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  • What's the strategy to implement a "knowledge base" in my company. [closed]

    - by Oscar Reyes
    In my current work we think we can get benefit from having a knowledge base, so the next time someone has a question/problem etc, that base can be consulted and an answer will show up. Also, it will reduce the risk from having people leaving the company with the knowledge and we would have to start all over again. My question is, what strategy can we follow to implement/buy/get/build/etc this knowledge base? Are there software ready for this? Would it be better to have something build by ourselves ( we have some programmers ) This is an small company ( < 30 ) and the base should be accessible from outside the office ( when the employees are with the customer etc.) so I guess a webapp is in order.

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  • Windows 7 loses access to network drives

    - by dubRun
    Ok this is an odd one, but is happening often enough its getting quite annoying. I recently installed Windows 7 on my work computer (about 2 months ago) and every so often I lose access to network shares on our work network. Its one server in particular - other shares are still working fine. I have a number of folders mapped as a drive, and all of the ones on a particular file server have lost access. If I try to access the machine directly (\fileserver\d$) it doesn't work either with this message: Windows cannot access \fileserver\d$. You do not have permission to access \fileserver\d$. Contact your network administrator to request access Once I reboot the computer, access is restored like it should be. The computers are all on a domain and my user has administrator level access to the server in question.

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  • Toshiba eStudio 281c turn off snmp in driver.

    - by Matt
    I have a customer with an eStudio 281c colour copier/printer and I'm having an issue with terminal services. Basically, the driver has the ability to query the printer for its configuration over snmp. I've set it to manual rather than auto so it's effectively switched off. Trouble is, when logging into terminal services it's still trying to communicate with the printer. This is an issue because when it fails it then defaults to being a different printer model with a different tray configuration. Users can still print but the settings are wrong. Any ideas?

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  • Are there website monitoring services that can monitor HTTP file download times?

    - by Mark
    The software company I work for would like to monitor how long it takes to download their installers (hosted in several locations and about 30-100mb each) from various countries around the world. I am aware of website monitoring services like Pingdom and Site24x7, and have contacted their customer services, but neither have the facility to monitor download times of such large files via HTTP. For various reasons, we are not able to rely on weblogs. Does anyone know of any third-party services that could help us? Many thanks.

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  • Use JAXB unmarshalling in Weblogic Server

    - by Leo
    Especifications: - Server: Weblogic 9.2 fixed by customer. - Webservices defined by wsdl and xsd files fixed by customer; not modifications allowed. Hi, In the project we need to develope a mail system. This must do common work with the webservice. We create a Bean who recieves an auto-generated class from non-root xsd element (not wsdl); this bean do this common work. The mail system recieves a xml with elements defined in xsd file and we need to drop this elements info to wsdlc generated classes. With this objects we can use this common bean. Is not possible to redirect the mail request to the webservice. We've looking for the code to do this with WL9.2 resources but we don't found anything. At the moment we've tried to use JAXB for this unmarshalling: JAXBContext c = JAXBContext.newInstance(new Class[]{WasteDCSType.class}); Unmarshaller u = c.createUnmarshaller(); WasteDCSType w = u.unmarshal(waste, WasteDCSType.class).getValue(); waste variable is an DOM Element object. It isn't the root element 'cause the root isn't included in XSD First we needed to add no-arg constructor in some autogenerated classes. No problem, we solved this and finally we unmarshalled the xml without error Exceptions. But we had problems with the attributes. The unmarshalling didn't set attributes; none of them in any class, not simple attributes, not large or short enumeration attributes. No problem with xml elements of any type. We can't create the unmarshaller from "context string" (the package name) 'cause not ObjectFactory has been create by wsldc. If we set the schema no element descriptions are founded and unmarshall crashes. This is the build content: <taskdef name="jwsc" classname="weblogic.wsee.tools.anttasks.JwscTask" /> <taskdef name="wsdlc" classname="weblogic.wsee.tools.anttasks.WsdlcTask"/> <target name="generate-from-wsdl"> <wsdlc srcWsdl="${src.dir}/wsdls/e3s-environmentalMasterData.wsdl" destJwsDir="${src.dir}/webservices" destImplDir="${src.dir}/webservices" packageName="org.arc.eterws.generated" /> <wsdlc srcWsdl="${src.dir}/wsdls/e3s-waste.wsdl" destJwsDir="${src.dir}/webservices" destImplDir="${src.dir}/webservices" packageName="org.arc.eterws.generated" /> </target> <target name="webservices" description=""> <jwsc srcdir="${src.dir}/webservices" destdir="${dest.dir}" classpathref="wspath"> <module contextPath="E3S" name="webservices"> <jws file="org/arc/eterws/impl/IE3SEnvironmentalMasterDataImpl.java" compiledWsdl="${src.dir}/webservices/e3s-environmentalMasterData_wsdl.jar"/> <jws file="org/arc/eterws/impl/Ie3SWasteImpl.java" compiledWsdl="${src.dir}/webservices/e3s-waste_wsdl.jar"/> <descriptor file="${src.dir}/webservices/META-INF/web.xml"/> </module> </jwsc> </target> My questions are: How Weblogic "unmarshall" the xml with the JAX-RPC tech and can we do the same with a xsd element? How can we do this if yes? If not, Exists any not complex solution to this problem? If not, must we use XMLBean tech. or regenerate the XSD with JAXB tech.? What is the best solution? NOTE: There are not one single xsd but a complex xsd structure in fact.

