687256:28359280: main Q: entry added, size now log 1, phys 1 entries 9244.376705694:28359280: main Q: EnqueueMsg advised worker start 9244.376726647:28359280: Listening on UDP syslogd socket 4 (IPv4/port 514). 9244.376728602:28359280: --------imUDP calling select, active file descriptors (max 4): 4 9244.376890075:283593c0: wti 0x28306e80: worker awoke from idle processing 9244.376892031:283593c0: we deleted 0 objects and enqueued 0 objects 9244.376893986:283593c0: delete batch from store, new sizes: log 1, phys 1 9244.376895942:283593c0: msgConsumer processes msg 0/1 9244.376897898:283593c0: msg parser: flags 70, from '~NOTRESOLVED~', msg 'Jun 29 17:32:24 SG560 kernel: (20000629T1732244' 9244.376900132:283593c0: parse using parser list 0x283080e8 (the default list). 9244.376902088:283593c0: dropped LF at very end of message (DropTrailingLF is set) 9244.376904044:283593c0: Parser 'rsyslog.rfc5424' returned -2160 9244.376905999:283593c0: Message will now be parsed by the legacy syslog parser (one size fits all... ;)). 9244.376907955:283593c0: Parser 'rsyslog.rfc3164' returned 0 9244.376909910:283593c0: testing filter, f_pmask 255 9244.376911866:283593c0: Called action, logging to ommysql 9244.376918012:283593c0: actionTryResume: action state: susp, next retry (if applicable): 1277869250 [now 1277869244] 9244.376919967:283593c0: action call returned -2123 9244.376921923:283593c0: tryDoAction: unexpected error code -2123, finalizing 9244.376926113:283593c0: actionTryResume: action state: susp, next retry (if applicable): 1277869250 [now 1277869244] 9244.376928069:283593c0: ruleset: get iRet 0 from rule.ProcessMsg() 9244.376930024:283593c0: ruleset.ProcessMsg() returns 0 9244.376931980:283593c0: regular consumer finished, iret=0, szlog 0 sz phys 1 9244.376933936:283593c0: XXX: enqueueing data element 0 of 1 9244.376935891:283593c0: we deleted 1 objects and enqueued 0 objects 9244.376938126:283593c0: delete batch from store, new sizes: log 0, phys 0 9244.376940082:283593c0: regular consumer finished, iret=4, szlog 0 sz phys 0 9244.376942037:283593c0: main Q:Reg/w0: worker IDLE, waiting for work. .... I can see the Action Call to ommysql returns unexpected error code -2123 Now I am stuck! Any ideas on what to look for next? Perhaps I there are extra ports I need to install? I will be very grateful for any assistance here!

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  • What Makes a Good Design Critic? CHI 2010 Panel Review

    - by jatin.thaker
    Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; John Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and John Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. John Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patanjali Venkatacharya enjoyed the Sardinian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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  • Recap: Oracle Fusion Middleware Strategies Driving Business Innovation

