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  • BI Applications Test Drive: Joint Partner+Oracle Go To Market Initiatives

    - by Mike.Hallett(at)Oracle-BI&EPM
     A challenge you may be facing is how to easily show the business value of BI to a set of customers.  The key we find to achieve this is to show best in class business analytic examples specific to a business person's role and needs - e.g. "HR analytics" for HR professionals, "Spend Analytics" for procurement professionals, and so on. We have created for you, our specialised partners, the ability to run Oracle BI Applications Test Drive Workshops for your customers. These are carefully scripted to allow a customer business person (usually not IT) to navigate for themselves around a series of dashboards and analysis targetted to show how BI can help their business and drive ROI. These Oracle BI Applications Test Drive kits (in English) are now downloadable from our OMS4P/OPN portal . See it by clicking on this link:http://www.oracle.com/partners/secure/marketing/bi-apps-test-drive-519829.htmlThis kit translation into Italian, French, Spanish and German will be added to this portal soon. NOTE: These are not designed for "training" customers: they really address the need for an effective call to action for any customer you talk to who is in the early stages of exploring their options and the business benefits of a BI project, especially if they are already an Oracle applications customer (eBusiness suite, Peoplesoft, Siebel, JDE). For more demand generation kits see another blog article "Joint Partner+Oracle Go To Market Initiatives: BI Customer Event Kits"

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  • As a developer, how do I learn sales? [closed]

    - by Dan Abramov
    I quit the company I was working for to pursuit an opportunity as a startup, and I believe in our product. I'm sure it's going to be great if we attract some customers first to keep going. (I don't want funding.) Our product is targeted at private schools and courses, and helps organize the mess other LMSs introduce. The problem is, our team is basically just me and I have very little idea about sales and marketing. I can do reasonably good copywriting but I'm sure I can do better—and being nervous or too techy in a real world conversation with the client doesn't help. I want to get better, in fact, a lot better at negotiating with clients and pitching my product. I did look for some “sales articles” on the web, and a lot of what I found is plain bullshit on SEO-engineered websites promoting books or $5000 courses. What I need instead is a developer's perspective on how to sale a product you think is great. What are typical programmer's mistakes and misconceptions about sales, and how to avoid them? How do you evolve into a reasonably great salesman? I can't believe it's in the mindset and unlearnable. Your own experience, combined with great articles available on the web is most welcome. To Future Readers The question got closed because it is not a good fit for this site. I found some helpful tips in a similar question asked on a sister StackExchange site about startups: I'm a terrible salesperson. What can I do about it?

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  • guidline for promoting a web forum or portal

    - by Hafiz
    I am a web application developer, have developed a lot of sites, portal and apps for clients. Now I want to have own such sites that with which I can do business. But I don't know what are steps to do so. What I know is make a site or portal. But what after that? There are lot of people having so much traffic on sites built with some simple open source. Many of them are forums. I also wanted to start a forum and a web portal. I can develop that or can have open source. But what after that? Content entry and SEO? Is it all to promote a portal or site? Do SEO nowadays work ? or it is all about marketing and advertising? I have no idea about that so please tell what you guys suggest. thanks for every one's opinion in advance.

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  • Sales & Marketing Summit 2012. Lo avete perso? Rimediamo subito.

    - by Silvia Valgoi
    Lo scorso 28 marzo si è svolto l'appuntamento dedicato alle aziende che vogliono  ripensare i processi di Vendita, Marketing e Supporto alla Clientela, facendo leva sui nuovi paradigmi quali Social Networking , Web 2.0, e-commerce, mobilità e multinacanalità, Cloud computing. Dello straordinario intervento del Prof. Enrico Finzi sul valore dell'Innovazione e sui 10 fattori di Leadership indispensabili per mantenere la prioria competività sul mercato, soprattutto nei periodi storici negativi, non abbiamo documentazione (è stato fatto a braccio) ma a presto pubblicheremo una sua intervista. Nella documentazione potete ritrovare i temi trattati durante gli speech in plenaria e le sessioni di approfondimento  Oracle Fusion CRM, la soluzione di nuova generazione per migliorare e incrementare l'efficacia dei processi di Vendita e Marketing. Oracle Sales & Marketing Summit - Fusion CRM View more presentations from Oracle Apps - Italia . I processi più innovativi di Customer Experience. Oracle Sales & Marketign Summit - Customer Experience View more presentations from Oracle Apps - Italia . Ask the Expert: e-commerce, Ask the Expert: knowledge management, Oracle Sales & Marketing Summit - Knowledge Management View more presentations from Oracle Apps - Italia . Ask the Expert:marketing & loyalty, Oracle Sales & Marketing Summit - Marketing & Loyalty View more presentations from Oracle Apps - Italia . Ask the Expert: Policy Automation  Ask the Expert: Fusion CRM Oracle Sales & Marketing Summit: Fusion CRM Demo View more presentations from Oracle Apps - Italia .

