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• Is there an easy way to configure an Ubuntu system to function as a proxy/file server from behind an NAT?

  - by amol.kamath

  Sorry for the long question, but the situation/desire is quite complex. Here is my setup: I have a laptop which I carry around everywhere and I have a desktop sitting at home, connected to the internet through a router using NAT. My objective is to create a connection from my laptop to my desktop that can allow me to (in order of priority): Use the desktop as a proxy server Access files on the desktop remotely Control said desktop from the laptop using VNC or similar. Now here is the scene. I have already looked up and tried several ways to achieve the above goals. Teamviewer - I used it and didn't like it. This is not an option. SSH - This seems ideal, I have figured a way to use this for both proxy and file sharing. However, I am currently unable to connect it due to the NAT. I have a separate thread trying to get that to work here. VPN - I've figured out how to use this method for proxy, but not file sharing. However this faces the same problem as the above: I can't get it to connect through the NAT. Does anyone have any other solutions for what I want? Otherwise, if there are solutions to connecting through the NAT, please tell me (in the other thread). Thanks

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• Payroll Customers Must Apply Mandatory Patches to Maintain Your Supportability

  - by DanaD

  The HRMS Suite of products has minimum required Rollup Patch (RUP) levels as well as additional mandatory patches that our customers must apply to ensure they are in compliance for support.  Without these patches, customers risk not being able to apply any fixes for issues they encounter as these RUPs and mandatory patches are the minimum patch level expected by Oracle Support and Oracle Development.  Core Payroll and International Payroll customers must apply the yearly Rollup Patch within 12 months of its issue. Legislative Payroll customers have additional requirements for the Rollup Patch, as the RUP generally is a pre-requisite for the next Year End/Fourth Quarter/Year Begin payroll processing supported by Oracle. These minimum RUP patches and other mandatory patches for your product or legislation are created with the following goals in mind: Compliance: Manage the people in your organization within the requirements of a specific country. Supportability: Ensure you are on a common code base so that if problems are identified, patches can be readily provided to you. Reliability: Reliable code with multiple customer downloads and comprehensive testing. For the listing of Mandatory Rollup Patches for Oracle Payroll please view: Doc ID 295406.1: Mandatory Family Pack/Rollup Patch (RUP) Levels for Oracle Payroll. For the listing of Mandatory Patches for the HRMS Suite please view: Doc ID 1160507.1: Oracle E-Business Suite HCM Information Center – Consolidated HRMS Mandatory Patch List. For information on the latest Rollup Patches (RUPs) for the HRMS Suite please view: Doc ID 135266.1: Oracle HRMS Product Family – Release 11i & 12 Information.

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• What is the philosophy/reasoning behind C#'s Pascal-casing method names?

  - by Nocturne

  I'm just starting to learn C#. Coming from a background in Java, C++ and Objective-C, I find C#'s Pascal-casing its method-names rather unique, and a tad difficult to get used to at first. What is the reasoning and philosophy behind this? I'm guessing it is because of C# properties. Unlike in Objective-C, where method names can be exactly the same as an instance variables, this is not the case with C#. I would guess one of the goals with properties (as it is with most of the languages that support it) is to make properties truly indistinguishable from variables and methods. So, one can have an "int x" in C#, and the corresponding property becomes X. To ensure that properties and methods are indistinguishable, all method names I'm guessing are also therefore expected to start with an uppercase letter. (This is just my hypothesis based on what I know of C# so far—I'm still learning). I'm very curious to know how this curious guideline came into being (given that it's not something one sees in most other languages where method names are expected to start with a lowercase letter) (EDIT: By Pascal-casing, I mean PascalCase (which is basically camelCase but starting with a capital letter). Method names typically start with a lowercase letter in most languages)

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• organization of DLL linked functions

