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• CodePlex Daily Summary for Monday, May 31, 2010

  CodePlex Daily Summary for Monday, May 31, 2010New ProjectsAndrew's XNA Helpers: A collection of simple, yet useful methods and ways of accessing crucial variables such as the ContentManager or SpriteBatch from anywhere in your ...BASIC-DOS: BASIC-DOS OS Makes It Easier For People To Use DOS As It Comes With An Graphical User Interface That Loads Up During Boot Up. No Need To Type Any C...Chirpy - Visual Studio Add In For Handling Js, Css, and DotLess Files: Mashes, minifies, and validates your javascript, stylesheet, and dotless files.fprparser: Fortify XML Report parser in the form of an Excel Add-inHL7ToXmlConverter: Class library to transform HL7 Version 2.x to HL7Xml Version 2 depends on the used HL7 grammar.imdb movie downloader: basically download info from imdb and it s realy FAST ! need some development about thread pooling and webclient issues.. just try ;) for it run ...IMIfmoOptimisation: Задание по оптимизацииMarketView: MarketViewMediaStreamSources: 这是 CodePlex 上第一个可以呈现视频的 MediaStreamSource 项目。Migrate User Profile Values: A tool to move values between SharePoint 2007 User Profiles. The console application MigrateUserProfileValues.exe will export User Profile values ...Nexus6Studio Development Space: This is a working repository for development efforst of the Nexus6studio team.Project BlueLabel: BlueLabelSergioTools: SergioTools is a collection of tools and sample codes to help C# developers to improve your productivity and skills.SharePoint Property Bag Settings 2010: The Property Bag Settings can store any metadata as Key-Value pairs such as connection strings, server names, file paths, and other miscellaneous s...Silverlight Isolated Storage Cache: IsoCache is a small framework the make it easy to store dll's and xap files in the isolated storage so they can be use to speed up the startup of t...StackPivot: StackPivot is an app which can generate Microsoft Pivot "Collections" on-the-fly based on the data collected from the Stack Exchange APIs. Its d...Suspension Calculator: The Suspension Calculator aims to help people who are building race cars perform suspension related calculations. The calculations vary from motion...TFS Timesheets: A custom work item control for Team Foundation Server that allows timesheet data to be captured against a work item.Umbraco Membership infrastructure: Improvements to the Umbraco membership API implemented as a package. Includes user properties and improved membership API support.VolgaTransTelecomClient: VolgaTransTelecomClient makes it easier for clients of "Volga TransTelecom" company to get info about account. It's developed in C#.Wouter's SharePoint Demo Land: This site contains many of the SharePoint demos that I create while training or hobbying, both for the 2007 and the 2010 release. Please click the...New ReleasesAgUnit - Silverlight unit testing with ReSharper: AgUnit 0.1: Initial release of AgUnit. Copy the extracted files from AgUnit-0.1-ReSharper5.0.zip into the "Bin\Plugins\" folder of your ReSharper installatio...Andrew's XNA Helpers: Andrew's XNA Helpers v1: My first version of my Library of XNA Helpers. Includes: Variables class - A static class that can be accessed anywhere throughout your project -...Clean your Database: Database Cleaner Setup: Database Cleaner SetupClean your Database: Database Cleaner Source: Database Cleaner Source codeCommunity Forums NNTP bridge: Community Forums NNTP Bridge V16: Release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open source NNTP bridge. This release has add...Community Forums NNTP bridge: Community Forums NNTP Bridge V17: Release of the Community Forums NNTP Bridge to access the social and anwsers MS forums with a single, open source NNTP bridge. This release is prim...Folder Bookmarks: Folder Bookmarks 1.5.8: The latest version of Folder Bookmarks (1.5.8), with new GUI improvements and 'Help' feature - all the instructions needed to use the software (If ...HL7ToXmlConverter: HL7ToXmlConverter Version 0.0.0.9: First distribution on codepleximdb movie downloader: 0.9 Fist Tryout of MyImdb SourceCode: Fist Tryout of MyImdb SourceCodeLightweight Fluent Workflow: Objectflow 1.0.0.2: The features of this release take advantage of .Net 3.5 featrures; Lamda support is back for Constraints and Functions can now be used in workflows...MDownloader: MDownloader-0.15.16.59384: Fixed password detector in context of .rar files. Fixed FileFactory provider implementation. Fixed detection of internet connection failures.MediaStreamSources: MediaStreamSources 1.0 Beta1: 1.0 Beta1Mongodb Management Studio: Mongodb Management Studio v1.1: MongodbManagementStudio v1.1 1.服务器管理功能 添加服务器,删除服务器 2.服务器,数据库,表,列,索引,树形显示和状态信息查看 3.查询分析器功能. 支持select,insert,Delete,update 支持自定义分页函数 $rowid(1,5) 查询...Multiplayer Quiz: Release 1_7_1_0: Latest Release. .NET 4.0 required to run server, and recommended for client. Download: http://www.microsoft.com/downloads/details.aspx?FamilyID=9cf...SCSM PowerShell Cmdlets: SCSM PowerShell Cmdlets Version 0.1.1: First release! This is a minimal build with limited funcitonallity. Should be handled as a preview of what's to come. Included Cmdlets are: New-...SharePoint Property Bag Settings 2010: PropertyBagSettings2010.wsp: The SharePoint Property Bag Settings is a reusable component that you can include in your own SharePoint applications. It can store simple types, s...Sharp Tests Ex: Sharp Tests Ex 1.0.0RTM: Project Description #TestsEx (Sharp Tests Extensions) is a set of extensible extensions. The main target is write short assertions where the Visual...Silverlight Testing Automation Tool: StatLight V1.1: FeaturesApplied some UnitDriven specific changes from justncase80/StatLight Updated to the 0.0.5 release over on rul:UnitDriven.codeplex.com Upda...SQL Server 2005 and 2008 - Backup, Integrity Check and Index Optimization: 30 May 2010: This is the latest version of my solution for Backup, Integrity Check and Index Optimization in SQL Server 2005, SQL Server 2008 and SQL Server 200...Suspension Calculator: SuspensionCalculator_V1.0.0.29: The Suspension Calculator aims to help people who are building race cars perform suspension related calculations. The calculations vary from motion...Svn2Svn: copy, sync, replay or reflect changes across SVN repositories: 1.2 (Beta): Build 1.2.8932.0. Added /incremental (/i) mode, svn2svn detects all previously synced revisions and starts at the latest revision that has not bee...VCC: Latest build, v2.1.30530.0: Automatic drop of latest buildVolgaTransTelecomClient: V.1.0.2.0: v.1.0.2.0 releaseWatchersNET.SkinObjects.ModulActionsMenu: ModulActionsMenu 01.00.01: changes CSS Fixed for the Microsoft Internet ExplorerWouter's SharePoint Demo Land: Navigation Service Basic: This sample shows how to create a simple Service Application for SharePoint 2010. You can read up on the how and why on my blog series about Serv...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active ProjectsCommunity Forums NNTP bridgeAStar.netpatterns & practices – Enterprise LibraryBlogEngine.NETGMap.NET - Great Maps for Windows Forms & PresentationMirror Testing SystemIonics Isapi Rewrite FilterCustomer Portal Accelerator for Microsoft Dynamics CRMN2 CMSpatterns & practices: Windows Azure Security Guidance

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• 3 Ways to Make Steam Even Faster

  - by Chris Hoffman

  Have you ever noticed how slow Steam’s built-in web browser can be? Do you struggle with slow download speeds? Or is Steam just slow in general? These tips will help you speed it up. Steam isn’t a game itself, so there are no 3D settings to change to achieve maximum performance. But there are some things you can do to speed it up dramatically. Speed Up the Steam Web Browser Steam’s built-in web browser — used in both the Steam store and in Steam’s in-game overlay to provide a web browser you can quickly use within games – can be frustratingly slow on many systems. Rather than the typical speed we’ve come to expect from Chrome, Firefox, or even Internet Explorer, Steam seems to struggle. When you click a link or go to a new page, there’s a noticeable delay before the new page appears — something that doesn’t happen in desktop browsers. Many people seem to have made peace with this slowness, accepting that Steam’s built-in browser is just bad. However, there’s a trick that will eliminate this delay on many systems and make the Steam web browser fast. This problem seems to arise from an incompatibility with the Automatically Detect Proxy Settings option, which is enabled by default on Windows. This is a compatibility option that very few people should actually need, so it’s safe to disable it. To disable this option, open the Internet Options dialog — press the Windows key to access the Start menu or Start screen, type Internet Options, and click the Internet Options shortcut. Select the Connections tab in the Internet Options window and click the LAN settings button. Uncheck the Automatically detect settings option here, then click OK to save your settings. If you experienced a significant delay every time a web page loaded in Steam’s web browser, it should now be gone. In the unlikely event that you encounter some sort of problem with your network connection, you could always re-enable this option. Increase Steam’s Game Download Speed Steam attempts to automatically select the nearest download server to your location. However, it may not always select the ideal download server. Or, in the case of high-traffic events like big seasonal sales and huge game launches, you may benefit from selecting a less-congested server. To do this, open Steam’s settings by clicking the Steam menu in Steam and selecting Settings. Click over to the Downloads tab and select the closest download server from the Download Region box. You should also ensure that Steam’s download bandwidth isn’t limited from here. You may want to restart Steam and see if your download speeds improve after changing this setting. In some cases, the closest server might not be the fastest. One a bit farther away could be faster if your local server is more congested, for example. Steam once provided information about content server load, which allowed you to select a regional server that wasn’t under high-load, but this information no longer seems to be available. Steam still provides a page that shows you the amount of download activity happening in different regions, including statistics about the difference in download speeds in different US states, but this information isn’t as useful. Accelerate Steam and Your Games One way to speed up all your games — and Steam itself —  is by getting a solid-state drive and installing Steam to it. Steam allows you to easily move your Steam folder — at C:\Program Files (x86)\Steam by default — to another hard drive. Just move it like you would any other folder. You can then launch the Steam.exe program as if you had never moved Steam’s files. Steam also allows you to configure multiple game library folders. This means that you can set up a Steam library folder on a solid-state drive and one on your larger magnetic hard drive. Install your most frequently played games to the solid-state drive for maximum speed and your less frequently played ones to the slower magnetic hard drive to save SSD space. To set up additional library folders, open Steam’s Settings window and click the Downloads tab. You’ll find the Steam Library Folders option here. Click the Add Library Folder button and create a new game library on another hard drive. When you install a game in Steam, you’ll be asked which library folder you want to install it to. With the proxy compatibility option disabled, the correct download server chosen, and Steam installed to a fast SSD, it should be a speed demon. There’s not much more you can do to speed up Steam, short of upgrading other hardware like your computer’s CPU. Image Credit: Andrew Nash on Flickr     

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• Does Test Driven Development (TDD) improve Quality and Correctness? (Part 1)

  - by David V. Corbin

  Since the dawn of the computer age, various methodologies have been introduced to improve quality and reduce cost. In this posting, I will by sharing my experiences with Test Driven Development; both its benefits and limitations. To start this topic, we need to agree on what TDD is. The first is to define each of the three words as used in this context. Test - An item or action which measures something in some quantifiable form. Driven - The primary motivation or focus of a series of activities (process) Development - All phases of a software project/product from concept through delivery. The above are very simple definitions that result in the following: "TDD is a process where the primary focus is on measuring and quantifying all aspects of the creation of a (software) product." There are many places where TDD is used outside of software development, even though it is not known by this name. Consider the (conventional) education process that most of us grew up on. The focus was to get the best grades as measured by different tests. Many of these tests measured rote memorization and not understanding of the subject matter. The result of this that many people graduated with high scores but without "quality and correctness" in their ability to utilize the subject matter (of course, the flip side is true where certain people DID understand the material but were not very good at taking this type of test). Returning to software development, let us look at some common scenarios. While these items are generally applicable regardless of platform, language and tools; the remainder of this post will utilize Microsoft Visual Studio and Team Foundation Server (TFS) for examples. It should be realized that everyone does at least some aspect of TDD. At the most rudimentary level, getting a program to compile involves a "pass/fail" measurement (is the syntax valid) that drives their ability to proceed further (run the program). Other developers may create "Unit Tests" in the belief that having a test for every method/property of a class and good code coverage is the goal of TDD. These items may be helpful and even important, but really only address a small aspect of the overall effort. To see TDD in a bigger view, lets identify the various activities that are part of the Software Development LifeCycle. These are going to be presented in a Waterfall style for simplicity, but each item also occurs within Iterative methodologies such as Agile/Scrum. the key ones here are: Requirements Gathering Architecture Design Implementation Quality Assurance Can each of these items be subjected to a process which establishes metrics (quantified metrics) that reflect both the quality and correctness of each item? It should be clear that conventional Unit Tests do not apply to all of these items; at best they can verify that a local aspect (e.g. a Class/Method) of implementation matches the (test writers perspective of) the appropriate design document. So what can we do? For each of area, the goal is to create tests that are quantifiable and durable. The ability to quantify the measurements (beyond a simple pass/fail) is critical to tracking progress(eventually measuring the level of success that has been achieved) and for providing clear information on what items need to be addressed (along with the appropriate time to address them - in varying levels of detail) . Durability is important so that the test can be reapplied (ideally in an automated fashion) over the entire cycle. Returning for a moment back to our "education example", one must also be careful of how the tests are organized and how the measurements are taken. If a test is in a multiple choice format, there is a significant statistical probability that a correct answer might be the result of a random guess. Also, in many situations, having the student simply provide a final answer can obscure many important elements. For example, on a math test, having the student simply provide a numeric answer (rather than showing the methodology) may result in a complete mismatch between the process and the result. It is hard to determine which is worse: The student who makes a simple arithmetric error at one step of a long process (resulting in a wrong answer) or The student who (without providing the "workflow") uses a completely invalid approach, yet still comes up with the right number. The "Wrong Process"/"Right Answer" is probably the single biggest problem in software development. Even very simple items can suffer from this. As an example consider the following code for a "straight line" calculation....Is it correct? (for Integral Points)         int Solve(int m, int b, int x) { return m * x + b; }   Most people would respond "Yes". But let's take the question one step further... Is it correct for all possible values of m,b,x??? (no fair if you cheated by being focused on the bolded text!)  Without additional information regarding constrains on "the possible values of m,b,x" the answer must be NO, there is the risk of overflow/wraparound that will produce an incorrect result! To properly answer this question (i.e. Test the Code), one MUST be able to backtrack from the implementation through the design, and architecture all the way back to the requirements. And the requirement itself must be tested against the stakeholder(s). It is only when the bounding conditions are defined that it is possible to determine if the code is "Correct" and has "Quality". Yet, how many of us (myself included) have written such code without even thinking about it. In many canses we (think we) "know" what the bounds are, and that the code will be correct. As we all know, requirements change, "code reuse" causes implementations to be applied to different scenarios, etc. This leads directly to the types of system failures that plague so many projects. This approach to TDD is much more holistic than ones which start by focusing on the details. The fundamental concepts still apply: Each item should be tested. The test should be defined/implemented before (or concurrent with) the definition/implementation of the actual item. We also add concepts that expand the scope and alter the style by recognizing: There are many things beside "lines of code" that benefit from testing (measuring/evaluating in a formal way) Correctness and Quality can not be solely measured by "correct results" In the future parts, we will examine in greater detail some of the techniques that can be applied to each of these areas....

