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  • AJI Report #19 | Scott K Davis and his son Tommy on Gamification and Programming for Kids

    - by Jeff Julian
    We are very excited about this show. John and Jeff sat down with Scott Davis and his son Tommy to talk about Gamification and Programming for Kids. Tommy is nine years old and the Iowa Code Camp was his second time presenting. Scott and Tommy introduce a package called Scratch that was developed by MIT to teach kids about logic and interacting with programming using sprites. Tommy's favorite experience with programming right now is Lego Mindstorms because of the interaction with the Legos and the development. Most adults when they get started with development also got started with interacting more with the physical machines. The next generation is given amazing tools, but the tools tend to be sealed and the physical interaction is not there. With some of these alternative hobby platforms like Legos, Arduino, and .NET Micro Framework, kids can write some amazing application and see their code work with physical movement and interaction with devices and sensors. In the second half of this podcast, Scott talks about how companies can us Gamification to prompt employees to interact with software and processes in the organization. We see gamification throughout the consumer space and you need to do is open up the majority of the apps on our phones or tablets and there is some interaction point to give the user a reward for using the tool. Scott gets into his product Qonqr which is described as the board game Risk and Foursquare together. Scott gets into the different mindsets of gamers (Bartle Index) and how you can use these mindsets to get the most out of your team through gamification techniques. Listen to the Show Site: http://scottkdavis.com/ Twitter: @ScottKDavis LinkedIn: ScottKDavis Scratch: http://scratch.mit.edu/ Lego Mindstorms: http://mindstorms.lego.com/ Bartle Test: Wikipedia Gamification: Wikipedia

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  • Pinterest and Social Commerce: The Social Networking Site Retailers Shouldn’t Ignore

    - by Jeri Kelley
    If you are in the midst of remodeling your home, researching the latest spring fashion trends, or simply trying to figure out what to cook for dinner you’ve probably been on Pinterest, and like me, find it extremely useful for generating new ideas and storing them all in one place. Gone are the days of folding over corners of magazines or bookmarking the URL of a Web page – Pinterest makes it easy for you to “pin” ideas, photos, links, and more to virtual bulletin boards where your “followers” can repin, like, and share. As a consumer, Pinterest has gained my attention and I’m definitely not the only one. According to a Monetate infographic, Pinterest’s unique visitors increased 329% from September to December 2011. With this explosion of users, what does it mean for social commerce? Also according to Monetate, Pinterest is one of the top traffic drivers for retailers – driving even more traffic than popular social networking sites like Google+.  For businesses, creating a presence on Pinterest is a great way to extend the reach of your brand, increase inbound links, and drive more traffic to your site. Socialnomics has a great post on how some of the biggest retail brands are using Pinterest to connect with consumers, offer cool content, and engage on a more personal level. When evaluating your social commerce program, while Facebook still delivers the most referrals, Pinterest shouldn’t be ignored as a way to help reach and connect with as many consumers as possible.

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  • What’s New in JD Edwards EnterpriseOne Release 9.1

    - by Breanne Cooley
    Oracle JD Edwards EnterpriseOne 9.1 offers customers significant updates to usability and business processes to improve productivity and bolster business value. This release addresses critical user needs, while delivering key enhancements in several areas, including:  New User Experience Release 9.1 offers significant enhancements to the user experience. New Web 2.0 features reduce task time and enable you to access meaningful information. Enhanced Reporting Oracle’s JD Edwards EnterpriseOne One View Reporting is a breakthrough solution that allows business users to create interactive reports - without IT support. Industry Specific Functionality This new release delivers key enhancements for the consumer goods, real estate management and manufacturing and distribution industries. Enhanced Support for Global Operations JD Edwards EnterpriseOne 9.1 supports global operations with several new features, including enhancements that consider the entire ERP business process associated with managing country of origin requirements. Productivity Features This new release offers new more tightly integrated business processes and other productivity advancements like improved data access and enhanced financial controls. Want to find out more? ü Bookmark the JD Edwards EnterpriseOne web page ü Listen to the Podcast: Announcing JD Edwards EnterpriseOne 9.1  ü Watch the Demo: JD Edwards EnterpriseOne 9.1 Features Demo ü Watch the Demo: JD Edwards EnterpriseOne One View Reporting Demo  ü Review the Data Sheet: JD Edwards EnterpriseOne Tools 9.1  New Training JD Edwards EnterpriseOne 9.1 training through Oracle University is designed to help you leverage these usability and productivity enhancements. The curriculum is aligned to the JD Edwards EnterpriseOne products and will teach your team how to efficiently and effectively implement and use your applications. Get started today! View available training and schedules.   -Jim Vonick, Oracle University Market Development Manager 

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  • Magic Mouse for Windows 7 (Touch Mouse)

    - by samsudeen
    Microsoft has unveiled the launch of the new product named “Touch Mouse” at the on going Consumer Electronic show (CES). This mouse allows us to do the normal mouse functions such as  Click, flick, scroll and swipe easily without using any buttons.The features of this mouse is similar to the “Magic Mouse” from Apple hence we can call this as “Microsoft’s Magic Mouse”. This mouse is designed specially for “Windows 7″ to expose the touch features of the OS as per the Microsoft’s below statement Touch Mouse brings a new dimension to Windows 7. By quickly responding to single finger gestures, it speeds up everyday tasks that are already fast in Windows 7: scrolling, panning, paging forward and back, docking, minimizing/ maximizing, showing desktop, and more. Touch Mouse also provides elegant touch functionality to non-touch Windows 7 PCs, so you can enjoy dynamic touch sensitivity at a fraction of the cost of a new PC. The below video clip explains the “Touch Mouse” features using the “Windows 7″ operating system   Touch Mouse This mouse will be launched only in June at an estimated price of $80. You can find more details about the “Touch Mouse” at the below  Microsoft web site. http://www.microsoft.com/hardware/touch-mouse/ This article titled,Magic Mouse for Windows 7 (Touch Mouse), was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Nice take on Open Source

    - by EmbeddedInsider
    I just revisited the “Micro Framework”- Microsoft’s bootable runtime, essentially an OS that allows managed code to run on small 32bit CPUs, even without Memory Management.  Things are happening http://msdn.microsoft.com/en-us/netframework/bb267253.aspx Abstract The Microsoft .NET Micro Framework is a bootable runtime module that brings the advantages of .NET programming to devices too resource-constrained to run other Microsoft embedded platforms. The benefits of developing with the .NET Micro Framework include the C# programming language, a managed execution environment, a substantial subset of the .NET libraries, and Visual Studio™ deployment and debugging. In this white paper we explain why the .NET Micro Framework is an ideal choice for embedded development and provide technical details of the platform’s Hardware Abstraction Layer (HAL) and Common Language Runtime (CLR). “Micro Framework” is an interesting product, it is very low cost, like zero. And it is largely community controlled under the Apache License.  A partner network is building, and the application environment is .NET. I have been following this for some time, and the community open source approach seems to be working.  There are new features/packages emerging, for example an F# programming language (ARGH! I am still wresting with VB and C#). Anyway, what I found most interesting was a port to Tron.  Tron is a very popular Japanese open source intuitive.  It is a very real time, very compact kernel, and is, like the Micro Framework, ‘free as beer’.  One limit on MF was it was not real time.  But the merger with Tron may eliminate that problem.  Certainly, if I were dealing with a consumer product with quantities in the millions (like a SmartGrid device, or a toy) I would seriously consider something out of this technology pool.