  - by m25

  So this is a code organization question. I got my basic code working but when I expand it will be terrible. I have a DLL that I don't have a .lib for. Therefore I have to use the whole loadLibrary()/getprocaddress() combo. it works great. But this DLL that i'm referencing at 100+ functions. my current process is (1) typedef a type for the function. or typedef short(_stdcall *type1)(void); then (2) assign a function name that I want to use such as type1 function_1, then (3) I do the whole LoadLibrary, then do something like function_1 = (type1)GetProcAddress(hinstLib, "_mangled_funcName@5"); normally I would like to do all of my function definitions in a header file but because I have to do use the load library function, its not that easy. the code will be a mess. Right now i'm doing (1) and (2) in a header file and was considering making a function in another .cpp file to do the load library and dump all of the (3)'s in there. I considered using a namespace for the functions so I can use them in the main function and not have to pass over to the other function. Any other tips on how to organize this code to where it is readable and organized? My goals are to be able to use function_1 as a regular function in the main code. if I have to a ref::function_1 that would be okay but I would prefer to avoid it. this code for all practical purposes is just plane C at the moment. thanks in advance for any advice!

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• Partner Webcast - Oracle Taleo Cloud Service - 12 Dec 2012

  - by Thanos

  Talent Intelligence is the insight companies need to unlock the power of their most critical asset – their people. CEOs are charged with driving growth, and the one ingredient to growth that’s common across all industries and regions - both in good economic times and in bad – is people. In every economic environment, Talent Intelligence is a company’s biggest lever for driving growth, innovation and customer success. Oracle Taleo Cloud Service provides a comprehensive suite of SaaS products that help companies manage their investment in people by improving their Talent Intelligence. The Oracle Taleo Cloud Service enables enterprises and midsize businesses to recruit top talent, align that talent to key goals, manage performance, develop and compensate top performers, and turn today's best performers into tomorrow's leaders. Join us to find out more about the industry's broadest cloud-based talent management platform. Agenda: Oracle HCM Footprint Taleo value proposition Taleo quick tour Why invest in Taleo resources Demonstrating Taleo Q&A REGISTER NOW Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24 hours prior to start time may not receive confirmation to attend. Duration: 1 hour For any questions please contact us at [email protected]. Visit our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix.

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• Best Terminology for a particular php-based site architecture? [closed]

  - by hen3ry

  For a site... o whose overall look-and-feel is generated by one php page ("index.php"). o in which "index.php" provides for all pages served the following required components: The DOCTYPE, opening html tag, the head section, the opening body tag, the end-body tag, and end-html tag. o which uses computed hierarchical navigation menus within "index.php" to offer visitors access to the site content. o in which all content is stored in individual files that contain "headerless html". (The DOCTYPE, etc. etc. being being provided by "index.php" as described above.) Q1: what term best describes this architecture? I'm seeking a concise descriptor that is useful in conversation and definitive as a search term, in whole-web searches, and searching here on Pro Webmasters. Q2: what term best describes the individual content files? Same general goals for the descriptor as above. As you see above, I couldn't avoid using the term "headerless html", my best choice. But this term does not seem to be in general use. I've found some people use this term to describe such as my content files, but others use it quite differently.

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• Oracle Linux Partner Pavilion Spotlight - Part IV

  - by Ted Davis

  Welcome to the final Oracle Linux Partner Pavilion Spotlight Part IV.  Two days left till the Big Show. You are gearing up. We are gearing up. You can feel the excitement.  We can feel the excitement. This. Will. Be. The. Best. Show. EVER. See you at the Partner Pavilion (Moscone south # 1033) at Oracle OpenWorld. - Oracle Linux / Oracle VM Team HP and Oracle are pleased to announce another Oracle Validated Configuration based on the ProLiant DL980 server. Many choose to deploy Oracle workloads on the ProLiant DL980 based on the cost/performance ratio they achieve running Oracle Linux Unbreakable Enterprise Kernel. You can be confident that Oracle Validated Configurations based on ProLiant servers will help you achieve your most demanding performance goals. QLogic The QLogic-Oracle partnership spans over 20 years resulting in the most comprehensive line of Oracle Linux I/O adapter technology. Interface options include Ethernet, Fibre-Channel, and FCoE. Host side connectivity is offered in both low profile PCIe and Express Module PCIe form factors. QLogic software drives are jointly qualified and “in-box” with Oracle Linux 5.x, 6,x and Oracle VM enabling simplified installation and management while simultaneously taking risk out of the solution. Bringing innovations such as NPIV, T10-PI, and intelligent caching adapter technology to the Oracle Linux environment further strengthens the QLogic advantage. A big thank you to all of our Oracle Linux Partner Pavilion participants. We - they- look forward to meeting you next week at Oracle OpenWorld. If you've missed our three previous Partner Spotlight's - here are the links: Part I, Part II, Part III. 

