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• Personalize your Experience with the Oracle Partner Store

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} "Any sufficiently advanced technology is indistinguishable from magic." - Arthur C. Clarke So it may not be magic, but it’s definitely close!  Partners can now personalize their experience with the Oracle Partner Store and control what and who receives notifications. Let’s take a look at the MyOPS tab in Partner Store and explore more: Under “My Account” select Personal Information.  In the additional Email Addresses box, you can add in email addresses, including distribution lists that you want to be copied for every OPS notification that you receive. If you select Preferences in the drop-down you set the following options: What language you want to receive alerts in Whether or not you want to receive order confirmation and order booked alerts Your default installation country and currency Your default support offering and duration when you add items to the cart Other preferences you can select from the drop down include: Bill to Addresses Ship to Addresses Preferred Bill to/ Ship to Company information Credit Cards Please note that these settings will only affect your account in the Oracle Partner Store – they will not affect other users from your company.  For more information please refer to our training page. So take a moment to set up the Partner Store to meet your needs and save you some time. Abracadabra, Simon Davis Senior Director WW A&C Quote To Order Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• My Red Gate Experience

  - by Colin Rothwell

  I’m Colin, and I’ve been an intern working with Mike in publishing on Simple-Talk and SQLServerCentral for the past ten weeks. I’ve mostly been working “behind the scenes”, making improvements to the spam filtering, along with various other small tweaks. When I arrived at Red Gate, one of the first things Mike asked me was what I wanted to get out of the internship. It wasn’t a question I’d given a great deal of thought to, but my immediate response was the same as almost anybody: to support my growing family. Well, ok, not quite that, but money was certainly a motivator, along with simply making sure that I didn’t get bored over the summer. Three months is a long time to fill, and many of my friends end up getting bored, or worse, knitting obsessively. With the arrogance which seems fairly common among Cambridge people, I wasn’t expecting to really learn much here! In my mind, the part of the year where I am at Uni is the part where I learn things, whilst Red Gate would be an opportunity to apply what I’d learnt. Thankfully, the opposite is true: I’ve learnt a lot during my time here, and there has been a definite positive impact on the way I write code. The first thing I’ve really learnt is that test-driven development is, in general, a sensible way of working. Before coming, I didn’t really get it: how could you test something you hadn’t yet written? It didn’t make sense! My problem was seeing a test as having to test all the behaviour of a given function. Writing tests which test the bare minimum possible and building them up is a really good way of crystallising the direction the code needs to grow in, and ensures you never attempt to write too much code at time. One really good experience of this was early on in my internship when Mike and I were working on the query used to list active authors: I’d written something which I thought would do the trick, but by starting again using TDD we grew something which revealed that there were several subtle mistakes in the query I’d written. I’ve also been awakened to the value of pair programming. Whilst I could sort of see the point before coming, I also thought that it was impossible that two people would ever get more done at the same computer than if they were working separately. I still think that this is true for projects with pieces that developers can easily work on independently, and with developers who both know the codebase, but I’ve found that pair programming can be really good for learning a code base, and for building up small projects to the point where you can start working on separate components, as well as solving particularly difficult problems. Later on in my internship, for my down tools week project, I was working on adding Python support to Glimpse. Another intern and I we pair programmed the entire project, using ping pong pair programming as much as possible. One bonus that this brought which I wasn’t expecting was that I found myself less prone to distraction: with someone else peering over my shoulder, I didn’t have the ever-present temptation to open gmail, or facebook, or yammer, or twitter, or hacker news, or reddit, and so on, and so forth. I’m quite proud of this project: I think it’s some of the best code I’ve written. I’ve also been really won over to the value of descriptive variables names. In my pre-Red Gate life, as a lone-ranger style cowboy programmer, I’d developed a tendency towards laziness in variable names, sometimes abbreviating or, worse, using acronyms. I’ve swiftly realised that this is a bad idea when working with a team: saving a few key strokes is inevitably not worth it when it comes to reading code again in the future. Longer names also mean you can do away with a majority of comments. I appreciate that if you’ve come up with an O(n*log n) algorithm for something which seemed O(n^2), you probably want to explain how it works, but explaining what a variable name means is a big no no: it’s so very easy to change the behaviour of the code, whilst forgetting about the comments. Whilst at Red Gate, I took the opportunity to attend a code retreat, which really helped me to solidify all the things I’d learnt. To be completely free of any existing code base really lets you focus on best practises and think about how you write code. If you get a chance to go on a similar event, I’d highly recommend it! Cycling to Red Gate, I’ve also become much better at fitting inner tubes: if you’re struggling to get the tube out, or re-fit the tire, letting a bit of air out usually helps. I’ve also become quite a bit better at foosball and will miss having a foosball table! I’d like to finish off by saying thank you to everyone at Red Gate for having me. I’ve really enjoyed working with, and learning from, the team that brings you this web site. If you meet any of them, buy them a drink!