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  • The Retail Week Conference 2012 - Interview with Paul Dickson

    - by user801960
    Recently we attended the Retail Week Conference at the Hilton London Metropole Hotel in London. The conference proves to be an inspirational meeting of retail minds and the insight gained from both the speakers and the other delegates is invaluable. In particular we enjoyed hearing from Charlie Mayfield, Chairman at John Lewis Partnership, about understanding how the consumer is viewing the ever changing world of retail; a session on how to encourage brand-loyal multichannel activities from Robin Terrell of House of Fraser with Alan White of the N Brown Group, Vince Russell from The Cloud and Lucy Neville-Rolfe from Tesco; and a fascinating session from Tim Steiner, Chief Executive of Ocado, about how the business makes it as easy as possible for consumers to shop on their various platforms, which included some surprising usage statistics. Oracle's own Vice President of Retail, Paul Dickson, also held a session with Richard Pennycook, Group Finance Director at Morrisons, about the role of technology in accelerating and supporting the business strategy. Morrisons' 'Evolve' programme takes a litte-and-often approach to updating its technology infrastructure to spread cost and keep the adoption process gentle for staff, and the session explored how the process works and how Oracle's technology underpins the programme to optimise their operations using actionable insight. We had a quick chat with Paul Dickson at the session to get his thoughts on the programme - the video is below. We also filmed the whole presentation, so keep checking back on this blog if you're interested in seeing it.

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  • T-Mobile releases an App to unlock mobile devices

    - by Gopinath
    T-Mobile is in no mood to stop innovating and outsmarting its rival wireless network providers in USA. Its been talk of the wireless community and rightly deserves the space for its push to make wireless providers more consumer friendly in USA. Just couple of days after US Government passed a law that made unlocking smartphones legal in USA, T-Mobile released an Android App to make unlocking smartphone as easy as few taps. The app aptly named Device Unlock is available in Android Play Store and at the moment it can unlock only Samsung Galaxy Avant smartphones. The app lets you either temporarily unlock your smartphone for 30 days(very helpful for those who travel and wants to use their phone with other carriers) or send a request to T-Mobile to permanently unlock the device for ever. When user tries to unlock the device, the App verifies the user account to make sure that the account complies with T-Mobile rules. If the rule check passes, the app automatically unlocks the phone. The process is very simple and T-Mobile users are going to love this; the other carrier users would envy to have such a simple process to unlock smartphones. Though this app is available for just Android Play Store and works only Samsung Galaxy Avant smartphone, it looks T-Mobile is testing out this feature on small set of users first to learn and improve unlocking process. Hope to see this app able unlock all T-Mobile devices soon.

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  • The Open Data Protocol

    - by Bobby Diaz
    Well, day 2 of the MIX10 conference did not disappoint.  The keynote speakers introduced the preview release of IE9, which looks really cool and quick, and Visual Studio 2010 RC that is scheduled to RTM on April 12th.  It seemed to have a lot of improvements aimed at making developers more productive.  Here are the current links to these two offerings: Internet Explorer 9 – Platform Preview Visual Studio 2010 and .NET 4 – Release Candidate While both of these were interesting, the demos that really blew me away today centered around the work being done with The Open Data Protocol, or OData for short!  OData is a recommended standard being pushed by Microsoft that uses a REST based interface to interact with various types of data in a uniform manner.  Data producers then provide the data to consumer in either ATOM or JSON formats as requested by the client application. The OData SDK contains client and server libraries for many of the popular languages in use today, including .NET, Java, PHP, Objective C and JavaScript, so you consume or even produce your own OData services.  More information can be found using the following links: OData.org How to navigate an OData compliant service Query Functions (WCF Data Services) Netflix has made available one of the first live OData services by exposing their entire movie catalog.  You can browse and query using URLs similar to the following: http://odata.netflix.com/ http://odata.netflix.com/Catalog/Genres('Horror')/CatalogTitles http://odata.netflix.com/Catalog/CatalogTitles?$filter=startswith(Title/Regular,%20'Star%20Wars')&$orderby=Title/Regular So now I just need to find an excuse reason to start using OData in a real project! Enjoy!

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  • License Requirements for Including Dual-Licensed Open-Source Software

    - by Rick Roth
    How do you opt into one software license and not the other when the distributor gives the consumer more than one choice? For example I would like to use the DataTables JavaScript library in my web application. According to their web site, "DataTables is dual licensed under the GPL v2 license or a BSD (3-point) license." Furthermore, the source code of the JavaScript library has this text that calls out both licenses: /** * @summary DataTables * @description Paginate, search and sort HTML tables * @version 1.9.4 * @file jquery.dataTables.js * @author Allan Jardine (www.sprymedia.co.uk) * @contact www.sprymedia.co.uk/contact * * @copyright Copyright 2008-2012 Allan Jardine, all rights reserved. * * This source file is free software, under either the GPL v2 license or a * BSD style license, available at: * http://datatables.net/license_gpl2 * http://datatables.net/license_bsd * * This source file is distributed in the hope that it will be useful, but * WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY * or FITNESS FOR A PARTICULAR PURPOSE. See the license files for details. * * For details please refer to: http://www.datatables.net */ Finally, the web pages with the licensing text (e.g. the DataTables BSD license page) has this statement: "DataTables is made available under both the GPL v2 license and a BSD (3-point) style license. You can select which one you wish to use the DataTables code under." My specific question is "how do you select which one you want to use." In my case, I want to only use the BSD license and I want to make it explicitly clear that I do not opt into the GPL v2 license in any way. How do you do that and have it hold up to legal challenge?