    - by Harish Gaur
    Hasan Rizvi, Executive Vice President of Oracle Fusion Middleware & Java took the stage on Tuesday to discuss how Oracle Fusion Middleware helps enable business innovation. Through a series of product demos and customer showcases, Hassan demonstrated how Oracle Fusion Middleware is a complete platform to harness the latest technological innovations (cloud, mobile, social and Fast Data) throughout the application lifecycle. Fig 1: Oracle Fusion Middleware is the foundation of business innovation This Session included 4 demonstrations to illustrate these strategies: 1. Build and deploy native mobile applications using Oracle ADF Mobile 2. Empower business user to model processes, design user interface and have rich mobile experience for process interaction using Oracle BPM Suite PS6. 3. Create collaborative user experience and integrate social sign-on using Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Social Network & Oracle Identity Management 11g R2 4. Deploy and manage business applications on Oracle Exalogic Nike, LA Department of Water & Power and Nintendo joined Hasan on stage to share how their organizations are leveraging Oracle Fusion Middleware to enable business innovation. Managing Performance in the Wrld of Social and Mobile How do you provide predictable scalability and performance for an application that monitors active lifestyle of 8 million users on a daily basis? Nike’s answer is Oracle Coherence, a component of Oracle Fusion Middleware and Oracle Exadata. Fig 2: Oracle Coherence enabled data grid improves performance of Nike+ Digital Sports Platform Nicole Otto, Sr. Director of Consumer Digital Technology discussed the vision of the Nike+ platform, a platform which represents a shift for NIKE from a  "product"  to  a "product +" experience.  There are currently nearly 8 million users in the Nike+ system who are using digitally-enabled Nike+ devices.  Once data from the Nike+ device is transmitted to Nike+ application, users access the Nike+ website or via the Nike mobile applicatoin, seeing metrics around their daily active lifestyle and even engage in socially compelling experiences to compare, compete or collaborate their data with their friends. Nike expects the number of users to grow significantly this year which will drive an explosion of data and potential new experiences. To deal with this challenge, Nike envisioned building a shared platform that would drive a consumer-centric model for the company. Nike built this new platform using Oracle Coherence and Oracle Exadata. Using Coherence, Nike built a data grid tier as a distributed cache, thereby provide low-latency access to most recent and relevant data to consumers. Nicole discussed how Nike+ Digital Sports Platform is unique in the way that it utilizes the Coherence Grid.  Nike takes advantage of Coherence as a traditional cache using both cache-aside and cache-through patterns.  This new tier has enabled Nike to create a horizontally scalable distributed event-driven processing architecture. Current data grid volume is approximately 150,000 request per minute with about 40 million objects at any given time on the grid. Improving Customer Experience Across Multiple Channels Customer experience is on top of every CIO's mind. Customer Experience needs to be consistent and secure across multiple devices consumers may use.  This is the challenge Matt Lampe, CIO of Los Angeles Department of Water & Power (LADWP) was faced with. Despite being the largest utilities company in the country, LADWP had been relying on a 38 year old customer information system for serving its customers. Their prior system  had been unable to keep up with growing customer demands. Last year, LADWP embarked on a journey to improve customer experience for 1.6million LA DWP customers using Oracle WebCenter platform. Figure 3: Multi channel & Multi lingual LADWP.com built using Oracle WebCenter & Oracle Identity Management platform Matt shed light on his efforts to drive customer self-service across 3 dimensions – new website, new IVR platform and new bill payment service. LADWP has built a new portal to increase customer self-service while reducing the transactions via IVR. LADWP's website is powered Oracle WebCenter Portal and is accessible by desktop and mobile devices. By leveraging Oracle WebCenter, LADWP eliminated the need to build, format, and maintain individual mobile applications or websites for different devices. Their entire content is managed using Oracle WebCenter Content and secured using Oracle Identity Management. This new portal automated their paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account -  like Bill Pay, Payment History, Bill History and Usage Analysis. LADWP's solution went live in April 2012. Matt indicated that LADWP's Self-Service Portal has greatly improved customer satisfaction.  In a JD Power Associates website satisfaction survey, results indicate rankings have climbed by 25+ points, marking a remarkable increase in user experience. Bolstering Performance and Simplifying Manageability of Business Applications Ingvar Petursson, Senior Vice Preisdent of IT at Nintendo America joined Hasan on-stage to discuss their choice of Exalogic. Nintendo had significant new requirements coming their way for business systems, both internal and external, in the years to come, especially with new products like the WiiU on the horizon this holiday season. Nintendo needed a platform that could give them performance, availability and ease of management as they deploy business systems. Ingvar selected Engineered Systems for two reasons: 1. High performance  2. Ease of management Figure 4: Nintendo relies on Oracle Exalogic to run ATG eCommerce, Oracle e-Business Suite and several business applications Nintendo made a decision to run their business applications (ATG eCommerce, E-Business Suite) and several Fusion Middleware components on the Exalogic platform. What impressed Ingvar was the "stress” testing results during evaluation. Oracle Exalogic could handle their 3-year load estimates for many functions, which was better than Nintendo expected without any hardware expansion. Faster Processing of Big Data Middleware plays an increasingly important role in Big Data. Last year, we announced at OpenWorld the introduction of Oracle Data Integrator for Hadoop and Oracle Loader for Hadoop which helps in the ability to move, transform, load data to and from Big Data Appliance to Exadata.  This year, we’ve added new capabilities to find, filter, and focus data using Oracle Event Processing. This product can natively integrate with Big Data Appliance or runs standalone. Hasan briefly discussed how NTT Docomo, largest mobile operator in Japan, leverages Oracle Event Processing & Oracle Coherence to process mobile data (from 13 million smartphone users) at a speed of 700K events per second before feeding it Hadoop for distributed processing of big data. Figure 5: Mobile traffic data processing at NTT Docomo with Oracle Event Processing & Oracle Coherence    

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  • What Makes a Good Design Critic? CHI 2010 Panel Review

    - by Applications User Experience
    Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; Jonathan Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and Jonathan Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. Jonathan Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patnajali Venkatacharya enjoyed the Sardian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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  • Delight and Excite

    - by Applications User Experience
    Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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  • Right-Time Retail Part 1

