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  • Next Best Action: an emerging engagement paradigm can elevate customer experience to the next level

    - by Richard Lefebvre
    As customer interactions increase across an expanding number of communication channels, business leaders are struggling to understand and engage with each customer effectively. To address this challenge, leading organizations are adopting strategies around “next best action,” a decision-support model that systematically identifies the next best step to take in the customer conversation—whether that action is providing additional information or targeted services, presenting a unique offer, or taking no action at all... Read the complete article - by Mark A. Stevens (vice president, Insight and Customer Strategy, at Oracle) - here

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  • Hey Adobe, Dump Apple, Go Linux

    <b>Cyber Cynic:</b> "Who can blame Adobe for being ticked off? They wanted a slice of the lucrative Apple iPad/iPhone application business, and Apple won't let Adobe applications, or even Flash, on either platform."

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  • Survey: Your Plans for Adopting New Firefox Releases?

    - by Steven Chan (Oracle Development)
    Mozilla is committing to releasing new Firefox versions every six weeks.  Mozilla released Firefox 5 this week.  With this release, Mozilla states that Firefox 4 is End-of-Life and will not receive any additional security updates.  In a comment thread posted on to a Mike Kaply's blog article discussing these new Firefox policies, Asa Dotzler from Mozilla stated: ... Enterprise has never been (and I’ll argue, shouldn’t be) a focus of ours. Until we run out of people who don’t have sysadmins and enterprise deployment teams looking out for them, I can’t imagine why we’d focus at all on the kinds of environments you care so much about.  In a later comment, he added: ... A minute spent making a corporate user happy can better be spent making many regular users happy. I’d much rather Mozilla spending its limited resources looking out for the billions of users that don’t have enterprise support systems already taking care of them. Asa then confirmed that every new Firefox release will put the previous one into End-of-Life: As for John’s concern, “By the time I validate Firefox 5, what guarantee would I have that Firefox 5 won’t go EOL when Firefox 6 is released?” He has the opposite of guarantees that won’t happen. He has my promise that it will happen. Firefox 6 will be the EOL of Firefox 5. And Firefox 7 will be the EOL for Firefox 6.  He added: “You’re basically saying you don’t care about corporations.” Yes, I’m basically saying that I don’t care about making Firefox enterprise friendly. Kev Needham, Channel Manager at Mozilla later stated to PC Mag: The Web and Web browsers continue to evolve rapidly. Mozilla's focus is on providing users with the best Web experience possible, and Firefox needs to evolve at the pace the Web's users and developers expect. By releasing small, focused updates more often, we are able to deliver improved security and stability even as we introduce new features, which is better for our users, and for the Web.We recognize that this shift may not be compatible with a large organization's IT Policy and understand that it is challenging to organizations that have effort-intensive certification polices. However, our development process is geared toward delivering products that support the Web as it is today, while innovating and building future Web capabilities. Tying Firefox product development to an organizational process we do not control would make it difficult for us to continue to innovate for our users and the betterment of the Web.  Your feedback needed for E-Business Suite certifications  Mozilla's new support policy has significant implications for enterprise users of Firefox with Oracle E-Business Suite.  We are reviewing the implications for our certification and support policies for Firefox now.  It would be very helpful if you could let me know about your organisation's plans for Firefox in light of this new information.  Please feel free to drop me a private email, or post a comment here if that's appropriate. 

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  • RoboForm Enterprise v7 Reviewed

    With an established pedigree in the consumer market, RoboForm is making the move to the enterprise with some good and bad results. eSecurityPlanet's thorough review says Siber Systems has delivered enough to warrant business consideration.

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  • RoboForm Enterprise v7 Reviewed

    With an established pedigree in the consumer market, RoboForm is making the move to the enterprise with some good and bad results. eSecurityPlanet's thorough review says Siber Systems has delivered enough to warrant business consideration.

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  • A Look at Niche Specific Backlinks

    Backlinks are links post by users on blogs and comments on different forms of articles that exist over the internet. They are a good way to get traffic and can also help improve not just the page rank but also the search engine placement of a webpage. In many cases backlinks also help earn revenue and boost overall business.