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• Planning milestones and time

  - by Ignas

  I was hired by a marketing company a year ago initially for link building / SEO stuff, but I'm actually a Web developer and took the job just in desperation to have one (I'm still quite young and just finished 2nd year of University). From the 3rd day my boss realised that I'm not into that stuff at all and since he had an idea of a web based app we started to plan it. I estimated that it shouldn't take me longer than two months to do it, but as I was making it we soon realised that we want to add more and more stuff to make it even better. So the development on my own lasted for about 4 months, but then it became an enterprise size app and we hired another programmer to work along me. The guy was awesome at what he did, but because I was assigned to be programmer/project manager I had to set up milestones with deadlines and we missed most of them, because most of the time it was too much work, and my lack of experience kept me setting really optimistic deadlines. We still kept adding features and had changed the architecture of the application twice. My boss is a great guy and he gets that when we add features it expands the time frame in which things should be done so he wasn't angry at me nor the other guy. But I was feeling bad (I still am) that I suck at planning. I gained loads of experience from the programming side, but I still lack the management/planning skills which make me go nuts. So over the last year I have dedicated probably about 8 months of work to this app (obviously my studies affected it) and we're launching as a closed beta this month. So my question is how do I get better at planning/managing a project, how do you estimate the times? What do you take into consideration when setting goals. I'm working alone again because the other guy moved from the city. But I'm sure we'll be hiring to help me maintain it so I need to get better at it. Any hints, points or anything on the topic are appreciated.

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• Track sales and commission with third-party tool

  - by Andrew

  I have a clothing website where I link to various clothing retailers. I have reached an agreement with one of the retailers whereby they will pay a commission to us for every sale they make from traffic that was referred by our site. I need a mechanism for tracking how much commission should be paid to us, that involves as little work as possible to implement from their side. We both have Google Analytics. Option 1: They record a goal in their GA account whenever someone makes a purchase on their site. They see how many completed goals are marked as referral traffic from our site and calculate commission accordingly. The problem with this is that the whole process of calculating and paying commission will be manual. They will need to frequently check how many sales were generated by referral traffic from our site, and probably we will have to chase them for commission payments. Also - since we won't have access to their GA data - we will need to trust that they report all sales accurately. Option 2: Sign them up to an affiliate network like Commission Junction or Google's Affiliate Network, and connect to them through this network. The problem with this solution is that it seems too heavyweight; ideally we don't want to ask a retailer to go through the whole sign up process just to deal with us and pay us commission. I am assuming that there must be some lightweight service that tracks the number of sales by one site and pays commission accordingly to the other site, where the sign up and installation procedure is simple and fast.

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• Learning Programming from scratch

  - by David542

  I am entirely new to programming, other than basic HTML/CSS knowledge. I want to learn programming as quickly and efficiently as possible, and I'm willing to put in the time (at least 70 hours a week). The reason I want to learn is because I have a startup that I've written a business plan for and have prototyped in Photoshop (both front-end and back-end pages). My goals is to have a prototype of the site up within 6 months. I have a good aptitude for math (A's in all math courses up through DiffEq and Linear Algebra). I assume learning programming from scratch can be a daunting task -- not because it is particularly difficult, but because there are so many areas and so much information. I want to make sure that I learn as efficiently as possible and have individuals (in addition to Google) to solicit advice from and that will help me when I get stuck or have questions. I know with other's help, my learning experience will be both more productive and enjoyable. What is the best way to find people that will help me in this? What are some good 'live' resources in addition to asking questions on Stack Overflow? Thank you very much for your time and help.