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• So, how is the Oracle HCM Cloud User Experience? In a word, smokin’!

  - by Edith Mireles-Oracle

  By Misha Vaughan, Oracle Applications User Experience Oracle unveiled its game-changing cloud user experience strategy at Oracle OpenWorld 2013 (remember that?) with a new simplified user interface (UI) paradigm.  The Oracle HCM cloud user experience is about light-weight interaction, tailored to the task you are trying to accomplish, on the device you are comfortable working with. A key theme for the Oracle user experience is being able to move from smartphone to tablet to desktop, with all of your data in the cloud. The Oracle HCM Cloud user experience provides designs for better productivity, no matter when and how your employees need to work. Release 8  Oracle recently demonstrated how fast it is moving development forward for our cloud applications, with the availability of release 8.  In release 8, users will see expanded simplicity in the HCM cloud user experience, such as filling out a time card and succession planning. Oracle has also expanded its mobile capabilities with task flows for payslips, managing absences, and advanced analytics. In addition, users will see expanded extensibility with the new structures editor for simplified pages, and the with the user interface text editor, which allows you to update language throughout the UI from one place. If you don’t like calling people who work for you “employees,” you can use this tool to create a term that is suited to your business.  Take a look yourself at what’s available now. What are people saying?Debra Lilley (@debralilley), an Oracle ACE Director who has a long history with Oracle Applications, recently gave her perspective on release 8: “Having had the privilege of seeing a preview of release 8, I am again impressed with the enhancements around simplified UI. Even more so, at a user group event in London this week, an existing Cloud HCM customer speaking publically about his implementation said he was very excited about release 8 as the absence functionality was so superior and simple to use.”  In an interview with Lilley for a blog post by Dennis Howlett  (@dahowlett), we probably couldn’t have asked for a more even-handed look at the Oracle Applications Cloud and the impact of user experience. Take the time to watch all three videos and get the full picture.  In closing, Howlett’s said: “There is always the caveat that getting from the past to Fusion [from the editor: Fusion is now called the Oracle Applications Cloud] is not quite as simple as may be painted, but the outcomes are much better than anticipated in large measure because the user experience is so much better than what went before.” Herman Slange, Technical Manager with Oracle Applications partner Profource, agrees with that comment. “We use on-premise Financials & HCM for internal use. Having a simple user interface that works on a desktop as well as a tablet for (very) non-technical users is a big relief. Coming from E-Business Suite, there is less training (none) required to access HCM content.  From a technical point of view, having the abilities to tailor the simplified UI very easy makes it very efficient for us to adjust to specific customer needs.  When we have a conversation about simplified UI, we just hand over a tablet and ask the customer to just use it. No training and no explanation required.” Finally, in a story by Computer Weekly  about Oracle customer BG Group, a natural gas exploration and production company based in the UK and with a presence in 20 countries, the author states: “The new HR platform has proved to be easier and more intuitive for HR staff to use than the previous SAP-based technology.” What’s Next for Oracle’s Applications Cloud User Experiences? This is the question that Steve Miranda, Oracle Executive Vice President, Applications Development, asks the Applications User Experience team, and we’ve been hard at work for some time now on “what’s next.”  I can’t say too much about it, but I can tell you that we’ve started talking to customers and partners, under non-disclosure agreements, about user experience concepts that we are working on in order to get their feedback. We recently had a chance to talk about possibilities for the Oracle HCM Cloud user experience at an Oracle HCM Southern California Customer Success Summit. This was a fantastic event, hosted by Shane Bliss and Vance Morossi of the Oracle Client Success Team. We got to use the uber-slick facilities of Allergan, our hosts (of Botox fame), headquartered in Irvine, Calif., with a presence in more than 100 countries. Photo by Misha Vaughan, Oracle Applications User Experience Vance Morossi, left, and Shane Bliss, of the Oracle Client Success Team, at an Oracle HCM Southern California Customer Success Summit.  We were treated to a few really excellent talks around human resources (HR). Alice White, VP Human Resources, discussed Allergan's process for global talent acquisition -- how Allergan has designed and deployed a global process, and global tools, along with Oracle and Cognizant, and are now at the end of a global implementation. She shared a couple of insights about the journey for Allergan: “One of the major areas for improvement was on role clarification within the company.” She said the company is “empowering managers and deputizing them as recruiters. Now it is a global process that is nimble and efficient."  Deepak Rammohan, VP Product Management, HCM Cloud, Oracle, also took the stage to talk about pioneering modern HR. He reflected modern HR problems of getting the right data about the workforce, the importance of getting the right talent as a key strategic initiative, and other workforce insights. "How do we design systems to deal with all of this?” he asked. “Make sure the systems are talent-centric. The next piece is collaborative, engaging, and mobile. A lot of this is influenced by what users see today. The last thing is around insight; insight at the point of decision-making." Rammohan showed off some killer HCM Cloud talent demos focused on simplicity and mobility that his team has been cooking up, and closed with a great line about the nature of modern recruiting: "Recruiting is a team sport." Deepak Rammohan, left, and Jake Kuramoto, both of Oracle, debate the merits of a Google Glass concept demo for recruiters on-the-go. Later, in an expo-style format, the Apps UX team showed several concepts for next-generation HCM Cloud user experiences, including demos shown by Jake Kuramoto (@jkuramoto) of The AppsLab, and Aylin Uysal (@aylinuysal), Director, HCM Cloud user experience. We even hauled out our eye-tracker, a research tool used to show where the eye is looking at a particular screen, thanks to teammate Michael LaDuke. Dionne Healy, HCM Client Executive, and Aylin Uysal, Director, HCM Cloud user experiences, Oracle, take a look at new HCM Cloud UX concepts. We closed the day with Jeremy Ashley (@jrwashley), VP, Applications User Experience, who brought it all back together by talking about the big picture for applications cloud user experiences. He covered the trends we are paying attention to now, what users will be expecting of their modern enterprise apps, and what Oracle’s design strategy is around these ideas.   We closed with an excellent reception hosted by ADP Payroll services at Bistango. Want to read more?Want to see where our cloud user experience is going next? Read more on the UsableApps web site about our latest design initiative: “Glance, Scan, Commit.” Or catch up on the back story by looking over our Applications Cloud user experience content on the UsableApps web site.  You can also find out where we’ll be next at the Events page on UsableApps.