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• Remote Debug Windows Azure Cloud Service

  - by Shaun

  Originally posted on: http://geekswithblogs.net/shaunxu/archive/2013/11/02/remote-debug-windows-azure-cloud-service.aspxOn the 22nd of October Microsoft Announced the new Windows Azure SDK 2.2. It introduced a lot of cool features but one of it shocked most, which is the remote debug support for Windows Azure Cloud Service (a.k.a. WACS).   Live Debug is Nightmare for Cloud Application When we are developing against public cloud, debug might be the most difficult task, especially after the application had been deployed. In order to minimize the debug effort, Microsoft provided local emulator for cloud service and storage once the Windows Azure platform was announced. By using local emulator developers could be able run their application on local machine with almost the same behavior as running on Windows Azure, and that could be debug easily and quickly. But when we deployed our application to Azure, we have to use log, diagnostic monitor to debug, which is very low efficient. Visual Studio 2012 introduced a new feature named "anonymous remote debug" which allows any workstation under any user could be able to attach the remote process. This is less secure comparing the authenticated remote debug but much easier and simpler to use. Now in Windows Azure SDK 2.2, we could be able to attach our application from our local machine to Windows Azure, and it's very easy.   How to Use Remote Debugger First, let's create a new Windows Azure Cloud Project in Visual Studio and selected ASP.NET Web Role. Then create an ASP.NET WebForm application. Then right click on the cloud project and select "publish". In the publish dialog we need to make sure the application will be built in debug mode, since .NET assembly cannot be debugged in release mode. I enabled Remote Desktop as I will log into the virtual machine later in this post. It's NOT necessary for remote debug. And selected "advanced settings" tab, make sure we checked "Enable Remote Debugger for all roles". In WACS, a cloud service could be able to have one or more roles and each role could be able to have one or more instances. The remote debugger will be enabled for all roles and all instances if we checked. Currently there's no way for us to specify which role(s) and which instance(s) to enable. Finally click "publish" button. In the windows azure activity window in Visual Studio we can find some information about remote debugger. To attache remote process would be easy. Open the "server explorer" window in Visual Studio and expand "cloud services" node, find the cloud service, role and instance we had just published and wanted to debug, right click on the instance and select "attach debugger". Then after a while (it's based on how fast our Internet connect to Windows Azure Data Center) the Visual Studio will be switched to debug mode. Let's add a breakpoint in the default web page's form load function and refresh the page in browser to see what's happen. We can see that the our application was stopped at the breakpoint. The call stack, watch features are all available to use. Now let's hit F5 to continue the step, then back to the browser we will find the page was rendered successfully.   What Under the Hood Remote debugger is a WACS plugin. When we checked the "enable remote debugger" in the publish dialog, Visual Studio will add two cloud configuration settings in the CSCFG file. Since they were appended when deployment, we cannot find in our project's CSCFG file. But if we opened the publish package we could find as below. At the same time, Visual Studio will generate a certificate and included into the package for remote debugger. If we went to the azure management portal we will find there will a certificate under our application which was created, uploaded by remote debugger plugin. Since I enabled Remote Desktop there will be two certificates in the screenshot below. The other one is for remote debugger. When our application was deployed, windows azure system will open related ports for remote debugger. As below you can see there are two new ports opened on my application. Finally, in our WACS virtual machine, windows azure system will copy the remote debug component based on which version of Visual Studio we are using and start. Our application then can be debugged remotely through the visual studio remote debugger. Below is the task manager on the virtual machine of my WACS application.   Summary In this post I demonstrated one of the feature introduced in Windows Azure SDK 2.2, which is Remote Debugger. It allows us to attach our application from local machine to windows azure virtual machine once it had been deployed. Remote debugger is powerful and easy to use, but it brings more security risk. And since it's only available for debug build this means the performance will be worse than release build. Hence we should only use this feature for staging test and bug fix (publish our beta version to azure staging slot), rather than for production.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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• Tuning Red Gate: #4 of Some

  - by Grant Fritchey

  First time connecting to these servers directly (keys to the kingdom, bwa-ha-ha-ha. oh, excuse me), so I'm going to take a look at the server properties, just to see if there are any issues there. Max memory is set, cool, first possible silly mistake clear. In fact, these look to be nicely set up. Oh, I'd like to see the ANSI Standards set by default, but it's not a big deal. The default location for database data is the F:\ drive, where I saw all the activity last time. Cool, the people maintaining the servers in our company listen, parallelism threshold is set to 35 and optimize for ad hoc is enabled. No shocks, no surprises. The basic setup is appropriate. On to the problem database. Nothing wrong in the properties. The database is in SIMPLE recovery, but I think it's a reporting system, so no worries there. Again, I'd prefer to see the ANSI settings for connections, but that's the worst thing I can see. Time to look at the queries, tables, indexes and statistics because all the information I've collected over the last several days suggests that we're not looking at a systemic problem (except possibly not enough memory), but at the traditional tuning issues. I just want to note that, I started looking at the system, not the queries. So should you when tuning your environment. I know, from the data collected through SQL Monitor, what my top poor performing queries are, and the most frequently called, etc. I'm starting with the most frequently called. I'm going to get the execution plan for this thing out of the cache (although, with the cache dumping constantly, I might not get it). And it's not there. Called 1.3 million times over the last 3 days, but it's not in cache. Wow. OK. I'll see what's in cache for this database: SELECT  deqs.creation_time,         deqs.execution_count,         deqs.max_logical_reads,         deqs.max_elapsed_time,         deqs.total_logical_reads,         deqs.total_elapsed_time,         deqp.query_plan,         SUBSTRING(dest.text, (deqs.statement_start_offset / 2) + 1,                   (deqs.statement_end_offset - deqs.statement_start_offset) / 2                   + 1) AS QueryStatement FROM    sys.dm_exec_query_stats AS deqs         CROSS APPLY sys.dm_exec_sql_text(deqs.sql_handle) AS dest         CROSS APPLY sys.dm_exec_query_plan(deqs.plan_handle) AS deqp WHERE   dest.dbid = DB_ID('Warehouse') AND deqs.statement_end_offset > 0 AND deqs.statement_start_offset > 0 ORDER BY deqs.max_logical_reads DESC ; And looking at the most expensive operation, we have our first bad boy: Multiple table scans against very large sets of data and a sort operation. a sort operation? It's an insert. Oh, I see, the table is a heap, so it's doing an insert, then sorting the data and then inserting into the primary key. First question, why isn't this a clustered index? Let's look at some more of the queries. The next one is deceiving. Here's the query plan: You're thinking to yourself, what's the big deal? Well, what if I told you that this thing had 8036318 reads? I know, you're looking at skinny little pipes. Know why? Table variable. Estimated number of rows = 1. Actual number of rows. well, I'm betting several more than one considering it's read 8 MILLION pages off the disk in a single execution. We have a serious and real tuning candidate. Oh, and I missed this, it's loading the table variable from a user defined function. Let me check, let me check. YES! A multi-statement table valued user defined function. And another tuning opportunity. This one's a beauty, seriously. Did I also mention that they're doing a hash against all the columns in the physical table. I'm sure that won't lead to scans of a 500,000 row table, no, not at all. OK. I lied. Of course it is. At least it's on the top part of the Loop which means the scan is only executed once. I just did a cursory check on the next several poor performers. all calling the UDF. I think I found a big tuning opportunity. At this point, I'm typing up internal emails for the company. Someone just had their baby called ugly. In addition to a series of suggested changes that we need to implement, I'm also apologizing for being such an unkind monster as to question whether that third eye & those flippers belong on such an otherwise lovely child.

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• Oracle's Global Single Schema

  - by david.butler(at)oracle.com

  Maximizing business process efficiencies in a heterogeneous environment is very difficult. The difficulty stems from the fact that the various applications across the Information Technology (IT) landscape employ different integration standards, different message passing strategies, and different workflow engines. Vendors such as Oracle and others are delivering tools to help IT organizations manage the complexities introduced by these differences. But the one remaining intractable problem impacting efficient operations is the fact that these applications have different definitions for the same business data. Business data is your business information codified for computer programs to use. A good data model will represent the way your organization does business. The computer applications your organization deploys to improve operational efficiency are built to operate on the business data organized into this schema.  If the schema does not represent how you do business, the applications on that schema cannot provide the features you need to achieve the desired efficiencies. Business processes span these applications. Data problems break these processes rendering them far less efficient than they need to be to achieve organization goals. Thus, the expected return on the investment in these applications is never realized. The success of all business processes depends on the availability of accurate master data.  Clearly, the solution to this problem is to consolidate all the master data an organization uses to run its business. Then clean it up, augment it, govern it, and connect it back to the applications that need it. Until now, this obvious solution has been difficult to achieve because no one had defined a data model sufficiently broad, deep and flexible enough to support transaction processing on all key business entities and serve as a master superset to all other operational data models deployed in heterogeneous IT environments. Today, the situation has changed. Oracle has created an operational data model (aka schema) that can support accurate and consistent master data across heterogeneous IT systems. This is foundational for providing a way to consolidate and integrate master data without having to replace investments in existing applications. This Global Single Schema (GSS) represents a revolutionary breakthrough that allows for true master data consolidation. Oracle has deep knowledge of applications dating back to the early 1990s.  It developed applications in the areas of Supply Chain Management (SCM), Product Lifecycle Management (PLM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Financials and Manufacturing. In addition, Oracle applications were delivered for key industries such as Communications, Financial Services, Retail, Public Sector, High Tech Manufacturing (HTM) and more. Expertise in all these areas drove requirements for GSS. The following figure illustrates Oracle's unique position that enabled the creation of the Global Single Schema. GSS Requirements Gathering GSS defines all the key business entities and attributes including Customers, Contacts, Suppliers, Accounts, Products, Services, Materials, Employees, Installed Base, Sites, Assets, and Inventory to name just a few. In addition, Oracle delivers GSS pre-integrated with a wide variety of operational applications.  Business Process Automation EBusiness is about maximizing operational efficiency. At the highest level, these 'operations' span all that you do as an organization.  The following figure illustrates some of these high-level business processes. Enterprise Business Processes Supplies are procured. Assets are maintained. Materials are stored. Inventory is accumulated. Products and Services are engineered, produced and sold. Customers are serviced. And across this entire spectrum, Employees do the procuring, supporting, engineering, producing, selling and servicing. Not shown, but not to be overlooked, are the accounting and the financial processes associated with all this procuring, manufacturing, and selling activity. Supporting all these applications is the master data. When this data is fragmented and inconsistent, the business processes fail and inefficiencies multiply. But imagine having all the data under these operational business processes in one place. ·            The same accurate and timely customer data will be provided to all your operational applications from the call center to the point of sale. ·            The same accurate and timely supplier data will be provided to all your operational applications from supply chain planning to procurement. ·            The same accurate and timely product information will be available to all your operational applications from demand chain planning to marketing. You would have a single version of the truth about your assets, financial information, customers, suppliers, employees, products and services to support your business automation processes as they flow across your business applications. All company and partner personnel will access the same exact data entity across all your channels and across all your lines of business. Oracle's Global Single Schema enables this vision of a single version of the truth across the heterogeneous operational applications supporting the entire enterprise. Global Single Schema Oracle's Global Single Schema organizes hundreds of thousands of attributes into 165 major schema objects supporting over 180 business application modules. It is designed for international operations, and extensibility.  The schema is delivered with a full set of public Application Programming Interfaces (APIs) and an Integration Repository with modern Service Oriented Architecture interfaces to make data available as a services (DaaS) to business processes and enable operations in heterogeneous IT environments. ·         Key tables can be extended with unlimited numbers of additional attributes and attribute groups for maximum flexibility.  o    This enables model extensions that reflect business entities unique to your organization's operations. ·         The schema is multi-organization enabled so data manipulation can be controlled along organizational boundaries. ·         It uses variable byte Unicode to support over 31 languages. ·         The schema encodes flexible date and flexible address formats for easy localizations. No matter how complex your business is, Oracle's Global Single Schema can hold your business objects and support your global operations. Oracle's Global Single Schema identifies and defines the business objects an enterprise needs within the context of its business operations. The interrelationships between the business objects are also contained within the GSS data model. Their presence expresses fundamental business rules for the interaction between business entities. The following figure illustrates some of these connections.   Interconnected Business Entities Interconnecte business processes require interconnected business data. No other MDM vendor has this capability. Everyone else has either one entity they can master or separate disconnected models for various business entities. Higher level integrations are made available, but that is a weak architectural alternative to data level integration in this critically important aspect of Master Data Management.    

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• New Replication, Optimizer and High Availability features in MySQL 5.6.5!