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  • Windows Fax and Scan

    - by Scott
    I'm trying to setup Fax Server on Server 2008 R2. The role installs fine. However from Windows Fax and Scan - Tools - Fax Accounts... I am unable to setup an account. I get the following error. "There was a nerror in configuring the account. Please contact your administrator." I've tried a number of things including removing the Fax Server role and reinstalling. No change. Removing registry keys specified in other forums. No change. In my attempts today I at one point did have the fax printer installed but removed it while I was trying to get x64 and x32 drivers installed. Now I can't get it back. Any ideas?

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  • Windows Storage Server 2003 R2 RDP Disconnection

    - by Antitribu
    I am unable to remote desktop to our Windows Storage Server 2003 R2 machine. There are a few people about with similar issues but no answers around. Symantec End Point is installed but no network protection. Using rdesktop in Linux I receive: ERROR: send: Connection reset by peer NOT IMPLEMENTED: PDU 12 ERROR: Connection closed Where the "PDU XX" number changes on each connection. In windows using the latest mstsc I receive: The connection was lost due to a network error. Try connecting again. If the problem persists, contact your network Administrator. Any ideas?

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  • Increased CF JVM max heap size and now CF service will not start

    - by Erik Vold
    So I went in to ColdFusion Administrator and increased my CF JVM max heap size, then I was told I would need to restart the service, so I stopped the service, and then tried to start it again and got the following error message: Windows could not start the ColdFusion 8 Application Server on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 2. So I went to the Event Viewer application, then took a look at the Application log and saw an error that said: The ColdFusion 8 Application Server service could not be started. Check the server "coldfusion" log files for more information. So I went to my ColdFusion logs directory opened the server.log log file and I don't see anything useful in there or any of the other log files.. Any idea how I can change the JVM heap size back to what it was so that I can start CF again?

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  • Access forbidden! using xampp on macosx 10.5

    - by erikvold
    I installed xampp back around January 2009, and CF8 to test coldfusion on my macbook (note: I do not think that this issue is related to CF, but only xampp). I only ever used the apache part of xampp, and this was working for over a year. In the last couple of months at the most I've started getting the following error message (even for none CF sites, and non .cfm pages, the error occurs for .html files..): Access forbidden! You don't have permission to access the requested object. It is either read-protected or not readable by the server. If you think this is a server error, please contact the webmaster Error 403 erikvold.lan Sun Mar 21 20:58:45 2010 Apache/2.2.11 (Unix) DAV/2 mod_ssl/2.2.11 OpenSSL/0.9.7l PHP/5.2.9 mod_perl/2.0.4 Perl/v5.10.0 As far as I recall I haven't made any change, so it's like it was working for a year then just stopped working..