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• How to document requirements for an API systematically?

  - by Heinrich

  I am currently working on a project, where I have to analyze the requirements of two given IT systems, that use cloud computing, for a Cloud API. In other words, I have to analyze what requirements these systems have for a Cloud API, such that they would be able to switch it, while being able to accomplish their current goals. Let me give you an example for some informal requirements of Project A: When starting virtual machines in the cloud through the API, it must be possible to specify the memory size, CPU type, operating system and a SSH key for the root user. It must be possible to monitor the inbound and outbound network traffic per hour per virtual machine. The API must support the assignment of public IPs to a virtual machine and the retrieval of the public IPs. ... In a later stage of the project I will analyze some Cloud Computing standards that standardize cloud APIs to find out where possible shortcomings in the current standards are. A finding could and will probably be, that a certain standard does not support monitoring resource usage and thus is not currently usable. I am currently trying to find a way to systematically write down and classify my requirements. I feel that the way I currently have them written down (like the three points above) is too informal. I have read in a couple of requirements enineering and software architecture books, but they all focus too much on details and implementation. I do really only care about the functionalities provided through the API/interface and I don't think UML diagrams etc. are the right choice for me. I think currently the requirements that I collected can be described as user stories, but is that already enough for a sophisticated requirements analysis? Probably I should go "one level deeper" ... Any advice/learning resources for me?

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• Best Method of function parameter validation

  - by Aglystas

  I've been dabbling with the idea of creating my own CMS for the experience and because it would be fun to run my website off my own code base. One of the decisions I keep coming back to is how best to validate incoming parameters for functions. This is mostly in reference to simple data types since object validation would be quite a bit more complex. At first I debated creating a naming convention that would contain information about what the parameters should be, (int, string, bool, etc) then I also figured I could create options to validate against. But then in every function I still need to run some sort of parameter validation that parses the parameter name to determine what the value can be then validate against it, granted this would be handled by passing the list of parameters to function but that still needs to happen and one of my goals is to remove the parameter validation from the function itself so that you can only have the actual function code that accomplishes the intended task without the additional code for validation. Is there any good way of handling this, or is it so low level that typically parameter validation is just done at the start of the function call anyway, so I should stick with doing that.

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• How to Reap Anticipated ROI in Large-Scale Capital Projects

  - by Sylvie MacKenzie, PMP

  Only a small fraction of companies in asset-intensive industries reliably achieve expected ROI for major capital projects 90 percent of the time, according to a new industry study. In addition, 12 percent of companies see expected ROIs in less than half of their capital projects. The problem: no matter how sophisticated and far-reaching the planning processes are, many organizations struggle to manage risks or reap the expected value from major capital investments. The data is part of the larger survey of companies in oil and gas, mining and metals, chemicals, and utilities industries. The results appear in Prepare for the Unexpected: Investment Planning in Asset-Intensive Industries, a comprehensive new report sponsored by Oracle and developed by the Economist Intelligence Unit. Analysts say the shortcomings in large-scale, long-duration capital-investments projects often stem from immature capital-planning processes. The poor decisions that result can lead to significant financial losses and disappointing project benefits, which are particularly harmful to organizations during economic downturns. The report highlights three other important findings. Teaming the right data and people doesn’t guarantee that ROI goals will be achieved. Despite involving cross-functional teams and looking at all the pertinent data, executives are still failing to identify risks and deliver bottom-line results on capital projects. Effective processes are the missing link. Project-planning processes are weakest when it comes to risk management and predicting costs and ROI. Organizations participating in the study said they fail to achieve expected ROI because they regularly experience unexpected events that derail schedules and inflate budgets. But executives believe that using more-robust risk management and project planning strategies will help avoid delays, improve ROI, and more accurately predict the long-term cost of initiatives. Planning for unexpected events is a key to success. External factors, such as changing market conditions and evolving government policies are difficult to forecast precisely, so organizations need to build flexibility into project plans to make it easier to adapt to the changes. The report outlines a series of steps executives can take to address these shortcomings and improve their capital-planning processes. Read the full report or take the benchmarking survey and find out how your organization compares.