  - by Rob Young

  As the Product Manager for the MySQL database it is always great to announce when the MySQL Engineering team delivers another great product release.  As a field DBA and developer it is even better when that release contains improvements and innovation that I know will help those currently using MySQL for apps that range from modest intranet sites to the most highly trafficked web sites on the web.  That said, it is my pleasure to take my hat off to MySQL Engineering for today's release of the MySQL 5.6.5 Development Milestone Release ("DMR"). The new highlighted features in MySQL 5.6.5 are discussed here: New Self-Healing Replication ClustersThe 5.6.5 DMR improves MySQL Replication by adding Global Transaction Ids and automated utilities for self-healing Replication clusters.  Prior to 5.6.5 this has been somewhat of a pain point for MySQL users with most developing custom solutions or looking to costly, complex third-party solutions for these capabilities.  With 5.6.5 these shackles are all but removed by a solution that is included with the GPL version of the database and supporting GPL tools.  You can learn all about the details of the great, problem solving Replication features in MySQL 5.6 in Mat Keep's Developer Zone article.  New Replication Administration and Failover UtilitiesAs mentioned above, the new Replication features, Global Transaction Ids specifically, are now supported by a set of automated GPL utilities that leverage the new GTIDs to provide administration and manual or auto failover to the most up to date slave (that is the default, but user configurable if needed) in the event of a master failure. The new utilities, along with links to Engineering related blogs, are discussed in detail in the DevZone Article noted above. Better Query Optimization and ThroughputThe MySQL Optimizer team continues to amaze with the latest round of improvements in 5.6.5. Along with much refactoring of the legacy code base, the Optimizer team has improved complex query optimization and throughput by adding these functional improvements: Subquery Optimizations - Subqueries are now included in the Optimizer path for runtime optimization.  Better throughput of nested queries enables application developers to simplify and consolidate multiple queries and result sets into a single unit or work. Optimizer now uses CURRENT_TIMESTAMP as default for DATETIME columns - For simplification, this eliminates the need for application developers to assign this value when a column of this type is blank by default. Optimizations for Range based queries - Optimizer now uses ready statistics vs Index based scans for queries with multiple range values. Optimizations for queries using filesort and ORDER BY.  Optimization criteria/decision on execution method is done now at optimization vs parsing stage. Print EXPLAIN in JSON format for hierarchical readability and Enterprise tool consumption. You can learn the details about these new features as well all of the Optimizer based improvements in MySQL 5.6 by following the Optimizer team blog. You can download and try the MySQL 5.6.5 DMR here. (look under "Development Releases")  Please let us know what you think!  The new HA utilities for Replication Administration and Failover are available as part of the MySQL Workbench Community Edition, which you can download here .Also New in MySQL LabsAs has become our tradition when announcing DMRs we also like to provide "Early Access" development features to the MySQL Community via the MySQL Labs.  Today is no exception as we are also releasing the following to Labs for you to download, try and let us know your thoughts on where we need to improve:InnoDB Online OperationsMySQL 5.6 now provides Online ADD Index, FK Drop and Online Column RENAME.  These operations are non-blocking and will continue to evolve in future DMRs.  You can learn the grainy details by following John Russell's blog.InnoDB data access via Memcached API ("NotOnlySQL") - Improved refresh of an earlier feature releaseSimilar to Cluster 7.2, MySQL 5.6 provides direct NotOnlySQL access to InnoDB data via the familiar Memcached API. This provides the ultimate in flexibility for developers who need fast, simple key/value access and complex query support commingled within their applications.Improved Transactional Performance, ScaleThe InnoDB Engineering team has once again under promised and over delivered in the area of improved performance and scale.  These improvements are also included in the aggregated Spring 2012 labs release:InnoDB CPU cache performance improvements for modern, multi-core/CPU systems show great promise with internal tests showing:    2x throughput improvement for read only activity 6x throughput improvement for SELECT range Read/Write benchmarks are in progress More details on the above are available here. You can download all of the above in an aggregated "InnoDB 2012 Spring Labs Release" binary from the MySQL Labs. You can also learn more about these improvements and about related fixes to mysys mutex and hash sort by checking out the InnoDB team blog.MySQL 5.6.5 is another installment in what we believe will be the best release of the MySQL database ever.  It also serves as a shining example of how the MySQL Engineering team at Oracle leads in MySQL innovation.You can get the overall Oracle message on the MySQL 5.6.5 DMR and Early Access labs features here. As always, thanks for your continued support of MySQL, the #1 open source database on the planet!

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• Amanda Todd&ndash;What Parents Can Learn From Her Story

  - by D'Arcy Lussier

  Amanda Todd was a bullied teenager who committed suicide this week. Her story has become headline news due in part to her You Tube video she posted telling her story:   The story is heartbreaking for so many reasons, but I wanted to talk about what we as parents can learn from this. Being the dad to two girls, one that’s 10, I’m very aware of the dangers that the internet holds. When I saw her story, one thing jumped out at me – unmonitored internet access at an early age. My daughter (then 9) came home from a friends place once and asked if she could be in a YouTube video with her friend. Apparently this friend was allowed to do whatever she wanted on the internet, including posting goofy videos. This set off warning bells and we ensured our daughter realized the dangers and that she was not to ever post videos of herself. In looking at Amanda’s story, the access to unmonitored internet time along with just being a young girl and being flattered by an online predator were the key events that ultimately led to her suicide. Yes, the reaction of her classmates and “friends” was horrible as well, I’m not diluting that. But our youth don’t fully understand yet that what they do on the internet today will follow them potentially forever. And the people they meet online aren’t necessarily who they claim to be. So what can we as parents learn from Amanda’s story? Parents Shouldn’t Feel Bad About Being Internet Police Our job as parents is in part to protect our kids and keep them safe, even if they don’t like our measures. This includes monitoring, supervising, and restricting their internet activities. In our house we have a family computer in the living room that the kids can watch videos and surf the web. It’s in plain view of everyone, so you can’t hide what you’re looking at. If our daughter goes to a friend’s place, we ask about what they did and what they played. If the computer comes up, we ask about what they did on it. Luckily our daughter is very up front and honest in telling us things, so we have very open discussions. Parents Need to Be Honest About the Dangers of the Internet I’m sure every generation says that “kids grow up so fast these days”, but in our case the internet really does push our kids to be exposed to things they otherwise wouldn’t experience. One wrong word in a Google search, a click of a link in a spam email, or just general curiosity can expose a child to things they aren’t ready for or should never be exposed to (and I’m not just talking about adult material – have you seen some of the graphic pictures from war zones posted on news sites recently?). Our stance as parents has been to be open about discussing the dangers with our kids before they encounter any content – be proactive instead of reactionary. Part of this is alerting them to the monsters that lurk on the internet as well. As kids explore the world wide web, they’re eventually going to encounter some chat room or some Facebook friend invite or other personal connection with someone. More than ever kids need to be educated on the dangers of engaging with people online and sharing personal information. You can think of it as an evolved discussion that our parents had with us about using the phone: “Don’t say ‘I’m home alone’, don’t say when mom or dad get home, don’t tell them any information, etc.” Parents Need to Talk Self Worth at Home Katie makes the point better than I ever could (one bad word towards the end): Our children need to understand their value beyond what the latest issue of TigerBeat says, or the media who continues flaunting physical attributes over intelligence and character, or a society that puts focus on status and wealth. They also have to realize that just because someone pays you a compliment, that doesn’t mean you should ignore personal boundaries and limits. What does this have to do with the internet? Well, in days past if you wanted to be social you had to go out somewhere. Now you can video chat with any number of people from the comfort of wherever your laptop happens to be – and not just text but full HD video with sound! While innocent children head online in the hopes of meeting cool people, predators with bad intentions are heading online too. As much as we try to monitor their online activity and be honest about the dangers of the internet, the human side of our kids isn’t something we can control. But we can try to influence them to see themselves as not needing to search out the acceptance of complete strangers online. Way easier said than done, but ensuring self-worth is something discussed, encouraged, and celebrated is a step in the right direction. Parental Wake Up Call This post is not a critique of Amanda’s parents. The reality is that cyber bullying/abuse is happening every day, and there are millions of parents that have no clue its happening to their children. Amanda’s story is a wake up call that our children’s online activities may be putting them in danger. My heart goes out to the parents of this girl. As a father of daughters, I can’t imagine what I would do if I found my daughter having to hide in a ditch to avoid a mob or call 911 to report my daughter had attempted suicide by drinking bleach or deal with a child turning to drugs/alcohol/cutting to cope. It would be horrendous if we as parents didn’t re-evaluate our family internet policies in light of this event. And in the end, Amanda’s video was meant to bring attention to her plight and encourage others going through the same thing. We may not be kids, but we can still honour her memory by helping safeguard our children.

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• The Business of Winning Innovation: An Exclusive Blog Series

  - by Kerrie Foy

  "The Business of Winning Innovation” is a series of articles authored by Oracle Agile PLM experts on what it takes to make innovation a successful and lucrative competitive advantage. Our customers have proven Agile PLM applications to be enormously flexible and comprehensive, so we’ve launched this article series to showcase some of the most fascinating, value-packed use cases. In this article by Keith Colonna, we kick-off the series by taking a look at the science side of innovation within the Consumer Products industry and how PLM can help companies innovate faster, cheaper, smarter. This article will review how innovation has become the lifeline for growth within consumer products companies and how certain companies are “winning” by creating a competitive advantage for themselves by taking a more enterprise-wide,systematic approach to “innovation”.   Managing the Science of Innovation within the Consumer Products Industry By: Keith Colonna, Value Chain Solution Manager, Oracle The consumer products (CP) industry is very mature and competitive. Most companies within this industry have saturated North America (NA) with their products thus maximizing their NA growth potential. Future growth is expected to come from either expansion outside of North America and/or by way of new ideas and products. Innovation plays an integral role in both of these strategies, whether you’re innovating business processes or the products themselves, and may cause several challenges for the typical CP company, Becoming more innovative is both an art and a science. Most CP companies are very good at the art of coming up with new innovative ideas, but many struggle with perfecting the science aspect that involves the best practice processes that help companies quickly turn ideas into sellable products and services. Symptoms and Causes of Business Pain Struggles associated with the science of innovation show up in a variety of ways, like: · Establishing and storing innovative product ideas and data · Funneling these ideas to the chosen few · Time to market cycle time and on-time launch rates · Success rates, or how often the best idea gets chosen · Imperfect decision making (i.e. the ability to kill projects that are not projected to be winners) · Achieving financial goals · Return on R&D investment · Communicating internally and externally as more outsource partners are added globally · Knowing your new product pipeline and project status These challenges (and others) can be consolidated into three root causes: A lack of visibility Poor data with limited access The inability to truly collaborate enterprise-wide throughout your extended value chain Choose the Right Remedy Product Lifecycle Management (PLM) solutions are uniquely designed to help companies solve these types challenges and their root causes. However, PLM solutions can vary widely in terms of configurability, functionality, time-to-value, etc. Business leaders should evaluate PLM solution in terms of their own business drivers and long-term vision to determine the right fit. Many of these solutions are point solutions that can help you cure only one or two business pains in the short term. Others have been designed to serve other industries with different needs. Then there are those solutions that demo well but are owned by companies that are either unable or unwilling to continuously improve their solution to stay abreast of the ever changing needs of the CP industry to grow through innovation. What the Right PLM Solution Should Do for You Based on more than twenty years working in the CP industry, I recommend investing in a single solution that can help you solve all of the issues associated with the science of innovation in a totally integrated fashion. By integration I mean the (1) integration of the all of the processes associated with the development, maintenance and delivery of your product data, and (2) the integration, or harmonization of this product data with other downstream sources, like ERP, product catalogues and the GS1 Global Data Synchronization Network (or GDSN, which is now a CP industry requirement for doing business with most retailers). The right PLM solution should help you: Increase Revenue. A best practice PLM solution should help a company grow its revenues by consolidating product development cycle-time and helping companies get new and improved products to market sooner. PLM should also eliminate many of the root causes for a product being returned, refused and/or reclaimed (which takes away from top-line growth) by creating an enterprise-wide, collaborative, workflow-driven environment. Reduce Costs. A strong PLM solution should help shave many unnecessary costs that companies typically take for granted. Rationalizing SKU’s, components (ingredients and packaging) and suppliers is a major opportunity at most companies that PLM should help address. A natural outcome of this rationalization is lower direct material spend and a reduction of inventory. Another cost cutting opportunity comes with PLM when it helps companies avoid certain costs associated with process inefficiencies that lead to scrap, rework, excess and obsolete inventory, poor end of life administration, higher cost of quality and regulatory and increased expediting. Mitigate Risk. Risks are the hardest to quantify but can be the most costly to a company. Food safety, recalls, line shutdowns, customer dissatisfaction and, worst of all, the potential tarnishing of your brands are a few of the debilitating risks that CP companies deal with on a daily basis. These risks are so uniquely severe that they require an enterprise PLM solution specifically designed for the CP industry that safeguards product information and processes while still allowing the art of innovation to flourish. Many CP companies have already created a winning advantage by leveraging a single, best practice PLM solution to establish an enterprise-wide, systematic approach to innovation. Oracle’s Answer for the Consumer Products Industry Oracle is dedicated to solving the growth and innovation challenges facing the CP industry. Oracle’s Agile Product Lifecycle Management for Process solution was originally developed with and for CP companies and is driven by a specialized development staff solely focused on maintaining and continuously improving the solution per the latest industry requirements. Agile PLM for Process helps CP companies handle all of the processes associated with managing the science of the innovation process, including: specification management, new product development/project and portfolio management, formulation optimization, supplier management, and quality and regulatory compliance to name a few. And as I mentioned earlier, integration is absolutely critical. Many Oracle CP customers, both with Oracle ERP systems and non-Oracle ERP systems, report benefits from Oracle’s Agile PLM for Process. In future articles we will explain in greater detail how both existing Oracle customers (like Gallo, Smuckers, Land-O-Lakes and Starbucks) and new Oracle customers (like ConAgra, Tyson, McDonalds and Heinz) have all realized the benefits of Agile PLM for Process and its integration to their ERP systems. More to Come Stay tuned for more articles in our blog series “The Business of Winning Innovation.” While we will also feature articles focused on other industries, look forward to more on how Agile PLM for Process addresses innovation challenges facing the CP industry. Additional topics include: Innovation Data Management (IDM), New Product Development (NPD), Product Quality Management (PQM), Menu Management,Private Label Management, and more! . Watch this video for more info about Agile PLM for Process

