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• Alert: It is No Longer 1982, So Why is CRM Still There?

  - by Mike Stiles

  Hot off the heels of Oracle’s recent LinkedIn integration announcement and Oracle Marketing Cloud Interact 2014, the Oracle Social Cloud is preparing for another big event, the CRM Evolution conference and exhibition in NYC. The role of social channels in customer engagement continues to grow, and social customer engagement will be a significant theme at the conference. According to Paul Greenberg, CRM Evolution Conference Chair, author, and Managing Principal at The 56 Group, social channels have become so pervasive that there is no longer a clear reason to make a distinction between “social CRM” and traditional CRM systems. Why not? Because social is a communication hub every bit as vital and used as the phone or email. What makes social different is that if you think of it as a phone, it’s a party line. That means customer interactions are far from secret, and social connections are listening in by the hundreds, hearing whether their friend is having a positive or negative experience with your brand. According to a Mention.com study, 76% of brand mentions are neutral, neither positive nor negative. These mentions fail to get much notice. So think what that means about the remaining 24% of mentions. They’re standing out, because a verdict, about you, is being rendered in them, usually with emotion. Suddenly, where the R of CRM has been lip service and somewhat expendable in the past, “relationship” takes on new meaning, seriousness, and urgency. Remarkably, legions of brands still approach CRM as if it were 1982. Today, brands must provide customer experiences the customer actually likes (how dare they expect such things). They must intimately know not only their customers, but each customer, because technology now makes personalized experiences possible. That’s why the Oracle Social Cloud has been so mission-oriented about seamlessly integrating social with sales, marketing and customer service interactions so the enterprise can have an actionable 360-degree view of the customer. It’s the key to that customer-centricity we hear so much about these days. If you’re attending CRM Evolution, Chris Moody, Director of Product Marketing for the Oracle Marketing Cloud, will show you how unified customer experiences and enhanced customer centricity will help you attract and keep ideal customers and brand advocates (“The Pursuit of Customer-Centricity” Aug 19 at 2:45p ET) And Meg Bear, Group Vice President for the Oracle Social Cloud, will sit on a panel talking about “terms of engagement” and the ways tech can now enhance your interactions with customers (Aug 20 at 10a ET). If you can’t be there, we’ll be doing our live-tweeting thing from the @oraclesocial handle, so make sure you’re a faithful follower. You’ll notice NOBODY is writing about the wisdom of “company-centricity.” Now is the time to bring your customer relationship management into the socially connected age. @mikestilesPhoto: Sue Pizarro, freeimages.com

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• At times, you need to hire a professional.

  - by Phil Factor

  After months of increasingly demanding toil, the development team I belonged to was told that the project was to be canned and the whole team would be fired.  I’d been brought into the team as an expert in the data implications of a business re-engineering of a major financial institution. Nowadays, you’d call me a data architect, I suppose.  I’d spent a happy year being paid consultancy fees solving a succession of interesting problems until the point when the company lost is nerve, and closed the entire initiative. The IT industry was in one of its characteristic mood-swings downwards.  After the announcement, we met in the canteen. A few developers had scented the smell of death around the project already hand had been applying unsuccessfully for jobs. There was a sense of doom in the mass of dishevelled and bleary-eyed developers. After giving vent to anger and despair, talk turned to getting new employment. It was then that I perked up. I’m not an obvious choice to give advice on getting, or passing,  IT interviews. I reckon I’ve failed most of the job interviews I’ve ever attended. I once even failed an interview for a job I’d already been doing perfectly well for a year. The jobs I’ve got have mostly been from personal recommendation. Paradoxically though, from years as a manager trying to recruit good staff, I know a lot about what IT managers are looking for.  I gave an impassioned speech outlining the important factors in getting to an interview.  The most important thing, certainly in my time at work is the quality of the résumé or CV. I can’t even guess the huge number of CVs (résumés) I’ve read through, scanning for candidates worth interviewing.  Many IT Developers find it impossible to describe their  career succinctly on two sides of paper.  They leave chunks of their life out (were they in prison?), get immersed in detail, put in irrelevancies, describe what was going on at work rather than what they themselves did, exaggerate their importance, criticize their previous employers, aren’t  aware of the important aspects of a role to a potential employer, suffer from shyness and modesty,  and lack any sort of organized perspective of their work. There are many ways of failing to write a decent CV. Many developers suffer from the delusion that their worth can be recognized purely from the code that they write, and shy away from anything that seems like self-aggrandizement. No.  A resume must make a good impression, which means presenting the facts about yourself in a clear and positive way. You can’t do it yourself. Why not have your resume professionally written? A good professional CV Writer will know the qualities being looked for in a CV and interrogate you to winkle them out. Their job is to make order and sense out of a confused career, to summarize in one page a mass of detail that presents to any recruiter the information that’s wanted. To stand back and describe an accurate summary of your skills, and work-experiences dispassionately, without rancor, pity or modesty. You are no more capable of producing an objective documentation of your career than you are of taking your own appendix out.  My next recommendation was more controversial. This is to have a professional image overhaul, or makeover, followed by a professionally-taken photo portrait. I discovered this by accident. It is normal for IT professionals to face impossible deadlines and long working hours by looking more and more like something that had recently blocked a sink. Whilst working in IT, and in a state of personal dishevelment, I’d been offered the role in a high-powered amateur production of an old ex- Broadway show, purely for my singing voice. I was supposed to be the presentable star. When the production team saw me, the air was thick with tension and despair. I was dragged kicking and protesting through a succession of desperate grooming, scrubbing, dressing, dieting. I emerged feeling like “That jewelled mass of millinery, That oiled and curled Assyrian bull, Smelling of musk and of insolence.” (Tennyson Maud; A Monodrama (1855) Section v1 stanza 6) I was then photographed by a professional stage photographer.  When the photographs were delivered, I was amazed. It wasn’t me, but it looked somehow respectable, confident, trustworthy.   A while later, when the show had ended, I took the photos, and used them for work. They went with the CV to job applications. It did the trick better than I could ever imagine.  My views went down big with the developers. Old rivalries were put immediately to one side. We voted, with a show of hands, to devote our energies for the entire notice period to getting employable. We had a team sourcing the CV Writer,  a team organising the make-overs and photographer, and a third team arranging  mock interviews. A fourth team determined the best websites and agencies for recruitment, with the help of friends in the trade.  Because there were around thirty developers, we were in a good negotiating position.  Of the three CV Writers we found who lived locally, one proved exceptional. She was an ex-journalist with an eye to detail, and years of experience in manipulating language. We tried her skills out on a developer who seemed a hopeless case, and he was called to interview within a week.  I was surprised, too, how many companies were experts at image makeovers. Within the month, we all looked like those weird slick  people in the ‘Office-tagged’ stock photographs who stare keenly and interestedly at PowerPoint slides in sleek chromium-plated high-rise offices. The portraits we used still adorn the entries of many of my ex-colleagues in LinkedIn. After a months’ worth of mock interviews, and technical Q&A, our stutters, hesitations, evasions and periphrastic circumlocutions were all gone.  There is little more to relate. With the résumés or CVs, mugshots, and schooling in how to pass interviews, we’d all got new and better-paid jobs well  before our month’s notice was ended. Whilst normally, an IT team under the axe is a sad and depressed place to belong to, this wonderful group of people had proved the power of organized group action in turning the experience to advantage. It left us feeling slightly guilty that we were somehow cheating, but I guess we were merely leveling the playing-field.

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• What do I do when my offer letter is revoked? [closed]

  - by user-1134

  I was recently contacted for an interview by, I'd say, a top 20 tech company. I aced the technical interview and was offered an internship for the summer. I was very excited about this prospect and was very prompt in submitting required documents and forms. This was not my only offer for the summer, so I let them know I needed some time to consider. I asked if I could have two weeks and they said that was fine. Meanwhile I evaluated my 3 options. I asked the respective parties about the projects I'd be working on, work life, how hours and pay worked, housing, etc. I asked about salary and the relocation stipend. Of the three offers, this offer paid the lowest, but not poorly by any means. I inquired about the wage, challanging with a higher wage request. They declined, so, I inquired about the relocation stipend, reminding them I was coming from over seas. The recruiter said he had to check and see if they could adjust the stipend since it was originally calculated from my home address. When he got back to me, he made up some story about how after "countering their offer several times", they were implying that I was declining their offer and my the offer letter was now voided! This [more than] shocked me. I've never run into this situation before. Further, they had already presented me with a signed offer letter which stated the details of the offer, including that it was valid until date X (in the future). I immediately explained I was not countering their offer, but simply trying to evaluate all my options for the summer. I asked kindly for them to allow me the original two weeks we had agreed upon. As expected, they rejected and declined to speak with me regarding the.. misunderstanding. Is this legal? Has anyone encountered this before? Did I do something wrong? What can I do to avoid this in the future?

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• My 2011 Professional Development Goals

  - by kerry

  I thought it might be a good idea to post some professional goals for 2011.  Hopefully, I can look at this list at the end of the year and have accomplished most of them. Release an Android app to the marketplace – I figured I would put this first because I have one that I have been working on for a while and it is about ready.  Along with this, I would like to start another one and continue to develop my Android skills. Contribute free software to the community – Again, I have an SMF plugin that will fill this requirement nicely.  Just need to give it some polish and release it.  That’s not all, I would like to add a few more libraries on github, or possibly contribute to an open source project. Regularly attend a user group meetings outside of Java – A great way to meet people and learn new things. Obtain the Oracle Certified Web Developer Certification – I got the SCJP a few years ago and would like to obtain another one.  One step closer to Certified Enterprise Architect. Learn scala – As a language geek, I like to stick to the Pragmatic Programmer’s ‘learn a new language every year’ rule (last year was Ruby).  Scala presents some new concepts all wrapped in a JVM-based OOP language.  Time to dig in. Write an app using JSF – New JEE 6 features are pretty slick.  I want to really leverage them in an app. Present at a user group meeting – Last but not least, I would like to improve my public speaking and skills in presenting.  Also, is a great reason to dig in to some latest and greatest tech. Use git more, and more effectively – Trying to move all my personal projects from Subversion to Git. That’s it.  A little daunting, but I am confident I can at least touch on most of these and it’s a great roadmap to my professional development.

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• Second Monitor stays black/in power save mode

  - by Rob

  I'm using two Monitors, a Belinea o.display 1 (Recognized as a Rogen Tech Distribution Inc 20" by Ubuntu, but working fine) on the DVI-Output (connected via DVI-to-VGA-adapter) as my primary Monitor and a Dell 19" (Recognized correctly) on the HDMI-output (via HDMI-to-DVI adapter) as secondary monitor. The graphics controller is a GeForce 9500 GS. I'm running a fully updated Ubuntu 13.04 with nouveau 1:1.0.7-0ubuntu1. The problem is that the second monitor (Dell) never seems to come out of standby during boot: the screen stays black and the status led on the monitor stays orange (it's green when it's on). It is correctly recognized an the size of the desktop is set accordingly, it just stays black. Changing any setting via xrandr/arandr/etc. does nothing. The on-screen-menu of the monitor reports it to be in power save mode. When using the proprietary NVIDIA-Drivers, the second monitor works just find. But these drivers cause a lot of other problems on my system, so i would really like to avoid them. On Ubuntu 12.10 i had found a workaround: When moving the relative position of the second monitor slightly down and the up again, it would turn on and function normally: xrandr --output DVI-I-1 --mode 1680x1050 --pos 1280x0 --rotate normal --output HDMI-1 --mode 1280x1024 --pos 0x88 --rotate normal sleep 2 xrandr --output DVI-I-1 --mode 1680x1050 --pos 1280x0 --rotate normal --output HDMI-1 --mode 1280x1024 --pos 0x0 --rotate normal This workaround stop working after the update to 13.04, and now i'm looking for a new solution. Has anyone experienced something similarity? xrandr output: Screen 0: minimum 320 x 200, current 2960 x 1050, maximum 8192 x 8192 DVI-I-1 connected 1680x1050+0+0 (normal left inverted right x axis y axis) 433mm x 270mm 1680x1050 60.0*+ 1280x1024 75.0 60.0 1280x960 60.0 1152x864 75.0 1024x768 75.1 72.0 70.1 60.0 832x624 74.6 800x600 72.2 75.0 60.3 56.2 640x480 72.8 75.0 66.7 60.0 720x400 70.1 HDMI-1 connected 1280x1024+1680+0 (normal left inverted right x axis y axis) 376mm x 301mm 1280x1024 60.0*+ 75.0 1152x864 75.0 1024x768 75.1 60.0 800x600 75.0 60.3 640x480 75.0 60.0 720x400 70.1 lshw -c video: *-display Beschreibung: VGA compatible controller Produkt: G96 [GeForce 9500 GS] Hersteller: NVIDIA Corporation Physische ID: 0 Bus-Informationen: pci@0000:01:00.0 Version: a1 Breite: 64 bits Takt: 33MHz Fähigkeiten: pm msi pciexpress vga_controller bus_master cap_list rom Konfiguration: driver=nouveau latency=0 Ressourcen: irq:16 memory:fa000000-faffffff memory:d0000000-dfffffff memory:f8000000-f9ffffff ioport:df00(Größe=128) memory:fb000000-fb07ffff Thanks for your help!

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• How do you take into account usability and user requirements for your application?

  - by voroninp

  Our team supports BackOffice application: a mix of WinForm and WPF windows. (about 80 including dialogs). Really a kind of a Swiss Army Knife. It is used by developers, tech writers, security developers, testers. The requirements for new features come quite often and sometimes we play Wizard of Oz to decide which GUI our users like the most. And it usually happens (I admit it can be just my subjective interpretation of the reality) that one tiny detail giving the flavor of good usability to our app requires a lot of time. This time is being spent on 'fighting' with GUI framework making it act like we need. And it very difficult to make estimations for this type of tasks (at least for me and most members of our team). Scrum poker is not a help either. Management often considers this usability perfectionism to be a waste of time. On the other hand an accumulated affect of features where each has some little usability flaw frustrates users. But the same users want frequent releases and instant bug fixes. Hence, no way to get the positive feedback: there is always somebody who is snuffy. I constantly feel myself as competing with ourselves: more features - more bugs/tasks/architecture. We are trying to outrun the cart we are pushing. New technologies arrive and some of them can potentially help to improve the design or decrease task implementation time but these technologies require learning, prototyping and so on. Well, that was a story. And now is the question: How do you balance between time pressure, product quality, users and management satisfaction? When and how do you decide to leave the problem with not a perfect but to some extent acceptable solution, how often do you make these decisions? How do you do with your own satisfaction? What are your priorities? P.S. Please keep in mind, we are a BackOffice team, we have neither dedicated technical writer nor GUI designer. The tester have joined us recently. We've much work to do and much freedom concerning 'how'. I like it because it fosters creativity but I don't want to become too nerdy perfectionist.

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• Specifying and applying broad changes to a program

  - by Victor Nicollet

  How do you handle incomplete feature requests, when the ones asking for the feature cannot possibly write a complete request? Consider an imaginary situation. You are a tech lead working on a piece of software that revolves around managing profiles (maybe they're contacts in a CRM-type application, or employees in an HR application), with many operations being directly or indirectly performed on those profiles — edit fields, add comments, attach documents, send e-mail... The higher-ups decide that a lock functionality should be added whereby a profile can be locked to prevent anyone else from doing any operations on it until it's unlocked — this feature would be used by security agents to prevent anyone from touching a profile pending a security audit. Obviously, such a feature interacts with many other existing features related to profiles. For example: Can one add a comment to a locked profile? Can one see e-mails that were sent by the system to the owner of a locked profile? Can one see who recently edited a locked profile? If an e-mail was in the process of being sent when the lock happened, is the e-mail sending canceled, delayed or performed as if nothing happened? If I just changed a profile and click the "cancel" link on the confirmation, does the lock prevent the cancel or does it still go through? In all of these cases, how do I tell the user that a lock is in place? Depending on the software, there could be hundreds of such interactions, and each interaction requires a decision — is the lock going to apply and if it does, how will it be displayed to the user? And the higher-ups asking for the feature probably only see a small fraction of these, so you will probably have a lot of questions coming up while you are working on the feature. How would you and your team handle this? Would you expect the higher-ups to come up with a complete description of all cases where the lock should apply (and how), and treat all other cases as if the lock did not exist? Would you try to determine all potential interactions based on existing specifications and code, list them and ask the higher-ups to make a decision on all those where the decision is not obvious? Would you just start working and ask questions as they come up? Would you try to change their minds and settle on a more easily described feature with similar effects? The information about existing features is, as I understand it, in the code — how do you bridge the gap between the decision-makers and that information they cannot access?