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• Why is the use of abstractions (such as LINQ) so taboo?

  - by Matthew Patrick Cashatt

  I am an independent contractor and, as such, I interview 3-4 times a year for new gigs. I am in the midst of that cycle now and got turned down for an opportunity even though I felt like the interview went well. The same thing has happened to me a couple of times this year. Now, I am not a perfect guy and I don't expect to be a good fit for every organization. That said, my batting average is lower than usual so I politely asked my last interviewer for some constructive feedback, and he delivered! The main thing, according to the interviewer, was that I seemed to lean too much towards the use of abstractions (such as LINQ) rather than towards lower-level, organically grown algorithms. On the surface, this makes sense--in fact, it made the other rejections make sense too because I blabbed about LINQ in those interviews as well and it didn't seem that the interviewers knew much about LINQ (even though they were .NET guys). So now I am left with this question: If we are supposed to be "standing on the shoulders of giants" and using abstractions that are available to us (like LINQ), then why do some folks consider it so taboo? Doesn't it make sense to pull code "off the shelf" if it accomplishes the same goals without extra cost? It would seem to me that LINQ, even if it is an abstraction, is simply an abstraction of all the same algorithms one would write to accomplish exactly the same end. Only a performance test could tell you if your custom approach was better, but if something like LINQ met the requirements, why bother writing your own classes in the first place? I don't mean to focus on LINQ here. I am sure that the JAVA world has something comparable, I just would like to know why some folks get so uncomfortable with the idea of using an abstraction that they themselves did not write. UPDATE As Euphoric pointed out, there isn't anything comparable to LINQ in the Java world. So, if you are developing on the .NET stack, why not always try and make use of it? Is it possible that people just don't fully understand what it does?

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• How to change partitioning - may involve conversion of a partition from primary to extended

  - by george_k

  I am having trouble thinking through how I can achieve my partitioning goals. Now my partitions are: sda1 (winA) (primary) sda2 (winB) (primary) sda3 (/ for ubuntu) (primary) What I want to migrate into is (obviously partition numbers need not be exactly like that) sda1 (winA) (primary) sda2 (winB) (primary) sda3 (/boot) (primary) sda4 - extended which will contain sda5 (/home) sda6 (/ for ubuntu) sda7 (swap) I know I may be asking too much, but what would a way to do it? One way I have thought is Create a new primary partition for /boot and split it from the root partition into the new one. It shouldn't be too hard. Then the disk will have 4 primary partitions. Somehow convert the root ubuntu partition from primary to extended. Split that last partition in 3 extended partitions (root, /home, swap) and split the contents there. I am obviously stuck on the 2nd part. Another way could be (maybe easier): Create an extended partition (or two) Split /home there Somehow move everything except /boot to the extended partition. This way /boot will stay on the primary partition that exists now, and will be shrunk as needed, and everything else will end up to the extended partitions. This may sound better, but I'm not too sure how to do the 3rd part. Some details: The disk is almost empty, so I have space to move things around in it, shrink the ubuntu partition etc. I don't want to touch the windows partitions in any way. Reinstallation is not an option. Also using a different partitioning scheme with fewer partitions is not an option (for example not having a separate /boot) Any ideas?