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  • TechEd 2012: Office, SharePoint And More Office

    - by Tim Murphy
    I haven’t spent any time looking at Office 365 up to this point.  I met Donovan Follette on the flight down from Chicago.  I also got to spend some time discussing the product offerings with him at the TechExpo and that sealed my decision to attend this session. The main actor of his presentation is the BCS – Business Connectivity Services. He explained that while this feature has existed in on-site SharePoint it is a valuable new addition to Office 365 SharePoint Online.  If you aren’t familiar with the BCS, it allows you to leverage non-SharePoint enterprise data source from SharePoint.  The greatest benefactor is the end users who can leverage the data using a variety of Office products and more.  The one thing I haven’t shaken my skepticism of is the use of SharePoint Designer which Donovan used to create a WCF service.  It is mostly my tendency to try to create solutions that can be managed through the whole application life cycle.  It the past migrating through test environments has been near impossible with anything other than content created by SharePiont Designer. There is a lot of end user power here.  The biggest consideration I think you need to examine when reaching from you enterprise LOB data stores out to an online service and back is that you are going to take a performance hit.  This means that you have to be very aware of how you configure these integrated self serve solutions.  As a rule make sure you are using the right tool for the right situation. I appreciated that he showed both no code and code solutions for the consumer of the LOB data.  I came out of this session much better informed about the possibilities around this product. del.icio.us Tags: Office 365,SharePoint Online,TechEd,TechEd 2012

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  • MSDN article on jQuery Mobile

    - by Wallym
    My article on jQuery Mobile has been published.  Please check it out.There’s no doubt about it. Wherever developers look and whoever they talk to, mobile is at the top of the list. Talk to a C-level executive, and the conversation turns to mobile, and the question “How do I get me some of that?” comes up. Talk to other developers, and they tell you they’re targeting mobile devices. Mobile has become a big deal as smartphones have taken hold in the consumer marketplace.In the years leading up to the current focus on mobile applications and devices, Web developers have been adding more and more client-side functionality to their applications. You can see this in the use of client-side JavaScript libraries like jQuery.With the growth of the market for mobile devices, the ability to create applications that run across platforms is very important for developers and for businesses that are trying to keep their expenses in check. There are a set of applications, mostly in the area of content consumption (think Amazon.com), that run well in a mobile Web browser. Unfortunately, there are differences between Web browsers on various mobile devices. The goal of the recently introduced jQuery Mobile (jQM) library is to provide cross-browser support to allow developers to build applications that can run across the various mobile Web browsers and provide the same—or at least a very similar—user interface.The jQuery Mobile library was introduced in an alpha release in the fall of 2010 and released to manufacturing in November 2011. At the time of this writing, the current version of jQuery Mobile is 1.1.1. By the time you read this, jQuery Mobile will almost certainly have reached version 1.2.0. The library has been embraced by Microsoft, Adobe and other companies for mobile Web development. In August 2011, jQM had 32 percent market share compared with other mobile JavaScript frameworks such as iWebKit and jQTouch. This market share is impressive given that it started from zero little more than 12 months ago, and the 1.0 release is the first officially supported release.

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  • Database Insider Newsletter Helps Oracle Achieve Maggie Award Bid

    - by jenny.gelhausen
    The Database Insider team is honored to have our monthly newsletter help Oracle be nominated as a 2010 Maggie Award finalist. The Maggie Awards, known as the "Oscars" of the periodicals, are recognition of excellence to deserving individuals and companies whose work is deemed "The Best in the West" in a wide variety of publishing categories. The list of 2010 Maggie Award finalists is impressive and includes some past champions - so win or lose, the Database Insider team is thrilled to have helped Oracle achieve this finalist nomination in the category of Best Web E-Newsletter/Trade & Consumer. Thanks to all our faithful readers and subscribers. Haven't seen our newsletter yet? Read the latest Database Insider Newsletter edition. We invite you to subscribe and joins others receiving the Oracle Database Insider Newsletter in their Inbox, click here to register to start receiving your monthly Database Insider newsletter. Under Oracle Communications check the box next to: Oracle Database Insider - All about Oracle Database features and options including news and analysis, reviews, customer stories, events, offers, and more. Monthly. See sample. var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • What is "Open" anyway?

    - by EmbeddedInsider
    This terms is often used with many meanings.  For example, some people consider Flash 'open' and 'multi-platform' .  But Flash is a product of Adobe systems, locked down, copy protected and distribution restricted.  And versions for other than standard PC, home use, may carry licence fees. Check it out: 3.1 Adobe Runtime Restrictions. You will not use any Adobe Runtime on any non-PC device or with any embedded or device version of any operating system. For the avoidance of doubt, and by example only, you may not use an Adobe Runtime on any (a) mobile device, set top box (STB), handheld, phone, web pad, tablet and Tablet PC (other than with Windows XP Tablet PC Edition and its successors), game console, TV, DVD player, media center (other than with Windows XP Media Center Edition and its successors), electronic billboard or other digital signage, Internet appliance or other Internet-connected device, PDA, medical device, ATM, telematic device, gaming machine, home automation system, kiosk, remote control device, or any other consumer electronics device, (b) operator-based mobile, cable, satellite, or television system or (c) other closed system device. For information on licensing Adobe Runtimes for use on such systems please visit http://www.adobe.com/go/licensing. You will notice, for its embedded operating systems, Microsoft buys and includes a fully paid license for Adobe.   Do you get this with Linux?  Unix?  QNX? So, what is 'open'? Lawrence Ricci www.EmbeddedInsider.com

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  • The Cloud is STILL too slow!

    - by harry.foxwell(at)oracle.com
    If you've been in the computing industry sufficiently long enough to remember dialup modems and other "ancient" technologies, you might be tempted to marvel at today's wonderfully powerful multicore PCs, ginormous disks, and blazingly fast networks.  Wow, you're in Internet Nirvana, right!  Well, no, not by a long shot.Considering the exponentially growing expectations of what the Web, that is, "the Cloud", is supposed to provide, today's Web/Cloud services are still way too slow.Already we are seeing cloud-enabled consumer devices that are stressing even the most advanced public network services.  Like the iPad and its competitors, ever more powerful smart-phones, and an imminent hoard of special purpose gadgets such as the proposed "cloud camera" (see http://gdgt.com/discuss/it-time-cloud-camera-found-out-cnr/ ).And at the same time that the number and type of cloud services are growing, user tolerance for even the slightest of download delays is rapidly decreasing.  Ten years ago Web developers followed the "8-Second Rule", (average time a typical Web user would tolerate for a page to download and render).  Not anymore; now it's less than 3 seconds, and only a bit longer for mobile devices (see http://www.technologyreview.com/files/54902/GoogleSpeed_charts.pdf).  How spoiled we've become!Google, among others, recognizes this problem and is working to encourage the development of a faster Web (see http://www.technologyreview.com/web/32338/). They, along with their competitors and ISPs, will have to encourage and support significantly better Web performance in order to provide the types of services envisioned for the Cloud.  How will they do this? Through the development of faster components, better use of caching technologies, and the really tough one - exploiting parallelism. Not that parallel technologies like multicore processors are hard to build...we already have them.  It's just that we're not that good yet at using them effectively.  And if we don't get better, users will abandon cloud-based services...in less than 3 seconds.