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• Having trouble with pathfinding

  - by user2144536

  I'm trying to implement pathfinding in a game I'm programming using this method. I'm implementing it with recursion but some of the values after the immediate circle of tiles around the player are way off. For some reason I cannot find the problem with it. This is a screen cap of the problem: The pathfinding values are displayed in the center of every tile. Clipped blocks are displayed with the value of 'c' because the values were too high and were covering up the next value. The red circle is the first value that is incorrect. The code below is the recursive method. //tileX is the coordinates of the current tile, val is the current pathfinding value, used[][] is a boolean //array to keep track of which tiles' values have already been assigned public void pathFind(int tileX, int tileY, int val, boolean[][] used) { //increment pathfinding value int curVal = val + 1; //set current tile to true if it hasn't been already used[tileX][tileY] = true; //booleans to know which tiles the recursive call needs to be used on boolean topLeftUsed = false, topUsed = false, topRightUsed = false, leftUsed = false, rightUsed = false, botomLeftUsed = false, botomUsed = false, botomRightUsed = false; //set value of top left tile if necessary if(tileX - 1 >= 0 && tileY - 1 >= 0) { //isClipped(int x, int y) returns true if the coordinates givin are in a tile that can't be walked through (IE walls) //occupied[][] is an array that keeps track of which tiles have an enemy in them // //if the tile is not clipped and not occupied set the pathfinding value if(isClipped((tileX - 1) * 50 + 25, (tileY - 1) * 50 + 25) == false && occupied[tileX - 1][tileY - 1] == false && !(used[tileX - 1][tileY - 1])) { pathFindingValues[tileX - 1][tileY - 1] = curVal; topLeftUsed = true; used[tileX - 1][tileY - 1] = true; } //if it is occupied set it to an arbitrary high number so enemies find alternate routes if the best is clogged if(occupied[tileX - 1][tileY - 1] == true) pathFindingValues[tileX - 1][tileY - 1] = 1000000000; //if it is clipped set it to an arbitrary higher number so enemies don't travel through walls if(isClipped((tileX - 1) * 50 + 25, (tileY - 1) * 50 + 25) == true) pathFindingValues[tileX - 1][tileY - 1] = 2000000000; } //top middle if(tileY - 1 >= 0 ) { if(isClipped(tileX * 50 + 25, (tileY - 1) * 50 + 25) == false && occupied[tileX][tileY - 1] == false && !(used[tileX][tileY - 1])) { pathFindingValues[tileX][tileY - 1] = curVal; topUsed = true; used[tileX][tileY - 1] = true; } if(occupied[tileX][tileY - 1] == true) pathFindingValues[tileX][tileY - 1] = 1000000000; if(isClipped(tileX * 50 + 25, (tileY - 1) * 50 + 25) == true) pathFindingValues[tileX][tileY - 1] = 2000000000; } //top right if(tileX + 1 <= used.length && tileY - 1 >= 0) { if(isClipped((tileX + 1) * 50 + 25, (tileY - 1) * 50 + 25) == false && occupied[tileX + 1][tileY - 1] == false && !(used[tileX + 1][tileY - 1])) { pathFindingValues[tileX + 1][tileY - 1] = curVal; topRightUsed = true; used[tileX + 1][tileY - 1] = true; } if(occupied[tileX + 1][tileY - 1] == true) pathFindingValues[tileX + 1][tileY - 1] = 1000000000; if(isClipped((tileX + 1) * 50 + 25, (tileY - 1) * 50 + 25) == true) pathFindingValues[tileX + 1][tileY - 1] = 2000000000; } //left if(tileX - 1 >= 0) { if(isClipped((tileX - 1) * 50 + 25, (tileY) * 50 + 25) == false && occupied[tileX - 1][tileY] == false && !(used[tileX - 1][tileY])) { pathFindingValues[tileX - 1][tileY] = curVal; leftUsed = true; used[tileX - 1][tileY] = true; } if(occupied[tileX - 1][tileY] == true) pathFindingValues[tileX - 1][tileY] = 1000000000; if(isClipped((tileX - 1) * 50 + 25, (tileY) * 50 + 25) == true) pathFindingValues[tileX - 1][tileY] = 2000000000; } //right if(tileX + 1 <= used.length) { if(isClipped((tileX + 1) * 50 + 25, (tileY) * 50 + 25) == false && occupied[tileX + 1][tileY] == false && !(used[tileX + 1][tileY])) { pathFindingValues[tileX + 1][tileY] = curVal; rightUsed = true; used[tileX + 1][tileY] = true; } if(occupied[tileX + 1][tileY] == true) pathFindingValues[tileX + 1][tileY] = 1000000000; if(isClipped((tileX + 1) * 50 + 25, (tileY) * 50 + 25) == true) pathFindingValues[tileX + 1][tileY] = 2000000000; } //botom left if(tileX - 1 >= 0 && tileY + 1 <= used[0].length) { if(isClipped((tileX - 1) * 50 + 25, (tileY + 1) * 50 + 25) == false && occupied[tileX - 1][tileY + 1] == false && !(used[tileX - 1][tileY + 1])) { pathFindingValues[tileX - 1][tileY + 1] = curVal; botomLeftUsed = true; used[tileX - 1][tileY + 1] = true; } if(occupied[tileX - 1][tileY + 1] == true) pathFindingValues[tileX - 1][tileY + 1] = 1000000000; if(isClipped((tileX - 1) * 50 + 25, (tileY + 1) * 50 + 25) == true) pathFindingValues[tileX - 1][tileY + 1] = 2000000000; } //botom middle if(tileY + 1 <= used[0].length) { if(isClipped((tileX) * 50 + 25, (tileY + 1) * 50 + 25) == false && occupied[tileX][tileY + 1] == false && !(used[tileX][tileY + 1])) { pathFindingValues[tileX][tileY + 1] = curVal; botomUsed = true; used[tileX][tileY + 1] = true; } if(occupied[tileX][tileY + 1] == true) pathFindingValues[tileX][tileY + 1] = 1000000000; if(isClipped((tileX) * 50 + 25, (tileY + 1) * 50 + 25) == true) pathFindingValues[tileX][tileY + 1] = 2000000000; } //botom right if(tileX + 1 <= used.length && tileY + 1 <= used[0].length) { if(isClipped((tileX + 1) * 50 + 25, (tileY + 1) * 50 + 25) == false && occupied[tileX + 1][tileY + 1] == false && !(used[tileX + 1][tileY + 1])) { pathFindingValues[tileX + 1][tileY + 1] = curVal; botomRightUsed = true; used[tileX + 1][tileY + 1] = true; } if(occupied[tileX + 1][tileY + 1] == true) pathFindingValues[tileX + 1][tileY + 1] = 1000000000; if(isClipped((tileX + 1) * 50 + 25, (tileY + 1) * 50 + 25) == true) pathFindingValues[tileX + 1][tileY + 1] = 2000000000; } //call the method on the tiles that need it if(tileX - 1 >= 0 && tileY - 1 >= 0 && topLeftUsed) pathFind(tileX - 1, tileY - 1, curVal, used); if(tileY - 1 >= 0 && topUsed) pathFind(tileX , tileY - 1, curVal, used); if(tileX + 1 <= used.length && tileY - 1 >= 0 && topRightUsed) pathFind(tileX + 1, tileY - 1, curVal, used); if(tileX - 1 >= 0 && leftUsed) pathFind(tileX - 1, tileY, curVal, used); if(tileX + 1 <= used.length && rightUsed) pathFind(tileX + 1, tileY, curVal, used); if(tileX - 1 >= 0 && tileY + 1 <= used[0].length && botomLeftUsed) pathFind(tileX - 1, tileY + 1, curVal, used); if(tileY + 1 <= used[0].length && botomUsed) pathFind(tileX, tileY + 1, curVal, used); if(tileX + 1 <= used.length && tileY + 1 <= used[0].length && botomRightUsed) pathFind(tileX + 1, tileY + 1, curVal, used); }

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• Are You Meeting Social Customer Service Expectations?

  - by Mike Stiles

  Whether it’s B2B or B2C, one sure path to repeat business is making sure your buyer has a memorably pleasant and successful customer service experience with you. If they get that kind of treatment consistently, that’s called a relationship. And those aren’t broken easily. Social customer service, driven by integrated SRM (social relationship management) technology, is the venue that can effectively connect customers not only to the brand, but to other customers. Positive experiences, once administered, don’t just rest with the recipient. They’re published in the form of public raves and peer-to-peer recommendation, a force far more actionable than push advertising. What’s more, your customers have come to expect access to you and satisfaction from you using social. An NM Incite study shows 83% of Twitter users and 71% of Facebook users expect to get an answer from brands the same day they post to them on their social assets. To make sure you’re responding, you’ve got to have a tech platform that’s set up to moderate and alert so you’ll know ASAP a customer needs help. The more integrated your social enterprise is, the faster you can not only respond, but respond with the answer they’re looking for, because your system is connected to the internal resources that can surface the answer or put wheels in motion to rectify the situation in the shortest amount of time possible. But if you go to the necessary lengths to make sure your customers feel valued and important, will they really reward you? The study says 71% of consumers who got quick and effective responses from companies they contacted via social were more likely to recommend the brand to their friends and followers. So yes, sweeping people off their feet pays big dividends in terms of word-of-mouth marketing. But you should be keenly aware of the reverse side of that coin. Give people a negative experience, either in real world or virtual customer service, and that message is highly likely to get amplified through social channels faster and louder. Only 36% of the NM Incite study’s respondents reported that their problems were solved quickly and effectively. 36%? That’s hardly an impressive number. It gets worse. 10% never got so much as a response - at all. Going back to the relationship analogy, companies that are this deep in the ditch where customer service is concerned are making their girl or boyfriends really easy for a competitor to steal. Given the technology tools and data available right now for having an intimate knowledge of the customer, what products they’ve purchased, likely problems with those products, effective resolutions to those problems, and follow-up communication to gauge satisfaction, there are fewer excuses than ever for making the lifeblood of your business feel like you couldn’t care less. @mikestiles

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• Spotlight on an office - Nairobi, Kenya

  - by Maria Sandu

  Hi everyone, my name is Joash Mitei. I am a graduate Intern at Oracle Systems Kenya and I will briefly take you through our offices and the working environment here in Nairobi, Kenya. I’ve been with Oracle since February 2012 and I’m responsible for Applications Pre-sales focusing on Oracle EPM and E-Business Suite. My background is Finance and Accounting therefore joining Oracle was almost a totally a different ball game but the transition has been smooth. The Oracle offices here are located on the second floor of Mebank Towers. We moved to the 2nd floor just three months ago from the 5th floor mainly because of the growing workforce. We are covering the whole Eastern Africa region hence diversity in culture is evident. This is a plus since you get to interact with people of very different backgrounds, cultures and ways of thinking. The building itself is on the outskirts of the CBD hence free from the hustle and bustle of the town. The office is split into different sections; there is a main working area which has an open desk design that fosters interaction between colleagues, there are 4 conference rooms for meetings and presentations, there are 3 quiet rooms for a little privacy when needed and there is a dining area for meals and ‘hanging out’. The working environment is world-class, to say the least. The employees are very professional, quite smart and needless to say, very busy. There are 4 interns covering sales and pre-sales in both Tech and Apps. As an intern you get support from your supervisor but you are required to show initiative yourself and thus the need to be very pro-active and inquisitive. The local management is well structured and communicative to ensure effectiveness and efficiency in the office. Apart from the daily work, we usually have events to boost staff morale such as ‘TGIF hang -out’, football matches against each other or versus other companies, and team building retreats. All these are monumental in fostering the RED POTENTIAL. We also do numerous CSR activities in the local communities . Well, that’s the Kenyan office for you. Glad to be your tour guide. Have a superb day!

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• Spotlight on an office - Moscow

  - by Maria Sandu

  Probably the most famous place in Moscow, after Red Square, is the centre of Moscow. Here you can find beautiful buildings that seem to touch the sky, located on the banks of the river. In one of these high towers you can find the Oracle offices, friendly and modern. The stunning view will keep capture your attention for a couple of minutes and then you can enjoy a delicious coffee and take a seat at your desk, starting a new day. My name is Dmitry and I can tell you that we’re enjoying every minute spent in the office and that’s because of the pleasant atmosphere. As soon as you enter the offices, the friendly environment will make you feel more relaxed. Even though the space is split between the different departments, we interact and communicate a lot. We take our cup of coffee or tea together and discuss our achievements and all sort of subjects in the kitchen or in the open space. One of my favorite parts are the festive events when we celebrate with cakes and goodies. Any birthday or new arrival is a good reason for a tea party! We have some work-related traditions that help us as employees. One of them is the monthly Tech Hour when Experts from the Pre-sales team discuss technical topics and about the most recent innovations within the company. Lunch is another good opportunity to interact and chat. We have a variety of options, such as the two kitchens or the vast number of restaurants where you can serve up anything you want. As we are right in the centre of Moscow, you can choose between Sushi, Italian Pasta and all sorts of food. We usually go with our colleagues to have lunch. If you care about your health, I have very good news for you as nearby there are two first-class fitness centres with swimming pools, yoga and various sport classes that you can attend. My suggestion would be to either start or end your day with a visit to the swimming pool for a well-deserved hour of relaxation. As I mentioned before, we’re right in the heart of Moscow, so after work you can spend some time in the large shopping centers where you can choose between many different entertainment options. We often go to bowling or to the cinema. I hope I have given you a glimpse into working life at the Oracle offices in Moscow, a really great and pleasant place to work in, so follow us on http://campus.oracle.com for our latest vacancies and internships.

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• Cisco PIX to Juniper Netscreen Policy-based VPN fails Phase 2 Proposal

  - by elint

  I've followed the instructions to configure a VPN between a netscreen device and a Cisco PIX as directed by Cisco's [netscreen to PIX VPN]http://www.cisco.com/en/US/tech/tk583/tk372/technologies_configuration_example09186a00801c4445.shtml article. The only differences are that I'm running PIX 6.3(5) and Juniper Netscreen 6.1.0r2.0 (Firewall+VPN). I followed both configurations exactly, and when I try to connect, the Juniper returns with: 2010-02-21 12:54:28 information IKE: Removed Phase 2 SAs after receiving a notification message. 2010-02-21 12:54:28 information IKE pix_public_IP: Received a notification message for DOI 1 14 NO-PROPOSAL-CHOSEN. 2010-02-21 12:54:28 information IKE pix_public_IP Phase 2: Initiated negotiations. On the Netscreen, I've created a Phase 2 Proposal called ToCorpOffice using DH Group#2, 3DES-CBC, and SHA-1, and when configuring the AutoKey IKE, I chose ToCorpOffice and removed all other transforms. I believe I've configured the same on the PIX with: sysopt connection permit-ipsec crypto ipsec transform-set mytrans esp-3des esp-sha-hmac crypto map mymap 10 ipsec-isakmp crypto map mymap 10 match address nonat crypto map mymap 10 set pfs group2 crypto map mymap 10 set peer netscreen_public_ip crypto map mymap 10 set transform-set mytrans crypto map mymap interface outside Saved that and rebooted, so here's the cryptomap info: PIX-FW1# show crypto map Crypto Map: "mymap" interfaces: { outside } Crypto Map "mymap" 10 ipsec-isakmp Peer = netscreen_public_ip access-list nonat; 1 elements access-list nonat line 1 permit ip 192.168.1.0 255.255.255.0 192.168.2.0 255.255.255.0 (hitcnt=0) Current peer: netscreen_public_ip Security association lifetime: 4608000 kilobytes/28800 seconds PFS (Y/N): Y DH group: group2 Transform sets={ mytrans, } PIX-FW1# Any idea why I'm getting a NO-PROPOSAL-CHOSEN error?

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• Silverlight Recruiting Application Part 6 - Adding an Interview Scheduling Module/View