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• ISACA Webcast follow up: Managing High Risk Access and Compliance with a Platform Approach to Privileged Account Management

  - by Darin Pendergraft

  Last week we presented how Oracle Privileged Account Manager (OPAM) could be used to manage high risk, privileged accounts.  If you missed the webcast, here is a link to the replay: ISACA replay archive (NOTE: you will need to use Internet Explorer to view the archive) For those of you that did join us on the call, you will know that I only had a little bit of time for Q&A, and was only able to answer a few of the questions that came in.  So I wanted to devote this blog to answering the outstanding questions.  Here they are. 1. Can OPAM track admin or DBA activity details during a password check-out session? Oracle Audit Vault is monitoring these activities which can be correlated to check-out events. 2. How would OPAM handle simultaneous requests? OPAM can be configured to allow for shared passwords.  By default sharing is turned off. 3. How long are the passwords valid?  Are the admins required to manually check them in? Password expiration can be configured and set in the password policy according to your corporate standards.  You can specify if you want forced check-in or not. 4. Can 2-factor authentication be used with OPAM? Yes - 2-factor integration with OPAM is provided by integration with Oracle Access Manager, and Oracle Adaptive Access Manager. 5. How do you control access to OPAM to ensure that OPAM admins don't override the functionality to access privileged accounts? OPAM provides separation of duties by using Admin Roles to manage access to targets and privileged accounts and to control which operations admins can perform. 6. How and where are the passwords stored in OPAM? OPAM uses Oracle Platform Security Services (OPSS) Credential Store Framework (CSF) to securely store passwords.  This is the same system used by Oracle Applications. 7. Does OPAM support hierarchical/level based privileges?  Is the log maintained for independent review/audit? Yes. OPAM uses the Fusion Middleware (FMW) Audit Framework to store all OPAM related events in a dedicated audit database.  8. Does OPAM support emergency access in the case where approvers are not available until later? Yes.  OPAM can be configured to release a password under a "break-glass" emergency scenario. 9. Does OPAM work with AIX? Yes supported UNIX version are listed in the "certified component section" of the UNIX connector guide at:http://docs.oracle.com/cd/E22999_01/doc.111/e17694/intro.htm#autoId0 10. Does OPAM integrate with Sun Identity Manager? Yes.  OPAM can be integrated with SIM using the REST  APIs.  OPAM has direct integration with Oracle Identity Manager 11gR2. 11. Is OPAM available today and what does it cost? Yes.  OPAM is available now.  Ask your Oracle Account Manager for pricing. 12. Can OPAM be used in SAP environments? Yes, supported SAP version are listed in the "certified component section" of the SAP  connector guide here: http://docs.oracle.com/cd/E22999_01/doc.111/e25327/intro.htm#autoId0 13. How would this product integrate, if at all, with access to a particular field in the DB that need additional security such as SSN's? OPAM can work with DB Vault and DB Firewall to provide the fine grained access control for databases. 14. Is VM supported? As a deployment platform Oracle VM is supported. For further details about supported Virtualization Technologies see Oracle Fusion Middleware Supported System configurations here: http://www.oracle.com/technetwork/middleware/ias/downloads/fusion-certification-100350.html 15. Where did this (OPAM) technology come from? OPAM was built by Oracle Engineering. 16. Are all Linux flavors supported?  How about BSD? BSD is not supported. For supported UNIX version see the "certified component section" of the UNIX connector guide http://docs.oracle.com/cd/E22999_01/doc.111/e17694/intro.htm#autoId0 17. What happens if users don't check passwords in at the end of a work task? In OPAM a time frame can be defined how long a password can be checked out. The security admin can force a check-in at any given time. 18. is MySQL supported? Yes, supported DB version are listed in the "certified component section" of the DB connector guide here: http://docs.oracle.com/cd/E22999_01/doc.111/e28315/intro.htm#BABGJJHA 19. What happens when OPAM crashes and you need to use the password? OPAM can be configured for high availability, but if required, OPAM data can be backed up/recovered.  See the OPAM admin guide. 20. Is OPAM Standalone product or does it leverage other components from IDM? OPAM can be run stand-alone, but will also leverage other IDM components

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• MDM for Tax Authorities

  - by david.butler(at)oracle.com

  In last week’s MDM blog, we discussed MDM in the Public Sector. I want to continue that thread. After all, no industry faces tougher data quality problems than governmental organizations, and few industries suffer more significant down side consequences to poor operations than local, state and federal governments. One key challenge area is taxation. Tax Authorities face a multitude of IT challenges. Firstly, the data used in tax calculations is increasing in volume and complexity. They must improve service by introducing multi-channel contact centers and self-service capabilities. Security concerns necessitate increasingly sophisticated data protection procedures. And cost constraints are driving Tax Authorities to rely on off-the-shelf software for many of their functional areas. Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex. They typically include multiple, disparate operational and analytical systems across which the sum total of data about individual constituents is fragmented. To make matters more complicated, taxation is not carried out by a single jurisdiction, and often sources of income including employers, investments and other sources of taxable income and deductions must also be tracked and shared among tax authorities. Collectively, these systems are involved in tax assessment and collections, risk analysis, scoring, tracking, auditing and investigation case management. The Problem of Constituent Data Management The infrastructure described above makes it very difficult to create a consolidated representation of a given party. Differing formats and data models mean that a constituent may be represented in one way in one system and in a different way in another. Individual records are frequently inaccurate, incomplete, out of date and/or inconsistent with other records relating to the same constituent. When constituent data must be aggregated and scored, information within each system must be rationalized and normalized so the agency can produce a constituent information file (CIF) that provides a single source of truth about that party. If information about that constituent changes, each system in turn must be updated. There have been many attempts to solve this problem with technology: from consolidating transactional systems to conducting manual systems integration projects and superimposing layers of business intelligence and analytics. All these approaches can be successful in solving a portion of the problem at a specific point in time, but without an enterprise perspective, anything gained is quickly lost again. Oracle Constituent Data Mastering for Tax Authorities: A Single View of the Constituent Oracle has a flexible and long-term solution to the problem of securely integrating and managing constituent data. The Oracle Solution for mastering Constituent Data for Tax Authorities is based on two core product offerings: Oracle Customer Hub and – optionally – Oracle Application Integration Architecture (AIA). Customer Hub is a master data management (MDM) product that centralizes, de-duplicates, and enriches constituent data. It unifies fragmented information without disrupting existing business processes or IT investments. Role based data access and privacy rules guarantee maximum security and privacy. Data is continuously and automatically synchronized with all source systems. With the Oracle Customer Hub managing the master constituent identity, every department can capture transaction activity against the same record, improving reporting accuracy, employee productivity, reliability of constituent analytics, and day-to-day constituent relationships. Oracle Application Integration Architecture provides a collection of core pre-built processes to support out of the box Master Data Governance across Oracle Customer Hub, Siebel CRM, and Oracle E-Business Suite. It also provides a framework to enable MDM integrations with other Oracle and non-Oracle applications. Oracle AIA removes some of the key inhibitors to implementing a service-oriented architecture (SOA) by providing a pre-built SOA-based middleware foundation as well as industry-optimized service oriented applications, all built around a SOA governance model that encourages effective design and reuse. I encourage you to read Oracle Solution for Mastering Constituents Data for Public Sector – Tax Authorities by Roberto Negro. It is an outstanding whitepaper that describes how the Oracle MDM solution allows you to create a unified, reconciled source of high-quality constituent data and gain an accurate single view of each constituent. This foundation enables you to lower the costs associated with data quality and integration and create a tax organization that is efficient, secure and constituent-centric. Also, don’t forget the upcoming webcast on Thursday, February 10th: Deliver Improved Services to Citizens at Lower Cost to your Organization Our Guest Speaker is Ruben Spekle, from Capgemini. He will also provide insight into Public Sector Master Data Management and Case Management implementations including one that was executed for a Dutch Government Agency. If you are interested in how governmental organizations from around the world are using MDM to advance their cause, click here to register for the webcast.

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• More Great Improvements to the Windows Azure Management Portal

  - by ScottGu

  Over the last 3 weeks we’ve released a number of enhancements to the new Windows Azure Management Portal.  These new capabilities include: Localization Support for 6 languages Operation Log Support Support for SQL Database Metrics Virtual Machine Enhancements (quick create Windows + Linux VMs) Web Site Enhancements (support for creating sites in all regions, private github repo deployment) Cloud Service Improvements (deploy from storage account, configuration support of dedicated cache) Media Service Enhancements (upload, encode, publish, stream all from within the portal) Virtual Networking Usability Enhancements Custom CNAME support with Storage Accounts All of these improvements are now live in production and available to start using immediately.  Below are more details on them: Localization Support The Windows Azure Portal now supports 6 languages – English, German, Spanish, French, Italian and Japanese. You can easily switch between languages by clicking on the Avatar bar on the top right corner of the Portal: Selecting a different language will automatically refresh the UI within the portal in the selected language: Operation Log Support The Windows Azure Portal now supports the ability for administrators to review the “operation logs” of the services they manage – making it easy to see exactly what management operations were performed on them.  You can query for these by selecting the “Settings” tab within the Portal and then choosing the “Operation Logs” tab within it.  This displays a filter UI that enables you to query for operations by date and time: As of the most recent release we now show logs for all operations performed on Cloud Services and Storage Accounts.  You can click on any operation in the list and click the “Details” button in the command bar to retrieve detailed status about it.  This now makes it possible to retrieve details about every management operation performed. In future updates you’ll see us extend the operation log capability to apply to all Windows Azure Services – which will enable great post-mortem and audit support. Support for SQL Database Metrics You can now monitor the number of successful connections, failed connections and deadlocks in your SQL databases using the new “Dashboard” view provided on each SQL Database resource: Additionally, if the database is added as a “linked resource” to a Web Site or Cloud Service, monitoring metrics for the linked SQL database are shown along with the Web Site or Cloud Service metrics in the dashboard. This helps with viewing and managing aggregated information across both resources in your application. Enhancements to Virtual Machines The most recent Windows Azure Portal release brings with it some nice usability improvements to Virtual Machines: Integrated Quick Create experience for Windows and Linux VMs Creating a new Windows or Linux VM is now easy using the new “Quick Create” experience in the Portal: In addition to Windows VM templates you can also now select Linux image templates in the quick create UI: This makes it incredibly easy to create a new Virtual Machine in only a few seconds. Enhancements to Web Sites Prior to this past month’s release, users were forced to choose a single geographical region when creating their first site.  After that, subsequent sites could only be created in that same region.  This restriction has now been removed, and you can now create sites in any region at any time and have up to 10 free sites in each supported region: One of the new regions we’ve recently opened up is the “East Asia” region.  This allows you to now deploy sites to North America, Europe and Asia simultaneously.  Private GitHub Repository Support This past week we also enabled Git based continuous deployment support for Web Sites from private GitHub and BitBucket repositories (previous to this you could only enable this with public repositories).  Enhancements to Cloud Services Experience The most recent Windows Azure Portal release brings with it some nice usability improvements to Cloud Services: Deploy a Cloud Service from a Windows Azure Storage Account The Windows Azure Portal now supports deploying an application package and configuration file stored in a blob container in Windows Azure Storage. The ability to upload an application package from storage is available when you custom create, or upload to, or update a cloud service deployment. To upload an application package and configuration, create a Cloud Service, then select the file upload dialog, and choose to upload from a Windows Azure Storage Account: To upload an application package from storage, click the “FROM STORAGE” button and select the application package and configuration file to use from the new blob storage explorer in the portal. Configure Windows Azure Caching in a caching enabled cloud service If you have deployed the new dedicated cache within a cloud service role, you can also now configure the cache settings in the portal by navigating to the configuration tab of for your Cloud Service deployment. The configuration experience is similar to the one in Visual Studio when you create a cloud service and add a caching role.  The portal now allows you to add or remove named caches and change the settings for the named caches – all from within the Portal and without needing to redeploy your application. Enhancements to Media Services You can now upload, encode, publish, and play your video content directly from within the Windows Azure Portal.  This makes it incredibly easy to get started with Windows Azure Media Services and perform common tasks without having to write any code. Simply navigate to your media service and then click on the “Content” tab.  All of the media content within your media service account will be listed here: Clicking the “upload” button within the portal now allows you to upload a media file directly from your computer: This will cause the video file you chose from your local file-system to be uploaded into Windows Azure.  Once uploaded, you can select the file within the content tab of the Portal and click the “Encode” button to transcode it into different streaming formats: The portal includes a number of pre-set encoding formats that you can easily convert media content into: Once you select an encoding and click the ok button, Windows Azure Media Services will kick off an encoding job that will happen in the cloud (no need for you to stand-up or configure a custom encoding server).  When it’s finished, you can select the video in the “Content” tab and then click PUBLISH in the command bar to setup an origin streaming end-point to it: Once the media file is published you can point apps against the public URL and play the content using Windows Azure Media Services – no need to setup or run your own streaming server.  You can also now select the file and click the “Play” button in the command bar to play it using the streaming endpoint directly within the Portal: This makes it incredibly easy to try out and use Windows Azure Media Services and test out an end-to-end workflow without having to write any code.  Once you test things out you can of course automate it using script or code – providing you with an incredibly powerful Cloud Media platform that you can use. Enhancements to Virtual Network Experience Over the last few months, we have received feedback on the complexity of the Virtual Network creation experience. With these most recent Portal updates, we have added a Quick Create experience that makes the creation experience very simple. All that an administrator now needs to do is to provide a VNET name, choose an address space and the size of the VNET address space. They no longer need to understand the intricacies of the CIDR format or walk through a 4-page wizard or create a VNET / subnet. This makes creating virtual networks really simple: The portal also now has a “Register DNS Server” task that makes it easy to register DNS servers and associate them with a virtual network. Enhancements to Storage Experience The portal now lets you register custom domain names for your Windows Azure Storage Accounts.  To enable this, select a storage resource and then go to the CONFIGURE tab for a storage account, and then click MANAGE DOMAIN on the command bar: Clicking “Manage Domain” will bring up a dialog that allows you to register any CNAME you want: Summary The above features are all now live in production and available to use immediately.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using them today.  Visit the Windows Azure Developer Center to learn more about how to build apps with it. One of the other cool features that is now live within the portal is our new Windows Azure Store – which makes it incredibly easy to try and purchase developer services from a variety of partners.  It is an incredibly awesome new capability – and something I’ll be doing a dedicated post about shortly. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• How do I install on an UEFI Asus 1215b netbook?