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  • rewrite rule does not rewrite url as expected

    - by user1708687
    I have a problem with a CMS website, that normally generates readable urls. Sometimes it happens that navigation links are shown as www.domain.com/22, which results in an error, instead of www.domain.com/contact. I have not found a solution for this yet, but the page is working if the url is www.domain.com/index.php?id=22. Therefore, I'm trying to rewrite www.domain.com/22 to www.domain.com/index.php?id=22 and I have used this rewrite rule: RewriteRule ^([1-9][0-9]*)$ index.php?id=$1 [NC] I tested it using http://htaccess.madewithlove.be and here it shows the correct result, but on the website no rewrite is happening.

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  • Using FTP to update files on a server

    - by Neville
    I know the FTP username and password for a site we own and need to know how we can update some files on the server. It seems quite a small thing to do and I'd like to have a go at doing it myself. A few years ago a friendly local guy help set up a website for my wife's floristry business. The site has a "contact us" page, and messages are forwarded to our home email address. We've now just changed our home email, and so I now need to reset the forwarding function on the website. The helpful local guy seems to have moved away, or retired - there's no way I can find him now. I tried to get help on how to change the forwarding address from the hosting people, but they say they can't help me. How do I go about updating the pages on the site? A step-by-step guide on how to do it would be great.

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  • Sending single emails works, but sending to the same email in a distribution list is bounced

    - by EvilChookie
    I'm running an Exchange 2003 server on a Telstra Business internet connection (in Australia). I'm routing emails through the SMTP connecter, using the host smtp.telstrabusiness.com When users send single emails to a single recipient, the emails are sent correctly. However, when users send emails to a distribution list, they bounce back with: The message could not be delivered because the recipient's destination email system is unknown or invalid. Please check the address and try again, or contact your system administrator to verify connectivity to the email system of the recipient. One of the people in the list was able to recieve a single email from us just a few minutes afterwards, but did not recieve any of the email that should have come from the distribution list. Is there a way I can throttle the number of messages that Exchange will send at a time, so as not to appear as spam to Telstra?

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  • Should we develop a custom membership provider in this case?

    - by Allen
    I'll be adding a bounty to this, probably 200, more if you guys think its appropriate. I wont accept an answer until I can add a bounty so feel free to go ahead and answer now Summary Long story short, we've been tasked with gutting the authentication and authorization parts of a fairly old and bloated asp.net application that previously had all of these components written from scratch. Since our application isn't a typical one, and none of us have experience in asp.net's built in membership provider stuff, we're not sure if we should roll our own authentication and authorization again or if we should try to work within the asp.net membership provider mindset and develop our own membership provider. Our Application We have a fairly old asp.net application that gets installed at customer locations to service clients on a LAN. Admins create users (users do not sign up) and depending on the install, we may have the software integrated with LDAP. Currently, the LDAP integration bulk-imports the users to our database and when they login, it authenticates against LDAP so we dont have to manage their passwords. Nothing amazing there. Admins can assign users to 1 group and they can change the authorization of that group to manage access to various parts of the software. Groups are maintained by Admins (web based UI) and as said earlier, granted / denied permissions to certain functionality within the application. All this was completely written from the ground up without using any of the built in .net authorization or authentication. We literally have IsLoggedIn() methods that check for login and redirect to our login page if they aren't. Our Rewrite We've been tasked to integrate more tightly with LDAP, they want us to tie groups in our application to groups (or whatever types of containers that LDAP uses) in LDAP so that when a customer opt's to use our LDAP integration, they dont have to manage their users in LDAP AND in our application. The new way, they will simply create users in LDAP, add them to Groups in LDAP and our application will see that they belong to the appropriate LDAP group and authenticate and authorize them. In addition, we've been granted the go ahead to completely rip out the User authentication and authorization code and completely re-do it. Our Problem The problem is that none of us have any experience with asp.net membership provider functionality. The little bit of exposure I have to it makes me worry that it was not intended to be used for an application such as ours. Though, developing our own ASP.NET Membership Provider and Role Manager sounds like it would be a great experience and most likely the appropriate thing to do. Basically, I'm looking for advice, should we be using the ASP.NET Membership provider & Role Management API or should we continue to roll our own? I know this decision will be influenced by our requirements so I'm going over them below Our Requirements Just a quick n dirty list Maintain the ability to have a db of users and authenticate them and give admins (only, not users) the ability to CRUD users Allow the site to integrate with LDAP, when this is chosen, they don't want any users stored in the DB, only the relationship between Groups as they exist in our app / db and the Groups/Containers as they exist in LDAP. .net 3.5 is being used (mix of asp.net webforms and asp.net mvc) Has to work in ASP.NET and ASP.NET MVC (shouldn't be a problem I'm guessing) This can't be user centric, administrators need to be the only ones that CRUD (or import via ldap) users and groups We have to be able to Auth via LDAP when its configured to do so I always try to monitor my questions closely so feel free to ask for more info. Also, as a general summary of what I'm looking for in an answer is just. "You should/shouldn't use xyz, here's why". Links regarding asp.net membership provider and role management stuff are very welcome, most of the stuff I'm finding is 5+ years old. Edit: Added some stuff to "Our Rewrite"