  Between the last post and this one I went ahead and carried the ideas for the Jobs module and view into the Applicants module and view- they're both doing more or less the same thing, except with different objects being at their core.  Made for an easy cut-and-paste operation with a few items being switched from one to another.  Now that we have the ability to add postings and applicants, wouldn't it be nice if we could schedule an interview?  Of course it would! Scheduling Module I think you get the drift from previous posts that these project structures start looking somewhat similar.  The interview scheduling module is no different than the rest- it gets a SchedulingModule.cs file at the root that inherits from IModule, and there is a single SchedulerView.xsml and SchedulerViewModel.cs setup for our V+VM.  We have one unique concern as we enter into this- RadScheduler deals with AppointmentsSource, not ItemsSource, so there are some special considerations to take into account when planning this module. First, I need something which inherits from AppointmentBase.  This is the core of the RadScheduler appointment, and if you are planning to do any form of custom appointment, you'll want it to inherit from this.  Then you can add-on functionality as needed.  Here is my addition to the mix, the InterviewAppointment: 01.public class InterviewAppointment : AppointmentBase 02.{ 03.    private int _applicantID; 04.    public int ApplicantID 05.    { 06.        get { return this._applicantID; } 07.        set 08.        { 09.            if (_applicantID != value) 10.            { 11.                _applicantID = value; 12.                OnPropertyChanged("ApplicantID"); 13.            } 14.        } 15.    } 16.   17.    private int _postingID; 18.    public int PostingID 19.    { 20.        get { return _postingID; } 21.        set 22.        { 23.            if (_postingID != value) 24.            { 25.                _postingID = value; 26.                OnPropertyChanged("PostingID"); 27.            } 28.        } 29.    } 30.   31.    private string _body; 32.    public string Body 33.    { 34.        get { return _body; } 35.        set 36.        { 37.            if (_body != value) 38.            { 39.                _body = value; 40.                OnPropertyChanged("Body"); 41.            } 42.        } 43.    } 44.   45.    private int _interviewID; 46.    public int InterviewID 47.    { 48.        get { return _interviewID; } 49.        set 50.        { 51.            if (_interviewID != value) 52.            { 53.                _interviewID = value; 54.                OnPropertyChanged("InterviewID"); 55.            } 56.        } 57.    } 58.   59.    public override IAppointment Copy() 60.    { 61.        IAppointment appointment = new InterviewAppointment(); 62.        appointment.CopyFrom(this);             63.        return appointment; 64.    } 65.   66.    public override void CopyFrom(IAppointment other) 67.    {             68.        base.CopyFrom(other); 69.        var appointment = other as InterviewAppointment; 70.        if (appointment != null) 71.        { 72.            ApplicantID = appointment.ApplicantID; 73.            PostingID = appointment.PostingID; 74.            Body = appointment.Body; 75.            InterviewID = appointment.InterviewID; 76.        } 77.    } 78.} Nothing too exciting going on here, we just make sure that our custom fields are persisted (specifically set in CopyFrom at the bottom) and notifications are fired- otherwise this ends up exactly like the standard appointment as far as interactions, etc.  But if we've got custom appointment items... that also means we need to customize what our appointment dialog window will look like. Customizing the Edit Appointment Dialog This initially sounds a lot more intimidating than it really is.  The first step here depends on what you're dealing with for theming, but for ease of everything I went ahead and extracted my templates in Blend for RadScheduler so I could modify it as I pleased.  For the faint of heart, the RadScheduler template is a few thousand lines of goodness since there are some very complex things going on in that control.  I've gone ahead and trimmed down the template parts I don't need as much as possible, so what is left is all that is relevant to the Edit Appointment Dialog.  Here's the resulting Xaml, with line numbers, so I can explain further: 001.<UserControl.Resources> 002.    <!-- begin Necessary Windows 7 Theme Resources for EditAppointmentTemplate --> 003.    <helpers:DataContextProxy x:Key="DataContextProxy" /> 004.       005.    <telerik:Windows7Theme x:Key="Theme" /> 006.    <SolidColorBrush x:Key="DialogWindowBackground" 007.                     Color="White" /> 008.    <SolidColorBrush x:Key="CategorySelectorBorderBrush" 009.                     Color="#FFB1B1B1" /> 010.    <LinearGradientBrush x:Key="RadToolBar_InnerBackground" 011.                         EndPoint="0.5,1" 012.                         StartPoint="0.5,0"> 013.        <GradientStop Color="#FFFDFEFF" 014.                      Offset="0" /> 015.        <GradientStop Color="#FFDDE9F7" 016.                      Offset="1" /> 017.        <GradientStop Color="#FFE6F0FA" 018.                      Offset="0.5" /> 019.        <GradientStop Color="#FFDCE6F4" 020.                      Offset="0.5" /> 021.    </LinearGradientBrush> 022.    <Style x:Key="FormElementTextBlockStyle" 023.           TargetType="TextBlock"> 024.        <Setter Property="HorizontalAlignment" 025.                Value="Right" /> 026.        <Setter Property="VerticalAlignment" 027.                Value="Top" /> 028.        <Setter Property="Margin" 029.                Value="15, 15, 0, 2" /> 030.    </Style> 031.    <Style x:Key="FormElementStyle" 032.           TargetType="FrameworkElement"> 033.        <Setter Property="Margin" 034.                Value="10, 10, 0, 2" /> 035.    </Style> 036.    <SolidColorBrush x:Key="GenericShallowBorderBrush" 037.                     Color="#FF979994" /> 038.    <telerik:BooleanToVisibilityConverter x:Key="BooleanToVisibilityConverter" /> 039.    <telerikScheduler:ImportanceToBooleanConverter x:Key="ImportanceToBooleanConverter" /> 040.    <telerikScheduler:NullToVisibilityConverter x:Key="NullToVisibilityConverter" /> 041.    <telerikScheduler:InvertedNullToVisibilityConverter x:Key="InvertedNullToVisibilityConverter" /> 042.    <scheduler:ResourcesSeparatorConverter x:Key="ResourcesSeparatorConverter" /> 043.    <DataTemplate x:Key="IconDataEditTemplate"> 044.        <Image Source="/Telerik.Windows.Controls.Scheduler;component/Themes/Office/Images/cal.png" 045.               Margin="3,3,0,0" 046.               Width="16" 047.               Height="16" /> 048.    </DataTemplate> 049.    <DataTemplate x:Key="SingleSelectionTemplate"> 050.        <Grid VerticalAlignment="Stretch" 051.              HorizontalAlignment="Stretch"> 052.            <Grid.RowDefinitions> 053.                <RowDefinition Height="Auto" /> 054.            </Grid.RowDefinitions> 055.            <Grid.ColumnDefinitions> 056.                <ColumnDefinition Width="Auto" 057.                                  MinWidth="84" /> 058.                <ColumnDefinition Width="Auto" 059.                                  MinWidth="200" /> 060.            </Grid.ColumnDefinitions> 061.            <TextBlock x:Name="SelectionNameLabel" 062.                       Margin="0,13,4,2" 063.                       Text="{Binding ResourceType.DisplayName}" 064.                       Style="{StaticResource FormElementTextBlockStyle}" 065.                       Grid.Column="0" /> 066.            <telerikInput:RadComboBox ItemsSource="{Binding ResourceItems}" 067.                                      Width="185" 068.                                      Margin="5,10,20,2" 069.                                      HorizontalAlignment="Left" 070.                                      Grid.Column="1" 071.                                      ClearSelectionButtonVisibility="Visible" 072.                                      ClearSelectionButtonContent="Clear All" 073.                                      DisplayMemberPath="Resource.DisplayName" 074.                                      telerik:StyleManager.Theme="{StaticResource Theme}" 075.                                      SelectedItem="{Binding SelectedItem, Mode=TwoWay}" /> 076.        </Grid> 077.    </DataTemplate> 078.    <DataTemplate x:Key="MultipleSelectionTemplate"> 079.        <Grid VerticalAlignment="Stretch" 080.              HorizontalAlignment="Stretch"> 081.            <Grid.RowDefinitions> 082.                <RowDefinition Height="Auto" /> 083.            </Grid.RowDefinitions> 084.            <Grid.ColumnDefinitions> 085.                <ColumnDefinition Width="Auto" 086.                                  MinWidth="84" /> 087.                <ColumnDefinition Width="Auto" 088.                                  MinWidth="200" /> 089.            </Grid.ColumnDefinitions> 090.            <TextBlock x:Name="SelectionNameLabel" 091.                       Grid.Column="0" 092.                       Text="{Binding ResourceType.DisplayName}" 093.                       Margin="0,13,4,2" 094.                       Style="{StaticResource FormElementTextBlockStyle}" /> 095.            <telerikInput:RadComboBox Grid.Column="1" 096.                                      Width="185" 097.                                      HorizontalAlignment="Left" 098.                                      Margin="5,10,20,2" 099.                                      ItemsSource="{Binding ResourceItems}" 100.                                      SelectedIndex="{Binding SelectedIndex, Mode=TwoWay}" 101.                                      ClearSelectionButtonVisibility="Visible" 102.                                      ClearSelectionButtonContent="Clear All" 103.                                      telerik:StyleManager.Theme="{StaticResource Theme}"> 104.                <telerikInput:RadComboBox.ItemTemplate> 105.                    <DataTemplate> 106.                        <Grid HorizontalAlignment="Stretch" 107.                              VerticalAlignment="Stretch"> 108.                            <CheckBox VerticalAlignment="Center" 109.                                      HorizontalContentAlignment="Stretch" 110.                                      VerticalContentAlignment="Center" 111.                                      IsChecked="{Binding IsChecked, Mode=TwoWay}" 112.                                      Content="{Binding Resource.DisplayName}"> 113.                                <CheckBox.ContentTemplate> 114.                                    <DataTemplate> 115.                                        <TextBlock HorizontalAlignment="Stretch" 116.                                                   VerticalAlignment="Stretch" 117.                                                   Text="{Binding Content, RelativeSource={RelativeSource TemplatedParent}}" /> 118.                                    </DataTemplate> 119.                                </CheckBox.ContentTemplate> 120.                            </CheckBox> 121.                        </Grid> 122.                    </DataTemplate> 123.                </telerikInput:RadComboBox.ItemTemplate> 124.            </telerikInput:RadComboBox> 125.        </Grid> 126.    </DataTemplate> 127.    <scheduler:ResourceTypeTemplateSelector x:Key="ItemTemplateSelector" 128.                                            MultipleSelectionTemplate="{StaticResource MultipleSelectionTemplate}" 129.                                            SingleSelectionTemplate="{StaticResource SingleSelectionTemplate}" /> 130.    <!-- end Necessary Windows 7 Theme Resources for EditAppointmentTemplate -->  131.       132.    <ControlTemplate x:Key="EditAppointmentTemplate" 133.                     TargetType="telerikScheduler:AppointmentDialogWindow"> 134.        <StackPanel Background="{TemplateBinding Background}" 135.                    UseLayoutRounding="True"> 136.            <StackPanel Grid.Row="0" 137.                        Orientation="Horizontal" 138.                        Background="{StaticResource RadToolBar_InnerBackground}" 139.                        Grid.ColumnSpan="2" 140.                        Height="0"> 141.                <!-- Recurrence buttons --> 142.                <Border Margin="1,1,0,0" 143.                        Background="#50000000" 144.                        HorizontalAlignment="Left" 145.                        VerticalAlignment="Center" 146.                        Width="2" 147.                        Height="16"> 148.                    <Border Margin="0,0,1,1" 149.                            Background="#80FFFFFF" 150.                            HorizontalAlignment="Left" 151.                            Width="1" /> 152.                </Border> 153.                <Border Margin="1,1,0,0" 154.                        Background="#50000000" 155.                        HorizontalAlignment="Left" 156.                        VerticalAlignment="Center" 157.                        Width="2" 158.                        Height="16"> 159.                    <Border Margin="0,0,1,1" 160.                            Background="#80FFFFFF" 161.                            HorizontalAlignment="Left" 162.                            Width="1" /> 163.                </Border> 164.                <TextBlock telerik:LocalizationManager.ResourceKey="ShowAs" 165.                           VerticalAlignment="Center" 166.                           Margin="5,0,0,0" /> 167.                <telerikInput:RadComboBox ItemsSource="{TemplateBinding TimeMarkers}" 168.                                          Width="100" 169.                                          Height="20" 170.                                          VerticalAlignment="Center" 171.                                          Margin="5,0,0,0" 172.                                          ClearSelectionButtonVisibility="Visible" 173.                                          ClearSelectionButtonContent="Clear" 174.                                          SelectedItem="{Binding TimeMarker,RelativeSource={RelativeSource TemplatedParent},Mode=TwoWay}" 175.                                          telerik:StyleManager.Theme="{StaticResource Theme}"> 176.                    <telerikInput:RadComboBox.ItemTemplate> 177.                        <DataTemplate> 178.                            <StackPanel Orientation="Horizontal"> 179.                                <Rectangle Fill="{Binding TimeMarkerBrush}" 180.                                           Margin="2" 181.                                           Width="12" 182.                                           Height="12" /> 183.                                <TextBlock Text="{Binding TimeMarkerName}" 184.                                           Margin="2" /> 185.                            </StackPanel> 186.                        </DataTemplate> 187.                    </telerikInput:RadComboBox.ItemTemplate> 188.                </telerikInput:RadComboBox> 189.                <telerik:RadToggleButton x:Name="High" 190.                                         BorderThickness="0" 191.                                         Background="{StaticResource RadToolBar_InnerBackground}" 192.                                         DataContext="{TemplateBinding EditedAppointment}" 193.                                         telerik:StyleManager.Theme="{StaticResource Theme}" 194.                                         IsChecked="{Binding Importance,Mode=TwoWay, Converter={StaticResource ImportanceToBooleanConverter},ConverterParameter=High}" 195.                                         Margin="2,2,0,2" 196.                                         Width="23" 197.                                         Height="23" 198.                                         HorizontalContentAlignment="Center" 199.                                         ToolTipService.ToolTip="High importance" 200.                                         CommandParameter="High" 201.                                         Command="telerikScheduler:RadSchedulerCommands.SetAppointmentImportance"> 202.                    <StackPanel HorizontalAlignment="Center"> 203.                        <Path Stretch="Fill" 204.                              Height="10" 205.                              HorizontalAlignment="Center" 206.                              VerticalAlignment="Top" 207.                              Width="5.451" 208.                              Data="M200.39647,58.840393 C200.39337,58.336426 201.14566,57.683922 202.56244,57.684292 C204.06589,57.684685 204.73764,58.357765 204.72783,58.992363 C205.04649,61.795574 203.04713,64.181099 202.47388,66.133446 C201.93753,64.154961 199.9471,61.560352 200.39647,58.840393 z"> 209.                            <Path.Fill> 210.                                <LinearGradientBrush EndPoint="1.059,0.375" 211.                                                     StartPoint="-0.457,0.519"> 212.                                    <GradientStop Color="#FFFF0606" 213.                                                  Offset="0.609" /> 214.                                    <GradientStop Color="#FFBF0303" 215.                                                  Offset="0.927" /> 216.                                </LinearGradientBrush> 217.                            </Path.Fill> 218.                        </Path> 219.                        <Ellipse Height="3" 220.                                 HorizontalAlignment="Center" 221.                                 Margin="0,-1,0,0" 222.                                 VerticalAlignment="Top" 223.                                 Width="3"> 224.                            <Ellipse.Fill> 225.                                <RadialGradientBrush> 226.                                    <GradientStop Color="#FFFF0606" 227.                                                  Offset="0" /> 228.                                    <GradientStop Color="#FFBF0303" 229.                                                  Offset="1" /> 230.                                </RadialGradientBrush> 231.                            </Ellipse.Fill> 232.                        </Ellipse> 233.                    </StackPanel> 234.                </telerik:RadToggleButton> 235.                <telerik:RadToggleButton x:Name="Low" 236.                                         HorizontalContentAlignment="Center" 237.                                         BorderThickness="0" 238.                                         Background="{StaticResource RadToolBar_InnerBackground}" 239.                                         DataContext="{TemplateBinding EditedAppointment}" 240.                                         IsChecked="{Binding Importance,Mode=TwoWay, Converter={StaticResource ImportanceToBooleanConverter},ConverterParameter=Low}" 241.                                         Margin="0,2,0,2" 242.                                         Width="23" 243.                                         Height="23" 244.                                         ToolTipService.ToolTip="Low importance" 245.                                         CommandParameter="Low" 246.                                         telerik:StyleManager.Theme="{StaticResource Theme}" 247.                                         Command="telerikScheduler:RadSchedulerCommands.SetAppointmentImportance"> 248.                    <Path Stretch="Fill" 249.                          Height="12" 250.                          HorizontalAlignment="Center" 251.                          VerticalAlignment="Top" 252.                          Width="9" 253.                          Data="M222.40353,60.139881 L226.65768,60.139843 L226.63687,67.240196 L229.15347,67.240196 L224.37816,71.394943 L219.65274,67.240196 L222.37572,67.219345 z" 254.                          Stroke="#FF0365A7"> 255.                        <Path.Fill> 256.                            <LinearGradientBrush EndPoint="1.059,0.375" 257.                                                 StartPoint="-0.457,0.519"> 258.                                <GradientStop Color="#FFBBE4FF" /> 259.                                <GradientStop Color="#FF024572" 260.                                              Offset="0.836" /> 261.                                <GradientStop Color="#FF43ADF4" 262.                                              Offset="0.466" /> 263.                            </LinearGradientBrush> 264.                        </Path.Fill> 265.                    </Path> 266.                </telerik:RadToggleButton> 267.            </StackPanel > 268.            <Border DataContext="{TemplateBinding EditedAppointment}" 269.                    Background="{Binding Category.CategoryBrush}" 270.                    Visibility="{Binding Category,Converter={StaticResource NullToVisibilityConverter}}" 271.                    CornerRadius="3" 272.                    Height="20" 273.                    Margin="5,10,5,0"> 274.                <TextBlock Text="{Binding Category.DisplayName}" 275.                           VerticalAlignment="Center" 276.                           Margin="5,0,0,0" /> 277.            </Border> 278.            <Grid VerticalAlignment="Stretch" 279.                  HorizontalAlignment="Stretch" 280.                  DataContext="{TemplateBinding EditedAppointment}" 281.                  Background="{TemplateBinding Background}"> 282.                <Grid.RowDefinitions> 283.                    <RowDefinition Height="Auto" /> 284.                    <RowDefinition Height="Auto" /> 285.                    <RowDefinition Height="Auto" /> 286.                    <RowDefinition Height="Auto" /> 287.                    <RowDefinition Height="Auto" /> 288.                    <RowDefinition Height="Auto" /> 289.                    <RowDefinition Height="Auto" /> 290.                    <RowDefinition Height="Auto" /> 291.                    <RowDefinition Height="Auto" /> 292.                    <RowDefinition Height="Auto" /> 293.                </Grid.RowDefinitions> 294.                <Grid.ColumnDefinitions> 295.                    <ColumnDefinition Width="Auto" 296.                                      MinWidth="100" /> 297.                    <ColumnDefinition Width="Auto" 298.                                      MinWidth="200" /> 299.                </Grid.ColumnDefinitions> 300.                <!-- Subject --> 301.                <TextBlock x:Name="SubjectLabel" 302.                           Grid.Row="0" 303.                           Grid.Column="0" 304.                           Margin="0,15,0,2" 305.                           telerik:LocalizationManager.ResourceKey="Subject" 306.                           Style="{StaticResource FormElementTextBlockStyle}" /> 307.                <TextBox x:Name="Subject" 308.                         Grid.Row="0" 309.                         Grid.Column="1" 310.                         MinHeight="22" 311.                         Padding="4 2" 312.                         Width="340" 313.                         HorizontalAlignment="Left" 314.                         Text="{Binding Subject, Mode=TwoWay}" 315.                         MaxLength="255" 316.                         telerik:StyleManager.Theme="{StaticResource Theme}" 317.                         Margin="10,12,20,2" /> 318.                <!-- Description --> 319.                <TextBlock x:Name="DescriptionLabel" 320.                           Grid.Row="1" 321.                           Grid.Column="0" 322.                           Margin="0,13,0,2" 323.                           telerik:LocalizationManager.ResourceKey="Body" 324.                           Style="{StaticResource FormElementTextBlockStyle}" /> 325.                <TextBox x:Name="Body" 326.                         VerticalAlignment="top" 327.                         Grid.Row="1" 328.                         Grid.Column="1" 329.                         Height="Auto" 330.                         MaxHeight="82" 331.                         Width="340" 332.                         HorizontalAlignment="Left" 333.                         MinHeight="22" 334.                         Padding="4 2" 335.                         TextWrapping="Wrap" 336.                         telerik:StyleManager.Theme="{StaticResource Theme}" 337.                         Text="{Binding Body, Mode=TwoWay}" 338.                         AcceptsReturn="true" 339.                         Margin="10,10,20,2" 340.                         HorizontalScrollBarVisibility="Auto" 341.                         VerticalScrollBarVisibility="Auto" /> 342.                <!-- Start/End date --> 343.                <TextBlock x:Name="StartDateLabel" 344.                           Grid.Row="2" 345.                           Grid.Column="0" 346.                           Margin="0,13,0,2" 347.                           telerik:LocalizationManager.ResourceKey="StartTime" 348.                           Style="{StaticResource FormElementTextBlockStyle}" /> 349.                <telerikScheduler:DateTimePicker x:Name="StartDateTime" 350.                                                 Height="22" 351.                                                 Grid.Row="2" 352.                                                 Grid.Column="1" 353.                                                 HorizontalAlignment="Left" 354.                                                 Margin="10,10,20,2" 355.                                                 Style="{StaticResource FormElementStyle}" 356.                                                 SelectedDateTime="{Binding Start, Mode=TwoWay}" 357.                                                 telerikScheduler:StartEndDatePicker.EndPicker="{Binding ElementName=EndDateTime}" 358.                                                 IsTabStop="False" 359.                                                 IsEnabled="False" /> 360.                <TextBlock x:Name="EndDateLabel" 361.                           Grid.Row="3" 362.                           Grid.Column="0" 363.                           Margin="0,13,0,2" 364.                           telerik:LocalizationManager.ResourceKey="EndTime" 365.                           Style="{StaticResource FormElementTextBlockStyle}" /> 366.                <telerikScheduler:DateTimePicker x:Name="EndDateTime" 367.                                                 Height="22" 368.                                                 Grid.Row="3" 369.                                                 Grid.Column="1" 370.                                                 HorizontalAlignment="Left" 371.                                                 Margin="10,10,20,2" 372.                                                 Style="{StaticResource FormElementStyle}" 373.                                                 IsTabStop="False" 374.                                                 IsEnabled="False" 375.                                                 SelectedDateTime="{Binding End, Mode=TwoWay}" /> 376.                <!-- Is-all-day selector --> 377.                <CheckBox x:Name="AllDayEventCheckbox" 378.                          IsChecked="{Binding IsAllDayEvent, Mode=TwoWay}" 379.                          Grid.Row="4" 380.                          Grid.Column="1" 381.                          Margin="10,10,20,2" 382.                          HorizontalAlignment="Left" 383.                          telerik:StyleManager.Theme="{StaticResource Theme}" 384.                          telerik:LocalizationManager.ResourceKey="AllDayEvent"> 385.                    <telerik:CommandManager.InputBindings> 386.                        <telerik:InputBindingCollection> 387.                            <telerik:MouseBinding Command="telerikScheduler:RadSchedulerCommands.ChangeTimePickersVisibility" 388.                                                  Gesture="LeftClick" /> 389.                        </telerik:InputBindingCollection> 390.                    </telerik:CommandManager.InputBindings> 391.                </CheckBox> 392.                <Grid Grid.Row="5" 393.                      Grid.ColumnSpan="2"> 394.                    <Grid.ColumnDefinitions> 395.                        <ColumnDefinition Width="Auto" 396.                                          MinWidth="100" /> 397.                        <ColumnDefinition Width="Auto" 398.                                          MinWidth="200" /> 399.                    </Grid.ColumnDefinitions> 400.                    <Grid.RowDefinitions> 401.                        <RowDefinition Height="Auto" /> 402.                        <RowDefinition Height="Auto" /> 403.                    </Grid.RowDefinitions> 404.                    <TextBlock Text="Applicant" 405.                               Margin="0,13,0,2" 406.                               Style="{StaticResource FormElementTextBlockStyle}" /> 407.                    <telerikInput:RadComboBox IsEditable="False" 408.                                              Grid.Column="1" 409.                                              Height="24" 410.                                              VerticalAlignment="Center" 411.                                              ItemsSource="{Binding Source={StaticResource DataContextProxy}, Path=DataSource.ApplicantList}" 412.                                              SelectedValue="{Binding ApplicantID, Mode=TwoWay}" 413.                                              SelectedValuePath="ApplicantID" 414.                                              DisplayMemberPath="FirstName" /> 415.                       416.                    <TextBlock Text="Job" 417.                               Margin="0,13,0,2" 418.                               Grid.Row="1" 419.                               Style="{StaticResource FormElementTextBlockStyle}" /> 420.                    <telerikInput:RadComboBox IsEditable="False" 421.                                              Grid.Column="1" 422.                                              Grid.Row="1" 423.                                              Height="24" 424.                                              VerticalAlignment="Center" 425.                                              ItemsSource="{Binding Source={StaticResource DataContextProxy}, Path=DataSource.JobsList}" 426.                                              SelectedValue="{Binding PostingID, Mode=TwoWay}" 427.                                              SelectedValuePath="PostingID" 428.                                              DisplayMemberPath="JobTitle"/> 429.                </Grid> 430.                    <!-- Resources --> 431.                <Grid x:Name="ResourcesLayout" 432.                      Grid.Row="7" 433.                      Grid.Column="0" 434.                      Grid.ColumnSpan="2" 435.                      MaxHeight="130" 436.                      Margin="20,5,20,0"> 437.                    <Border Margin="0" 438.                            BorderThickness="1" 439.                            BorderBrush="{StaticResource GenericShallowBorderBrush}" 440.                            Visibility="{Binding ElementName=ResourcesScrollViewer, Path=ComputedVerticalScrollBarVisibility}"></Border> 441.                    <ScrollViewer x:Name="ResourcesScrollViewer" 442.                                  IsTabStop="false" 443.                                  Grid.Row="6" 444.                                  Grid.Column="0" 445.                                  