  - by Tarek

  I'm trying to install Ubuntu 11.10 on a UEFI netbook Asus 1215b using an USB stick. I created a fat32 efi partition of 100MB, 2GB swap, and 2 ext4 partitions (for root (/ ) and /home, respectively). While installing, Ubuntu switches to CLI and starts running efibootmgr. After a few commands (sadly I don't have a screen grab), it stops displaying text but it's still running judging by the HDD led. Then, there's a weird graphic glitch and the screen turns off (HDD led still indicating activity). Finally, it just stops, but doesn't turn off. Not even a hard reboot works (holding down the power button a few secs). I have to plug the netbook off and remove the battery. After that, it still doesn't boot Ubuntu... Anyway, what can I do? I'm considering following the footsteps here and here. Edit: here is the syslog $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] BUG: unable to handle kernel paging request at 00000000ffe1867c $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] IP: [<ffff880066d44c1f>] 0xffff880066d44c1e $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] PGD 14ecc067 PUD 0 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] Oops: 0000 [#1] SMP $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] CPU 0 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] Modules linked in: cryptd aes_x86_64 ufs qnx4 hfsplus hfs minix ntfs msdos xfs reiserfs jfs bnep parport_pc rfcomm dm_crypt ppdev bluetooth lp parport joydev eeepc_wmi asus_wmi sparse_keymap uvcvideo videodev v4l2_compat_ioctl32 snd_hda_codec_realtek snd_seq_midi snd_hda_codec_hdmi snd_hda_intel snd_hda_codec arc4 snd_rawmidi snd_hwdep psmouse snd_pcm snd_seq_midi_event ath9k serio_raw sp5100_tco i2c_piix4 k10temp snd_seq mac80211 snd_timer ath9k_common ath9k_hw snd_seq_device ath snd cfg80211 soundcore snd_page_alloc binfmt_misc squashfs overlayfs nls_iso8859_1 nls_cp437 vfat fat dm_raid45 xor dm_mirror dm_region_hash dm_log btrfs zlib_deflate libcrc32c usb_storage uas radeon video ahci libahci ttm drm_kms_helper drm wmi i2c_algo_bit atl1c $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] Pid: 28432, comm: efibootmgr Not tainted 3.0.0-12-generic #20-Ubuntu ASUSTeK Computer INC. 1215B/1215B $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] RIP: 0010:[<ffff880066d44c1f>] [<ffff880066d44c1f>] 0xffff880066d44c1e $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] RSP: 0018:ffff88005e2cbab0 EFLAGS: 00010082 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] RAX: 00000000ffe1867c RBX: 0000000000000009 RCX: 00000000ffe1867c $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] RDX: 0000000000000000 RSI: ffff88005e2cbbea RDI: ffff88005e2cbb40 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] RBP: 00000000ffe1867c R08: 0000000000000000 R09: 0000000000000084 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] R10: ffffc9001101ff83 R11: ffffc90011018685 R12: 0000000000000001 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] R13: 0000000000000000 R14: ffffc9001101867c R15: ffff88005e2cbbe1 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] FS: 00007f9cdde13720(0000) GS:ffff880066a00000(0000) knlGS:0000000000000000 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] CR2: 00000000ffe1867c CR3: 000000002dace000 CR4: 00000000000006f0 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] Process efibootmgr (pid: 28432, threadinfo ffff88005e2ca000, task ffff880014f0dc80) $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] Stack: $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] ffffc90011010000 ffff88005e2cbac8 0000000000010000 ffff880066d4401d $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] 000000000000007c ffff880009e84400 0000000000000090 ffff880066d45738 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] ffffc9001101867c ffff880066d4331c 0000000000000009 ffffc9001101867b $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] Call Trace: $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff815e9efe>] ? _raw_spin_lock+0xe/0x20 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff811d9c2d>] ? open+0x10d/0x1b0 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff8116554b>] ? __dentry_open+0x2bb/0x320 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff811d9b20>] ? bin_vma_open+0x70/0x70 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff815e9efe>] ? _raw_spin_lock+0xe/0x20 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff811849ee>] ? vfsmount_lock_local_unlock+0x1e/0x30 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff8104303b>] ? efi_call5+0x4b/0x80 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff81042a7f>] ? virt_efi_set_variable+0x2f/0x40 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff814bb125>] ? efivar_create+0x1e5/0x280 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff811d9d63>] ? write+0x93/0x190 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff811d9de4>] ? write+0x114/0x190 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff81167813>] ? vfs_write+0xb3/0x180 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff81167b3a>] ? sys_write+0x4a/0x90 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] [<ffffffff815f22c2>] ? system_call_fastpath+0x16/0x1b $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] Code: ec 01 75 f0 41 bc 01 00 00 00 e8 e5 fb ff ff e8 e4 fc ff ff 33 c0 44 0f b7 c0 66 3b c3 73 20 41 0f b7 c0 41 0f b7 d0 03 c5 8b c8 <8a> 00 42 38 04 3a 75 0a 66 45 03 c4 66 44 3b c3 72 e2 33 c0 66 $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] RIP [<ffff880066d44c1f>] 0xffff880066d44c1e $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] RSP <ffff88005e2cbab0> $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] CR2: 00000000ffe1867c $Oct 21 01:05:17 ubuntu kernel: [ 1220.544009] ---[ end trace 493844b002da4787 ]---

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• The Virtues and Challenges of Implementing Basel III: What Every CFO and CRO Needs To Know

  - by Jenna Danko

  The Basel Committee on Banking Supervision (BCBS) is a group tasked with providing thought-leadership to the global banking industry.  Over the years, the BCBS has released volumes of guidance in an effort to promote stability within the financial sector.  By effectively communicating best-practices, the Basel Committee has influenced financial regulations worldwide.  Basel regulations are intended to help banks: More easily absorb shocks due to various forms of financial-economic stress Improve risk management and governance Enhance regulatory reporting and transparency In June 2011, the BCBS released Basel III: A global regulatory framework for more resilient banks and banking systems.  This new set of regulations included many enhancements to previous rules and will have both short and long term impacts on the banking industry.  Some of the key features of Basel III include: A stronger capital base More stringent capital standards and higher capital requirements Introduction of capital buffers  Additional risk coverage Enhanced quantification of counterparty credit risk Credit valuation adjustments  Wrong  way risk  Asset Value Correlation Multiplier for large financial institutions Liquidity management and monitoring Introduction of leverage ratio Even more rigorous data requirements To implement these features banks need to embark on a journey replete with challenges. These can be categorized into three key areas: Data, Models and Compliance. Data Challenges Data quality - All standard dimensions of Data Quality (DQ) have to be demonstrated.  Manual approaches are now considered too cumbersome and automation has become the norm. Data lineage - Data lineage has to be documented and demonstrated.  The PPT / Excel approach to documentation is being replaced by metadata tools.  Data lineage has become dynamic due to a variety of factors, making static documentation out-dated quickly.  Data dictionaries - A strong and clean business glossary is needed with proper identification of business owners for the data.  Data integrity - A strong, scalable architecture with work flow tools helps demonstrate data integrity.  Manual touch points have to be minimized.   Data relevance/coverage - Data must be relevant to all portfolios and storage devices must allow for sufficient data retention.  Coverage of both on and off balance sheet exposures is critical.   Model Challenges Model development - Requires highly trained resources with both quantitative and subject matter expertise. Model validation - All Basel models need to be validated. This requires additional resources with skills that may not be readily available in the marketplace.  Model documentation - All models need to be adequately documented.  Creation of document templates and model development processes/procedures is key. Risk and finance integration - This integration is necessary for Basel as the Allowance for Loan and Lease Losses (ALLL) is calculated by Finance, yet Expected Loss (EL) is calculated by Risk Management – and they need to somehow be equal.  This is tricky at best from an implementation perspective.  Compliance Challenges Rules interpretation - Some Basel III requirements leave room for interpretation.  A misinterpretation of regulations can lead to delays in Basel compliance and undesired reprimands from supervisory authorities. Gap identification and remediation - Internal identification and remediation of gaps ensures smoother Basel compliance and audit processes.  However business lines are challenged by the competing priorities which arise from regulatory compliance and business as usual work.  Qualification readiness - Providing internal and external auditors with robust evidence of a thorough examination of the readiness to proceed to parallel run and Basel qualification  In light of new regulations like Basel III and local variations such as the Dodd Frank Act (DFA) and Comprehensive Capital Analysis and Review (CCAR) in the US, banks are now forced to ask themselves many difficult questions.  For example, executives must consider: How will Basel III play into their Risk Appetite? How will they create project plans for Basel III when they haven’t yet finished implementing Basel II? How will new regulations impact capital structure including profitability and capital distributions to shareholders? After all, new regulations often lead to diminished profitability as well as an assortment of implementation problems as we discussed earlier in this note.  However, by requiring banks to focus on premium growth, regulators increase the potential for long-term profitability and sustainability.  And a more stable banking system: Increases consumer confidence which in turn supports banking activity  Ensures that adequate funding is available for individuals and companies Puts regulators at ease, allowing bankers to focus on banking Stability is intended to bring long-term profitability to banks.  Therefore, it is important that every banking institution takes the steps necessary to properly manage, monitor and disclose its risks.  This can be done with the assistance and oversight of an independent regulatory authority.  A spectrum of banks exist today wherein some continue to debate and negotiate with regulators over the implementation of new requirements, while others are simply choosing to embrace them for the benefits I highlighted above. Do share with me how your institution is coping with and embracing these new regulations within your bank. Dr. Varun Agarwal is a Principal in the Banking Practice for Capgemini Financial Services.  He has over 19 years experience in areas that span from enterprise risk management, credit, market, and to country risk management; financial modeling and valuation; and international financial markets research and analyses.

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• InnoDB Compression Improvements in MySQL 5.6

  - by Inaam Rana

  MySQL 5.6 comes with significant improvements for the compression support inside InnoDB. The enhancements that we'll talk about in this piece are also a good example of community contributions. The work on these was conceived, implemented and contributed by the engineers at Facebook. Before we plunge into the details let us familiarize ourselves with some of the key concepts surrounding InnoDB compression. In InnoDB compressed pages are fixed size. Supported sizes are 1, 2, 4, 8 and 16K. The compressed page size is specified at table creation time. InnoDB uses zlib for compression. InnoDB buffer pool will attempt to cache compressed pages like normal pages. However, whenever a page is actively used by a transaction, we'll always have the uncompressed version of the page as well i.e.: we can have a page in the buffer pool in compressed only form or in a state where we have both the compressed page and uncompressed version but we'll never have a page in uncompressed only form. On-disk we'll always only have the compressed page. When both compressed and uncompressed images are present in the buffer pool they are always kept in sync i.e.: changes are applied to both atomically. Recompression happens when changes are made to the compressed data. In order to minimize recompressions InnoDB maintains a modification log within a compressed page. This is the extra space available in the page after compression and it is used to log modifications to the compressed data thus avoiding recompressions. DELETE (and ROLLBACK of DELETE) and purge can be performed without recompressing the page. This is because the delete-mark bit and the system fields DB_TRX_ID and DB_ROLL_PTR are stored in uncompressed format on the compressed page. A record can be purged by shuffling entries in the compressed page directory. This can also be useful for updates of indexed columns, because UPDATE of a key is mapped to INSERT+DELETE+purge. A compression failure happens when we attempt to recompress a page and it does not fit in the fixed size. In such case, we first try to reorganize the page and attempt to recompress and if that fails as well then we split the page into two and recompress both pages. Now lets talk about the three major improvements that we made in MySQL 5.6.Logging of Compressed Page Images:InnoDB used to log entire compressed data on the page to the redo logs when recompression happens. This was an extra safety measure to guard against the rare case where an attempt is made to do recovery using a different zlib version from the one that was used before the crash. Because recovery is a page level operation in InnoDB we have to be sure that all recompress attempts must succeed without causing a btree page split. However, writing entire compressed data images to the redo log files not only makes the operation heavy duty but can also adversely affect flushing activity. This happens because redo space is used in a circular fashion and when we generate much more than normal redo we fill up the space much more quickly and in order to reuse the redo space we have to flush the corresponding dirty pages from the buffer pool.Starting with MySQL 5.6 a new global configuration parameter innodb_log_compressed_pages. The default value is true which is same as the current behavior. If you are sure that you are not going to attempt to recover from a crash using a different version of zlib then you should set this parameter to false. This is a dynamic parameter.Compression Level:You can now set the compression level that zlib should choose to compress the data. The global parameter is innodb_compression_level - the default value is 6 (the zlib default) and allowed values are 1 to 9. Again the parameter is dynamic i.e.: you can change it on the fly.Dynamic Padding to Reduce Compression Failures:Compression failures are expensive in terms of CPU. We go through the hoops of recompress, failure, reorganize, recompress, failure and finally page split. At the same time, how often we encounter compression failure depends largely on the compressibility of the data. In MySQL 5.6, courtesy of Facebook engineers, we have an adaptive algorithm based on per-index statistics that we gather about compression operations. The idea is that if a certain index/table is experiencing too many compression failures then we should try to pack the 16K uncompressed version of the page less densely i.e.: we let some space in the 16K page go unused in an attempt that the recompression won't end up in a failure. In other words, we dynamically keep adding 'pad' to the 16K page till we get compression failures within an agreeable range. It works the other way as well, that is we'll keep removing the pad if failure rate is fairly low. To tune the padding effort two configuration variables are exposed. innodb_compression_failure_threshold_pct: default 5, range 0 - 100,dynamic, implies the percentage of compress ops to fail before we start using to padding. Value 0 has a special meaning of disabling the padding. innodb_compression_pad_pct_max: default 50, range 0 - 75, dynamic, the  maximum percentage of uncompressed data page that can be reserved as pad.