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  • Right-Time Retail Part 3

    - by David Dorf
    This is part three of the three-part series.  Read Part 1 and Part 2 first. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Marketing Real-time isn’t just about executing faster; it extends to interactions with customers as well. As an industry, we’ve spent many years analyzing all the data that’s been collected. Yes, that data has been invaluable in helping us make better decisions like where to open new stores, how to assort those stores, and how to price our products. But the recent advances in technology are now making it possible to analyze and deliver that data very quickly… fast enough to impact a potential sale in near real-time. Let me give you two examples. Salesmen in car dealerships get pretty good at sizing people up. When a potential customer walks in the door, it doesn’t take long for the salesman to figure out the revenue at stake. Is this person a real buyer, or just looking for a fun test drive? Will this person buy today or three months from now? Will this person opt for the expensive packages, or go bare bones? While the salesman certainly asks some leading questions, much of information is discerned through body language. But body language doesn’t translate very well over the web. Eloqua, which was acquired by Oracle earlier this year, reads internet body language. By tracking the behavior of the people visiting your web site, Eloqua categorizes visitors based on their propensity to buy. While Eloqua’s roots have been in B2B, we’ve been looking at leveraging the technology with ATG to target B2C. Knowing what sites were previously visited, how often the customer has been to your site recently, and how long they’ve spent searching can help understand where the customer is in their purchase journey. And knowing that bit of information may be enough to help close the deal with a real-time offer, follow-up email, or online customer service pop-up. This isn’t so different from the days gone by when the clerk behind the counter of the corner store noticed you were lingering in a particular aisle, so he walked over to help you compare two products and close the sale. You appreciated the personalized service, and he knew the value of the long-term relationship. Move that same concept into the digital world and you have Oracle’s CX Suite, a cloud-based offering of end-to-end customer experience tools, assembled primarily from acquisitions. Those tools are Oracle Marketing (Eloqua), Oracle Commerce (ATG, Endeca), Oracle Sales (Oracle CRM On Demand), Oracle Service (RightNow), Oracle Social (Collective Intellect, Vitrue, Involver), and Oracle Content (Fatwire). We are providing the glue that binds the CIO and CMO together to unleash synergies that drive the top-line higher, and by virtue of the cloud-approach, keep costs at bay. My second example of real-time marketing takes place in the store but leverages the concepts of Web marketing. In 1962 the decline of personalized service in retail began. Anyone know the significance of that year? That’s when Target, K-Mart, and Walmart each opened their first stores, and over the succeeding years the industry chose scale over personal service. No longer were you known as “Jane with the snotty kid so make sure we check her out fast,” but you suddenly became “time-starved female age 20-30 with kids.” I’m not saying that was a bad thing – it was the right thing for our industry at the time, and it enabled a huge amount of growth, cheaper prices, and more variety of products. But scale alone is no longer good enough. Today’s sophisticated consumer demands scale, experience, and personal attention. To some extent we’ve delivered that on websites via the magic of cookies, your willingness to log in, and sophisticated data analytics. What store manager wouldn’t love a report detailing all the visitors to his store, where they came from, and which products that examined? People trackers are getting more sophisticated, incorporating infrared, video analytics, and even face recognition. (Next time you walk in front on a mannequin, don’t be surprised if it’s looking back.) But the ultimate marketing conduit is the mobile phone. Since each mobile phone emits a unique number on WiFi networks, it becomes the cookie of the physical world. Assuming congress keeps privacy safeguards reasonable, we’ll have a win-win situation for both retailers and consumers. Retailers get to know more about the consumer’s purchase journey, and consumers get higher levels of service with the retailer. When I call my bank, a couple things happen before the call is connected. A reverse look-up on my phone number identifies me so my accounts can be retrieved from Siebel CRM. Then the system anticipates why I’m calling based on recent transactions. In this example, it sees that I was just charged a foreign currency fee, so it assumes that’s the reason I’m calling. It puts all the relevant information on the customer service rep’s screen as it connects the call. When I complain about the fee, the rep immediately sees I’m a great customer and I travel lots, so she suggests switching me to their traveler’s card that doesn’t have foreign transaction fees. That technology is powered by a product called Oracle Real-Time Decisions, a rules engine built to execute very quickly, basically in the time it takes the phone to ring once. So let’s combine the power of that product with our new-found mobile cookie and provide contextual customer interactions in real-time. Our first opportunity comes when a customer crosses a pre-defined geo-fence, typically a boundary around the store. Context is the key to our interaction: that’s the customer (known or anonymous), the time of day and day of week, and location. Thomas near the downtown store on a Wednesday at noon means he’s heading to lunch. If he were near the mall location on a Saturday morning, that’s a completely different context. But on his way to lunch, we’ll let Thomas know that we’ve got a new shipment of ASICS running shoes on display with a simple text message. We used the context to look-up Thomas’ past purchases and understood he was an avid runner. We used the fact that this was lunchtime to select the type of message, in this case an informational message instead of an offer. Thomas enters the store, phone in hand, and walks to the shoe department. He scans one of the new ASICS shoes using the convenient QR Codes we provided on the shelf-tags, but then he starts scanning low-end Nikes. Each scan is another opportunity to both learn from Thomas and potentially interact via another message. Since he historically buys low-end Nikes and keeps scanning them, he’s likely falling back into his old ways. Our marketing rules are currently set to move loyal customer to higher margin products. We could have set the dials to increase visit frequency, move overstocked items, increase basket size, or many other settings, but today we are trying to move Thomas to higher-margin products. We send Thomas another text message, this time it’s a personalized offer for 10% off ASICS good for 24 hours. Offering him a discount on Nikes would be throwing margin away since he buys those anyway. We are using our marketing dollars to change behavior that increases the long-term value of Thomas. He decides to buy the ASICS and scans the discount code on his phone at checkout. Checkout is yet another opportunity to interact with Thomas, so the transaction is sent back to Oracle RTD for evaluation. Since Thomas didn’t buy anything with the shoes, we’ll print a bounce-back coupon on the receipt offering 30% off ASICS socks if he returns within seven days. We have successfully started moving Thomas from low-margin to high-margin products. In both of these marketing scenarios, we are able to leverage data in near real-time to decide how best to interact with the customer and lead to an increase in the lifetime value of the customer. The key here is acting at the moment the customer shows interest using the context of the situation. We aren’t pushing random products at haphazard times. We are tailoring the marketing to be very specific to this customer, and it’s the technology that allows this to happen in near real-time. Conclusion As we enable more right-time integrations and interactions, retailers will begin to offer increased service to their customers. Localized and personalized service at scale will drive loyalty and lead to meaningful revenue growth for the retailers that execute well. Our industry needs to support Commerce Anywhere…and commerce anytime as well.