Grid.ColumnSpan="2" 446.                                  Margin="1" 447.                                  telerik:StyleManager.Theme="{StaticResource Theme}" 448.                                  VerticalScrollBarVisibility="Auto"> 449.                        <scheduler:ResourcesItemsControl x:Name="PART_Resources" 450.                                                         HorizontalAlignment="Left" 451.                                                         Padding="0,2,0,5" 452.                                                         IsTabStop="false" 453.                                                         ItemsSource="{TemplateBinding ResourceTypeModels}" 454.                                                         ItemTemplateSelector="{StaticResource ItemTemplateSelector}" /> 455.                    </ScrollViewer> 456.                </Grid> 457.                <StackPanel x:Name="FooterControls" 458.                            Margin="5 10 10 10" 459.                            Grid.Row="8" 460.                            Grid.Column="1" 461.                            HorizontalAlignment="Left" 462.                            Orientation="Horizontal"> 463.                    <telerik:RadButton x:Name="OKButton" 464.                                       Margin="5" 465.                                       Padding="10 0" 466.                                       MinWidth="80" 467.                                       Command="telerikScheduler:RadSchedulerCommands.SaveAppointment" 468.                                       telerik:StyleManager.Theme="{StaticResource Theme}" 469.                                       telerikNavigation:RadWindow.ResponseButton="Accept" 470.                                       telerik:LocalizationManager.ResourceKey="SaveAndCloseCommandText"> 471.                    </telerik:RadButton> 472.                    <telerik:RadButton x:Name="CancelButton" 473.                                       Margin="5" 474.                                       Padding="10 0" 475.                                       MinWidth="80" 476.                                       telerik:LocalizationManager.ResourceKey="Cancel" 477.                                       telerik:StyleManager.Theme="{StaticResource Theme}" 478.                                       telerikNavigation:RadWindow.ResponseButton="Cancel" 479.                                       Command="telerik:WindowCommands.Close"> 480.                    </telerik:RadButton> 481.                </StackPanel> 482.            </Grid> 483.            <vsm:VisualStateManager.VisualStateGroups> 484.                <vsm:VisualStateGroup x:Name="RecurrenceRuleState"> 485.                    <vsm:VisualState x:Name="RecurrenceRuleIsNull"> 486.                        <Storyboard> 487.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="StartDateTime" 488.                                                           Storyboard.TargetProperty="IsEnabled" 489.                                                           Duration="0"> 490.                                <DiscreteObjectKeyFrame KeyTime="0" 491.                                                        Value="True" /> 492.                            </ObjectAnimationUsingKeyFrames> 493.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="EndDateTime" 494.                                                           Storyboard.TargetProperty="IsEnabled" 495.                                                           Duration="0"> 496.                                <DiscreteObjectKeyFrame KeyTime="0" 497.                                                        Value="True" /> 498.                            </ObjectAnimationUsingKeyFrames> 499.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="AllDayEventCheckbox" 500.                                                           Storyboard.TargetProperty="IsEnabled" 501.                                                           Duration="0"> 502.                                <DiscreteObjectKeyFrame KeyTime="0" 503.                                                        Value="True" /> 504.                            </ObjectAnimationUsingKeyFrames> 505.                        </Storyboard> 506.                    </vsm:VisualState> 507.                    <vsm:VisualState x:Name="RecurrenceRuleIsNotNull"> 508.                        <Storyboard> 509.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="StartDateTime" 510.                                                           Storyboard.TargetProperty="IsEnabled" 511.                                                           Duration="0"> 512.                                <DiscreteObjectKeyFrame KeyTime="0" 513.                                                        Value="False" /> 514.                            </ObjectAnimationUsingKeyFrames> 515.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="EndDateTime" 516.                                                           Storyboard.TargetProperty="IsEnabled" 517.                                                           Duration="0"> 518.                                <DiscreteObjectKeyFrame KeyTime="0" 519.                                                        Value="False" /> 520.                            </ObjectAnimationUsingKeyFrames> 521.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="AllDayEventCheckbox" 522.                                                           Storyboard.TargetProperty="IsEnabled" 523.                                                           Duration="0"> 524.                                <DiscreteObjectKeyFrame KeyTime="0" 525.                                                        Value="False" /> 526.                            </ObjectAnimationUsingKeyFrames> 527.                        </Storyboard> 528.                    </vsm:VisualState> 529.                </vsm:VisualStateGroup> 530.            </vsm:VisualStateManager.VisualStateGroups> 531.        </StackPanel> 532.    </ControlTemplate> 533.    <DataTemplate x:Key="AppointmentDialogWindowHeaderDataTemplate"> 534.        <StackPanel Orientation="Horizontal" 535.                    MaxWidth="400"> 536.            <TextBlock telerik:LocalizationManager.ResourceKey="Event" 537.                       Visibility="{Binding Appointment.IsAllDayEvent, Converter={StaticResource BooleanToVisibilityConverter}}" /> 538.            <TextBlock telerik:LocalizationManager.ResourceKey="Appointment" 539.                       Visibility="{Binding Appointment.IsAllDayEvent, Converter={StaticResource InvertedBooleanToVisibilityConverter}}" /> 540.            <TextBlock Text=" - " /> 541.            <TextBlock x:Name="SubjectTextBlock" 542.                       Visibility="{Binding Appointment.Subject, Converter={StaticResource NullToVisibilityConverter}}" 543.                       Text="{Binding Appointment.Subject}" /> 544.            <TextBlock telerik:LocalizationManager.ResourceKey="Untitled" 545.                       Visibility="{Binding Appointment.Subject, Converter={StaticResource InvertedNullToVisibilityConverter}}" /> 546.        </StackPanel> 547.    </DataTemplate> 548.    <Style x:Key="EditAppointmentStyle" 549.           TargetType="telerikScheduler:AppointmentDialogWindow"> 550.        <Setter Property="IconTemplate" 551.                Value="{StaticResource IconDataEditTemplate}" /> 552.        <Setter Property="HeaderTemplate" 553.                Value="{StaticResource AppointmentDialogWindowHeaderDataTemplate}" /> 554.        <Setter Property="Background" 555.                Value="{StaticResource DialogWindowBackground}" /> 556.        <Setter Property="Template" 557.                Value="{StaticResource EditAppointmentTemplate}" /> 558.    </Style> 559.</UserControl.Resources> The first line there is the DataContextProxy I mentioned previously- we use that again to work a bit of magic in this template. Where we start getting into the dialog in question is line 132, but line 407 is where things start getting interesting.  The ItemsSource is pointing at a list that exists in my ViewModel (or code-behind, if it is used as a DataContext), the SelectedValue is the item I am actually binding from the applicant (note the TwoWay binding), and SelectedValuePath and DisplayMemberPath ensure the proper applicant is being displayed from the collection.  You will also see similar starting on line 420 where I do the same for the Jobs we'll be displaying. Just to wrap-up the Xaml, here's the RadScheduler declaraction that ties this all together and will be the main focus of our view: 01.<telerikScheduler:RadScheduler x:Name="xJobsScheduler" 02.                  Grid.Row="1" 03.                  Grid.Column="1" 04.                  Width="800" 05.                  MinWidth="600" 06.                  Height="500" 07.                  MinHeight="300" 08.                  AppointmentsSource="{Binding Interviews}" 09.                  EditAppointmentStyle="{StaticResource EditAppointmentStyle}" 10.                  command:AppointmentAddedEventClass.Command="{Binding AddAppointmentCommand}" 11.                  command:ApptCreatedEventClass.Command="{Binding ApptCreatingCommand}" 12.                  command:ApptEditedEventClass.Command="{Binding ApptEditedCommand}" 13.                  command:ApptDeletedEventClass.Command="{Binding ApptDeletedCommand}"> 14.</telerikScheduler:RadScheduler> Now, we get to the ViewModel and what it takes to get that rigged up.  And for those of you who remember the jobs post, those command:s in the Xaml are pointing to attached behavior commands that reproduce the respective events.  This becomes very handy when we're setting up the code-behind version. ;) ViewModel I've been liking this approach so far, so I'm going to put the entire ViewModel here and then go into the lines of interest.  Of course, feel free to ask me questions about anything that isn't clear (by line number, ideally) so I can help out if I have missed anything important: 001.public class SchedulerViewModel : ViewModelBase 002.{ 003.    private readonly IEventAggregator eventAggregator; 004.    private readonly IRegionManager regionManager; 005.   006.    public RecruitingContext context; 007.   008.    private ObservableItemCollection<InterviewAppointment> _interviews = new ObservableItemCollection<InterviewAppointment>(); 009.    public ObservableItemCollection<InterviewAppointment> Interviews 010.    { 011.        get { return _interviews; } 012.        set 013.        { 014.            if (_interviews != value) 015.            { 016.                _interviews = value; 017.                NotifyChanged("Interviews"); 018.            } 019.        } 020.    } 021.   022.    private QueryableCollectionView _jobsList; 023.    public QueryableCollectionView JobsList 024.    { 025.        get { return this._jobsList; } 026.        set 027.        { 028.            if (this._jobsList != value) 029.            { 030.                this._jobsList = value; 031.                this.NotifyChanged("JobsList"); 032.            } 033.        } 034.    } 035.   036.    private QueryableCollectionView _applicantList; 037.    public QueryableCollectionView ApplicantList 038.    { 039.        get { return _applicantList; } 040.        set 041.        { 042.            if (_applicantList != value) 043.            { 044.                _applicantList = value; 045.                NotifyChanged("ApplicantList"); 046.            } 047.        } 048.    } 049.   050.    public DelegateCommand<object> AddAppointmentCommand { get; set; } 051.    public DelegateCommand<object> ApptCreatingCommand { get; set; } 052.    public DelegateCommand<object> ApptEditedCommand { get; set; } 053.    public DelegateCommand<object> ApptDeletedCommand { get; set; } 054.   055.    public SchedulerViewModel(IEventAggregator eventAgg, IRegionManager regionmanager) 056.    { 057.        // set Unity items 058.        this.eventAggregator = eventAgg; 059.        this.regionManager = regionmanager; 060.   061.        // load our context 062.        context = new RecruitingContext(); 063.        LoadOperation<Interview> loadOp = context.Load(context.GetInterviewsQuery()); 064.        loadOp.Completed += new EventHandler(loadOp_Completed); 065.   066.        this._jobsList = new QueryableCollectionView(context.JobPostings); 067.        context.Load(context.GetJobPostingsQuery()); 068.   069.        this._applicantList = new QueryableCollectionView(context.Applicants); 070.        context.Load(context.GetApplicantsQuery()); 071.   072.        AddAppointmentCommand = new DelegateCommand<object>(this.AddAppt); 073.        ApptCreatingCommand = new DelegateCommand<object>(this.ApptCreating); 074.        ApptEditedCommand = new DelegateCommand<object>(this.ApptEdited); 075.        ApptDeletedCommand = new DelegateCommand<object>(this.ApptDeleted); 076.   077.    } 078.   079.    void loadOp_Completed(object sender, EventArgs e) 080.    { 081.        LoadOperation loadop = sender as LoadOperation; 082.   083.        foreach (var ent in loadop.Entities) 084.        { 085.            _interviews.Add(EntityToAppointment(ent as Interview)); 086.        } 087.    } 088.   089.    #region Appointment Adding 090.   091.    public void AddAppt(object obj) 092.    { 093.        // now we have a new InterviewAppointment to add to our QCV :) 094.        InterviewAppointment newInterview = obj as InterviewAppointment; 095.   096.        this.context.Interviews.Add(AppointmentToEntity(newInterview)); 097.        this.context.SubmitChanges((s) => 098.        { 099.            ActionHistory myAction = new ActionHistory(); 100.            myAction.InterviewID = newInterview.InterviewID; 101.            myAction.PostingID = newInterview.PostingID; 102.            myAction.ApplicantID = newInterview.ApplicantID; 103.            myAction.Description = String.Format("Interview with {0} has been created by {1}", newInterview.ApplicantID.ToString(), "default user"); 104.            myAction.TimeStamp = DateTime.Now; 105.            eventAggregator.GetEvent<AddActionEvent>().Publish(myAction); 106.        } 107.            , null); 108.    } 109.   110.    public void ApptCreating(object obj) 111.    { 112.        // handled in the behavior, just a placeholder to ensure it runs :) 113.    } 114.   115.    #endregion 116.   117.    #region Appointment Editing 118.   119.    public void ApptEdited(object obj) 120.    { 121.        Interview editedInterview = (from x in context.Interviews 122.                            where x.InterviewID == (obj as InterviewAppointment).InterviewID 123.                            select x).SingleOrDefault(); 124.   125.        CopyAppointmentEdit(editedInterview, obj as InterviewAppointment); 126.   127.        context.SubmitChanges((s) => { 128.            ActionHistory myAction = new ActionHistory(); 129.            myAction.InterviewID = editedInterview.InterviewID; 130.            myAction.PostingID = editedInterview.PostingID; 131.            myAction.ApplicantID = editedInterview.ApplicantID; 132.            myAction.Description = String.Format("Interview with {0} has been modified by {1}", editedInterview.ApplicantID.ToString(), "default user"); 133.            myAction.TimeStamp = DateTime.Now; 134.            eventAggregator.GetEvent<AddActionEvent>().Publish(myAction); } 135.            , null); 136.    } 137.   138.    #endregion 139.   140.    #region Appointment Deleting 141.   142.    public void ApptDeleted(object obj) 143.    { 144.        Interview deletedInterview = (from x in context.Interviews 145.                                      where x.InterviewID == (obj as InterviewAppointment).InterviewID 146.                                      select x).SingleOrDefault(); 147.   148.        context.Interviews.Remove(deletedInterview); 149.        context.SubmitChanges((s) => 150.        { 151.            ActionHistory myAction = new ActionHistory(); 152.            myAction.InterviewID = deletedInterview.InterviewID; 153.            myAction.PostingID = deletedInterview.PostingID; 154.            myAction.ApplicantID = deletedInterview.ApplicantID; 155.            myAction.Description = String.Format("Interview with {0} has been deleted by {1}", deletedInterview.ApplicantID.ToString(), "default user"); 156.            myAction.TimeStamp = DateTime.Now; 157.            eventAggregator.GetEvent<AddActionEvent>().Publish(myAction); 158.        } 159.            , null); 160.    } 161.   162.    #endregion 163.   164.    #region Appointment Helpers :) 165.   166.    public Interview AppointmentToEntity(InterviewAppointment ia) 167.    { 168.        Interview newInterview = new Interview(); 169.        newInterview.Subject = ia.Subject; 170.        newInterview.Body = ia.Body; 171.        newInterview.Start = ia.Start; 172.        newInterview.End = ia.End; 173.        newInterview.ApplicantID = ia.ApplicantID; 174.        newInterview.PostingID = ia.PostingID; 175.        newInterview.InterviewID = ia.InterviewID; 176.   177.        return newInterview; 178.    } 179.   180.    public InterviewAppointment EntityToAppointment(Interview ia) 181.    { 182.        InterviewAppointment newInterview = new InterviewAppointment(); 183.        newInterview.Subject = ia.Subject; 184.        newInterview.Body = ia.Body; 185.        newInterview.Start = ia.Start; 186.        newInterview.End = ia.End; 187.        newInterview.ApplicantID = ia.ApplicantID; 188.        newInterview.PostingID = ia.PostingID; 189.        newInterview.InterviewID = ia.InterviewID; 190.   191.        return newInterview; 192.    } 193.   194.    public void CopyAppointmentEdit(Interview entityInterview, InterviewAppointment appointmentInterview) 195.    { 196.        entityInterview.Subject = appointmentInterview.Subject; 197.        entityInterview.Body = appointmentInterview.Body; 198.        entityInterview.Start = appointmentInterview.Start; 199.        entityInterview.End = appointmentInterview.End; 200.        entityInterview.ApplicantID = appointmentInterview.ApplicantID; 201.        entityInterview.PostingID = appointmentInterview.PostingID; 202.    } 203.   204.    #endregion 205.} One thing we're doing here which you won't see in any of the other ViewModels is creating a duplicate collection.  I know this is something which will be fixed down the line for using RadScheduler, simplifying this process, but with WCF RIA changing as it does I wanted to ensure functionality would remain consistent as I continued development on this application.  So, I do a little bit of duplication, but for the greater good.  This all takes place starting on line 79, so for every entity that comes back we add it to the collection that is bound to RadScheduler.  Otherwise, the DelegateCommands that you see correspond directly to the events they are named after.  In each case, rather than sending over the full event arguments, I just send in the appointment in question (coming through as the object obj in all cases) so I can add (line 91), edit (line 119), and delete appointments (line 142) like normal.  This just ensures they get updated back to my database.  Also, the one bit of code you won't see is for the Appointment Creating (line 110) event- that is because in the command I've created I simply make the replacement I need to: 1.void element_AppointmentCreating(object sender, AppointmentCreatingEventArgs e) 2.{ 3.    e.NewAppointment = new InterviewAppointment(); 4.    base.ExecuteCommand(); 5.} And the ViewModel is none the wiser, the appointments just work as far as it is concerned since as they are created they become InterviewAppointments.  End result?  I've customized my EditAppointmentDialog as follows: And adding, editing, and deleting appointments works like a charm.  I can even 'edit' by moving appointments around RadScheduler, so as they are dropped into a timeslot they perform their full edit routine and things get updated. And then, the Code-Behind Version Perhaps the thing I like the most about doing one then the other is I get to steal 90% or more of the code from the MVVM version.  For example, the only real changes to the Code-Behind Xaml file exist in the control declaration, in which I use events instead of attached-behavior-event-commands: 01.<telerikScheduler:RadScheduler x:Name="xJobsScheduler" 02.                  Grid.Row="1" 03.                  Grid.Column="1" 04.                  Width="800" 05.                  MinWidth="600" 06.                  Height="500" 07.                  MinHeight="300" 08.                  EditAppointmentStyle="{StaticResource EditAppointmentStyle}" 09.                  AppointmentAdded="xJobsScheduler_AppointmentAdded" 10.                  AppointmentCreating="xJobsScheduler_AppointmentCreating" 11.                  AppointmentEdited="xJobsScheduler_AppointmentEdited" 12.                  AppointmentDeleted="xJobsScheduler_AppointmentDeleted"> 13.</telerikScheduler:RadScheduler> Easy, right?  Otherwise, all the same styling in UserControl.Resources was re-used, right down to the DataContextProxy that lets us bind to a collection from our viewmodel (in this case, our code-behind) to use within the DataTemplate.  The code conversion gets even easier, as I could literally copy and paste almost everything from the ViewModel to my Code-Behind, just a matter of pasting the right section into the right event.  Here's the code-behind as proof: 001.public partial class SchedulingView : UserControl, INotifyPropertyChanged 002.{ 003.    public RecruitingContext context; 004.   005.    private QueryableCollectionView _jobsList; 006.    public QueryableCollectionView JobsList 007.    { 008.        get { return this._jobsList; } 009.        set 010.        { 011.            if (this._jobsList != value) 012.            { 013.                this._jobsList = value; 014.                this.NotifyChanged("JobsList"); 015.            } 016.        } 017.    } 018.   019.    private QueryableCollectionView _applicantList; 020.    public QueryableCollectionView ApplicantList 021.    { 022.        get { return _applicantList; } 023.        set 024.        { 025.            if (_applicantList != value) 026.            { 027.                _applicantList = value; 028.                NotifyChanged("ApplicantList"); 029.            } 030.        } 031.    } 032.   033.    private ObservableItemCollection<InterviewAppointment> _interviews = new ObservableItemCollection<InterviewAppointment>(); 034.    public ObservableItemCollection<InterviewAppointment> Interviews 035.    { 036.        get { return _interviews; } 037.        set 038.        { 039.            if (_interviews != value) 040.            { 041.                _interviews = value; 042.                NotifyChanged("Interviews"); 043.            } 044.        } 045.    } 046.   047.    public SchedulingView() 048.    { 049.        InitializeComponent(); 050.   051.        this.DataContext = this; 052.   053.        this.Loaded += new RoutedEventHandler(SchedulingView_Loaded); 054.    } 055.   056.    void SchedulingView_Loaded(object sender, RoutedEventArgs e) 057.    { 058.        this.xJobsScheduler.AppointmentsSource = Interviews; 059.   060.        context = new RecruitingContext(); 061.           062.        LoadOperation loadop = context.Load(context.GetInterviewsQuery()); 063.        loadop.Completed += new EventHandler(loadop_Completed); 064.   065.        this._applicantList = new QueryableCollectionView(context.Applicants); 066.        context.Load(context.GetApplicantsQuery()); 067.   068.        this._jobsList = new QueryableCollectionView(context.JobPostings); 069.        context.Load(context.GetJobPostingsQuery()); 070.    } 071.   072.    void loadop_Completed(object sender, EventArgs e) 073.    { 074.        LoadOperation loadop = sender as LoadOperation; 075.   076.        _interviews.Clear(); 077.   078.        foreach (var ent in loadop.Entities) 079.        { 080.            _interviews.Add(EntityToAppointment(ent as Interview)); 081.        } 082.    } 083.   084.    private void xJobsScheduler_AppointmentAdded(object sender, Telerik.Windows.Controls.AppointmentAddedEventArgs e) 085.    { 086.        // now we have a new InterviewAppointment to add to our QCV :) 087.        InterviewAppointment newInterview = e.Appointment as InterviewAppointment; 088.   089.        this.context.Interviews.Add(AppointmentToEntity(newInterview)); 090.        this.context.SubmitChanges((s) => 091.        { 092.            ActionHistory myAction = new ActionHistory(); 093.            myAction.InterviewID = newInterview.InterviewID; 094.            myAction.PostingID = newInterview.PostingID; 095.            myAction.ApplicantID = newInterview.ApplicantID; 096.            myAction.Description = String.Format("Interview with {0} has been created by {1}", newInterview.ApplicantID.ToString(), "default user"); 097.            myAction.TimeStamp = DateTime.Now; 098.            context.ActionHistories.Add(myAction); 099.            context.SubmitChanges(); 100.        } 101.            , null); 102.    } 103.   104.    private void xJobsScheduler_AppointmentCreating(object sender, Telerik.Windows.Controls.AppointmentCreatingEventArgs e) 105.    { 106.        e.NewAppointment = new InterviewAppointment(); 107.    } 108.   109.    private void xJobsScheduler_AppointmentEdited(object sender, Telerik.Windows.Controls.AppointmentEditedEventArgs e) 110.    { 111.        Interview editedInterview = (from x in context.Interviews 112.                                     where x.InterviewID == (e.Appointment as InterviewAppointment).InterviewID 113.                                     select x).SingleOrDefault(); 114.   115.        CopyAppointmentEdit(editedInterview, e.Appointment as InterviewAppointment); 116.   117.        context.SubmitChanges((s) => 118.        { 119.            ActionHistory myAction = new ActionHistory(); 120.            myAction.InterviewID = editedInterview.InterviewID; 121.            myAction.PostingID = editedInterview.PostingID; 122.            myAction.ApplicantID = editedInterview.ApplicantID; 123.            myAction.Description = String.Format("Interview with {0} has been modified by {1}", editedInterview.ApplicantID.ToString(), "default user"); 124.            myAction.TimeStamp = DateTime.Now; 125.            context.ActionHistories.Add(myAction); 126.            context.SubmitChanges(); 127.        } 128.            , null); 129.    } 130.   131.    private void xJobsScheduler_AppointmentDeleted(object sender, Telerik.Windows.Controls.AppointmentDeletedEventArgs e) 132.    { 133.        Interview deletedInterview = (from x in context.Interviews 134.                                      where x.InterviewID == (e.Appointment as InterviewAppointment).InterviewID 135.                                      select x).SingleOrDefault(); 136.   137.        context.Interviews.Remove(deletedInterview); 138.        context.SubmitChanges((s) => 139.        { 140.            ActionHistory myAction = new ActionHistory(); 141.            myAction.InterviewID = deletedInterview.InterviewID; 142.            myAction.PostingID = deletedInterview.PostingID; 143.            myAction.ApplicantID = deletedInterview.ApplicantID; 144.            myAction.Description = String.Format("Interview with {0} has been deleted by {1}", deletedInterview.ApplicantID.ToString(), "default user"); 145.            myAction.TimeStamp = DateTime.Now; 146.            context.ActionHistories.Add(myAction); 147.            context.SubmitChanges(); 148.        } 149.            , null); 150.    } 151.   152.    #region Appointment Helpers :) 153.   154.    public Interview AppointmentToEntity(InterviewAppointment ia) 155.    { 156.        Interview newInterview = new Interview(); 157.        newInterview.Subject = ia.Subject; 158.        newInterview.Body = ia.Body; 159.        newInterview.Start = ia.Start; 160.        newInterview.End = ia.End; 161.        newInterview.ApplicantID = ia.ApplicantID; 162.        newInterview.PostingID = ia.PostingID; 163.        newInterview.InterviewID = ia.InterviewID; 164.   165.        return newInterview; 166.    } 167.   168.    public InterviewAppointment EntityToAppointment(Interview ia) 169.    { 170.        InterviewAppointment newInterview = new InterviewAppointment(); 171.        newInterview.Subject = ia.Subject; 172.        newInterview.Body = ia.Body; 173.        newInterview.Start = ia.Start; 174.        newInterview.End = ia.End; 175.        newInterview.ApplicantID = ia.ApplicantID; 176.        newInterview.PostingID = ia.PostingID; 177.        newInterview.InterviewID = ia.InterviewID; 178.   179.        return newInterview; 180.    } 181.   182.    public void CopyAppointmentEdit(Interview entityInterview, InterviewAppointment appointmentInterview) 183.    { 184.        entityInterview.Subject = appointmentInterview.Subject; 185.        entityInterview.Body = appointmentInterview.Body; 186.        entityInterview.Start = appointmentInterview.Start; 187.        entityInterview.End = appointmentInterview.End; 188.        entityInterview.ApplicantID = appointmentInterview.ApplicantID; 189.        entityInterview.PostingID = appointmentInterview.PostingID; 190.    } 191.   192.    #endregion 193.   194.    #region INotifyPropertyChanged Members 195.   196.    public event PropertyChangedEventHandler PropertyChanged; 197.   198.    public void NotifyChanged(string propertyName) 199.    { 200.        if (string.IsNullOrEmpty(propertyName)) 201.            throw new ArgumentException("propertyName"); 202.   203.        PropertyChanged(this, new PropertyChangedEventArgs(propertyName)); 204.    } 205.   206.    #endregion 207.} Nice... right? :) One really important thing to note as well.  See on line 51 where I set the DataContext before the Loaded event?  This is super important, as if you don't have this set before the usercontrol is loaded, the DataContextProxy has no context to use and your EditAppointmentDialog Job/Applicant dropdowns will be blank and empty.  Trust me on this, took a little bit of debugging to figure out that by setting the DataContext post-loaded would only lead to disaster and frustration.  Otherwise, the only other real difference is that instead of sending an ActionHistory item through an event to get added to the database and saved, I do those right in the callback from submitting.  The Result Again, I only have to post one picture because these bad boys used nearly identical code for both the MVVM and the code-behind views, so our end result is... So what have we learned here today?  One, for the most part this MVVM thing is somewhat easy.  Yeah, you sometimes have to write a bunch of extra code, but with the help of a few useful snippits you can turn the process into a pretty streamlined little workflow.  Heck, this story gets even easier as you can see in this blog post by Michael Washington- specifically run a find on 'InvokeCommandAction' and you'll see the section regarding the command on TreeView in Blend 4.  Brilliant!  MVVM never looked so sweet! Otherwise, it is business as usual with RadScheduler for Silverlight whichever path you're choosing for your development.  Between now and the next post, I'll be cleaning up styles a bit (those RadComboBoxes are a little too close to my labels!) and adding some to the RowDetailsViews for Applicants and Jobs, so you can see all the info for an appointment in the dropdown tab view.  Otherwise, we're about ready to call a wrap on this oneDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Timeline chart in Excel