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  • Windows 2008 R2 server cannot access shares on other servers

    - by Rob
    I have a problem on my new 2008 R2 64-bit server. Essentially the server sometimes refuses to access shares on other server. in the format \\servernam\sharename sometime it works and then for a few hours it doesn't and then at randon it comes back online. This is a local AD network and have even put in a new gigabit switch between all server. All the old 2003 servers work fine so I know DNS and WINS is all ok. I get error 1006 in eventlog saying that my R2 server can't contact the domain controller when it clearly can. Just to add to the config, it is running on a Dell PowerEdge R410, Vmware Esxi 4.0 and R2 is configured as a terminal server. I can always view shares with FQDN This morning net view \\ did not work but net view \\ did. Very random and very frustrating. any ideas? thanks

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  • Shared IMAP Folders in GMail

    - by Grinn
    Our office is using Google Apps for Domains for our email. Our customer support guys use IMAP clients (such as Thunderbird and Outlook) to check both their individual email addresses and a "collective" support email address. On the support account, there are several folders for organizing email threads by client. When a user gets a support-related email (either to the support email or their individual email address) they file away the email in one of thse shared folders. Many of us greatly prefer the Gmail interface (with Folders4Gmail enabled on the Better Gmail 2 add-on for Firefox, for label-to-folder support) over Thunderbird or Outlook. However, there is no way to "share" email threads, complete with labels, between accounts. The desired end result is that a user logs into their individual account and can see both their account and the support account and can pass emails (labels and all) between the two accounts - or at least from their individual account into the support account. Any ideas?

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  • How to distribute email's delivery between 2 or more servers

    - by user181186
    We provide Email Marketing service through our online App. We have about 30 customers. And each one has it's own mailling list (5k to 20k emails each). What we really want is to distribute email's delivery between 2 or more servers. I was wondering What kind of aproach/solutions MailChimp , Constant Contact uses to provide a great service ? use many servers ? many IPs ? Our spam policy suspends ANY user/customer that gets 10% bounced .

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  • Windows Scheduled Tasks losing password configuration

    - by E Brown
    I have a couple of jobs scheduled to run daily on a customer server running Windows Server 2003 Standard Edition, SP1 using Windows Scheduled Tasks. The tasks are set to run as a user that is in the Administrators group, and were scheduled as that same user. The password of that user is set to never expire. These tasks fail to run pretty much every day. Going into Scheduled Tasks and attempting to run the tasks manually indicates that the password is incorrect. I go into the task properties, retype the password into the appropriate fields, click OK, and attempt to run the task manually again. Now it works fine. What might be the cause of the password being lost like this? These same tasks are running on other customers servers with no problems. Thanks in advance for any thoughts.

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  • when to set up a mail server?

    - by ajsie
    i've got a web service up and running with apache on ubuntu server in a vps from a hosting company (long sentence:)). i wonder when someone would like to set up a own mail server (postfix + dovecot)? cause i just want to be able to: send emails (account activation etc) to my users with php - the emails have to appear to come from the website's domain receive emails from my users (customer support etc) using Apple Mail/Microsoft Outlook. could this be accomplished with an email hosting company? are there situations i would benefit from setting up an own mail server on ubuntu?