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• Building an Infrastructure Cloud with Oracle VM for x86 + Enterprise Manager 12c

  - by Richard Rotter

  Cloud Computing? Everyone is talking about Cloud these days. Everyone is explaining how the cloud will help you to bring your service up and running very fast, secure and with little effort. You can find these kinds of presentations at almost every event around the globe. But what is really behind all this stuff? Is it really so simple? And the answer is: Yes it is! With the Oracle SW Stack it is! In this post, I will try to bring this down to earth, demonstrating how easy it could be to build a cloud infrastructure with Oracle's solution for cloud computing.But let me cover some basics first: How fast can you build a cloud?How elastic is your cloud so you can provide new services on demand? How much effort does it take to monitor and operate your Cloud Infrastructure in order to meet your SLAs?How easy is it to chargeback for your services provided? These are the critical success factors of Cloud Computing. And Oracle has an answer to all those questions. By using Oracle VM for X86 in combination with Enterprise Manager 12c you can build and control your cloud environment very fast and easy. What are the fundamental building blocks for your cloud? Oracle Cloud Building Blocks #1 Hardware Surprise, surprise. Even the cloud needs to run somewhere, hence you will need hardware. This HW normally consists of servers, storage and networking. But Oracles goes beyond that. There are Optimized Solutions available for your cloud infrastructure. This is a cookbook to build your HW cloud platform. For example, building your cloud infrastructure with blades and our network infrastructure will reduce complexity in your datacenter (Blades with switch network modules, splitter cables to reduce the amount of cables, TOR (Top Of the Rack) switches which are building the interface to your infrastructure environment. Reducing complexity even in the cabling will help you to manage your environment more efficient and with less risk. Of course, our engineered systems fit into the cloud perfectly too. Although they are considered as a PaaS themselves, having the database SW (for Exadata) and the application development environment (for Exalogic) already deployed on them, in general they are ideal systems to enable you building your own cloud and PaaS infrastructure. #2 Virtualization The next missing link in the cloud setup is virtualization. For me personally, it's one of the most hidden "secret", that oracle can provide you with a complete virtualization stack in terms of a hypervisor on both architectures: X86 and Sparc CPUs. There is Oracle VM for X86 and Oracle VM for Sparc available at no additional  license costs if your are running this virtualization stack on top of Oracle HW (and with Oracle Premier Support for HW). This completes the virtualization portfolio together with Solaris Zones introduced already with Solaris 10 a few years ago. Let me explain how Oracle VM for X86 works: Oracle VM for x86 consists of two main parts: - The Oracle VM Server: Oracle VM Server is installed on bare metal and it is the hypervisor which is able to run virtual machines. It has a very small footprint. The ISO-Image of Oracle VM Server is only 200MB large. It is very small but efficient. You can install a OVM-Server in less than 5 mins by booting the Server with the ISO-Image assigned and providing the necessary configuration parameters (like installing an Linux distribution). After the installation, the OVM-Server is ready to use. That's all. - The Oracle VM-Manager: OVM-Manager is the central management tool where you can control your OVM-Servers. OVM-Manager provides the graphical user interface, which is an Application Development Framework (ADF) application, with a familiar web-browser based interface, to manage Oracle VM Servers, virtual machines, and resources. The Oracle VM Manager has the following capabilities: Create virtual machines Create server pools Power on and off virtual machines Manage networks and storage Import virtual machines, ISO files, and templates Manage high availability of Oracle VM Servers, server pools, and virtual machines Perform live migration of virtual machines I want to highlight one of the goodies which you can use if you are running Oracle VM for X86: Preconfigured, downloadable Virtual Machine Templates form edelivery With these templates, you can download completely preconfigured Virtual Machines in your environment, boot them up, configure them at first time boot and use it. There are templates for almost all Oracle SW and Applications (like Fusion Middleware, Database, Siebel, etc.) available. #3) Cloud Management The management of your cloud infrastructure is key. This is a day-to-day job. Acquiring HW, installing a virtualization layer on top of it is done just at the beginning and if you want to expand your infrastructure. But managing your cloud, keeping it up and running, deploying new services, changing your chargeback model, etc, these are the daily jobs. These jobs must be simple, secure and easy to manage. The Enterprise Manager 12c Cloud provides this functionality from one management cockpit. Enterprise Manager 12c uses Oracle VM Manager to control OVM Serverpools. Once you registered your OVM-Managers in Enterprise Manager, then you are able to setup your cloud infrastructure and manage everything from Enterprise Manager. What you need to do in EM12c is: ">Register your OVM Manager in Enterprise ManagerAfter Registering your OVM Manager, all the functionality of Oracle VM for X86 is also available in Enterprise Manager. Enterprise Manager works as a "Manger" of the Manager. You can register as many OVM-Managers you want and control your complete virtualization environment Create Roles and Users for your Self Service Portal in Enterprise ManagerWith this step you allow users to logon on the Enterprise Manager Self Service Portal. Users can request Virtual Machines in this portal. Setup the Cloud InfrastructureSetup the Quotas for your self service users. How many VMs can they request? How much of your resources ( cpu, memory, storage, network, etc. etc.)? Which SW components (templates, assemblys) can your self service users request? In this step, you basically set up the complete cloud infrastructure. Setup ChargebackOnce your cloud is set up, you need to configure your chargeback mechanism. The Enterprise Manager collects the resources metrics, which are used in a very deep level. Almost all collected Metrics could be used in the chargeback module. You can define chargeback plans based on configurations (charge for the amount of cpu, memory, storage is assigned to a machine, or for a specific OS which is installed) or chargeback on resource consumption (% of cpu used, storage used, etc). Or you can also define a combination of configuration and consumption chargeback plans. The chargeback module is very flexible. Here is a overview of the workflow how to handle infrastructure cloud in EM: Summary As you can see, setting up an Infrastructure Cloud Service with Oracle VM for X86 and Enterprise Manager 12c is really simple. I personally configured a complete cloud environment with three X86 servers and a small JBOD san box in less than 3 hours. There is no magic in it, it is all straightforward. Of course, you have to have some experience with Oracle VM and Enterprise Manager. Experience in setting up Linux environments helps as well. I plan to publish a technical cookbook in the next few weeks. I hope you found this post useful and will see you again here on our blog. Any hints, comments are welcome!

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• 5 Best Practices - Laying the Foundation for WebCenter Projects

  - by Kellsey Ruppel

  Today’s guest post comes from Oracle WebCenter expert John Brunswick. John specializes in enterprise portal and content management solutions and actively contributes to the enterprise software business community and has authored a series of articles about optimal business involvement in portal, business process management and SOA development, examining ways of helping organizations move away from monolithic application development. We’re happy to have John join us today! Maximizing success with Oracle WebCenter portal requires a strategic understanding of Oracle WebCenter capabilities.  The following best practices enable the creation of portal solutions with minimal resource overhead, while offering the greatest flexibility for progressive elaboration. They are inherently project agnostic, enabling a strong foundation for future growth and an expedient return on your investment in the platform.  If you are able to embrace even only a few of these practices, you will materially improve your deployment capability with WebCenter. 1. Segment Duties Around 3Cs - Content, Collaboration and Contextual Data "Agility" is one of the most common business benefits touted by modern web platforms.  It sounds good - who doesn't want to be Agile, right?  How exactly IT organizations go about supplying agility to their business counterparts often lacks definition - hamstrung by ambiguity. Ultimately, businesses want to benefit from reduced development time to deliver a solution to a particular constituent, which is augmented by as much self-service as possible to develop and manage the solution directly. All done in the absence of direct IT involvement. With Oracle WebCenter's depth in the areas of content management, pallet of native collaborative services, enterprise mashup capability and delegated administration, it is very possible to execute on this business vision at a technical level. To realize the benefits of the platform depth we can think of Oracle WebCenter's segmentation of duties along the lines of the 3 Cs - Content, Collaboration and Contextual Data.  All three of which can have their foundations developed by IT, then provisioned to the business on a per role basis. Content – Oracle WebCenter benefits from an extremely mature content repository.  Work flow, audit, notification, office integration and conversion capabilities for documents (HTML & PDF) make this a haven for business users to take control of content within external and internal portals, custom applications and web sites.  When deploying WebCenter portal take time to think of areas in which IT can provide the "harness" for content to reside, then allow the business to manage any content items within the site, using the content foundation to ensure compliance with business rules and process.  This frees IT to work on more mission critical challenges and allows the business to respond in short order to emerging market needs. Collaboration – Native collaborative services and WebCenter spaces are a perfect match for business users who are looking to enable document sharing, discussions and social networking.  The ability to deploy the services is granular and on the basis of roles scoped to given areas of the system - much like the first C “content”.  This enables business analysts to design the roles required and IT to provision with peace of mind that users leveraging the collaborative services are only able to do so in explicitly designated areas of a site. Bottom line - business will not need to wait for IT, but cannot go outside of the scope that has been defined based on their roles. Contextual Data – Collaborative capabilities are most powerful when included within the context of business data.  The ability to supply business users with decision shaping data that they can include in various parts of a portal or portals, just as they would with content items, is one of the most powerful aspects of Oracle WebCenter.  Imagine a discussion about new store selection for a retail chain that re-purposes existing information from business intelligence services about various potential locations and or custom backend systems - presenting it directly in the context of the discussion.  If there are some data sources that are preexisting in your enterprise take a look at how they can be made into discrete offerings within the portal, then scoped to given business user roles for inclusion within collaborative activities. 2. Think Generically, Execute Specifically Constructs.  Anyone who has spent much time around me knows that I am obsessed with this word.  Why? Because Constructs offer immense power - more than APIs, Web Services or other technical capability. Constructs offer organizations the ability to leverage a platform's native characteristics to offer substantial business functionality - without writing code.  This concept becomes more powerful with the additional understanding of the concepts from the platform that an organization learns over time.  Let's take a look at an example of where an Oracle WebCenter construct can substantially reduce the time to get a subscription-based site out the door and into the hands of the end consumer. Imagine a site that allows members to subscribe to specific disciplines to access information and application data around that various discipline.  A space is a collection of secured pages within Oracle WebCenter.  Spaces are not only secured, but also default content stored within it to be scoped automatically to that space. Taking this a step further, Oracle WebCenter’s Activity Stream surfaces events, discussions and other activities that are scoped to the given user on the basis of their space affiliations.  In order to have a portal that would allow users to "subscribe" to information around various disciplines - spaces could be used out of the box to achieve this capability and without using any APIs or low level technical work to achieve this. 3. Make Governance Work for You Imagine driving down the street without the painted lines on the road.  The rules of the road are so ingrained in our minds, we often do not think about the process, but seemingly mundane lane markers are critical enablers. Lane markers allow us to travel at speeds that would be impossible if not for the agreed upon direction of flow. Additionally and more importantly, it allows people to act autonomously - going where they please at any given time. The return on the investment for mobility is high enough for people to buy into globally agreed up governance processes. In Oracle WebCenter we can use similar enablers to lane markers.  Our goal should be to enable the flow of information and provide end users with the ability to arrive at business solutions as needed, not on the basis of cumbersome processes that cannot meet the business needs in a timely fashion. How do we do this? Just as with "Segmentation of Duties" Oracle WebCenter technologies offer the opportunity to compartmentalize various business initiatives from each other within the system due to constructs and security that are available to use within the platform. For instance, when a WebCenter space is created, any content added within that space by default will be secured to that particular space and inherits meta data that is associated with a folder created for the space. Oracle WebCenter content uses meta data to support a broad range of rich ECM functionality and can automatically impart retention, workflow and other policies automatically on the basis of what has been defaulted for that space. Depending on your business needs, this paradigm will also extend to sub sections of a space, offering some interesting possibilities to enable automated management around content. An example may be press releases within a particular area of an extranet that require a five year retention period and need to the reviewed by marketing and legal before release.  The underlying content system will transparently take care of this process on the basis of the above rules, enabling peace of mind over unstructured data - which could otherwise become overwhelming. 4. Make Your First Project Your Second Imagine if Michael Phelps was competing in a swimming championship, but told right before his race that he had to use a brand new stroke.  There is no doubt that Michael is an outstanding swimmer, but chances are that he would like to have some time to get acquainted with the new stroke. New technologies should not be treated any differently.  Before jumping into the deep end it helps to take time to get to know the new approach - even though you may have been swimming thousands of times before. To quickly get a handle on Oracle WebCenter capabilities it can be helpful to deploy a sandbox for the team to use to share project documents, discussions and announcements in an effort to help the actual deployment get under way, while increasing everyone’s knowledge of the platform and its functionality that may be helpful down the road. Oracle Technology Network has made a pre-configured virtual machine available for download that can be a great starting point for this exercise. 5. Get to Know the Community If you are reading this blog post you have most certainly faced a software decision or challenge that was solved on the basis of a small piece of missing critical information - which took substantial research to discover.  Chances were also good that somewhere, someone had already come across this information and would have been excited to share it. There is no denying the power of passionate, connected users, sharing key tips around technology.  The Oracle WebCenter brand has a rich heritage that includes industry-leading technology and practitioners.  With the new Oracle WebCenter brand, opportunities to connect with these experts has become easier. Oracle WebCenter Blog Oracle Social Enterprise LinkedIn WebCenter Group Oracle WebCenter Twitter Oracle WebCenter Facebook Oracle User Groups Additionally, there are various Oracle WebCenter related blogs by an excellent grouping of services partners.