  - by Axarydax

  Hi, I'd like to see a timeline of events from a database in a "timeline chart", that should look like this: http://i46.tinypic.com/sw3dj5.png - I've made me a small c# program that paints this onto a Bitmap, but that isn't the way to go. I have input data that has 3 fields: StartX EndX Y 2596 15008 1 5438 6783 2 5450 5453 4 5456 5459 4 5462 5466 4 5470 5474 4 5477 5657 5 5662 5665 4 5668 5671 4 As the picture shows, for each line I'd like to have a line from StartX to EndX with a Y value of Y. Stacked bar chart almost solves my problem, but I don't want to have a new line on the chart for every row, I have thousands of rows and I'd like to have X axis as the time axis, and view which events (Y is the type of the event) happened simultaneously. The image ( http://i46.tinypic.com/sw3dj5.png) I've generated with a simple C# program shows that the event SYSTEM was active all the time, and the events TECH and BREAK were almost exclusive, but had some overlaps. I'd like to at least know the correct direction which I should take; I'm lost in the multitude of Excel chart types. Thanks.

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• What registry key or windows file determines where monitors are placed in a multi monitor environmen

  - by dfree

  So I have a laptop with a usb to vga adapter (http://www.startech.com/item/USB2VGAE2-USB-VGA-External-Multi-Monitor-Video-Adapter.aspx) which allows me to add a third monitor to my laptop (the second monitor uses the onboard slot) It worked fine on windows vista - you could go into windows display settings and windows would recognize the third monitor and let you drag it around accordingly. With windows 7, the third monitor literally is not there in windows display settings. The driver allows you to display to the third monitor, but you can't move where it is. The display settings are misplaced relative to my other two (if you drag windows over to it, they end up on the bottom when it should be aligned). I called tech support and they said that there isn't a driver with this functionality for windows 7 yet. But here's my hunch. The monitor placement is still somewhat similar to where I had it on vista, it's just off about 500 pixels or so. I think there is either a registry key or driver file somewhere that is telling this monitor where to exist. If I could just modify the number and move it up 500 pixels, it would be in the right place and I don't have to wait 6 months for the company to come out with a new driver. Any ideas???

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• Silverlight Recruiting Application Part 6 - Adding an Interview Scheduling Module/View