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  • Culture Shmulture?

    - by steve.diamond
    I've been thinking about "Customer Experience Management" lately. Here at Oracle, we arguably have the most complete suite of applications for managing the customer experience across and in the context of multiple channels -- from marketing to loyalty to contact center to self-service to analytics offerings, and more. And stay tuned, because in coming months let's just say we'll have even more to talk about on this front. But that said............ Last weekend my wife and I stayed at one of the premiere hotel chains on the planet. I won't name them, but we all know the short list. It could have been the St. Regis or the Ritz Carlton or Four Seasons or Hyatt Park or....This stay, at this particular hotel, was simply outstanding. Within a chain known for providing "above and beyond" levels of service, this particular hotel, under this particular manager, exceeded expectations on so many fronts. For example, at the Spa we mentioned to the two attendants that my wife is seven months pregnant and that we had previously had a lot of trouble conceiving. We then went to our room. Ten minutes later we heard a knock at the door and received a plate of chocolate covered strawberries with a heartfelt note and an inspiring quote, signed by the two spa attendees. The following day we arranged to have a bellhop drive us to the beach. Although they had a pre-arranged beach shuttle service with time limits, etc., he greeted us by saying, "I'm yours for the day until 4 p.m. Whatever you want to do is fine by me, as long as it's legal!" The morning that we left we arranged to have a taxi drive us to the airport--a nearly 40 mile drive. What showed up was a private coach complete with navy blue suited driver dude. And we were charged the taxi fare price. And there were many other awesome exchanges I won't mention here, although I did email the GM of this hotel two nights ago and expressed our effusive praise and gratitude. I'd submit that this hotel chain would have a definitive advantage using even more Oracle software to manage and optimize its customer interactions (yes, they are a customer). But WITHOUT the culture--that management team--and that instillation of aligned values across all employees of exemplifying 'the golden rule,' I wonder how much technology really matters in providing a distinctively positive and memorable customer experience. Lest you think I'm alone in these pontifications, have you read Paul Greenberg's blog lately? Have you seen one of his most recent posts? Now this SPECIFIC post is NOT about customer service per se. But it is about people. So yes, please think long and hard about the technology you seek to deploy. But never forget who will be interacting with your systems, and your customers.

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  • Integrating HP Systems Insight Manager into an existing environment

    - by ewwhite
    I'm working with an environment that spans multiple data centers/sites and consists primarily of HP ProLiant servers (G5-G7) running Linux. The mix is 30% RHEL/CentOS, the rest are Gentoo :(. I also have a few dozen virtual machines running back-office and Windows servers on VMWare ESX hosts. I run OpenNMS to pull SNMP data from the various server nodes and networking devices. While OpenNMS works wonderfully for up/down, thresholds and notifications, it's native handling of traps is a little rough and the graphs are not particularly pretty. I use Orca/RRD graphs for performance trending and nice graphs. I'm tasked with inventorying the environment and wanted to come up with a clean way to organize server information. Since my environment is mostly HP, I've been playing with HP Systems Insight Manager as a way to extract server data and to deploy HP health/monitoring packages and firmware. The Gentoo systems eventually have to be converted to CentOS, so getting a quick assessment of what hardware is where would be great. Although I've read through a few hundred pages of HP manuals, I'm having a difficult time understanding how to get HP SIM to do what I want, though. My main problems are: I have about 40 subnets to deal with; 98% connected with private lines to facilities across the globe. I don't want to initiate an HP SIM discovery only to pull back every piece of intermediate networking hardware and equipment from all of the locations. I'd like this to focus on the servers. I have OpenNMS configured to accept traps. I don't want HP SIM to duplicate that effort. It seems like the built-in software deployment tool wants to overwrite the trapsink parameters for the systems it encounters during discovery. I have about 10 administrative username/password combinations in use across this infrastructure. Is there a more efficient way to get HP SIM to do the discovery or break discovery into manageable chunks? In terms of general workflow, do people typically install the HP Management Agents during the initial OS deployment (e.g. kickstart post script) or afterwards from HP SIM? Is HP SIM too thick/fat to be an inventory tool? I can't tell if it's meant to be used standalone or alongside other monitoring products. Since the majority of the systems I'm trying to track are those running Gentoo (in order to plan the move to CentOS), is there any way for HP SIM to extract system model information from them ( like dmidecode)? I have systems here where I may have an SSH key established, but not direct user or login access. Is there a way for me to import an SSH private/public key pair into HP SIM to reach out to the servers that can't accept standard credentials? There are a handful of sites where I have inconsistent access or have a double-NAT situation. I may be able to poke a server, but it may not be able to find its way back to the management system. Is there a workaround for this? The certificate configuration for HP SIM seems complicated. What is the preferred setup for trust between systems? I'd also appreciate any notes or recommendations to using this product. Or if there's a better way to do this, I'd like to know.