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• Experience your music in a whole new way with Zune for PC

  - by Matthew Guay

  Tired of the standard Media Player look and feel, and want something new and innovative?  Zune offers a fresh, new way to enjoy your music, videos, pictures, and podcasts, whether or not you own a Zune device. Microsoft started out on a new multimedia experience for PCs and mobile devices with the launch of the Zune several years ago.  The Zune devices have been well received and noted for their innovative UI, and the Zune HD’s fluid interface is the foundation for the widely anticipated Windows Phone 7.  But regardless of whether or not you have a Zune Device, you can still use the exciting new UI and services directly from your PC.  Zune for Windows is a very nice media player that offers a music and video store and wide support for multimedia formats including those used in Apple products.  And if you enjoy listening to a wide variety of music, it also offers the Zune Pass which lets you stream an unlimited number of songs to your computer and download 10 songs for keeps per month for $14.99/month. Or you can do a pre-paid music card as well.  It does all this using the new Metro UI which beautifully shows information using text in a whole new way.  Here’s a quick look at setting up and using Zune on your PC. Getting Started Download the installer (link below), and run it to begin setup.  Please note that Zune offers a separate version for computers running the 64 bit version of Windows Vista or 7, so choose it if your computer is running these. Once your download is finished, run the installer to setup Zune on your computer.  Accept the EULA when prompted. If there are any updates available, they will automatically download and install during the setup.  So, if you’re installing Zune from a disk (for example, one packaged with a Zune device), you don’t have to worry if you have the latest version.  Zune will proceed to install on your computer.   It may prompt you to restart your computer after installation; click Restart Now so you can proceed with your Zune setup.  The reboot appears to be for Zune device support, and the program ran fine otherwise without rebooting, so you could possibly skip this step if you’re not using a Zune device.  However, to be on the safe side, go ahead and reboot. After rebooting, launch Zune.  It will play a cute introduction video on first launch; press skip if you don’t want to watch it. Zune will now ask you if you want to keep the default settings or change them.  Choose Start to keep the defaults, or Settings to customize to your wishes.  Do note that the default settings will set Zune as your default media player, so click Settings if you wish to change this. If you choose to change the default settings, you can change how Zune finds and stores media on your computer.  In Windows 7, Zune will by default use your Windows 7 Libraries to manage your media, and will in fact add a new Podcasts library to Windows 7. If your media is stored on another location, such as on a server, then you can add this to the Library.  Please note that this adds the location to your system-wide library, not just the Zune player. There’s one last step.  Enter three of your favorite artists, and Zune will add Smart DJ mixes to your Quickplay list based on these.  Some less famous or popular artists may not be recognized, so you may have to try another if your choice isn’t available.  Or, you can click Skip if you don’t want to do this right now. Welcome to Zune!  This is the default first page, QuickPlay, where you can easily access your pinned and new items.   If you have a Zune account, or would like to create a new one, click Sign In on the top. Creating a new account is quick and simple, and if you’re new to Zune, you can try out a 14 day trial of Zune Pass for free if you want. Zune allows you to share your listening habits and favorites with friends or the world, but you can turn this off or change it if you like. Using Zune for Windows To access your media, click the Collection link on the top left.  