  Between the last post and this one I went ahead and carried the ideas for the Jobs module and view into the Applicants module and view- they're both doing more or less the same thing, except with different objects being at their core.  Made for an easy cut-and-paste operation with a few items being switched from one to another.  Now that we have the ability to add postings and applicants, wouldn't it be nice if we could schedule an interview?  Of course it would! Scheduling Module I think you get the drift from previous posts that these project structures start looking somewhat similar.  The interview scheduling module is no different than the rest- it gets a SchedulingModule.cs file at the root that inherits from IModule, and there is a single SchedulerView.xsml and SchedulerViewModel.cs setup for our V+VM.  We have one unique concern as we enter into this- RadScheduler deals with AppointmentsSource, not ItemsSource, so there are some special considerations to take into account when planning this module. First, I need something which inherits from AppointmentBase.  This is the core of the RadScheduler appointment, and if you are planning to do any form of custom appointment, you'll want it to inherit from this.  Then you can add-on functionality as needed.  Here is my addition to the mix, the InterviewAppointment: 01.public class InterviewAppointment : AppointmentBase 02.{ 03.    private int _applicantID; 04.    public int ApplicantID 05.    { 06.        get { return this._applicantID; } 07.        set 08.        { 09.            if (_applicantID != value) 10.            { 11.                _applicantID = value; 12.                OnPropertyChanged("ApplicantID"); 13.            } 14.        } 15.    } 16.   17.    private int _postingID; 18.    public int PostingID 19.    { 20.        get { return _postingID; } 21.        set 22.        { 23.            if (_postingID != value) 24.            { 25.                _postingID = value; 26.                OnPropertyChanged("PostingID"); 27.            } 28.        } 29.    } 30.   31.    private string _body; 32.    public string Body 33.    { 34.        get { return _body; } 35.        set 36.        { 37.            if (_body != value) 38.            { 39.                _body = value; 40.                OnPropertyChanged("Body"); 41.            } 42.        } 43.    } 44.   45.    private int _interviewID; 46.    public int InterviewID 47.    { 48.        get { return _interviewID; } 49.        set 50.        { 51.            if (_interviewID != value) 52.            { 53.                _interviewID = value; 54.                OnPropertyChanged("InterviewID"); 55.            } 56.        } 57.    } 58.   59.    public override IAppointment Copy() 60.    { 61.        IAppointment appointment = new InterviewAppointment(); 62.        appointment.CopyFrom(this);             63.        return appointment; 64.    } 65.   66.    public override void CopyFrom(IAppointment other) 67.    {             68.        base.CopyFrom(other); 69.        var appointment = other as InterviewAppointment; 70.        if (appointment != null) 71.        { 72.            ApplicantID = appointment.ApplicantID; 73.            PostingID = appointment.PostingID; 74.            Body = appointment.Body; 75.            InterviewID = appointment.InterviewID; 76.        } 77.    } 78.} Nothing too exciting going on here, we just make sure that our custom fields are persisted (specifically set in CopyFrom at the bottom) and notifications are fired- otherwise this ends up exactly like the standard appointment as far as interactions, etc.  But if we've got custom appointment items... that also means we need to customize what our appointment dialog window will look like. Customizing the Edit Appointment Dialog This initially sounds a lot more intimidating than it really is.  The first step here depends on what you're dealing with for theming, but for ease of everything I went ahead and extracted my templates in Blend for RadScheduler so I could modify it as I pleased.  For the faint of heart, the RadScheduler template is a few thousand lines of goodness since there are some very complex things going on in that control.  I've gone ahead and trimmed down the template parts I don't need as much as possible, so what is left is all that is relevant to the Edit Appointment Dialog.  Here's the resulting Xaml, with line numbers, so I can explain further: 001.<UserControl.Resources> 002.    <!-- begin Necessary Windows 7 Theme Resources for EditAppointmentTemplate --> 003.    <helpers:DataContextProxy x:Key="DataContextProxy" /> 004.       005.    <telerik:Windows7Theme x:Key="Theme" /> 006.    <SolidColorBrush x:Key="DialogWindowBackground" 007.                     Color="White" /> 008.    <SolidColorBrush x:Key="CategorySelectorBorderBrush" 009.                     Color="#FFB1B1B1" /> 010.    <LinearGradientBrush x:Key="RadToolBar_InnerBackground" 011.                         EndPoint="0.5,1" 012.                         StartPoint="0.5,0"> 013.        <GradientStop Color="#FFFDFEFF" 014.                      Offset="0" /> 015.        <GradientStop Color="#FFDDE9F7" 016.                      Offset="1" /> 017.        <GradientStop Color="#FFE6F0FA" 018.                      Offset="0.5" /> 019.        <GradientStop Color="#FFDCE6F4" 020.                      Offset="0.5" /> 021.    </LinearGradientBrush> 022.    <Style x:Key="FormElementTextBlockStyle" 023.           TargetType="TextBlock"> 024.        <Setter Property="HorizontalAlignment" 025.                Value="Right" /> 026.        <Setter Property="VerticalAlignment" 027.                Value="Top" /> 028.        <Setter Property="Margin" 029.                Value="15, 15, 0, 2" /> 030.    </Style> 031.    <Style x:Key="FormElementStyle" 032.           TargetType="FrameworkElement"> 033.        <Setter Property="Margin" 034.                Value="10, 10, 0, 2" /> 035.    </Style> 036.    <SolidColorBrush x:Key="GenericShallowBorderBrush" 037.                     Color="#FF979994" /> 038.    <telerik:BooleanToVisibilityConverter x:Key="BooleanToVisibilityConverter" /> 039.    <telerikScheduler:ImportanceToBooleanConverter x:Key="ImportanceToBooleanConverter" /> 040.    <telerikScheduler:NullToVisibilityConverter x:Key="NullToVisibilityConverter" /> 041.    <telerikScheduler:InvertedNullToVisibilityConverter x:Key="InvertedNullToVisibilityConverter" /> 042.    <scheduler:ResourcesSeparatorConverter x:Key="ResourcesSeparatorConverter" /> 043.    <DataTemplate x:Key="IconDataEditTemplate"> 044.        <Image Source="/Telerik.Windows.Controls.Scheduler;component/Themes/Office/Images/cal.png" 045.               Margin="3,3,0,0" 046.               Width="16" 047.               Height="16" /> 048.    </DataTemplate> 049.    <DataTemplate x:Key="SingleSelectionTemplate"> 050.        <Grid VerticalAlignment="Stretch" 051.              HorizontalAlignment="Stretch"> 052.            <Grid.RowDefinitions> 053.                <RowDefinition Height="Auto" /> 054.            </Grid.RowDefinitions> 055.            <Grid.ColumnDefinitions> 056.                <ColumnDefinition Width="Auto" 057.                                  MinWidth="84" /> 058.                <ColumnDefinition Width="Auto" 059.                                  MinWidth="200" /> 060.            </Grid.ColumnDefinitions> 061.            <TextBlock x:Name="SelectionNameLabel" 062.                       Margin="0,13,4,2" 063.                       Text="{Binding ResourceType.DisplayName}" 064.                       Style="{StaticResource FormElementTextBlockStyle}" 065.                       Grid.Column="0" /> 066.            <telerikInput:RadComboBox ItemsSource="{Binding ResourceItems}" 067.                                      Width="185" 068.                                      Margin="5,10,20,2" 069.                                      HorizontalAlignment="Left" 070.                                      Grid.Column="1" 071.                                      ClearSelectionButtonVisibility="Visible" 072.                                      ClearSelectionButtonContent="Clear All" 073.                                      DisplayMemberPath="Resource.DisplayName" 074.                                      telerik:StyleManager.Theme="{StaticResource Theme}" 075.                                      SelectedItem="{Binding SelectedItem, Mode=TwoWay}" /> 076.        </Grid> 077.    </DataTemplate> 078.    <DataTemplate x:Key="MultipleSelectionTemplate"> 079.        <Grid VerticalAlignment="Stretch" 080.              HorizontalAlignment="Stretch"> 081.            <Grid.RowDefinitions> 082.                <RowDefinition Height="Auto" /> 083.            </Grid.RowDefinitions> 084.            <Grid.ColumnDefinitions> 085.                <ColumnDefinition Width="Auto" 086.                                  MinWidth="84" /> 087.                <ColumnDefinition Width="Auto" 088.                                  MinWidth="200" /> 089.            </Grid.ColumnDefinitions> 090.            <TextBlock x:Name="SelectionNameLabel" 091.                       Grid.Column="0" 092.                       Text="{Binding ResourceType.DisplayName}" 093.                       Margin="0,13,4,2" 094.                       Style="{StaticResource FormElementTextBlockStyle}" /> 095.            <telerikInput:RadComboBox Grid.Column="1" 096.                                      Width="185" 097.                                      HorizontalAlignment="Left" 098.                                      Margin="5,10,20,2" 099.                                      ItemsSource="{Binding ResourceItems}" 100.                                      SelectedIndex="{Binding SelectedIndex, Mode=TwoWay}" 101.                                      ClearSelectionButtonVisibility="Visible" 102.                                      ClearSelectionButtonContent="Clear All" 103.                                      telerik:StyleManager.Theme="{StaticResource Theme}"> 104.                <telerikInput:RadComboBox.ItemTemplate> 105.                    <DataTemplate> 106.                        <Grid HorizontalAlignment="Stretch" 107.                              VerticalAlignment="Stretch"> 108.                            <CheckBox VerticalAlignment="Center" 109.                                      HorizontalContentAlignment="Stretch" 110.                                      VerticalContentAlignment="Center" 111.                                      IsChecked="{Binding IsChecked, Mode=TwoWay}" 112.                                      Content="{Binding Resource.DisplayName}"> 113.                                <CheckBox.ContentTemplate> 114.                                    <DataTemplate> 115.                                        <TextBlock HorizontalAlignment="Stretch" 116.                                                   VerticalAlignment="Stretch" 117.                                                   Text="{Binding Content, RelativeSource={RelativeSource TemplatedParent}}" /> 118.                                    </DataTemplate> 119.                                </CheckBox.ContentTemplate> 120.                            </CheckBox> 121.                        </Grid> 122.                    </DataTemplate> 123.                </telerikInput:RadComboBox.ItemTemplate> 124.            </telerikInput:RadComboBox> 125.        </Grid> 126.    </DataTemplate> 127.    <scheduler:ResourceTypeTemplateSelector x:Key="ItemTemplateSelector" 128.                                            MultipleSelectionTemplate="{StaticResource MultipleSelectionTemplate}" 129.                                            SingleSelectionTemplate="{StaticResource SingleSelectionTemplate}" /> 130.    <!-- end Necessary Windows 7 Theme Resources for EditAppointmentTemplate -->  131.       132.    <ControlTemplate x:Key="EditAppointmentTemplate" 133.                     TargetType="telerikScheduler:AppointmentDialogWindow"> 134.        <StackPanel Background="{TemplateBinding Background}" 135.                    UseLayoutRounding="True"> 136.            <StackPanel Grid.Row="0" 137.                        Orientation="Horizontal" 138.                        Background="{StaticResource RadToolBar_InnerBackground}" 139.                        Grid.ColumnSpan="2" 140.                        Height="0"> 141.                <!-- Recurrence buttons --> 142.                <Border Margin="1,1,0,0" 143.                        Background="#50000000" 144.                        HorizontalAlignment="Left" 145.                        VerticalAlignment="Center" 146.                        Width="2" 147.                        Height="16"> 148.                    <Border Margin="0,0,1,1" 149.                            Background="#80FFFFFF" 150.                            HorizontalAlignment="Left" 151.                            Width="1" /> 152.                </Border> 153.                <Border Margin="1,1,0,0" 154.                        Background="#50000000" 155.                        HorizontalAlignment="Left" 156.                        VerticalAlignment="Center" 157.                        Width="2" 158.                        Height="16"> 159.                    <Border Margin="0,0,1,1" 160.                            Background="#80FFFFFF" 161.                            HorizontalAlignment="Left" 162.                            Width="1" /> 163.                </Border> 164.                <TextBlock telerik:LocalizationManager.ResourceKey="ShowAs" 165.                           VerticalAlignment="Center" 166.                           Margin="5,0,0,0" /> 167.                <telerikInput:RadComboBox ItemsSource="{TemplateBinding TimeMarkers}" 168.                                          Width="100" 169.                                          Height="20" 170.                                          VerticalAlignment="Center" 171.                                          Margin="5,0,0,0" 172.                                          ClearSelectionButtonVisibility="Visible" 173.                                          ClearSelectionButtonContent="Clear" 174.                                          SelectedItem="{Binding TimeMarker,RelativeSource={RelativeSource TemplatedParent},Mode=TwoWay}" 175.                                          telerik:StyleManager.Theme="{StaticResource Theme}"> 176.                    <telerikInput:RadComboBox.ItemTemplate> 177.                        <DataTemplate> 178.                            <StackPanel Orientation="Horizontal"> 179.                                <Rectangle Fill="{Binding TimeMarkerBrush}" 180.                                           Margin="2" 181.                                           Width="12" 182.                                           Height="12" /> 183.                                <TextBlock Text="{Binding TimeMarkerName}" 184.                                           Margin="2" /> 185.                            </StackPanel> 186.                        </DataTemplate> 187.                    </telerikInput:RadComboBox.ItemTemplate> 188.                </telerikInput:RadComboBox> 189.                <telerik:RadToggleButton x:Name="High" 190.                                         BorderThickness="0" 191.                                         Background="{StaticResource RadToolBar_InnerBackground}" 192.                                         DataContext="{TemplateBinding EditedAppointment}" 193.                                         telerik:StyleManager.Theme="{StaticResource Theme}" 194.                                         IsChecked="{Binding Importance,Mode=TwoWay, Converter={StaticResource ImportanceToBooleanConverter},ConverterParameter=High}" 195.                                         Margin="2,2,0,2" 196.                                         Width="23" 197.                                         Height="23" 198.                                         HorizontalContentAlignment="Center" 199.                                         ToolTipService.ToolTip="High importance" 200.                                         CommandParameter="High" 201.                                         Command="telerikScheduler:RadSchedulerCommands.SetAppointmentImportance"> 202.                    <StackPanel HorizontalAlignment="Center"> 203.                        <Path Stretch="Fill" 204.                              Height="10" 205.                              HorizontalAlignment="Center" 206.                              VerticalAlignment="Top" 207.                              Width="5.451" 208.                              Data="M200.39647,58.840393 C200.39337,58.336426 201.14566,57.683922 202.56244,57.684292 C204.06589,57.684685 204.73764,58.357765 204.72783,58.992363 C205.04649,61.795574 203.04713,64.181099 202.47388,66.133446 C201.93753,64.154961 199.9471,61.560352 200.39647,58.840393 z"> 209.                            <Path.Fill> 210.                                <LinearGradientBrush EndPoint="1.059,0.375" 211.                                                     StartPoint="-0.457,0.519"> 212.                                    <GradientStop Color="#FFFF0606" 213.                                                  Offset="0.609" /> 214.                                    <GradientStop Color="#FFBF0303" 215.                                                  Offset="0.927" /> 216.                                </LinearGradientBrush> 217.                            </Path.Fill> 218.                        </Path> 219.                        <Ellipse Height="3" 220.                                 HorizontalAlignment="Center" 221.                                 Margin="0,-1,0,0" 222.                                 VerticalAlignment="Top" 223.                                 Width="3"> 224.                            <Ellipse.Fill> 225.                                <RadialGradientBrush> 226.                                    <GradientStop Color="#FFFF0606" 227.                                                  Offset="0" /> 228.                                    <GradientStop Color="#FFBF0303" 229.                                                  Offset="1" /> 230.                                </RadialGradientBrush> 231.                            </Ellipse.Fill> 232.                        </Ellipse> 233.                    </StackPanel> 234.                </telerik:RadToggleButton> 235.                <telerik:RadToggleButton x:Name="Low" 236.                                         HorizontalContentAlignment="Center" 237.                                         BorderThickness="0" 238.                                         Background="{StaticResource RadToolBar_InnerBackground}" 239.                                         DataContext="{TemplateBinding EditedAppointment}" 240.                                         IsChecked="{Binding Importance,Mode=TwoWay, Converter={StaticResource ImportanceToBooleanConverter},ConverterParameter=Low}" 241.                                         Margin="0,2,0,2" 242.                                         Width="23" 243.                                         Height="23" 244.                                         ToolTipService.ToolTip="Low importance" 245.                                         CommandParameter="Low" 246.                                         telerik:StyleManager.Theme="{StaticResource Theme}" 247.                                         Command="telerikScheduler:RadSchedulerCommands.SetAppointmentImportance"> 248.                    <Path Stretch="Fill" 249.                          Height="12" 250.                          HorizontalAlignment="Center" 251.                          VerticalAlignment="Top" 252.                          Width="9" 253.                          Data="M222.40353,60.139881 L226.65768,60.139843 L226.63687,67.240196 L229.15347,67.240196 L224.37816,71.394943 L219.65274,67.240196 L222.37572,67.219345 z" 254.                          Stroke="#FF0365A7"> 255.                        <Path.Fill> 256.                            <LinearGradientBrush EndPoint="1.059,0.375" 257.                                                 StartPoint="-0.457,0.519"> 258.                                <GradientStop Color="#FFBBE4FF" /> 259.                                <GradientStop Color="#FF024572" 260.                                              Offset="0.836" /> 261.                                <GradientStop Color="#FF43ADF4" 262.                                              Offset="0.466" /> 263.                            </LinearGradientBrush> 264.                        </Path.Fill> 265.                    </Path> 266.                </telerik:RadToggleButton> 267.            </StackPanel > 268.            <Border DataContext="{TemplateBinding EditedAppointment}" 269.                    Background="{Binding Category.CategoryBrush}" 270.                    Visibility="{Binding Category,Converter={StaticResource NullToVisibilityConverter}}" 271.                    CornerRadius="3" 272.                    Height="20" 273.                    Margin="5,10,5,0"> 274.                <TextBlock Text="{Binding Category.DisplayName}" 275.                           VerticalAlignment="Center" 276.                           Margin="5,0,0,0" /> 277.            </Border> 278.            <Grid VerticalAlignment="Stretch" 279.                  HorizontalAlignment="Stretch" 280.                  DataContext="{TemplateBinding EditedAppointment}" 281.                  Background="{TemplateBinding Background}"> 282.                <Grid.RowDefinitions> 283.                    <RowDefinition Height="Auto" /> 284.                    <RowDefinition Height="Auto" /> 285.                    <RowDefinition Height="Auto" /> 286.                    <RowDefinition Height="Auto" /> 287.                    <RowDefinition Height="Auto" /> 288.                    <RowDefinition Height="Auto" /> 289.                    <RowDefinition Height="Auto" /> 290.                    <RowDefinition Height="Auto" /> 291.                    <RowDefinition Height="Auto" /> 292.                    <RowDefinition Height="Auto" /> 293.                </Grid.RowDefinitions> 294.                <Grid.ColumnDefinitions> 295.                    <ColumnDefinition Width="Auto" 296.                                      MinWidth="100" /> 297.                    <ColumnDefinition Width="Auto" 298.                                      MinWidth="200" /> 299.                </Grid.ColumnDefinitions> 300.                <!-- Subject --> 301.                <TextBlock x:Name="SubjectLabel" 302.                           Grid.Row="0" 303.                           Grid.Column="0" 304.                           Margin="0,15,0,2" 305.                           telerik:LocalizationManager.ResourceKey="Subject" 306.                           Style="{StaticResource FormElementTextBlockStyle}" /> 307.                <TextBox x:Name="Subject" 308.                         Grid.Row="0" 309.                         Grid.Column="1" 310.                         MinHeight="22" 311.                         Padding="4 2" 312.                         Width="340" 313.                         HorizontalAlignment="Left" 314.                         Text="{Binding Subject, Mode=TwoWay}" 315.                         MaxLength="255" 316.                         telerik:StyleManager.Theme="{StaticResource Theme}" 317.                         Margin="10,12,20,2" /> 318.                <!-- Description --> 319.                <TextBlock x:Name="DescriptionLabel" 320.                           Grid.Row="1" 321.                           Grid.Column="0" 322.                           Margin="0,13,0,2" 323.                           telerik:LocalizationManager.ResourceKey="Body" 324.                           Style="{StaticResource FormElementTextBlockStyle}" /> 325.                <TextBox x:Name="Body" 326.                         VerticalAlignment="top" 327.                         Grid.Row="1" 328.                         Grid.Column="1" 329.                         Height="Auto" 330.                         MaxHeight="82" 331.                         Width="340" 332.                         HorizontalAlignment="Left" 333.                         MinHeight="22" 334.                         Padding="4 2" 335.                         TextWrapping="Wrap" 336.                         telerik:StyleManager.Theme="{StaticResource Theme}" 337.                         Text="{Binding Body, Mode=TwoWay}" 338.                         AcceptsReturn="true" 339.                         Margin="10,10,20,2" 340.                         HorizontalScrollBarVisibility="Auto" 341.                         VerticalScrollBarVisibility="Auto" /> 342.                <!-- Start/End date --> 343.                <TextBlock x:Name="StartDateLabel" 344.                           Grid.Row="2" 345.                           Grid.Column="0" 346.                           Margin="0,13,0,2" 347.                           telerik:LocalizationManager.ResourceKey="StartTime" 348.                           Style="{StaticResource FormElementTextBlockStyle}" /> 349.                <telerikScheduler:DateTimePicker x:Name="StartDateTime" 350.                                                 Height="22" 351.                                                 Grid.Row="2" 352.                                                 Grid.Column="1" 353.                                                 HorizontalAlignment="Left" 354.                                                 Margin="10,10,20,2" 355.                                                 Style="{StaticResource FormElementStyle}" 356.                                                 SelectedDateTime="{Binding Start, Mode=TwoWay}" 357.                                                 telerikScheduler:StartEndDatePicker.EndPicker="{Binding ElementName=EndDateTime}" 358.                                                 IsTabStop="False" 359.                                                 IsEnabled="False" /> 360.                <TextBlock x:Name="EndDateLabel" 361.                           Grid.Row="3" 362.                           Grid.Column="0" 363.                           Margin="0,13,0,2" 364.                           telerik:LocalizationManager.ResourceKey="EndTime" 365.                           Style="{StaticResource FormElementTextBlockStyle}" /> 366.                <telerikScheduler:DateTimePicker x:Name="EndDateTime" 367.                                                 Height="22" 368.                                                 Grid.Row="3" 369.                                                 Grid.Column="1" 370.                                                 HorizontalAlignment="Left" 371.                                                 Margin="10,10,20,2" 372.                                                 Style="{StaticResource FormElementStyle}" 373.                                                 IsTabStop="False" 374.                                                 IsEnabled="False" 375.                                                 SelectedDateTime="{Binding End, Mode=TwoWay}" /> 376.                <!-- Is-all-day selector --> 377.                <CheckBox x:Name="AllDayEventCheckbox" 378.                          IsChecked="{Binding IsAllDayEvent, Mode=TwoWay}" 379.                          Grid.Row="4" 380.                          Grid.Column="1" 381.                          Margin="10,10,20,2" 382.                          HorizontalAlignment="Left" 383.                          telerik:StyleManager.Theme="{StaticResource Theme}" 384.                          telerik:LocalizationManager.ResourceKey="AllDayEvent"> 385.                    <telerik:CommandManager.InputBindings> 386.                        <telerik:InputBindingCollection> 387.                            <telerik:MouseBinding Command="telerikScheduler:RadSchedulerCommands.ChangeTimePickersVisibility" 388.                                                  Gesture="LeftClick" /> 389.                        </telerik:InputBindingCollection> 390.                    </telerik:CommandManager.InputBindings> 391.                </CheckBox> 392.                <Grid Grid.Row="5" 393.                      Grid.ColumnSpan="2"> 394.                    <Grid.ColumnDefinitions> 395.                        <ColumnDefinition Width="Auto" 396.                                          MinWidth="100" /> 397.                        <ColumnDefinition Width="Auto" 398.                                          MinWidth="200" /> 399.                    </Grid.ColumnDefinitions> 400.                    <Grid.RowDefinitions> 401.                        <RowDefinition Height="Auto" /> 402.                        <RowDefinition Height="Auto" /> 403.                    </Grid.RowDefinitions> 404.                    <TextBlock Text="Applicant" 405.                               Margin="0,13,0,2" 406.                               Style="{StaticResource FormElementTextBlockStyle}" /> 407.                    <telerikInput:RadComboBox IsEditable="False" 408.                                              Grid.Column="1" 409.                                              Height="24" 410.                                              VerticalAlignment="Center" 411.                                              ItemsSource="{Binding Source={StaticResource DataContextProxy}, Path=DataSource.ApplicantList}" 412.                                              SelectedValue="{Binding ApplicantID, Mode=TwoWay}" 413.                                              SelectedValuePath="ApplicantID" 414.                                              DisplayMemberPath="FirstName" /> 415.                       416.                    <TextBlock Text="Job" 417.                               Margin="0,13,0,2" 418.                               Grid.Row="1" 419.                               Style="{StaticResource FormElementTextBlockStyle}" /> 420.                    <telerikInput:RadComboBox IsEditable="False" 421.                                              Grid.Column="1" 422.                                              Grid.Row="1" 423.                                              Height="24" 424.                                              VerticalAlignment="Center" 425.                                              ItemsSource="{Binding Source={StaticResource DataContextProxy}, Path=DataSource.JobsList}" 426.                                              SelectedValue="{Binding PostingID, Mode=TwoWay}" 427.                                              SelectedValuePath="PostingID" 428.                                              DisplayMemberPath="JobTitle"/> 429.                </Grid> 430.                    <!-- Resources --> 431.                <Grid x:Name="ResourcesLayout" 432.                      Grid.Row="7" 433.                      Grid.Column="0" 434.                      Grid.ColumnSpan="2" 435.                      MaxHeight="130" 436.                      Margin="20,5,20,0"> 437.                    <Border Margin="0" 438.                            BorderThickness="1" 439.                            BorderBrush="{StaticResource GenericShallowBorderBrush}" 440.                            Visibility="{Binding ElementName=ResourcesScrollViewer, Path=ComputedVerticalScrollBarVisibility}"></Border> 441.                    <ScrollViewer x:Name="ResourcesScrollViewer" 442.                                  IsTabStop="false" 443.                                  Grid.Row="6" 444.                                  Grid.Column="0" 445.                                  