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• JavaOne 2012 Sunday Strategy Keynote

  - by Janice J. Heiss

  At the Sunday Strategy Keynote, held at the Masonic Auditorium, Hasan Rizvi, EVP, Middleware and Java Development, stated that the theme for this year's JavaOne is: “Make the future Java”-- meaning that Java continues in its role as the most popular, complete, productive, secure, and innovative development platform. But it also means, he qualified, the process by which we make the future Java -- an open, transparent, collaborative, and community-driven evolution. "Many of you have bet your businesses and your careers on Java, and we have bet our business on Java," he said.Rizvi detailed the three factors they consider critical to the success of Java--technology innovation, community participation, and Oracle's leadership/stewardship. He offered a scorecard in these three realms over the past year--with OS X and Linux ARM support on Java SE, open sourcing of JavaFX by the end of the year, the release of Java Embedded Suite 7.0 middleware platform, and multiple releases on the Java EE side. The JCP process continues, with new JSR activity, and JUGs show a 25% increase in participation since last year. Oracle, meanwhile, continues its commitment to both technology and community development/outreach--with four regional JavaOne conferences last year in various part of the world, as well as the release of Java Magazine, with over 120,000 current subscribers. Georges Saab, VP Development, Java SE, next reviewed features of Java SE 7--the first major revision to the platform under Oracle's stewardship, which has included near-monthly update releases offering hundreds of fixes, performance enhancements, and new features. Saab indicated that developers, ISVs, and hosting providers have all been rapid adopters of the platform. He also noted that Oracle's entire Fusion middleware stack is supported on SE 7. The supported platforms for SE 7 has also increased--from Windows, Linux, and Solaris, to OS X, Linux ARM, and the emerging ARM micro-server market. "In the last year, we've added as many new platforms for Java, as were added in the previous decade," said Saab.Saab also explored the upcoming JDK 8 release--including Project Lambda, Project Nashorn (a modern implementation of JavaScript running on the JVM), and others. He noted that Nashorn functionality had already been used internally in NetBeans 7.3, and announced that they were planning to contribute the implementation to OpenJDK. Nandini Ramani, VP Development, Java Client, ME and Card, discussed the latest news pertaining to JavaFX 2.0--releases on Windows, OS X, and Linux, release of the FX Scene Builder tool, the JavaFX WebView component in NetBeans 7.3, and an OpenJFX project in OpenJDK. Nandini announced, as of Sunday, the availability for download of JavaFX on Linux ARM (developer preview), as well as Scene Builder on Linux. She noted that for next year's JDK 8 release, JavaFX will offer 3D, as well as third-party component integration. Avinder Brar, Senior Software Engineer, Navis, and Dierk König, Canoo Fellow, next took the stage and demonstrated all that JavaFX offers, with a feature-rich, animation-rich, real-time cargo management application that employs Canoo's just open-sourced Dolphin technology.Saab also explored Java SE 9 and beyond--Jigsaw modularity, Penrose Project for interoperability with OSGi, improved multi-tenancy for Java in the cloud, and Project Sumatra. Phil Rogers, HSA Foundation President and AMD Corporate Fellow, explored heterogeneous computing platforms that combine the CPU and the parallel processor of the GPU into a single piece of silicon and shared memory—a hardware technology driven by such advanced functionalities as HD video, face recognition, and cloud workloads. Project Sumatra is an OpenJDK project targeted at bringing Java to such heterogeneous platforms--with hardware and software experts working together to modify the JVM for these advanced applications and platforms.Ramani next discussed the latest with Java in the embedded space--"the Internet of things" and M2M--declaring this to be "the next IT revolution," with Java as the ideal technology for the ecosystem. Last week, Oracle released Java ME Embedded 3.2 (for micro-contollers and low-power devices), and Java Embedded Suite 7.0 (a middleware stack based on Java SE 7). Axel Hansmann, VP Strategy and Marketing, Cinterion, explored his company's use of Java in M2M, and their new release of EHS5, the world's smallest 3G-capable M2M module, running Java ME Embedded. Hansmaan explained that Java offers them the ability to create a "simple to use, scalable, coherent, end-to-end layer" for such diverse edge devices.Marc Brule, Chief Financial Office, Royal Canadian Mint, also explored the fascinating use-case of JavaCard in his country's MintChip e-cash technology--deployable on smartphones, USB device, computer, tablet, or cloud. In parting, Ramani encouraged developers to download the latest releases of Java Embedded, and try them out.Cameron Purdy, VP, Fusion Middleware Development and Java EE, summarized the latest developments and announcements in the Enterprise space--greater developer productivity in Java EE6 (with more on the way in EE 7), portability between platforms, vendors, and even cloud-to-cloud portability. The earliest version of the Java EE 7 SDK is now available for download--in GlassFish 4--with WebSocket support, better JSON support, and more. The final release is scheduled for April of 2013. Nicole Otto, Senior Director, Consumer Digital Technology, Nike, explored her company's Java technology driven enterprise ecosystem for all things sports, including the NikeFuel accelerometer wrist band. Looking beyond Java EE 7, Purdy mentioned NoSQL database functionality for EE 8, the concurrency utilities (possibly in EE 7), some of the Avatar projects in EE 7, some in EE 8, multi-tenancy for the cloud, supporting SaaS applications, and more.Rizvi ended by introducing Dr. Robert Ballard, oceanographer and National Geographic Explorer in Residence--part of Oracle's philanthropic relationship with the National Geographic Society to fund K-12 education around ocean science and conservation. Ballard is best known for having discovered the wreckage of the Titanic. He offered a fascinating video and overview of the cutting edge technology used in such deep-sea explorations, noting that in his early days, high-bandwidth exploration meant that you’d go down in a submarine and "stick your face up against the window." Now, it's a remotely operated, technology telepresence--"I think of my Hercules vehicle as my equivalent of a Na'vi. When I go beneath the sea, I actually send my spirit." Using high bandwidth satellite links, such amazing explorations can now occur via smartphone, laptop, or whatever platform. Ballard’s team regularly offers live feeds and programming out to schools and the world, spanning 188 countries--with embedding educators as part of the expeditions. It's technology at its finest, inspiring the next-generation of scientists and explorers!

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• Thought Oracle Usability Advisory Board Was Stuffy? Wrong. Justification for Attending OUAB: ROI

  - by ultan o'broin

  Looking for reasons tell your boss why your organization needs to join the Oracle Usability Advisory Board or why you need approval to attend one of its meetings (see the requirements)? Try phrases such as "Continued Return on Investment (ROI)", "Increased Productivity" or "Happy Workers". With OUAB your participation is about realizing and sustaining ROI across the entire applications life-cycle from input to designs to implementation choices and integration, usage and performance and on measuring and improving the onboarding and support experience. If you think this is a boring meeting of middle-aged people sitting around moaning about customizing desktop forms and why the BlackBerry is here to stay, think again! How about this for a rich agenda, all designed to engage the audience in a thought-provoking and feedback-illiciting day of swirling interactions, contextual usage, global delivery, mobility, consumerizationm, gamification and tailoring your implementation to reflect real users doing real work in real environments.  Foldable, rollable ereader devices provide a newspaper-like UK for electronic news. Or a way to wrap silicon chips, perhaps. Explored at the OUAB Europe Meeting (photograph from Terrace Restaurant in TVP. Nom.) At the 7 December 2012 OUAB Europe meeting in Oracle Thames Valley Park, UK, Oracle partners and customers stepped up to the mic and PPT decks with a range of facts and examples to astound any UX conference C-level sceptic. Over the course of the day we covered much ground, but it was all related in a contextual, flexibile, simplication, engagement way aout delivering results for business: that means solving problems. This means being about the user and their tasks and how to make design and technology transforms work into a productive activity that users and bean counters will be excited by. The sessions really gelled for me: 1. Mobile design patterns and the powerful propositions for customers and partners offered by using the design guidance with Oracle ADF Mobile. Customers' and partners' developers existing ADF developers are now productive, efficient ADF Mobile developers applying proven UX guidance using ADF Mobile components and other Oracle Fusion Middleware in the development toolkit. You can find the Mobile UX Design Patterns and Guidance on Building Mobile Apps on OTN. 2. Oracle Voice and Apps. How this medium offers so much potentual in the enterprise and offers a window in Fusion Apps cloud webservices, Oracle RightNow NLP and Nuance technology. Exciting stuff, demoed live on a mobile phone. Stay tuned for more features and modalities and how you can tailor your own apps experience.  3. Oracle RightNow Natural Language Processing (NLP) Virtual Assistant technology (Ella): how contextual intervention and learning from users sessions delivers a great personalized UX for users interacting with Ella, a fifth generation VA to solve problems and seek knowledge. 4. BYOD Keynote: A balanced keynote address contrasting Fujitsu's explaining of the conceprt, challenges, and trends and setting the expectation that BYOD must be embraced in a flexible way,  with the resolute, crafted high security enterprise requirements that nuancing the BYOD concept and proposals with the realities of their world of water tight information and device sharing policies. Fascinating stuff, as well providing anecdotes to make us thing about out own DYOD Deployments. One size does not fit all. 5. Icon Cultural Surveys Results and Insights Arising: Ever wondered about the cultural appropriateness of icons used in software UIs and how these icons assessed for global use? Or considered that social media "Like" icons might be  unacceptable hand gestures in culture or enterprise? Or do the old world icons like Save floppy disk icons still find acceptable? Well the survey results told you. Challenges must be tested, over time, and context of use is critical now, including external factors such as the internet and social media adoption. Indeed the fears about global rejection of the face and hand icons was not borne out, and some of the more anachronistic icons (checkbooks, microphones, real-to-real tape decks, 3.5" floppies for "save") have become accepted metaphors for current actions. More importantly the findings brought into focus the reason for OUAB - engage with and illicit feedback though working groups before we build anything. 6. EReaders and Oracle iBook: What is the uptake and trends of ereaders? And how about a demo of an iBook with enterprise apps content?  Well received by the audience, the session included a live running poll of ereader usage. 7. Gamification Design Jam: Fun, hands on event for teams of Oracle staff, partners and customers, actually building gamified flows, a practice that can be applied right away by customers and partners.  8. UX Direct: A new offering of usability best practices, coming to an external website for you in 2013. FInd a real user, observe their tasks, design and approve, build and measure. Simple stuff to improve apps implications no end. 9. FUSE (an internal term only, basically Fusion Simplified Experience): demo of the new Face of Fusion Applications: inherently mobile, simple to use, social, personalizable and FAST, three great demos from the HCM, CRM and ICT world on how these UX designs can be used in different ways. So, a powerful breadth and depth of UX solutions and opporunities for customers and partners to engage with and explore how they can make their users happy and benefit their business reaping continued ROI from those apps investments. Find out more about the OUAB and how to get involved here ... 

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• Converting LINQ to Twitter to Twitter API v1.1

  - by Joe Mayo

  Twitter recently updated their API to v1.1 (Current status: API v1.1). Naturally, LINQ to Twitter  needed to be updated too. This blog post outlines the changes made to LINQ to Twitter during this conversion and highlights important features that LINQ to Twitter developers will want to know. Overall Impact Generally speaking, Twitter API v1.1 is semantically very much the same as it’s predecessor. The base URL changed and so did a few resource segments, but the resources themselves are still intact. The good news is that LINQ to Twitter has always shielded the developer from this plumbing, so the entities, types, and filters didn’t change much at all.  The following sections describe what did  change. Authentication In Twitter API v1.0 authentication was not required for some resources, such as user timelines and search. However, that’s all changed because *all* queries must be authenticated in Twitter API v1.1. LINQ to Twitter has various types of authorizers you can use, supporting whatever OAuth options are available via Twitter.  You can see the LINQ to Twitter documentation, Securing Your Applications, for more info on OAuth support. The New Search One of the larger changes to the API was Search. To be more specific, the Search entity now contains a List<Status>, named Statuses, to hold results.  Additionally, any meta-data associated with the search is now in a property named SearchMetaData. The change to the Search entity and responses is the big change, but the good news is that your Search query syntax doesn’t change. Different Rate Limits The issue of rate limits itself is contentious, but this discussion is focused on the coding experience and I’ll leave the politics to those who prefer to engage in that activity. What’s important here is that both headers and resources have changed. You should review Twitter’s Rate Limit documentation to understand what the changes mean.  A quick explanation is that rate limits are applied individually to each resource in 15 minute time intervals. In LINQ to Twitter these changes surface on the Help entity, via HelpType.RateLimits. The RateLimits query has a Resources filter where you can specify a comma-separated list of categories to return rate limit info for.  The results materialize in the RateLimits dictionary, keyed on category. The Help entity also has a RateLimitsAuthorizationContext, holding the Access Token for the user performing queries – and to whom the rate limits apply. In addition to the new RateLimits query, there are new RateLimit headers that appear in the query response, whose HTTP header name is of the form X-Rate-Limit… which is different from the previous header name. LINQ to Twitter surfaces these headers via the existing properties of the TwitterContext instance. For anyone who retrieved rate limit information via the Headers property of TwitterContext, you should be aware of the new header names.  I haven’t done anything with Feature rate limit properties yet, but they appear to no longer be available – this will require more follow-up. Error Handling Twitter API v1.1 has a new format for Error Codes & Responses. LINQ to Twitter wraps these messages in the TwitterQueryException, which has been updated appropriately. The Message property of TwitterQueryException now reflects the Twitter error message, when available. There’s also a new ErrorCode that’s populated with the message error code. Parameters Most parameters stayed the same, but one of interest is Include Entities (different from LINQ to Twitter data object entities). Entities are metadata hanging off tweets, that provide start/end position in the tweet and other information for mentions, urls, hash tags, and media. Entities used to not be included unless you specified you wanted them. Now, in v1.1, entities are included by default for all APIs that return a Status.  If you were always setting IncludeEntities to true, then you won’t see a change. However, be aware that you’ll now be receiving additional data in your response from Twitter, which will explain a sudden increase in bandwidth utilization. This might or might not  matter to you  depending on the requirements of your application, but you should be aware of it. Everything Else There might be small changes here and there that I haven’t mentioned, but these were the ones you should be most aware of.  Streams didn’t change, but Twitter will be deprecating username/password authentication on public streams, in favor of OAuth, so you’ll be seeing me make that change some time in the future.  Also, Twitter will continue to evolve the API and you can expect that LINQ to Twitter will change accordingly. Summary The big changes to Twitter API were Authentication, Search, Rate Limits, and Error Handling. All API calls must be authenticated. You’ll need to change your code to read Search results differently, but the query is much the same as you use now. There’s a new RateLimits API, one of the Help queries.  Also, the new error messages are integrated into TwitterQueryException. Besides these changes, I expect  most others to be small or affect a smaller percentage of developers.  You can get the latest version of LINQ to Twitter from NuGet or visit the LINQ to Twitter download page at CodePlex.com.   @JoeMayo