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• How to start and maintain an after-work project

  - by Sam

  I work as a full time developer. My workplace, however, is very limiting in the technologies and programming languages I can use. All of the work is done in C++. It is clear that C++ is rapidly losing (or maybe already lost) its leading position. (please don't flame me, I have years and years of C++ experience, and I love this language, I am merely stating a fact). I have a few ideas for java/android projects as well as a project I would like to implement in C#. I see this as a way for me to stay current with the job market's trends and I hope that it will help me find my next job in a more up to date area. So here's the problem, my normal workday is 10-11 hours, after finishing with the kids and house chores I get about 1-2.5 hours before I am too tired to think much less code. at that point I am going to bed frustrated, disappointed with myself for not being able to stick with my plans, and then I wake up the next morning to do it all again. I have a few hours more during the weekends but clearly I would need to do something different if I want to reach any of my goals. Is there any way for me to make better use of the time I have? Did any of you guys have a similar problem, and had succefully resolved it?

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• Estimate of Hits / Visits / Uniques in order to fall within a given Alexa Tier?

  - by Alex C

  Hi there! I was wondering if anyone could offer up rough estimates that could tell me how many hits a day move you into a given Alexa rank ? Top 5,000 Top 10,000 Top 50,000 Top 100,000 Top 500,000 Top 1,000,000 I know this is incredibly subjective and thus the broad brush strokes with the number ranges... BUT I've got a site currently ranked just over 1.2M worldwide and over 500k in the USA (http://www.alexa.com/siteinfo/fstr.net) Pretty cool for something hand-built on weekends (pat self on back) I was applying to an ad-platform and was told that their program doesn't accept webmasters who have an Alexa rank of greater than 100,000. (Time to take back that pat on the back I guess). I know that my hits in the last 30 days are somewhere on the order of 15,000 uniques and 20,000 pageviews. So I'm wondering how much harder do I have to work to achieve my next "goals"? I'd like to break into the top million, then re-evaluate from there. It'd be nice to know what those targets translate into (very roughly of course). I imagine that alexa ranks and tiers become very much exponential as you move up the ranks, but even hearing annecdotal evidence from other webmasters would be really useful to me. (ie: I have a site that is ranked X and it got Y hits in the last 30 days) Thanks :) - Alex

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• Mapping Your Customer Experience Journey

  - by Michael Hylton

  For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

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• What technical details should a programmer of a web application consider before making the site public?

  - by Joel Coehoorn

  What things should a programmer implementing the technical details of a web application consider before making the site public? If Jeff Atwood can forget about HttpOnly cookies, sitemaps, and cross-site request forgeries all in the same site, what important thing could I be forgetting as well? I'm thinking about this from a web developer's perspective, such that someone else is creating the actual design and content for the site. So while usability and content may be more important than the platform, you the programmer have little say in that. What you do need to worry about is that your implementation of the platform is stable, performs well, is secure, and meets any other business goals (like not cost too much, take too long to build, and rank as well with Google as the content supports). Think of this from the perspective of a developer who's done some work for intranet-type applications in a fairly trusted environment, and is about to have his first shot and putting out a potentially popular site for the entire big bad world wide web. Also, I'm looking for something more specific than just a vague "web standards" response. I mean, HTML, JavaScript, and CSS over HTTP are pretty much a given, especially when I've already specified that you're a professional web developer. So going beyond that, Which standards? In what circumstances, and why? Provide a link to the standard's specification.

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• JCP 2012 Award Nominations are now open!