    - by David Dorf
    This is the first in a three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Revolution Technology enables some amazing feats in retail. I can order flowers for my wife while flying 30,000 feet in the air. I can order my groceries in the subway and have them delivered later that day. I can even see how clothes look on me without setting foot in a store. Who knew that a TV, diamond necklace, or even a car would someday be as easy to purchase as a candy bar? Can technology make a mattress an impulse item? Wake-up and your back is hurting, so you rollover and grab your iPad, then a new mattress is delivered the next day. Behind the scenes the many processes are being choreographed to make the sale happen. This includes moving data between systems with the least amount for friction, which in some cases is near real-time. But real-time isn’t appropriate for all the integrations. Think about what a completely real-time retailer would look like. A consumer grabs toothpaste off the shelf, and all systems are immediately notified so that the backroom clerk comes running out and pushes the consumer aside so he can replace the toothpaste on the shelf. Such a system is not only cost prohibitive, but it’s also very inefficient and ineffectual. Retailers must balance the realities of people, processes, and systems to find the right speed of execution. That’ what “right-time retail” means. Retailers used to sell during the day and count the money and restock at night, but global expansion and the Web have complicated that simplistic viewpoint. Our 24hr society demands not only access but also speed, which constantly pushes the boundaries of our IT systems. In the last twenty years, there have been three major technology advancements that have moved us closer to real-time systems. Networking is the first technology that drove the real-time trend. As systems became connected, it became easier to move data between them. In retail we no longer had to mail the daily business report back to corporate each day as the dial-up modem could transfer the data. That was soon replaced with trickle-polling, when sale transactions were occasionally sent from stores to corporate throughout the day, often through VSAT. Then we got terrestrial networks like DSL and Ethernet that allowed the constant stream of data between stores and corporate. When corporate could see the sales transactions coming from stores, it could better plan for replenishment and promotions. That drove the need for speed into the supply chain and merchandising, but for many years those systems were stymied by the huge volumes of data. Nordstrom has 150 million SKU/Store combinations when planning (RPAS); The Gap generates 110 million price changes during end-of-season (RPM); Argos does 1.78 billion calculations executed each day for replenishment planning (AIP). These areas are now being alleviated by the second technology, storage. The typical laptop disk drive runs at 5,400rpm with PCs stepping up to 7,200rpm and servers hitting 15,000rpm. But the platters can only spin so fast, so to squeeze more performance we’ve had to rely on things like disk striping. Then solid state drives (SSDs) were introduced and prices continue to drop. (Augmenting your harddrive with a SSD is the single best PC upgrade these days.) RAM continues to be expensive, but compressing data in memory has allowed more efficient use. So a few years back, Oracle decided to build a box that incorporated all these advancements to move us closer to real-time. This family of products, often categorized as engineered systems, combines the hardware and software so that they work together to provide better performance. How much better? If Exadata powered a 747, you’d go from New York to Paris in 42 minutes, and it would carry 5,000 passengers. If Exadata powered baseball, games would last only 18 minutes and Boston’s Fenway would hold 370,000 fans. The Exa-family enables processing more data in less time. So with faster networks and storage, that brings us to the third and final ingredient. If we continue to process data in traditional ways, we won’t be able to take advantage of the faster networks and storage. Enter what Harvard calls “The Sexiest Job of the 21st Century” – the data scientist. New technologies like the Hadoop-powered Oracle Big Data Appliance, Oracle Advanced Analytics, and Oracle Endeca Information Discovery change the way in which we organize data. These technologies allow us to extract actionable information from raw data at incredible speeds, often ad-hoc. So the foundation to support the real-time enterprise exists, but how does a retailer begin to take advantage? The most visible way is through real-time marketing, but I’ll save that for part 3 and instead begin with improved integrations for the assets you already have in part 2.

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  • Disable reverse PTR check in Zimbra and force accept from invalid domains

    - by ewwhite
    I've moved an older Sendmail/Dovecot system to a Zimbra community edition system. I need to be able to receive messages from certain standalone Linux hosts that may not have valid A records or proper reverse DNS entries established (e.g. AT&T is the ISP or systems sitting on a consumer-level ISP). Establishing the reverse DNS or setting a SMARTHOST is not an option. The error I get in zimbra.log is: zimbra postfix/smtp[2200]: DB83B231B53: to=<root@host_name.baddomain.com>, relay=none, delay=0.07, delays=0.06/0/0/0, dsn=5.4.4, status=bounced (Host or domain name not found. Name service error for name=host_name.baddomain.com type=A: Host not found How can I override this? Is this more of a Postfix issue or is it Zimbra? edit - The problem seems to be with an underscore in the hostname of the server. So it's a problem with root@host_name.baddomain.com. Again, how can I override this in Zimbra?

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  • Windows Home Server style redundancy/multi-disk-support on Windows Server 2008 R2?

    - by user19597
    I'm setting up a fileserver for our department. It'll be connected to the domain. I want it to have a very large amount of storage (several TB). Ideally, it should also preserve disk space by identifying identical files and only storing them once. It should be fault tollerant so that if one of the drives fails, that drive can be replaced without losing any data. All of these features are available in Microsoft's consumer offering - Windows Home Server. However, I can't find these kind of features within the enterprise Windows Server 2008 R2. Am I missing something? I know that I could buy a Drobo, or similar, and use this instead. However, I would prefer to use a built-in feature of Windows Server should it exist. It seems surprising to me that these features should be available in Home Server but not in an enterprise fileserver.

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