Zune will show all the media you already have stored on your computer, organized by artist and album. Right-click on any album, and you choose to have Zune find album art or do a variety of other tasks with the media.   When playing media, you can view it in several unique ways.  First, the default Mix view will show related tracks to the music you’re playing from Smart DJ.  You can either play these fully if you’re a Zune Pass subscriber, or otherwise you can play 30 second previews. Then, for many popular artists, Zune will change the player background to show pictures and information in a unique way while the music is playing.  The information may range from history about the artist to the popularity of the song being played.   Zune also works as a nice viewer for the pictures on your computer. Start a slideshow, and Zune will play your pictures with nice transition effects and music from your library. Zune Store The Zune Store offers a wide variety of music, TV shows, and videos for purchase.  If you’re a Zune Pass subscriber, you can listen to or download any song without purchasing it; otherwise, you can preview a 30 second clip first. Zune also offers a wide selection of Podcasts you can subscribe to for free. Using Zune for PC with a Zune Device If you have a Zune device attached to your computer, you can easily add media files to it by simply dragging them to the Zune device icon in the left corner.  In the future, this will also work with Windows Phone 7 devices. If you have a Zune HD, you can also download and add apps to your device. Here’s the detailed information window for the weather app.  Click Download to add it to your device.   Mini Mode The Zune player generally takes up a large portion of your screen, and is actually most impressive when run maximized.  However, if you’re simply wanting to enjoy your tunes while you’re using your computer, you can use the Mini mode to still view music info and control Zune in a smaller mode.  Click the Mini Player button near the window control buttons in the top right to activate it. Now Zune will take up much less of your desktop.  This window will stay on top of other windows so you can still easily view and control it. Zune will display an image of the artist if one is available, and this shows up in Mini mode more often than it does in the full mode. And, in Windows 7, you could simply minimize Zune as you can control it directly from the taskbar thumbnail preview.   Even more controls are available from Zune’s jumplist in Windows 7.  You can directly access your Quickplay links or choose to shuffle all music without leaving the taskbar. Settings Although Zune is designed to be used without confusing menus and settings, you can tweak the program to your liking from the settings panel.  Click Settings near the top left of the window. Here you can change file storage, types, burn, metadata, and many more settings.  You can also setup Zune to stream media to your XBOX 360 if you have one.   You can also customize Zune’s look with a variety of modern backgrounds and gradients. Conclusion If you’re ready for a fresh way to enjoy your media, Zune is designed for you.  It’s innovative UI definitely sets it apart from standard media players, and is very pleasing to use.  Zune is especially nice if your computer is using XP, Vista Home Basic, or 7 Starter as these versions of Windows don’t include Media Center.  Additionally, the mini player mode is a nice touch that brings a feature of Windows 7’s Media Player to XP and Vista.  Zune is definitely one of our favorite music apps.  Try it out, and get a fresh view of your music today! Link Download Zune for Windows Similar Articles Productive Geek Tips Redeem Pre-paid Zune Card Points for Zune Marketplace MediaUpdate Your Zune Player SoftwaredoubleTwist is an iTunes Alternative that Supports Several DevicesFind Free or Cheap Indie Music at Amie StreetAmie Street Downloader Makes Purchasing Music Easier TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 The Ultimate Guide For YouTube Lovers Will it Blend? iPad Edition Penolo Lets You Share Sketches On Twitter Visit Woolyss.com for Old School Games, Music and Videos Add a Custom Title in IE using Spybot or Spyware Blaster When You Need to Hail a Taxi in NYC