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  • How to Send and Receive Faxes Online Without a Fax Machine or Phone Line

    - by Chris Hoffman
    Some slow-moving businesses and government agencies may not accept documents over email, forcing you to fax them in. If you are forced to send a fax, you can do it from your computer for free. We’ve previously covered ways to electronically sign documents without printing and scanning them. With this process, you can digitally sign a document and fax it to a business — all on your computer and without any printing required.    

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  • Watch an End to End Value Chain Demo

    - by Pam Petropoulos
    Ever wonder how Oracle’s Value Chain solutions can deliver end to end value? Check out this demo video which outlines how Oracle solutions can improve business processes from product development through planning and across logistics for flawless execution. Click here to watch the video.     Click here to learn more about Oracle Supply Chain Management solutions.  

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  • Managing Regulated Content in WebCenter: USDM and Oracle Offer a New Part 11 Compliant Solution for Life Sciences

    - by Michael Snow
    Guest post today provided by Oracle partner, USDM  Regulated Content in WebCenterUSDM and Oracle offer a new Part 11 compliant solution for Life Sciences (White Paper) Life science customers now have the ability to take advantage of all of the benefits of Oracle’s WebCenter Content, a global leader in Enterprise Content Management.   For the past year, USDM has been developing best practice compliance solutions to meet regulated content management requirements for 21 CFR Part 11 in WebCenter Content. USDM has been an expert in ECM for life sciences since 1999 and in 2011, certified that WebCenter was a 21CFR Part 11 compliant content management platform (White Paper).  In addition, USDM has built Validation Accelerators Packs for WebCenter to enable life science organizations to quickly and cost effectively validate this world class solution.With the Part 11 certification, Oracle’s WebCenter now provides regulated life science organizations  the ability to manage REGULATORY content in WebCenter, as well as the ability to take advantage of ALL of the additional functionality of WebCenter, including  a complete, open, and integrated portfolio of portal, web experience management, content management and social networking technology.  Here are a few screen shot examples of Part 11 functionality included in the product: E-Sign, E-Sign Rendor, Meta Data History, Audit Trail Report, and Access Reporting. Gone are the days that life science companies have to spend millions of dollars a year to implement, maintain, and validate ECM systems that no longer meet the ever changing business and regulatory requirements.  Life science companies now have the ability to use WebCenter Content, an ECM system with a substantially lower cost of ownership and unsurpassed functionality.Oracle has been #1 in life sciences because of their ability to develop cost effective, easy-to-use, scalable solutions which help increase insight and efficiency to drive growth for their customers.  Adding a world class ECM solution to this product portfolio allows life science organizations the chance to get rid of costly ECM systems that no longer meet their needs and use WebCenter, part of the Oracle Fusion Technology stack, with their other leading enterprise applications.USDM provides:•    Expertise in Life Science ECM Business Processes•    Prebuilt Life Science Configuration in WebCenter •    Validation Accelerator Packs for WebCenterUSDM is very proud to support Oracle’s expanding commitment to Life Sciences…. For more information please contact:  [email protected] Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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  • How to Choose the Right Web Development Services Provider For Outsourcing

    Many a times you are confronted with situations where the work at your hand is more than what your in-house professionals can accomplish. Again there may be times when you can accomplish the work by your individual effort but that will keep you diverted from your core activities like business development, finance management etc. In such situations, outsourcing your web development services could be an attractive choice.

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  • Bad SEO Advice - 3 Myths

    The world is awash with SEO. Business users are deluged with tips, tricks and advice on how to achieve top page ranking success. You only need to take a quick look around a Google search on SEO to see for yourself the weight and variety of information out there.

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  • Obfuscating Silverlight with SmartAssembly

    If you are in the .NET Software business, you have a problem. .NET assemblies can be read, and debugged, by the purchaser with almost the same ease as if you'd distributed the source code. This isn't always what you wanted or intended, so you'll need an application such as Smart Assembly. Khawar explains the simple process of protecting your company's assets.

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  • Multimedia Appearance for Best Client Connectivity

    Technology has changed the way companies used to communicate with the consumers. Gone are the days when slide show presentations ruled the charts for business communication. Multimedia services are u... [Author: Alan Smith - Web Design and Development - June 01, 2010]

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  • Tips on Building Links

    The idea of owning a website has become so popular among online business owners. Nowadays a lot of people are putting much importance on the use of strategies that would be very appropriate for the Internet.