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  • Independent SharePoint Trainer in DC ~ I conduct, teacher-led SHAREPOINT user training anywhere ~

    - by technical-trainer-pro
    Your options: "*interactive" hands-on VIRTUAL or CLASSROOM style training to all SharePoint Users & Site Admin owners.* I also develop customized classes tailored to the specific design of any SharePoint Site - acting as the translator for those left to understand and use it, on an everyday basis. Audience: users,clients,stakeholders,trainers Areas: functionality,operations,management, user site customization,ITIL training, governance process,change mangement and industry or client specific scenerios. INDIVIDUAL RATE- $300 to join any class *(1)* GROUP RATE - $1500 for a private group of (6-10) Flexible Scheduling contact me : [email protected] Local to DC/MD/VA ---can train hands-on anywhere~

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  • Caching without file extensions

    - by Sigurs
    I'm trying to use Varnish to show the non-logged in users a cached version of my website. I'm able to perfectly detect if the user is logged in or out, but I can't cache pages without extensions. There is no file extension because nginx is rewriting the URL to a php script(so caching .php does not work). For example I'd like varnish to cache: example.com example.com/forum/ example.com/contact/ I have tried if (req.request == "GET" && req.url ~ "^/") { return(lookup); } if (req.request == "GET" && req.url ~ "") { return(lookup); } if (req.request == "GET" && req.url ~ "/") { return(lookup); } but nothing seems to work... any help?

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  • Can't install LibreOffice on Windows 7

    - by Eric Wilson
    I've just downloaded LibreOffice 4.1.3 (twice) on a newly refurbished Windows 7 Thinkpad. When I click the .msi to install, I get "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package" How do I obtain a usable copy of LibreOffice for Windows? I also tried 4.1.2 and 4.0.6 also, after 4.1.3 failed. 4.1.2 started fine, but encountered an error and failed to install. 4.0.6 fails in the same way as 4.1.3. I have used 7-zip to test the 4.1.3 msi, and it is unable to open it ...

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  • jQuery / jqGrids / Submitting form data troubles...

    - by Kelso
    Ive been messing with jqgrids alot of the last couple days, and I have nearly everything the way I want it from the display, tabs with different grids, etc. Im wanting to make use of Modal for adding and editing elements on my grid. My problem that Im running into is this. I have my editurl:"editsu.php" set, if that file is renamed, on edit, i get a 404 in the modal.. great! However, with that file in place, nothing at all seems to happen. I even put a die("testing"); line at the top, so it sees the file, it just doesnt do anything with it. Below is the content. ........ the index page jQuery("#landings").jqGrid({ url:'server.php?tid=1', datatype: "json", colNames:['ID','Tower','Sector', 'Client', 'VLAN','IP','DLink','ULink','Service','Lines','Freq','Radio','Serial','Mac'], colModel:[ {name:'id', index:'id', width : 50, align: 'center', sortable:true,editable:true,editoptions:{size:10}}, {name:'tower', index:'tower', width : 85, align: 'center', sortable:true,editable:false,editoptions:{readonly:true,size:30}}, {name:'sector', index:'sector', width : 50, align: 'center',sortable:true,editable:true,editoptions:{readonly:true,size:20}}, {name:'customer',index:'customer', width : 175, align: 'left', editable:true,editoptions:{readonly:true,size:35}}, {name:'vlan', index:'vlan', width : 35, align: 'left',editable:true,editoptions:{size:10}}, {name:'suip', index:'suip', width : 65, align: 'left',editable:true,editoptions:{size:20}}, {name:'datadl',index:'datadl', width:55, editable: true,edittype:"select",editoptions:{value:"<? $qr = qquery("select * from datatypes"); while ($q = ffetch($qr)) {echo "$q[id]:$q[name];";}?>"}}, {name:'dataul', index:'dataul', width : 55, editable: true,edittype:"select",editoptions:{value:"<? $qr = qquery("select * from datatypes"); while ($q = ffetch($qr)) {echo "$q[id]:$q[name];";}?>"}}, {name:'servicetype', index:'servicetype', width : 85, editable: true,edittype:"select",editoptions:{value:"<? $qr = qquery("select * from servicetype"); while ($q = ffetch($qr)) {echo "$q[id]:$q[name];";}?>"}}, {name:'voicelines', index:'voicelines', width : 35, align: 'center',editable:true,editoptions:{size:30}}, {name:'freqname', index:'freqname', width : 35, editable: true,edittype:"select",editoptions:{value:"<? $qr = qquery("select * from freqband"); while ($q = ffetch($qr)) {echo "$q[id]:$q[name];";}?>"}}, {name:'radioname', index:'radioname', width : 120, editable: true,edittype:"select",editoptions:{value:"<? $qr = qquery("select * from radiotype"); while ($q = ffetch($qr)) {echo "$q[id]:$q[name];";}?>"}}, {name:'serial', index:'serial', width : 100, align: 'right',editable:true,editoptions:{size:20}}, {name:'mac', index:'mac', width : 120, align: 'right',editable:true,editoptions:{size:20}} ], rowNum:20, rowList:[30,50,70], pager: '#pagerl', sortname: 'sid', mtype: "GET", viewrecords: true, sortorder: "asc", altRows: true, caption:"Landings", editurl:"editsu.php", height:420 }); jQuery("#landings").jqGrid('navGrid','#pagerl',{edit:true,add:true,del:false,search:false},{height:400,reloadAfterSubmit:false},{height:400,reloadAfterSubmit:false},{reloadAfterSubmit:false},{}); now for the editsu.php file.. $operation = $_REQUEST['oper']; if ($operation == "edit") { qquery("UPDATE customers SET vlan = '".$_POST['vlan']."', datadl = '".$_POST['datadl']."', dataul = '".$_POST['dataul']."', servicetype = '".$_POST['servicetype']."', voicelines = '".$_POST['voicelines']."', freqname = '".$_POST['freqname']."', radioname = '".$_POST['radioname']."', serial = '".$_POST['serial']."', mac = '".$_POST['mac']."' WHERE id = '".$_POST['id']."'") or die(mysql_error()); } Im just having a hard time troubleshooting this to figure out where its getting hung up at. My next question after this would be to see if its possible to make it so when you click "add", that it auto inserts a row into the db with a couple variable predtermined and then bring up the modal window, but ill work on the first problem first. thanks!