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• Gamification at OOW

  - by erikanollwebb

  Last week was Oracle OpenWorld, and for those of you not in tech or downtown San Francisco, that might not mean a whole lot.  However, if you are familiar with it, Oracle OpenWorld is our premier customer event.  This year, more than 50,000 people attended.  It's not a good week to visit San Francisco on vacation because Oracle customers take over all the hotels in town!  It was crazy, but a lot of fun and it's a great opportunity for the Apps UX group to do customer research with a range of customers.  This year, more than 100+ customers and partners took the time to team up with our UX experts and provide feedback on new designs and ideas. Over three days,  UX teams conducted 8  one-on-one user feedback sessions, 4 focus groups and 7 surveys. In addition, we conducted a voice capture activity and were able to collect close to 70 speech samples at the lab and DEMOgrounds. This was a great opportunity for us to do some testing on some specific gamification concepts with a set of business analysts.  We pulled in 8 folks for a focus group on gamification concepts and whether they thought those would work for their teams. To get ready for this, my designer extraordinaire, Andrea Cantú, flew into town and we spent almost a week locked in a room together brainstorming design ideas.  We killed a few trees trying to get all of our concepts and other examples together in the process, but in the end, we put together a whole series of examples of how you might gamify an Oracle app (in this case, CRM).  Andrea is a genius for this kind of thing and the comps she created looked great.  Here's a picture of her hard at work!  We also had the good fortune to have my boss, Laurie Pattison and my usability contractor, Shobana Subramanian there to note take and observe as well.  Here's a few shots of us, hard at work preparing for the day (or checking out something on Laurie's iPhone...) To start things off, we gave an overview of gamification and I talked about what it's used for.  Then we gave the participants a scenario about our sales person and what we were trying to get her to do. It was a great opportunity to highlight what our business goals might be and why we might want to add game mechanics.  It was also a good way to get them thinking about how that might work for them in their environments and workplaces. There were some surprises for the day.  We asked how many of them were already familiar with the concept of gamification--only two people had heard of it and only one was using game mechanics in his work.  That's in contrast to a survey we just ran internally with folks in a dev org where almost 50% of about 450 respondents had heard of gamification.  As we discussed the ways game mechanics could be used, it became clear that many of the folks had seen some game mechanics in action but didn't know that's what they were.  We also noticed that the folks in this group felt that if they were trying to sell the concept in their orgs, they wouldn't call it gamification.  That's not a huge surprise to me--they said what we've heard in the past, that gamification does not seem like a serious term for enterprise software.  They said they'd sell it with the goals--as a means to increase behaviors by rewarding users for activities.  It's a funny problem.  The word puts some folks off, but at the same time, I haven't seen another one word description that quite captures the range of things that "gamification" can cover.  My guess is that the more mainstream the term becomes, the more desensitized we'll become to the idea the it's trivializing enterprise software in some way.  Still, it was interesting to note that this group still felt that they would not take this concept to their bosses or teams and call it "gamification".  They focused on the goals, and how we could incentivize desired behaviors with game mechanics.  As I have already stated in other posts, I feel like my org is more receptive to discussing how this is just a more transparent type of usability and user experience methods than talking about gamification.  That's the argument they said they would use. All in all, it was a good session.  I love getting to talk to customers, present ideas and concepts, and get their feedback and input.  It's the type of thing that really helps drive our designs and keeps us grounded in what our customers need/want.  We're already planning where to get more feedback opportunities in the coming months. 

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• Run Oracle E-Business Suite Period Close Diagnostic

  - by Get Proactive Customer Adoption Team

  Untitled Document Be Proactive & Save Time—Use the Period Close Diagnostic During the Month Have you ever closed your books at the end of the month and, due to problems with your Oracle E-Business Suite Period Close, you found yourself working all night or all weekend to resolve your issues? You can avoid issues by running the Oracle E-Business Suite Period Close Diagnostics throughout the month, prior to closing Oracle Financial Assets, General Ledger, Payables, and/or Receivables. You can identify issues that will interfere with your period close early, preventing last minute fire drills. Correct your errors or, if you need Oracle Support’s assistance, attach the output to a service request for faster resolution by the support engineer. Oracle E-Business Suite Diagnostics are included in your Oracle Premier Support agreement at no extra charge. They are proactive, easy to use, tools provided by Oracle Support to ease the gathering and analyzing of information from your E-Business Suite, specific to an existing issue or setup. Formatted output displays the information gathered, the findings of the analysis, and the appropriate actions to take if necessary. These tools are designed for both the functional and technical user, providing no EBS administration features, so you can safely assign this responsibility to users who are not administrators. A good place to start with the Support Diagnostics is the install patch Note 167000.1. Everything you need is in this patch and you install it on top of your E-Business Suite. If you are on EBS 12.0.6 or below, Oracle delivers the diagnostic tests in a standard Oracle patch and you apply it using the adpatch utility. If you are on EBS release 12.1.1 or above, your diagnostics are already there. Oracle E-Business Suite Diagnostics: Prevent Issues—resolving configuration and data issues that would cause processes to fail Identify Issues Quickly—resolving problems without the need to contact Oracle Support Reduce Resolution Time—minimizing the time spent to resolve an issue by increasing support engineer efficiency In the example below, you will see how to run the EBS Period Close Diagnostic step-by-step using an SQLGL Period Closing Activity Test. This allows you to check throughout the month to identify and resolve any issue that might prevent closing the period in the General Ledger on schedule.   Click the Select Application button. Select your Application. In this example, we will use the Period Close test. Scroll down to Period Close Place a check mark in the Period Closing box in the Select column. Click the Execute button at the bottom of the page Input the parameters. Click the Submit button Click the Refresh button, until the Status of the test changes from “In Progress” to “Completed” Click the icon under, View Report to view the test results   The report will complete successfully or show completed with errors. The report will show where the error is located, what the error is, and what action(s) to take for resolution. Remember, if you need to work with Oracle Support to resolve your issue, attach the report to your Service Request so the engineer can start working the issue. Completed with errors Completed successfully with no errors If you have questions, please ask in the E-Business Suite Category’s Diagnostic Tools Community. You may find the answer waiting for you in a prior community discussion or in one of the resources posted by an Oracle Support moderator. Oracle’s Period Close Diagnostic, and the other E-Business Suite Diagnostics, save you time and help keep you on schedule. If you run the Period Close Diagnostic throughout the month, you can identify issues to resolve and get help, if needed. When opening a Service Request, attaching the output from the diagnostic report, speeds resolution. With the issues resolved ahead of time, your Period Close should complete without errors. Avoiding the unexpected, helps to close your books on time and without late nights or working through your weekend. Recommended Reads E-Business Suite Diagnostics Period / Year End Close [ID 402237.1] lists all of the Closing Period Diagnostic Tests. I highly recommend that customers execute these tests prior to closing a period. The period closing tests listed in this document help you identify known issues that prevent a successful period close. Use these tests prior to closing a period. To learn about all the available EBS Diagnostics, please review the E-Business Suite Diagnostics Overview [ID 342459.1].

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• NetBeans, JSF, and MySQL Primary Keys using AUTO_INCREMENT

  - by MarkH

  I recently had the opportunity to spin up a small web application using JSF and MySQL. Having developed JSF apps with Oracle Database back-ends before and possessing some small familiarity with MySQL (sans JSF), I thought this would be a cakewalk. Things did go pretty smoothly...but there was one little "gotcha" that took more time than the few seconds it really warranted. The Problem Every DBMS has its own way of automatically generating primary keys, and each has its pros and cons. For the Oracle Database, you use a sequence and point your Java classes to it using annotations that look something like this: @GeneratedValue(strategy=GenerationType.SEQUENCE, generator="POC_ID_SEQ") @SequenceGenerator(name="POC_ID_SEQ", sequenceName="POC_ID_SEQ", allocationSize=1) Between creating the actual sequence in the database and making sure you have your annotations right (watch those typos!), it seems a bit cumbersome. But it typically "just works", without fuss. Enter MySQL. Designating an integer-based field as PRIMARY KEY and using the keyword AUTO_INCREMENT makes the same task seem much simpler. And it is, mostly. But while NetBeans cranks out a superb "first cut" for a basic JSF CRUD app, there are a couple of small things you'll need to bring to the mix in order to be able to actually (C)reate records. The (RUD) performs fine out of the gate. The Solution Omitting all design considerations and activity (!), here is the basic sequence of events I followed to create, then resolve, the JSF/MySQL "Primary Key Perfect Storm": Fire up NetBeans. Create JSF project. Create Entity Classes from Database. Create JSF Pages from Entity Classes. Test run. Try to create record and hit error. It's a simple fix, but one that was fun to find in its completeness. :-) Even though you've told it what to do for a primary key, a MySQL table requires a gentle nudge to actually generate that new key value. Two things are needed to make the magic happen. First, you need to ensure the following annotation is in place in your Java entity classes: @GeneratedValue(strategy = GenerationType.IDENTITY) All well and good, but the real key is this: in your controller class(es), you'll have a create() function that looks something like this, minus the comment line and the setId() call in bold red type:     public String create() {         try {             // Assign 0 to ID for MySQL to properly auto_increment the primary key.             current.setId(0);             getFacade().create(current);             JsfUtil.addSuccessMessage(ResourceBundle.getBundle("/Bundle").getString("CategoryCreated"));             return prepareCreate();         } catch (Exception e) {             JsfUtil.addErrorMessage(e, ResourceBundle.getBundle("/Bundle").getString("PersistenceErrorOccured"));             return null;         }     } Setting the current object's primary key attribute to zero (0) prior to saving it tells MySQL to get the next available value and assign it to that record's key field. Short and simple…but not inherently obvious if you've never used that particular combination of NetBeans/JSF/MySQL before. Hope this helps! All the best, Mark

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• Drive Online Engagement with Intuitive Portals and Websites

  - by kellsey.ruppel

  As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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• Knowing your user is key--Part 1: Motivation

  - by erikanollwebb

  I was thinking where the best place to start in this blog would be and finally came back to a theme that I think is pretty critical--successful gamification in the enterprise comes down to knowing your user.  Lots of folks will say that gamification is about understanding that everyone is a gamer.  But at least in my org, that argument won't play for a lot of people.  Pun intentional.  It's not that I don't see the attraction to the idea--really, very few people play no games at all.  If they don't play video games, they might play solitaire on their computer.  They may play card games, or some type of sport.  Mario Herger has some great facts on how much game playing there is going on at his Enterprise-Gamification.com website. But at the end of the day, I can't sell that into my organization well.  We are Oracle.  We make big, serious software designed run your whole business.  We don't make Angry Birds out of your financial reporting tools.  So I stick with the argument that works better.  Gamification techniques are really just good principals of user experience packaged a little differently.  Feedback?  We already know feedback is important when using software.  Progress indicators?  Got that too.  Game mechanics may package things in a more explicit way but it's not really "new".  To know how to use game mechanics, and what a user experience team is important for, is totally understanding who our users are and what they are motivated by. For several years, I taught college psychology courses, including Motivation.  Motivation is generally broken down into intrinsic and extrinsic motivation.  There's intrinsic, which comes from within the individual.  And there's extrinsic, which comes from outside the individual.  Intrinsic motivation is that motivation that comes from just a general sense of pleasure in the doing of something.  For example, I like to cook.  I like to cook a lot.  The kind of cooking I think is just fun makes other people--people who don't like to cook--cringe.  Like the cake I made this week--the star-spangled rhapsody from The Cake Bible: two layers of meringue, two layers of genoise flavored with a raspberry eau de vie syrup, whipped cream with berries and a mousseline buttercream, also flavored with raspberry liqueur and topped with fresh raspberries and blueberries. I love cooking--I ask for cooking tools for my birthday and Christmas, I take classes like sushi making and knife skills for fun.  I like reading about you can make an emulsion of egg yolks, melted butter and lemon, cook slowly and transform them into a sauce hollandaise (my use of all the egg yolks that didn't go into the aforementioned cake).  And while it's nice when people like what I cook, I don't do it for that.  I do it because I think it's fun.  My former boss, Ultan Ó Broin, loves to fish in the sea off the coast of Ireland.  Not because he gets prizes for it, or awards, but because it's fun.  To quote a note he sent me today when I asked if having been recently ill kept him from the beginning of mackerel season, he told me he had already been out and said "I can fish when on a deathbed" (read more of Ultan's work, see his blogs on User Assistance and Translation.). That's not the kind of intensity you get about something you don't like to do.  I'm sure you can think of something you do just because you like it. So how does that relate to gamification?  Gamification in the enterprise space is about uncovering the game within work.  Gamification is about tapping into things people already find motivating.  But to do that, you need to know what that user is motivated by. Customer Relationship Management (CRM) is one of those areas where over-the-top gamification seems to work (not to plug a competitor in this space, but you can search on what Bunchball* has done with a company just a little north of us on 101 for the CRM crowd).  Sales people are naturally competitive and thrive on that plus recognition of their sales work.  You can use lots of game mechanics like leaderboards and challenges and scorecards with this type of user and they love it.  Show my whole org I'm leading in sales for the quarter?  Bring it on!  However, take the average accountant and show how much general ledger activity they have done in the last week and expose it to their whole org on a leaderboard and I think you'd see a lot of people looking for a new job.  Why?  Because in general, accountants aren't extraverts who thrive on competition in their work.  That doesn't mean there aren't game mechanics that would work for them, but they won't be the same game mechanics that work for sales people.  It's a different type of user and they are motivated by different things. To break this up, I'll stop here and post now.  I'll pick this thread up in the next post. Thoughts? Questions? *Disclosure: To my knowledge, Oracle has no relationship with Bunchball at this point in time.

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