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• [SQL] Select 3 lastest order for each customer

  - by Ratiug

  Hi Here is my table CusOrder that collect customer order OrderID Cus_ID Product_ID NumberOrder OrderDate 1 0000000001 9 1 6/5/2553 0:00:00 2 0000000001 10 1 6/5/2553 0:00:00 3 0000000004 9 2 13/4/2553 0:00:00 4 0000000004 9 1 17/3/2553 0:00:00 5 0000000002 9 1 22/1/2553 0:00:00 7 0000000005 9 1 16/12/2552 0:00:00 8 0000000003 9 3 13/12/2552 0:00:00 10 0000000001 9 2 19/11/2552 0:00:00 11 0000000003 9 2 10/11/2552 0:00:00 12 0000000002 9 1 23/11/2552 0:00:00 I need to select 3 lastest order for each customer and I need all customer so it will show each customer and his/her 3 lastest order how can I do it sorry for my bad english

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• How employable am I as a programmer?

  - by dsimcha

  I'm currently a Ph.D. student in Biomedical Engineering with a concentration in computational biology and am starting to think about what I want to do after graduate school. I feel like I've accumulated a lot of programming skills while in grad school, but taken a very non-traditional path to learning all this stuff. I'm wondering whether I would have an easy time getting hired as a programmer and could fall back on that if I can't find a good job directly in my field, and if so whether I would qualify for a more prestigious position than "code monkey". Things I Have Going For Me Approximately 4 years of experience programming as part of my research. I believe I have a solid enough grasp of the fundamentals that I could pick up new languages and technologies pretty fast, and could demonstrate this in an interview. Good math and statistics skills. An extensive portfolio of open source work (and the knowledge that working on these projects implies): I wrote a statistics library in D, mostly from scratch. I wrote a parallelism library (parallel map, reduce, foreach, task parallelism, pipelining, etc.) that is currently in review for adoption by the D standard library. I wrote a 2D plotting library for D against the GTK Cairo backend. I currently use it for most of the figures I make for my research. I've contributed several major performance optimizations to the D garbage collector. (Most of these were low-hanging fruit, but it still shows my knowledge of low-level issues like memory management, pointers and bit twiddling.) I've contributed lots of miscellaneous bug fixes to the D standard library and could show the change logs to prove it. (This demonstrates my ability read other people's code.) Things I Have Going Against Me Most of my programming experience is in D and Python. I have very little to virtually no experience in the more established, "enterprise-y" languages like Java, C# and C++, though I have learned a decent amount about these languages from small, one-off projects and discussions about language design in the D community. In general I have absolutely no knowledge of "enterprise-y" technlogies. I've never used a framework before, possibly because most reusable code for scientific work and for D tends to call itself a "library" instead. I have virtually no formal computer science/software engineering training. Almost all of my knowledge comes from talking to programming geek friends, reading blogs, forums, StackOverflow, etc. I have zero professional experience with the official title of "developer", "software engineer", or something similar.