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  • integrating uppercut and cc.net

    - by deepasun
    I am trying to integrate uppercut and cc.net for getting build and revision... What i have to put in codebuild folder??? without cc.net integration can we get both build and revision incremented? when will build and revision get incremented

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  • Integrating Nagios with a ticketing system/incident mnagement system

    - by sektor
    Is there a free ticketing system/incident management system which will help me in achieving the following? 1) If a service goes down then Nagios alerts the on-duty staff and pushes the status to some backend or DB as a ticket, say the initial status is "New". 2) The on-duty staff logs in through a frontend and acknowledges the new ticket by marking it as "In progress", so now the status of the ticket changes from "New" to "In progress". 3) If even after "n" number of minutes no person from on-duty staff has changed the ticket status to "In progress" then Nagios alerts the next level of contacts. Although if the on-duty staff has acknowledged the ticket then there is no need to alert the next level. 4) When the service comes up Nagios closes the ticket by marking it "Closed" Now I already have Nagios monitoring set up and currently it alerts by sending text messages and mails, what I'm looking for is some framework which only escalates the issue(alerts the second level) if the first level(on-duty staff) fails to respond to the initial alert. By "responding to the alert" I mean, the on-duty staff can login via some frontend and basically change the status to something like "Acknowledged" or "In progress".

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  • jZip isn't integrating with Windows 7 shell

    - by Aayush
    I installed jZip in my new windows 7 64 bit OS. but it doesn't seem to integrate with the shell. It doesn't appear in the right click menu on any file(not even zip files). To zip a file I have to open jZip go to file-new and browse for the files and to extract compressed files I have to open the file in jZip then click on extract, there is no right click menu integration what so ever, although It used to have when I had jZip on the Windows 7 RC. I reinstalled checking the settings incase I made a mistake but I checked shell integration while installation. Don't know what it wrong? anyone know how I should solve this. Help..? Thanks!

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  • Performance improvements of VBulletin by integrating the plugins

    - by reggie
    I have amassed quite a lot of plugins and code that is being hooked into VBulletin's plugin system. There are good uses for this system. But since I am now locked in with the VB 3 branch and it is no longer updated, I wonder what kind of performance improvements I would see if I integrated all the plugins into the vbulletin files and turned the plugin system completely off. My site has about 1.5 mio posts, about 100,000 threads, 100,000 members (of which 10,000 are "active"). I estimate I have about 200 plugins from different products in the plugin manager. Has anybody ever tried this move and could share the experiences?

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  • single sign-on integrating SVN

    - by ramdaz
    I need to authenticate my windows users on to a Linux Server which will act as a primary authentication source. Users need to be authenticated and use their access to run SVN or Mercurial ( with something like Tortoise SVN client), or some versioning system. The versioning system need to be authenticated against the Linux Server's authentication source, and users need to use their Windows login username and password to server. I'd have attempted to do this normally on Samba. But is there a better choice? Also how do you create a roaming profile? That is anyone should be able to access their SVN from any PC as long as they use their right Windows username and password

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  • Integrating external computer into a domain - some recommendations please

    - by TomTom
    Given: * A multi loation company. Every office has local routers that connect to a central VPN capable rouer in a data center. All fine so far. We now need to move a computer off site into a hosting center across the globe, to get it closer to some supplier computers we work for. it will run limited logic but latency is important, and our latency so far is too large. This computer will be in a data center and does no require incoming connections except for adminsitrative purposes, although it needs outgoing connetions. I have no real chance to put one of my VPN routers there, sadly - otherwise I would have no problem. Usage of RRAs is not recommended (we had various probblems there over time). I could deal with it. The computer MUSt integrate into the corporate structure via VPN and join the domain and be fully "tracked" (controlled for performance). What is the best suggestion? So far it looks like my best bets woudl be to log in via RRAS and deal with whatever issues arise there plus uise the local firewall the limit incoming connections to this computer to what is needed (which runs down to an emergency RDP connection allowance). Anyone a better idea?