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  • Oracle Accelerate : Packaged CX Solutions for Growing Companies

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Oracle Accelerate is Oracle's approach for providing simple to deploy, packaged, enterprise-class software solutions to growing midsize organizations through its network of expert partners. They come with a fixed price, a fixed scope and can be industry- or country-specific. Here is a suggestion of Oracle Accelerate solutions specially tailored for EMEA based customers looking for growing their business with CX technology: Oracle Sales Cloud Birchman Consulting's Oracle Accelerate Solution for Oracle Sales Cloud CSolutor Oracle Accelerate Solution for Oracle Sales Cloud CapricornVentis Oracle Accelerate Solution for Oracle Sales Cloud Oracle Sales Cloud for vertical industries Enigen’s Oracle Accelerate solution for Oracle Fusion CRM for Professional Services BPI's Oracle Accelerate solution for Oracle Sales Cloud for Business Services Companies BPI's Oracle Accelerate Solution for Oracle Sales Cloud for Insurance Companies BPI's Oracle Accelerate solution for Oracle Sales Cloud for Engineering & Construction Companies BPI's Oracle Accelerate Solution for Oracle Sales Cloud for Telecommunications Companies Fellow Consulting's Oracle Accelerate Solution for Oracle Sales Cloud for Consumer Goods industry Fellow Consulting's Oracle Accelerate Solution for Oracle Sales Cloud for Wholesale Distribution Fellow Consulting's Oracle Accelerate Solution for Oracle Sales Cloud for Life Science industry Oracle Service Cloud (RightNow) CapricornVentis Oracle Accelerate Solution for Oracle RightNow Cloud Service for Retail Industry for Ireland CapricornVentis Oracle Accelerate Solution for Oracle RightNow Cloud Service for Retail Industry for the United Kingdom Enigen’s Oracle Accelerate Solution for Oracle RightNow Service Cloud for the United Kingdom DNASTREAM’s RapidLaunch Oracle Accelerate solution for RightNow Oracle Commerce (ATG) ProgiCommerce - an Oracle Accelerate solution for ATG Commerce delivered by PROGIWEB Spindrift Momentum - an Oracle Accelerate Solution for ATG Commerce for Retail Industry e2x RoadRunner - the ATG Oracle Accelerate solution for Manufacturing Industry e2x RoadRunner - the ATG Oracle Accelerate solution for Telecommunications Industry e2x RoadRunner - the ATG Oracle Accelerate solution for Retail Web Commerce

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  • Managing Social Relationships for the Enterprise – Part 1

    - by kellsey.ruppel
    By Reggie Bradford, Senior Vice President, Oracle  Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide.  Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise.  The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue.  On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content.  In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online.  For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness.

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  • SDL & Windows 8 Metro WinRT

    - by Adrian
    I am just beginning to dip my tow into game programming and have been reading up on SDL, SFML, OpenGL, XNA, MonoGame and of course DirectX. (Needless to say there are a lot of choices out there) As much as I like SFMLs syntax I have chosen to read up and start with SDL as it is pretty ubiquitous and available on every platform (Windows, Linux, Mac) and also available on portable devices (Android, iOS) with the current exception of WinPhone 7 After that pre-amble here is my question. I notice that the docs say that for the windows platform the SDL API calls through to DirectX for higher perf. ( http://www.libsdl.org/intro.en/whatplatforms.html ) Microsoft have said that for Metro Game Apps you can only use DirectX (which means no XNA, no OpenGL, no SFML, etc, etc) My question is: If SDL just wraps DirectX calls will I (we) be able to use SDL to bring games to the new Metro WinRT environment and Windows 8 marketplace? This would be great if possible. Additionally as WinPhone 8 is supposedly built on Win8 then this could mean SDL would be available on the win phone in the future too. Thanks for your time in responding to this question and I look forward to hearing your response. EDIT: Based on DeadMG's answer I have installed Visual Studio 11 (beta) in Windows 8 Consumer Preview (CP) and went file-New to check project types. The project types: "Blank Application", "Direct2D Application" and "Direct3D Application" look of interest. I have selected "Direct2D App" but SDL generates its own window when you call: SDL_INIT Is it possible to link/setup the SDL window to point to the Direct2D surface in the this project?

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  • Data Integration 12c Raising the Big Data Roof at Oracle OpenWorld