Grid.ColumnSpan="2" 446.                                  Margin="1" 447.                                  telerik:StyleManager.Theme="{StaticResource Theme}" 448.                                  VerticalScrollBarVisibility="Auto"> 449.                        <scheduler:ResourcesItemsControl x:Name="PART_Resources" 450.                                                         HorizontalAlignment="Left" 451.                                                         Padding="0,2,0,5" 452.                                                         IsTabStop="false" 453.                                                         ItemsSource="{TemplateBinding ResourceTypeModels}" 454.                                                         ItemTemplateSelector="{StaticResource ItemTemplateSelector}" /> 455.                    </ScrollViewer> 456.                </Grid> 457.                <StackPanel x:Name="FooterControls" 458.                            Margin="5 10 10 10" 459.                            Grid.Row="8" 460.                            Grid.Column="1" 461.                            HorizontalAlignment="Left" 462.                            Orientation="Horizontal"> 463.                    <telerik:RadButton x:Name="OKButton" 464.                                       Margin="5" 465.                                       Padding="10 0" 466.                                       MinWidth="80" 467.                                       Command="telerikScheduler:RadSchedulerCommands.SaveAppointment" 468.                                       telerik:StyleManager.Theme="{StaticResource Theme}" 469.                                       telerikNavigation:RadWindow.ResponseButton="Accept" 470.                                       telerik:LocalizationManager.ResourceKey="SaveAndCloseCommandText"> 471.                    </telerik:RadButton> 472.                    <telerik:RadButton x:Name="CancelButton" 473.                                       Margin="5" 474.                                       Padding="10 0" 475.                                       MinWidth="80" 476.                                       telerik:LocalizationManager.ResourceKey="Cancel" 477.                                       telerik:StyleManager.Theme="{StaticResource Theme}" 478.                                       telerikNavigation:RadWindow.ResponseButton="Cancel" 479.                                       Command="telerik:WindowCommands.Close"> 480.                    </telerik:RadButton> 481.                </StackPanel> 482.            </Grid> 483.            <vsm:VisualStateManager.VisualStateGroups> 484.                <vsm:VisualStateGroup x:Name="RecurrenceRuleState"> 485.                    <vsm:VisualState x:Name="RecurrenceRuleIsNull"> 486.                        <Storyboard> 487.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="StartDateTime" 488.                                                           Storyboard.TargetProperty="IsEnabled" 489.                                                           Duration="0"> 490.                                <DiscreteObjectKeyFrame KeyTime="0" 491.                                                        Value="True" /> 492.                            </ObjectAnimationUsingKeyFrames> 493.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="EndDateTime" 494.                                                           Storyboard.TargetProperty="IsEnabled" 495.                                                           Duration="0"> 496.                                <DiscreteObjectKeyFrame KeyTime="0" 497.                                                        Value="True" /> 498.                            </ObjectAnimationUsingKeyFrames> 499.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="AllDayEventCheckbox" 500.                                                           Storyboard.TargetProperty="IsEnabled" 501.                                                           Duration="0"> 502.                                <DiscreteObjectKeyFrame KeyTime="0" 503.                                                        Value="True" /> 504.                            </ObjectAnimationUsingKeyFrames> 505.                        </Storyboard> 506.                    </vsm:VisualState> 507.                    <vsm:VisualState x:Name="RecurrenceRuleIsNotNull"> 508.                        <Storyboard> 509.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="StartDateTime" 510.                                                           Storyboard.TargetProperty="IsEnabled" 511.                                                           Duration="0"> 512.                                <DiscreteObjectKeyFrame KeyTime="0" 513.                                                        Value="False" /> 514.                            </ObjectAnimationUsingKeyFrames> 515.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="EndDateTime" 516.                                                           Storyboard.TargetProperty="IsEnabled" 517.                                                           Duration="0"> 518.                                <DiscreteObjectKeyFrame KeyTime="0" 519.                                                        Value="False" /> 520.                            </ObjectAnimationUsingKeyFrames> 521.                            <ObjectAnimationUsingKeyFrames Storyboard.TargetName="AllDayEventCheckbox" 522.                                                           Storyboard.TargetProperty="IsEnabled" 523.                                                           Duration="0"> 524.                                <DiscreteObjectKeyFrame KeyTime="0" 525.                                                        Value="False" /> 526.                            </ObjectAnimationUsingKeyFrames> 527.                        </Storyboard> 528.                    </vsm:VisualState> 529.                </vsm:VisualStateGroup> 530.            </vsm:VisualStateManager.VisualStateGroups> 531.        </StackPanel> 532.    </ControlTemplate> 533.    <DataTemplate x:Key="AppointmentDialogWindowHeaderDataTemplate"> 534.        <StackPanel Orientation="Horizontal" 535.                    MaxWidth="400"> 536.            <TextBlock telerik:LocalizationManager.ResourceKey="Event" 537.                       Visibility="{Binding Appointment.IsAllDayEvent, Converter={StaticResource BooleanToVisibilityConverter}}" /> 538.            <TextBlock telerik:LocalizationManager.ResourceKey="Appointment" 539.                       Visibility="{Binding Appointment.IsAllDayEvent, Converter={StaticResource InvertedBooleanToVisibilityConverter}}" /> 540.            <TextBlock Text=" - " /> 541.            <TextBlock x:Name="SubjectTextBlock" 542.                       Visibility="{Binding Appointment.Subject, Converter={StaticResource NullToVisibilityConverter}}" 543.                       Text="{Binding Appointment.Subject}" /> 544.            <TextBlock telerik:LocalizationManager.ResourceKey="Untitled" 545.                       Visibility="{Binding Appointment.Subject, Converter={StaticResource InvertedNullToVisibilityConverter}}" /> 546.        </StackPanel> 547.    </DataTemplate> 548.    <Style x:Key="EditAppointmentStyle" 549.           TargetType="telerikScheduler:AppointmentDialogWindow"> 550.        <Setter Property="IconTemplate" 551.                Value="{StaticResource IconDataEditTemplate}" /> 552.        <Setter Property="HeaderTemplate" 553.                Value="{StaticResource AppointmentDialogWindowHeaderDataTemplate}" /> 554.        <Setter Property="Background" 555.                Value="{StaticResource DialogWindowBackground}" /> 556.        <Setter Property="Template" 557.                Value="{StaticResource EditAppointmentTemplate}" /> 558.    </Style> 559.</UserControl.Resources> The first line there is the DataContextProxy I mentioned previously- we use that again to work a bit of magic in this template. Where we start getting into the dialog in question is line 132, but line 407 is where things start getting interesting.  The ItemsSource is pointing at a list that exists in my ViewModel (or code-behind, if it is used as a DataContext), the SelectedValue is the item I am actually binding from the applicant (note the TwoWay binding), and SelectedValuePath and DisplayMemberPath ensure the proper applicant is being displayed from the collection.  You will also see similar starting on line 420 where I do the same for the Jobs we'll be displaying. Just to wrap-up the Xaml, here's the RadScheduler declaraction that ties this all together and will be the main focus of our view: 01.<telerikScheduler:RadScheduler x:Name="xJobsScheduler" 02.                  Grid.Row="1" 03.                  Grid.Column="1" 04.                  Width="800" 05.                  MinWidth="600" 06.                  Height="500" 07.                  MinHeight="300" 08.                  AppointmentsSource="{Binding Interviews}" 09.                  EditAppointmentStyle="{StaticResource EditAppointmentStyle}" 10.                  command:AppointmentAddedEventClass.Command="{Binding AddAppointmentCommand}" 11.                  command:ApptCreatedEventClass.Command="{Binding ApptCreatingCommand}" 12.                  command:ApptEditedEventClass.Command="{Binding ApptEditedCommand}" 13.                  command:ApptDeletedEventClass.Command="{Binding ApptDeletedCommand}"> 14.</telerikScheduler:RadScheduler> Now, we get to the ViewModel and what it takes to get that rigged up.  And for those of you who remember the jobs post, those command:s in the Xaml are pointing to attached behavior commands that reproduce the respective events.  This becomes very handy when we're setting up the code-behind version. ;) ViewModel I've been liking this approach so far, so I'm going to put the entire ViewModel here and then go into the lines of interest.  Of course, feel free to ask me questions about anything that isn't clear (by line number, ideally) so I can help out if I have missed anything important: 001.public class SchedulerViewModel : ViewModelBase 002.{ 003.    private readonly IEventAggregator eventAggregator; 004.    private readonly IRegionManager regionManager; 005.   006.    public RecruitingContext context; 007.   008.    private ObservableItemCollection<InterviewAppointment> _interviews = new ObservableItemCollection<InterviewAppointment>(); 009.    public ObservableItemCollection<InterviewAppointment> Interviews 010.    { 011.        get { return _interviews; } 012.        set 013.        { 014.            if (_interviews != value) 015.            { 016.                _interviews = value; 017.                NotifyChanged("Interviews"); 018.            } 019.        } 020.    } 021.   022.    private QueryableCollectionView _jobsList; 023.    public QueryableCollectionView JobsList 024.    { 025.        get { return this._jobsList; } 026.        set 027.        { 028.            if (this._jobsList != value) 029.            { 030.                this._jobsList = value; 031.                this.NotifyChanged("JobsList"); 032.            } 033.        } 034.    } 035.   036.    private QueryableCollectionView _applicantList; 037.    public QueryableCollectionView ApplicantList 038.    { 039.        get { return _applicantList; } 040.        set 041.        { 042.            if (_applicantList != value) 043.            { 044.                _applicantList = value; 045.                NotifyChanged("ApplicantList"); 046.            } 047.        } 048.    } 049.   050.    public DelegateCommand<object> AddAppointmentCommand { get; set; } 051.    public DelegateCommand<object> ApptCreatingCommand { get; set; } 052.    public DelegateCommand<object> ApptEditedCommand { get; set; } 053.    public DelegateCommand<object> ApptDeletedCommand { get; set; } 054.   055.    public SchedulerViewModel(IEventAggregator eventAgg, IRegionManager regionmanager) 056.    { 057.        // set Unity items 058.        this.eventAggregator = eventAgg; 059.        this.regionManager = regionmanager; 060.   061.        // load our context 062.        context = new RecruitingContext(); 063.        LoadOperation<Interview> loadOp = context.Load(context.GetInterviewsQuery()); 064.        loadOp.Completed += new EventHandler(loadOp_Completed); 065.   066.        this._jobsList = new QueryableCollectionView(context.JobPostings); 067.        context.Load(context.GetJobPostingsQuery()); 068.   069.        this._applicantList = new QueryableCollectionView(context.Applicants); 070.        context.Load(context.GetApplicantsQuery()); 071.   072.        AddAppointmentCommand = new DelegateCommand<object>(this.AddAppt); 073.        ApptCreatingCommand = new DelegateCommand<object>(this.ApptCreating); 074.        ApptEditedCommand = new DelegateCommand<object>(this.ApptEdited); 075.        ApptDeletedCommand = new DelegateCommand<object>(this.ApptDeleted); 076.   077.    } 078.   079.    void loadOp_Completed(object sender, EventArgs e) 080.    { 081.        LoadOperation loadop = sender as LoadOperation; 082.   083.        foreach (var ent in loadop.Entities) 084.        { 085.            _interviews.Add(EntityToAppointment(ent as Interview)); 086.        } 087.    } 088.   089.    #region Appointment Adding 090.   091.    public void AddAppt(object obj) 092.    { 093.        // now we have a new InterviewAppointment to add to our QCV :) 094.        InterviewAppointment newInterview = obj as InterviewAppointment; 095.   096.        this.context.Interviews.Add(AppointmentToEntity(newInterview)); 097.        this.context.SubmitChanges((s) => 098.        { 099.            ActionHistory myAction = new ActionHistory(); 100.            myAction.InterviewID = newInterview.InterviewID; 101.            myAction.PostingID = newInterview.PostingID; 102.            myAction.ApplicantID = newInterview.ApplicantID; 103.            myAction.Description = String.Format("Interview with {0} has been created by {1}", newInterview.ApplicantID.ToString(), "default user"); 104.            myAction.TimeStamp = DateTime.Now; 105.            eventAggregator.GetEvent<AddActionEvent>().Publish(myAction); 106.        } 107.            , null); 108.    } 109.   110.    public void ApptCreating(object obj) 111.    { 112.        // handled in the behavior, just a placeholder to ensure it runs :) 113.    } 114.   115.    #endregion 116.   117.    #region Appointment Editing 118.   119.    public void ApptEdited(object obj) 120.    { 121.        Interview editedInterview = (from x in context.Interviews 122.                            where x.InterviewID == (obj as InterviewAppointment).InterviewID 123.                            select x).SingleOrDefault(); 124.   125.        CopyAppointmentEdit(editedInterview, obj as InterviewAppointment); 126.   127.        context.SubmitChanges((s) => { 128.            ActionHistory myAction = new ActionHistory(); 129.            myAction.InterviewID = editedInterview.InterviewID; 130.            myAction.PostingID = editedInterview.PostingID; 131.            myAction.ApplicantID = editedInterview.ApplicantID; 132.            myAction.Description = String.Format("Interview with {0} has been modified by {1}", editedInterview.ApplicantID.ToString(), "default user"); 133.            myAction.TimeStamp = DateTime.Now; 134.            eventAggregator.GetEvent<AddActionEvent>().Publish(myAction); } 135.            , null); 136.    } 137.   138.    #endregion 139.   140.    #region Appointment Deleting 141.   142.    public void ApptDeleted(object obj) 143.    { 144.        Interview deletedInterview = (from x in context.Interviews 145.                                      where x.InterviewID == (obj as InterviewAppointment).InterviewID 146.                                      select x).SingleOrDefault(); 147.   148.        context.Interviews.Remove(deletedInterview); 149.        context.SubmitChanges((s) => 150.        { 151.            ActionHistory myAction = new ActionHistory(); 152.            myAction.InterviewID = deletedInterview.InterviewID; 153.            myAction.PostingID = deletedInterview.PostingID; 154.            myAction.ApplicantID = deletedInterview.ApplicantID; 155.            myAction.Description = String.Format("Interview with {0} has been deleted by {1}", deletedInterview.ApplicantID.ToString(), "default user"); 156.            myAction.TimeStamp = DateTime.Now; 157.            eventAggregator.GetEvent<AddActionEvent>().Publish(myAction); 158.        } 159.            , null); 160.    } 161.   162.    #endregion 163.   164.    #region Appointment Helpers :) 165.   166.    public Interview AppointmentToEntity(InterviewAppointment ia) 167.    { 168.        Interview newInterview = new Interview(); 169.        newInterview.Subject = ia.Subject; 170.        newInterview.Body = ia.Body; 171.        newInterview.Start = ia.Start; 172.        newInterview.End = ia.End; 173.        newInterview.ApplicantID = ia.ApplicantID; 174.        newInterview.PostingID = ia.PostingID; 175.        newInterview.InterviewID = ia.InterviewID; 176.   177.        return newInterview; 178.    } 179.   180.    public InterviewAppointment EntityToAppointment(Interview ia) 181.    { 182.        InterviewAppointment newInterview = new InterviewAppointment(); 183.        newInterview.Subject = ia.Subject; 184.        newInterview.Body = ia.Body; 185.        newInterview.Start = ia.Start; 186.        newInterview.End = ia.End; 187.        newInterview.ApplicantID = ia.ApplicantID; 188.        newInterview.PostingID = ia.PostingID; 189.        newInterview.InterviewID = ia.InterviewID; 190.   191.        return newInterview; 192.    } 193.   194.    public void CopyAppointmentEdit(Interview entityInterview, InterviewAppointment appointmentInterview) 195.    { 196.        entityInterview.Subject = appointmentInterview.Subject; 197.        entityInterview.Body = appointmentInterview.Body; 198.        entityInterview.Start = appointmentInterview.Start; 199.        entityInterview.End = appointmentInterview.End; 200.        entityInterview.ApplicantID = appointmentInterview.ApplicantID; 201.        entityInterview.PostingID = appointmentInterview.PostingID; 202.    } 203.   204.    #endregion 205.} One thing we're doing here which you won't see in any of the other ViewModels is creating a duplicate collection.  I know this is something which will be fixed down the line for using RadScheduler, simplifying this process, but with WCF RIA changing as it does I wanted to ensure functionality would remain consistent as I continued development on this application.  So, I do a little bit of duplication, but for the greater good.  This all takes place starting on line 79, so for every entity that comes back we add it to the collection that is bound to RadScheduler.  Otherwise, the DelegateCommands that you see correspond directly to the events they are named after.  In each case, rather than sending over the full event arguments, I just send in the appointment in question (coming through as the object obj in all cases) so I can add (line 91), edit (line 119), and delete appointments (line 142) like normal.  This just ensures they get updated back to my database.  Also, the one bit of code you won't see is for the Appointment Creating (line 110) event- that is because in the command I've created I simply make the replacement I need to: 1.void element_AppointmentCreating(object sender, AppointmentCreatingEventArgs e) 2.{ 3.    e.NewAppointment = new InterviewAppointment(); 4.    base.ExecuteCommand(); 5.} And the ViewModel is none the wiser, the appointments just work as far as it is concerned since as they are created they become InterviewAppointments.  End result?  I've customized my EditAppointmentDialog as follows: And adding, editing, and deleting appointments works like a charm.  I can even 'edit' by moving appointments around RadScheduler, so as they are dropped into a timeslot they perform their full edit routine and things get updated. And then, the Code-Behind Version Perhaps the thing I like the most about doing one then the other is I get to steal 90% or more of the code from the MVVM version.  For example, the only real changes to the Code-Behind Xaml file exist in the control declaration, in which I use events instead of attached-behavior-event-commands: 01.<telerikScheduler:RadScheduler x:Name="xJobsScheduler" 02.                  Grid.Row="1" 03.                  Grid.Column="1" 04.                  Width="800" 05.                  MinWidth="600" 06.                  Height="500" 07.                  MinHeight="300" 08.                  EditAppointmentStyle="{StaticResource EditAppointmentStyle}" 09.                  AppointmentAdded="xJobsScheduler_AppointmentAdded" 10.                  AppointmentCreating="xJobsScheduler_AppointmentCreating" 11.                  AppointmentEdited="xJobsScheduler_AppointmentEdited" 12.                  AppointmentDeleted="xJobsScheduler_AppointmentDeleted"> 13.</telerikScheduler:RadScheduler> Easy, right?  Otherwise, all the same styling in UserControl.Resources was re-used, right down to the DataContextProxy that lets us bind to a collection from our viewmodel (in this case, our code-behind) to use within the DataTemplate.  The code conversion gets even easier, as I could literally copy and paste almost everything from the ViewModel to my Code-Behind, just a matter of pasting the right section into the right event.  Here's the code-behind as proof: 001.public partial class SchedulingView : UserControl, INotifyPropertyChanged 002.{ 003.    public RecruitingContext context; 004.   005.    private QueryableCollectionView _jobsList; 006.    public QueryableCollectionView JobsList 007.    { 008.        get { return this._jobsList; } 009.        set 010.        { 011.            if (this._jobsList != value) 012.            { 013.                this._jobsList = value; 014.                this.NotifyChanged("JobsList"); 015.            } 016.        } 017.    } 018.   019.    private QueryableCollectionView _applicantList; 020.    public QueryableCollectionView ApplicantList 021.    { 022.        get { return _applicantList; } 023.        set 024.        { 025.            if (_applicantList != value) 026.            { 027.                _applicantList = value; 028.                NotifyChanged("ApplicantList"); 029.            } 030.        } 031.    } 032.   033.    private ObservableItemCollection<InterviewAppointment> _interviews = new ObservableItemCollection<InterviewAppointment>(); 034.    public ObservableItemCollection<InterviewAppointment> Interviews 035.    { 036.        get { return _interviews; } 037.        set 038.        { 039.            if (_interviews != value) 040.            { 041.                _interviews = value; 042.                NotifyChanged("Interviews"); 043.            } 044.        } 045.    } 046.   047.    public SchedulingView() 048.    { 049.        InitializeComponent(); 050.   051.        this.DataContext = this; 052.   053.        this.Loaded += new RoutedEventHandler(SchedulingView_Loaded); 054.    } 055.   056.    void SchedulingView_Loaded(object sender, RoutedEventArgs e) 057.    { 058.        this.xJobsScheduler.AppointmentsSource = Interviews; 059.   060.        context = new RecruitingContext(); 061.           062.        LoadOperation loadop = context.Load(context.GetInterviewsQuery()); 063.        loadop.Completed += new EventHandler(loadop_Completed); 064.   065.        this._applicantList = new QueryableCollectionView(context.Applicants); 066.        context.Load(context.GetApplicantsQuery()); 067.   068.        this._jobsList = new QueryableCollectionView(context.JobPostings); 069.        context.Load(context.GetJobPostingsQuery()); 070.    } 071.   072.    void loadop_Completed(object sender, EventArgs e) 073.    { 074.        LoadOperation loadop = sender as LoadOperation; 075.   076.        _interviews.Clear(); 077.   078.        foreach (var ent in loadop.Entities) 079.        { 080.            _interviews.Add(EntityToAppointment(ent as Interview)); 081.        } 082.    } 083.   084.    private void xJobsScheduler_AppointmentAdded(object sender, Telerik.Windows.Controls.AppointmentAddedEventArgs e) 085.    { 086.        // now we have a new InterviewAppointment to add to our QCV :) 087.        InterviewAppointment newInterview = e.Appointment as InterviewAppointment; 088.   089.        this.context.Interviews.Add(AppointmentToEntity(newInterview)); 090.        this.context.SubmitChanges((s) => 091.        { 092.            ActionHistory myAction = new ActionHistory(); 093.            myAction.InterviewID = newInterview.InterviewID; 094.            myAction.PostingID = newInterview.PostingID; 095.            myAction.ApplicantID = newInterview.ApplicantID; 096.            myAction.Description = String.Format("Interview with {0} has been created by {1}", newInterview.ApplicantID.ToString(), "default user"); 097.            myAction.TimeStamp = DateTime.Now; 098.            context.ActionHistories.Add(myAction); 099.            context.SubmitChanges(); 100.        } 101.            , null); 102.    } 103.   104.    private void xJobsScheduler_AppointmentCreating(object sender, Telerik.Windows.Controls.AppointmentCreatingEventArgs e) 105.    { 106.        e.NewAppointment = new InterviewAppointment(); 107.    } 108.   109.    private void xJobsScheduler_AppointmentEdited(object sender, Telerik.Windows.Controls.AppointmentEditedEventArgs e) 110.    { 111.        Interview editedInterview = (from x in context.Interviews 112.                                     where x.InterviewID == (e.Appointment as InterviewAppointment).InterviewID 113.                                     select x).SingleOrDefault(); 114.   115.        CopyAppointmentEdit(editedInterview, e.Appointment as InterviewAppointment); 116.   117.        context.SubmitChanges((s) => 118.        { 119.            ActionHistory myAction = new ActionHistory(); 120.            myAction.InterviewID = editedInterview.InterviewID; 121.            myAction.PostingID = editedInterview.PostingID; 122.            myAction.ApplicantID = editedInterview.ApplicantID; 123.            myAction.Description = String.Format("Interview with {0} has been modified by {1}", editedInterview.ApplicantID.ToString(), "default user"); 124.            myAction.TimeStamp = DateTime.Now; 125.            context.ActionHistories.Add(myAction); 126.            context.SubmitChanges(); 127.        } 128.            , null); 129.    } 130.   131.    private void xJobsScheduler_AppointmentDeleted(object sender, Telerik.Windows.Controls.AppointmentDeletedEventArgs e) 132.    { 133.        Interview deletedInterview = (from x in context.Interviews 134.                                      where x.InterviewID == (e.Appointment as InterviewAppointment).InterviewID 135.                                      select x).SingleOrDefault(); 136.   137.        context.Interviews.Remove(deletedInterview); 138.        context.SubmitChanges((s) => 139.        { 140.            ActionHistory myAction = new ActionHistory(); 141.            myAction.InterviewID = deletedInterview.InterviewID; 142.            myAction.PostingID = deletedInterview.PostingID; 143.            myAction.ApplicantID = deletedInterview.ApplicantID; 144.            myAction.Description = String.Format("Interview with {0} has been deleted by {1}", deletedInterview.ApplicantID.ToString(), "default user"); 145.            myAction.TimeStamp = DateTime.Now; 146.            context.ActionHistories.Add(myAction); 147.            context.SubmitChanges(); 148.        } 149.            , null); 150.    } 151.   152.    #region Appointment Helpers :) 153.   154.    public Interview AppointmentToEntity(InterviewAppointment ia) 155.    { 156.        Interview newInterview = new Interview(); 157.        newInterview.Subject = ia.Subject; 158.        newInterview.Body = ia.Body; 159.        newInterview.Start = ia.Start; 160.        newInterview.End = ia.End; 161.        newInterview.ApplicantID = ia.ApplicantID; 162.        newInterview.PostingID = ia.PostingID; 163.        newInterview.InterviewID = ia.InterviewID; 164.   165.        return newInterview; 166.    } 167.   168.    public InterviewAppointment EntityToAppointment(Interview ia) 169.    { 170.        InterviewAppointment newInterview = new InterviewAppointment(); 171.        newInterview.Subject = ia.Subject; 172.        newInterview.Body = ia.Body; 173.        newInterview.Start = ia.Start; 174.        newInterview.End = ia.End; 175.        newInterview.ApplicantID = ia.ApplicantID; 176.        newInterview.PostingID = ia.PostingID; 177.        newInterview.InterviewID = ia.InterviewID; 178.   179.        return newInterview; 180.    } 181.   182.    public void CopyAppointmentEdit(Interview entityInterview, InterviewAppointment appointmentInterview) 183.    { 184.        entityInterview.Subject = appointmentInterview.Subject; 185.        entityInterview.Body = appointmentInterview.Body; 186.        entityInterview.Start = appointmentInterview.Start; 187.        entityInterview.End = appointmentInterview.End; 188.        entityInterview.ApplicantID = appointmentInterview.ApplicantID; 189.        entityInterview.PostingID = appointmentInterview.PostingID; 190.    } 191.   192.    #endregion 193.   194.    #region INotifyPropertyChanged Members 195.   196.    public event PropertyChangedEventHandler PropertyChanged; 197.   198.    public void NotifyChanged(string propertyName) 199.    { 200.        if (string.IsNullOrEmpty(propertyName)) 201.            throw new ArgumentException("propertyName"); 202.   203.        PropertyChanged(this, new PropertyChangedEventArgs(propertyName)); 204.    } 205.   206.    #endregion 207.} Nice... right? :) One really important thing to note as well.  See on line 51 where I set the DataContext before the Loaded event?  This is super important, as if you don't have this set before the usercontrol is loaded, the DataContextProxy has no context to use and your EditAppointmentDialog Job/Applicant dropdowns will be blank and empty.  Trust me on this, took a little bit of debugging to figure out that by setting the DataContext post-loaded would only lead to disaster and frustration.  Otherwise, the only other real difference is that instead of sending an ActionHistory item through an event to get added to the database and saved, I do those right in the callback from submitting.  The Result Again, I only have to post one picture because these bad boys used nearly identical code for both the MVVM and the code-behind views, so our end result is... So what have we learned here today?  One, for the most part this MVVM thing is somewhat easy.  Yeah, you sometimes have to write a bunch of extra code, but with the help of a few useful snippits you can turn the process into a pretty streamlined little workflow.  Heck, this story gets even easier as you can see in this blog post by Michael Washington- specifically run a find on 'InvokeCommandAction' and you'll see the section regarding the command on TreeView in Blend 4.  Brilliant!  MVVM never looked so sweet! Otherwise, it is business as usual with RadScheduler for Silverlight whichever path you're choosing for your development.  Between now and the next post, I'll be cleaning up styles a bit (those RadComboBoxes are a little too close to my labels!) and adding some to the RowDetailsViews for Applicants and Jobs, so you can see all the info for an appointment in the dropdown tab view.  Otherwise, we're about ready to call a wrap on this oneDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Hide account from login screen but can be used in UAC