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  • computer and User Account Migrated using ADMT but not sending mail

    - by TJ
    I have successfully migrated a User and Computer account using ADMT. The user is able to login to the computer with the new account and is able to open outlook receive mail but is not able to send internal or external mail. The Exchange server is still in the Old domain. The bounce back message received was that the user doesn't have permissions to send to the recipient. When I migrated the user I did migrate the SID history so why is mail not being about to be sent? The body of the bounce back message is as follows: Your message did not reach some or all of the intended recipients. Subject: test Sent: 1/6/2010 4:17 PM The following recipient(s) could not be reached: User, user on 1/6/2010 4:17 PM You do not have permission to send to this recipient. For assistance, contact your system administrator. MSEXCH:MSExchangeIS:/DC=com/DC=DOMAIN:SERVER

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  • RemoteApp cannot connect to webapp

    - by user58505
    I have just set up a Server 2008 R2 machine with Remote Desktop Services. It's all running on the one server, just for a single application, which works fine locally and when using Remote Desktop Web Access on the local network. However, when accessing it over the Internet, you can log on to RD Web Access fine, but when running the RemoteApp you get the message: RemoteApp Disconnected The remote computer could not be found. Please contact your helpdesk about this error. The application and all Remote Desktop services are on a single machine. I have purchased and installed a GoDaddy Cert. It works like a charm in the local network, but I get the above message when trying to access through rdweb How can I enable the RemoteApp to function outside the local network? I think there is one or 2 steps I left out??.. Please help...

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  • Use Outlook 2007 to connect to mail using active sync protocol

    - by Dan
    Has anyone tried connected outlook(I am running v2007 on Windows 7) to a mail service using the MS Exchange Active Sync protocol? I know it is intended for mobile devices, but to me it looks like it is becoming the latest 'de facto' mail protocol for email/calendar/contact sync'ing due to the iPhone's support for it. I just think it would be an elegant solution to get my lotus notes mail in outlook(my company uses lotus notes with traveler service installed that exposes mail over the active sync protocol so I can currently read my notes mail via iPhone). This solution would probably eliminate the need for all the hacks needed to connect outlook to 'X' mail (Gmail, notes, etc) So, maybe someone out there has tried this or knows how to do it before spend time on more researching this. Thanks!

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