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} Author: Dain Hansen, Director, Oracle It was an exciting OpenWorld 2013 for us in the Data Integration track. Our theme this year was all about ‘being future ready’ - previewing one of our biggest releases this year: Oracle Data Integration 12c. Just this week we followed up with this preview by announcing the general availability of 12c release for Oracle’s key data integration products: Oracle Data Integrator 12c and Oracle GoldenGate 12c. The new release delivers extreme performance, increase IT productivity, and simplify deployment, while helping IT organizations to keep pace with new data-oriented technology trends including cloud computing, big data analytics, real-time business intelligence. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} Mark Hurd's keynote on day one set the tone for the Data Integration sessions. Mark focused on big data analytics and the changing consumer expectations. Especially real-time insight is a key theme for Oracle overall and data integration products. In Mark Hurd's keynote we heard from key customers, such as Airbus and Thomson Reuters, how real-time analysis of operational data including machine data creates value, in some cases even saves lives. Thomas Kurian gave a deeper look into Oracle's big data and fast data solutions. In the initial lead Data Integration track session - Brad Adelberg, VP of Development, presented Oracle’s Data Integration 12c product strategy based on key trends from the initial OpenWorld keynotes. Brad talked about how Oracle's data integration products address the new data integration requirements that evolved with cloud computing, big data, and changing consumer expectations and how they set the key themes in our products’ road map. Brad explained why and how fast-time to value, high-performance and future-ready solutions is the top focus areas for product development. If you were not able to attend OpenWorld or this session I recommend reading the white paper: Five New Data Integration Requirements and How to Meet them with Oracle Data Integration, which provides an in-depth look into how Oracle addresses the new trends in the DI market. Following Brad’s session, Nick Wagner provided in depth review of Oracle GoldenGate’s latest features and roadmap. Nick discussed how Oracle GoldenGate’s tight integration with Oracle Database sets the product apart from the competition. We also heard that heterogeneity of the product is still a major focus for GoldenGate’s development and there will be more news on that front when there is a major release. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} After GoldenGate’s product strategy session, Denis Gray from the PM team presented Oracle Data Integrator’s product strategy session, talking about the latest and greatest on ODI. Another good session was delivered by long-time GoldenGate users, Comcast.  Jason Hurd and Amit Patel of Comcast talked about the various use cases they deploy Oracle GoldenGate throughout their enterprise, from database upgrades, feeding reporting systems, to active-active database synchronization.  The Comcast team shared many good tips on how to use GoldenGate for both zero downtime upgrades and active-active replication with conflict management requirement. One of our other important goals we had this year for the Data Integration track at OpenWorld was hearing from our customers. We ended day 1 on just that, with a wonderful award ceremony for Oracle Excellence Awards for Oracle Fusion Middleware Innovation. The ceremony was held in the Yerba Buena Center for the Arts. Congratulations to Royal Bank of Scotland and Yalumba Wine Company, the winners in the Data Integration category. You can find more information on the award and the winners in our previous blog post: 2013 Oracle Excellence Awards for Fusion Middleware Innovation… Selected for their innovation use of Oracle’s Data Integration products; the winners for the Data Integration Category are Royal Bank of Scotland and The Yalumba Wine Company. Congratulations!!! Royal Bank of Scotland’s Market and International Banking division provides clients across the globe with seamless trading and competitive pricing, underpinned by a deep knowledge of risk management across the full spectrum of financial products. They handle millions of transactions daily to keep the lifeblood of their clients’ businesses flowing – whether through payment management solutions or through bespoke trade finance solutions. Royal Bank of Scotland is leveraging Oracle GoldenGate and Oracle Data Integrator along with Oracle Business Intelligence Enterprise Edition and the Oracle Database for a variety of solutions. Mainly, Oracle GoldenGate and Oracle Data Integrator are used to feed their data warehouse – providing a real-time data integration solution that feeds transactional data to their analytics system in minutes to enable improved decision making with timely, accurate data for their business users. Oracle Data Integrator’s in-database transformation capabilities and its ability to integrate with Oracle GoldenGate for real-time data capture is the foundation of this implementation. This solution makes it such that changes happening in the analytics systems are available the same day they are deployed on the operational system with 100% data quality guaranteed. Additionally, the solution has helped to reduce their operational database size from 150GB to 10GB. Impressive! Now what if I told you this solution was built in 3 months and had a less than 6 month return on investment? That’s outstanding! The Yalumba Wine Company is situated in the Barossa Valley of Australia. It is the oldest family owned winery in Australia with a unique way of aging their wines in specially crafted 100 liter barrels. Did you know that “Yalumba” is Aboriginal for “all the land around”? The Yalumba Wine Company is growing rapidly, and was in need of introducing a more modern standard to the existing manufacturing processes to meet globalization demands, overall time-to-market, and better operational efficiency objectives of product development. The Yalumba Wine Company worked with a partner, Bristlecone to develop a unique solution whereby Oracle Data Integrator is leveraged to pull data from Salesforce.com and JD Edwards, in addition to their other pre-existing source systems, for consumption into their data warehouse. They have emphasized the overall ease of developing integration workflows with Oracle Data Integrator. The solution has brought better visibility for the business users, shorter data loading and transformation performance to their data warehouse with rapid incorporation of new data sources, and a solid future-proof foundation for their organization. Moving forward, they plan on leveraging more from Oracle’s Data Integration portfolio. Terrific! In addition to these two customers on Tuesday we featured many other important Oracle Data Integrator and Oracle GoldenGate customers. On Tuesday the GoldenGate panel included: Land O’Lakes, Smuckers, and Veolia Water. Besides giving us yummy nutrition and healthy water, these companies have another aspect in common. They all use GoldenGate to boost their ERP application. Please read the recap by Irem Radzik. On Wednesday, the ODI Panel included: Barry Ralston and Ryan Weber of Infinity Insurance, Paul Stracke of Paychex Inc., and Ian Wall of Vertex Pharmaceuticals for a session filled with interesting projects, use cases and approaches to leveraging Oracle Data Integrator. Please read the recap by Sandrine Riley for more. Thanks to everyone who joined with us and we hope to stay connected! To hear more about our Data Integration12c products join us in an upcoming webcast to learn more. Follow us www.twitter.com/ORCLGoldenGate or goto our website at www.oracle.com/goto/dataintegration

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  • 5 Ways Microsoft Can Improve the Windows 8 Start Screen

    - by Matt Klein
    After having used Windows 8 over the past few months, we’ve found a few ways Microsoft could immediately improve the Start Screen to make it less disorienting and more usable, not only for tablets but desktops and laptops as well. It’s safe to say that the one thing Windows 8 doesn’t lack is criticism. Since the Consumer Preview debuted in February, it has proven to be one of the most polarizing Windows releases ever. But regardless of whether you love or hate it, Windows 8 is where Microsoft’s venerable operating system is headed. Portable computing is here to stay and if the company is to survive, let alone remain relevant, it has to change, adapt, embrace, and extend. Perhaps the single most universally controversial change to Windows is Microsoft’s decision to remove the Start button (or orb, if you’ve moved beyond XP) and with it, what we know to be the Start Menu. In their place we now have a Start hot corner (a workable alternative) and the newly redesigned Metro Start Screen. The Start Screen is, if nothing else, different. Beyond a doubt, there has not been such a radical redesign of Windows’ Start functionality since it went to a two-column design with a nested “All Programs” menu in Windows XP. The Start Screen can be a little jarring because it requires users to not only relearn what they’ve known for nearly two decades but to also rethink the way they interact with Windows. However, the Start Screen maintains its core elements: a Start “menu”, a place for all installed programs (All apps), and a search pane. The Start Screen is attractive, clean, bold, and very imperfect. Here are five changes we’d like to see in the Start Screen before Windows 8 goes gold … How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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  • Is this an apt-get issue or network issue?