  - by tvanover

  So I have a Windows 7 home machine with 2 user accounts. One is a standard user account and one is an administrator account. Now this is going to be put in the hands of a very low-tech user so I don't want them to be able to see the administrator account on logon, but they want to have a password to prevent someone else from using the machine. My goal is that when the user turns on the computer, they are presented with their login. After logging in to their non-administrator account, if something needs to be installed then the administrator account can be used through UAC. I have tried creating the reg key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList and adding a dword of the account name and set it to 0. It succeeded in hiding the account from th login screen. As well as hiding it from UAC. So it fails the second requirement, of being able to run things as administrator through UAC. Also since I didn't set an administrator password (left it blank) it seems that I have completely locked myself out of the machine since runas doesn't accept blank passwords. So I also cannot undo it, and have quite effectively bricked the install, prompting an OS reinstall. This is Windows 7 Home, so there is no Users management console.

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• Web server with static IP from cable provider

  - by Dmitri

  I have a subscription to 5 static IP addresses. I want to run a web server from behind a router. My network config is as follows: Server's local address is 10.1.10.2, has IIS running on it, port 80 and 443 (IIS is not my fault, had to be done) the server's ip address is static, the subnet mask is 255.255.255.0, gateway is 10.1.10.1, which is the local address of the cable modem / router / gateway thingy. All looks to be in textbook order as far as the LAN goes. I can get to anything on my LAN from any computer on my LAN, whether they have static IP or get it through DHCP from the cable modem/router thingy. however, I have no internet access form any of my LAN computers. I called Comcast tech support and they say they can connect to my modem/router just fine and can actually use it to ping any computer on the internet or any computer on my LAN from the router/modem (i checked, myself, this is in fact the case). However, nothing on my LAN has internet connectivity. I tried pinging the DNS servers, nothing. I tried directly typing in web sites' IP addresses, nothing, so doesn't seem to be a DNS issue. Any Ideas? What malfunction of a router could be causing such weird behavior? nay ideas or educated guesses are very much appreciated.

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• Dell 15Z. Trying to output image using Mini Displayport to a Yamasaki Q270. (2560 x 1440) rez monitor. Dual DVI-D to Mini Displayport

  - by michaelcku

  I have a Dell 15Z. GT525M Video card. Updated Driver via NVIDIA. Problem is I just purchased a Yamasaki Catleap Q270 monitor. It is a (2560x1440) monitor with only a Dual DVI-D out. 15Z only has HDMI and a Mini Display Port. I got a Active Dual DVI-D to Mini Display Port Active Adapter(Linked Below). http://www.monoprice.com/products/product.asp?c_id=104&cp_id=10428&cs_id=1042802&p_id=6904&seq=1&format=2 The Setup works when i plug it into my Macbook air 13.3. However when I plug it into my 15Z it doesn't work. Tried everything I can thank of. Window control P. FN and F1. It just doesn't work. I believe the issue lies in the Mini Display Port but i can't be sure. No matter what i do, the Mini Display Port doesn't get recognized. Spent 3 hours on the phone with the XPS Tech team. They simply said it was not compatible.... Any help or suggestion would be greatly appreciated.

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• Does any Certificate Authority support both SAN and wildcards?

  - by nicholas a. evans

  My basic quandry is that wildcard certificates don't support subdomains of subdomains, nor do they help with alternate domain names. Basically, if my CN is example.com, I want a Subject Alternative Name field that looks roughly like so: DNS:example.com DNS*.example.com DNS:*.beta.example.com DNS:example.net DNS:*.example.net DNS:*.beta.example.net Using a self-signed cert, I verified that the browsers will work just fine with this. Unfortunately, none of the Certificate Authorities that I looked into (Thawte, GoDaddy, Verisign, Digicert) seemed to support both wildcard certs and Subject Alternative Name (sometimes referred to as "Multiple Domain UCC"). I even called up GoDaddy tech support to confirm. Is there a CA (trusted by 99% of browsers) that supports wildcards for the Subject Alternative Name? One little restriction: I'm saddled with Amazon EC2's single Elastic IP per instance limitation. Here are what I see as my backup plans: set up three extra EC2 instances, each configured for a different IP address and cert, and nginx reverse proxy from three of them into the app server(s) introduces latency(?), and even the cheapest EC2 instance isn't that cheap instead of dedicated reverse proxy instances, setup the four or more almost identical EC2 app servers, with nginx using the port to determine which cert to deliver, and use haproxy to distribute the traffic amongst themselves. complicated to configure and manage? I'm not using the cheapest EC2 instance type for my app servers. If I don't need 4+ app servers for the load, it raises the cost. set up an external server (outside of EC2) that doesn't have EC2's Elastic IP address restrictions, setup all of the alternate IP addresses and certificates on that server, and nginx reverse proxy from that server into the EC2 app servers. extra IP addresses are almost free (still need to pay for the server of course), but don't come with the robust "elasticity" that Amazon's Elastic IPs provide. even more latency than in the first scenario. Are these approaches crazy or reasonable? Do you have another one to suggest?

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• Openconnect for Cisco VPN doesn't recognize private key file - asn1 encoding routines:ASN1_CHECK_TLEN:wrong tag

  - by Alexander Skwar

  I'm trying to use my Synology DS212 NAS box also act as VPN gateway to my companies VPN. Sadly, they only use Cisco ASA and to complicate stuff even further, we've got to use personal certificates (which is of course more secure, but more complicate to get going…). So I compiled OpenConnect v4.06 from http://www.infradead.org/openconnect/. As a very basic test, I tried to build a connection by manually invoking openconnect, passing along the key and cert files, like so: /lib/ld-linux.so.3 --library-path /opt/lib \ /opt/openconnect/sbin/openconnect \ --certificate=$VPN_CFG/alexander.crt \ --sslkey=$VPN_CFG/alexander.key \ --cafile=$VPN_CFG/Company_VPN_CA.crt \ --user=alexander --verbose <ip>:443 It fails :( Attempting to connect to <ip>:443 Using certificate file $VPN_CFG/alexander.crt Using client certificate '/[email protected]/OU=Company VPN' 5919:error:0D0680A8:asn1 encoding routines:ASN1_CHECK_TLEN:wrong tag:tasn_dec.c:1315: Loading private key failed (see above errors) Loading certificate failed. Aborting. Failed to open HTTPS connection to <ip> Failed to obtain WebVPN cookie When I run the same command with the same cert/key files on a Ubuntu 12.04 box, it works: openconnect \ --certificate=$VPN_CFG/alexander.crt \ --sslkey=$VPN_CFG/alexander.key \ --cafile=$VPN_CFG/Company_VPN_CA.crt \ --user=alexander --verbose <ip>:443 Attempting to connect to <ip>:443 Using certificate file $VPN_CFG/alexander.crt Extra cert from cafile: '/CN=Company AG VPN CA/O=Company AG/L=Zurich/ST=ZH/C=CH' SSL negotiation with <ip> Server certificate verify failed: self signed certificate Certificate from VPN server "<ip>" failed verification. Reason: self signed certificate Enter 'yes' to accept, 'no' to abort; anything else to view: yes Connected to HTTPS on <ip> GET https://<ip>/ […] Well… The error on the NAS is this: 5919:error:0D0680A8:asn1 encoding routines:ASN1_CHECK_TLEN:wrong tag:tasn_dec.c:1315: Any ideas, what's causing this? On Syno, I use OpenConnect 4.06. On Ubuntu, I just compiled and installed to a custom location OpenConnect 4.06 as well. Thanks, Alexander

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• .com domain transfer failing

  - by digital

  Hi, I'm trying to transfer one of my .com addresses between registrars. I'm down as the owner contact (confirmed working) and the losing registrar is down as the tech and admin contact. Last week I received an email stating that the domain transfer had been rejected by the losing registrar. I contacted the losing registrar and they denied that. My money from the winning registrar was refunded and I was told to try again. I've initiated the transfer again and received confirmation of pending transfer, I gave the correct EPP code and confirmed the transfer. Currently the status on the domain is set as OK, should it not be transfer pending? According to my name.com transfer page if the transfer is not authd in 5 days it will auto transfer anyway. I don't believe this will happen. Name.com have been really helpful but they can't really do much more now. The losing registrar is not being helpful hence me turning here. What can I do to make sure the domain transfers? The domain transfer is set to expire on the 17th. Any help would be greatly appreciated.

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• Cannot access SMC8014WG-SI provided by TimeWarner/RoadRunner administrative interface...

  - by Matt Rogish

  I just received installation of RoadRunner internet/TV/Voice and I was given a wi-fi router from the TimeWarner folks. The model is a SMC SMC8014WG-SI. Unfortunately, the password it uses is WEP and that is, as we all know, completely insecure. The tech that was here didn't know how to change it to something like WPA2 w/TKIP, and I was on hold for 20 minutes with the TimeWarner folks before I gave up. My problem is that the default web interface (http://192.168.0.1) isn't responding. I can ping it, I can access the internet through it, but I can't get to the admin interface. I did a "hard reset" of the device but still no dice. My suspicion is that the wi-fi admin interface is disabled (a common setting) but the wired interface isn't working on either of my two laptops (I've tried two laptops with two different cables, no link light activated). Am I SOL? Did they lock this down so I can't do what I want to do? Worst-case is I just hook up my go-to WRT54G router to the other modem and leave this one turned off, but I'd rather use their hardware to avoid any "It's not our problem" in the future. Any thoughts? Thanks!!

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• Are there any Microsoft Exchange Clients for iOS and Android that store their local data in an encrypted manner?

  - by Zac B

  I don't feel like this is a product recommendation question, more of a "does this tech even exist and is it feasible" question, but if I'm wrong, feel free to give this question the boot. Context: Our company has a bunch of traveling employees who access the company's Exchange server via thier iDevices or android phones, but because of the data protection laws in the state where our company is based (and the nature of the data our company works with), a recent security audit found that all mobile devices (laptops, phones, etc) operated by our company need to have all company correspondence and related data encrypted all the time. For laptops, that was easy: BitLocker or TrueCrypt, problem solved. For phones and tablets, however, I'm stumped. Sure, you can put lock screens/passwords on the phones, but the data is still accessible via external extraction, as law enforcement authorities already know. Question: Are there any clients for Microsoft Exchange that run on iOS or Android which store local data encrypted? The people using our mobile devices do a lot of their work while offline, so just giving them OWA access with SSL connection security isn't enough. Are there apps/technologies that present an additional login credential prompt to decrypt locally stored data in the app's storage area on the phone? My gut reaction when I started looking into this was "that doesn't sound like something Apple would allow into the App Store", but I've been wrong before...

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• Windows 8 auto-hibernate from sleep not working on Retina MacBook Pro

  - by frenchglen

  I have a similar question to this one. Only my context is the 15" Retina MacBook Pro - and Windows 8. I have just the original Mac OS X Mountain Lion on there, then Windows 8 via Bootcamp. no rEFIt installed. (I just press ALT every time I restart windows, actually as a security measure to stop tech-unsavvy thugs, who, if the laptop is stolen, think it's only a mac and don't discover my Windows as quickly as they would've, and by that time I remotely activate various anti-theft mac apps and nab them that way). SO: like the related question asks, why isn't it behaving like it should? The Windows 7 FAQ states: Will sleep eventually drain my laptop battery? If your laptop battery charge gets critically low while the computer is asleep, Windows automatically puts the laptop into hibernation mode. But this is just not happening - on my rMBP Windows 8. It seems EVERY time I set the laptop to sleep (when it reaches 10%), then arriving home and plugging it in and hoping to simply resume my work, it does NOT save the session to disk and I lose ALL my work. Who's fault is it? Win 8's (a bug, grr)? Or Apple's EFI system (maybe fixable via editing EFI options/do I have to install refit to make it work perhaps?) Or maybe changing windows power options can somehow fix the problem? Thanks for your help.

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