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  • Integrating OpenID into Symfony 1.4?

    - by Steve
    I've tried integrating sfPHPOpenIdPlugin but that hit a dead-end since it's built for Symfony 1.2 and relies on deprecated PHP functionality; I also had a go with sfGoogleLoginPlugin which did authenticate correctly but lacks extended capability to retrieve user details (+ would restrict me to Google; obviously). I'm thinking the most viable solution is to link in one of the various PHP libraries available into my model. I'm wondering if anyone else has had any success/tips with such an integration and what libraries to consider?

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  • Iphone calendar integrating problem

    - by Rkm
    I am integrating calendar to my application , after adding calendar i am getting error , please help me anyone where it is problem . "_OBJC_CLASS_$_KalViewController", referenced from: objc-class-ref-to-KalViewController in FertilityAppAppDelegate.o "_KalDataSourceChangedNotification", referenced from: _KalDataSourceChangedNotification$non_lazy_ptr in EventKitDataSource.o (maybe you meant: _KalDataSourceChangedNotification$non_lazy_ptr) "_OBJC_CLASS_$_EKEventViewController", referenced from: objc-class-ref-to-EKEventViewController in FertilityAppAppDelegate.o

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  • Integrating Fedex and UPS into Rails Apps

    - by MikeH
    I'm working on integrating a shipping solution into a Rails ecommerce app. We're only going to use one shipping provider. So the question is: Fedex or UPS? I'm wondering what Rails developers think about the tech side of this question. What do you think about the APIs, ease of integration, focus on developer's needs between Fedex and UPS? I was leaning towards Fedex, but from looking at the developers resources sections of both sites, it seems that UPS might be more developer friendly. Also, I'm going to be using Shopify's active_shipping gem: http://github.com/Shopify/active_shipping And I also based my app off the Spree Ecommerce solution, but I don't think that's particularly relevant to the question. Spree wrote a wrapper to integrate active_shipping with the Spree system. I gave away all my points, so SO wont' let me post another link in this question. But if you google "Spree active-shipping", their wrapper on github is the first result. Thanks.

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  • Integrating GWT, Spring and JPA (Eclipse-link) in Weblogic 10

    - by MVK
    Hi, My application architecture looks like this. GWT in the UI layer - Calls GWT RPC service (servlets) - Looksup Spring Beans - Calls the DAO layer which is implemented in JPA (EclipseLink). I have successfully tested the application with GWT rpc services directly calling the JPA layer. But I am having trouble integrating spring into the mix. (Primary usage of Spring is transaction management). I tried googling, but could not find any good article on the topic. (Most of the articles refers to using Spring MVC within GWT, which is not what I am looking for) Could you please point me to some article/tutorial? Thanks in advance! Manoj

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  • Integrating Magento with SAP ECC 6.0 Backend

    - by ikarous
    I'm a freshly graduated (read: inexperienced) developer who's been tasked with determining the feasibility of integrating Magento with an SAP-based backend. No developer at our company has any experience working with either SAP or Magento, so I was hoping that the Stack Overflow community may be able to point me in the right direction with my research. We're a small company (four full-time developers) and the timeline on this project would be tight, so I'm trying to gather as much information as possible. The client has a tiered pricing structure, tax calculation logic, promotional deals, and automatic freight determination all implemented in an SAP ECC 6.0 system. They would like to migrate all their online stores over to Magento while continuing to utilize all existing functionality in SAP. The idea is to accomplish this by overriding certain modules in Magento to place remote calls to SAP BAPIs. I've investigated SAPRFC, which looks promising but relatively stale in terms of update frequency. Do any developers have experience using SAPRFC with SAP ECC 6.0 (with or without Magento integration)? If so, what were your experiences, and what were the biggest risk factors involved? Any comments, suggestions, or links to resources would be greatly appreciated.

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  • Oracle CRM Day Barcelona

    - by Oracle Aplicaciones
    Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-fareast-language:EN-US;} El pasado 25 de Noviembre, con la colaboración de Abast, Birchman y Omega CRM, Oracle celebró en Barcelona la 2ª edición del CRM Day, donde presentaron las últimas tendencias europeas de CRM a través del Estudio realizado por IDC. Con su formato de conferencias + coloquios + asesorías individuales, todos los asistentes dispusieron de la posibilidad de compartir experiencias y mejores prácticas con los expertos de oracle así como con el resto de asistentes.

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  • Pet Store Loyalty Programs: I'm Not Loyal Yet!