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  • Accessing SQL Server data from iOS apps

    - by RobertChipperfield
    Almost all mobile apps need access to external data to be valuable. With a huge amount of existing business data residing in Microsoft SQL Server databases, and an ever-increasing drive to make more and more available to mobile users, how do you marry the rather separate worlds of Microsoft's SQL Server and Apple's iOS devices? The classic answer: write a web service layer Look at any of the questions on this topic asked in Internet discussion forums, and you'll inevitably see the answer, "just write a web service and use that!". But what does this process gain? For a well-designed database with a solid security model, and business logic in the database, writing a custom web service on top of this just to access some of the data from a different platform seems inefficient and unnecessary. Desktop applications interact with the SQL Server directly - why should mobile apps be any different? The better answer: the iSql SDK Working along the lines of "if you do something more than once, make it shared," we set about coming up with a better solution for the general case. And so the iSql SDK was born: sitting between SQL Server and your iOS apps, it provides the simple API you're used to if you've been developing desktop apps using the Microsoft SQL Native Client. It turns out a web service remained a sensible idea: HTTP is much more suited to the Big Bad Internet than SQL Server's native TDS protocol, removing the need for complex configuration, firewall configuration, and the like. However, rather than writing a web service for every app that needs data access, we made the web service generic, serving only as a proxy between the SQL Server and a client library integrated into the iPhone or iPad app. This client library handles all the network communication, and provides a clean API. OSQL in 25 lines of code As an example of how to use the API, I put together a very simple app that allowed the user to enter one or more SQL statements, and displayed the results in a rather primitively formatted text field. The total amount of Objective-C code responsible for doing the work? About 25 lines. You can see this in action in the demo video. Beta out now - your chance to give us your suggestions! We've released the iSql SDK as a beta on the MobileFoo website: you're welcome to download a copy, have a play in your own apps, and let us know what we've missed using the Feedback button on the site. Software development should be fun and rewarding: no-one wants to spend their time writing boiler-plate code over and over again, so stop writing the same web service code, and start doing exciting things in the new world of mobile data!

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  • PowerPivot, Stocks Exchange and the Moving Average

    - by AlbertoFerrari
    In this post I want to analyze a data model that perform some basic computations over stocks and uses one of the most commonly needed formula there (and in many other business scenarios): a moving average over a specified period in time. Moving averages can be very easily modeled in PowerPivot, but there is the need for some care and, in this post, I try to provide a solid background on how to compute moving averages. In general, a moving average over period T1..T2 is the average of all the values...(read more)

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  • KScope 2014 Preview: Debra Lilley - The Learning Never Stops

    - by OTN ArchBeat
    When it comes to business travel Oracle ACE Director Debra Lilley never seems to stand still. The same can be said for her approach to sharpening her professional skills. In this interview Debra talks about the role ODTUG Kscope 2104 will play in her ongoing technical education, and about Kscope's efforts to get a new generation of IT professionals off to a great start. Connect with Debra Lilley

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  • SEO Frequently Asked Questions

    When starting your online business, you will definitely come across certain terms, and the most common of which are those that talk about SEO (Search Engine Optimization). To get you more familiar with it, here are some questions you may ask.

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  • SAP veut transformer l'approche des bases de données avec SAP NetWeaver BW et une plateforme de développement pour HANA

    SAP veut transformer l'approche traditionnelle des bases de données Avec SAP NetWeaver BW et une nouvelle plateforme de développement pour HANA « Les toutes dernières innovations de SAP HANA produisent des environnements de Data Warehouse dopés, qui fournissent des données clients en temps réel. SAP HANA permet également d'animer un réseau en ligne et offre une plateforme ouverte aux développeurs », ces avec ces mots que SAP vient d'annoncer que le composant SAP NetWeaver Business Warehouse (SAP NetWeaver BW) allait être animé par la plateforme SAP HANA. HANA (pour High-Performance Analytic Appliance), doit permettre d'améliorer considérablement les performances des requêt...

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  • Cross-Channel Survey Report

    - by David Dorf
    The folks at Retail Touchpoints surveyed 84 retailers on the topic of cross-channel and have published the results in Completing the Cross-Channel Challenge.  Below is an overview video that summarizes the findings and cites retailer examples. One thing is clear: customers demand Commerce Anywhere, the ability to shop when, where, and the way they want.  So retailers are doing what it takes to revamp their business to meet their customers' demands.

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