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• How to secure a VM while allowing customer RDS (or equivalent) access to its desktop

  - by ChrisA

  We have a Windows Client/(SQL-)Server application which is normally installed at the customer's premises. We now need to provide a hosted solution, and browser-based isn't feasible in the short term. We're considering hosting the database ourselves, and also hosting the client in a VM. We can set all this up easily enough, so we need to: ensure that the customer can connect easily, and also ensure that we suitably restrict access to the VM (and its host, of course) We already access the host and guest machines across the internet via RDS, but we restrict access to it to only our own internal, very small, set of static IPs, and of course theres the 2 (or 3?)-user limit on RDS connections to a remote server. So I'd greatly appreciate ideas on how to manage: the security the multi-user aspect. We're hoping to be able to do this initially without a large investment in virtualisation infrastructure - it would be one customer only to start with, with perhaps two remote users. Thanks!

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• People, Process & Engagement: WebCenter Partner Keste

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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• Magento - Change Customer Group on purchase of specific product

  - by Gaurav

  Hi, I am developing a purchasable video website having different videos in different categories. It needs membership functionality in which if customer purchase membership then he/she will have all videos free for one year. For that I can create a membership product and if any customer purchase this membership product he/she will fall/switch into ‘Members Customer Group’ and then I can give 100% discount for all products for customers that are in group ‘Members Customer Group’. But I have no idea how I can achieve this? Can anyone please guide me how I can change the customer group on purchase of membership product? Thanks

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• How do I find a programming internship / practice?

  - by user828584

  I'm taking the SAT soon, and quickly heading toward the chaos of figuring out which college's I will be able to attend, and how on Earth I'll be able to afford it. I would like to be able to gain some experience in programming or web development, but I don't know where to look. I've been trying my best to learn over the past year, and have been doing alright in C# and the web languages (HTML, PHP, CSS, javascript). I have no idea where to look though. I've asked similar questions and rummaged through old questions on here, and they all say nothing specifically. The main two points are always "Contribute to open source projects" and "Find a company and ask to be a part of it." I don't know how to find either of the two. I've looked online at github and source forge, and the like, but all the projects are already so progressed and I just don't have the experience needed to bring myself up to speed with their code. I don't have much experience in code management, and I don't know how to get it. I would be ecstatic to be able to start a project with a group of more experienced members, but, like I said, I have no clue how to find these people.

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• Is there a typical career path to learn game development "on the job"?

  - by mac

  The extended version of the question is: what is the typical career paths that a developer without specific experience in game development should take if he/she wishes to work in the game development industry? In other words, what are the positions such a programmer might aspire to get hired for, in the game industry? I am asking because it seems to me that - even without direct experience with 3D modelling, physics engines, shaders, etc... - for as much complex as these topics might be - they are still "just" top layers one can learn "on the job" if he/she has already good programming skills and experience in software design (for example during peer-programming sessions). I have no knowledge whatsoever of the game industry, so maybe I am being naïve here, but for all the other programming jobs I previously took, I learnt most of the specificities while working on concrete projects... so I wonder if there is a chance to do the same with game development. Thanks for your time and advice! :) PS: I don't know if this is important or not for answering the question, but scripting languages are the languages I am more proficient in. /mac

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• Experience the eBook – “Oracle SOA Suite – In the Customers’ Words” By Bruce Tierney

  - by JuergenKress

  Flip through the new free 25 page eBook describing the objectives and benefits of SOA with embedded video snippets from Oracle SOA Suite customers describing their experiences. Start with a quick overview in YouTube then follow the link provided within the video to access the eBook. Hope you enjoy it! SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA eBook,Fujitu,SOA Suite,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Oracle UPK Customer Roundtable - Featuring Medtronic's Journey To Support Global Systems Implementat

  - by [email protected]

  Hear Medtronic's journey of adopting Oracle UPK globally across their SAP, Siebel, and PeopleSoft applications. Register Now for this free webinar! Thursday, April 29, 2010 -- 9:00 am PT Medtronic's success story highlights how Oracle UPK improved workforce effectiveness, addressed compliance, and ensured end user adoption. From starting out with a small group of developers using Oracle UPK to having 35 developers creating 18,000 topics, Oracle UPK has become part of Medtronic's learning infrastructure with multi-languages, help menu integration and much more.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

  Read the article

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