    - by zharvey
    I just installed my first Ubuntu server (12.04) instance and immediately am noticing a few things: Running apt-get install or update fails (see below) Running ifconfig produces peculiar IP addresses starting with 10.x.x.x and my router does not see the server at all in its "Attached Devices" page (its a consumer grade Netgear) When I run apt-get I get 50+ of the following errors: Failed to fetch <some-http-url. Temporary failure resolving <blah.ubuntu.com I read up on this error for 12.04, and found some similar posts on this forum and on serverfault that recommended going into /etc/resolv.conf and adding an entry: nameserver 8.8.8.8 To my surprise, I found that /etc/resolve.conf was a symlink pointing to somewhere else and I had to delete it first, then create a new one with the entry indicated above. I restarted the server and tried running apt-get again: same results. How do I start diagnosing the problem (I'm a relatively new Linux/Ubuntu user)? Additional details that may help: This is actually a virtual machine running as a VirtualBox guest OS The physical host that is running this VM is my laptop which has a wireless connection; I'm wondering if (somehow) the laptop is getting the network wirelessly, but perhaps either the VBox VM and/or the Ubuntu server OS isn't configured for wireless and so nothing is "getting through"? Thanks in advance for any pointers! Edit: Here is a snapshot of my VM's Network settings (only Adapter 1 has any information populating its fields, so I assume my VM has only 1 adapter): Here is the output when I run ifconfig from the terminal: And here is the output when I run route from the terminal: Running ping google.com:

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  • SQLAuthority News – NuoDB MeetUp on Nov 8, 2012 in Seattle

    - by pinaldave
    I am pleased to let you know that I will be attending again this year’s SQLPASS conference in Seattle and look forward to meeting all of you while at the conference. In the next two weeks, I will provide you with a full agenda of where I will be during PASS. During the week, I will also be stopping by at the NuoDB MeetUp, which will be held close by at the Edge Grill at 1522 6th Ave in Seattle on Thursday, November 8th. This will be an excellent opportunity for you to learn more about their brand new distributed, peer-to-peer database solution, which I believe will revolutionize SQL cloud database technology in the 21th century.  I have been personally following NuoDB for months now and am very excited about the architecture and capabilities of this innovative product. Wiqar Chaudry, NuoDB technology evangelist, will give a presentation and demonstration of their elastically scalable SQL cloud database in this Meetup event.  Prior to joining NuoDB, Wiqar was a Senior Architect at Epsilon, the data intelligence company with big brand name customers in insurance, consumer goods, etc.  He’s also going to discuss how NuoDB compares with Azure, the hometown favorite, and why cloud-based SQL deployment will pave the way for the future. I will be at the NuoDB MeetUp to briefly talk about my own experiences with NuoDB and will be giving away some signed copies of my latest book as well will have some interesting goodies. So please join me and the NuoDB team at their Meetup event. RSVP here. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: NuoDB

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  • Carriers Holding Your OS Updates Hostage

    - by Tim Murphy
    Originally posted on: http://geekswithblogs.net/tmurphy/archive/2013/10/10/carriers-holding-your-os-updates-hostage.aspx Just a small rant here.  Today the Windows Phone 8 GDR2 update finally became available for Nokia handset users.  Now I’m not sure that it is AT&T fault entirely that Samsung and HTC users got their updates two months ago and we are just finally seeing it.  It may have something to do with the Nokia Amber update.  But every Windows Phone update on AT&T from 7.1 on seems to have been delayed.  How is it that the premiere Windows Phone carrier is always the last one to release updates? Smart phone ecosystems are a partnership between the OS provider, the hardware manufacturer and the carriers.  If any one of those partners does not hold up its responsibilities then everyone gets a black eye.  The goal for all involved should be to release updates as early as possible with reasonable assurance of stability.  This ensures the satisfaction of consumers and increases the likelihood of future sales. From what I have seen so far AT&T has been the one breaking the consumer’s trust in the Windows Phone ecosystem.  Aside from voicing our dissatisfaction we may need to start voting with our feet until they realize that they being a poor citizen has consequences. Technorati Tags: ATT,Windows Phone,Windows Phone 8,Microsoft,Nokia,GDR2

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  • Using the OAM Mobile & Social SDK to secure native mobile apps - Part 2 : OAM Mobile & Social Server configuration