  - by heathervc

  The 10th JCP Annual Awards Nominations are now open until 16 July 2012. Submit nominations to [email protected] or use form here. The Java Community Process (JCP) program celebrates success. Members of the community nominate worthy participants, Spec Leads, and Java Specification Requests (JSRs) in order to cheer on the hard work and creativity that produces ground-breaking results for the community and industry in the Java Standard Edition (SE), Java Enterprise Edition (EE), or Java Micro Edition (ME) platforms. The community gets together every year at the JavaOne conference to applaud in person the winners of three awards: JCP Member/Participant of the Year, Outstanding Spec Lead, and Most Significant JSR. This year’s unveiling will occur Tuesday evening, 2 October, at the Annual JCP Community Party held in San Francisco.  Nominate today...descriptions of the award categories for this year: JCP Member/Participant Of The Year - This award recognizes the corporate or individual member (either Member or Participant) who has made the most significant positive impact on the community in the past year. Leadership, investment in the community, and innovation are some of the qualities that EC Members look for in voting for this award. Outstanding Spec Lead - The role of Spec Lead is not an easy one, and the person who takes that responsibility must be, among other things, technically savvy, able to build consensus in spite of diverse corporate goals, and focused on efficiency and execution. This award recognizes the person who has brought together these qualities the best in the past year, in leading a JSR for the Java community (Java SE, Java EE or Java ME). Most Significant JSR - Specification development is key to the success of the JCP program and helps ensure we remain a fresh and vibrant community. This award recognizes the Spec Lead and Expert Group that have contributed (either in progress or final) the most significant JSR for the Java community (Java SE, Java EE or Java ME) in the past year.

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• The Boston Globe Delivers Higher Satisfaction and Efficiency with Omni-Channel Support

  - by Tony Berk

  Unify customer interactions. Improve customer satisfaction. Increase agent efficiency. Better informed business decisions. These sound like a good set of goals for any business. Actually implementing processes to affect all of these is not necessarily easy for every business. On top of the normal challenges, throw in a rapidly changing industry and the challenge sounds daunting. But that's exactly what The Boston Globe took on, and customers are benefiting from a much improved experience. “We feel like we hit the bull’s eye with finding the right solution to support the growing digital environment,” said Robert Saurer, The Boston Globe's director of customer care and marketing.Oracle's RightNow CX solutions helped The Boston Globe to manage approximately 60,000 calls each month and respond to 5,000 monthly e-mails. More importantly, Web self-service rates are exploding and the online subscriber's most preferred support channel is chat. And what about social? The Boston Globe customer support team offers the same great level of support on their Facebook page and is monitoring Twitter and YouTube too! Read the full Customer Experience success story on The Boston Globe here.

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• How far should one take e-mail address validation?

  - by Mike Tomasello

  I'm wondering how far people should take the validation of e-mail address. My field is primarily web-development, but this applies anywhere. I've seen a few approaches: simply checking if there is an "@" present, which is dead simply but of course not that reliable. a more complex regex test for standard e-mail formats a full regex against RFC 2822 - the problem with this is that often an e-mail address might be valid but it is probably not what the user meant DNS validation SMTP validation As many people might know (but many don't), e-mail addresses can have a lot of strange variation that most people don't usually consider (see RFC 2822 3.4.1), but you have to think about the goals of your validation: are you simply trying to ensure that an e-mail address can be sent to an address, or that it is what the user probably meant to put in (which is unlikely in a lot of the more obscure cases of otherwise 'valid' addresses). An option I've considered is simply giving a warning with a more esoteric address but still allowing the request to go through, but this does add more complexity to a form and most users are likely to be confused. While DNS validation / SMTP validation seem like no-brainers, I foresee problems where the DNS server/SMTP server is temporarily down and a user is unable to register somewhere, or the user's SMTP server doesn't support the required features. How might some experienced developers out here handle this? Are there any other approaches than the ones I've listed? Edit: I completely forgot the most obvious of all, sending a confirmation e-mail! Thanks to answerers for pointing that one out. Yes, this one is pretty foolproof, but it does require extra hassle on the part of everyone involved. The user has to fetch some e-mail, and the developer needs to remember user data before they're even confirmed as valid.