    - by ruth.donohue
    After two years of constantly being asked (aka "pestered) by my now eight-year-old daughter for a dog (or any pet that is more interactive than a goldfish), I've finally compromised with a hamster purely by chance. Friends of ours had recently brought home a female hamster, and (surprise, surprise) two weeks later, they were looking for homes for 11 baby hamster pups. Since the pups were not yet ready to be weaned from their mother, my daughter and I had several weeks to get ready -- and we spent that extra time visiting a number of local pet stores and purchasing an assortment of hamster books, toys, exercise equipment, food, bedding, and cage -- not cheap! Now, I'm usually an online shopper (i.e. I love reading user reviews and comparing prices), but for kids, there is absolutely no online substitute for actually walking into a store and physically picking out something you want. We have two competing pet shops within close proximity to where we live, and I signed up for their rewards programs to get discounts on select items. I'm sure it takes a while to get my data into the system (after all, I did fill out a form the old-fashioned way), but as it has been more than two weeks for one store and over a week for the other, the window of opportunity is getting smaller as we by now pretty much have most of what we think we need. Everything I've purchased has been purely hamster or small animal related, so in an ideal world, the stores would have me easily figured out as a hamster owner. Here is what I would be expecting of a loyalty rewards program: Point me to some useful links, either information provied by the company or external websites where I can learn more. Any value-add a business can provide to make my life easier makes me a much more loyal customer. What things can I expect as a new pet owner? Any hamster communities? Any hamster-related events? Any vets that specialize in small animals in the vicinity? Send me an email with other related products I may be interested in. Upsell and cross-sell to me. We've go the basics and a couple of luxuries, but at this point, I'm pretty excited (surprisingly) about the hamster, and my daughter is footing the bill with her birthday and Christmas money. She and I would be more than happy to spend her money! Get this information to me faster. As I mentioned, my window of opportunity is getting smaller, as eithe rmy daughter's money will run out on other things or we'll start losing the thrill of buying new hamster toys and treats. I realize this is easier said than done, and undoubtedly, the stores are getting value knowing my basic customer information and purchase history. Buth, they could really benefit by delivering a loyalty program that really earned my loyalty. "Goldeen" needs a new water bottle, yogurt chips, and chew toys as he doesn't seem to like the ones we bought. So for now, I'll just go to whichever store is the most convenient. Oh, and just for fun (not related to this post), here are a couple of videos my daughter really got a kick out of watching: Hamster on a Piano Tic in a Spin-Dryer

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  • Umbraco Developer 's Christmas Office :)

    - by Vizioz Limited
    This weekend my colleague and I decided it was a good idea to decorate our office for Christmas, it's quite difficult to actually photograph it to it's full effect, but you'll have to take our word for it, it looks pretty Christmasy :) We have a 7' Tree covered in lights and decorations, lights around our PC's, tinsel everywhere we could fit it, and even large snow flakes hanging from the ceiling..You'd think we have no work on, but if fact it's the opposite we're manically busy! But hey, it's a bit of fun and it seems to be cheering everyone up in this otherwise rather Dull Regus Serviced Office ;-)We can definitely recommend doing something a bit different, as it's got us noticed and we've already won enough extra work from companies in the building to pay for our office for a year, not bad :)So here's a photo of our office, has anyone else decorated their office? I'd be happy to update this post with any good Christmas office photos that you send me!Happy Christmas all!Chris

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  • Free Webinar on Improving Your Customer Experience with Integrated Channels

    - by divya.malik
    Join Oracle's Regional VP of CRM On Demand- Justin Shriber, Selling Power Magazine's CEO, Gerhard Gschwandtner and IDC Research's Gerrard Murray in an interesting discussion on how to "Integrate Sales Channels to Maximize Revenue & Improve the Customer Experience". You will learn how to: - Build a unified revenue pipeline to shorten sales cycles - Deliver a personalized customer experience and maximize up-sell opportunities - Align sales across all interaction, including online, in person, and via mobile devices - Improve the quality of each and every customer interaction Don't miss the opportunity and register now

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  • Tips for creating great game trailers

    - by Venesectrix
    Impressive trailers for your game can really help show players how awesome your game is, but I'm having trouble finding tips that describe how to create a great trailer. I would like to learn about the best way to decide trailer length, structure, music/sound, and content. Basically, what parts of my game do I show in a trailer, how should the scenes be organized, and how would you do the sound? Any advice on things to avoid would be great as well; for example, I read that splicing some video, switching to a screen with text, switching back to video, etc., probably isn't the best way to do it. Thanks!

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