    - by kanishkmahajan
    Objective  In the second part of this blog post I'll now cover configuration of OAM to secure our sample native apps developed using the iOS SDK. First, here are some key server side concepts: Application Profiles: An application profile is a logical representation of your application within OAM server. It could be a web (html/javascript) or native (iOS or Android) application. Applications may have different requirements for AuthN/AuthZ, and therefore each application that interacts with OAM Mobile & Social REST services must be uniquely defined. Service Providers: Service providers represent the back end services that are accessed by applications. With OAM Mobile & Social these services are in the areas of authentication, authorization and user profile access. A Service Provider then defines a type or class of service for authentication, authorization or user profiles. For example, the JWTAuthentication provider performs authentication and returns JWT (JSON Web Tokens) to the application. In contrast, the OAMAuthentication also provides authentication but uses OAM SSO tokens Service Profiles:  A Service Profile is a logical envelope that defines a service endpoint URL for a service provider for the OAM Mobile & Social Service. You can create multiple service profiles for a service provider to define token capabilities and service endpoints. Each service provider instance requires atleast one corresponding service profile.The  OAM Mobile & Social Service includes a pre-configured service profile for each pre-configured service provider. Service Domains: Service domains bind together application profiles and service profiles with an optional security handler. So now let's configure the OAM server. Additional details are in the OAM Documentation and this post simply provides an outline of configuration tasks required to configure OAM for securing native apps.  Configuration  Create The Application Profile Log on to the Oracle Access Management console and from System Configuration -> Mobile and Social -> Mobile Services, select "Create" under Application Profiles. You would do this  step twice - once for each of the native apps - AvitekInventory and AvitekScheduler. Enter the parameters for the new Application profile: Name:  The application name. In this example we use 'InventoryApp' for the AvitekInventory app and 'SchedulerApp' for the AvitekScheduler app. The application name configured here must match the application name in the settings for the deployed iOS application. BaseSecret: Enter a password here. This does not need to match any existing password. It is used as an encryption key between the client and the OAM server.  Mobile Configuration: Enable this checkbox for any mobile applications. This enables the SDK to collect and send Mobile specific attributes to the OAM server.  Webview: Controls the type of browser that the iOS application will use. The embedded browser (default) will render the browser within the application. External will use the system standalone browser. External can sometimes be preferable for debugging URLScheme: The URL scheme associated with the iOS apps that is also used as a custom URL scheme to register O/S handlers that will take control when OAM transfers control to device. For the AvitekInventory and the AvitekScheduler apps I used osa:// and client:// respectively. You set this scheme in Xcode while developing your iOS Apps under Info->URL Types.  Bundle Identifier : The fully qualified name of your iOS application. You typically set this when you create a new Xcode project or under General->Identity in Xcode. For the AvitekInventory and AvitekScheduler apps these were com.us.oracle.AvitekInventory and com.us.oracle.AvitekScheduler respectively.  Create The Service Domain Select create under Service domains. Create a name for your domain (AvitekDomain is what I've used). The name configured must match the service domain set in the iOS application settings. Under "Application Profile Selection" click the browse button. Choose the application profiles that you created in the previous step one by one. Set the InventoryApp as the SSO agent (with an automatic priority of 1) and the SchedulerApp as the SSO client. This associates these applications with this service domain and configures them in a 'circle of trust'.  Advance to the next page of the wizard to configure the services for this domain. For this example we will use the following services:  Authentication:   This will use the JWT (JSON Web Token) format authentication provider. The iOS application upon successful authentication will receive a signed JWT token from OAM Mobile & Social service. This token will be used in subsequent calls to OAM. Use 'MobileOAMAuthentication' here. Authorization:  The authorization provider. The SDK makes calls to this provider endpoint to obtain authorization decisions on resource requests. Use 'OAMAuthorization' here. User Profile Service:  This is the service that provides user profile services (attribute lookup, attribute modification). It can be any directory configured as a data source in OAM.  And that's it! We're done configuring our native apps. In the next section, let's look at some additional features that were mentioned in the earlier post that are automated by the SDK for the app developer i.e. these are areas that require no additional coding by the app developer when developing with the SDK as they only require server side configuration: Additional Configuration  Offline Authentication Select this option in the service domain configuration to allow users to log in and authenticate to the application locally. Clear the box to block users from authenticating locally. Strong Authentication By simply selecting the OAAMSecurityHandlerPlugin while configuring mobile related Service Domains, the OAM Mobile&Social service allows sophisticated device and client application registration logic as well as the advanced risk and fraud analysis logic found in OAAM to be applied to mobile authentication. Let's look at some scenarios where the OAAMSecurityHandlerPlugin gets used. First, when we configure OAM and OAAM to integrate together using the TAP scheme, then that integration kicks off by selecting the OAAMSecurityHandlerPlugin in the mobile service domain. This is how the mobile device is now prompted for KBA,OTP etc depending on the TAP scheme integration and the OAM users registered in the OAAM database. Second, when we configured the service domain, there were claim attributes there that are already pre-configured in OAM Mobile&Social service and we simply accepted the default values- these are the set of attributes that will be fetched from the device and passed to the server during registration/authentication as device profile attributes. When a mobile application requests a token through the Mobile Client SDK, the SDK logic will send the Device Profile attributes as a part of an HTTP request. This set of Device Profile attributes enhances security by creating an audit trail for devices that assists device identification. When the OAAM Security Plug-in is used, a particular combination of Device Profile attribute values is treated as a device finger print, known as the Digital Finger Print in the OAAM Administration Console. Each finger print is assigned a unique fingerprint number. Each OAAM session is associated with a finger print and the finger print makes it possible to log (and audit) the devices that are performing authentication and token acquisition. Finally, if the jail broken option is selected while configuring an application profile, the SDK detects a device is jail broken based on configured policy and if the OAAM handler is configured the plug-in can allow or block access to client device depending on the OAAM policy as well as detect blacklisted, lost or stolen devices and send a wipeout command that deletes all the mobile &social relevant data and blocks the device from future access. 1024x768 Social Logins Finally, let's complete this post by adding configuration to configure social logins for mobile applications. Although the Avitek sample apps do not demonstrate social logins this would be an ideal exercise for you based on the sample code provided in the earlier post. I'll cover the server side configuration here (with Facebook as an example) and you can retrofit the code to accommodate social logins by following the steps outlined in "Invoking Authentication Services" and add code in LoginViewController and maybe create a new delegate - AvitekRPDelegate based on the description in the previous post. So, here all you will need to do is configure an application profile for social login, configure a new service domain that uses the social login application profile, register the app on Facebook and finally configure the Facebook OAuth provider in OAM with those settings. Navigate to Mobile and Social, click on "Internet Identity Services" and create a new application profile. Here are the relevant parameters for the new application profile (-also we're not registering the social user in OAM with this configuration below, however that is a key feature as well): Name:  The application name. This must match the name of the of mobile application profile created for your application under Mobile Services. We used InventoryApp for this example. SharedSecret: Enter a password here. This does not need to match any existing password. It is used as an encryption key between the client and the OAM Mobile and Social service.  Mobile Application Return URL: After the Relying Party (social) login, the OAM Mobile & Social service will redirect to the iOS application using this URI. This is defined under Info->URL type and we used 'osa', so we define this here as 'osa://' Login Type: Choose to allow only internet identity authentication for this exercise. Authentication Service Endpoint : Make sure that /internetidentityauthentication is selected. Login to http://developers.facebook.com using your Facebook account and click on Apps and register the app as InventoryApp. Note that the consumer key and API secret gets generated automatically by the Facebook OAuth server. Navigate back to OAM and under Mobile and Social, click on "Internet Identity Services" and edit the Facebook OAuth Provider. Add the consumer key and API secret from the Facebook developers site to the Facebook OAuth Provider: Navigate to Mobile Services. Click on New to create a new service domain. In this example we call the domain "AvitekDomainRP". The type should be 'Mobile Application' and the application credential type 'User Token'. Add the application "InventoryApp" to the domain. Advance the next page of the wizard. Select the  default service profiles but ensure that the Authentication Service is set to 'InternetIdentityAuthentication'. Finish the creation of the service domain.

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  • Just Another Web Service (JAWS) vs SOA

    Over the last few years SOA has been a hot topic lending it to be abused by many that have no understanding of the concept. In my opinion, one of the largest issues facing SOA is the lack of understanding and experience implementing SOA by business and IT alike. I just recently deployed a new web services that is called by multiple service clients. Would you call this SOA because it is a web service that can be called by any requesting client? In my opinion, this is not SOA; instead it is Just Another Web Service (JAWS).  Just because a company creates a web service does not mean that they are using SOA, in fact it only means that they are using a web service. SOA is an architectural style that focuses on the design of systems based on the consumer and providers thorough the use of contracts.  With this approach SOA needs to be applied for the top down in order for it to reach its full potential. In the case of the web service, the service is just a small part of the entire system that is reusable and has the flexibility to change. In order for a company in this case to move towards SOA then they need to define business processes that can be shared through the use of reusable software and loose coupling. Once the company’s thought and development process change to address changes in this manner they can start to become more SOA.

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