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• Developing Good Contacts

  There are millions of was you can develop good networking contacts, but you must be open to meeting new people. In the information technology industry, everyone is a potential client. So any place you can meet people is a good place to develop good networking contacts. Here are a few examples Online Discussion Forums – Online forums are a great place to show your knowledge of a subject and allow you to meet people that share your same interests Blog Networks – Allowing others to read your thoughts and comment on them. In addition, you can so the same on other blogs with in the network. Networking Sites – Networking sites are a great way to find new contacts based on your current contacts because you can share common friends, and possibly common interests Volunteering – Volunteering is a great way to meet new contacts, and you can help others at the same time Civic Organizations – Participating in organizations or clubs like the Lions Club, Rotary Club, and religious affiliated organizations because you can meet people of all walks of life, and can share and contribute ideas for common goals Chamber of Commerce – This is another great way to meet contacts especially if you are interested in starting your own business. The chamber is a great way to meet other business oriented people who are always looking to collaborate and improve their business. Family and Friends – Family and friends are another excellent to meet new contacts, because they can always be on the lookout for opportunities for you. For example your brother hears that a friend of his needs a new website, so he gives him your number and highly recommends you. This is really good because the potential client is looking for the service you can perform, and you where already highly recommend.

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• Move unity launcher to bottom of the screen

  - by argvar

  I have Ubuntu 13.04 DESKTOP version and for some odd reason I'm told that the Unity launcher cannot be moved to the bottom of the screen because of several reasons: 1. Canonical wants it there so it fits with their overall design goals, namely when it comes to touchscreen devices and netbooks. This in my mind totally ignores the fact that most Ubuntu users are DESKTOP users. No matter what Canonicals long term goal is, it surely mustn't be at the expense of needs of their core user base. 2. Most monitors are widescreen, the launcher is more compact where it is. This is not only taking away the users choice, but is also a wrong assessment. Widescreen monitors can sometimes be rotated on a pivot, giving it a portrait aspect. By displaying the Unity launcher on the left side it takes up a lot of space. Many desktop users have multiple monitors, and having the launcher on the left side of each monitor is very awkward. Also, many websites are catered to fit on a half 1920 display, so you can have two browser windows open side-by-side with all content visible. The placement of the Unity launcher takes away the horizontal space meaning there's less room for each browser window, and you'll see the right side of the web pages being occluded. Any suggestion to simply hide the Unity launcher, or "Canonical knows best" or "get used to it" are unwelcome and totally ignores the above points. Linux is about choice. Canonical's stubbornness with the Unity launcher placement is inconsistent with what Linux is about.

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• Resource Acquisition is Initialization in C#

  - by codeWithoutFear

  Resource Acquisition Is Initialization (RAII) is a pattern I grew to love when working in C++.  It is perfectly suited for resource management such as matching all those pesky new's and delete's.  One of my goals was to limit the explicit deallocation statements I had to write.  Often these statements became victims of run-time control flow changes (i.e. exceptions, unhappy path) or development-time code refactoring. The beauty of RAII is realized by tying your resource creation (acquisition) to the construction (initialization) of a class instance.  Then bind the resource deallocation to the destruction of that instance.  That is well and good in a language with strong destructor semantics like C++, but languages like C# that run on garbage-collecting runtimes don't provide the same instance lifetime guarantees. Here is a class and sample that combines a few features of C# to provide an RAII-like solution: using System; namespace RAII { public class DisposableDelegate : IDisposable { private Action dispose; public DisposableDelegate(Action dispose) { if (dispose == null) { throw new ArgumentNullException("dispose"); } this.dispose = dispose; } public void Dispose() { if (this.dispose != null) { Action d = this.dispose; this.dispose = null; d(); } } } class Program { static void Main(string[] args) { Console.Out.WriteLine("Some resource allocated here."); using (new DisposableDelegate(() => Console.Out.WriteLine("Resource deallocated here."))) { Console.Out.WriteLine("Resource used here."); throw new InvalidOperationException("Test for resource leaks."); } } } } The output of this program is: Some resource allocated here. Resource used here. Unhandled Exception: System.InvalidOperationException: Test for resource leaks. at RAII.Program.Main(String[] args) in c:\Dev\RAII\RAII\Program.cs:line 40 Resource deallocated here. Code without fear! --Don

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